system, as well as to offset a portion of the effects of water conservation and loss of local business. Will using less water reduce my bill? Yes. Using less remains the number one way customers can reduce their utility bill. Does water conservation cause rates to increase? To a certain extent, water conservation can cause rates to increase. Some of the utility’s costs are “fixed.” Fixed costs exist regardless how much water is used by customers. For example, painting a water tower or repairing a water main. When significantly fewer gallons of water are being sold by the utility, fixed costs must be spread over a smaller number of gallons, thereby causing an increase in the cost per gallon. To minimize rate increases, Cedarburg Light & Water continually looks for ways to reduce its costs. Cost-saving decisions and procedures are implemented and staff size is decreased through attrition wherever practical. Cost savings are achieved while remaining mindful of the utility’s core purpose — Exceptional service to the community at a reasonable cost. As a customer of Cedarburg Light & Water, you can feel confident that “service” remains our most important mission, not “profit.” Rates are based on the cost of service, not the need to make profits for outside investors. Will you pay for the aeration system just installed at one of the utility’s wells? The aeration system recently installed at the utility’s well on the corner of Wauwatosa and Sherman Road will remove a contaminant, vinyl chloride, from the water supply before it is delivered to Cedarburg residents and businesses. The approximate $900,000 incurred to install the aeration system is not being included in rates at this time since full reimbursement is being sought by Cedarburg Light & Water from the parties responsible for the contamination. 6 How do Cedarburg’s WATER rates compare? Even after a change in rates, water bills in Cedarburg will remain very competitive as shown in the chart below. AVERAGE MONTHLY RESIDENTIAL WATER BILL COMPARISON Based on Monthly Water Usage of 4,700 gallons & 3/4” Meter Using Rates in Effect as of November 2011 Hartford What can you do to help lower your electric and water bill? How can we help? One of the most important, immediate things you can do to help lower your utility bill is to use energy and water more efficiently and eliminate waste. Doing so will preserve our non-replenishable supply of natural resources, enable power suppliers to avoid or delay building expensive new power plants, lower exposure to the risk of costs associated with new environmental regulation, and avoid the need to drill more wells. When it comes to saving energy and water, we’re your local resource. Cedarburg Light & Water offers a number of energy efficiency and conservation programs for customers to help you lower your utility bills. For more information, stop in and see us, call 262-375-7650, or visit our website. You can also utilize resources available to you through our participation in Focus on Energy. Learn more about the Focus programs at focusonenergy.com or call 800-762-7077. Mequon Port Washington Meno. Falls Cedarburg-w/3% incr West Bend Cedarburg-present Jackson Grafton Germantown The above calculations do not include “Public Fire Protection/Fire Flow Capacity Charge.” In some communities, this is billed as part of the water bill; while in others, it is part of the property tax bill. The chart shown here illustrates how the “average” residential customer’s water bill in Cedarburg compares to the amount charged by other utilities for the same usage. Rates in effect as of Nov 2011 were used on the chart except for the bar showing Cedarburg’s 2012 cost, which includes the 3.27% increase described. If you would like to compare your own water bill, based on your own usage, check out the bill calculator provided on the Public Service Commission of Wisconsin’s website at http://psc.wi.gov. Click on Water and then on Resources, Reports and Tariffs. 7 We hope you have found this information helpful. If you have any question or concerns, please give us a call or stop in and see us. You may also contact the Public Service Commission of Wisconsin at 608-266-3766 regarding the pending water rate application. ANNUAL RATE UPDATE While your monthly bill shows the rates you pay for electricity and water, this pamphlet provides additional information about your rates and any changes that will occur in 2012. If you have any questions about the rates you pay, or if we can be of assistance in any other way, please feel free to give us a call or stop in and see us. We’re right here in Cedarburg. INDEX N30 W5926 Lincoln Blvd. Cedarburg, WI 53012-0767 Phone: 262-375-7650 E-mail: [email protected] www.cedarburglightandwater.com 8 PAGE 2 About Cedarburg Light & Water PAGE 2 What Your Electric Bill Pays For PAGE 3 Electric Rates for 2012 PAGE 4 Electric Rate Comparisons PAGE 5 What Your Water Bill Pays For PAGE 5 Water Rates for 2012 PAGE 7 Water Rate Comparisons PAGE 8 Lowering Your Bill About Cedarburg Light & Water ELECTRIC Rates for 2012 We’re very proud to have been providing utility services to the Cedarburg community for 110 years. We’re not-for-profit, which means we work hard to keep costs down while continuing to deliver reliable, high-quality service for our customers. “Service” is our mission, not the need to pay out-of-town stockholders. Rates are kept low and savings are achieved in our community. Will the electric rates you pay change in 2012? Last year, Cedarburg consumers saved about $1.5 million in electric charges compared to rates paid in surrounding communities such as Grafton, Port Washington, West Bend and Milwaukee, helping to strengthen our local economy. A payment made to the City of Cedarburg by the utility of over $600,000 in lieu of property taxes also helped reduce the local taxes paid by residents and businesses, further strengthening our local economy. What does your ELECTRIC bill pay for? 75% pays for power generation & transmission. Electricity is generated at various locations in Wisconsin and delivered to Cedarburg over the statewide transmission system. Some of the electricity is even generated outside of Wisconsin. 25% pays for operation of Cedarburg’s electric utility and local distribution of power. Once the electricity is delivered to Cedarburg, Cedarburg Light & Water Utility distributes the power to you and your neighbors via substations, poles and wires located in Cedarburg. Cedarburg Light & Water installs and maintains this equipment, and bills and collects from local consumers. 25% 75% Power Generation and Transmission Operation and Distribution in Cedarburg Power generation & transmission. Changes in power generation and transmission costs will cause an approximate 1.3% increase on your electric bills in 2012. For the average residential customer (with a monthly energy usage of 700 kilowatt-hours), this means an extra $1.12 per month. Your increase will be included in the line titled “Power Cost Adjustment” on your monthly bill, as this line item covers fluctuations in power generation and transmission costs that are not already included in the line titled “Energy Rate.” The actual amount of increase will be influenced by a number of factors such as individual usage, generating fuel prices and weather. Operation of Cedarburg’s electric utility and local distribution of power. There will be no changes in your electric rates as a result of the cost to operate Cedarburg Light & Water and distribute power locally. Why do power generation and transmission costs increase? Costs to generate electricity and maintain a reliable transmission system have risen significantly since 2004 as a result of fuel cost increases, environmental regulations and a need to update power plants and transmission equipment. Improvements have helped to ensure an adequate and reliable power supply for Wisconsin consumers, but yearly increases averaging 6%* have been experienced since 2004. Significant efforts have been made by WPPI Energy, who the City of Cedarburg co-owns with 50 other municipalities, to reduce the impact of these rising costs on consumers. Cost increases are starting to taper off now, and as described above, in 2012 customers can expect an approximate increase of 1.3% on their total electric bill as a result of changes in these costs. How do Cedarburg’s ELECTRIC rates compare? Even with the increase in power generation and transmission costs described for 2012, Cedarburg Light & Water’s electric rates will remain lower or very competitive with rates paid in surrounding communities who get their electricity from other utilities, as shown in the chart below. AVERAGE MONTHLY RESIDENTIAL ELECTRIC BILL COMPARISON Based on Monthly Energy Usage of 700 kWh and Avg. Cost from January 2011 - Sept 2011 Bill Dates What does your WATER bill pay for? 100% of your water bill covers costs to run Cedarburg’s water utility and deliver safe water to you via local wells, towers, reservoirs and water main. Cedarburg Light & Water draws water from five deep wells located throughout the community, runs the water through a treatment process and has it tested regularly to ensure public safety. Water is stored in reservoirs and towers, and is distributed to you and your neighbors at the turn of a faucet. Cedarburg Light & Water installs and maintains this equipment, and bills and collects from local consumers. Madison Gas & Electric We Energies* WATER Rates for 2012 Wis. Public Service Wis. Power & Light Cedarburg 2012 (w/1.3% Incr) Cedarburg-present Will the water rates you pay change in 2012? Hartford Northern States Power * We Energies serves most of southeastern Wisconsin. Examples: Grafton, Jackson, Milwaukee, Mequon, Port Washington & West Bend. This chart illustrates how the “average” residential customer’s bill in Cedarburg compares to the amount charged by other utilities for the same usage. Rates in effect Jan-Sept 2011 were used on the chart except for the bar showing Cedarburg’s 2012 cost, which includes the 1.3% increase described. If you would like to compare your own electric bill, based on your own usage, check out the bill calculator provided on the Public Service Commission of Wisconsin’s website at http://psc.wi.gov. Click on Electric, and then on Consumer Issues. Please note that the surrounding communities in southeastern Wisconsin receive their electric service from We Energies, which is listed as Wisconsin Electric Power Company on the bill calculator. Yes. A 3.27% increase in water rates has been requested by Cedarburg Light & Water to be effective around January 1, 2012. If the Public Service Commission of Wisconsin approves the utility’s request, the proposed change would result in an approximate $0.91 increase per month (including fire flow capacity charge) for the average residential water customer using 4,700 gallons of water per month. The actual amount of water used and the size of the water meter installed on-site will impact the rate change for each customer. The Wisconsin Public Service Commission will determine the actual effect of changes in rates, and a public hearing has been scheduled for 10:00 a.m. on December 14 at the Cedarburg Light & Water Utility building (N30 W5926 Lincoln Blvd., Cedarburg) and at the Public Service Commission of Wisconsin (610 N. Whitney Way, Madison). Why are Cedarburg’s water rates going to increase? The change in rates is necessary to offset inflationary costs of replacing and/or upgrading utility infrastructure and operating and maintaining the water * Average annual increase of 6% based on overall wholesale cost increases to all WPPI Energy member utilities 2 3 4 5
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