Risk
The concept of “Risk” is emphasized in new edition of ISO 9001, especially when
used in relation to function of organizational planning.
a) Evaluation of risk;
b) Planning for risk;
c) What is acceptable?
d) What is unacceptable?
e) What is the probability?
f) What is severity?
g) How to avoid, mitigate or eliminate risk?
Opportunities
Encountered problems can be considered as an opportunity for improvement. Of
course there are other ways to find opportunities. We can use special tools like
SWOT analysis to list both opportunities and risks (see example in chapter 5).
To implement requirements in clause 6.1 we can use different tools like SWOT for
identification of risk and opportunities, FMEA to define actions to avoid,
mitigate or eliminate risk or some other tool.
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There are several inventive principles in TRIZ that address risk and risk based
thinking:
#9 Preliminary Anti-action (failure analysis and prevention techniques);
#10 Preliminary action (preparing in advance like preventive maintenance);
#11 Beforehand Cushioning (prepare emergency beforehand to increase reliability
of the system);
#22 Blessing in Disguise (how to avoid, block or eliminate effects of harmful
functions);
#39 Inert Atmosphere (i.e. risk based audit);
#40 Composite materials (dealing with risk using combination of different tools).
One of very useful TRIZ tools is Anticipatory Failure Determination (AFD)which is a
tool for analyzing, predicting and eliminating failures in systems, products, and
processes.
References:
Svetlana Visnepolschi, How to Deal with Failures (The Smart Way), 2008-2010
Ideation International Inc., http://whereinnovationbegins.net/afd/AFD-intro20.pdf
Stan Kaplan, Svetlana Visnepolschi, Boris Zlotin and Alla Zusman, New Tools for Failure and
Risk Analysis Anticipatory Failure Determination (AFD) and the Theory of Scenario
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Structuring, Ideation International Inc. 2005, ISBN 1-928747-0-51,
http://www.ideationtriz.com/new/materials/AFDNewToolsbook.pdf
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References:
Svetlana Visnepolschi, How to Deal with Failures (The Smart Way), 2008-2010
Ideation International Inc., http://whereinnovationbegins.net/afd/AFD-intro20.pdf
Stan Kaplan, Svetlana Visnepolschi, Boris Zlotin and Alla Zusman, New Tools for Failure and
Risk Analysis Anticipatory Failure Determination (AFD) and the Theory of Scenario
Structuring, Ideation International Inc. 2005, ISBN 1-928747-0-51,
http://www.ideationtriz.com/new/materials/AFDNewToolsbook.pdf
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Example above shows how to use segmentation principles to separate causes of problem
and how to identify which inventive principles can be used as sources for solution.
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