Locomotive of the world’s economy Pictet’s investment experts on Asia’s growth prospects and the challenges ahead Asian consumer giants Expanding and diversifying in the region in food and drink, retailing and medicines Global challengers World-class businesses in shipping, electronics and airlines Next generation Young entrepreneurs tackling change in Asian markets The Aga Khan University Leading the way in education for global development issue fifteen | summer 2014 | focus on asia Foreword Napoleon is reported to have said that when China awoke, the world would shake. This has proved prophetic: since turning outwards 35 years ago, the Chinese economy has grown at an unprecedented rate and is expected to become the world’s largest economy within the next two decades. Other emerging markets in Asia have also grown remarkably in recent years, and under the leadership of exceptional entrepreneurs, world-class businesses have emerged – often now led by next generation descendants of the founding families. We have therefore devoted this issue of Pictet Report to Asia and the people who have contributed to its success. We start with a discussion by three of Pictet’s investment experts on the prospects for the region, which has been showing signs of a slowdown in economic growth. They see grounds for optimism over the medium to long term, provided difficult issues can be resolved as Asian countries continue their journeys to becoming developed economies. The remainder of this issue introduces some very distinguished entrepreneurs in the region. Some are members of venerable business dynasties: Richard Eu has revitalised a traditional Chinese medicine business with 19th century roots; Hans Michael Jensen heads a Hong Kong company co-founded by his great grandfather in 1895; and Nishita Shah Federbush represents the fifth generation of an Indian trading family that migrated from Bombay to Bangkok. Others are scions of more recently founded businesses: Teresita Sy-Coson is at the helm of her father’s retail empire; Dee Poon has relaunched her mother’s luxury shirt brand; Adrian Cheng is deploying his artistic interest in his grandfather’s businesses; Chotiphat Bijananda is counsellor to his father-in-law’s companies. And two of the entrepreneurs founded their own businesses: Pierre Chen and Koh Boon Hwee, both in manufacturing electronics components. Finally, we have an interview with the President of the Aga Khan University, which is based in Pakistan and an important part of the Aga Khan Development Network. We hope that you will enjoy learning more about Asia, its exceptional businesses and one of its leading development institutions. Philippe Bertherat Partner, Pictet June 2014 Cover Image–Lujiazui financial district, Pudong, Shanghai, China. Shot by Jonathan Leijonhufvud. Pictet editorial team–Ninja Struye de Swielande and Olivier Capt Design & editorial consultancy–Winkreative | Writer–John Willman Photography–Beat Schweizer, Antoine Doyen, Rebecca Toh, Theodore Kaye, Sonny Thakur, Oliver Clasper, Carmen Chan Summer 2014 ISSN 1664-008X For subscription information please contact: [email protected] contents Insight from Pictet The philanthropist Asia Roundtable p4 01 Firoz Rasul Aga Khan University p24 The entrepreneurs 03 Richard Eu Eu Yan Sang p8 03 Koh Boon Hwee Credence Investment p21 05 Pierre Chen Yageo p12 02 Chotiphat Bijananda TCC p18 06 Teresita Sy-Coson SM Group p28 04 Hans Michael Jebsen Jebsen & Co p34 02 Nishita Shah Federbush GP Group p38 Next generation p46 04 Dee Poon PYE 04 Adrien Cheng New World Developmentp42 01 Pakistan 01 02 Thailand 05 04 03 Singapore 04 Hong Kong 05 Taiwan 02 06 06 Philippines 03 pictet report | summer 2014 focus on asia contents 3 Pictet on Asia Locomotive of the global economy After remarkable economic growth in recent years, Asia’s emerging markets face new challenges. But there are grounds for optimism about the prospects over the medium to long term, according to three of Pictet’s investment experts ‘The easy part of growth is done’ Emerging markets have been the locomotive of the world’s economy since the financial crisis, responsible for some 80 per cent of global growth over the last five years. Much of that growth has come from Asia, where the region’s emerging economies continue to grow at above-average rates. Pictet expects their share of global GDP to rise from 17 per cent to 30 per cent over the next two to three decades, while Europe’s share will fall by half. There are, of course, many hurdles to be jumped if Asia’s emerging markets are to achieve their potential. ‘The easy part of growth is done,’ says Bhaskar Laxminarayan, Chief Investment Officer for Pictet Wealth Management in Asia (pictured left). ‘Investing money to build factories and create jobs for producing exports can still provide pockets of growth, but structural reforms are needed to raise productivity and address the growing demands of domestic consumers. Growth rates will remain ahead of the global average as per capita income rises and demographic trends remain positive, but growth will not be as easy to achieve as in the last 10-15 years.’ For economists and investors, China pictet report | summer 2014 focus on asia is always the subject of intense scrutiny and it is now in a transition phase, according to Christophe Donay, Head of Asset Allocation and Macro Research for Pictet Wealth Management (pictured next page). ‘Since 2007, China has been moving from a pure, investment-based export economy to one increasingly producing for domestic consumption. All emerging markets must go through this phase, but managing the transition is like landing an airplane in foggy weather: a soft outcome is not certain. Meanwhile, the pace of growth of investments in China is reaching unsustainable levels, due to excessive credit. Investment represents 45 per cent in the Chinese economy. This ratio won’t hold in the long run: historically, Japan saw this ratio peak at 36 per cent and South Korea at 38 per cent. ‘China’s government and central bank seem to be very aware of the risk of a crash and are managing the transition in a smart way. Their stop/go policy approach of providing more credit in some periods and less in others is designed to maintain steady growth. But forget the previous insight from pictet 5 ‘Growth rates will remain ahead of the global average as per capita income rises and demographic trends remain positive’ 6 insight from pictet turbo-charged real growth rates: the new economic model will grow at around 7 per cent annually, against more than 11 per cent on average between 2001 and 2008.’ Lan Wang Simond, a Financial Analyst and manager of the Pictet Total Return Mandarin Fund (pictured above right) is more optimistic about China’s growth prospects. ‘The new administration’s commitment to big bang restructuring could open up great opportunities by giving more scope to market forces and loosening the heavy hand of government,’ she says. ‘Privatisation of state-owned assets – which are often badly run – could free up enterprise and reduce the country’s high debt-to-GDP ratio. However, this will involve confrontation with the vested interests of those in power who will have to give up some of their privileges if market forces are to drive the economy.’ Redirecting productive assets from export-led output towards domestic consumption is not something the government can impose, she adds. ‘With an export-led economy, government investment can stimulate GDP growth immediately. But you cannot order people to consume more. A social safety net is needed to make them less dependent on savings so that they are more willing to consume. The government has begun to provide minimum health and pension insurance, but this will take time to make an impact.’ India, the second largest Asian emerging economy, faces similar challenges according to Bhaskar Laxminarayan. It still has some potential for growth under the old model, with 600 million people under the age of 30 and scope for more investment to match Chinese levels. But the government has failed to create the right environment to attract foreign direct investment. ‘India has not done nearly enough to improve the ease of doing business by overhauling the rules and regulations for companies and modernising the tax system.’ He also sees scope for further investment-led growth in the ten ASEAN countries which have formed a freetrade area of some 600 million people. ‘Indonesia, for example, has a young population but its economy has been largely driven by natural resources and there is plenty more to do. Thailand has been subject to start-stop growth, while the Philippines is beginning to realise its potential. As in China and India, providing services for domestic consumers is critical to meeting the huge demand in these countries.’ The populations of Asia’s emerging economies are ageing 'faster than oldage welfare provisions can be created, a critical factor behind high savings rates that deter consumption. However, Lan Wang Simond detects an interesting change in China’s ‘after-80s’ generation – those born following the introduction of the one-child policy. ‘Their consumption is very different from that of their parents, and more like that of western countries. They save less, so they can buy the latest iPhone and eat in restaurants.’ She also identifies challenges in the movement of people to the cities. ‘Urbanisation, which is now over 50 per cent, has contributed nine percentage points to annual growth. But much of the movement has been low quality – farmers doing construction work and household work. Under the hukou system, they are still registered where they were born and that is where their children must be educated. This has created a two-speed city population in which they and their children remain pictet report | summer 2014 focus on asia as outsiders who do not benefit from urbanisation. Reforms to integrate them more into the urban economy could raise growth rates.’ India is perhaps a decade behind China in urbanisation, according to Bhaskar Laxminarayan. But with a fastgrowing youthful population, raising productivity is essential to stimulate growth and avoid social unrest among young people. While it would be hard to follow China in moving so many people to the cities in such a short period, other initiatives are making an impact. ‘The fragmentation of rural areas is changing and supply chains are being streamlined. The role of middle men in rural areas is being reduced by the Aadhaar unique identification card, which allows the government to pay farmers directly through automated systems. Technology is a gamechanger here.’ Can the necessary restructuring be implemented in Asian emerging markets without creating resistance from those adversely affected? Christophe Donay says that Latin America has shown that economic transition in emerging markets often leads to social disruption, popular unrest and then economic retrenchment. The challenge in Asia is to manage the shift better by giving people a stake in the future. ‘The best way to achieve that is increasing wages gradually to demonstrate that tomorrow will be better than today as the rules change.’ One other question hanging over Asia’s emerging markets is the environmental impact of their often polluting power stations and factories. Lan Wang Simond says that China has put it top of the agenda for central and local government in response to public concern. ‘Social media are full of talk about PM2.5, a measure of particulate concentration in the atmosphere. It is invisible but very harmful to humans when it gets into their lungs where it is carcinogenic. The safe level is 25, but PM2.5 in Shanghai reached 600 at the end of 2013. City-dwellers living in a toxic atmosphere have to wear face masks. pictet report | summer 2014 focus on asia ‘Now the political priority is pollution control in the big cities at all costs. In Beijing, all the coal-burning power stations are being replaced by gas-burning generators. The determination to clean up the environment is impressive: after 30 years of creating the growth that produced pollution, China is now spending a lot to get rid of it.’ Christophe Donay says that the search for new technologies to protect the environment could be a positive influence on Asia’s emerging markets. More regulation could weaken market forces and hold back development, whereas new technological solutions might provide an innovation shock that would stimulate growth. ‘Economies like China need to increase their productivity and move up the value chain in their products and services. The development of ecological technologies could encourage that transition and boost growth.’ China’s industrialisation has been particularly polluting, says Bhaskar Laxminarayan, but awareness of the problem is growing fast throughout the region. Much is already being done in rural areas, and while there is much more to do in Asia’s urban areas, newer cities are being developed with greater emphasis on environmental policies. ‘Environmental pressures won’t change the growth prospects and do not undermine the investment case. It has to be part of the assessment when investing in Asia, but it is likely to be a positive factor.’ The challenge in Asia is to manage the shift better by giving people a stake in the future insight from pictet 7 Richard Eu Healer of a Singapore-based Chinese medicine business The great–great–grandson of a Chinese feng shui expert rescued the family’s traditional Chinese medicine business from oblivion, and has expanded its operations to more than 300 retail outlets across Asia and Australia 8 entrepreneurs: singapore pictet report | summer 2014 focus on asia It is often said that the problems emerge in family businesses in the third generation – as they pass from rags to riches, and back again. In the case of Eu Yan Sang, a traditional Chinese medicine retail chain started in 1879 in present-day Malaysia, that was exactly what happened: when the son of the founder died, he divided his industrial, banking and finance empire between his 13 sons. By the mid 1970s, most of the assets had been sold or liquidated, and it fell to Richard Eu, a fourth-generation family member, to rescue the medicine business. Today, Eu Yan Sang is a flourishing business spanning two continents, capitalising on the growing interest in natural health. ‘I had grown up with the business – I would accompany my mother to the shop to buy herbs when I was a child,’ he says. ‘But I never thought I would join it: I have no scientific background and it felt very alien to me. I studied law in London, and then became a merchant banker, and although my father asked me if I would join the family bank, I had no interest in commercial banking. But in my early forties, my uncle retired as executive director of the medicine business and I joined as General Manager at the end of 1989. I saw an opportunity in the trend towards natural health as people in the West moved away from reliance on pharmaceuticals.’ Eu Yan Sang had just one shop in Singapore and five in Malaysia, and the family had a separate business in Hong Kong. But some of his relatives were unhappy and sold the business to another company. He was kept on to run the medicine business for the buyer which was interested only in the listed company. And three years later, he led a buyout, later acquiring the Hong Kong business in 1997, bringing it all back under family control – one of the few occasions when a family has been able to do that. ‘That gave me a sense of accomplishment, but we also needed a vision to develop the business. I was keen to explore the concept of “natural wellness”: pharmaceutical treatments cure diseases, but they are not the only solution; natural medicines take a preventative approach to maintaining good health. Health-care in Western medicine is really disease-care these days, and the cost is a big issue pictet report | summer 2014 focus on asia entrepreneurs: singapore 9 – much of it spent keeping patients alive in the last year of their life. If we can keep people healthier for longer so that they die a natural death, we can keep them out of hospital and save money.’ The Eu family involvement in traditional Chinese medicine began in the 1870s, with Eu He Song, a geomancer or feng shui expert from Foshan in China. His son, Eu Kong, went into tin-mining in Perak, a Malay state, opening a medicine shop in 1879 to care for his opium-addicted miners and importing medicinal herbs. His son Eu Tong Sen – Richard’s grandfather – built up the mining business and went into rubber, becoming known as the King of Tin and Rubber. But splitting up the businesses between his 13 sons, combined with hefty death duties and a 50-year delay in winding up his estate, led to a serious decline in its fortunes. Once back under the leadership of Richard Eu and three cousins, Eu Yan Sang International was listed on the Singapore Stock Exchange in 2000. It has since grown rapidly, and now has more than 200 traditional Chinese medicine outlets in Singapore, Malaysia, Hong Kong, Macao and China. It has factories in Hong Kong and Malaysia, and sells about less than 20 per cent of its products to other retailers. And in 2012, it bought a chain 10 entrepreneurs: singapore ‘I was keen to explore the concept of “natural wellness”’ pictet report | summer 2014 focus on asia ‘The two types of medicine – Western and Chinese – are not alternatives but complementary’ pictet report | summer 2014 focus on asia of loss-making Australian health-food stores, where it now has 70 Healthy Life outlets. As part of his ‘natural wellness’ concept, Richard Eu has set up 30 clinics in Singapore and Malaysia, which for regulatory reasons can practise only Chinese medicine. However there are two integrated medical centres in Hong Kong which offer both Chinese and Western treatments. ‘We take an inclusive approach,’ he says. ‘The two types of medicine are not alternatives but complementary. ‘This can work very well. For example, a cancer patient may require chemotherapy or radiography which are harsh on the body. In Western medicine, there is not very much to deal with that, but Chinese medicine can help fortify the body before treatment and help it recover afterwards for the next round. Our Chinese medical practitioners are familiar with Western diagnostic tools such as blood tests and X-rays. ‘Traditional Chinese medicine is also very effective in natural fertility treatment. When we started this, we tended to be the last resort but increasingly we are the first option because it’s much cheaper than in vitro fertilisation and has a good chance of success. We can also solve some chronic conditions such as asthma and persistent coughs. And we offer alternatives to painkilling drugs for migraines and the like.’ International expansion is on the agenda for the future, though Europe is not a priority because of high regulatory hurdles. Elsewhere, finding partners is often the best way to navigate different laws on retail ownership, as it was in Australia. Richard Eu also sees more opportunities in health foods and in finding new ways to market products – it already has a restaurant which could be a good way to reach new customers. As a listed company, it is easier to finance such projects. For a man who has passed his 60th birthday, Richard Eu has a perhaps unexpected hobby: as he puts it, he tries to sing a bit. It was something he started doing as a student in London in the Swinging Sixties, but stopped for 20 years until picking it up again. ‘I have a band which includes my third son, and we play whenever we can. We perform for charity – mostly classical rock between 1950 and 1975. It is a good balance: you don’t think of anything else because you’re mixing with people who don’t talk about business.’ Will his children become involved in the business? It seems likely. His 29-year-old son has just joined from private equity, and is working in the Australian operation to develop his entrepreneurial skills. And his sister’s daughter has also just joined the company: a qualified traditional Chinese medicine physician, she is working on product development. The prospects for continuity in the business, a principle established by his great–great–grandfather in a 20-character poem, thus look good. ‘The poem tells us that to be successful, you have to follow the righteous path,’ he says. ‘It’s a good value to have.’ entrepreneurs: singapore 11 12 entrepreneurs: taiwan pictet report | summer 2014 focus on asia Pierre Chen A Taiwan electronics tycoon with a passion for art The founder of a Taiwanese company that makes essential components for electronic products has become one of the world’s top 10 art collectors, using his wealth to promote dialogue between Eastern and Western artists If you own a smartphone, you are indirectly a customer of Yageo, a Taiwanese company that supplies components to manufacturers such as Apple, Samsung and Nokia. Your desktop computer, tablet or notebook may contain essential parts made by the same company, as do home appliances and cars. A wide range of electronic gadgets that are now essential to everyday life rely on Yageo for their ‘passive components’ – those that are not sources of energy. pictet report | summer 2014 focus on asia ‘We supply almost 320 components used in today’s smartphones,’ says Pierre Chen, the company’s founder. ‘And we are helping our customers to maintain the fast pace of innovation which customers desire – Apple is already planning the iPhone 6 and 7 with many more functions. The challenge for us is to create the new components they need and reduce the size of what they already contain, while always improving their performance. When a customer has a new design in the pipeline, our engineers sit down with them to develop the components in the months before the launch.’ Yageo started modestly 30 years ago, making machine tools in Taipei, Taiwan’s capital city, with turnover of less than USD1 million a year. It began producing components to demonstrate its machines to potential buyers and to train their staff, and gradually components manufacturing became its main business. The company started to expand by acquiring companies to fill the gaps in its range so that it could offer customers a complete range of products. Today, it is a global company with annual turnover of more than USD1 billion, employing 12,000 people – one-third in Taiwan and the rest in Europe and China. In 1993, the company became the first passive components maker to list on the Taiwan Stock Exchange, when it floated 40 per cent of the shares. Access to the capital markets gave it the firepower to finance acquisitions, and in the following years it bought resistor manufacturers entrepreneurs: taiwan 13 ‘High tech can be quite boring at times, so you need something to balance your life’ 14 entrepreneurs: taiwan in Singapore and Germany. In 2000, however, it transformed its prospects by paying EUR680 million to acquire the semi-conductor and advanced ceramic components subsidiaries of Philips, the Dutch electronics manufacturer. ‘We were already quite international but we became a truly international company with this acquisition,’ says Pierre Chen. ‘It allowed us to bring in some very good people, though there were major cultural issues: we all shared the same vision, but we differed over how to improve efficiency and it took around eight years to really merge the two operations. But when the financial crisis broke in 2008, our strong finances helped us survive when others went under. ‘Today we have European production sites in countries such as Germany, the Netherlands, Portugal, Spain, Poland and Hungary. And our aim for the next five to ten years will be further mergers and acquisitions to enhance our core competences. We have three independent directors with expertise in finance, M&A law and industrial manufacturing who can help the company review opportunities.’ Yageo’s business strategy has two elements. The first is to maintain leadership in technology by constant innovation. The second is to offer a pictet report | summer 2014 focus on asia just-in-time service to customers, which gives Yageo a powerful competitive advantage over other companies with good quality technology. ‘Our competitors typically have lead times of three or four months, while we can deliver a new order in a week. This helps our customers to hold less inventory, which is a costly expense and may result in them holding stock that has been superceded. Because we have 2,000 customers, we can hold the stock – if one customer doesn’t want it, we have another 1,999 who may be able to use it. Our IT system can link customers to our production units and suppliers so they can call up stock, and we help them to improve their IT systems and logistic efficiency.’ The majority of the company’s sales are in Asia, with the rest mostly in Europe. ‘We are not in North America, and we need to do something there. Over the next three to five years, I would like to seize any opportunities there, especially as labour costs rise in China and manufacturing is moving in some cases back to the US.’ As for the next generation, he is clear that his children will have to prove their capabilities if they are interested in joining the business. His daughter Joy Chen used to work for UBS, the Swiss investment bank, and has now joined the components manufacturer at the Suzhou science park in China. ‘The management team needs capable people if the company is to survive, and I know it takes time for young people to prove themselves and learn from experience.’ In addition to his industrial prowess, Pierre Chen is noted for his activities as an art collector. He started collecting 25 years ago, focusing on works from the 1990-2005 period where he could find good paintings on the market with a visible price. ‘One of Francis Bacon’s paintings was auctioned in Europe a few months ago and fetched more than USD142 million. Fifteen years ago, I paid USD3.8 million for a similar work.’ He has been rated among the world’s top pictet report | summer 2014 focus on asia 10 collectors by the magazine ARTnews, among the likes of Bernard Arnault of LVMH, Philip Niarchos from the Greek shipping family and private equity investor Leon Black. His collection of modern and contemporary art includes works by Francis Bacon, Andy Warhol, Cy Twombly, Roy Lichtenstein and Gerhard Richter, as well as contemporary works from China and Japan. His Yageo Foundation works to increase understanding between Eastern and Western art communities through dialogue. It also promotes and introduces Eastern artists to the Western market. The sale in 2006 of Danshui, an oil painting by Taiwanese artist Chen Chengbo, fetched almost HK$35 million, setting a world record for the purchase of an oil painting by an ethnic Chinese artist – part of a sale of contemporary Chinese works to raise funds for the Foundation’s sponsorship activities. Pierre Chen says that art is very important to him – a passion. ‘High tech can be quite boring at times, so you need something to balance your life. Art to me is part of life, along with sports, culture, music and cooking. I like to live with paintings in my offices and my homes, which include those in Hong Kong and Tokyo. And I certainly don’t keep them in a storeroom – if art is just an investment, it’s no fun any more.’ entrepreneurs: taiwan 15 16 pictet report | summer 2014 focus on asia Chen’s residence, Taipei, Taiwan pictet report | summer 2014 focus on asia 17 18 entrepreneurs: thailand pictet report | summer 2014 focus on asia Chotiphat Bijananda Family counsellor to a Thai conglomerate The son-in-law of one of Thailand’s most distinguished entrepreneurs is using his investment banking experience to help the family manage acquisitions that diversify the beverages and property business into new markets and sectors TCC is one of Thailand’s biggest conglomerates, with interests in sectors ranging from food and drink to property and insurance. Although it is dominant in local and regional markets, the group is little known outside southeast Asia – but that is changing fast as it expands its operations around the world. All five of the founder’s children work for TCC together with their spouses, including Chotiphat Bijananda, whose 20 years’ experience as an international banker is proving invaluable to the group as Director of TCC’s subsidiaries. Founded by Charoen Sirivadhanabhakdi, TCC originated from Thailand’s spirit distilling industry. Mr Charoen is ethnic Chinese, the sixth of eleven children of a street vendor who came to Bangkok from southern China – the name Sirivadhanabhaki was granted to his family by the King of Thailand in 1988. He left school at the age of nine to work and started supplying distilleries producing Thai whiskey, which were a state-run monopoly. He acquired a licence to produce his own alcoholic drinks, and by the mid-1980s was operating all the large state-owned distilleries, controlling the market for inexpensive local spirits. In 1991, he went into beer, initially in partnership with Carlsberg, the Danish brewer, and within five years dominated the local beer market. The 1997 Asian financial crisis was a challenge, but he acquired the state-owned distilleries when they were privatised and used the cash generated by the liquor business to buy pictet report | summer 2014 focus on asia up land and property at bargain prices. In the following years, he bought a controlling stake in the Thai food and bottling company Berli Jucker, floated the ThaiBev alcoholic beverages business on the Singapore Stock Exchange, and added insurance businesses, hotels, residential apartments and agricultural land to TCC’s stable. His son-in-law is responsible for the insurance businesses and advises the family on its portfolio investments. But he also acts as an in-house investment banker for TCC’s corporate investments, and was deeply involved in the USD11.2 billion acquisition of Singaporelisted beverage group Fraser & Neave which was completed in early 2013. This landmark step, against stiff competition, has raised the global profile of TCC and that of its founder and chairman. ‘There were a lot of synergies with F&N,’ says Chotiphat Bijananda. ‘In addition to beverages, food and property, there was printing and publishing – we own retail bookshops in Thailand. One of the attractions of F&N was its Asia Pacific Breweries subsidiary, a joint venture with Heineken that brewed Tiger beer and other brands. But Heineken did not want to work with us and decided to buy out F&N, giving us cash rather than the asset. However, F&N still had a non-alcoholic beverages business selling more than 100 products in Singapore and Malaysia, as well as a brewing operation in Myanmar. And its property arm included entrepreneurs: thailand 19 retail, commercial, office and residential developments and serviced apartments.’ Apart from these synergies, the purchase was also part of the founder’s long-term strategy to expand outside Thailand and acquire F&N’s property expertise. For his son-in-law, the lengthy acquisition process involved getting past several hurdles, including fending off rival bids and resolving the dispute with Heineken over its desire to buy Asia Pacific Breweries rather than go into partnership with ThaiBev. Once the deal was done Chotiphat Bijananda’s challenge was to structure it financially to create value for the group. ‘My key responsibility was to make sure that the family got its money back and made a profit on this very large investment. The Chairman’s oldest son runs the beverage side and his youngest son the property side and it was their responsibility to get the synergies from the merger. My job was to devise the most efficient structure. ‘We knew that F&N was a listed holding company, and such companies normally trade at a conglomerate discount because investors prefer to invest in single-sector companies. So we decided to split F&N between beverages and property to capture the higher value while trying to avoid conflict with the 10 per cent minority shareholders who were mostly longterm investors. We were able to do that in a way that made everybody happy by giving them identical shares in the two new companies, which were together more valuable than their stakes in F&N alone.’ Perhaps TCC’s best-known assets globally are its hotels, mostly five-star establishments run by international management companies under brands such as Hilton and Westin. They include the Plaza Athenee hotels in New York and Bangkok, The Park International in London and an InterContinental and two other hotels in Australia. There are also 30 hotels in Thailand, 20 entrepreneurs: thailand Chotiphat Bijananda’s advice for family businesses • Always think about the risk – we had a lot of investment in Thailand and we are now diversifying the risk to other countries • Focus on what you know – we started from beverages, went into property, then consumer products, finance and agriculture, and all these are areas in which we feel comfortable • Don’t over-reach – we try not to invest in anything that is too big for us. The Chairman’s wife, Khunying Wanna Sirivadhanabhakdi, says we should only borrow up to the amount of cash we have, so if the business goes bankrupt, we can repay the loans • Make sure that all the family is happy with investment projects – everyone must be comfortable many in tourist destinations such as Koh Samui, Chiang Mai and Phuket, ranging from two-star establishments for backpackers to luxury six-star Le Meridien and Banyan Tree hotels. As in many parts of Asia, the growing middle class is underpinning sales growth in sectors such as food, drink and leisure. ‘We may have to adapt our strategy in some sectors such as the hotel business, moving down into the second tier in certain places to cater for the mass market.’ The family business model is still very powerful in Asia, Chotiphat Bijananda says. ‘Even though we can’t access the capital markets as much as publicly listed firms, there is a lot of liquidity in the market to finance growth. The family is a strong sponsor, and invests with a 10-, 15- or even 30-year vision – unlike public companies, which focus on quarterly results. We can be flexible and make quick decisions and having worked with the Chairman for a long time, I see how he can act efficiently. He always takes a look at the worst case first, and only then looks at the best case. ‘Also, family businesses are good investors in cyclical businesses such as property. The family will support the business in downturns, when others divest. ‘For our family, all the children have joined the business and focus on the five core businesses, while the parents are still involved helping the siblings work together. When it comes to the next generation, the principle will be that the family has the first rights. If they are interested, they will be given a chance subject to their capabilities: they have the right to try and prove themselves. If they want to do something else or work for another business, that’s fine of course. ’ pictet report | summer 2014 focus on asia Koh Boon Hwee Singapore’s distinguished turnaround adviser The distinguished corporate executive and entrepreneur chaired several of Singapore’s largest companies and has founded a private equity firm that provides growth capital and expertise for small and medium enterprises pictet report | summer 2014 focus on asia entrepreneurs: singapore 21 Singapore is one of the world’s most dynamic economies, home to famous brands, a fast-growing financial hub and an increasingly entrepreneurial society. At the centre of many of these activities over more than 35 years has been Koh Boon Hwee, whose achievements also reach throughout South-East Asia. His expertise has proved invaluable to large multinationals, family businesses, start-up companies and non-profit organisations. Today, Boon Hwee’s main focus is on Credence, a private equity fund he founded with two long-term associates in 2006 to provide growth capital for small- and medium-sized enterprises. The fund has raised SGD200 million, and targets companies in advanced manufacturing, information and communication technologies, services, supply chain logistics and consumer sectors. All five of their investments so far are in ventures headquartered in Singapore, but Credence is also interested in opportunities in Malaysia, Indonesia and Thailand. Speaking in the firm’s office in the heart of Singapore’s start-up company hub, he says that entrepreneurship has flourished among young people in Singapore and other countries in South-East Asia. ‘For my generation, our aspiration when we left school was to work for a company and build a career. I would 22 entrepreneurs: singapore have great difficulty in persuading my children that that made any sense at all. Young people now want to do something new, to start a business – so there is a lot of entrepreneurial activity.’ Boon Hwee’s career did indeed start at a company, with Hewlett Packard in 1977. He rose to become its Managing Director in Singapore between 1985 and 1990, and the company wanted him to move up. However, there were no opportunities to do so in Asia and because he did not want to move to the US, he left the company and joined the Wuthelam Group, a business owned by a single family. He was its first professional hire from outside the family, and the aim was to professionalise the company and prepare the owner’s son to take over. As part of the deal, he would be allowed to create a new business, with the family matching his investment. So in 1991, he launched an electronic manufacturing service company in partnership with four ex-HP colleagues. The company was listed in 1997 just before the Asian financial crisis and continued to grow, becoming the world’s 16th largest in the industry, with USD1 billion of revenues. At that point, Celestica, the world’s number four in the business, based in Canada and interested in its ‘In Silicon Valley, “superangels”" can fill the financing gap, but not here’ pictet report | summer 2014 focus on asia manufacturing sites in China, made an offer they could not refuse. ‘We hadn’t thought of selling, so it was a very emotional decision – we were industrialists who built companies!’ Two of his partners were older than him, so they took the money and stepped back from management. But the other two were younger and, at the end of their two-year work-out at Celestica, the three men decided to start Credence, primarily with their own funds, which they had already been investing together informally. In 2011, with a proven track record, they decided to raise outside money, which Credence uses to offer growth capital to companies with revenues of USD30100 million – something that can be hard to raise. ‘There are a lot of people prepared to invest seed funding of up to USD1 million to try out ideas through to proof of concept. And raising USD10-15 million to finance mass production and commercialisation is not a problem. But there is a Series A gap for growth capital of, say, USD3-5 million because investments of that size are not viable for the big venture capital funds. In the US, “super-angels” in Silicon Valley can fill the gap, but not here. ‘Our approach is operationally driven, not financially driven,’ he adds. ‘We work closely with management on strategic planning and execution to professionalise them: identifying operational resources, improving their efficiency and expanding regionally and globally. With only SGD200 million to invest, we have kept our investments close by, where it is easier to watch over them.’ In parallel with Boon Hwee’s corporate and entrepreneurial activities, he had also become a favoured candidate for roles on the boards of large Singapore companies. He was appointed Chairman of Singapore Telecom in 1986, which he prepared for privatisation and survival in a more competitive market – staff numbers had to be cut from 14,000 to 9,000. pictet report | summer 2014 focus on asia In 2001, he became Chairman of Koh Boon Hwee’s tips for Singapore Airlines, only to face a series budding entrepreneurs of challenges: 9/11 in 2001, the 2002 Bali bombing and the SARS epidemic • Don’t go with the first idea that jumps into your head. Think of 2003. ‘It was an interesting time,’ about it, especially what you can he says. ‘But the brand was strong and do differently that will command air travel a necessity, so the passengers a premium came back. Even so, the SARS epidemic • Don’t underestimate the time needed to reach checkpoints, or led to the airline’s first quarterly loss, the amount of money you need. but we still spent USD200 million I always advise people looking for refurbishing the 777 fleet, expenditure start-up finance to double their estimates. If you don’t need it, that most businesses would have fine – but if you run out before deferred. When passengers returned proof of concept, the company is we had the best planes and we picked probably dead • Build a team. There are plenty of up quickly.’ entrepreneurs with good ideas, In 2006, he became Chairman of the but they have to execute them, Development Bank of Singapore (DBS and that needs capabilities such as Bank), just before the financial crisis. sales and marketing ‘I must stop going into companies,’ • Just do it – you can think about he says ruefully. DBS’s toxic assets it for ever. Young people have were not very significant, but with nothing to lose, because they can always go back to a job and they the danger of contagion from weaker will have learnt a lot for counterparties, the bank carried the future out a pre-emptive rights issue and emerged stronger. In addition to his commercial positions, Boon Hwee is also involved with several non-profit organisations including as a director of the Hewlett Foundation which disburses hundreds of millions of dollars annually for programmes with various aims such as reducing global poverty and limiting the risk of climate change. He also chairs the Board of Trustees of Singapore’s Nanyang Technological University, whose activities include support for spin-offs started by postgraduate students and faculty. ‘If they make a lot of money, we hope they will give some of it back to us!’ He continues to hold several board positions at companies such as Yeo Hiap Seng, a Singapore food and drink group controlled by the Ng family, who are friends of his. This, too, has presented him with interesting challenges in expanding production from Singapore and Malaysia to Indonesia and Cambodia – he expects the company to double in size within five years. ‘I suppose you could describe me and my partners as turn-around advisers,’ he says. ‘When there’s a problem, we’re the fixer-uppers!’ entrepreneurs: singapore 23 Firoz Rasul Building capacity to support global development The President of the Aga Khan University leads the work of a centre of knowledge founded by the Aga Khan to help the people of developing countries tackle their problems 24 the philanthropist: pakistan pictet report | summer 2014 focus on asia A few years after Prince Karim Aga Khan IV had become the 49th hereditary Imam (spiritual leader) of the Shia Ismaili branch of Islam, he decided to found a university. His ancestors had founded Cairo almost a thousand years earlier, as well as its al-Azhar University, which is the world’s oldest university still operating. He wanted to create a centre of knowledge to advance global development in the modern world, and called together a group of distinguished advisers under Derek Bok, the then President of Harvard, where His Highness had graduated with a history degree. They concluded that developing countries needed leaders and the capacity to help solve their own problems, drawing on their cultural heritage in ways that foreign aid workers could not. And so the Aga Khan University was launched in 1963, based in the Pakistani city of Karachi at the geographical centre of the Muslim world. Today, it has 2,500 students worldwide, around half in Pakistan and the rest studying on campuses in Kenya, Tanzania, Uganda and the UK. For its first 30 years, it concentrated on health sciences and education, specialisms recommended by the Bok group because those were what the countries it was operating in desperately needed. ‘In health, we focused particularly on nursing,’ says Firoz Rasul, who became the University’s second President in 2006. ‘Nursing is at the heart of successful healthcare, because patients spend much more time with nurses than with doctors. This is true for hospital treatment, but more so for villages in Africa and Asia where there are no doctors and it is nurses who provide the care. And since most of the nurses are women, empowering them as leaders in their communities is a priority. ‘As for education, all these countries were trying to educate their young – first with universal primary education, then secondary schools. But they didn’t necessarily spend money on tertiary education, and they soon realised that they didn’t have enough teachers for primary and secondary education because it is universities that teach teachers about their subjects. These countries also realised that they were hampered in achieving their targets in other sectors: they didn’t have enough engineers to build roads, water experts or agronomists. The importance of a university became very clear: it wasn’t just for the elite or the very rich; it was a fundamental requirement for the development of the country.’ Mr Rasul adds that the Aga Khan saw a need for the people in developing countries to establish cultural links with their own histories to be effective in their development activities. ‘Universities have a massive role to play in helping write history by drawing on knowledge that may be held in oral forms. His Highness was very emphatic on the importance of culture: a sense of belonging, a sense of history is as important in development as food on the table, clean water and good schools and clinics. ‘He also felt that a university would help these countries create leaders who could build the institutions necessary to help them grow: business, social, political, legal and charitable institutions, professional bodies and trade organisations for farmers and the like. He always emphasises the role of civil society in economic development.’ The University follows the US model for higher education, based on a four-year broad-based degree before students specialise in graduate schools. The language of teaching is English, and preparatory courses are offered for those who do not speak it or need to be brought up to speed. In recruiting students, it is ‘needs-blind’: students are admitted on merit, and only then does the question of funding arise. Those who cannot afford to pay the fees will be provided for, though it is a principle that everyone pays something – however small. Despite its origins in the Ismaili community, the University is a nondenominational, secular institution that does not teach religion, and does not ask students to follow it. Mr Rasul estimates that the Ismaili population among students, faculty and staff is a very small minority – probably less than 5 per cent. He says it is seen as a national institution in every Students are admitted on merit and those who cannot afford to pay will be provided for, though it is a principle to pay something – however small pictet report | summer 2014 focus on asia the philanthropist : pakistan 25 country it operates in: in East Africa, for example, there have been Aga Khan schools and clinics for decades and many government ministers have been educated in the schools. Today, the University is expanding into the liberal arts, such as humanities, social sciences, economics, journalism, architecture, political science and public policy. It has carried out research over the years, but all research projects were expected to be carried out in villages or slums. ‘The Aga Khan and his advisory team believed that it should be seen as university of the real world and not an ivory tower disconnected from the population around it. In the last five years, however, we have been starting bench research in the University in two fields: stem-cell research for diseases that affect the developing world, often in different ways from the developed world; and research into understanding how children learn to read and count.’ The University has just one campus in a developed country: the Institute for the Study of Muslim Civilisations in London. Working with London’s School of Oriental and African Studies and the Universities of Oxford, Cambridge and Edinburgh, its mission is not just to study history or doctrine, but also the civilisations and cultures of Islam. ‘There is a rich array of music, architecture, art and literature from countries in Africa and Asia with Muslim populations, majority or minority. The Institute’s job is look at the past, to record and explain, but also at the present where migration is leading to problems of integration – of Pakistanis in the UK, North Africans in France, Turks in Germany and so on – which the host populations are often struggling to understand. ‘But its studies are also important for contemporary Muslim societies,’ adds Mr Rasul, ‘with many countries discussing constitutional reforms based on Sharia law, about which there are different interpretations. The Institute provides scholarly workshops, taking no positions but encouraging open dialogue to bring out thoughts and ideas to help countries understand better how they can turn a set of wishes and a philosophy into laws that govern the lives of people. Locating the Institute in London gives us the academic freedom to hear to all points of view, even those that people may feel uncomfortable with.’ The University is one of 10 institutions that are part of the Aga Khan Development Network, which has an annual budget of around USD1 billion and is working in more than 30 countries, mainly in Asia and Africa. Other members of the network include the Aga Khan Foundation, Fund for Economic Development and Agency for Microfinance, and although they are all independent, they work together so that their different pursuits interact and reinforce one another. But the Aga Khan does not see himself as a philanthropist, says Mr Rasul. ‘His Highness sees it as his duty as a Muslim leader to help the underprivileged improve their own lot in life’ 26 the philanthropist: pakistan ‘His Highness sees it as his duty as a Muslim leader to help the underprivileged improve their own lot in life. He does so in partnership with true philanthropists, such as Bill Gates, who donate their money to achieve certain objectives and is one of our largest funders. Mr Gates believes that the network can help realise his wishes to tackle diseases such as malaria, polio and HIV/AIDS, and improve health outcomes for women and children through education. We also work with government development partners such as the US Agency for International Development and similar organisations in countries such as Canada, the UK, Germany, France and Japan. ‘The Aga Khan Foundation is an operating foundation which receives money to carry out projects in the field that work to improve health, education, habitats, livelihoods and the environment. These can be in villages, but also in towns where restoration projects train people in skills that create employment which continues when restoration is complete. His Highness sees himself as a developer of harmonious, socially cohesive, economically empowered societies that are looking to improve their own lot in life. We never use the words “charity” or “philanthropy”, because we provide the support they need to improve their own quality of life for themselves.’ Before becoming President of the University, Mr Rasul had spent much of his life in Canada. Born in Kenya and educated there in Aga Khan schools, he went to the UK to study engineering and then to Quebec where he took a Masters in Business Administration at Montreal’s McGill University. He and his wife – a graduate of the University of Toronto – decided that Canada was a good place to bring up a family, and they moved to Vancouver where his business career led to involvement with two successful technology start-ups. It was after the second had taken off that the Aga Khan asked him to pictet report | summer 2014 focus on asia The Founder and Chancellor of the Aga Khan University, His Highness the Aga Khan, presenting degrees to graduates become President of the University. He had already been involved with four Aga Khan projects in Canada: the Aga Khan Museum and the Ismaili Centre, both iconic buildings in Toronto; and in Ottowa, an ambassadorial building and the Global Centre for Pluralism. The latter, which was set up with the Canadian Government, studies how successful societies can be forged in multi-ethnic, multi-lingual, multireligious countries. He still has a home in Vancouver, where his mother and most of his pictet report | summer 2014 focus on asia children and grandchildren live. He spends around a week a month in the University’s headquarters in Pakistan, but he is constantly travelling between its campuses and its international partners. ‘Pakistan was a revelation in many ways,’ he says, ‘with different working practices, decision-making processes and government ways of working – all in a country with big ethnic and religious differences.’ But despite issues of leadership in Pakistan and his native Kenya, he sees that both are beginning to change and develop, regardless of government. ‘The business community, education institutions, health bodies and cultural institutions have continued to grow. That is because of the strength of civil society, which as we said earlier is the key to development and in which our graduates are playing an increasingly important role.’ the philanthropist: pakistan 27 28 entrepreneurs: philippines pictet report | summer 2014 focus on asia Teresita Sy-Coson At the helm of a retail and banking empire in the Philippines A shoe store in Manila has grown into one of the largest conglomerates in the Philippines, with interests in retailing, shopping malls and banking that meet the needs of the country’s growing middle class pictet report | summer 2014 focus on asia As a young child growing up in Manila, the capital of the Philippines, Teresita Sy-Coson worked parttime in the family shoe store while still at school – as did her younger sister and four brothers. After graduation in 1970 with a commerce degree, she began working full-time at the store, with a focus on merchandising that quickly doubled sales. Two years later, her father asked her to open his first department store in Manila, launching a retail empire which has since become the largest in the country. Today, she is Vice-Chairperson of SM Investments Corporation, the listed family holding group, Chairperson of BDO Unibank which is majority-owned by SMIC, and holder of board positions in several SM Group subsidiaries. Teresita Sy-Coson’s father is Henry Sy, a Chinese Filipino who has become one of the richest businessmen in the Philippines. Born in China, he emigrated to the country and started selling rejected and overrun shoes. He opened a small shoe store in Manila in 1958, the first step in creating the SM Group, which today has diverse interests in the Philippines and further afield. Joining the family business was destiny for Teresita and her five siblings, she says. ‘As family members, we were taught to work whenever we had time. There was no choice but for everyone in the family to help out wherever we could. And as the business grew, we all became involved in different areas.’ The department store that she opened at the age of 22 was innovative for Manila, where the middle class was still relatively small and where most people shopped in outdoor markets or small street shops. But aspirations were rising, and customers flocked to the air-conditioned department store to do their shopping out of the tropical heat. Despite opening at a time of economic crisis, it proved successful and was the first of many. Ten years later the family launched its first shopping centre. Today it owns more than 230 stores nationwide, close to 50 malls in the Philippines and five more malls in mainland China. And according to Teresita Sy-Coson, the middle class market has been growing steadily as more Filipinos work abroad and send money home. ‘That group of people accounts for about a third of our retail business, while the rest are local residents where we are strongest in the middle income market. Digital communications entrepreneurs: philippines 29 ‘I still like to wander around, to feel the pulse on the ground’ are changing tastes, so we focus on premium brands, leaving luxury brands to others. We are also upgrading our malls and our SM Mall Asia is the biggest in the country. These premium malls are attracting more international brands such as Uniqlo, Forever 21 and Zara.’ She says she often finds it hard to explain her success in the retail market, especially since she had no qualifications or training in merchandising. She tended to follow her instincts and her upbringing meant that she was prepared to work long hours. She also feels that her origins in a modest Manila neighbourhood may have helped her identify with the customers. ‘We grew 30 entrepreneurs: philippines up in a place where haves and have-nots came together. I always liked to walk around and see how people lived. And I still like to wander round, to feel the pulse on the ground.’ As for the mall business in China, the strategy is to grow it slowly and steadily. ‘While there are differences between China and the Philippines, we have chosen to open in areas which are similar to our own developing market. That means away from the wealthier urban areas, targeting communities with consumers like our own.’ The other focus of her work has been the family’s Banco de Oro which in the 1990s was relatively small. She used the same approach developed in retailing, targeting the rising middle class with longer opening hours, branches in malls and new products and services. By 2006, BDO was the country’s fifth largest bank and had acquired a minority stake in Equitable, the third largest. The two banks merged in 2007 to create BDO Unibank, which she chairs and which is now the country’s largest. SMIC owns a majority stake, with the remaining shares publicly traded. A challenge for both the retail and banking businesses is the potential growth of e-commerce, which is relatively underdeveloped in the Philippines. However Teresita Sy-Coson expects it to grow with the middle class. ‘In retail, there are customers who don’t have time to come to our stores, and growing numbers, especially among digital-savvy younger people, who want to do their banking online. It will take a while to grow, but we are prepared for that, seeing e-commerce as complementary to bricks and mortar right now.’ Such long-term planning is typical of family businesses, which tend to be less motivated by short-term profit than publicly owned companies. Each decade has seen SMIC break new ground, from department stores, to shopping centres, to malls and property development. The listing of the Holding Group put pressure to expand, says Teresita Sy-Coson, but it also provides a source of capital. ‘Because we grew up in an entrepreneurial family, we have maintained an entrepreneurial spirit – the way we do things is very hands-on. The organisation is relatively flat, and while we rely a lot on professional managers, our focus is more on action than process.’ Although she had no choice in joining the family business, she does not expect to be succeeded by her three children from her marriage to the late Louis Coson, a Chinese pictet report | summer 2014 focus on asia Teresita Sy-Coson’s tips for next generation entrepreneurs • Work together with the longterm vision that makes family businesses successful for shareholders • Stay close to your market. While professional managers will do that, if at least one family member does so, he or she can reinforce the family’s long-term perspective • Encourage the risk-taking that family businesses can manage to create long-term success. My father thought 20 years ahead, and took risks with that perspective pictet report | summer 2014 focus on asia lumber tycoon. One son and one daughter have graduated and are professionals who work for others, while her daughter is still studying the arts in London and is unlikely to join the company. ‘It was hard for me in a sense that none of them wanted to follow me. But my brothers’ children are more obedient and they follow their fathers – four or five are already in training,’ she says smilingly. ‘And even if there is no continuity, professional managers can run the businesses for us.’ Teresita Sy-Coson attributes much of her success to her father, who always encouraged his children to work hard, be frugal and strive for the best. He remains Chairman of the holding company, but has gradually withdrawn from involvement in the business as his children have matured in their roles and learnt to work successfully together. ‘Asia is young and I am sure our family companies will become more like those in Europe where some children decide not to join their family businesses, while others will stick with it through the generations. I guess that is human history!’ entrepreneurs: philippines 31 32 pictet report | summer 2014 focus on asia SM AURA PREMIER, Taguig City, Philippines pictet report | summer 2014 focus on asia 33 Hans Michael Jebsen A Hong Kong company with roots in Denmark A trading company founded by two Danish families has been acting as a bridge between Asia and Europe for more than a century' they appreciate the presence of others. You don’t see people eating alone in a restaurant: that would be absolutely unthinkable. They have a ‘round-table’ mentality. ‘Because of these differences, we have a cultural bridging function. And while we can’t change the way we are from birth, we can open our eyes towards the realities of cultural diversity – and we appreciate it. When in China, you’d better like it here: if you don’t, you’re in the wrong place!’ The founding families came from a Baltic shipping port in the German state of Schleswig which is today part of Denmark. The company’s ‘Our corporate culture combines a European early trading activities were mainly in industrial sensitivity to local markets with Asian ways goods, mostly exported from Germany which was of operating,’ says Hans Michael Jebsen, great rapidly industrialising, but with some consumer grandson of one of the founders and Chairman of products too. It started to brew beer and distribute the company since 2000. ‘In Europe, individuals it in northern China, for example – and Blue Girl are interested in being given a free hand in the Beer is today a flagship brand with a quarter of way businesses are run. But in Asia, priority is the Hong Kong market. The company has now given to the communal feeling, and there is a built up a large portfolio in metals and plastics great urge to work in teams. People here like to products, supplying the car industry as well as be in groups: they travel in groups, not because managing brands such as Porsche in China, the they can’t afford individual tickets but because fastest growing automotive market in the world. When Jacob Jebsen and Heinrich Jessen co-founded Jebsen & Co in 1895, it was as a shipping agency based in Hong Kong, then a British colony. Their two families had long shipping traditions and in the mid-19th century had expanded their reach to Asia – Europe’s new frontier. China was the pre-eminent destination for European shipping, and Jebsen & Co, like many similar enterprises, quickly moved into trading with the vast Chinese market. Today, it has become a diversified company with interests in distribution, marketing and manufacturing, which prides itself on its blend of European and Asian values. 34 entrepreneurs: hong kong pictet report | summer 2014 focus on asia pictet report | summer 2014 focus on asia entrepreneurs: hong kong 35 Speaking in his beautiful mansion on The Peak, with stunning views over Hong Kong Island, Hans Michael Jebsen says that the first generation were sailing on uncharted waters when they came to China. ‘They relied on compradors [Chinese middlemen] to sell on the goods they imported and to guarantee payments. The relationships with the families of those compradors prospered through our history: despite interruptions caused by the Second World War and the Cultural Revolution in China, we had built up trust with them. That was our real heritage – the asset of our business is not bricks and mortar but our reputation as a reliable and trustworthy trading partner which treats China as its own turf but acts like trusted guests.’ An early move by the company was the opening of a Hamburg office in 1909, but its global reach has greatly expanded in recent years. In 1963, Jebsen and Jessen (SEA) was established in Singapore to run operations in the ASEAN region, managed today by Johann Heinrich Jessen, great-grandson of the other founder. Companies have also been set up in Korea, Australia, Taiwan and Vietnam, and the Hamburg office runs the Europe and Australia businesses – the latter an exporter of raw materials, mainly to China. Hans Michael Jebsen grew up in Denmark and pursued many interests in his youth, but he found the company was in his DNA, as was the desire to ensure continuity in the business. ‘So the idea of becoming a businessman and living out in Hong Kong was with me from early on. I joined the company at 22 when my father died, though it was a challenge to combine running the business with still learning about it.’ He is therefore keen that any of his children who want to follow him into the business should have the opportunity to learn about the business before taking on responsibility. ‘We’ve always taken the view that the children should have the chance to develop their own talents and interests and only join the company if that is what they are interested in. But every family company wants to anchor the continuity of its values in the business, and if a child is interested they should have the opportunity to come to the bridge. However, they should first earn their own feathers so that they are ready to contribute and manage.’ Today, the company has four business groups: consumer products, beverages, industrial manufacturing and luxury products. ‘In this region we’re now in the business of distribution and marketing of branded products, as well as of the industrial products exported by China.’ One priority for the company is developing its corporate philanthropy programmes, which cover three sectors: the arts; eye health, which provides consultations and operations for people in China; and environmental issues. ‘It is important to make staff aware of the necessity to offset carbon emissions. I want to get people involved in 36 entrepreneurs: hong kong The first generation were sailing on uncharted waters when they came to China pictet report | summer 2014 focus on asia these activities, so that they feel they can have an impact. And we have to lead by example in all of this.’ He sees plenty of challenges ahead for the company. ‘China is the opportunity of the century, but it requires the ability to work in a market of great size and diversity which is still in its fermentation stage,’ he says. ‘The speed of development has been phenomenal, and e-commerce has caught on faster than anyone expected. Asian societies vary tremendously – perhaps more than European cultures. But they are very young societies whose consumers want the latest technology, and have an increasing desire for quality and for the world’s top brands.’ And he sets out a very Chinese justification for the family’s philanthropic activities. ‘The gap between rich and poor has widened, and they live in parallel worlds these days. People from privileged backgrounds who go from elite universities to fast-track careers in the upper echelons never meet the majority who lead very challenging lives with little chance to develop their talents. So there is lots to be done to bridge these two worlds and break down the boundaries, because social harmony is at the root of prosperous societies.’ pictet report | summer 2014 focus on asia Hans Michael Jebsen’s tips for budding entrepreneurs • Follow your instincts: don’t deal with people you wouldn’t want to deal with in your private life. You have to like the people you work with • Don’t rush into things: listen and think, and then listen more and think again before you make a decision. The pace of market dynamics can be very dangerous • Avoid being driven by material motives – that leads into a dead end. Money should be used to create something: most successful people are aiming to find solutions that make peoples’ lives better entrepreneurs: hong kong 37 38 xxx pictet report | summer 2014 focus on asia Nishita Shah Federbush The new face of Thailand’s venerable trading dynasty The 33-year-old Boston University graduate and licensed pilot represents the sixth generation of an Indian trading family on the board of its corporate empire, promoting its brands globally as it diversifies into other activities As someone who became a director of one of Thailand’s biggest businesses in her early 20s, Nishita Shah Federbush lives life in the fast lane. She represents the next generation of the Shah family on the board of GP Group and on those of its companies in sectors ranging from shipping and mining to pharmaceuticals and aviation. Described as the new face of the group, she also created a high-end fashion label, leads the Group’s corporate social responsibility initiatives, is an instrument-rated pilot and enjoys sailing, while being a wife and mother. Nishita’s career with GP Group began after she graduated from Boston University School of Management, but she says she had never seen herself working anywhere else. ‘It was a natural progression after growing up in the family business and hearing all about it. I know it runs counter to many people’s philosophies but my father was very keen to have all his children working with him, being sure he could give us the very best, well-rounded experience. Neither I nor my brother or sister have ever worked outside the family, and since my mother works for it too, all five of us are involved.’ GP Group is a holding company for the many businesses of an Indian family that began trading in Bombay more than 150 years ago. The pictet report | summer 2014 focus on asia Group’s modern history began in 1868 when a second generation member set up the Gangjee Premjee Company in what was then Burma, to export rice from Burma, Vietnam and Thailand to the Middle East and Africa. Having moved its base to the Thai capital of Bangkok in 1918, it grew fast and the family adopted the surname Shah, Gujarati for ‘merchant’ or ‘trader’. Nishita’s father Kirit added a wide variety of goods, services and agricultural products to its trading activities, and later coal, steel, cooking oil and canned goods. In the 1980s, he founded new companies, including Precious Shipping, a fleet of dry bulk freighters which is listed on the Thai Stock Exchange. Other activities included pharmaceuticals, real estate and construction, and by 1996 the family had interests in more than 150 different companies. The 1997 Asian economic crisis was a setback, but the GP Group as it had become enjoyed a remarkable recovery, building a global presence through its exports and joint ventures in other countries. Today, Precious Shipping is Thailand’s second largest shipping company – one of several boards on which Nishita sits with her father. ‘I am Managing Director of GP Group, but in some ways that just feels like a title because next generation: thailand 39 ‘I hope we’ll be celebrating another big anniversary in 30 years – 175th – like those old Japanese and European businesses with long-term success and continuity’ the Group is so very diverse: it is a collection of small gems and rough diamonds that we hope to polish to reveal their worth. We have always relied on professional management and my father has always stressed the need to separate management from ownership – there should be no “guest appearances” by family members dispensing advice! So my role is to shape the Group’s culture as we go into the next generation. I love meeting people, and I really enjoy finding the next-gen recruits. ‘We celebrated 145 years of the family company last December, and as we head for the 150th anniversary, I’m looking after marketing and branding and bringing in new talent as people retire over the next few years. My father is a real entrepreneur and backs projects people bring to him or finds people to run companies based on his ideas. The challenge for the next 145 years is to build on what has been achieved 40 next generation: thailand and take strategic decisions about where and how else to invest.’ Nishita Shah Federbush says that the family members all have different strengths, and try to play to them. Her sister focuses on the Mega Pharmaceuticals business, which started as a small company producing gelatin capsules for the medical profession in the 1980s and has spawned dozens of labs manufacturing almost 100 different drugs and nutritional supplements in 25 emerging countries in Asia and Africa. Her brother is the family representative on the recently acquired Christiani & Nielson, a listed construction company which is Thailand’s oldest. And her mother runs all the hospitality and services businesses, including a travel agency and the Thai operation of Jet Airways, her sister’s Indian airline. One of Nitisha’s own initiatives was the launch five years ago of the Burn Baby clothing pictet report | summer 2014 focus on asia Making her mark 1992 Nishita becomes the largest shareholder in Precious Shipping when it lists on the Thai Stock Exchange, less than a decade after her father founded the fleet of dry bulk freighters. 2002 On graduation from Boston University, she is appointed Director of Precious Shipping, becoming Thailand’s youngest director of a public company. company and its Nsha fashion label, a slightly abbreviated Sanskrit word for ‘intoxicated’ that also evokes her own name. She has since taken a break from this demanding business following her marriage to Maxwell W. Federbush II, scion of the New York real estate family, and the birth of her first child. Her son is now two – ‘a most entertaining young man’ – and she or her husband always try to be with him. ‘I have a great support system, with a great husband, and whenever possible we try to make sure that at least one of us is home. And if we are both travelling, my parents are often available. When nobody is in town, we take him with us now that he’s a bit older. Without all this support, I wouldn’t be able to do it all in the same way – I don’t know how single moms do it. I’ve always tended to take on too much, but since having a baby, I’m focusing my business activities because there isn’t enough time to do all the things I want to do.’ She regards the Shahs’ GP Foundation as one of her most important commitments, pictet report | summer 2014 focus on asia 2008 Launches the Burn Baby clothing company and its Nsha international fashion label on three continents. 2013 Organises GP Group’s 145th anniversary celebration, lists Mega Pharmaceuticals on the Thai Stock Exchange and continues focus on technology and sustainable development. supporting the Queen Sirikit Centre for Breast Cancer in Bangkok. ‘The doctor in charge, Dr Khris Chatamra, is truly impressive,’ she says. ‘He has built up the hospital from an abandoned building to the premier cancer treatment institute in Thailand. As with any charity, rather than look at the cause, we look at the people and we were so impressed with him. We try to support people like him in a big way, rather than spread our support too thinly.’ Her vision for the future? ‘I hope GP Group will be celebrating another next big anniversary in 30 years – our 175th – having become like those old Japanese and European businesses with a reputation for long-term success and continuity. I also want to write a book and make a video to encapsulate the history of the family and the Group before it is all forgotten. And then I hope to continue our growth in the technology sector, and take it into new fields like sustainable farming, especially in Africa. ‘Above all I want to provide an environment for my children that equips them to do what they eventually choose to do – whatever it is.’ next generation: thailand 41 42 xxx pictet report | summer 2014 focus on asia Adrian Cheng An artistic revolution in Asian retailing The third-generation member of a family with interests in retailing, property, hotels and infrastructure has adopted an entrepreneurial approach to rebranding the business through museum retail projects in Hong Kong and Greater China Adrian Cheng is a man with a mission: he wants to modernise the family business by using his interest in arts. The business, built up by his grandfather, includes the world’s largest jewellery retailer and an extensive property empire that stretches far beyond its Hong Kong base. Now working in senior roles in both the jewellery and property operations, he has radical plans to develop the group in a market that is constantly expanding and evolving. ‘Chinese consumers are changing very fast,’ he says. ‘Particularly in the cities, they are now more focused on design, and they want eco-friendly products – they are interested in sustainability. They care more about health and lifestyle. They are becoming more global as they travel around the world, and less local in the brands they buy. They want information about the history of products and the materials they are made of, whether they are buying a flat or selecting a jewellery design. They are interested in customised, one-of-a-kind products that reflect their individuality.’ His priorities for meeting the needs of this pictet report | summer 2014 focus on asia new generation of consumers are development and innovation. On the development side, the challenge is to attract and groom new talent and leadership for the business. He also wants to restructure operations, to make them simpler and leaner with a clear vision. He has created innovation labs to devise new products focused on contemporary art and design, which can add value in all the group’s operations. ‘We have to reinvent ourselves constantly with new ideas and innovative products to surprise our customers.’ The family business originated in Macau with Chow Tai Fook, a jewellery retailer owned by the father-in-law of Adrian Cheng’s grandfather. After the Second World War, his grandfather moved to Hong Kong to expand the business in the British territory, taking it over after the death of his father-in-law. Together with his son Henry, he began investing in commercial and residential real estate, expanding into businesses such as hotels, utilities and infrastructure across China. As New World Development, the property company next generation: hong kong 43 ‘You have to respect the heritage and values of the family business, but also create your own values and a new vision’ listed on the Hong Kong Stock Exchange in 1972, and today has a market cap of around USD10 billion. Chow Tai Fook was valued at USD16 billion when it listed in 2011. Henry Cheng now runs the family businesses, but his children are all involved: Adrian is an executive director and General Manager of New World Development and an executive director of the jewellery business with responsibility for strategy, branding, marketing and e-commerce; his younger sister Sonia manages the hotels; and Brian, the youngest, runs the infrastructure business. Speaking in his office high in the New World Tower in Central, Hong Kong, Adrian Cheng says that joining the family business was not something he had particularly planned to do. ‘I had studied in the US for 10 years, and after graduating from Harvard, I moved to Kyoto to study Japanese art. After a period as an 44 next generation: hong kong investment banker, I felt ready to join the family business – but only if I could be entrepreneurial and add value. So in 2006, I joined the business to list the department store arm of the group, going on to join the jewellery operation in 2009 and New World Development in 2010.’ In all his activities for the group, he deploys his artistic knowledge and expertise. In the 2,000 jewellery stores, for example, he takes a keen interest in design, ranging from rings for China’s growing mass market up to pricey customised pieces for the VIP segment, which accounts for up to 10 per cent of sales. ‘We have one million VIP customers in China and 100,000 in Hong Kong, and every year we invite them to an auction where we sell a very small number of unique pieces.’ Chow Tai Fook’s customers are mainly women, mostly married and typically over 30, and they buy pieces designed to reflect Chinese pictet report | summer 2014 focus on asia Making his mark 2006 Joined the New World Group, the family’s property business, and Chow Tai Fook, its retail jewellery chain. 2009 Opened the first K11 Art Mall in Hong Kong’s Masterpiece development, founding the K11 Art Foundation in the following year. heritage and authenticity. ‘We have new-born baby products, marriage products and even women’s self-reward products. In China, 50 per cent of luxury sales are to women – more than 70 per cent of Chinese women work. They can support themselves, they are self-confident and they buy their own jewellery and diamonds.’ There are also opportunities to deploy his artistic approach in the property business. The art entrepreneur successfully created a new hybrid model combining art and commerce and introduced the new museum retail concept K11, building high-end lifestyle art malls, offices and serviced apartments in Greater China. In 2009, he opened the first K11 Art Mall in Hong Kong’s Masterpiece development, and K11 Shanghai in 2013. A further 17 are planned across China over the next five years. The malls draw on the work of the K11 Foundation, a non-profit organisation which grooms contemporary Chinese artists and runs public art education programmes. The foundation also promotes Chinese art abroad by collaborating with museums such as New York’s Metropolitan Museum of Art and the Palais de Tokyo in Paris. ‘We put the programmes and exhibitions into K11 Art Malls, Offices and Residences, as well as independent art spaces. The artists can carry out community engagement in these places, and the public gain access to their work. These aren’t galleries, by the way – we don’t sell the works, but we give the artists money to do the work and we promote them for free. It’s art for the masses.’ Adrian Cheng is also an art collector in his own right, with a foundation that collects global masterpieces and a personal collection of emerging contemporary art focused on Chinese artists. He visits global art fairs in Basel and Paris and has just curated his first exhibition, on the popular Chinese artist Zhang Enli, at Art Basel Hong Kong in May 2014. And he has staged China’s first ever Monet exhibition in pictet report | summer 2014 focus on asia 2011 Introduced the Chow Tai Fook High Jewellery Collection, auctioned each year to the retailer’s VIP customers. 2012 Appointed as General Manager of New World Development, the biggest listed entity in the family business. Shanghai’s new K11 Art Mall, with 55 pieces from Paris’s Marmottan Museum. He also promotes sustainable art forms and displays a striking piece in his office made from recycled materials such as old curtains and tablecloths. ‘A lot of people think it must be by a famous artist,’ he chuckles, ‘but it was the work of a bunch of elementary schoolkids. I want to show the next generation that everyone can be an artist, and that you can use recycled materials to make beautiful art.’ He sees all of these activities as part of his drive to be a family entrepreneur in a rapidly changing world. ‘You have to respect the heritage and values of the family business, but also create your own values and a new vision, a new platform for new products. All of that is doable, but it takes a lot of time to extend the family business to a new level. I am young, and I am still learning.’ next generation: hong kong 45 46 xxx pictet report | summer 2014 focus on asia Dee Poon Launching a clothing brand in modern China A fashion heiress is working in her mother’s business, which makes shirts for the world’s leading fashion houses, creating branded garments suitable for the fast-changing and aspirational Chinese menswear market Dee Poon is a scion of a Hong Kong fashion dynasty, yet when she decided to enter the business it was on a small scale. She set out to develop a line of men’s shirts for a retailing arm launched by her mother in the 1980s, which are now sold through stores in Hong Kong, Shanghai, Beijing and two other Chinese cities. The venture might seem unadventurous given the greater scope to sell fashion for women, but she sees the men’s market as a better way to achieve her ambition of creating a clothing brand that is relevant to today’s fast-changing market. ‘I grew up in fashion – in factories, in shops, at fashion shows. When I started here, I dabbled in fashion which tended to be centred around me but ended up being all about me. That’s much less gratifying than being in men’s shirts, which allows me to learn about other people and to stretch myself. The women’s market is mostly about fashion, but men’s tailoring is more about style and functionality and it’s very detailoriented. Women’s fashion can go anywhere, but with men it’s about specific sartorial gestures and if you go too far, it’s no longer wearable.’ It would be hard to imagine a better family history for a young entrepreneur with ambitions to enter the fashion trade. Dee Poon’s mother is Marjorie Yang, owner of Esquel Group which was founded by her father and is the world’s larg- pictet report | summer 2014 focus on asia est producer of premium cotton shirts, supplying fashion houses such as Ralph Lauren, Tommy Hilfiger and Nike. Dee Poon’s father is Dickson Poon, the Hong Kong luxury goods retailer who owns Harvey Nichols, the iconic fashion store in London’s Knightsbridge, as well as a host of franchises and licences for leading luxury brands. After graduating in philosophy at Harvard University in 2004, Dee Poon gained her first experience in the industry by working as a buyer for a year at one of her father’s retail businesses in China. She was fresh out of college and recalls the experience as being scary, though she succeeded in restoring it to profit. She was then recalled to Hong Kong to become the manager of PYE, Esquel’s shirt retailing arm, which was founded by her mother in 1984. Her role has since evolved into being Chief Brand Officer for PYE. ‘I spent the first year making a lot of mistakes, but I made fewer in years two and three and built up a team. And I realised we had a lot of advantages, being based in Hong Kong and having a manufacturing background, so I spent two years rebranding the company with a newer version of PYE. We’ve spent a lot of time thinking about how to make the brand relevant to our customers, about Asia looking outwards from a Chinese base. We launched the first rebranded store in Hong Kong two years ago, and while I’d next generation: hong kong 47 ‘The women’s market is mostly about fashion, but men’s tailoring is more about style and functionality ’ 48 next generation: hong kong pictet report | summer 2014 focus on asia Making her mark 1984 Marjorie Yang, Chairman of Esquel Group, creates PYE, a luxury shirt brand offering perfect dress shirts for men on the go. 2009 Dee Poon, Marjorie Yang’s daughter, joins PYE as Chief Executive Officer. like to say it was complete, we’re still working on the brand structure. ‘We’re focused on quality and the effects of our actions. As a vertically integrated business, we think about its sustainability – its impact on our people and our communities. As a manufacturing company, we want our industry to change the lives of people entering the market economy. It’s in our blood, part of our family heritage. And we want Esquel to develop from making shirts for other brands to having its own brand that is marketed directly to the consumer.’ Being vertically integrated offers real challenges in fulfilling the vision. ‘We start with seed research and cotton farming practices and look at ginning, spinning and weaving. Our cotton farms are in Xinjiang [the autonomous region in China’s northwest] around Kashgar in the far west, and our supply chain involves many hands. We touch a lot of people, and that’s special. pictet report | summer 2014 focus on asia 2010 Dee sets out to revitalise the PYE brand, enlisting Hong Kong designer Stanley Wong for its signature shirt sculpture. 2012 PYE is relaunched with the opening of its Hong Kong store, designed by Taiwanese architect Ray Chen. ‘We’re designing a new eco-undershirt for Earth Day and we wanted to make something that really changed the amount of water, energy and chemicals in a garment. So we came up with a “bleach, no-dye” approach: bleach is natural, but we don’t add the fasteners and whiteners to make the garment perfectly white. So it had to be ivory, but we used the whitest cotton – creating a new product by starting with the yarn. Fashion used to be the tail-end of the process, but now we engineer the product to create the garment we want.’ Although she is working in a family company, she does not see it as inevitable that she will eventually run it just because she is a blood-relative of the Chairman. ‘My boss is not a family member, and I’m here because I’m good at my job. I’m sure that someone could do it better, but we haven’t found them! I love working close to my mother and although I miss a lot of things about North America, I like being around my family.’ next generation: hong kong 49 acknowledgements The success of Asia’s businesses reflects the remarkable talents of the entrepreneurs who created them – talents that are often passed down to their successors and are still apparent in today’s young, next-generation family members. Provided that the Asian economies can maintain high growth rates and overcome the challenges that lie ahead, they will continue to make their mark on the global economy. We should like to thank all of those who shared their inspiring stories with us and spoke of their ambitions for the future. From Hong Kong, they were Adrian Cheng, Dee Poon and Hans Michael Jebsen. Teresita Sy-Coson gave a perspective from the Philippines, as did Pierre Chen from Taiwan. In Singapore, we interviewed Koh Boon Hwee and Richard Eu, and in Bangkok Nishita Shah Federbush and Chotiphat Bijananda. We are also grateful to Firoz Rasul for telling us about the Aga Khan University and His Highness’s other development initiatives. Finally we thank the three Pictet investment experts for their overview of the state of the Asian economies: Christophe Donay, Lan Wang Simond and Bhaskar Laxminarayan. in the next issue of pictet report The entertainment entrepreneur Guy Laliberté founded Cirque du Soleil in 1984 with a staff of 73 and built a global phenomenon whose 5,000 employees now entertain around 15 million people worldwide each year. He went on in 1995 to create Cirque du Monde, a ‘social circus’ programme that works with at-risk youth in 80 communities throughout the world. And in 2007, the Laliberté Foundation launched an ambitious campaign to ensure that water is accessible to all, today and forever. In an interview, he explains how it all started and what has inspired his philanthropy. 50 afterword pictet report | summer 2014 focus on asia Pictet report Pictet Pictet Report is published by Pictet Group on a periodical basis. Its contents are based on a series of specially commissioned interviews and discussions on particular investment and business themes of topical interest. Founded in Geneva in 1805, Pictet is today one of Europe’s leading independent wealth and asset managers, with more than CHF390 billion in assets under management and custody at 31 December 2013. The Pictet Group is owned and managed by eight partners with principles of ownership and succession that have remained unchanged since foundation. These principles encourage a spirit of collegial management and entrepreneurship, a long-term vision and commitment by the Partners as well as a prudent risk-management policy. The Pictet Group, headquartered in Geneva, employs more than 3,400 people. 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