NY Front Desk Manager
Start Date:
Team:
Location:
As Soon as Possible
Chief of Staff
Brooklyn, NY
About Achievement First
Change requires change agents. Across our growing network of 32 high-performing public charter schools, our
students in historically underserved communities enter our doors looking for a great education. We are
looking for you. We are a network of innovators, of dedicated teammates committed to pursuing excellence
for ourselves and our students, of content nerds with a deep knowledge and love of subject matter, and of
advocates with an unwavering commitment to inspiring all students to reach the high expectations that help
them succeed.
We believe in the fierce urgency of now. In our classrooms, our students benefit from high-quality, rigorous
and engaging instruction infused with a contagious enthusiasm for content and learning. Our students know
they can and will achieve, and every day we work to provide them with opportunities for deep intellectual
engagement across all subjects and content areas. Our students will graduate from top colleges and
universities and then will have access all of the life and leadership opportunities that flow from a great
education. Our students will change the world.
About the Role
The NY front desk manager will ensure that our front desk runs smoothly, effectively, and in a fiscally
responsible manner, and will serve as AF’s “face to the public.” The ideal candidate is a highly personable,
reliable, systematic, conscientious, and extremely organized worker-bee who deeply believes in the
Achievement First mission and is committed to helping build a network of high-performing schools. This
person will take initiative to solve issues in the office, and work with and alert the appropriate people to keep
our office running smoothly.
This is an hourly part-time position that does not have full benefits. Typical hours are 8 AM-1PM, MondayFriday.
Responsibilities:
 Lead the front desk function for our office space in Brooklyn, serving as AF’s “face to the public” for guests
and others
o Arrive every weekday, Mon-Fri, at 8 AM. Spend the first 45-60 minutes walking through our office
space completing a checklist to ensure the entire office is fully ready for the day.
o Staff the front desk from about 9 AM – 1 PM every day to accept deliveries, answer questions, and
perform other administrative duties.
 While at the front desk, perform key office management responsibilities, including but not limited to:
o FedEx Support
 Incoming and Outgoing FedEx Inquiries
 Ordering and maintaining FedEx Supplies
o Incoming/Outgoing USPS Mail Coordination
 Put mail in mailboxes
 Handle cross-region mail issues
o Fax Service Expert
 Forward faxes that come in
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 Direct people how to send faxes as needed
Postage Master
 Supply orders and Postage Printing
 Adding postage online
 Ordering Ink for Postage Printer
Reserve External Spaces
 Every day, check google sheet for new request and send email to appropriate point person
 Forward and respond as needed
Staples
 Place Staples order each Wednesday
 Distribute Staples order when it arrives
Water
 Managing water filtration system and maintenance
Signage
 Whenever there is an unexpected issue in the office, make a sign and make sure it is on
our letterhead, presentable, and laminated. (Examples: copier broken, delivery on the
way, door alarm not working -- please make sure to close behind you)
Printer
 Keep toner and paper stocked near printer
 Tidy up printer stations on a daily basis (Make sure recycling gets thrown out and
miscellaneous items do not accumulate near the printer station)
 Double check that there is extra toner and paper for all printers at all times
Office Maintenance
 Put in work orders for anything broken or not functioning properly.
Skills and Characteristics
 Extremely organized and detail-oriented
 Excellent written and verbal communication skills
 Results-oriented and willing to do “whatever it takes”
 Belief in the Achievement First mission and educational model
 Maturity, humility, strong work ethic, sense of humor, and “roll-up-my-sleeves” attitude
Educational Background and Work Experience
 1+ year in office work experience preferred
Compensation
This position pays $15/hour.
To Apply
Send resume and cover letter to:
Amy Helbig at [email protected] AND [email protected]
Please visit the Achievement First careers site at http://www.achievementfirst.org/careers/. Achievement First
is an equal opportunity employer and an organization that values diversity. People from all diverse
backgrounds are strongly encouraged to apply. Spanish language proficiency is a plus. You can learn more
about diversity at Achievement First here: http://www.achievementfirst.org/about-us/diversity/.
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