PetSmart, Inc. NEUTRAL Company Update Equity | United States | Retailing-Hardlines 21 March 2014 Adoption headwinds make new initiatives critical, Reit Neutral adoptions at PETM, Petco a headwind Declining Recent data from Pethealth Inc., a leading provider of management software to animal shelters in North America, suggests that while total pet adoptions have generally been growing in the past year, adoptions in both PETM and Petco have declined (Chart 8 and Chart 9). In February, due to national adoption weekends, adoptions at PETM and Petco grew 2.1%/ 5.6% respectively, vs. a 70bp decline in total adoptions. However, in the 13 months prior, total monthly adoptions grew on average 2.9%, while PETM and Petco declined by on average (4.5%) and (5.3%), respectively. We believe the declining adoption trends at PETM could be a headwind as adoptions are an important driver of traffic, hardgoods sales and new customer acquisition for PETM. Decelerating comps and traffic in recent quarters appear to reflect these challenges (Chart 3 and Chart 4). In our view, this situation makes the success of PETM’s new customer initiatives in driving comps and traffic even more critical. Success and execution of new customer initiatives is key Unauthorized redistribution of this report is prohibited. This report is intended for [email protected]. Management has highlighted 3 major customer initiatives to reaccelerate comps. All the strategies sound sensible to us, but execution will be key to truly driving traffic and comps. Initiatives include 1) Connecting with pet parents through improved personalization and omnichannel experience; 2) growing proprietary and exclusive products/ services; and 3) attracting and retaining the most valuable customers. The company is also introducing many new omnichannel capabilities, including expanding in-store availability check to all products in 1Q, new mobile website in 2H14, and rolling out order online pick up in store capability during the year. Denise Chai, CFA +1 646 855 3988 Curtis Nagle, CFA +1 646 855 2939 Katherine Lin +1 646 855 5825 Research Analyst MLPF&S [email protected] Research Analyst MLPF&S [email protected] Research Analyst MLPF&S [email protected] Stock Data Price Price Objective Date Established Investment Opinion Volatility Risk 52-Week Range Mrkt Val / Shares Out (mn) BofAML Ticker / Exchange Bloomberg / Reuters ROE (2015E) Total Dbt to Cap (Jan-2014A) Est. 5-Yr EPS / DPS Growth US$66.47 US$77.00 8-Jan-2014 B-2-7 MEDIUM US$61.37-77.32 US$6,629 / 99.7 PETM / NAS PETM US / PETM.O 55.9% 0% 12.1% / 23.1% Staying Neutral; waiting on comp reacceleration We remain Neutral on PETM. We are positive on management’s customer initiatives, and valuations look reasonable, with shares trading at 14.8x 2014E EPS vs. hardline retail universe average of 19.4x. In 2015-16, PETM is trading on ~1x PEG, which is not demanding given the solid FCF yield. However, we believe PETM will remain a "show me" stock until comps reaccelerate, which could take time. Estimates (Jan) (US$) EPS GAAP EPS EPS Change (YoY) Consensus EPS (Bloomberg) DPS 2013A 2014A 0.64 2013A 3.55 3.55 39.2% 2015E 2016E 2017E 0.72 4.48 4.48 11.4% 4.47 0.96 2014A 2015E 2016E 2017E 4.02 4.02 13.2% 5.07 5.07 13.2% 5.06 1.15 5.67 5.67 11.8% NA 1.34 Valuation (Jan) P/E GAAP P/E Dividend Yield EV / EBITDA* Free Cash Flow Yield* 18.7x 18.7x 1.0% 8.2x 7.8% 16.5x 16.5x 1.1% 7.8x 7.5% 14.8x 14.8x 1.4% 7.4x 7.4% 13.1x 13.1x 1.7% 7.0x 8.9% 11.7x 11.7x 2.0% 6.6x 8.9% * For full definitions of iQmethod SM measures, see page 11. BofA Merrill Lynch does and seeks to do business with companies covered in its research reports. As a result, investors should be aware that the firm may have a conflict of interest that could affect the objectivity of this report. Investors should consider this report as only a single factor in making their investment decision. Refer to important disclosures on page 12 to 14. Analyst Certification on Page 10. Price Objective Basis/Risk on page 10. Link to Definitions on page 10.11370845 P e tSmart, Inc . 2 1 Ma rc h 20 14 iQprofile PetSmart, Inc. SM – Bus Performance* iQmethod (US$ Millions) 2013A 2014A 2015E 2016E 2017E – Quality of Earnings* iQmethod (US$ Millions) PetSmart is the largest retailer of pet food and pet supplies in the US, with 2012 revenues of $6.8 billion. The company operates nearly 1,300 stores in the US and Canada, growing square footage at approximately 3%. Higher margin services currently account for about 11% of revenues, which should increase going forward. 2013A 2014A 2015E 2016E 2017E Investment Thesis Income Statement Data (Jan) (US$ Millions) 2013A 2014A 2015E 2016E 2017E Company Description SM Return on Capital Employed Return on Equity Operating Margin Free Cash Flow 22.7% 34.7% 9.6% 515 25.1% 38.0% 10.0% 496 27.7% 55.9% 10.2% 492 31.8% 73.0% 10.5% 588 36.1% 95.0% 10.8% 589 SM Cash Realization Ratio Asset Replacement Ratio Tax Rate Net Debt-to-Equity Ratio Interest Cover Sales % Change Gross Profit % Change EBITDA % Change Net Interest & Other Income Net Income (Adjusted) % Change 1.7x 0.6x 36.4% 11.5% 12.0x 6,758 10.5% 2,062 14.3% 890 20.2% (54) 390 34.2% 1.5x 0.6x 36.3% 15.0% 13.4x 6,917 2.3% 2,116 2.6% 929 4.4% (52) 420 7.7% 1.5x 0.7x 37.5% 55.9% 14.4x 7,295 5.5% 2,232 5.5% 981 5.6% (52) 446 6.4% 1.5x 0.7x 37.5% 73.1% 15.5x 7,658 5.0% 2,346 5.1% 1,039 5.9% (52) 485 8.6% 1.4x 0.7x 37.5% 97.4% 16.8x 8,038 5.0% 2,467 5.1% 1,103 6.2% (52) 526 8.5% Free Cash Flow Data (Jan) (US$ Millions) 2013A 2014A 2015E 2016E 2017E Balance Sheet Data (Jan) (US$ Millions) 2013A 2014A 2015E 2016E 2017E Short-Term Debt Other Current Liabilities Long-Term Debt Other Non-Current Liabilities Total Liabilities 0 755 465 194 1,413 0 794 452 182 1,428 0 709 638 197 1,545 0 737 670 207 1,614 0 766 703 217 1,686 Total Equity Total Equity & Liabilities 1,124 2,537 1,105 2,533 799 2,344 664 2,278 554 2,240 Net Income from Cont Operations (GAAP) Depreciation & Amortization Change in Working Capital Deferred Taxation Charge Other Adjustments, Net Capital Expenditure Free Cash Flow % Change Cash & Equivalents Trade Receivables Other Current Assets Property, Plant & Equipment Other Non-Current Assets Total Assets * For full definitions of iQmethod SM measures, see page 11. 2 405 238 55 (21) (25) (138) 515 13.2% 335 72 910 986 234 2,537 437 236 1 (17) (14) (147) 496 -3.6% 286 73 960 953 262 2,533 465 234 (49) (4) 1 (155) 492 -0.7% 192 77 972 874 229 2,344 505 232 6 10 (6) (160) 588 19.4% 185 80 971 802 240 2,278 548 232 (21) (9) (2) (160) 589 0.2% 164 84 1,017 730 246 2,240 PetSmart is the market leader in the $37bn pet industry, with an estimated 16-17% market share. However, we see multiple headwinds to comps and valuation, including market share losses, slowing instore adoptions, sentiment overhang from online competition and limited benefit to hardgood categories from new household formation. Stock Data Average Daily Volume 1,871,294 Quarterly Earnings Estimates 2014 Q1 Q2 Q3 Q4 0.98A 0.89A 0.88A 1.28A 2015 1.01E 1.00E 1.00E 1.47E P e tSmart, Inc . 2 1 Ma rc h 20 14 Adoption headwinds at PETM/Petco Recent data from Pethealth Inc., a leading provider of management software to animal shelters in North America, suggests that while total pet adoptions have generally been growing in the past year, adoptions in both PETM and Petco have declined (Chart 8 and Chart 9). In February, due to national adoption weekends, adoptions at PETM and Petco grew 2.1%/ 5.6% respectively, vs. a 70bp decline in total adoptions. However, in the 13 months prior, total monthly adoptions grew on average 2.9%, while PETM and Petco declined by on average (4.5%) and (5.3%), respectively. For background on why third party pet adoptions are soft, please see our note on shifting dynamics in animal welfare. We believe the declining adoption trends at PETM could be a headwind as adoptions are an important driver of traffic, hardgoods sales and new customer acquisition for PETM. Decelerating comps and traffic in recent quarters appear to reflect these challenges (Chart 3 and Chart 4). In our view, this situation makes the success of PETM’s new customer initiatives in driving comps and traffic even more critical. PetCo Feb-14 Jan-14 Dec-13 Oct-13 Nov-13 Sep-13 Jul-13 Y/Y Change in Adoptions PETM Aug-13 (10.0%) Jun-13 (5.0%) Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 0.0% Apr-13 5.0% May-13 10.0% 16.0% 14.0% 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% (2.0%) (4.0%) Mar-13 15.0% Feb-13 Chart 2: Y/Y Adoption Growth vs. BAC card Pet Specialty spending Jan-13 Chart 1: Y/Y change in market share of 3rd party adoptions Pet Specialty spending Other 3rd party Sources:Y/Y Change in Adoptions, Pethealth Inc, Pet Specialty Spending: BAC internal data. Source: Pethealth Inc, BofA Merrill Lynch Global Research Chart 3: PETM adoptions vs. comps and traffic Chart 4: PETM adoptions growth vs. comps and traffic 8.0% 18,000 6.0% 4.0% 16,000 6.0% 14,000 12,000 4.0% 2.0% 0.0% (2.0%) 10,000 2.0% 8,000 1Q13 2Q13 3Q13 4Q13 (4.0%) (6.0%) 6,000 0.0% 4,000 (2.0%) 2,000 (8.0%) (10.0%) (12.0%) 0 (4.0%) (14.0%) 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 Y/Y PETM Adoptions PETM Adoptions (LHS) PETM Comps PETM Comps PETM Traffic PETM Traffic Source: Pethealth Inc, BofA Merrill Lynch Global Research Source: Pethealth Inc, BofA Merrill Lynch Global Research 3 P e tSmart, Inc . 2 1 Ma rc h 20 14 Adoptions slightly recover in February for PETM and Petco Over the past year, adoptions at PETM and Petco have been declining while other third party organizations have seen growth (see Chart 7 to Chart 9). However, both PETM and Petco showed slight recovery in growth rates in February, which we attribute to national pet adoption weekends. PETM adoptions in February ticked up 2.1% after (7.2%) and (10.4%) decline in January/December and vs. (3.8%) decline in February 2013. Cat adoptions were stronger in February, up 5.4% vs. (1.9%) decline in dog adoptions. Data also suggests that PETM's market share in total cat adoptions (including total in shelter adoptions) has been growing strongly in recent months after a sharp drop in May 2013 (Chart 12). PETM's total market share of dog adoptions has been steadily in the 4-6% range in the last 6 months (Chart 14). Petco adoptions were much higher in February, up 5.6%, though on a much easier compare as adoptions were down (11.5%) last year. Petco adoptions were down (11.1%)/(1.6%) in January and December. Petco dog adoptions showed a strong rebound in February, up 19.5% after (29.5%) decline in January and (27%) decline last year. Cat adoptions were slightly down, dropping (0.7%) in February. After a surge in adoption market share in October/November, Petco's market share in adoptions has declined in recent months to about 2% (Chart 16), in line with the average in past two years. 3 major customer initiatives to reaccelerate comps Management at PETM has highlighted 3 major customer initiatives to reaccelerate comps. All the strategies sound sensible to us, but execution will be key to truly driving traffic and comps. In our view, reaccelerating comps will be particularly important as soft in-store adoptions represent a headwind to traffic, hardgood sales, and new customer acquisition. In addition, the online threat albeit small - continues to grow, with the company now estimating that 4% of the industry is online, compared to 3% about 6M ago. Below we highlight the three customer strategies: 1) Connecting with pet parents PETM has been investing in enhancing the customer experience through technology and personalization. The company can attribute 90% of sales to individual customers and wants to continue to leverage its strong database to drive growth. The company will utilize a new enhanced promotional system where customers can enroll in its PetPerks loyalty program through pin pads at the register. This new system increases PETM’s ability to capture e-mails and accelerates delivery, personalization, and variety of offers. The company will also introduce new omnichannel initiatives including 4 Improvements to its PetSmart.com shopping experience with a new website platform in 1Q: this includes capabilities such as product imagezoom, enhanced natural search performance, improved item comparison tools, and better presentation of item level content. Expanding in-store availability feature online to all product categories in 1Q: this was the most requested feature by customers Redesigned Mobile website launching in 2H14: today 1/3 of PetSmart.com visits come via smartphone. P e tSmart, Inc . 2 1 Ma rc h 20 14 Accelerating use of mobile devices by store associates: this will include features such as pet food selector, in-aisle ordering when a product is out of stock in the store or when a product is available online only. The company plans to have iPad minis in all stores by end of the year. Order online, pick up in store: This is the second most requested feature by customers, and the company will roll it out to all stores in 2014. Chart 5: Total Unique Traffic Chart 6: Y/Y growth in total unique traffic 120.0% 3,500 100.0% 3,000 80.0% 2,500 60.0% 2,000 40.0% 1,500 20.0% 0.0% 1,000 (20.0%) 500 PETM Source: Comscore Petco PETM Wag Petco Feb-2014 Nov-2013 Aug-2013 May-2013 Feb-2013 Nov-2012 Aug-2012 Feb-2012 May-2012 Nov-2011 Aug-2011 Feb-2011 May-2011 Nov-2010 Jan-2014 Oct-2013 Jul-2013 Apr-2013 Jan-2013 Oct-2012 Jul-2012 Apr-2012 Jan-2012 Oct-2011 Jul-2011 Apr-2011 Jan-2011 - (40.0%) Wag Source: Comscore 2) Growing proprietary and exclusive products and services Today, proprietary and exclusive products and services represent about 37% of PETM sales, of which 11% are services. The company intends to drive double digit sales growth in this area over the next three to five years. In 2014, most of this growth should come from merchandising categories, consumables, hardgoods, and specialty. The largest growth opportunity is in consumables, where the company plans to continue to build on its own proprietary brands. With that said, exclusives now represent over 75% of PETM’s food mix, and we do not think that gains to comps will be nearly as substantial as they were in the past, particularly as competition has increased. Additionally, PETM is working with national brand vendors to bring in new exclusive formulations and sub-brands. 5 P e tSmart, Inc . 2 1 Ma rc h 20 14 Exhibit 1: We expect a more muted lift to comps from the latest reset Source: Company reports, BofA Merrill Lynch Global Research 3) Attracting and retaining most valuable customers To PETM, the most valuable customers are those who use buy channel-exclusive foods, use grooming services, and are new pet parents. These customers shop the store more frequently and spend more money. 6 For channel-exclusive customers, the company is investing in significant differentiation opportunities in the natural foods categories. The company will introduce over 900 new items as part of the consumables reset in the 1Q. This includes expanding the assortment of fresh foods to all stores across the chain and raw/frozen foods to ~40% of stores. Blue Buffalo will expand from half an aisle to an aisle as new formulations catering to pets of different breeds, ages and health concerns are introduced. For grooming customers, the company is launching Pet Expressions creative grooming services in all salons across the chain in 1Q. These addon services include chalking, stenciling, and feathering. For new pet parent customers, the company will continue to market products such as its Puppy Starter Kits. P e tSmart, Inc . 2 1 Ma rc h 20 14 Chart 7: Number of Organizations Reporting Adoptions Chart 8: PETM Y/Y % Change in Adoptions 800 1,200 1,180 1,160 1,140 1,120 1,100 1,080 1,060 1,040 1,020 1,000 700 600 500 400 300 200 100 5.0% 0.0% -5.0% -10.0% -15.0% -20.0% Jan-14 Feb-14 Jan-14 Feb-14 Total Source: Pethealth Inc, BofA Merrill Lynch Global Research Source: Pethealth Inc, BofA Merrill Lynch Global Research Chart 9: Petco Y/Y % Change in Adoptions Chart 10: Other Third Party Y/Y % Change in Adoptions 50.0% Dec-13 Nov-13 Oct-13 Sep-13 Jul-13 Dog Dec-13 Cat Total Adoptions (RHS) Aug-13 Jun-13 Apr-13 May-13 In Shelter Adoptions Mar-13 3rd Party / Offsite Adoptions Feb-13 -25.0% Jan-13 Jan-14 Feb-14 Dec-13 Nov-13 Oct-13 Sep-13 Jul-13 Aug-13 Jun-13 Apr-13 May-13 Mar-13 Jan-13 Feb-13 0 10.0% 100.0% 40.0% 80.0% 30.0% 20.0% 60.0% 10.0% 40.0% 0.0% -10.0% 20.0% -20.0% 0.0% -30.0% Cat Source: Pethealth Inc, BofA Merrill Lynch Global Research Total Dog Nov-13 Oct-13 Sep-13 Aug-13 Jul-13 Jun-13 Apr-13 Cat May-13 Mar-13 Feb-13 Jan-13 Feb-14 Jan-14 Dec-13 Nov-13 Oct-13 Sep-13 Jul-13 Dog Aug-13 Jun-13 May-13 Apr-13 Mar-13 Feb-13 -20.0% Jan-13 -40.0% Total Source: Pethealth Inc, BofA Merrill Lynch Global Research 7 P e tSmart, Inc . 2 1 Ma rc h 20 14 Chart 11: Total cat adoptions by channel Chart 12: Cat adoption market share by channel 4,000 40,000 14.0% 90.0% 3,500 35,000 12.0% 88.0% 3,000 30,000 10.0% 86.0% 2,500 25,000 2,000 20,000 1,500 15,000 Petco (LHS) PETM (LHS) Petco (LHS) Other 3rd Party (LHS) Total in Shelter (RHS) Other 3rd Party (LHS) Total in Shelter (RHS) Source: Pethealth Inc, BofA Merrill Lynch Global Research Chart 13: Total dog adoptions by channel Chart 14: Dog adoption market share by channel 89.0% 10,000 2.0% 500 88.0% 5,000 1.0% 87.0% 0 0.0% 86.0% Jan-14 Nov-13 Sep-13 Jul-13 May-13 Jan-13 Mar-13 Nov-12 Jul-12 Sep-12 May-12 Mar-12 0 Jan-14 3.0% 15,000 1,000 Nov-13 90.0% Jul-13 4.0% 20,000 Sep-13 1,500 May-13 91.0% Mar-13 5.0% 25,000 Jan-13 92.0% 30,000 Nov-12 93.0% 6.0% Sep-12 7.0% 35,000 Jul-12 94.0% May-12 2,000 8.0% 40,000 Jan-12 2,500 45,000 Mar-12 3,000 Jan-12 Jan-14 Mar-13 Jul-12 Jan-12 PETM (LHS) Source: Pethealth Inc, BofA Merrill Lynch Global Research PETM (LHS) Petco (LHS) PETM (LHS) Petco (LHS) Other 3rd Party (LHS) Total in Shelter (RHS) Other 3rd Party (LHS) Total in Shelter (RHS) Source: Pethealth Inc, BofA Merrill Lynch Global Research 8 Nov-13 74.0% Jul-13 0.0% Sep-13 0 May-13 76.0% Jan-13 2.0% Nov-12 78.0% 5,000 Sep-12 10,000 Jan-14 Nov-13 Sep-13 Jul-13 May-13 Jan-13 Mar-13 Nov-12 Jul-12 Sep-12 May-12 Jan-12 Mar-12 0 80.0% 4.0% May-12 500 82.0% 6.0% Mar-12 1,000 84.0% 8.0% Source: Pethealth Inc, BofA Merrill Lynch Global Research P e tSmart, Inc . 2 1 Ma rc h 20 14 Chart 15: Total dog/cat adoptions by channel Chart 16: Total dog/cat adoption market share by channel 7,000 90,000 91.0% 12.0% 80,000 6,000 90.0% 10.0% 70,000 5,000 60,000 4,000 50,000 3,000 40,000 89.0% 8.0% 88.0% 6.0% 30,000 2,000 87.0% 86.0% 4.0% 85.0% 20,000 2.0% 1,000 84.0% 10,000 Jan-14 Nov-13 Jul-13 Sep-13 Mar-13 May-13 Jan-13 Nov-12 Jul-12 Sep-12 May-12 83.0% Jan-12 Jan-14 Nov-13 Sep-13 Jul-13 May-13 Jan-13 Mar-13 Nov-12 Jul-12 Sep-12 May-12 Jan-12 Mar-12 0.0% Mar-12 0 0 PETM (LHS) Petco (LHS) PETM (LHS) Petco (LHS) Other 3rd Party (LHS) Total in Shelter (RHS) Other 3rd Party (LHS) Total in Shelter (RHS) Source: Pethealth Inc, BofA Merrill Lynch Global Research Source: Pethealth Inc, BofA Merrill Lynch Global Research Chart 17: Total cat adoption y/y growth Chart 18: Total dog adoption y/y growth 70.0% 10.0% 60.0% 5.0% 100.0% 50.0% 40.0% 80.0% 30.0% 50.0% 20.0% 0.0% 40.0% 10.0% (5.0%) 30.0% 0.0% 20.0% 60.0% 40.0% (10.0%) 20.0% (20.0%) (10.0%) 10.0% 0.0% (40.0%) Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 (20.0%) Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 (15.0%) 0.0% (30.0%) PETM (LHS) Petco (LHS) PETM (LHS) Petco (LHS) Total in Shelter (LHS) Other 3rd Party (RHS) Total in Shelter (LHS) Other 3rd Party (RHS) Source: Pethealth Inc, BofA Merrill Lynch Global Research Source: Pethealth Inc, BofA Merrill Lynch Global Research 9 P e tSmart, Inc . 2 1 Ma rc h 20 14 Price objective basis & risk PetSmart, Inc. (PETM) Our PO of $77 is based on 16x the midpoint of our 2014-15 EPS estimates and is approximately in line with its historical range. We believe an inline valuation is warranted as slowing comps and negative sentiment surrounding online competition offset PETM's market leading position and history of consistent execution, in our view. The downside risks are: 1) an increased focus on pet consumables from discounters, warehouse clubs, grocery and dollar stores, 2) persistently high gas prices could hinder human travel, which would impact the slower-than-expected turnaround in Pet Smart's pet boarding business, as well as weigh on demand for hardgoods and premium pet food, 3) persistently high commodity prices (soy and corn) could impact the gross margin, 4) changes in consumer spending behavior, and 5) reputational risk from food/product recalls, due to consumers' emotional attachment to pets. The upside risks are: 1) a stronger-than-expected acceleration in services, 2) a stronger-than-expected recovery in hardgoods, and 3) a better-than-expected pick-up in adoptions and pet ownership. Link to Definitions Consumer & Retail Click here for definitions of commonly used terms. Analyst Certification I, Denise Chai, CFA, hereby certify that the views expressed in this research report accurately reflect my personal views about the subject securities and issuers. I also certify that no part of my compensation was, is, or will be, directly or indirectly, related to the specific recommendations or view expressed in this research report. US - Retail Hardline Coverage Cluster Investment rating BUY NEUTRAL UNDERPERFORM 10 Company BofA Merrill Lynch ticker Bloomberg symbol Analyst Advance Auto Parts, Inc. Bed Bath & Beyond Inc. Best Buy Co., Inc. Dollar General Corporation Dollar Tree, Inc. Lowe's Companies, Inc. Office Depot, Inc. O'Reilly Automotive, Inc. Tempur Sealy International Inc. The Home Depot, Inc. Tractor Supply Company Whirlpool AAP BBBY BBY DG DLTR LOW ODP ORLY TPX HD TSCO WHR AAP US BBBY US BBY US DG US DLTR US LOW US ODP US ORLY US TPX US HD US TSCO US WHR US Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA AutoZone Inc. GameStop PetSmart, Inc. Williams-Sonoma, Inc. AZO GME PETM WSM AZO US GME US PETM US WSM US Denise Chai, CFA Curtis Nagle, CFA Denise Chai, CFA Denise Chai, CFA Family Dollar Stores, Inc. Pier 1 Imports Inc. Staples, Inc. The Container Store Group, Inc. Vitamin Shoppe, Inc. FDO PIR SPLS TCS VSI FDO US PIR US SPLS US TCS US VSI US Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA Denise Chai, CFA P e tSmart, Inc . 2 1 Ma rc h 20 14 iQmethod SM Measures Definitions Business Performance Numerator Return On Capital Employed Return On Equity Operating Margin Earnings Growth Free Cash Flow Quality of Earnings Cash Realization Ratio Asset Replacement Ratio Tax Rate Net Debt-To-Equity Ratio Interest Cover Valuation Toolkit Price / Earnings Ratio Price / Book Value Dividend Yield Free Cash Flow Yield Enterprise Value / Sales EV / EBITDA NOPAT = (EBIT + Interest Income) * (1 - Tax Rate) + Goodwill Amortization Net Income Operating Profit Expected 5-Year CAGR From Latest Actual Cash Flow From Operations – Total Capex Denominator Total Assets – Current Liabilities + ST Debt + Accumulated Goodwill Amortization Shareholders’ Equity Sales N/A N/A Cash Flow From Operations Capex Tax Charge Net Debt = Total Debt, Less Cash & Equivalents EBIT Net Income Depreciation Pre-Tax Income Total Equity Interest Expense Current Share Price Current Share Price Annualised Declared Cash Dividend Cash Flow From Operations – Total Capex EV = Current Share Price * Current Shares + Minority Equity + Net Debt + Other LT Liabilities Enterprise Value Diluted Earnings Per Share (Basis As Specified) Shareholders’ Equity / Current Basic Shares Current Share Price Market Cap. = Current Share Price * Current Basic Shares Sales Basic EBIT + Depreciation + Amortization iQmethod SMis the set of BofA Merrill Lynch standard measures that serve to maintain global consistency under three broad headings: Business Performance, Quality of Earnings, and validations. The key features of iQmethod are: A consistently structured, detailed, and transparent methodology. Guidelines to maximize the effectiveness of the comparative valuation process, and to identify some common pitfalls. iQdatabase ® is our real-time global research database that is sourced directly from our equity analysts’ earnings models and includes forecasted as well as historical data for income statements, balance sheets, and cash flow statements for companies covered by BofA Merrill Lynch. iQprofile SM, iQmethod SM are service marks of Merrill Lynch & Co., Inc.iQdatabase ®is a registered service mark of Merrill Lynch & Co., Inc. 11 P e tSmart, Inc . 2 1 Ma rc h 20 14 Important Disclosures PETM Price Chart 1-Mar:B Rifkin PO:US$46 100 14-Dec Chai PO:US$56 18-Jun PO:US$72 13-Feb PO:US$60 90 6-Mar PO:US$80 15-Aug PO:US$85 1-Nov:N PO:US$80 17-May PO:US$90 8-Jan PO:US$77 3-May PO:US$65 80 70 22-May PO:US$68 60 50 40 30 20 10 0 PETM 1-Jan-13 1-Jan-12 Review Restricted 1-Jan-14 No Coverage B : Buy, N : Neutral, U : Underperform, PO : Price objective, NA : No longer valid, NR: No Rating The Investment Opinion System is contained at the end of the report under the heading "Fundamental Equity Opinion Key". Dark grey shading indicates the security is restricted with the opinion suspended. Medium grey shading indicates the security is under review with the opinion withdrawn. Light grey shading indicates the security is not covered. Chart is current as of February 28, 2014 or such later date as indicated. Investment Rating Distribution: Retailing Group (as of 31 Dec 2013) Coverage Universe Count Percent Buy Neutral Sell 98 52 51 48.76% 25.87% 25.37% Investment Rating Distribution: Global Group (as of 31 Dec 2013) Coverage Universe Count Percent Inv. Banking Relationships* Buy Neutral Sell Inv. Banking Relationships* Count 61 30 22 Count Percent 62.24% 57.69% 43.14% Percent Buy 1713 49.48% Buy 1270 74.14% Neutral 890 25.71% Neutral 674 75.73% Sell 859 24.81% Sell 539 62.75% * Companies that were investment banking clients of BofA Merrill Lynch or one of its affiliates within the past 12 months. For purposes of this distribution, a stock rated Underperform is included as a Sell. FUNDAMENTAL EQUITY OPINION KEY: Opinions include a Volatility Risk Rating, an Investment Rating and an Income Rating. VOLATILITY RISK RATINGS, indicators of potential price fluctuation, are: A - Low, B - Medium and C - High. INVESTMENT RATINGS reflect the analyst’s assessment of a stock’s: (i) absolute total return potential and (ii) attractiveness for investment relative to other stocks within its Coverage Cluster (defined below). There are three investment ratings: 1 - Buy stocks are expected to have a total return of at least 10% and are the most attractive stocks in the coverage cluster; 2 - Neutral stocks are expected to remain flat or increase in value and are less attractive than Buy rated stocks and 3 - Underperform stocks are the least attractive stocks in a coverage cluster. Analysts assign investment ratings considering, among other things, the 0-12 month total return expectation for a stock and the firm’s guidelines for ratings dispersions (shown in the table below). The current price objective for a stock should be referenced to better understand the total return expectation at any given time. The price objective reflects the analyst’s view of the potential price appreciation (depreciation). Investment rating Total return expectation (within 12-month period of date of initial rating) Ratings dispersion guidelines for coverage cluster* Buy ≥ 10% ≤ 70% Neutral ≥ 0% ≤ 30% Underperform N/A ≥ 20% * Ratings dispersions may vary from time to time where BofA Merrill Lynch Research believes it better reflects the investment prospects of stocks in a Coverage Cluster. INCOME RATINGS, indicators of potential cash dividends, are: 7 - same/higher (dividend considered to be secure), 8 - same/lower (dividend not considered to be secure) and 9 - pays no cash dividend. Coverage Cluster is comprised of stocks covered by a single analyst or two or more analysts sharing a common industry, sector, region or other classification(s). A stock’s coverage cluster is included in the most recent BofA Merrill Lynch Comment referencing the stock. Price charts for the securities referenced in this research report are available at http://pricecharts.ml.com, or call 1-800-MERRILL to have them mailed. MLPF&S or one of its affiliates acts as a market maker for the equity securities recommended in the report: PetSmart, Inc. MLPF&S or an affiliate has received compensation from the company for non-investment banking services or products within the past 12 months: PetSmart, Inc. The company is or was, within the last 12 months, a non-securities business client of MLPF&S and/or one or more of its affiliates: PetSmart, Inc. MLPF&S or one of its affiliates is willing to sell to, or buy from, clients the common equity of the company on a principal basis: PetSmart, Inc. The company is or was, within the last 12 months, a securities business client (non-investment banking) of MLPF&S and/or one or more of its affiliates: PetSmart, Inc. BofA Merrill Lynch Research personnel (including the analyst(s) responsible for this report) receive compensation based upon, among other factors, the overall profitability of Bank of America Corporation, including profits derived from investment banking revenues. 12 P e tSmart, Inc . 2 1 Ma rc h 20 14 Other Important Disclosures Officers of MLPF&S or one or more of its affiliates (other than research analysts) may have a financial interest in securities of the issuer(s) or in related investments. BofA Merrill Lynch Global Research policies relating to conflicts of interest are described at http://www.ml.com/media/43347.pdf. "BofA Merrill Lynch" includes Merrill Lynch, Pierce, Fenner & Smith Incorporated ("MLPF&S") and its affiliates. Investors should contact their BofA Merrill Lynch representative or Merrill Lynch Global Wealth Management financial advisor if they have questions concerning this report. "BofA Merrill Lynch" and "Merrill Lynch" are each global brands for BofA Merrill Lynch Global Research. Information relating to Non-US affiliates of BofA Merrill Lynch and Distribution of Affiliate Research Reports: MLPF&S distributes, or may in the future distribute, research reports of the following non-US affiliates in the US (short name: legal name): Merrill Lynch (France): Merrill Lynch Capital Markets (France) SAS; Merrill Lynch (Frankfurt): Merrill Lynch International Bank Ltd., Frankfurt Branch; Merrill Lynch (South Africa): Merrill Lynch South Africa (Pty) Ltd.; Merrill Lynch (Milan): Merrill Lynch International Bank Limited; MLI (UK): Merrill Lynch International; Merrill Lynch (Australia): Merrill Lynch Equities (Australia) Limited; Merrill Lynch (Hong Kong): Merrill Lynch (Asia Pacific) Limited; Merrill Lynch (Singapore): Merrill Lynch (Singapore) Pte Ltd.; Merrill Lynch (Canada): Merrill Lynch Canada Inc; Merrill Lynch (Mexico): Merrill Lynch Mexico, SA de CV, Casa de Bolsa; Merrill Lynch (Argentina): Merrill Lynch Argentina SA; Merrill Lynch (Japan): Merrill Lynch Japan Securities Co., Ltd.; Merrill Lynch (Seoul): Merrill Lynch International Incorporated (Seoul Branch); Merrill Lynch (Taiwan): Merrill Lynch Securities (Taiwan) Ltd.; DSP Merrill Lynch (India): DSP Merrill Lynch Limited; PT Merrill Lynch (Indonesia): PT Merrill Lynch Indonesia; Merrill Lynch (Israel): Merrill Lynch Israel Limited; Merrill Lynch (Russia): OOO Merrill Lynch Securities, Moscow; Merrill Lynch (Turkey I.B.): Merrill Lynch Yatirim Bank A.S.; Merrill Lynch (Turkey Broker): Merrill Lynch Menkul Değerler A.Ş.; Merrill Lynch (Dubai): Merrill Lynch International, Dubai Branch; MLPF&S (Zurich rep. office): MLPF&S Incorporated Zurich representative office; Merrill Lynch (Spain): Merrill Lynch Capital Markets Espana, S.A.S.V.; Merrill Lynch (Brazil): Bank of America Merrill Lynch Banco Multiplo S.A.; Merrill Lynch KSA Company, Merrill Lynch Kingdom of Saudi Arabia Company. This research report has been approved for publication and is distributed in the United Kingdom to professional clients and eligible counterparties (as each is defined in the rules of the Financial Conduct Authority and the Prudential Regulation Authority) by Merrill Lynch International and Bank of America Merrill Lynch International Limited, which are authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and is distributed in the United Kingdom to retail clients (as defined in the rules of the Financial Conduct Authority and the Prudential Regulation Authority) by Merrill Lynch International Bank Limited, London Branch, which is authorised by the Central Bank of Ireland and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority - details about the extent of our regulation by the Financial Conduct Authority and Prudential Regulation Authority are available from us on request; has been considered and distributed in Japan by Merrill Lynch Japan Securities Co., Ltd., a registered securities dealer under the Financial Instruments and Exchange Act in Japan; is distributed in Hong Kong by Merrill Lynch (Asia Pacific) Limited, which is regulated by the Hong Kong SFC and the Hong Kong Monetary Authority (note that Hong Kong recipients of this research report should contact Merrill Lynch (Asia Pacific) Limited in respect of any matters relating to dealing in securities or provision of specific advice on securities); is issued and distributed in Taiwan by Merrill Lynch Securities (Taiwan) Ltd.; is issued and distributed in India by DSP Merrill Lynch Limited; and is issued and distributed in Singapore to institutional investors and/or accredited investors (each as defined under the Financial Advisers Regulations) by Merrill Lynch International Bank Limited (Merchant Bank) and Merrill Lynch (Singapore) Pte Ltd. (Company Registration No.’s F 06872E and 198602883D respectively). Merrill Lynch International Bank Limited (Merchant Bank) and Merrill Lynch (Singapore) Pte Ltd. are regulated by the Monetary Authority of Singapore. Bank of America N.A., Australian Branch (ARBN 064 874 531), AFS License 412901 (BANA Australia) and Merrill Lynch Equities (Australia) Limited (ABN 65 006 276 795), AFS License 235132 (MLEA) distributes this report in Australia only to 'Wholesale' clients as defined by s.761G of the Corporations Act 2001. With the exception of BANA Australia, neither MLEA nor any of its affiliates involved in preparing this research report is an Authorised Deposit-Taking Institution under the Banking Act 1959 nor regulated by the Australian Prudential Regulation Authority. No approval is required for publication or distribution of this report in Brazil and its local distribution is made by Bank of America Merrill Lynch Banco Múltiplo S.A. in accordance with applicable regulations. Merrill Lynch (Dubai) is authorized and regulated by the Dubai Financial Services Authority (DFSA). Research reports prepared and issued by Merrill Lynch (Dubai) are prepared and issued in accordance with the requirements of the DFSA conduct of business rules. Merrill Lynch (Frankfurt) distributes this report in Germany. Merrill Lynch (Frankfurt) is regulated by BaFin. This research report has been prepared and issued by MLPF&S and/or one or more of its non-US affiliates. MLPF&S is the distributor of this research report in the US and accepts full responsibility for research reports of its non-US affiliates distributed to MLPF&S clients in the US. Any US person receiving this research report and wishing to effect any transaction in any security discussed in the report should do so through MLPF&S and not such foreign affiliates. General Investment Related Disclosures: Taiwan Readers: Neither the information nor any opinion expressed herein constitutes an offer or a solicitation of an offer to transact in any securities or other financial instrument. No part of this report may be used or reproduced or quoted in any manner whatsoever in Taiwan by the press or any other person without the express written consent of BofA Merrill Lynch. This research report provides general information only. Neither the information nor any opinion expressed constitutes an offer or an invitation to make an offer, to buy or sell any securities or other financial instrument or any derivative related to such securities or instruments (e.g., options, futures, warrants, and contracts for differences). This report is not intended to provide personal investment advice and it does not take into account the specific investment objectives, financial situation and the particular needs of any specific person. Investors should seek financial advice regarding the appropriateness of investing in financial instruments and implementing investment strategies discussed or recommended in this report and should understand that statements regarding future prospects may not be realized. Any decision to purchase or subscribe for securities in any offering must be based solely on existing public information on such security or the information in the prospectus or other offering document issued in connection with such offering, and not on this report. Securities and other financial instruments discussed in this report, or recommended, offered or sold by Merrill Lynch, are not insured by the Federal Deposit Insurance Corporation and are not deposits or other obligations of any insured depository institution (including, Bank of America, N.A.). Investments in general and, derivatives, in particular, involve numerous risks, including, among others, market risk, counterparty default risk and liquidity risk. No security, financial instrument or derivative is suitable for all investors. In some cases, securities and other financial instruments may be difficult to value or sell and reliable information about the value or risks related to the security or financial instrument may be difficult to obtain. Investors should note that income from such securities and other financial instruments, if any, may fluctuate and that price or value of such securities and instruments may rise or fall and, in some cases, investors may lose their entire principal investment. Past performance is not necessarily a guide to future performance. Levels and basis for taxation may change. This report may contain a short-term trading idea or recommendation, which highlights a specific near-term catalyst or event impacting the company or the market that is anticipated to have a short-term price impact on the equity securities of the company. Short-term trading ideas and recommendations are different from and do not affect a stock's fundamental equity rating, which reflects both a longer term total return expectation and attractiveness for investment relative to other stocks within its Coverage Cluster. Short-term trading ideas and recommendations may be more or less positive than a stock's fundamental equity rating. BofA Merrill Lynch is aware that the implementation of the ideas expressed in this report may depend upon an investor's ability to "short" securities or other financial instruments and that such action may be limited by regulations prohibiting or restricting "shortselling" in many jurisdictions. Investors are urged to seek advice regarding the applicability of such regulations prior to executing any short idea contained in this report. 13 P e tSmart, Inc . 2 1 Ma rc h 20 14 Foreign currency rates of exchange may adversely affect the value, price or income of any security or financial instrument mentioned in this report. Investors in such securities and instruments, including ADRs, effectively assume currency risk. UK Readers: The protections provided by the U.K. regulatory regime, including the Financial Services Scheme, do not apply in general to business coordinated by BofA Merrill Lynch entities located outside of the United Kingdom. BofA Merrill Lynch Global Research policies relating to conflicts of interest are described at http://www.ml.com/media/43347.pdf. Officers of MLPF&S or one or more of its affiliates (other than research analysts) may have a financial interest in securities of the issuer(s) or in related investments. MLPF&S or one of its affiliates is a regular issuer of traded financial instruments linked to securities that may have been recommended in this report. MLPF&S or one of its affiliates may, at any time, hold a trading position (long or short) in the securities and financial instruments discussed in this report. BofA Merrill Lynch, through business units other than BofA Merrill Lynch Global Research, may have issued and may in the future issue trading ideas or recommendations that are inconsistent with, and reach different conclusions from, the information presented in this report. Such ideas or recommendations reflect the different time frames, assumptions, views and analytical methods of the persons who prepared them, and BofA Merrill Lynch is under no obligation to ensure that such other trading ideas or recommendations are brought to the attention of any recipient of this report. In the event that the recipient received this report pursuant to a contract between the recipient and MLPF&S for the provision of research services for a separate fee, and in connection therewith MLPF&S may be deemed to be acting as an investment adviser, such status relates, if at all, solely to the person with whom MLPF&S has contracted directly and does not extend beyond the delivery of this report (unless otherwise agreed specifically in writing by MLPF&S). MLPF&S is and continues to act solely as a broker-dealer in connection with the execution of any transactions, including transactions in any securities mentioned in this report. Copyright and General Information regarding Research Reports: Copyright 2014 Merrill Lynch, Pierce, Fenner & Smith Incorporated. All rights reserved. iQmethod, iQmethod 2.0, iQprofile, iQtoolkit, iQworks are service marks of Bank of America Corporation. iQanalytics®, iQcustom®, iQdatabase® are registered service marks of Bank of America Corporation. This research report is prepared for the use of BofA Merrill Lynch clients and may not be redistributed, retransmitted or disclosed, in whole or in part, or in any form or manner, without the express written consent of BofA Merrill Lynch. BofA Merrill Lynch Global Research reports are distributed simultaneously to internal and client websites and other portals by BofA Merrill Lynch and are not publicly-available materials. Any unauthorized use or disclosure is prohibited. Receipt and review of this research report constitutes your agreement not to redistribute, retransmit, or disclose to others the contents, opinions, conclusion, or information contained in this report (including any investment recommendations, estimates or price targets) without first obtaining expressed permission from an authorized officer of BofA Merrill Lynch. Materials prepared by BofA Merrill Lynch Global Research personnel are based on public information. Facts and views presented in this material have not been reviewed by, and may not reflect information known to, professionals in other business areas of BofA Merrill Lynch, including investment banking personnel. BofA Merrill Lynch has established information barriers between BofA Merrill Lynch Global Research and certain business groups. As a result, BofA Merrill Lynch does not disclose certain client relationships with, or compensation received from, such companies in research reports. To the extent this report discusses any legal proceeding or issues, it has not been prepared as nor is it intended to express any legal conclusion, opinion or advice. Investors should consult their own legal advisers as to issues of law relating to the subject matter of this report. BofA Merrill Lynch Global Research personnel’s knowledge of legal proceedings in which any BofA Merrill Lynch entity and/or its directors, officers and employees may be plaintiffs, defendants, co-defendants or co-plaintiffs with or involving companies mentioned in this report is based on public information. Facts and views presented in this material that relate to any such proceedings have not been reviewed by, discussed with, and may not reflect information known to, professionals in other business areas of BofA Merrill Lynch in connection with the legal proceedings or matters relevant to such proceedings. This report has been prepared independently of any issuer of securities mentioned herein and not in connection with any proposed offering of securities or as agent of any issuer of any securities. None of MLPF&S, any of its affiliates or their research analysts has any authority whatsoever to make any representation or warranty on behalf of the issuer(s). BofA Merrill Lynch Global Research policy prohibits research personnel from disclosing a recommendation, investment rating, or investment thesis for review by an issuer prior to the publication of a research report containing such rating, recommendation or investment thesis. Any information relating to the tax status of financial instruments discussed herein is not intended to provide tax advice or to be used by anyone to provide tax advice. Investors are urged to seek tax advice based on their particular circumstances from an independent tax professional. The information herein (other than disclosure information relating to BofA Merrill Lynch and its affiliates) was obtained from various sources and we do not guarantee its accuracy. This report may contain links to third-party websites. BofA Merrill Lynch is not responsible for the content of any third-party website or any linked content contained in a third-party website. Content contained on such third-party websites is not part of this report and is not incorporated by reference into this report. The inclusion of a link in this report does not imply any endorsement by or any affiliation with BofA Merrill Lynch. Access to any third-party website is at your own risk, and you should always review the terms and privacy policies at third-party websites before submitting any personal information to them. BofA Merrill Lynch is not responsible for such terms and privacy policies and expressly disclaims any liability for them. Subject to the quiet period applicable under laws of the various jurisdictions in which we distribute research reports and other legal and BofA Merrill Lynch policyrelated restrictions on the publication of research reports, fundamental equity reports are produced on a regular basis as necessary to keep the investment recommendation current. Certain outstanding reports may contain discussions and/or investment opinions relating to securities, financial instruments and/or issuers that are no longer current. Always refer to the most recent research report relating to a company or issuer prior to making an investment decision. In some cases, a company or issuer may be classified as Restricted or may be Under Review or Extended Review. In each case, investors should consider any investment opinion relating to such company or issuer (or its security and/or financial instruments) to be suspended or withdrawn and should not rely on the analyses and investment opinion(s) pertaining to such issuer (or its securities and/or financial instruments) nor should the analyses or opinion(s) be considered a solicitation of any kind. Sales persons and financial advisors affiliated with MLPF&S or any of its affiliates may not solicit purchases of securities or financial instruments that are Restricted or Under Review and may only solicit securities under Extended Review in accordance with firm policies. Neither BofA Merrill Lynch nor any officer or employee of BofA Merrill Lynch accepts any liability whatsoever for any direct, indirect or consequential damages or losses arising from any use of this report or its contents. 14
© Copyright 2026 Paperzz