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Level 2
Organise oneself in the workplace
Credits 4
Purpose
This unit standard is generic for people who work or intend to work in any sector.
Credits to this unit standard recognises the ability to manage oneself in the work
environment.
People credited with this unit standard are able to:
 Maintain personal hygiene and acceptable appearance
 Show professionalism in the workplace
 Demonstrate knowledge of time management
Special notes
1. General Information
i. Assessment requirements for this unit standard must be both theoretical
and practical.
ii. Legislation and Policy documents cited in these Generic Unit Standards
have been guided by the Laws of Botswana and various other international
industry policies. However, these standards are cognisant of the fact that
Private Organisations and Parastatals in Botswana have their own policies
and guidelines that govern their day-to-day business.
iii. “Workplace” is a work setting in general or any environment enabling work
to be done. These include but are not limited to indoor and outdoor facilities
such as offices, factories, workshops, homes, warehouses, farms,
wholesale and retail outlets and institutions.
2. Range statements
i. Professionalism includes but is not limited to dress code, posture,
grooming, verbal and non-verbal communication in accordance with the job
requirements.
3. Definitions
i. Etiquette refers to rules governing socially acceptable behaviour
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4. Legislation and references
i. Performance of this unit standard must be done in accordance with the
following legislation and codes of practices:
ii. Employment Act: 1982, Amended 2010
iii. Public Service Act: 1998, Amended 2008
iv. Haines P.G.,Harris E.E.,Meyer W. G & Richert H.G. (1974) Retailing
Principles & Practices (6th Edition) New York, McGraw- Hill Book
Company.
v. Whitehead G. (1976) Commerce Made Simple. (6th Edition) London, W.H.
Allen & Co. Ltd.
vi. Bain E.G., Hanekom S. X. & Rowland R. W. (1996) Key Aspects of Public
Administration (Revised Edition- Seventh Impression). Cape Town,
International Thomson Publishing.
Quality assurance requirements
BOTA has established a system for moderating the assessment of candidates
against this standard. Assessors of this standard must comply with the
requirements of that system. For details contact BOTA (attention Moderation of
Assessment
Division).
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Elements and Performance Criteria
Element 1
Maintain personal hygiene and acceptable appearance
Performance criteria
1.1.
Body is kept clean in line with organisation's requirement.
1.2.
Appearance is appropriate in line with organisation's requirement.
Element 2
Show professionalism in the workplace
Performance criteria
2.1.
Respect for oneself, others and property is maintained in line with the
organisation's requirements.
2.2.
Communication etiquette is maintained to acceptable organisation's
requirements.
2.3.
Quality of work produced is in line with organisation's requirements.
Element 3
Demonstrate knowledge of time management
Performance criteria
3.1.
Priorities are established in terms of their importance and urgency in
meeting own and group goals in line with organisation's requirments.
3.2.
Immediate attention is given to important and urgent matters in line with
organisation's requirements.
3.3.
Important but not urgent matters are attended to in order to arrest the
situation before it becomes an emergency.
3.4.
Methods which assist in dealing with priortities are demonstrated.
3.5.
Methods which minimise the amount of time spent on non- urgent matters
are demonstrated.
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Comments on this standard
Please contact the Botswana Training Authority attention Training Standards
Division [email protected] comments and questions on the content of this unit
standard.
Please note
Training institutions and Assessment Centres must be accredited by the
Botswana Training Authority for the domain and level of this unit standard before
they can register credits for assessment of this unit standard.
Accredited Training institutions and assessment centres assessing against this
unit standards must engage with the moderation system that applies to this unit
standard.
Registration Data
FIELD
Subfield
Domain
Unit Standard ID Code
Date first registered
Date this version registered
Anticipated review
Body responsible for review
Document Status
© Botswana Training Authority 2013
00033.02.01
Code G
Name GENERIC SKILLS
Code GA
Name Self Management
Code GA02
Name Self Management Skills
00033.02.01
26 Nov 2004
08 Apr 2013
07 Apr 2018
Code TF0001
Name Generic Skills SSTF
FINAL - FINAL
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