Florida State University Libraries Electronic Theses, Treatises and Dissertations The Graduate School RROR Visual Expression and Resilience of Art Therapists Sheila Lorenzo De Peña Follow this and additional works at the FSU Digital Library. For more information, please contact [email protected] FLORIDA STATE UNIVERSITY COLLEGE OF FINE ARTS VISUAL EXPRESSION AND RESILIENCE OF ART THERAPISTS By SHEILA LORENZO DE LA PEÑA A Dissertation submitted to the Department of Art Education in partial fulfillment of the requirements for the degree of Doctor of Philosophy 2015 © 2015 SHEILA LORENZO DE LA PEÑA All Right Reserved Sheila Lorenzo de la Peña defended this dissertation on June 29, 2915. The members of the supervisory committee were: David Gussak Professor Directing Dissertation Carolyn Henne University Representative Marcia Rosal Committee Member Sara Scott Shields Committee Member The Graduate School has verified and approved the above-named committee members, and certifies that the dissertation has been approved in accordance with university requirements. ii I would like to dedicate this dissertation to my husband and best friend, Gabriel Alcibiades de la Peña. Neither of us knew just what it meant to head in this path nor all that would transpire throughout it. Thank you for loving me and sticking by my side through the highs and lows of it all. Thank you for understanding my anger and frustration was not usually of your creation but nevertheless being able to handle it gracefully. You have an annoying knack for knowing when I need a hug the most and stubbornly don’t ask, and you give it anyways. Without you I would not have had to scare the cats as I tip-toed through the house with a Nerf gun to catch you off-guard. I would not have to keep foam hatchets in the kitchen for when you got out of hand, nor foam bokens for when the smaller tools just wouldn’t do the job. Let’s face it, without you I would have been one frustrated, aggravated, stressed-out, disheveled, unfed grad student. Thank you for being there when I didn’t think it was possible, and reminding me it was (I knew you didn’t know what you were talking about, but we made it anyhow). I would also like to dedicate this dissertation to my familia. Gracias por soportar este antojito. Los quiero muchisimo y siento no haber podido visitar mas frecuentemente durante estos años. Nos vemos pronto: Angela Rosa Lorenzo Fraga, Rolando Anecio Lorenzo Brito, and my sis Marien Lorenzo. iii ACKNOWLEDGMENTS This dissertation would not have been possible without the encouragement and support of so many people over these last few years. Of special mention is my dissertation committee chair, Dr. David Gussak, without whom I would not have made it this far. He offered encouragement and motivation when I was at my best as well as my lowest. Through the stress, tears, and heartache he always seemed to find just the right words, even if he had no Kleenex. Thank you also to the tireless efforts of my committee, Dr. Marcia Rosal, Dr. Carolyn Henne, and Dr. Sara Scott Shields, who muddled through all the pages to find those pesky things I overlooked. I would also never have come this far if it weren’t for the wise words of Dr. Tom Anderson, whose advice early-on set me on the right path, thank you. None of this would have been possible without the dedication and timely contributions of those art therapists who took time from their busy schedules to respond to a call for research participation. Thank you. I also need to thank Dr. Victoria Huston and Dave Huston for their tireless and faithful guidance throughout. It was their vigilante efforts that kept me caffeinated and my sanity in check by reminding me it would get way worse before it got better. Thank you also for the tireless efforts at translating and decoding my well meaning committee chairs’ scribbled notes; I wouldn’t have made it very far without you. Thank you to all the others who throughout these last few years have kept me together and moving forwards through all the rough patches, Maria Eugenia, Eric, Adriane, Mareta, Christine, Gwendolyn, and my co-workers through it all Kathy, Lisa, and Ellen. iv TABLE OF CONTENTS LIST OF FIGURES ................................................................................................................... xiii ABSTRACT ................................................................................................................................ xiv CHAPTER 1: INTRODUCTION TO THE STUDY ................................................................. 1 Background of the Problem ......................................................................................................... 3 Burnout ............................................................................................................................... 5 Art Therapy Profession ....................................................................................................... 7 Statement of the Problem ........................................................................................................... 11 Purpose of the Study ......................................................................................................... 11 Research Questions ........................................................................................................... 12 Significance of the Study .................................................................................................. 12 Research Design................................................................................................................ 13 Limitations ........................................................................................................................ 13 Definitions of Terms ......................................................................................................... 14 Summary ...................................................................................................................................... 16 CHAPTER 2: REVIEW OF RELATED LITERATURE....................................................... 19 Act of Expression: As Experience ............................................................................................. 19 Visual Expression as Personal Elaborative Process.......................................................... 23 Visual Expression as Ritual Acts ...................................................................................... 26 Visual Expression an Elaborative Community Process .................................................... 28 Visual Expression as a Tool for Processing with the Self ................................................ 30 v Burnout as Process ...................................................................................................................... 32 Propensity of Burnout in the Mental Health Field ............................................................ 34 Role of the Work Environment ......................................................................................... 35 Empathetic Attunement as a Risk Factor .......................................................................... 38 Newness in Field as a Risk Factor .................................................................................... 39 Social Factors as Risk Factors .......................................................................................... 40 Preventative Measures ...................................................................................................... 41 Visual Expression as a Means of Curating Experiences ......................................................... 44 Bringing Preventative Measures in Line With Practice .................................................... 47 Response art as experience ........................................................................................... 47 Expanding our roles as clinicians ......................................................................... 47 Understanding the therapeutic encounter.............................................................. 48 Visual expression towards resonance and reflection .................................................... 49 Summary ...................................................................................................................................... 50 CHAPTER 3: RESEARCH METHODS .................................................................................. 53 Problem and Purposes Overview .............................................................................................. 53 Research Questions ..................................................................................................................... 54 Research Design .......................................................................................................................... 54 Participants and Setting ............................................................................................................. 57 Instrumentation........................................................................................................................... 58 Phase I Demographic and Informational Survey .............................................................. 58 vi Phase II Artifact Review and Upload Form ...................................................................... 59 Phase II Artifact Review Document ................................................................................. 60 Image resolution ........................................................................................................... 61 Phase II Interview Questions and Notes Document ......................................................... 61 Safekeeping of Instruments............................................................................................... 62 Research Procedures .................................................................................................................. 62 Phase I ............................................................................................................................... 62 Phase II.............................................................................................................................. 63 Interview ....................................................................................................................... 64 Data Analysis ............................................................................................................................... 66 Constant Comparative Analysis ........................................................................................ 66 Organization of Visual Data ............................................................................................. 67 Coding of Transcripts ....................................................................................................... 68 Limitations of the Study ............................................................................................................. 70 Summary ...................................................................................................................................... 71 CHAPTER 4: RESULTS ........................................................................................................... 72 Phase I: Demographic and Informational Survey ................................................................... 73 Recruitment Outcome ....................................................................................................... 73 Participation ...................................................................................................................... 74 Demographics ................................................................................................................... 74 Education and Credential Status ....................................................................................... 75 Employment Status ........................................................................................................... 75 vii Primary Work Setting ....................................................................................................... 75 Perception of Stress and Preparedness .............................................................................. 76 Perceived Stress Level ...................................................................................................... 78 Response Art and Creative Engagement........................................................................... 78 Art Share ........................................................................................................................... 79 Phase II: Introduction of Participants ...................................................................................... 81 Adrian ............................................................................................................................... 81 Anchor & Self-Care Mantra ......................................................................................... 82 Self-Care & Gratitude .................................................................................................. 83 Self-Care Affirmation & Strengths .............................................................................. 84 Blair................................................................................................................................... 84 In My Bones ................................................................................................................. 84 Eclectic Growth ............................................................................................................ 85 Energy Source .............................................................................................................. 86 Camie ................................................................................................................................ 87 Germination .................................................................................................................. 88 Labels ........................................................................................................................... 89 Untitled ......................................................................................................................... 90 Devon ................................................................................................................................ 91 Friday September 5th ................................................................................................... 91 Pimbi ............................................................................................................................ 93 Professional Life........................................................................................................... 93 Mari ................................................................................................................................... 93 viii Response Art 6 13 ........................................................................................................ 95 Response Art 12 12 ...................................................................................................... 95 Contained Fire .............................................................................................................. 96 Leisy.................................................................................................................................. 96 Hope for Recovery ....................................................................................................... 98 I Will Listen.................................................................................................................. 98 Elephant in the Room ................................................................................................... 99 Phase II: Interviews .................................................................................................................. 100 Participant Beliefs ........................................................................................................... 101 Workplace ....................................................................................................................... 102 Novelty in the workplace ........................................................................................... 103 Structure, culture, and boundaries .............................................................................. 104 Losing a patient .......................................................................................................... 106 Supportive practices in the workplace........................................................................ 107 Boundaries .................................................................................................................. 109 Stress ............................................................................................................................... 111 Signs of emerging stress ............................................................................................. 112 Red flags ..................................................................................................................... 113 Self-Care ......................................................................................................................... 114 Response Art ................................................................................................................... 116 Relationship with the visual response ........................................................................ 117 Intentionality .............................................................................................................. 119 Traditional art-making as a response practice ............................................................ 121 ix Using collage as a media and restorative process ...................................................... 122 Accessibility ............................................................................................................... 124 Responsive to the process........................................................................................... 125 The creative process is responsive to novelty ............................................................ 126 Communities as Part of the Process ................................................................................ 128 Local, familial and social support system .................................................................. 128 Communal art-making for accountability and social support .................................... 129 The traditional gallery art show within the local community .................................... 130 Bridging local with online communities .................................................................... 131 Social networking platforms as components in the process ....................................... 132 Summary .................................................................................................................................... 135 CHAPTER 5: DISCUSSION ................................................................................................... 137 Expression as Experience ......................................................................................................... 138 Field Demographics .................................................................................................................. 138 Research Question 1: Is Art Used as Self-Care by Art Therapists and If So, How? .......... 140 Being Responsive............................................................................................................ 141 Exposure ......................................................................................................................... 142 Flexible Approach ........................................................................................................... 142 Developing Intimacy....................................................................................................... 143 Importance of the Creative Process ................................................................................ 144 Traditional art process ................................................................................................ 144 Collage as a contemplative practice ........................................................................... 145 x Intuitive approach to the creative process .................................................................. 146 Research Question 2: Does Personal Visual Expression Mitigate Perceived Burnout?..... 148 Identification of Increased Stress .................................................................................... 148 Changes in process as red flag ................................................................................... 149 Residual Material ............................................................................................................ 149 Traditional community support .................................................................................. 150 Social networking platform communities .................................................................. 151 Research Question 3: Does Responsive Art-Making Influence Art Therapists’ Professional Identity, and If So How? .......................................................................................................... 154 A Case for Flexible Boundaries ...................................................................................... 155 Visual Expression as a Positive Investment of Time ...................................................... 155 Novel Experiences .......................................................................................................... 157 Community Role ............................................................................................................. 159 Main Question: How Do Selected Art Therapists Employ Personal Visual Expression To Sustain Their Practice? ............................................................................................................ 161 Conclusions ................................................................................................................................ 165 Limitations of the Study ........................................................................................................... 168 Implications of Findings ........................................................................................................... 171 APPENDIX A: PHASE I DEMOGRAPHIC & INFORMATIONAL SURVEY ............... 174 APPENDIX B: PHASE II ARTIFACT REVIEW & UPLOAD FORM ............................. 179 APPENDIX C: SOCIAL MEDIA POST ................................................................................ 183 xi APPENDIX D: PHASE I SURVEY INVITATION............................................................... 184 APPENDIX E: PHASE I CONSENT FORM ........................................................................ 185 APPENDIX F: PHASE II CONSENT FORM ....................................................................... 187 APPENDIX G: PHASE II ARTIFACT REVIEW DOCUMENT ........................................ 189 APPENDIX H: PHASE II INTERVIEW QUESTIONS & NOTES DOCUMENT ........... 193 APPENDIX I: PHASE II INTRODUCTION & OVERVIEW............................................. 194 APPENDIX J: IRB APPROVAL LETTER ........................................................................... 196 REFERENCES .......................................................................................................................... 197 BIOGRAPHICAL SKETCH ................................................................................................... 204 xii LIST OF FIGURES 1. Research process. ........................................................................................................55 2. Anchor & Self-Care Mantra. Mixed media in journal ...............................................82 3. Self-Care & Gratitude. Mixed media in journal ........................................................83 4. Self-Care Affirmation & Strengths. Mixed media in journal ....................................83 5. In My Bones. Collage of magazine images ...............................................................85 6. Eclectic Growth. Collage of magazine images ..........................................................86 7. Energy Source. Collage of magazine images ............................................................87 8. Germination. Oil pastel on black paper .....................................................................88 9. Labels. Mixed media collage of magazine images and news paper text ...................89 10 Untitled. Mixed media on map ..................................................................................90 11. Friday September 5th. Mixed media in journal .........................................................92 12. Pimbi. Digital photo ..................................................................................................92 13. Professional Life. Mixed media.................................................................................93 14. Response Art 6 13. Mixed media assemblage ...........................................................94 15. Response Art 12 12. Collage of magazine images ....................................................95 16. Contained Fire. Acrylic & Tempera ..........................................................................97 17. Hope for Recovery. Mixed media on masonite .........................................................97 18. I Will Listen. Mixed media on masonite. Artist name removed ..............................98 19. Elephant in the Room. Mixed media on masonite. Artist name removed ................99 xiii ABSTRACT The objective of this research is to elicit and analyze the use of visual response created by art therapists and its implications for their resiliency. As part of the mental health community, art therapists are exposed to trauma histories and traumatic events, their empathetic nature making them susceptible to the negative effects stress, which over time can accumulate and lead to clinician burnout. Although there is ample literature on the detrimental effects of the burnout syndrome on the helping professions, the literature is limited when it comes to art therapists and their distinct needs and resources. The current study used mixed methods to better understand the role of visual response art as it was used by participating art therapists in building and maintaining resilient and restorative self-care practices. Keywords: artifact, burnout, compassion fatigue, constant comparative method, mindfulness, mixed methods, photo elicitation, response art, resiliency, secondary traumatic stress, self-awareness, self-care xiv CHAPTER 1 INTRODUCTION TO THE STUDY Art therapists must address personal issues in addition to those of their clients: burnout of the empathetic professional is a serious threat to clinicians and their clients. In one of the first mentions of the term burnout, elements from the work environment, peers, and the clinician’s own background were identified as contributing to the syndrome (Freudenberger, 1974). Since then, others have expanded on the connections between the mental health professional and the symptoms of burnout (Chernizz & Krantz, 1983; Farber, 1983a; Figley 2002b; Maslach, 1982; Maslach & Leiter, 1997; Maslach, Schaufeli, & Leiter, 2001; Meier, 1983; Pines, 1983). Ample literature also exists on the benefits of incorporating protective practices into clinician daily routines (Farber, 1983a; Figley, 2002b; Harrison & Westwood, 2009; Iliffe & Steed, 2000; Maslach, Schaufeli, & Leiter, 2001; Mullenbach & Skovholt, 2011). While not exclusive to the mental health field, professional burnout has been a prevalent topic in the psychology literature (Barnett, ed., 2011; Figley, 1995, 2002a, 2002b; Harrison & Westwood, 2009; Johnson, W., Johnson, S., Sullivan, G., Bongar, B., Miller, L., & Sammons, M., 2011; Lee, Cho, Kissinger, & Ogle, 2010; Mullenbach & Skovholt, 2011; Saakvite, 2002). Art therapists are just as vulnerable to the development of burnout as other mental health professionals; being invariably exposed to trauma narratives and symptoms of traumatic experiences. However, art therapists have access to tools for effectively addressing emotive distress, which can be employed toward sustaining a healthy practice. By engaging in visual expression themselves, art therapists are able to process distressful material; in essence using art as therapy for self-care. Unfortunately, the use of visual expression by art therapists toward the development of a sustained practice is under-studied (Kapitan, 2003; McNiff, 2004; Pakula, 1997; Robbins, 2000; Wadeson, 2003). 1 The purpose of the present research was to answer the following questions: • How do selected art therapists employ personal visual expression to sustain their practice? a. Is art used as self-care by art therapists and if so, how? b. Does personal visual expression mitigate perceived burnout? c. Does responsive art-making influence art therapists’ professional identity, and if so how? The rationale for this research is presented by first providing a background from the psychology literature indicating the chronic nature of the burnout syndrome. According to the literature (Bride, Radey, & Figley, 2007; Chernizz & Krantz, 1983; Farber, 1983a; Figley 2002b Freudenberger, 1974; Heifetz & Bersani, 1983; Maslach, 1982; Maslach, Schaufeli, & Leiter, 2001; Meier, 1983; Pines, 1983; Skovholt & Trotter-Mathison, 2011), the complexity of the syndrome is in part due to the accumulation of pre-existing and current factors. These are encountered in all areas of the clinicians’ life, including their workplace; it is not an isolated phenomenon. The syndrome has a pervasive and chronic effect on the clinicians’ mental and physical functioning, which in turn, impact their workplace and social functioning. As an art therapist, working at a state forensic mental health facility, I encounter burnt-out clinicians on a daily basis. As clinicians, art therapists are at risk of accruing stress, and becoming burned-out. As masters level mental health professionals, art therapists often work in direct contact with clients in medical hospitals, psychiatric facilities, and forensic settings to name a few. In the line of work they become routinely exposed to the traumatic stories of their clients, by verbal and illustrative means. The art therapy literature is replete with studies and case examples of the 2 value of creative expression. However, there is a gap in the literature when it comes to the implementation of creative practices by clinicians. This chapter will introduce the concepts leading to the research questions; providing a brief background on the field of art therapy and what makes these clinicians vulnerable in the practice of their profession. Background of the Problem Art is necessary because, it serves a purpose greater than itself (Anderson, Gussak, Hallmark, & Paul, 2011; Anderson & Milbrandt, 2005). Art is a necessary mediator between the self and the world of experiences; it seeks to express a personal truth (Arnheim, 1986). It is the means through which individuals explore, communicate, and process their world. The act of visual expression is a personal elaborative process, one through which the individual can regain access to elements of an experience. In the creative process content is sifted through and elaborated, by doing so the experience can be augmented or toned-down (Dissanayake, 2000). The overall process is elaborative and transactive; it allows for an expansion of themes and associations through media interaction. By means of learning and reflecting, conceptual ideas are expanded as they are manipulated and given form (Dewey, 1980). The creative process is elaborative, the resulting artifact serving to cue particular experiences and corresponding emotive content. Creative expression is therefore an innate and personal means through which to make sense of the world (Dissanayake, 2000); it is a means of making sense of the chaos (Arnheim, 1971). In the act of making, amorphous ideas take shape as they are given form and are crystallized (Dissanayake, 2000; Levitin, 2009; Lusebrink, 1990; Robbins, 2000). Through media manipulation information is synthesized, order is created (Arnheim, 1971), and decisions are made. The process of giving an idea, concrete form, is transactive, requiring a certain degree 3 of vulnerability. Such moments of vulnerability are necessary to the process in order to grant access to the emotive and amorphous ideas that were the experience. Further manipulation of the media and the consideration of ideas narrow the individuals’ focus to what is needed. This includes past and current understanding of the self, as well as the experience being processed. As many have indicated, it is only what has already been experienced that can enter awareness in order to be expressed (e.g. Arnheim, 1986; Dewey, 1980; Dissanayake, 2000; May, 1965, 1975). It is this prior experiencing that allows for recognition of similarities (Anderson & Milbrandt, 2005; Arnheim, 1986; Langer, 1953) for extrapolating knowledge that supports, or discounts personal truths. Creative expression is an integral system of knowing, it connects the internal and external world (Dissanayake, 2000; Langer, 1953; Lusebrink, 1990; May, 1975), and it is through intentional acts of making that experiences are granted concrete form. The individual, their world (i.e. internal or external), and the media being manipulated, are necessary elements in the reciprocal exchange that is visual creative expression. It is through this tactile exchange that burdensome emotive content can be sublimated to a more innocuous state, until the experience is recalled anew. The acts can be said to be innately nurturing, becoming ritualized with repetition. The raw content is given purpose through intentional acts (Dewey, 1980). Sublimation of raw emotive content is processed one motion at a time; they are shaped to reflect preferences through choices, actions and exclusions. The resulting artifact embodies the truth, as it was before and during the acts of creative expression (Dewey, 1980; Dissanayake, 2000; Levitin, 2009; Lusebrink, 1990; & Robbins, 2000). Both artifact and process are revealing. Through the processes individuals capture and communicate their personal truth (Arnheim, 1986; Dewey, 1980; May, 1965): their world, 4 culture, emotions, and struggles as they understand them to be (Dissanayake, 2000; Hegel, 2004; May, 1975). The process and artifact serving as a feedback system, one created by the individual that holds singular meaning for them (Pakula, 1997). Such artifacts, when created by art therapists after a session, serve as tangible records of the material that was processed (Betensky, 1995; Fish, 2006, 2008; Hinz, 2009; Kapitan, 2003; Kaufman, 1996; Levine, 1995; Lusebrink, 1990; Pakula, 1997; Robbins, 2000). Under such contemplative states, what is not noticed, and what is not done, can be as important as what is actively being transformed. Without the hands-on knowledge inherent in the creative process, art therapists would be devoid of an integral part of their practice. Through the transactive interaction that takes place in the creative process, the art therapist gains access to what may otherwise be unprocessed emotive content. In the case of their clients, this may refer to material that surfaces in session, but could not be addressed at the time. When left unchecked, the surfacing emotive content may be shouldered by the therapist, and unknowingly left to accumulate. Accumulation of un-processed stress over time, can lead to the syndrome of burnout (Freudenberger, 1974; Heifetz & Bersani 1983; Maslach, 1982; Pines, 1983). Burnout Burnout relates to a complex interaction of pre-existing, and environmental factors, which over time cause the mental, and physical exhaustion, of an individual (Chernizz & Krantz, 1983; Farber, 1983a; Freudenberger, 1974; Maslach, 1982; Maslach, Schaufeli, & Leiter, 2001; Meier, 1983; Pines, 1983). As such, burnout is seen as a chronic condition that affects both work and social dynamics (Meier, 1983). Burnout involves emotional exhaustion, depersonalization, and the perception of reduced accomplishment (Maslach, 1982; Maslach & Leiter, 1997; 5 Maslach, Schaufeli, & Leiter, 2001). It is a natural response with repercussions in all areas of life, affecting work performance, and inevitably the clinician’s self-worth. The literature shows that mental health professionals, who are considered to be in a hightouch (Skovholt, 2001) field due to their interactions with traumatized individuals, have a higher propensity for developing symptoms of burnout at some point in their careers (Bride, Radey, & Figley, 2007; Heifetz & Bersani, 1983; Maslash, 1982; Skovholt & Trotter-Mathison, 2011; Figley 2002b). They often engage in repeated and sustained interactions relating to crises, and, may have no scheduled recovery time to process the emotional distress. Clinicians may minimize accumulating stress as coming with the territory, versus something needing to be addressed. The creative process allows art therapists to develop, and nurture, an informed sense of self-awareness (Levine, 1995; Pakula, 1997; Robbins, 2000). Self-care has been identified as a protective practice (Baker, 2003). The acts of creative expression have ramifications beyond the visual artifact. They align the internal systems of knowing with the external world through the transactive interactions taking place between the environment, the media, and the individual, in the creation of an artifact (Dewey, 1980; Dissanayake, 2000; Langer, 1953; Lusebrink, 1990; May, 1975). These properties and transactions would then have value for anyone engaging in creative acts, art therapists included. As clinicians, art therapists are at risk of burnout, seen in the chronic disparity between the empathetic desire to help their clients, and the lack of resources to do so (Barnett, ed., 2011; Figley, 1995, 2002). Overtime, the inability to effectively cope with the emotional and physical demands of work leads to exhaustion (Maslach, 1982), and consequently a decline in clinical performance. Such decline in the clinician’s performance may include the inability to notice 6 changes in their clients, or within themselves (Baker, 2003). As clinicians, art therapists are exposed to the trauma stories of both staff and clients. Individuals processing trauma using art therapy modalities actively engage their stories, giving them shape and color. Exposure to such images of violence can further negatively impact the art therapist. Clinicians are not immune to the risks of repeated exposure, as they can figuratively take the images with them, exacerbating the distressing memory by inadvertently adding concurring imagery. Such a compilation of distressing emotive content, concurring visual artifacts, and a lack of professional support, can lead to burnout of the clinician (Baker, 2003; Barnett, ed., 2011; Cherniss, 1980; Farber, 1983; Figley, 1995, 2002; Harrison & Westwood, 2009; Johnston et al., 2011; Maslach, 1982; Paine, 1982; Saakvite, 2002). Art Therapy Profession According to the American Art Therapy Association (AATA) (2013), art therapy became a profession in the 1940’s. Art therapists are masters and doctoral level mental health clinicians, who have successfully completed coursework in the field through accredited programs. After program completion, new art therapist professionals enter the work force in a myriad of work settings: medical hospitals, psychiatric facilities, substance abuse treatment centers, forensic facilities, school systems, private practice, and other settings. Approved masters programs must adhere to the education standards set forth in 2007 by the AATA in order to obtain, and retain their approval. Content areas that are covered include, but are not limited to: history and theory of art therapy, direct experience with processes in various treatment settings and age groups, utilizing art therapy for assessments, ethical issues of practice, standards, and cultural and social diversity. In addition, programs are also to provide coursework in psychopathology, human growth and development, counseling and psychological 7 theories. Coursework is augmented by the required minimum of 600 hours of supervised internship. While the internship component can vary per state depending on licensure requirements, the AATA indicates that the internship experience must be varied in terms of age ranges, practice, settings, and types of interventions. Art therapy graduates are then faced with the hardships of finding and securing a job. With an extensive portion of the required coursework rooted in the mental health profession, mental healthcare is an area of possible employment. The art component tends to be heavily weighed down by societal notions of art teachers and artists. Depending on training and personal choice, art therapists can be both or neither, educators or artists. While neither on its own serves as an accurate depiction of what an art therapist is, aspects of both, may contribute to the role an art therapist eventually takes-on. A recent search by the principal investigator for “art therapy jobs,” yielded many more results than it did a few years ago, but it does not mean that employers have developed an inherent understanding of what art therapy is, or how it can be used. From the start, art therapy job seekers have to educate prospective facilities as to how they could be a good-fit for the workplace. They often must work to demonstrate their skills, and abilities to perform the job, in the hopes that over time they can incorporate increasing amounts of the art therapy practices they cultivated as students. For employers taking a chance on someone who does not readily fit the job description creates the risk of the new hire not being able to fulfill all the job requirements. As such, institutions may only make exceptions for one or two art therapists to be hired, and often this is under various job titles, such as creative arts therapist or rehabilitation therapist. In practice, this near-fit for the job is a partial success for the art therapist, attaining access to a facility, but not necessarily being recognized as members of the mental health profession. 8 Exacerbating the situation, art therapists often practice in isolation (Wadeson, 1983). Practicing their profession under institutional titles such as rehabilitation specialist or therapist, their presence at times can be overlooked. On the other hand, when institutions write job descriptions that are specific to a profession such as art therapy, they are fixed on having to hire an individual with particular credentials. Such positions may be hard to fill because, if there are no qualified clinicians available, the position goes unfilled. Because of this, art therapists often find themselves serving as ambassadors to the profession (Chilton, Gerity, LaVorgna-Smith, & MacMichael, 2009), having to pave their own way into an institution. Applying for positions that may be only marginally related to their field, and within which they may practice their profession. Practicing alone, versus within a group of like-minded professionals, the art therapist is a novelty; they shoulder the burden of representing what art therapists everywhere are like. New professionals are faced with the need to manage a caseload, while adjusting to unfamiliar routines, and developing a professional identity as an art therapist. As professionals transition from the often nurturing scholarly arena, into the realities of the workplace, some professional decline may be expected (Robbins, 2000; Wadeson, 2003). After graduation from an approved program, and adjustment into the workplace culture, professional art therapists still have careerlong battles to contend with. They continue to change and develop their art therapist identity (Levick, 1995). Changes may occur in the bureaucracies of the work site (Robbins, 2000), as well as in the nature of the client population. Professional isolation and issues related to budgetary constraints are additional sources of difficulty. In order to prevent burnout, art therapists must develop sustaining practices for the realities facing the profession. Literature within the field of art therapy that focused on the specific needs and abilities of art therapists is limited. There are few practitioners who have discussed their personal use of art 9 after unsettling traumatic experiences (Kaufman, 1996; Pakula, 1997; Rosen, 2009). Kaufman (1996) used visual expression extensively after the death of her son, as a means to process loss and grief. Pakula (1997) found drawing alleviated her post-traumatic stress symptoms, and allowed her to regain control, after a workplace incident where she was held hostage by an inmate. Rosen (2009) used autobiographical cartoons to distract, and unintentionally process, open heart surgery. Campbell (2002) approached art-making as a means to reflect on past relationships, she found that with increased practice, she became more at ease with the creative process, which became an avenue for connecting with others. Over thirty years ago, the first journal of art therapy provided discourse on sustained creative practices (Jones, 1983; Wadeson, 1983). Working for extended shifts in the early days of deinstitutionalization, Jones (1983) relied on his visual explorations to communicate with patients, and process witnessed abuses. At the same time, Wadeson (1983) drew attention to the dangers of practicing in isolation, and forgetting that art allows art therapists to do what they do. In recent years, discussions relating to transactions between therapists and the creative process as a means of self-reflection and professional development, have for the most part, been relegated to theses (Brosnan, 2012; Fish, 2006), and book publications (Kapitan, 2003; Levine, 1995; McNiff, 2004; B. Moon, 2002; C. Moon, 2002; Robbins, 2000). Brosnan (2012) and Fish (2006), elaborated on the topic of response art as part of their masters’ theses. They referred to response art, as the art made by art therapists in response to, or in the processing of, an event. Other authors’ contributions appeared in books directed primarily at the practice of art therapy (Kapitan, 2003; Levine, 1995; McNiff, 2004; B. Moon, 2002; C. Moon, 2002; Robbins, 2000). Brown (2008) surveyed 45 New York creative arts therapists and indicated that of those who participated in her research, all continued to engage in the creative process outside of work. 10 However, it was not clear whether art therapy clinicians were involved. A few years earlier, Campbell (2002) described in detail her failed relationships and finding herself through her paintings. Through the years, Fish (2006; 2008; 2012) has steadily expanded on the use of response art by art therapists. Nonetheless, current publications in peer-reviewed journals that discuss such concepts of continuing creative engagement by art therapists are fairly limited. Statement of the Problem Much of what is known about the syndrome of burnout stems from other helping professions such as psychology, social work, nursing, and education. The literature in these fields is replete with theories on contributing factors (Heifetz & Bersani, 1983; Maslach, 1982; Maslach & Leiter, 1997; Maslach, Schaufeli, & Leiter, 2001), and ongoing discussion of best practices to prevent or alleviate burnout (Farber, 1983a; Figley, 2002b; Harrison & Westwood, 2009; Iliffe & Steed, 2000). Literature specific to the field of art therapy is lacking in publications regarding both the identification and prevention of burnout. This is the gap that is being addressed by this study. The existing research from adjacent fields serves as the impetus for the research. Art therapists’ work is distinctive, its practice centers on the interaction with the creative process. In using the creative process to reach their clients, art therapists bring unique attributes to how they address workplace distress. It is important to explore how, art therapists are engaging the creative process for themselves, and to what extent they benefit from doing so. Purpose of the Study The present research examined whether art therapists currently use, or have used, visual expression to create, and maintain, a sustained practice of self-expression as a means to address, and process workplace distress. This was done through a demographic online survey, and by 11 interviewing a subset of the survey participants using a self-selected sample of their art work. The current study contributes to the art therapy literature regarding clinician self-care and perceptions of the creative process. Research Questions The primary question guiding this study is: • How do selected art therapists employ personal visual expression to sustain their practice? Supporting questions that lead to developing answers to the guiding question of this study are: a. Is art used as self-care by art therapists and if so, how? b. Does personal visual expression mitigate perceived burnout? c. Does responsive art-making influence art therapists’ professional identity, and if so how? Significance of the Study Increasing awareness of the need for more literature on the topic of burnout and the personal visual expression of art therapists, the research results have implications for the field of art therapy. Graduate programs may incorporate the discussion on art therapist creative practices to inform student and clinician program of studies and protective practices. Results may also be of particular benefit to those professionals already in the field who have yet to develop selfsustaining visual response practices. Chapter 4 provides a detailed account of the interviewed art therapists varied use of art practices, including aspects of their practices that contribute to their resiliency. Some of the findings discussed in chapter 5 shed light on particular attributes of creative practices that were perceived as beneficial when time was of importance. Finally, by increasing awareness of the need for additional research and publishing in relevant publications, this study may entice other art therapists to pursue similar lines of inquiry. 12 Research Design This research used a mixed method design (Johnson and Onwuegbuzie, 2004) to collect data in 2 sequential phases. The first of which is an online survey collecting demographics and perceptions on the personal use of creative expression. Participants who progressed to the second phase provided response art images and corresponding information, before taking part in a voice over internet protocol (VOIP) facilitated interview. Participants for the study were professional art therapists, who have worked or are currently working in that capacity. Data was collected by means of an online survey, semistructured interviews (Knox & Burkard, 2009; Qu & Dumay, 2011), and photo elicitation (Collier, 1957; Harper, 2002; Holm, 2008; Stanczak, 2007). Photographs of participant created response art were used as a component of the interview process, to serve as story cues and expand the dialogue beyond the scripted questions. It was assumed that participants taking part in the proposed research answered questions honestly and to the best of their abilities. It was also assumed that images that were uploaded for inclusion were participant originals. Research data was analyzed using the constant comparative method of grounded theory (Charmaz, 2000; 2006; Charmaz & Henwood, 2008); collecting and evaluating the data as it was obtained. Interview data was organized into a visual map of relatedness. Research design information will be provided in detail in chapter 3. Limitations This study was developed in response to personal inquiries made pertaining to the creative practices of art therapists. An art therapist myself since 2007, I am often faced by some of the same lines of inquiry presented here. I consider my proximity to the topic as an asset in providing access to subtleties of the practice that may be overlooked by non-art therapists. One 13 example being the media properties and its manipulation, over the final product of expression. Researcher subjectivity will be unavoidable; however, the quantitative portion of the mixed methods design may provide some objectivity to the otherwise qualitative narratives and images. According to Johnson and Onwuegbuzie (2004) in using a mixed method model, the strengths and weaknesses of one model may help offset the same in the other. Although this study will likely provide discipline specific insights, due to its small size, the information distilled will not be generalizable to the field as a whole. The study was purposefully limited to art therapists who had the prior indicated qualifications, and who also knew about, and used response art. The number of participants choosing to take part in the online survey may have been further limited by the time of year the study was active, in the Fall of 2014. Participation was further limited to art therapists who were users of social networking platforms (SNP), or who were otherwise sent the survey link by peers who saw the survey post on an SNP. Participants completing the phase I online demographic survey were used as the base for phase II. The number of participants who chose to continue for possible inclusion in the pool for interviews was further limited by the time and resource commitments needed. Furthermore, a lack of timely communication with the researcher was cause for participants to be dropped from the pool of viable interviewees. Interviews were primarily carried out through the use of VOIP. VOIP refers to the technology that enables the transfer of voice and data using internet protocols. Participation in the research was further limited by a lack of access to the needed software, hardware, or unreliable bandwidth. Definitions of Terms Artifact – this term is used often in place of the term “artwork”; it refers to the concrete visual response that emanates from engagement in the creative experience. It is understood to be 14 the outcome of said experience, but it does not always mean the piece itself is complete or finished. The artifact can be a work in progress. Burnout – According to Maslach (1982) burnout is a syndrome resulting from chronic high contact emotional fatigue, usually from high demand and low resources. Compassion Fatigue- while at times used interchangeably with the term burnout. Compassion fatigue is a form of burnout that specifically relates to changes in the cognitive schema of the therapist which adversely affects their practice (Figley, 1995). Constant Comparative Method – a method of analyses used in grounded theory for comparison between all data and across stages of research towards the development of a theory that is based on the data that is collected. It calls for the comparison between similar and dissimilar data, codes, and categories through all stages of review; this leads to sequentially narrower concepts until saturation is reached (Charmaz, 2000, 2006). Photo Elicitation- the use of photographs in the process of eliciting information from identified participants (Collier, 1957; Harper, 2002; Holm, 2008; Stanczak, 2007). The photos pertain to the topic of study and are reviewed by both participants and researcher by means of open-ended interview questions. Photos may be taken by the researcher or by the participants. As the photo(s) are reviewed with the researcher the participant accesses a correlating narrative which may or may not be readily discernible from the image. In this way photo elicitation provides the researcher with relevant and new information that would not have been otherwise ascribed to the image (Stanczak, 2007). Response Art- a term used to indicate the art process and outcome that seeks to process an experience, usually related to the work environment and client interactions (Fish, 2006; 2008; 2012). 15 Resiliency- the ability to recover after distress by returning to baseline time after time. Secondary Traumatic Stress- is indicative of stress that is a result of becoming exposed to traumatic material, as when a therapist is exposed to clients’ narratives of emotional reactions to traumatic experiences. Summary The creative process is not only natural, but a necessary as a means of processing experiences, and of self-reflection. It is an active and transactive process, reflecting the reality of the individual undertaking the process. As such, it reflects the individual’s truth, and holds meaning that is particular to that person, in that moment. For art therapists, this has two implications. First, that art therapists can be exposed to visual representations that are client, and experience specific, visualizations of how the client sees the world. Second, that because of such particular exposure, art therapists may benefit from a means of processing that is particularly their own. According to the literature, since art reflects the truth as experienced, post-session art has the potential of holding associations, and reflections, that are particular to transpired events. Such visual processing after a session could sublimate experienced emotive content for the therapist. In spite of this, creative engagement by art therapists is not a topic commonly seen in the art therapy literature, which also has minimal mention of art therapist burnout or protective practices. While there is related literature from neighboring fields, there is no equivalent research specific to the art therapist, in our literature. Although art therapists often practice in the same facilities as other healthcare providers, their exposure to potentially traumatic and stressful material is somewhat different, and few publications address this difference. 16 While chapter 1 provided an introduction to the research, indicating the gaps in the literature, and the need for further research, chapter 2 will review the literature in support of the topics to be examined. In chapter 2 the case will be made for the importance of using creative expression as a means to process experiences, and as a self-soothing behavior that contributes to the clinicians’ self-care. A more thorough description of the history of burnout will also be explored, with particular interest towards the propensity of mental health professionals to be affected by the work they do. Lastly, chapter 2 will review the literature from the field of art therapy that makes mention of how the creative process has been used by art therapists through the years; once again highlighting gaps as well as illustrating the benefits of creative expression. The research design will be explained in detail in Chapter 3; including the rationale for the use of a mixed methods design, and the implementation of the constant comparative method of analysis for the image facilitated interviews. The breakdown of participant recruitment, participation, and retention will be outlined along with the rationale for the two phases of research and the various means of data collection and analyses. The data collected from all phases of the research will be presented in chapter 4, this chapter is organized into three sections respectively named: Phase I Demographic and Informational Survey, Phase II Introduction to Participants, and Phase II Interviews. Beginning with recruitment observations, results from the demographic survey will be summarized and compiled into categories of responses. Phase II participants will be introduced along with the visual artifacts they uploaded. Interview results were compiled and organized by emerging themes versus individual participant contributions; these are presented at length with supporting quotes and stories. 17 In chapter 5 the results described in the previous chapter are weighed in reference to the literature reviewed in chapter 2, and presented as a discussion. The chapter was organized in such a fashion as to answer the supporting questions and building up to the main question of: How do selected art therapists employ personal visual expression to sustain their practice? As part of the discussion several observed limitations were discussed along with possible implications of findings and suggestions for the field of art therapy. 18 CHAPTER 2 REVIEW OF RELATED LITERATURE In exploring the relationship between art therapists and art as it is used for self-care, I will first contextualize the role of visual expression. I will then provide a brief overview of the history of burnout and its relation to the mental health clinician. Considerations for the art therapist will then examine the necessity of engaging the act of creative expression as a means of building resiliency. Exercising the resource of making, as a means of processing experiences is an innate means of communication (Dissanayake, 2000; Langer, 1953; Lusebrink, 1990; May, 1975); as such, it is accessible regardless of the level of the clinicians’ expertise. Facilitating communication through elaboration and ritual, the maker is able to exert control over experiences and recall, as needed. While visual expression is an integral part of the profession of art therapy, it is not broadly used by therapists themselves as a means to process through contentious events. Act of Expression: As Experience The creative act is an experience (May, 1975); such an encounter fully absorbs the individual into the content by means of the process. Creating art is an instinctual way of making connections; individuals seek experiences such as the act of visual expression as a means of communication (Dissanayake, 2000). Dissanayake (2000) referred to this often intimate connection as having mutuality, a give-and-take between the participant and the process, whereby an experience can be explored and expanded on. People fail to know that which has not been experienced (Langer, 1953), as living itself is a dynamically interacting series of tensions and resolutions that are informed and react to the sensory emotive self. Indeed, the act of expression in and of itself can be seen as an engagement in experience towards the exploration of 19 an idea. It is a necessary means of communication between internal systems of knowing and the external world (Dissanayake, 2000; Langer, 1953; Lusebrink, 1990; May, 1975), and such experiences give the individual knowledge of the world around them (Dewey, 1980). Bandura’s (1999, 2001, 2012) theory of triadic reciprocity facilitated an understanding of the exchange taking place between the individual, the environment, and behavioral variables, needed in the development of an idea into an artifact. In brief, the theory of triadic reciprocity pertains to the interaction taking place between 3 variables which facilitate attainment of knowledge. In this case the environment stands for more than just the immediate surroundings, it also includes the materials and media which cannot be forgotten, as they also affect both process and outcome. In being actively involved in the creative process, the individual is experiencing and learning. In the creation of the visual artifact, the maker initiates the experience, guides the process, and declares when it has reached its completion. The process of making is therefore informed by the reciprocal dynamics taking place between the maker, the environment, and the media towards the expression of an emotion or concept. Taking part in the creative process enhances the initial experience, allowing for physical interaction that is concurrent with cognitive engagement (Dissanayake, 2000). The act of visual expression as such does not require spoken language. It is within this nonverbal exchange between cognition, behavior, and environment that the maker is able to familiarize with the process of expression that at times is referred to as creativity. Yet, as disclosed by May (1975), creativity is not something for the weekend practitioner, the once-in-a-while hobbyist, or elusive maker. Creativity as it is referred to here, and similar to what May described, is something that permeates through the acts and experiences of the individual, unrestrained by the immediacy of a particular task. Furthermore, it is not something to be called-upon only during moments of need, 20 but more of a skill set, needing to be honed throughout the lifespan in order to increase its effectiveness. All elements present within the creative process interact towards the experience: individual, environment, and behavior. Integrating all experiences to varying degrees, it is in the act of expression that the elements of triadic reciprocity can be said to be tethered (Bandura 1999, 2001, 2012). In the process of creating, the individual is receiving immediate and constant feedback through the tactile manipulation of the media, which they are responding to in-vivo. In creating a visual expression, the artist reconnects with the memory of the experience and further explores it (Arnheim, 1986). Visual creative expression, serves as a means of processing the emotive content of an experience by eliciting said content, noticing the change, and choosing a response. Emotive content is the raw impetus for action; it provides the starting point from which the maker expands upon. Providing both spark and fuel to experiences, emotions are raw and self-perpetuating, needing external boundaries to be adequately expressed (Dewey, 1980). Active engagement between maker, media, and conceptual ideas are clarified through the process (Rita & Cosson, 2004). The maker sublimates raw emotive impulsions into ordered experiences by modifying the expression. While there can be a crude discharge of emotive content through visual expression, true expression needs to have forward momentum (Dewey, 1980). Without purpose, the opportunity that is presented by an experience falls short of its potential. Visual expression presents the means to expand on an experience. Serving as a concrete representation of the creative process between maker and lived experience, the visual artifact in turn incites a concurring experience. The reciprocal act of making allows for the unfolding of particular experiences, allowing for adaptation through expansion (Dewey, 1980; Dissanayake, 21 2000). Naturally occurring tensions in the process serve to enhance essential aspects of creativity, their inherent energy giving momentum to the creative process (Dewey, 1980; Langer, 1953; May, 1975). Such expansion of the experience is not without conflict, as there would be no reflection or change. In creating, the maker is expending energy to communicate an idea by giving the experience tangible form. In the process of creating, the maker’s focus narrows onto the tools and means of expression. In this microcosm of creation, all elements present undergo change, the media, the concept, and the maker. While everything in life is experience, it is within the creative process that conflicting elements are able to come together and inhabit the same space (Dewey, 1980). The inherent reciprocity present in the act of making facilitates the development of critical thinking and discriminating faculties in the maker (Dissanayake, 2000). The internal process emerges out of the give and take of the creative acts, becoming evident in the tangible artifact (Dewey, 1980). While experience in the arts is transferable (Dissanayake, 2000) to other experiences, it is ephemeral, and after the experience has passed, it is the artifact that serves as a concrete representation of what has transpired. In spite of this, some who take part in the creative process develop an increased appreciation for the acts versus the final outcome (Dissanayake, 2000). The creative process is an aesthetic experience (Dewey, 1980; May, 1975). It is one that must be entered into with purpose. It is much more than a coordination of limbs towards the completion of a task; the process requires awareness and dedication. There is a necessary connection between the resources of the maker and the external objects from which the artifact is to be created. Skill alone will be insufficient for providing a complete experience (Dewey, 1980) 22 just like the mere presence of art media will not result in one. Expanding on this concept, the experience demands the full presence of the maker, the absorption into the moment, and the idea. Without the idea and presence of mind, the process and artifact are unable to elicit a full experience (Dewey, 1980; May, 1975). Immersion into the experience then, is not only a prerequisite, but also the means through which the individual elevates the moment into an experience commensurate with the act of expression. Furthermore, it is the tactile awareness of the experience that elevates the process from habit to experiential encounter. Processing of content in this way facilitates increased sensibility toward similar future events (Dewey, 1980). It is in the creative process that elements of an experience can be fused together and expanded upon while remaining true to their nature (Dewey, 1980). The reciprocal variables of an experience are additive rather than restrictive. Visual Expression as Personal Elaborative Process The creative expression of an experience is innate and personal (Dissanayake, 2000). It is an internal process, sparked and driven by the emotive content of the experience, which becomes concrete only after being given form (Levine, 1995). However the experience itself is not contingent on form. Engagement in the media requires intentionality on the part of the maker (Arnheim, 1986; Dewey, 1980; May, 1965). Requiring the entirety of the maker’s attention for media engagement, intentionality further indicates that by doing so the maker also accesses and utilizes sociocultural knowledge (Dissanayake, 2000; May, 1965). In this state of intimate contemplation, the maker would be consumed by the task at hand, aware of what lies before her, and of little else. With heightened and focused attention, the maker is able to utilize raw materials towards an expansion of her experience. 23 Emanating from the maker’s experience, visual expression is a means of communicating first with the self, and ultimately with others. From the beginning, raw material intermingles with the personal, and through the creative acts it undergoes change, and then is once more internalized. In making, both the maker and the artifact undergo change, as the moment is captured in memory, and within the artifact. Due to its modality and accessibility, visual expression can be used in making sense of non-verbal material stored in memory. Personal experiences can be manipulated through the physical acts of creating, in order to gain new perspectives, or in preparation to be shared with others. In a similar fashion, when an experience is unknown, it too can be developed through the media and process. While the process of expression can raise anxieties (May, 1963), it also sublimates the experience through its acts (Levine, 1995; Lusebrink, 1990; McNiff, 2004). In conveying an experience, the maker is working from the personal to the concrete, by means of the media, and the processes involved. In transforming the idea, concepts are enriched, and the understanding of the experience expanded (Robbins, 2000). Utilizing visual expression as the means through which to develop the experience requires reciprocity between media, intentionality, and environment. Such give and take between the elements of the process is crucial in the transition, between experience and artifact. In order to express what there are no words for, it must be made concrete (Dissanayake, 2000; Robbins, 2000). Doing so, affords the maker new opportunities to review the experience under changing circumstances. Expanding the experience through the manipulation of media, the maker engages with the inherent properties, utilizes their senses, triggers associations, and makes new connections. The process is reciprocal, in that as one element affects another, the change that is enacted affects all elements in the chain (Bandura, 1999, 2001, 2012). 24 With the dynamic engagement between physical, cognitive, and environmental elements, the maker cannot help but be absorbed into the creative process. Sensory engagement with the media is intimate, allowing for the development of the non-verbal feedback system that sustains the creative process. The repetitive give-and-take of the process is akin to the concept of mutuality (Dissanayake, 1988, 1992, 2000), which develops between the maker, and the means of expression. An intimate dialogue takes place between the media and the developing concept. Serving as both stimulus and reference, the feedback received from the creative process serves to motivate continued engagement (Dissanayake, 2000). Visual expression, as a dynamic process requires the elaborative interaction that takes place between the individual and their environment. Herein the maker is seeking to order the chaos, and find meaning that is otherwise absent from her environment (Dissanayake, 1992, 2000; May, 1985). In making sense of the world, the creative process provides for exploration of novel concepts, and containment of dissonant ideas. While the visual artifact serves as container, it does so by means of reciprocity between the concepts. This is where elaboration aids the maker in clarifying, and crystallizing the experience (Dissanayake, 2000), through repetition, and addition of both behavior, and media. As an evolutionary adaptation, elaboration of an experience serves to build a sense of competence, in the maker (Dissanayake, 2000). In memorable actions and artifacts, attention is captured, and communication is effective. Through elaboration of action, the experience is made special (Dissanayake, 2000; Hinz, 2013). By elaborating the artifact or artistic act, the experience is made distinct; it is afforded conviction and memorability above other similar expressions (Anderson, 2004; Anderson & Milbrandt, 2005; Dissanayake, 2000). On the other 25 hand, that which lacks distinction quickly fades from memory. In the process, operations are repeated and actions are refined. While reciprocity explains the kind of relationship that is present within the elements that are part of the creative process, elaboration refers to how each is expanded in the process. Elaboration is seen through movement as well as alteration of given materials towards the expression or clarification of the idea (Dissanayake, 2000). It is instinctual to want to “make sense” (Dissanayake, 2000) of the environment; those things that feel right are those which are repeated in order to be remembered. Through the creative encounter, the maker seeks to put things in order as she sees it, and make sense of both her internal and external worlds. It is in the ritual of elaboration that the maker is able to organize, and crystallize the story (Dissanayake, 2000), relating the new with the past, and vice-versa. It is through such a dynamic give-and-take process that an experience is elaborated, metaphorically and concretely. Elaboration in this sense involves both the cognitive processing, and turning-over of an idea or concept, as well as the physical interaction with the raw material (Dewey, 1980; Dissanayake, 2000) within an environment. The varying qualities of media influence the process of expression (McNiff, 2004). In shaping the media, order and control, may be gained by the maker (Dewey, 1980; Dissanayake, 2000). Interaction with the media affords a physical exchange that is responsive to, and corresponds with, the maker’s emotive state, thereby augmenting that which is of importance. As one responds to the other, both undergo change. Visual Expression as Ritual Acts Setting the creative act apart from daily life, through distinctive actions (Dissanayake, 1992), and emotive responses, leads the maker towards repetition. With continued engagement, the acts of the creative process have the propensity of being developed into rituals. These rituals 26 emerge from the elaboration of familiar, and preferred movements, ranging from minor acts, to a series of actions, that when sequenced, can be referred to as a process. With repetition, acts gain or lose preference, and those which are identified as more efficient, are increasingly repeated and maintained. Acts involved in the creative process are responsive to external and internal feedback, and through repetition they are refined, altered, elaborated, and retained. The act of creative expression is in itself an exploratory experience (Dewey, 1980; Dissanayake, 2000), requiring the intention of the maker to engage the media with purpose (Dewey, 1980; May, 1965). Interacting with the media brings about a responsive turn-taking: acting on the media, observing the result, and responding. Visual expression necessitates a sequence of such repetitive actions, in order to achieve a desired result. Having familiarity with these acts, allows for a more efficient sequencing of movements in response to an event. While at times the ebb and flow of the movements acquire a rhythmic pulse, there is still reciprocal communication taking place that makes the elements of the interaction become interdependent for the duration of the act. Consider the allocation of time, and cognition, devoted to the collection, and organization of media prior to its application towards a creative act. Distinction is afforded by means of selection, preparation, and use. Media selection is thereby a part of the ritual act of making, versus a behavior apart. In physically engaging the media, the maker feels rewarded; it is a means of innate learning, and of being connected to others, of intimacy (Dissanayake, 2000). Such ritualized acts give form to psychological concerns (Dissanayake, 1992, 2000), expressing the stress and anxiety. In ritualized acts, the maker can be afforded control over the experience (Dissanayake, 1992), and can also use the ritual towards disconnecting (McNiff, 2004) from daily strife. 27 Knowing the process and how it will end, the maker is comforted by a sense of control (Dissanayake, 1992). Herein it is through the sequencing, and repeating of movements, that the maker gains control over the experience, and a sense of mastery (Dissanayake, 2000). By performing familiar movements in response to novel situations, the maker continues to foster a sense of control they would not otherwise have. In time, successful acts of creative engagement can become ritualized. Personal rituals aiding in the amelioration of perceived distress, can be entered into unconsciously or purposefully. While there is a familiarity to the creative process, if the actions were to become automatic, the experience would lose meaning (Dewey, 1980). It is the rhythms of creation that encourage the change and elaboration, that are a prized aspect of the creative experience (Dewey, 1980). Without the ebb and flow of the process, the experience would remain one-dimensional, lacking the depth, and maturation, necessary for an effective means of expression. Ritual also extends beyond the individual, as a means of social communication. Visual Expression an Elaborative Community Process Through the arts, communities come together, strengthening cooperation and affiliations (Dewey, 1980; Dissanayake, 1988, 2000). Human mutuality evolved out of the intrinsic human disposition for survival (Dissanayake, 2000). Utilizing visual expression as a means to communicate where language was insufficient, or inadequate, yet dependent on communication, hominids have been hardwired for attunement to their counterparts and their sustaining environment (Dissanayake, 2000). The natural desire to communicate observed at infancy (Dissanayake, 1988, 2000), was integral to the development and maintenance of visual culture. Such visual culture would then evolve and expand from the individual towards communicating with the sociocultural group (Dissanayake, 1988, 1992). Taking place in private or public 28 domains, the creative act and the resulting artifact, could be personally used, and socially shared as a means to communicate ideas and experiences. Furthermore, by engaging in acts of expression with others, the maker gained an identity within the group (Dissanayake, 2000); they were set apart while being embraced. Gaining identities through their skill and craft, makers are recognized as valuable contributing members of the group (Anderson, 2004). In the act of making, concepts and behaviors are elaborated. Experiences and concepts are made special, through embellishment of action and artifact (Dissanayake, 2000). The time devoted to the process of making special within the creative acts, is itself indicative of distinction (Anderson, 2004; Dissanayake, 2000). Reminiscent of other human activity, it is the creative endeavor from beginning to end that inextricably connects the maker to their community (Becker, 1982). A symbolic construction demarking concepts, the visual artifact serves as a means to connect with others through the resonance of experiences (Rosen, 2009). While it is not exhaustive, the artifact is indicative of a collective of events, and communities, that directly and indirectly were present throughout the time the visual expression was being made. The artifact connects the maker to an experience, and is itself a reminder of the collective of moments that transpired in its making. Visual expression as such is a means through which communication can be expanded, from the personal to the social, and vice-versa. It is a communal activity, comprised of a network of participants (Becker, 1974, 1976, 1982, 2007), who are connected to societal conventions through media and tools (1982). Indicating that the acquisition of the necessary skills is as contextual as the final outcome, and as such, it can be seen throughout the processes and the artifact. Therefore, the artifact is a reflection of the time and place it was created, and through recognizable conventions, viewers are able to identify with it (Becker, 1974, 1976, 29 1982). As society is a reflection of its organizational structures (Becker, 2007), so too is it manifested in both processes and resulting artifact. Just as language used serves as a reflection of the times, and cultural identification, so does the expression of an experience through media, and elaboration, have contextual traces for the maker, and those who later observe it (Becker, 1982). It is this resonance between the community and the artifact, or expressive act, which draws one towards the other. For the observer, emotive associations evoke reflection over memories, while at the same time creating a new experience. Everything is captured in the artifact through the elaborative act, and it is by means of those acts that the maker is connected to the artifact, and through it to their community, and so on (Anderson, 2004; Dessanayake, 2000). As indicated earlier (May, 1975), the maker is able to tune into experiences with dedication, and purpose. They are able to utilize raw materials in the visual expression of an idea, as a means of communication. Inasmuch as they are able to reflect their inner world through media, and process, they similarly cannot disconnect from the outside world they know. This connection is present in the environment that is the temporary host to the creative process, and as such, has a reciprocal influence on the outcomes of the experience as a whole. Visual Expression as a Tool for Processing with the Self As previously indicated, visual expression is a tool most often used for communication. It is a vehicle for the transformation of an experience from one mode of understanding into another. It is a means of condensing information from the communal to the personal, and of expansion from the personal to the universal. In the process of visual expression, the maker consolidates their knowledge of being in the world. At every step of the way, the process is 30 transformative; it undergoes changes that can both enrich, and filter content. At its core, visual expression is personal, emanating and suffusing through the individual maker. Many have (Dissanayake, 2000; Malchiodi, 2012; May, 1975) proposed that creative expression provides the maker with an increasing awareness of themselves, one based on reflection of experience (Malchiodi, 2012). Humans are innately drawn to creative expression (Dissanayake, 2000; Malchiodi, 2012), the resulting artifacts commemorating special events, and themselves being endowed with particular desirable qualities. By creating, awareness is raised over a multitude of possibilities (May, 1975); in making mistakes, the individual is able to go further, and explore options they would not have had access to otherwise. May (1975) proposed that if individuals are only interested in being right, they block themselves from all other possibilities. The dialectic exists when they are fully committed and able to experience a variety of options, including being wrong. Such psychological intimacy requires vulnerability and courage, which over time, increases openness (May, 1975). Visual expression is inevitably influenced by the experiences of the individual. Engaging in the process of visual expression requires a reciprocal interaction of individual, environment, and material. It is an active process that brings about both an internal and external change. Such reciprocal relationships may over time bring about ritualized engagements serving the particular needs of the individual. As noted earlier, individuals have an innate propensity to process experiences through visual expression. It is a means of expression that does not require the use of language for communication to take place. It is a filter that is capable of capturing snapshots of the experiences in the moment of time within which they were made, and which reflect the subjective experiences of the maker. These are the premises for the use of art as a therapeutic 31 tool, extending beyond spoken language as a means of communication and processing. The acts that are part of the creative process are purposeful, and elaborative. As experiences are given form, they reveal and expand, from their original concept. Herein the applicability of visual expression towards the identification, and processing of felt distress. The following section will present some of the reviewed literature on the syndrome known as burnout; contributing factors to its prevalence in mental health clinicians, as well as selected protective factors. Burnout as Process Often related to experiencing high levels of stress with inadequate support over extended periods of time, burnout is a cumulative process (Chernizz & Krantz, 1983; Farber, 1983a; Maslach, Schaufeli, & Leiter, 2001; Paine, 1983), it is not a response to a singular event. Having exhausted conventional means of coping with stressful events, burnout serves as a warning system (Farber, 1983a; Maslach, 1982). Comprised of both environmental and individual influences, burnout incrementally effects both cognitive, and behavioral functioning, as well as affective elements in clinicians (Meier, 1983). Burnout symptoms and its effects, along with preventative acts, appear throughout the psychology literature. It is a chronic condition that sets in over time, versus an acute response to a precipitating event, or particular client. Under the chronically draining demands of high-touch relationships, burnout is a natural response, allowing for detachment from sources of significant prolonged stress (Maslach, 1982; Maslach, Schaufeli, & Leiter, 2001). According to Maslach & Leiter (1997) high-touch relationships are those that involve large amounts of direct human interaction, which in turn, can be the most physically and mentally draining. Skovholt & Trotter-Mathison (2011) further explained that in high-touch encounters, professionals endure repeated caring attachments and detachments from client to client; these encounters are by their very nature depleting. In one of the first mentions of the 32 term burnout, factors identified included the contributing environment, peers, and the dedicated clinician (Freudenberger, 1974). Most readily identified as the final step in a series of failures, burnout represents the inability to reconcile a lack of resources and stressors, leading to a state of fatigue (Farber, 1983a). In part, the difficulty of defining burnout lies in it being a process that develops over an extended period of time, with contributing factors emanating from within, and outside the workplace, the effects of which are far-reaching (Farber, 1983a). Early on, it was noted that burnout had repercussions in all areas of life, manifesting in physiological and emotional changes (Freudenberger, 1983). In example, having a stressful work milieu can have ramifications in the clinicians’ social life, and vice versa. The cycle repeats, as negative consequences in social environments are then dragged into the workplace. Being dedicated to help, and then taking on more responsibilities, leaves the individual out of balance, and at risk of burnout (Freudenberger, 1974). Once the job and its duties cease to engage the clinician, the routine becomes a chore, and a source of drain rather than replenishment. The empathetic clinician then continues to give of themselves in ever-increasing amounts, in order to reach a previously attained level of performance, but without the payoff. In the existing literature on burnout, similar terms often appear: compassion fatigue, secondary traumatic stress, and secondary traumatization. While burnout has been used interchangeably with compassion fatigue, there are some distinguishing factors (Figley, 2002b). Although both can develop from empathetic attunement to emotionally demanding events, compassion fatigue tends to have a more rapid onset, and once identified, responds faster to treatment (2002b). Figley (2002a) identified compassion fatigue as a form of burnout, relating to changes in the cognitive schema of the therapist, which adversely affects their practice. 33 Secondary traumatic stress, though at times used interchangeably with compassion fatigue, is similar to secondary traumatization. In recent years, the literature has focused less on burnout, and has emphasized recognition of specific hazards in relation to secondary traumatic stress (O’Halloran and Linton, 2000). Research suggests that while there may be similarities in symptomatology, the distinguishing factors lie in the cause of the distress. Maslach (1982) (Maslach & Leiter, 1997; Maslach, Schaufeli, & Leiter, 2001) identified a pattern of behaviors that were associated with the burnout syndrome: emotional exhaustion, depersonalization, and the perception of reduced personal accomplishment. While feeling physically and mentally drained, exhaustion enables distancing from the perceived cause of distress. Depersonalization causes emotional detachment from others in attempts to safeguard oneself. Over time the individual loses self-worth, and with it, the confidence to perform her job. Propensity of Burnout in the Mental Health Field In mental health care, clinicians are effective when they are able to make an emotional connection, between themselves and the client (Skovholt & Trotter-Mathison, 2011). Problems arise when the clinician becomes unable to separate the “other” from the self, at which point practice itself wounds the provider (Skovholt & Trotter-Mathison, 2011; Figley 2002b). With an increasing number of clients, the relationships suffer, as the therapist is stretched to form a sustainable means of engaging in therapeutic alliances, and separations. It is by means of the same porous emotional boundaries that allow for healthy boundary development through repeated attachment, and detachment, from short-term relationships that unhealthy boundaries develop (Skovholt & Trotter-Mathison, 2011). Mental health professionals engage in high-touch relationships, in which the circumstances that bring the professional, and client, together are those of distress and need 34 (Maslash, 1982; Skovholt & Trotter-Mathison, 2011). Those in the helping professions tend to have notoriously skewed relationship dynamics with their clients, and workplace environments (Heifetz & Bersani, 1983). There is a prevalent trend of hopelessness, and helplessness to be found in the helping professions (Skovholt and Trotter-Mathison, 2011). Processing these, quite often requires repeated, and sustained exposure, to precipitating events. Once the precipitating issue is resolved, the relationship ends, and the professional moves on to the next crisis. Such realities provide a skewed scope of interactions, which over time can color expectations, and cause lasting changes in the clinician (Bride, Radey, & Figley, 2007). According to Maslach (1982), in high-touch relationships where adequate reciprocity is limited, or non-existent, the therapist feels de-humanized. The etiquette of appropriate conduct delineated for those in high-touch fields contributes to their distress. Communication between clinicians, and clients, becomes an added burden, as the therapist is expected to maintain emotional control throughout the duration of all interactions (Farber, 1983b; Maslach, 1982). Leaving personal responses unvoiced, in order to be objective with clients, can leave the therapist feeling bottled-up following a session (Maslach, 1982). Depending on the work environment, and access to peers, the clinician’s emotive response to a client may at times need to remain repressed indefinitely. Role of the Work Environment It should be noted that not all individuals working in demanding circumstances experience burnout (Cherniss & Krantz, 1983; Harrison & Westwood, 2009). However, several authors have proposed that dedication, and commitment, play a key role in the burnout of mental health clinicians (Freudenberger, 1974; Heifetz & Bersani 1983; Pines, 1983). Cherniss and Krantz (1983) suggested that neither work-related stress nor excessive involvement could 35 independently lead to burnout. Instead, they found that a loss of commitment and purpose on the part of the professional was key. Although increased commitment was often equated with higher chances of burnout (Freudenberger, 1974; Heifetz & Bersani 1983; Pines, 1983), this was not the case when clinicians worked within a like-minded community with shared goals (Cherniss & Krantz, 1983), and adequate support. Ideological communities tended to have an increased sense of direction and structure which often reduced ambiguity (Cherniss & Krantz, 1983). However, it was also noted that public institutions tended not to be ideologically minded communities, possibly a result of having a diverse workforce (1983). However, a unified ideology may be simply unrealistic for some settings, and may be the cause of increased frustrations that lead to employee burnout. Therapists need be cautioned against the cycle that develops between increasing pressures in the work environment, and decreasing energy for external supports, leading some therapists to rely on their work as a source of approval (Maslach, 1982). However, an invalidating work culture can hinder progress, and adversely affect productivity. When outcomes are not consistent on the actions taken, there is a sense of losing control, and of being helpless to dependably produce results. With increasing lack of control over rewards, and punishments, therapists could inadvertently be led towards learned helplessness, and eventual burnout (Meier, 1983); becoming unable to avoid encounters with distressing stimuli. Adding to feelings of isolation, and inadequacy, therapists have indicated they have little or no control over the rules that govern their work structure (Maslach, 1982; Meier, 1983; Maslach, Schaufeli, & Leiter, 2001). Research indicates that the organizational structure of the institution could have a beneficial or detrimental effect, on both the clinician, and client (Harrison, 1983; Maslach, 1982). In addition, regulatory policies, and politics, can inadvertently 36 promote co-worker rivalry for self-promotion. Some regulations also leave professionals feeling trapped between what they have to do, and what they are able to do. At other times clinicians may seek refuge behind institutional rules in order to keep a safe distance from the client’s issues. For example a clinician may provide scripted responses for particular questions or situations. Once again the clinician becomes caught between the demands of the institution, obligations to the profession, and personal needs. Many have pointed out that motivational conflicts emanating from facility rules, and functions could impact the clinician (Harrison, 1983; Maslach, 1982; Meier, 1983; Maslach, Schaufeli, & Leiter, 2001; Skovholt and Trotter-Mathison, 2011). Most commonly referring to cases where as soon as treatment effectiveness is noted, the client’s services are changed, and either or both incur a loss. Thus, the professional incurs a loss, due to provision of beneficial services. Not only are there losses incurred by means of client, and facility changes, but also due to ambiguity itself. Ambiguous loss herein referred to the intangible losses that are encountered in the line of work, over which there is little, or no control, and for which closure may not be accessible. Skovholt and Trotter-Mathison (2011) indicated that having clients in a state of limbo was an ambiguous loss for the clinician, and a source of increased stress. Further clinician drain, being a result of accumulating losses, and workplace ambiguities. Whether a personal preference or the result of the workplace culture, professional isolation could further adversely affect the ability to process job stresses (Iliffe & Steed, 2000; Maslach, 1982; Leiter & Maslach, 1988). Isolation could stem from a lack of positive co-worker and supervisor interactions. The physical arrangement of the facility, as well as its governance, can also adversely contribute, by inadvertently, or purposefully limiting clinicians’ fraternization 37 with peers (Maslach, 1982). By making it difficult to meet with other clinicians, institutions are exacerbating professional isolation. Empathetic Attunement as a Risk Factor While empathetic attunement is a desirable attribute for those in the helping profession, it has also been identified as having a predominant role in clinician burnout (Figley, 1995, 2002b; Maslach 1982; Saakvitne, 2002; Skovholt & Trotter-Mathison, 2011). Being able to focus on the lives of others versus one’s own for measured amounts of time is necessary for empathetic attunement. The process allows for the effective exchange that takes place between the therapist, and the client. Having porous emotional boundaries opens the clinician to the emotional needs of the client (Skovholt & Trotter-Mathison, 2011). Such connections are porous because the exchange is dynamic, ebbing, and flowing, as needed in order to build relationships with each client; it is necessary in order to be empathetic, and compassionate. Having effective empathy allows the therapist to understand the distress of the client, from an outsider’s perspective (Maslach, 1982). Becoming emotionally attuned to the client’s distress costs the therapist her objectivity, and effectiveness. However, realistically there are situations of resonance between the helper, and the client, wherein the events in discussion have relevance for both. Resulting in a possible loss of objectivity, the higher the resonance of events, the shorter the distance between the clinician and the client. While it is necessary for the mental health professional to find and nurture, a connection with their client, in order for empathy to emerge, it is by means of such a connection that negative emotions may be transferred onto the therapist (Figley 2002b; Maslach 1982, Skovholt & Trotter-Mathison, 2011). While these connections can be seen as a source of accomplishment (Lee, Lim, Yang, & Lee, 2011), they also make the therapist particularly vulnerable to 38 exhaustion. The clinician becomes vulnerable to vicarious traumatization (VT) (Saakvitne, 2002) as a result of their empathetic attunement to the client. This occurs when the therapist’s exposure to traumatic content through their client has caused a change in the therapist. This is often the outcome of the tendency, and capacity, to focus on the well-being of another (O’Halloran & Linton, 2000). Clinicians are vulnerable to burnout by the very nature of the work they do. Newness in Field as a Risk Factor In contrast to scholarly work during college years, where value is placed on reflection and feedback, work in the human service professions is often repetitive and measured by volume (Skovholt & Trotter-Mathison, 2011). When entering the helping profession, novices have a tendency of glamorizing their work roles (Farber, 1983b; Skovholt & Trotter-Mathison, 2011), expecting to perform at full ability, all of the time, and possibly even being consistently recognized for such arduous work. Despite years spent seeking a degree, when empathetic scholars enter the work force, they may not be ready for what awaits them. This lack of preparation is often exacerbated by inadequate onsite training, and professional isolation (Iliffe & Steed, 2000). One type of culture clash between the clinician, and the work environment, is the lack of return on one’s investment. Engaging in one crisis after the next, with minimal resources, and outcomes, the pattern becomes normative over time. As a result, clinicians expect less, and less, from their workplace, in reference to outcomes, and resources. Furthermore, mental health professionals, were likely to receive minimal positive feedback and attention, when doing their job well, and were additionally likely to be given negative feedback when things went wrong (Maslach, 1982). For the empathetic novice, the lack of effective feedback, and already skewed 39 relationships in a high-touch environment, can further strain identity development as a viable clinician. While developing a professional identity, the clinician may struggle with the ability to distinguish between a success, and a failure (Skovholt & Trotter-Mathison, 2011). Furthermore, there is an inherent vulnerability among newer clinicians to take on the wins, and losses, of their clients, as their own; it is through experience, and supervision, that distinctions can be made over the ownership of session outcomes (2011). Additionally, extensive caring is an emotional strain when not balanced by the facility (i.e., co-workers, supervisors, administrators), and this strain can easily be exacerbated by excessive paperwork, and bureaucratic hurdles (Maslach, 1982; Maslach, Schaufeli, & Leiter, 2001). Unrealistic expectations can also lead to early-career onset of burnout (Maslach, Schaufeli, & Leiter, 2001) that may serve as a wake-up call (Maslash, 1982), propelling the clinician into remediating action. The first wave of burnout can send new professionals searching for different careers, as motivation does not compensate for experience (Harrison, 1983). Moreover, burnout is not isolated to early-career mental health professionals. Some have speculated that the decrease in reported stress with increased experience may be related to, distressed clinicians having left the field early in their careers (Maslach 1982, Skovholt & Trotter-Mathison, 2011). However, mid-career therapists were comparably strained at work, and home (Farber, 1983b). Social Factors as Risk Factors Freudenberger (1983) warned that following the medical model, and using overly inclusive definitions of burnout, would not serve to grasp the complexities of the syndrome. Therefore, when considering the etiology of the burnout process, the values, and social systems 40 of the individual, must also be seen as contributing factors (1983). While adding to the problems created by emotional exhaustion, dehumanizing relationships are not confined to the work environment (Maslach, 1982). Spending long hours on the job is also not isolated to those in the helping professions, however, the energy expended in the fulfillment of job expectations can leave clinicians exhausted (Maslach, 1982), further diminishing the scope of stress-reducing outlets. In treating marginalized populations, the job itself can have negative social stigma attached; this adds to the level of perceived job-related stress, while outside of work (Maslach, 1982). Preventative Measures The literature on work-related stress, discusses some preventive measures. In their research on preventing vicarious traumatization, Harrison & Westwood (2009) identified protective practices that sustain clinicians in their work; these will be supplemented, and corroborated by others found in the literature, such as diverse social support, supervision, peer validation, professional development, and spiritual practice. Although there are social factors that increase the contributing stressors leading to burnout, social support can serve towards the effective mediation of stress (Farber, 1983a; Figley, 2002b; Mullenbach & Skovholt, 2011). As a means of countering the negative effects of their work, clinicians benefited from fostering a variety of relationships (Figley, 2002b; Harrison & Westwood, 2009; Maslach, 1982). Professionals with families fared better than their single counterparts; those in relationships and those who were married were less emotionally exhausted and had a greater sense of accomplishment (Maslach, 1982). A diverse social support system ideally gave the mental health clinician a more expansive sense of self (Figley, 2002b), by having more opportunities for 41 experiencing positive aspects of life (Harrison & Westwood, 2009). Such external relationships serve to balance the otherwise skewed interactions that dominate daily work. Consistent with findings regarding the maintenance of a social network, clinicians endorsed benefiting from supervision, in order to increase therapist self-awareness (Harrison & Westwood, 2009; Iliffe & Steed, 2000; Maslach, Schaufeli, & Leiter, 2001; Skovholt & TrotterMathison, 2011). Counselors identified that being validated by peers, and supported by their team, was especially beneficial when making difficult decisions in relation to their clients (Iliffe & Steed, 2000). Continued training and professional development, that conforms to the profession’s best practices, and that is supported by the organization, may also provide a buffering effect to feelings of isolation (Harrison & Westwood, 2009). Professional development activities may also lead to an expansion of roles, which creates a sense of interconnection with others in the field (Harrison and Westwood, 2009). Such professional pursuits may keep the mental health clinician from stagnation (Skovholt & Trotter-Mathison, 2011). The sense of interconnectivity was found to increase with an integrated practice of spirituality (Harrison & Westwood, 2009). Such spiritual connections, though subjective, provided therapists with a greater sense of hope, and meaning both within and outside their work roles (Skovholt & Trotter-Mathison, 2011). Similarly, Skovholt & Trotter-Mathison (2011) proposed that in employing focused attention, such as a practice of mindfulness, the clinician developed increased self-awareness. The concept of mindfulness has been described as intentional, and focused attention on the present (Brown & Ryan, 2003; Germer, 2005; KabatZinn,1994); although it has Buddhist roots, its practice is not tied to a specific religion. According to Skovholt & Trotter-Mathison (2011), having a mindfulness practice also served as 42 an early warning mechanism alerting the clinician of a probable imbalance in their self-care practices. Awareness of dialectics allows for an expanded world view, where the clinician is able to consider multiple contradictory truths: there is pain, and suffering in the world, but there is also comfort, and joy (Harrison & Westwood, 2009). The clinician needs to be able to identify the work environment as both, a source of meaning, and as a drain, on personal resources (Skovholt & Trotter-Mathison, 2011). Such appreciation of differing views may play a role in the overall proactive approach to problem-solving, and provide the clinician with the ability to monitor how she is being affected by her work. In order to be prepared, clinicians need to exhibit a proactive practice of self-care (Harrison & Westwood, 2009), involving the ability to disconnect from work, and clients, as needed (Figley, 2002b; Skovholt & Trotter-Mathison, 2011). Since empathetic attunement is part of the cycle of burnout and fatigue, it is necessary for clinicians to learn how to disengage, as a means of self preservation (Figley, 2002b). Clinicians need to be able to set aside the thoughts and feelings associated with clients, and events, between sessions, and this practice needs to be seen as part of a larger self-care plan. Where active problemsolving can take place and problems can be concretely defined. Such instances of disconnection for restoration must have a habitual presence in the practice of the mental health professional, as they are often linked with self-renewal and boundary maintenance (Harrison & Westwood, 2009). Self-management tools, when employed routinely, aid in clinician resiliency by clarifying, and maintaining boundaries, that allow meaningful empathetic connections to be made, and terminated as needed. Mental health clinicians need to be prepared by knowing as much about a situation as possible, before making decisions (Skovholt & Trotter-Mathison, 2011). Clinicians can also 43 benefit from making intangible losses and gains tangible (Skovholt & Trotter-Mathison, 2011). Doing so can make the difference between feeling lost and without closure, and feeling grounded, and with a grasp of what has transpired, and how it is affecting the practice. Nurturing an integrated practice where the clinician is able to acknowledge, and incorporate the realities of clinical practice with personal identity, and seek the necessary resources to remain viable (Harrison and Westwood, 2009). Therefore, in order to remain psychologically available to clients, there is an ethical imperative towards an ongoing self-care routine (Barnett, Baker, Elman, and Schoener, 2007). Visual Expression as a Means of Curating Experiences Art therapists are mental health clinicians, observers, and guides, utilizing the creative process as a tool in the practice of the profession. In working with clients to develop a repertoire of visual dialogue, these clinicians become exposed to emotive, and intimate graphic depictions. Facilitating the creative process, art therapists are attuned to, and respond to, the needs of their clients, effectively containing the emerging emotive content. As the client is in touch with their inner world when engaged in creative expression, the art therapist is attuning to them, and responding as therapeutically necessary. By engaging in these connections, and disconnections, mental health clinicians are able to facilitate change. It is common that upon hearing a client’s story, the clinician experiences some correlating, and often lingering visual imagery (Iliffe & Steed, 2000). An example would be a clinician imagining what it would be like to be present at the time the memory took place. Such daily transactions with clients, however beneficial, have a depleting effect on the mental health professional (Figley, 1995, 2002b; Iliffe & Steed, 2000; Maslach 1982; Saakvitne, 2002; Skovholt & Trotter-Mathison, 2011), art therapists included. 44 The accumulation of distressing experiences can transform the therapist, and result in negative consequences to her work, and personal life. Work roles with an emphasis on intellectual, versus emotive processing, may ultimately work against the therapist (Saakvitne, 2002). Deconstructing the complexities of felt experiences, empathic therapists must increase their understanding over their own vulnerabilities, and find the means to process through them (2002). To nurture periods of being disconnected from others, and attuned to the self (Skovholt & Trotter-Mathison, 2011), solitude might be provided by habitual interaction with creative expression, such as visual arts. Over 30 years ago, Wadeson (1980) identified institutional dynamics affecting art therapy practice, which in the long-term could either be a challenge, or prove fruitful. Workplace politics and culture dynamics dictating the value placed on the treatments being administered. It appears not much has changed. Reiterating some of the aforementioned factors affecting mental health clinician resilience, art therapists as clinicians, are also confronted by the workplace environment and culture, which dictate scheduling, access to supplies, space, and method of practice. As ambassadors of the profession, art therapists often work in isolation (Wadeson, 1983), with minimal support from management, and often geographically isolated from a supportive peer network. Those who are the first to be hired for particular agencies, tend to practice in a vacuum, and can be sought out within their agencies as personifying what art therapy is, and is not. Such external pressures add to the daily challenges that are posed by the clients served. This creates the perfect storm, of increased pressure to achieve goals, diminishing resources, and a lack of acknowledgement for roles taken-on by the art therapist. Over the years, some have speculated that such limitations and expectations cause the separation between the art, and the art therapist (Kramer, 2000; McNiff, 2004; Wadeson, 1983). 45 Throughout the history of the profession, art therapists have had a contentious relationship with personal visual expression (Allen, 1995; Fish, 2006; McNiff, 2004), as to whether it needs to hold a primary role in the personal life of the art therapist, or be exclusively part of their clinical role. In spite of this, many professionals have engaged in visual expression as a means of processing through a variety of experiences (Campbell, 2002; Fish, 2006, 2012; Jones, 1983; Kapitan, 2003; Kaufman, 1996; McNiff, 2004; B. Moon, 2002; C. Moon, 2002; Pakula, 1997; Robbins, 2000; Rosen, 2009; Wadeson, 2003). While for some, creative expression is part of their self-identity, and has been present throughout their lives (Campbell, 2002; Kaufman, 1996; Kramer, 2000; McNiff, 2004: C. Moon, 2002; Robbins, 2000), for others it emerges as a sustaining practice after marked distress (Pakula, 1997; Robbins, 2000; Rosen, 2009). However, it can fade out of favor due to clinical and life demands (Fish, 2006). Response art is the term used to describe art made by art therapists as a result of, or in direct relation to, particular distressing events (Fish, 2006, 2008). Response art has been used towards increasing understanding of an experience, or as a means of facilitating containment of, emotionally-arousing material (Fish, 2006, 2012). While at times it serves as a tool in the supervisory exchange, the process may be undertaken in solitude. Emerging from, and contributing to the clinician’s experiences, it is a means of expanding upon, and communicating concepts, that emerge from the practice of art therapy (Fish, 2006). Although some therapists have indicated the use of some form of visual expression prior to encountering difficult situations (Fish, 2008), the important factor once again, is the focus on responding to a distressing event. To that end, some art therapists have indicated an intuitive, if not impulsive need, to visually respond to adverse situations (Jones, 1983; Pakula, 1997). While there is variability in the means employed in creative expression, response art is more than the final artifact; throughout the 46 process of making, the visual-sensory media engagement allows for emotive processing of the experience, and is in and of itself, an experience. Bringing Preventative Measures in Line With Practice Response art as experience. As clinicians, the work performed seeps into our lives, and art, felt experiences, and their aftereffects, rarely if ever remain neatly contained within the therapeutic session (Fish, 2006; McNiff, 2004). Response art facilitates change through the transaction taking place between the therapist, the media, and the process. The creative undertaking is shaped, and transformed by, the therapist’s prior experiences, as well as the process at hand. Sublimating intense emotive content through response art provides for expanded experiences (Dissanayake, 2000; Kaplan, 2000; McNiff, 2004). Each engagement effectively capturing the moment (Fish, 2012), which if desired, can be returned to at a later time. Through the process of making, the artifact is imbued with ideas pertaining to an event, and its corresponding emotional content, it can be used to sublimate, or as a means of recall (Dissanayake, 2000). Directly expressing emotional content through creative expression aids in understanding it, and purposefully bringing about change (Dewey,1980; May,1975). Expanding our roles as clinicians. Often a component of supervision sessions (Fish, 2006, 2008, 2012), responsive art can be a part of the clinicians sustainable practices (McNiff, 2004; B. Moon, 2003; C. Moon, 2002). Regular practice of mindfulness allows therapists to remain in the present, and be less reactive to stressors (Harrison & Westwood, 2009). Similarly, art therapists have at times advocated for engagement in personal art-making to develop, and sustain their roles as clinicians (Fish, 2012; Kramer, 2000; McNiff, 2004; C. Moon, 2002; Robbins, 2000). Engaging in visual expression is a concrete means of processing through the sessions content (Fish, 2012). While it is particularly informative, and often necessary as a form 47 of debriefing following charged exchanges with clients (Fish, 2012), some have advocated for a more routine engagement in the creative process (Kramer, 2000; Levine, 1995; McNiff, 2004; B. Moon, 2003; C. Moon, 2002; Robbins, 2000). It is vital to know the process, before attempting to assist others through it (McNiff, 2004; Robbins, 2000). Another common argument within the profession suggests that, the sustained use of art by the art therapist is a means of honing their skills (Arnheim, 1986; Kramer, 2000; McNiff, 2004; B. Moon, 2003; Robbins, 2000). With sustained practice, the clinician becomes familiar with their baseline visual responses, and processes, and is then ideally able to distinguish changes when they occur. Familiarity with the creative process translates into flexibility, as therapists are better equipped to respond in vivo to clients’ needs (Kramer, 2000; B. Moon, 2003). Serving as a warning system, clinicians have indicated that engagement in art, as a response to particular clients, or situations, has helped triage distressing events, and thus clarify what has transpired (Fish, 2006, 2008, 2012; Malchiodi, 2012). Thus, in nurturing the creative process as a means of self-expression, the therapist is in turn contributing to their knowledge base, towards expanding their in vivo contributions to the therapeutic encounter. Understanding the therapeutic encounter. Assuming a multitude of roles within the agency often means a splitting of allegiances between those served. It is therefore not difficult to see clinicians losing focus on their own needs (Skovholt & Trotter-Mathison, 2011). In such cases, the creative process, and subsequent artifact, allow for the therapist to fuse, and then separate, from the work as needed to process the dynamics encountered while on the job (Robbins, 2000). Such dynamics can then be applied to similar situations in which the mental health clinician must attach and detach from those served, while remaining true to their role, and profession. Familiarity in the process also fosters use of visual expression outside the regularly- 48 scheduled session (Fish, 2008), and for content that goes beyond the scope of the workplace. It is therefore crucial for art therapists to be well-versed in the means of creative expression through personal explorations (McNiff, 2004; B. Moon, 2003), as post-session artwork can provide reflective distancing from contentious clients, but also from evocative non-client interactions (Levine, 1995; Robbins, 2000). In this way, visual expression is used to inform treatment, by expanding the clinicians’ conceptualization of events (Fish, 2012; Kramer, 2000; Levine, 1995), which can serve to inform practice. All in all, the art process is itself an experience; it naturally fosters variability from which new acquisitions can be made (McNiff, 2004). Visual expression towards resonance and reflection. Responsive art-making is an experience, serving as a means of externalizing emotional laden content through the transactional process of creating. The process has been used to communicate with clients, and supervisees, to document events, and effectively process workplace distress (Fish, 2006, 2012; Robbins, 2000). Both the artifact, and the process, serve as a means of containment, neither surpassing the other in importance (Kramer, 2000). Providing a means of sublimating strong emotions that may not be appropriate for discourse under different circumstances, the process of art-making is grounding (Fish, 2008, 2012; Levine, 1995). In times of upheaval, giving concrete form to otherwise variable emotional content serves as both, tool and means, through which the clinician is able to condense, and contain the experience (Levine, 1995; Malchiodi, 2012; McNiff, 2004; B. Moon, 2003; Robbins, 2000). Through the use of the creative process, such contentious emotive content can be sublimated into a more acceptable means of expression (Dewey, 1980; Dissanayake, 2000). 49 Serving as a marker of the captured event, the resulting artifact can later be examined for further insights (Fish, 2008, 2012; Levine, 1995; Robbins, 2000). Going beyond words, the creative encounter allows for dissonance of abstract ideas, to simultaneously exist within the context of the process and artifact (Dissanayake, 2000; Levine, 1995; Lusebrink, 1990; McNiff, 2004). Serving as a mirror for reflection of material that is otherwise hard to access, the creative process entails the rituals of set-up, and take-down (Levine, 1995). As long as the clinician derives a benefit, effectiveness of the process is not contingent on clearly defined goals (Fish, 2006, 2012). As Baker (2003) reminds the clinician, it is the accumulation of short-term distresses, that tend to have a cumulative effect; therefore learning to recognize when such accumulation is taking place, and taking appropriate action, can be the difference between burnout, and sustainability. In addition, through visual expression, the clinician creates a concrete representation that serves as a repository of the otherwise ambiguous events. The process, and artifact, provides the clinician with closure, by giving form, to what would have otherwise been an ambiguous loss. Summary The literature is rich when it comes to a discussion of the many aspects of burnout, its causes, its symptoms, and sustainable practices from adjacent human service fields, such as psychology, social work, counseling, nursing, etc. Burnout is a byproduct of the helping professions, it is an accumulation of depleting experiences occurring over an extended period of time, and therefore, it makes sense for it to be present within all the helping professions. It is an exhaustion of the therapists’ resources, which in the long run have both mental and physical manifestations, and affect all areas of life. Art therapists, as clinicians of mental health services, 50 are not immune to the detrimental effects of burnout. However, there is minimal, if any, literature in the field of art therapy that engages the topic of professional burnout within the field. Looking back through the history of the art therapy profession, the literature is replete with articles on the therapeutic use of art with various populations. While mention of using the tools of the trade for self-reflection towards role sustainability is bestowed to the fringes. Mention of the duality of the role art therapists have, between mental health clinician, and artist, tended to be present early in the history of the profession. In time these arguments, and opinions, on the role the art part plays within the practice, and development of the art therapist, have relocated away from peer reviewed journals, and into other forms of publications such as blogs, and social media posts. Visual expression, as used by the art therapist, was reserved for supervision sessions, individual engagement, and traumatic experiences. As a scholarly directive to facilitate discussion and reflection, art in this sense is part of the dynamics of the supervision session. In the literature reviewed, those professionals advocating for individual engagement in the creative process did so in the auspices of a sustained role as artist. While infrequent, some publications made the connection between art therapists who used the art to process through particular distressing events. When it comes to utilizing visual expression towards the habitual practice of responding to particular events, the literature once again comes up short. However, few publications within the art therapy profession addresses the sustainably of the art therapist role. In summary, the act of expression is an innate act serving to process experiences. The act is personal in that it takes on experiences as perceived by the individual, and allows for it to be elaborated, and made sense of. The acts involved in the breakdown and re-processing of events 51 can become an experience unto themselves, a ritualized sequencing of acts leading to expression. As a tangible means of processing experiences, visual expression serves the individual. As part of the mental health community, art therapists are just as vulnerable to the effects of burnout. In some cases art therapists are embattled between their clinician roles, and that of the more creative artist side. Often working in professional isolation, their resources for processing through work related stressors seem to be limited. In spite of this, the literature in the profession is lacking when it comes to discussions on the sustainability of the role of the art therapist. The proposed research will serve to gather data on the current artistic practices employed by art therapists for the purposes of self-care, with an emphasis on the sustainability of the practice towards maintained resilience. Chapter 3 will present the methodology used, and a step by step breakdown of procedures. 52 CHAPTER 3 RESEARCH METHODS This chapter will provide an overview of the methods used to structure the study (see Figure 1). This was a mixed methods research, conducted in 2 sequential phases; the results of which were analyzed using a constant comparative analysis (Boeije, 2002; Charmaz, 2000, 2008). Semi-structured individual interviews (Knox & Burkard, 2009; Qu & Dumay, 2011) expanded on the themes of the survey and provided individual perspectives. Photo elicitation (Collier, 1957) was used as part of the interviews to further expand on themes through associated narratives, and will be discussed at that point. I will first give a brief overview of the problem and the purpose of the research. The research design will be discussed next, followed by participant recruitment, and participation throughout both phases of the research. An overview of the instruments, and when they were used throughout the study will follow. Due to the importance placed on the images provided by participants, the criteria for inclusion, the means of transfer, and the means of safekeeping, and use, will also be delineated. Problem and Purposes Overview This study examined how art therapists use visual self-expression as a means to construct resiliency. As a member of the art therapy community I have come to realize that although clients are encouraged to use visual expression as a means to cope with their life, art therapists are often not comfortable with using visual expression as a means to process distress. While some art therapists have advocated for visual self-expression (Fish, 2006, 2008, 2012; Kramer, 2000; Levine, 1995; McNiff, 2004; C. Moon, 2002; Robbins, 2000), the literature supporting engagement towards a sustainable practice is limited. In expanding the understanding of how art 53 therapists are using visual expression, it was important to include both their work and their beliefs about it. Research Questions 1. How do selected art therapists employ personal visual expression to sustain their practice? a. Is art used as self-care by art therapists and if so, how? b. Does personal visual expression mitigate perceived burnout? c. Does responsive art-making influence art therapists’ professional identity, and if so how? Research Design A mixed methods approach provided broader data collection, leading to stronger corroboration of findings, and ultimately a better understanding of the participants (Yardley & Bishop, 2008). The study was approached from the understanding that individuals are active composers of their experience. It is through the participants’ subjective experiences that they know, and make sense of the world around them (Bandura, 1989, 2000, 2001, 2006; Dewey, 1910, 1922, 1980; Dissanayake, 2000; May, 1975, 1985; Palmer, 2005). The acquisition, processing, and expression of knowledge, is therefore based on the personal subjective experience (Palmer, 2005; von Glasersfeld, 1989). Individuals such as art therapists construct their understanding of the world based on subjective interpretations of experiences, and through it, their understanding of their clients and of themselves. Using a quantitative survey based on Baker’s Therapist Self-Care Questionnaire (2003) to obtain numerical data provided only a partial answer to the research questions. Incorporating an interview component into the research design then made it possible to access 54 personal experiences through narrative. Unable to separate experiences from one area of life to another, the art of these art therapists served as a visual record of a transpired life event, or series of events. As such, data derived from images, and accompanying narratives was subjective. Therefore, in order to gain a more complete understanding of the experiences leading to the use of response art by art therapists, a mixed method approach using both qualitative and quantitative components was used (see Figure 1). As presented by Johnson and Onwuegbuzie (2004) and Yardley and Bishop (2008) a mixed methods approach provides access to varied information for a more complete understanding of the subject under review. Data Analysis Research question Recruitment Phase I Phase II Interviews Visual map Results Data collection Figure 1. Research process. The study took place in 2 sequential phases of research, with each process serving to inform the next. The focus of Phase I was the recruitment of participants, and completion of an online survey (see Appendix A). In Phase II, the focus was the collection of data through a brief questionnaire (see Appendix B), in preparation for participant interviews. In Phase I, 55 participants were asked to complete an online survey and given the option to volunteer for the next phase. Those who indicated having an interest in the following phase were asked to select and upload up to 3 response art images. The aim of this study was not to make generalizations of the art therapy field as a whole, but to begin to build an understanding of how creative expression has been used by those art therapists who chose to participate in the study, who currently use, or have used their art for responsive expression, or self-care. Using a mixed methods approach was therefore necessary, in order to best answer the research questions. Quantitative data was collected from the anonymous online survey, while qualitative data was obtained from interviews with art therapists. While various quantitative data was gathered from the Phase I survey, on its own it lacked the individuals’ perspective. It was reductionist in its presentation and may be difficult to connect with. By having a qualitative component such as thorough interviews, participant stories added complexity through personal narrative. In order to expand and clarify on some of the themes from the Phase I survey, participant interviews were used as part of Phase II. The interviews provided a personal and subjective point of view, on the identification and management of work induced stress, and the use of the creative process. In order to establish trust with participants and increase their commitment to tell their story, photo elicitation method was used. The photo elicitation (Collier, 1957) component in Phase II of the research initially served as an icebreaker, and then ensured a more comprehensive narrative during the interview. By having the participants self-select images pertaining to the topic being researched, the typical power dynamics were disrupted (ClarkIbáñez, 2007; Harper, 2002) and the participants were empowered (Goldstein, 2007) to tell their story. 56 Participants and Setting Participation in this study was voluntary, comprising of a convenience sample (Robinson, 2014). Participants were practicing art therapists with at least a masters’ level degree from an academic program adhering to the guidelines set forth by the American Art Therapy Association (AATA). At the time of the survey, participants needed to have at least 6 months of consecutive experience providing art therapy services. Participants were initially recruited through social media posts (see Appendix C) inviting them to participate in the Phase I online survey. Facebook was the primary social networking platform (SNP) through which the survey link was distributed. However, adjunctive social media cites such as LinkedIn, and Google+ (1 post in each) were initially used and later discontinued. Social media cites, such as the ones mentioned above, offered the fastest and most cost-effective method for distributing the survey link. Additionally, all state chapters listed through AATA at the time were contacted and asked to forward the Phase I survey link and introductory letter (see Appendix D) to their membership rosters. Snowball sampling (Baltar & Brunet, 2012; Robinson, 2014) was used for increased participation; participants were encouraged to forward the survey link to other art therapists. Snowball sampling was necessary in this case due to the target audiences’ geographical separation, and possible decreased likelihood of responding to an SNP research request. Three to four weeks after the initial post the researcher re-posted the survey link as a way to increase participation; re-posting was done several times over the span of the 3 months the data was collected. For the most part, participation took place from anywhere the participant was able to access the internet. The Phase I online survey was accessible through portable media devices such cell phones, but it might have been more comfortable to view on larger screens such as 57 tablets, laptops, or other large interfaces. However, for Phase II, in order to complete the online questionnaire participants needed access to digital image files of their response art. Those taking part in the interview option required access to a reliable internet connection and a Skype account. Since Skype has a mobile version of its software, participants were able to complete the interview from any device which hosted their Skype account. Those who did not use Skype were called by the principal investigator. Instrumentation Phase I Demographic and Informational Survey The initial data was collected in Phase I, through a web-based demographic and informational survey hosted by Qualtrics. This initial survey was accessible through a hyperlink. Basic information was requested from the participants in relation to their professional status, employment status, and perceptions of work related burnout as well as their belief and behavior towards response art, through the Phase I demographic and informational survey. The survey began with a letter of consent (see Appendix E) and the entire survey and reading of the consent process took about 30 minutes to complete. The Phase I survey obtained information regarding the professional and employment status of the participant (Baker, 2003). Some of the generic questions were adapted from Baker’s (2003) Therapist Self-Care Questionnaire and from the AATA membership survey as reported by Elkins & Deaver (2013). Questions pertained to the length of time in practice, levels of perceived stress, and whether creative expression was used as a means of processing stress. Questions related to visual artifacts and creative expression were composed by the principal investigator with art therapists in mind. Further questions asked if participants felt valued in 58 work site relationships, and about their engagement in professional endeavors within the field of art therapy. This particular arrangement of questions was not piloted. Phase II Artifact Review and Upload Form The first portion of Phase II was an image upload form and artifact review. The initial part of Phase II prompted participants to review a second consent (see Appendix F), delineating image retention and interview specifics, before proceeding to the actual questionnaire. The questionnaire prompted participants to upload at least one image of previously completed response art, and requested information about each. The form contained sufficient fields for 3 image files of up to 3072 Kilobytes (KB), the equivalent of 3 Megabytes (MB) each. Participants were asked to review and prepare up to 3 images they felt illustrated their use of response art. Each participant in Phase II could submit up to 3 images. One of the 3 images could be of the work space; these were counted as part of the 3 allotted. Participants were encouraged to submit images that were free of identifiable signatures and names any signatures were removed or otherwise obscured to retain anonymity. Images needed to be in a digital format, either by scanning or photographing. Only image file formats such as JPEG, BITMAP, and TIFF were accepted. All uploaded images were digital in nature and were printed for the purposes of review, as part of the Phase II artifact review document (see Appendix G). Upon receiving the artifact image files the researcher moved and re-named the files onto the portable hard drive designated for research purposes and encrypted with BitLocker. A copy of the original files was left on the Qualtrics server. Image files names were changed to reflect the titles, a note was made of the original file name in the respective artifact review document. All images submitted were kept 59 for possible future follow-up research unless expressly indicated otherwise by the participants. These images, as with all of the research material will only used for scholarly purposes. Access to this Qualtrics hosted form was through invitation only, and for a delineated period of time. The link was generated by Qualtrics and was only for participants who had completed the Phase I survey; the link could not be shared with others. The amount of time the link remained active ranged from 30 to 60 days, depending on when the participant completed Phase II. Phase II Artifact Review Document The artifact review document and all its sections were created as a means to catalogue, and organize, the artifact image information; this document was not shared with participants. Three multi page review documents were generated for each participant; one per artifact file uploaded. Source material emanated from the participants answers during the Phase II artifact review, and from their interview. For cataloguing purposes, all pages of the artifact image review documents indicated the artifact title, artifact ID, and participant ID. Static identifiers on each page decreased errors of identification; these included a thumbnail of the artifact image, title, and ID. Microsoft Publisher was used to generate and edit the forms used for artifact review. This allowed for pre-formatted pages to be easily added to the document as the data expanded. Also, part of the artifact review document, the observation of characteristics page listed the elements and principles of design. Initially created to be a systematic means of reviewing the images and documenting findings, the page did not provide pertinent information. Its use was discontinued early-on; a brief discussion can be found in chapter 5 under the section heading for limitations of the study. 60 Researcher observations that were outside of the specified parameters of the form were annotated in the blank notes section. Any such entries were identified by date of the entry. Whenever pertinent, the type of artifact format being referenced was also annotated: printed full size printed thumbnail, full size image on laptop, or on duplicate screen. Providing this information was important when digital versions of images provided clearer details than the printed image. Regardless of its redundancy, cataloging of the visual data was useful when conducting the interviews. Image resolution. While printing of the images was only necessary for cataloguing, it was never the less important to discuss image quality and resolution. When dealing with image files from various sources, variation in size was a concern. Discussing image print resolution was determined by the principal investigator to be the most common language with which to describe image clarity. Digital images needed to have at least a minimum print resolution allowing for a clear image at a 4”x5” print size. Images with the resolution supporting larger prints were also accepted, as long as the file was not larger than 3MB. Phase II Interview Questions and Notes Document Interview questions (see Appendix H) were developed from a small sample of Baker’s (2003) Therapist Self-Care Questionnaire. The selected questions were rephrased to allow for open-ended dialogue. The pre-scripted questions were used to clarify and gain further narrative on topics explored in the Phase I survey. After the questions, participants were prompted to “tell a little bit” about their selected images. Memo writing, took place throughout the entirety of the research. Memos were part of the documentation maintained throughout the research process, and a necessary part of maintaining traceability of findings (Boeije, 2002). Memo writing also allowed for a pause, to 61 reflect on the data being collected and analyzed (Boeije, 2002; Charmaz & Henwood, 2008). All memos were dated, they catalogued reviews of the data, communications with participants, social media posts, reflections, findings, codes, hypothesis, etc; they ranged from brief notes to long memos. Safekeeping of Instruments All records of the study were kept private and confidential. Research records were stored securely and only the researcher and university professors had access to the records. Recorded files as well as any research documents were saved and accessed through a password protected personal computer. Non-digital material was kept in a locked file cabinet when not in use. All digital data created as a result of the study was downloaded at various points and saved on a dedicated external hard drive encrypted with BitLocker To Go. BitLocker encrypted the entire disk drive versus individual files requiring a passkey in order to access the drives’ contents. Research Procedures Phase I Consent for participation in the Phase I survey was the first screen needing participant acknowledgement. This first survey provided basic demographic and informational data on sentiments in regards to stress, work, and on using response art and creative expression. At the end of the survey participants had the opportunity to read about Phase II and the optional interview. Those wishing to continue assisting with the study, were to provide an email for further contact. Those participants who did not wish to continue onto Phase II were re-directed through a link to the end of the survey. The researcher reviewed submissions of Phase I surveys on an ongoing basis in order to respond in a timely fashion to those who volunteered for Phase II. 62 Phase II Interested participants were emailed with a Phase II introduction and overview (see Appendix I) letter. The overview also contained a participant specific, and time sensitive, link to the Phase II artifact review and upload form. The email communication informed participants to open the hyperlink using their primary computer, the one primarily hosting image files. It was important for the participant to know what was required before they proceeded; information such as the number of images to be uploaded, the length of time for the interview, and other technical requirements. Consent for participation in the second stage of the study was provided with the Phase II artifact review and upload form. Consenting to participate allowed participants to proceed to the rest of the Phase II image questionnaire and upload form. It was through the online questionnaire that participants were able to answer identifying questions for each image, before uploading the corresponding file(s). Phase II questionnaires with corresponding image files were processed as they were submitted. Participants were advised to complete the consent, and the image upload, in one session taking approximately 15 to 30 minutes. When issues arose, the participant was contacted using the provided email, and informed of the technicality, then given a secondary method of submitting the files (ie. emailing the image files). This phase contained the photo elicitation component and the interview component; both of these were sequential data collection methods. The principal investigator checked 1-2 times per week for newly completed Phase II questionnaires and uploaded image files, in order to keep the lapse of time between completion and contact, to a minimum. Once the images were processed, participants received a second email, thanking them for completion of Phase II and inviting them to participate in the interview 63 at their discretion and convenience. This began negotiations for a date and time for the interview. Participants were also informed that they were free to decline the interview. Interview. Due to budgetary and time constraints, it was anticipated that there would be no less than 5, and no more than 8 participants taking part in the interviews; at the culmination of the study there were 6 completed interviews. Due to the low number of participants completing Phase II, all 6 participants who volunteered to take part in the interviews were contacted for participation, and all were eventually interviewed. The individual semi-structured interviews were conducted using voice over internet protocol (VOIP). In this type of interview protocol, the questions prepared were open-ended, and based on the study’s central themes (Knox & Burkard, 2009; Qu & Dumay, 2011). This interview format allowed for flexibility within the interview to deviate from, and return, to the main themes in order to build rapport, and freely pursue any leads that come-up (Knox & Burkard, 2009). Furthermore, in the semi-structured interview format both interviewee and interviewer contributed to the emerging narrative (Qu & Dumay, 2011), this dynamic was enhanced by the inclusion of photo elicitation (Collier, 1957). In preparation for the interview, participants were asked to select, and submit images, of visual artifacts they associated with being response art. The images submitted by each respondent were later reviewed during the interviews. This was done in order to elicit a richer narrative of experiences from the participants. The use of images during the interview served as a center of focus for both the participant and the researcher, effectively introducing a secondary subject. Photo elicitation was used as a method of requesting, reviewing, and expanding dialogue. This was done in order to gain a more complete understating of how art therapists utilize visual 64 expression. Incorporating personal visual artifacts into the interviews served as an icebreaker, and as a means of facilitating recall of related past experiences (Collier, 1957) ; snapshots of particular moments in time when the pieces were created (Stanczak, 2007). Using images during the interview also had the added effect of quickly establishing rapport between the interviewer and the interviewee. By incorporating the images into the dialogue, the participant was brought to the forefront as expert in their own narrative, and as conductor of the story being told (Charmaz, 2006; Clark-Ibáñez, 2007; Collier, 1957; Harper, 2002; Reavey & Johnson, 2008). In the image facilitated semi-structured interviews the emerging narratives were allowed to fluctuate. Proceeding in this way, fostered trust, variability, and a wider range of themes than would have been elicited by interviewing using only the scripted questions. Participant images can be found in chapter 4. By using the images, participants were cued to the specific events which corresponded with the visual response and related circumstances. The inclusion of images encouraged spontaneous narrative, and provided for a wider range of associations that would not have been previously or otherwise considered by the researcher, or the interviewee for discussion. Image use also kept the discussion centered on the experiences of each participant. Before each interview the researcher generated a hard copy of the corresponding artifact index for each file uploaded; this increased familiarity with the content. In preparation for each interview, the corresponding Phase I survey was also reviewed. Identification was possible by matching the emails provided by the participant at each of the questionnaires. Such organization systematized the initial data gathering, leaving traces between the sources of information for later review. 65 VOIP was the preferred form of communication due to its accessibility, negligible cost, and inherent secure socket layer level (SSL) of encryption which allowed for voice, video, or data to be transferred between users. A benefit to using VOIP, much like phone interviews, was the reduced need to travel for both interviewee and interviewer. According to Knox and Burkard (2009), such interviews could also provide improved access to note-taking and focused interviews, due to decreased external distractions. Skype version 7.5.85.102 was the primary means of communication software used. Skype audio was recorded using Callnote Premium version 3.0.26. Whilst face to face meetings were not ruled-out they were not the primary method for interviews due to limited accessibility. The use of Skype software to conduct VOIP calls expanded the pool of possible participants to anywhere in the United States; while the use of the Callnote Premium allowed for the calls to be digitally recorded on the same computer conducting the call and with access to all related documents (i.e., image files, survey results, notes, etc.). All interviews were digitally recorded using Callnote Premium as agreed upon in the consent form for Phase II and transcribed by the researcher for coding, omitting any identifying information. Interviews took an average of 52 minutes. After each interview was transcribed, the resulting document was compared to the original recording for accuracy. Transcribing the interviews provided the researcher with an increased familiarity of the raw data. Data Analysis Constant Comparative Analysis Grounded theory’s constant comparative method was used in the analysis of the collected data. This allowed the researcher greater flexibility to gather, and analyze, the subjective data as it was collected (Charmaz, 2006; Charmaz & Henwood, 2008); allowing for responsive 66 flexibility throughout the course of the study. As the researcher became familiar with the participant, and their particular narrative, adjustments were made that were in direct response to the emerging phenomena. Use of in vivo codes (Charmaz, 2006) aligned the researcher within the narrative being told by the participant. Furthermore, using participant provided images as part of the Phase II interview further clarified the narrative (Reavey & Johnson, 2008). As described by Collier (1957) when participants are presented with their images, the inquiry expands thru a natural progression. The process also serves as a means of empowering participants to tell their story (Goldstein, 2007). Mirroring by the researcher, served to further ease the participant and let them know that their story was being heard. Acknowledging that both the participants and the researcher brought their own subjective views into the research (Charmaz, 2006; Charmaz & Henwood, 2008; Reavey & Johnson, 2008) also fostered awareness to the need of carefully maintaining and reviewing memos. Field notes and memos were an essential tool for the researcher. Notes were used to collect extraneous data, and towards noticing patterns within said data (Charmaz, 2006). They also allowed the researcher to annotate observations, comparisons, and personal reflections throughout the development of the research. Maintaining procedural notes was particularly helpful in the recall of events from an earlier stage of research. Organization of Visual Data Before and after each interview, the visual artifacts and their corresponding documentation were reviewed, in order for the principal investigator to increase familiarity with the material and make any necessary annotations. Details provided during the interview were combined with previously acquired information. According to Hennie Boeije (2002) in order to 67 increase traceability when conducting subject comparisons it was crucial that the researcher keep careful notations on the phase of research in which the observation took place, the reason for the comparison, as well as the results. This cycle repeated throughout the study as needed until no new information was found, thereby reaching saturation. Coding of Transcripts All interview transcriptions were formatted using the columns feature, leaving half the page blank. This allowed for notes to be written on the right side of the page, adjacent to the content in reference. Printed transcriptions were first reviewed for themes using a yellow pen; darker colors indicated 2nd or 3rd reviews. Due to saturation, only some interviews were reviewed twice or more. As soon as multiple interview data was available the comparison naturally expanded to include comparisons between interviews. With the emergence of repetitive themes between interview narratives, and supporting images, patterns or clusters were identified, and an axial coding applied. In order to organize and group the emerging themes, pieces of data were compared to one another and across interview narratives with the implementation of a visual map. At this point all emerging themes and quotes were transferred onto small pieces of paper for grouping. Impressions of the interviews and corresponding visual artifacts was initially annotated in memos, then color coded and transferred onto post-it notes for further organization. Each of the six interviews was assigned a color for quick identification. All notes pertaining to Adrian were written in orange, Blairs’ were red. Camies’ were identified by a teal blue, while Devons’ notes were bright pink. Green denoted Maris’ contributions and purple was assigned to Leisy. There was no particular reason for color assignment other than pen availability. Notes were organized 68 on 2 sheets of white butcher paper, each about 3 feet by 9 feet long; the pieces were taped together to form approximately a 6 foot by 9 foot rectangle. One collection of notes, now identified by color, was organized at one time. At the onset there were only loose associations grouping the notes, such as art related or work related. As the notes from more interviews were added, the groups both expanded and contracted. Relationships between the data pieces allowed for a natural organization process. Relationships between categorical groupings of data pieces were relational. For example, under the category of work, peers and communication lead to the emergence of a separate but related category of community support systems. Interview data was coded and grouped into categories. The categories showed relationships with or because of other categories, the relationships were expressed by placement proximity to one another. The visual arrangement begun with one interview and was expanded as data from successive interviews was added. Throughout the process categories expanded and contracted or merged as needed. When data pieces contained themes from more than 1 group, they served as connectors between groups. The organizational scheme employed resulted in an organic representation of relatedness. Due to the scale of the final map, XMind 6 software (version 3.5.1.201411201906) was used to digitize the data and make it more transportable. An open source mind mapping and brainstorming software, XMinds’ basic free version with limited features was used for the initial map. Following the original pattern of the paper map, categories were organized around a central point. As it was entered, each piece of data was color coded and organized under the respective category. These pieces could then be reorganized as needed by dragging and dropping into other categories. This allowed for further organizational categories to emerge as 69 subtopics of main categories. For example, the self-care category was further organized into descriptive subsections titled: challenges, spiritual practice, environment and other activities. The software allowed for more information to be added to the map, and for it to be reorganized as needed without incurring data loss, as a result the final map was substantial in size. Limitations of the Study As previously indicated in chapter 1, researcher subjectivity was unavoidable, the issue was addressed by breaking-up the study design; having sequential quantitative and qualitative phases. The mixed methods design however, took longer to create, collect, and analyze the data versus using one or the other on its own. The study itself was purposefully limited to art therapists, who had the prior indicated qualifications, but who also knew about response art. The number of participants choosing to take part in the online survey may have been further limited by the time of year the data collection phases took place. Had it taken place in conjunction with the national art therapy conference, it could have served as a direct venue for recruitment. Participation was further limited to art therapists who were users of social networking platforms (SNP), or who were otherwise sent the survey link directly by peers who saw the survey post on an SNP. Those participants completing the phase I online demographic survey were used as the base for phase II. The number of participants who chose to continue for possible inclusion in the pool for interviews was further limited by the time and resource commitments needed. Furthermore, a lack of timely communication with the researcher was cause for participants to be dropped from the pool of viable interviewees. Interviews were primarily carried out through the use of VOIP. VOIP refers to the technology that enables the transfer of voice and data using internet protocols versus land lines which use cables and are only able to carry voice. Lack of 70 access to the needed software, hardware, or reliable bandwidth therefore also limited participation in the research. Overall, due to the size and nature of the study, its findings would not be generalizable, but serve to expand the knowledge base on the topics presented. Summary In order to comprehensively answer the research questions, a mixed method approach (Bishop, 2008; Johnson & Onwuegbuzie, 2004) was used. The combination of quantitative and qualitative methods provided ample and varied data for a more complete analysis. Individual semi-structured interviews (Knox & Burkard, 2009; Qu & Dumay, 2011) helped expound on the themes from the survey and provided personal narratives. Collier’s (1957) photo elicitation method was incorporated into the interview in order to help focus the interview, and give participants a sense of familiarity, and control. As data was collected through the questionnaires it was reviewed, and compared to other data using the constant comparative method of analyses (Boeije, 2002; Charmaz, 2000, 2008). Participant recruitment and advancement through the sequential phases of research was also addressed. Lastly, the need to employ a visual map as a means to organize and consolidate the interview data was presented. Chapter 4 will follow with detailed summaries of the data gathered from the Phase I survey, the image uploads, and the interviews. Chapter 5 will then present a discussion of the findings. 71 CHAPTER 4 RESULTS This chapter will be organized into 3 sections representing the phases of research. Phase I of the research will be discussed first; it includes participant recruitment, online survey, demographics, and perceptions on visual expression and response art. Phase II will present the demographics of the 6 interview participants, and introduce the image elicitation results. Data gathered from the 6 interviews will be presented in the last section of the chapter. Beliefs held by participants, relating to how they conceptualize their relationship with the creative process, will be discussed first. The influence of the workplace is where novelty will first be introduced as a factor. Workplace structure, culture, and boundaries, also emerged as areas of importance, which greatly affect one of the key themes, that of losing a patient. Supportive practices at the workplace will also be discussed, as well as physiological signs of building stress. Red flags in the creative process alerting the individual to the presence of stress will be presented as a contributor to self-regulation, and developing awareness. How interviewees’ defined self-care, which activities they considered effective, and what challenges they faced, will lead to a section on response art. Interviewee’s relationship with the visual response, intentionality, and methods of working, such as traditional, or other, will explore the importance of the creative process as a restorative practice. Factors of accessibility and responsiveness, to said creative process, will lead into a discussion on the role of novelty. Toward the end of the chapter, the role of communities will include viewpoints on the traditional gallery show, bridging local with online, and social networking platforms as components in the process. The information collected and summarized in this chapter will answer the following questions: 72 1. How do selected art therapists employ personal visual expression to sustain their practice? a. Is art used as self-care by art therapists and if so, how? b. Does personal visual expression mitigate perceived burnout? c. Does responsive art-making influence art therapists’ professional identity, and if so how? Phase I: Demographic and Informational Survey The Phase I survey was created in order to attain basic demographic and descriptive statistics. As a result, data collected will not be weighed to show cause and effect. The Phase I survey containing informed consent was accessible through a hyperlink. The pre-survey introduction page indicated that participants needed to have at least a master’s level degree, and 6 months practicing as an art therapist for the present research. The purpose of the research was identified as: to learn about the contributing factors of responsive art-making by art therapists, and its perceived contribution to their professional practice. Recruitment began immediately after IRB approval (see Appendix J) by reaching out to the American Art Therapy Association (AATA) and its affiliate chapters through email. Recruitment Outcome All state chapters listed through the AATA were contacted, and requested to forward the introductory letter to their membership rosters, along with the Phase I survey link. Only a handful of chapters responded to the email entitled: Art Therapy Research Participation Request. One forwarded the link and survey invitation to their membership, the others directed the researcher to their FaceBook page for posting as a message. On social network platforms (SNP), due to cite traffic, there was variability in post visibility. As other users created posts, the one 73 created for the survey became buried and out of sight. In spite of this, the link was opened 32 times in a 3 month span; of those, 2 did not meet criteria. Participation The research was conducted in 2 sequential phases, with participants beginning at Phase I, and choosing to proceed to Phase II, with the possibility of an interview. Of the 30 who consented, 2 others met criteria, but left the survey blank and were not included in the results (N=28). Over the course of the survey, respondent numbers decreased as questions pertaining to creative engagement were negatively endorsed. Those who identified as not engaging in response art or any other form of visual expression, were excluded from further questions that directly related to those topics. These respondents arrived at the end of the survey faster than those who did endorse creative engagement. Twenty-two respondents reached the question providing an introduction to Phase II, and the option to provide an email for further details on continued participation. Demographics All respondents were female (N=28), between the ages of 25 and 65, at the time they completed the survey in the fall of 2014. The majority of respondents (87.5%, n=24) identified as “White/Caucasian.” Two identified as “Asian,” one as “Multiracial,” and one as “Other.” Except for 2, respondents were residing in the United States when they took the survey. Of the 2, one accessed the survey from an east African country and the other from Australia. Overall, the state with the highest concentration of Phase I survey access was Florida (n=7), representing 25% of all respondents. 74 Education and Credential Status Participants also needed to have acquired a master’s level degree from an AATA approved program in order to begin the survey. Criteria for participation in the Phase I survey also indicated that participants needed to have at least 6 months practicing as an art therapist. All respondents had a master’s degree, of which only 5 (17.9%) went on and completed their doctorate. The majority of respondents had either their ATR (21.4%, n=6), or their ATR-BC (39.3%, n=11), no respondents had their ATCS credentials. Eight participants indicated having “no licensure.” “Other licensure held” was endorsed by 5 survey respondents. Employment Status Only one participant indicated being unemployed at the time they completed the survey; 71.4% (n=20) were employed full-time, while 25% (n=7) were employed part-time. No survey respondents identified as being retired or a student at the time. In the previous 5 years just under half of respondents (46.4%, n=13) indicated having applied for a job, while 4 indicated having lost, having been fired, or having quit a job. The overwhelming majority of endorsements (60.7%, n=17) were hired for an art therapy, counseling, rehab, or related area position. Nearly a quarter of respondents (21.4%, n=6) indicated no change to their employment status, while 5 indicated the “other” option. None of the respondents indicated having retired in the last 5 years. Survey participants’ years in the field ranged from 6 months to 24 years. Primary Work Setting Survey respondents were asked to identify their primary work setting by selecting from a list of 28 categories that included the option of “other.” In order to better reflect the complexity of roles possible within the art therapy field multiple selections were permitted. Of the 28 categorical options for primary work setting 19 were selected at least once. Three respondents 75 used the fill-in option to more accurately capture their primary work setting. There were two categories with the highest endorsements “Outpatient Mental Health” (21.4%, n=6) and “Nonprofit Association/Foundation” (21.4%, n=6). Followed-up by three work setting categories which were just as prevalent (17.9%, n=5): counseling center, education college/university, and hospital (psychiatric/adult). Perception of Stress and Preparedness In order to better understand how stress was perceived by those art therapists who took part in the survey, a likert scale was used. Where 1 indicated they completely disagreed with the statement provided and 5 meant they completely agreed; a 3 indicated a neutral response. Participants could also choose ‘decline to answer’ or ‘does not apply’. Of the 27 who completed the likert scale questions, 22 (81.5%) indicated they either completely or somewhat felt graduate school adequately prepared them for real-world application. While 4 (14.8%) indicated they felt their preparation in graduate school had not adequately prepared them for real-world application. One participant indicated they felt neutral, and one did not answer the question at all. The next several questions pertained to job and career satisfaction. The majority of respondents (85.2%, n= 23) indicated they felt qualified for the job they were hired for, while two disagreed with the statement and two indicated the statement did not apply to them. The majority of art therapists taking the survey (81.5%, n= 22) indicated they were gratified by the work they were doing. Two indicated they were not gratified by their current work, and two indicated the statement did not apply to them. One indicated neither agreeing, nor disagreeing, with the statement pertaining to feeling gratified by the job they are currently doing. Eight participants indicated having considered leaving the field in the last 12 months. 76 Using the same likert scale, participants were asked about workplace perceptions on relationships, about half of participants (55.6%, n= 15) indicated having their concerns heard by their supervisors or department heads. Four respondents (14.8%) indicated complete or partial disagreement with the statement. While 2 indicated the statement did not apply to them, and 6 marked being neutral about the statement. Nearly three-fourths of respondents (74.1%, n= 20) who were given the statement “my work load is proportional to what I can handle,” indicated they agreed either completely or somewhat with the statement. Five respondents disagreed with the statement (18.5%), while 1 indicated the question did not apply and 1 was neutral. Seventy-seven percent of respondents (77.8%, n= 21) felt valued by their workplace peers, and 11% (n= 3) did not. Three respondents were neutral, neither agreeing nor disagreeing with the statement. Twenty out of 27 participants indicated feeling their work was valued by their supervisor, while only 18 felt their work was valued by their agency. For both statements, two participants indicated the statement did not apply to them, while 3 indicated being neutral about whether or not, their supervisor valued their work. Two participants felt their supervisors did not value their work, whereas 4 felt their agencies did not. Twenty-two participants indicated using art directives on a weekly basis, while 17 indicated doing so on a bi-weekly basis and 17 did so on a daily basis. Only 2 indicated not using art directives on a weekly basis, and 3 noted the statement did not apply to them. The number of respondents who did not agree with the statement increased to 3 respondents for the bi-weekly and daily options. Four participants indicated being neutral to the statement of using art directives on a daily basis, and 2 indicated the statement did not apply to them. Four 77 participants indicated the statement about using art directives on a bi-weekly basis did not apply to them. Perceived Stress Level When participants were asked to indicate their perceived work-stress level in a typical work week by choosing a number between 0 and 10; where 10 was the maximum possible the majority of respondents (63%, n= 17) indicated feeling a moderate (between 5 and 7) amount of stress. On the same scale, 3 respondents indicated feeling higher levels of work stress, in the range of 8 to 10. While only 6 respondents indicated low work stress in the range of 1 to 4. Response Art and Creative Engagement The overwhelming majority of respondents (85.2%, n= 23) identified as being a member in a creative group. Twenty-one of the 23 participants indicated they were active participants within their creative group. The concept of response art was “very familiar” to 15 survey respondents; another 7 indicated being “somewhat familiar.” Only 2 individuals had “heard the term before” but they were not familiar with it and 3 indicated not being familiar with the term at all. Overall, response art was described by survey participants as a visual response made by an art therapist as a means to understand and process clinical work. Such visual response could include reactions to clients, particular sessions, events or other clinical issues. It was further described as “witnessing and responding to one’s personal and professional experience as a therapist, in visual form.” The practice was understood by some to serve as a means of “selfcare and personal reflection.” In the art therapy profession, response art has referred to both art made in session and post session. Survey respondents voiced both applications indicating that response art could be created during the session in the presence of the client, and it could also 78 take place after the session or precipitating event. The choice to use response art at all varied in the field, and could be seen as a “self-centered practice” as was expressed by one survey respondent. The majority of respondents however, indicated using response art or visual expression for self-care (81.5%, n= 22). There were 6 individuals who in a previous question indicated not using response art or visual expression for self-care; they were not shown questions in regard to frequency of art engagement. Of the 5 respondents who indicated not employing the practice, 3 indicated they “saw a value” in its use, while 2 “did not.” Of those participants who indicated using response art or visual expression for self-care, 17 did so at least once monthly, or with more frequency. Of those who did engage in response art or visual expression of some form, 13 did so “on the spot,” “as soon as feasible,” or “within the work week.” Six did make art, but they did not categorize it as “response art.” Taking both of those groups into consideration, about 86.4% of respondents routinely engaged in some form of art-making, while the other 13.6% (n=3) indicated seldom creating response art. The overwhelming majority of those who indicated engaging in responsive art-making, chose to create while either at home (91%, n=20), or at work (66.6%, n=14). Survey respondents were opportunistic in their choice of when to create, with 13 indicating they did so during “idle time.” Only 3 respondents indicated making art during transit or commuting, while 4 actually scheduled their art-making sessions. Art Share When respondents were asked as to whether they shared their art with others, 8 affirmed they did, a majority of 10 indicated maybe, and only 4 indicated no. All those who indicated even a remote possibility of sharing their art, were asked to identify who they shared it with. 79 When the art was shared, the overwhelming majority of individuals chose to do so with friends (72%, n=13), or art therapy colleagues (77.8%, n=14). About half of respondents were likely to share it through the use of SNP, with family, or with non-art therapy professional peers. Sharing within local networks of individuals was endorsed by 8 respondents. Five individuals indicated sharing while at conferences or workshops. Only 3 participants indicated sharing with the general public. When participants were asked how they felt sharing their response art with others contributed to their self-care practice, 8 participants provided a typed response. Seven of the eight respondents indicated having a positive association between sharing of their work, and perceived contributions to their self-care practices. Five of the eight statements included language indicating that response art provided witness, validation, and a sense of being connected. Sharing of the art provided alleviation from isolation, and a sense of belonging. The art provided alternate perspectives, and feedback on themes being explored, towards increased insight. In spite of this, as indicated by a survey participant, the line between art and response art was anything but clear. In order to gain a better understanding of how art therapists used visual expression to sustain their practice, those survey participants who made it to the end of the survey were provided with information on continuing with the research. After reviewing the information on Phase II, 13 participants indicated interest to continue by providing their email address. The 6 participants who completed Phase II and their submitted visual artifacts will be reviewed in the next section, before expanding on the data collected from the interviews. 80 Phase II: Introduction of Participants In the first part of Phase II, participants were emailed with individually generated links directing to an online questionnaire. The questionnaire contained a second consent form detailing the specifics of the Phase II image submitting process, and optional interview, this link was time sensitive. Of the 13 who were contacted by email with an introduction to Phase II research letter and links, 6 completed the online questionnaire which included a consent form. All 6, also consented to take part in the optional interview component. As part of Phase II, participants were asked to select and submit from 1 to 3 images of their choosing to the principal investigator. If selected for an interview, the images were to be used as part of the dialogue. Otherwise, the images and the corresponding information would be reviewed in support of the research. Each of the 6 participants selected and uploaded the maximum of 3 image files. One participant’s Phase II questionnaire was received without images; an exception was made in her case to accept emailed image files due to the technical error. The interviewee was contacted by email and notified of the issue needing correction. The participant emailed the 3 images that initially failed to upload with her Phase II questionnaire. The next section will provide some details on the 6 Phase II participants, and the image files uploaded by each. All names used were pseudo names assigned to maintain anonymity. The last section will discuss at length the data collected from the interviews. Adrian A Caucasian female from the Mid-West, Adrian was in her 40s at the time of the survey in the fall of 2014. Having practiced art therapy for 15 years, she currently indicated working in the areas of higher education, private practice, and a domestic violence shelter. On a weekly 81 basis she indicated experiencing a moderate amount of stress, rating it a 6 on a scale from 1 to 10, where 10 represented the highest level of stress possible. She voiced being familiar with the concept of response art, and engaging in it about 2-3 times per month. Whenever something came up that needed visual processing, she attempted to do so within that work week, whether at work, home, or otherwise idle. She began using creative expression for self-care in 2011; sharing her response art with art therapy colleagues and through SNPs as a means of validating, normalizing, and promoting a sense of belonging. For Phase II she uploaded 3 images respectively titled Anchor & Self-Care Mantra (see Figure 2), Self-Care & Gratitude (see Figure 3), and Self-Care Affirmation & Strengths (see Figure 4). The images selected were all part of a self-care journal made out of folded brown paper bags, the journal measured 4.5x5 inches. Figure 2. Anchor & Self-Care Mantra. Mixed media in journal. Anchor & Self-Care Mantra. This piece (see Figure 2) was completed sometime in 2013; the mixed media piece covered 2 pages in her self-care journal, when open it measured 9x10 inches. She indicated that in this journal, the purpose was to “explore self-care” in 82 response to her “work in trauma as an art therapist.” In the visual response she used paint, paper, and quotes in her exploration of the topic. She indicated that the “spread [was] dedicated to anchoring and honoring the importance of a self-care mantra.” Figure 3. Self-Care & Gratitude. Mixed media in journal. Self-Care & Gratitude. This piece (see Figure 3) was also part of the mixed media journal exploring self-care and her role as art therapist. She used a similar style as in the previous selection and incorporated writing, quotes, paint, and sewing. This particular piece was” dedicated to the role of gratitude and balance in professional self-care.” Figure 4. Self-Care Affirmation & Strengths. Mixed media in journal. 83 Self-Care Affirmation & Strengths. This last double-page entry (see Figure 4) was also part of the mixed media self-care journal created in 2013. The thematic content of this one explored the roles of identifying and remembering affirmations and her “strengths to manage/cope [at] work.” In this piece she used paper, paint, quotes, writing, and sewing, with the addition of oil pastels and heart puff stickers. Blair Blair, a Caucasian woman from a Southern state working full-time as an art therapist was in her 30s at the time she completed the survey. She had been in the field for 7 years and identified her current work setting as a psychiatric day treatment facility; working with both inpatient and outpatient adults. She identified as having a weekly stress level of 5 on a scale from 1 to 10 where 10 represented the highest level of stress possible. She identified being very familiar with the concept of response art, as a tool used by art therapists to process interactions and therapy issues. On average engaging in response art about once per week, at a scheduled time and place such as at home. She has been using creative expression for self-care since entering the field in 2007. When she chooses to share her response art, she does so through SNPs with friends, art therapy colleagues, and with non-art therapy professionals and peers. She believes that sharing of the art provides her with feedback and increased self-reflection which can “ultimately [lead her to a] better understanding of [her] professional self.” All of the pieces she contributed were completed in the same art-making session on October 2014 on 5”x8” matte board using collaged magazine images. They were her response to being hired into a new art therapy position. In My Bones. These pieces were “created following [her] second week in a new art therapy position, after returning to the art therapy field after 1 year respite.” The piece (see 84 Figure 5) contrasts female figures on a vague landscape with architectural pillars and a wishbone. During the interview she voiced identifying with the symbolic elements of all the pieces. They represented aspects of herself she was exploring through the imagery. She created this piece in response to Eclectic Growth. Figure 5. In My Bones. Collage of magazine images. Eclectic Growth. This piece (see Figure 6) was created prior to In My Bones, but it was uploaded second. The pieces’ primary element is a disjointed figure created by the assemblage of a skirt and legs wearing oversized pumps, an arm chair, and a leaf-less tree. She voiced that 85 “Eclectic Growth is an interpretation of professional rebirth; finding and maintaining a balance between preserving individual and professional identity.” Figure 6. Eclectic Growth. Collage of magazine images. Energy Source. The 3rd piece (see Figure 7) created and uploaded contained “multiple symbols and images related to nourishment and feeding the soul.” In it she overlaid images of a female figure drinking water from a fountain in an outdoor scene with bowls, books, fruits, and birds, one with a fish in its beak. The imagery represented her developing relationships with her clients. 86 Camie A Caucasian female in her 30s, residing in a Southern state, Camie had been in the art therapy field for the last 7 years. At the time of the survey she had a full time job in a medical setting with children and adolescents with a higher education component. She identified her weekly stress level to be at 5, on a scale from 1 to 10, where 10 represented the highest level of stress possible. Figure 7. Energy Source. Collage of magazine images. She was very familiar with the concept of response art, further indicating that it was an art response to the work done with clients “as a form of self-care and personal reflection.” Although she only seldom engaged in art-making for this purpose, she indicated being able to do so at home or most often at work, during pre-scheduled creative staff activities. She began using creative expression as a means of self-care in 2005. If she were to share her art responses she 87 would do so locally, at conferences and workshops, with non-art therapy peers, friends, and by using SNPs. Germination. This first uploaded piece (see Figure 8) was completed in May of 2012, the piece measured 12x18inches. Oil pastels on a piece of black paper were used to design a mandala in exploration of her “identity as an art therapist.” Having been “out of the field for 2 years and 2 months,” she created the piece soon after becoming the first art therapist hired in that program. She indicated using the piece to reconnect with her art therapy skills, but also in “trying to navigate the widely different environment of both arts in medicine and practicing in a medical setting,” which was new to her at the time. She recalls the piece being made in an “unconscious and unscripted” way; the piece went untitled for several years after being completed. The accompanying poem is included below: My beginnings are a seed. All that I need to become is within me. My next, my home is created from my insides. I am made of water, soil, ashes, memories, air, life. Only when I realize I have all I need - I am all I need - do I rise from the barriers and turn my face to the stars. Figure 8. Germination. Oil pastel on black paper. 88 When the piece and poem were reviewed for inclusion in this study she gave it the name, Germination. In review, she concluded that the piece had “incredible significance to [her] practice and what was to come.” She also reflected themes’ recurrence when she transitioned into another work role. Labels. Labels (see Figure 9) was a piece completed in January of 2011. It was a mixed media mandala where magazine images of people were layered with printed words using tape on an 8x12 piece of paper. Labels evolved “after a particularly frustrating set of weeks when our team of volunteers was helping support a teenager who had a severe medical condition due to drug use,” he was labeled a "bad kid" from the start. She believed this affected the care he received while at the hospital. The piece was used to help her “resolve” her feelings in a “constructive way,” about the “labels” assigned to people “before really taking a chance to understand.” Figure 9. Labels. Mixed media collage of magazine images and news paper text. 89 Untitled. Her last piece (see Figure 10) measuring 5x7 inches was completed in November 2014 and remained untitled. She described it as a mixed media piece using a map, watercolor, sharpie, and glue. This particular piece was made during a staff art-making session. After receiving news of a client passing, she voiced that the “art became a response to the grief [she] was feeling at that moment.” The piece was reminiscent of themes the client explored in his own art: The last few pieces of art he'd made me in his lifetime had themes of stars and infinity. Neither he nor his mom were talking about death, but in retrospect, he was signaling to me his exploration of this theme. The map, although a nautical map about water, looked also like an astrological map to me and reminded me of our final works together. Figure 10. Untitled. Mixed media on map. 90 Camie, further indicated that she found the process of reviewing and selecting the pieces for participation in the research as “valuable.” It made her realize how long it had been since she last made art, she considered response art, reflecting on her professional life. For her, the review process allowed her to reminisce and reflect on work completed when she became an art therapist in 2007 to 2012, and up to her most recent piece. Devon A Caucasian female in her late 20s, Devon, had only been in the field 1 year when she participated in the research. At the time she was working part-time in a setting she described as having components of an art center and foundation in an east African country. Within her recent past, she graduated from an art therapy program, had applied for and been hired into an art therapy role. When responding to the survey, she identified her weekly stress level to be at a 2 on a scale from 1 to 10 where 1 represented the lowest level of stress possible. She indicated being somewhat familiar with the concept of response art and using it on a daily basis. When distressed she would attempt to engage in creating a response art piece as soon as feasible. This meant working at work or home and during idle time. Making art for selfexpression and self-care for most of her life prior to becoming an art therapist, she indicated sharing it provided “alternate perspective” and at times lead to “insight” on the work and the related distress. She indicated sharing her art locally with family, friends, colleagues, peers, and the general public. At the time of the survey she shared work with others at conferences and workshops but she did not feel comfortable sharing her art using SNPs. Friday September 5th. She completed this piece (see Figure 11) as the name indicates, on September 5th 2014. The piece was completed in a journal measuring 8x5 inches when open, 91 using pen, colored pencils, a cutout magazine image, and glue. According to Devon, “the image was created in response to anxiety about an upcoming plane flight.” Figure 11. Friday September 5th. Mixed media in journal. Figure 12. Pimbi. Digital photo. 92 Pimbi. This photograph (see Figure 12) was taken later in September of 2014 with the camera on her phone. She indicated selecting the image as response art “because [she] was taking pictures of everything excitedly in [her] new work environment, [and] the pimbis seemed especially interesting and different.” Professional Life. The last piece (see Figure 13) uploaded was completed in October 2013 using an 8x8 inch square piece of paper, pencil, magazine images, fortune cookie fortunes, string, modpodge, and watercolors. Professional Life, was created “when my ATR supervisor asked me to create a piece about my professional life.” At the time she was considering work stressors such as “the need to maintain balance, poise, persuasiveness, maternal nature, etc.” Figure 13. Professional Life. Mixed media. Mari At the time she participated in the survey, Mari was in her early 50s. A Caucasian female working full-time as an art therapist in a Midwestern state, she had 1 year of post graduate experience. Initially, she described her job site as a wellness center and during the interview she 93 explained it more as a hospital setting. She identified her weekly stress level to be at a 6 on a scale from 1 to 10 where 10 represented the highest level of stress possible. She indicated being very familiar with the concept of response art, using it with the intention of processing her own experience with clients. However, she only engaged in response art less than once per month, but when she did it was an “on the spot” action; taking place at work or home. She began using creative expression as a means of self-care in 2008. She shared her art with those around her such as friends, family, colleagues, and peers; from time to time this also included workshops and conferences. At the time of the survey she did not use SNPs for art sharing but she voiced that “having witnesses helps alleviate [a] sense of isolation, loneliness, and despair.” Figure 14. Response Art 6 13. Mixed media assemblage. 94 Response Art 6 13. Completed while at the national art therapy conference in June of 2013 and measuring 14x17 inches, Response Art 6 13 (see Figure 14) was described as an “assemblage made with paper, tissue paper, feathers, pebbles, [and] watered down Elmer’s glue as sealing medium.” It was her visual response to her first ever art therapy conference and all the stress and excitement that entailed for her. Figure 15. Response Art 12 12. magazine images. Collage of Response Art 12 12. The second piece (see Figure 15) was a collage mandala completed in December of 2012, the piece is about 8 inches in diameter. The collaged words create a poem that reads: "You've been / soft color/ Ready/ To create the lighter, brighter / Dreaming/ To see the world / With fresh/ Courage encouraged / Welcome/ Secret for Happiness.” It was created after relocating to the Midwest from the Northeastern US, before she began working full-time. During that time she volunteered at a local behavioral hospital, working with adults and senior 95 citizens. She described the piece as “suggesting” of the “safety and tenderness of wanting/having nurturing from family/mother, and feelings of vulnerability but also thrilling possibilities unfolding in [her] life at the time.” Contained Fire. In December of 2014, Mari completed Contained Fire (see Figure 16) using metallic acrylic and tempera paints leftover after a client session, the piece measured 9x10 inches. The population and atmosphere at her site of employment still felt “new” and as such was “full of unexpected at every turn,” an “adrenaline rush.” “I love the work that I do, I believe it to be my calling and while some days are better than others, on the whole I feel blessed to have found this work.” Leisy A Caucasian female in her early 30s, Leisy was working full-time at an inpatient psychiatric hospital in a southern state at the time of her participation in the research. She had 4 years working in the role of an art therapist. She indicated that on a weekly basis her stress level was about a 2 on a scale from 1 to 10 where 1 represented the lowest level of stress possible. She was very familiar with the concept of response art. She described it as art made by the therapist in order to “explore counter transference and gain clarity about emotional reactions to a client.” She further explained that it could be used as a means of having a client visually respond “to something they themselves have created.” She noted engaging in response art about 2-3 times per month; usually getting to the art within the same work week of the distressing event. She has engaged in response art at work, but preferred doing so at home in her art space. Using creative expression as a means to self-care since 2001, Leisy does not post her art on SNPs. When she chooses to share her art, it is with friends, family, colleagues, peers, and the general public. 96 Figure 16. Contained Fire. Acrylic & Tempera. Figure 17. Hope for Recovery. Mixed media on masonite. 97 Hope for Recovery. Using magazine images and acrylic paint on masonite, the first uploaded piece (see Figure 17) was completed in September of 2013 measuring 11x14 inches. According to Leisy, the mixed media piece was “created in response to working with eating disorder population.” The piece shows a female figure balancing on a pile of food and reaching up to the sky, a silhouette of a bird in flight above her hand. Figure 18. I Will Listen. Mixed media on masonite. Artist name removed. I Will Listen. On September of 2014, Leisy completed I Will Listen (see Figure 18), using acrylic paint, text, pen, and magazine images on masonite. Measuring 18x24 inches, this piece was created in response to working with an eating disorder population. The image shows two figures inhabiting the same space, but each encircled in a distinctive color and separate from the other, in the space between them a pie clock marking 5:00 o’clock. 98 Elephant in the Room. The Elephant in the Room (see Figure 19), completed in October of 2013, also uses magazine images and acrylic paint on a masonite board measuring 18x24 inches; a response to working with an eating disorder population. The masonite surface is predominantly black, with a large stripped arm chair off-center. Three small elephants were positioned near or on the chair; a female figure peering at a book leans back on the oversized chair. There is writing throughout the background and tracing the stripped pattern on the chair. The background writing reads: Figure 19. Elephant in the Room. Mixed media on masonite. Artist name removed. 99 Warning: What you see before you may look like just a small girl in a chair. What you don’t know is that underneath this chair are five other paintings that each got covered up because I thought they were ugly and stupid. All 6 of the participants in Phase II, submitted the maximum of 3 images each; basic information was provided for all pieces. Due to the low number of participants who completed the Phase II image uploading component, all were invited to be interviewed. Individual interview details were coordinated through email contact and 5 of the 6 were completed through Skype to Skype calls, while 1 used Skype to phone. All 6 of the Phase II interview participants were in the United States at the time of their interviews. In the following section the Phase II interviews will be discussed. Due to the amount of data that emerged from each of the interviews the information was organized by emerging themes, not by individual participants. Phase II: Interviews Phase II participants coordinated a feasible time for the interviews through email; all interviews were recorded using CallNote, and then transcribed. One participant used the optional comments box to communicate to the researcher that she would not use Skype for the interview, but would be willing to interview using other accommodations. For that instance the Skype-to-phone feature was enabled and used. Lower phone quality made it difficult to understand some of the discussion, as such there were some blanks in the transcription. On average the interviews took 52 minutes, the briefest conversation taking under 45 minutes and two others about 59 minutes. Three participants asked for the video option to be enabled, and of the other 3, 1 chose not to enable to video, 1 did not have the video option, and 1 was using her cell for the Skype call and I asked that the video feature not be enabled. 100 Interviews were transcribed and coded, before being further compiled using axial coding into a visual map. Quotes, paraphrased statements, and stories about the art, were grouped into loosely arranged sections. Some data pieces contained themes from more than 1 group, these served as connectors between groups. Organizing the data pieces in relation to the others resulted in an organic representation of relatedness. Interview results were then summarized based on this organization scheme. Presentation of findings will begin with a discussion of participant beliefs. Workplace factors will be reviewed before discussing signs of emerging stress and self-care. The role of response art, including intentionality, accessibility, responsiveness, and type of creative engagement will also be discussed. The various roles of communities and their influence on the creative process and the mental health of the clinician will lead to a discussion on the influence of SNP. Participant Beliefs Throughout the interviews participants voiced certain opinions and beliefs that did not fit into other categories, these will be presented first, as participant beliefs. These personal tenets were important because they emerged throughout the interviews as components of interviewee self-concept, or understanding of creative practices. One key belief was that interviewees voiced being connected to the art, before becoming art therapists, using their knowledge to nurture themselves and others. Blair phrased it this way, “we kind-of came to the field because those are the things we love to do,” she was referring to the personal practice of art-making. Overtime finding the connection to the art changed with their career and overall life; “As you change yourself you change others around you,” indicated Mari. Making art accessible to those they work with helps bring the clients out of their routine, whether it is new coping skills, or skills for 101 self-expression and communication. “There’s something really unique…special about being an art therapist,” continued Mari as she attempted to clarify in several instances the drain and replenishment she felt were part of being an art therapist. What these individuals offer would not have been otherwise accessible to the client or the team of providers. With the client as the primary beneficiary of art therapy services there is an outward ripple of benefits, affecting others with direct contact to the client. This observation was most presently noted in the conversations with interviewees who provided services at medical hospitals, or small mental health facilities. They described a session as affecting their client, then any nearby family, and rippling out to staff. Therapists themselves seemed to mirror their perceived session outcomes, in the shortterm noticing emotional changes, and effects on perceived energy; feeling energized or drained by particular interactions. In the long-term indicating that as you helped change a client you also incurred changes. In spite of being singular providers of art therapy services, the interviewees described systems of connectedness. These systems influenced their beliefs, creative practices, and interpersonal interactions. Passion for the profession or esteem for the wellbeing of clients served only as contributing factors to the actual work environment and culture where the services were provided. Workplace Art therapists work in a variety of fields as was evident from the Phase I survey results. With 5 out of 6 interview participants working with high risk populations in medical, mental health, or community centers. Overall, participants indicated that the health of the therapist was important for effective work; some chose to compartmentalize between their various roles while others didn’t. On the whole, therapists indicated needing to remain focused within highly stimulating work environments in order to be effective for their clients. Despite experience, they 102 expressed at times, “feeling out of the water;” the ability to work through those moments was seen as pivotal to both client and therapist. In those moments of uncertainty there seemed to be opportunity for change, adaptation, and personal development; in such instances of novelty there was distress, but there was also opportunity. Novelty in the workplace. One key theme that arose in several categorical groups was the idea and driving force of a novel experience. It emerged in the areas of role identification, work environment, stress, visual response, and possibly in a more subtle way in other groups. In the personal application there’s a sense of excitement that surfaces during novel events, such as when entering a new role, employment, or duty. The novelty of the situation is coupled with increased opportunities for learning, an increase in self-reflection, and accompanying stress. Several interviewees identified that novel experiences could be exciting with unexpected challenges, and rewards; in many ways serving as a motivational force. As a non-official representative of the profession, art therapists have an added pressure to “do right,” says Devon. Often times as the sole providers of art therapy at their respective sites there’s a budgetary burden placed on the hiring department, which they may or may not be aware of at the time of hire. Furthermore, an extended period of acclimation beyond learning the basic layout of the institution, its rules, and cultural nuances, can also be expected in order for the practice to be tailored to the particular needs of the setting. Each place and role having its own nuances, requiring accommodations, in order to be an effective part of the services offered. Accommodations such as media adaptation for application in a medical setting, versus that of an acute mental health facility, or within a community centre. These workplace and treatment specific needs were oftentimes intertwined with, personal and professional identity, and boundary formation. 103 Structure, culture, and boundaries. Structure, culture, and overall work environment, influenced employee performance and retention. Those working in medical hospitals described a fast paced, loud, stimulating environment, with a plethora of rules and restrictions, for client safety. While other settings posed difficulties in the reliable acquisition of media, and sustainability of practices, after the session has culminated; all required resourcefulness and flexibility in planning. The variation in settings and structure also influenced the overall work culture, which in conjunction with the art therapists history, and personality, shaped their boundaries. Inherent structure of work environment could aid, or hinder, healthy boundary formation and maintenance. Boundaries were particularly mentioned in reference to mitigating daily stress due to client interactions. Although 5 of the 6 interviewees discussed not finding their client interactions as stressful, it was clear that all believed their interactions were tailored to the particular needs and abilities of the individual or group being served. All indicated that working with their clients was fulfilling or purposeful, but nevertheless, brought about some degree of burden or heaviness. Mari pointed out that “it takes time and effort…it [work] is draining and restorative.” Camie voiced a similar opinion indicating that “it is draining [but] it keeps me fresh.” Leisy pointed at the underlying truth for the majority of interviewees, which was that “work is a big part of my life.” As will be expanded upon later under workplace culture, boundaries, self-care and visual responses to name a few, it was challenging to draw distinct lines between the personal scope and workplace, as they often overlapped. Individuals working in medical settings indicated that due to their clients’ individual health needs, art therapy services had to be individually tailored. "Every patient you see is giving you something of themselves," expressed Camie. Each setting and client population 104 presenting with particular needs, that from time to time required research, testing or exploration of activities, during the therapists’ off-duty hours. The customization of services afforded the therapist both a challenging and rewarding work experience. While some of the most challenging clients refuse mandated treatment, for the most part therapists found themselves tested by their clients in ways they could not have expected. “It always surprises me at how creative and how much energy they can have towards art-making even in the most terrible of circumstances…they’re in severe pain and the one thing they want to do is make art,” expressed Camie. Sometimes clients themselves served as unexpected role models, by working through adversity, while the therapist served as a container for their stories. Some therapists found their place working along-side their client for the purpose of accomplishing something together. Other interviewees voiced using the art process as a means of trying to explore aspects of their clients’ stories, finding an effective means to relate, or a mechanism of processing major events. Those interviewed voiced that stress in the workplace most frequently emanated from peer to peer interactions, from the work environment itself, or from the administrative political environment. “It was the way that the manager went about informing me that made me feel like a child; it was condescending,” explained Blair as we looked at her image “Eclectic Growth” (see Figure 6), her voice conveying remnants of the original emotion. In essence, the culture and peer behaviors that were encountered routinely at work, could prove significant contributors of stress. Devon voiced at several moments that “there’s a practical stress…but a lot of excitement about what I’m learning everyday…I mean it’s like a constant awareness of the assumptions you’re bringing to the table.” This was especially poignant in the first year or two after a change in employment, such as being hired into a facility or transferring into a new role; where the 105 feeling of being lost, or of being in a different country, was at its peak. During such moments of novelty, the concurring experience would emerge in the art, as Blair put it, “lately, because the position is so new that most of my artwork tends to do with work in one way or another.” All three of the pieces she submitted expressed this theme (see Figures 5, 6, & 7). . At times the excess stress found its way into the art practices of the therapist, and this too served as a means of mitigating the distress. The anxiety and stress decreased over time as the therapist received validation from clients, peers and supervisors; becoming a contributing part of the facility. Earning the role of student mentor was viewed as a positive change, and contributed to the feeling of being a part of the workplace community. While additional responsibilities could be a source of stress, it was also positively viewed as a reflection of doing well. Attaining and sustaining the role of an art therapist, took time and effort, and was described as being both depleting and heavy, but it was also restorative and positive. Those who came to the field early in their career search, or those who have found it after several careers, voiced how connected they are with what they currently do. While those interviewed did not express absolute love for every aspect of their work roles, they indicated feeling like they were doing what they were supposed to be doing. Interviewees spoke about the inherent stresses of their duties as well as the ways in which some aspects of the job ameliorated the stress. In most cases it was subset by having a variety of client contact, being able to vent with colleagues, being appreciated for services rendered, and by being able to exercise some control over how art therapy services were conducted. When therapists incurred a loss, regardless of what measures were taken, there would be excess stress needing further attention. Losing a patient. Major distressing events can happen both outside and inside the work space, and can spill through boundaries and roles, even when it is an expected part of the job. 106 On the job losses can be felt differently depending on the work role identification; an interviewee indicated there were differences for her between the administrative role and that of being a therapist. As a therapist, she had increased contact and closer involvement with her patients. Likewise, how a work loss was felt by the therapist was also influenced by the facility culture, level of attachment, and other events in the therapists’ life. The loss of a patient, even when expected posed unexpected challenges. For instance, Camie questioned herself after the loss of a patient she had felt close to; “should I be more sad, should I be less sad?” (see Figure 10). The passing of a patient regardless of whether it was expected or not, is always difficult, and the way in which the loss is communicated can also influence how it affects the staff. Clear boundaries increased distance and separation, which could be crucial for day to day functioning in the presence of workplace losses. A daily sense of increased heaviness and being burdened over losses of life, or of security, can bring-up existential doubts in the most capable of therapists. Adrian noticed herself asking, “why do I do the work that I do?,” to no one in particular. While workplace loss can be a shared experience amongst staff, individual and professional boundaries will have it affecting everyone differently, from administrators, to front line staff, to other clients. Knowing they are not alone, that someone else has gone through similar struggles, or that their concerns are being heard, may be a step in the right direction. Some administrators and supervisors go beyond the basics and have normalized the routine use of protective practices for their staff. Supportive practices in the workplace. After incurring a workplace loss, the awareness and ability to seek out a means of purposeful processing will have far reaching ramifications. Regular day-to-day workplace stresses routinely make it into non-workplace conversations. Needing a means of ‘get it out,’ while being careful not to violate the Health Insurance 107 Portability and Accountability Act (HIPPA). Processing can take the shape of weekly workplace meetings, which some identified as their place to be heard and to check-in with peers. Taking it a step further, some interviewees indicated their workplaces facilitated participation in staff retreats, workshops, or lunch groups. Camie indicated that work peer collaborations were open to creative processing, in order to safely express work loss, to commemorate, and to make special. “At one of our staff meetings we were making art [for a particular project]…and um, the patient had passed away that day or the day before. So it was on my mind…the theme was journeys…and I was thinking about his journey,” expressed Camie (see Figure 10). She went on to say that, within the peer group others had also worked with her client, and the group was both welcoming and supportive. In some instances, a workplace loss can be a motivating drive for change. Adrian and Camie spoke about being inspired by peers or speakers, who propelled them towards a positive change in their lives. In exploring creative self-care practices Adrian discussed having come across a book that inspired her, “the whole book was about putting yourself first. Even though our society doesn’t always agree with that.” Attending motivating workshops with peers who encountered similar workplace losses was also seen as beneficial. These engaged participants, and made them feel connected most often also spurring attendees into action. Adrian continued, “after seeing [the speaker] I started to pay attention…even more to self-care…reminding yourself that it’s sort of an honor to do this work” (see Figure 3) Taking-on practical advice on how to include simple daily acts that are restorative and balancing (see Figure 2 & 4). Acts with the most potential seemed to be those which increased awareness of the moment, and had the capacity of connecting the individual with a supportive community. This theme will be expanded upon when discussing creative acts and community engagement. 108 Some of the stories given as examples were of inspirational peers, who although they were not art therapists themselves or artists, were nevertheless regularly creating and sharing through social networks. Throughout the interview Camie shared brief stories about those peers she found inspiring, who although they were not identified artists, were still propelled to create and share within the community. It’s really hard in our daily lives to sit down and make art…one of my colleagues posts…daily drawings…photographs and stuff…its interesting…he definitely does self-care, they are actually not beautiful works of art but he still posts them…My other friend, which again she’s not an art therapist [was inspired by a TED video about 30 days to change]…She made a commitment to take 1 good picture every day just with her iphone…she talked about how it made her excited to wake up every day and think about when she would take the next shot. As therapists there is a need to routinely process, and effectively eliminate the residual material generated from working with clients, and from any accumulating stress. Burnout was mentioned in conjunction with graduate school preparation, as something spoken about by professors although not necessarily personally endured. Burnout was seen as something that was present within the field of art therapy, and something to stay away from by implementing selfcare practices, and having healthy boundaries. Boundaries. Those interviewed were aware of the duality between needing to be open, empathetic clinicians, and keeping themselves safe. Participants offered personal stories from their past illustrating boundary crossings, and how such events influenced their current behavior. With decreased awareness, boundaries suffered, and residual material was retained. Camie explained it this way: 109 It’s a really fine balance for counselors…I think especially for art therapists that on the one hand we need to be these really open empathetic people but on the other hand we can’t let it penetrate us, because if we let all of that muck into ourselves we would just be distraught. Depending on the environment and the individual, some blurred boundaries could be expected, and may not raise alarm. Interviewees indicated that because they loved what they were doing they sometimes brought work home, and the boundaries could become somewhat blurry. “If you really love what you do…you’re also going to want to bring your work home…to share it…and you can’t just, like cut it off,” explained Camie. Such boundary crossing was not seen as depleting unless it became a habitual pattern, depriving the therapist of other selfnurturing activities. All in all, having some boundary flexibility was seen as beneficial. Individuals interviewed voiced some level of boundary elasticity. There was an awareness of sometimes carrying a “work-mind” while outside of work, which at times facilitated an increase in judgment of the public. Although unintentional, those moments of disquieting judgment at times served as red flags; something that needed further attention. Boundary flexibility between professional and personal roles could be informative as well as challenging as Camie explained: There’s times where I pulled from my clinical work and it gives me tools to help cope…but there’s also times when things going on…makes me really adverse to dealing with things at work. Providing the therapist with access to tools from one area to another and vise versa; clinical tools could be used for personal improvement and personal tools could be used in clinical applications. “It’s not the black and white that we were taught in school,” continued 110 Camie; requiring adaptive responses that are in line with the therapists’ views and beliefs as well as the cultural amplitude of the employing facility. The gray areas are vast, and each interviewee traversed it using their best judgment. Art therapists interviewed indicated making art at some point in their career, if not for themselves, then in their daily activities. Some referred to the art as self-care, others as response-art, and others still, considered it more in line with a craft, or making something decorative. Even when time was short, and there was no time for personal art-making, exploring a technique or media for a client, while at home would be seen as permissible. Camie voiced such sentiments with the adage that “I love what I do and that makes the boundaries blurry.” It was also seen as a positive activity versus a stressful one, due to the conceptualization of the career-work role. In the instances discussed, the culture and environment were large contributors to the boundary formation, and maintenance. Taking a cue from the cultural norm of the setting, and holding in balance with the therapists’ ethical beliefs and history, new boundaries were shaped in response to novel situations. Interviewees described it as a “fine balance,” and were aware of differences between art therapists, counselors, nurses, doctors, supporting staff and clients. Individuals had their own conceptualization of discipline specific boundaries. This translated into differing levels of felt distress for clinicians, and opportunities for interdisciplinary communication whenever possible. Due to the presence of stress in the interviewees’ lives, they were asked to provide descriptors alerting them to the areas of concern. Stress In various instances, interviewees were asked to describe how they knew they were stressed, how it was felt, perceived, or even expressed. After all the interviews were completed 111 and analyzed, two major areas surfaced: physical signs and mental or emotive signs. Interviewees described what it was like for them to be stressed, or more accurately, they indicated the nuances that alerted them to being stressed. All in all, regardless of how an individual first became aware of their rising stress level, it rose in awareness once it interfered with either work, or personal life. The more it interfered, the more it was noticed as something to be addressed. In most cases, interviewees expected a certain level of stress due to their positions; a hazard of the job. Signs of emerging stress. Interviewees voiced a myriad of ailments they attributed to increased work related stress. These physical manifestations were identified as beyond that of the daily encounter. Behavioral changes in routine such as speeding-up or slowing-down. Half of interviewees indicated an increase in migraines, headaches, and muscular strains or aches in the shoulders. Excessive enduring tiredness or even occasional dizziness was common. An escalation in overall sickliness, either in frequency or duration was noticed after particularly stressful events. Having difficulties ‘turning-off’ the mind, or waking up in the middle of the night were contributors to sleep disturbances. Participants also indicated having an overall increased emotional reactivity. In conjunction with the physiological drain, interviewees voiced not feeling like themselves, as Mari indicated, being “down,” “not [as] usual,” or in a mental “fog.” At times feeling like they were “spread thin,” as voiced by Camie. On such occasions they reported decreased patience with peers and clients. Camie also indicated an “increased grumpiness,” and a generalized decrease in ability to manage emotions, which at times proved ineffective in the work setting. Interviewees were aware that such behaviors could adversely affect their professional and personal relationships and these behaviors were often seen as red flags. 112 Red flags. When minor things began to become larger problems interviewees took notice. Beginning with physiological and emotive markers, accumulating stress would then surface in the creative process. Changes in their regular art-making processes, media selection, and visual artifacts in conjunction with the rest, served as red flags. Adrian noted that increases or decreases in speed of engagement from her norm would alert her to changes in stress levels. Further changes in routines or in methods of working would alert the individual to pay closer attention. Dreams about work, or clients, were for the most part seen as distressing, and also accepted as red flags, indicative of an area needing attention. Workplace culture impacted selfcare and reflective practices, both within, and outside, the workplace. At times increasing awareness of the need for self-reflection, and being mindful of said needs. One of the interviewees voiced that the stress-distress pattern was continuous, it did not stop, and it required action each time it came into awareness. “Making sure I’m not losing hope [and] not getting drawn into the clients’ distress,” voiced Leisy, as an important aspect of taking care of herself. Stress wasn’t automatically in awareness; it was through the individuals’ reactions that they became alerted to its presence. Both Blair and Leisy voiced similar opinions, that overtime, with developing self-awareness we could “catch” the “off balance” sooner. When the distress became personal the mitigating actions could also bring its presence further into awareness, as could happen with visual expression and will be discussed later. For now it was important to voice that most participants indicated that “when feeling low” or “when concerns are more emotional” or “when it can’t be pin-pointed” visual art engagement tended to become spontaneous. The stress-distress dynamic could be augmented by environmental factors in both work and personal spaces. Changes in routine, social dynamics, environment or culture could also affect felt distress and pose significant challenges to the self-care routine. 113 Self-Care Self-care was endorsed by all the interviewees as an ongoing practice that was crucial for any therapist, and which practice extended beyond the workplace. Amount of effort needed in order to follow through invariably was commensurate with the distressing event. In spite of knowing that, Adrian adamantly voiced that, “you are worth it in time and effort” (see Figure 2). Leisy also identified that there was a continual struggle to “ensure time for taking care of me.” The interviews revealed a generalized notion that while in a graduate program, there was an external demand, and an inherent structure which made it easier to engage in self-restorative practices. However, as Devon shared, “with decreased external demand there’s decreased structure and decrease schedule of making; [and it was] easier to talk self out of it.” “Lack of time,” and the challenges of “making time,” or “finding time,” surfaced as the most likely causes of decreased clinician self-care. Those interviewed indicated not having a lot of time, and because of it, said Blair, needing to “adapt and let go of a few things.” One practice or activity displaced another, and when engagement in a self-care practice felt like work, engagement decreased until it was replaced by something else. Being able to “find-your-thing” said Camie, was important for clinicians as they balanced expectations, abilities, and their own needs. The implication of self-care was perceived as having enough energy for both work and personal life. Having awareness of individual needs, and being able to respond to changing circumstances, also required developing an increased sense of self. Knowing that a break was needed, as well as the means of ‘taking a break;’ several of the interviewees voiced needing time, or space for “adjustment,” or a “balancing out,” after changes or major events, whether they were planned or not. Being able to recognize, accept, and adapt to changing circumstances especially 114 when regularly scheduled means of self-care were inaccessible, was seen as crucial for continued clinician resilience. Activities used needed to contain or process the distress, needed to involve both physical and mental wellness, and had to be restorative, versus depleting. Scheduled activities were a core component of the self-care routine for those interviewed. While some participants attended weekly religious services, for others it was a spiritual practice that needed to be maintained. Balanced eating, and regular physical exercise, was seen as routine care as well. Some took part in counseling, or other scheduled therapeutic interventions, continuing education in areas of interest, and meditative practices were also mentioned. Having a separate space for personal or private practice, afforded both the physical separation, and in some instances even provided variety to otherwise routine schedules. Self-care activities needed to provide a physical separation, a distraction, or a change from the workplace routine. While “finding a balance,” was mentioned by all those interviewed, they were not necessarily speaking about the same thing. Leisy reflected that she was currently “developmentally and emotionally,” in a more stable place in her life. She was now more aware, of needs as well as other external contributing factors that lead towards such self-nurturing experiences as her yoga practice. Putting it succinctly, she said “self-care is practicing what I preach.” Shifting attention as needed to the present, and being grounded, finding that balance, and maintaining a support system whether that be communal, social, professional, or familial. While for some, it would involve an increase in action, for another it could be the opposite. Finding the time to be still and engage in an activity processing the chaos of the workplace was a maintenance practice. 115 Response Art As indicated earlier, for some, visual expression could serve to illuminate and mitigate stress. Interviewees voiced that response art could be responsive to all aspects of the workplace, to include administrative, peer, and patient care. According to Adrian and Blair, the art becomes ‘responsive when work distress surfaces in its content,’ as such response art was not always intentional. In other instances response art was used as a tool for the therapist to connect with the clients and increase empathy. The extent to which any of the respondents was utilizing response art at the time of the interview varied greatly. All interviewees had prior experience with visual expression, and all indicated having used response art at some point in their career. Adrian, Devon, Mari, and Leisy all indicated that with increased emotional distress, the desire to create a visual response was augmented. It was noticed that when creating, the emerging themes counter-balanced current life events. “If there’s content that needs to come out it will” voiced Camie; the art is reflective to the current place, moment, and needs. Visual responses served as cues for transpired events. The creative process in providing exposure can lead to desensitization. Devon shared an image where she purposefully illustrated and processed her growing anxiety over a pending trip (see Figure 11). Another interviewee noticed that in her experience, with increased art practice there’s a decrease in un-mediated work responses. Adrian observed that with decreased instances of creative engagement, work content had a higher tendency of surfacing in her art. However, as she increased her art-making practices, visual indicators and behavioral changes in her creative process decreased along with felt distress. Indicating that at least for her, with frequent visual engagement there was less unsolicited thematic emergence in the art. While Camie indicated the opposite, voicing that in 116 years past when she created on a more consistent schedule, unsolicited material had a tendency of surfacing. It remained unclear whether it was the frequency or the very act of creating that allowed the content to emerge in one interviewees art and not in the other. Camie admitted that her engagement in visual responses had greatly decreased, and she seldom does what she would call “response art” anymore. It is mostly crafty gifts for friends or art-based experiments needed to acquiesce to her patient’s requests and needs. From time to time she fondly recalls when she had more time to make her own art. Adrian, Blair, Devon, and Leisy were engaged in more frequent visual responses, they talked of an increase in flexibility in how the creative engagement tended to unfold for them. For the most part, they did not have set schedules or topics to work-on, they simply began the process with a theme, and they allowed the process to develop organically. Participants’ methods of creating will be expanded upon when processes are reviewed later-on. However, everyone had a sense of attunement with the thematic content and chronology of the artwork discussed, even months or years after it was made. Some participants brought up for discussion art they completed years prior, and without hesitation they were able to voice the events leading up to or resulting in the visual response. Such as when Camie discussed the workplace interactions leading her to create Labels (see Figure 9) and the Untitled (see Figure 10) piece created to process and memorialize her relationship with a deceased client. At times there was even a noted change in the interviewees’ voice pitch and intonation as they described the visual response and the events leading up to its creation. Relationship with the visual response. The ‘maker’ of the visual response identified with the piece or a component therein; for them, it served as a reminder of something important. “Art is central to the practice of an art therapist,” voiced Adrian. Similarly, Leisy indicated that 117 “it is personal” (see Figure 19), and may even have agreed with Blair, when she indicated that “art is intimate [and] not shared indiscriminately.” This intimacy was present during the process of creating, as Blair explained, “the pieces become extensions of yourself” (see Figure 5, 6, & 7); serving as direct links to particular memories and emotive content. Adrian and Mari saw making art as being “helpful,” and a contributing factor to “keeping healthy,” as Blair put it. As indicated earlier while all the response art may not have been created with that particular intent, its outcome could nevertheless serve as a reflection of the maker’s underlying needs. Serving as a mirror, visual responses were described as inadvertently echoing distress from any source, be it work related or personal. Camie indicated that inevitably “any art endeavor would have some connection to work.” Due to the nature of the art therapy profession the emotive intensity of each day was bound to be reflected in any expressive endeavor undertaken by the therapist. Art-making was seen as “a positive investment of time and resources” according to Adrian; the process was “containing, harnessing, and changing” for those involved stated Mari. As will be discussed later, when the process of creating was purposeful, creative engagement could become a contemplative practice. Adrian advocated that “art-making is a time to be still and decrease worries” (see Figure 2). Everyone had their own timetable for creating; both Adrian and Blair indicated creating regularly, Camie and Mari created only as needed, while Devon and Leisy, had a semi-regular schedule of creative engagement. Although method of creative engagement, time allocation, and media varied basic themes of containment, processing, and embellishment seemed to repeat regardless of the frequency of creative engagement. The process of creating a visual response served to slow things down and for the most part increase awareness within the individual. Engagement with the media involved the whole 118 individual, body and mind. While Blair described the creative process as being “fun,” that was not usually the case. Adrian maintained that “making art is a mindful practice.” One that Blair identified as “bring[ing] you face to face with [the current] stressor…[and] gaining some reflection” (see Figure 5 & 6). It was also indicated by Leisy, that an individual may “not [be] fully aware when it’s happening [as in] having a decreased conscious awareness” (see Figure 19) which then made it difficult to put into words. As indicated earlier although there were a great deal of similarities there also was some diversity in the creation-transformation-reflection cycle of the interviewees. Most of the variations could be attributed to their particular creative processes which in some cases extended beyond the acts of visual response. Throughout the 6 interviews, 3 creative processes emerged which opened discussions further into topics of community, artist, and purpose which will be discussed later. In the next section each of the 3 processes will be discussed as well as some of the concepts or beliefs interviewees voiced in relation to the creative process in general. Intentionality. Although Betensky (1995) defined intentionality as having to do with seeing and relating to something, for the purposes of this research intentionality, refers to an individuals’ urge to create, becoming more pronounced as concepts accumulate. Scheduling time to create daily was a challenge most did not subscribe to. However, those interviewed expressed there was a difference between having a scheduled art practice or not. Some indicated having had a scheduled practice in the past, but having stopped; that it was both, time consuming and rewarding. Noticing the benefits only after no longer taking part in frequent acts of selfexpression. Finding and taking the time each day to create although “beneficial” according to Adrian, was a huge undertaking. This was especially true, when taking into account that almost all the interviewees identified their main self-care challenge as “not having enough time.” 119 For those who were already engaged in a daily or weekly art practice, the time committed was necessary. None had a specific block of time or criteria to create, but creative engagement was nonetheless routinely spontaneous. Those individuals with a routine for creating voiced noticing when too much time had elapsed between creative engagements; the building urge becoming an added tension, needing to be processed. They all seemed to have back-up routines, or brief creative deeds to pull them through disruptions. Blair described herself as engaged in creative preparation whenever her time or physical resources were limited. Preparation for her, entailed small or brief creative acts that eventually came together in a finished piece. Her process lent itself well to this method of working and it worked for her; it will be expanded further under the collage as process section. Camie volunteered that years prior she had committed herself to a scheduled art practice. Looking back, she indicated that while the practice was usually engaging, from time to time it was difficult to get to the art part. On those weeks when she struggled and fell-back from her routine she was often encouraged by her blog subscribers. Looking back, she now attributed the success of this endeavor to having made the commitment to keep a routine schedule of creative engagement as well as those subscribers who took an interest in her and the work she was doing. As will be discussed later in broader terms, those individuals who followed her progress provided encouragement for continued engagement, and support. These sentiments were echoed by others whose creative practices extended into social networking platforms (SNPs). Adrian offered that her initial commitment to a daily creative practice was greatly facilitated by the use of technology. She began with a daily photo practice which she then posted to SNPs. Although brief, she recalls these moments fondly as “moments of reflection.” She later changed her daily practice to include more traditional visual expressive acts, which she 120 maintains years later. After all, she indicated that the length of time needed for creative engagement continuously varies from day to day, but nonetheless the act serves as a reflective practice; an inventory of events. Creative engagement serves as a means of documentation. Those who practiced it on a regular basis indicated that in spite of the media used, and outcome, the process was akin to a ritual. Creative engagement was described as a reflective practice that when observed in retrospect ‘documents’ and ‘archives’ life events. All interviewees indicated regular or intermittent review of their visual artifacts, which afforded them with glimpses into the events that lead to their creation. These artifacts were storehouses of emotive content serving as visual cues to particular memories. Traditional art-making as a response practice. The process of creating varies from person to person, and from one act of engagement to another. Each interviewee had an idea of what their creative methods entailed, and even when they created in an unplanned organic style, there was a sense of awareness of what was needed. For instance, Leisy indicated her primary media and method of expression was painting. She explained beginning only with a vague idea or theme, a span of 2 to 3 hours, and a quiet space usually at her home. Although the process varied from time to time, she advocated for the alone and quiet space in order to “get into the zone.” Within a single session, paintings were not always completed, and some needed multiple sessions. Leisy conveyed that when she “gets into it,” the process of creating become physically strenuous. Spending a large part of her day indoors, she often would lose track of time, but tended to stop only once physically, and mentally exhausted. The process as a whole was consuming and rewarding, she described it as a ‘relationship’. 121 The process of creating was described as a relationship. Exploring the initial thematic content within the space and media of choice, Leisy indicated it was a lot like “getting to know each other.” Once there was some directionality and the media was unpacked and strewn around her workspace, not being particularly careful, but not being neat either, she “dives-in[to]” the process. At some point there would be a “conflict,” and she would work through it, layering her paints and magazine images, possibly even writing all over her canvas. Whatever it took to bring order to the emotive chaos, and complete the process. While Adrian did not identify her particular process as a relationship per say, she would have a “self-talk” between the piece and herself while in the moments of making. The usual thematic content of the “talk” showed a struggle or confrontation with the piece in development. This was especially true when resistance to emerging content was higher. Once the impetus for creation was fully expressed, the drive to create decreases and the process comes to a conclusion; of course, the larger the piece or with a more intense content, the more formidable the relationship or dialogue. This observation was different for those using magazine collage as their media of expression. The next section will discuss the use of collage as a media and process, bringing pieces together in one composition with attention to the process of gathering and planning for a creative engagement. Using collage as a media and restorative process. The interviewees’ background and historical relationship with the visual arts had a noticeable influence in their creative practices. Having a traditional visual arts background, although beneficial in the workplace due to the repertoire of skills, at times proved challenging when personal work was the goal. Several interviewees identified collage, as their go-to media and process. In the context of the interviews the term collage, was only used in reference to the selection and layering of magazine images to 122 visually communicate a concept. Leisy pointed out that the process of cutting out magazine images in preparation for a creative session, whether for herself, or for clients, was “calming.” Similarly, Devon identified collage as her “go-to” process to relax, offering a work around to her traditional visual arts training. She indicated that when she created there was always an internal pressure to “create good art.” In finding, trimming, re-assembling and embellishing she expressed herself faster and without adding anxiety to an already emotively charged process. Collage served as a versatile media and process; it could be used on its own (see Figure 5, 6, 7, 9, & 15), or in conjunction with other media such as in mixed media pieces (see Figure 17, 18, & 19), or in journal entries with writing components (see Figure 11 & 13). One interviewee used collage as her main process of visual expression using the SoulCollage (“SoulCollage,” n.d.) method (see Figure 5, 6, & 7), it is a trademarked process. SoulCollage was the creation of a personal deck of cards not too dissimilar from a tarot deck. The cards were made using pieces of matt board measuring 5”x7,” and magazine images, they were stored in clear sleeves and notes were kept about each of them in a journal that could be referred to and added to as the cards were viewed and used. Keeping it simple, the small work space needed meticulous care in the selection of images, cutting, assembling, layering, and securing of the composition. She indicated that due to the small space the final processes required her to work slowly to decrease tearing her painstakingly selected and trimmed images. The process of cutting and re-arranging of the pre-existing images allowed her increased distancing from the themes being processed. Organizing the 8 plus images needed for each card orders her thoughts, and engages the original distressing cues over, and over; the process becoming a contemplative practice. When time is short, or when she was too tired to invest in the whole creative process, Blair separated images for later engagements. 123 The process of art-making provided her with a contemplative practice, that extended into her local community, and into SNPs. Although the cards were usually made on her own, from time to time she would join a group of women from various professions for several consecutive hours of creative expression; everyone coming together to create SoulCollage cards. Blair indicated that it was the art process as well as the group who provided much needed support during times of distress. She took consolation in knowing that the images themselves helped in concealing her emotive expression from most. She further indicated that although the SNPs provided support between local meetings she was careful in being selective of the images she posted. Community and SNP challenges and support will be expanded upon in their respective sections later in this chapter. Accessibility. Blair, like some of the other interviewees engaged in several types of visual expression at the time of the interview. While she did not submit her mandalas for review, she did indicate that when in a pinch she turned to faster methods of visual expression. Logically, less intense creative engagements took less time and considerably less emotional commitment, but the pieces were still described as serving to clear the mind. Small cup-sized hand drawn or colored mandalas were part of Blair’s creative repertoire for ‘fast-art’. She felt more comfortable sharing these images through SNPs, because to her they contained less emotive content than her meticulously composed SoulCollage cards. The small mandalas had the added benefit of using simple accessible materials, and of being portable. Accessibility and portability was also important for Adrian and Devon, who often found themselves creating on the ‘go’. At the time of the interview, Devon’s primary means of creating was her journal, with a limited supply of media. She indicated that in response to her current constraints and needs, she found herself not making as much art as was customary, but 124 when she did, writing was a big part of it. She also volunteered that in using a journal she had access to the prior entries; much like Blair, both indicated looking through it often, even if no new entries were made. There was some comfort in picking up the journal and leafing through entries, visual or text. All three indicated that mobility, and accessibility of the visual expression, whether one piece or a series, provided the maker with access for continued reflection. The three art pieces selected by Adrian were of compositions within an artist journal, exploring themes of self-care, she also spoke about accessibility to the visual artifacts. Portable creative expression was discussed as being accessible. Ease of creative engagement by means of media, or format size, was indicative of accessibility and portability. These issues were especially important for those who worked in areas where the services they provided necessitated portability, or dealt with a limitation in resources due to funds, or due to setting. Adrian chose to engage in pieces that were accessible to make, as well as share with others. She voiced having had various experiences over the years in portable or accessible art, which she could return to as needed. While some of her creations were for personal use such as her ‘signature strengths’ (which was not part of the uploaded artifacts), which she voiced carrying around with her for a while as a reminder of her strengths, others were shared with her ‘community’. She explained that her daily art practices begun with daily digital photos, shared on SNPs, after a while sharing her art became part of the creative process. Responsive to the process. The creative process is an individual experience that is nevertheless, responsive and adaptive. Most of the individuals interviewed indicated a themed but otherwise unplanned and intuitive creative experience. “I kind of just create when I sit down…I don’t have a plan in mind,” indicated Adrian who habitually creates, often on a daily 125 basis. She advocated that from her experience, the creative process itself was responsive to constraints. The creative process is an extension of the individual, and the process is influenced by their life’s events. Overtime the process changes slowly, in reflection and adaptation of changes taking place in the individual. Some interviewees indicated noticing changes in their creative process and by doing so they increased self-awareness. Such awareness came from knowing that both the process and the final visual response could serve to reflect the makers’ mood, and issues taking place at the time the creative process was engaged. Observable changes could include methods employed, type of media used, practicality or mobility of process. Those who created art most frequently indicated that the art process was their therapy. Both Blair and Leisy advocated that in visual expression the process called for self-reflection, throughout the process of making. In spite of organic or intuitive engagement there could be an increase sense of awareness of what was taking place while it was actively happening. The creative process is responsive to novelty. As indicated earlier when discussing the workplace, interviewees indicated that novel experiences could bring challenges, as well as rewards. In this case as indicated by Blair, with the occurrence of a novel experience in any area of life, the chances increase that the subject will show-up in the creative process. The greater the magnitude of the event, the more noticeable its influence on the process and final outcome; and vise versa. Such novel events could emanate from life, work, career, and family, health, or relationship changes. Just as novel experiences could provide a sense of excitement, increased opportunities for learning, and self-reflection, they could also prove overwhelming. How the creative process responded to the novel event was a reflection of how the individual processed the events. While for some this was a conscious and intuitive process, for 126 others it was described as something more subconscious and primal. With continued change, the style and methods continued to respond to the environment and the individual. One respondent indicated an increased verbal response in her art entries, using more words and poems versus imagery. At times it was the process itself that encouraged a novel experience to be processed in rich detail. In several instances interviewees talked about intense situations that lead to an art product. These visual responses were then viewed by their makers as providing insight, or at the least, increased awareness of the particular situation. Blair talked about 2 of her images in which she visually expressed her point of view. One of her chosen images expressed how she felt during a particularly unsettling interaction at her place of employment with a supervisor (see Figure 6). A second image visually communicated Blairs’ new resolve in regards to that particular situation (see Figure 7). As an art therapist, visually processing an event in order to gain new perspective or understanding is not new. This aspect of the creative process was especially important to a couple of the interviewees, who described using the process in order to better understand their peers and their patients (see Figure 7, 9, & 18). Taking the time to process an event visually was time consuming, and not easily accommodated into everyone’s work schedule. However, at times the transpired event causes such an impression that the art therapist instinctively turns to the art. In choosing to process a distressing or novel event by means of the creative process, the art therapist places into practice what they have been “preaching.” In one such instance, Camie became upset with her fellow peers for the treatment of a patient; in order to gain a new perspective on the situation she engaged the creative process (see Figure 9). Similarly, Leisy 127 uses visual responses to work through challenging situations with her patients (see Figure 17). Leisy further indicated that such process was especially helpful for processing lingering session content that may not be readily noticeable, but that begins to affect her wellbeing (see Figure 18). She asserted in using the creative process to better understand and connect to her patients who are oftentimes very dissimilar from her. The process allowed for a connection between what was known, and what was just beyond reach; it allowed the individual to take risks and make mistakes they would not have otherwise had the opportunity to. Communities as Part of the Process All interviewees mentioned having some form of external support. These supports ranged from family members, to employer, professional, to local or international; groups of such systems of support will be referred to as communities. Some of the systems of support contributed to the individuals’ creative expression by means of encouragement or actual handson engagement; they were often seen as part of the creative process. These means of support provided witnessing and validation. Local, familial and social support system. Throughout each interview the participants’ support systems surfaced for discussion. Those who were married or who identified living with a significant other, readily voiced appreciation for their support. Most readily identifying the role of the significant other as a counter balance, “bringing [them] down to earth,” as needed while being supportive. Some voiced venting to their significant other, especially after particularly demanding days, as a means to de-compress. However, while these individuals presented as available, and at times willing to assist with the art therapists’ burden, using them for this purpose was not always in their best interest. Leisy shared that her spouse had “felt dumped-on,” and had communicated he lacked the proper training to deal with the information 128 effectively. After which, Leisy reassessed her needs, and identified individuals with whom she could vent while at the workplace. Interviewees implemented a variety of solutions to similar issues of ‘how much to share with their support systems,’ in order not to overburden the ‘other’. Maintaining with the observance of HIPPA, from time to time, these therapists still had instances of needing to talk to someone, in such events they advocated keeping details to a minimum. Better still, is finding work peers or other professionals, who do have the training, lacked by family and significant others; they are better equipped for the recursive task. Some individuals identified their workplace as having sustaining practices, and supportive professionals. Others still indicated that participating in workshops or similar activities with peers allowed them to feel a sense of “I’m not alone.” Knowing what it was like for others was at times humbling. Camie voiced that she felt her place of employment, as well as her supervisors, were looking out for her wellbeing. Her workplace had several supportive practices in action such as, expressive lunches, regular meetings, workshops, retreats, and supportive mental health practices amongst other things. The workplace was described as a village with different professionals interacting and responding according to their own ethos, and while the art therapist may fit within the workplace culture, they may also be in need of supplemental social support. Communal art-making for accountability and social support. Finding and partaking in various forms of community support was endorsed by at least 4 of the interviewees. Supportive communities were seen as providing accountability through continual contact and endorsement of creative practices. Blair indicated she “wasn’t in a good space emotionally” when a colleague directed her to the local SoulCollage group. She described a group of women from varying careers and with diverse art skills, getting together about once per month for a span 129 of 3 to 4 hours with the purpose of creating together. The group would then share and discuss pieces made outside the group as well as those made together. Creating and sharing with a group of creative individuals on a continuous basis has been, and continues to be, an invaluable experience, says Blair. The group “forced me to start creating;” they provided increased social support, and were the main ones who knew the meaning of the art. Although she advocated that it was through the group that she once again began to make art of substance regularly, she now is engaged in several sustained creative practices of her own. The traditional gallery art show within the local community. One of the interviewees indicated using her local community as a means to become motivated to create. Leisy voiced having been in an art “slump,” in order to get out of it she set a goal of putting-on a local gallery show. Throughout the year prior to the show, she held herself accountable, and used the looming deadline to motivate herself to work on her art on a more regular schedule. She explained that while she worked she did not paint “for the show;” instead the deadline served as ‘valid’ reason to paint. Peers in the local community were supportive, and sought to connect through the show. Leisy recalls the show opening as “nerve racking,” not only was there was a greater turnout than she expected, but friends and colleagues were interested in knowing more about the content of her art. She recalled feeling scared and vulnerable, she had not created the art for the show, and it was all still personal. She had put herself “out there,” and now she found it hard to fully explain the content. Overall she recalls the evening as positive, receiving positive feedback and support from those in attendance. She also indicated that being on the other side of the conversation brought up vulnerabilities similar to those of her patients, allowing her to better 130 understand where they were coming from. In the end, she achieved both her goals of, hosting a gallery show of her own, and now having an established habit of regular ‘art-making’. Bridging local with online communities. While local communities have traditionally been a source of information and support, in recent years SNPs have made online communities more accessible to more people. Of those interviewed, 3 utilize SNPs frequently, considering them a part of their social engagement, professional connectivity, leisure, and in some cases an extension of the creative process. Those who expressed reservations in regards to the use of SNPs did so in contemplation of ethics, and a personal discomfort of use and miss-use of the system. Leisy indicated she would need to have “increased comfort with the art piece(s) before posting on social media.” She further indicated she would be more apt to use SNPs for self promotion versus personal visual responses. In some instances, the SNPs and other online platforms such as blogs were the most accessible means of communicating and establishing a community. Camie shared that several years ago, she found herself practicing in a small rural landlocked town, where she felt disconnected from her peers, and physically distant from friends, and family. After some encouragement, she took-on the challenge of creating mandalas on a regular basis, and posting them onto a private blog. The images were posted without descriptions. She animatedly indicated how each week or so, observers projected their perspective onto the art, with individual comments reflecting the authors’ relationship with the artist and the art. That was an unexpected outcome, much like the outpouring of support encouraging her to create week after week. During the interview she voiced that “it’s easy to get away from making art…but when I did it, it was so helpful.” 131 Social networking platforms as components in the process. Facebook, Instagram, and Youtube were the only social media platforms (SNPs) used by the interviewees. Four out of the 6, were routinely using Facebook at least once a month, to keep connected to both personal and professional peers at the time of the interview; at least 2 used Facebook on a daily basis. Two were using Instagram regularly, ranging from weekly to daily posts. Both Facebook and Instagram are considered SNPs due to the ability to connect profiles, follow, and post messages for individuals or groups. Instagram however, is primarily an image (square format) and video (up to 15 seconds) sharing community which can connect to some of the other social networking platforms such as Facebook, Twitter, Tumbler, or Flicker, if the account holder chooses to. Those interviewees who did use Facebook all had varying degrees of ethical considerations about the complexity of personal, versus professional, cost and benefits. Connectivity to other SNP users and groups as well as ease of access were the major selling points. In cases where the art therapist was practicing away from their family or social support group, SNPs were indicated as the main way to remain reliably connected. An interviewee indicated that Facebook provided her an increased professional presence, being able to keep track of peers and happenings in the profession and vise versa. Overall, those interviewees who routinely used SNPs indicated they provided opportunities for continued action, support, accountability, and community building. They were aware of the public nature of these platforms, and conscious of what they were choosing to post. What was shared, where and how mattered. Interviewees who frequently, used SNPs (4 of 6) indicated having an increased awareness of their intent for sharing either image, story, link, or message. Some (2 of 6) indicated being members of groups with local connections, while others (1 of 6) drew membership from across the globe. SNPs were used by local groups to 132 establish and maintain connectivity with the membership, regardless of availability for in-person gatherings. The SNPs provided group members access to images created outside of group gatherings with the added possibility of providing supportive feedback. Another trait of an SNP is its accessibility, making it possible for connected individuals to view past images on demand. At local gatherings for instance, members would only be able to view images created or brought, past images would generally be inaccessible unless prior arrangements were made. Exercising caution, one participant voiced that she was conscious of sharing one type of art over another or even where it was shared and with whom. By manipulating the settings on SNPs posts could be shared publicly or access could be restricted to a selected few. For the most part, sharing an image of a newly completed art piece was seen as normal with the adage that the image format concealed the images’ ‘true’ content for most viewers. Not having full knowledge of the image content did not detract connected SNP users from positive reviews, ‘likes’, and overall encouraging remarks. Several of the interviewees (3 of 6) did not regularly post their personal art onto an SNP. Despite a lack of regular posts, one interviewee enthusiastically offered that she did follow several peers. She indicated that those peers were neither art therapists nor self-identified artists, but they regularly posted images or photographs and she found their commitment inspirational. Individuals such as these, were also changing her perspective on what could be considered art or visual expression. SNPs were seen as having possibility for personal connection, as well as promotional, and inspirational value. Using the platforms as a means to freely advertise personal work that is for sale, or promote a cause of interest. With some exception, SNP connections could be made with someone unknown, but who otherwise holds a similar interest or commonality. One 133 individual voiced using SNPs and other online resources such as blogs, to routinely connect with others from across the globe. Some activities mentioned were weekly inspirational or themed posts by an artist community, creative challenges, gratitude practices, workshops, and even swaps of art media or of completed pieces. Those who frequently posted art (2 of 6) indicated that sharing the art had become part of the creative process. The ease of incorporating the making aspect, with the SNP post within the day to day schedule, had a huge impact on the continuation of the practice. Even when the practice was several days a week versus daily there was an accountability piece because of the SNP. Some provided stories to illustrate how in the past peers had connected and followed routine creative endeavors. When regular posts were missed unsolicited encouragement was given, holding the individual accountable. Some challenges to SNP use emerging from the interviews were the concern for sociocultural constraints, ethical ramifications, public use or abuse, technology, and connectivity issues. In some cultures and communities SNP use could still not be a widely accepted form of professional networking. In these settings sole reliance on the technology could prove counterproductive. Ethical issues arising from what was posted in a personal or professional profile could also have a huge impact. Oftentimes once something has been posted be it text or image it cannot be removed; in those instances where it is removable there would still be a trace left, making it almost impossible to eradicate completely. Once it has been posted it is part of the public scope and unless privacy settings were used, it can be re-shared, copied, linked-back to, etc. One interviewee voiced that while the technology was necessary to keep in touch with her social network, it could also become burdensome if it isn’t functioning properly, or if there’s limited accessibility. 134 Summary In closing, this chapter presented the collected data from the research in three sections. Phase I discussed the results of the online survey, including basic demographics, as well as some perceptions on the use of visual expression and response art. All survey respondents were female between the ages of 25 and 65 who had at least a master’s degree in art therapy. The majority had their ATR, ATR-BC, or other licensure. When survey respondents were asked about their perceived weekly stress level, most indicated a moderate level between 5 to 7, on a likert scale, where 10 was the maximum. Most survey respondents also self identified as being an active member in a creative group and understanding the benefits of creative engagement as response art. Those who indicated engaging in their own response art were invited to take part in Phase II of the study. Ultimately, only 6 participants completed the image upload and interview, they were introduced in the second section of this chapter. The Phase II interview section consolidated the data into thematic groupings. This section presented participant beliefs indicating personal connections to the creative experience before becoming part of the field of art therapy. Also believing there is something particular about the creative process that makes it accessible, appropriate, and effective as a means of mitigating distress in self and others. Interviewees identified that workplaces could be generators of distress as well as places of support depending on the culture present, structure, and boundaries. The loss of a client was described as one of the most difficult challenges needing to process as a therapist. Also discussing the importance of boundary elasticity, reflecting the abilities and needs of the art therapist, their clients, and the facility or institution they work for. Interviewees noted personal 135 physiological signs of accumulating distress as well as visual and process based red flags; such as changes in symbolic content or in the method of working. Although there was variation in the amount of response art, time devoted to each piece, and methods of working the overall response was that creative engagement was found to be restorative. An effective means of processing or distracting from stressful events; the creative act itself serving as a means of slowing down, becoming aware, and processing the cause of distress. Interviewees were also responsive to instances of novelty which were then reflected in their creative process and artifacts. Lastly, expanding individual creative practices beyond the personal, with surfacing themes of local and SNP based communities as means of validation and support. All interviewed, whether a consumer of SNPs or not, voiced awareness of ethical and privacy concerns that were especially burdensome for therapists. However, for those who used SNPs the benefits outweighed the risks; providing access to family, peers, and colleagues as well as organizations and groups which may otherwise not have been possible. In chapter 5, the research questions will be answered with support from the data collected and presented in this chapter. Implications, limitations, and opportunities for future research will also be discussed. 136 CHAPTER 5 DISCUSSION The organization of this chapter reflects how the main question was informed by the supporting questions, and structured to first present a brief reminder of the connection between expression and experience. The first supporting question sought to find if art was being used by art therapists, and how. Methods of working and therapist connection to the art process are discussed. Next, the second sub-question addressed the role of visual expression in mitigating perceived burnout. In this section, therapists’ perspective on indicators of stress and methods of addressing their needs is discussed. The last supporting question asked if and how responsive art-making influenced therapists’ professional identities. In discussing the findings it is important to discuss boundaries, expression as a positive investment of time, the role of novel experiences, and the role of various communities which connected to the therapist through creative expression. In answering these supportive questions, the primary question of how this sample of art therapists employed personal visual expression to sustain their practice was answered. The overall findings positively endorsed the practice of self-care toward art therapist resilience. In order to effectively manage daily stress, a variety of practices needed to be in place in conjunction with creative expression. For practices to have a favorable outcome they needed to be accessed often and tailored to the clinicians’ particular needs. A finding of note was the observation of the importance of the element of novelty, which was presented with both stress and excitement, expectation, or even a welcome break from an otherwise stagnant practice. Novelty was shown in response to new experiences, new methods of working, new concepts being expressed. It was possibly in line with the experiences noted by those therapists who made 137 use of social networking platforms (SNP) to further expand their creative practices. SNP use was seen as having a favorable outcome by those who used them frequently as a personal and professional resource. Expression as Experience The creative act is an innate and intimate process (Dissanayake, 2000); it is also an experience (Langer, 1953; May, 1975). As such, the creative act could be said to be a dynamically interacting series of tensions and resolutions, that are responsive to the sensory emotive self for the purposes of integrating knowledge. Creative expression is a means of processing, storing, and retrieving experiences; it is a way of knowing (Dewey, 1980; Dissanayake, 2000; Langer, 1953; Lusebrink 1990; May, 1975). Creative and visual expression is endorsed by art therapists as a means of connecting to, and facilitating change in their clients. However, the personal visual expression of art therapists continues to be a precarious topic in the field, as few literature covers its use. This study’s focus was on the art therapist’s use of personal visual expression. Survey participants identifying as not engaging in response art or any other form of visual expression, were not given questions on those topics, they were also excluded from Phase II. Of the 28 survey participants, only 6 indicated no interest in visual expression. Field Demographics As indicated in chapter 4, all survey respondents were female between the ages of 25 and 65 at the time the survey was completed. The majority identified as Caucasian. All had a master’s degree, 5 had attained their doctorate. About a quarter of respondents had attained either their ATR or their ATR-BC, none had the newer ATCS credential. Years of experience ranged between 5 and 24; the majority was employed at least part-time. Outpatient mental health 138 and nonprofit associations or foundations were the most endorsed primary work settings, these were closely followed by counseling centers, college or university education, and adult psychiatric hospitals. The majority of the survey respondents felt prepared by their graduate school experiences. For the most part these art therapists felt gratified and satisfied by the work they were currently doing and found the work to be proportional to what they could handle. About half of respondents felt their concerns were being heard by their immediate supervisor. While most felt their work was valued by either the supervisor or the agency. Over half of respondents also identified feeling moderate levels of stress on a weekly basis. A moderate level was defined as a range between 5-7, on a 0-10 scale. The majority of those taking the survey also indicated using art directives on a bi-weekly or weekly basis. Nearly all respondent indicated being an active member of a creative group. Furthermore, the concept of response art was somewhat or very familiar to 21 survey respondents. Response art was defined earlier as pertaining to the art process and outcome that sought to process a workplace or distressful experience (Fish, 2006, 2008, 2012). Amazingly, 22 respondents endorsed using response art, or visual expression for self-care. These art therapists primarily created while either at home or while at work during idle time. Of those, 10 said they might share their personal expression with others while 8 would definitely share. The response art was primarily shared with art therapy colleagues and friends. Sharing often within particular network communities such as during conferences, local peer networks, or through SNP groups amongst others. All in all, respondents who positively endorsed creating response art and sharing it also indicated that in doing so they felt validated and connected to others. 139 Due to the limited scope of this research study, these results are not generalizable to the field as a whole, but offer a glimpse into how the 6 interviewees, and the 22 survey participants, viewed and used personal visual expression up to the time of participation in the research study. Interviewees voiced that regardless of its intended purpose, there was a relationship with the process of creating a visual expression. The visual expression process and product, served to mirror current events, and was used a means of documenting, often also serving to bring pertinent issues into awareness. While culminating the visual artifact held meaning, the materials and individual acts involved in the process of creating were important to the overall outcome. Media used reflected the identified need as well as accessibility. Those who engaged in habitual art-making, talked about increased awareness of self, which extended beyond the moment of active engagement. Process and artifact were also described as having various roles in traditional and contemporary forms of community engagement. Research Question 1: Is Art Used as Self-Care by Art Therapists and If So, How? For the 6 art therapists involved in the interviews, self-care represented a variety of activities and challenges. Although art was used as a means of self-care at some point in their careers, it was not the current primary means of self-care for all of them. Self-care was defined by the interviewees as engaging in activities that effectively processed or distracted the individual from their current distress. Such activities were deemed effective if, after engagement, the individual had sufficient energy and desire to tend to their work and personal lives. Most of the activities mentioned were scheduled practices, such as attending weekly religious services, engaging in a spiritual practice, having a balanced diet, and getting regular physical exercise. Continuing education, workshops, and other creative group activities with peers were also seen as restorative due to their novelty and community-building aspects. 140 Being Responsive Visual expression has been described as an innate means of making sense of the world (Dissanayake, 2000), the creative act in itself being an experience (May, 1975) that could be used to increase awareness between internal and external systems of knowing. The term, response art was used to describe art made in reaction to a particular circumstance or event (Fish, 2006, 2008). Most often used as a means to come to terms with a change or to process intense emotions, under the right circumstances it is also used to communicate and document events. As indicated by at least two study participants, not all response art began with that purpose at times, in the process of creative engagement, other content rose in primacy, surpassing the original intended theme. A goal of creating response art did not have to be clear at the onset (Fish, 2006, 2012). As other content rose in primacy, if the person engaging the creative process was receptive and responsive to the changes, that particular engagement became response art. At other times, the person could purposefully choose to use visual expression to increase their understanding of a particular set of events or clients this too was responsive art. Over half the interviewees indicated that with increased emotional distress, or when faced with challenging novel situations, there was an increased urgency present in the creative processes. For some, increased emotional distress meant an increased desire to engage in responsive art-making (Jones, 1983; Pakula, 1997). When creating, the emerging themes had the potential of counter-balancing current life events. For example, when stressed, the emerging themes could counter a fast-paced mental state with a process and imagery that aided in slowing down the individual. The importance was in being receptive to the creative urgency, being willing to engage in the creative process towards increasing awareness of whatever the issues were. 141 Exposure In anticipation of particularly distressing events, some individuals chose to preemptively become exposed through the creative process (Fish, 2008). Devon purposefully engaged the art as a means of self-exposure in anticipation of an upcoming event that was causing her anxiety (see Figure 11), illustrating the upcoming event and processing some of the accompanying emotive distress. Adrian indicated that with increased exposure through creative engagement, there was a noted decrease in the emergence of work-related content, possibly due to exhausting such content. However, with decreased art engagement, there was an increased probability of work-themed content surfacing. Another interviewee voiced the opposite, noting that in years past when she created art on a regular schedule, it contained unsolicited material often related to her work. It was unclear whether it was the frequency of making, differences in the acts of creating, or the individual practices themselves which allowed the content to emerge in one interviewee’s art and become extinguished, and not in the others. What is known is that, regardless of intended purpose, in delving into a creative experience, the individual will have the opportunity to connect with, and elaborate on whatever is of most importance at the time. In doing so, they willingly expose themselves to potentially raw and intense material, but by doing so on their own terms, they are able to gain a sense of control and mastery over the content. Flexible Approach What became evident was that with an expanded frequency of creative engagement, interviewees voiced an increased flexibility in how the creative act tended to unfold. These individuals tended not to have set schedules for working on the art, but found frequent times to do so regardless of the total length of time devoted to the act. Spending whatever time they could spare throughout their day for an impromptu and informal creative engagement. They also 142 tended to describe their process as “organic,” and voiced being comfortable in beginning the creative process with minimal or no specific topic. Beginning with a loose theme, often vague or amorphous, these individuals would allow the process to “take them where they needed to go.” All interviewees had a sense of attunement with the thematic content and chronology of their artwork months and years after being made. Without fail, when viewing or discussing their visual artifacts, interviewees were able to provide detailed stories of contributing events. Often, each segment of an image elicited dialogue, and corresponded with noted changes in the interviewees’ voice intonation and rate of speech. It was evident that all interviewees identified with their visual responses and, regardless of elapsed time, each piece cued a particular set of events and emotional responses. Developing Intimacy In the process of creating, each piece became intimately known; Blair explained that, “the pieces become extensions of yourself.” Through engagement in expressive acts, the individual developed increasing self-awareness (Dissanayake, 2000; Malchiodi, 2012; May, 1975). Beyond each piece, the process of creative engagement was transactive. It was by means of creative engagement that the individual processed the events to be expressed, coded, and stored the experience. Developing over time, the process of creative engagement, much like a relationship, changed with the individual’s skills, needs, and preferences. Providing each with time to “be still,” “slow down,” and according to Blair, possibly come “face to face with [the current] stressor…gaining some reflection.” Engagement in the creative process was intimate (Dissanayake, 2000) it involved the whole individual, body and mind, as well as elements within their environment. 143 Importance of the Creative Process The creative process required full attention and intention from the individual (Arnheim, 1986; Dewey, 1980; May, 1965). While it was not often identified as fun, the process was described by interviewees as having some contemplative qualities. In the process of creating a visual response, individuals seemed to retreat into a mindful state of personal focus. Leisy described it as getting “in the zone,” even when creating within a group. With repetition, components of the creative act gained or lost preference. Favorable acts serving the needs of the individual were maintained, and over time became ritualized (Dissanayake, 2000; Hinz, 2013). The more regular the art practice, the more ritual-like the creative process, with unexpected changes within the process itself serving as red flags. For example, Adrian indicated that working faster or slower than usual tended to alert her to underlying issues she might not have been fully aware of prior to having engaged in the activity. Furthermore, the process of creative engagement was described as consuming and rewarding, mirroring interviewees’ descriptions of their practice of art therapy itself. Those interviewed voiced having a flexible relationship with the creative process, with their choices in media types invariably influencing their processes (McNiff, 2004) of expression. One that was responsive to their career and overall needs, with the ultimate goal being the health of the therapist. With that in mind there were three types of processes that were identified as effective for interviewees when attending to their stress: traditional art engagement, the collage process, and an intuitive approach, which could apply to the first two styles as well. Traditional art process. Traditional art engagement in its media set-up and preparation for working, tended to be more contemplative than repetitive. As described by one of the interviewees, in the set-up of the work space, no matter how small, there was a narrowing down 144 of attention from a multitude of thoughts down to the one of import. In more traditional methods of working, there could also be a requisite amount of time needed for the process of expression due to set up, working time, and clean up. Tools and processes could also be media specific. In traditionally trained therapists, there tended to be an inner struggle between outcome and process. Some of the interviewees voiced struggling with self-judgment, over the outcome of a piece, which could keep them from fully expressing the urge. In a worst-case scenario, selfjudgment could compile, adding to the distressing material already needing to be processed. One way of bypassing such self-critique in favor of a more fluid creative expression was a change in media type or means of application such as with collage, and mixed media, just to name a few. Collage as a contemplative practice. As a contemplative practice, collage is a series of focused intentional and repetitive steps, requiring higher-order cognitive processes (Hinz, 2013). Even though it is often used in the art therapy field for its versatility and accessibility, there seems to be more to the practice. Interviewees who used this method voiced that it was especially helpful when they were limited on time, but still had the urge to create. Under limiting circumstances, creative work could consist of finding, compiling, trimming, and setting aside the selections for a later session when it could all be assembled. In spite of the piece not being completed in one session, interviewees indicated feeling relief after manipulating the scissors or X-acto-knife to trim the images found. There seemed to be an intensity of focus in the coordination of moments needed to carefully trim an image. In time, pausing and relaxing in order to find another image, another focal point, and then repeating the process several times before exhausting resources. The process imbued the selected and carefully trimmed images with importance; these were special, they left the anonymity of a magazine pile and joined other pieces with purpose. Interviewees described the process of searching, trimming, and assembling 145 of pieces as “calming.” Some indicated that whether the pieces being trimmed were for personal use or for clients, the outcome was nevertheless beneficial. The particulars of preparing for a collage assembly required the individual to slow down, to focus on the objects being handled, and to then compose and re-compose the piece before finalizing it. The contemplative elements in the practice of preparing for and creating a collage overall were seen by this group of art therapists as beneficial. Going a step further, the same collage process could also be used adjunctively with more traditional practices or intuitive approaches for a variation in the overall creative process and outcome. Intuitive approach to the creative process. As used in this study, the intuitive approach refers to an art process that is responsive to individual needs, and preferences, as well as environmental constraints. Working with whatever is readily available without definitive timeframes or schedules, the individual using this approach has not necessarily set aside a time and place for creating a visual expression. Rather, they respond to the urge intuitively. The time needed to complete a piece could be minutes or days. Those who were able to work in this manner were not incapable of working in other styles, but they were more responsive to the immediacy of engaging the creative process, an on-the-spot approach. This seemed to work well for those who did not have scheduled time for creating art, and instead engaged in the process between client sessions or other duties, utilizing whatever tools and media were at hand. At times, the purpose of such an approach was to gain control over an experience or to gain distance from one in a shortened amount of time. Such an opportunity would be needed between back to back sessions with challenging clients in order to access a more stable emotional state before returning to other planned activities. Blair’s response to time constraints was a combination of traditional methods: a mandala drawing, scaled down to a few inches in order to be a quick 146 response to clear her mind. Devon, voiced challenges in not having access to the media and tools she had been accustomed to using, and thus had to be flexible and use whatever was available, whenever it was available. In being responsive to her environment and needs, she noted changes in her creative practices, especially during times of transition and perceived stress. At the other end of the spectrum, in the vibrancy of workshops and conferences, Mari indicated feeling overwhelmed and needing to retreat to an art space. Once there, she voiced getting “into the zone” and creating with minimal awareness of peers moving around her. Creating a piece that expressed the duality of excessive energy and providing a means for containment, before returning to her scheduled activities. At the workplace, the tasks completed by these therapists, was for the benefit of their clients, but in engaging the creative process there resulted in gains for the therapists as well. Art was used by the interviewed art therapists at some point in their careers as a means of self-care. Becoming aware early-on of the innate intimacy of the creative process and its usefulness in mirroring events of importance. Those with habitual creative engagements noticed changes in the process serving as red flags, alerting them to accumulating stress. The creative process could then be used to express the emotive content. Therapist flexibility and awareness were more important than which type of media and process to use. Therapists needed to remain aware of the personal cues alerting them to accumulating stress and the rising urgency to turn to creative engagement. Flexibility, then, meant the willingness to take the time for self-reflection that was afforded through the act of creative engagement. It also implied a readiness to work with whichever materials were available, and for an unscripted amount of time, 5 minutes, an hour, or another time period. The 147 purpose for engagement was noted to be release, processing, or documentation, but that was not to say it did not serve other purposes at different times, depending on the needs of the therapist. Research Question 2: Does Personal Visual Expression Mitigate Perceived Burnout? Burnout was understood to be a natural response allowing for detachment (Maslach, 1982; Maslach, Schaufeli, & Leiter, 2001) from an otherwise chronic state of mental and physical exhaustion (Chernizz & Krantz, 1983; Farber, 1983a; Maslach, Schaufeli, & Leiter, 2001; Pines, 1983). For the most part, interviewees expected a certain level of stress as a hazard of being an art therapist; describing the job at various times as being both stressful and rewarding. Recounting residual stressful material generated from their daily interactions with clients. Several of the interviewees further spoke about turning to creative expression after particularly difficult events, such as a difference of opinion within the group (see Figure 9), the loss of a client (see Figure 10), or an argument (see Figure 5). Their stories were indicative of mirroring session outcomes, both when being successful and when incurring losses. All interviewees advocated for the importance of self-care as a general practice, emphasizing the need to find an effective means of disconnecting from workplace roles and clients for selfpreservation (Figley, 2002b). One interviewee indicated that the cyclical nature of stress as a pattern, required continual action on the part of the therapist to ensure hope was not lost. Identification of Increased Stress Several interviewees indicated becoming alerted to rising stress levels by a combination of behavioral or emotional changes, as well as by emerging red flags within their visual artifacts and processes. Typical physical complaints that also served as cues of increasing stress were chronic tiredness, headaches, muscular aches, illness, and similar ailments. Difficulty sleeping or work-related nightmares were also discussed as being indicative of accumulating stress. 148 Camie described it as being “spread thin,” and Mari voiced being familiar with walking in a mental “fog.” Under such circumstances, the interviewees indicated noticing an overall emotional reactivity, including decreased patience with clients and peers, and a generalized loss of ability to manage emotions. Although far from being classified as burnout, interviewees were aware of the adverse effect on their personal and professional relationships of continuing to work without effectively addressing the accumulating distress. Those interviewees who routinely engaged in the creative process indicated that they noticed changes in their art-making behaviors. Changes in process as red flag. Most interview participants had sufficient experience with their personal creative processes, to be familiar with their nuances, as well as any deviations. These deviations from the usual processes were considered red flags. Even those who did not have a habit of engaging in the creative process would notice fluctuations in their desire to create: the higher the distress, the more pronounced the urge to create. Those who did practice routinely voiced noticing changes in their usual manner of working. Speeding up or slowing down, could be seen as responsive and balancing actions. As indicated earlier, in so far as these visual artifacts served as mirrors of current events, they were also bound to contain elements indicative of stress. Regardless of the action when the red flag was noticed, it brought the event into awareness, allowing for further corrective action to take place. For some that meant additional visual engagement in order to clarify the issues presented. For others it was counseling, increased physical activity, changes in work routines, or meditative practices. Residual Material While informed on the effects of burnout, interviewees also noted struggling with allocating time for self-care practices. Ambiguous or intangible, losses incurred while on the job could be additive, and leave the therapist feeling drained (Skovholt & Trotter-Mathison, 2011). 149 However, it was actual losses, personal or otherwise, that the interviewees struggled with the most. Employers played a large role in how client losses were communicated and processed. Several of the interviewees voiced the importance of peer support, during distressing events, noting the importance of knowing you are not alone, and of finding a means of processing the loss. After losses, or build-up of daily stress, these therapists advocated finding a means of purposeful processing. Some of the work-places that were discussed provided access to various means of processing as part of the work routine, as a means of keeping their professional staff healthy. These supportive practices included meetings, workshops, creative gatherings, open discussions, or retreats. This was not the norm, however, and was not a readily available outlet for most of the therapists. Interviewees voiced being inspired by workshops, peers, or even clients themselves, to engage in practical daily acts that were restorative. Interviewees indicated that despite best efforts, there would be residual material from working with clients, which could buildup and needed to be regularly addressed. Restorative acts in serving this purpose needed to have a component of being in the moment, and whenever possible of also extending beyond the individual and connecting with a supportive community. Diversity in the social support system was essential for the therapist’s well being (Figley, 2002b; Westwood, 2009). For some of those interviewed, this meant seeking traditional community support, while for others it was intimately linked with various social networking platforms (SNP). Traditional community support. Traditional means of supportive practices referred to family, professional, and other community interactions, which were not conducted through SNP. Interviewees identified significant others, and family members, as providers of communal support. Significant others were described as providing a counterbalancing, and supportive role. 150 However, as many did not have the training necessary to process the information being given, significant others could at times be over-burdened, possibly straining relationships. Some interviewees were replenished by taking part in creative group activities within their communities. Leisy spoke about a past experience where she coordinated her own gallery showing, as a means to motivate herself to create a routine for visual expression. Her gamble paid off, and she developed her art practice and was able to experience having her art observed and discussed. Pieces she described as being intimate were on display and she was asked about them by the supportive community members and peers in attendance. Years after the gallery show, she continues her creative practices. Blair’s creative practices included group art-making, and sharing within her local community. She took part in a creative group gathering for several hours every few weeks to create visual artifacts. Creating within the group gave her a sense of camaraderie, of sharing the experience and knowledge among the gathered participants. Looking back, she expressed having found the group in times of personal distress, and gave credit to the group as well as the creative process for getting her though the situation. In both of these cases, local communities provided witnessing and validation of the visual artifact and as an extension of the makers, they validated the time and efforts of the makers as well. Social networking platform communities. In processing excessive stress through creative engagement, some of the interviewees turned to SNP as an addition to, or even an extension of their practices. SNP provided accessibility to individuals and communities or groups of people whether known or strangers. Depending on the platform, SNP use allowed individuals to communicate and share through text, image, and video. They allowed contact to 151 be made and maintained beyond that of the traditional local communities of peers and professionals. Such was the case with Blair and Camie, who both used SNP to extend their contact with peers that would otherwise not have been possible. Blair indicated that she stayed connected to her community group by using a closed group account on an SNP. This platform exchange was crucial during the times between physical group gatherings, or for those members who could not otherwise attend the meetings. SNP use allowed members to communicate in spite of inclement weather, illnesses, scheduling, distance, or other limitations. Years prior to the study, Camie indicated feeling physically and mentally disconnected from friends and family. After some coaxing, she created and managed a closed blog where she would post images of mandalas she created with minimal or no description. Invited members could see her posts and provide feedback and encouragement. She indicated that she was surprised by the support she received, and while engaged in the process of creating and posting, she found it helpful. A survey respondent indicated that sharing response art provided her with “a sense of feeling valued, understood, connected.” SNP have both inspirational and promotional values as well. Several of the interviewees indicated that it was through such platforms that peers shared their creativity or inspirational messages, which in turn affected the viewer. “It is validating when others can visually appreciate your feelings toward an event. It often encourages others to take the risk themselves,” indicated a survey respondent. In one discussion, Camie voiced being moved by such creative professionals, most of whom were not classically trained artists nor art therapists. This seemed to be an especially important routine on those weeks and months when she found herself unable 152 to create art herself. The ease of incorporating the technology into daily routines made it accessible. Overall, those who routinely used SNP indicated that they did so due to the reliability of connection and accessibility despite the risks: they had personal and professional value. As primarily public platforms, the content of what was shared could easily become distributed among more than those intended. Any posts would also be seen as linked or endorsed by the individual doing the posting. Those working in rural settings would need to be particularly mindful of the content of their public profiles and posts in case they were found by current, past, or prospective clients. In spite of this, SNP were identified as a means to maintain a professional presence and remain updated about peers across the globe. This was especially important for those art therapists practicing away from their local communities. Also of note was that while only half of the interviewees routinely posted on SNP, at least some of the others indicated using SNP as a means to stay connected. However, they expressed that they did not trust the platforms enough to use them routinely in the posting of images such as personal art. In general, SNP use provided the majority of these art therapists with opportunities for continued action, support, accountability, and community building. Personal visual expression aided in the identification, processing, and documentation of distressing life, and workplace events. While the art therapists interviewed did not identify as having been burned out, they knew that as therapists and empathetic individuals the possibility was present. Throughout the interviews they described instances, most documented through their visual artifacts, which caused significant distress (see Figure 9, 10, 11, & 19). In those cases, visually documenting their experiences as art therapists helped them to come to terms with those challenges, such as the difficulties of losing a client, not being immediately accepted at a 153 new job, feeling displaced or alienated, being at odds with a client or supervisor, or being belittled, on top of having personal hardships. Creative engagement was responsive to the needs of the therapist, and even with small amounts of time, aided in bringing stressors into awareness, processing them, and diffusing them. The art therapists interviewed spoke about their past and present creative engagements as well as how these were used in the processing of overall distress. The last supporting question builds on the prior questions in order to better understand how art therapists use responsive artmaking. Research Question 3: Does Responsive Art-Making Influence Art Therapists’ Professional Identity, and If So How? Interviewees indicated there was a duality or struggle, between being an open empathetic clinician, and the need to keep themselves at a safe distance. Camie voiced that: It’s a really fine balance for counselors…I think especially for art therapists that on the one hand we need to be these really open empathetic people, but on the other hand we can’t let it penetrate us, because if we let all of that muck into ourselves we would just be distraught. Interviewees expressed having a connection to their profession; to them it was more than just a job. Camie explained that, “if you really love what you do…you’re also going to want to bring your work home…to share it…and you can’t just, like, cut it off.” There seemed to be a personal connection to the relationship between the interviewees and their choices to become art therapists, which was reflected in their core beliefs about the art as important, and the overall process as beneficial. Through their understanding of the art therapy profession and their personal relationship with the creative process, these 6 women adamantly expressed a desire to 154 stay in the field, in spite of the challenges. The pursuit of practices that mitigate the inherent stress of working with individuals in need is not a static one. In past years other art therapists have advocated for developing a personal art practice as a means of clinician role development and maintenance (Fish, 2012; Kramer, 2000; McNiff, 2004; C. Moon, 2002; Robbins, 2000). A Case for Flexible Boundaries Boundaries were one of the key elements needing to be in place early in the career of the art therapist, but which needed to remain responsive, like the creative process, to changing needs. As such, boundaries were seen as needing to have an inherent flexibility to function in response to both the work culture and personal needs. There simply was no clear separation between work roles and personal life. Several interviewees described their work boundaries as being blurry, at times bringing work home and not finding it depleting. However, the opposite was also true: lingering workplace stressors could detrimentally affect home life. While in school, some voiced having more definitive boundaries and self-care practices due to the predictability and nurturance of the environment as well as continual reminders from peers and professors. Over time and with varying experiences, boundaries as well as self-care practices changed. The degree of responsive flexibility varied depending on the employing facility, personal comfort, and geographical location and culture. Camie voiced that it was complicated, “there’s times where I pulled from my clinical work and it gives me tools to help cope…but there’s also times when things going on [in my personal life]…makes me really adverse to dealing with things at work.” It was definitely “not the black and white that we were taught in school,” she explained. Visual Expression as a Positive Investment of Time In encouraging continued clinician resilience, being able to recognize, accept, and adapt to changing circumstances was seen as a crucial and recursive practice. Restorative activities 155 were those with the ability to contain and process the distress. Working through the tough moments when they felt “out of the water,” was crucial. Of outmost importance was the need to remain focused within over-stimulating and demanding work environments. This functionality came at great personal cost to the therapist. Those interviewed indicated physical ailments, headaches, excessive tiredness, muscular aches, changes in sleep habits, and a generalized inability to turn the mind off from work-related topics. When under stress, these art therapists also noticed decreased patience, feeling spread thin, becoming snappy at others, and being down or in a fog. In general, when dealing with excess stress, these art therapists voiced having an overall decreased ability to manage their emotions. However, in those stressful events there was also opportunity. The interviewees voiced turning to the creative process at some point in their careers as a means of expressing frustrations about particular events, or as a means of gaining a new perspective on challenging situations. In doing so they took part in the reciprocal creative process, facilitating the exchange between the artifact being developed and the content needing to be expressed (Dissanayake, 2000). In devoting time to the creative expression, the acts and resulting content were imbued with distinction from other similarly-occurring events (Anderson, 2004). Through the creative act, individuals were able to sublimate overwhelming emotive experiences (Levine, 1995; Lusebrink, 1990; McNiff, 2004). By means of expanding and contracting the concepts needing to be processed, there was transformation and new connections made. Serving as a means to make sense of the world, to stimulate action, and contain any dissonant content, the dynamic aspects of the creative process became increasingly personal and particular with practice (Dissanayake, 2000). In her artifacts, Blair visually expressed her feelings and beliefs in reference to a distressing workplace confrontation (see Figure 5 & 6). In a 156 subsequent piece, she collaged symbols she deemed pertinent to her professional identity (see Figure 10) following the workplace incident. In using the art as a means of elaboration, the individual developed a sense of competence over the experience (Dissanayake, 2000; Hinz 2013). Several of the other interviewees also used the creative process as a means to visually conceptualize issues of client treatment (see Figure 9), losses (see Figure 10), stagnation (see Figure 17), and documentation (see Figure 18). The interviewees advocated for the importance of therapist creative engagement, even if the practice was inconsistent. Adrian voiced that in spite of society’s views, that condemn self-care as a selfish practice, it was necessary to take the time for personal well-being (see Figure 2, 3, & 4); without such practices art therapists would not be able to do the work they do reliably. Novel Experiences A theme which emerged out of the interviews was that of a novel experience serving to break a pattern of behavior. The concept of a novel experience surfaced in the areas of role identification, work environment, stress, and visual response. Novel experiences brought on an increased sense of excitement as well as accompanying stress. These opportunities were concurrent with new employments, new roles, clients, or duties. For instance, graduate programs having semesters with cycles of new courses, internships, and a variety of client populations. To balance the external demands there tends to be an inherent structure and in the best of cases, a system focused on instilling self-restorative practices in the developing professional. Interviewees explained how their lingering work-related distress was not due to their clients, but to the workplace, environment, peers, and leadership. Novel experiences in general provided unexpected challenges and rewards; they provided a respite from the monotony of stagnant work practices. 157 As Blair reflected, whenever present, novel experiences seemed to take precedence in the art, “lately, because the position is so new that most of my artwork tends to do with work in one way or another” (see Figure 5, 6, & 7). The stress and anxiety accompanying the novel experience were expressed through creative engagement. Such expressions seemed able to take place either unconsciously or purposefully, depending on the individual and their relationship with the creative experience. Such was the case when Mari attended a national conference for the first time and had excess energy to process (see Figure 14). She did so through “losing” herself in the creative process, and only after her piece was completed did she return to the day’s events. In exercising control over the creative process, the individual also took on limited exposure in order to come to a new understanding of the event. As such, creative engagement for the processing of a stressful experience could be a willful action in attempts to mitigate the outcome. In creative expression, as the experience is elaborated, the individual gains a sense of competence (Dissanayake, 2000). When Devon had a stressful event ahead of her, she preemptively created a visual response illustrating her fears and encouraging herself at the same time (see Figure 11). In illustrating her hopes and fears, she processed some of her anxiety and the piece served as documentation for review after the experience had passed. Creative expression also served as an outlet for processing an emotionally overwhelming workplace experience. In deconstructing stressful experiences, the therapist is confronted with and must work through their vulnerabilities (Saakvitne, 2002). When faced with ethically challenging circumstances in the treatment of a client, Camie turned to a visual response as a means of developing the dialectic. Collaging images and words together within a mandala (see Figure 9), she later voiced that creating the piece helped her resolve her feelings about the case in 158 a “constructive way.” Leisy also turned to visual expression as a means of elaborating and processing challenging clients in order to better understand them and herself (see Figure 17 & 18). Adrian observed that in her own work, the more prolific her art, the less work content it contained (see Figure 2, 3, & 4), because then the work is not being created solely to process workplace distress. The creative process, while able to be used as a means to work through distressing events, could also serve to break from a stagnant pattern of behavior. Engagement in response art or other creative expression could be a means of instigating a novel experience. Creative expression allows for the physical and cognitive engagement of a past experience, itself serving as an experience. Instigating a novel experience through the creative process would provide access to the one engaged in the art for an on-call respite. The experience provides a distraction to be used as needed. Such purposeful means of distraction could also provide the art therapist with amplified creative experiences, which could then be applied to their therapeutic practice. An increased frequency of making would also serve to develop the relationship between the therapist and the creative experience, which interviewees spoke about. Rollo May (1975) would also agree that creativity, like other skill sets, would need to be ‘honed’ throughout the life span, in order for it to prove useful when needed. It is in regular creative expression that there lies the possibility for continued personal and professional development. Community Role Considering that not every art therapist involved in this research created response art regularly it was interesting to see the contributions of communities in their creative and professional practices. There was a small subset of participants who indicated that after creating art, they proceeded to share it with others. Those who created response art and choose to share 159 it, did so primarily with art therapy colleagues (77.8%, n=14) or friends (72%, n=13). This was done through local networks and SNP use. Whenever available, workshops and conferences also become venues for sharing response art. Few respondents (17%, n=3) reported sharing their visual artifacts with the general public. Those who shared their art using SNP indicated that sharing had become part of the creative process. According to a Phase I survey respondent, sharing response art with others “validates, normalizes, [and] provides a sense of witnessing & belonging.” This follows the literature presented previously, which indicated that there was a natural progression of communication between the individual and their community that was established, maintained, or otherwise enriched by means of the art (Becker, 1982; Dewey, 1980; Dissanayake, 1988, 2000; Rosen, 2009). Sharing art through an SNP expanded the art therapist’s access by connecting the otherwise isolated clinician to an online collective, broadening their sense of identity through the art contributions to the group (Anderson, 2004). Another respondent indicated that “sharing my artwork with peers and colleagues allows for increased self-reflection and additional feedback related to subject matter of art work and ultimately better understanding of professional self.” All in all, those who did engage in responsive art-making said it positively impacted their work and personal life. Those interviewed expressed having a connection to the art early on in their lives or careers, before developing their art therapist identities. Having been present early on, the relationship with the creative process expanded as new roles and professional identities were explored. Visual expression was seen as a rewarding investment of time that left behind concrete artifacts to illustrate points of personal transition. In their creative expression, the participating art therapists processed and expanded on their experiences. 160 Main Question: How Do Selected Art Therapists Employ Personal Visual Expression To Sustain Their Practice? In answering the main question, it was necessary to first address all the supporting questions, because as will be demonstrated, it was through these supporting questions that the main question could be answered. Keeping in mind that because the focus of this research was on how visual expression was used by art therapists to sustain their practice, all those who were interviewed were art therapists who had some interest in the topic. All those interviewed had made art at some point that they considered to be responsive in nature. While only some continued the practice, it became evident that through the process and the visual artifacts, these art therapists made lasting connections to particular events. The participating art therapists used art as part of their self-care routines and activities. Visual expression was not their only means of processing stress, but it was one of the ways they could become aware of its accumulation. Creative expression was deemed effective if, after engagement, the therapist’s stress was alleviated enough that she was able to resume work and personal life. However, this required a certain degree of responsiveness on the part of the art therapist, which in this context pertained to the ability to notice increasing urges to create and following through in a timely manner. Responsiveness also referred to the therapist’s ability to allow surfacing content to be expressed in place of the original intended theme. In being responsive to the rise in urgency to create and in then using the creative process to do so, these art therapists increased their awareness of their particular set of events. While exposure to emotionally triggering events could be planned, it did not have to be. Intentional participation in a creative act in order to process specific themes did not decrease its percevied effectiveness. Similar to Leisy’s use of her creative practice for the exploration of workplace 161 themes, other clinicians had used visual expression to inform the course of treatment (Fish, 2006, 2008, 2012; Kramer, 2000; Levine, 1995; Malchiodi, 2012; B. Moon, 2003; C. Moon, 2002). For those therapists who created on a consistent basis, a soft approach gave them the flexibility to respond to the rise in urgency as soon as feasible, whether that meant creating at work, during commutes, or in the minutes between activities. For these individuals, being flexible also meant using any art media that was available and most feasible. These quickly-made pieces, while not seen as masterpieces, at times not even complete, served their intended purpose of diffusing anxiety. Some brief creative engagements only permitted time for acts of preparation versus complete creation. In their repetitive and focused processes, these acts were also seen as effective at dissipating stress. Engagement in the creative process, like any other relationship, had the potential to develop over time. All those who took part in the interviews voiced a pre-existing connection with creative expression, which adapted over time to the needs and preferences of the therapist. Experiencing through the creative process was an instinctual way of exploring dissonant concepts. Creative engagement provided these art therapists with a contemplative practice, a state of distraction from the world, and intense focus on the actions and themes immediately before them. It was described as a consuming and rewarding experience, requiring practice and dedication for increased understanding. Self-care was seen as a necessary part of being an art therapist. Residual material emanating from workplace stress or personal life events, were frequent possibilities. Being aware of the warning signs of accumulating stress, was therefore fundamental to being able to take reparatory steps early on, before performance was affected. While all those interviewed were aware of physiological cues alerting them to accumulating stress, those who frequently 162 responded to the creative process were also able to notice other cues. Cues resulting from creative engagement emerged as early as the process began and at any point thereafter. Although the changes could be subtle, they were noticed as not fitting-in with the ritual or rhythm of creation. These unsolicited changes in process or thematic content were observed as red flags, and served as an alert system. Red flags brought the accumulating stress or other particular events into awareness, but it was up to the therapist to do something about it. It was within the creative process that stressful and often dissonant concepts could be explored and given order (Dewey, 1980). Providing for the expansion and adaptation of experiences, the creative process facilitated critical thinking (Dissanayake, 2000) in the individual involved. Visual expression as a tool for exploration of an experience could also serve as a means to change it. In sequencing repetitive movements, control can be exerted over the experience and over the concepts being expressed (Dissayanake, 2000). The resulting artifact connects the maker to the experience and the collection of moments and acts that led to it, a personal symbol of the transpired events serving to cue specific content when needed (Fish, 2008, 2012; Levine, 1995; Robbins, 2000). Being aware of the presence of stress and having engaged in response art was at times not enough. The element of connection with the other was sought through peers, professional colleagues, and family. Supportive communities extended from traditional face-to-face access, to more expansive SNP collectives. While both offered validation, encouragement, and feedback, the latter had greater accessibility. SNP exchanges proved their most useful in connecting users across time zones and geographic locations, through inclement weather and illnesses. Both methods of building community were seen as helpful and necessary, as well as adjunctive, working together to inspire and expand the therapists’ accessibility to others while 163 providing them with access as well. However, because their online presence formed part of their professional identity, art therapists were rightly cautious of SNP use. The professional identity of these art therapists benefited from their engagement in acts of personal visual expression. While creative practices were for the most part begun prior to graduate studies, in the course of their education art therapists developed their relationship with the creative act. When they entered the field and whenever their circumstances changed, creative engagement was once again sought, the flexibility informing developing boundaries. It was understood that for continued resilience as an art therapist, a means of processing and dispelling excess stress was necessary. In spite of all odds, these art therapists routinely engaged in restorative practices that in turn influenced how they identified and performed. Serving as a tool for honing their skills, engagement in the creative process required sustained practice (Kramer, 2000; McNiff, 2004; B. Moon, 2003; Robbins, 2000). Engaging in the creative process was seen as a positive investment of time and effort, providing a means to express frustrations, manage emotions, or document an experience. Participation and documentation of creative expressions could also serve as novel experiences. Novel experiences emerged in the interviews as sources of stimulation and stress but when seen as positive, could elicit enthusiasm in the anticipation of a good thing. Because of their primacy, novel experiences flooded awareness and creative acts until effectively processed. Knowing this, art therapists could purposefully create response art towards the amelioration of distressing content. Novel experiences could also be sought in the creative process as a means of spurring-on and breaking out of a stagnant pattern of behavior. In the pursuit of effective recurring restorative practices that work in tandem with established schedules and practices but which served to enhance said practices, the creative 164 experience was key. In answering the question of how selected art therapists employ personal visual expression to sustain their practice, I will build on the themes already presented by using one of Bandura’s (1999, 2001, 2012) theories of knowledge acquisition. Triadic reciprocity can be used to explain the exchange between an individual, the environment, and behavioral variables towards the attainment of knowledge. In processing an event, the individual therapist brings their prior knowledge and current emotive content to the experience. Environmental constraints come together with the art media and time allocation, and further contribute to the event. The third element, the individual’s behavioral output is influenced by both the emotional component and the environmental elements. All 3 elements, when working in unison, create a feedback loop through media manipulation and the creative process. Personal visual expression is thus a sustaining practice for art therapists because of the dynamic interaction present within and between the elements in the creative acts, serving to sublimate emotive impulses into ordered experiences by means of the processes. Overall, the creative process served as a recursive process best when used frequently and with awareness of contributing elements. It provided the therapist with the means by which to process and document experiences. In doing so, the therapist also gained experience in the processes involved, and these in turn affected how they performed their duties. Conclusions This study sought to investigate how selected art therapists employ personal visual expression to sustain their practices. Supporting questions addressed whether and how art is used as a self-care practice by art therapists, whether personal visual expression mitigates perceived burnout, and whether responsive art-making influences art therapists’ professional identity development. 165 This study was conducted in order to contribute to the existing body of knowledge in regards to art therapist practice. In answering the main question it was first necessary to establish whether art therapists used art for self-care. The majority of those who took part in the preliminary stage of the study endorsed use of creative expression, some in the form of response art, and others not. In the interest of increasing understanding of how art therapists were using personal visual expression, responses were limited to those who did use it. Those art therapists who use art for self-expression do so as often as possible following a distressing event in order to process and contain the emotive content. Creative engagement does not automatically mean response art, nor does one have to enter into the expression with that purpose. What is important is being responsive to the urge to create as a means to process distress. It is also important to be flexible in means and methods of creative engagement to allow for increased creative acts. With frequent engagements, there was repetition and concretization of movements, which led to ritualized processes. This meant that when responding to an urge to create, the individual settled into a habitual and comfortable pattern of behaviors. This pattern provided relief from stress by instilling a contemplative creative transaction. Months or years later, when the visual artifact was reviewed, it served to cue emotive and factual information about the initiating events. Interviewed art therapists were clear on the negative attributes they experienced when under stress, as they were familiar with them. Regardless of boundaries and protective practices, residual material was to be expected. Those who had a practice of frequent creative engagement were able to notice and label such changes as red flags, which served to alert them of accumulating stress. Responsive therapists were then able to enact restorative practices. Restorative acts such as regular creative engagement, provided the therapist with a meditative- 166 like practice, which for some had the potential to become a shared experience. Using traditional means of sharing their artifacts or SNP, therapists gained access to diverse community support in terms of feedback and validation. Such groups also provided direct and indirect motivation for continued creative practices. Furthermore, SNP were identified as a means of maintaining professional contact with colleagues and peers, which was especially important for those practicing away from their local communities or in professional isolation. Those interviewed expressed that their roles as art therapists were more than a job; they had a pre-existing connection to the art. Cultivating boundaries through education and experience, they developed flexibility over time with increased self-awareness. Providing a means of sublimating overwhelming emotive experiences, visual expression was seen as a positive investment of time, and one which could serve to break stagnant or otherwise monotonous practices by distracting and processing felt distress. The expressive process was at times extended beyond the experience by being shared with a community of peers. While unexpected, it made sense that taking part in the process of creating and sharing, the therapists’ social networks would diversify, and through this, contribute to their identity. Those who participated in the interview portion of the study used art as part of their selfcare routines. The process served as a means of alerting them to increasing levels of stress through red flags, as well as serving to dissipate stress through the mechanisms of expression. Such mechanisms were reciprocal, indicating an interconnected process that was responsive to the elements involved and through which all components underwent change. While the acts themselves varied in style, length, and material use, these individuals felt an innate connection to the process. It was something that was present before they joined the profession and which persisted in spite of their daily hardships and workplace losses. This connection, when nurtured 167 through practice, became more responsive to the changing needs of the therapist. With repetition and practice, contemplative elements within the creative acts became more pronounced and were retained. These behaviors which formed a part of the therapists’ creative processes were found to ameliorate felt distress, even in the absence of completed visual artifacts. Through the repetition of these intentional behaviors, the therapist was able to attain contemplative states which were described as restorative. Over time those behaviors which were found effective were retained, expanded upon, and integrated into the therapists’ clinical practice. Limitations of the Study This study’s design was limited in some aspects by its design and then by unforeseen problems during data collection and analysis phases. As noted in chapter 1, this study was the result of a personal interest in the use of creative expression for processing wok place distress by art therapists. Researcher subjectivity was sought to be addressed through the design of the research, data collection, and extensive analysis. Being an art therapist and having familiarity with the topics and themes discussed was seen as a benefit to establishing a sense of competence and trust with those interviewed. Such familiarity was also helpful during data analysis, at which time key themes pertaining to the nuances of how participants create, versus what they create, began to be noticed. The design of the study distribution protocol limited participation before any data were collected. Initially, the American Art Therapy Association (AATA) was contacted for distribution of the study invitation to their membership. The AATA suggested instead that the link be posted on their Facebook page. The survey link was also distributed through email to chapters of the AATA in order to reach additional members. Both SNP and email outreach were not as fruitful as expected. It is possible that emails were unattended or otherwise unused, and 168 there was no means of knowing whether the messages were read unless the emails were returned as undeliverable. Among the issues with SNP posts, such as those on Facebook, were that with increased popularity of the service, there was increased movement of posts limiting their visibility to users. While this was not as problematic with the chapter Facebook pages, it was with the AATA’s. Chapter pages were designated as groups and required the researcher to join in order to post. Another hurdle in using SNP for link distribution was the limitation of the post due to character length restrictions and overall design, requiring the study-related posts to compete with advertisers and flashy news feeds. Those who did not have access to SNP had no access to the survey link, unless it was forwarded to them by someone who had received it. The design of the study itself limited participation, in that only a subset of art therapists participated in the research. Art therapists had to meet specified criteria in order to begin the survey: namely they had to have graduated from a Master’s degree program and have had at least 6 months of practice experience. The research was divided into 2 phases and participation in the first phase was the only means of proceeding to the second phase. An interview participant first had to complete the Phase I survey, then upload images through the emailed link, before being contacted for an interview. Furthermore, only those who indicated in the survey that they saw value in response art or had engaged in responsive art at some point were given the option of receiving more information about Phase II. As part of Phase II, participants were emailed an individual and time-limited link that provided access to a brief questionnaire through which images could be uploaded. Without timely response to this segment of Phase II, the participant would not be considered for an interview. These requirements may have limited the final number of participants. 169 During Phase II there where scheduling, software, connectivity, and preference adjustments. Due to the recording software being installed on a laptop computer, all calls had to also be completed through it, with no live interviews unless a different means of recording was used. All calls were therefore made through Skype; fluctuations in bandwidth and in the software caused glitches and dropped calls on either end. Lastly, the timing of the research approval by the IRB finalized after the annual conference and no recruiting was able to be completed during the most attended event of the organization; the results of these limitations were a small and homogeneous group of participants. During the conceptualization of the research, certain elements were included as a means of providing objectivity and further data for analyses. However, some of these elements turned out to be impractical and irrelevant for the current study and ultimately were not used. For example, originally a form was created to be used in the observation and objective documentation of the art pieces provided by the participants. The form’s intended use was to aid in the methodical observation and annotation of specific attributes present within each piece using the elements and principles of design. The process was time-consuming and was found to be irrelevant to the guiding research questions. While close observation of the pieces was necessary prior to the interviews, it was the discussion with the art therapists which elicited the most useful and rich data regarding the artifacts and their associated memories. The art pieces themselves served as vehicles for expanding on the scripted questions. All in all, the small sample size and exploratory nature of this study provided discipline specific insights particular to these individuals and is not generalizable to the field of art therapy. 170 Implications of Findings The primary implication of this study will be for the field of art therapy, its students and clinicians at large. This study’s findings were primarily qualitative in nature and may not be generalizable to the field as a whole. However, the findings do contribute to the literature on the practice of art therapists particularly in regard to the use of art for self-care. The data obtained from the surveys suggested that a proportion of practicing art therapist’s use art as a means of self-care and they also choose to share it with others. The qualitative information obtained from participant interviews provided a glimpse into the creative practices, challenges, and beliefs of 6 art therapists with varying amounts of experience, and how they were utilizing visual expression to sustain their practices. The study assessed particular elements of the creative process that were found to be effective, especially during brief creative encounters, such as repetition and ritual. Responses noted the importance of flexible boundaries that are responsive to the therapists’ needs and are informed by their creative expressions. Providing a break from stagnation and eliciting excitement, the novel experience surfaced as a contributing component to a resilient practice. Some of the practices discussed could be of significance for those clinicians who have apprehension about initiating a creative practice. While some of the practices discussed were elaborative and took hours before completion, some were succinctly and still effective. Most often clinicians voiced tailoring their creative encounters in response to their time or expressive needs. Regardless of method or time consumed the practice was most often referred to as eliciting a state of contemplation, providing the therapist with increased self-awareness. Such firsthand creative practices, when maintained, become part of the mechanism of how the 171 therapist processes experiences. Emotionally charged and distressing experiences in particular were often represented in the respondents’ artworks. Art therapists provide specialized services by means of being familiar with and using creative expression. In turn, they face challenges unique to the profession which could benefit from further research, especially in the area of how maintaining a creative practice benefits them both professionally and personally. This study increases awareness of the lack of research in the field of art therapy about the continual practice of creative expression. It is hoped that it will lead to future research conducted on those art therapists who, in spite of their demanding schedules, find time to nurture their own creative practices. It is likely that much can be learned from this subset of clinicians with regard to how art may be used as therapy for clients and for the clinicians. The study also contributed to the discussion of the creative process, moving beyond an individual endeavor to an experience that was often shared with a larger community. In sharing visual expressions with a collective, the feedback provided was validating and enhanced clinicians’ motivation for continued creative practices. Having the advantage of continuous visibility and potential feedback, SNP provided greater accessibility to users than a traditional local group or community. Both traditional and SNP could further expand therapists’ professional presences and supportive practices, connecting those clinicians who practice in isolation with art therapy colleagues, regardless of geographical location. This sense of interconnectedness may be useful in preventing or reducing the effects of burnout. Future research may attempt to investigate whether sharing art with colleagues or otherwise forging connections with one another through social media has any effect on perceived stress or career satisfaction. 172 These findings may also be of importance to anyone in the helping professions who is creatively inclined, such as counselors, art educators, social workers, music, and creative arts therapists. They would understand that acquiring and maintaining effective means of processing stress throughout their careers would be beneficial to their personal and professional development. Additional studies using larger sample sizes are needed to replicate and offer further support for the findings obtained in the research. In order to increase participation, coordinating recruitment with the national conference may prove helpful. Another modification that might improve upon the current design would be a brief preliminary questionnaire which could be completed as an interview, with a follow-up portion conducted online in the following weeks. A study with a focus on art therapist use of SNP may provide a wealth of information for the art therapy profession, which continues to reluctantly move toward interconnectivity, as its membership becomes younger, more tech savvy, and regionally diverse. What is clear from these results is that the use of creative expression as a form of selfcare is described as beneficial by a subset of practicing art therapists. The respondents also noted the presence of varying types of stress, both in their personal lives and in their professional work. Participants’ responses also supported the idea that art therapists are at particular risk of the effects of burnout, due to their unique exposure to clients’ traumatic experiences through visual media. The current study provides evidence that art may be effectively used as a therapeutic process, both for clients and for the art therapists themselves. As the field advances, it must remain open to the possibility of expanding notions of what self-care is, and even what constitutes art and expression, for these concepts seem to be re-shaped by the increasing use and rapid pace of technology. 173 APPENDIX A PHASE I DEMOGRAPHIC & INFORMATIONAL SURVEY In order to continue please certify that you meet the following 2 criteria. I graduated from an approved masters level academic program that adheres to the guidelines set forth by the American Art Therapy Association (AATA) or from a nonapproved masters level academic program that adheres to the guidelines set forth by the AATA. I have had at least 6 consecutive months working as an art therapist (post graduation). I do not meet 1 or more of the above criteria. Please take me to the end of the survey. Demographic Information What year were you born? -- [Year selection drop down] What is your gender? -- [Gender selection drop down] What is your race? (select 1) White/Caucasian African American Hispanic/Latino Asian Native American Pacific Islander Multiracial Other [Text field] Which state, country, or continent do you live in? (select 1) -- [State selection drop down] Main Body of Questions Level of Education (select 1) Current Masters Student Masters Degree Postgraduate Degree Current Doctorate Student Doctorate Degree Other [Text field] Credentialed Professional Status (select 1) ATR ATR-BC ATCS Other Other licensure held Not a credential holder Employment Status Please select the answer(s) that best represent your current employment status. (multiple selections permitted) Working Part-Time Student Full-Time Unemployed Student Part-Time Retired Working Full-Time Years employed in the field of art therapy. (select 1) -- [Year selection drop down] Primary Work Setting (multiple selections permitted) 174 Art Center/Studio Hospital (Psychiatric/Adolescents) Association/Foundation Hospital (Psychiatric/Adults) Business/Industry Hospital (Veterans) Correctional Facility Private Practice Counseling Center Inpatient Mental Health Day Treatment Center Outpatient Mental health Drug/Alcohol Program Non-Profit Association/Foundation Education (K-12) Rehabilitation Facility Education (College, University, etc) Residential Treatment Facility Geriatric Facility Shelter (Domestic Violence) Group Home Shelter (Homeless) Hospice/Bereavement Social Service Agency Hospital (Medical/Adolescents/Pediatrics) Wellness Center/Program Hospital (Medical/Adults) Other Hospital Hospital Hospital Private Practice Inpatient Mental Health Outpatient Mental Health Non-Profit Association/Foundation Rehabilitation Facility Residential Treatment Facility Shelter (Domestic Violence) Shelter (Homeless) Social Service Agency Wellness Center/Program Other [Text field] How has your work/employment status changed in the last 5 years? (check all that apply) Graduated from an art therapy Lost my job/ was fired/ quit program Retired Returned to school No change Applied for a job Other [Text field] Hired (for art therapy/counseling/rehab/or related areas) Indicate the degree to which you agree or disagree with the following statements on the scale provided. Where 1 is completely disagree and 5 is completely agree. Likert scale 1 Completely Disagree 2 Somewhat Disagree 3 4 Somewhat Agree 5 Completely Agree Decline To Answer Does Not Apply I feel my preparation in graduate school adequately prepared me for real-world application. I feel qualified to do the job I was hired for. I am gratified by the work I am currently doing. I feel that when I have concerns they are being heard by my supervisor or department head. My work load is proportional to what I can handle. I feel that what I do is valued by my peers. I feel that what I do is valued by my supervisor(s). I feel that what I do is valued by my agency/facility administrator(s). I use art directives in my practice on a weekly basis. I use art directives in my practice on a daily basis. 175 I use art directives in my practice on a biweekly basis. I have considered leaving the field of art therapy recently (within the last 12 months). Please use the slider to the right to rate your level of work related/induced stress on a weekly basis. Where 0 represents 'no stress' and 10 represents the 'highest level' of perceived stress possible. [Slider selection dial] What is your level of familiarity with the concept of response art? (select 1) Very Familiar Have heard the term before but I am Somewhat Familiar not very familiar with it. Not familiar. Briefly define response art in the space provided. -- [Comment box] Are you a member of any groups/associations that encourage creative expression? Yes No Do you consider yourself an active participant or contributor to said creative expression group? Yes No Do you use response art/visual expression for self-care? Yes No Do you see a value in the use of response art/visual expression for self-care? Yes No Please read the following definition of response art. Then, keeping that definition in mind answer the following questions. Response art is a term used to indicate the art process and outcome that seeks to process an experience, usually to do with the work environment and client interactions (Fish, 2006, 2008, 2012). For the purposes of this research I am referring to response art that primarily relates to processing work/job distress. How often do you engage in response art? (select 1) Never Less than Once a Month Once a Month 2-3 Times a Month Once a Week 2-3 Times a Week Daily Which of the following most accurately describes your time-frame for creating response art. (select 1) 176 On the spot. I am often at work when I begin planning for, or engage a piece of response art. As soon as feasible. I try to get to it as soon as possible (ie. within 72hrs post distressing event). Within that work week (ie. if distressing event was Tuesday, I would begin something by the following Tuesday). I make art, but it is not response art (i.e. it does not relate to what is taking place at work). I only seldom engage in response art. I do not engage in response art. Where have you engaged in response art? (check all that apply) At Work I have time/place set-aside for it (ie. At Home scheduled studio time) In transit Other [Text field] Idle-time (ie. between tasks) When did you begin using creative expression as a means to self-care? Please select an approximate year. (select 1) -- [Year selection drop down] Do you share your response art with others outside of your immediate family? Yes No Maybe Please indicate who you are likely to share your response art responses with. (multiple selections permitted) Local network of individuals/peers (ie. individuals in my local community/vicinity). Through social networking sites (ie. Facebook, Google+, Pinterest, Twitter, LinkedIn, blog, etc). Friends Family Art therapy colleagues At workshops At Conferences With non-art therapy professionals/peers General public (ie. through a gallery or other similar means) Other [Text field] 177 How do you feel sharing your work with others contributes to your self-care practice? -- [Comment box] If there is anything else you would like to share with the researcher please leave a comment here. -- [Comment box] Thank you for taking the time to complete the Phase I web-based survey. This section serves to provide some information about Phase II of the study. I am interested in analyzing relationships between visual expression and art therapist resilience. To do this I would like to obtain your current perspective on the contribution of visual expression within the art therapy profession. I would like to do this by obtaining visual artifacts which you identify as ‘response art’. The study is scheduled to take place in 2 phases, the first of which was the online survey. The second Phase Involves submission of visual artifacts and the possibility of an interview. You may also choose to submit visual artifacts and opt-out of the possibility of an interview. Phase II involves the submission of at least 1 and up to 3 images of visual artifacts that you created as a means of processing work stress. Along with the images the participant will complete a brief questionnaire about each of their images. Images submitted as part of this research will be kept for possible future research unless you request to only use the image file(s) for the present research. Some participants will be contacted for a Skype interview. You will have the option of opting out of the selection process for the interview. There is no guarantee that submitting images will result in being interviewed. Any and all participation is voluntary and refusal will involve no penalty. Participation may be discontinued at any time. Results from the study will be used for academic purposes (ie. professional presentations, conferences, publications). If you are interested in reading more about & possibly participating in Phase II of the research please provide an email address. -- [Text field] No thanks. I'm done. 178 APPENDIX B PHASE II ARTIFACT REVIEW & UPLOAD FORM The following is a snap-shot of the Qualtrics survey used in the uploading of the image files. Basic questions about each file will help populate the artifact image review document. Consent & Introduction: Thank you for participating in the qualitative research study being conducted by Sheila Lorenzo de la Peña, M.S., ATR-BC, a student at Florida State University with the Art Education Department. The researcher is interested in the relationships between visual expression and art therapist resilience. As a participant in the study you will be contributing to the understanding of how art therapists are perceiving stress, burnout, and responsive art-making. There will be no monetary form of compensation for participation in this study. Use of Images: As the participant, you are agreeing to upload at least 1 image (and up to 3). Basic information about the image(s) will be requested to accompany each image file that is uploaded. With this consent you are granting the researcher permission to print and otherwise use the images for academic and scholarly purposes. All records generated will be kept private and confidential. The images will not be presented in a for-profit manner. As the participant, you understand that the images submitted may be identifiable by others who are familiar with your work. All images submitted will be kept for possible future research unless a request is made that they only be used for the current research. Optional Skype Interview: As part of Phase II, some participants will be selected to participate in an optional Skype interview. At the end of the image submission process there will be an option to opt “out” of the interview selection. Submission of images and accompanying information does not guarantee selection for interview. All interviews will be audio recorded and transcribed. The interview may take from 45minutes up to 90 minutes to complete. Throughout the interview you will be identified by your preferred name. Thereafter, the researcher will assign a participant ID in order to maintain confidentiality. The results of the interview and image review will be compiled and the results will be used for scholarly presentation and publications. The records of this study will be kept private and confidential to the extent permitted by law. Risk and Confidentiality: There may be a possibility of a minimal level of risk involved by participating in this study. If at any time you feel uncomfortable answering questions, you reserve the right to decline to answer and/or stop participation. Research records will be stored securely and only the researcher and university professors will have access to the records. As the participant, you understand that there are limits to confidentiality: In case of a court subpoena and in case of observed abuse (ie. to a minor, an elderly, or an individual with a 179 disability). You have the right to withdraw consent at any time with a written request to the researcher. I, the participant, have read the consent form and agree to be part of the study. My identity will be kept confidential. Contacts and Questions: The researcher conducting this study is Sheila Lorenzo de la Peña. If you have questions, you are encouraged to contact the PI through email at [information has been redacted]. You may also contact the supervising professor, Dr. David Gussak, at [information has been redacted]. If you have any questions or concerns regarding this study and would like to talk to someone other than the PI, you are encouraged to contact the FSU IRB at 2010 Levy Street, Research Building B, Suite 276, Tallahassee, FL 32306-2742, or 850-644-8633, or by email at [email protected]. If you would like a copy of this information to keep for your records feel free to click on the print icon at the bottom of the form. You may also email the researcher listed above. This consent form will be kept by the researcher for at least three years beyond the end of the study. By continuing you consent to the above. Thank You for consenting to participate in Phase II of this research project. Please indicate whether you would like to be considered for the pool of participants for the optional Skype interview. Your selection will not impact participation in the Phase II image submission and questionnaire. Yes, I understand that the Skype interview is optional. I would like to be part of the selection pool. No, I am not interested in the optional Skype interview. Email addresses will be used for archival purposes & in the case of those who are selected for the Skype interview. This information will be kept separately from the data. If you are not comfortable providing your email address you may decline by typing N/A in the fields provided and proceeding. First Name: Email Address: [Text field] [Text field] The next step is to select and upload at least 1 image and no more than 3 images. For each image selected there will be several questions to answer. Depending on your connection speed and the time you take to answer the corresponding questions the estimated time to complete the form would be 5 to 10 minutes per image section. As indicated earlier the images will be used as part of the data and if selected for an interview the images will be used as part of the interview. 180 Instructions In this section there will be a series of inquiries each followed by an upload button. Each section corresponds with the image file to be uploaded. By clicking on the Continue button you will advance to the next section. Because the minimum requirement for participation is 1 image, the first series of questions are all required before being able to advance. The subsequent 2 pages will be optional. The last page will have an area for Comments. Please select a minimum of 1 and up to 3 images that are representative of work related response art. Response art has been generally defined as visual expression that is a result of engagement in the creative process as a means to work through work related distress. You may include up to 1 image of the work space were you generally work on response art, count as part of the 3 allotment. • • • All images must have at least a minimum print resolution allowing for a clear image print of 4"x5" or larger. Only image files will be accepted (i.e. JPEG, TIFF, BMP, etc). Each image file may be up to 3MB in size. Submission of images and accompanying information does not guarantee or enhance selection for interview. If there are any problems with the browser during submission reload and return to the form within 1 day. If you are ultimately unable to submit your images contact the primary researcher. Please include a description of the issue along with your request for another link. Artifact Index Questions: Set 1 1st Artifact: Title (if there is no title insert the file name instead) -- [Comment box] 1st Artifact: Date of completion (you may include a date range if the item was worked on for longer than 1 day) -- [Comment box] 1st Artifact: Context in which the artifact was made (context; where was it made; who were you with; etc) -- [Comment box] 1st Artifact: Media used (list any & all media used) -- [Comment box] 1st Artifact: Dimensions -- [Comment box] 1st Artifact: Type (ie. painting, sculpture, etc) -- [Comment box] 1st Artifact: Any further comments or information about the image & why it was chosen to represent response art? -- [Comment box] Upload your 1st Artifact here. -- [File upload] Artifact Index Questions: Set 2 2nd Artifact Title (if there is no title insert the file name instead) -- [Comment box] 2nd Artifact: Date of completion (you may include a date range if the item was worked on for longer than 1 day) -- [Comment box] 2nd Artifact: Context in which the artifact was made (context; where was it made; who were you with; etc) -- [Comment box] 2nd Artifact: Media used (list any & all media used) -- [Comment box] 181 2nd Artifact: Dimensions -- [Comment box] 2nd Artifact: Type (ie. painting, sculpture, etc) -- [Comment box] 2nd Artifact: Any further comments or information about the image & why it was chosen to represent response art? [Comment box] Upload your 2nd Artifact here. -- [File upload] Artifact Index Questions: Set 3 3rd Artifact Title (if there is no title insert the file name instead) -- [Comment box] 3rd Artifact: Date of completion (you may include a date range if the item was worked on for longer than 1 day) -- [Comment box] 3rd Artifact: Context in which the artifact was made (context; where was it made; who were you with; etc) -- [Comment box] 3rd Artifact: Media used (list any & all media used) -- [Comment box] 3rd Artifact: Dimensions -- [Comment box] 3rd Artifact: Type (ie. painting, sculpture, etc) -- [Comment box] 3rd Artifact: Any further comments or information about the image & why it was chosen to represent response art? -- [Comment box] Upload your 3rd Artifact here. -- [File upload] Final Section Please use the space below to leave any further comments. -- [Comment box] Congratulations! You have reached the end of Phase II. In the coming days I will be reaching out to a few participants to gain a better understanding of how they process work stress through visual expression. Those who opted to be considered for the interview, please monitor the inbox of the email you provided, as the researcher will be contacting selected participants through email in about 7 to 14 days. As indicated earlier image submission does not guarantee an interview. Thank You for your participation! 182 APPENDIX C SOCIAL MEDIA POST Art therapy research participants needed! Participants needed for a dissertation research study seeking to explore the relationships between visual expression and art therapist resilience. The study is broken-up into 2 phases, the first of which is an online survey. Participants must be graduates of an approved or nonapproved masters level academic program that adheres to the guidelines set forth by the American Art Therapy Association. Participants must have at least 6 consecutive months working as an art therapist (post graduation). Phase I Survey Link: ___________________________________________ If you encounter any issues or if you have any questions or concerns regarding this study please contact the researcher, Sheila Lorenzo de la Peña, at [information has been redacted], the supervising professor, Dr. David Gussak at [information has been redacted], or FSU IRB at 2010 Levy Street, Research Building B, Suite 276, Tallahassee, FL 32306-2742, or 850-644-8633, or by email at [email protected]. 183 APPENDIX D PHASE I SURVEY INVITATION Hello, My name is Sheila Lorenzo de la Peña, and I am a doctoral candidate in the Art Therapy program at the Florida State University. I am interested in analyzing relationships between visual expression and art therapist resilience. To do this I would like to obtain your perspective on the contribution visual expression has on your profession as an art therapist. The study is scheduled to take place in 2 phases, the first of which is an online survey. The second Phase Involves submission of visual artifacts and the possibility of an interview. Participants may choose to participate in the Phase I survey without participating in Phase II. Phase I - Study participants will be able to complete a web-based survey estimated to take approximately 15 minutes to complete. Questions include demographic information such as age, gender, professional status, and work history. The information collected will be anonymous. At the end of the online survey, participants will have the option of volunteering to take part in Phase II of the study which involves the submission of up to 3 images of visual artifacts the option to self identify as a prospect for possible interview. Any and all participation is voluntary and refusal to participate in either Phase I or Phase II will involve no penalty. Participation may be discontinued at any time. However, you will need to complete the entire Phase I survey in order for the results to be used. Results from the study will be used for academic purposes (ie. professional presentations, conferences, publications). If you have any questions or concerns regarding this study please contact the researcher, Sheila Lorenzo de la Peña, at [information has been redacted], the supervising professor, Dr. David Gussak at [information has been redacted], or FSU IRB at 2010 Levy Street, Research Building B, Suite 276, Tallahassee, FL 32306-2742, or 850-644-8633, or by email at [email protected]. Thank You for your Consideration, Sheila Lorenzo de la Peña Doctoral Candidate Florida State University The Phase I survey can be reached via this link: ________________________________ 184 APPENDIX E PHASE I CONSENT FORM You are invited to participate in a qualitative research study being conducted by Sheila Lorenzo de la Peña, M.S., ATR-BC, a student at Florida State University with the Art Education Department. The purpose of the study is to explore the relationships between visual expression and art therapist resilience. To do this I would like to obtain your perspective on the contribution visual expression has on your profession as an art therapist. The study is scheduled to take place in 2 phases, the first of which is an online survey. The second Phase Involves submission of visual artifacts and the possibility of an interview. Participants may choose to participate in the Phase I survey without participating in Phase II. Eligible participants will be those who meet the following criteria: 1. Participant identifies as having graduated from an approved masters level academic program that adheres to the guidelines set forth by the American Art Therapy Association (AATA). 2. In addition, participants need to have attained at least 6 months post graduation from said approved program of consecutive experience providing art therapy services. *Art therapists who are not currently practicing art therapy will still qualify to participate if they meet the conditions above. Background Information: The purpose of this study is to learn about the contributing factors of responsive art-making by art therapists and its perceived contribution to their professional practice. Procedures: Participation in this study is voluntary. Participants have a right to withdraw consent at any time with a written request to the researcher. By clicking the button to begin the online survey the participant agrees to having read the consent form. Furthermore, by clicking to begin the survey the participant agrees to participate in this study. The participants’ identity will be kept confidential. The results of the survey will be compiled and the results may be used for scholarly presentation and publications. Phase I - study participants will be able to complete a web-based survey estimated to take approximately 30 minutes to complete. Questions include demographic information such as age, gender, professional status, and work history. The information collected will be anonymous. At the end of the online survey, participants will have the option of volunteering to take part in phase 2 of the study which involves the submission of up to 3 images of visual artifacts and the option to self identify as a prospect for possible interview. 185 Risks and benefits of being in the Study: There is a risk that you may find some of the questions to be personal in nature. If at any time the participant feels uncomfortable answering questions, the participant may decline participation by closing the survey window. Benefit(s): As a participant in the study you will be contributing to the understanding of how art therapists are perceiving stress, burnout, and responsive art-making. Compensation: The participant understands that there will be no monetary form of compensation as a result of completion of the online survey for this study. Confidentiality: The records of this study will be kept private and confidential to the extent permitted by law. In any sort of report that is published anonymity will be maintained. Research records will be stored securely and only the researcher and university professors will have access to the records. The participant, understands that there are limits to confidentiality: In case of a court subpoena and in case of observed abuse (ie. to a minor, an elderly, or an individual with a disability). Voluntary Nature of the Study: Participation in this study is voluntary. Your decision whether or not to participate will not affect your current or future relations with the University. If you decide to participate you are free to not answer any question or withdraw at any time without affecting those relationships. Contacts and Questions: The researcher conducting this study is Sheila Lorenzo de la Peña. If you have a questions, you are encouraged to contact the PI through email at: [information has been redacted]. You may also contact my supervising professor, Dr. David Gussak, at [information has been redacted]. If you have any questions or concerns regarding this study and would like to talk to someone other than the researcher, you are encouraged to contact the FSU IRB at 2010 Levy Street, Research Building B, Suite 276, Tallahassee, FL 32306-2742, or 850-644-8633, or by email at [email protected]. If you would like a copy of this information to keep for your records please email the researcher listed above. This consent form will be kept by the researcher for at least three years beyond the end of the study. 186 APPENDIX F PHASE II CONSENT FORM You are invited to participate in a qualitative research study being conducted by Sheila Lorenzo de la Peña, M.S., ATR-BC, a student at Florida State University with the Art Education Department. The researcher is interested in the relationships between visual expression and art therapist resilience. As a participant in the study you will be contributing to the understanding of how art therapists are perceiving stress, burnout, and responsive art-making. You understand there will be no monetary form of compensation for participation in this study. As the participant, you will upload images (1-3) and answer basic questions in regard to each image file being uploaded prior to the interview. With this consent you are granting the researcher permission to print and otherwise use the images for academic and scholarly purposes. The images will not be presented in a for-profit manner. As the participant, you agree to have the interview recorded. You understand that there may be questions about your life and work environment. You understand there may be a possibility of a minimal level of risk involved if you agree to participate in this study. You might experience anxiety or emotional distress during the interview. If at any time you feel uncomfortable answering questions, you reserve the right to decline any questions that you are uncomfortable with. You may decline participation by informing the researcher at any time. You are aware that the interview may take from 30minutes up to 90 minutes to complete. You are aware that the results of the interview will be compiled with other interviews and the transcribed script may be used for scholarly presentation and publications. Throughout the interview you will be identified by your preferred name. Thereafter, the researcher will assign a code and a pseudo name in order to maintain confidentiality. The results of the interview and image review will be compiled and the results will be used for scholarly presentation and publications. The records of this study will be kept private and confidential to the extent permitted by law. In any sort of report that is published anonymity will be maintained. Research records will be stored securely and only the researcher and university professors will have access to the records. Photographs may be included in academic and educational reports. All audio recordings will be transcribed; both the electronic audio file and the transcription will be confidential. As the participant, you understand that there are limits to confidentiality: In case of a court subpoena and in case of observed abuse (ie. to a minor, an elderly, or an individual with a disability). You have the right to withdraw consent at any time with a written request to the researcher. 187 I, the participant, have read the consent form and agree to be part of the study. My identity will be kept confidential. Contacts and Questions: The researcher conducting this study is Sheila Lorenzo de la Peña. If you have questions, you are encouraged to contact the PI through email at: [information has been redacted]. You may also contact the supervising professor, Dr. David Gussak, at [information has been redacted]. If you have any questions or concerns regarding this study and would like to talk to someone other than the PI, you are encouraged to contact the FSU IRB at 2010 Levy Street, Research Building B, Suite 276, Tallahassee, FL 32306-2742, or 850-644-8633, or by email at [email protected]. If you would like a copy of this information to keep for your records feel free to click on the print icon at the bottom of the form. You may also email the researcher listed above. This consent form will be kept by the researcher for at least three years beyond the end of the study. 188 APPENDIX G PHASE II ARTIFACT REVIEW DOCUMENT Artifact Index 189 Artifact Index Questionnaire 190 Artifact Observation of Characteristics 191 Artifact Notes 192 APPENDIX H PHASE II INTERVIEW QUESTIONS & NOTES DOCUMENT The following list shows the questions and notes document that was used for the interview. Some questions were sourced from: Baker (2003) Date of interview: Begin: End: [duration ] Name*: Skype ID*: *To be used for interview purposes and will be omitted from transcripts **The current document reflects my hand-written notes during interview. **It only reflects the scripted questions. For more details and for the non-scripted questions see the actual interview transcripts. [Work] How would you describe the kind of work you do? (ie. type, duties, population, etc) Notes: [Work] What is the impact of your clinical work on the other areas of your life? Notes: [Work] What kind of emotional demands/stresses do you experience outside of work that directly or indirectly affect your work performance? (ie. family, school, etc) Notes: [Stress] How does your stress tend to manifest? (ie. emotionally, behaviorally, physically) Notes: [Self-Care] How do you define self-care? Notes: [Self-Care] How have your attitudes/beliefs/behaviors changed over time in regards to self-care? Notes: [Self-Care] What challenges do you encounter when attending to self-care? Notes: [Artifact] Tell me about the images you selected… What made you select these images? Notes: [other] Notes: [other] Is there anything else you would like to mention that I may have left-out? Notes: 193 APPENDIX I PHASE II INTRODUCTION & OVERVIEW Hello, Thank you for taking the time to complete the Phase I web-based survey and for volunteering to take part in Phase II. I am interested in analyzing relationships between visual expression and art therapist resilience. To do this I would like to obtain your current perspective on the contribution of visual expression within the art therapy profession. I would like to do this by obtaining visual artifacts which you identify as ‘response art’. The study is scheduled to take place in 2 phases, the first of which was the online survey. The second Phase Involves submission of visual artifacts and the possibility of an interview. You may also choose to submit visual artifacts and opt-out of the possibility of an interview. Phase II involves the submission of at least 1 and up to 3 images of visual artifacts that you created as a means of processing work stress. Along with the images the participant will complete a brief questionnaire about each of their images. Images submitted as part of this research will be kept for possible future research unless you request to only use the image file(s) for the present research. It is recommended that participants access the following questionnaire via their main computer. That is, a computer that will grant access to the selected image files that will be uploaded. Some participants will be contacted for a Skype interview. You will have the option of opting out of the selection process for the interview. There is no guarantee that submitting images will result in being interviewed. Any and all participation is voluntary and refusal will involve no penalty. Participation may be discontinued at any time. Results from the study will be used for academic purposes (ie. professional presentations, conferences, publications). If you have any questions or concerns regarding this study please contact the researcher, Sheila Lorenzo de la Peña, at [information has been redacted], the supervising professor, Dr. David Gussak at [information has been redacted], or FSU IRB at 2010 Levy Street, Research Building B, Suite 276, Tallahassee, FL 32306-2742, or 850-644-8633, or by email at [email protected]. The Phase II questions can be reached via this link: ________________________ Please note: -It may be helpful to select the images you wish to share with the researcher before clicking on the above link. 194 -This link is paired with the email provided at the end of the Phase I survey. Please do not share it anyone else. -The link is set to auto expire in 30 days from _________. -If there are any issues with the link contact me. 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New York, NY: John Wiley & Sons. Wadeson, H. (1983). The art in art therapy. Art Therapy 1(1), 50-51. Wadeson, H. (1980). Art psychotherapy. New York, NY: John Wiley & Sons. Yardley, L. & Bishop, F. (2008). Mixing qualitative and quantitative methods: A pragmatic approach. In C. Willig & W. Stainton-Rogers (Eds.), The SAGE handbook of qualitative research in psychology (pp.352-369). Thousand Oaks, CA: SAGE Publications Ltd. 203 BIOGRAPHICAL SKETCH Sheila Lorenzo de la Peña is a practicing art therapist from Miami, Florida. Born in Cuba, she emigrated to the United States as a child. She cultivated an interest in the visual arts from a young age. Receiving a Bachelor of Science in Art Education from Florida International University, and a Master of Science in Art Therapy from the Florida State University. She holds an ATR-BC credential from the Art Therapy Credentials Board. Serving as the art therapy internship coordinator at a forensic psychiatric hospital, she provided onsite supervision to master’s level art therapy students. She has provided art therapy and Dialectical Behavior Therapy to clients with severe mental illness. Her research interests include clinician burnout and self-care, the therapeutic use of mandalas, and adaptive media use. She has presented at national and regional conferences of the American Art Therapy Association and the American Music Therapy Association. As an adjunct she has taught several art therapy courses at the Florida State University. She promotes routine use of creative expression in both clients and clinicians as a means of building resiliency and she maintains several creative outlets of her own. Documenting on her artistic pursuits and adaptive media uses through blogs and social media platforms. 204
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