OWNERS
MANUAL
www.PetTronix.com
Thank you for choosing the RoamEO SeekR GPS Pet Tracking
system. The RoamEO SeekR will help keep your pet safe by
tracking your dog with accurate and timely GPS technology.
Please review this manual carefully for instructions on
operating your system.
TABLE OF CONTENTS
How the System Works ........................................................................................................... 2
In the Box ...................................................................................................................................... 2
Get to Know Your System ..................................................................................................... 2
Charging ........................................................................................................................................ 3
Attaching the GPS Collar Transmitter ................................................................................ 4
Powering on Your System ...................................................................................................... 5
Understanding the Tracking Screens ................................................................................. 6
Tracking Screen Operation ................................................................................................... 9
Basic ..................................................................................................................................... 9
Advanced ..........................................................................................................................10
ShadowFence ................................................................................................................. 12
Settings Menu ........................................................................................................................... 13
Display Brightness .......................................................................................................... 14
Collar Sync ................................................................................................................................. 15
Erase Collar Sync ............................................................................................................ 16
Create a GPS Fence ................................................................................................................ 17
Circular .............................................................................................................................. 18
Four-sided fence .......................................................................................................... 18
Custom fence ............................................................................................................... 20
Erase GPS Fence: Circular, Four-sided and Custom ....................................... 23
Home ......................................................................................................................................... 24
Find Home ................................................................................................................................ 26
Erase Home ............................................................................................................................... 27
Frequently Asked Questions ................................................................................................29
Troubleshooting ....................................................................................................................... 31
Warranty ......................................................................................................................................33
PetTronix RoamEO SeekR Owners Manual
1
How the RoamEO SeekR Works
The RoamEO SeekR uses GPS technology to locate and track your dog’s movements.
The system acquires precise location data from the constellation of GPS satellites
circling the earth to pinpoint your pet’s exact location. The Collar Transmitter attached
to your dog’s existing collar sends its location data to the Handheld Receiver via a
proprietary radio circuit where a firmware algorithm triangulates the data and displays
your dog’s location in real time. The system automatically updates the GPS data and
the Handheld Receiver continually displays the new location information.
The RoamEO SeekR also includes many features designed for active dogs and their
owners. Refer to the Create GPS Fence section for instructions on building any one of
three different geo-perimeter options. The ShadowFence Tracking Screen creates a
circular GPS perimeter that follows your movements, ideal for walking or hiking with
your dog. The Home feature will commit a GPS waypoint to system memory, great for
guiding you back to a specific location such as a car or campsite. This is helpful in
environments where the terrain may be harsh or unfamiliar.
In the Box
Please make certain all parts are located before disposing of packing materials.
Handheld Receiver
GPS Collar Transmitter
USB Wall Charger
USB Charging Cable
1” Collar Clips
3 / 4” Collar Clips
Quickstart Guide
Get to Know Your System
Your RoamEO SeekR system consists of a Handheld Receiver and a GPS Collar
Transmitter that work together to track your dog’s activity in real time using GPS
technology.
The Handheld Receiver calculates your pet’s location based on data from the GPS
PetTronix RoamEO SeekR Owners Manual
2
Collar Transmitter and then displays your dog’s movements on the color LCD. You can
select from any one of three tracking screens to view your pet’s location, making it
simple to track your dog in any environment.
The GPS Collar Transmitter attaches to your dog’s existing collar and continuously
transmits its location data to the Handheld Receiver. The Transmitter is waterproof and
is designed for use in rain, snow, mud or any other harsh conditions your dog will
encounter.
The USB Wall Charger and the charging cable are used for charging both the Handheld
Receiver and GPS Collar Transmitter.
The GPS Collar Transmitter attaches to your dog’s
existing collar using the ¾” or 1” clips.
The Handheld Receiver will display your
pet’s location on one of three
user-selectable tracking screens.
The USB Wall Charger is used to charge both the
Handheld Receiver and GPS Collar Transmitter.
Charging Your System
Handheld Receiver
PetTronix RoamEO SeekR Owners Manual
3
GPS Collar Transmitter
USB
connector
3-pin
connector
Attaching the GPS Collar Transmitter
The Collar Transmitter is designed to attach to the top of your dog’s existing collar
using the Collar Clips provided with your system.
1. Measure the width of your dog’s collar.
Collar width: between 3 / 4” – 1”
Collar width: 3 / 4” or smaller
Use 1” collar clips
Use 3 / 4” collar clips
2. Using the appropriate size collar clips, attach two clips to your dog’s existing
collar, spacing the clips approximately six inches apart.
3. Place your dog’s collar on a flat surface with the
attached clips facing up. Attach the Collar Transmitter
to your dog’s collar by snapping the clips into the
receptacles molded in the Collar Transmitter.
PetTronix RoamEO SeekR Owners Manual
4
4. For optimal GPS performance, orientate
the Collar Transmitter so that the power
switch is as near as possible to the top
of your dog’s neck. This orientation
provides the widest view of the sky for
the GPS antenna embedded in the
Collar Transmitter.
Powering Your System
Handheld Receiver
To power on your Handheld Receiver, press and hold the power button until the LCD
screen appears.
GPS Collar Transmitter
Press and hold the power button until the LED flashes. The color of the LED will
indicate the remaining battery life for the Collar Transmitter.
Green: Battery charge is above 50%
Yellow: Battery charge is between 25 – 50%
Red: Battery charge is below 25%. Charging is recommended before placing Collar
Transmitter on your pet.
PetTronix RoamEO SeekR Owners Manual
5
Understanding the Tracking Screens
The RoamEO SeekR has three tracking screens options available to help you monitor
your dog’s activity. Each tracking screen consists of a Status bar, the Tracking screen
and an Option bar.
Status Bar
The Status Bar displays
your dog’s location
and speed. Use the
to access the RF, GPS
and battery status for
both the Handheld
and Collar Transmitter.
Tracking Screen
There are three tracking
screen options available
to choose from:
Basic
Advanced
ShadowFence
Option Bar
The Option Bar is used
to toggle between the
three tracking screens
or access the Settings
menu. Refer to Settings
Menu section for
detailed instructions on
the options available.
Status
Bar
Tracking
Screen
Option
Bar
PetTronix RoamEO SeekR Owners Manual
Tracking screen option
currently in use
Press
to access
Settings menu
Press
to toggle to
another Tracking
screen
6
Status Bar
The Status Bar displays your dog’s location data and important performance information for the Handheld and Collar
Transmitter. Your dog’s distance and speed is automatically updated as the system monitors your dog’s activity. By using
the
icon, you can toggle to display the RF, GPS and Battery status of both your Collar Transmitter and the Handheld.
Distance and speed of
the Collar Transmitter.
Status of Collar Transmitter
Status of Handheld
If more than one Collar is
synced, press
to
toggle between Collars.
If more than one Collar is
synced press
to toggle.
RF link with Collar Transmitter.
Connected
Fail
RF link with Handheld.
Connected
No connection
GPS status
Lock
Fail
GPS status
Lock
No lock
Undeterminded
Battery status.
Number of bars denotes
battery life.
Press
to advance to
Collar Transmitter
performance status.
Battery status.
Number of bars
denotes battery life.
Press to advance to
Tracking Status.
Press to advance to
Handheld Performance
Status.
PetTronix RoamEO SeekR Owners Manual
7
Tracking Screens
All three of the tracking screens display your dog’s activity but each one in a different
format. The system automatically updates and displays your dog’s location on the
tracking screen—no manual intervention is necessary. You may change tracking
screens at any time—use the [image green arrow] icon in the Option bar to toggle
between the different tracking screen options.
MPH
RANGE
1 145
BASIC
Basic
Tracking Screen
Advanced
Tracking Screen
Shadow Fence
Tracking Screen
Option Bar
The Option Bar displays the tracking screen currently in use. The
provides access to
Display Brightness, Collar Sync, Create GPS Fence and the Home feature. See Settings
Menu for operating instructions for these features.
Press
to access
Settings menu
Tracking screen option
currently in use
Press
to toggle to
another Tracking
screen
PetTronix RoamEO SeekR Owners Manual
8
Tracking Screen Operation
The RoamEO SeekR provides three tracking screen options for monitoring your dog’s
activity: Basic, Advanced and ShadowFence. All three options provide continuous
location data for your dog. Use the
in the Option bar to select the desired tracking
screen.
Basic Tracking Screen
The Basic Tracking screen uses a beacon to display your dog’s location. The beacon
follows your dog’s movements and automatically adjusts to reflect your dog’s current
location. The Basic Tracking screen displays the location for one dog at a time. To access
the tracking information for a second dog, press
in the Status bar and location
information for the second collar will be displayed. The Basic Tracking screen does not
display a geo-fence.
Press
in the Option bar to toggle
to the Advanced Tracking screen.
PetTronix RoamEO SeekR Owners Manual
9
Advanced Tracking Screen
The Advanced Tracking screen uses
to display the location of your dog. If more
than one collar is synced, both
and
will be displayed on the tracking screen.
Press
in the Status bar to display details for a specific collar. The scale of the
tracking screen can be adjusted by using the + and – buttons located on the right side
of the Handheld Receiver case. If a geo-fence has been committed to system memory,
it can be activated by pressing
.
Note:
will not appear unless there
is a geo-fence recorded in memory.
Press
in the Option bar to toggle
to the ShadowFence Tracking screen.
PetTronix RoamEO SeekR Owners Manual
10
Advanced Tracking Screen with Geo-fence option enabled
If a geo-fence is enabled, both the fence perimeter and your dog’s location will be
displayed on the Advanced Tracking screen (Note: see Create GPS Fence for
instructions on creating a geo-fence perimeter). If your dog exits the perimeter, the
fence perimeter will turn red and an audible alert will sound. Depending on the scale of
the tracking screen, all or part of your geo-fence may not appear on the screen. For
example, if the tracking screen is set to the smallest scale possible and your geo-fence
is very large, the geo-fence will not be visible because it is outside the scale of the
screen. To adjust the scale of the screen, press the + and – buttons on the Handheld
Receiver case until all or part of your geo-fence is displayed.
MPH
Geo-fence recorded in
memory but not activated
1
RANGE
82ft
Geo-fence is activated and
dog is inside perimeter
Audible alert is on
Geo-fence is activated and
dog is outside the perimeter
Audible alert is in
silent mode
No icon visible
No geo-fence
recorded in
memory
PetTronix RoamEO SeekR Owners Manual
ADVANCED
11
ShadowFence Tracking Screen
The ShadowFence Tracking Screen is a moving, circular geo-fence where you are the
center waypoint. When you and your pet are active, the system monitors both of your
activity and if some combination of movements places your dog outside the
designated geo-fence perimeter, the fence perimeter will turn red and an audible alert
will sound. The system defaults to the minimum geo-fence diameter of 50 feet.
Dog is inside the
geo-fence perimeter
Dog is outside the
geo-fence perimeter
Audible alert is on
Use the
and
to
adjust the diameter of the
geo-fence perimeter
Audible alert is in
silent mode
PetTronix RoamEO SeekR Owners Manual
12
Settings Menu
The Settings menu is used to access many features of your RoamEO SeekR system.
Accessing the Settings menu
1. From the Tracking screen, press
MPH
to access Settings menu
RANGE
BASIC
2. Select desired option from the Settings menu
returns to
Tracking screen
SETTINGS
Display Brightness
Collar Sync
Create GPS Fence
Home
Adjusts brightness of LCD screen
Sync a new collar to your
Handheld or erase a collar
currently synced
No collars synced
to Handheld
At least one collar
synced to Handheld
Create any of three GPS
fence options or erase a
geo-fence stored in memory
No GPS fence
stored in system
memory
At least one GPS
fence stored in
system memory
Create or erase a
Home location
No Home location
present in system
memory
Home location
present in
system memory
PetTronix RoamEO SeekR Owners Manual
13
Display Brightness
The display brightness function adjusts the brightness of the LCD screen.
1. From the Settings menu, select
Display Brightness
SETTINGS
Display Brightness
Collar Sync
Create GPS Fence
Home
2. Adjust display brightness by dragging the slider until desired brightness is achieved.
Display Brightness
Low
High
3. When completed, press
PetTronix RoamEO SeekR Owners Manual
to return to Settings menu
14
Collar Sync
Collar Sync is the process by which a unique ID for your Collar Transmitter is recorded
by your Handheld Receiver. After a successful sync process, your Handheld Receiver
will only communicate with this single unique ID, ignoring all other radio signals that
may be transmitting in your area.
Hint: before starting either the Collar Sync or Erase Collar Sync process, have the Collar Transmitter
you wish to sync or erase nearby as you will be prompted for it as part of both of these procedures.
Do not power up your Collar Transmitter until prompted to do so.
1. From the Settings menu,
select
SETTINGS
Display Brightness
2. Select Collar Transmitter
targeted for sync
Collar Sync
3. Press the power button on
the Collar Transmitter you
wish to enroll
Sync Blue Collar
Sync Blue
Collar
Collar Sync
Create GPS Fence
Home
Sync Orange
Collar
Press
Button on
Blue Collar to Complete
Sync Process
Hint: Transmitters previously synced to
your Handheld must be erased before
they can be synced again. Refer to
Erase Collar Sync section.
Hint: The Transmitter provides its unique ID in the first RF
packet after power up. If your Transmitter was powered on
before starting the Collar Sync process, the syncing process
will not work. Power off your Transmitter and start the
Collar Sync procedure again.
PetTronix RoamEO SeekR Owners Manual
15
Collar Sync Indicates at least one Collar
5.
Transmitter is now synced to your Handheld
4. Sync process is successful.
Press
to return to Settings
menu
Collar Sync
SETTINGS
Erase Blue
Collar
Display Brightness
Collar Sync
Sync Orange
Collar
Create GPS Fence
Home
Note:
Sync Blue
Collar
Erase Blue
Collar
has changed to
Erase Collar Sync
The Erase Collar Sync is used to delete a Collar Transmitter’s unique ID that resides in
memory in the Handheld. This process erases a ‘location’ in the Handheld firmware to
allow a new Collar Transmitter to be synced in that location.
1. From the Settings menu,
select
Collar Sync
2. Select Collar Transmitter
targeted to erase.
SETTINGS
Display Brightness
Collar Sync
Erase Blue
Collar
3. Select
continue.
ERASE
to
Erase Blue Collar
WARNING!
Collar Sync
Create GPS Fence
Home
Erase Orange
Collar
You are about to erase
the Blue Collar
Continue?
ERASE
Hint: Collar Transmitter is not
required for this procedure.
PetTronix RoamEO SeekR Owners Manual
16
4. Erase process is successful.
Press
to return to Settings menu.
Collar Sync Indicates at least one collar is now synced to your
5.
Handheld.
Collar Sync
Indicates there are no Collar Transmitters synced to
your Handheld. Your system must have at least one collar synced to
be able to track.
Collar Sync
Sync Blue
Collar
SETTINGS
Display Brightness
Erase Orange Collar
Collar Sync
Create GPS Fence
Home
Hint:
confirms unique
ID has been erased from the memory
in the Handheld.
Create a GPS Fence
The GPS Fence feature is a user-defined geo-fence perimeter that provides an audible
alert on your Handheld device should your pet exit the established boundary. The
RoamEO SeekR system provides three options for building a geo-fence:
* Circular: User creates a circular perimeter around a center GPS waypoint.
* Four-sided: User creates a four-sided perimeter around a center GPS waypoint.
* Custom: User creates a custom perimeter by establishing GPS fence posts around a
designated area.
Before creating any of the geo-fence options, please note the following
recommendations:
* Determine the size of the perimeter you desire, noting any landmarks, streets,
property boundaries or other areas of concern. It is best to walk the actual perimeter
you want to establish to make sure it works for your situation. For a Custom geo-fence,
PetTronix RoamEO SeekR Owners Manual
17
it can be helpful to set markers to designate the location of the specific fence posts
you wish to establish before actually creating the fence on your system.
* The smallest diameter for a Circular geo-fence and the smallest width for a
Four-sided geo-fence are both 50 feet.
* It is helpful to have knowledge of any critical distances before you create your
geo-fence perimeter. Take note of the location of streets, property lines or any other
areas you wish to keep your pet out of. In general, the accuracy of a GPS waypoint can
vary between 6 -10 feet. Therefore, we recommend setting a perimeter at least 20-30
feet away from sensitive areas if possible. This will allow you enough time to react
should your pet exit the perimeter in that area.
Building a Circular or Four-sided fence
The Circular and Four-sided GPS fences are created by establishing a geo-perimeter
around a center GPS waypoint. Only the Handheld Receiver is required to create a
geo-fence perimeter.
1. Move to the spot that is the center of your geo-fence perimeter. If possible, make sure the Handheld Receiver has a
clear view of the sky, minimizing foliage, buildings and other obstructions.
2. From the Settings menu,
select
Create GPS Fence
SETTINGS
3. Select
- or Select
Circular
Four-Sided
Create GPS Fence
Display Brightness
Circular
Collar Sync
Four-Sided
Create GPS Fence
Custom
4.
Will be displayed
until the system acquires a
GPS lock.
Create GPS Fence
Circular
Home
Create GPS Fence
Note:
Indicates there are no fences
stored in memory.
PetTronix RoamEO SeekR Owners Manual
Hint: Keep your movements to a
minimum while the system is
acquiring a GPS lock.
18
5.
indicates a GPS lock has been achieved. Use
to modify geo-fence to desired size. When completed, select.
SAVE FENCE
Hint: To improve the accuracy of your geo-fence, wait 2 – 3 minutes
after a GPS lock is acquired before saving your fence. This will improve
the accuracy of your waypoint by allowing the GPS to ‘dial in’ to a
more exact location.
Create GPS Fence
Circular
50
and
Hint: The smallest geo-fence diameter is 50 feet; the largest
geo-fence diameter is one mile. Smaller diameter fences will be less
effective due to general GPS accuracy and float. If you are using a
geo-fence with a small diameter and are seeing frequent false alerts,
please consider increasing the diameter of your geo-fence
incrementally until these events decrease or are eliminated.
SAVE FENCE
Create GPS Fence
7.
indicates there
is now a GPS fence stored in system
memory.
6. The geo-fence has been saved.
Select
to return to Settings
menu.
Create GPS Fence
SETTINGS
Erase
Circular Fence
Display Brightness
Four-Sided
Collar Sync
Custom
Create GPS Fence
Home
Note:
Circular
has changed to
Erase
Circular Fence
Hint: Only one circular and one
four-sided fence can be stored in system
memory. You must erase an existing
circular or four-sided geo-fence before
you can create a new one. Refer for
Erase GPS Fence for instructions.
PetTronix RoamEO SeekR Owners Manual
19
Building a Custom Fence
The Custom GPS fence option provides you the flexibility to create any form of
geo-fence perimeter you desire. GPS fence posts are established to build a fence outline
and form a specific perimeter. A minimum of three GPS fence posts are required to
complete a custom geo-fence and a maximum of 25 fence posts are allowed.
1. Move to the location of the first GPS fence post. If possible, try to make sure the Handheld Receiver has a clear view
of the sky, minimizing foliage, buildings and other obstructions.
2. From the Settings menu, select
Create GPS Fence
SETTINGS
Display Brightness
Collar Sync
Create GPS Fence
Custom and move to the
3. Select
location of the first fence post.
Create GPS Fence
Circular
Four-Sided
Custom
Home
4. Set the first GPS fence post.
will be displayed until the system
acquires a GPS lock
Create GPS Fence
Custom
SAVE FENCE POST
Maximum: 25
Hint: Keep your movements to a minimum
while the system is acquiring a GPS lock.
PetTronix RoamEO SeekR Owners Manual
20
5.
indicates a GPS lock has been
achieved. Select SAVE FENCE POST to record
fence post in system memory.
6. The system will display a GPS fence post has been
recorded and start counting each post. Move to the
location of the next fence post and wait for the system
to acquire a GPS lock.
Create GPS Fence
Create GPS Fence
Custom
Custom
SAVE FENCE POST
SAVE FENCE POST
Maximum: 25
Maximum: 25
Hint: To improve the accuracy
of the GPS fence posts, wait 2-3
minutes after a GPS lock is
acquired before selecting SAVE FENCE POST
7. At the location of the second fence post,
indicates a GPS lock has been achieved. Select
to record fence post #2 in system memory.
Hint: Once the system acquires a GPS lock, it is highly
probably it will maintain GPS satellite reception
through the entire process of building fence posts. In
this event, the system will display
with the number counting the number of fence posts
committed to system memory.
SAVE FENCE POST
Continue setting fence posts until your perimeter is completed.
Create GPS Fence
Custom
SAVE FENCE POST
Maximum: 25
PetTronix RoamEO SeekR Owners Manual
21
8. When three fence posts have been created, the
system provides the option of saving your fence or
continuing to add more fence posts.
If SAVE FENCE POST is selected, the system will prompt
you to add another fence post.
If SAVE FENCE
is selected, your fence will saved to
system memory.
9. If SAVE FENCE
is selected, your fence will be saved
to system memory. Press
to return to Settings menu.
Hint: When the fence post count reaches 25, the
only option available will be SAVE FENCE
Create GPS Fence
Circular
Create GPS Fence
Four-Sided
Custom
Erase
Custom Fence
SAVE FENCE POST
Maximum: 25
SAVE FENCE
Note:
has changed to
Create GPS Fence
10.
indicates there is a
GPS fence stored in system memory.
SETTINGS
Display Brightness
Collar Sync
Create GPS Fence
Home
PetTronix RoamEO SeekR Owners Manual
22
Erase GPS Fence: Circular, Four-sided and Custom
The Erase GPS Fence function is used to remove a geo-fence that is stored in system
memory. Only one of each fence type can be stored in system memory at a time. For
example, if you have previously created a Circular fence and stored it in memory, it
must be erased before can create a new Circular fence. While Circular and Four-sided
fences are easy to re-create if erased, exercise caution before erasing a Custom fence
as these tend to be more sophisticated and more time-consuming to re-create.
1. From the Settings menu,
select
Create GPS Fence
2. Select geo-fence targeted to erase
Create GPS Fence
SETTINGS
Display Brightness
Erase
Circular Fence
Collar Sync
Four-Sided
Create GPS Fence
Custom
Home
3. A warning screen will appear, asking
you to confirm your selection. Select
to continue.
ERASE
4. Erase process has been successful. Select
return to Settings menu.
to
Create GPS Fence
Set Home
Circular
WARNING!
Four-Sided
You are About to Erase
the Circular Fence
Custom
Continue?
ERASE
Note:
PetTronix RoamEO SeekR Owners Manual
Erase
Circular Fence
has changed to
Circular
23
Create GPS Fence
5. If all geo-fences have been erased,
will
indicate there are no longer any GPS fences stored in system
Create GPS Fence appears, at least one geo-fence is
memory. If
present in system memory.
SETTINGS
Display Brightness
Collar Sync
Create GPS Fence
Home
Home
The Home feature records the GPS coordinates of a defined location into memory on
the Handheld. When the Home feature is selected, the system will track your
movements in relation to the Home location you have recorded, guiding you back to
that location. Only the Handheld Receiver is required to create a Home location.
1. Move to the spot that you want to record as your
Home location. If possible, try to make sure the
Handheld unit has a clear view of the sky, minimizing
foliage, buildings or other obstructions.
2. From the Settings menu, select
Home
SETTINGS
Display Brightness
Collar Sync
Create GPS Fence
Home
PetTronix RoamEO SeekR Owners Manual
24
3. Select
Set Home
4.
will be displayed until the
system acquires a GPS lock
Home
Set Home
Set Home
Hint: Keep your movements to a minimum
while the system is acquiring a GPS lock.
5.
indicates a GPS lock has
been achieved. Select
SAVE
6. Home location has been saved. Select
return to Settings menu
to
Home
Set Home
Find Home
Erase Home
SAVE
Hint: To improve the accuracy of the
Home GPS waypoint, wait an additional
2 - 3 minutes after a GPS lock is
acquired before selecting SAVE
PetTronix RoamEO SeekR Owners Manual
Note:
Set Home
has changed to
Find Home
25
7.
indicates a Home location is stored
in system memory.
SETTINGS
Display Brightness
Collar Sync
Create GPS Fence
Home
Hint: Only one Home location can be stored in system memory. You must erase the existing Home
location before you can create a new Home location. Refer to Erase Home Location instructions.
Find Home
After a Home location has been created, use
the Find Home option to guide you to the
Home location stored in your system memory.
1. From the Settings menu, select
Home
SETTINGS
Display Brightness
Collar Sync
Create GPS Fence
Home
PetTronix RoamEO SeekR Owners Manual
26
2. Select
3. The Basic Tracking screen will activate. The beacon
will point to the Home location and your speed and
distance will be displayed in the Status Bar.
Find Home
MPH
1
Home
RANGE
500ft
Find Home
Erase Home
HOME
Hint: : If you wish to track your dog at the
same time you are using the Home feature,
press
to toggle between Home mode
and the Basic Tracking screen.
Erase Home
The Erase Home function is used to erase a Home location stored in system memory.
A Home location must be erased before a new Home location can be created.
1. From the Settings menu, select
Home
SETTINGS
2. Select
Erase Home
Home
Display Brightness
Find Home
Collar Sync
Erase Home
Create GPS Fence
Home
PetTronix RoamEO SeekR Owners Manual
27
3. Select
ERASE
to continue.
4. Erase process is successful. Press
to Settings menu.
to return
Home
Set Home
WARNING!
Set Home
You are About to Erase
Your Home Location
Continue?
ERASE
Note:
Find Home
has changed to
Set Home
5.
indicates there is no Home
location stored in system memory.
SETTINGS
Display Brightness
Collar Sync
Create GPS Fence
Home
PetTronix RoamEO SeekR Owners Manual
28
Frequently Asked Questions
What type of set-up is required for the RoamEO SeekR system?
The RoamEO SeekR will begin tracking your dog immediately when powered up. The
only set-up required is to attach the GPS Collar Transmitter on your pet’s existing collar.
Is there a service plan required to use the RoamEO SeekR?
No. The RoamEO SeekR GPS Pet Tracking system is a subscription-free system that
does not require access to the cellular infrastructure. Because the RoamEO SeekR does
not use wireless services, the system can be used anywhere you go, outside areas of
limited or no cell coverage.
Is the RoamEO SeekR safe for my pet?
The RoamEO SeekR uses a proprietary radio circuit to transmit location data between
the GPS transmitter on your dog’s collar and our Handheld Receiver. Each of these
location transmissions is measured in milliseconds so the amount of energy emitted is
almost negligible. The total exposure your dog would experience could vary from
seconds per day if the system is used primarily in passive tracking mode to a couple of
minutes per day if the system is actively tracking your dog. Because the radio circuit
emits much less power than a cell phone, in practical terms your dog will be exposed
to more energy from a brief cell phone call made in his proximity than from using our
system for an entire day.
How accurate is the location data?
The GPS technology used in the RoamEO SeekR is rated for 2 -3 meter accuracy.
Accuracy can be affected by the environment in which the system is being used. Heavy
foliage or other over head obstructions will diminish the quality of the GPS signal.
Expect slower GPS lock times and reduced accuracy in these situations. In
environments where the system has an unobstructed view of the sky, the GPS signal is
more robust, resulting in improved accuracy.
Does GPS work in inclement weather?
Rain or snow will have a minimal to no effect on GPS performance.
PetTronix RoamEO SeekR Owners Manual
29
Does the GPS Collar Transmitter device attach to my dog’s existing collar?
Yes. The Collar Transmitter will attach to your dog’s existing collar by using clips that
are provided with your system. The clips are designed to be used with collars with a
width of one inch or less. Refer to Attaching GPS Collar Transmitter section for
instructions.
How many dogs can I track at one time on the Handheld Receiver?
The Handheld Receiver can track two dogs simultaneously. Each GPS Collar
Transmitter is color coded on the LCD screen to make it easier to distinguish when you
are tracking more than one dog. Refer to the Sync Collar section for instructions on
syncing a collar to your Handheld Receiver.
Is the GPS Collar Transmitter waterproof?
Yes. Our GPS Collar Transmitter is sealed with a high performance thermoplastic
material and is IP67 rated to withstand the outdoor elements including water, snow,
mud and wet or damp conditions. The GPS Collar Transmitter can be cleaned with
soap and water as desired.
Does the GPS Collar Transmitter have a correction stimulus?
There is no stimulus feature on the GPS Collar Transmitter.
What type of batteries does the system use?
The RoamEO SeekR uses rechargeable batteries for both the Handheld Receiver and
the GPS Collar Transmitter. A wall charger and cable is provided with the system. The
charge time for both devices is approximately two hours.
Does the RoamEO SeekR have a geo-fencing feature?
Yes. The RoamEO SeekR provides three options for building geo-fence shapes: circular,
four-sided and custom. All three geo-fence options are created by establishing GPS
waypoints. The Circular and Four-sided geo-fences are built around a center GPS
waypoint; the Custom geo-fence uses a series of GPS waypoints to create a perimeter
of any shape. The Handheld Receiver will provide an audible alarm if your dog exits a
defined perimeter. Refer to the Create GPS Fence section for instructions on building a
geo-fence.
PetTronix RoamEO SeekR Owners Manual
30
Does the Handheld Receiver work indoors?
In most cases, yes, but the type of structure will impact the performance. In general,
GPS lock times will be slower and RF performance will be reduced from inside
structures. Structures with large amounts of metal or houses with stucco exteriors will
have a greater affect on system performance. If possible, placing the Handheld
Receiver in the window will allow for better reception and could improve performance.
Troubleshooting
Please refer to this section for answers to common issues that you may experience
with the RoamEO SeekR system. Please contact Customer Service or visit our website
at www.PetTronix.com for additional support.
My system is not tracking my pet.
If you do not see your pet’s location on the tracking screen, then one of two conditions
exists: 1) the RF link between the Collar Transmitter and the Handheld Receiver has
been lost, or 2) one or both of the devices has lost its GPS lock.
1. Verify the Collar Transmitter is powered on.
2. Verify the Collar Transmitter is synced to your Handheld Receiver.
3. Check the RF icon for the Collar Transmitter. A red RF icon indicates the
Handheld Receiver and Collar Transmitter are not communicating.
4. Check the GPS icon for the Handheld Receiver. A red GPS icon indicates there is
not a GPS lock.
5. Check the GPS icon for the Collar Transmitter. A red GPS icon indicates there is
not a GPS lock.
My Handheld Receiver will not acquire a GPS lock.
For optimal GPS performance, it is best for the Handheld Receiver have a clear view of
the sky. If possible, move to a spot that allows the best view of an unobstructed sky,
away from any over head obstructions and as far as possible from buildings and power
lines. If no GPS lock is acquired after a few minutes, reset the Handheld Receiver by
powering the unit off, waiting for one minute, and powering the unit back on.
One of my devices lost its GPS lock.
Depending on the environment where your system is being used, it may not be
unusual to lose a GPS lock temporarily. The system will continue to search for satellites
PetTronix RoamEO SeekR Owners Manual
31
and will acquire a GPS lock again automatically at which time tracking will resume
promptly.
1. If the condition persists, power down and re-start the device that is not acquiring
a lock.
2. Check the orientation of the Collar Transmitter and adjust if necessary according
to the instructions in Attaching the GPS Collar Transmitter.
3. Are there over head obstructions in the area that would affect GPS performance?
If possible, move to an area that has a clear view of the sky, away from dense foliage
or buildings.
I do not have an RF link between my Handheld Receiver and the Collar Transmitter.
The strength and quality of the RF link is dependent on the environment where your
system is being used. If the RF link is lost, the Handheld Receiver will display the last
known location of your pet before communication was lost. The system will continue
to broadcast data and will automatically link the moment communication is restored
and new location information will be displayed immediately.
1. If the Handheld Receiver is indoors, place it as close to a window as possible to
improve reception. Note: if you are in a building with stucco siding, RF performance
will be affected dramatically.
2. If you are outdoors, moving to the highest point of your surroundings will
improve broadcast performance. If that is not possible, holding the Handheld
Receiver high in the air can improve performance.
3. If you believe your pet is out of range, move toward the last displayed location on
the Handheld Receiver. At any time if the combination of movements of you and
your pet bring you back within range, the system will immediately display your pet’s
current location information and begin tracking again.
My system does not charge when plugged into the USB Wall Charger.
Verify the charging cable is fully engaged with the both the USB Wall Charger and
device that is being charged.
PetTronix RoamEO SeekR Owners Manual
32
Product Warranty
PetTronix, LLC warranties the RoamEO SeekR GPS Pet Tracking System against defects
and malfunctions in materials and workmanship, and against failure to conform to the
product’s written specifications for one (1) year from the date of original purchase.
We make no other express warranty or representation of any kind whatsoever
concerning this product.
Any such defect, malfunction, or non-conformity which occurs within one year from
the date of your original purchase will either be repaired without charge or replaced
with a new product identical or reasonably equivalent to this product, or your purchase
refunded, at our option, within a reasonable time after our receipt of the defective
product. This repair, or product replacement, or refund is the exclusive remedy
available to you against us for any defect, malfunction, or non-conformity concerning
our product or for any loss or damage resulting from any other cause whatsoever.
This warranty does not apply in the following circumstances: (1) if said defect is a result
of negligence, accident, misuse, or carelessness; (2) if the product has been connected,
installed, combined, altered, adjusted or handled in any manner other than according
to the instructions furnished with this product; or (3) if the product has been serviced or
repaired by anyone other than us.
Proof of purchase must be provided for a warranty claim to be honored.
PetTronix RoamEO SeekR Owners Manual
33