Information about maternity care
You are pregnant
During pregnancy you can start making early preparations for the birth of your child. It is a reassuring feeling to know everything has been arranged. It means
you can get greater enjoyment out of your pregnancy. Registering in good time, preferably before the
16th week, can help in this regard. In most cases you
will need to inform your health insurance company
and let them know clearly from which organisation
you would like to receive maternity care.
If this is not the case you can telephone us and we will
register you directly. Tel: (0)88 – 77 77 666.
Intake consultation
As soon as you have registered with us, you will receive written confirmation. If after registering you
move or change health insurance companies, please
let us know as soon as possible. During the second
half of your pregnancy one of our assistants will contact you and make an appointment for an intake consultation. Whether this interview takes place over the
telephone or at your home depends on your health
insurance company. It is important
that you take good care to check the
terms and conditions of your policy.
During this interview we will make
arrangements which we lay down
in a care agreement (zorgovereenkomst). It could be that following
the birth your personal and/or family circumstances are different
from what you had expected beforehand. If so, we then modify the care we provide.
Obviously we take into account the advice of others,
such as your obstetrician or general practitioner.
During the intake consultation the assistant will also
talk to you about having safe and properly functioning equipment available, and the importance of
proper working conditions. Referred to as a ‘working
conditions (arbo) check’, the details of it are described
in the file you are given during your intake consultation.
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Meetings, courses and maternity information
markets
During your intake consultation you can ask many
practical questions about pregnancy and the period
after that. Our assistant will also tell you about other
sources of information.
Naviva Kraamzorg also has its own Internet site ‘www.
naviva.nl’, which itself provides information and contains a number of interesting links.
Naviva also lays on various activities for expectant parents throughout its operational area. These deal with
issues such as breast-feeding, treatment and care of
your baby, safety, and the birth itself. Other bodies
organize courses and meetings on haptonomy and
yoga. There are also large numbers of classes offering antenatal exercises, some of them organized by
your own home-care provider, others by independent therapists. If you would like more information at
this point, please call Naviva Kraamzorg’s Customer
Service on (0)88 – 77 77 666, or go to www.naviva.nl
Preparations
What items do you need?
There are certain things you will need
whether you give birth at home or in
a hospital. Ensure that you have all
items listed around the 7th month of
pregnancy. Also if you give birth in
hospital and spend your maternity
period at home you will need some
items at home. This concerns:
• Bed blocks (these are absolutely necessary in order to prevent the nurse and maternity assistant
having back problems. See also the Conditions
of Service below. You can borrow up to 8 bed
blocks from the Thuiszorg (home care) shop;
• Chamber pot with lid.
You can borrow these items from your local Thuiszorg shop about three weeks before your due date
(and sometimes even earlier). You should also buy
a rubber/plastic bed-sheet from this shop. Our
consultant can also arrange that these items will be
delivered to your home and collected again free of
charge.
What do you need?
For giving birth at home you will need a set of items
including the following:
• Towels and face flannels;
• 2 sheets or duvet/comforter and 2 mattress
covers or 2 under sheets;
• 4 pillowcases;
• A jug or bottle for rinsing;
• 1 large plastic basin or 2 new buckets (for your
own care)
• 4 packages of sanitary towels (without plastic);
• Pedal bin bags;
• Garbage bags;
• 1 roll of soft toilet paper;
• 10 washed and ironed nappies/diapers packed
into a clean plastic bag
• 1 roll of aluminium foil in order to maintain the
baby’s temperature.
You will need a maternity package. Various health
insurers provide coverage for these packages, or
issue them free of charge. An alternative is to buy a
maternity package at a Thuiszorg shop or general
care shop. Each Thuiszorg or general care sop sells
different maternity packages.
At least the maternity package should contain the
following items and quantities.
• 15 under sheets 60 x 90 cm:
• 2 boxes of wound compresses (8,5 x 5 cm and 16
x 16 cm);
• 2 packages of sanitary towels/napkins, 12 to a
box
• 1 navel clamp (sterile)
• 1 100ml bottle of 70% alcohol
• 1 package of nappy/diaper liners, 15 to a package
• 1 mattress protector, 80 x 160 cm;
• 1 maternity mattress, 60 x 90 cm, with an additional insertable strip of cloth;
• 1 roll of nappy/diaper tape;
• 1 disinfectant soap pump dispenser;
• 1 100g package of zigzag cotton wool.
You should preferably have all the above items available by about the seventh month of pregnancy.
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PLEASE NOTE
Not all items available from the shop are to be used
during the maternity period. Many items may come
in handy after the maternity period. This includes
special mats, baby sleeping bags and hot-water bottles.
Requirements for the baby:
Your baby also needs a set of items:
• Cot or crib without head
protection (preferably
with adjustable slatted
base);
• Firm mattress and 1 or 2
mattress covers (moltons);
• If necessary, a mattress
protector (between mattress and slatted base);
• Dressing table (height 90 –
105 cm);
• 1 dressing cushion;
• 4 under sheets and 2 over sheets;
• 2 blankets;
• 4 molton under blankets (onderleggers);
• 2 large 1 liter hot water bottles; without seam
and having screw-top equipped with rubber
seals (the hot water bottle can be wrapped in a
nappy/diaper)
• or alternatively buy 2 flask bags made of cotton,
flannel or melton. Important: Before using the
hot water bottles, make sure they do not leak!
• 2 baby caps;
• 4 to 6 cotton or flannel undershirts or rompers;
• 1 cardigan, sweater or coat;
• 4 to 6 cotton or terry cloth (badstof ) baby sweaters and trousers or babygrows (boxpakjes);
• If you use disposable nappies/diapers: approx.
18 water-absorbent (hydrofiele) nappies/diapers (including the 10 diapers used at the time
of the delivery). These nappies/diapers are also
to be used for drying the baby);
• If you only use cloth nappies/diapers: 42 nappies/diapers of which 18 water-absorbent ones
and 24 with eyelets;3 to 6 large safety pin (for
multi purposes) or a roll of tape; 6 baby bibs;
• 6 facecloths (water-absorbent);
• 1 nappy/diaper basin – or, if you use disposable
nappies/diapers, 1 pedal bin – and a bucket
•
•
•
1 baby bath with stand;
1 comb and hairbrush;
2 feeding bottles, 2 dummies/pacifiers, feed and
bottlebrush if you do not breastfeed;
• 2 digital thermometers (one for the mother and
one for the baby to avoid infections);
• Baby soap or a bottle of liquid soap;
If you wish to massage your baby during the maternity days or after, we recommend that you buy soft,
vegetable oil.
You do not have to buy double quantities of many of
the items listed above if you are expecting a multiple
birth. If you have any questions about this please
call Naviva Kraamzorg. Tel.: (088) 77 77 666.
The Consumer and Safety Foundation [Stichting
Consument en Veiligheid] has published a brochure
entitled “What to look out for when buying or using
something” [‘Waar let je op als je iets koopt of gebruikt?’]. It gives excellent information on what to
be aware of when buying major items for babies and
children. You can order the brochure from the Consumer and Safety Foundation, telephone (020) 511
4567. You can also visit the site: www.veiligheid.nl.
Giving birth in hospital
Make sure you have a bag ready around three weeks
before the calculated due date in case you (still) have
to go to the hospital unexpectedly. This ensures that
you have everything ready.
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Items to be included in the bag
• Insurance papers;
• Hospital’s patient details card (ponsplaatje);
• This information booklet and the associated
Maternity Care file (to fill in yourself );
• Toiletries;
• 2 t-shirts or night gowns;
• Slippers and warm socks;
• Bathrobe or housecoat;
• Stretch underpants;
• Clean clothes for after the delivery;
• photo camera, video camera;
• (breastfeeding) bras;
• list with important telephone numbers of family
and friends;
• 1 set of baby’s clothes (undershirt, sweater,
•
pants, romper or plastic pants (luierbroekje),
coat or baby cape, cap, Bib);
Coins for the wheelchair and parking meter, if
applicable (€ 0,50,€ 1 of € 2).
Allergies
Allergies can be hereditary. Allergies can be hereditary. If you or your partner (or someone else in the
family) has an allergic affliction, then you would be
well advised to take this into account in preparing
the baby’s room. Materials least likely to cause allergic reactions are:
• synthetic blankets;
• Synthetic mattress not containing wool, kapok
or sea grass;
• Bed on bed legs equipped with a slatted base to
ensure sufficient ventilation;
• smooth flooring, which you can wipe with a
damp cloth;
• Bed clothes washable at 60°;
• Perfume-free soap;
• Cuddly toys washable at 60°;
If allergies occur in your family, your baby could also
have a reaction to components in its feed. Research
has shown that babies are more resistant to allergies
if they are breastfed for the first few months. Our
staff will be happy to advise you after consulting
with the obstetrician. The nurse of the childcare
clinic (consultatiebureau) will also be glad to answer
your questions.
Baby room
Wash the baby clothes you buy in advance and ventilate the baby room several times, particularly if it is
new and/or freshly painted. In connection with any
allergies that may occur we recommend that you
wash all washable items in the baby’s set of items
beforehand. To avoid a possible allergic reaction
in your baby we advise you not to use any laundry
softener.
The baby’s cot:
• has a smooth finish: no protruding parts, knobs,
sharp points or edges;
• Has, if it concerns a collapsible cot, a proper
shutting mechanism that cannot be opened by
a child;
•
•
•
•
•
•
•
Has a firm base that can be properly ventilated;
Both the slatted base and the bed base be fixed
firmly in various positions;
Has at least 2 side panels with an open structure,
e.g. posts or a properly ventilating fabric; This
also applies to a foldable cot (campingbedje);
Is between 90 – 140 cm long and preferably at
least 55 cm wide;
Has side panels of 60 cm high, measured from
the top of the mattress;
Has a distance between the posts of between
4.5 and 6.5 cm;
Has a smooth, properly fitting and firm mattress;
Has a mattress that fits in the bed properly; Has
a mattress that leaves no space between the
mattress and the cot.
Bedclothes:
• The weight and material of the blankets you buy
have no effect on the baby’s safety.
• Buy sheets and blankets. Pay attention to the
following: the blanket should not be too thick.
the thicker the warmer.
• The blanket, mattress cover (molton) and sheet
are large enough to be tucked under the mattress. The dimensions should be at least 100cm
by 80cm.
• There are special baby sleeping bags available
for newborn infants. Make sure that the neck
and arm openings of the baby sleeping bag are
not too large for the baby. The baby sleeping
bag has a zip fastener that runs from the level of
the baby’s lower legs up to the top of the bag.
The baby sleeping bag is stitched with cotton.
If you have a padded sleeping bag then other
bedclothes are generally unnecessary. It can
be used after you stopped using the hot-water
bottles. If you use a blanket inserted in a duvet/
comforter, then the cover must fit properly be
big enough to tuck in (at least 10cm under the
mattress).
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Our advice: do not purchase a:
• Mattress with a plastic cover
• Duvet/comforter
• Head protection
• Rubber/plastic bed sheet (zeiltje)
• Stabilizing rollers
•
•
Sleeping bag girdle
Padded baby sleeping bag in combination with
blankets
Preparing the bed/cot. Recommendation.
The under layer:
• Spread a mattress Melton over the mattress.
Spread the under sheet smoothly over the Melton and mattress. Place a Melton under sheet or
flannel nappy/diaper in the area of the baby’s
bottom;
• The baby’s head should rest on a nappy/diaper.
This will catch any saliva / regurgitated food.
Depending on the shape and size of the bed,
the ‘head nappy/diaper’
should be folded. Fold a
chequered nappy/diaper
in three, the open end
facing away from the
baby, in such a way that
the baby is not irritated
by any seams, and tuck it
properly under the sides
of the mattress; Or fold
the head nappy/diaper
into a triangle, the points
laid on top of one another
facing away from the baby, and tuck the points
it properly; At the end of the maternity period
you should remove the head nappy/diaper from
the bed for safety reasons.
The top layer:
• Make the bed ‘short’, the baby’s feet reaching
the bottom-end of the bed. This will prevent
your baby from getting completely covered by
the blankets;
• One blanket is sufficient if you use a thin sleeping bag;
• The upper sheet should be folded about 10cm
over the blanket;
• If you use small blankets lay the lower one
crossways and the upper blanket lengthways.
This will keep the mattress firmly in place;
• If you use a blanket inside a duvet/comforter
cover, it is important that it fits well and can be
tucked under the mattress properly (at least
10cm under the mattress);
•
•
•
•
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If you use a large blanket you should tuck it
under the mattress as smoothly as possible;
Should you decide to use a duvet/comforter,
tuck it under the sides of the mattress so that
the baby cannot slide underneath it.
Tuck in the top layer tightly (but not too tightly).
There should be no loose-lying plastic in the cot
or playpen. This could be dangerous if the baby
sucks on it.
Arrangements to be made just before giving
birth
There is nothing more annoying than realizing you
have forgotten something just before you are due to
give birth. We therefore have a number of practical
tips:
• Should you move house or switch to another
health insurer, please let us know as soon as
possible;
• If you have an outside light, make sure that it is
switched on;
• Make sure that the number of your house is
clearly visible;
• We advise you to heat the room in which you
will give birth as well as the baby’s room to
between 21°C and 23°C;
• Put an additional table, good-size bedside table
or ironing board in the room in which you plan
to give birth;
• Have two buckets ready, lining one of them with
a garbage bag;
• Make sure there is enough space to move
around. You should also have emergency lighting as well as spare fuses at hand;
• A torch/flashlight is useful in the event of a
blackout;
• Cover your mattress with a rubber or plastic
sheet several weeks before you are due to give
birth. This will protect it if your waters break
prematurely;
• For the birth we advise you to cover the under sheet with a rubber/plastic sheet. This you
should then cover with a sheet folded double
and a fibre mat;
• Place the blocks under your bed about three
weeks before the anticipated due date;
• Place the pot already under your bed;
• Make up the baby’s cot/crib in advance and, just
•
before the baby is born, warm it with a hot-water bottle, wrapping its clothes around it;
You should have all the necessary equipment for
the birth ready about three weeks in advance.
When you are about to give birth ….
When your contractions begin, contact your obstetrician or gynaecologist. Following consultation, call
your obstetrician for assistance during delivery on
(088) 77 77 600. (Telephone this number only for assistance during delivery).
The maternity period
Feeding on demand
Whether you decide to breastfeed or bottle feed, it
goes without saying that our staff will respect your
choice. They will provide help and support during
your maternity period, whatever your needs and
situation. Naviva endorses the ten basic rules of the
World Health Organisation (WHO) and UNICEF. These
rules were drawn up to ensure that nursing mothers
are given the best possible help, wherever they are
in the world. If you are still in doubt about whether
to breastfeed or not, make sure that you are properly
informed. It is worth all the effort!
Feeding on demand is an important aspect of feeding your baby. Feeding on demand means allowing
the baby to drink (from breast or bottle) whenever it
is hungry. We would advise you not to wait until it is
so hungry that it starts crying, as this will put you under stress, make your baby restless and might even
cause it to lose its grip on the breast or bottle. If your
baby does not ‘ask’ to be fed itself, then you should
be sure to feed it every three to four hours. A feeding
routine usually starts to emerge during the first
week. It is normal to feed your baby 8 to 12 times in
24 hours. In theory, babies have enough reserves to
survive the first 24 to 48 hours without extra feeding.
How … do I give my baby the breast?
Find a position that is relaxed and comfortable for
both of you.
• Support your breast gently, using four fingers
underneath and your thumb on top next to your
nipple.
•
Wait until your baby opens its mouth wide and
check that its tongue is lying flat.
• Bring the baby to the breast.
• Make sure that the baby has taken the nipple
and the surrounding area (the areola) fully into
its mouth.
• Is the baby’s mouth still open wide while feeding and is its bottom lip curled outwards?
• Is its tongue under the nipple and above its
lower jaw?
• Press the baby’s chin, lips and nose gently into
your breast.
• You should hear the baby swallowing.
• The baby will let go when it has had enough.
If the maternity nurse is not present at feeding time,
make a note of how the baby drank in the maternity
care file.
If there are any problems, the
maternity nurse will contact our
breastfeeding expert. Please note;
you might be charged for this,
although some insurance companies cover the costs. Check your
insurance policy for details. Tel
(088) 7777 680.
Bottle feeding
If you decide to give your baby the
bottle, you will have to buy the
equipment, choose the brand of formula and make
thorough preparations. The first bottle will be given
after talking to the maternity nurse. You will have
spoken to her during your pregnancy about the type
of formula and the equipment you will need.
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How …do I prepare bottles?
• Hygiene is very important.
• Get everything ready and lay it out on a clean
and ironed tea-towel/nappy.
• Read the instructions on the formula, paying
special attention to the use-by date.
• Fill the bottle with the prescribed amount of tap
or mineral water.
• Heat the water to hand temperature in the
microwave (always without the teat), bottlewarmer or in a pan. Warm water from a geyser or
boiler is also all right.
•
The formula should never be warmer than 30
to 35ºC. If you heat the water in a microwave,
shake it before you feel it to distribute the heat
properly.
• Scoop the prescribed number of measuring
scoops of formula into a jug.
• Add the water and stir well with a fork.
• Pour the formula back into the bottle and check
the temperature against the inside of your wrist.
• Use the bottle of formula within an hour.
• Close the packet or tin securely and store it in a
cool, dry place, but not in the fridge.
• Wash the measuring scoop and store it in a
clean place outside the packaging.
You can prepare formula up to eight hours in advance. Store ready-made formula in the fridge at a
maximum temperature of 4ºC.
How… do I give my baby the bottle?
• Change the baby before the feed and always
wash your hands before giving the bottle.
• Place a bib under the baby’s chin.
• Find a position that is relaxed and comfortable
for both of you.
• Prop the baby up and support its head in the
crook of your arm.
• Keep changing arms while feeding the baby to
avoid it developing a preference.
• Check the temperature of the formula every
now and then.
• Hold the bottle so that the teat is always full to
prevent the baby from swallowing air.
• Stroke the baby’s cheek with the teat if you want
to encourage it to take it in its mouth.
• Place the teat on top of the baby’s tongue.
• Make sure that the teat is far enough into the
baby’s mouth.
• Your baby might swallow too much air while
drinking, particularly if it drinks greedily. Make
sure to wind your baby every now and then to
avoid colic.
• Once the baby stops drinking, wind it. Hold
the baby upright with its head resting against
your shoulder and pat its back with the flat of
your hand. Don’t forget to place a bib over your
shoulder first!
If the maternity nurse is not present at feeding time,
make a note of how much your baby drinks in the
maternity care file. If there are any problems, you can
always call the bottle feeding helpline [Flesvoedingslijn]: (088) 77 77 656.
Heel prick
When the baby is three to five days old,
it will be given a heel prick. This will
often be done by your own maternity
nurse. The blood that is taken will be
tested for a number of congenital and
hereditary illnesses. This is done because
many of these rare illnesses are much
easier to treat if spotted early. For more
information, refer to www.rivm.nl.
Hearing test
On day five, a specially trained member
of Naviva maternity care staff will visit
your home to test your baby’s hearing.
This test is part of the screening process,
which you can read about in the special
leaflet enclosed with this brochure. For
more information, please refer to www.
nsdsk.nl.
In some areas, the heel prick and the
hearing test will be carried out by a nurse from your
local childcare clinic. She will also come to your
home.
After thematernity period
Your period of maternity is over. The maternity nurse
will help you to look back and decide how the past
few days have been for you, your baby and the
family. Are you satisfied, are there any further questions…? The maternity nurse has done her best to
make sure that you and your partner have enjoyed
the first few days and has provided you with help
and advice. From now on, it is up to you to take over
the care of your new baby and your family.
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The childcare clinic
One week after your maternity period, you will be visited by a nurse from the local childcare clinic. . If this
is the same person who carries out the hearing test
and heel prick in your region, she might have made
an appointment with you already. She may call you
during your maternity period. You and your baby
will be given an appointment to visit the childcare
clinic. You will find a telephone number to ring if you
want to contact the clinic yourself in the ‘GroeiOp/
GroeiGids’ booklet or at the back of this magazine.
The childcare clinic has a walk-in weighing session
and a telephone helpline. Depending on the region
in which you live, the maternity nurse will take you
through the information you will need to pass on
to the local childcare clinic. More and more of this
process will become digitalised and arranged via the
so-called Electronic Child Dossier (or EKD in Dutch).
About maternity care
Details and scope of maternity care
Maternity care is designed to help give mothers and
babies the best possible start in this special phase of
their life. This is very important, which is why here
in the Netherlands we work according to a national
needs assessment protocol. The protocol aims to
make an objective and transparent allocation of the
available hours of maternity care. On the basis of
this protocol, an assessment officer will decide how
many hours of maternity care are reasonable in your
personal situation. This indication will not include
the hours that the maternity nurse is in attendance
during a home birth. After the birth and/or during
your maternity period, another assessment will be
made to make sure that the number of hours you
have been allocated still corresponds with your
situation. If not, together with the midwife, we will
decide on a new number of hours. This is called a
reassessment (herindicatie).
You are free to buy in more hours of maternity care
yourself if you think you need more than the maximum hours allocated in the assessment or by law.
When providing maternity care, Naviva makes use of
a maternity file. Naviva will give you this file, which is
useful for recording and discussing the details of the
care you receive after the birth so that you will be
able to take on the responsibility for caring for your
baby after your maternity period. Furthermore, the
file makes a nice memento for later.
What does maternity care cost?
You will have to pay a statutory personal contribution for the hours you are allocated according to
the assessment. Some insurance companies refund
(some of ) this personal contribution depending on
the details of your policy.
You can always ask for more
If you would like more maternity care than you have
been allocated, you can buy extra hours of care at
the prevailing rates. Some homecare organisations
give extra discount on our hourly rate. Our customer
service staff and consultants will be able to tell you
all you need to know.
Maternity care after a stay in hospital
Even if you give birth in hospital, you may still be entitled to a certain number of hours of maternity care
at home. This will depend on the length of your stay
in hospital, but in general, maternity care is available
until the 8th day after the birth.
Maternity care if your baby is in an incubator
If you are allowed home while your baby has to stay
in hospital, it is sometimes a good idea to arrange
maternity care for yourself. After all, you have just
given birth. Depending on the conditions of your
insurance policy, some mothers are also eligible
for a number of hours of maternity care once their
baby comes home. This care is nearly always aimed
specifically at the baby and designed to inform and
instruct the mother. Once again, this will depend on
the details of your insurance policy. Information is
available from your insurance company or the Naviva maternity care customer service line. Telephone:
(088) 77 77 666.
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Clear arrangements; better service
In order to be able to provide you with good
service, we need to know what you expect from
us. When your maternity is over we would like to
know whether our care has lived up to expectations.
Naviva Kraamzorg and its personnel respect your
privacy as well as your religious and philosophical
convictions. At the same time Naviva expects its
clients to treat its personnel with respect. We also
make arrangements with you about the working
conditions of our personnel (under the Working
Conditions Act). They are guests of your family, and
your home is their workplace. We also like to be clear
about the conditions under which we provide care.
These are governed in part by the Working Hours
Act, which provides for compulsory rest times for
employees in the Netherlands. In addition, most
maternity assistants work according to a roster
system. Although you will most likely be assigned
just one maternity assistant, it sometimes happens
that a maternity assistant is replaced by another one
during maternity. This may be the case if a maternity
assistant has worked for another family for several
days before coming to you. If a maternity assistant
is replaced, the original one will ensure that she
transfers her responsibilities properly to her replacement, based on the file. We also advise you to read
the conditions of service elsewhere in this brochure.
At Naviva Kraamzorg, it goes without saying that we
make solid arrangements in advance and establish
afterwards whether everything was satisfactory.
Happy? Unhappy?
Naviva Kraamzorg stands for good care. Nevertheless, it might be the case that you are not satisfied
with the care we provide. In that case do not wait
until our work is finished, but rather talk to the
person looking after you. If this does not help, then
you can always get in touch with Naviva Kraamzorg’s
management. Should you still not be satisfied with
the outcome, however, then there is another possibility: the so-called complaints scheme. You can read
about it and also about the avenues open to you in a
separate folder. This is available from Naviva Kraamzorg’s Customer Service, telephone (088) 777 7666.
We will send you an evaluation form. We would like
to know about your experiences and perceptions of
Naviva Kraamzorg. Please return the form as soon as
possible after we have ended our care in the designated reply envelope.
Your comments are important because we are always striving to improve the service we provide and,
where possible, adjust it to your wishes. If you have
any comments, please do not hesitate to write them
down on the evaluation form. In this way you will be
doing our future customers a service.
Naviva Kraamzorg Terms and Conditions of Service
www.naviva.nl/leveringsvoorwaarden
Home care
Membership of the Thuiszorg Members’ Service/Health Service
Many home care organizations have
their own Members’ or Health Service.
There are a lot of benefits to being a
member. You receive a discount on
courses and other services organized by the organizations and you receive discount on purchases
in the Thuiszorg shop. Some even give a discount
on hourly rates for maternity care. This could be
interesting if you wish to purchase additional hours
of maternity care.
For detailed information on the benefits of a membership please contact your local Thuiszorg provider.
(Telephone numbers and websites are listed at the
back of this brochure). You can register as a member
on the home care organisation’s website.
Thuiszorg shops
There are Thuiszorg shops located in various parts of
our operational area. They stock a solid and reliable
range of articles such as the maternity package, recommended items, scales, breast pumps, childproof
items and nappies/diapers.
You can buy, rent and/or borrow articles from
Thuiszorg Shops and Service Locations. Members
of the Members’ or Health Service receive discount
on all items purchased. For this they must be able to
produce a membership card. If you wish to borrow
anything, you will be asked to show an identity card.
9
Addresses of the home care organisations
Carinova
Phone: 0900 – 8662
www.carinova.nl
Carint
Phone: 088 – 367 70 00
www.carintreggeland.nl
Livio
Phone: 0900 – 92 00
www.livio.nl
Zorgaccent
Phone: 0900 – 0678
www.zorgaccent.nl
Vérian
Phone: 0900 – 9255
www.verian.nl
Zorggroep Oude en Nieuwe Land
Phone: 0521 – 53 99 99
www.zorggroep-onl.nl
This is a publication of:
Naviva kraamzorg
Post bus 2190
7420 AD Deventer
Visiting address:
Keulenstraat 19
7418 ET Deventer
Tel.: 088 – 77 77 666 Fax: 088 – 77 77 699
Internet: www.naviva.nl
June 2013