Medicine for Members Event A Potted History of QMC: 40th Anniversary – January 2017 Feedback Report The Queen’s Medical Centre (QMC) opened its doors for the first time in 1977 and in 2017 we are celebrating our 40th anniversary. To mark this occasion for the first time NUH members had the opportunity to come to an illustrated talk by Paul Swift, Honorary Archivist of our hospitals. Members heard how the QMC’s creators managed to fight off those who were against its construction, and to how the QMC has become one of the world’s leading teaching hospitals in research and medical innovation. Paul has been researching the history of Nottingham’s Hospitals for the past 21 years and manages the Nottingham Hospitals History website and related Nottingham Hospitals History Facebook page. After beginning with just one sheet of A4 and a pen Paul’s research has taken him to London and the Royal Colleges, the London Clinic on Harley Street, the Queen Victoria Hospital East Grinstead and numerous articles, books, radio interviews and appearances on television. NUH Member, Keith Murray, also spoke at the event. Keith was a member of the design team and Resident Engineer for Revel Hayward & Partners in 1976 when West block was commissioned and Phase 2 was under construction. Keith spoke about his experiences being part of this team and showed interesting photographs of the site. He subsequently worked at the Trust and was one of the last members of the original design team to retire in 2013. The event was kindly sponsored by The League of Friends QMC. To mark this milestone anniversary we want to share stories and memories from patients and staff spanning the last four decades. If you have a story or memory to share, please get in touch: [email protected] Tweet @nottmhospitals #QMC40 0115 924 9924 ext. 65063 54 people attended the event. 38 delegates completed the feedback form, here are the results. Which member category best describes you? 6% Foundation Trust Member 31% 63% Member of the public Former member of staff Over half of attendees were NUH Members. However there was a significant number of attendees who were members of the public, some of which were former staff. This demonstrates that event promotion is reaching a wide audience, not just Members. We should have membership information readily at events to enable people to sign-up if they wish to. What did you think about the event overall? 8% 28% 33% Excellent Very Good 31% Good Majority of attendees thought the event was excellent or very good. Only a small number thought it could be improved. This was mainly due the quality of sound in the venue. Could be improved How likely are you to recommend future events to friends and family? 14% 32% Extremely Likely Likely 54% Neither likely or unlikely The vast majority of attendees said they would recommend future events. The was a few people that said that it would be neither likely or unlikely that they would recommend events. We can conclude that the uniqueness of the event subject that attracted them. Also, many attendees had their own ‘history’ with QMC. What were your expectations of the event prior to attending? Below are some of the comments we received: Learning about QMC history. To see old photos of then and now. Looking forward to learning about the development of the QMC and problems that arose. That it would be interesting and informative. A presentation and talk. As a previous employee I was interested to learn of its history. Now, and then presentations. To see the site before development and how it developed. To become more acquainted with the building and development of QMC and how the surrounding area was affected and developed. Early history of QMC. To learn more of the history of the planning/ building and relationships to old hospitals. To hear of cooperation from London Hospitals to a new Medical School outside of the capital. Did we meet these expectations? The vast majority of attendees simply answered, ‘yes’. Very interesting pictorial presentation of how everything has evolved into today’s world. Only two people mentioned ‘in-part’- commenting on ‘less technical information and more prior liaison by presenters. What would have improved your experience of the event? More time for questions. I could hear at the front but mic may have helped. Better acoustics – noisy air conditioning. Nothing! Improve the sound quality. Amplification of first speaker and raising height of the screen. Paraphrase the slides rather than reading the lengthy wording. Turn off some of the bright lights. Medilink buses delayed by 20 minutes – so got there late! Sound system. What other events would you like to see at NUH? Use of ‘cutting edge technology’ in the hospital. Departmental visits. Development of services. Continue variety. Any other comments? Good, enjoyable. Very interesting pictures, couldn’t hear the speakers very well. Carry on – you’re doing a great job. Looking forward to future events. Thank you very much. Very enjoyable. The R/ Therapy suite at the city. Very good. Extremely interesting. Key learnings from the event • Overall the attendees found the event very interesting and enjoyed seeing the past photographs of the QMC. As part of our QMC40 celebrations we should look to display these around the hospital this year. • We had several comments about the ‘acoustics’ of the room that was used and the fact that one of the speakers couldn’t be heard easily. For all future events we will ensure that microphones and speakers are available (including hearing loops if necessary) and we will review the event locations to ensure it is appropriate for the delivery of the event. • The event was very well attended with several members who were unable to make it asking if there would be another opportunity to hear the QMC’s history. Also, with several past staff members present and the event not promoted to our current staff, it would be good to hold a similar event later this year for staff, members and other stakeholders. Many thanks to Paul Swift, Keith Murray and The League of Friends QMC in making this event a success.
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