ANNUAL REPORT 2015 – 2016
Water Storage & Supply Report
Lake Mountain Alpine Resort
Annual Report 2015 – 2016
1 July 2015 to 30 June 2016
Water Supplier
Lake Mountain Alpine Resort Management Board
1. Introduction ........................................................................................................................................ 3
2. Definitions ........................................................................................................................................... 4
3. Notice of Declaration .......................................................................................................................... 5
4. Reporting Requirements ..................................................................................................................... 5
5. Characterisations of the System ......................................................................................................... 5
6. Schematic Drawing ............................................................................................................................. 8
7. Water (regulated) Supply .................................................................................................................... 9
8. Quality Management Systems ............................................................................................................ 9
9. Management Activities ..................................................................................................................... 11
10. Review of the Risk Management Plan ............................................................................................ 11
11. Water Quality .................................................................................................................................. 11
12. Complaints ...................................................................................................................................... 12
13. Emergency / Incident Management ............................................................................................... 12
14. Risk Management Plan Audit .......................................................................................................... 12
15. Summary ......................................................................................................................................... 12
Appendices 1: Audit Certificate ............................................................................................................ 13
Lake Mountain Alpine Resort
Lake Mountain Road, Marysville, VIC, 3779
PO Box 40, Marysville, VIC, 3779
P 03 5957 7222
F 03 5957 7231
E [email protected]
W www.lakemountainresort.com.au
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Lake Mountain, located 120 km north east of Melbourne is one of the southernmost subalpine areas on the Australian continent. The Lake Mountain massif is an undulating plateau
1330m through to 1463m, which trends north/north west from the Great Dividing Range.
Lake Mountain is a year round destination, renowned as Australia’s premier cross-country ski
resort through winter and an escape to a cooler climate through the warmer months of the
year, with an average annual visitation of 200,000 visitors.
Lake Mountain Alpine Resort Management Board, the combating authority on Lake Mountain
is responsible for the management of a little over 2400 hectares which includes 37 kilometres
Walking Nordic trails and Mountain Bike tracks. The Lake Mountain Alpine Resort
Management Board is responsible for the delivery of a multitude of services on the resort.
These services include, infrastructural upgrades, servicing and maintenance, management of
the resorts commercial businesses, and the day to day management of the resort and
associated operations.
Resort facilities include:
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Lake Mountain Alpine Resort Commercial Centre incorporating public shelter, retail &
rentals outlet, conference facility, resort administration & management offices.
Day Visitor Centre incorporating food outlet & public space, ski patrol first aid centre,
snow sports and ticket sales, public amenities.
Machinery workshop.
Snow making.
Amenity buildings & shelters located at each of the 3 car parks below the village
centre.
Resort Infrastructure includes:
 Ski and walking trail network.
 Toboggan runs.
 Snow making system.
 Car parks.
 Water Supply & Storage.
 Power generation & supply.
 Sewerage treatment plant.
Resort Management
The Lake Mountain Alpine Resort Management Board formalised the extension of the
agreement with Belgravia Leisure Group for a further twelve months for the management of
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the resort, with a contract through until April 30, 2016. As part of that contract, Belgravia
Leisure were bound by the Board’s corporate governance, acts and regulations.
On conclusion of the facility management arrangement of the resort, management
responsibilities reverted back to the Lake Mountain Alpine Resort Management Board on
May 1st 2016 and remains to be managed and operates under the direction of the Board.
Vision
The State Governments vision for all the Alpine Resorts across Victoria is:
The provision of an economically viable alpine resort industry, managed for the
present and future generations in an environmentally sustainable manner.
Lake Mountain Alpine Resort Management Board’s vision is:
A unique, accessible, outdoor recreation and leisure mountain escape.
Mission
To provide a year round, world class Alpine Resort:
 Based on low environmental impact.
 With quality recreational and sporting experiences, which includes a premier crosscountry ski and snow play destination.
 In a financially sustainable manner.
The Safe Drinking Water Act 2003 (the Act) defines two types of water – ‘drinking water’
and ‘regulated water’.
Declaration concerning regulated water:
1. The Minister may, by notice publish in the Government Gazette, declare any water
that is not drinking water to be regulated water for the purposes of this Act.
2. The Minister may only make a declaration in relation to particular water if the
Minister is satisfied that the water may be supplied to the public in circumstances in
which it may be mistaken as being drinking water.
3. In making a declaration, the Minister may identify the water that is the subject to the
declaration by reference to its source, it’s method of supply, its composition or in
any other way the Minister considers to be appropriate.
‘Regulated Water’ is defined in Section 6 of the Act as, water that is not intended as drinking
water, but which may be supplied to the public in circumstances in which it may be
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mistaken as drinking water. Where water supplier supplies water that is not intended for
drinking, but which may be supplied to the public in circumstances such that it may be
mistaken as drinking water, the Minister for Health may declare such water as regulated
water.
The water supplier is responsible, under the Act to:
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Prepare a risk management plan for the regulated water.
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Ensure that the risk management plan contains the matters detailed in regulation 6
of the Safe Drinking Water Regulations (except those that specifically relate to
drinking water only).
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Have the Risk Management Plan audited, when required, by the secretary to the
Department of Health and Human Services by an approved auditor.
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Take all reasonable steps to ensure that the intended recipients of the water are
made aware of the nature of the water and of the health risks that may arise from
the use of the water.

Include a summary of their management activities for regulated water in their
annual report.
The storage and supply of water to Lake Mountain Alpine Resort is untreated and has been
declared and gazetted as a Regulated Water Supply by the Minister for Health on the 23 rd of
October 2005.
This report has been prepared for the Secretary, to the Department of Health and Human
Services as outlined in Section 26 of the Safe Water Drinking Act 2003 and Section 16 of the
Safe Drinking Water Regulations 2015.
Source Water, Gerratys
Water is sourced from the Taggerty River. This small stream is fed by natural springs from
Echo Flat.
Storage and Distribution
The main water supply system for Gerratys, the resorts village centre, consists of a small
concrete weir directing water, via a series of 50mm poly pipes under a gravity/syphons
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process from the Taggerty River to 3 enclosed concrete tanks. The combined storage
capacity of theses tanks is 800kl. The storage tanks supply water to resorts facilities via a
100mm Ductile Iron pipe.
Water is sourced from the storage and distribution system from Gerratys. The delivery line
works on gravity/syphons process via 50mm polythene line that supplies the Snowy Hill
amenities.
Water is sourced from a small tributary and stored in 500 litre polythene tanks. The supply
and delivery lines for systems work on gravity/syphons process via 50mm polythene lines
which in turn supplies water to the amenities building located at Arnold Gap
Water is sourced from a small tributary and stored in 500 litre polythene tanks. The supply
and delivery lines for systems work on gravity/syphons process via 50mm polythene lines
which in turn supplies water to the amenities building located at Cascades.
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Resort Water Supply, Storage and Reticulation System Gerratys
Source Water
Water collection point
Amenities Building
Water Storage
Commercial Centre
Machinery Workshop
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Water Supply Lake Mountain Alpine Resort
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Lake Mountain Alpine Resort Management Board is the sole water (regulated) supplier to
the following facilities on Lake Mountain.
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Day Visitor Centre which includes;
o Public Space
o Public Amenities
o Food Outlet
o Snow Sports Centre
o Ski Patrol/ First Aid
o Resort Ticketing Outlet
Resort Commercial Centre which includes;
o Retail Outlet
o Rentals Department
o Public Space
o Administrative & Management Offices
Workshop/ Machinery Shed
Snowy Hill Amenities Building
Resort Snow Making System
Regulated Water Supply
Area where
regulated water is
supplied
Source Water
Date of Publication
of Gazette Notice
Population supplied
with Regulated
water
Lake Mountain
Alpine Resort
Taggerty River
23rd October 2005
Non Residential,
Day Visitor Area
Water Treatment
There is no treatment applied to the water supply at Lake Mountain. With this in mind
Resort Management is taking steps to minimise the possibility of a potential health risks by
raising public awareness through the signing of all the resort water outlets, advising resort
visitors that the water is not treated, nor is it suitable for consumption.
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As part of the water sampling program, catchment and associated water delivery and
storage infrastructure inspections are conducted as a measure to minimise any potential for
supply failure and contaminants which may compromise water quality. The management of
the storage and water diversion infrastructure includes the purging of the reticulation
system coupled with the cleaning of the storage tanks which is undertaken on a quarter
basis.
Table 1.1: Treatment and Management processes
Table 1.1 lists the maintenance items undertaken in the 2015-2016 reporting period to
address water quality issues.
Date
October 2015
Location
o Water
reticulation Lines
o Water Storage
Tanks
Management Process
o Flushing of all water
lines
o Flushing of all
Storage Tanks
Comments
o Flush valves until water is
clear. Check all gate
valves.
o Drain tanks & flush tanks
of sediment.
o Clear debris from top of
tanks.
o Continued monitoring of
calcification marks on
800kl tank.
February 2016
o Water
Reticulation lines
o Water Storage
Tanks
o Flushing of all water
lines
o Visual Inspection
April 2016
o Water
Reticulation Lines
o Water Storage
Tanks
o Flushing of all water
lines
o Flushing of all
Storage Tanks
July 2016
o Water
Reticulation Lines
o Water Storage
Tanks
o Visual Inspection
o Flushed valves until water
is clear. Check all gates
valves.
o Continued monitoring of
calcification marks on
800kl tank.
o Water reticulation lines
flushed until water is
clear.
o Drain tanks, flush tanks of
sediment.
o Clear debris from top of
tanks.
o All in good working order.
o Calcification marks on
800kl tank, monitoring
continued.
o Visual Inspection
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The management activities that have been implemented in relation to regulated water
supply, in particular those that pertain to Section 25 of the Safe Drinking Water Act 2003,
warning to be given if regulated water supplied are described as follows:

A blanket signage program for all water outlets on the resort has been completed and
a maintenance schedule that is monitored through the resort Water Supply Risk
Management Plan. All water outlets have been signed warning visitors to Lake
Mountain that water is untreated and of the health risks that may arise from its use.

User groups of the mountain through public forums and stakeholder meetings are
advised of the issues pertaining to the non treatment of the resorts water supply and
of the health risks that may arise from its use.
All managers and staff working within the commercial operations on the resort are
briefed on issues pertaining to the non treatment of the resorts water supply and the
health risks that may arise from its use.
As a part of the resort staff induction information sessions, the non treatment and
health risks that may arise from the use of water on the resort are covered both
verbally and as inclusion in the resort employee handbook, which all employees
receive prior to commencement of employment.
To minimise risk to employees the resort management have installed water coolers
and supply potable water for consumption.
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The Lake Mountain Safe Drinking Water Risk Management plan is reviewed on an annual
basis coupled with a scheduled 6 monthly meeting assists in assessing and minimising risk to
visitors to the resort. The scheduled meetings incorporate the monitoring of water quality
results, signage of water outlets within the resort, equipment inspection and maintenance
schedules.
The declaration of a Regulated water supply does not carry water quality sampling
requirements, under the Safe Drinking Water Act 2003. As part of Lake Mountain Alpine
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Resort Management Board and Belgravia Leisure’s resort operations, sampling of water was
conducted on a monthly basis to monitor the water quality within the supply system.
Lake Mountain Alpine Resort Management Board nor Belgravia Leisure has received any
water related complaints for this reporting period.
There are no water supply incidents or emergencies to report for this period.
The Secretary to the Department of Health and Human Services require Lake Mountain
Management Board to have their risk management plan audited by an approved auditor.
The audit was completed in April 2016 and Lake Mountain Alpine Resort Management
Board was found to be compliant with its obligations under section 7(1) of the Safe Drinking
Water Act 2003. Opportunities for improvement support the ongoing implementation of
good risk management, and reinforce a culture of effective risk management in the
Victorian water industry. The identified opportunities for improvement during the
regulatory audit will be reviewed and addressed as soon as practicable.
Lake Mountain Alpine Resort Management Board continues its work to minimise the
probability of a potential health risks by raising public awareness through the signing of all
of the resort water outlets and advising the resort visitors and staff that the water is not
treated and is not suitable for consumption.
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