COMPETITION COMMISSION OF INDIA Case No. 25 of 2016 In Re: Mr. Aniket Sitaram Kokane Proprietor of OPTIMUS SALES Room No. 4, Building No. 5, Shree Shivshakti CHS, Vaishetpada No.1, Kurar Village, Malad (East), Mumbai-400097 ....Informant And Shri Ganesh Agency, Through Mr. Sachin Popatlal Nandu Shop No. 50, New Ashok Nagar, Cama Estate, W.E. Highway, Near Hub Mall, Goregaon (East), Mumbai-400063 ....Opposite Party CORAM Mr. Devender Kumar Sikri Chairperson Mr. S. L. Bunker Member Mr. Sudhir Mital Member Mr. Augustine Peter Member Mr. U. C. Nahta Member Case No. 25 of 2016 Page 1 of 7 Dr. M. S. Sahoo Member Order under Section 26(2) of the Competition Act, 2002 1. The information in the present case has been filed by Mr. Aniket Sitaram Kokane (hereinafter, the ‘Informant’) under Section 19(1)(a) of the Competition Act, 2002 (hereinafter, the ‘Act’) against Shri Ganesh Agency (hereinafter, the ‘Opposite Party’/ ’OP’) alleging, inter alia, contravention of the provisions of Sections 4 of the Act. 2. As per the information, the Informant is the proprietor of Optimus Sales, Malad (East), Mumbai which is a distributor of Bisleri products. As per the appointment letter dated 27.12.2013 issued by Bisleri International Private Limited (hereinafter “Bisleri”) to the Informant, he was appointed as one of the distributors for Malad (East), Mumbai. It has been stated in the appointment letter that the Company reserves the right to add, alter or delete the areas of distribution, based on the needs of the trade or the consumer. 3. It has been stated in the information that Mr. Sachin Popatlal Nandu is the owner of the OP, i.e., Shri Ganesh Agency which is the distributor of Bisleri products in Goregaon (East), Mumbai. 4. It has been averred that the Informant started facing problems of intrusion by the OP in his service area, i.e., Malad (East) since the beginning of his business with regard to the supply of bottled water. It has been claimed in the information that the OP has been in the business since last 8-9 years and “…during that period of time he has managed to maintain a good relation with all the retail outlets in Malad area also & also he has built Case No. 25 of 2016 Page 2 of 7 good infrastructure & resources for the business. He has 3 delivery vehicles & an eicher truck.” 5. The Informant has stated that when he started delivery in his service area, i.e., Malad (East), he noticed that the OP was also supplying Bisleri products in the same area. Aggrieved with the conduct of the OP, the Informant raised this issue with the Sales Executive and Area Sales Manager of Bisleri and sent emails in this regard on 05.05.2014, 12.05.2014, 20.05.2014, 10.11.2014, 27.02.2015, and 06.03.2015. However, no satisfactory reply was given to him and no action was taken against the OP by the Bisleri. 6. It has been claimed by the Informant that when he contacted the proprietor of the OP to discuss the issue, he openly threatened that he would not allow any other distributor to settle in Malad (East) area. The Informant has stated that he recorded audio conversations held between him and the OP and the officials of Bisleri, which was sent to all concerned but again no action was taken by Bisleri. The Informant has submitted the recording of these conversations in a CD. 7. The Informant has alleged that the OP was dumping a large amount of stock in Malad (East) area at a very low price depleting the profit margin and causing huge losses to him. It has been averred by the Informant that by use of its dominant position in the market, the OP was also threatening the retailers that if they buy goods from the Informant, the OP would not supply them with Bisleri products during peak summer time. 8. It has further been alleged by the Informant that because of the OP’s simultaneous intrusion and due to lack of support from Bisleri, not a single distributor has sustained in Malad (East) area for more than a year in the past. Case No. 25 of 2016 Page 3 of 7 9. The Informant has also explained that the profit margin of mineral water distributors is less in light of the cost involved in the business. It thus becomes difficult to sustain if another distributor intrudes in the service area of the Informant. The Informant has stated that the OP is selling more units than him in Malad (East) because of the dumping and intrusion. 10. In a nutshell, the Informant has alleged abuse of dominant position on the part of the OP by indulging in such conduct. The Informant has stated that he is suffering losses because of the conduct of the OP. 11. Aggrieved with the aforesaid conduct of the OP, the Informant has prayed the Commission to award a compensation of Rs. 20,00,000/- (Rupees Twenty Lakh only) for the losses occurred to him between December 2013 and January 2016 along with interest; reimbursement of case filing charges to the tune of Rs.25,000/- (Rupees Twenty Five Thousand only); and written assurance from the OP that he would not bother the Informant in future by any means. 12. The Commission has perused the information and has given a careful consideration to the materials available on record. 13. The grievance of the Informant relates to the fact that the OP is operating in his service area, i.e., Malad (East) in Mumbai, and allegedly selling Bisleri products at low prices thereby hampering his profits. Further, allegedly Bisleri did not redress the grievances raised by the Informant. According to the Informant, the conduct of the OP amounts to abuse of dominant position in contravention of the provisions of Section 4 of the Act. 14. For the purpose of examining the allegations of the Informant under the provisions of Section 4 of the Act, it is necessary to determine the relevant market. Thereafter, it would be ascertained whether the OP enjoys a Case No. 25 of 2016 Page 4 of 7 position of strength required to operate independently of the market forces in the relevant market. Only when such a position is enjoyed by the OP, it would be required to examine whether the impugned conduct amounts to abuse or not. 15. The Commission notes that the informant is a distributor of Bisleri products and allegations appears to have been made in relation to distribution of bottled water. It is observed that bottled water is different from tap water in terms of quality, mode of supply and delivery, sources, price, etc. Further, bottled water is more expensive than municipally supplied tap water. Sources and delivery systems of tap water are different from bottled water which is sold over the counter. Bottled water may have reduced amounts of copper, lead and other metal contaminants since it does not run through the plumbing pipes whereas tap water is exposed to metal corrosion. Considering the characteristics and price of different kinds of bottled water, the Commission is of the view that ‘distribution of bottled water’ is the relevant product market in the instant case. 16. The Commission notes that the Informant and the OP, as distributors of Bisleri products, are operating in the localities of Mumbai. Considering the factors such as cost of transportation, logistics, and taxation etc., conditions of competition in Mumbai for distribution of bottled water can be distinguished from other cities in India. Thus, the relevant geographic market in the instant matter appears to be “Mumbai”. Therefore, the relevant market in the present case would be “distribution of bottled water in Mumbai”. 17. The Informant has neither provided any detail nor made any submission regarding the dominant position of the OP. The Commission observes that apart from Bisleri, there are several other brands of bottled water including Coca Cola (Kinley), PepsiCo (Aquafina), Manikchand (Oxyrich), Parle Agro (Bailley). All these players have their respective Case No. 25 of 2016 Page 5 of 7 distribution channel which compete in the relevant market. The information in web portals/directories such as justdial reveals that there are large number of distributors of bottled water in Mumbai. It is also observed that there are several distributor of Bisleri in Mumbai. Presence of different brands of bottled water and large number of distributors suggest that the relevant market is competitive and the consumers have adequate choice. Thus, the OP does not appear to be dominant in the relevant market. In the absence of dominance, the question of abuse does not arise. 18. It is pertinent to note that, as per the appointment letter dated 27.12.2013, Bisleri had appointed the Informant as one of its distributor in Malad (East) area and thus, has not made the Informant an exclusive distributor for the same. As per the facts contained in the information, the Informant appears to be seeking exclusivity in the distribution of bottled water of Bisleri in the area of Malad (East) which is not pro-competitive. 19. In light of the above analysis, the Commission is of the view that no case of contravention of the provisions of Section 4 of the Act is made out against the OP and no competition concern is discernible from the information. Accordingly, the matter is closed under Section 26(2) of the Act. 20. The Secretary is directed to inform all concerned accordingly. Sd/(Devender Kumar Sikri) Chairperson Sd/(S .L. Bunker) Member Case No. 25 of 2016 Page 6 of 7 Sd/(Sudhir Mital) Member Sd/(U. C. Nahta) Member Sd/(Augustine Peter) Member Sd/(Dr. M. S. Sahoo) Member New Delhi Dated: 01/ 06/2016 Case No. 25 of 2016 Page 7 of 7
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