Individual Assessments Management and Project Leadership Positions Senior Corporate Management Positions The mpw Leadership Assessment is designed to eva luate a candidate’s potential for positions where impor tant management decisions are made and the ability to think in terms of significant interconnections is required. An mpw consultant conducts the assessment. Discussions and some individual evaluations require the involvement of other experts. In addition to a comprehensive personal interview, at least two case-relevant behav iour-oriented simulations are carried out and evaluated on the basis of clearly-defined criteria. Depending on the requirements profile, these simulations may include a demanding management, coaching, persuasion or client discussion. Another set of exercises assesses the candidate’s analytical, problem-solving and decision-making skills. Preference and personality tests complete the assessment, ensuring a comprehensive and differentiated evaluation. Duration: approximately 7 to 8 hours. An mpw Executive Assessment is designed to evaluate the candidate’s potential for senior executive and CEO positions. It is an extension of the Management Assess ment and is conducted throughout by two mpw con sultants. As compared to the Management Assessment, the Executive Assessment makes higher demands on the assessed person. It places particular emphasis on the ability to be corporate-minded, and to think and act strategically. In addition to a challenging interview, vari ous discussions geared to testing specific requisites are carried out (for example a demanding management discussion and a client discussion, as well as a discussion with a subordinate). The content of the presenta tion is based on a simulated real-life situation as de termined by the client company. Function-specific case studies provide information on the behaviour of the assessed person in complex business situations. Duration: 10 to 12 hours. Management Positions with Strategic Orientation Specialist and Junior Management Positions The mpw Management Assessment is used to determine the suitability of candidates for a demanding, indirect management position. It is conducted by two mpw con sultants who have joint responsibility for the report. Other experts are brought in to evaluate performance in individual exercises. We conduct at least three jobrelated, demanding simulations (management and other discussions). Presentations and case studies demon strate the candidate’s ability to deal with a problem with in a short period of time and to give a credible presenta tion to an audience. In addition to evaluating leadership, management and social skills, the assessment focuses also on strategic skills. Duration: approximately 9 hours. The mpw Short Assessment is designed to evaluate the potential for qualified staff, specialist functions and jun ior management functions. In addition to an interview, proven assessment tools are used to evaluate personal ity, aptitude, performance and intelligence. Role play exercises allow the examiners to assess behaviour in practical everyday situations. The Short Assessment is conducted by an mpw consultant, other experts take part in the discussions and certain evaluations. Duration: approximately 5 to 6 hours. Benefits The Individual Assessment provides an important basis on which to evaluate a candidate’s potential objectively and reliably. The strengths and weaknesses profile, and the recommendations which are formulated, allow the client to make a solidly based decision and to offer targeted support to the assessed person. Concrete professional development goals and supportive measures are suggested. For the assessed person it provides a valuable and objective independent evaluation and iden tifies his / her current position. Candidates receive de tailed feedback, both orally and in writing. The client may take part in the assessment as an observ er. This provides an opportunity to view the candidate in demanding situations and to better understand results. Areas of Application Our Individual Assessments are reliable and are useful evaluation and support tools. They are conducted by experienced consultants and apply to the following areas: ÒÒ Assessment of suitability for new appointments or for a new position with the same company ÒÒ Assessment of potential and current status assessment for career planning ÒÒ Evaluation of potential and re-orientation support as regards outplacement ÒÒ Team and management audits Individual Assessments as well as single exercises / discus sions can be carried out in the following languages: English, German, French, Italian. Methods and Tools Our Assessments comply with the quality standards of Swiss Assessment and the Swiss Association for Quality and Management Systems SQS. These state that the different procedures be carried out, observed and evalu ated by several assessors. The condition is that each aspect to be assessed is evaluated repeatedly in various exercises. In our assessments we use tools from the following three areas: ÒÒ Personality and aptitude (e. g. interview, questionnaire) ÒÒ Work and performance (e. g. analytical procedure, computer simulation, case study) ÒÒ Interactive behaviour (e. g. discussion exercises, presentation, interview) mpw Beratungsteam AG Limmatquai 76, Postfach 8022 Zürich +41 43 268 11 11 [email protected] www.mpw.ch The procedures are put together on the basis of the issue at hand and the type of individual assessment required. This allows us to offer our clients custom-made assessments which are tailored to their needs. Results The detailed report provides a statement based on the requirements and questions defined by the client. It is structured on the basis of the following criteria: ÒÒ Management summary comprising recommendations ÒÒ Personality and communication skills ÒÒ Team skills and conflict-resolution skills ÒÒ Problem-solving skills and goal-orientation ÒÒ Management skills and entrepreneurial abilities ÒÒ Strengths and weaknesses ÒÒ Professional development goals and support measures Upon request, the report can be drafted according to criteria specified by the client. This ensures suitable comparability with the client’s internal assessment and evaluation tools. Unless otherwise agreed, the client and the candidate each receive a copy of the report at the same time. We talk to the clients in person or by telephone to clarify any queries, discuss measures and offer support in the decision-making process. The a ssessed person is entitled to a detailed feedback session. Scheduling As a rule, individual assessments can be carried out within ten days of being commissioned. The report is normally available within one week. In urgent situations, a verbal report can be given on the day following the assessment. Contact For further information please do not hesitate to contact: Business Support, [email protected] +41 43 268 11 11 Individual Assessments Management and Project Leadership Positions CHF 5 700.– Senior Corporate Management Positions From CHF 10 000.– The mpw Leadership Assessment is designed to eva luate a candidate’s potential for positions where impor tant management decisions are made and the ability to think in terms of significant interconnections is required. An mpw consultant conducts the assessment. Discussions and some individual evaluations require the involvement of other experts. In addition to a comprehensive personal interview, at least two case-relevant behav iour-oriented simulations are carried out and evaluated on the basis of clearly-defined criteria. Depending on the requirements profile, these simulations may include a demanding management, coaching, persuasion or client discussion. Another set of exercises assesses the candidate’s analytical, problem-solving and decisionmaking skills. Preference and personality tests complete the assessment, ensuring a comprehensive and differentiated evaluation. Duration: approximately 7 to 8 hours. An mpw Executive Assessment is designed to evaluate the candidate’s potential for senior executive and CEO positions. It is an extension of the Management Assess ment and is conducted throughout by two mpw con sultants. As compared to the Management Assessment, the Executive Assessment makes higher demands on the assessed person. It places particular emphasis on the ability to be corporate-minded, and to think and act stra tegically. In addition to a challenging interview, various discussions geared to testing specific requisites are carried out (for example a demanding management discussion and a client discussion, as well as a discussion with a subordinate). The content of the presentation is based on a simulated real-life situation as determined by the client company. Function-specific case studies provide information on the behaviour of the assessed person in complex business situations. Duration: 10 to 12 hours. Management Positions with Strategic Orientation CHF 8 200.– Specialist and Junior Management Positions CHF 4 700.– The mpw Management Assessment is used to deter mine the suitability of candidates for a demanding, indi rect management position. It is conducted by two mpw consultants who have joint responsibility for the report. Other experts are brought in to evaluate performance in individual exercises. We conduct at least three job related, demanding simulations (management and other discussions). Presentations and case studies demonstrate the candidate’s ability to deal with a problem within a short period of time and to give a credible presentation to an audience. In addition to evaluating leadership, management and social skills, the assessment focuses also on strategic skills. Duration: approximately 9 hours. The mpw Short Assessment is designed to evaluate the potential for qualified staff, specialist functions and jun ior management functions. In addition to an interview, proven assessment tools are used to evaluate personality, aptitude, performance and intelligence. Roleplay exercises allow the examiners to assess behaviour in practical everyday situations. The Short Assessment is conducted by an mpw consultant, other experts take part in the discussions and certain evaluations. Duration: approximately 5 to 6 hours. Benefits The Individual Assessment provides an important basis on which to evaluate a candidate’s potential objectively and reliably. The strengths and weaknesses profile, and the recommendations which are formulated, allow the client to make a solidly based decision and to offer targeted support to the assessed person. Concrete professional development goals and supportive measures are suggested. For the assessed person it provides a valuable and objective independent evaluation and iden tifies his / her current position. Candidates receive de tailed feedback, both orally and in writing. The client may take part in the assessment as an observ er. This provides an opportunity to view the candidate in demanding situations and to better understand results. Areas of Application Our Individual Assessments are reliable and are useful evaluation and support tools. They are conducted by experienced consultants and apply to the following areas: ÒÒ Assessment of suitability for new appointments or for a new position with the same company ÒÒ Assessment of potential and current status assessment for career planning ÒÒ Evaluation of potential and re-orientation support as regards outplacement ÒÒ Team and management audits Individual Assessments as well as single exercises / discus sions can be carried out in the following languages: English, German, French, Italian. Methods and Tools Our Assessments comply with the quality standards of Swiss Assessment and the Swiss Association for Quality and Management Systems SQS. These state that the different procedures be carried out, observed and evalu ated by several assessors. The condition is that each aspect to be assessed is evaluated repeatedly in various exercises. In our assessments we use tools from the following three areas: ÒÒ Personality and aptitude (e. g. interview, questionnaire) ÒÒ Work and performance (e. g. analytical procedure, computer simulation, case study) ÒÒ Interactive behaviour (e. g. discussion exercises, presentation, interview) mpw Beratungsteam AG Limmatquai 76, Postfach 8022 Zürich +41 43 268 11 11 [email protected] www.mpw.ch The procedures are put together on the basis of the issue at hand and the type of individual assessment required. This allows us to offer our clients custom-made assessments which are tailored to their needs. Results The detailed report provides a statement based on the requirements and questions defined by the client. It is structured on the basis of the following criteria: ÒÒ Management summary comprising recommendations ÒÒ Personality and communication skills ÒÒ Team skills and conflict-resolution skills ÒÒ Problem-solving skills and goal-orientation ÒÒ Management skills and entrepreneurial abilities ÒÒ Strengths and weaknesses ÒÒ Professional development goals and support measures Upon request, the report can be drafted according to criteria specified by the client. This ensures suitable comparability with the client’s internal assessment and evaluation tools. Unless otherwise agreed, the client and the candidate each receive a copy of the report at the same time. We talk to the clients in person or by telephone to clarify any queries, discuss measures and offer support in the decision-making process. The a ssessed person is entitled to a detailed feedback session. Scheduling As a rule, individual assessments can be carried out within ten days of being commissioned. The report is normally available within one week. In urgent situations, a verbal report can be given on the day following the assessment. Contact For further information please do not hesitate to contact: Business Support, [email protected] +41 43 268 11 11 Assessment and Development Centers In an Assessment or Development Center several participants are observed and evaluated at the same time. The results of this evaluation may either be used to choose the most suitable candidate for a specific position or serve as the basis for the participants‘ individual development. The Assessment Center (AC) and the Development Center (DC) are customised instruments for selection and support purposes. With these tools, the behaviour of several participants can be described and assessed by members of management according to a previously established set of requirements. In Assessment and Development Centers, practice-ori ented group exercises, discussions and various tasks are performed together with trained observers from the client-company and mpw consultants. The results of these procedures are used primarily to demon strate social and leadership competences, as well as performance. Assessment Center An Assessment Center is used to evaluate the partici pants‘ abilities and potential. It is often used as part of a selection process in view of accessing a higher hierar chical level. The participants work on a number of tasks both independently and in groups. Several assessors are involved, providing structure, while observing and evaluating the participants on the basis of clearly defined competences. The results of the Assessment Center are set out in a written report. This is followed by feedback discussions with the participants in order to explain how the conclusions stated in the report were drawn. A devel opment plan based on the AC could usefully be drawn up. Development Center Development Centers usually consist of events organised outside the normal work environment. The participants practice their skills in communication, leadership and problem-solving in down-to-earth, practice-oriented and challenging situations. Their behaviour is observed on the basis of proven methods, and they are provided continuous feedback pertaining to clearly defined competences. The DC takes place in a constructive and supportive environment which promotes the learning process and allows the participants to adapt to new be havioural methods. The goal of a Development Center is to attain the highest possible correspondence between the potential of the employee and the requirements of the company so that the company’s management may make the best use of its abilities to meet corporate objectives. A development plan may be set up on the basis of the results of the DC. Benefits Efficient cooperation and effective leadership are desired in any organisation. While facts and figures are reflected in statistics and balance sheets, managers rarely receive feedback on their social behaviour. This lack of guidelines is perceived by many as a shortcoming. A DC or an AC carried out in a professional context is the solution for accommodating this shortfall. Involvement on the Part of Management Whenever feasible we do our best to involve the super visor of the Assessment or Development Center par ticipants. Our experience in this field has shown that involvement on the part of the participant’s superior brings clear advantages: instead of forming their impres sion by simply referring to a factual report, bosses have the opportunity to experience first-hand how their subordinates deal with the various tasks as compared with the other participants. Such eyewitness experience is often more meaningful than the most comprehensive expert report. The ten dency on the part of a manager to assess his or her own employee too positively can be easily overcome by a competent facilitator. Methods and Tools The exercises in our Assessment and Development Centers are designed to reflect as realistically as possible everyday management situations in the business world. The tasks we set are representative; they are examples of practice-oriented problems that mirror typical leadership and management issues. These are the exercises which we normally use in our Assessment and Development Centers : ÒÒ Group discussions ÒÒ Pair discussions (primarily concerning leadership, negotiation or sales) ÒÒ Presentations ÒÒ Computer simulations (linked systems) ÒÒ Personality and Performance tests The exercises are partly interconnected, making it there fore possible to observe how the participants make use of the information and feedback gathered from pre vious tasks. The feedback discussions with the participants form an important element of every Assessment or Development Center. This particular aspect is highly valued at mpw as we want to make sure that each participant understands the rationale behind the statements contained in the report. For the purpose of the learning process, it is cru cial that one understands the actual effects and reper cussions of one’s behaviour. Duration Assessment / Development Centers are carried out normally over two or sometimes three days. mpw can draw on a variety of long-standing tried and tested programmes. Our services range from the development of the AC to its organisation and performance, including its inte gration into the company’s management development system. Contact For further information please do not hesitate to contact: Viviane Brühlmann [email protected] +41 43 268 11 30 Beatrix Johannesson [email protected] +41 43 268 11 32 Dorriet Müller Meyer [email protected] +41 43 268 11 35 Dr. Werner Murer [email protected] +41 43 268 11 25 Dr. Katrin Roduner [email protected] +41 43 268 11 36 Patrick Vonwil [email protected] +41 43 268 11 28 Business Support [email protected] +41 43 268 11 11 mpw Beratungsteam AG Limmatquai 76, Postfach 8022 Zürich +41 43 268 11 11 [email protected] www.mpw.ch Career Consultancy Career Consultancy Check A Career Consultancy Check is a compact and time-limited assessment of one’s current status. In the course of the initial meeting, we clarify your questions and concerns with regard to your professional situation and analyse your past history. Following that process, you take a set of tests which are designed to determine your profes sional interests and preferences. The results of this pro cedure are then discussed with you during a compre hensive orientation meeting. We provide support in the selection of a professional course and answer remaining questions about further steps. Budget for 2 consultancy meetings: approx. CHF 1 000.– / 1 500.– (VAT excl.); the cost being based on actual time spent. Career Consultancy – Standard An in-depth career consultancy provides a clear orienta tion path. It serves as a signpost and sets the direction for your professional future. A Standard Career Consultancy is particularly suitable when you are no longer certain of how your career should develop or when you feel the need to develop clear prospects for your fu ture. Your desire is to implement changes, but you don’t know how or where to begin. This consultancy is a comprehensive clarification process during which, to gether with you, we analyse your situation in-depth. This process develops over several steps ( 3–5 consultancy meetings) and takes place at 2–4 week intervals. After an initial assessment of your current status, we identify your abilities and interests and define your strengths and weaknesses. After that we turn to your future prospects and your opportunities in the market: What options are there for you? Where is your energy focussed? Where do the obstacles lie? Subse quently we offer you tools to help you make a decision, as well as plan and implement further steps. Budget for 3 consultancy meetings: approx. CHF 1 500.– / 2 000.– ( VAT excl.), for 5 consultancy meetings: approx. CHF 2 500.– / 3 000.– ( VAT excl.); the cost being based on actual time spent. Career Consultancy – Plus A comprehensive evaluation of your career potential helps you assess your talents and possibilities. The start ing point is your professional situation which is defined in detail in the course of the initial consultancy meet ing and is evaluated through a number of tests. We use exercises and tests applied to the areas of personality, preferences, on-the-job and decision-making behaviour, as well as leadership or other subjects as required. The tests are taken in our offices where you can immediately benefit from initial feedback regarding your strengths and weaknesses. A written report is then prepared with comprehensive information on your competences, interests and inclinations as well as clear recommenda tions for your professional development. From this analysis we work out, together with you, a perspective on your future career, determining goals and supporting you with their implementation, if needed. Budget with oral feedback: approx. CHF 3 000.– / 3 500.– ( VAT excl.), with written report: approx. CHF 4 000.– / 4 500.– ( VAT excl.); the cost being based on actual time spent. Career Consultancy followed by Coaching Career Consultancy answers the initial questions you may have. However, the issues you had first considered may evolve during the process. Should you wish to obtain support in the form of coaching, we will set new goals together, clarify expectations and roles and agree on your next steps. Benefits Career Consultancy provides a solid basis for your job orientation. It helps you see clearly where you stand in your job and in which direction you might wish to pursue your professional development. You gain practical clues, identify possibilities and formulate clear goals. Areas of Application Our career consultancy is designed for individuals who wish to critically examine the various issues related to their professional future. Methods and Tools The main focus of Career Consultancy is the discussion. We put particular emphasis on a careful exchange, as a candid dialogue often leads to valuable approaches for change. For an evaluation of potential, various testing instruments are used, including exercises and tests on personality, preferences, on-the-job and decision-making behaviour, as well as leadership and other subjects as required. Procedure Your issues and goals are discussed on the phone or during an initial meeting. At the same time you get to know our consultant before making a decision on the procedure. The most suitable consultancy type for your needs and the further procedure are agreed upon at a later point. mpw Beratungsteam AG Limmatquai 76, Postfach 8022 Zürich +41 43 268 11 11 [email protected] www.mpw.ch Contact For further information please do not hesitate to contact: Dorriet Müller Meyer [email protected] +41 43 268 11 35 Dr. Werner Murer [email protected] +41 43 268 11 25 Patrick Vonwil [email protected] +41 43 268 11 28 Business Support [email protected] +41 43 268 11 11 Team Development Well-working teams are an essential prerequisite for top performance. Good teams that work well together are also the foundation for motivated and satisfied staff. Effective teamwork is an advantage to all concerned, both inside and outside the company, including clients. In addition to raising their social competences, team members put new problem-solving and decision-making competences to use and improve communication within the team. This allows the group to better focus on their collective tasks and to react more creatively and flexibly to changing conditions. We provide the following team development programmes: ÒÒ Standard Team Development (1 day ): We process the concrete issues you submit to us in view of optimising work processes and cooperation within the team, and devise practical measures to be implemented. ÒÒ Team Development Plus (2 days): The team investi gates its own work processes and puts new knowledge into practice in indoor / outdoor exercises. Coopera tion becomes a common experience within the team. The process ends with an in-depth reflection on the various scenarios presented. ÒÒ Team Support (2.5 –5 days): The various subject-areas submitted are dealt with over a series of workshops which are scheduled at regular intervals. This type of development process is particularly suitable for teams confronted with change and wishing to receive support in the form of supervision. ÒÒ Short Team Development (0.5 day): Suitable for an introduction or an initial orientation after new hires or when a new team leader is assigned or as a kickoff meeting for a newly-formed team. Benefits Team development strengthens trust and mutual coop eration, promotes a sense of personal responsibility and increases the group’s efficiency and effectiveness. Team development is also an appropriate way for taking some of the load off the team management. Team development stresses the effective and efficient use of each team member’s individual contribution. Dur ing this process, the participants learn to critically and continuously scrutinise the ways they cooperate, as well as to work together in a more constructive and effective manner. Reciprocal feedback is the core element in team development, and sharpens the social competences of all participants. Areas of application There are many situations where team development is important: the team is confronted with change (either personal, task-related or other) or with specific issues that have remained unsolved. Below are some examples of situations requiring team development: ÒÒ The team is newly formed or has a new leader. Expec tations regarding goals and individual roles are shared and clarified. The primary focus in this case is to become familiar with each other and estab lish one’s place within the team. ÒÒ The team is not making proper progress and individual team members continue to struggle with the same problems. Misunderstandings and resentment build up, impacting negatively on the work climate as well as on results. The team analyses the situation, investigates the different viewpoints and develops constructive and binding solutions. ÒÒ The team is faced with an impeding change and must reflect on how to adapt their future work to these changing circumstances. Roles, tasks and responsibili ties are reassigned. Effects within and without are analysed and appropriate measures are worked out. Methods and Tools We provide professional arbitration services and apply a mix of diversified and well-balanced methods tailored to actual needs. We look primarily at systemic and solution-oriented approaches, and respect the group’s culture and limitations, while still encouraging it to discover new paths. These are some of the methods we may take into consideration: ÒÒ Diagnostic tests aimed at team analysis ÒÒ Theoretical inputs ÒÒ Team setup ÒÒ Dynamic group exercises ÒÒ Working independently and in smaller groups ÒÒ Indoor or outdoor exercises ÒÒ Reflection and transfer in daily activities Procedure Objectives are clarified and are set during a compre hensive discussion to define the mandate. This meeting usually takes place together with the team leadership. Depending on the issue and its complexity, we organise individual our group interviews with team members. After that we develop a customised programme based on the client’s specific problems. We act as arbitrators and monitor individual workshops with the team, working together on specific topical problems. We recommend that these meetings take place outside the company, in seminar hotels or other facilities, so that all team members are able to distance themselves from their operational tasks. The team development process can consist of one single event or may be spread over several workshops. In the second case, we follow the development process and establish regular periods of reflection. At the end of this process, an evaluation meeting is or ganised either with the team leadership and/or with the team as a whole, and the implementation and sustainability of development measures are discussed. mpw Beratungsteam AG Limmatquai 76, Postfach 8022 Zürich +41 43 268 11 11 [email protected] www.mpw.ch Contact For further information please do not hesitate to contact: Viviane Brühlmann [email protected] +41 43 268 11 30 Beatrix Johannesson [email protected] +41 43 268 11 32 Dorriet Müller Meyer [email protected] +41 43 268 11 35 Dr. Werner Murer [email protected] +41 43 268 11 25 Dr. Katrin Roduner [email protected] +41 43 268 11 36 Patrick Vonwil [email protected] +41 43 268 11 28 Business Support [email protected] +41 43 268 11 11 Coaching In demanding professional situations, professional sup port helps focus on the essential aspects of issues and systematically tackle work-related problems. In our ap proach, coaching is used to provide individual professional support and counselling with regard to specific issues in one’s work environment. The opportunity to discuss issues and to work together with an experienced coach helps individuals receive the support they need to successfully overcome demanding situations. Although not the primary focus, personal issues, including work-life balance and reactions to stress, may also be addressed. The core philosophy of coaching focuses on discussions which revolve around the particular issues at hand and on the goals set by the client. Coach and client work together to establish targeted strategies for dealing with specific and difficult situations. In an atmosphere of mutual trust, new points of view are embraced, possible paths are explored, and concrete, practical proposals for solutions are developed. Benefits Efficient cooperation and effective leadership are desired in any organisation. While facts and figures are reflected in statistics and balance sheets, managers rarely receive feedback on their social behaviour. This lack of guidelines is perceived by many as a shortcoming. Coaching helps achieve greater awareness of one’s be havioural patterns. Effective and individually tailored support for development enhances efficient use of per sonal and entrepreneurial resources. In addition, this further promotes self-knowledge and self-reflection. Discussions with the coach increase the participant’s personal competences as well as his or her social and leadership skills. Areas of Application Coaching can apply to managers at all levels as well as to qualified specialists. During these sessions with the coach, concrete and personally challenging tasks are scrutinized and possible solutions or approaches are prepared. Below are some of the subject areas which may be tackled during coaching sessions: ÒÒ Concrete problems related to one’s management work (e. g. delegating, dealing with difficult employees, strategic orientation, time management and organisation) ÒÒ Taking over a new function (e. g. as a new team, project or area manager) ÒÒ General lack of satisfaction or signs of fatigue at the work place ÒÒ Difficult or conflict situations ÒÒ Impeding difficult negotiations or discussions Methods and Tools For coaching, we rely on a number of resource-oriented models, in particular the Grow Model which provides a well-structured approach: ÒÒ Goal: ÒÒ Reality: ÒÒ Options: ÒÒ Way forward: What do you want to achieve? What is the present situation like? Where are the problems ? What can you do? What are your alternatives ? What would you like to implement concretely ( who does what until when)? The coach brings his experience and social competences to the table along with a wealth of insights and behaviour-oriented techniques which are applied flex ibly in a manner appropriate to each situation. The coach acts as a companion and sparring partner by tun ing to the needs of the participant and assuming the lead for the process. The role of the coach is to alternate between personal commitment and participation as well as between distance and higher-order points of view. This makes it possible to consider issues from different viewpoints. Procedure The issues and the goals the client wishes to achieve are made clear during an initial telephone call or meeting. This also allows the person interested in receiving some coaching to get to know the coach before making a decision on an individual professional support pro gramme. Subsequently, the detailed procedure, the type of cooperation and its duration are set during a compre hensive personal meeting. The support procedure applies to the participant’s personality as well as to the environment. Each step of the procedure is gauged, and concrete measures are drawn from and implemented on the basis of the newly acquired insights. The coaching process is limited in time and normally comprises from four to six two-hour meetings at two week intervals. Afterward, the situation is assessed and further steps are agreed upon. mpw Beratungsteam AG Limmatquai 76, Postfach 8022 Zürich +41 43 268 11 11 [email protected] www.mpw.ch Contact For further information please do not hesitate to contact: Beatrix Johannesson [email protected] +41 43 268 11 32 Dorriet Müller Meyer [email protected] +41 43 268 11 35 Dr. Werner Murer [email protected] +41 43 268 11 25 Dr. Katrin Roduner [email protected] +41 43 268 11 36 Patrick Vonwil [email protected] +41 43 268 11 28 Business Support [email protected] +41 43 268 11 11 Management Development / Training A company needs result-oriented managers to ensure its continued success. These managers are best identified, developed and integrated into the organisation through targeted Management Development processes. In addition to an Assessment or a Development Center to appraise the managers’ current status, we can provide customised, practice-oriented training in the following areas: Managers often find themselves dealing with conflicting priorities, caught between working towards the goals set by the company, meeting client requirements and responding to staff needs. They have to navigate in a complex environment, struggle with integration prob lems and limited resources as well as constant change. It is not unusual for promising managers to leave their organisation because they feel they are not given suffi cient support or opportunities for advancement. ÒÒ Self-management and stress management ÒÒ Leadership processes and technical leadership knowledge ÒÒ Leading discussions and negotiations ÒÒ Conflict management ÒÒ Team leadership Benefits A sound Management Development programme helps organisations to harmonize the skills and competences of its managers with the increased demands posed by their positions, as well as systematically ensure their fur ther enhancement. Methods and Tools Our Management Development programmes include a comprehensive range of services that can be applied either in full or as complementary measures, depending on the specific needs and requirements of your organisation. mpw Beratungsteam AG Limmatquai 76, Postfach 8022 Zürich +41 43 268 11 11 [email protected] www.mpw.ch In order to facilitate the implementation and anchoring of the acquired knowledge into everyday management work, we provide individual coaching and structured processes in the form of cooperative case management and intervision (peer consultation). Procedure We work with you to develop the present or future de mands awaiting the members of your management. After this analysis, we choose the instruments which will be used to assess their potential and define appropriate measures to further develop their competences. In addition, we can design and conduct customised training, and provide support measures as needed. Contact For further information please do not hesitate to contact: Viviane Brühlmann [email protected] +41 43 268 11 30 Beatrix Johannesson [email protected] +41 43 268 11 32 Dorriet Müller Meyer [email protected] +41 43 268 11 35 Dr. Werner Murer [email protected] +41 43 268 11 25 Dr. Katrin Roduner [email protected] +41 43 268 11 36 Patrick Vonwil [email protected] +41 43 268 11 28 Business Support [email protected] +41 43 268 11 11 mpw Beratungsteam AG Limmatquai 76, Postfach 8022 Zürich +41 43 268 11 11 [email protected] www.mpw.ch Recruitment and Selection For new appointments, or the replacements of key posi tions, mpw can take over the tasks associated with planning and administration, as well as responsibility for the entire recruitment and selection process. This includes the screening of candidates for their assessment and the creation of an introductory programme for the successful candidate or for selected steps of this process. Benefits When it comes to recruiting and selecting candidates for high-level decision-making positions or for positions in which the appointee is likely to have a high public exposure, our recruitment and selection process ensures the best possible outcome. Entrusting the planning, coordination and implementation of the overall recruitment and selection process, or parts of it, removes a sizeable burden from your company. Areas of application Our expertise in the field of recruitment and selection is sought after by public organisations, NGOs, NPOs as well as private enterprises. Our services are requested for new appointments or replacements in positions of middle or upper management. We provide support to clients who do not have their own qualified Personnel department as well as clients whose Human Resources department may not be involved in a particular selection process. Our recruitment and selection procedures are in high demand when it comes to filling positions involving high public exposure and high-level decision-makers, or in cases of extremely complex decision-making process es. The integration of in-house candidates in the search is also possible. Procedure We provide support for the appointment of key func tions throughout the recruitment and selection process. The degree of cooperation you wish on our part is clearly defined for every step of this process which is structured in different modules: ÒÒ Organisation and function analysis, followed by the definition of the profile of qualification ÒÒ Market analysis ÒÒ Drawing up the job advertisement, media schedule ÒÒ Screening applications ÒÒ Initial interviews with candidates ÒÒ Initial presentation of candidates ÒÒ Individual assessments ÒÒ Presentation of results and recommendations for the appointment ÒÒ Second interview with selected candidates ÒÒ Completing the job contract and establishing the start up process ÒÒ Designing the job introduction, support and performance review Our services You define which steps of the recruitment and selection process you would like to entrust to us. We can relieve you of all tasks related to the definition of the required profile and the job specifications, as well as job postings and advertisement schedules. Answering que ries over the phone, pre-screening and a careful management of the applications are part of the services we offer. We can conduct interviews, act as moderators on your behalf in discussions between the candi dates and your policy-makers, as well as advise you in deciding which candidates should take an assessment in order to verify their probability of success in the position being considered. The comparative analysis between the job specifications and the results of the assessment minimises the risks associated with your appointment decisions. Finally, we assist you in negotiating the work contract and in organising and imple menting a job introduction and subsequent training programme. The integration of in-house applications is also taken into consideration, and ensures fairness and transparen cy towards these candidates as well. Our fees are transparent and easy to calculate. Our costs are based on the amount of work involved in the mod ules agreed upon at an hourly rate. A limit of expenses will be agreed upon at the beginning of our mandate. It is not our policy to approach people who might be interested in a position, and we do not maintain a data base of candidates. We adhere to strict legal and ethical regulations with re spect to the protection of personal and privacy rights. mpw Beratungsteam AG Limmatquai 76, Postfach 8022 Zürich +41 43 268 11 11 [email protected] www.mpw.ch Contact For further information please do not hesitate to contact: Dr. Werner Murer [email protected] +41 43 268 11 25 Business Support [email protected] +41 43 268 11 11 Outplacement Support Principles The Outplacement support is designed for people who are looking for a job and who need to reorient them selves in their careers because they are about to be or have already been made redundant. It provides practical support for job seekers in their efforts to find a new professional challenge that corresponds to their apti tudes, competences and wishes and to do so within a reasonable period of time. The loss of a job is an event that often occurs unexpect edly. For most of the people affected it is associated with far-reaching consequences. Initial reactions can be disappointment, anger, self-doubt or anxiety about the future, but sometimes even relief and the feeling of making a fresh start. Concerned persons wonder about their skills and strengths but also about their mar ket value and their chances. The repercussions also have an impact on the social side because the immediate environment – especially the family – is closely involved. That can make redundancy into an enormous challenge, but also into an opportunity. These are the conditions under which candidates must tackle the job search, write applications and conduct interviews. Not always do their initial efforts lead to success. Outplacement consultants actively support all the necessary steps and efforts to enable candidates to operate convincingly on the job market and make optimal use of various employment search and applica tion channels. Concept and Procedure mpw’s outplacement support concept aims to work with the job seeker or candidate on coping with the effects of employment termination, on undertaking career re orientation and implementing this in a concrete manner. Reorientation provides an opportunity to analyse the candidate’s skills, abilities and interests with the help of expert support, and to draw conclusions from the finds. In this process, the focus is as much on the development and promotion of existing potential as on the concrete coaching for the job search. The aim is to make optimal use of professional and personal resources and get the best possible mileage out of the candidate’s own capa bilities and opportunities. Outplacement Support concentrates on the steps that candidates cannot manage alone and is meant to help them help themselves. The procedure is usually divided into four phases. These are differently weighted in each individual case, depending on the job seeker’s require ment. 1. Evaluation of Current Career Situation The initial discussion meetings will deal with the termi nation of employment and its repercussions for both the candidate and his or her environment. Among other things, this phase deals with adjusting to the new sit uation by asking: Where do I stand? What am I capa ble of doing? What do I want? Where do I want to go? The evaluation of the current career situation provides answers and services as the basis on which to seize up coming opportunities. In addition, a careful analysis of one’s track record often provides indications for a future orientation. By making it possible to identify patterns leading to success, it helps candidates to find new paths to take. 2. Assessment of Career Potential An assessment of career potential – usually in the form of an individual assessment – rounds off the evaluation of the current career situation. The interpretation of find ings from these procedures comments on and describes the candidate’s potentials, aptitudes, communication style, cooperation with co-workers, problem- and con flict-solving behaviour as well as management skills. The results are compared with the candidate’s self-image. 3. Reorientation With the help of the newly obtained insights, the candi date and the consultant define new professional objec tives and concrete fields of activity. This process is often the most important and also the most creative part of the outplacement support because it is deliberately open-minded and there is room even for unconventional ideas. Changing jobs provides an opportunity to realise something new and possibly to allow long-cherished dreams and wishes to influence the outcome. 4. Employment Search Support Preparing a meaningful and representative job applica tion dossier, determining a job search strategy, and sys tematically creating a network are the main activities in this phase. mpw provides full access to various tools for individual use. mpw Beratungsteam AG Limmatquai 76, Postfach 8022 Zürich +41 43 268 11 11 [email protected] www.mpw.ch The consultant supports all of the candidate’s efforts at applying for a job. Upon request, we provide coach ing for a job interview and support for contract nego tiations, we activate our own extensive network and we give counsel in evaluating job offers or choosing a position. We clarify questions pertaining to insurance, and help deal with administrative authorities or banks, particularly in the case where the candidate’s choice is self-employment. Scheduling and Costs The employment search process is supported initially by weekly meetings, later at greater intervals. The entire outplacement support process can take from three months to one year. Depending on the candidate or client’s wishes and needs, the environment can be included in the process. Our concept allows us to offer the necessary support with customised service for each individual case. This applies particularly to the length of time required. We can therefore define the resulting costs for the client and make them binding. Contact For further information please do not hesitate to contact: Dorriet Müller Meyer [email protected] +41 43 268 11 35 Dr. Werner Murer [email protected] +41 43 268 11 25 Business Support [email protected] +41 43 268 11 11
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