Report on Inquiry: Phase 3 Douglas Promenade Ref Nos: (i) DF15/0019; (ii) DF15/0022; (iii) DF15/0023 Application Nos (i) 15/00594/B; (ii) 15/00598/CON; (iii) 15/00599/CON __________________________________________________________ Appendix 3 Applicant’s comments on Objectors’ comments on Risk Assessments Introduction The Applicant has received copies of Assessments from the following Objectors; A. Anne-Marie Rivers. B. Mr Richard Halsall. C. Mrs M Bridson. D. Patricia Newton. the comments to the Risk The Applicant`s consultants have had an opportunity to review the contents of the above submissions. In the Applicant`s opinion, significant parts of all the submissions are not comments on the actual Risk Assessments undertaken on behalf of the Applicant. The comments which have been provided, to a great extent highlight the objectors` opposition to the scheme. In this regard, the Applicant is of the view that most, if not all, the objectors` opposition to the proposals based on safety issues have already been put on record in their letters of objection copies of which are with the Inspector, and in their oral submissions during the Inquiry. In addition to the above, considerable evidence on general safety issues, tram operations, appropriate sight lines and other safety related matters was provided to the Inquiry by a number of witnesses from both the Applicant`s team, the proposed operator`s experts at Douglas Borough Council (“DBC”) and by Mr Almond from the Highway Authority. At the request of the Inspector, Mr Almond has now submitted an addendum to the Highway Authority`s report on the application reconfirming the Authority`s full support for the proposals in compliance with the relevant planning policies in the 2007 Isle of Man Strategic Plan. At the Inquiry, various questions and points of clarification from objectors as well as the Inspector were put forward and discussed in some detail. This included an explanation of the methodology for each of the individual risk assessments undertaken. Confirmation was also given by both the applicant and operator`s team that the risk assessments represent ongoing work in the usual manner on projects of this nature. With the above background, as an introduction to comments in response to the objectors submissions the Applicant wishes to provide the following overview relating to the principles of risk assessments followed by the 1 Applicant`s response to some of the points that have been raised in the comments received. Risk Assessments - Overview. 1. Zero tolerance of risk or risk aversion is not an option in the real world where hazards prevail in all workplaces and locations where people assemble and undertake sport and leisure pursuits. The management of residual risks associated with significant hazards, ie. where control measures may be non- existent or minimal offers the challenge to designers to influence an unacceptable level of risk through design considerations, planning and specification. 2. The definition of risk assessment according to the UK Health and Safety Executive (HSE) is to “Consider hazards that may cause harm to people and decide whether enough is being done to prevent harm. Once this exercise has been carried out, appropriate and sensible control measures are to be implemented to reduce any residual risk to as low as reasonably practicable (ALARP).” 3. Reasonably practicable as defined in the HSE is “The means of balancing the level of risk against the measures needed to control the real risk in terms of money, time or inconvenience. It is not needed to take action if it would be grossly disproportionate to the level of risk evaluated. 4. Competence in undertaking risk assessments is achieved by an assessor possessing skill, knowledge and experience. These attributes were established when each member of the design team completed a project-specific competence and resources questionnaire when they were engaged in Phases 1/2 of the refurbishment works. In addition, each member of the design team through their professional disciplines and continuous professional development programmes demonstrated their current competence in fulfilling design risk assessments. 5. In determining what risks are reasonably foreseeable, each member of the design team has sought information and guidance from industrial bodies – reference to UK and global heritage transport systems; common knowledge – consultation with Douglas Borough Council (DBC) HDT operator staff and the DoI; and expert knowledge – HSE, ORR, Environment, Safety and Health Directorate (DEFA), and Isle of Man Railways. Responses to Comments Received to the Risk Assessments A. 6. Ann-Marie Rivers Responses supplied by Ann-Marie Rivers essentially question the control measures arising from risk assessments prepared by Pegasus Consulting Limited on behalf of the operator DBC and would be more sensibly addressed by DBC and their advisor. 2 7. The Applicant`s recollection of verbal responses supplied at the Inquiry by the Applicant`s team and the DBC addressed the questions posed in these this objector`s document. The Applicant is therefore of the view that there is no hazard referred to that has not already been addressed by the design team and DBC. 8. With the above in mind, the Applicant`s response to the comments from Ann-Marie Rivers are limited to the following. 9. Pegasus Preamble. In her comments under “Pegasus RA preamble”, several “questions have been raised regarding experience of horse drawn trams, possible mitigation measures and training. 10. As referred to above, these questions, for the most part, were raised and comprehensively covered at the Inquiry by Mrs Harrison and Messrs Cannan and Crellin on behalf of DBC. They explained the high level of expertise and experience each tram driver tram driver has and the extent of the intended further training that will be undertaken. With regard to mitigation measures to include any permanent barriers, these have been considered by the design team and rejected. A physical barrier would affect the operation of the tramway and the amenity space. It would also have the negative impacts of sterilising a large section of the existing Promenade reducing large open areas. Pegasus Main Risk Assessment. 11. As also referred to above, the issue of the extent and form of training was covered at the Inquiry as was the intention to conduct test runs. The trams will also be fitted with warning bells. 12. In terms of line of sight, this matter has been dealt with at the Inquiry and within separate submissions by the Applicant and Mr Almond of Highway Services. 13. Issues under the subheading of “hazard” and passenger safety were explained to the Inquiry. 14. With regard to horse excrement, this issue was addressed by Mrs. Harrison on behalf of DBC as were potential issues of presence of dogs on the Promenade. These matters were not considered an impediment to the proposals being approved. Risk Register. 15. As explained to the Inquiry access through the cut through is inclusive of all uses but designed to prevent cyclists and possible unthinking walkway users from wandering onto the tram line 16. From the above summary, the Applicant would conclude that the comments provided do not represent any beneficial information on matters of risk assessment for the Inspector to consider nor do they 3 raise any issues that have not been addressed either through the various letters of objection or the discussions at the Inquiry. B. Mr Richard Halsall 17. The views on risk assessments in general provided by Mr Halsall are based very much on subjective interpretation without any quantitative or qualitative assessment to underpin his concerns over risk issues addressed. The content of this response mainly reveals an opportunity taken to express his rejection of the planning application and not address the risk documentation supplied. 18. With the above in mind, the Applicant would further comment on Mr Halsall`s response as follows. 19. On the first page of his submission Mr Halsall highlights the fact that the Applicant has not undertaken a survey of users of the Promenade. He also refers to what amounts to his opinion of the dangers of placing the trams on the Promenade. The Inspector is well aware that this forms the basis of most of the objections that have been received. 20. On the second page of his submission, Mr Halsall makes reference to his email to the Minister and then provides comments on evidence provided at the Inquiry on matters of risk but does not provide any direct references to any parts of the Risk Assessments in support of his views. 21. Whilst he provides references to matters of risk, the context of the individual statements do not raise any new issues not already before the Inspector either in his letter of objection or as one of the numerous matters of risk presented by the Applicant`s team to and discussed at the Inquiry. C. Mrs Bridson 22. Mrs Bridson in her submission has cited many but not all the significant hazards that the DoI design team and BSA have addressed in their Risk Assessments and combined total of 100m hazards. The Applicant`s risk consultants are of the view that there is no new piece of information relating to risk assessments that were omitted from the outset of the project and which have been considered to date. 23. In referring to the HSE definition given in 2, focus has to be on the system design on which the planning application is being made and not aligned with information acquired from a global experience. 24. Mrs Bridson`s reference to regulation 13 of the Construction (Design and Management) Regulations 2003 with regard to design function is incorrect as the duties incumbent on designers relate to actual construction hazards to be encountered solely in construction, cleaning and maintenance activities, ie. Before, during and after installation of the HDT track. Members of the design team have 4 addressed risk control measures on a more holistic level that are enshrined in the Health and Safety at Work etc Act 1974, namely; (a) Section 3 – the responsibility for the health, safety and welfare of persons who are not employees (includes visitors, members of then public, contractors), (b) Section 6 – the duty of any person who undertakes the design or manufacture of any article, structure or equipment for use at work to carry out or arrange for the carrying out of any necessary research with a view to the discovery and, so far as is reasonably practicable, the elimination of any risks to health or safety to which the design or article may give rise. 25. Behaviour of people and animals has been an integral consideration in all foreseeable HDT operations. This has been endorsed by the experiences views provided by DBC tram operator staff as part of the evolving safety management system and modified risk assessments conducted by DBC. Due to the dynamic of a horse drawn tram activities and the safety management system forcibly makes this point. It is impossible to rely on generic risk assessments due to the changing environment behavioural issues to address. D. Patricia Newton 26. There are no comments under the heading Pegasus Safety Consulting Limited that raise any new issues not already covered through the various objector`s letters to the application or through the discussions at the Inquiry. 27. Comments on the first page include “I note the risks identified on pages..” with the sentence continuing with a reference to seagulls. Whilst the presence of seagulls may well be something that needs to be considered, the operators have considerable experience in anticipating any problems arising out of any potential risks imposed by seagulls. 28. The Applicant accepts that ratings and individual scores are subjective judgements but for the Applicant`s planning application risk assessments these have been given by professionals experienced in the design, operation and risk assessments of major schemes 29. In conclusion, the Applicant is of the opinion that in her consideration of hazards Miss Newton relates incidents that she has personally observed and these appear to be the exception rather than the rule. The spooking of a horse, for example, can only be controlled by an experienced HDT driver on the basis of a dynamic “de facto” risk assessment being undertaken at the time. Such a consideration has been addressed in DBC risk assessments and the safety management system. Summary 5 Where the objectors` responses have considered the risk ratings for different aspects of the HDTR operations they have failed to grasp how design influence and tram operator`s implementation of control measures will have a marked effect in the management of operational health and safety risks. The changing environment that will accompany a much needed facelift for the Promenade will, as mentioned by Mr Yellop at the Inquiry, call for the implementation of new control measures combined with changes in behavioural attitude and acceptance of responsibilities by all stakeholders to greatly assist in the minimisation of risk. As is evident from the above, a large part of the individual submissions do not comment on the actual details of the Risk Assessments undertaken. In many instances, the responses simply highlight or reiterate objections based on safety matters that are already before the Inspector in some detail as part of the letters of objections or which have been fully explored at the Inquiry details of which the Inspector will have noted. Most, if not all, of the safety issues referred to were the subject of presentations by the Applicant`s team to the Inquiry through the Applicant`s Summary Statements. In addition, in response to points of clarification and questions from the floor considerable explanation was provided by both the Applicant and the operator (DBC) on the details of the scheme and related issues of risk. It is accepted that there are subjective judgements that have to be made in all risk assessments. However, the risk assessments that have been undertaken for the Applicant`s scheme have been made by professionals with extensive experience in the field of risk assessment. In this regard, the Applicant will continue to use recognised professionals of the highest calibre in order to ensure that as safe a scheme as possible is developed and operated to the highest safety standards. The Applicant is of the view that nothing in respect of risk has been placed before him that should prevent the Inspector from recommending the planning application to the Council, of Ministers for approval. 6
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