Develomental Evaluation in Children’s Residential Care 24th of October 2013 FES Seminar Developmental Evaluation at Work Mirka Häyrynen Malmi Children’s Home Social Services and Health Care Office City of Helsinki [email protected], [email protected] Malmi Childrens Homes Five homelike units with two small homes in each and independent living training apartment. In every small home there lives four to five children. Each unit has 12 caretakers . A unit manager supervises the unit and the homes share a director, psychologist and an office secretary. JÄKÄLÄPOLKU: Tuulikumpu Kulmala FALLPAKANTIE: Vuorela Mäntylä TILANHOITAJANKAARI: Niittylä Jukola KOTIKAIVONTIE: Niittylehto Koivunotko KARVIAISTIE: Pirttilä Kaislikko MALMIN PIENKODIT OFFICE Malmin Children s Home Participatory Development Work • Describing the children's care and education process, a circle of care model, the current situation at Malmi Children’s Homes and continuing development of the content of the model. • Developmental evaluation of the circle of care model on an individual child level and on process level to create social innovations that have the best possible outcome. Why / Purpose 2010 2009 2008 2011 2012 2013 How / Action What / Aim Mirka Häyrynen EVALUATION STEW ü Client children and families ü Couple of motivated workaholic unit managers doing studies while working ü A Very supportive executive manager ü A Helpfull evaluation consultant ü Some supportive collegues ü A dozen of critical employees ü A dozen of inspired employees ü A large scale process map ü Pilot tests of evaluation tools ü A lot of forums with development work Spice it up with creativity, determination, collaboration etc. Don´t forget! PEOPLE are the most important ingredient Mix them up in a community pot. Let it boil atleast a year. Spice it up some more with evaluation methods (Test the methods first in a smaller pot) Serve it to evaluate the balance of tastes Change what is needed Let it stew. Taste and evaluate Change what is needed Let it stew… Mirka Häyrynen and Timo Jattu Participatory Development Work of Children's Care and Education Process at Malmi Children s Homes 7. CONSOLIDATING THE NEW PRACTISE 6. Reflecting on the new model in different forums 7. Sharing Knowledge and Experiences 1. CARE AND EDUCATION PROCESS IS NOT DESCRIBED 1. QUESTIONING 6. REFLECTING ON THE PROCESS 2A HISTORICAL ANALYSIS 2B ACTUAL-EMPIRICAL ANALYSIS 5. Introducting and implementing in practice 2A Looking at how it has been done before 2B Looking at how it´s actually done now 5. IMPLEMENTING THE NEW MODEL 4. Participatory examination in different forums Applying Developmental Work Research Approach (Engeström 2008) 3. MODELING THE NEW SOLUTION 4. EXAMINING THE NEW MODEL 3. Pulling together the existing material and developing the content Mirka Häyrynen Malmin lastenkodin kasvatusvastuumalli Circle of Care Model 1. Child moving in to Malmin pienkodit • 1.1 Decision of Placement • 1.2 Parents Introduction Visit • 1.3 Child’s Introduction Visits • 1.4 Child Moves in • 1.5 Incoming Meeting • 1.6 Support Offered to the Parents • 1.7 First Care and Education Plan 2. Child growing up in Malmin pienkodit 3. Child moving out from Malmin pienkodit • 2.1 Rehabilitative Care and Education Work • 3.1. Supporting independense • 2.1.1 Basic Care and Education • 2.1.2 Personal Caretaker System • 2.1.3 Support for Schooling • 2.1.4 Working in Partnership with the Families • 2.1.5 Restriction Procedures • 2.1.6 Rehabilitative Work Methods • 3.2 Independent living training • 3.2.1 Steps to independent living • 3.3 Aftercare • 3.4 Moving out from the Children’s Home • 2.2 Planning and Evaluation of the Care and Education Work • 2.2.1 Evaluation and operations management practices • 2.2.2 Support and Collaboration Structures • 2.2.3 Safety • 2.2.4 Financial Assistance Mirka Häyrynen Malmi Children s Home Circle of Care Model Kasvatusvastuumalli Parents and Family CHILD Malmin Pienkodit Workers The circle of care model describes how the children s care and upbringing is carried out in partnership and cooperation with the parents, caretakers and with other child welfare key players. Support and Service Network Mirka Häyrynen Participatory Development Work of the Evaluation of Circle of Care Model (kasvatusvastuumalli) 7. Sharing Knowledge and Experiences 6. Collecting Feedback from participants 7. CONSOLIDATING THE NEW PRACTISE 6. REFLECTING ON THE PROCESS 1. QUESTIONING 1. THE EFFECTIVENESS OF THE PROCESS IS NOT SYSTEMATICALLY EVALUATED AND DOCUMENTED 5. Workshops and using tools in practice 2A HISTORICAL ANALYSIS 2B ACTUAL-EMPIRICAL ANALYSIS 5. IMPLEMENTING THE NEW MODEL 4. Pilot testing new tools 4. EXAMINING THE NEW MODEL Applying Developmental Work Research Approach (Engeström 2008) 3. MODELING THE NEW SOLUTION 2A Examining previous ways of assessment 2B Focus Group Research on critical points of effectivenes 3. Using the research Results to build an evaluation plan Mirka Häyrynen Care and Education Partners Views of the Critical Points in the Effectivess That Apply Through the Process 1. Child moving in to Malmin pienkodit 2. Child growing up in Malmin pienkodit 3. Child Moving out from Malmin pienkodit Planning and Evaluation Homelike Care and Enviroment Experience of Participation and Experience of Wellbeing Possibility to Reliable Attachment Relationships Appreciative Interaction and Partnership Häyrynen M. 2011, 115. Care and Education Process in a Children s Residential Care Towards Evaluation of Effectiveness –Development Work in Malmi Children s Homes Mirka Häyrynen Leading and evaluating the care and education process Unit Manager Personal Caretaker Forums Care and education plan Tools and measures Work Teams REFLECTION Tools and measures Children and Parents See the possibilities, be ready with an open mind to question things, possibilify expansive learning, practice, Mirka Häyrynen and Timo Jattu evaluate, change, create and do it together dialogically and through networks. Daily reporting in Effica Client Information Processing System: Changes in the child s wellbeing, monitoring specific information as planned, school, medication, collaboration with parents, restriction procedures etc. Other evalution methods and measurement tools needed Care and Education plan Malmin pien kodit Toolbox: SDQand s t h g Stren lties Difficu naire on Questi Management Information Tool ly Month ment s Asses Mirka Häyrynen and Timo Jattu Care & Education Plan (twice a year) Documenting the situational assesment Team meeting: Peparing for the plan meeting and SDQ with the child, parent and social worker SDQ Score SDQ questionnaire Work plan and timetable • Input of the professional team • Evaluation and setting new goals • SDQquestionnaire Documenting Care & Education Plan • Evaluating the goals • SDQ results • Setting goals • Workplan and timetable for plan Documenting the Plan Team meetings every 6 weeks monthly assessments and checking the plan Delivering the plan and going through with the child, parents and social worker Checking the Plan Mirka Häyrynen Developmental evaluation to create Social Innovations in Child Protection services Our Experiences of the Strengths and Challenges? • Seeing the possibilities • High trust • Reflective process and critical thinking • Quick feedback, adjusting and changing plans and being realistic • Culture and resources for ongoing exploration • Improvements versus development and creating innovations • Documenting and using the evaluation information • informed decision making • Focus and prioritizing • Sharing the results and lessons learned Mirka Häyrynen REFERENCES: • • • • • • Gamble J. 2008. A Developmental Evaluation Primer. The J.W. McConnell Family Foundation http://www.mcconnellfoundation.ca/assets/Media%20Library/Publications/A %20Developmental%20Evaluation%20Primer%20-%20EN.pdf Engeström Y. 2008. From Teams to Knots Activity Theoretical Studies of Collaboration and learning at Work. Cambridge University Press. Häyrynen M. 2011. Lastenkodin hoito- ja kasvatusprosessi kohti vaikuttavuuden arviointia –Malmin pienkotien yhteisöllinen tutkiva työnkehittäminen http://urn.fi/URN:NBN:fi:amk-2011112816025 Jattu T. Lastenkotilasten hyvinvointia mittaamassa: SDQ-kyselyn käyttöönotto arviointi- ja työvälineenä Malmin pienkodeissa. http://urn.fi/URN:NBN:fi:amk-2011112816025 https://publications.theseus.fi/handle/ 10024/39540 Patton M. Q. 2011. Developmental Evaluation Applying Complexity Concepts to Enchance Innovation and Use. The Guilford Press. Information for researchers and professionals about the Strengths & Difficulties Questionnaires. www.sdqinfo.com Mirka Häyrynen
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