Audials One 9 Manual
This manual gives a quick introduction to the main
features of Audials One 9. Manual was built at: 2012-06-06
ii | OpenTopic | TOC
Contents
Installation & Setup
Installation from CD 4
4
Audials One USB Version 5
8
First steps with Audials One
Overview of Audials One 8 Symbols used by Audials One 9
Radio: Getting music from internet radio stations
Recording a specific station 16 Automatic recording of multiple stations 17 Live
listening to internet radio 17 Save songs from the song history 18 Dialog
Manage Stations 18 Locate stations according to criteria 20 Manually add
radio station 21 Scheduled radio recording 21 Creating a scheduled radio
recording 22 Avoiding duplicate media files 23
14
Searching for music and videos
Searching by keywords 24 Filtering search results 24 Getting better search results with
plugins 25 Buy songs via Amazon to complete your media collection 25
24
Music wishes: Getting music wishes fulfilled
Fulfill music wishes 28 Adding songs to your wishlist that are not located in the artist
browser 29 Create a new wishlist 29 Automatically generate wishlists based on a
genre 29
27
Podcasts
Subscribing to a podcast 31
31
Music television
32
Streaming: Recording what you see and hear
Record music while surfing 34 Save recordings automatically 34
surfing 35
33
Record videos while
Converting Profiles
Create and manage converting profiles 36
36
Universal converter
Converting media files 40 Convert copy protected files 41 Find copy-protected
files 41 The DVD Ripper view 42 Copying an unprotected DVD 42 Recording a copyprotected DVD 43 How to convert iTunes audio books 43 Installing the Audials Tunebite CD
Writer 44
38
The Media center and Playing Media Files
Playing media files 47 Create and save playlists 49 Sorting playlists 49 Filtering
playlists 49 Getting more music and videos based on recorded files 50 Importing
from and exporting to devices 50 Burning CDs and DVDs 53 Exporting content to
USB Devices 54 Creating ringtones 55 Anywhere: Connecting to own and external
media collections 55 Organize your media collection 56 Browse your own media
collection 57 Reorganizing your media collection 57 Reviewing and marking
recording quality 58 Tag Your Media Collection 58 Turning off tagging of recorded
45
OpenTopic | TOC | iii
files 59 Editing function 59
media files 61
Edit recorded songs 60
Reviewing files 61
Deleting
Controlling the recording and converting process
Stopping all internet traffic 63 Limiting the amount of recorded files 63
62
Options & Configuration
Improving performance: Setting a custom temporary files folder 64
dialogs 64 Changing the main color scheme 64
64
Turning on suppressed warning
Your personal Audials account
Create an Audials account 67 Audials Community: Getting and sharing artist
compilations 67 Getting wishlists from other users 68 Sharing wishlists online 68
66
License Information
69
Troubleshooting Audials One
Audials One crashes 70 Audials One does not activate 72 Retrieving a lost license key and
the corresponding product version 73 Amazon download fails 74 Updating Audials One to
the latest version 74 Reporting technical problems to the support team 75Turning on writing log
files 75 Reproducing and describing a problem 76 Sending problem information to technical
support 76
70
4 | OpenTopic | Installation & Setup
Installation & Setup
This article answers the most frequently asked questions regarding installing Audials One.
Questions & Answers Regarding Installation
Can I install and use my product on several computers?
Yes, you can install your product on several computers, even with only one license key.
Restriction: It is not possible to run your product with the same license key on several
computers at the same time.
Where can I download older product versions?
You can find all older versions linked for download in the support forum: Version History.
What are the system requirements?
The system requirements are listed on the product download page.
Installation from CD
This article describes what you should take into account when installing Audials One from the
CD.
A CD installation is required if you acquired Audials One as a product box with the
installation CD.
Before you start installing:
• Please ensure that your computer is connected to the Internet.
• Disable your firewall and anti-virus programs during the installation.
Only by doing so can the installation be completed, as the installation assistant automatically
downloads the latest version of the software.
To install Audials One from the CD
1. Insert the installation CD.
The installation starts automatically.
2. Follow the instructions through the installation procedure.
Note: To install the product, you must enter the activation key. The activation key is
printed on the case of the installation CD.
As soon as the installation is complete, Audials One starts up and can be used immediately.
OpenTopic | Installation & Setup | 5
Important: Please save the installation CD and activation key in a secure location. If you
should have to reinstall, you will require both.
Audials One USB Version
You can install Audials One to a USB device, e.g. a USB stick, a USB hard disk or a mobile
phone. This way, you can take Audials One with you wherever you go.
Audials One USB stores all its working data on that USB device. Simply connect the USB
device to any Windows PC, e.g. your friend's computer or your computer at work. Audials
One USB starts automatically and works without having to actually install the software on
that computer.
Audials One USB installation requirements
• You need at least 400 MB of free disk space on the USB device to install Audials One. 1
GB free disk space is recommended.
• USB 1.1 or later
• USB device formatted with the FAT32 file system
• PC with Windows operating system
Installing Audials One to a USB device
The regular product setup contains an option to install Audials One to a USB device.
1. Download the setup file.
2. Connect the USB device to your computer.
3. Open the download folder. Double-click the symbol of the setup file Audials_OneSetup.exe to launch the installation procedure.
4. In step "Setup is ready to install - Choose installation type", select USB and choose
your USB device from the list of connected devices.
5. click Next >. Follow the instructions through the installation procedure. This may take a
few minutes. Please wait.
6. When Setup is complete, select Launch installed product now and click Finish. Audials
One USB starts up, ready to work.
Notice the small symbol as part of the product logo which indicates you are running Audials
One USB.
Restriction: Do not disconnect the USB device during installation and execution of the
USB version.
6 | OpenTopic | Installation & Setup
Working with Audials One USB
To run the USB version on a computer: Plugin your USB device to the computer. Audials
One starts automatically.
Note: Windows 7 users: Open the device folder and excute StartAudials One.exe
manually.
Notice the small symbol as part of the product logo which indicates you are running Audials
One USB.
Note:
• Do not disconnect the USB device during installation and execution of the USB
version.
• The first time you run the USB version with a computer, a driver setup may be
necessary. It runs automatically. Follow the given instructions.
Uninstalling Audials One USB
Audials One USB stores all its working data on a USB device. However, when you connect
that USB device to a computer to run Audials One USB, some additional information needs to
be stored on the computer, e.g. drivers and start menu and desktop shortcuts for convenience.
What to uninstall
How to uninstall
Uninstall Audials One from USB device
To remove Audials One USB from a USB
device, simply delete all the files from the
device using e.g. Windows File Explorer.
Remove all traces and information left on a
computer after using Audials One USB
Open the Audials One start menu entry and
click Help and Support > Clean Audials
One USB off the computer .
Questions and Answers for Audials One USB
I already have Audials One installed on my computer. Can I install on a USB device, too?
Yes, you can install on USB anytime and on as many devices as you want.
Where does Audials One USB store my new music and videos?
All content which is recorded or converted with Audials One is saved to the USB device.
Can I run the USB version on the USB device (e.g. my mobile phone) itsself, without
connecting the device to a computer?
No, that is not possible.
OpenTopic | Installation & Setup | 7
Audials One USB runs very slow. What gives?
The performance of the USB version strongly depends on the speed of your USB connection
and USB device. It is recommended to use USB 1.1 or later. If Audials One takes long to
start or reacts slowly, also try working with a different USB cable or device.
How should I best format my USB stick?
We recommend to format the device with the FAT32 file system.
8 | OpenTopic | First steps with Audials One
First steps with Audials One
Please keep your license information in a safe place. We strongly suggest to print it out, and
file it with other important documents.
Overview of Audials One
This article gives an overview about the main user interface of Audials One.
1.
2.
Audials One is organized in views. Switch views to carry out individual tasks.
Each view provides information for and control over specific tasks. You can e.g. start or
stop recording here.
Read more ...
3.
All recorded files appear in the Player. Here, you can listen to and watch your media
files. The Player offers you even more options: Create Playlists or export your songs to
any external device (e.g. CD Burner).
Playing media files
4.
Browse and edit additional song and video information, as e.g. cover pictures and lyrics.
Or let Audials One add additional tag information from the Internet.
Tag Your Media Collection
5.
Set a target format for recorded songs and videos according to your playback device.
Converting Profiles
6.
The status line shows how many files are currently recorded and converted.
Controlling the recording and converting process
Note: You wonder what a paticular symbol means? This table explains the meaning of
symbols used by Audials One: Symbols used by Audials One.
The interface of your installed product might differ in details, but the basic structure is the
same.
OpenTopic | First steps with Audials One | 9
Figure 1: Main user interface of an Audials product (Audials One Platinum).
Symbols used by Audials One
This topic lists important symbols used by Audials One and explains their meaning.
What are icons?
Small pictures or symbols on the user interface are called icons.
Icons can represent functions, features or content.
Symbols used by Audials One
General symbols used throughout Audials One
Table 1: General symbols used throughout Audials One. Symbols used by
Audials One
Symbol
Description
Meaning
Speaker
This symbol denotes the Audials One view (e.g. Radio)
in the navigation pane that currently plays music or
video files.
Green plus sign
This symbol denotes buttons, with which you may add
various elements, e.g. station, wishes, podcasts or files.
10 | OpenTopic | First steps with Audials One
Symbol
Description
Meaning
Red X
This symbol denotes buttons, with which you may
delete various elements. For example, you may delete
stations from your favorites, Deleting media files or
wishes from your wishlist.
Green arrow
This symbol denotes both ongoing recordings, as well as
buttons that can be used to start recording or converting.
This symbol denotes buttons, with which you can stop
White hand on a red running processes. You can stop individual recording
hexagon
and conversion processes, or you can click Stop all to
stop all recordings and processes currently running.
Gear wheel
This symbol denotes files that are currently being
finished.
Yellow LED
display
This symbol denotes views and features that are
currently active and ready for activities like recordings
and data transfer.
This symbol denotes views and features that are
Green LED display currently running with activities like recordings and data
transfer.
File folder
This symbol denotes folders.
Blue figurine
This symbol denotes artists.
Note
This symbol denotes songs.
Euro
This symbol denotes songs in your playlist that have
been purchased from Amazon.
Symbols used for Internet radio stations
Table 2: Symbols used for Internet radio stations. Symbols used by Audials
One
Symbol
Description
Meaning
Yellow star
This symbol denotes radio stations that are included in
your favorites.
Clock
This symbol denotes buttons for Scheduled radio
recording.
No circle
This symbol denotes both blocked radio stations and
buttons that can be used to block stations. Stations
that have been blocked will not be used in automatic
recordings.
OpenTopic | First steps with Audials One | 11
Symbol
Description
Meaning
Seal
This symbol denotes radio stations that have been
properly licensed by the GEMA.
Bar graph
This symbol denotes the popularity of a station. The
greater the number of bars indicated, the greater the
popularity among Audials One users.
Green arrow
This symbol denotes both ongoing recordings, as well as
buttons that can be used to start recording or converting.
This symbol denotes stations which are recorded, but
their currently playing song will be discarded.
This is because the song would be incomplete, since it
began playing before recording was started.
The station will enter normal recording state as soon as
a new song begins.
Yellow arrow
Note: If the yellow arrow even after a longer
recording won't turn green the station might be
unsuitable for recordings with automatic song cutting
feature. Anyhow you have the opportunity to record
this station continously. Later you may edit your
continuous recordings to cut the songs manually.
This symbol denotes stations that are not suitable
for recordings with automatic song cutting features.
Anyhow you have the opportunity to record these
stations continuously. Later you may edit your
continuous recordings to cut the songs manually.
Empty green arrow
Note: Generally speaking, every station can be
used for recordings. However, the automatic song
cutting features are only expected to function for
those stations that are indicated as being suitable.
Filled green arrow
This symbol denotes stations that are suitable for
recordings with automatic song cutting features. The
fuller the green right arrow, the greater the amount of
songs that can be recorded per hour.
12 | OpenTopic | First steps with Audials One
Symbols used for Converter
Table 3: Symbols used for Converter. Symbols used by Audials One
Symbol
Description
Meaning
Red padlock
This symbol denotes copy protected files.
Red exclamation
point
This symbol denotes files on which an error has
occurred during playback or converting.
Symbols used for Wishes
Table 4: Symbols used for Wishes. Symbols used by Audials One
Symbol
Description
Meaning
Magic wand
This symbol denotes wishes, and recordings which were
recorded by the Music wishes view. You can Fulfill
music wishes to get them fulfilled.
Note with a green
arrow
This symbol denotes songs on your wishlist that are
currently being recorded.
Note with a green
dot
This symbol denotes songs on your wishlist that have
already been recorded (fulfilled wishes).
Bar graph
This symbol denotes the popularity of a certain artist.
Song wishes for popular artists are generally fulfilled
faster than those by unpopular artists.
Text "Hit"
This symbol denotes popular songs in the artist
database. Popular song wishes generally take less time
to complete than unpopular songs.
Blue figurine
This symbol denotes artists. Once you have placed an
artist in your wishlist, every song from every album by
this artist will be recorded.
Symbols used in Media center
Table 5: Symbols used in Media center. Symbols used by Audials One
Symbol
Description
Meaning
Filter
This symbol labels the button for setting filter options.
If any filter is active, the button is highlighted in color.
CD
This symbol denotes albums.
Photo
This symbols denotes files that are neither audio nor
video files. This can e.g. be cover pictures (image files).
OpenTopic | First steps with Audials One | 13
Symbol
Description
Meaning
Tag
This symbols labels the button for Tag Your Media
Collection. If any tags have been edited but changes not
yet saved, the button is highlighted in orange color.
Yellow LED
display
This symbol denotes your Anywhere connection status.
Yellow means active and waiting for data transfer.
Green LED display
This symbol denotes your Anywhere connection status.
Green means ongoing data transfer.
Symbols used for the Player
Table 6: Symbols used for the Player. Symbols used by Audials One
Symbol
Description
Meaning
Green check mark
This symbol denotes Reviewing files in a playlist.
Red X
This symbol denotes buttons, with which you may
delete various elements. For example, you may delete
stations from your favorites, Deleting media files or
wishes from your wishlist.
List with red X
This symbol labels the button for Removing files from a
playlist.
This symbol denotes linked audio files in a playlist.
Linked files are not saved on your computer.
Blue arrow
Whenever you use the music search, you have the
possibility to add a link to your playlist instead of
actually downloading the file. Linked files can be
played as long as the URL is valid and your computer is
connected to the Internet.
You cannot edit tags of linked files.
Filmstrip with blue
arrow
This symbol denotes linked video files in a playlist.
Tag
This symbols labels the button for Tag Your Media
Collection. If any tags have been edited but changes not
yet saved, the button is highlighted in orange color.
Symbol is not in this list?
The symbol you seek explanation for is not in this list? .
14 | OpenTopic | Radio: Getting music from internet radio stations
Radio: Getting music from internet radio
stations
Audials One contains a large list of Internet radio stations, categorized by country, genre, etc.
This article covers the Radio view and its Internet radio features.
The Radio view controls for
recording specific stations.
automatic recording of multiple stations and
individually
Figure 2: Radio view: manual or automatic recording.
Symbols used in the Radio view
Table 7: General symbols used throughout Audials One. Symbols used by
Audials One
Symbol
Description
Meaning
Speaker
This symbol denotes the Audials One view (e.g. Radio)
in the navigation pane that currently plays music or
video files.
Green plus sign
This symbol denotes buttons, with which you may add
various elements, e.g. station, wishes, podcasts or files.
Red X
This symbol denotes buttons, with which you may
delete various elements. For example, you may delete
stations from your favorites, Deleting media files or
wishes from your wishlist.
OpenTopic | Radio: Getting music from internet radio stations | 15
Symbol
Description
Meaning
Green arrow
This symbol denotes both ongoing recordings, as well as
buttons that can be used to start recording or converting.
This symbol denotes buttons, with which you can stop
White hand on a red running processes. You can stop individual recording
hexagon
and conversion processes, or you can click Stop all to
stop all recordings and processes currently running.
Gear wheel
This symbol denotes files that are currently being
finished.
Yellow LED
display
This symbol denotes views and features that are
currently active and ready for activities like recordings
and data transfer.
This symbol denotes views and features that are
Green LED display currently running with activities like recordings and data
transfer.
File folder
This symbol denotes folders.
Blue figurine
This symbol denotes artists.
Note
This symbol denotes songs.
Euro
This symbol denotes songs in your playlist that have
been purchased from Amazon.
Table 8: Symbols used for Internet radio stations. Symbols used by Audials
One
Symbol
Description
Meaning
Yellow star
This symbol denotes radio stations that are included in
your favorites.
Clock
This symbol denotes buttons for Scheduled radio
recording.
No circle
This symbol denotes both blocked radio stations and
buttons that can be used to block stations. Stations
that have been blocked will not be used in automatic
recordings.
Seal
This symbol denotes radio stations that have been
properly licensed by the GEMA.
Bar graph
This symbol denotes the popularity of a station. The
greater the number of bars indicated, the greater the
popularity among Audials One users.
Green arrow
This symbol denotes both ongoing recordings, as well as
buttons that can be used to start recording or converting.
16 | OpenTopic | Radio: Getting music from internet radio stations
Symbol
Description
Meaning
This symbol denotes stations which are recorded, but
their currently playing song will be discarded.
This is because the song would be incomplete, since it
began playing before recording was started.
The station will enter normal recording state as soon as
a new song begins.
Yellow arrow
Note: If the yellow arrow even after a longer
recording won't turn green the station might be
unsuitable for recordings with automatic song cutting
feature. Anyhow you have the opportunity to record
this station continously. Later you may edit your
continuous recordings to cut the songs manually.
This symbol denotes stations that are not suitable
for recordings with automatic song cutting features.
Anyhow you have the opportunity to record these
stations continuously. Later you may edit your
continuous recordings to cut the songs manually.
Empty green arrow
Note: Generally speaking, every station can be
used for recordings. However, the automatic song
cutting features are only expected to function for
those stations that are indicated as being suitable.
Filled green arrow
This symbol denotes stations that are suitable for
recordings with automatic song cutting features. The
fuller the green right arrow, the greater the amount of
songs that can be recorded per hour.
Recording a specific station
This article explains how to record an internet radio station of your choice.
To record an internet radio station
1. Switch to the Radio view located on the left side of the Audials One window.
2. Enter the station name into the search box.
3. From the list of search results, select the station you would like to record.
The selected station is added to the current favorite list. Audials One automatically starts to
play back the station (see Figure 3: Detail from the Radio view on page 17).
4. Click Record selected.
Audials One starts recording the station.
OpenTopic | Radio: Getting music from internet radio stations | 17
After a few minutes, Audials One finishes recording the first songs. All recorded files appear
in the Player.
Tip: You can repeat steps 2 on page 16 to 4 on page 16 for any number of
stations. This way, you can record an arbitrary set of stations of your choice.
The station has just been added to the favorite list. The station is played back. You can now
start recording the station.
Figure 3: Detail from the Radio view
Automatic recording of multiple stations
Choose a genre and let Audials One automatically choose stations to record.
To automatically have music recorded
1. Switch to the Radio view in the navigation pane located on the left side of the Audials One
window.
2. Select a genre from above (e.g. Pop) for automatic mass recordings.
3. Click Start mass recording.
Audials One selects popular stations that play the specified genre, and starts recording.
4. Optional: Select the maximum amount of stations that should be recorded simultaneously
from below the list of station (number of stations or bandwidth).
Note: Other recordings currently running could mean that your specified station limit
has already reached or that it has been exceeded.Then no other additional recordings
will be made. In this case, please increase the station limit.
After a few minutes, Audials One finishes recording the first songs. All recorded files appear
in the Player.
Live listening to internet radio
Tune in to stations without recording anything:
18 | OpenTopic | Radio: Getting music from internet radio stations
1. Switch to the Radio view in the navigation pane located on the left side of the Audials
window.
2. Select a station from the list.
.
3. Click
Recording the song you're just listening to
In case the station your are listening to plays a song you would like to get, simply select the
station and click
Record selected to record the song.
Tip: Audials One then records that song right from its beginning, even if it has been
playing for a while.
Save songs from the song history
This article describes how to save songs from the song history.
Here is how the song history works:
• No more than the last 10 songs played are saved in the song history.
• The song history only works for stations that are indicated as being suitable for recording.
• The history button will be visible as soon as the first song has been played without
interruption.
To save songs from the song history
1. Listen to a radio station as usual.
The history button will be visible after the first song has been played completely.
2. Click the history button under the name of the station you listened to.
3. Click the song you would like to save.
The song is saved and appears in the playlist after a few seconds.
Open the song history list to save recently played songs.
Figure 4: Saving songs from the song history list
Dialog Manage Stations
OpenTopic | Radio: Getting music from internet radio stations | 19
This article describes the Manage Stations dialog and the actions that can be carried out
there.
Switch to the Radio view and click
Stations, to open the Manage Stations dialog.
Functions for managing stations
The Manage Stations dialog provides you with many practical functions that could be useful
when dealing with radio stations. For example, you can:
•
•
•
•
•
•
record stations
add stations to your favorites
block stations, so that they will no longer be used for recordings
open the station's website
locate radio stations according to specific criteria
create scheduled recordings with the recording timer
Symbols used and their meaning
Table 9: Symbols used for Internet radio stations. Symbols used by Audials
One
Symbol
Description
Meaning
Yellow star
This symbol denotes radio stations that are included in
your favorites.
Clock
This symbol denotes buttons for Scheduled radio
recording.
No circle
This symbol denotes both blocked radio stations and
buttons that can be used to block stations. Stations
that have been blocked will not be used in automatic
recordings.
Seal
This symbol denotes radio stations that have been
properly licensed by the GEMA.
Bar graph
This symbol denotes the popularity of a station. The
greater the number of bars indicated, the greater the
popularity among users.
Green arrow
This symbol denotes both ongoing recordings, as well as
buttons that can be used to start recording or converting.
Yellow arrow
This symbol denotes stations which are recorded, but
their currently playing song will be discarded.
This is because the song would be incomplete, since it
began playing before recording was started.
20 | OpenTopic | Radio: Getting music from internet radio stations
Symbol
Description
Meaning
The station will enter normal recording state as soon as
a new song begins.
Note: If the yellow arrow even after a longer
recording won't turn green the station might be
unsuitable for recordings with automatic song cutting
feature. Anyhow you have the opportunity to record
this station continously. Later you may edit your
continuous recordings to cut the songs manually.
This symbol denotes stations that are not suitable
for recordings with automatic song cutting features.
Anyhow you have the opportunity to record these
stations continuously. Later you may edit your
continuous recordings to cut the songs manually.
Empty green arrow
Note: Generally speaking, every station can be
used for recordings. However, the automatic song
cutting features are only expected to function for
those stations that are indicated as being suitable.
Filled green arrow
This symbol denotes stations that are suitable for
recordings with automatic song cutting features. The
fuller the green right arrow, the greater the amount of
songs that can be recorded per hour.
Locate stations according to criteria
This article describes how you can locate radio station by specifying selection criteria (e.g.
quality and genre).
To locate radio stations using criteria
1. Switch to the Radio view in the navigation pane located on the left side of the Audials
window and click Stations to open up the Manage Stations dialog.
2. Specify the desired critera (country, format, quality, genre).
On the right-hand side, is a list of stations that match your specifications.
3. Sort the station list to the right via station characteristics (Country, License, Format,
Bitrate, Rank, Cut)
Example: locate an American pop station to record
Locate, e.g., American stations that play pop in high quality and which can be recorded from
using automatic song separation.
• To do that set the 2 on page 20 following specifications:
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country:
USA
quality:
good (ca 128kbit/s mp3)
genre:
pop
• In step 3 on page 20, click the Cut heading in the station list. Now you will see
stations that are suitable for recording with automatic song separation.
Tip: If no stations were located that match your criteria, simply change the criteria
(e.g. country and quality). Or click Show all stations, to delete your criteria and see all
available stations.
Manually add radio station
This article explains how you add an Internet radio station to the Audials One station list.
To add a new station to the list of stations, you require the station's streaming URL.
Tip: Determining the correct streaming URL can be tricky as it is different than the
station's website URL. Winamp users: open the stream with Winamp. Winamp will then
display the stream properties. There you will also find the streaming URL.
To locate the a station's streaming URL
1. Visit the website of the radio station and open the stream with an external media player.
Note: Some stations do not allow their streams to be opened with an external media
player. In such a case, please try looking in our forum for assistance. Other Audials
users may be able to help you locate the sought-after streaming URL. Always provide
the web address of the station that you would like to add.
2. Copy the station's streaming URL from stream properties.
Now you can introduce Audials One to the streaming URL.
3. In Audials One, change to the Radio view and click Stations.
4. Click Load... and select Add station manually. Add the station's streaming URL in the
upper field.
If a connection is able to be established, the station name will appear in the lower text
field.
5. Click Add.
The station will be added to the list of stations and labeled as a favorite.
Scheduled radio recording
You can program scheduled recordings to let Audials One record a certain radio station at a
given time, automatically.
With scheduled recordings, you can easily:
22 | OpenTopic | Radio: Getting music from internet radio stations
• determine now what radio shows you want to record in the future, without having to
remember the date and time of the show, yourself
• record a station at a given time and for a specific period even when you're away from your
computer (Audials One must be running)
Scheduled recordings at a glance
Click
to open the Scheduled Recordings dialog. This dialog displays all your past and
future scheduled recordings, along with their working status.
Tip: Hover the status texts with the mouse pointer to display a tooltip giving details about
the status of the recording.
Once a scheduled recording has been started, Audials One also displays the recorded station
in the Radio recording list.
Find all your finished scheduled recordings in the Player, ready for playback.
Questions and Answers
Do I need to let Audials One run to make the scheduled recording work?
Yes, Audials One needs to run to do scheduled radio recordings. Audials One displays a
warning when you are about to exit the program, but a scheduled recording would start in
the near future.
What's the difference between a scheduled recording and a recording job?
Scheduled recordings have a defined start time and a defined end time. They can begin at
any point of time in the future. Recording jobs, on the other hand, can only be defined for
already running recordings. Jobs start right-away, and end e.g. after 100 tracks have been
recorded.
Creating a scheduled radio recording
This article explains how to create a new scheduled recording.
To create a scheduled recording for one of your favorite stations:
1. Switch to the Radio view in the navigation pane located on the left side of the Audials
window and select one of your favorite stations. Click
and choose Create scheduled
recording....
2. Select a recording start and end date and time.
Note: When selecting date and time, mind that Audials One works with your
computer's date and time settings. For stations located in different places on the
globe, you may have to take timezone differences into account. Also make sure you
computer's clock is not running slow/fast.
OpenTopic | Radio: Getting music from internet radio stations | 23
3. Optional: Enter a comment for the scheduled recording.
Comments can be helpful to remember the purpose of a recording later on.
4. Click OK.
You can see your new scheduled recording in the list. Audials One will automatically start
and finish this recording at the given date and time.
Avoiding duplicate media files
Recording processes sometimes create several copies of one song in your output folder. You
can avoid that by setting filters which are based on the files in your existing collection and on
the files already recorded by Audials One.
Restriction: The duplicate filter settings apply to views Radio and Music wishes, only.
To filter out duplicates
1. Go to Options > Filters.
2. Under Filter duplicates, select one of the following settings to avoid duplicate files:
Options
Description
Only keep best version. All versions
with worse quality are deleted!
Audials One will compare the quality
of a new recording with the quality of
its already existing copy. The copy with
inferior quality will be overwritten (or
discarded, respectively).
Note: Reviewed recordings will
never be overwritten or discarded.
Instead, an additional copy will be
created for these files.
If a reviewed version (green
check marks) exists: don't record.
Otherwise: Only keep best version.
All versions with worse quality are
deleted!
3. Click OK.
Same as above, but: For existing files
you have set reviewed, no additional
copy will be created.
24 | OpenTopic | Searching for music and videos
Searching for music and videos
This article covers the Music search view and its functionalities.
The Music search functionality works well for finding specific media content on the internet
and select what content to record. Moreover you have the possibility to add a link of a media
file to your playlist instead of downloading it.
You can search for:
• music files (MP3, WMA, M4A)
• video files (AVI, WMV, Quicktime)
Doubleclick a search result to get a preview.
Searching by keywords
Search the web for media content by entering keywords.
To search for media files
1. Switch to the Music search view.
2. Enter a search keyword, e.g. an artist name or song title. Click Search. Wait for search
results.
Please have some patience, when searching for uncommon keywords.
3. Select the files you want to record, and click Record.
All recorded files appear in the Player.
Note: If your search does not return any results, try altering the keyword.
Filtering search results
If you get too many results, you can filter the results by several criteria. You can change filter
settings anytime, even while a search is running.
Filter the search by:
•
•
•
•
additional text (e.g. song title)
media type
bitrate
Exact:
To see only matches in the categories 'artist' or 'title', select this check box.
OpenTopic | Searching for music and videos | 25
To search for matches through additional information (e.g. song lyrics), clear this check
box.
• Show matches from local music collection: Select this check box to display search hits
from your existing media collection. Such hits are marked specifically.
Getting better search results with plugins
This article explains how to install additional search plugins to produce better results when
searching for music and videos.
By targeting music community websites and video portals, these plugins can multiply the
number of your matches.
To add plugins
1. Visit our forum (http://audials.com/plugins/en).
2. Download a whole plugin pack (*.aplp), or a plugin for a specific source (*.aplg).
3. Save the file to your computer (e.g. to your Desktop).
4. In Audials One, click Options > Search plugins > Add...
5. Choose the plugin you have saved on your computer.
6. Restart Audials One.
7. Optional: Click Options > Search plugins to see if the new plugins are active.
Buy songs via Amazon to complete your media
collection
Audials One offers you the possibility to easily purchase songs from Amazon in order to
complete your media collection.
Note: The possibility to purchase songs from Amazon via Audials One is exclusively
available in Germany!
What you need to purchase songs from Amazon via Audials One
• an Amazon Account
• the Amazon Downloader
How to activate and deactivate the Amazon search results
In the Music search view: Click the button labeled with the Amazon symbol located to the
right of the Search button to activate and deactivate the Amazon search feature.
26 | OpenTopic | Searching for music and videos
Questions and answers concerning purchasing songs from Amazon via
Audials One
The mp3 download failed. Something went wrong and I didn't get my song! Is there any
chance to get this song without paying twice?
Yes. You may restart the download. For more information read: Amazon download fails on
page 74.
I found out that the tracks (or tags) from the same album differ in Amazon and the Audials
One-Music search. Which album version do I get when I choose to buy an album via Audials
One Music search?
The album version as seen in Amazon.
If I accidently delete a purchased song via Audials One-Music search - is it gone (deleted
from my hard drive)?
No. Audials One copies purchased songs. You should still have the file in the Amazon
Downloader target folder.
OpenTopic | Music wishes: Getting music wishes fulfilled | 27
Music wishes: Getting music wishes fulfilled
The Music wishes view fulfills your music and video wishes. Instead of actively searching
for media content yourself, you simply enter your wishes and activate Audials One to fulfill
them one by one.
You can put diverse media content on a wishlist:
artists
albums
individual tracks
You can have an arbitrary mixture of such items on a wish list.
Note: The more frequently played and the more popular a wish item, the faster it is
fulfilled.
Symbols used for Wishes
Table 10: Symbols used for Wishes. Symbols used by Audials One
Symbol
Description
Meaning
Magic wand
This symbol denotes wishes, and recordings which were
recorded by the Music wishes view. You can Fulfill
music wishes to get them fulfilled.
Note with a green
arrow
This symbol denotes songs on your wishlist that are
currently being recorded.
Note with a green
dot
This symbol denotes songs on your wishlist that have
already been recorded (fulfilled wishes).
Bar graph
This symbol denotes the popularity of a certain artist.
Song wishes for popular artists are generally fulfilled
faster than those by unpopular artists.
Text "Hit"
This symbol denotes popular songs in the artist
database. Popular song wishes generally take less time
to complete than unpopular songs.
Blue figurine
This symbol denotes artists. Once you have placed an
artist in your wishlist, every song from every album by
this artist will be recorded.
28 | OpenTopic | Music wishes: Getting music wishes fulfilled
Fulfill music wishes
This article describes how to use the Music wishes view, in order to receive, for example, all
the media files from a specific artist.
To fulfill music and music video wishes
1. Switch to the Music wishes view in the navigation pane located on the left side of the
Audials window.
2. Click
Music wishes to open the Artist Browser.
3. Enter the name of the sought-after artist. Select artist, album or song from the list.
Hold the CTRL key to select several artists.
4. Click Wish.
The selected item now appears on your wishlist.
Repeat steps 3 on page 28 and 4 on page 28 to add additional wishes.
5. Close Artist Browser and click
Fulfill.
Audials One starts by searching for artists on your wishlist. The number of wishes already
fulfilled will be displayed below. All files recorded will appear in Player.
Note: If an artist or a track is not popular, it will not be played as much on the radio and
therefore such a wish takes longer to fulfill.
Record artist discography
1.
2.
3.
4.
Open the Artist Browser.
Enter artist name.
Click the name of the artist you are looking for from the recommended search results.
Click Wish . All songs by the artist will be recorded.
Request specific albums
1.
2.
3.
4.
5.
Open the Artist Browser.
Enter artist name.
Click the name of the artist you are looking for from the recommended search results.
Select item in the album list
Click Wish.
You can place several albums by the same artist or albums from various artists on a list. This
lets you use the Music wishes view to easily amass a collection of complete albums.
OpenTopic | Music wishes: Getting music wishes fulfilled | 29
Adding songs to your wishlist that are not located in the artist
browser
This article describes how you add artists to a wishlist that are not located in the artist
database.
The artist browser data is updated on a regular basis. However, sometimes it takes awhile for
a new album, for example, to appear in the database. The artist database data is used for the
recommendation function that assists you with selecting and submitting your music wishes.
The wishlist, however, can also be used without this data and also fulfills wishes for songs
that are not located in the artist browser.
To add songs to your wishlist that are not located in the artist browser
1. Open the artist browser as usual.
2. Enter the complete name of the sought-after song.
3. Select the displayed option (this corresponds to your entry exactly) in the drop-down menu
under matching tracks.
4. Click Wish, even if the list of results is empty. The artist or track will now appear on
your wishlist.
Fulfill.
5. Close the artist browser and click
Audials One will record your wish as usual.
Create a new wishlist
This article explains how you create a new wishlist.
Note: If you click
Fulfill your wishes from the chosen wishlist will be fulfilled.
To create a new wishlist
1. Switch to the Music wishes view in the navigation pane located on the left side of the
Audials window.
2. Select <Create new>.
3. Name the list and click OK .
4. Click the selection list with the name if your current wishlist (My Wishlist), located right
above the list.
Click
, to add wishes to the new list.
Automatically generate wishlists based on a genre
This is the easiest way to get music and videos: Let Audials One automatically generate
wishlists based on your favorite music genre. After only a few clicks, Audials One scans the
web for artists on the generated wishlist, and automatically records all matches.
30 | OpenTopic | Music wishes: Getting music wishes fulfilled
To automatically generate a wishlist:
1. Switch to the Music wishes view in the navigation pane located on the left side of the
Audials window.
2. Click By Genre.
Tip: The By Genre button is only available in Music wishes start view. In normal
view, you can find the feature in the wishlist menu.
3. Choose a genre.
4. Optional: Change the proposed number of wishes and wishlist name.
5. Click Generate.
A new wishlist is generated and displayed in the Music wishes view.
Click
Fulfill to get your wishes fulfilled. Audials One starts recording all artists on the
generated wishlist.
OpenTopic | Podcasts | 31
Podcasts
Podcasts are regular broadcasts on a specific topic, e.g. news, sports, music, etc. Podcast
shows are called episodes.
This article covers the Podcasts view and its functionalities.
The upper list in the Podcasts view shows all subscribed podcasts. The lower list shows all
episodes of the selected podcast which are available for download. You can also listen to any
of the displayed episodes.
Subscribing to a podcast
If you subscribe to a podcast, Audials One will display its new episodes as soon as they are
released.
To subscribe to a podcast
1. Switch to the Podcasts view.
2. Click Podcasts.
The Podcasts dialog opens.
3. Select a podcast and click Subscribe.
4. Close the Podcasts dialog.
You can see all your subscribed podcasts in the podcast list and browse through their
episodes.
All podcast episodes that finished downloading appear in the Player.
Auto-subscribing
In addition to the regular subscription, you can also auto-subscribe to a podcast.
Regular subscription leaves you the choice which new episodes to record. Auto-subscription,
on the contrary, automatically records new podcast episodes.
32 | OpenTopic | Music television
Music television
With Music television, you can easily access music tv stations playing the latest charts.
Watch music television
There are two possibilities to add music tv stations to your favorite list for easy access:
• Click Add top 5 to add the most popular 5 music tv stations to your favorite list.
• Click Channels to add specific stations from the full channel directory to your favorite
list.
Simply double-click a station to watch the live stream.
OpenTopic | Streaming: Recording what you see and hear | 33
Streaming: Recording what you see and hear
The Audials One-streaming functions let you record video and music files while you surf
online. You may then choose which recorded files to save.
What to capture how?
What to record
You should use these
functions
Notice
Song titles that I listen to
when surfing
Audio recording
You may also use: Sound
recording with tagging
Video clips that I watch when Video recording
surfing
-
Audio tracks of video clips
that I watch when surfing
Video recording
Select a converting profile
that converts videos to audio
formats, e.g. "All to MP3".
Longer audio broadcasts that
I listen to when surfing (e.g.
concerts or lectures)
Sound recording
continuously
-
Tip:
• Switch to the Save music view. Click What to capture how? to display a short
dialogue sequence that will help you select the correct features for your job.
• Detailed step-by-step instructions for recording specific websites and portals are
available on our website.
Combining separated recordings
Simply select the individual elements of the separated recordings and click Join recordings.
Add missing tags (additional song information)
Select one or more files in the player, for which you would like to edit the tags. Then click the
yellow pen at the bottom of the player. Now you may edit the tags.
Remember: Do not forget to save your changes!
34 | OpenTopic | Streaming: Recording what you see and hear
Questions and answers about streaming
I clicked Audio recording, but no music files are being recorded. Can I still record music
while surfing?
If the Audio recording function does not record every song, you may select Sound
recording continuously.
Note: As opposed to the Audio recording function, Sound recording continuously
records the audio 1:1 as it is played. Incidental noises, such as those from a chat program
will also be recorded.
Record music while surfing
The Save music function provides you with a very convenient way of recording online music:
Surf websites like Last.fm and Grooveshark.com like you normally would. Audials One
recognizes all the music that you play in your browser and saves the files on your PC.
To record music while surfing
1. Switch to the Save music view.
2. Click Audio recording and start surfing with your preferred browser.
3. Listen to music, e.g. on grooveshark.de, lastfm.de, myspace.com or simfy.de.
All songs played will be listed in the view.
4. You may then later click Save to save any number of songs on the list.
Find your recorded audio files in the player.
Save recordings automatically
The Save music view features a setting which makes recording items even faster and easier:
automatic saving for recorded files.
Click Save automatically.
Several choices are offered for configuration:
Options
Description
Social radios
Select to record and save media files
from social radios, automatically.
Switch to the Radio view to see a list of
supported social radios.
Links to MP3 files
Select to record and save all MP3 files
that are linked from the visited websites.
Sound recordings
Select to record and save sound
recordings automatically.
OpenTopic | Streaming: Recording what you see and hear | 35
When all options are deselected, items will only be preloaded and shown in the list, ready
to be recorded and saved, individually.
Select from several choices
Figure 5: Save recordings automatically
Record videos while surfing
This article describes how you can record videos while surfing.
To record videos while surfing
1. Switch to the Save video view.
2. Click Video recording and start surfing with your preferred browser.
3. Optional: If you would only like to record the audio track of a video, select a converting
profile that converts videos into an audio format, e.g. "All to MP3".
4. Watch videos, e.g. from YouTube.com, myvideo.de or maxdome.de.
All videos played will be listed in the view.
5. Later you may click Save to save any video on the list.
Find your recorded video files in the player.
36 | OpenTopic | Converting Profiles
Converting Profiles
This article describes how converting profiles can be used.
By using converting profiles, you can
• activate automatic converting of all your recordings
• specify in which format your recordings should be automatically recorded.
• make customized settings and then save them as individual converting profiles.
Activate a converting profile. Now all of your files will be converted using the selected
converting profile right after recording.
Choose a conversion profile or create an own individual profile.
Figure 6: Choosing a conversion profile
Create and manage converting profiles
This article describes how to create and edit converting profiles.
The pre-configured profiles for playback devices work in most cases. You can, however, edit
the default settings and create customized converting profiles, if you so choose.
For lots of playback devices, such as Apple products, Blackberrys and many others, Audials
One offers various converting profiles. You may select one of the options available for your
converting profile or create a completely customized profile.
OpenTopic | Converting Profiles | 37
Note: Instead of choosing one of the available converting settings, you may completely
customize your settings. Just click Create new custom profile... in the profile menu for
converting settings.
To create an individual converting profile
1. In any view: click
to view expanded converting options (expert mode).
2. Click the current setting for audio files.
The audio profile menu will open.
3. Choose a pre-configured converting option.
4. Repeat steps 2 on page 37 and 3 on page 37 for the video file settings and click
Save.
5. Enter a name for your converting profile and click OK.
Your new converting profile is now saved.
6. Optional: Select the check box before configuring to activate your converting profile.
Your new converting profile has been activated. Now your files will be recorded using
your settings.
38 | OpenTopic | Universal converter
Universal converter
This article covers the Converter view and its functionalities.
Convert your media files:
• Convert media files to a format compatible with a special playback device, e.g. an MP3
player.
• Remove copy protection (e.g. DRM) from your music, videos and audio books.
Output formats supported by Audials One
Audials One supports converting to the following formats:
•
•
•
•
•
•
•
•
MP3
M4A/AAC
FLAC
WMA
WMV
MP4
AVI
and others
How can I find out which output formats are supported by my playback
devices?
External devices use preferred formats for playing back media files (e.g. AAC/M4A used by
the iPod).
To find out which output formats are supported by your playback devices, or which formats
work with those devices best, check the manufacturer's information.
Audials One offers Conversion Presets which work well for the most popular devices.
OpenTopic | Universal converter | 39
Symbols used in the Converter view
Table 11: General symbols used throughout Audials One. Symbols used by
Audials One
Symbol
Description
Meaning
Speaker
This symbol denotes the Audials One view (e.g. Radio)
in the navigation pane that currently plays music or
video files.
Green plus sign
This symbol denotes buttons, with which you may add
various elements, e.g. station, wishes, podcasts or files.
Red X
This symbol denotes buttons, with which you may
delete various elements. For example, you may delete
stations from your favorites, Deleting media files or
wishes from your wishlist.
Green arrow
This symbol denotes both ongoing recordings, as well as
buttons that can be used to start recording or converting.
This symbol denotes buttons, with which you can stop
White hand on a red running processes. You can stop individual recording
hexagon
and conversion processes, or you can click Stop all to
stop all recordings and processes currently running.
Gear wheel
This symbol denotes files that are currently being
finished.
Yellow LED
display
This symbol denotes views and features that are
currently active and ready for activities like recordings
and data transfer.
This symbol denotes views and features that are
Green LED display currently running with activities like recordings and data
transfer.
File folder
This symbol denotes folders.
Blue figurine
This symbol denotes artists.
Note
This symbol denotes songs.
Euro
This symbol denotes songs in your playlist that have
been purchased from Amazon.
Table 12: Symbols used for Converter. Symbols used by Audials One
Symbol
Description
Meaning
Red padlock
This symbol denotes copy protected files.
Red exclamation
point
This symbol denotes files on which an error has
occurred during playback or converting.
40 | OpenTopic | Universal converter
Converting media files
The Converter allows you to convert your media files to another file format.
To convert a song or video
1. Switch to the Converter view.
2. Click Files > Add files... or drag and drop files from a playlist.
3. Choose the files to convert.
4. Click Open.
The files appear on the list in the Converter view.
5. Click the menu button with the name of the current conversion setting in the processing
window to choose a target format (See Figure 7: Choosing a conversion profile on page
40).
6. Click Start to start the converting process.
Note: For best results, do not perform other tasks during the encoding process, which
increase the processor workload.
All files that finished converting move from the input list to the Player.
Tip: The original file is not modified by the conversion. This guarantees you cannot
destroy any file. If a conversion result does not meet your expectations, simply convert the
original file once more, using different settings.
Choose a conversion profile or create an own individual profile.
Figure 7: Choosing a conversion profile
Convert media files to burn them to DVD
1. Start Audials One.
OpenTopic | Universal converter | 41
2. In the conversion section, choose Optimized for burning to DVD from the list of
available conversion settings.
3. Start working with Audials One as usual. All recorded files will automatically be
converted.
4. To burn mediafiles to a DVD, follow these instructions: Burning CDs and DVDs.
Note: You need to playback the DVDs with a DIVX-compatible DVD player.
Convert copy protected files
Audials One re-records copy-protected media files and converts them to unprotected file
formats.
Important: You need to be able to play back copy-protected files in order to have
Audials One convert them by re-recording.
Please make sure that you have sufficient rights to play the files with your playback software
before you continue. Remember to check your music service subscriptions, too.
To remove copy protection from your files
1. Switch to the Converter view.
2. Click Files > Add files....
3. Choose the files to convert.
4. Click Open.
The files appear on the list in the Converter view.
5. If you want to change the target format, click the menu button with the name of the current
conversion setting in the processing window.
6. Click Start to start the converting process.
Note: For best results, do not perform other tasks during the encoding process, which
increase the processor workload.
All converted files move from the input list to the Player.
Figure 8: Converter format selection
Find copy-protected files
This article describes how you can automatically locate copy-protected files on your
computer.
To find copy-protected media files
42 | OpenTopic | Universal converter
1. Switch to Converter view.
2. Click Find.
3. Optional: When you click the Find button for the first time, please specify a target folder,
in which copy-protected music should be searched for and confirm your settings by
clicking OK.
All new copy-protected files located in this folder and all the sub-folders will be displayed in
a list.
Tip: When you specify the folder containing your music collection (e.g. C:\User
\John Doe\Music), the Find button lets you inspect your entire music collection
regularly for newly-added copy-protected files.
Note: You may change the target folder, in which DRM files are searched for, in Options
> Re-record.
The DVD Ripper view
The DVD Ripper allows you to save DVDs to your computer. This also works for
copyprotected DVDs.
Save your DVDs to your computer
The DVD Ripper view allows you to record any DVD and to save its content to your
computer. This applies both for unprotected and copy-protected DVDs.
Note: The DVD Ripper is a tool to save DVDs to your computer. If you want to burn
mediafiles to a DVD, follow this instruction: Burning CDs and DVDs.
Copying an unprotected DVD
This article explains how to save unprotected DVDs to your computer with the DVD Ripper
view.
To copy an unprotected DVD
1. Switch to the DVD Ripper view.
2. Insert the DVD to be recorded into your DVD drive.
When the DVD has been read in, the Next button becomes activated.
3. Click Next.
4. Select language and title to be recorded.
5. Click Start copying.
Please wait while the copying is in progress.
OpenTopic | Universal converter | 43
As soon as the copying process is finished, the output file will appear in the Player.
Recording a copy-protected DVD
This article explains how to save protected DVDs to your computer with the DVD Ripper
view.
Restriction: While the recording is running, your screen is blocked to avoid any failures
and glitches in the output file. You cannot use your computer while the recording is
running.
Copy-protected DVDs are saved by re-recording them. Re-recording means the DVD is
played back in full length and recorded from your screen's output.
Recording copy-protected DVDs with Audials One is legal, since the re-recording method
does not "crack" the copy-protection mechanism or tamper with it in any way.
To record a copy-protected DVD
1. Switch to the DVD Ripper view.
2. Insert the DVD to be recorded into your DVD drive.
When the DVD has been read in, the Next button becomes activated.
3. Click Next.
4. Click Start copying.
From now on your screen will be blocked to avoid disturbance.
5. Follow the instructions given by the assistant.
As soon as the recording is finished, the output file will appear in the Player.
How to convert iTunes audio books
The recommended method to convert protected or unprotected audiobooks is by using the
Audials Tunebite CD Writer. This method makes sure the audiobook is split into several
sections.
Note: Please Installing the Audials Tunebite CD Writer, first.
To convert an iTunes audio book
1. Switch to the Converter view.
2. Click the menu button with the name of the current conversion setting, and choose a target
format.
3. Start iTunes.
4. In iTunes: Click File > New Playlist .
5. In iTunes: Add the audiobook to the playlist (e.g. by drag-and-drop).
6. In iTunes: Right-click the name of the playlist, and select Burn Playlist to Disc.
44 | OpenTopic | Universal converter
7. When burning, use the following settings:
CD Burner
Audials Tunebite CD-R
Preferred speed
Maximum possible
Disc format
Audio CD
Include CD text
yes
During the virtual burning process, Audials One converts all files from the playlist to the
format you have selected.
All files that finished converting appear in the Player.
Installing the Audials Tunebite CD Writer
To unprotect audiobooks, you have to install the Audials Tunebite CD Writer, first. The
Audials Tunebite CD Writer is a virtual CD writer and does not require any CDs. Use it with
your playback software to unprotect files.
To install the Audials Tunebite CD Writer
1. Switch to the Converter view.
2. Click Audiobooks.
A dialog appears that guides you through the necessary steps for installing additional
software components.
The Audials Tunebite CD Writer is installed now. Use it with your playback software to
unprotect files.
OpenTopic | The Media center and Playing Media Files | 45
The Media center and Playing Media Files
If you would like to manage your entire media collection, Media center provides you with
such options. Player not only helps you playback your media files, but also helps you create
playlists, export media files and edit tags.
The Media center
The Media center clearly arranges and displays your music and media collection. The Media
center also helps you organize your existing music collection and new recordings. It also
offers editing features and copies files from your computer to other playback devices or cloud
storage services.
What you can do with the Media center.
•
•
•
•
•
•
Create and save playlists
Importing from and exporting to devices
Tag Your Media Collection on page 58
Find any media file by name or criteria
Add folders to your media collection
Creating ringtones on page 55
Symbols used in Media center
Table 13: Symbols used in Media center. Symbols used by Audials One
Symbol
Description
Meaning
Filter
This symbol labels the button for setting filter options.
If any filter is active, the button is highlighted in color.
CD
This symbol denotes albums.
Photo
This symbols denotes files that are neither audio nor
video files. This can e.g. be cover pictures (image files).
Tag
This symbols labels the button for Tag Your Media
Collection. If any tags have been edited but changes not
yet saved, the button is highlighted in orange color.
Yellow LED
display
This symbol denotes your Anywhere connection status.
Yellow means active and waiting for data transfer.
Green LED display
This symbol denotes your Anywhere connection status.
Green means ongoing data transfer.
46 | OpenTopic | The Media center and Playing Media Files
The Player
All recorded and converted files are then displayed in the Player. As you will first listen
to your recorded media here, Player provides you with options for inspecting and editing
quality.
What you can do with the Player.
•
•
•
•
•
•
Create and save playlists on page 49
Export playlists
Tag Your Media Collection on page 58
Editing function
Reviewing files on page 61
Deleting media files on page 61
Symbols used for the Player
Table 14: Symbols used for the Player. Symbols used by Audials One
Symbol
Description
Meaning
Green check mark
This symbol denotes Reviewing files in a playlist.
Red X
This symbol denotes buttons, with which you may
delete various elements. For example, you may delete
stations from your favorites, Deleting media files or
wishes from your wishlist.
List with red X
This symbol labels the button for Removing files from a
playlist.
This symbol denotes linked audio files in a playlist.
Linked files are not saved on your computer.
Blue arrow
Whenever you use the music search, you have the
possibility to add a link to your playlist instead of
actually downloading the file. Linked files can be
played as long as the URL is valid and your computer is
connected to the Internet.
You cannot edit tags of linked files.
Filmstrip with blue
arrow
This symbol denotes linked video files in a playlist.
Tag
This symbols labels the button for Tag Your Media
Collection. If any tags have been edited but changes not
yet saved, the button is highlighted in orange color.
OpenTopic | The Media center and Playing Media Files | 47
Playing media files
All files recorded or converted by Audials One appear in the Player. Media files are
automatically organized in playlists. The Player displays information about your media files
and offers useful functions to e.g. play, filter, sort, edit and delete your media files, as well as
your individual playlists.
Working with playlists
Audials One works with two kinds of playlists:
• automatic playlists, as e.g. the playlists containing the newest recorded files
• your individual playlists, also called user playlists for brevity.
The following table lists differences in handling both types of playlists:
Automatic playlists
Your individual playlists
Create
Created automatically
You can create new lists,
anytime
Edit
-
You can add, remove and
change individual items on a
list, anytime
Sort
Sortable by criteria, e.g. by
age of creation
You can order a list by
moving tracks up or down
Delete
Automatically deleted after a You can/must delete lists
certain while
manually
Rename
-
You can rename lists,
anytime
Exporting files to external devices
Exporting media files can be done within the Player as well as within the Media center view.
The Player offers basic export functionality. The Media center view offers more flexibility
regarding the import and export of sets of files at once.
Click the target device button to export the selected files to an external device (e.g. CD
Burner).
48 | OpenTopic | The Media center and Playing Media Files
Figure 9: Exporting in the Player
Symbols used for the Player
Table 15: Symbols used for the Player. Symbols used by Audials One
Symbol
Description
Meaning
Green check mark
This symbol denotes Reviewing files in a playlist.
Red X
This symbol denotes buttons, with which you may
delete various elements. For example, you may delete
stations from your favorites, Deleting media files or
wishes from your wishlist.
List with red X
This symbol labels the button for Removing files from a
playlist.
This symbol denotes linked audio files in a playlist.
Linked files are not saved on your computer.
Blue arrow
Whenever you use the music search, you have the
possibility to add a link to your playlist instead of
actually downloading the file. Linked files can be
played as long as the URL is valid and your computer is
connected to the Internet.
You cannot edit tags of linked files.
Filmstrip with blue
arrow
This symbol denotes linked video files in a playlist.
Tag
This symbols labels the button for Tag Your Media
Collection. If any tags have been edited but changes not
yet saved, the button is highlighted in orange color.
OpenTopic | The Media center and Playing Media Files | 49
Create and save playlists
This article describes how to create and save playlists.
To create a playlist
1. Click Playlist in the player to open the playlist dropdown menu.
2. Select New > Empty.
The player now displays a new playlist with no entries. The star icon next to the temporary
title New List* indicates that the list has not been saved.
3. You may add as many media files to the playlist as you would like per drag and drop from
the media center.
4. Click Playlist in the player to open the playlist dropdown menu. Click Save.
You are prompted to give the new playlist a name.
5. Click Save to save the new playlist.
Note: Whenever you are browsing your media collection in the media center and, for
example, double-click an artist, a quick list will be created with all the songs by that artist.
You may then save this list as a playlist, if desired.
Sorting playlists
By default, the latest recorded files appear at the top of the list in the Player. The Player
offers several options for sorting playlists by criteria.
Restriction: Only automatic playlists can be sorted.
Your individual playlists cannot be sorted by criteria, as this would discard the customized
order of the files on the list. Instead, you can change the order of your individual lists by
moving tracks up or down.
To sort the recorded files e.g. by artist name, alphabetically
1. In the Player, open the Sort menu.
Default sorting is: By date recorded (new top).
2. Select By artist (a-z).
In the newly sorted list, you have quick access to all recorded media files by one artist.
Filtering playlists
This article explains how to filter the current playlist to get a better overview of your recorded
files.
To filter recorded files
50 | OpenTopic | The Media center and Playing Media Files
1. In the Filter box, type in a filter text, e.g. an artist or song name.
Only files containing your text are shown.
2. Click
to reset the filter text.
Getting more music and videos based on recorded files
The Player offers special actions for recorded files. These actions help you to get more music
and videos, quickly.
Each product view offers specific tasks. Switch to a certain view to show its available tasks.
Examples for special actions:
View
Special action
Radio
Get more music from a radio station which
already broadcasted a song that you like
Music wishes
Put an artist to your wishlist
Music search
Trigger a search for an artist
Converter
Add a file to the Converter list for reconversion
Example: Adding a radio station to your Favorites
To add a radio station to your Favorites:
1. Switch to the Radio view.
The available tasks are now offered on the menu bar just above the cover art and song
lyrics in the Player.
2. In the playlist, select a song recorded from an Internet radio station.
3. Click Favor.
The radio station which broadcasted the selected song is added to your Favorites. You can
now easily start recording it.
Importing from and exporting to devices
Audials One offers import and export functionality to copy music and video files from your
PC to external devices, such as mobile gadgets or online storages, and vice versa. This helps
you in accessing your media files anytime, anywhere.
Exporting media files can be done within the Player as well as within the Media center view.
The Player offers basic export functionality. The Media center view offers more flexibility
regarding the import and export of sets of files at once.
Importing media files can only be done within the Media center view.
OpenTopic | The Media center and Playing Media Files | 51
Working with devices
The most important device involved in importing/exporting features is your computer. All
files recorded and converted by Audials One, plus additional folders selected to be managed
by Audials One, are handled as content on My PC.
All sorts of external devices, gadgets, software and online service are summarized by the term
target device.
Exporting means to transfer files from your PC to a chosen target device. This includes e.g.
creating ringtones, copying files to a USB device, burning CDs/DVDs, and more.
Importing means to copy files from a target device to your PC.
See Figure 10: The import/export user interface on page 51 to realize how this concept is
visualized.
Import/Export User Interface
The import/export user interface is visible in every Media center view. The most significant
buttons are: the My Computer button and Target Device button. In addition to these two
buttons, a drop-down menu may be opened. (see Figure 10: The import/export user interface
on page 51).
The dual function of the device buttons:
• The My Computer button is also the button used to import files.
• The Target Device button is also the button used to export files.
Tip: Audials differentiates between files on your PC and on your target device by
marking files in white, light blue and blue. Here is an example:Figure 11: Example: To
import a media file on page 52.
• White: titles that are only on your PC.
• Blue: titles that are only on your target device.
• Light blue: titles that are on both your PC and target device.
Click here to open the dropdown menu for My PC.
Click here to import selected files
from an external device to your PC.
Click here to export selected files from your PC to an
external device. Click here to open the dropdown menu for the target device. Dropdown
menu for the target device
52 | OpenTopic | The Media center and Playing Media Files
Figure 10: The import/export user interface
Example: Importing a media file
Choose an artist.
Select the file you want to import.
Click the My PC button to
import the selected file. The song is now saved on your computer and appears here.
OpenTopic | The Media center and Playing Media Files | 53
Figure 11: Example: To import a media file
Burning CDs and DVDs
Audials One can burn your media files to audio CDs as well as data CDs/DVDs containing
media files in their original format (e.g. MP3 CDs).
To burn your songs and videos
1. Select CD Burner from the dropdownmenu for the target device.
2. Select the files you want to burn from the current playlist.
3. Click the target device button.
54 | OpenTopic | The Media center and Playing Media Files
The burning assistant opens. It will guide you through the burning process.
4. Follow the instructions given by the burning assistant.
Advanced task: Burning arbitrary file sets
You can also burn arbitrary file sets which are not stored on the same playlist, but spread
across your media collection.
To burn your songs and videos
1. Switch to the Media center view.
2. Select CD Burner from the dropdownmenu for the target device for exporting.
3. Browse your collection and check all media files you would like burn.
4. Click the target device button to export the checked files to the burning device.
The burning assistant opens. It will guide you through the burning process.
5. Follow the instructions given by the burning assistant.
Exporting content to USB Devices
Please make sure that Windows detects your device as a new drive before you continue.
To export your songs and videos from Audials One to an external USB gadget (e.g. a MP3
player or a mobile phone)
1. Connect your mobile gadget to your computer.
2. From the menu of target devices, select Smartphone, USB device... and follow the
instructions to configure your gadget to be used with Audials One.
If your gadget has already been configured, you can simply select your gadget from the
menu of export targets.
3. Select one or multiple files from the playlist.
4. Click the target device button.
The selected files are exported to your mobile player.
Note: To avoid data loss, always eject your device before disconnecting it from the
computer.
Syncing with iPod & Co.
Audials One can sync media files to iPods and similar devices.
Important: The mobile device is used as USB mass storage device.
Full synching functionality for iPod and similar devices is only offered by iTunes.
OpenTopic | The Media center and Playing Media Files | 55
Creating ringtones
Audials One can create ringtones from MP3 songs for your mobile phone.
Your mobile phone must support one of the following formats: WAV, MP3, WMA, WMV,
OGG
The maximum length for a ringtone is 30 seconds.
To create a ringtone
1. From the menu of target devices, select Ringtone creator.
2. Select a song from the current playlist, and click the target device button.
Audials One processes the song. The marked area indicates the ringtone.
3. Drag the marked area to adjust its position.
4. Drag the borders of the marked area to trim the ringtone.
5. You can playback your selection to test the ringtone.
6. Click Continue with Step 3..., and follow the instructions to upload your ringtone to your
mobile phone.
Anywhere: Connecting to own and external media
collections
With Audials-Anywhere your media collection is available anywhere: Access your media
collection on-the-go (e.g. with your smartphone).
What is Audials-Anywhere?
You may use Anywhere to:
• Make your media collection available to all your devices so that you have the possibility to
access your media collection on-the-go (e.g. with your smartphone).
Prerequisites for the exchange of media files with an external device
•
•
•
•
You have an Your personal Audials account
You are signed in on both devices with the same Audials-Account
Both devices are on and connected to the internet
An Audials-program currently runs on both devices (e.g. Audials One and Audials Light
on the other one)
Note: Install Audials Light on external devices to avoid troubles with your license key.
56 | OpenTopic | The Media center and Playing Media Files
LED Display for Anywhere
Symbol
Description
Meaning
Green LED display
This symbol denotes your Anywhere connection status.
Green means ongoing data transfer.
Yellow LED
display
This symbol denotes your Anywhere connection status.
Yellow means active and waiting for data transfer.
Questions and answers concerning Anywhere
Where can I see and edit all my Anywhere-connections?
In any media center view choose Anywhere > Manage anywhere connections... to see and
edit all your Anywhere-connections.
Organize your media collection
The media center provides you with the option, among others, to search for individual songs
or artists and to sort your media collection.
Mark files
To mark files, the checkbox must be activated.
1. Switch to any media center view (e.g. Music).
2. Click View.
3. Select Show check boxes.
Note: Marked files remain marked until you unmark them or shut down Audials One.
In any media center view you may click Check items below and click Uncheck all to
unmark marked files.
Using the filter to find media files
The filter can be used, for example, to only display songs by a specific artist.
1. In the Filter box, type in a filter text, e.g. an artist or song name.Only files containing your
text are shown.
2. Click to reset the filter text.
Note: The filter term entered remains active until it has been deleted.
OpenTopic | The Media center and Playing Media Files | 57
Browse your own media collection
This article describes media center functions that make browsing your media collection easier
and more convenient.
Which media files should be displayed?
You may select in the Music or Movies and entertainment view, which files should be
displayed.
• Click to select that, for example, only reviewed files are displayed.
• Click All above to select whether just audio or just video files should be displayed.
How should media files be displayed?
You may select how to display your media files in all media center views.
• Example: You want to find a special song? Type the title into the Filter text box.
• Example: You want to burn a CD with songs distributed in you media collection? Click
View and choose Show check boxes. Find your songs by typing their names in the Filter
text box. Check every file you want to export. Click the target device button to export all
checked files.
• Example: You want to listen to music from a special genre? Click View and choose Genre
view. Your media files will be displayed ordered by genre.
• Example: You want to view all songs of an artist? Click View and choose Genre-artist
view. Now, if you choose an artist, you see his/her songs displayed clearly arranged. Click
View and choose Table to display song information more detailed.
Reorganizing your media collection
The larger your media collection, the more work it is to maintain its structure, sorting and
naming according to your needs. The Media center view supports you with that task: its
Reorganize functionality allows you to change the folder structure and file naming of a part of
your media collection, or of a complete collection, in one go.
To reorganize a part of your collection:
1. Switch to any view of the Media center.
2. Click View > Show check boxes.
Now you are able to check files.
3. Check all media files you would like reorganize:
• Browse your collection and check files individually, or
• Open the Check items menu below the lists and select Check all to reorganize your
complete media collection
58 | OpenTopic | The Media center and Playing Media Files
Tags > Reorder files.
4. In the toolbar above the media list, click
Wizard pages will guide you through the necessary steps. Follow the given instructions.
Reviewing and marking recording quality
Tag Your Media Collection
Media files contain additional information about their contents in tags. Typical tags are, for
example, title, album name, album artwork, etc.
The Media center can search for additional information ("tags") for songs and videos, and
automatically add this information to your existing collection.
You may also edit tags for individual songs in the bottom of the player, if, for example, an
album name is incorrect or if you would like to change the spelling of a song.
To add additional information to your media collection, such as album artwork and lyrics
1. Switch to any view in Media center (e.g. All media files).
2. Select all media files that are to be edited
Note: While the function is in operation, you may not use other Audials One functions.
Since editing thousands of songs would take awhile, it is recommended to tag large
collections over night.
3. Click the button with the tag symbol and select Tags from internet in the tool bar above
the media list.
Audials One edits all selected files. This could take awhile.
Manually Edit Tag Information
You may also modify tag information manually for individual files, e.g. to change the spelling
of an album.
Browse through your collection and select all the files you wish to edit from the media list
below. Click the button with the pen symbol in the player below. Edit the properties of the
selected files with additional information in the area to the lower right.
Important: Do not forget to save your changes by clicking clicking the button with the
tag symbol and selecting Save all changed tags.
OpenTopic | The Media center and Playing Media Files | 59
Turning off tagging of recorded files
Audials One automatically tags the recorded files, and adds lyrics to songs. This article
explains how to switch off this feature.
To turn off tagging and adding lyrics
1. Go to Options > Convert & Process.
2. Clear the Add ID3 tags check box.
3. Clear the Add lyrics check box.
4. Click OK.
Editing function
This article describes which files and to what extent you may edit them with the edit function.
Editing songs
The Audials One editing function may be used to edit the beginning and end of recorded
songs:
• You may use the editing function to shorten all MP3 songs by cutting the beginning and
end of a recording.
• For recordings in the Radio view, you have access to an additional 60 seconds before the
beginning of the song and after the end of the recording to adjust the song beginning and
end.
Song fade in and fade out
The Audials editing function can also be used to fade in or fade out the beginning or end of a
song:
• You can fade in the beginning or fade out the end of any MP3 song.
• For recordings in the Radio view, you may edit a fade in/out created by Audials.
Note: If you would like to prevent incomplete songs from being recorded, you may
adjust the settings accordingly in Options > Filters.
60 | OpenTopic | The Media center and Playing Media Files
Overview of editing functions
Table 16: Editing options
Which files would you like toHow much of the song can beHow much lead and overrun
edit?
edited?
time is available?
Automatic recordings in the Up to 60 seconds at the
Up to 60 seconds
Radio view
beginning and end of a song
Continuous recordings in the
Complete recording
Radio view
Up to 60 seconds
Recordings from the Capture
Up to 60 seconds at the
Audio view and the Search
None
beginning and end of a song
view
Songs that cannot be recorded Up to 60 seconds at the
None
by Audials
beginning and end of a song
Edit recorded songs
This article describes how to edit songs.
Restriction: Only audio files in MP3 format can be edited. For more on additional
restrictions, please read Editing function on page 59.
To edit a song
1. Click on the song in the Player that you wish to edit.
2. Click Cut.
The editing window will open.
Note: If the Cut button is deactivated, the song selected cannot be edited (e.g. because
it is not an MP3 file).
3. Click the audio track to move the playback marker and click
from the point marked.
4. Move
to adjust the song beginning and move
5. Click
to test the modifications made.
to play the song back
to adjust the duration of fading.
6. Click Track end and repeat steps 4 on page 60 to 5 on page 60.
7. Click Save if you are satisfied with the result.
You may now play back the edited song in the player. The editing process for files
appropriate for editing may be repeated.
OpenTopic | The Media center and Playing Media Files | 61
Reviewing files
By marking files as reviewed, you can tell Audials One that you are content with the files'
quality.
To toggle files reviewed / not reviewed
1. Select media files in the current playlist.
You can select individual tracks, or several items at once using multi-selection.
2. Click to toggle the review state of the selected media files.
Notice the green tick mark next to files which have been set reviewed.
Audials One's duplicate filter detection can be set not to create duplicates for files you have
set reviewed.
Deleting media files
This article explains how to delete media files physically.
Caution: Deleting files is permanent and cannot be undone.
To delete media files
1. Select media files in the current playlist or the media center. You can select individual
files, or several files at once.
2. Click
.
3. If you are sure you want to delete the selected files, click Yes.
The selected files are permanently deleted from the storage medium (e.g. your hard-drive). At
the same time, the files are removed from all playlists.
Removing files from a playlist
You can also just remove files from specific individual playlists, instead of deleting the files
permanently.
Restriction: You can only remove files from your individual playlists. You cannot
remove files from automatic playlists. Read more on playlists ...
To remove files from an individual playlist
1. Select media files in the playlist. You can select individual files, or several files at once.
2. Click
.
The selected files are removed from the current playlist, and only from that playlist. The files
are still available on the storage medium (e.g. your hard-drive), and also on other playlists, if
previously listed.
62 | OpenTopic | Controlling the recording and converting process
Controlling the recording and converting
process
The status line provides information about the current state of the ongoing recording and
processing activities.
Status line
The status line is located at the bottom of each view. The status line shows:
• information on the ongoing activity of the current view
• information about how many files are currently recorded and processed in total (summedup for all views together)
Figure 12: Status line for Web view, displaying view-specific information first, then the number
of current files currently recorded and processed by Audials One, in total
Click
to expand the status line and see a detailed processing list.
Processing list
The processing list lists all files that are currently recorded, converted or queued for
processing. The processing list allows you to see and control the processing of individual
media files (e.g. start and stop recording, clean up the list, etc.).
Figure 13: Expanded processing list
Click
to collapse the processing list and see the view's status line.
Speeding up processing on multi-core CPUs
As default, only one file at a time is processed. If your computer has multiple processor cores,
go to Options > Convert & Process to increase the number of simultaneous encodings.
OpenTopic | Controlling the recording and converting process | 63
Stopping all internet traffic
Located right below the status line is the Stop all button. Use the Stop all button to
immediately suspend recording and converting processes of all the product views, e.g. to free
internet bandwidth.
Figure 14: The Stop all button at the very bottom of the main window
To stop recording and converting:
1. Click Stop all.
2. Select Stop using the internet.
Limiting the amount of recorded files
Automatic recording of music and videos can use up a lot of hard disk space. By defining a
Job, you can limit automatic recording by setting a maximum for the files to be recorded.
The limit applies to both the Radio view and the Music wishes view.
To apply a job limit to a running recording and/or wish fulfilling
1. Switch to the Radio or the Music wishes view.
2. Select the Job check box.
3. Select the type of limitation.
For example, select Data limit.
4. Select a limit value.
For example, select 300 MB.
The recording processes will stop after the set limit is reached (in the given example, after
recording 300 MB of data).
64 | OpenTopic | Options & Configuration
Options & Configuration
This article covers options and configuration for Audials One.
If you are an advanced user who wants to optimize the results delivered by Audials One, you
can configure your software as described in the following topics:
Improving performance: Setting a custom temporary files
folder
If you have more than one hard disk drive, setting the temporary files folder to your fastest
drive can speed up the performance of Audials One.
To set a custom folder for temporary files
1. Go to Options > Output .
2. Under Temporary files, click ....
3. Select a folder and click OK.
Turning on suppressed warning dialogs
Audials One shows warning dialogs before critical operations. You can switch them off, but it
may be useful to show them again.
To restore warning dialogs, along with all other suppressed message boxes
1. Go to Options > General .
2. Click Restore messages.
3. Click OK.
Changing the main color scheme
You can change the color scheme of the main window of Audials One. Color schemes decide
which colors are used to display text and background. Select whatever color scheme you like
best or the scheme that suits your specific needs.
To change the color scheme
1. Click
, located in the upper right of the main window.
2. Select one of the offered color schemes.
OpenTopic | Options & Configuration | 65
Tip: When working in a bright environment, the Snow scheme (black text on light
grayish background) is a good choice regarding contrasts.
66 | OpenTopic | Your personal Audials account
Your personal Audials account
With your Audials account, not only can you sign in to the program, but also to the forum and
Audials Community. An Audials account has lots of advantages.
A joint account for Audials One, the forum and the community
Why use an Audials account?
• Sign in to the Audials forum using your Audials account to find help for your product.
• If you are signed in, you may share wishlists with the Community.
• If you are using Audials One on more than one computer, sign in using the same Audials
account to automatically update your favorites on any computer.
• Enter your sign-in information when filling out the contact form to reach the technical
support team via e-mail.
Note: If you already have an account for the Audials forum, you may simply use that
account without having to create a new one.
Questions and answers on your Audials account
Do I have to be signed in to use all the functions in Audials One?
No. Even if you are not signed in, you will still have access to all of the functions in Audials
One.
I have already created an account for the Audials forum. May I use this account to sign in to
Audials One?
Yes. If you have already created an account for the forum or Community, you do not need to
create a new one.
I forgot my password. How can I sign in using my Audials account?
Visit the Community website. Enter your e-mail address (please use the same e-mail address
you used to create your Audials account) and click E-mail new password. A new password
will then be sent to your e-mail address automatically.
Where can I edit my Audials account (e.g. to change my password or nickname)?
In Audials One, click Signed in in the lower left-hand corner. Click Edit. The Audials
Forum opens in your Browser. Click My Audials Account > User account. Here you may
edit your Audials Account.
OpenTopic | Your personal Audials account | 67
Create an Audials account
This article describes how to create a new Audials account.
If you already have an account for the Audials forum, you may simply use that account
without having to create a new one.
To create a new Audials account
1. Start Audials One.
2. Click Log in in the bottom left-hand corner.
3. Click Sign up now.
A dialogue will open and prompt you to enter the data required for registration.
4.
Note: Your user name can be seen by others, whenever you enter something into the
forum or share contents with the Audials Community.
Enter the required data and follow the subsequent instructions from the assistant.
As soon as you have created an account, you will receive an e-mail.
5. Click the activation link found in the e-mail to confirm your e-mail address.
Your new Audials account is now activated and can be used for the Audials forum and the
Community.
Audials Community: Getting and sharing artist
compilations
The Audials Community (http://community.audials.com) is the place, where Audials One
users share their wishlists.
This article explains how to import wishlists from and export wishlists to the Community.
Wishlists
Wishlists are compilations prepared by dedicated music fans, which you can load into Audials
One. Audials One scans the web for artists on the wishlist, and automatically records all
matches. You can also share your personal wishlist online.
In the Music wishes view, you can see all artists listed on the current wishlist. You can
compile several wishlists, and switch between them. Audials One saves all your wishlists
automatically.
68 | OpenTopic | Your personal Audials account
Community information on supported Audio / Video Websites
The Audials Community lists websites which are currently supported for Web recording. The
Community also offers helpful information regarding which websites streaming encrypted
content.
Getting wishlists from other users
To load a wishlist from the Audials Community
1. Switch to the Music wishes view.
2. Click Community.
Your browser opens the Audials Community website.
3. In your browser, select a wishlist, and click Download.
4. Audials One automatically opens and loads the selected wishlist.
The wishlist appears in the Music wishes view. To switch to another wishlist, click the menu
button with the name of the current wishlist.
Note: If Audials One does not automatically load the selected wishlist, go to your
download folder, and drag-and-drop the wishlist file onto the list onto the Music wishes
view area.
Sharing wishlists online
In order to upload a wishlist, you need to Create an Audials account, first.
To share your wishlist with other users
1. Switch to the Music wishes view.
2. Select a wishlist.
3. Click Upload.
Your browser opens the Audials Community website.
4. Sign in to your account.
5. Fill out the necessary information about your wishlist, and click Save.
Your wishlist is now online, and can be downloaded by other users. Thank you for being part
of the Audials Community!
OpenTopic | License Information | 69
License Information
This page describes how to handle license information and procuct activation.
Note: Please keep your license information in a safe place. We strongly suggest to print it
out, and file it with other important documents.
License Key
After ordering your product through our website, you will receive an e-mail with your serial
number and your license key. The license key is 65 characters long.
You need your license key to activate Audials One.
Activation Key
If you bought your product in a store, your product box contains a product CD and an
activation key printed on the CD envelope. The activation key is 13 digits long.
You have to provide the activation key during installing Audials One from CD.
70 | OpenTopic | Troubleshooting Audials One
Troubleshooting Audials One
When you encounter problems with Audials One, please follow the instructions below.
If you have one of the following issues, follow the links to get help:
Up-to-date troubleshooting info from the support team
Check out the online support page which contains the latest information on currently known
problems and workarounds, offered by the Audials One technical support team:
• Support information on the Audials One website
General troubleshooting steps
If none of the issues above match your situation, continue through the following steps.
These steps fix many problems with Audials One.
1. Update Audials One.
See Updating Audials One to the latest version on page 74 for instructions.
2. Update Windows.
Make sure your operating system is up-to-date. See Windows 7 Help for more information.
Still need help with your problem?
If nothing helped and you could not find a satisfying answer in any of the information
resources, please ask your question on the forum or report the problem to our technical
support team.
• Ask a question
• Reporting technical problems to the support team on page 75
• Support information on the Audials One website
Audials One crashes
A crash is what occurs when Audials One unexpectedly closes or quits.
OpenTopic | Troubleshooting Audials One | 71
This procedure guides you through the steps to fix a crash, and to report and get help fixing a
crash.
Many crashes can be fixed by following steps 1 on page 71 and 2 on page 71. Try
these first before reporting a crash.
To fix a crash
1. Update Audials One.
See Updating Audials One to the latest version on page 74 for instructions.
2. Update Windows.
Make sure your operating system is up-to-date. See Windows 7 Help for more information.
If the crash persists, continue with the following steps.
To report a crash and get help fixing a crash
3. Reproduce the problem situation.
When Audials One crashes, the The Crash reporter window appears.
4. Enter your email address in the Crash reporter window (compare Figure 15: Crash reporter
windows after a crash occured. Gathering information (left), and form to submit the report
(right). on page 72) and send the report.
Providing your email address along with the report allows the support team to identify
your crash report.
5. Open the support contact form at http://audials.com/contact/en and fill in the requested
information. Amongst other things:
a) Enter your Audials account username and password.
The contact form now displays your account email address. Verify that it is the same
address you used when sending the crash report in step 3 on page 71. If the address
used in the crash report differs, enter information about it in the description textfield
(e.g. "Address I used for crash report: [email protected]").
b) Enter a summary of your problem and description on how to make the problem occur.
Also add a short note telling when you send the report (e.g. "a few minutes ago", or
"yesterday").
6. Submit the contact form.
You will receive a confirmation email within a few minutes. The support team usually
answers your request within 72 hours.
The support team will guide you through the necessary procedures to fix your issue.
The Crash reporter
The Crash reporter component is a small program accompanying Audials One. It detects
severe problems occuring in the product and automatically collects technical information
about the problem situation and context. You can choose to send this information to the
Audials One developers to help fixing such issues.
Tip: Crash reports help a lot to improve the stability of the software. Sending reports is
highly recommended.
72 | OpenTopic | Troubleshooting Audials One
Although you can provide your email address along with a report, you will usually not be
contacted after you sent a report. This is because the developers fixing a problem have all
information they need and don't require more input from your side. To actually get help fixing
a crash, or to e.g. get feedback about when a crash will be fixed, you need to follow steps 3 on
page 71 to 6 on page 71 as described above.
Figure 15: Crash reporter windows after a crash occured. Gathering information (left), and form
to submit the report (right).
Audials One does not activate
This article covers the most common problems which may occur during product activation,
and how to solve them.
Message
The entered key is
not a valid license
key.
Please check the entered
license key for typing
errors. The license key is 65
characters long. The safest
way to enter the key is to
copy-and-paste it from your
license e-mail. Fore more
information, see Activating
Audials One.
The entered key is not
valid for this
product, or matches
a prior/an updated
product version.
You entered a correct license
key, yet it is not valid for
the product or the product
version that you have
installed.
A typical cause for this
message: your license key
Instruction
OpenTopic | Troubleshooting Audials One | 73
Message
Instruction
is valid for an older product
version. You can find all
older versions linked for
download in the support
forum: Version History.
You can use this key This text tells explicitly
for ...
which product and which
product version the entered
key does match to. Install the
named product version and
retry the activation.
Other frequent problems with activation
Audials Tunebite users: My license key was accepted without any error message. Audials
Tunebite still only converts 10 minutes of my video files. What's up?
You might have purchased Audials Tunebite Premium. Please note that Audials Tunebite
Premium only offers capabilities for audio file conversion. Please refer to our website for
further information on the different versions of Audials Tunebite.
My key is shorter, it has only 10 or 13 digits instead of 65 characters. And it is not accepted.
What's up?
Have you purchased a product box with an installation CD? Your key is an activation key
which can only be entered during installing from CD. See Installation from CD on page 4
for instructions.
Retrieving a lost license key and the corresponding
product version
This article explains how to retrieve your license information in case of loss.
Restriction: This option is only available for customers who purchased the software
through our website (http://audials.com) at Element5/Digital River GmbH. If you
purchased the product through other resellers, please contact those resellers for further
assistance.
To retrieve your license key or the product version you originally purchased
1. Open the License FAQ on our website.
2. Provide the e-mail address employed for purchase.
You will receive an e-mail including the license key and a link to download the version you
had originally purchased.
74 | OpenTopic | Troubleshooting Audials One
Amazon download fails
When a download from amazon fails you may restart the download.
To restart a failed download
1. Close Audials One.
2. Type the following path into your Windows Explorer address bar and press Enter:
• For Windows Vista and 7: C:\ProgramData\RapidSolution
\Audials_2012\PurchasedMusic
• For Windows XP: C:\Documents and Settings\{username}\Local
Settings\Application Data\RapidSolution
\Audials_2012\PurchasedMusic (replace {username} with your Windows
username).
You find all your purchased songs as .amz files in this folder.
3. To restart a failed download: double-click the desired file.
The Amazon Downloader will retry to download this file. Once you double-clicked
an .amz file it disappears. If you want to avoid that: copy the file before you double-click
on it.
Songs downloaded in this way you will find in the Amazon download folder.
Note: Visit the Amazon help page: Troubleshooting MP3 Downloads for continuative
information.
Updating Audials One to the latest version
If you encounter problems or errors with Audials One, you should make sure you have the
latest version of the software installed.
Updates are minor patches, provided to fix bugs and to improve the usability of products.
Updates within a major version are free. Example: If you bought Audials One version 9,
updates to any version 9.* are offered for free.
Updates only override internal program files. All your personal settings, output files, and data
like wishlists and favorites etc., will be preserved.
To check whether you have the latest version installed
1. Start Audials One and open Options > General. Under group Product activation, click
Info about installed version.
The displayed About Dialog shows name and version number of your installed product on
the first line.
2. Compare your installed product's version number to the latest available version's number.
Installed version
Where to find the latest version
Audials One 9.* (e.g. 9.0.54502.200)
product download page
OpenTopic | Troubleshooting Audials One | 75
Installed version
Where to find the latest version
Older version (e.g. Audials One 8 .*)
Version History
Note: If both numbers are equal, you don't need to update. You are already running the
latest version.
To update Audials One to the latest available version, if both numbers are not equal
3. Exit Audials One.
4. Download the setup file.
5. Open the download folder. Double-click the symbol of the setup file Audials_OneSetup.exe to launch the installation procedure.
6. Select Quick installation, use default values, then click Next >. Follow the instructions
through the installation procedure. This may take a few minutes. Please wait.
You are now running the latest version of Audials One.
Reporting technical problems to the support team
The support team can assist you with solving problems best if you collect log files, system
and product information, screenshots and information on how to reproduce your problem.
Follow the steps below in order. Follow the links to get detailed instructions for each
step:
Note: You need a free Audials account to post questions on the form and to contact the
support team.
Turning on writing log files
When troubleshooting technical problems, you should activate writing log files. Log files will
help the technical support team to identify the problem.
Log files contain a protocol of the technical operations of the software. This protocol allows
the technical support team and the software developers to understand the exact behaviour of
the software.
To turn on writing support logs
1. Go to Options > General .
2. Optional: Delete all old log files.
If you intend to reproduce an error or problem and to report it to the support team, it is
recommendable to delete all old log file content. This will ensure the amount of log files is
as small as possible.
a) Click Open log folder to open the log file folder.
The log file folder consists several subfolders, each containing a number of text files.
76 | OpenTopic | Troubleshooting Audials One
b) Select and delete all subfolders.
c) Close Windows Explorer and go back to Audials One.
3. Select the Write support information to log files check box.
4. Click OK.
Audials One is now writing log files while you use the software as usual.
To turn off writing log files, clear the Write support information to log files check box in
step 3 on page 76.
Reproducing and describing a problem
To get advise on problems from other users or the support team, it is important to note down
exactly what you do to get into the problem situation.
In case of technical failures, or if the support team already requested to do so, make sure to
Turning on writing log files before you reproduce your problem situation.
To describe a problem
1. Sum up the error or problem in one or two sentences in your own words.
• Include information about when the problem occurred for the first time. If you
remember anything special that you've done around that time (e.g. updated the product,
installed a new firewall software ...), add that information, too.
2. Repeat the steps that lead to your problem. For each step, shortly note down what you do.
• Quote the exact titles of dialogs, text messages etc. that are displayed.
• Quote the exact labels of buttons, check boxes, etc. that you click.
3. When you have reached the error or problem situation, create one or more pictures of the
screen (a so-called screenshot) showing the situation.
You can create screenshots using a graphics painting program like e.g. Microsoft Paint.
See Windows 7 Help for more information.
You can now Turning on writing log files.
Sending problem information to technical support
The support team requires you to collect information on how to reproduce your problem,
along with technical information on your system, to work on a technical problem.
The following steps assume you have already followed the instructions about Turning on
writing log files on page 75 and Reproducing and describing a problem on page 76.
To send problem information to the support team
1. Collect log file information from the log folder:
a) Start Audials One. Go to Options > General . Click Open log folder to open the log
file folder.
b) Select all subfolders and combine them into one compressed file (zip file).
OpenTopic | Troubleshooting Audials One | 77
See Windows 7 Help for further information.
2. Drag all screenshots you have created to the compressed file to add them.
3. Optional: Create a system information file and add it to the compressed file.
a) Save a system information file.
See Windows 7 Help for further information.
b) Drag the system information file to the compressed file to add it.
4. Open the support contact form at http://audials.com/contact/en and fill in the requested
information. Amongst other things:
a) Product name and version number: Open Options > General. Under group Product
activation, click Info about installed version.
The displayed About Dialog shows name and version number of your installed product
on the first line.
b) Summary of your problem and description on how to make the problem occur.
5. Browse to the compressed file you have created in steps 1 on page 76 to 3 on page
77 and add it as attachment.
6. Submit the contact form.
You will receive a confirmation e-mail within a few minutes. The support team then usually
answers your request within 72 hours.
Questions and Answers
I have written an e-mail to the support team and still got not answer. What now?
Did you receive a confirmation e-mail within a few minutes after you sent your e-mail?
If not, please check your e-mail and especially spam filter settings. Maybe the support's
answer was misclassified as spam.
If you still got no support answer after a few days, something went wrong. We're sorry!
Please try again. Make sure to check for any confirmation or error message during
submitting the support form.