WHO IS NIELSEN?
Nielsen Holdings N.V. (NYSE: NLSN) is a
global information and measurement
company with leading market positions in
marketing and consumer information,
television and other media measurement,
online intelligence, mobile measurement,
trade shows and related properties.
Nielsen is the world’s leading marketing
and media Information Company. We’re
passionate about measuring and analyzing
how people interact with digital and
traditional media and in-store
environments-locally and globally.
Businesses worldwide use our services to
better manage their brands, launch and
grow product portfolios, and optimize
their media mix.
WHAT IS A RESEARCH
INTERVIEWER?
A Research Interviewer is responsible for
placing calls to obtain data for completed
client-specific studies. Some of the
responsibilities include, but are not
limited to, persuading reluctant
respondents to cooperate, accurately
coding of a respondents’ answers,
following strict guidelines for obtaining
consistent unbiased raw data, answering
respondents’ questions about the
company and study procedures, practicing
good customer service techniques at all
times, practicing good telephone
techniques at all times, placing calls to
telephone numbers in a sample selected
for client specific studies, maintaining
confidentiality of procedures, scripts, and
respondent information at all times,
making decisions regarding appropriate
disposition of each telephone number
handled and enlisting households
cooperation in keeping a Consumer
Booklet and a TV/Radio Diary.
Research Interviewers have incentives,
including pay-for-performance;
opportunities to earn monies for referring
other qualified Research Interviewers (see
program details).
WHAT ARE THE BASIC
REQUIREMENTS OF A
RESEARCH INTERVIEWER?
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High School diploma or GED
6 months Call Center or Customer
Service experience preferred
Excellent communication skills
Clear speaking voice
Keyboard skills required
Reading ability
Fluent in the English language OR
English language AND also Spanish
PHYSICAL REQUIREMENTS
• Ability to stand, bend, stoop, sit,
walk, twist and turn.
• Ability to use a computer keyboard
and calculator.
• Work environment is indoors,
majority of the time is spent sitting
at a desk.
WHAT ARE THE BENEFITS?
Employees can participate in 401(k) after
only 1,000 service hours for part-time
associates.
We also offer a generous Employee
Referral Bonus (see program details for
specifics)
HOW MUCH DOES NIELSEN
CONTRIBUTE?
Nielsen matches 50% of first 6% of
eligible pay on pre-tax and Roth
After-tax contributions that you save
each pay period.
WHEN DO I BECOME
VESTED?
You’re always 100% vested in your
contributions. Company contributions to
your account become 100% vested after
you complete three years of "vesting"
service with Nielsen.
WHAT ARE THE EMPLOYEE
PERKS?
On-site Complimentary Coffee and Tea
along with a wide variety of employee
discounts including but not limited to
animal care, automobile services, fitness
and gym membership discounts, floral
arrangements, local restaurants, dental
care services, vision care services, popular
theaters and local theme park admission
tickets.
NIELSEN KNOWS...GREAT
MINDS DON’T THINK ALIKE!
Diversity is key to our success in providing
clients with information they need to
succeed. We encourage creativity, fresh
thinking and a blend of diverse
perspectives. We are constantly striving to
improve our clients’ understanding of
their consumers in everything they do from buying detergent to buying a car,
from going to the movies to surfing the
web. The Nielsen Company is a public
company and active in more than 100
countries, with headquarters in New York,
USA and Diemen, the Netherlands.
EOE/AA/M/F/D/V
WHAT ARE THE EMPLOYEE
RESOURCE GROUPS (ERGS)?
The following ERGs are currently active
with the Nielsen organization:
• The Hispanic Organization of Leaders in
Action (HOLA)
• Promote Respect In Diverse
Environments (PRIDE)
• Sustaining Active Black Leadership and
Empowerment (SABLE)
• The Employee Resource Group that
deals with disability (ADEPT)
• Asian American Link (AAL)
• Support and Employee Resources for
Veterans (SERV)
• Women in Nielsen (WIN)
To apply for a Research Interviewer,
or any other employment
opportunity at Nielsen, please visit
our website, www.nielsen.com .
Next, select the Career link at the
bottom of the home page under
Company information. From there
you can select “Search all Careers”
and then narrow down your location
starting with North America –
United States – Texas – Dallas.
A full list of opportunities will be
available for your review.
Inclusiveness at Nielsen can be reflected
through our Employee Resource Groups
(ERGs). ERGs are voluntary, employeedriven groups that are organized around a
particular shared interest or
characteristics such as race, ethnicity,
gender or sexual orientation. Each group’s
main intent is to create an open forum for
idea exchange and to strengthen the
linkage to and within diverse communities
in our company.
ERGs are not exclusive. They are open to
ALL employees supportive of or sharing
interests in each group.
Copyright © 2014 The Nielsen Company. All rights reserved. Nielsen and the Nielsen
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