JOB DESCRIPTION FOR:
Marketing Volunteer
Responsible to:
Liaison with:
Sales & Marketing Manager
Box Office Assistants
Marketing Assistant
MAIN PURPOSE OF ROLE:
To support the Marketing team with the implementation and delivery of The Civic Marketing and Audience
Development strategies.
DUTIES & RESPONSIBILITIES:
1. To assist in the delivery of marketing campaigns to support both the artistic and commercial sides of
the business as directed by the Marketing team.
2. To ensure all poster sites, flyer distribution points and print outlets are kept stocked at all times with
up to date print materials as directed by the Marketing Assistant.
3. To support the Marketing team in maintaining and updating the CRM database (marketing, press,
education and networking contacts).
4. To assist the Marketing team with attendance at promotional events, fairs and networking
opportunities, and confidently advise all customers on events and exhibitions taking place.
5. To assist with postal mailouts as directed by the Marketing team.
6. To support the Marketing Assistant in collating written copy, images and materials for the season
brochure, Civic website and additional printed materials.
7. To update Civic social media sites (Twitter and Facebook) as directed by the Marketing team.
8. To play an active role as part of The Civic team and contribute to the wider objectives of the
business.
9. To engage in training and development as and when required by the PR and Marketing
Manager/Chief Executive.
10. To uphold and comply with the organisation’s policies and procedures and the law in relation to
health and safety, financial regulations, equal opportunities, data protection required for the
effective and appropriate operation of the venue.
11. To undertake any other duties commensurate with the salary and level of responsibility of the post
as directed by the Sales & Marketing Manager.
PERSON SPECIFICATION:
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Excellent personal presentation
A passion for the arts/events management
A commitment to excellent customer service
Willingness to work flexible hours
Strong team player
Over 18