Please be considerate of others and silence cell phones and pagers

Ring, Beep, Chirp, Buzz…
Please be considerate of
others and silence cell
phones and pagers.
Thank you!
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
1
Doing More with Less!
How Can I Automate This Stuff?
John Ley
Director of Information Services
Development & External Affairs
Southern Methodist University
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
2
Do More
With
Less?!?!?!
Time Management / Efficiencies
• Take a Time Management Course
• Bad Mail Returns
– Research Now?
– Mark Bad?
• Online Sources
BA
D!
– Alumni Finder
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
4
Let Someone Else Do The Work!
• Helpful Departments
– Common Format
– Temporary Access
– Training
– Students
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
5
Dealing with the Information We Have
•
•
•
•
•
Bar-Coding
Mass Loading
Robot
Delete Dupe Process
Address Cleansing
October 2005
XX
CASE Alumni and Donor Records Workshop - San Jose, California
6
Bar-coding
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
7
Constituent ID
Gift Type (Pledge Payment)
Pledge #
It knows who to credit
It knows how much is due
October 2005
System Automated Process
It knows where to put it
CASE Alumni and Donor Records Workshop - San Jose, California
8
Mass Loading Information
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
9
Robot
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
10
Delete Dupe / Address Cleansing
• Duplicate Data is a Problem!
– Search out Duplicates
– Merge Data
– Delete
XX
• Accurate Data is Important!
– Verify and standardize
– Batch mode
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
11
Online Giving
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
12
Online Communities
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
13
Self-Service
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
14
Surveys- Paper or Online
Reason for change
CLASS INFORMATION
Degree/Class
Preferred Reunion
Year
CONTACT INFORMATION | Please include your
FULL name.
Your FULL Name
Electronic Images for all to see
Maiden Name
Your E-mail Address
Home Phone
Home Address
City, State, ZIP,
Country
Accurate
Data
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
15
Doesn’t it Cost a Lot?!?!
• Well, that depends!
• How much does it cost now?
• How much does
it cost NOT to?
• ROI
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
16
Questions, Comments, Examples?!?
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
17
Doing More with Less!
How Can I Automate This Stuff?
John Ley
Director of Information Services
Development & External Affairs
Southern Methodist University
October 2005
CASE Alumni and Donor Records Workshop - San Jose, California
18