Student Publications Student Scholarship Fall 2014 The Perfect Pitch: Car Commercials in the Environment Alyssa P. Beyer '15, Gettysburg College Sara Moyer ’15, Gettysburg College Follow this and additional works at: http://cupola.gettysburg.edu/student_scholarship Part of the Environmental Education Commons, Environmental Indicators and Impact Assessment Commons, and the Oil, Gas, and Energy Commons Share feedback about the accessibility of this item. Beyer, Alyssa P. and Moyer, Sara, "The Perfect Pitch: Car Commercials in the Environment" (2014). Student Publications. 275. http://cupola.gettysburg.edu/student_scholarship/275 This is the author's version of the work. This publication appears in Gettysburg College's institutional repository by permission of the copyright owner for personal use, not for redistribution. Cupola permanent link: http://cupola.gettysburg.edu/student_scholarship/ 275 This open access student research paper is brought to you by The Cupola: Scholarship at Gettysburg College. It has been accepted for inclusion by an authorized administrator of The Cupola. For more information, please contact [email protected]. The Perfect Pitch: Car Commercials in the Environment Abstract Car commercials, like many advertisements, tempt its viewers with comfort, capability, or safety features, as well as being well‐engineered, affordable, attractive, large or compact sized, or fuel efficient. This study examines the pitches in YouTube car commercial video clips from the 1960s until 2014. We coded a total of 263 total car commercials based on pitch, setting, narrator, decade, and country of origin. The analysis revealed that most car commercials were presented in rural settings and capability was pitched most frequently overall. Fuel efficiency was ranked third overall; however, within urban settings, fuel efficiency had the highest frequency. During the 1990s, there was no presence of commercials alluding to fuel efficiency and instead safety was pitched more frequently compared to other decades. We discuss the other pitches that were found to be significantly different between the settings, narrators, decades, and countries of origin. Over time, pitches in car commercials have changed, perhaps because advertising is influenced by consumer demands, interests, and concerns. Keywords cars, commercials, pitch, environment Disciplines Environmental Education | Environmental Indicators and Impact Assessment | Environmental Sciences | Oil, Gas, and Energy Comments Environmental Studies Thesis This student research paper is available at The Cupola: Scholarship at Gettysburg College: http://cupola.gettysburg.edu/ student_scholarship/275 ThePerfectPitch:CarCommercialsandtheEnvironment AlyssaBeyer SaraMoyer ES400SeniorSeminar:TheImpactoftheAutomobileonCultureandEnvironment EnvironmentalStudies GettysburgCollege December20,2014 BeyerandMoyer2 Abstract Carcommercials,likemanyadvertisements,temptitsviewerswithcomfort, capability,orsafetyfeatures,aswellasbeingwell‐engineered,affordable,attractive,largeor compactsized,orfuelefficient.ThisstudyexaminesthepitchesinYouTubecarcommercial videoclipsfromthe1960suntil2014.Wecodedatotalof263totalcarcommercialsbased onpitch,setting,narrator,decade,andcountryoforigin.Theanalysisrevealedthatmostcar commercialswerepresentedinruralsettingsandcapabilitywaspitchedmostfrequently overall.Fuelefficiencywasrankedthirdoverall;however,withinurbansettings,fuel efficiencyhadthehighestfrequency.Duringthe1990s,therewasnopresenceof commercialsalludingtofuelefficiencyandinsteadsafetywaspitchedmorefrequently comparedtootherdecades.Wediscusstheotherpitchesthatwerefoundtobesignificantly differentbetweenthesettings,narrators,decades,andcountriesoforigin.Overtime,pitches incarcommercialshavechanged,perhapsbecauseadvertisingisinfluencedbyconsumer demands,interests,andconcerns. Introduction Theautomobilesectorisalarge,successfulindustry,partlyduetoitseffective advertisingstrategytomarketitsproducts(Greuneretal.2000).Alladvertisements, significantlyautomobileones,containandsendamessage;amessageinwhichsometimesis clearandaccurate,whileothertimestheviewermustidentifythemessagethemselvesoften beingmislead(Burnsetal.2005).Forinstance,commercialsforautomobilesoftenpromote propagandathatexaggeratesandassociatesunrelatedaspectsandcharacteristicstothe vehicles,inwhichismuchdifferentthanthepitch(Burnsetal.2005).Othertimes, automakerschoosetoavoidmentioningfeaturescompletely,insteadfocusingonfeatures BeyerandMoyer3 thataremoreimportanttomaketheautomobileattractivepotentiallycausingtheviewerto purchasethevehicle(Burnsetal.2005).Ultimately,advertisingreflectswhattheadvertiser believestheconsumerwantsandwhatitiscapableofproviding(Fergusonetal.2003). Mostofthetime,weashumanbeings,areattractedtoandacceptthefallaciesand falseandmisleadingnotionsofthecarcompanies’commercials(Burnsetal.2005).Through theuseofamultitudeoftacticsofcraftinessandskillfulwork,carcompaniesusetheir commercialstoappealtoouremotions,takingadvantageofinstinctivehabitssuchas desiringaperfectimageandplayingoffofcustomers’desires(Burnsetal.2005).InAmerica, specificallyCorporateAmerica,imageiseverything,determiningsuccessorfailureof corporations;hence,favorableimagestothepublic,consumer,employees,andtheinvestor throughadvertisingarekey(Burns1999).Inthepresentwithaprofit‐drivencorporate culture,automotivecorporationshavebeenresponsibleforlarge‐scaleimageshaping (Burns1999).Thisconstructionoftheautomaker’simageisspecificallysignificantduetoits effectonthedecisionmakingofconsumersregardingautomobiles,sinceincorrectimages arelikelytoleadtoincorrectdecisionsbyconsumers(Burns1999). Likemanyadvertisements,carcommercialstemptuswithfeatures,suchashighgas mileage,savingmoney,comfortfeatures,roadhandling,orwithusingcarstomakeaperson seemwealthy,economic,beautiful,etc.whichareappealingtohumans.Safetyisoften emphasizedbyhighlightingfeaturesthatthevehicleincludes,whileotherautomakersmay insteadfocusonperformancebyhighlightingthevehicle’saccelerationandspeed(Burnset al.2005).Thisstrategyismostapparentintheautomobileindustrywheremanufacturers competeextensivelyinthemarketplace,andthereforeneedtodistinguishtheirvehicles fromothers(Burnsetal.2005). BeyerandMoyer4 Therehavebeenfewstudiesperformedonadvertising,specificallypertainingto vehicles,andthusmanyquestionsremainunanswered.Whilepreviousresearchstudiedthe trendsofadvertisingontheInternetinAmericathroughouttime(Chung2006),ourstudy furtherfocusedontheevolutionofadvertisingspecificallylookingintocarcommercials. Today,forinstance,theautomobileadvertisinghorizonisverydifferent.Whenaskedabout thethreemostimportantfactorsthatledconsumerstopurchaseaparticularvehicle, appearance,vehiclecost,manufacturerreputation,andperformance/handlingwereplaced aheadofsafetyinonestudy(Fergusonetal.2003).Therehasbeenanupwardtrendofusing luxuryandpleasureappealsinadvertisementsandadownwardtrendofemploying practicalityandfunctionalityappealsintheUnitedStates(Chung2006).Eventsamongst otherfactorscouldhavecausedthesechangesinappealsandwantsofU.S.consumers (Greuneretal.2000).Inthisstudy,weaimtohighlightavarietyoftheseinstancesin relativelyrecentAmericancarculturethatmayhaveaffectedthewaysinwhichautomobile manufacturerspitchedtheircommercials. Onewaythatadvertisersselltheirmessagesandproductsisbyattachingmeaningto thequalitiesandfeaturesofthenon‐humannaturalworldandourrelationshipstothem (MeisterandJapp2002).MeisterandJappconcludethat:“Nature‐as‐backdropads, therefore,provideanimportantrecordofthepositionofthenaturalworldinourcultural environment”(2002).CommercialsthusoftenalludetoaspecificcarbeingonewithEarth, incompleteharmonywithitssurroundingsetting.Ultimately,“natureactsasarhetorically usefulbackdroporstage”inautomobileadsandcontinuetobeafeatureeventoday(Meister andJapp2002).Thesebasicallyruralsettingsarenottheonlyplacesthatcarsarefeatured inadvertisements;suburbanandurbansettingsalsoareevidentinads.Often,carsare BeyerandMoyer5 placedwithinthesesettings,butthepitchthatispresentedbythenarratorismuchdifferent thanwhatisdisplayed,providingmisleadingnotionstotheviewersandconsumers. Inthisstudy,weusedasampleofcommercialsfromYouTubetoanswerthefollowing questions:Dopitchesinautomobilecommercialsreflectthecountryoforigin,setting,and narrator?Havepitcheschangedovertime? Methods Toanswertheresearchquestions,wesampledandcodedcarcommercialsfrom YouTube,apopularvideo‐sharingwebsite,fromthe1960suntil2014.Accordingto Alexa.com,YouTubeisthefourthmostvisitedsitebypeopleintheUnitedStates (youtube.com.:Howpopularisyoutube.com2014).FoundedinFebruary2005,YouTube nowhasmorethan1billionuniqueusersthatvisiteachmonth,andmorethansixbillion hoursofvideoareviewedpermonth(YouTube2014).ConsideringYouTube’srapidgrowth andpopularityasarelativelynewermultimediachannel,thisstudyisinterestingand importanttoinvestigatequestionsandtrendsrelatingtocaradvertisementcommercials. YooandKim’s2012YouTubecontentanalysisandChung’s2006analysiswereused astoolstoaidinthedevelopmentofourstudy.TheYouTubewebsitewassearchedwiththe carmake(Ford,Toyota,Nissan,Mazda,Mercedes,Volkswagen,BMW,Honda,Renault, Peugeot,Chrysler,andVolvo)followedbythekeywords“carcommercials”andthen proceedingtheyears.AnalysesoccurredfromOctober25toNovember18,2014.The selectedyearswereeveryotherwithinthespecificdecade(forexample,forthe1960s decade‐1960,1962,1964,1966,and1968).Onevideoperyearforeachcarmakewas analyzed.Weincorporatedthe1960s,1970s,1980s,1990s,and2000sdecadesandalsothe 2010swiththeyears,2010,2012,and2014.Twenty‐eightvideospercarmakewere BeyerandMoyer6 analyzedforatotalof263videosonYouTube.Foreachcarmakeandspecificyear,we selectedthefirstrelevantvideointhelist;thevideosweresolelyfromandcreatedinthe UnitedStatesandclipswithlanguagesotherthanEnglishwereexcluded.Accesstotelevision advertisingintheearlyyearsismorescarceandcouldnotbelocated(n=73).Videosthat couldnotbelocatedwerenotedinthedataandexcludedintheanalyses.Thebasic informationaboutthevideoincludingthetitleofthevideoandthewebpagelinkwere recordedintheExcelspreadsheetinstrument. Theunitofanalysisforeachvideo’scontentwastheentirecommercial,includingthe video’svisual,audio,andtextpresentation.Eachvideowasexaminedbytwostudentswhom weretrainedwithcoding;thetwoexaminerspracticedwiththefirsttenvideosandany disagreementswiththetestedvideoswereresolvedafterfurtherdiscussionstoeliminate furthererrorinthestudy.Sincethestudymainlyfocusesonthepitchandthesettingofthe carinautomobilecommercials,weanalyzedandrecordedfeaturesinallofthecommercials. Aspectsofthecarsthemselves,suchascarmakeandmodel,typeofcar(coupe,sedan,truck, SUV,minivan,stationwagon,convertible,hatchback,sportscar,electric,andhybridcars), andcountryoforiginwererecordedintheExcelspreadsheetinstrument.Additionally,the settingwasanalyzedforeachcommercialandwascategorizedbyathree‐tiersystemas eitherrural,suburban,orurbanalongwithamorespecificsetting(thelistisincludedinthe Appendix)andasecondarysettingwithitsmorespecificsetting.Furthermore,themain pitchandspecificpitchofthecommercialwaschosenfromthecategories:affordability, attractivestyling,capability(performance/power/speed/acceleration/technology),comfort (luxury/prestige),compactsize,fuelefficiency,largesize,safety,well‐engineered (quality/reliability/durability),andsafety.Asecondarypitchanditsmorespecificpitchand BeyerandMoyer7 otherkeyaspectsofthepitchwererecordedaswell.Additionally,thenarrator’sgender and/oraspects(male,female,kids,singer)andagewererecorded(young,old).Morethan onefeaturewithineachcategorywaspermitted. MSExcelwasusedtocreatefigures.Piechartsdisplayingthepercentageofvideos displayingpitches,settings,andnarratorswereproduced.Stackedbargraphswerecreated comparingthepitcheswiththesettings,decades,genderofnarrators,andcountriesof origins.Inallcases,themainandsecondarypitchesweresummedtogetherforanalysis purposes.Percentageswereusedintheanalyses.SPSSwasusedtoanalyzethedatausing thePearsonChi‐Squaretest;thealphais0.05.Ifthe“Asymp.Sig.(2‐sided)”fortheChi‐ Squarestatisticislessthan0.05,thereisarelationshipbetweenthevariablesbasedonthe levelofconfidence;thenullhypothesisisrejected,andthealternatewasaccepted(thereisa significantdifference).Ifp>0.05thenthenullhypothesiswasaccepted(thereisno significantdifference). Results Commercialcharacteristics Outofallthecommercials,capabilitywaspitchedthemostat29%.Comfortwas pitchedin18%followedbyfuelefficiencyin14%andattractivestylingin11%(Figure1).A largemajorityofthenarratorsinthecommercialsweremales(77%),whileonly5%were females(Figure2).Aruralmainsettingwaspresentin40%ofthetotalcommercials,26% hadanurbansetting,and21%,asuburbansetting(Figure3). Comparisontopitch Inthe1970s,1980s,1990s,2000s,and2010s,capabilitywaspitchedhighestand greaterthan25%ofcommercialsintherespectivedecades.Comfort,however,waspitched BeyerandMoyer8 highest(25%)incommercialsduringthe1960sandcapabilitywaspitchedsecondmost. Comfortwaspitchedsecondmostinthe1970s,1980s,1990s,and2010s.Inthe2000s, attractivestylingwaspitchedsecondmost.Inthe1960s,safetywasnotevidentinanyofthe commercials.Inthe1970s,compactsizeaswellasfuelefficiencywerepitchedmoreoften comparedtotheotherdecades,whilesafetywasminimallypitched.Inthe1990s,fuel efficiencywasnotpitched,whilesafetywaspitchedmoreoftenthanintheotherdecades.As well,inthe2010s,fuelefficiencywaspitchedmoreoftencomparedtotheotherdecades (Figure4).P=0.0001betweendecadeandpitch(Table2). AlthoughcarsoriginatingfromSwedenpitchedcapabilitythehighestat30%,safety waspitchedmorefrequentlythanintheothercountries.Germanoriginatedcarsfeatured thehighestpitchrelatingtocapability(42%),butpromotedsafetyprominentlycomparedto theothercountries.CarsthatoriginatedinFrancepitchedcapabilityhighestat46%and safetywasnotpitched.Japaneseoriginatedcarsincommercialspitchedcapabilitythe highestat31%andfuelefficiencywaspitchedmorefrequentlythanintheothercountries. UnitedStatesautomakers’commercialsfeaturedcomfortmostat37%(Figure5).P=0.000 betweencountryoforiginandpitch(Table3). Capabilitywashighestpitchedincommercialswithruralsettings(38%)and suburbansettings(21%).Commercialswithanurbansettinghadthehighestpitchwithfuel efficiencyat31%.Commercialswithaninsidesettinghadthehighestpitchwithcomfortat 35%(Figure6).P=0.004betweensettingandpitch(Table4). Femaleandmalenarrators’pitchesdisplayedrelativelythesametrend.Females pitchedcomfortandcapabilitythehighest(bothat24%)inthecommercials,whilemales BeyerandMoyer9 pitchedcapability(28%)highestfollowedbycomfort(22%)(Figure7).P=0.045between genderofnarratorandpitch(Table5). Discussion Overalltrendsinpitchesandnarrators Sincecorporateimageshaveprofoundandinfluentialeffectstotheconsumers, automakersoftenprovidevaguetermstopromotetheirproductsanddirectthepublic’s focusawayfromthenegativetothepositiveaspects(Burns1999).Commercialadvertising requiresidentifyingtheneeds,wants,andvaluesofconsumerstoconvincethemthatthe producthaswhattheydesireandthuspitchesinadvertisementsarethebestwaythatthisis achieved.Wefoundthatcapabilitywaspitchedmostinallofthecommercials.Invehicle advertisingpitches,themesrelatingtoperformanceattributes,whichweregroupedunder capabilityinthisstudy,havebeencommon(Donovanetal.2011).Forinstance,inFerguson etal.’s2003study,thethemeofperformancewasidentifiedin50%ofall1998TVaired advertisementsandasthedominantthemein17%oftheseads(Donovanetal.2011). Conversely,safetywaspitchedinonly4%ofthetotalcommercialsinourstudy. Burnsassertsthateventhoughnumerousstudiesranksafetyashighamongstconsumer concerns,safetymaynotrankasevenhigherinimportancesinceconsumersmaytakesafety forgranted(1999).ForinstanceaparticipantinaNHTSAgroup,stated:“Safetyisnotgoing tobemyprimeconcernbecauseIknowthatbyfederallawtherearecertainfeatureswhich mustbeonallvehicles.Itrustthosefeatures”(Humphrey1996).Insteadofsafetybeinga concernbyconsumers,manyoftenplacetheirtrustinthefederalregulationsand corporations(Burns1999).Thisislikelythecaseforcommercialsinourstudyaswell,in BeyerandMoyer10 whichaudienceshavebecomemoreawareofthevehiclesafetyfeaturesandalreadyhavea certaintrustespeciallyinthemorerecentyears. Ourstudydisplayedaconsiderableamountofmalenarrators;infact,77%ofthe narratorsinthecommercialsweremales,whileonly5%werefemales.InAllanand Coltrane’sstudy,anevengreaterpercentage,93%ofthecommercials,hadmalenarrators while7%werefemaleinthe1950sandearly1960scommercials,whileinthe1980s,91% weremaleand6%werefemalenarrators(1996). Havepitcheschangedovertime? Carcommercialsdisplayedasignificantdifferencebetweendecades(1960sto2010s) andpitches.Thus,theremustbefactorsand/oreventsthathavecausedpitchestovary betweendecades. Ourstudyconcludesthatcomfortwaspitchedhighestfollowedcloselybycapability, whilesafetywasnotpitchedinanyofthe1960scommercials.Carsinthisdecadewere powerful(capability)andrepresentedfreedom,independence,love,popularity,andthe ultimatestatussymbolforpeople,teensespecially(Imam2014).Songs,furthermore, romanticizedtheAmericancarandmoviesoftenemphasizedthepowerandspeedofcars (bothfeaturesofcapabilityinourstudy)duringthistime.By1964,almost20%ofAmerican familieshadsecondcars,whichwerebecomingnecessitiesespeciallytothoseinthesuburbs (Ingrassia2011).Manyfamilieslivedinthesuburbsandcarswereawaytoescapethislife thatwasreferredbymanyasdreary(Imam2014).Hence,comfortfortheselongrideswas important.SafetymayhavenotbeenpitchedduetotheMotorVehicleSafetyActof1966, whichwaspassedbyCongressandrequiredcarcompaniestopubliclydiscloseanyrecallsof vehicles(Ingrassia2011).Carsmadebeforethelate60sdidnotcomewithsafetybeltsas BeyerandMoyer11 well. Duringthe1970s,wefoundthatcompactsizeaswellasfuelefficiencywerepitched moreoftencomparedtotheotherdecades.Thisdecadeisrecognizedastheadventof ecologicalconcerns,aconsequenceofallsortsofenvironmentalcatastrophes,the environmentalmovementandenvironmentalismintheU.S.andalongwithit,arosethe creationofmanypreservationsocietiesandenvironmentalprotectionregulationsthat requiredcompliancebyautomakers(Brown2001).Forinstance,automakersneededto followthe1970CleanAirAct,whichorderedDetroittodecreaseemissionsby90%overthe nextsixyears,leadingtodevelopmentsofunleadedgasolineandthecatalyticconverter(A HistoryofReducingTailpipeEmissions2011).Inaddition,automakerswererequiredto reacha“fleet‐wideaverage”of27.5milesagallonby1985duetothe1975Corporate AverageFuelEconomy(CAFE)law(Ingrassia2011).ThesereasonscausedAmericansto demandsmaller,moreefficient,andhigh‐mileagevehicles(Ingrassia2011).Fuelefficiency waspitchedoftenduringthe1980sinourstudyaswell,possiblyduetotheeffectsofthese regulationsandimplementations. Furthermore,inthe1970s,additionaleventsoccurredwhichcouldhavecontributed tothecompactsizeandfuelefficiencypitchespresentinthecommercials.Duringthis decade,automakerswereforcedtoadapttothegascrisisof1973,inwhichtheoil‐rich countriesoftheMiddleEastdeclaredanembargoagainstIsraelanditsallies,includingthe UnitedStates,causingashocktoAmericanmotorists(Ingrassia2011).Asaresult,American motoristswereforcedtowaitinlonglinesandcouldonlypurchaseacertainamountof gasolinewithhighcosts(Ingrassia2011).Aswell,in1974,Congressimplementeda nationwide55‐mphspeedlimittoconservegasoline,causingAmericanstofurtherdemand BeyerandMoyer12 smaller,morefuelefficient,andreliableforeignimports(Ingrassia2011). Additionally,wefoundthatsafetywasminimallypitchedduringthe1970s.Consumer advocacygroupsandRalphNader’sconsumermovementinthe1970scontinuedthe campaignforsaferautomobilesinAmerica,whichresultedintheintroductionofshoulder‐ harnessseatbeltsandlapbelts,paddeddashboards,andimprovedbrakingsystems,butdid notbecomeimplementeduntillater(Ingrassia2011).Likewise,vehiclecrashtestscores didn’tbeginuntil1979andthegreatestimprovementsdidnotcomeaboutuntiltheearly 1980modelyears(Humphrey1996). Wefoundthatfuelefficiencywaspitchedfourthhighestinthe1980scommercials. The1979oilembargoonIranianoilplacedbytheU.S.inresponsetoIran’shostage‐takingof AmericanembassypersonnelinIrancreatedlonglinesandhighpricesatthegaspump (Greuneretal.2000).Asaresultofthisoilcrisisamongmanyotherevents,U.S.consumers begantovaluefuelefficiencyaswellascost(affordability)oversizeandstyle(Greuneretal. 2000).Thiswasdisplayedinourstudy.Duetothis,Americansbegantodiscoverthat Hondas,Nissans,andToyotas,allJapaneseimports,werefuelefficientandalsomechanically sound(Ingrassia2011). Duringthe1990sdecade,ourstudyfoundthatcapabilitywaspitchedthehighest, followedbycomfort,andaffordability.The1990swasatimeofmanyevents.TheBigThree recoveredastheJapanesewentdownhill,causedbythedevaluationoftheyen,thusdriving thepriceofJapanesecarsupward,whileAmericancarsbecameaffordable(Ingrassia2011). HondaandToyotaclosedfactoriesandlaidoffworkers,whereasDetroitproducedsomeof thebestcarsinitshistory;Americanautomobilesofthe90sruledthedecade(Ingrassia 2011).Fergusonetal.’sstudyfoundduring1998andthroughoutthepreviousdecadeanda BeyerandMoyer13 half,performance(capability)andsalesincentives(affordability)werethepredominant themesincarandpassengervanadvertisingontelevision(2003),similartoourstudy. Whentheenvironmentalmovementandenvironmentalismbecameamainstream goalintheUnitedStatesinthe1970s,advertisersdiscoveredandtookgreatadvantageof themarketbycapitalizingoffofgreenconsumers(MeisterandJapp2002).Thesemarketers creatednewproducts,butalsorepositionedexistingonestoappearmoreenvironmentally friendly,evenintheiradvertisementsoftenwithwildanimals,mountainvistas,orclear, flowingwaters(MeisterandJapp2002).Asaresult,alargenumberofadsbegantofocuson greenproductfeatures,makingclaimsthattheyarebothenvironmentallygoodandsafe (MeisterandJapp2002).Infact,between1989and1990thesetypeofgreenadsincreased 367percent(MeisterandJapp2002). However,bythelate1990s,advertisersannouncedtheendofenvironmentalperiod duetolackofconcernforbeing‘green’(MeisterandJapp2002).Debateoveranti‐green productsincludinggas‐guzzlingSUVsdecreasedandgainedpopularity(MeisterandJapp 2002).Aswell,aboomingeconomy,agrowingmiddleclass,andlowgaspricesinthelate 1990screatedmanyconsumersthatweren’tconcernedandinterestedinfuel‐efficient vehicles(Matulka2014).ThiswasdisplayedbyDavisandTruett’sstudy,inwhichSUVs becamethefastestgrowingsegmentoftheautoindustrywithsalesreachingalmost19%of thetotallightvehiclemarketin1999(n.d.).Ourstudydisplayedasimilartrendwithfuel efficiencynotbeingpitchedinthe1990s.Similarly,asurveyconductedbyAutoPacificin 1998showedonly30%ofallnewcarbuyersconsideredfueleconomytobe“extremely important”;while,18%ofsportutilityvehiclebuyersconsideredfueleconomyas “extremelyimportant,”andonly10%ratedthefueleconomyoftheirnewSUVas“excellent” BeyerandMoyer14 (DavisandTruettn.d.). Wefoundthatsafetywaspitchedmoreofteninthe1990sthanintheotherdecades. The1996TransportationResearchBoardmarketsurveysfoundthattherewasasafety‐ consciousmarketfornewcarpurchasersduringthistime(Humphrey1996),largelyaging babyboomerswhowantedtoprotecttheirchildren.DatacollectedbyGMin1994indicated thatconsumersrankedsafety6thoutof38reasonsforchoosingandpurchasinganewcar andJ.D.PowerandAssociates(1993)likewisestatedthatprospectivecarpurchasersin 1993ratedsafetythirdinimportancewhenselectinganewcar.Additionally,safetywas ratedfourthinpurchaseimportancebyFordMotorCompanybytheNHTSAin1994(Burns 1999).Ourstudydisplayedsafetyinthe1990sasthefourthhighestpitch. Reasonsforthehighnumberofpitchesrelatingtosafetyincommercialsduringthe 1990sarenumerous.TheDirectorofPublicRelationsforGeneralMotorsofCanada,Stew Low,reasonedthatinthe1990s:“Consumersbecamemoreawareofsafetyasanissue, whetheritwaspersonalsafetyorsafetyontheroadorthewholechangeinthetideof opinionondrinkinganddriving”(Burnsetal.2005).Lowsimilarlystated:“Allthesethings startedtobringautomotivesafetytotheforefrontofconsumers’minds.Theystartedasking fornewtechnologiesandwerewillingtopaythepriceinthecostofthevehicleforthose features”(Burnsetal.2005).Additionally,Lahey(1997)stated:“Largernumberofyoung familiesandoldercarbuyerswithsafetyconcerns,improvedsafetytechnology,andthe growingneedtofindwaystodifferentiatemodelsfromtheircompetitors”asreasonsfor safetyasautomakers’primarymarketingtool(Burnsetal.2005).Inonestudy,safetywas mentionedrarelyinpastyears,exceptin1993,atimewhenmanufacturerswerecompeting toinstallairbagsintheirvehicles(Fergusonetal.2003).Inthelaterpartsofthe1990s, BeyerandMoyer15 Lahey(1997)stated:“WhileBMWisadvertisingitsimprovementsindealingwithside‐ impactcollisions,Saabispromotingasystemthatwillprotectagainstwhiplashinrear collisions.Chrysleristalkingmoreaboutitsantilockbrakesystems,andFordispositioning itsWindstarastheonlyminivantoearnfivestars‐‐thehighestpossibleU.S.government front‐endcrashtestratingforbothdriverandfrontpassenger”(Burnsetal.2005). Inourstudy,wefoundthatpitchesrelatingtocapabilitywashighlyevidentinthe 2010scommercials,butitisimportanttonotethenumberofcommercialsthatpitchedfuel efficiencycomparedtotheotherdecades.Gaspriceshavecomedownrecently,butcar companiesarestillemphasizingfuelefficiencyasawaytosavebothmoneyandtheplanet (Deutsch2006).Therevivaloftheelectricvehicleoccurredaroundthestartofthe21st centurywiththeturningpointinpartduetotheintroductionoftheToyotaPrius,the world’sfirstmass‐producedhybridelectricvehicle,releasedin1997(Matulka2014).Later, in2000,thePriuswasreleasedworldwide,becominganinstantsuccesswithcelebrities, raisinginterestinthecaralongwithconcernaboutcarbonpollution(Matulka2014).Inlate 2010,theNissanLEAF,atotallyelectricvehicle,wasreleasedintheU.S.market(Matulka 2014).ThroughtheRecoveryAct,theEnergyDepartmentinvestedinbuildinganation‐wide charginginfrastructureacrossthecountryandnewbatterytechnologyhelpingtoimprovea plug‐inelectricvehicle’srange(Matulka2014). Dopitchesinautomobilecommercialsreflectthecountryoforigin? Thisstudydisplayedasignificantdifferencebetweenthepitchandcountryoforigin oftheautomobilesinthecommercialsaswell.CarsoriginatinginSweden,pitchedsafety moreoftencomparedtotheothercountries.SafetyisalargepartofSweden’scultureand heritageandisplacedaboveallelsebyautomakers(Mooij2013).Volvo(Sweden)has BeyerandMoyer16 alwayshadafocusonsafetyandwasoneofafewautomakers,whichstressedsafetyintheir advertisingpriortothe1990s(Burnsetal.2005).Bydoingso,safetyhasbeenanother dimensiontodifferentiatethemselvesfromotherautomakersaswellasawaytoprovide revenueandasafety‐consciouscorporateimagetoadvertisementviewers(Burns1999). Germanoriginatedcarspromotedsafetyprominentlyaswellamongstthecountries. Mercedes(Germany)hasbeenfocusingonandpromotingsafetyforsometime,unlikethe UnitedStates’automakers(Burns1999).InBurnsetal.’sstudy,severalJapanese automakers,includingHondaandToyotaearnedaboveaveragecrashtestscores,yetfailed tostresstheiraccomplishmentsintheiradvertising(2005).Ourstudylikewisedisplays safetybeingtheleastpitchedinFrenchcommercialsfollowedcloselybyJapaneseoriginated carcommercials. Japanesemanufacturedvehiclespitchedfuelefficiencymoreoftenthantheother countriesinthisstudy.Japaneseimportshavealwayshadgreatengineeringinnovations.For instance,inthe1970s,Japanesecarfeatures,suchasfront‐mountedenginesandfront‐wheel driveleadtogreaterfuelefficiencyandsafervehicles(Ingrassia2011),afeaturethatwas alsopitchedinourstudyforJapan.Additionally,DeutschassertsthatSubaru’s(Japan)ads stressfuelefficiency,notenvironmentalcorrectness;sinceall‐wheeldrivehasbecome commoninSUVs,theyfeardriverswillassociateall‐wheeldrivewithgasguzzlers(2006). TheJapanesemanufacturers,Toyota,producedtheworld’sfirstmass‐producedhybrid, whileNissanreleasedall‐electricvehicles. UnitedStatesautomakers’commercialsfeaturedcomfortmostoftenwithinand amongsttheothercountriesinourstudy.BelkandPollay’s1985studyfoundanupward trendofusingluxuryandpleasureappeals,ultimatelycomfortpitches,andadownward BeyerandMoyer17 trendofemployingpracticalityandfunctionalityappealsintheU.S.(Chung2006).Inthe U.S.,theautomobileservesasanecessity,inexpensivegoodsthatarecommonand affordableforthemasses(Chung2006).Therewere133,438,000registeredprivatecarsin theU.S.in2009andthemedianhouseholdincomeoftheU.S.was$49,777(Statistical AbstractoftheUnitedStates2012).Thelowestpriceofanewcarisonlyabout$10,000, makingcarsaffordableandratherinexpensiveforAmericans(Chung2006).Thus, necessities’primaryfunctionistohelpconsumersachieveastateofcomfortandtendto resultinadvertisementswhichaddressthesevalues(Chung2006). Dopitchesinautomobilecommercialsreflectthesetting? Wefoundasignificantdifferencebetweenthesettingsandpitchesinthe commercials.Withregardstopitches,commercialswitharuralsettinghadthehighestpitch withcapability.Americanpopularcultureincludesroadmoviesthathighlightthepopularity ofautomobiles,oftenwithhigh‐speedcarchasesoverhighwaysandbackroads.Thiswas portrayedasasourceoffreedomandexcitement.Thereisanostalgiafortheexperienceof motoringonslower,narrower,andscenichighwaysofthepast,aruralsetting.Inthe19th centuryandintothe20thcentury,theriseofurbanisminmuchofthewesternworldledto anitineranturbansocietycomparedtoaoncesettledagrarianone(Brown2001).Thisledto alossofcommunity,senseofplace,andruralrootedness(Brown2001).Peoplehence turnedtotheopen,rural,roadsforadventure,fun,discovery,andindependence.Itcanbe seenthathumansnowadayshaveaninfatuationwith“natural”settings,whichiswhythey mayspendalotofmoneyeachyeargoingtoNationalParksandNatureReserves.Thismay alsocontributetowhyweseesomanycommercialsintheruralsetting.Seeinganatural setting,suchasanopendirtroadoropenland,romanticizesthecar,thushavingapositive BeyerandMoyer18 effectontheconsumerswatchingit. Wefoundthatcommercialswithanurbansettinghadthehighestpitchwithfuel efficiency.Urbandrivinginvolvesstop‐and‐gotrafficandwasonceconsideredthebiggest challengetomaximizingfuel‐efficiencyinvehicles.Modernfuel‐efficienttechnologieshave beendevelopedtominimizetheimpactstoppingandgoinghadonfuelconsumption.Tonget al.reportedthattransientdrivingmodes,suchasaccelerationanddecelerationweremore pollutingtotheatmospherethansteady‐speeddrivingmodes,suchascruisingandidling (2011). Dopitchesinautomobilecommercialsreflectthenarrator? Inourstudy,therewasasignificantdifferencebetweengenderofnarratorandthe pitches.Malesandfemales,however,displayedsimilartrendsinthepitchespresentedinthe commercials.AllanandColtrane’sstudyfoundthatmalesincommercialsaretheruleandfar outnumberwomen,butareshownindifferentsettings,performingdifferentactivities,and displayingdifferentcharactertraits(1996).Malespitchedcapabilityslightlyhigherthan femalesinthisstudy.Cars,oftenusedincarracing,haveservedasobjectsformento positionthemselvesintermsofmasculinityforalongtime,providinganarenatodisplay theirmasculinepower;malesinvestinfastcarsasawaytodisplaymasculinityasparodied andsatirizedinpopularmedia(Best2006).Asaresult,malesseekcarswithhigh horsepower,speed,andaccelerationcapabilities.Ontheotherhand,femalespitched comfortandcapabilitybothatthesamepercentagesinourstudy.Womenaremorelikelyto usecarsforwork,childcare,andshoppingandthusasPennyWark,themotoringeditorof Women’sJournal,states:Women“seek...comfort,economy‐‐andaplacetoputtheir handbag”(Lees‐Maffei2002).Ourstudyaffirmsthisfinding. BeyerandMoyer19 Improvementsandfuturestudies Withanyresearch,thereisalwayspotentialforimprovement.Whenlookingatthe dataset,itisimportanttonotethatwecouldnotfindeverysinglecarcommercialineachof theyearsthatwewishedtoanalyze.Wecanseemorecommercialsmissingespeciallyinthe earlierdecades,sinceYouTubeprobablyhasnotacquiredsomeofthosecommercials.As well,inourstudy,wewishedtoanalyzesolelycommercialsthatwerecreatedintheU.S., meaningthatmanufacturersfromothercountrieshadmanyoftheircommercialsin differentlanguages.Inthatsense,withtheabsenceofsomecommercials,apotential improvementcouldbeconductingmoretrials,possiblynotinthespecificyear,todevelopa largeroveralldataset.Aswell,insteadoffindingthoseinaspecificyear,wecouldhave chosenmorewithinthedecades. Intheareaofouractualdatacollection,therecouldalsobeimprovement.Inmostof thecommercials,therewasnotonespecificsettingportrayed.Manyhadtwoormaybethree settingsthroughoutthecommercial.Inthisway,itwasdifficulttodeterminethemain settingineachofthecommercials,sincethereweresomanydepicted,thus,ouruseof ‘primary’and‘secondary’settingsinthedataset.Alongthosesamelines,itwasalsodifficult todetermineurbanvs.suburbanandsuburbanvs.ruralinafewofthecommercials,since theremaywerefastturnoversatsomepointsinthecommercialmakingitchallengingto differentiatebetweensettings.Similarly,inafewofthecommercials,thereweremorethan twopitchesbesidesthemainandsecondarypitchesthatweusedinouranalyses.Toaccount forthis,werecordedallpitchespresentedinthecommercials,butsomeaccountedformore thantwo,sometimesuptofourtotalpitches.Lastly,sincebothtesterswerenot simultaneouslyanalyzingthecommercialstogether,therecouldbepotentialdifferencesin BeyerandMoyer20 howeachtesteranalyzedthecommercials;however,thisisconsideredaminorerrorinthe study,sincethefirsttencommercialswereconductedtogethertogetasenseofwhattolook foranddiscussionsoccurredwithanycontroversialinstances.Additionally,futurestudies maywanttolookatothercarmanufacturersbothwithintheUnitedStatesandother countries.Thisstudyaimedtoincludeadiversegroupingofmanufacturers,butthereis roomforimprovement.Inthestudy,weincludedtwomanufacturersfromtheU.S.,fourfrom Japan,threefromGermany,twofromFrance,andonefromSweden. Conclusion Itdoesseemthatthepitchesincommercialsreflectthecountryoforigin.Ourstudy showedthatthepitchesspecificallyinJapanese,U.S.,andSwedenoriginatedcar commercialsarelikelylinkedtothecultureofthecountryaswellastotheautomakers’ aims.However,interestingresultswereevidentbetweenthepitchesandsettings.Inurban settingsfuelefficiencywaspitchedhighest,whileinruralsettings,capabilitywas,inwhich wefoundsurprisingsinceenvironmentalaspectswerenotfeatured.Inthecommercials,we sawthatmalesandfemalesrelativelyhavethesametrendinpitches.Additionally,itwas shownthatpitcheshaveindeedchangedovertime.Overthedecades,ourstudydisplayed thatvaryingpitcheswereprominentlydisplayedincommercials,includingfuelefficiencyin the1970sand2010s,andsafetyinthe1990s. Evenwithsomelimitations,thisstudyoffersvaluableinformation.Thechangesin pitchesovertimeaspresentedinourstudyareperhapsbecauseadvertisingisinfluencedby consumerdemands,interests,andconcerns.Presently,corporatecultureisprofit‐drivenand automotivecorporationshaveusedlarge‐scaleimage‐shapingtoappealtotheconsumerand affecttheirdecisionmaking.Anincorrectimagepresentedtothepublicislikelytocause BeyerandMoyer21 incorrectconsumerdecisionsandthusisofgreatimportancetoautomakersindetermining theapproachestakentoconstructtheirimage.Becauseofthis,thepitchesthatthese automakersshareinsomeinstancesdifferfromthesettingportrayedintheircommercial advertisements. Thus,mediahasastrongeffectonshapingindividuals’understandingandattitudes towardcarsandthisstudyalongwithfuturestudiescanbeusedforevaluationpurposes. Overall,thisstudyprovidesanexploratorygroundforstudiesinvolvingadvertisement commercialsonYouTube,specificallyautomobilesandtheirpitches,andcallsforfuture researchtobuildupontheseexploratoryfindings. WorksCited AHistoryofReducingTailpipeEmissions.2011.U.S.EnvironmentalProtectionAgency. Allan,K.andS.Coltrane.1996.GenderDisplayingTelevisionCommercials:AComparative StudyofTelevisionCommercialsinthe1950sandthe1980s.SexRoles35(3/4):185‐ 203. Best,A.L.2006.FastCars,CoolRides:TheAcceleratingWorldofYouthandTheirCars.New YorkUniversityPress,NewYork,NewYork,USA. Brown,S.2001.Marketing:TheRetroRevolution.SAGE,Jordanstown,London,England. Burns,R.G.1999.Sociallyconstructinganimageintheautomobileindustry.Crime,Lawand SocialChange31(4):327‐346. Burns,R.,J.Ferrell,andE.Orrick.2005.FalseAdvertising,SuggestivePersuasion,and AutomobileSafety:AssessingAdvertisingPracticesintheAutomobileIndustry. SouthwestJournalofCriminalJustice2(2):132‐152. 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Tong,H.Y.,W.T.Hung,andC.S.Cheung.2011.On‐RoadVehicleEmissionsandFuel ConsumptioninUrbanDrivingSettings.JournaloftheAirandWasteManagement Association50(4):543‐554. Yoo,J.H.andJ.Kim.2012.ObesityintheNewMedia:AContentAnalysisofObesityVideoson YouTube.HealthCommunication27:86–97. youtube.com.:Howpopularisyoutube.com.2014.<Alexa.com>AccessedNovember30, 2014. BeyerandMoyer23 YouTube.2014.<https://www.youtube.com/>AccessedSeptember23,2014. FiguresandTables 4% 4% 9% Affordability 10% Attractivestyling 11% Capability Comfort 14% Compactsize Fuelefficiency 29% 1% Largesize Safety 18% Well‐engineered Figure1.Percentageofthespecifiedpitchinthecarcommercials.n=263videos. 6% 5% 1% 11% Female 0% Male Kids Maleandfemale None Singer 77% Figure2.Percentageofnarratorsspeakingpitchesinthecarcommercials.n=263videos. BeyerandMoyer24 13% 21% Inside Urban 26% Rural Suburban 40% Figure3.Percentageofthespecifiedsettinginthecarcommercials.n=263videos. 100% %ofCommercials 90% 80% Well‐engineered 70% Safety 60% Largesize 50% Fuelefficiency 40% Compactsize 30% Comfort 20% Capability Attractivestyling 10% Affordability 0% 1960 1970 1980 1990 Decade 2000 2010 Figure4.Percentageofcommercialswiththespecifiedpitchforeachdecade.n=263videos. BeyerandMoyer25 100% %ofCommercials 90% 80% Well‐engineered 70% Safety 60% Largesize 50% Fuelefficiency 40% Compactsize 30% Comfort 20% Capability 10% Attractivestyling 0% France Germany Japan Sweden United States Affordability CountryofOrigin Figure5.Percentageofcommercialswiththespecifiedpitchforeachcountryoforiginofthe vehicles.n=263videos. 100% %ofCommercials 90% 80% Well‐engineered 70% Safety 60% Largesize 50% Fuelefficiency 40% Compactsize 30% Comfort 20% Capability 10% Attractivestyling Affordability 0% Inside Rural Suburban Setting Urban Figure6.Percentageofcommercialswiththespecifiedpitchforeachsetting.n=263videos. BeyerandMoyer26 100% 90% %ofCommercials 80% Well‐engineered 70% Safety 60% Largesize 50% Fuelefficiency 40% 30% Compactsize 20% Comfort 10% Capability Attractivestyling 0% Female Male Kids Male and female Narrator None Singer Affordability Figure7.Percentageofcommercialswiththespecifiedpitchforeachnarratortype.n=263 videos. Table1.Percentagesofcommercialswiththespecifiedpitchforeachsetting.n=263videos. Pitch Inside Rural Suburban Urban Affordability 11% 10% 11% 8% Attractivestyling 5% 10% 16% 10% Capability 21% 38% 21% 27% Comfort 35% 20% 18% 7% Compactsize 3% 1% 3% 1% Fuelefficiency 6% 8% 8% 31% Largesize 6% 2% 8% 2% Safety 6% 4% 0% 6% Well‐engineered 6% 8% 14% 8% Table2.Chi‐SquaretestforDecadevs.Pitch. Chi‐SquareTests Asymp.Sig. Value df (2‐sided) PearsonChi‐ 75.716a 40 .001 Square LikelihoodRatio 80.005 40 .000 NofValidCases 452 a.21cells(38.9%)haveexpectedcountlessthan5. Theminimumexpectedcountis.81. BeyerandMoyer27 Table3.Chi‐SquaretestforCountryofOriginvs.Pitch. Chi‐SquareTests Asymp.Sig. Value df (2‐sided) PearsonChi‐ 82.272a 32 .000 Square LikelihoodRatio 83.807 32 .000 NofValidCases 451 a.20cells(44.4%)haveexpectedcountlessthan5. Theminimumexpectedcountis.43. Table4.Chi‐SquaretestforSettingvs.Pitch. Chi‐SquareTests Asymp.Sig. Value df (2‐sided) PearsonChi‐ 46.338a 24 .004 Square LikelihoodRatio 48.744 24 .002 NofValidCases 452 a.11cells(30.6%)haveexpectedcountlessthan5. Theminimumexpectedcountis.98. Table5.Chi‐SquaretestforNarratorvs.Pitch. Chi‐SquareTests Asymp.Sig. Value df (2‐sided) PearsonChi‐ 56.301a 40 .045 Square LikelihoodRatio 52.764 40 .085 NofValidCases 451 a.38cells(70.4%)haveexpectedcountlessthan5. Theminimumexpectedcountis.03. BeyerandMoyer28 Appendix YouTubeCarCommercialsSpecifics: Decade:1960s,1970s,1980s,1990s,2000s,2010s Carmake:Ford,Toyota,Nissan,Mazda,Mercedes,Volkswagen,BMW,Honda,Renault, Peugeot,Chrysler,Volvo Typeofcar:Minivan,electric,hybrid,sportscar,SUV,stationwagon,truck,sedan,and hatchback Countryoforigin:Ford(US),Toyota(Japan),Nissan(Japan),Mazda(Japan),Mercedes (Germany),Volkswagen(Germany),BMW(Germany),Honda(Japan),Renault(France), Peugeot(France),Chrysler(US),Volvo(Sweden) Setting:Inside,urban,rural,suburban Specificsetting:Fromlistbelow Pitch:Affordability,attractivestyling,capability (performance/power/speed/acceleration/technology),comfort(luxury/prestige),compact size,fuelefficiency,largesize,safety,andwell‐engineered(quality/reliability/durability) Narrator:Gender‐Female,male,kids,maleactor,maleandfemale,none,andsinger Age‐young,old Specificsettings: Suburban Schools Singlehomes(privateresidences) Parks Stores Neighborhoods Largeyards Garages Urban Offices Sportsparks Cityhall Stores Schools Homes Apartments/Townhouses Skyscrapers Museums Hotels Businesses Streets Amongbus,trains,taxis Lotsofpeople Sidewalks Rooftop Rural Country Farms Openland Woods Townhall Highways Camping Openroads Nature BeyerandMoyer29
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