EMERGENCY RESPONSE AND POLLUTION INCIDENT
RESPONSE MANAGEMENT PLAN FOR:
REDLAM WASTE SERVICES
10 Industrial Road
UNANDERRA
GPS Location: Latitude: - 34.274954 Long: 150.512040
AUTHORISED BY:
UPDATED:
RICK JONES, MANAGING DIRECTOR
11 January 2016
Summary of Dangerous Goods held at the premises
Dangerous Goods Class
Class 2.1 Flammable Gas
Class 3 Flammable Liquid
Class 6.2 Infectious substances
Class 8 Corrosive Liquid
Quantity
2 x 140kg
300L
6T
100L
EMERGENCY SERVICES INFORMATION PACKAGE
FIRE FIGHTERS SUMMARY
Site location:
Redlam Waste Services:
10 Industrial Road, Unanderra
Brief description of works:

Redlam Waste Services provides a waste collection service to hospitals, dentists, doctors, pathologists and
overseas shipping for clinical, quarantine and cytotoxic waste. The clinical, quarantine and related wastes
are treated by steam sterilisation process to destroy microbial organisms, rendering the waste harmless.

Cytotoxic and anatomical waste is collected and temporarily stored before being transported to another
waste treatment facility to be incinerated. Areas of the site that are potentially hazardous during a fire
emergency have been determined to be the autoclave and associated equipment and the waste storage
locations. Fire in the autoclave, shredder and bin can be due to unwanted solvents within the waste. This
is difficult to control;
►
►
Clinical and related waste and cytotoxic waste is classified as special waste under the NSW EPA
Waste Classification Guidelines. The main hazards associated with this waste are sharps and the
infectious nature of the waste. The risk of these hazards depends on exposure.
A truck wash bay is located in an undercover area at the rear of the site. This area is connected to
tradewaste but stormwater drains run adjacent to this area.
There is also a wash bay inside the building for cleaning of bins. This area is connected to the Sydney
Water Tradewaste System;
►
►
There are minor quantities of dangerous goods stored at the site including Class 2.1 flammable gas
(LPG), Class 3 flammable liquids and Class 8 corrosive substances. Dangerous goods of other
classes are occasionally brought onto site and are dealt with by licensed waste contractors.
Cytotoxic wastes and residual wastes that may contain infectious microorganisms are considered to be
a Class 6.2.
The nearest waterway is Allens Creek which is located 1km north-east of the site.
The building is bunded at all doorways to contain all spills and any contaminated fire water.
treated by an on-site DAF which drains to sewer.
All spills are
There is a street fire hydrant located at the front of the site. Two fire hose reels and fire extinguishers are
installed at the site. A stormwater isolation valve is installed on the site’s stormwater system. The location of
nearest fire services is Unanderra at 80 Central Road, Unanderra NSW 2526.
Site Location: 10 Industrial Road, Unanderra
Aerial photograph
Source: © Google Earth
EMERGENCY AND POLLUTION INCIDENT
RESPONSE MANAGEMENT PLAN
FOR
REDLAM WASTE SERVICES PTY LTD
Prepared for:
Rick Jones, Managing Director, Redlam Waste Services Pty Ltd
NSW Fire Brigade
CONTENTS
PAGE
EMERGENCY SERVICES INFORMATION PACKAGE
Fire Fighters Summary
1.
1.1
1.2
1.3
1.4
1.5
1.6
INTRODUCTION....................................................................................................................................... 1
Reference Documents .............................................................................................................................. 1
Definition of an emergency ....................................................................................................................... 1
Definition of a Pollution Incident................................................................................................................ 2
Pollution Incident Response Management ............................................................................................... 3
Aims of The Plan....................................................................................................................................... 7
Scope and Objectives ............................................................................................................................... 7
2.
2.1
2.2
2.3
SUMMARY OF OPERATIONS, HAZARDS, AND SAFETY SYSTEMS .................................................. 9
Summary of Operations ............................................................................................................................ 9
Summary of Transport Operations.......................................................................................................... 11
Summary of Hazards .............................................................................................................................. 15
2.3.1
2.3.1.1
2.3.1.2
2.3.2
2.3.3
2.3.4
2.4
Material Related Hazards......................................................................................................................... 15
Dangerous Goods .................................................................................................................................... 16
Special Waste .......................................................................................................................................... 18
Process Related Hazards ........................................................................................................................ 19
Potential Pollutants Stored on Site ........................................................................................................... 19
Risk Assessment...................................................................................................................................... 20
Summary of Safety Systems................................................................................................................... 25
2.4.1
2.4.1.1
2.4.2
2.4.3
2.4.4
2.4.5
2.4.6
2.4.7
On-site Water Retention System.............................................................................................................. 25
Containment of Contaminated Water ....................................................................................................... 25
Disposal of Fire Fighting Water ................................................................................................................ 25
Dangerous Goods and Waste Storage Areas .......................................................................................... 26
Fire Fighting Equipment ........................................................................................................................... 26
Spill Control Equipment............................................................................................................................ 27
Personal Protective Equipment (PPE) ..................................................................................................... 28
Safety Data Sheets (SDS) ....................................................................................................................... 28
3.
TYPES OF EMERGENCIES ................................................................................................................... 29
4.
4.1
4.2
4.3
4.4
EMERGENCY CONTROL AND RESPONSE......................................................................................... 30
Principles of Emergency Control and Response .................................................................................... 30
emergency Control Organisation ............................................................................................................ 30
Criteria for Selecting Emergency Response Personnel .......................................................................... 29
Principle Roles and Responsibilities ....................................................................................................... 31
4.4.1
4.4.2
Damage Control ....................................................................................................................................... 31
Rescue and First Aid ................................................................................................................................ 32
4.4.3
4.4.4
4.4.5
4.4.6
4.4.7
4.5
4.6
Fire Detection.......................................................................................................................................... 33
Raising Alarm.......................................................................................................................................... 33
4.6.1
4.6.2
4.6.3
4.6.4
4.7
Evacuation Initiation ................................................................................................................................. 33
Personnel Accounting System ................................................................................................................. 33
Adjacent Premises ................................................................................................................................... 34
Relocation of Evacuees ........................................................................................................................... 36
Notification of a Pollution Incident ........................................................................................................... 36
4.7.1
4.7.1.1
4.7.1.2
4.7.1.3
4.7.1.4
4.7.1.5
4.7.1.6
4.7.2
4.7.2.1
4.7.2.2
4.7.2.3
4.7.2.4
4.7.2.5
4.8
4.9
4.10
4.11
Communications ...................................................................................................................................... 32
Evacuation ............................................................................................................................................... 32
Traffic Control .......................................................................................................................................... 32
Emergency control Point .......................................................................................................................... 32
Movement of Vehicles .............................................................................................................................. 33
Notification of a Pollution Incident at the Facility ...................................................................................... 36
When to Notify? ....................................................................................................................................... 36
How to Notify? .......................................................................................................................................... 37
What to Notify? ........................................................................................................................................ 37
Site Contacts ............................................................................................................................................ 38
Regulatory Authority Contacts ................................................................................................................. 38
Surrounding Area Receptors ................................................................................................................... 39
Notification of a Pollution Incident during Transport of Waste ................................................................. 39
When to Notify? ....................................................................................................................................... 39
How to Notify? .......................................................................................................................................... 40
What to Notify? ........................................................................................................................................ 47
Site Contacts ............................................................................................................................................ 48
Surrounding Area Receptors ................................................................................................................... 48
Terminating an Emergency ..................................................................................................................... 49
Statutory Investigation of Incident ........................................................................................................... 49
Written Report on Emergency and Review of Emergency Plan ............................................................. 50
Emergency Training ................................................................................................................................ 50
4.11.1
4.11.2
General Personnel and Contractors......................................................................................................... 50
Emergency Control Organisation Personnel ............................................................................................ 51
5.
5.1
5.2
5.3
5.4
EMERGENCIES DURING TRANSPORT OF WASTE ........................................................................... 52
Emergency Contacts............................................................................................................................... 52
Communicating with the community ....................................................................................................... 53
Emergency Action Plan........................................................................................................................... 53
Staff Training........................................................................................................................................... 53
6.
REVIEW AND TESTING OF THE PLAN ................................................................................................ 54
7.
REFERENCES........................................................................................................................................ 55
8.
LIMITATIONS ......................................................................................................................................... 56
TABLES
PAGE
Table 2-1: Dangerous Goods Storage Details ..................................................................................................... 10
Table 2-2: Classes of dangerous goods stored and handled at the Site ............................................................. 16
Table 2-3: Placarding and Manifest Quantities – 2005 Dangerous Goods Regulations ...................................... 17
Table 2-4: Potential Pollutants ............................................................................................................................. 20
Table 2-5: Hazard and Likelihood Risk Assessment and Control Measures ........................................................ 22
Table 3-1: Summary of Emergencies and Response Procedures ....................................................................... 29
Table 4-1: Emergency Control Organisation Member Summary ......................................................................... 29
Table 4-2: Surrounding Area Receptors................................................................................................................ 34
Table 4-3: Site Contacts ........................................................................................................................................ 38
Table 4-4: Site Contacts ........................................................................................................................................ 48
Table 5-1: Site Emergency Contacts .................................................................................................................... 52
FIGURES
Figure 2-1:
Figure 2-2:
Figure 2-3:
Figure 4-1:
PAGE
Site Location ...................................................................................................................................... 12
Site Layout ......................................................................................................................................... 13
Site Layout & Stormwater Plan .......................................................................................................... 13
Surrounding area receptors ............................................................................................................... 35
ATTACHMENTS
Attachment 1: Emergency Procedure Flow Chart
Attachment 2: Emergency Response Procedures
Attachment 3: Incident Reporting Procedure
Attachment 4: Notification of a Pollution Incident Procedure at the Facility
Attachment 5: Notification of a Pollution Incident during Transport of Waste
Attachment 6: Emergency Drill Procedure and Log
Attachment 7: Excerpt from HB76: 2010 Dangerous Goods – Initial Emergency Response Guide
Redlam Waste Services
Emergency and Pollution Incident Response Management Plan
DOCUMENT DISTRIBUTION LIST
Document
Revision
1
2
Issued Date
Issued To
Issued By
14 January 2014
14 January 2014
11 January 2016
11 January 2016
11 January 2016
Unanderra Fire Brigade
Warrawong Fire Brigade
Unanderra Fire Brigade
Warrawong Fire Brigade
Wollongong Fire Brigade
R Jones
R Jones
R Jones
R Jones
R Jones
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Emergency and Pollution Incident Response Management Plan
DOCUMENT REVISION RECORD
Revision
1
2
3
Date
1.1.14
1.1.15
11.1.16
Comments
General Revisions & Updates
General Revision & Updates
General Revision & Updates
Prepared by
J Scimone
J Scimone
J Scimone
Checked
R Jones
R Jones
R Jones
Approved
R Jones
R Jones
R Jones
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Emergency and Pollution Incident Response Management Plan
ABBREVIATIONS & GLOSSARY OF TERMS
ADG Code: Australian Code for the Transport of Dangerous Goods by Road and Rail published by the
National Transport Commission, Commonwealth of Australia.
Appropriate regulatory authority: Generally, the appropriate regulatory authority is the EPA for licensed
premises and local Council for non-licensed premises. There are exceptions to this definition as stated in
Clause 6 of the POEO Act.
BCA: Building Code of Australia.
Chief Warden: Director of operations or Delegate.
Consequence: the expected physical result of an incident (e.g. gas or liquid release, fire, explosion,
overpressure in vessel, discharge of contaminant into a waterway), including the characteristic of this
physical result that causes harm to people, property and the environment (e.g. heat radiation, explosion
overpressure, concentration of toxic gas, contamination of habitat).
Council: Wollongong City Council.
DAFC: Dissolved Air Flotation Cell.
Dangerous goods: Substances that are listed in The Australian Dangerous Goods (ADG) Code or that meet
the classification criteria specified in that Code.
DECCW: Department of Environment, Climate Change and Water (now known as the NSW EPA).
DP: NSW Department of Planning (now known as Department of Planning and Infrastructure).
Emergency: An incident at a hazardous facility requiring activation of the emergency plan.
Emergency Assembly Area: This is a safe location to which all people are required to assemble in the
case of an emergency.
Environment:
As defined in the POEO Act, "environment" means components of the earth,
including:
(a) land, air and water, and
(b) any layer of the atmosphere, and
(c) any organic or inorganic matter and any living organism, and
(d) human-made or modified structures and areas,
and includes interacting natural ecosystems that include components referred to in paragraphs (a)(c).
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EOCC: Emergency Operations Control Centre.
FSS: Fire Safety Study.
Harm: As defined in the POEO Act, "harm" to the environment includes any direct or indirect alteration of
the environment that has the effect of degrading the environment and, without limiting the generality of the
above, includes any act or omission that results in pollution.
Hazard(s): A situation or an intrinsic property with the potential to cause harm to people, property or the
built or natural environment.
Hazardous Material(s): Any material which, because of its chemical, biochemical, microbiological or
radiological properties, temperature or state of compression, could in sufficient quantity or concentration,
cause harm to people, property or the environment.
HAZCHEM Code: The emergency action code associated with dangerous goods.
Immediately: Promptly and without delay.
Impact: The physical damage to people, property or the environment from the consequences of an incident
(e.g. property damage, injury, fatality, fish kill).
Incident(s): A deviation from the intended operating conditions at a hazardous facility that has the potential
to result in an emergency (e.g. hole in pipework or vessel, runaway reaction, overfilling of pressure vessel).
Material risk of harm: “Material risk of harm to the environment” is defined under Section 147 of the POEO
Act as:
(a) harm to the environment is material if:
(i) It involves actual or potential harm to the health or safety of human beings or to ecosystems that
is not trivial, or
(ii) It results in actual or potential loss or property damage of an amount, or amounts in aggregate,
exceeding $10,000 (or such other amount as is prescribed by the regulations), and
loss includes the reasonable costs and expenses that would be incurred in taking all reasonable and
practicable measures to prevent, mitigate or make good harm to the environment.
Material Safety Data Sheet (MSDS): [see below for Safety Data Sheet]. A Material Safety Data Sheet
(MSDS,) now referred as a Safety Data Sheet (SDS), is a document that describes the chemical and
physical properties of a material and provides advice on its safe storage, handling and use.
(www.safeworkaustralia.gov.au).
NFPA: National Fire Protection Association. A US-based organisation promoting fire safety and protection.
NFPA Codes of Practice are commonly used in Australia for situations not covered by Australian Standards
and Regulations or Codes of Practice.
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Non-scheduled activity: Under the POEO Act, a “non-scheduled activity” means an activity that is not a
scheduled activity and is not scheduled development work.
NSW EPA: NSW Environment Protection Authority.
Occupier: As defined under the POEO Act, "occupier" of premises means the person who has the
management or control of the premises.
PG: Packing Group used to rank the hazard associated with the transport and handling of a particular
dangerous goods (except for Dangerous Goods Class 1, 2 and 7).
Pollution: As defined under the POEO Act, "pollution" means:
(a) water pollution, or
(b) air pollution, or
(c) noise pollution, or
(d) land pollution.
Pollution Incident: The Environmental Guidelines: Preparation of pollution incident response management
plans defines a pollution incident as: “…an incident or set of circumstances during or as a consequence of
which there is or is likely to be a leak, spill or other escape or deposit of a substance, as a result of which
pollution has occurred, is occurring or is likely to occur. It includes an incident or set of circumstances in
which a substance has been placed or disposed of on premises, but it does not include an incident or set of
circumstances involving only the emission of any noise”.
PPE: Personal Protection Equipment.
Pre-emptive action: Actions taken as a measure against possible or anticipated harm such as use of spill
containment kits, installation of stormwater cut-off valves and installation of fire-containment water tanks.
Premises: As defined under the POEO Act, "premises" includes:
(a) a building or structure, or
(b) land or a place (whether enclosed or built on or not), or
(c) a mobile plant, vehicle, vessel or aircraft.
Prevention of pollution: Use of processes, practices, materials or products that avoid, reduce or control
pollution, which may include recycling, treatment, process changes, control mechanisms, efficient use of
resources and material substitution.
Note: The potential benefits of prevention of pollution include the reduction of adverse environmental
impacts, improved efficiency and reduced costs.
Risk: The likelihood of harm occurring from a hazard.
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Risk Assessment: The evaluation of the likelihood of undesired events and the likelihood of harm or
damage being caused, together with the value judgments made concerning the significance of the results.
SCBA: Self-Controlled Breathing Apparatus.
Scheduled activity: "Scheduled activity" means an activity listed in Schedule 1 of the POEO Act.
SDS (Safety Data Sheet): A document that describes the properties and uses of a substance, that is, the
identity, chemical and physical properties, health hazard information, precautions for use, and safe handling
information (previously referred to as MSDS).
SES: State Emergency Services.
Site: 10 Industrial Road, Unanderra.
Spill kit: A set of equipment used to isolate or control an accidental overflow or release of a substance or
material.
UN No.: United Nations Number. In relation to dangerous goods, the UN No. means the number assigned to
the goods by the UN Committee of Experts on the Transport of Dangerous Goods and published in the UN
Recommendations as in force from time to time and are listed in the Australian Dangerous Goods Code.
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1.
INTRODUCTION
This document describes the Emergency and Pollution Incident Response Management Plan (plan) for
Redlam Waste Services Pty Ltd (Redlam)’s waste storage and processing facility at 10 Industrial Road,
Unanderra. For the purpose of this report, the facility will be known as “the site” from here onwards.
All personnel and contractors working at the site should be made aware of the general contents of this
document and accompanying procedures.
It is a requirement that all those employees responsible for emergency response activities, as defined by this
document, have a copy of this plan and receive the appropriate level of training needed to ensure the
effective implementation of the respective emergency and pollution incident response procedures identified
in this plan.
The plan is designed to cover all emergency and pollution incidents conditions that could be reasonably
anticipated at the site.
1.1
REFERENCE DOCUMENTS
This plan has been developed in accordance with the following guidance documents and relevant
Australian/New Zealand Standards:










1.2
Hazardous Industry Planning Advisory Paper (HIPAP) No.1 – Industry Emergency Planning Guidelines
(NSW Department of Urban Affairs and Planning 1993);
Occupational Health and Safety Act 2000 and relevant Regulations (NSW Legislation);
SAA/SNZ HB76:2004 Dangerous Goods - Initial Emergency Response Guide (Standards Australia
2004);
AS 3745-2010 Planning for Emergencies in facilities (Standards Australia);
HB 76-2004: Dangerous Goods-Initial Emergency Response Guide (Standards Australia);
NSW Fire & Rescue Guidelines;
Cytotoxic Drugs and Related Waste Risk Management Guide 2008 (WorkCover NSW);
Protection of the Environment Operations (General) Amendment (Pollution Incident Response
Management Plans) Regulation 2012 (NSW Legislation);
Part 5.7A of the Protection of the Environment Operations Act,1997 (NSW Legislation); and
Environmental Guidelines: Preparation of Pollution Incident Response Plans (NSW EPA).
DEFINITION OF AN EMERGENCY
An emergency situation can be defined as any abnormal or dangerous event that may adversely affect the
safety or well-being of nearby persons, communities or the environment. Under these circumstances, the
occupants of the said premises are called to immediately respond to the emergency situation in an effort to
control, correct and return the dangerous situation to a safe condition.
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If there is any doubt, an event should be treated as an emergency and the procedures stipulated by this plan
should be followed. Note that all fires are to be treated as emergencies.
The three levels of emergency are defined as:



LOCAL ALERT: Any emergency situation that threatens human lives, property or the environment at
one location of the Site, but is not likely to spread to other areas of the Site or the property;
SITE ALERT: Any emergency situation where its effects may spread to other areas on the Site; and
EXTERNAL ALERT: Any emergency situation where its effects may spread and impact on people,
property or the environment outside the site boundaries, such as a grass fire.
Each of these three levels of emergency may be further classified as follows:


MINOR EMERGENCY: An emergency situation that can be handled entirely by the Site’s emergency
response personnel without the assistance of the respective public emergency services; and
MAJOR EMERGENCY: An emergency situation that requires the assistance of the public emergency
services i.e. ambulance, fire brigade or police services.
An EXTERNAL ALERT is automatically a MAJOR EMERGENCY, as action cannot be taken outside the site
boundary independently of the public emergency services.
1.3 DEFINITION OF A POLLUTION INCIDENT
The Environmental Guidelines: Preparation of pollution incident response management plans (NSW EPA)
defines a pollution incident as:
“…an incident or set of circumstances during or as a consequence of which there is or is likely
to be a leak, spill or other escape or deposit of a substance, as a result of which pollution has
occurred, is occurring or is likely to occur. It includes an incident or set of circumstances in
which a substance has been placed or disposed of on premises, but it does not include an
incident or set of circumstances involving only the emission of any noise.”
Under the Section 148 of the POEO Act, pollution incidents causing or threatening material harm to the
environment must be notified immediately to the relevant authorities.
“Material risk of harm to the environment” is defined under Section 147 of the POEO Act as:
(a) harm to the environment is material if:
(iii) It involves actual or potential harm to the health or safety of human beings or to ecosystems
that is not trivial, or
(iv) It results in actual or potential loss or property damage of an amount, or amounts in
aggregate, exceeding $10,000 (or such other amount as is prescribed by the regulations), and
(b) loss includes the reasonable costs and expenses that would be incurred in taking all reasonable and
practicable measures to prevent, mitigate or make good harm to the environment.
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The following section provides an explanation of Redlam’s obligations under the new legislation relating to
the management of pollution incidents.
1.4 POLLUTION INCIDENT RESPONSE MANAGEMENT
Changes to the Protection of the Environment Operations Act, 1997 (the POEO Act) came into force on 29
February, 2012. A new requirement under Part 5.7A of the POEO Act imposes an obligation on holders of
environmental protection licences to prepare and implement a pollution incident response management plan
(PIRMP) for each licensed activity.
Redlam hold two (2) environmental protection licences under the POEO Act:


EPL No. 12171 for Waste storage and Non-thermal treatment of hazardous and other waste at their site
located at 10 Industrial Road, Unanderra; and,
EPL No. 12194 for transport of Category 2 trackable waste and transport of Category 1 trackable waste.
Requirements for pollution incident response management plans are stipulated in the Protection of the
Environment Operations (General) Amendment (Pollution Incident Response Management Plans)
Regulation 2012 and Part 5.7A of the POEO Act. Part 5.7A of the POEO Act specifies:

Information to be included in the plan (Clause 153C) including the procedures to be followed in notifying
a pollution incident to the relevant people and authorities, a detailed description of action to be taken
immediately after a pollution incident to reduce or control any pollution and procedures to be followed;

The plan must be kept at the premises to which the relevant environmental protection licence (EPL)
relates (Clause 153D);

Licensees must test the plan in accordance with Clause 98E of the Regulation (Clause 153E); and

Licensees must immediately implement the plan if a pollution incident occurs in the course of an activity
so that material harm to the environment is caused (Clause 153F).
Section 98C (1) of the regulation specifies general matters to be included in pollution incident response
management plans. These requirements are detailed in the following table.
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Protection of the Environment Operations (General) Amendment (Pollution Incident Response
Management Plans) Regulation 2012 – Clause 98C (1)
No.
Requirement
Section
(a)
a description of the hazards to human health or the environment associated with the
activity to which the licence relates (the relevant activity)
2.3
(b)
the likelihood of any such hazards occurring, including details of any conditions or events
that could, or would, increase that likelihood.
2.3.4
(c)
details of the pre-emptive action to be taken to minimise or prevent any risk of harm to
human health or the environment arising out of the relevant activity
2.3.4
(d)
an inventory of potential pollutants on the premises or used in carrying out the relevant
activity
2.3.3
(e)
the maximum quantity of any pollutant that is likely to be stored or held at particular
locations (including underground tanks) at or on the premises to which the licence relates
2.3.3
(f)
a description of the safety equipment or other devices that are used to minimise the risks to
human health or the environment and to contain or control a pollution incident
2.4
(g)
the names, positions and 24-hour contact details of those key individuals who:
(i) are responsible for activating the plan, and
(ii) are authorised to notify relevant authorities under section 148 of the Act, and
(iii) are responsible for managing the response to a pollution incident
4.2 and Table
4-1
(h)
the contact details of each relevant authority referred to in section 148 of the Act
4.7.1.5
(i)
details of the mechanisms for providing early warnings and regular updates to the owners
and occupiers of premises in the vicinity of the premises to which the licence relates or
where the scheduled activity is carried on
4.6 and
Table 4-2
(j)
the arrangements for minimising the risk of harm to any persons who are on the premises
or who are present where the scheduled activity is being carried on
2.4
(k)
a detailed map (or set of maps) showing the location of the premises to which the licence
relates, the surrounding area that is likely to be affected by a pollution incident, the location
of potential pollutants on the premises and the location of any stormwater drains on the
premises
1.
Figure 4-1,
Figure 2-1,
2.
3.
2
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Emergency and Pollution Incident Response Management Plan
Protection of the Environment Operations (General) Amendment (Pollution Incident Response
Management Plans) Regulation 2012 – Clause 98C (1)
(l)
a detailed description of how any identified risk of harm to human health will be reduced,
including (as a minimum) by means of early warnings, updates and the action to be taken
during or immediately after a pollution incident to reduce that risk
4.7 and 5
(m)
the nature and objectives of any staff training program in relation to the plan
6 and
Attachment 5
(n)
the dates on which the plan has been tested and the name of the person who carried out
the test
6 and
Attachment 5
(o)
the dates on which the plan is updated
6 and
Attachment 5
(p)
the manner in which the plan is to be tested and maintained
6 and
Attachment 5
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Section 98C (2) of the regulation specifies matters to be included in pollution incident response management
plans relating to trackable waste transporters. These requirements are detailed in the following table.
Protection of the Environment Operations (General) Amendment (Pollution Incident Response
Management Plans) Regulation 2012 – Clause 98C (2)
No.
Requirement
Section
(a)
the names, positions and 24-hour contact details of those key individuals who:
(i) are responsible for activating the plan, and
(ii) are authorised to notify relevant authorities under section 148 of the Act, and
(iii) are responsible for managing the response to a pollution incident
4.2 and
Table 4-1
(b)
the contact details of each relevant authority referred to in section 148 of the Act
4.7.1.5
(c)
A community engagement protocol that includes procedures for notifying people living or
working in the vicinity of a pollution incident and keeping them informed of relevant
matters
4.7.2.5
4.7.1.6,
Attachments 4 & 5
(d)
Details of the pre-emptive action to be taken to minimise or prevent any risk of harm to
human health or the environment arising out of that activity (including, as a minimum,
action that complies with the requirements set out in clause 49 of the Protection of the
Environment Operations (Waste) Regulation 2005),
2.3.4
(e)
the nature and objectives of any staff training program in relation to the plan
6 and Attachment
5
(f)
the dates on which the plan has been tested and the name of the person who carried out
the test
6 and Attachment
5
(g)
the manner in which the plan is to be tested and maintained
6 and Attachment
5
The NSW EPA have prepared Environmental Guidelines: Preparation of Pollution Incident Response Plans.
This Pollution Incident Response Management Plan has been prepared in accordance with the POEO Act,
Regulation and the guidelines. Requirements included are:










A description and likelihood of hazards to human health and the environment associated with the
licensed activity;
Pre-emptive actions to be taken to minimise risk of harm;
An inventory of potential pollutants;
A description of safety equipment and devices used to minimise risks and/or contain a pollution incident;
24-hour details of key site contacts and relevant authorities;
Mechanisms used to provide early warnings to neighbours and the local community;
Actions to minimise risk of harm should an incident occur;
Actions to be taken during or immediately following a pollution incident;
A detailed set of plans; and
Staff training programs relating to implementing the plan.
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1.5
AIMS OF THE PLAN
The aims of this plan are the following:
 Provide a clear understanding of how to handle and react to any emergency and pollution incident
situation that may occur at the site or during the transport of waste in the form of effective control
structures, procedures and directives;
 Prevent or minimise the impact of an emergency on human life, the community and surrounding
environment; and
 Facilitate a return to normal or safe operations as soon as possible.
The procedures contained in this plan have been designed to protect life and where possible prevent or
minimise damage to the equipment, site and installations at the site. The procedures also aim to facilitate a
return to normal operations by providing effective utilisation of the safety features, systems and equipment
installed at the site to protect people from fire, pollution incidents and other emergencies.
1.6
SCOPE AND OBJECTIVES
This plan applies to all equipment, personnel and visitors under the control or management of Redlam whilst
working or visiting the site.
The plan contains information and instructions that provide a basis for handling various types of emergency
situations, such as a fire, explosion, medical emergency, spills, gas-leaks and bomb threats. These
instructions should not be regarded as rigid procedures to be followed, but rather as continually improving
guidelines to be adapted to cope with unanticipated situations.
The objectives of this plan are the following:

To protect human life and facilitate the rescue or evacuation of personnel affected by the emergency
situation.

To control or limit any effect that an emergency situation may have on the site, neighbouring areas or on
the community in the vicinity of the location of the emergency.

To facilitate emergency response and to provide such assistance as is appropriate to the occasion.

To ensure the quick and effective communication of all vital information to respective authorities.

To facilitate the organisation and reconstruction activities so that normal operations can be resumed as
soon as possible.

To provide for emergency response training so that a high level of preparedness can be maintained at
the facility.
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
To provide the structure under which emergency procedures are revised and updated.

To ensure timely and comprehensive communication of a pollution incident to staff, relevant authorities and
all other stakeholders affected by the impacts of the pollution incident.

To identify risks and develop actions to minimise and manage these risks.
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2.
SUMMARY OF OPERATIONS, HAZARDS, AND SAFETY
SYSTEMS
2.1
SUMMARY OF OPERATIONS
The Site is located within an industrial area and surrounded by industrial premises as seen in the aerial
photograph. The land area is 2,952 m2 and has excellent access to major transport infrastructure. Refer to
Figure 2-1 for a location map.
The site has one entrance and exit driveway from Industrial Road. The site consists of an industrial
warehouse, hardstand driveways and open areas (refer to
). The adjoining land consists of industrial warehouses or is vacant.
The site provides treatment for clinical, quarantine and related waste using an autoclave process. Wastes
are transported to the site from waste generators including hospitals, dentists, doctors and pathologists, by
Redlam vehicles across the Sydney and Wollongong areas. Cytotoxic and other non-compatible wastes
delivered to the site are stored and then removed from the site unprocessed and incinerated off-site.
Autoclaving involves the heating of infectious waste by steam under pressure. The autoclave process
destroys microbial fauna and flora through the saturation of heat and moisture that renders the proteins in
the microbes non-viable.
The clinical, quarantine and related waste is delivered to the site in reusable yellow clinical waste bins by
trucks. The waste includes sharps, infected material, human tissue and quarantine. Cytotoxic, anatomical
pharmaceutical waste, which is collected in purple bins, is also delivered to the site, however this waste is
incinerated off-site at another waste treatment facility.
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The autoclaving process involves the following steps:











The clinical and related waste is weighed and emptied into an autoclave cart;
The yellow bins are empties and then hand-cleaned using disinfectant; after cleaning the bins are
returned for reuse;
The carts are temporally stored in a designated area;
The carts are placed in the autoclave and a thermocouple is placed to measure the temperature of the
core and the edge of the cart, the temperatures are recorded;
The autoclave is closed and sealed, a vacuum is applied in the autoclave chamber, the air is filtered
using a HEPA filter;
Steam is then injected into the chamber, the working pressure of the steam in the chamber is typically
75 psi, however the chamber can operate at pressures up to 250 psi;
The steam pressure is maintained at a temperature of 143oC for at least 30 minutes, the condensate
from the steam would be collected, treated and disposed to the sewer in line with the site’s trade waste
agreement;
After the completion of the steam sterilisation, the autoclave chamber is opened, steam is released from
the chamber, this steam is collected in vents located above the chamber door and goes to a scrubber;
The cart is removed from the autoclave chamber and placed in a treated waste storage area, where the
waste is cooled for approximately 30 minutes, the treated waste storage area is ventilated with a
scrubber;
After cooling the treated waste is fed to a shredder using a fork-lift and then loaded directly into a bulk
container, compacted, and then the container is loaded onto a hook-lift truck; and
The treated waste is then transported to a licenced landfill.
After the waste has been sterilized it has in effect been rendered harmless, the volume of waste has been
reduced in volume by 40-60 % after shredding. The treated waste is removed to landfill.
A maximum quantity of 800 litres of waste solvents, such as photographic developer and fixer may be stored
on site. The solvents are transported to an approved treatment facility.
There are minor quantities of dangerous goods located at the site. The location of dangerous goods storage
areas on site are provided in the following table.
Table 2-1: Dangerous Goods Storage Details
Area
Chemical Name
UN No
DG Class
Quantity
1
3
4
5
LPG
Various flammable goods
Sodium hypochlorite
Infectious substances
1075
Various
1791
3291
2.1
3
8
6.2
280 kg
300 litres
100 litres
6 tonnes
There is a DAF unit on site collects and treats washwater from the bin wash area prior to discharge to the
Sydney Water Tradewaste System. All areas within the building drain to the DAF. The wastewater from the
truck wash area drains to an oil-water separator which is also discharged to Sydney Water Tradewaste
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System. Wastewater discharge to sewer is tested regularly in accordance with the Sydney Water
Tradewaste Agreement.
All stormwater on site is directed to a 16m3 detention basin via gross pollutant traps. There is a stormwater
shut off valve located within the detention basin for use in emergencies.
2.2
SUMMARY OF TRANSPORT OPERATIONS
In addition to the licensed activities undertaken at the site, Redlam is licensed to transport waste of Category
1 and Category 2. Transport includes the following:



Collection of wastes from hospitals and surgeries around the Wollongong and Sydney areas and
transport of these wastes back to the site;
Transport of cytotoxic waste from the site to facilities for incineration; and
Transport of processed waste (rendered harmless) from the site to a licenced landfill.
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Figure 2-1: Site Location
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Site Layout Figure 2.2 incorporated into Figure 2.3
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Figure 2.3 Site Layout and Stormwater Plan
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2.3
SUMMARY OF HAZARDS
This section describes the potential occupational and environmental hazards associated with the Site’s
operations. A discussion on the safety features that have been incorporated into the Site’s operations to
control or minimise these hazards has been included in the following section.
The hazards can be sub-divided into the following two categories:
(i)
Material related hazards associated with the storage and handling of quantities of substances that
are classified as Dangerous Goods in accordance with the Australian Dangerous Goods Code 6th
Edition, relevant Australian Standards and Occupational Health and Safety Amendment (Dangerous
Goods) Regulation 2005 or are classified as special wastes under the NSW EPA Waste
Classification Guidelines.
The inherent chemical and physical properties of these materials require the implementation of
particular storage and handling operating procedures to minimise the possibility of a serious or
dangerous incident from happening.
(ii)
Process related hazards that have the potential to cause severe injury to human life and the
surrounding environment if not controlled or managed in an appropriate and effective manner.
Some of these hazards may be associated with:


2.3.1
The transfer of substances that are hazardous to human health and the environment, if an
accidental emission was to occur; or
The use of high pressures and/or temperatures with the potential of initiating an explosion or fire
due to abnormal process conditions.
Material Related Hazards
The site shall be storing and handling quantities of special waste as part of its day-to-day operations.
The main hazards are spillage and fire.
Causes of a spillage would be during unloading and handling.
A fire may occur with the potential principal causes being:




The potential for unknown substances within the collected waste to go through the autoclave process and
cause an explosion or fire;
Failure to follow hot work permit requirements;
Smoking or use of non-approved electrical devices in an explosive atmosphere hazardous area; and
Release of solvent vapour in an area not zoned as hazardous.
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Safeguards are in place to reduce the risk of a fire.
2.3.1.1 Dangerous Goods
The site stores minor quantities of dangerous goods. An inventory of the dangerous goods depots is
provided in Table 2-1. The different classes of dangerous goods stored and handled at the Site are listed in
Table 2-2.
Table 2-2: Classes of dangerous goods stored and handled at the Site
Class
Class Description
2.1
Flammable Gas
3
Flammable Liquid
C1
Combustible Liquid
(flash point >35oC and < 150oC)
6.2
Infectious Substances
8
Corrosive Substances
Major Hazards

















Jet fire
Flash fire
Aerosols becoming projectiles in a fire
Unconfined vapour cloud explosion
Toxicity (under extreme concentrations)
Flash fire
Pool fire
Unconfined vapour cloud explosion
Potential toxic fumes (in the event of fire)
Potential water contamination
Able to support combustion or further fuel a fire,
although it is far less likely to ignite than flammable
liquids
Can cause infectious disease in humans or animals
Capable of spreading disease when exposure to
them occurs.
Destroy living tissues
Corrode metal and other materials
May ignite flammable/combustibles substances
React dangerously with other corrosive or
incompatible substances
Table 2-3 provides the placarding and manifest quantities in the 2005 Dangerous Goods Regulations. There
are no dangerous goods stored at the site that exceed the thresholds listed on this table. Any changes in
dangerous goods quantities would need to be checked for exceedance of these quantities and relevant
action taken to ensure the site complies with requirements under the regulations.
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Table 2-3: Placarding and Manifest Quantities – 2005 Dangerous Goods Regulations
DG Description
Class 2
Class 2.1
Class 2.2 (5.1)
Class 2.2
Class 2.3
Aerosols
Cryogenic Fluid
Class 3
4.1
4.2
4.3
5.1
5.2
6.1
8
Class 9
Mixed classes of DG where none of the
classes, types or PG present exceed the
quintets specified for the relevant
quantity in above categories.
C1 combustible liquids stored and
handled with fire risk dangerous goods
where none of the Classes, types or PG’s
(if any) present exceeds the relevant
quantities listed above.
Goods too dangerous to be transported
that are not kept in a laboratory.
C1 combustible liquids in bulk stored and
handled separately from other dangerous
goods.
C1 combustible liquids stored and
handled in packages separately from the
other DG’s.
C1 Combustible liquids in bulk and in
packages stored and handled separately
from other DG’s provided the quantity in
bulk is 10,000L or less.
PG
Placarding Quality
Manifest Quantity
N/A
N/A
N/A
N/A
N/A
N/A
500L
2,000L
5,000L
50L
5,000L
1,000L
5,000L
10,000L
10,000L
500L
10,000L
10,000L
I
50 kg or L
500 kg or L
II
250 kg or L
2,500 kg or L
III
1,000 kg or L
10,000 kg or L
Mixed PG in a single class
with the quantity of each
PG below the specified
quantity for PG
1,000 kg or L
10,000 kg or L
1,000 kg or L
5,000 kg or L
10,000 kg or L
10,000 kg or L
5,000 kg or L
10,000 kg or L
II
III
Mixed PG in Class 9 with
the quantity of each PG
below
the
specified
quantity for the PG
N/A
5,000 kg or L
The quantity applies
only if the placarding
quantity for an individual
Class that is present is
5,000 kg or L
2,000kg or L
The quantity applies
only if the placarding
quantity for all of the
Classes present is 2,000
kg or L
N/A
1,000 kg or L
10,000 kg or L
N/A
Any quantity
Any quantity
N/A
10,000 kg or L
100,000L
N/A
50,000L
100,000L
10,000 kg or L
Note: C1 definition: Combustible liquids: flashpoint above 62oC but not exceeding 150oC (e.g. diesel).
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2.3.1.2 Special Waste
The following section contains a brief description of the wastes processed and stored at the site:
(i)
Clinical, quarantine and related waste includes sharps, infected material, human tissue and
quarantine waste. Clinical waste can result from many sources such as nursing, medical,
pharmaceutical, skin penetration, dental or other related clinical activity. Clinical waste has the
potential to cause injury, infection or offence. Quarantine waste is collected from arriving
international aircraft and ships into Australian ports.
Some examples of clinical waste include:





Body fluids or Blood;
Materials or equipment that have been exposed to body fluids and or blood;
Human tissue (excluding hair, nails, and teeth);
Laboratory specimens/cultures; and
Animal tissue/carcases resulting from medical research.
This waste is put through a steam sterilisation process at the site which renders the waste
harmless.
(ii)
Cytotoxic and other non-compatible waste
Cytotoxic waste relates to any substance that may be contaminated with any residue or
preparations that contains materials that are toxic to cells especially because of theire ability to alter
cell production.
Some examples of cytotoxic waste may include:



Drugs that are used to treat cancer, rheumatoid arthritis, multiple sclerosis;
Equipment utilised in administering or preparation of cytotoxic materials; or
Body fluids/Blood that may still have cytotoxic properties.
Exposure can occur through skin absorption, skin contact, ingestion and sharp injuries, inhalation of
aerosols and drug particles.
Pharmaceutical waste is stored at the site then incinerated off-site at another waste treatment
facility.
(iii)
Anatomical wastes are human/animal tissues, organs, body parts and pathological specimens that
may be recognisable
This waste is often produced from:

Cadavers;
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

Significant quantities of blood from living or deceased donors; and
Recognisable body parts from living or deceased donors.
Safety Data Sheets (SDS) for each hazardous substance stored at the Site are kept at locations that are
accessible to where each chemical is stored. A full set of SDSs is kept on the outside wall of the Operations
Manager’s office.
2.3.2
Process Related Hazards
Operations include the loading, unloading and storage of infectious and toxic wastes as well as the
processing of infectious waste. The major operational related hazards associated with the site activities are
summarised as follows:

Damage to a waste bin during unloading from transport vehicle causing a spill of a waste product.

A pallet/bin collapses as a result of an unstable storage arrangement causing possible injury to an
employee and/or damage to bins.

Injury to employees as a result of contact with a waste product.

Spill of waste bin during processing, during transfer or from equipment leak or the like.

Release of vapours (toxic or flammable) during processing or as a result of a spill.

A waste spill travels down a stormwater drain potentially causing significant environmental harm. This is
particularly relevant at the truck wash area. There is also the possibility for human injury (off-site) due to
direct or indirect contact with the substance.

Fire caused by ignition of an unwanted substance such as flammable liquid or flammable vapour/gas
within the autoclave or waste bin following shredding.

Fire or explosion due to the storage of incompatible wastes or dangerous goods that are inadvertently
brought onto site.
2.3.3 Potential Pollutants Stored on Site
As part of the pollution incident response management plan, the plan must include potential pollutants that
are kept on site. This section details the potential pollutants at the site that are not dangerous goods or
hazardous materials.
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Table 2-4: Potential Pollutants
Pollutant Name
Storage location details
Maximum Quantity
Washwater from bin wash bay and
all areas within the buildings.
Treated in on –site bunded DAF then released
to tradewaste under Sydney Water TWA
3000L
Washwater from truck wash bay
Drains to DAF then discharged to Sydney
Water tradewaste
400 L
Cytotoxic waste
Stored within purple bins in the warehouse
3T
Stored within purple bins within the warehouse
3T
Stored within burgundy bins within the
warehouse
1T
Stored within the processing building in a
bunded area
Unknown
Temporarily stored within bin and removed off
site daily
8T
Clinical & quarantine waste
Anatomical waste
Other waste - Waste inadvertently
brought onto site.
Treated autoclave waste
2.3.4 Risk Assessment
For the purposes of this plan, risk can be evaluated using the following tables:
HOW LIKELY IS AN EVENT TO OCCUR?
Level
A
B
C
D
E
Descriptor
Almost Certain
Likely
Moderate
Unlikely
Rare
LIKELIHOOD
Description
The event is expected to occur in most circumstances.
The event will probably occur in most circumstances.
The event should occur at some time.
The event could occur at some time.
The event may occur only in exceptional circumstances.
IF IT DOES, WHAT ARE THE WORST CASE SCENARIO CONSEQUENCES?
CONSEQUENCES OR IMPACT
Level
Descriptor
Description
1
Insignificant
No injuries.
2
Minor
First Aid treatment.
3
Moderate
Medical treatment required.
4
Major
Extensive injuries, loss of product capability.
5
Catastrophic
Death.
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Use the information above to find risk level (i.e. Likelihood 'C', Consequence '3', would equal 'S' or
Significant Risk.
LEVEL OF RISK
Consequence
Likelihood
A (almost certain)
B (likely)
C (moderate)
D (unlikely)
E (rare)
Insignificant
1
S
M
L
L
L
Minor
2
S
S
M
L
L
Moderate
3
H
S
S
M
M
Major
4
H
H
H
S
S
Catastrophic
5
H
H
H
H
S
LEGEND
H = High Risk
S = Significant Risk
M = Moderate Risk
L = Low Risk
Table 2-5 provides a risk assessment of the main potential hazards that could occur at the site using the
above matrix.
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Table 2-5: Hazard and Likelihood Risk Assessment and Control Measures
Site Name: Redlam Waste Services, Unanderra site
Description of Hazard / Incident
leading to hazard
Functional Area
1.
Truck delivery
Responsible person: Chief Warden
1.
2.
Damaged bin delivered to site.
Bin dropped or damaged during
unloading from truck.
Possible Consequences
1.
2.
3.
4.
Clinical and related waste
products spill in delivery area.
Pathogens from the clinical
and related waste released
into the air.
Employees come into contact
with clinical and related waste
and
are
exposed
to
pathogens.
Clinical and related waste
products enter the stormwater
system and flow off-site.
Level of
Consequence
Likelihood
Risk Level
Moderate
Unlikely
Moderate
Control Measures /
Corrective Action
1.
2.
3.
4.
5.
2.
Bin-emptying
area
1.
2.
3.
Bin dropped or damaged during
emptying into cart.
Cart overfilled during bin emptying.
Cytotoxic waste bin emptied into
cart.
1.
2.
3.
4.
5.
3.
Pre-treatment
storage area
1.
2.
Cart full of clinical and related
waste is damaged or tipped over
during transport from bin unloading
area.
Cart full of clinical and related
waste is left outside pre-treatment
storage area.
1.
2.
3.
4.
Clinical and related waste
products spill in bin empty
area.
Pathogens from the clinical
and related waste released
into the air.
Employees come into contact
with clinical and related waste
and
are
exposed
to
pathogens.
Clinical and related waste
products enter the stormwater
system and flow off-site.
Cytotoxic waste mixed with
clinical and related waste.
Clinical and related waste
products spill in pre-treatment
storage area.
Pathogens from the clinical
and related waste released
into the air.
Employees come into contact
with clinical and related waste
and
are
exposed
to
pathogens.
Clinical and related waste
products enter the stormwater
system and flow off-site.
Moderate
Moderate
Significant
1.
2.
3.
4.
Moderate
Moderate
Date: November 2012
All bins delivered to site are inspected, locked and secured at
the waste generators premises before delivery to the site.
The contents of any damaged bins would be repacked in a
new bin and the damaged bin returned to the site, cleaned
and disposed of.
The waste contained within the bins is typically sealed in
plastic bags by the waste generator prior to placement in the
bin. In the event of a bin being damaged the waste would be
contained within the plastic bag.
All employees are trained in the handling of clinical and
related waste and are provided with appropriate personal
protective equipment (PPE).
Employees are in attendance during all unloading operations
and will implement spill control procedures and/or emergency
response procedures in the event of a large spill.
All unloading operations are conducted within the building,
which is bunded to contain all spills. Any spills within the
building drain to the site’s drainage system, treated and
ultimately released to the sewer with no potential release to
the stormwater system.
All employees are trained in the handling of clinical and
related waste and are provided with appropriate PPE.
Employees are in attendance during all unloading operations
and will implement spill control procedures and/or emergency
response procedures in the event of a large spill.
Cytotoxic waste bins are a distinctive purple colour as
opposed to the yellow clinical waste bins, the purple bins are
identified, inspected and removed to a designated storage
area before being removed for waste treatment off-site.
All unloading operations are conducted within the building,
which is bunded to contain all spills. Any spills within the
building drain to the site’s drainage system, treated and
ultimately released to the sewer with no potential release to
the stormwater system.
Significant
1.
2.
3.
All employees are trained in the handling of clinical and
related waste and are provided with appropriate PPE.
Employees are in attendance during all transport operations
and will implement spill control procedures and/or emergency
response procedures in the event of a large spill.
All transport operations are conducted within the building,
which is bunded to contain all spills. Any spills within the
building drain to the site’s drainage system, treated and
ultimately released to the sewer with no potential release to
the stormwater system.
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Table 2-5: Hazard and Likelihood Risk Assessment and Control Measures
Site Name: Redlam Waste Services, Unanderra site
Description of Hazard / Incident
leading to hazard
Functional Area
4.
Autoclave
Responsible person: Chief Warden
1.
2.
3.
4.
5.
Autoclave chamber door not
closed during sterilization.
Autoclave chamber door opened
before
sterilization
process
finished.
Autoclave chamber fails during
sterilization.
Steam
boiler
fails
during
sterilization.
Steam control valve fails open or
closed.
Possible Consequences
1.
2.
3.
4.
5.
6.
5.
Treated waste
storage area
and Shredder
1.
2.
Cart full of treated waste is
damaged or tipped over during
transport from bin unloading area.
Fire in shredder
1.
2.
3.
Autoclave unable to hold
chamber pressure causing an
explosion.
Explosion
overpressure
causes damage to the building
and surrounding premises.
Release of vapours that
contain
pathogens
from
unsterilized clinical and related
waste.
Release of condensate into
stormwater system.
Sterilization process does not
meet the requirements of
NMHRC and NSW Health
guidelines for treatment of
clinical and related waste.
Unsterilized clinical and related
waste removed from the
autoclave chamber and moved
to the treated waste storage
and shredder and sent to
landfill.
Treated waste products spill in
pre-treatment storage area.
Treated waste products enter
the stormwater system and
flow off-site.
Release of vapours that
contain
pathogens
from
treated waste.
Level of
Consequence
Likelihood
Risk Level
Major
Rare
Significant
Control Measures /
Corrective Action
1.
2.
3.
4.
5.
6.
7.
Moderate
Moderate
Significant
Date: November 2012
1.
2.
3.
4.
5.
Doors of the autoclave are fitted with an interlock system, the
interlock system must be engaged before the sterilization
process commences.
Waste treatment guidelines require the temperature of the
waste in the autoclave to the monitored and recorded. In the
event that the temperature, pressure or time required fail to
satisfy the requirement of the guidelines, the waste will
remain sealed in the autoclave chamber until the sterilization
cycle can be completed to satisfy the guidelines.
Employees are trained in the autoclave operating procedures
and are in regular attendance during all sterilization
processes.
In the event of a failure of the steam boiler or steam control
valve before the completion of the sterilization cycle, the
waste will remain sealed in the autoclave chamber until the
sterilization cycle can be completed to satisfy the guidelines.
Condensate from autoclave is treated and released to sewer.
Autoclave chamber can withstand pressures up to 250 psi,
operating pressures are typically 75 psi.
The autoclave is fitted with pressure relief valves, which are
regularly inspected.
The autoclave process destroys microbial fauna and flora
through the saturation of heat and moisture that renders the
proteins in the microbes non-viable. The sterilization process
destroys all pathogens and the treated waste is considered
harmless.
The treated waste storage area is negatively ventilated, with
the air directed to a scrubber to remove any air borne
microorganisms and prevent the release of pathogens
outside of the building.
All employees are trained in the handling of clinical and
related waste and are provided with appropriate PPE1.
Employees are in attendance during all transport operations
and will implement spill control procedures and/or emergency
response procedures in the event of a large spill.
All transport operations are conducted within the building,
which is bunded to contain all spills. Any spills within the
building drain to the site’s sewerage system, treated and
ultimately released to the sewer with no potential release to
the stormwater system.
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Table 2-5: Hazard and Likelihood Risk Assessment and Control Measures
Site Name: Redlam Waste Services, Unanderra site
Description of Hazard / Incident
leading to hazard
Functional Area
6.
Bin wash area
Responsible person: Chief Warden
1.
Clinical and related waste left in
bin moved to bin wash area.
1.
2.
3.
4.
7.
External Areas
1.
2.
Damaged bin delivered to site.
Bin dropped or damaged during
unloading from truck.
1.
2.
3.
4.
8.
Transport of
Medical Waste
1.
2.
3.
Transport container fractures due
to traffic accident.
Transport container falls from truck
spilling contents on driveway.
Transport truck unloads at wrong
location spilling contents outside
designated area.
Level of
Consequence
Likelihood
Risk Level
Clinical and related waste
products spill in wash area.
Pathogens from the clinical
and related waste released
into the air.
Employees come into contact
with clinical and related waste
and
are
exposed
to
pathogens.
Clinical and related waste
and/or
cleaning
solution
products enter the stormwater
system and flow off-site.
Minor
Unlikely
Low
Clinical and related waste
products spill in the external
areas.
Pathogens from the clinical
and related waste are released
into the air.
Employees come into contact
with the clinical and related
waste and are exposed to
pathogens.
Clinical and related waste
products enter the stormwater
system and flow off-site.
Minor
Spill is contained by truck
operator or site personnel
without any effect.
Spill is not contained and finds
its way into the stormwater
system.
Potential contamination of
stormwater
system
with
quarantine waste.
Major
Possible Consequences
1.
2.
3.
Control Measures /
Corrective Action
1.
2.
3.
4.
Unlikely
Low
1.
2.
3.
4.
5.
6.
Rare
Significant
Date: November 2012
1.
2.
3.
4.
5.
6.
7.
8.
The waste contained within the bins is typically sealed in
plastic bags by the waste generator prior to placement in the
bin. All clinical and related waste products are removed from
the bins in the bin empty area.
All employees are trained in the handling of clinical and
related waste and are provided with appropriate PPE.
Employees are in attendance during all washing operations
and will implement spill control procedures and/or emergency
response procedures in the event of a large spill.
All bin washing operations are conducted within the building,
which is bunded to contain all spills. Any spills within the
building drain to the site’s drainage system, treated and
ultimately released to the sewer with no potential release to
the stormwater system.
All clinical and related waste transport operations are
conducted in accordance with the NSW Health guidelines.
All truck unloading operations are conducted within the
building, no bins are unloaded external to the building.
The waste contained within the bins is typically sealed in
plastic bags by the waste generator prior to placement in the
bin.
The internal areas of the building are bunded and drain to the
sewer.
All employees are trained in the handling of clinical and
related waste and are provided with appropriate PPE.
The site stormwater system will be fitted with a stormwater
isolation valve, in the event of a large spill the isolation valve
will be closed.
Transport containers are of sturdy construction able to
withstand significant impacts without fracturing.
Transport containers are fully sealed so potential for spillage
is negligible.
There are no stormwater drains within the vicinity of the
unloading area.
Truck unloading procedure is always supervised by Site
personnel who can provide guidance and assistance if
required to do so.
Procedures and facilities for spillage control are maintained at
the Site for effective response.
All medical waste transport operations undertaken within the
requirements of the ADG Code and NSW Health guidelines.
All medical waste transport operations are undertaken by
Redlam trucks.
Truck driver and Site personnel have been trained in the
correct spill clean-up procedure.
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2.4
SUMMARY OF SAFETY SYSTEMS
A number of important safety features have been incorporated into the design and operation of the Site to
reduce the potential for hazardous events as outlined above to occur, or to minimise their impacts in terms of
potential effects on human life and the surrounding environment.
2.4.1
On-site Water Retention System
The facility is equipped with bunding and stormwater isolation protection which limits pollutant release in the
event of a spill in which spill kits may not be sufficient to limit the extent of the spill.
2.4.1.1 Containment of Contaminated Water
The building has been constructed with 120 mm high bunding at all doorways to contain all spill and
contaminated fire water within the building. All spills within the building drain to the site’s sewerage system,
treated and ultimately be released to the sewer with no potential release to the stormwater system.
The fire services available at the site are:

2 fire hydrants
Required amount of firewater containment;
Hydrant:
10 Litres per second for 60sec for 90minutes = 54,000 litres/hydrant
Total containment required 54,000 L
Amount of firewater containment provided;
Bunding of the building:
120 mm
540 m2 x 120 mm
= 64,800 L
Total containment provided = 64,800 L
2.4.2 Disposal of Fire Fighting Water
In the event that contaminated fire-fighting water is generated, it would require analysis prior to being
discharged from the site. Pending the results, the water will be either disposed off-site by a licensed
contractor or discharged to sewer.
The Site Manager would take a sample of the water and get it analysed.
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Analysis would be undertaken by analysis by a NATA accredited laboratory. The fire-fighting water would be
analysed for specific analytes based on the location of fire and the types of contaminants that would have
contaminated the fire-fighting water. The results of the analysis would be compared against the Australian
Water Quality Guidelines for Fresh and Marine Waters (1992).
The firewater would be held on site for the time taken for analysis to be completed. The maximum time
expected for this would be 24 hours. This would require the provision of retention capacity of the
contaminated water on site until the results of the water are received. The site has the necessary bunding
capacity to hold enough firewater for 90 minutes.
If at any stage rain threatened the contaminated firewater storage to overflow then the contained waters
would be immediately assumed contaminated and a licensed contractor would be commissioned to remove
the contaminated water from the site.
If the water is slightly contaminated it can be discharged to Sydney Water Sewer by applying for a temporary
trade waste agreement from the Sydney Water.
If the water is highly contaminated then it would need to be collected and treated by an appropriate liquid
waste treatment facility.
2.4.3
Dangerous Goods and Waste Storage Areas
The buildings have been designed to comply with the relevant Australian/New Zealand Standards in terms of
ensuring bunding arrangements contain a spill of waste or minor dangerous goods that are stored within this
area.
2.4.4
Fire Fighting Equipment
External fire hydrants, and portable fire extinguishers have been provided for fire-fighting purposes in
accordance with the requirements of the Building Code of Australia (BCA) and relevant Australian Standards.



External fire hydrants;
Portable fire extinguishers; and
Hose Reels.
The Emergency Control Organisation (ECO) would make up the fire-fighting team. The ECO is outlined in
Section 4.2.
A First Aid kit is available in the site lunch room. 4 personnel have first aid training.
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Emergency Response Personnel can be quickly contacted via the following communication methods:



Air horn (Warning Mechanism);
Using internal telephone system; and
Mobile phones (if the person to be contacted is known to be outside the site).
2.4.5
Spill Control Equipment
In addition to the building bunding and fire-water containment, it is recommended that the following types of
spill kits are provided on site:
Clinical waste spill kit
A clinical waste spill kit should contain at least:
 broom, a pan and scraper, mop and mop bucket
 a large (10 litre) reusable plastic container or bucket with fitted lid;
 2 clinical waste bags for the disposal of clinical waste;
 disinfectant containing (1%) 10,000 ppm available chlorine or equivalent;
 rubber gloves suitable for cleaning
 detergent, sponges / disposable cloths
 personal protective equipment including eye protection, an apron or long sleeve impervious gown, a
face mask, heavy duty gloves.
 incident report form
 waste spill sign.
Cytotoxic spill kit
A cytotoxic spill kit should contain at least:
 mop and mop bucket, a pan and scraper.
 a large (10 litre) reusable plastic container or bucket with fitted lid;
 2 cytotoxic waste bags for the disposal of cytotoxic waste
 2 hooded overalls, shoe covers, long heavy duty gloves, latex gloves, a face mask and eye protection
 absorbent towelling / absorbent spill mat
 incident report form
 waste spill sign
These spill kits are located:


In the building; and
In the transport vehicles.
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2.4.6 Personal Protective Equipment (PPE)
Personal protective equipment available to employees includes:



Safety footwear,
Eye Protection, and
Various Gloves.
Additional PPE is provided in spill-kits in case employees need to clean up waste spillages.
2.4.7
Safety Data Sheets (SDS)
SDS registers are located on the outside wall of the Operations Manager’s office.
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3.
TYPES OF EMERGENCIES
The following types of emergencies covered by this plan as summarised in Table 3-1.
Table 3-1: Summary of Emergencies and Response Procedures
Emergency Event
Fire
Explosion
Spills
Personal Injury
Natural Events
Miscellaneous
Emergency Type
Fire within property
Fire within shredder / waste bin
Fire within property
Fire within shredder / waste bin
Spills during material handling
operations or transport
Collision of road vehicles
Bin damaged by forklift tyne
Overflow/failure of DAF causing
release of contaminated wastewater
Bin containing infectious waste
overturns during unloading, spilling
contents
Work accident, such as heart attack,
serious fall, severe injury or contact
with chemical
Earthquake
Wind and Electrical Storms
Localised Flooding
Bomb Threat
Vandalism and Civil Disturbance
Site Evacuation
Emergency Response Procedure
Fire/Explosion; Gas Release
Fire/Explosion; Gas Release
Dangerous Goods Emergency;
Spill Control and Containment
Medical Emergency
Earthquake
Severe Storms
Severe Storms
Bomb Threat/Suspect Package
Evacuation.
The emergency procedures have been included in Attachment 2.
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4.
EMERGENCY CONTROL AND RESPONSE
The normal hours of operation of the site are between 4am and 4pm, Monday to Friday.
4.1
PRINCIPLES OF EMERGENCY CONTROL AND RESPONSE
The principles of emergency response will be based on Prevention, Containment, Rescue and First aid.
These have been summarised below:
Prevention:


Inspection of all Site and dangerous goods storage facilities.
Regular emergency response drills to ensure site readiness.
Containment:



Minimise any secondary damage.
Immediate isolation of all electrical power to the affected area.
Strict co-operation with any instructions provided by the Chief Warden.
Emergency
Equipment:




Only trained emergency personnel are to use emergency equipment where an
emergency situation requires particular precautions (i.e., Spill Kits, Fire Fighting
Equipment) or the use of specialised Personal Protection Equipment (PPE).
Approved safety clothing to be worn.
All emergency equipment would be located in relative areas of concern.
Emergency equipment operations must never endanger the safety of personnel.

First-aid officer to provide assistance.
First Aid:
A copy of the Emergency Flowchart is included as Attachment 1.
4.2
EMERGENCY CONTROL ORGANISATION
The Emergency Control Organisation (ECO) consists of a group of Site personnel who have the
responsibility of providing first response actions in an emergency. The Emergency Control Organisation
tasks involve organising the necessary resources, communications, evacuation of personnel and
implementing corrective actions that may be necessary to return the emergency situation back to normal.
All personnel who are part of the Emergency Control Organisation (ECO) shall be trained in accordance with
the procedures contained in this plan and Australian Standard AS 3745—2010 Planning for Emergencies in
facilities. They shall be recognised as members of the ECO by all other personnel throughout the Site.
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The Emergency Control Organisation (ECO) consists of the following members.
Table 4-1: Emergency Control Organisation Member Summary
Emergency Control Organisation
Team Member
Personnel
Internal
Contact No
Chief Warden
Rick Jones
0412 998121
Facility Coordinator
Kym Doyle
0410 471739
4272 4866
Supervisor
Elton Johns
0422 587271
4272 4866
Compliance
Joseph Scimone
0419 277 188
4272 4866
All Emergency Control Organisation members clearly understand that they provide the first line of attack in
an emergency situation, such as a fire. However on the instruction to EVACUATE they are to implement
their responsibilities as a member of the Emergency Control Organisation. The general responsibilities of
the Emergency Control Organisation are discussed in the next section.
4.3
CRITERIA FOR SELECTING EMERGENCY RESPONSE PERSONNEL
Any persons appointed to deal with emergencies need to possess the following qualities:





Be physically capable and willing to carry out their respective duties and tasks;
Have certain leadership qualities and command authority;
Have clear diction and be able to communicate with all personnel under their care or supervision;
Have maturity of judgement, good decision making skills; and
Are capable of remaining calm under pressure.
4.4
PRINCIPLE ROLES AND RESPONSIBILITIES
The Chief Warden is in charge of overseeing and controlling all emergency response actions at the Site. In
the case that the Chief Warden is unavailable at the time of the emergency, control will be delegated to the
responsibility of the Deputy Chief Warden.
4.4.1
Damage Control
The Emergency Control Organisation at the Site shall be a fully functional emergency response unit. All
Emergency Control Organisation personnel shall be trained in the use of advanced fire-fighting techniques
and equipment; including the use of fire hydrants, water cannons, fire extinguishers and hose reels. The aim
of training is to be capable of adequately handling most, if not all, local and Site alerts involving fires without
the need to involve the local NSW Fire Brigade Service. In the event of a Major Emergency, the role of the
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Emergency Control Organisation is to ensure that the damage or danger caused by the emergency situation
is controlled or minimised until external aid arrives at the Site.
4.4.2
Rescue and First Aid
Selected Emergency Control Organisation members will be nominated as First Aid Officer/s. It will be their
task to render assistance in removing any injured personnel from the emergency area and to provide
effective management of injuries until the State Ambulance Service arrives on-site.
4.4.3
Communications
A member of the Emergency Control Organisation will be nominated as the Communications Officer. It will
be his/her task to monitor communication and facilitate the effective exchange of information between the
Site and the relevant State Emergency Services.
The Emergency Control Organisation (ECO) can be quickly contacted via the following communication
methods:



Air Horn (Warning Mechanism);
Using internal telephone system; and
Mobile phones (if the person to be contacted is known to be outside the Site).
The Chief Warden will be responsible for relaying information to the media and other public bodies. All staff
will be instructed to not discuss such issues with any external bodies.
4.4.4
Evacuation
The Chief Warden will determine and control the evacuation of the Site. The Chief Warden will direct staff
to evacuate the Site should the emergency grow beyond manageable proportions. To aid in the evacuation
an employee checklist will be used by Chief Warden to mark names and ensure all employees working in
the affected area have been safely evacuated.
4.4.5
Traffic Control
A Traffic Control Officer, nominated by the Chief Warden will be responsible for ensuring the free flow of
traffic around the Site. The task may also involve the removal of any vehicle that may obstruct the free flow
of emergency vehicles in and out of the Site.
4.4.6
Emergency control Point
In the event of an emergency, the Chief Warden will co-ordinate the emergency response activities from the
Emergency Control Point which is located on the grassed area at the front of the site (if appropriate to
emergency).
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4.4.7
Movement of Vehicles
Vehicles shall not be removed from the carpark area during an emergency requiring evacuation of the
premises unless authorised by the State Emergency Services Controller. This is to avoid a local traffic
jam and to protect employees in vehicles against possible injury.
4.5
FIRE DETECTION
Site personnel are the primary mechanism by which fires are detected. Site personnel would be able to
quickly detect any leaks of flammable materials which may lead to an increased fire risk, via visual or odour
recognition. Once such situations are detected appropriate first response action would be taken.
Smoke detectors are fitted throughout the facility. Smoke detectors are connected ‘back to base’ as part of
an early warning system. Personnel would raise a Site alarm and appropriate steps would be taken.
4.6
RAISING ALARM
The Managing Director shall immediately be informed of an emergency situation being identified. If
necessary, emergency services shall be contacted by calling 000. A checklist of information the emergency
services might require is presented in the Emergency Response Procedure – Attachment 5.
4.6.1
Evacuation Initiation
1. The Chief Warden shall assess the extent and severity of the emergency situation and issue a
complete site evacuation order if considered necessary.
2. If it is considered safe to do so, pre-selected personnel shall remain behind to ensure that the Site is
brought to a safe or stable condition before proceeding to the Emergency Assembly Area.
3. All other personnel shall be evacuated immediately.
Where a clear danger exists, Site personnel may evacuate on their own initiative to safe areas or the
emergency assembly area.
4.6.2
Personnel Accounting System
After evacuating, personnel shall assemble at their designated Emergency Assembly Area. The Chief
Warden shall then conduct an attendance roll call to ensure that all persons are accounted for including any
visitors and contractors working on-site.
The Chief Warden will assess whether or not the on-site emergency response team has the capability or
necessary equipment to safely undertake the search and rescue activity of the missing person or wait until
the State Emergency Service personnel arrive on-site. Upon arrival, the State Emergency Service will be
advised immediately of any missing personnel.
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4.6.3
Adjacent Premises
The occupants of adjacent premises should be advised if endangered by the emergency. However,
evacuation of those areas is the responsibility of the individual companies and the State Emergency
Service.
A list of surrounding area receptors is provided in the following table and are shown in Figure 4-1.
Table 4-2: Surrounding Area Receptors
Receptor
Nature of Occupancy
/ Sensitivity
Approximate
Distance
Contact Details
Address
Southern
Plumbing
Speacialists
Neighbouring Industrial
facility
20m W
42712220
6-8 Industrial Rd,
Unanderra, NSW 2526
Star Track
Express
Neighbouring Industrial
facility
20m N
4222 1333
4 Industrial Rd,
Unanderra, NSW 2526
Sydney Water
Neighbouring Industrial
facility
90m E
Creations in
glass
Neighbouring
commercial site
30m S
4272 4244
7/1 Industrial Rd,
Unanderra, NSW 2526
Nan Tien
Temple
Sensitive receptor
160m S
4272 7560
1 Industrial Rd,
Unanderra, NSW 2526
RSPCA
Unanderra
Sensitive receptor
400m E
4271 3410
54 Industrial Rd,
Unanderra, NSW 2526
Residential
area
Sensitive receptor
1000m SSW
Various
230 Nolan Street,
Berkeley, NSW 2506
Residential
area
Sensitive receptor
1200m SE
Various
51 Jarvie Rd,
Cringila, NSW 2502
Residential
area
Sensitive receptor
800m SW
Various
111 Berkeley Rd,
Berkeley, NSW 2506
Lathe Pl,
Unanderra, NSW 2526
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Figure 4-1: Surrounding area receptors
Legend:
Industrial Neighbours
Sensitive Receptor
Residential Areas
Schools/ Colleges
Others (Shopping
Centre)
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4.6.4
Relocation of Evacuees
If the designated Emergency Assembly Area becomes unsafe, or if evacuees are to remain outside the
premises for some time, they should be relocated to a suitable, safe alternative location nominated by the
Chief Warden.
4.7 NOTIFICATION OF A POLLUTION INCIDENT
A pollution incident that occurs in the course of an activity (within the facility or during the transportation of
waste) so that material harm to the environment is caused or threatened must be notified. This section
details how, when and who needs to be notified. Procedures attached to this plan provide step by step
instructions on how to notify a pollution incident and can be read as stand-alone documents.
Section 4.7.2 provides notification requirements for a pollution incident that occurs at the facility. A
procedure is provided as Attachment 4.
Section 4.7.2 provides notification requirements for a pollution incident that occurs during transportation of
waste. A procedure is provided separately as Attachment 5.
4.7.1 Notification of a Pollution Incident at the Facility
4.7.1.1 When to Notify?
Under Section 148 of the POEO Act, holders of environmental protection licences and anyone carrying on an
activity or occupying a licensed premises who becomes aware of a pollution incident are required to report it
immediately.
Note that pollution incidents that warrant notification are defined under Section 1.3.
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4.7.1.2 How to Notify?
If the incident presents an immediate threat to human health or property:
CALL 000
Fire and Rescue NSW, the NSW Police and the NSW Ambulance Service
If the incident does not present an immediate threat, or once the initial 000 call has been made:
Notify the relevant authorities in the following order:
NSW EPA – Environment Line 131 555
Wollongong City Council – (02) 4227 7111
Ministry of Health (Wollongong) – 02 4221 6700
(After hours: 02 4222 5000 - ask for Public Health Officer on call)
WorkCover on 13 10 50 (WorkCover will ask for the ABN)
Fire and Rescue NSW – 000
Notify other persons as required by the EPA.
4.7.1.3 What to Notify?
Section 150 of the POEO Act specifies relevant information about a pollution incident to be given as follows:
(a) the time, date, nature, duration and location of the incident,
(b) the location of the place where pollution is occurring or is likely to occur,
(c) the nature, the estimated quantity or volume and the concentration of any pollutants involved, if
known,
(d) the circumstances in which the incident occurred (including the cause of the incident, if known),
(e) the action taken or proposed to be taken to deal with the incident and any resulting pollution or
threatened pollution, if known,
(f) other information prescribed by the regulations.
The above information is that known to the informant notifying the incident at the time it is notified. If further
information becomes known after notification, this information needs to be notified immediately.
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4.7.1.4 Site Contacts
Site personnel with specific responsibilities for incident response and management need to be contacted in
the event of an incident. This section contains the names, positions and 24-hour contact details of those key
individuals who:
(i)
(ii)
(iii)
are responsible for activating the plan, and
are authorised to notify relevant authorities under section 148 of the Act, and
are responsible for managing the response to a pollution incident.
The following table lists the key individuals and their responsibilities. These key individuals are listed in
order of who to contact in the event of a pollution incident at the site.
Table 4-3: Site Contacts
Contact Name
Telephone No.
Responsibilities
Rick Jones
0412 998 121
Chief Warden
Kym Doyle
0410 471 739
Facility Coordinator
Elton Johns
0422 587 271
Supervisor
Joseph Scimone
0419 277 188
Compliance
4.7.1.5 Regulatory Authority Contacts
The contact details of each authority referred to in section 148 of the Act that are relevant to this site include:

NSW EPA – Environment Line 131 555.

Wollongong City Council – (02) 4227 7111.

Ministry of Health (Wollongong) – 02 4221 6700 (After hours: 02 4222 5000 - ask for Public Health
Officer on call).

WorkCover on 13 10 50 (WorkCover will ask for the ABN: 42102 934 743).

Fire and Rescue NSW – 000.
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4.7.1.6 Surrounding Area Receptors
The nearest sensitive receptors and neighbouring facilities have been identified in the Section 4.6.3. Figure
4-1 shows the location of these sensitive receptors.
Communication mechanisms that would be used to notify these sensitive receptors would be dependent on
the nature and extent of the pollution incident. Communication methods would be decided upon by the
Emergency Control Organisation in liaison with emergency services and would be the following or a
combination of the following:




Telephone calls;
Incident notifications on the company website;
Letterbox drops; or
Door-knocking.
4.7.2 Notification of a Pollution Incident during Transport of Waste
This section details how to notify a pollution incident that occurs during the transportation of waste
undertaken by Redlam Waste Services.
4.7.2.1 When to Notify?
Under Section 148 of the POEO Act, holders of environmental protection licences and anyone carrying on an
activity who becomes aware of a pollution incident are required to report it immediately.
Note that pollution incidents that warrant notification are defined under Section 1.3.
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4.7.2.2 How to Notify?
If the incident presents an immediate threat to human health or property, the driver of the vehicle which was
involved in the pollution incident must:
CALL 000
Fire and Rescue NSW, the NSW Police and the NSW Ambulance Service
If the incident does not present an immediate threat, or once the initial 000 call has been made, then notify
the site contact listed in Table 4-3.
The site contact will then need to determine the contact details of the authorities relevant to the location of
the incident and notify them in the following order.
NSW EPA – Environment Line 131 555
Local Council
Ministry of Health
WorkCover on 13 10 50
Fire and Rescue NSW – 000
Notify other persons as required by the EPA.
Note: If none of the site contacts can be contacted, it is the responsibility of the driver to contact the relevant
authorities.
The site contact / driver can use the following maps to determine the relevant Council and Ministry of Health
Service to contact.
Local Councils
The following details have been sourced from the Division of Local Government website:
http://www.dlg.nsw.gov.au/dlg/dlghome/dlg_regions.asp
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State Map:
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Illawarra
Region: ILLAWARRA
Council
Contact
The Council of the Municipality of Kiama
Shoalhaven City Council
Shellharbour City Council
Wingecarribee Shire Council
Wollongong City Council
02 4232 0444
02 4429 3111
02 4221 6111
02 4868 0888
02 4227 7111
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Sydney Surrounds
Region: SYDNEY SURROUNDS
Council
Contact
Blue Mountains City Council
02 4780 5000
Gosford City Council
02 4325 8222
Hawkesbury City Council
02 4560 4444
Wollondilly Shire Council
02 4677 1100
Wyong Shire Council
02 4350 5555
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Outer Sydney
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Region: OUTER SYDNEY
Council
Contact
Auburn City Council
02 9735 1222
Bankstown City Council
02 9707 9999
Blacktown City Council
02 9839 6000
Camden Council
02 4654 7777
Campbelltown City Council
02 4645 4000
Fairfield City Council
02 9725 0222
Holroyd City Council
02 9840 9840
Ku-ring-gai Council
02 9424 0888
Liverpool City Council
02 9821 9222
Parramatta City Council
02 9806 5050
Penrith City Council
02 4732 7777
Pittwater Council
02 9970 1111
Ryde City Council
02 9952 8222
Sutherland Shire Council
02 9710 0333
The Council of the Shire of Hornsby
02 9847 6666
The Hills Shire Council
02 9843 0555
Warringah Council
02 9942 2111
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Inner Sydney
Region: INNER SYDNEY
Council
Contact
Ashfield Council
02 9716 1800
Burwood Council
02 9911 9911
Canterbury City Council
02 9789 9300
City of Canada Bay Council
02 9911 6555
Council of the City of Sydney
02 9265 9333
Hurstville City Council
02 9330 6222
Kogarah City Council
02 9330 9400
Lane Cove Municipal Council
02 9911 3555
Leichhardt Municipal Council
02 9367 9222
Manly Council
02 9976 1500
Marrickville Council
02 9335 2222
Mosman Municipal Council
02 9978 4000
North Sydney Council
02 9936 8100
Randwick City Council
02 9399 0999
Rockdale City Council
02 9562 1666
Strathfield Municipal Council
02 9748 9999
The Council of the City of Botany Bay
02 9366 3666
The Council of the Municipality of Hunters Hill
02 9879 9400
Ashfield Council
02 9716 1800
Burwood Council
02 9911 9911
Canterbury City Council
02 9789 9300
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Ministry of Heath - Public Health Units (PHU)
Public Health Unit
Hornsby Office
(North Sydney)
Randwick Office
(Inner Sydney)
Wollongong Office
(Illawarra)
Contact
After Hours Contact
02 9477 9400
Ph: 02 9477 9123
(Hornsby Hospital)
- ask for Public Health Officer on call
02 9382 8333
Ph: 02 9382 2222
(Prince of Wales Hospital)
- ask for Public Health Nurse on call
02 4221 6700
Ph: 02 4222 5000
(Wollongong Hospital)
- ask for Public Health Officer on call
02 9515 9420
Ph: 02 9515 6111
(Royal Prince Alfred Hospital)
- ask Public Health Officer on call
02 4734 2022
Ph: 02 9845 5555
(Westmead Hospital)
- ask for Public Health Officer on call
02 9840 3603
Ph: 02 9845 5555
(Westmead Hospital)
- ask for Public Health Officer on call
Eastern (Sydney)
Zone(Camperdown Office)
For Liverpool Area, please dial
the Camperdown office.
Penrith Office
(Western Sydney)
Parramatta Office
(Outer Sydney)
Source: www.health.nsw.gov.au/publichealth/infectious/phus.asp
4.7.2.3 What to Notify?
Section 150 of the POEO Act specifies relevant information about a pollution incident to be given as follows:
(a) the time, date, nature, duration and location of the incident,
(b) the location of the place where pollution is occurring or is likely to occur,
(c) the nature, the estimated quantity or volume and the concentration of any pollutants involved, if
known,
(d) the circumstances in which the incident occurred (including the cause of the incident, if known),
(e) the action taken or proposed to be taken to deal with the incident and any resulting pollution or
threatened pollution, if known,
(f) other information prescribed by the regulations.
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The above information is that known to the informant notifying the incident at the time it is notified. If further
information becomes known after notification, this information needs to be notified immediately after it
becomes known.
4.7.2.4 Site Contacts
This section contains the names, positions and 24-hour contact details of those key individuals who are
responsible for activating this plan in the event of a pollution incident during transportation of waste by
Redlam vehicles. The driver of the vehicle must phone the site contacts and inform them of the incident. If
the driver is unable to contact anyone in the list, it is the driver’s responsibility to contact the regulatory
authorities.
Table 4-4: Site Contacts
Contact Name
Telephone No.
Responsibilities
Rick Jones
0412 998 121
Chief Warden
Kym Doyle
0410 471 739
Facility Coordinator
Elton Johns
0422 587 271
Supervisor
Joseph Scimone
0419 277 188
Compliance
4.7.2.5 Surrounding Area Receptors
The community that would potentially be affected by a pollution incident from a vehicle is dependent on the
location where the incident occurs.
The site contact that has been notified of the incident needs to determine the exact location of the incident
and use online maps and aerial photographs such as Google Earth to locate the nearest receptors. This can
be undertaken in consultation with Emergency Services or Fire and Rescue NSW. It should be noted
whether these receptors are residential, industrial, rural etc. It is also necessary to note sensitive receptors
such as schools, child care centres and public recreation areas.
Methods for communication would need to be determined based on the nature and extent of the incident and
the number of receptors that need to be informed. Methods can include:



Telephone calls;
Letterbox drops; or
Door-knocking.
Other methods may include:


Announcements on local radio stations; and
Announcements in local television news.
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The site contact, in consultation with Emergency Services, will decide the content of the notification. This
should be recorded for future reference and filed. A contact number should be provided to the receptors to
enable them to call for updates on the situation. An example of what might be included:







Date and time of the incident;
Brief description of the incident including nature and extent of the spill;
Information regarding the waste being transported / spilled;
What is being done about the incident;
Potential effects of the pollutant/s released during the incident and potential effected area;
What they can do to protect themselves; and
Who to contact for more information.
A site representative may need to be made responsible for undertaking the notification to the community. All
notification needs to be undertaken in consultation with the Emergency Services.
4.8
TERMINATING AN EMERGENCY
Once clearance is given by the emergency services that the emergency incident has been controlled, the
Chief Warden will assume control of the site. In this event the following tasks shall be undertaken:
1. The Chief and Deputy Chief Warden must undertake a full investigation and assessment of the area
prior to allowing workers to return;
2. The Chief and Deputy Chief Warden must ensure any clean up required is done so to ensure a safe
work environment for all staff. In addition, ensure the safe handling, transport and storage of any waste
materials;
3. All clean up material and contaminated items must be disposed of appropriately, according to the waste
management procedure; and
4. When the area is considered safe, workers can return to work.
4.9
STATUTORY INVESTIGATION OF INCIDENT
Government authorities such as the NSW Coroner, NSW Police Service, WorkCover Authority, Wollongong
Council or the NSW EPA may request a formal investigation or Coronial Inquiry to be carried out on certain
types of emergencies, particularly in the case of fatalities. Full co-operation will be given to such request.
During emergency operations the Chief Warden should attempt to ensure that the area is disturbed as little as
is necessary to control the incident, until investigations are completed. Actions taken during the emergency and
any noteworthy features of the incident should be advised to the investigator. There must be no interference
with the scene of the accident or evidence.
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4.10 WRITTEN REPORT ON EMERGENCY AND REVIEW OF EMERGENCY PLAN
After any emergency, the Operations Manager shall prepare a detailed incident report within 28 days of the
incident occurring outlining the following information:




Reason and cause of incident;
Review of the emergency response performance;
Recommendations on preventative strategies or additional safety systems that may be considered
essential to avoid a recurrence of the incident; and
Recommendations on methods or ways to improve the emergency response performance so that any
future incidents can be dealt with in a more effective manner.
In the case of a pollution incident that was required to be notified under Section 148 of the POEO Act, written
notification must be provided to all regulatory authorities that were notified within 7 days of the incident.
Information required in the written notification is included in the site’s Environment Protection Licence.
The Incident Reporting Procedure and relevant documentation to be submitted in conjunction with the report
are included in Attachment 3.
4.11 EMERGENCY TRAINING
A general overview of the respective training requirements for particular personnel is discussed in the following
sections.
4.11.1 General Personnel and Contractors
All personnel working at the Site who are not directly involved in the ECO shall be trained in the basic
emergency response procedures. All personnel must undertake Induction Training at the commencement of
their employment at the Site and would continue to attend every 2 years thereafter.
Any contractors that work at the Site would be subjected to similar induction training. Competency would be
recorded following the completion of the training program to ensure that the employee has acquired a
satisfactory level of knowledge.
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4.11.2 Emergency Control Organisation Personnel
All Emergency Control Organisation (ECO) personnel shall be trained in the use of fire-fighting techniques
and equipment, including the use of fire extinguishers and hose reels. The aim of this training is to ensure
capability to adequately handle most, if not all, local and Site alerts involving fires without need the external
assistance of the local NSW Fire Brigade Service.
Further training involving the correct emergency procedures to be used when dealing with emergency incidents
that include major quantities of dangerous goods, such as those found on the Site, should be included in the
training program. All emergency training is designed to ensure that the ECO is ready for an emergency.
Personnel designated as First-Aid Officers shall be trained to the standard required in the Work Health and
Safety Act 2011, the Work Health and Safety Regulation 2011 and associated standards. Retraining shall be
conducted at recommended intervals.
Key personnel with responsibilities relating to the notification of pollution incidents need to undertake training
in the following:




What constitutes a pollution incident that requires notification and that it needs to be notified
"immediately";
Definitions of "pollution incident", "material risk of harm", and "immediately";
New responsibilities in relation to notification of a pollution incident; and
Notification of a pollution incident procedure at the facility and during the transport of waste
(Attachments 5 and 6) i.e.: when to notify, who to notify, what to notify.
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5.
EMERGENCIES DURING TRANSPORT OF WASTE
This section has been prepared to specifically address emergency situation during the transport of waste. It
should be read in conjunction with this entire plan.
Incidents during the transport of waste need to be dealt with in a similar way to incidents on site.
5.1
EMERGENCY CONTACTS
In the event of an emergency situation or incident during the transportation of waste, the driver must assess
whether emergency services need to be contacted. The driver must then use the following list of emergency
contacts to inform the site of the incident (in order of preference).
Table 5-1: Site Emergency Contacts
Contact Name
Telephone No.
Responsibilities
Rick Jones
0412 998 121
Chief Warden
Kym Doyle
0410 471 739
Facility Coordinator
Elton Johns
0422 587 271
Supervisor
Joseph Scimone
0419 277 188
Compliance
The driver must inform the contact of the following (as per Section 150 of the POEO Act):
(a) the time, date, nature, duration and location of the incident,
(b) the location of the place where pollution is occurring or is likely to occur,
(c) the nature, the estimated quantity or volume and the concentration of any pollutants involved, if
known,
(d) the circumstances in which the incident occurred (including the cause of the incident, if known),
(e) the action taken or proposed to be taken to deal with the incident and any resulting pollution or
threatened pollution, if known,
(f) other information prescribed by the regulations.
It is then the site contact’s responsibility to decide whether the incident poses a significant threat to human
health or the environment. If this is the case, the site contact must initiate the Notification of a Pollution
Incident during Transport of Waste Procedure (Attachment 5).
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5.2
COMMUNICATING WITH THE COMMUNITY
Details for communicating with the community in relation to pollution incidents during the transportation of
waste are provided in Section 4.7.2.5 and in Attachment 5.
5.3
EMERGENCY ACTION PLAN
Pre-emptive actions that need to be taken to prevent any risk of harm to human health or the environment
include:




Ensure all containers and each load is secure and correctly labelled;
Carry a clinical waste and cytotoxic waste spill kit in all transport vehicles;
Ensure all loads are covered;
Ensure incompatible wastes are never transported in the same load. If unsure, contact the site
emergency contact for assistance.
Actions to be taken immediately after an emergency or pollution incident to reduce or control the situation
include:







Call 000 if the situation warrants the need to do so;
Contact the site emergency contacts and inform them of the situation as detailed in Section 5.1;
Driver ensure personal safety and assist others if safe to do so;
Driver to access the appropriate spill kit and clean up spill if safe to do so;
Driver to await additional instructions from emergency services;
Site emergency contact to follow relevant emergency and notification procedures; and
A written report may need to be submitted to relevant authorities as described in the environmental
protection licence.
Follow up meetings to discuss the incident and any actions to be taken would be undertaken within one
week of the incident. Records shall be filed.
5.4
STAFF TRAINING
Staff training is detailed in Section 4.11.
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6.
REVIEW AND TESTING OF THE PLAN
This plan needs to be reviewed once per year, or otherwise:


Within one month of any emergency, pollution incident that requires notification or training exercise that
exposes shortcomings; and
Following any significant changes to the layout or operations on site.
Review and testing of the plan needs to ensure:


Information in the plan is accurate and up to date; and
The plan is capable of being implemented in a workable and effective manner.
Testing must cover all components of the plan including the effectiveness of staff training.
This is undertaken as follows:


Annual review of PIRMP and emergency plan standard procedures to ensure all information is accurate
and up to date; and
Regular drills - if a drill is undertaken, the details of what was tested, how effective the drill was and any
changes required to the plan / procedures. A sample drill procedure and drill log is provided as
Attachment 6.
Whenever the plan is amended, the details of the person(s) making the amendment and date of the amendment
need to be included in the Document Revision Record. The date on which the plan is tested is also recorded.
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7.
REFERENCES
NSW Department of Urban Affairs and Planning 1993, Hazardous Industry Planning Advisory Paper (HIPAP)
No.1 – Industry Emergency Planning Guidelines
NSW Environment Protection Authority 2012, Environmental Guidelines: Preparation of Pollution Incident
Response Plans
NSW Fire Brigades Fire Safety Division 2006, Policy No.1: Guidelines for Emergency Plans at Facilities
having Notifiable Quantities of Dangerous Goods, State Government of NSW (NSWFB) August 2006
Standards Australia 2004, SAA/SNZ HB76:2004 Dangerous Goods - Initial Emergency Response Guide
Standards Australia 2002, AS 3745—2010 Planning for Emergencies in facilities
Universal Press 2002, UBD CityLink On disc, Copyright Universal Press PTY LTD
WorkCover NSW 2008, Cytotoxic Drugs and Related Waste Risk Management Guide 2008
Legislation
Occupational Health and Safety Act 2000 (NSW)
Occupational Health and Safety Regulation 2001 (NSW)
Protection of the Environment Operations Act,1997 (NSW)
Protection of the Environment Operations (General) Amendment (Pollution Incident Response Management
Plans) Regulation 2012 (NSW)
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8.
LIMITATIONS
The services provided by Benbow Environmental (BE) for this project are carried out in accordance with its
current professional standards for site assessment investigations. No guarantees are either expressed or
implied.
This report has been prepared solely for the use of Redlam Waste Services Pty Ltd, as per an agreement for
providing environmental services. Only Redlam Waste Services Pty Ltd is entitled to rely upon the findings
in the report within the scope of work described in this report. Otherwise, no responsibility is accepted for
the use of any part of the report by another in any other context or for any other purpose.
Although all due care has been taken in the preparation of this study, no warranty is given, nor liability
accepted (except that otherwise required by law) in relation to any of the information contained within this
document. BE accepts no responsibility for the accuracy of any data or information provided to us by
Redlam Waste Services Pty Ltd for the purposes of preparing this report.
Any opinions and judgements expressed herein, which are based on our understanding and interpretation of
current regulatory standards, should not be construed as legal advice.
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ATTACHMENTS
Attachment 1: Emergency Procedure Flow Chart
EMERGENCY PROCEDURE FLOW CHART
`
IN AN EMERGENCY DIAL 000
Inform the Manager
RICK JONES: 0412 998121
Structural Collapse
Fire
Clear and Secure Area. Implement traffic control as required.
DIAL 000
(Fire Brigade, Police and Emergency Services)
Provide information on Type of Emergency, Location & Contact Name
If the event is a pollution incident that poses a significant risk of harm to the
environment, the Manager or delegate must initiate the Notification of a Pollution Incident
Procedure
Assist as required by providing:



Lifting Equipment;
Traffic Controllers;
First Aid Provisions, PPE, etc.
Advise other Emergency Officers etc. as required.
Incident
Attachment 2: Emergency Response Procedures
PROCEDURE NO: 1
NO OF PAGES: 24
PREPARED BY:
SUBJECT:
DATE:
ISSUE NO.:
11/01/16
A
EMERGENCY RESPONSE PROCEDURES
1. PURPOSE
The purpose of these procedures is to provide directions in the event of an emergency. The procedures aim
to protect human life and minimise damage to equipment, buildings, installations and the environment.
2. SCOPE
These emergency procedures apply to equipment, buildings, installations, the environment, personnel,
contractors and visitors under the control of, or managed by, Redlam Waste Services and neighbouring
people/premises in the following emergencies:









Fire/Explosion;
Gas Release;
Dangerous Goods Emergency;
Spill Control and Containment Plan;
Bomb Threat/Suspect Package;
Medical Emergency;
Earthquake;
Severe Storms; and
Evacuation.
3. REFERENCES
1. Australian Standard AS3745-2010 Planning for emergencies in facilities (Standards Australia 2010);
2. Hazardous Industry Planning Advisory Paper (HIPAP) No.1 – Industry Emergency Planning Guidelines
(NSW Department of Urban Affairs and Planning 1993); and
3. Protection of the Environment Operations (Waste) Regulation 2005.
4. DEFINITIONS
Prior to outlining each specific emergency plan, the following are standard for all emergencies:
Evacuation Signal
Communication
Assembly Point
Emergency Contacts
Checklists
Emergency Assembly
Area
Is a continuous signal which means move to the nearest Emergency Assembly
Area
Without communication there cannot be any interaction between the person
discovering a potential emergency and the people designated to handle the
situation. The communication systems available at Redlam Waste Services
include air horn, telephones system and mobile telephones.
The Assembly Point ensure Wardens can take an initial count of personnel
Police, Ambulance or Fire Brigade on 000
Wardens checklist of site
This is a safe location to which all people are required to assemble in the case of
an emergency.
5. RESPONSIBILITIES
The Emergency Control Organisation (ECO) consists of a group of site personnel that has the responsibility
of providing first response action to an emergency in terms of organising the necessary resources,
communications, evacuation of personnel and implementing any corrective actions that may be necessary to
return the emergency situation back to normal.
The Chief Warden is in charge of overseeing and controlling all emergency response actions at the site. In
the case that the Chief Warden is unavailable at the time of the emergency, control will be the responsibility
of the Deputy Chief Warden.
The Emergency Control Organisation (ECO) consists of the following members
Table 8-1: Emergency Control Organisation Member Summary
Emergency Control Organisation
Team Member
Chief Warden
Facility Coordinator
Supervisor
Compliance
Personnel
Internal
Contact No
Rick Jones
0412 998 121
Kym Doyle
0410 471 739
Elton Johns
0422 587 271
Joseph Scimone
0419 277 188
All Emergency Control Organisation members clearly understand that they provide the first line of attack in
an emergency situation, such as a fire. However on the instruction to EVACUATE they are to implement
their responsibilities, as members of the Emergency Control Organisation, discussed in the Emergency
Response Plan.
6. PROCEDURE
Emergency Control Centre
In the event of an emergency, the Chief Warden will coordinate the emergency response activities from the
Emergency Control Centre located in the Administration Office.
Media Enquires
Under no circumstances are employees to make any unauthorised verbal or written statements to the media
concerning an emergency situation at Redlam. All enquiries should be directed to the Managing Director.
FIRE/EXPLOSION
A fire or explosion at the site can have severe repercussions in terms of loss of life and property damage.
The site has been furbished with an array of manual fire-fighting systems in the form of fire hydrants, hose
reels and fire extinguishers.
As part of the Employee Safety Induction Program, it is recommended all employees go through a minimum
level of emergency response training that includes basic fire-fighting skills using fire extinguishers and hose
reels.
FIRST-RESPONSE ACTION ON DISCOVERY OF FIRE OR SMOKE (GENERAL)
1.
2.
3.
4.
5.
6.
7.
Assist and remove any person from the danger area, only if safe to do so;
Sound the alarm over the on-site communication system;
Activate the nearest emergency stops or shutdown systems relevant to the affected area;
If safe to do so, isolate all electrical equipment in affected area;
Immediately notify the Chief Warden;
If safe to do so, use the nearest fire extinguisher to smother the fire;
If instructed to do so by the Chief Warden responsible for the affected area then move to the
designated Emergency Assembly Area.
CHIEF WARDEN/DEPUTY CHIEF WARDEN
When informed of the emergency:
1. Proceed to the emergency and determine the nature and location of the emergency.
2. Mobilise and co-ordinate Emergency Control Organisation personnel to take emergency response
actions.
3. Ensure that the correct Personal Protection Equipment is available to fire-fighting personnel.
4. Determine and implement the most appropriate fire-fighting response action in conjunction with the
services of the on-site Emergency Control Organisation.
5. If required, telephone the Fire Brigade and/or Police or Ambulance Services confirming the state of the
emergency at the site and requesting for additional assistance.
6. Ensure that personnel are safe.
7. Ensure First Aiders are notified.
8. Notify the Managing Director of status of emergency. In the event that the emergency poses a material
risk of harm to the environment, the Managing Director shall initiate the notification of a pollution incident
procedure.
9. Brief the State Emergency Services upon their arrival.
10. Ensure that no vehicles other than emergency services vehicles enter the site.
EMERGENCY CONTROL ORGANISATION
When informed of emergency:
1. Proceed to the Emergency Assembly Point for immediate preparation and activation of the fire-fighting
equipment
2. Proceed to the location of the emergency;
3. Report to the Chief Warden or personnel on location for further instructions.
4. Under the instruction of the Chief Warden, carry out the most appropriate fire-fighting response action.
5. Ensure that personnel are safe.
6. If instructed to do so by the Chief Warden, leave emergency location and proceed to Emergency
Assembly Area.
GAS RELEASE
This section applies to a major release of gaseous substances into the ambient environment. The gases
that can potentially be released at the site are the following:

LPG which is a flammable gas.
As part of the Employee Safety Induction Program, it is recommended that all employees go through a
minimum level of emergency response training that includes items such as risk identification and the use of
personal protection equipment such as breathing masks and self-contained breathing units.
FIRST-RESPONSE ACTION ON DISCOVERY OF MAJOR GAS RELEASE (GENERAL)
1.
2.
3.
4.
Assist and remove any person from the danger area, only if safe to do so;
Sound the alarm over the on-site communications system only if safe to do so;
If safe to do so, isolate all electrical equipment in affected area;
Immediately notify the Chief Warden and specify details of gas leak such as odour, location of leak and
size of leak;
5. If instructed to do so by the Chief Warden responsible for the affected area, move to the designated
Emergency Assembly Area.
CHIEF WARDEN/DEPUTY CHIEF WARDEN
When informed of the emergency:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Proceed to the emergency and establish/confirm its nature and location.
Determine appropriate action to take.
Take into account the Material Safety Data Sheet information.
Ensure that all personnel are safe.
Mobilise and co-ordinate Emergency Control Organisation personnel to take emergency response
action.
In the case that the gas release is toxic and personnel are believed to be trapped, organise a search
and rescue party fitted with the correct breathing protection equipment.
Initiate a partial or full evacuation, depending upon the location and severity of the gas leak.
If required, telephone the Fire Brigade and/or Police or Ambulance Services confirming the state of the
emergency at the site and requesting for additional assistance.
Notify the Managing Director of status of emergency. In the event that the emergency poses a material
risk of harm to the environment, the Managing Director shall initiate the notification of a pollution incident
procedure.
Brief the State Emergency Services upon their arrival.
Ensure that no vehicles other than emergency services vehicles enter the site.
Consideration must be given to the notification of neighbouring buildings, particularly those down-wind of
the incident.
EMERGENCY CONTROL ORGANISATION
When informed of emergency
1. Proceed to the Emergency Control Point for immediate preparation and activation of emergency
response equipment.
2. Proceed to the location of the emergency.
3. Report to the Chief Warden or personnel on location for further instructions.
4. Ensure that personnel are safe.
5. If instructed to do so by the Chief Warden leave emergency location and proceed to Emergency
Assembly Area.
DANGEROUS GOODS EMERGENCY
This section applies to a major release or spill of a dangerous good substance in an uncontrolled or
unconfined space i.e. outside the confines of a tank compound or bund area.
The types of dangerous goods that can potentially be released or spilt at the site are the following:



Class 2.1
Class 3
Class 8
Flammable Gas;
Flammable Liquid; and
Corrosive substances.
ACTION ON DANGEROUS GOODS EMERGENCY (GENERAL)
1.
2.
3.
4.
5.
6.
Assist and remove any person from the danger area, only if safe to do so;
Sound the alarm over the on-site communications system;
If safe to do so, isolate all electrical equipment in affected area;
Immediately notify the Chief Warden;
If safe to do so, use the nearest spill control equipment to protect stormwater drains; and
Move to the designated Emergency Assembly Area, if instructed to do so by the Chief Warden.
CHIEF WARDEN/DEPUTY CHIEF WARDEN
When informed of the emergency:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Proceed to the emergency and establish its nature and location.
Secure the area and barricade the area in the most suitable way.
Determine the appropriate action to take.
Take into account the Safety Data Sheets.
Ensure that personnel are safe and clear of vapours, gases and fumes.
Maintain contact with the Chief Warden and First Aid personnel.
Mobilise and co-ordinate Emergency Control Organisation personnel to take emergency response
action.
If required, telephone the Fire Brigade and/or Police or Ambulance Services confirming the state of the
emergency at the site and requesting for additional assistance.
Notify the Managing Director of status of emergency. In the event that the emergency poses a material
risk of harm to the environment, the Managing Director shall initiate the notification of a pollution
incident procedure.
Brief the State Emergency Services upon their arrival.
If necessary, activate a Partial or Total Evacuation procedure in consultation with the Chief Warden.
12. When assessing the situation the following must be considered:
 Is there a fire?
 Is there a spill or leak, how large is it?
 Is containment of the Dangerous Good necessary?
 What are the weather conditions?
 What is the area like?
 What is the risk to: people, property or environment?
 How significant is the risk, based on the situation?
 The hazards of the product, Class and Sub Risk?
 The degree of danger, based on the Packing Group?
 Is public protection necessary: stay in place or evacuate?
 What resources: human and equipment are required and how readily available are they?
13. Ensure that no vehicles other than emergency services vehicles enter the site.
14. Consideration must be given to the notification of neighbouring buildings, particularly those down-wind of
the incident.
EMERGENCY CONTROL ORGANISATION
When informed of emergency:
1. Proceed to the Emergency Control Centre for immediate preparation and activation of emergency
response equipment and fire truck;
2. Proceed to the location of the emergency;
3. Report to the Chief Warden or personnel on location and implement emergency response strategy as
instructed by the Chief Warden or provide assistance to State Emergency Service personnel as
required;
4. Ensure that personnel are safe;
5. If instructed to do so by the Chief Warden, leave emergency location and proceed to Emergency
Assembly Area; and
6. Ensure any spillage is cleaned up and disposal of resulting waste is in accordance with regulations.
SPILL CONTROL AND CONTAINMENT PLAN
The purpose of this procedure is to ensure the containment of all spills on the site and to prevent the entry of
spilled materials/debris into stormwater systems and public waterways, reducing the risk of environmental
pollution and exposure to breaches and penalties under environmental pollution legislation.
DEFINITIONS
The Environment
For the purpose of this procedure, the environment is defined to include air, soil, groundwater, surface water
(stormwater) and trade waste effluent.
Environmental Incident/Release
An environmental incident /release is defined as any spillage, release, upset, out of limits operation or
procedural violation, which potentially:
 Harms human health;
 Would cause environmental harm; and
 Would result in non-compliance with regulations, permits and/or intervention of environmental authorities
or results in penalties or fines.
Internal Release
Any spillage inside buildings that would find its way to the trade waste plant through the existing floor drain
system.
External Release
Any spillage that has the potential to enter the stormwater system (outside buildings) which would ultimately
end up in nearby waterways.
Minor Spillage
A minor spillage is one that can be contained quickly and efficiently utilising the spill kits located at various
points around the site.
Material risk of harm: “Material risk of harm to the environment” is defined under Section 147 of the POEO
Act as:
(b) harm to the environment is material if:
(v) It involves actual or potential harm to the health or safety of human beings or to ecosystems
that is not trivial, or
(vi) It results in actual or potential loss or property damage of an amount, or amounts in
aggregate, exceeding $10,000 (or such other amount as is prescribed by the regulations), and
loss includes the reasonable costs and expenses that would be incurred in taking all reasonable and
practicable measures to prevent, mitigate or make good harm to the environment.
Major Spillage
A major spillage has the potential to leave the site and is characterised by the spillage of a quantity greater
than 205 litres (44 gal). A spill of this size requires the operation of the site stormwater isolation valve which
serves to isolate the site from surrounding waterways.
SPILL CONTROL INFORMATION
There is potential for a spillage of waste from the storage bins to occur and to a lesser extent, a dangerous
goods spill. As there is only minor storage of dangerous goods, it is more likely a spill of waste would occur.
When a spillage occurs, it is important to know what has been spilt and access to the following information
will be critical if control is to be effective:





Name of material – shipping and/or common name;
Type of material (solid, liquid, granulated);
Dangerous Goods Class of material (if applicable). This information can usually be obtained from the
packaging label e.g. Class 3 (Flammable), Class 8 (Corrosive);
Type of waste (if applicable). This can be identified by the colour of the storage bin. ie: purple for
cytotoxic waste, yellow for clinical and related waste and burgundy for anatomical waste; and
Safety Data Sheets (SDS) kept on site and available from the Safety and Environmental Managers or in
the Fire Manifest.
The SDS provides information on:
 Ingredients of the spilt substance;
 Harmful properties of the substance and its ingredients e.g. evolution of toxic fumes, miscibility with
water, effects on the skin and internal bodily systems etc;
 Requirements of personal protective equipment for safe handling of the spill e.g. impervious gloves,
respiratory protection etc;
 Recommended method for containing the spill and preventing environmental damage. NB Emphasis is
required on the necessity of containment of the spill rather than dispersal of it;
 The safest means of disposing of the spilled materials, e.g. use of approved/authorised waste disposal
authorities;
 Locations of the spill hardware (shovels, brooms, Hazspill Containers etc) and absorbent materials
around the site; and
 In the case of a major spillage, access to the stormwater isolation valve is essential. Spills in excess of
205 litres (equivalent to a 44-gallon drum) are considered a major spill.
SPILL CONTAINMENT
The facility is protected by building bunding and drainage within the building and truck wash area to a DAF
unit prior to release to the Sydney Water Tradewaste System.
Spill kits for are located within all transport vehicles. These provide means of controlling minor spills and are
located at appropriate locations at the facility. Contents of spill kits may include:
Waste Spill Kit
 Broom/brush, dust pan, mop and mop bucket;
 a large (10 litre) reusable plastic container or bucket with fitted lid;
 2 clinical waste bags for the disposal of clinical waste;
 2 cytotoxic waste bags for the disposal of cytotoxic waste;
 a large (10 litre) reusable plastic container or bucket with fitted lid;
 disinfectant containing (1%) 10,000 ppm available chlorine or equivalent;
 rubber gloves suitable for cleaning;
 absorbent toweling / absorbent spill mat;
 detergent, sponges / disposable cloths;
 personal protective equipment including eye protection, an apron or long sleeve impervious gown, a
face mask, heavy duty gloves, latex gloves, 2 hooded overalls, shoe covers;
 incident report form; and
 spill sign.
There is a stormwater retention pit and isolation to prevent release of any unwanted spillage that were to
occur outside the building to enter stormwater system.
Any spill incidents are considered incidents warranting completion of the incident response procedure.
SPILL CONTROL PROCEDURE
MINOR SPILL:
 Bin//Container Rupture
 Bin/Container Overflow
 Take action to stop or reduce the source of the spill, or divert the flow to safe containment, to the
extent that personal safety will permit;
 Contain the spillage to minimise spread of material using the contents of the spill kits available on




site;
Notify the shift supervisor;
Report the spill incident, location, time of occurrence, type of spill, chemical involved and quantity
to the Managing Director;
Consult SDS (if available) for recommended clean-up procedure; and
Dispose of material and all contaminated absorbents etc. as per Disposal Procedure outlined in
SDS or in accordance with regulations.
MAJOR SPILL:
 Tank Overflow
 Tank Rupture
 Multiple Drum/Container Spill
 Take any necessary emergency measures to protect against immediate danger to human life and






health;
Take action to stop or reduce the source of the spill, or divert the flow to safe containment, to the
extent that personal safety will permit;
Attempt to contain the spillage to minimise spread of material using the contents of the spill kits
available on site;
Notify the shift supervisor;
Report the spill incident, location, time of occurrence, type of spill, chemical involved and quantity to
the Managing Director. The managing director shall decide whether the spill presents a material
risk of harm to the environment and begin the notification procedure;
Consults SDS (if available) for recommended clean-up procedure; and
Dispose of material and all contaminated absorbents etc. as per Disposal Procedure in SDS.
SPILL CONTROL EQUIPMENT MAINTENANCE


If emergency equipment is used or borrowed for any purpose it must be replenished or replaced
immediately; and
Spill kits are to be checked and maintained on a routine basis.
All staff on site would be aware of the importance of these kits and know the proper application methods –
Bins provided for holding clean and contaminated material are to be used for this purpose alone and not as
general rubbish bins.
BOMB THREAT/SUSPECT PACKAGE
Action on receiving a Bomb Threat or discovery of a Suspect Package, such as an unidentifiable box,
bag, tin or container.
When a threat has been received:
1. Use the Bomb Threat Checklist and record all details.
2. Notify the Chief Warden by telephone, who will initiate a Total Evacuation to the relevant Emergency
Assembly Area or the safest Assembly Area depending where the bomb or package may be located.
3. Contact the Police on 000 if not already done by the Chief Warden.
4. Open as many doors and windows as possible.
5. Evacuate to the Emergency Assembly Area as directed by the Chief Warden.
When a Bomb Threat/Suspect Package has been found:
DO NOT TOUCH IT!
Clear the area and do not re-enter until instructed.
1.
2.
3.
4.
Notify the Chief Warden by telephone.
Contact the Police on 000 if not already done by the Chief Warden.
Open as many doors and windows as possible
Evacuate to the designated Emergency Assembly Area or the safest Assembly Area as directed by the
Chief Warden.
CHIEF WARDEN/DEPUTY CHIEF WARDEN
When informed of a Bomb Threat/Suspect Package:
1. Initiate Total Evacuation Procedure to the Emergency Assembly Area, or allocating new safe Assembly
Area, if needed, after taking into consideration the location of the bomb.
2. Telephone the Police on 000.
3. Brief the Police upon their arrival.
4. Ensure that no vehicles other than emergency services vehicles enter the site.
BOMB THREAT CHECKLIST
DATE : ___________________________ TIME: ___________________________
QUESTIONS TO BE ASKED
BOMB THREAT
Where did you put the bomb?
QUESTIONS TO BE ASKED
GENERAL THREAT
What are you threatening to do?
When did you put it there?
Why are you making this threat?
What does the bomb look like?
When do you intend to carry it out?
What kind of bomb is it?
Do you intend to telephone again?
Did you place the bomb?
What is your name?
Why did you place the bomb?
Where are you?
Where are you?
What is your address?
What is your address?
Did you recognise the caller’s voice?
EXACT WORDING OF THREAT
EXACT WORDING OF THREAT
IDENTIFYING THE CALLER
CALLERS VOICE
(please tick where applicable)
MALE
FEMALE
OLD
YOUNG
CALM
EXCITED
NORMAL
ANGRY
SLOW
RAPID
LOUD
SOFT
DEEP
STUTTER
LISP
ACCENT
TYPE OF ACCENT (please describe)
CRYING
LAUGHING
SLURRING
RAGGED
DISTINCT
RASP
IRRATIONAL
WELL SPOKEN
INCOHERENT
FOUL
FAMILIAR
NASAL
DEEP BREATHING
CLEARING THROAT
DISGUISED
CRACKING VOICE
OTHER
BACKGROUND NOISES
(please tick where applicable)
STREET NOISES
HOUSE NOISES
OFFICE MACHINERY
FACTORY MACHINERY
MUSIC
BACKGROUND VOICES
MOTORS
STATIC
CLEAR
LOCAL
LONG DISTANCE
OTHER:
MEDICAL EMERGENCY
Medical emergencies are events such as when a person suffers a heart attack, respiratory failure or broken
limbs due to a fall or accident.
There will be a number of First-Aid Officers working at the site at any one time. These personnel have the
training to be able to provide first-aid response and care to such emergencies until the Ambulance Service
arrives at the location to take over the care of the patient.
ACTION ON DISCOVERY OF A MEDICAL EMERGENCY (GENERAL)
1.
2.
3.
4.
5.
6.
Check for any threatening situation and control it if safe to do so.
Remain with the casualty (unless there is no other option) and provide appropriate support.
Do not remove or move any casualties unless in a life threatening situation.
Notify the Shift First-Aid Officer via the communication system on-site.
Provide support to the First-Aid Officer or Ambulance if required.
Should the medical emergency consist of a car accident you are involved in whilst driving a company
vehicle either on or off-site then notify your immediate Supervisor.
CHIEF WARDEN
When informed of the Medical Emergency:
1.
2.
3.
4.
5.
Proceed to the emergency and establish the nature and location of the emergency.
Determine the appropriate action to take.
Ensure that personnel are safe.
Maintain contact with the site First Aiders.
Determine if the Ambulance Service should be notified and if necessary designate someone to meet
them.
6. Brief the Ambulance Service personnel upon their arrival.
7. If necessary, activate a Partial or Total Evacuation Procedure.
8. Provide support to First-Aid Officer or Ambulance if required.
SAFETY REPRESENTATIVE
In some cases, the appropriate statutory authorities will need to be informed in accordance with the Work
Health and Safety Act 2011.
EARTHQUAKE
CHIEF WARDEN/DEPUTY CHIEF WARDEN
1.
2.
3.
4.
5.
6.
7.
8.
9.
Proceed to the emergency and establish the nature and location of the emergency.
Determine the appropriate action to take.
Telephone the Fire Brigade and/or Ambulance if required, confirming the emergency at the site.
Notify the Managing Director.
Ensure that personnel are safe.
Ensure that the State Emergency Service has been notified.
If necessary, activate a Partial or Total Evacuation Procedure.
Brief the State Emergency Service personnel upon their arrival.
Ensure that no vehicles other than emergency services vehicles enter the site.
SEVERE STORMS
Severe storms produce extreme wind speeds, rainfall and atmospheric pressures. Although torrential rains
produce flooding of river systems, the most severe threats of storms arise from destructive winds. During
violent winds, loose sheets of galvanised iron, masonry and other debris may become lethal flying objects.
ACTION ON WARNING OF SEVERE STORMS
1. Restrain loose material that could cause injury and damage during extreme winds.
2. Move chemicals stored in drums to a safe, flood free place inside the building.
3. Avoid using the telephone during a storm.
4. Listen to local radio for further information.
5. Await instructions from Chief Warden.
6. If driving during a storm after an evacuation from site, stay clear of trees, power lines or streams.
EVACUATION
GENERAL
The most likely reasons for a total or partial evacuation of staff are:
a)
b)
c)
d)
e)
Fire, explosion; or
Major spill of waste; or
Discovery of a bomb or similar device; or
Failure of an internal service or other internal emergency e.g. gas leak etc; or
External emergency.
Total evacuation is not the appropriate response for all of the emergencies likely to be encountered. Such
an action should only be undertaken in extreme emergencies.
STAGES OF EVACUATION
There are three stages of evacuation for the site:
Stage 1 - The affected area.
Stage 2 - Certain other areas.
Stage 3 - Total evacuation of the site.
Stage 1: Partial Evacuation
The most likely response to an emergency is the partial evacuation of an area in response to a fire.
The evacuation may be:



Short term, until the emergency has been rectified,
Medium term, overnight, or
Long-term if damage has been extensive, and reconstruction is required.
Stage 2: Certain other areas
In addition to the affected building, adjacent buildings may need to be evacuated.
Stage 3: Total site Evacuation
In the event of the whole site being untenable, even temporarily, total evacuation must be considered.
EMERGENCY ASSEMBLY AREA
The Emergency Assembly Area is located at the front of the site.
These Emergency Assembly Areas will change if:
1. During a bomb threat/suspect package if the danger area is located close to the Emergency Assembly
Area or at the discretion of the Chief Warden, or
2. During a severe storm if the current Emergency Assembly Area endangers the lives of personnel.
ACTION BY STAFF
Evacuation
1. When the signal to evacuate is given, collect personal belongings from the immediate area, make plant
and machinery safe and store valuables, if safe to do so.
2. The Chief Warden shall direct their staff to evacuate by one of the designated routes.
3. The Chief Warden shall supervise evacuation to the nearest safe exit route and then to the Emergency
Assembly Area and account for personnel with the Chief Warden’s Personnel Checklist.
4. Authority to sound the alarm may only be given by the Chief Warden or the Deputy Chief Warden.
Accounting for Personnel
The Chief Warden shall complete a role call using the employee role when evacuated to the Emergency
Assembly Area and be advised if any employees/contractors are on site who have not been accounted
for.
The Chief Warden shall hold a list of contractors/subcontractors/truck drivers working at the facility on any
particular day.
CHIEF WARDEN
The Chief Warden is responsible for authorising the immediate evacuation of employees/contractors to each
Emergency Assembly Area. The decision to evacuate can only be made by the Chief Warden.
The Chief Warden shall liaise with the Police, Ambulance and Fire Brigade officers present on the scene.
EXIT ROUTES AND EMERGENCY EQUIPMENT
A plan showing the Exit/Evacuation pathways and the location of emergency equipment shall be shown on a
site plan which is posted on the site.
EMPLOYEE ROLE
NAME
List all employees by name and position.
POSITION
CONTACT NO.
CHIEF WARDEN PERSONNEL CHECKLIST
TIME: ________________________ DATE: ________________________________
HEAD COUNT – EMPLOYEES & CONTRACTORS
Employees
(please tick each name)
Tick
Contractors / Visitors
Tick
(please tick each name)
MISSING PERSONS
List Names of missing persons:
If anybody is missing check:
A.
B.
C.
D.
What job were they doing and where:
When they were last seen and where:
Is it safe to enter the building?
1)
Check area where last seen
2)
Check area where job was
3)
Check all toilets, wash and locker rooms
Check if other employees have information about missing person.
If the person is not found and the evacuation crisis is over, then an investigation would be conducted to find
out where the person was and why they were not accounted for.
EVACUATION CHECKLIST
This is to be complete as a last check, to ensure that all documentation has been completed.
(Please circle)
YES NO N/A
have police / fire / ambulance been notified?
(Please circle the appropriate department)
YES NO
N/A
has the bomb threat checklist been completed by the person who took the call?
(if applicable)
YES NO
N/A
has the visitor book been checked and person/s been accounted for?
YES NO
N/A
has the contractor list supplied by the operations engineer been checked and person/s
been accounted for?
YES NO
N/A
has the Chief Warden – employee checklist been completed and all person/s
accounted for?
YES NO
N/A
If person/s were found missing, has the search warden been notified and the Chief
Warden checklist been completed?
YES NO
N/A
once the emergency is over pass this document and all relating documents to the
management systems co-ordinator.
CHECKLIST COMPLETED BY: ____________________________________
(Print and signature)
DATE: _________________
RAISING ALARM CHECKLIST
INFORMATION PROVIDED TO THE EMERGENCY SERVICE
Location of the Site
10 Industrial Road,
Unanderra
Type of Emergency
Details of casualties and Injuries
What assistance is required?
What are the hazards that may be encountered?
Your name and telephone number.
(tick)
Attachment 3: Incident Reporting Procedure
PROCEDURE NO: 2
NO. OF PAGES: 6
PREPARED BY:
SUBJECT:
DATE:
11/01/16
ISSUE NO.:
A
INCIDENT REPORTING
1. PURPOSE
The purpose of this procedure is to describe the method for reporting, recording and investigating environmental
and safety incidents.
2. SCOPE
This procedure applies to all personnel responsible for the reporting and investigation of environmental and
safety incidents.
3. OTHER RELEVANT DOCUMENTS

Work Health and Safety Act 2011

Protection of the Environment Operations Act 1997
4. PROCEDURE
The following procedures must be followed in the event of an environmental or safety incident.
RESPONSIBILITY
Managing Director / Chief Warden

Informing the relevant authorities of the incident.

Completing and submitting the relevant reports.

Maintaining records of incidents.

Ensuring that corrective/preventative actions are taken.
All staff

Reporting all incidents to the Managing Director.
Page 1 of 5
REQUIREMENTS
ENVIRONMENTAL INCIDENT PROCEDURE
WHAT IS AN INCIDENT
Environmental incidents include emissions and spillages (gas, liquid or solid) where ANY of the following
apply:
 There is a possibility of soil and groundwater contamination
 There is any off-site environmental impact such as discharge to stormwater, dust, noise, air emissions
 The involvement of authorities, media or the community is likely
 The incident must be reported to the authorities
 There is actual or potential losses of more than $10,000 including fines, clean up and prevention
($10,000 is defined as Material Harm to the Environment according to the POEO Act 1997)
 Any breach of the environmental operating conditions, including licences, permits and other
environmental regulation
 Any complaints about environmental issues by an external party
 Any fines and warning notices for permit or licence non-compliance or regulatory breaches
 Near misses with the potential to cause any of the above
INTERNAL REPORTING
The Managing Director must be informed of any Environmental Incident as defined above.
The Managing Director must complete the Incident Reporting Form.
The Managing Director must maintain all records of the incident provided to regulatory authorities.
EXTERNAL REPORTING
The Managing Director must inform the relevant authorities immediately of any of the above incidents
following the Notification of a Pollution Incident Procedure.
The Managing Director must inform surrounding neighbouring premises in accordance with the Notification
of a Pollution Incident Procedure.
Within 24 hours, the Managing Director must supply a report to NSW EPA and Local Council for any
incident with an actual or potential OFF-SITE impact on people or the biophysical environment, that is, if the
incident was found to pose a material risk of harm to the environment.
Within 7 days of the incident, the Managing Director must provide written details of the incident to the NSW
EPA and all other relevant regulatory authorities in accordance with conditions with the EPL.
Page 2 of 5
REQUIREMENTS
SAFETY INCIDENT PROCEDURE
WHAT IS AN INCIDENT
Safety incidents include an accident/incident which results in:
 A lost time injury, or
 An accident with the potential to cause serious injury/illness/death (and near miss accident)
 Any incident involving major damage/expenditure to property or equipment
 A medical treatment injury
 A first aid injury where practical preventative action can be taken to avoid the incident from occurring again
 Near misses of any of the above
INTERNAL REPORTING
The Managing Director must be informed of all Safety Incidents
The Managing Director or Safety Representative must complete an Incident Report Form whenever a
reportable incident/injury occurs.
All major incidents/injuries must be verbally reported to the Managing Director immediately.
A Safety Alert must be completed and submitted to the Safety Manager for all incidents that:
 Causes death or permanent disability to a person
 Causes a fire
 Causes significant property damage
 Is likely to give rise to adverse public comment
 Is likely to result in legal proceedings against Redlam
 Is reported to the Statutory Authorities
 Is a Lost-Time Injury or Medical Injury; or
 Is a significant ‘Near Miss’ or ‘First Aid Treatment Injury’ with the potential to cause any of the above
An Accident Investigation Report must be completed for every full investigation conducted. A copy of the
completed Report must be forwarded to the Environment, Health and Safety Officer within three days of the
incident occurring.
EXTERNAL REPORTING
Notification to WorkCover is required where an accident or incident results in death or a specified serious
injury. That is if an injured person requires:
 Medical Treatment within 48 hours of being exposed to a substance
 Immediate hospital/medical treatment for amputation, serious head injury, separation of skin from
underlying tissue such as de-gloving or scalping, electric shock, spinal injury, loss of bodily function,
serious laceration.
Notification is also required of dangerous occurrences (near misses) which seriously endanger the health and
safety of people in the immediate vicinity. Such dangerous occurrences include:

Collapse, overturning, failure or malfunction of, or damage to certain items of plant, collapse or failure
of an excavation or the shoring support of an excavation, collapse of a building or structure, implosion,
explosion or fire, escape, spillage, leakage of substance.
Page 3 of 5
SAFETY ALERT
Site: Redlam Waste Services
Nature/Extent of Injury:
Probable period of incapacity:
Date:
Injured Person:
N/A :______
Safety Incidents
Death:
Medical Treatment Injury:
Adverse Publicity:
Legal:
Property Damage:
Employee :______
Contractor:______ Visitor:_______
Permanent Disability:
Lost Time Injury:
Report to Authorities:
Fire:
Near Miss:
SUMMARY OF WORKPLACE INCIDENT
CONTRIBUTING FACTORS
CORRECTIVE ACTION
To be signed at each level
Director of Operations
Date
Operations Manager
Date
EH&S Officer
Date
Page 4 of 5
INCIDENT REPORTING FORM
URGENT MEMO TO:
DIVISION:
FAX:
CC:
FROM:
COMPANY:
DATE:
Employee
Injured Person
Redlam Waste Services
Contractor
Workplace
Lost Time Injury
Medical Treatment Injury
First Aid Treatment Injury
Near Miss
Fire
Pollution Incident
Property Damage
Visitor
10 Industrial Road, Unanderra
Name of Workplace
Address of Workplace
Incident Details
Date of Incident
How Did the Incident Happen
Name of Person in Charge
Name of Witness
Details of Injury / Damage / Incident
Extent of Injury or Damage
Probable Period of Incapacity or interruption to
production
Has this incident been reported to the
Statutory Authority?
If so, who and when?
Is there any likelihood of Adverse Publicity?
Has there been any involvement with the news media?
If yes, provide details.
Proposed Remedial Action
Managing Director
Date
Safety Representative
Date
Page 5 of 5
Attachment 4: Notification of a Pollution Incident Procedure at the Facility
PROCEDURE NO: 3
NO OF PAGES: 5
PREPARED BY:
SUBJECT:
DATE:
11/01/16
ISSUE NO.:
A
NOTIFICATION OF A POLLUTION INCIDENT AT THE FACILITY
1. PURPOSE
The purpose of this procedure is to give clear instructions regarding who to notify during a pollution incident
at the facility that is assessed to present a risk of material harm to the environment.
2. METHOD
First Point of Contact:
1. An event occurs which presents an immediate threat to human health or property.
Stop work and push local emergency stops (if safely accessible) to shut down operations and close any
valves, etc., as necessary. The alarm will then alert the Chief Warden.
2. If there is no immediate threat to human health or property, follow the relevant internal procedure.
Notification of Regulatory Authorities (Chief Warden or Deputy Chief Warden):
1. If the event is causing or threatening material harm to the environment, the Chief Warden or Deputy
Chief Warden shall contact the regulatory authorities in the following order:
NSW EPA – 131 555
Wollongong City Council – (02) 4227 7111
The Ministry of Health (Wollongong) – 02 4221 6700
(After hours: 02 4222 5000 - ask for Public Health Officer on call)
WorkCover Authority – 13 10 50
Fire and Rescue NSW – 000
Page 1 of 5
Note: “material risk of harm to the environment” needs to be notified if:
 It involves potential harm to the health or safety of human beings or ecosystems that is not trivial; or
 It results in loss of property damage exceeding $10,000;
 Loss includes costs incurred in taking all reasonable measures to prevent or mitigate harm to the
environment.
2. Notify any persons as requested by the NSW EPA.
3. What to Notify






your full name, address and telephone contact details
date, time and duration of the incident
the type of pollutant or a description of the incident
discharge or emission location of the incident
the extent or size of the area where the pollution is occurring
anything else that is relevant to the incident
Notifying Neighbouring Properties:
If the incident has a risk on human health or the environment external to the site, early warnings and regular
updates are to be provided to any premises likely to be affected. The ECO needs to assess the situation
and liaise with emergency services to determine:
1. Who to contact - the nearest sensitive receptors and neighbouring facilities have been identified in the
following table and Figure 4-1 of the plan.
Page 2 of 5
Surrounding Area Receptors
Receptor
Nature of Occupancy /
Sensitivity
Approximate
Distance
Contact Details
Address
Southern
Plumbing
Speacialists
Neighbouring Industrial
facility
20m W
42712220
6-8 Industrial Rd, Unanderra
NSW 2526
Star Track
Express
Neighbouring Industrial
facility
20m N
4222 1333
4 Industrial Rd Unanderra
NSW 2526
Sydney Water
Neighbouring Industrial
facility
90m E
Creations in glass
Neighbouring
commercial site
30m S
4272 4244
7/1 Industrial Rd Unanderra
NSW 2526
Nan Tien Temple
Sensitive receptor
160m S
4272 7560
1 industrial Rd Unanderra
NSW 2526
RSPCA
Unanderra
Sensitive receptor
400m E
4271 3410
54 industrial Rd Unanderra
NSW 2526
Residential area
Sensitive receptor
1000m SSW
Various
230 Nolan Street, Berkeley,
NSW 2506
Residential area
Sensitive receptor
1200m SE
Various
51 Jarvie Rd Cringila, NSW
2502
Residential area
Sensitive receptor
800m SW
Various
111 Berkeley Rd Berkeley
NSW 2506
Lathe Pl Unanderra NSW
2526
2. Decide on the method of communication that will be used, one or a combination of the following:
o Telephone calls;
o Incident notifications on the company website;
o Letterbox drops; or
o Door-knocking
3. Assign a responsible person to be a community contact who can provide updates on the situation and
other relevant information about the incident.
4. Determine what information is to be provided. An example includes:
 Date and time of the incident;
 Brief description of the incident including nature and extent;
 Information regarding the waste / material involved in the incident;
 What actions are being taken to mitigate the incident;
 Potential effects of the pollutant/s released during the incident and potential effected area;
 What they can do to protect themselves; and
 A contact number to enable receptors to call for updates on the situation.
5. Determine those who will be responsible for communicating with the neighbouring properties and
undertake the notification in consultation with Emergency Services.
6. Record the details of all of the above and file.
Page 3 of 5
3. WRITTEN REPORT
An incident report will be prepared and provided to all of the above regulatory authorities. Refer to the Site
Environment Protection Licence (EPL) for information required to be included in the report.
Develop and implement a follow up action plan in consultation with relevant regulatory authorities.
Page 4 of 5
FLOWCHART: NOTIFICATION OF A POLLUTION INCIDENT AT THE FACILITY
Pollution incident occurs
YES
Does the incident pose an
immediate threat to human health
or property?
0412 998121
Chief Warden to call relevant regulatory
authorities immediately in the following
order:


Follow relevant
internal
procedure.
Call Site Contact: Chief Warden
RICK JONES
Call 000



NO
YES
NSW EPA – 131 555
Wollongong City Council – 4227 7111
The Ministry of Health – 4221 6700
(After hours: 02 4222 5000 - ask for
Public Health Officer on call)
WorkCover Authority – 13 10 50
Fire and Rescue NSW – 000
Is incident causing or
threatening material harm?
NO
Notification to
authorities is not
required.
Notify all information known about incident.
Contact and notify any persons as
requested by the NSW EPA.
Does incident pose threat
to neighbouring properties?
YES
Chief or Area Wardens liaises with emergency
services and communicates details of the incident
to neighbouring properties that may be affected
NO
Provide written notification to all of the above
regulatory authorities within 7 days of the
incident (information to be included is
provided in the EPL).
Develop and implement a follow up action plan in
consultation with relevant regulatory authorities.
Page 5 of 5
Attachment 5: Notification of a Pollution Incident during Transport of Waste
PROCEDURE NO: 4
NO OF PAGES: 10
PREPARED BY:
SUBJECT:
DATE:
ISSUE NO.:
11/01/16
A
NOTIFICATION OF A POLLUTION INCIDENT DURING TRANSPORT OF WASTE
1. PURPOSE
The purpose of this procedure is to give clear instructions regarding who to notify during a pollution incident
that occurs during the transport of waste and is assessed as presenting a material risk of harm to the
environment.
2. METHOD
A flowchart is provided on the following this procedure.
First Point of Contact (Driver):
3. An event occurs during the transport of waste which you believe presents an immediate threat to human
health or property.


Call 000;
Call the site contact/s

Provide the following details:
►
Location of incident – Name of road / suburb;
►
Time incident occurred;
►
Vehicle Registration details;
►
Type of waste being transported; and
►
Brief description of incident including whether any other vehicles were involved, extent of
spill.
Rick Jones
Kym Doyle
Elton Johns
0412 998 121
0410 471 739
0422 587 271
Note: “material risk of harm to the environment” needs to be notified if:

It involves potential harm to the health or safety of human-beings or ecosystems that is not
trivial; or

It results in loss of property damage exceeding $10,000;

Loss includes costs incurred in taking all reasonable measures to prevent or mitigate harm to
the environment.
4. If there is no immediate threat to human health or property, follow the relevant internal emergency
procedure.
Page 1 of 11
Chief Warden or Deputy Chief Warden:
4. Upon receipt of call from driver, note down the information provided by the driver including the date.
5. If the event is causing or threatening material harm to the environment, the Chief Warden or Deputy
Chief Warden shall contact the regulatory authorities in the following order:
NSW EPA – 131 555
Local Council
The Ministry of Health
WorkCover Authority – 13 10 50
Fire and Rescue NSW – 000
Page 2 of 11
State Map:
Page 3 of 11
Illawarra
Region: ILLAWARRA
Council
Contact
The Council of the Municipality of Kiama
Shoalhaven City Council
Shellharbour City Council
Wingecarribee Shire Council
Wollongong City Council
02 4232 0444
02 4429 3111
02 4221 6111
02 4868 0888
02 4227 7111
Page 4 of 11
Sydney Surrounds
Region: SYDNEY SURROUNDS
Council
Contact
Blue Mountains City Council
02 4780 5000
Gosford City Council
02 4325 8222
Hawkesbury City Council
02 4560 4444
Wollondilly Shire Council
02 4677 1100
Wyong Shire Council
02 4350 5555
Page 5 of 11
Outer Sydney
Region: OUTER SYDNEY
Council
Contact
Auburn City Council
02 9735 1222
Bankstown City Council
02 9707 9999
Blacktown City Council
02 9839 6000
Camden Council
02 4654 7777
Campbelltown City Council
02 4645 4000
Fairfield City Council
02 9725 0222
Holroyd City Council
02 9840 9840
Ku-ring-gai Council
02 9424 0888
Liverpool City Council
02 9821 9222
Parramatta City Council
02 9806 5050
Penrith City Council
02 4732 7777
Pittwater Council
02 9970 1111
Ryde City Council
02 9952 8222
Sutherland Shire Council
02 9710 0333
The Council of the Shire of Hornsby
02 9847 6666
The Hills Shire Council
02 9843 0555
Warringah Council
02 9942 2111
Page 6 of 11
Inner Sydney
Region: INNER SYDNEY
Council
Contact
Ashfield Council
02 9716 1800
Burwood Council
02 9911 9911
Canterbury City Council
02 9789 9300
City of Canada Bay Council
02 9911 6555
Council of the City of Sydney
02 9265 9333
Hurstville City Council
02 9330 6222
Kogarah City Council
02 9330 9400
Lane Cove Municipal Council
02 9911 3555
Leichhardt Municipal Council
02 9367 9222
Manly Council
02 9976 1500
Marrickville Council
02 9335 2222
Mosman Municipal Council
02 9978 4000
North Sydney Council
02 9936 8100
Randwick City Council
02 9399 0999
Rockdale City Council
02 9562 1666
Strathfield Municipal Council
02 9748 9999
The Council of the City of Botany Bay
02 9366 3666
The Council of the Municipality of Hunters Hill
02 9879 9400
Ashfield Council
02 9716 1800
Burwood Council
02 9911 9911
Canterbury City Council
02 9789 9300
Page 7 of 11
To determine the relevant Public Area Health Unit:
Ministry of Heath - Public Health Units (PHU)
Public Health Unit
Hornsby Office
(North Sydney)
Randwick Office
(Inner Sydney)
Wollongong Office
(Illawarra)
Contact
After Hours Contact
02 9477 9400
Ph: 02 9477 9123
(Hornsby Hospital)
- ask for Public Health Officer on call
02 9382 8333
Ph: 02 9382 2222
(Prince of Wales Hospital)
- ask for Public Health Nurse on call
02 4221 6700
Ph: 02 4222 5000
(Wollongong Hospital)
- ask for Public Health Officer on call
02 9515 9420
Ph: 02 9515 6111
(Royal Prince Alfred Hospital)
- ask Public Health Officer on call
02 4734 2022
Ph: 02 9845 5555
(Westmead Hospital)
- ask for Public Health Officer on call
02 9840 3603
Ph: 02 9845 5555
(Westmead Hospital)
- ask for Public Health Officer on call
Eastern (Sydney)
Zone(Camperdown Office)
For Liverpool Area, please dial
the Camperdown office.
Penrith Office
(Western Sydney)
Parramatta Office
(Outer Sydney)
Source: www.health.nsw.gov.au/publichealth/infectious/phus.asp
6. Notify any persons as requested by the NSW EPA.
7. What to Notify






your full name, address and telephone contact details;
date, time and duration of the incident;
the type of pollutant or a description of the incident;
discharge or emission location of the incident;
the extent or size of the area where the pollution is occurring; and
anything else that is relevant to the incident.
Page 8 of 11
Notifying Neighbouring Properties:
The Chief Warden in consultation with the Site’s ECO and Emergency Services shall be responsible for
notifying neighbouring properties that are potentially affected by the incident. This group needs to assess
the situation and undertake the following course of action as soon as practicable:
1. Verify the exact location the incident occurred;
2. Determine the location of any neighbouring premises likely to be affected. Online maps and aerial
photographs such as google earth can be used to locate the nearest receptors. It should be noted
whether these receptors are residential, industrial, rural etc. and need to include sensitive receptors
such as schools, child care centres and public recreation areas;
3. Decide on how these premises will be contacted –the nature and extent of the incident and the number
of receptors that need to be informed needs to be considered. For industrial or commercial premises,
contact details should be easily obtained. Door knocking or letter box drops may be used for residential
premises. Announcements in the media (local radio or television station) is another method of
communication.
4. Assign a responsible person to be a community contact who can provide updates on the situation and
other relevant information about the incident.
5. Determine what information is to be provided. An example includes:







Date and time of the incident;
Brief description of the incident including nature and extent of the spill;
Information regarding the waste being transported / spilled;
What is being done about the incident;
Potential effects of the pollutant/s released during the incident and potential effected area;
What they can do to protect themselves; and
A contact number to enable receptors to call for updates on the situation.
6. Determine those who will be responsible for communicating with the neighbouring properties and
undertake the notification in consultation with Emergency Services.
7. Record the details of all of the above and file.
Page 9 of 11
3. WRITTEN REPORT
A written incident report will be prepared and provided to all of the above regulatory authorities within 7 days of
the incident. Refer to the Site Environment Protection Licence (EPL) for information required to be included in
the report.
Develop and implement a follow up action plan in consultation with relevant regulatory authorities.
Page 10 of 11
FLOWCHART: NOTIFICATION OF A POLLUTION INCIDENT
Pollution incident occurs
YES
Does the incident pose an
immediate threat to human health
or property?
Follow relevant
internal
procedure.
Call Site Contact: Chief Warden
RICK JONES
Call 000
0412 998121
Chief Warden to determine location of
incident and relevant local council /
ministry of health using procedure above.
Call relevant regulatory authorities
immediately in the following order:





NO
YES
NSW EPA – 131 555
Local Council
The Ministry of Health
WorkCover Authority – 13 10 50
Fire and Rescue NSW – 000
Is incident causing or
threatening material harm?
NO
Notification to
authorities is not
required.
Notify all information known about incident.
Contact and notify any persons as
requested by the NSW EPA.
Does incident pose threat
to neighbouring properties?
YES
Chief or Area Wardens liaises with emergency
services and communicates details of the incident
to neighbouring properties that may be affected
NO
Provide written notification to all of the above
regulatory authorities within 7 days of the
incident (information to be included is
provided in the EPL).
Develop and implement a follow up action plan in
consultation with relevant regulatory authorities.
Page 11 of 11
Attachment 6: Emergency Drill Procedure and Log
PROCEDURE NO: 5
NO OF PAGES: 4
PREPARED BY:
SUBJECT:
DATE:
ISSUE NO.:
11/01/16
A
EMERGENCY AND POLLUTION RESPONSE DRILLS
1. PURPOSE
The purpose of this procedure is to give clear instructions regarding how to undertake emergency and
pollution response drills
2. METHOD
A drill should include/assess the following:
1. Regular checks to ensure alarms - such as smoke alarms - are working.
2. Identifying where employees/contractors should gather after evacuation.
3. Regular checks to ensure escape routes are clear of obstruction.
4. Appointing a safety warden to take a role call or register to ensure all employees/contractors are safe.
5. Ensuring safety equipment is in a sensible and easily accessible location, must be in working order.
6. Making sure you have the correct containment equipment and clearly labelled for chemical spills.
Drill coordinator:
Rick Jones
Safety Wardens:
Kym Doyle, Elton Johns
Scenario (Examples):
Fire in the Compaction Bin
Spillage in delivery area
Spillage in building
Page 1 of 4
3. PROCEDURE
1. (Drill Coordinator) Sound warning alarm (air horn)
2. (Safety Wardens/Drill Coordinator) Assess situation, judgement call on whether evacuation is
necessary as well as whether or not to contact emergency services
3. (Safety Wardens/Drill Coordinator) Sound evacuation alarm
4. (Safety Wardens) Instruct all employees/contractors to evacuate via emergency exits and assemble
at the assembly point (See Site Map)
5. (Safety Wardens) Final sweep and isolate premises only if safe to do so
6. (Safety Wardens) Role call at assembly point to make sure all employees/contractors are
accounted for (See Role in Emergency Response Procedures – Attachment 2)
7. (Safety Wardens/Drill Coordinator) Judgement call on whether or not it is safe to recommence
normal site operations
8. (Safety Wardens/Drill Coordinator) facilitate a “Toolbox Meeting” to discuss the positive and
negative aspects of the drill as well as possible improvements
9. (Safety Wardens/Drill Coordinator) Record all drill information in the “Drill Log”
4. DOCUMENTATION
It is important to document everything regarding your safety drills as it will aid WHS program training, help
identify areas that might need further practice and to help identify maintenance issues, particularly with
safety equipment. (See drill log & drill debrief overleaf).
Page 2 of 4
Redlam Waste Services Drill Debrief
Questions
Notes
Discuss what went well during the drill and why?
Discuss what could have been done better and
why?
Look at records of previous drills to see if you’re
doing things better, are there any repeat mistakes?
Discuss?
Page 3 of 4
Questions
Notes
Employee Comments or Concerns?
(Make sure everyone gets chance to speak and that their
opinion is valued and respected)
No.
Amendment
Procedure of Amendment
Amendment
completion date
Amended by
Signature
1
2
3
4
“Make sure everyone understands that it’s better to make a mistake in a drill than in a real emergency”
“Make sure the records are kept and made while things are still fresh in your mind”
Page 4 of 4
Attachment 7: Excerpt from HB76: 2010 Dangerous Goods – Initial Emergency Response Guide