USER REGISTRATION, AUNTHENTICATION and AUTHORIZATION (RAA) Engine Overview inteliscape User Registration, Authentication and Authorization (RAA) Engine enables an organization to manage the users accessing both its external and internal system in a secure and efficient manner with minimal risks. The RAA Engine has a User Registry which verifies if a specific user exists before the registration. Users can be registered via Self-Service Process through a Login Page, or via the System Administrator in charge. RAA’s powerful and secure engine minimizes the risks from all possible illegal user activity, due to fraud or misuse. inteliscape RAA is a powerful tool that enables an enterprise systems of any type of architecture (SOA, 3-Tier and more), to manage users securely and in a cost effective manner, thus decreasing the system’s administration costs. In addition, the end users’ privacy is safeguarded by prohibiting direct access to their personal information. Predefined access policies allow authorised users to only access the appropriate RAA logs’ information. inteliscape RAA has been utilised in a vast variety of Enterprise Solution systems: Customer Portals Employees Self-Service Portals Partners External Portals Internet Banking (Business & Retail) Data Exchange Framework Systems Payment Gateway e-Signatures for e-Services Form Stock Exchange OAM systems Document Management Systems Government Applications submissions Portals Pollutant Release and Transfer Register Databases & Portals Online Store E-Commerce Features Multi – Language support ‘Forgot Password and “Secret questions/answer” Help Desk Real-time email & SMS Registration Notifications Audit Log Trail Configurable Messaging Templates Roles Definition Users Access Rights User Group Definition Multi-Roles Enablement Directory Service Password Policies Major Functionalities User Registration: The User Registration Administration form facility of the RAA application enables power users like Administrators (Internal Users) to keep a close control be able to maintain the users’ registration. Through a web user interface, power users are able to create new users and define all the necessary information that need to exist in order to be used throughout the system User Authentication: Powerful Directory Services are utilised to authenticate users upon login. Stick password predefined policies ensures secure users authentication. Power users are able to change the password policies from the Policies Administration form according to the system requirements. Users account can be locked based on certain policies. After a specific number of failed attempts during login, the user account will be locked automatically in order to secure the entire system data. The failed attempts number is configurable by the System Administrator User Authorization: Users are provided access rights to the desired content areas within the entire system, with the appropriate permission tasks to perform. Also, users can provided access rights based on groups and/or Roles. RAA’s Log Section presents the audit logging of all the registered users. System Administrators can perform search on the logs based on preferred parameters Reporting: The smart reporting facility produces different reports in order to provide in real time to power users an update for all the procedures of the entire RAA module. This includes Registered Users, registered users and their business, Unregistered Users and more. Supported RDBMS Platforms: . Oracle Database 11g Microsoft SQL 2012 Server Users and Roles Management inteliscape RAA Engine provides a very flexible users management facility, which allows for various roles to be defined based on the system needs. Some examples are:: System Administrator Business Administrator e-Service Administrator Notification Services Administrator Contact Centre Agent User End Users and more…. The solution supports the addition of more roles as needed. Roles are configured based on privileges (functionality and operations) allowed to be performed, using a flexible “Membership Provider” model: Presentation tier User Accounts can be stored: On an Active Directory (AD) to be centrally access by the organization. User identities and relationships can be centrally configured and administered system together with the rest of the application settings. On a database based on the “Membership Provider” implementation for application rich Application Server tier access control and role settings. Data Store SQL ADAM Robust and Secure User Accounts Management. Automatic account activation code generation Passwords set by users with complex security rules for recovery (Secret Question/Answer)” Passwords sent by email, or securely printed mail Automatic Account locking in case of suspected compromise Different user access rights based on user roles. Additional Modules: a) Management Information System Reporting: Custom report generation for power users like administrators b) Audit Logging: All received and sent messages for are logged providing a legally binding history of all transactions and the activities of both the e-Services and the e-Payment Service Providers c) Storage: Data is stored in an SQL Database encrypted at record level d) Customizable and multilingual user interface for payments
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