Improving Transportation
Management and Traveler
Information User Experience
ITS 3C Summit
Sept. 17, 2014
Agenda
•
•
•
•
•
•
•
History & Growth
Project Overview
Traffic Control Center Users
Public Safety Users
Public Users
Lessons Learned
Future Plans
History & Growth
Gwinnett County DOT
ITS Mission Statement
The primary mission of the Gwinnett County Intelligent
Transportation System is to minimize delays on the
roadway system by providing peak hour and special
event surveillance of county arterials to identify incident
locations and areas of congestion, allowing remote
signal coordination and maintenance, and enabling
local (government, business and citizen) access to
traffic conditions.
History & Growth
• Completed 33 ITS Projects
between 2001-2013
• Provides Communications along
~200 Miles of Major Corridors
• Connects 420 Traffic Signals and
191 Traffic Cameras to the TCC
History & Growth
•
Launched GC Smart Commute in 2010
www.gcsmartcommute.com
•
Traveler Information Website
•
Live real-time traffic looped for heavilytravelled intersections and corridors
during peak hours
• TVgwinnett, weekdays from 6:30am –
8:30am and 4:00pm – 6:00pm
Project Overview
• The ITS expansion and user feedback
necessitated an improvement to the
GCSmartCommute website
• GCSmartCommute was limited to 16
video streams in a rotation
• User feedback was 99.99% to have
access to see all cameras on a route
Project Overview
• Establish a local instance of the
Georgia DOT NaviGAtor II system to
serve as a central platform
• Maintain a phased approach to
expand the capabilities and provide a
consolidated user interface with
• Map display of County & GDOT CCTVs
• Video wall control
• User Hierarchy
Project Overview
• Enable sharing of information to
facilitate traffic management functions
• Provide easier use for County Public
Safety staff for Incident Management
• Respond to user feedback for more
information & options on the GC
Smart Commute website
multicast
Project Overview
External
Users
`
`
multicast
Internal
Users
Fire / Police /
911 / EOC
Gwinnett County
DOT ITS
Network
Georgia
DOT ITS
Network
`
NaviGAtor II
Statewide
System
Internal
Users
`
External
Users
multicast
Project Overview
External
Users
`
`
multicast
Internal
Users
Fire / Police /
911 / EOC
Gwinnett County
DOT ITS
Network
Georgia
DOT ITS
Network
NaviGAtor II
Statewide
Video Server
NaviGAtor II
Statewide
System
`
Internal
Users
`
External
Users
multicast
Project Overview
External
Users
`
`
multicast
Internal
Users
Fire / Police /
911 / EOC
Gwinnett County
DOT ITS
Network
Georgia
DOT ITS
Network
NaviGAtor II
Statewide
Video Server
NaviGAtor II
Statewide
System
`
Internal
Users
`
External
Users
NaviGAtor II
App Server
NaviGAtor II
DB Server
Initial Deployment
1
multicast
Project Overview
External
Users
`
`
multicast
Internal
Users
Fire / Police /
911 / EOC
Gwinnett County
DOT ITS
Network
NaviGAtor II
Video Servers
Georgia
DOT ITS
Network
External
Access
2
NaviGAtor II
Statewide
Video Server
NaviGAtor II
Statewide
System
`
Internal
Users
`
External
Users
NaviGAtor II
App Server
NaviGAtor II
DB Server
Initial Deployment
Gwinnett
Video Servers
External
Access
2
1
Project Overview
Gwinnett County
IT / Admin
Network
multicast
GC Smart
Commute
Website
Integration
External
Users
`
3
`
multicast
Internal
Users
Fire / Police /
911 / EOC
Gwinnett County
DOT ITS
Network
NaviGAtor II
Video Servers
Georgia
DOT ITS
Network
External
Access
2
NaviGAtor II
Statewide
Video Server
NaviGAtor II
Statewide
System
`
Internal
Users
`
External
Users
NaviGAtor II
App Server
NaviGAtor II
DB Server
Initial Deployment
Gwinnett
Video Servers
External
Access
2
1
Phase 1
Traffic Control Center Users
• Initial System Installation
–
–
–
–
Deployment Plan
Configuration / Installation
Acceptance Tests
Training and Documentation
• Resulted in the consolidation of three
software packages with additional
features / functionality
– Camera Control
– Video Wall Control
Phase 2
Public Safety Users
• External Integration
– Video Server Integration
– System Acceptance Tests
– Training and Documentation
• Resulted in one central platform to
access video for improving public
safety incident response times
Phase 3
Public Users
• Traveler Information
– Gwinnett County Website Integration
– System Acceptance Tests
– Training and Documentation
• Resulted in an interactive means for
public users to selectively view
cameras in an area of interest
Current Operation
Current Operation
Lessons Learned
• Involve the IT staff at the beginning
• Identify and procure equipment early
in the project timeline
• Implement a phased approach to
maintain focus during each stage
• Establish frequent communications to
manage scope and expectations
Future Plans
Improvements to the Customer Experience
• Travel Time Data
• Incident Locations
• Information Dissemination
• Expand to other Public Safety Agencies
Improvements to the TCC User Experience
• Upgrades to TCC Video Wall
• Increased Redundancy of the ITS Network
Special Thanks to:
• Gwinnett County Board of Commissioners
• Gwinnett County DOT Management
• Traffic Signals & ITS Section Staff
• GC Communications & IT Departments
• GC Emergency Management & Public Safety
• Consultants & Contractors
• Georgia Dept. Of Transportation
• Gwinnett voters who continue to support the
County SPLOST program
Contact Information
Tom Sever, P.E.
Chief Engineer
Traffic Signals & ITS Section
Gwinnett County DOT
678-639-8800
[email protected]
Roberto Perez, PMP
Vice President
Delcan Corporation
404-320-1776
[email protected]
Questions?