PR.I.ME PromotingIntergenerationallearninginMEditerraneancountries II-B/4.2/0219–ENPICBCMedPROGRAMME D3.1Reportonidentificationandanalysisofenlargedbaseof potentialusers D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers Legalnotice ThisdocumenthasbeenproducedwiththefinancialassistanceoftheEuropeanUnion(EU)underthe ENPICBCMediterraneanSeaBasinProgramme. ThecontentsofthisdocumentarethesoleresponsibilityofthePRIMEproject’sconsortium,andcan under no circumstances be regarded as reflecting the position of the European Union or of the Programme’smanagementstructures. The 2007-2013 ENPI CBC Mediterranean Sea Basin Programme is a multilateral Cross-Border CooperationinitiativefundedbytheEuropeanNeighbourhoodandPartnershipInstrument(ENPI).The ENPIProgrammeisfundedbytheEuropeAidDevelopmentandCooperationOffice. TheProgrammeobjectiveistopromotethesustainableandharmoniouscooperationprocessatthe Mediterranean Basin level by dealing with the common challenges and enhancing its endogenous potential. Itfinancescooperationprojectsasacontributiontotheeconomic,social,environmentalandcultural developmentoftheMediterraneanregion. Thefollowing14countriesparticipateintheProgramme:Cyprus,Egypt,France,Greece,Israel,Italy, Jordan,Lebanon,Malta,PalestinianAuthority,Portugal,Spain,Syria,Tunisia. TheJointManagingAuthority(JMA)istheAutonomousRegionofSardinia(Italy).OfficialProgramme languagesareArabic,EnglishandFrench. TheEuropeanUnionismadeupof27MemberStateswhohavedecidedtograduallylinktogether theirknow-how,resourcesanddestinies.Together,duringaperiodofenlargementof50years,they have built a zone of stability, democracy and sustainable development whilst maintaining cultural diversity, tolerance and individual freedoms. The European Union is committed to sharing its achievementsanditsvalueswithcountriesandpeoplesbeyonditsborders. More information on the PRIME project and consortium is available on the Internet (http:// www.enpi-prime.eu). ORCID: 0000-0003-2233-7571 Reproductionisauthorisedprovidedthesourceisacknowledged. Contents Backgroundandcontext.........................................................................................................................2 Aimsandtoolsoftheevaluation............................................................................................................3 Mainresults............................................................................................................................................3 Backgroundandcontext The PRIME project aims at supporting the intergenerational learning and business transfer in the Gold/Silversmith and Gemmology sector. The project encourages crossfertilisation amongst regional identities by fostering professionalism of younger generations and clustering talents at the Mediterranean Basin level. In essence, the project’s main benefit is that it will contribute to the survival and development of a greater number of family businesses in the concerned regions, and as a pilot model to be replicated in other regions. The project beneficiaries fall into three major groups: (i) (ii) (iii) new or aspiring young entrepreneurs, who will benefit from the technical assistance and the mentoring workshops and from the cumulative experience of senior entrepreneurs and partners’ organisations; family-owned SMEs that implement the model; various groups of interest that will be able to establish and maintain more beneficial relationships owing to the professionalization that the new or aspiring young entrepreneur family SMEs will undergo. These groups of interest are those persons or organizations involved directly or indirectly with the family businesses, including: rating agencies, trade associations, researchers, teachers, chamber of commerce, and local and regional authorities. The business community will benefit from the dissemination activities planned for WP2 of this project as well as from the project results and findings of the research carried out during the different stages of the project. In the latter groups are also partner organisations. PR.I.ME is coordinated by the Roman Institute for the Entrepreneurial Training – IRFI, Italy (Lazio) with the participation of the following organizations: • • • • • • Private Vocational Training Institute - MOKUME, Kentriki – Makedonia and Attiki (Greece); OMEGA Technology, Attiki (Greece); Chamber of Commerce, Industry and Agriculture of Beirut and Mount Lebanon – BML (Lebanon); Business Incubation Association in Tripoli – BIAT (Lebanon); Notre Dame University – Louaize – NDU, (Lebanon); Jewellery Technology Centre – JTC, al-Iskandariyah (Egypt). D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers Main expected results are: 1. Transferable mentoring schemes for intergenerational learning developed 2. Core skills in the silversmith, goldsmith and gemmology sectors transferred 3. Tools for analysis of skills gaps and toolkit for implementing and evaluating mentoring schemes developed 4. Awareness of the challenges faced by family business increased Aimsandtoolsoftheevaluation A survey was designed to collect feedback from mentors. It also asks mentors to report if they have made, or plan to make changes to their mentoring practice due to the mentoring experience. The questionnaire takes 10-15 minutes to complete. Mainresults Most of mentors who participated in the survey, 92 per cent, were male (Figure 1). Figure 1- Mentors survey: Distribution of respondents per gender (%) 8% 92% male female Actually the 83 per cent of the mentors who participated in the PRIME project were male (Table 1) D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers Table 1 – Distribution of mentors per gender (Number) mentors F M Total 7 35 42 The 40 - 49 is the most represented age group among respondents and only 16 per cent of mentors who participated in the survey were less than forty years old (Figure 2). Figure 2- Mentors survey: Distribution of respondents per age (%) 30- 39years 40- 49years 17% 50- 59years 60+ 16% 17% 50% The mentors who participated in the survey are well educated: half of respondents have a bachelor degree, 8,33 per cent has a master’s level or above, and the 33,34 per cent has secondary education (Table 2). Table 2 – Distribution of interviewed mentors per highest level of education (%) Highestlevelofeducation uppersecondaryqualificationwithoutuniversity access uppersecondaryqualificationwhichallows universityaccess postsecondarybelowbachelorlevel:nonuniversity highereducation bachelor'slevel:lowerleveluniversitydegree master'slevelandabove % 8,33% 16,67% 16,67% 50,00% 8,33% D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers The 91,67 per cent of mentors worked less of than ten days with the mentee. Only the 8,33 per cents of mentors signed a mentorship agreement with the mentee and the mentorship agreement specified the mentoring objectives. A mentoring agreement should specify at least the following: • • • • • • • • • mentoring scheme objectives; mentoring scheme activities; mentee's expectations; mentor's expectations; mentoring scheme duration; mentoring scheme scheduling (when and where mentee and mentor meet each other); person responsible for scheduling the meetings; ground rules for your discussions e.g., confidentiality, openness, candor, truthfulness etc.; ground rules for problems resolutions. Helping mentee explore and plan his/her career was the objective mostly included in the mentoring plan (91,67 per cent), followed by supporting intergenerational business transfer (58,33 per cent), and offering mentee the opportunity of acquiring new knowledge and skills by understanding their practical experience (41,67 per cent). Full description of mentoring plan objectives is reported in Table 3. It should be noted that respondents could select up to three option. Table 3 – Distribution of interviewed mentors per highest level of education (%) Mentoringplanobjective % Helpmenteeexploreandplanhis/hercareer 91,67% Developmentee'sawarenessofhis/herstrengthsandweaknessesasbusinessowner inthejewelrysector 16,67% Developmentee'sawarenessofhis/herstrengthsandweaknessesasworkerinthe jewelrysector 25,00% Gainagreaterawarenessofopportunitiesandactivitiesthatcanexpandmynetwork 8,33% Offermenteetheopportunityofacquiringnewknowledgeandskillsbyunderstanding yourpracticalexperience 41,67% Helpmenteedevelopabusinessplan 50,00% Supportintergenerationalbusinesstransfer 58.33% D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers Almost half of all mentors responding (41,66 percent) were currently involved with the matching process (Figure 3). Figure 3- Methods of mentees’ assignment (%) 8% Ichoosethementee 33% Thementeehasbeen assignedtome Itwasacombinationof both 59% The 91,66 per cent of respondents rated the matching good or very good. All mentors considered optimal the duration of the mentoring and successful the mentoring relationship. Meeting between mentors and mentee were mostly unplanned (Figure 4). Figure 4- Meetings between mentors and mentees (%) 17% yes no,butunplannedmeetings orencounterswereeasy andoccurred 83% D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers Main activities carried out by mentees were evaluating new business options/planning followed by product innovation or development, and market research or marketing. A full description of activities carried out by mentees is described in Table 4. Table 4 – Main mentees’ tasks during mentoring (%) Activity VeryOften QuiteOften Occasionally Never Evaluatingnewbusiness options/planning 58.33% 33.33% 8.33% 0.00% Meetingcustomers/acquisition 25.00% 8.33% 33.33% 33.33% Meetingsuppliers/purchasing 16.67% 25.00% 25.00% 33.33% Marketresearch/marketing 58.33% 16.67% 25.00% 0.00% Production/operation 58.33% 25.00% 8.33% 8.33% Productinnovation/development 58.33% 25.00% 8.33% 8.33% Participatinginfairsandconferences 16.67% 0.00% 50.00% 33.33% Administrativetasks 58.33% 16.67% 25.00% 0.00% Improvingmybusinessplan 66.67% 16.67% 16.67% 0.00% Other(pleasespecify) 58.33% 0.00% 0.00% 41.67% Mentees spent most of the time completing a special one-time project, job-shadowing, and in telephone conversations (Table 5). D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers Table 5 – Time spent by the mentee spend on the different activities during mentoring: 0 = no time spent on the activity - 100 = all time spent on the activity (%) Task Mean StdDeviation jobshadowing(followingand watchingyourmentoratwork) 42.58 28.71 assistingmentor'sstaffinthe dailyworkroutine 37.00 29.49 meetingwithmymentorat his/herworkplace 42.33 23.58 telephoneconversations 44.92 26.62 emailorsocialnetwork conversations 44.75 23.85 completingaspecialone-time project(pleasedescribeshortly) 52.92 26.33 The 91,67 per cent felt that mentoring relationship fully met your objectives, needs, expectations (Figure 5). Figure 5- Mentors satisfaction (%) 8% fullymet partlymet 92% D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers Mentors shared with mentee their entrepreneurial experience and know how, gave the mentee advice on his/her business project, and I shared their knowledge about startups (Table 6). Table 6 – Mentor’s support to mentee during mentoring (%) Item VeryMuch Quitealot Notverymuch Notatall Isharedmy entrepreneurial experienceandknow how 83.33% 16.67% 0.00% 0.00% Igavethementee concrete responsibilities 66.67% 16.67% 16.67% 0.00% Igavethementee adviceonhis/her businessproject 58.33% 33.33% 8.33% 0.00% Isharedmy knowledgeabout startups 66.67% 25.00% 8.33% 0.00% Ihelpedthementee tofeelintegratedin mycompany 75.00% 8.33% 16.67% 0.00% Other(pleasespecify) 50.00% 8.33% 0.00% 41.67% More than half of respondents intend to stay in touch with their mentee but not on any particular matter; 8,33 per cent intends to stay in touch and help the mentee develop his/her business project and 16,67 per cent intend to engage in business cooperation Nevertheless 16,67 per cent is not sure whether he/she would stay in touch with my mentee (Table 7). Half of respondent intend to engage in a joint venture with the mentee while the others intend to cooperate in the supply / purchase of goods or services. D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers Table 7 – Mentor’s plan after mentoring (%) Item % Iamnotlikelytoremainintouchwithmymentee 0.00% IamnotsurewhetherIwillstayintouchwithmymentee 16.67% Iintendtostayintouchwithmymenteebutnotonanyparticularmatter 58.33% IintendtostayintouchandIwillhelphim/herdevelophis/herbusinessproject 8.33% Iintendtoengageinbusinesscooperation 16.67% Mybusinesswillbetransferredtohim/her/hasbeentransferredtohim/her 0.00% Mentors’ perception of the program is highly positive: the 91,67 per cent of respondents would recommend the program to his/her friends or colleagues (Figure 6). Figure 6- Propensity to promote the program to friends and colleagues (%) 8% yes no 92% The 75 per cent would consider hosting another mentee in the framework of this programme in the future. Mentors not inclined to host another mentee mostly felt they did not get proportionate returns compared to his/her invested efforts and that dealing with the mentee costed him/her a lot of valuable time (Table 8). D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers Table 8 – Mentors’ reasons of negative propensity to host a mentee in the future (%) False NeitherTruenor False True Dealingwiththementeehascostmealotof valuabletime 33.33% 0.00% 66.67% Thementeedidnothaveenoughunderstanding ofbusinessmatters 100.00% 0.00% 0.00% Thementeedidnotshowenoughcommitment 66.67% 33.33% 0.00% Lackofsupportbythepromotingorganisation 66.67% 33.33% 0.00% Ididnotgetproportionatereturnscomparedto myinvestedefforts 33.33% 0.00% 66.67% Question All mentors consider that a larger number of mentees to choose from and more emphasis on motivation when selecting the mentees of mentees are needed to improve the program. Others important area to be addressed are: • • • • More emphasis on entrepreneurial attitude when selecting the mentees Better preparation of mentee before starting mentoring Better support to mentors during mentoring Two level of mentoring: basic and advanced, depending on the preparation of the juniors and on their motivations and expectations. All suggested areas of improvement are reported in Table 9. Table 9 – Mentors’ reasons of negative propensity to host a mentee in the future (%) Very Important Quite Important NotVery Important Unimportant Alargernumberofmenteestochoose from 50.00% 50.00% 0.00% 0.00% Moreemphasisonmotivationwhen selectingthementees 33.33% 66.67% 0.00% 0.00% Moreemphasisonbusinessexperience whenselectingmentees 33.33% 33.33% 33.33% 0.00% Question D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers Moreemphasisonentrepreneurial attitudewhenselectingthementees 58.33% 25.00% 16.67% 0.00% Moreemphasisonqualityofthe businessplanwhenselectingthe mentees 58.33% 8.33% 25.00% 8.33% Improvethementor/mentee matchmakingprocess 50.00% 25.00% 25.00% 0.00% Betterpreparationofmenteebefore startingmentoring 41.67% 41.67% 16.67% 0.00% Morecomprehensiveinfotomentor beforementoring 41.67% 25.00% 33.33% 0.00% Bettersupporttomentorsduring mentoring 58.33% 25.00% 16.67% 0.00% Other 58.33% 0.00% 0.00% 41.67% Mentors were asked about any other support from the program which would have been more suitable, many clients mentioned funding, specific support and training, and access to contacts or networks. D3.1Reportonidentificationandanalysisofenlargedbaseofpotentialusers
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