N.V. Getr oni cs Belgium S.A.
Rue de Genèvestraat 10
1140 BRUXELLES/BRUSSEL
(32) 2 229.91.11
Your Europe
Presentation Architecture and Navigation
DG ENTR - OPOCE 2004/4046 and 2004/4086
FrameWork Contract 6014 - Lot 1
Version 1.7
15/09/2005
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Document Approval
Prepared by:
Checked by:
Quality checked by:
Approved by:
NAME
DATE
Geneviève Poncelet
15/10/2004
Francine Duprez
Philip Rogge
15/10/2004
15/10/2004
SIGNATURE
Distribution List
COMPANY
NAME
FUNCTION
FOR INFO / APPROVAL
DG ENTR
DG ENTR
DG MARKT
OPOCE
OPOCE
Gavino Murgia
Zuzana Mazanova
Luc Joosten
Sofia Berenguer Romeu
Jorge Tienda-Lopez
DG ENTR Contact
DG ENTR Contact
DG MARKT Contact
Project Assurance
Project Assurance
Approval
Info
Info
Info
Info
)
Change Control History
VERSION
DATE
AUTHOR
DESCRIPTION
0.1
20/09/2004
G. Poncelet
0.2
0.3
0.4
0.5
0.6
20/09/2004
27/09/2004
01/10/2004
05/10/2004
06/06/2004
G.
G.
G.
G.
G.
0.7
14/10/2004
G. Poncelet
1.0
1.1
1.2
1.3
15/10/2004
25/10/2004
27/10/2004
19/07/2005
G.
G.
G.
G.
1.4
25/07/2005
G. Poncelet
1.5
29/07/2005
G. Poncelet
1.6
1.7
09/09/2005
15/09/2005
G. Poncelet
G. Poncelet
First Draft (No internal review) - Structure + Business
topics
Second Draft - Business topics
Business blueprints
Finalisation of Business Blueprints and Topics for Citizens
Citizens Blueprints
Citizens modifications (meeting with Luc Joosten and
James-Philip Gray of DG Market)
Update of Citizens contents after input from Graça
Barbedo and Luc Joosten (DG MARKT).
First version of document
Revision of first version (comments from L. Joosten)
Acceptation of revision (V1.1)
Guidelines update after Usability assessment study.
ƒ
Some topics are moved
ƒ
Some Topic labels modification
ƒ
Some New topics
ƒ
Modification of the navigation principle for Citizens
(Separated EU and national information).
ƒ
Update following comments from Gavino and Luc
ƒ
Update of the Detailed Structure
Version for approval
ƒ
Update after meeting of 28/07/2005 with Zuzana.
Quick search "Search for" is replaced by "Search in"
ƒ
Precision about Shortcut pages generation (page 23
& 34).
Comments from Gavino and Luc
Environment in Funding opportunities (page 50) and
Industry and Trade conventions (page 60).
Poncelet
Poncelet
Poncelet
Poncelet
Poncelet
Poncelet
Poncelet
Poncelet
Poncelet
Document information
CREATION DATE/
FILENAME/
LOCATION
NUMBER OF PAGES
03/09/2004
PresentationArchitecture.doc
http://epmstore.be.getranet.com/sites/be_9323/default.aspx
Specialist Files / 02-Presentation architecture
146
15/09/2005 - Page 2
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
CONTENTS
Document Overview ............................................................................................................................6
Glossary................................................................................................................................................7
Planning, objective and assumptions....................................................................................................8
Portal objectives ...................................................................................................................................9
User Requirements .............................................................................................................................10
Part I. -
Portal Content description .................................................................................................12
Overview ............................................................................................................................................12
Sources ...............................................................................................................................................13
Description of the Portal services.......................................................................................................14
Chapter 1: Description of Business topics ..................................................................................................15
Overview ............................................................................................................................................15
Business main topics organisation .....................................................................................................16
Topics for Business Life events .........................................................................................................17
Topic Funding opportunities ..............................................................................................................18
Topics for Business Management ......................................................................................................19
Topics for Business Development......................................................................................................20
Topic Public procurement ..................................................................................................................21
Topics for Services for Business ........................................................................................................22
Topics for Shortcuts for Business ......................................................................................................23
Chapter 2: Description of Citizens topics ...................................................................................................24
Overview ............................................................................................................................................24
Citizens main topics organisation ......................................................................................................25
Topics for Working in Europe ...........................................................................................................26
Topics for Education and Study .........................................................................................................27
Topics for Living in Europe ...............................................................................................................29
Topics for Travelling in Europe .........................................................................................................30
Topics for Consumer Protection ........................................................................................................31
Topics for European Citizenship and Diplomatic Protection.............................................................32
Topics for Services for Citizens .........................................................................................................33
Topics for Shortcuts for Citizens .......................................................................................................34
Part II. -
Conceptual Blueprints ........................................................................................................35
Overview ............................................................................................................................................35
Page types of the site..........................................................................................................................36
Blueprint legend .................................................................................................................................37
Global Blueprint.................................................................................................................................38
Site Services Blueprint .......................................................................................................................39
Chapitre 1.
Business Blueprints...........................................................................................................40
Overview ............................................................................................................................................40
Business Main Blueprint ....................................................................................................................41
Navigation Principle...........................................................................................................................42
Section 1.1 - Business Life events .........................................................................................................44
Overview ............................................................................................................................................44
Start a Business Blueprint ..................................................................................................................45
Buy a Business Blueprint ...................................................................................................................46
Sell your Business Blueprint ..............................................................................................................47
Close your Business Blueprint ...........................................................................................................48
15/09/2005 - Page 3
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Insolvency & Bankruptcy Blueprint...................................................................................................49
Section 1.2 - Funding opportunities.......................................................................................................50
Funding opportunities Blueprint ........................................................................................................50
Section 1.3 - Business Management ......................................................................................................51
Overview ............................................................................................................................................51
Business Calendar Blueprint ..............................................................................................................52
Taxation Blueprint..............................................................................................................................53
Human Resources Blueprint...............................................................................................................54
Accounting Blueprint .........................................................................................................................55
Banking and Insurance Blueprint .......................................................................................................56
Section 1.4 - Business Development .....................................................................................................57
Overview ............................................................................................................................................57
Research & Development Blueprint...................................................................................................58
Standards & labels Blueprint..............................................................................................................59
Industry and Trade Regulations .........................................................................................................60
Intellectual Property Blueprint ...........................................................................................................61
Market Information Blue print ...........................................................................................................62
Section 1.5 - Public Procurement ..........................................................................................................63
Public Procurement Blueprint ............................................................................................................63
Section 1.6 - Services for Business........................................................................................................64
Overview ............................................................................................................................................64
Get Personal Advice Blueprint...........................................................................................................65
Frequently Asked Questions Blueprint ..............................................................................................67
Useful Links & Addresses Blueprint..................................................................................................68
Chapter 2: Citizens Blueprints ....................................................................................................................69
Overview ............................................................................................................................................69
Citizens Main Blueprint .....................................................................................................................70
Navigation Principle...........................................................................................................................71
Section 2.1 - Working in Europe ...........................................................................................................74
Free Circulation of Workers Blueprint...............................................................................................75
Finding a Job Blueprint ......................................................................................................................76
Taxation Blueprint..............................................................................................................................77
Social Security Blueprint ...................................................................................................................78
Cross-border Workers Blueprint ........................................................................................................79
Qualification Recognition Blueprint ..................................................................................................80
Public Employment Blueprint ............................................................................................................81
Before Moving Blueprint ...................................................................................................................82
Section 2.2 - Education and Study.........................................................................................................83
Overview ............................................................................................................................................83
EU Legislation Blueprint ...................................................................................................................84
Education System Blueprint...............................................................................................................85
Kindergarten & Primary School Blueprint.........................................................................................86
Secondary School Blueprint...............................................................................................................87
Higher School Blueprint.....................................................................................................................88
Special Education Blueprint...............................................................................................................89
Professional Education Blueprint.......................................................................................................90
Finding a school Blueprint .................................................................................................................91
Qualification Recognition Blueprint ..................................................................................................92
Section 2.3 - Living in Europe...............................................................................................................93
Overview ............................................................................................................................................93
Right of Residence Blueprint .............................................................................................................94
Entry Procedures Blueprint ................................................................................................................95
European Residents' Rights Blueprint................................................................................................96
Election Rights Blueprint ...................................................................................................................97
15/09/2005 - Page 4
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Your Car Blueprint.............................................................................................................................98
Social Security Blueprint ...................................................................................................................99
Before Moving Blueprint .................................................................................................................100
Section 2.4 - Travelling in Europe.......................................................................................................101
Overview ..........................................................................................................................................101
Discovering Europe Blueprint..........................................................................................................102
Entry Procedures Blueprint ..............................................................................................................103
Consumer Protection Blueprint ........................................................................................................104
Your Car Blueprint...........................................................................................................................105
Schengen Area .................................................................................................................................106
Before Departure ..............................................................................................................................107
Section 2.5 - Consumer Protection ......................................................................................................108
Overview ..........................................................................................................................................108
Product Safety Blueprint ..................................................................................................................109
Misleading Advertising Blueprint ....................................................................................................110
Canvassing Selling Blueprint ...........................................................................................................111
Unfair Terms in Contract .................................................................................................................112
Opening a Bank Account Blueprint .................................................................................................113
Timeshares Blueprint .......................................................................................................................114
Package Travel Blueprint .................................................................................................................115
Denied Boarding in Air Transport Blueprint ...................................................................................116
Section 2.6 - Citizenship and Diplomatic Protection...........................................................................117
Overview ..........................................................................................................................................117
European Citizenship .......................................................................................................................118
Protection inside EEC ......................................................................................................................119
Protection outside of EEC ................................................................................................................120
Section 2.7 - Services for Citizens.......................................................................................................121
Overview ..........................................................................................................................................121
Get Personal Advice Blueprint.........................................................................................................122
Frequently Asked Questions Blueprint ............................................................................................124
Useful Links & Addresses Blueprint................................................................................................125
European General Guides Blueprint.................................................................................................126
Part III. -
Detailed structure & Guidelines ..................................................................................127
Overview ..........................................................................................................................................127
General considerations .....................................................................................................................128
Detailed structure for Services .........................................................................................................129
Detailed structure for Business part .................................................................................................130
Detailed structure for Citizens part ..................................................................................................136
Guidelines for structure extension and naming convention .............................................................146
15/09/2005 - Page 5
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Document Overview
Introduction
This document aims to describe the recommended information presentation
architecture of "Your Europe" portal.
The recommended architecture is as exhaustive as possible based on the actual
knowledge of the Internal Market issues.
Providing recommendations for portal content organisation, the architecture can
be considered as a framework where topics can be added when information is
available and where new additional topics can find place.
Content
This document contains the following topics:
Topic
Glossary
Planning, objective and assumptions
Portal objectives
User Requirements
Part I. - Portal Content description
Part II. - Conceptual Blueprints
Part III. - Detailed structure & Guidelines
See Page
7
8
9
10
12
35
127
15/09/2005 - Page 6
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Glossary
Introduction
The specific terms used in this document should be interpreted as described in the
table above.
Term
Internal Link
Signification
Indicates another topic of "Your Europe" portal.
MS
Member State
EU
European Community Level Information
IPG
Europa Information Provider Guide
WCM
Web Content Management
BSN
Business Support Network
15/09/2005 - Page 7
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Planning, objective and assumptions
In the planning
ƒ
ƒ
The project was divided into 8 activities.
The current deliverable relates to the second one.
N°
1
2
3
4
5
6
7
8
Tasks
Activity
Definition of the problem Statement
Set up of the Presentation architecture & Navigation
Set up of the terminology guide
Set up of the linguistic and links identification guide
Set up of the workflow guide
Set up of the metadata guide
Set up of the editorial and style guide
Project Management
1. Analysis of the existing information
2. Identification and description of the main information parts
3. Identification of the page types necessary for the information presentation
4. Realisation of the conceptual "Blue Print"
5. Detailed structure and information units
6. Writing guidelines
Objective of the
phase
Definition of the information structure.
Assumptions
ƒ
ƒ
ƒ
The IPG (Information Provider Guide) is considered for writing the guidelines.
The proposed structure is based on the WCM Starter Kit documents available
on CIRCA public library ("Functional specifications" - 03/03/2004, Logical
architecture - 08/03/2004, Logical architecture - 11/02/2004).
Activity 1 (Project definition) is closed and accepted.
15/09/2005 - Page 8
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Portal objectives
Introduction
If geographical mobility in the EU is presently relatively low, the European
Commission expects that it markedly rises over the 10 to 20 years.
One of the measures proposed by the Commission's New strategy on building New
European Labour Markets by 2005 is a European Mobility Information site
(previously referred as the "Mobility Portal" now referred as "Your Europe Portal")
which will improve information and transparency.
(See CSC User Requirements analysis).
Objective
The portal would network and develop information from Community and national
sources to provide comprehensive and easily accessible information to
ƒ
ƒ
citizens on key aspects of jobs, mobility and learning opportunities in Internal
market
enterprises on business development opportunities and practices in the
Internal Market
The portal should also improve and facilitate the mobility of the EU citizens and
businesses within the European Internal market.
15/09/2005 - Page 9
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
User Requirements
Introduction
The target audience of the site must be kept in mind at each stage of the study.
The site must be organised in function of the users' life events. It must be
structured in a way that meets their needs and expectations.
Source
The user requirements analysis was not in the scope of our study when the guide
was first created..
Our view about the target audience stated below was based on the following
documents:
Document
Dialogue with Business Website
Target group analysis
ENTR/02/03-Portal User
Requirement Analysis
Preliminary Study for the
implementation of a Portal for
EU Administration
Draft Analysis of the
requirements for a portal of the
EU Administration
Originator
Version
Date
Getronics Belgium
1.0
31/03/2003
European Dynamics
2.0
10/03/2004
CSC Denmark
-
Print version
provided on
3/9/2004
The usability assessment study completes our view of the target users usability
needs.
Target audience
for Business
Priority
1
2
3
The target audience for the "Business" portal part is the following. The list order
indicates the priority given to the different audiences.
User type
SME searching for information about a
specific theme, or key subject (funding,
advice, public procurement, corporate
forms, taxes, registration...).
SME being confronted with a specific
problem, event or activity (e.g. launching
a product, opening a subsidiary in a
country).
Intermediaries (Business Support
Network, Chambers of Commerce...)
4
Public authorities
5
Anybody (students, SME, legal experts,
product managers....)
Motivation
To find definition, programs information,
legislation information...
To find practical information about how to
deal with a specific problem (procedures,
what to do, who to contact...)
To get information about the other
intermediaries and to get information they
should directly provide to a SME.
To find information about the European
legislation (e.g.: public procurement).
To get general or specific information about
the European internal market.
Continued on next page
15/09/2005 - Page 10
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
User Requirements, Continued
Target audience
for Citizens
The target audience for the "Citizens" portal part is the following. The list order
indicates the priority given to the different audiences.
Following use cases analysed by CSC Denmark in their Requirements Analysis, the
present analysis considers that citizens navigate on "Your Europe" portal to find all
information they could need before moving to a specific country.
After country selection, the selection should remain valid allowing the users to see
all topics relating to one country without having to select it again. Another country
selection should always be possible.
Priority
1
1
1
1
1
2
User type
Citizens working or wishing to work in
another country
Citizen or family moving or wishing to
move to another EU country
Citizen or family living or wishing to live
in another EU country
Student studying or wishing to study in
another EU country
Citizens travelling or wishing to travel
within EU country
OPOCE and Europe Direct
Motivation
ƒ
To find work opportunities
ƒ
To know their rights and obligations
To know the necessary procedures when
moving
To find information helping them in the daily
life:
ƒ
To know their rights and how to enforce
them
ƒ
To know the national procedures
ƒ
To find study opportunities and support
ƒ
To know their rights
To get information about the entry
procedures and requirement and to find
travelling opportunities.
To print single or multiple pages contents for
answering to Europe Direct request.
15/09/2005 - Page 11
Your Europe - DG ENTR
Presentation Architecture and Navigation
Part I. -
GETRONICS BELGIUM
Portal Content description
Overview
Introduction
The portal contents will be accessible from EUROPA. It will be divided into two
main sections: Citizens and Business.
Services common to the two sections will be accessible under the Portal banner as
recommended by the IPG.
The same information can be accessible from different topics or from different
access functions. In this case, the information will be provided by the owner topic
and a link will be clearly established between the linked pages.
This should help the user getting one's bearings and having a clear idea about the
site organisation.
Contents
This part contains the following chapters:
Topic
Sources
Description of the Portal services
Description of Business topics
Description of Citizens topics
See Page
13
14
15
24
15/09/2005 - Page 12
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Sources
Introduction
Diverse studies and existing sites have already analysed the subject of the
present guide.
The study tries to collect and consolidate the results of previous studies and sites
development.
Sources
The following documents and sites have been analysed in order to define the
portal contents and its organisation:
Site
URL
Public-services.eu
http://europa.eu.int/public-services
Dialogue with Citizens
http://europa.eu.int/citizensrights
Dialogue with Business
http://europa.eu.int/business/
Document
Originator
Version
Date
Your Europe Preliminary
Analysis and Design
And comments from Luc
Joosten and Gavino Murgia
Dialogue with Business
Website
Information architecture
Feasibility Analysis and
implementation plan
ASCII reports
European
Dynamics
1.0
30/07/2004
Getronics
1.4
10/04/2003
IDA programme
003
19/06/2002
DG PRESS
-
-
Editorial board business
proposition from the Editorial
board
Editorial Board
-
29/06/04
Stategy paper for the
implementation of the Portal
of the EU Administration
(Your Europe)
Inventory of the existing
Dialogue With Citizens site
contents (DwC - content
structure)
National link and report on
Business topics proposed by
the Editorial board
Additional requests or
propositions based on User
Evaluation
Your Europe Portal
IDA
V 4.1
May 2004
DG MARKT
-
30/06/2004
E-Government
Observatory
-
15/09/2004
DG MARKT
DG ENTR
Getronics
EUROPA
-
During usability
assessment
study
During guide
review (the site
did not exist
when defining
the site content
structure)
V1
15/09/2005 - Page 13
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Description of the Portal services
Introduction
The services (as recommended by IPG) provide features (home, print version,
Contact, site map...) helping the user in navigating and defining what can be
expected from the portal.
They will be available from any page of the portal.
All services must be generic (Business and Citizens) and not contextual: they
must provide the same feature or open the same information page whatever the
portal part they are called from.
Description
The following services will be included in the site (under the banner):
Information
section
Home
Topics
Link to the linguistic home page with links to
Business and Citizens.
Search
ƒ
About this site
ƒ
ƒ
ƒ
ƒ
ƒ
Search on the site
Search on Europa
Portal mission
Portal target audience
Portal information
providers (MS, EU
institutions)
Portal language policy
Links selection policy
(criteria)
Print version
Description of what the user may expect from
the site and what type of links and language
he/she can find.
Open the current page in a printable format
(Page content area + Page title)
Page allowing the user to send questions about
the portal topics. The information is sent to
Europe Direct.
Specific EU Business or Citizens Terminology.
Contact
Site Terminology
Optional
Your opinion
Optional
Site map
Optional
Forums
Optional
Description
ƒ
ƒ
Citizens' forum
Business forum
On line survey allowing users to express their
views on a specific subject (e.g. searched and
not found). IPM could be used to generate a
survey.
List of all topics grouped in function of their
access from the portal Home page. The site
map will be necessary if the navigation defined
by the layout favours a quick access and does
not give a clear idea of the portal structure.
Further analysis (out of the current study
scope) should be necessary in order to analyse
the cost and organisational impact of such a
service.
Your Europe could redirect user to Europa
Forum (e.g. Your Voice Forum).
15/09/2005 - Page 14
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Chapter 1: Description of Business topics
Overview
Introduction
The Business part of the portal should provide enterprises with practical
information for developing their business in any Member State of the European
Internal Market.
The information depends on European community sources as well as Members
states specific business environment.
Contents
This chapter contains the following topics:
Topic
Business main topics organisation
Topics for Business Life events
Topic Funding opportunities
Topics for Business Management
Topics for Business Development
Topic Public procurement
Topics for Services for Business
Topics for Shortcuts for Business
See Page
16
17
18
19
20
21
22
23
15/09/2005 - Page 15
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Business main topics organisation
Introduction
The Business section content will be divided into 3 main information types:
Part
European and
national information
information
Services for
Business
Search in Business
Shortcuts for
Business
Main sections
Function
Information is accessible from the Business main menu
Each Business topic is relating to a Business activity. Logical
groups of activities have been identified (Business Life
Events, Funding opportunities, Business Management and
Business Development, Public procurement).
They provide users with support for finding information on
the site or further applying or developing their Knowledge
about EU rules.
This search function allows the user to execute a quick
search within the Business section. The search is executed
both in page content and metadata.
They emphasize specific key subjects and gather transversal
information contained by the site topics.
This Business portal part will contain the following main entries:
Business Main Menu (EU and national information)
ƒ
ƒ
ƒ
ƒ
ƒ
Business Life events
Funding Opportunities
Business Management
Business Development
Public procurement
Services for Business
Search in Business
Shortcuts for Business
15/09/2005 - Page 16
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Business Life events
Introduction
The business Life events section should help enterprises to plan actions at the
different stages of their business life.
Each event description consists in a check list indicating the things good to know
and to do, administration procedures information and opportunities.
Topics
The topic will contain the following information:
Topic
Start a business
Buy a business
Sell your business
Close your Business
Insolvency and Bankruptcy
Description
Owner
Protecting own idea (internal link)
Analysing market (internal link)
Financing your project (internal
link)
ƒ
Choosing a corporate form and
registering your company
This topic assists the user in searching
for opportunities for buying a business.
ƒ
Looking for opportunities
ƒ
Administrative procedures
ƒ
New MS transitional phase
This topic assists the user in searching
for opportunities for selling a business.
ƒ
Looking for opportunities
ƒ
Administrative procedures
ƒ
New MS transitional phase
This topic assists enterprises in ceasing
their activity
ƒ
Administrative procedures
ƒ
Employer's responsibility
ƒ
Costs and Taxes
ƒ
Conditions
ƒ
Procedures
EU/MS
ƒ
ƒ
ƒ
EU/MS
EU/MS
MS
EU/MS
15/09/2005 - Page 17
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topic Funding opportunities
Introduction
This section opens a page giving access to the funding opportunities. The
information should be provided both by EU and MS.
Contents
The topic provides information about
ƒ
ƒ
ƒ
European support
Government support
Private investments
15/09/2005 - Page 18
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Business Management
Introduction
This part gathers business management activities common to any enterprise
whatever the sector they are acting in.
Topics
The topic will contain the following information:
Topic
Description
Owner
Business calendar
Milestones for Business (Human
Resources, taxes, accounting...)
ƒ
Taxation
Information about the EU legislation
and national taxation system.
This topic contains information about
Employment legislation.
Practical information will also be
provided
EU/MS
Accounting
Describes the International accounting
standards and helps the enterprises in
conforming to the national accounting
rules.
EU/MS
Banking & Insurance
Provides information about EU and
national banking and insurance
legislation.
EU/MS
Human Resources
MS
EU/MS
15/09/2005 - Page 19
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Business Development
Introduction
This part contains information supporting enterprises in developing, extending
their business. The information generally relates to the business sector.
Topics
The topic will contain the following information:
Topic
Research & Development
Standards and Labels
Industry & Trade
regulations
Intellectual Property
Market information
Description
Owner
Provides information about European,
Government and private support.
Technical harmonisation information.
Informs about the EU and national
standards and labels. Recognition
procedures related information is also
available (organisations...).
This topic contains European Internal
Market rules as well as specific national
rules for EU trade and international
conventions.
Informs about how to protect own idea,
text, invention...
Helps enterprises in understanding the
national market where they wants to
develop their business: economic, labour
market ...indicators, Business directories
and associations.
EU/MS
EU/MS
EU/MS
EU/MS
EU/MS
15/09/2005 - Page 20
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topic Public procurement
Introduction
This section opens a page giving access to the public procurement information,
legislation and opportunities (calls for tenders)
Contents
The topic provides information links to sites where public procurements
opportunities can be found.
Public procurement legislation related information should also be available.
(E.g. SIMAP/TEDS)
15/09/2005 - Page 21
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Services for Business
Introduction
This part of the Business information supporting the user in finding information on
the site or further applying or developing their knowledge about Business making
in EU Internal Market.
Each service should be immediately accessible at any moment (without having to
open a features page).
Topics
The topic will contain the following information:
Topic
Get Personal Advice
Frequently Asked Questions
Useful Links & Addresses
Description
Owner
This topic provides opportunities for
meeting people, getting information or
advices (BSN, Chambers of Commerce,
Export agencies...). Also informs the
enterprises about possibility for
defending their rights.
Frequently asked questions about
making business in EU Internal Market.
The answer provides links to other
Business topics on the portal.
List of sites and addresses useful for
business purpose in EU Internal
market.
EU/MS
EU
EU/MS
15/09/2005 - Page 22
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Shortcuts for Business
Introduction
Shortcut can be used to emphasise specific key subjects and to gather transversal
information contained by the site topics.
It provides summaries and shortcuts to specific key issues. The information is
provided by other portal topics but seems to be important enough to be
emphasized.
The shortcuts contents could be changed on the basis of European Community
specific objectives or on a regular basis.
The links contained in these pages can be automatically generated using the
metadata "Issue" and "Category" value of the content pages (See Metadata
guide).
Topics
The following key issues could be emphasized:
Topic
Environment
IT and E-commerce
SME's specific information
Assuring Health and Safety
Description
Transversal information about
Environment. It contains links to
pages regarding Environment:
ƒ
Funding opportunities:
Incentives and subsidies for
the environment
ƒ
Industry and Trade Regulation:
Environmental regulations and
policy
ƒ
Standards and Labels: Eco
label
...
Transversal information about IT
and E-Commerce
Transversal information about SME
Transversal information about how
to make business conforming to
the health and safety protection
(Link to Business Management and
Development topics)
Owner
-
-
...
15/09/2005 - Page 23
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Chapter 2: Description of Citizens topics
Overview
Introduction
The Citizens part of the portal aims to assist European citizens in moving to any
other country of the Internal Market for living, studying, working or travelling.
The information should be organised in function of Mobile citizens' life events and
practical issues.
Contents
This section contains the following topics:
Topic
Citizens main topics organisation
Topics for Working in Europe
Topics for Education and Study
Topics for Living in Europe
Topics for Travelling in Europe
Topics for Consumer Protection
Topics for European Citizenship and Diplomatic Protection
Topics for Services for Citizens
Topics for Shortcuts for Citizens
See Page
25
26
27
29
30
31
32
33
34
15/09/2005 - Page 24
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Citizens main topics organisation
Introduction
The Citizens section will be divided into 3 main information types:
Part
European and
National information
Services for Citizens
Search in Citizens
Shortcuts for
Citizens
Main topics
Function
Information is accessible from the Citizens main menu
It contains General guides about EU citizens rights and
practical information for applying them in any MS.
They provide users with support for finding information on
the site or further applying or developing their Knowledge
about EU rules.
This search function allows the user to execute a quick
search within the Citizens section. The search is executed
both in page content and metadata.
They emphasize specific key subjects and gather transversal
information contained by the site topics.
This Citizens portal part will contain the following main entries:
Citizens Main Menu (EU and national information)
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
Working in Europe
Education and Study
Living in Europe
Travelling in Europe
Consumer Protection
European Citizenship and Diplomatic Protection
Services for Citizens
Search in Citizens
Shortcuts for Citizens
15/09/2005 - Page 25
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Working in Europe
Introduction
This topic will provide all information necessary to a European citizen wishing to
go and work in another EU country.
Topics
The topic will contain the following information:
Topic
Description
Free circulation of workers
European policy descriptions
Finding a job
ƒ
ƒ
Taxation
Social security Job Related
Cross-border workers
Qualification recognition
Public employment
Before Moving
Owner
EU
European initiatives (e.g. Link to
EURES & ERA)
National organisations and services
ƒ
Income taxation and social security
ƒ
Social & fiscal advantages
ƒ
Link to cross-border workers
Description of the social security
systems coordination. This topic is also
accessible from theme "Living in
Europe"
ƒ
Objectives and targeted situations
ƒ
Single Membership scheme and
Exporting of benefits
ƒ
Equal treatment
ƒ
Aggregation rules
ƒ
Family benefits rights
ƒ
Unemployment benefits
ƒ
Sickness and maternity leave
ƒ
Worker's pensions
ƒ
Link to cross-border workers
ƒ
Registration
ƒ
Organisation (Management)
ƒ
Personal contribution
ƒ
Claims
ƒ
Definition
ƒ
Residence rights
ƒ
Sickness and maternity leave
ƒ
Family benefits
ƒ
Worker's pension
ƒ
Unemployment benefits
ƒ
Taxation
ƒ
EU General System legislation
ƒ
EU Sectorial legislation
ƒ
General System procedure,
authority and supporting
documents
ƒ
National Sectorial procedures,
competent authority and
supporting documents
Link to site for civil servant in European
and national institutions
Check list reminding citizens of all
procedures and documents necessary
before working in another country.
EU
MS
MS
EU
MS
EU/MS
EU
MS
EU/MS
MS
15/09/2005 - Page 26
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Education and Study
Introduction
This topic will provide all information necessary to a European citizen wishing to
move to another EU country for studying.
Topics
The topic will contain the following information:
Topic
EU Legislation
Education System
Kindergarten and Primary
School
Secondary School
Higher Education
Special education (optional)
Professional Education
Description
Owner
Legislation about studying in another
country of EU.
ƒ
Organisation
ƒ
Compulsory Schooling
ƒ
Education Authorities
ƒ
Education grants
ƒ
Links to Eurydice et Ploteus
ƒ
Duration & Organisation
ƒ
Entry Requirements
ƒ
School year
ƒ
Fees
ƒ
Promotion
ƒ
Link Finding a school
ƒ
Link to EU legislation
ƒ
...
ƒ
Duration & Organisation
ƒ
Entry Requirements
ƒ
School year
ƒ
Fees
ƒ
Promotion
ƒ
Link Finding a school
ƒ
Link to EU legislation
ƒ
...
ƒ
Duration & Organisation
ƒ
Entry Requirements
ƒ
Academic Year
ƒ
Fees
ƒ
Promotion
ƒ
Link Finding a school
ƒ
Link to EU legislation
ƒ
...
ƒ
Information about special school for
disabled people
ƒ
Organisation
ƒ
Link Finding a school
ƒ
Link to EU legislation
ƒ
...
Information about continuous training
for adults
ƒ
Legislation
ƒ
Opportunities
ƒ
Organisation
ƒ
Link Finding a school
ƒ
Link to EU legislation
ƒ
...
EU
MS/EU
MS
MS
MS
MS
MS/EU
Continued on next page
15/09/2005 - Page 27
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Education and Study, Continued
Topics (continued)
Topic
Description
Finding a School
ƒ
ƒ
EU initiatives - Eurydice
MS information
Qualification recognition
ƒ
Page providing a link to
Qualification recognition from
Working in Europe section
Owner
EU
MS
-
15/09/2005 - Page 28
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Living in Europe
Introduction
This topic will provide all information necessary to a European citizen wishing to
live in another EU country.
Topics
The topic will contain the following information:
Topic
Right of residence
Entry procedures
EU Residents' Rights
Election Rights
Your car
Social security
Before Moving
Description
Owner
EU Citizens' Right to Reside in a
EU Country based on Citizens
Category.
Regulations and procedures in
function of the resident category
(worker + period, jobseeker,
family members, student, retired,
self-employed...)
Principle of non discrimination on
ground of nationality
ƒ
Voting Rights (EU parliament,
local election)
ƒ
Standing as candidate
ƒ
Delivery and registration of
vehicles
ƒ
Car insurance
ƒ
Motor vehicle tax
ƒ
Driving Licence
ƒ
Road security
Page indicating that the
information is the same as for
Working section.
The page provides a link to Social
security in Working session.
Check list reminding citizens of all
procedures and documents
necessary before working in
another country.
EU/MS
EU/MS
EU/MS
EU/MS
EU/MS
-
MS
15/09/2005 - Page 29
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Travelling in Europe
Introduction
This topic will provide all information necessary to a European citizen wishing to
travel in EU.
Topics
The topic will contain the following information:
Topic
Discovering Europe
Entry procedures
Consumer protection
Your car
Before departure
Schengen area
Description
Owner
Link to EU and national tourist
information
Page providing a link to topic Entry
procedures from Working in Europe
section
Page providing a link to topics of
Consumer Protection Section
ƒ
Denied boarding in air transport
ƒ
Package Travel
Page providing a link to topic Your car
topic from Living in Europe section
Provides information about formalities to
be completed before leaving a country
and on arrival in a country
Provides information about the
Schengen area.
EU/MS
-
-
MS
EU/MS
15/09/2005 - Page 30
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Consumer Protection
Introduction
This topic provides user with information relating to consumer protection
legislation.
Topics
The topic will contain the following information:
Topic
Product Safety
Misleading Advertising
Canvassing Selling
Unfair Terms in Contract
Opening a bank account
Timeshares
Package Travel
Denied Boarding in Air
Transport
Description
Owner
Information about legislation protecting
consumer safety.
Information about legislation protecting
the consumer from misleading advertising
and its unfair consequence.
Information about legislation protecting
the consumer from doorstep selling risks.
Information about legislation protecting
the consumer from unfair terms in
contract.
Information about rules regulating bank
account opening.
Information about legislation protecting
the consumer from surprises in
timesharing contract.
Information about consumer rights when
buying package travel products.
Information about consumer rights as a
passenger denied boarding on an
overbooked scheduled flight.
EU/MS
EU/MS
EU/MS
EU/MS
EU/MS
EU/MS
EU/MS
EU
15/09/2005 - Page 31
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for European Citizenship and Diplomatic Protection
Introduction
This topic will provide information about the European citizenship list of MS
representation in Europe and in the world.
Topics
The topic will contain the following information:
Topic
European Citizenship
Description
Description
Owner
EU
Protection inside of EEC
List of country Embassies
MS
Protection outside of EEC
Consular protection of MS
List of Country consular in the World
MS
15/09/2005 - Page 32
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Services for Citizens
Introduction
This part of the Citizens information supporting the user in finding information on
the site or further applying or developing their knowledge about EU rules.
Each function should be immediately accessible at any moment (without having to
open a features page).
Topics
The topic will contain the following information:
Topic
European General Guides
Description
Owner
General guides about the European
Citizens' rights in the EU Internal
Market (PDF and HTML format will be
available).
EU
The following Guides will be available:
Living in another EU country
Working in another EU country
Studying in another EU country
Travelling to another EU country
Equal opportunities
Buying goods and services
Enforcing your rights
Data protection
Settling cross-border financial
disputes (FIN-NET)
ƒ
Cross-border credit transfers in
Euro
ƒ
Factsheet on transitional measures
ƒ
Your Europe - Your rights
This topic provides opportunities for
meeting people, getting information or
personal advices. Also informs citizens
about possible procedures for
defending their rights.
Frequently asked questions by citizens
about the EU Internal Market.
The answer provides links to other
Citizens topics on the portal.
List of sites and addresses useful for
citizens' mobility purpose in EU Internal
market.
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
Get personal Advice
Frequently Asked Questions
Useful Links & Addresses
EU/MS
EU
EU/MS
15/09/2005 - Page 33
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Topics for Shortcuts for Citizens
Introduction
Shortcuts can be used to emphasize specific key subjects and to gather
transversal information contained by the site topics.
It provides summaries and shortcuts to specific key issues. The information is
provided by other portal topics but seems to be important enough to be
emphasized.
The Shortcuts contents could be changed on the basis of European Community
specific objectives or on a regular basis.
The links contained in these pages can be automatically generated using the
metadata "Issue" and "Category" value of the content pages (See Metadata
guide).
15/09/2005 - Page 34
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Part II. - Conceptual Blueprints
Overview
Introduction
Conceptual blueprints are visual representations of the site navigation structure.
They consist in diagrams showing how site elements are grouped and how they
link or relate to one another. They help visualising how the site will work.
They also identified the site pages to be published on the web server.
Contents
This chapter contains the following topics:
Topic
Page types of the site
Blueprint legend
Global Blueprint
Site Services Blueprint
Business Blueprints
Citizens Blueprints
See Page
36
37
38
39
40
69
15/09/2005 - Page 35
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Page types of the site
Introduction
The page types identified during this phase will be considered from a layout and
editorial point of view (Activity 7)
List of pages
The following pages will be necessary to present content and provide navigation
facilities.
Type
Description
Example
WCM ref
Start up page
Welcome page Language selection.
Unique page
non applicable
Home page
Unique page
non applicable
Navigation page
Portal Home page in a selected
language.
Allows access to the Business and
Citizens parts of the portal
Business and Citizenspage
allowing access to all section
topics.
Intermediary navigation page.
Short content in
single page
Short content presented in one
page.
Long content in
single page
Long content presented in one
page.
Hyperlinks to topic bookmarks are
provided (table of contents).
Long content in
multiple pages
The content must be separated
into different pages for
performance or readability
reasons.
Hyperlinks to other sub-pages are
provided in each page.
Interactive page
Page used to capture user
information (forms).
Multilingual page available in each
topic folder allowing the user to
select the language when the
folder is directly accessed without
language reference (url).
FAQ
Section main
page
Index page
FAQ
ƒ
ƒ
Business page
Citizens page
non applicable
Business activities
menu
. Business / Intellectual
property (national
page)
ƒ
Business / Business
Life / Starting a
Business /
Companies legal
form country page
ƒ
Citizens / Studying
in Europe /
Secondary School
ƒ
Citizens / Living in
Europe / Your car
ƒ
Citizens / Working /
Social Security / EU
information
ƒ
Business / Business
Management /
Taxation
ƒ
Search
ƒ
Contact
One index page for
each web folder.
Link manager list
Business and Citizens
FAQ
FAQ
ƒ
Short_Content
Chapter_Content
Chapter content
non applicable
non applicable
15/09/2005 - Page 36
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Blueprint legend
Graphical
The following elements are used in the Conceptual blueprints:
Part
Function
Gateway to the site
Navigation starting point.
main page
One page
page
Group of similar pages
similar pages
page component
Page components (content or application that appears
on a page)
Group of related pages or components
Relationships between pages and/or components
15/09/2005 - Page 37
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Global Blueprint
Introduction
The global blueprints present how the user will access the main information units
(Services, Citizens and Business). The elements represented as pages must be
considered as site sections composed of at least one page. Details about each
section can be found in the next topics and chapters.
Blueprint
15/09/2005 - Page 38
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Site Services Blueprint
Introduction
The services are available from any page of the portal "Your Europe main page"
included.
Blueprint
Specification for
Home
Allowing access to the Business or Citizens Home page, the Home service should
not be active outside of Business or Citizens sections.
15/09/2005 - Page 39
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Chapitre 1. Business Blueprints
Overview
Introduction
This chapter presents the blueprints illustrating how a user can navigate in the
Business section of Your Europe portal for finding specific subjects related
information.
Contents
This chapter contains the following topics:
Topic
Business Main Blueprint
Navigation Principle
Business Life events
Funding opportunities
Business Management
Business Development
Public Procurement
Services for Business
See Page
41
42
44
50
51
57
63
64
15/09/2005 - Page 40
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Business Main Blueprint
Introduction
The Business main blueprint indicates how business main sections can be
accessed from the main topics menu.
The content topics have been grouped in logical and intelligible entities. They
should be directly accessible from the Business Main menu (from any page or
from a main page containing the options menu).
The navigation to each topic is described in details by the next Information topics.
Blueprint
15/09/2005 - Page 41
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Navigation Principle
Navigation
start-up
Each blueprint starts from a specific page of the portal section (illustrated in
Yellow).
The start-up page for navigating in a section depends on layout and graphical
decisions that are not in the scope of the present study.
ƒ
ƒ
If the function menu is available from the content area of a specific page, this
page (named "Main page" or "Menu Page") will become the navigation startup.
If the function menu is available from each page (Drop down menu or Drop
down list boxes), any page can be considered as navigation start-up
However, a layout solution making all options visible at once should be preferred
in order to help the user identifying from a global overview the topic
corresponding to specific needs.
Navigation
Principle
Each issue (European or national information) will be accessible from an Issue
page. The selection of a country will be only necessary when requesting national
information. Therefore, the EU and national information are separated on different
pages.
Topic
components
Each Business topic description will be done from a central page containing or
giving access to the following topics.
ƒ
ƒ
ƒ
ƒ
Introduction to the subject
EU Information
National Information
Related topics
Only access to EU Information and National Information will be included in the
Business Blueprints even if "Introduction" and "Related Topics" components
considered as generic components. Introduction is optional for each subject.
Related topics will be included when necessary.
Each information unit belongs to a topic (owner). If the same information must be
available from another topic, the link will be clearly indicated.
Continued on next page
15/09/2005 - Page 42
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Navigation Principle, Continued
Illustration
The EU information can also be contained in a page separated from the
introduction page if it is too long
Access to
linguistic
versions
The availability as well as the accessibility of the linguistic versions is described in
the "Linguistic and links identification guide".
Links &
Addresses
Components "EU Links & addresses" and "National Links & Addresses" might
contain the list of links & addresses if the technical solution allows pages to be
automatically filled in. Otherwise, these components will provide a link to the
service page "Useful Links & Addresses" and to the bookmark relating to the
current topic and level.
15/09/2005 - Page 43
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 1.1 - Business Life events
Overview
Introduction
This section provides information helping enterprises facing their business life
events. Most of the topics are giving access to contents of other topics of the
business portal part.
The "Business Life events" topics will be available from the Business Main Menu.
Contents
This section contains the following topics:
Topic
Start a Business Blueprint
Buy a Business Blueprint
Sell your Business Blueprint
Close your Business Blueprint
Insolvency & Bankruptcy Blueprint
See Page
45
46
47
48
49
15/09/2005 - Page 44
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Start a Business Blueprint
Introduction
Start a Business essentially redirects users to other topics.
Only topic "Choosing a Corporate form & Registration" is an original one.
Starting a
Business
15/09/2005 - Page 45
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Buy a Business Blueprint
Introduction
Navigation within "Buy a Business" is illustrated by the following information
block.
Blueprint
15/09/2005 - Page 46
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Sell your Business Blueprint
Introduction
Navigation within "Sell your Business" is illustrated by the following information
block.
Blueprint
15/09/2005 - Page 47
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Close your Business Blueprint
Introduction
Navigation within "Close your business" is illustrated by the following information
block.
Blueprint
15/09/2005 - Page 48
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Insolvency & Bankruptcy Blueprint
Introduction
Navigation within "Insolvency & Bankruptcy" is illustrated by the following
information block.
Blueprint
15/09/2005 - Page 49
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 1.2 - Funding opportunities
Funding opportunities Blueprint
Introduction
Navigation within "Funding opportunities" is illustrated by the following
information block.
Blueprint
15/09/2005 - Page 50
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 1.3 - Business Management
Overview
Introduction
This section illustrates how the user can navigate to the Business Management
Topics.
The "Business Management" topics will be available from the Business Main Menu.
Contents
This section contains the following topics:
Topic
Business Calendar Blueprint
Taxation Blueprint
Human Resources Blueprint
Accounting Blueprint
Banking and Insurance Blueprint
See Page
52
53
54
55
56
15/09/2005 - Page 51
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Business Calendar Blueprint
Introduction
It consists in a calendar reminding the main milestones of the enterprise
management.
Running a
Business
15/09/2005 - Page 52
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Taxation Blueprint
Introduction
Navigation within "Business Management / Taxation" is illustrated by the following
information block.
Blueprint
15/09/2005 - Page 53
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Human Resources Blueprint
Introduction
Navigation within "Business Management / Human Resources" is illustrated in the
information block beneath.
Blueprint
15/09/2005 - Page 54
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Accounting Blueprint
Introduction
Navigation within "Business Activities / Accounting" is illustrated by the following
information block.
Blueprint
15/09/2005 - Page 55
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Banking and Insurance Blueprint
Introduction
Navigation within "Business Activities / Banking & Insurance" is illustrated by the
following information block.
Blueprint
15/09/2005 - Page 56
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 1.4 - Business Development
Overview
Introduction
This section illustrates how the user can navigate to the Business Development
Topics.
The "Business Development" topics will be available from the Business Main Menu.
Contents
This section contains the following topics:
Topic
Research & Development Blueprint
Standards & labels Blueprint
Industry and Trade Regulations
Intellectual Property Blueprint
Market Information Blue print
See Page
58
59
60
61
62
15/09/2005 - Page 57
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Research & Development Blueprint
Introduction
Navigation within "Business Development / Research & Development" is illustrated
by the following information block.
Blueprint
15/09/2005 - Page 58
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Standards & labels Blueprint
Introduction
Navigation within "Business Development / Standards & Labels" is illustrated in
the information block beneath.
Blue Print
15/09/2005 - Page 59
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Industry and Trade Regulations
Introduction
Navigation within "Business Development / Industry and Trade regulations" is
illustrated by the following information block.
Blueprint
15/09/2005 - Page 60
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Intellectual Property Blueprint
Introduction
Navigation within "Business Development / Intellectual Property" is illustrated in
the information block beneath.
Blueprint
15/09/2005 - Page 61
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Market Information Blue print
Introduction
Navigation within "Business Development / Market Information" is illustrated in
the information block beneath.
Blueprint
15/09/2005 - Page 62
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 1.5 - Public Procurement
Public Procurement Blueprint
Introduction
Navigation within "Public Procurement" is illustrated by the following information
block.
Blueprint
15/09/2005 - Page 63
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 1.6 - Services for Business
Overview
Introduction
This section illustrates how the user can navigate to the Services for Business.
Services will be available from any page of the Business part of the portal. They
will be clearly separated from the Business Main Menu options.
Contents
This section contains the following topics:
Topic
Get Personal Advice Blueprint
Frequently Asked Questions Blueprint
Useful Links & Addresses Blueprint
See Page
65
67
68
15/09/2005 - Page 64
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Get Personal Advice Blueprint
Introduction
Navigation within "Get Personal Advice" is illustrated by the following information
block.
Get Personal
Advice
Authority
description
Each authority description should contain the following basic information.
Continued on next page
15/09/2005 - Page 65
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Get Personal Advice Blueprint, Continued
Enforce Your
Rights
15/09/2005 - Page 66
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Frequently Asked Questions Blueprint
Introduction
Navigation within "Frequently Asked Questions" is illustrated by the following
information block.
Blueprint
15/09/2005 - Page 67
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Useful Links & Addresses Blueprint
Introduction
Navigation within "Useful Links & Addresses" is illustrated by the following
information block.
Blueprint
15/09/2005 - Page 68
Your Europe - DG ENTR
Presentation Architecture and Navigation
Chapter 2:
GETRONICS BELGIUM
Citizens Blueprints
Overview
Introduction
This chapter presents the blueprints illustrating how a user can navigate in the
Citizens section of "Your Europe" portal for finding specific subjects related
information.
Contents
This chapter contains the following sections:
Topic
Citizens Main Blueprint
Navigation Principle
Working in Europe
Education and Study
Living in Europe
Travelling in Europe
Consumer Protection
Citizenship and Diplomatic Protection
Services for Citizens
See Page
70
71
74
83
93
101
108
121
117
15/09/2005 - Page 69
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Citizens Main Blueprint
Introduction
The Citizens main blueprint indicates how Citizens main sections can be accessed
from the main topics menu.
The content topics have been grouped in logical and intelligible entities. They
should be directly accessible from the Citizens Main menu (from any page or from
a main page containing the options menu).
Blueprint
15/09/2005 - Page 70
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Navigation Principle
Navigation
start-up
Each blueprint starts from a specific page of the portal section (illustrated in
Yellow).
The start-up page for navigating in a section depends on layout and graphical
decisions that are not in the scope of the present study.
ƒ
ƒ
If the function menu is available from the content area of a specific page, this
page (named "Main page" or "Menu Page") will become the navigation startup.
If the function menu is available from each page (Drop down menu or Drop
down list boxes), any page can be considered as navigation start-up
However, a layout solution making all options visible at once should be preferred
in order to help the user identifying from a global overview the topic
corresponding to specific needs.
Navigation
principle
Topic
components
Each issue (European or national information) will be accessible from an Issue
page. The selection of a country will be only necessary when requesting national
information. Therefore, the EU and national information are separated on different
pages.
Each Citizens topic description will be done from a central page containing the
following topics.
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
Introduction to the subject
EU Information
National Information
Related topics
Link to the "European General Guides" when it exists for the current subject.
Link to "Get Personal Advice"
Only access to EU Information and National Information will be included in the
Blueprints even if "Introduction", "Related Topics", Link to "EU General Guides"
and link to "Get Personal Advice" components are considered as generic
components. Introduction and Link to "Get Personal Advice" is recommended for
each subject. Related topics and Link to "EU General Guides" will be included
when necessary.
Continued on next page
15/09/2005 - Page 71
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Navigation Principle, Continued
Illustration
The EU information can also be contained in a page separated from the
introduction page if it is too long
Access to
linguistic
versions
The availability as well as the accessibility of the linguistic versions will be
described in the "Linguistic and links identification guide" further planned in the
present study.
Continued on next page
15/09/2005 - Page 72
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Navigation Principle, Continued
Links &
Addresses
Components "EU Links & addresses" and "National Links & Addresses" might
contain the list of links & addresses if the technical solution allows pages to be
automatically filled in. Otherwise, these components will provide a link to the
service page "Useful Links & Addresses" and to the bookmark relating to the
current topic and level.
European
General Guide
Link to Specific European General Guides might be included in the Citizens topic
summary pages when the current topic is relating to general guides.
15/09/2005 - Page 73
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 2.1 - Working in Europe
Intro
This section illustrates how the user can navigate to the "Working in Europe"
Topics.
All topics will be available from the Business Main Menu.
Contents
This section contains the following topics:
Topic
Free Circulation of Workers Blueprint
Finding a Job Blueprint
Taxation Blueprint
Social Security Blueprint
Cross-border Workers Blueprint
Qualification Recognition Blueprint
Public Employment Blueprint
Before Moving Blueprint
See Page
75
76
77
78
79
80
82
81
15/09/2005 - Page 74
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Free Circulation of Workers Blueprint
Introduction
Access to that topic is illustrated by the following information block. It contains
only EU information.
Blueprint
15/09/2005 - Page 75
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Finding a Job Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 76
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Taxation Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 77
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Social Security Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 78
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Cross-border Workers Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 79
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Qualification Recognition Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 80
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Public Employment Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 81
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Before Moving Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 82
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 2.2 - Education and Study
Overview
Introduction
This section illustrates how the user can navigate to the "Studying in Europe"
Topics.
All topics will be available from the Business Main Menu.
Contents
This section contains the following topics:
Topic
EU Legislation Blueprint
Education System Blueprint
Kindergarten & Primary School Blueprint
Secondary School Blueprint
Higher School Blueprint
Special Education Blueprint
Professional Education Blueprint
Finding a school Blueprint
Qualification Recognition Blueprint
See Page
84
85
86
87
88
89
90
91
92
15/09/2005 - Page 83
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
EU Legislation Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 84
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Education System Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 85
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Kindergarten & Primary School Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 86
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Secondary School Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 87
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Higher School Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 88
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Special Education Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 89
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Professional Education Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 90
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Finding a school Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 91
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Qualification Recognition Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 92
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 2.3 - Living in Europe
Overview
Introduction
This section illustrates how the user can navigate to the "Living in Europe" Topics.
All topics will be available from the Business Main Menu.
Contents
This section contains the following topics:
Topic
Right of Residence Blueprint
Entry Procedures Blueprint
European Residents' Rights Blueprint
Election Rights Blueprint
Your Car Blueprint
Social Security Blueprint
Before Moving Blueprint
See Page
94
95
96
97
98
99
100
15/09/2005 - Page 93
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Right of Residence Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 94
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Entry Procedures Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 95
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
European Residents' Rights Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 96
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Election Rights Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 97
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Your Car Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 98
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Social Security Blueprint
Introduction
Access to that topic is illustrated by the following information block.
The information is provided by Working section of the portal.
Blueprint
15/09/2005 - Page 99
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Before Moving Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 100
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 2.4 - Travelling in Europe
Overview
Introduction
This section illustrates how the user can navigate to the "Travelling in Europe"
Topics.
All topics will be available from the Business Main Menu.
Contents
This section contains the following topics:
Topic
Discovering Europe Blueprint
Entry Procedures Blueprint
Consumer Protection Blueprint
Your Car Blueprint
Schengen Area
Before Departure
See Page
102
103
104
105
106
107
15/09/2005 - Page 101
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Discovering Europe Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 102
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Entry Procedures Blueprint
Introduction
Access to that topic is illustrated by the following information block.
The information is provided by Living section of the portal.
Blueprint
15/09/2005 - Page 103
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Consumer Protection Blueprint
Introduction
Access to that topic is illustrated by the following information block.
The information is provided by Consumer Protection section of the portal.
Blueprint
15/09/2005 - Page 104
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Your Car Blueprint
Introduction
Access to that topic is illustrated by the following information block.
The information is provided by Living section of the portal.
Blueprint
15/09/2005 - Page 105
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Schengen Area
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 106
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Before Departure
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 107
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 2.5 - Consumer Protection
Overview
Introduction
This section illustrates how the user can navigate to the "Consumer Protection"
Topics.
All topics will be available from the Business Main Menu.
Contents
This section contains the following topics:
Topic
Product Safety Blueprint
Misleading Advertising Blueprint
Canvassing Selling Blueprint
Unfair Terms in Contract
Opening a Bank Account Blueprint
Timeshares Blueprint
Package Travel Blueprint
Denied Boarding in Air Transport Blueprint
See Page
109
110
111
112
113
114
115
116
15/09/2005 - Page 108
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Product Safety Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 109
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Misleading Advertising Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 110
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Canvassing Selling Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 111
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Unfair Terms in Contract
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 112
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Opening a Bank Account Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 113
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Timeshares Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 114
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Package Travel Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 115
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Denied Boarding in Air Transport Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 116
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 2.6 - Citizenship and Diplomatic Protection
Overview
Introduction
This section illustrates how the user can navigate to the "Travelling in Europe"
Topics.
All topics will be available from the Business Main Menu.
Contents
This section contains the following topics:
Topic
European Citizenship
Protection inside EEC
Protection outside of EEC
See Page
118
119
120
15/09/2005 - Page 117
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
European Citizenship
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 118
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Protection inside EEC
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 119
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Protection outside of EEC
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 120
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Section 2.7 - Services for Citizens
Overview
Introduction
This section illustrates how the user can navigate to the Services for Citizens.
Services will be available from any page of the Citizens part of the portal. They
will be clearly separated from the Citizens Main Menu options.
Contents
This section contains the following topics:
Topic
Get Personal Advice Blueprint
Frequently Asked Questions Blueprint
Useful Links & Addresses Blueprint
European General Guides Blueprint
See Page
122
124
125
126
15/09/2005 - Page 121
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Get Personal Advice Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
Authority
description
Each authority description (EuropeDirect, Citizen Signpost Service...) should
contain the following basic information.
Continued on next page
15/09/2005 - Page 122
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Get Personal Advice Blueprint, Continued
Enforce Your
Rights
15/09/2005 - Page 123
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Frequently Asked Questions Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 124
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Useful Links & Addresses Blueprint
Introduction
Access to that topic is illustrated by the following information block.
Blueprint
15/09/2005 - Page 125
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
European General Guides Blueprint
Introduction
Access to that topic is illustrated by the following information block. It contains
only EU information
Blueprint
15/09/2005 - Page 126
Your Europe - DG ENTR
Presentation Architecture and Navigation
Part III. -
GETRONICS BELGIUM
Detailed structure & Guidelines
Overview
Introduction
This chapter lists all folders and HTML files needed for the portal as identified
during the current phase of the study.
If contents are created using the WCM tool, the HTML files should be generated by
the publishing mechanism.
The detailed structure includes all files currently identified. If this structure must
be expanded by addition of new folders or new files, the new elements should
conform to the guidelines for structure extension.
Contents
This chapter contains the following topics:
Topic
General considerations
Detailed structure for Services
Detailed structure for Business part
Detailed structure for Citizens part
Guidelines for structure extension and naming convention
See Page
128
129
130
136
146
15/09/2005 - Page 127
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
General considerations
Linguistic
considerations
The current approach of the IPG recommends having one folder structure per site.
A folder contains sub-folders or all translations of a page. The linguistic versions of
a page are differentiated by a filename suffix (e.g. index_en, index_fr...).
If the WCM tool (Documentum) provides a translation mechanism based on one
folder structure per language, WCM starter kit indicates however that the current
approach developed by the IPG will be maintained (See WCM Starter Kit Logical
Architecture Version 2.1 of 4/3/2004).
The web structure proposed in the study conforms to the IPG recommendations.
Multilingual
index page
As recommended by IPG, each folder will contain a multilingual index page
providing access to any linguistic version of the page available in the folder
(index.html).
Filename
In the detailed structure, linguistic versions of HTML files are referenced by
"Index" as base-name.
If, for any reason, the filename must be modified indicating the page content (ex:
search_en, search_fr), it should however conform to the naming conventions
recommended by the IPG (see Guidelines for structure extension and naming
convention / Naming conventions at page 146).
Printable
version
Each content page should have a printable version correspondent in each
language. The filename of the printable will be composed of the prefix "print_"
followed by the file base-name and the linguistic suffix.
E.g. print_index_en, print_index_nl
Additional files
and folders
The files or folders necessary for navigation mechanisms or page layout are not
included in this document which only describes the elements necessary for
presenting the site contents.
Such additional files should be described by an implementation analysis (not in
the scope of this study).
Document
readability
To improve readability, only multilingual files, English file and, when necessary,
English printable version files are listed. Other language versions should be
provided in function of portal linguistic policy described in the "Linguistic and links
identification guide" that will be realised later in this study.
In the folders column of the tables describing the structure, text indents indicate
the folders dependency.
15/09/2005 - Page 128
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Services
Portal Services
The following folders and files will be created for the portal services accessible
from all pages of the site:
Folder
File
Comment
Services
search
about
contact
terminology
opinion
index.html
index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
sitemap
Optional
Optional
business-map
citizens-map
forum
Optional
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
Optional
Optional
Optional
15/09/2005 - Page 129
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Business part
First folder level
The following folders and files will be used for at the first level of Business part.
Any sub-folder described in this topic should be located under business folder.
Folder
File
Comment
business
life-events
funding
management
development
public-procurement
services
shortcuts
Business Life
The following folders and files will be created for "Business Life Events":
Folder
File
Comment
life-events
start
companies-legal-structure
<country code>
buy-business
<country-code>
opportunities
bilateral-agreements
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per
MS
One folder per
MS
For new MS
Continued on next page
15/09/2005 - Page 130
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Business part, Continued
Business Life (continued)
Folder
sell-business
<country-code>
opportunities
bilateral-agreements
close-business
<country-code>
Funding
opportunities
File
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
Comment
One folder per
MS
For new MS
One folder per
MS
The following folders and files will be created for "Funding Opportunities"
Folder
funding
eu-support
File
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
<country code>
government-support
private-investment
Comment
One folder per
MS
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
Continued on next page
15/09/2005 - Page 131
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Business part, Continued
Business
Management
The following folders and files will be created for "Business Management":
Folder
File
Comment
management
business-calendar
<country coder>
taxation
<country code>
human-resources
<country code>
accounting
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
<country code>
national-legislation
certification-auditing
associations
banking-insurance
<country code>
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per
MS
Continued on next page
15/09/2005 - Page 132
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Business part, Continued
Business
Development
The following folders and files will be created for "Business Development":
Folder
File
Comment
development
research-development
<country code>
standards-labels
internal-market-rules
<country code>
industry-trade
<country code>
intellectual-property
<country code>
market-info
<country code>
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
Continued on next page
15/09/2005 - Page 133
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Business part, Continued
Public
Procurement
The following folders and files will be created for "Public Procurement":
Folder
public-procurement
eu-legislation
eu-opportunities
File
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
<country code>
One folder per
MS
national-legislation
national-opportunities
Services for
Business
Comment
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
The following folders and files will be created for "Services for Business ":
Folder
File
Comment
services
advice
eu-advice
<country code>
enforcing-rights
<country code>
faq
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per
MS
One folder per
MS
Continued on next page
15/09/2005 - Page 134
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Business part, Continued
Services for Business (continued)
Folder
links-addresses
eu-links-addresses
<country code>
Shortcut for
Business
File
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
Comment
One folder per
MS
The following folders and files will be created for "Shortcuts for Business ":
Folder
File
Comment
shortcuts
<shortcut theme>
index.html
index_en.html
print_index_en.html
One folder per
shortcut theme
15/09/2005 - Page 135
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Citizens part
First folder level
The following folders and files will be used for at the first level of Citizens part.
Any sub-folder described in this topic should be located under citizens folder.
Folder
File
Comment
citizens
working
education-study
living
travelling
consumer-protection
citizenship
services
shortcuts
Working in
Europe
The following folders and files will be created for "Working in Europe":
Folder
File
Comment
working
free-circulation
finding-job
<country code>
taxation
<country code>
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per
MS
One folder per
MS
Continued on next page
15/09/2005 - Page 136
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Citizens part, Continued
Working in Europe (continued)
Folder
social-security
<country code>
File
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
Comment
One folder per MS
EU-information
objectives
single-membership
equal-treatment
aggregation
family-benefits
unemployment
sickness
pension
cross-border
<country code>
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per MS
Continued on next page
15/09/2005 - Page 137
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Citizens part, Continued
Working in Europe (continued)
Folder
qualification-recognition
general-system
<country code>
<sector>
<country code>
before-moving
File
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
<country code>
leaving
arrival
Comment
One folder per MS
One folder per
sector
One folder per MS
One folder per MS
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
Continued on next page
15/09/2005 - Page 138
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Citizens part, Continued
Education &
Study
The following folders and files will be created for "Education and Study in Europe":
Folder
File
Comment
education-study
eu-legislation
education-system
<country code>
primary-school
<country code>
secondary-school
<country code>
higher-school
<country code>
special-education
<country code>
professional-education
<country code>
finding-school
<country code>
qualification-recognition
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
Continued on next page
15/09/2005 - Page 139
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Citizens part, Continued
Living in Europe
The following folders and files will be created for "Living in Europe":
Folder
File
Comment
living
right-residence
<country code>
entry-procedures
<country code>
residents-rights
<country code>
election-rights
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per
MS
One folder per
MS
One folder per
MS
eu-parliament
<country code>
index.html
index_en.html
print_index_en.html
One folder per
MS
index.html
index_en.html
print_index_en.html
One folder per
MS
local-elections
<country code>
Continued on next page
15/09/2005 - Page 140
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Citizens part, Continued
Living in Europe (continued)
Folder
car
driving-licence
<country code>
delivery-registration
<country code>
insurance
<country code>
tax
<country code>
security
<country code>
social-security
before-moving
File
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
Comment
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
leaving
<country code>
index.html
index_en.html
print_index_en.html
One folder per
MS
<country code>
index.html
index_en.html
print_index_en.html
One folder per
MS
arrival
Continued on next page
15/09/2005 - Page 141
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Citizens part, Continued
Travelling in
Europe
The following folders and files will be created for "Travelling in Europe":
Folder
File
Comment
travelling
discovering
<country code>
entry-procedures
consumer-protection
your-car
schengen-area
before-departure
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per
MS
leaving
<country code>
index.html
index_en.html
print_index_en.html
One folder per
MS
<country code>
index.html
index_en.html
print_index_en.html
One folder per
MS
arrival
Consumer
Protection
The following folders and files will be created for "Consumer Protection":
Folder
File
Comment
consumer-protection
product-safety
<country code>
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per
MS
Continued on next page
15/09/2005 - Page 142
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Citizens part, Continued
Consumer Protection (continued)
Folder
misleading-advertising
<country code>
canvassing-selling
<country code>
unfair-terms
<country code>
bank-account
<country code>
timeshares
<country code>
package-travel
<country code>
denied-boarding
File
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
Comment
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
One folder per
MS
Continued on next page
15/09/2005 - Page 143
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Citizens part, Continued
Citizenship and
Consular
Protection
The following folders and files will be created for " Citizenship and Consular
Protection":
Folder
File
Comment
citizenship-diplomacy
citizenship
inside-eu-protection
<country code>
outside-eu-protection
<country code>
Services for
Citizens
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per
MS
One folder per
MS
The following folders and files will be created for "Services for Citizens":
Folder
File
Comment
services
advice
eu-advice
<country code>
enforcing-rights
<country code>
faq
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
One folder per
MS
One folder per
MS
Continued on next page
15/09/2005 - Page 144
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Detailed structure for Citizens part, Continued
Services for Citizens (continued)
Folder
links-addresses
eu-links-addresses
<country code>
eu-guide
<guide name>
Shortcuts for
Citizens
File
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
print_index_en.html
index.html
index_en.html
index.html
index_en.html
print_index_en.html
Comment
One folder per
MS
One folder per
guide
The following folders and files will be created for "Citizens Key Issues":
Folder
File
Comment
shortcuts
<shortcut theme>
index.html
index_en.html
print_index_en.html
One folder per
shortcut theme
15/09/2005 - Page 145
Your Europe - DG ENTR
Presentation Architecture and Navigation
GETRONICS BELGIUM
Guidelines for structure extension and naming convention
Folders creation
If a folder must be added to the structure, the following guidelines will be applied:
ƒ
ƒ
ƒ
ƒ
ƒ
Naming
conventions
One new folder must be created for each new page. It will contain one
multilingual index page and all language versions.
Folder name must be written in English
Underscore (_) is used to separate the “base-name” (e.g. index) from the
language suffix (e.g. _fr, _en, _da…).
Hyphen (-) is used to separate words in the “base-name” (e.g. linksaddresses, events-publications).
All folder names must be in lower case to avoid problems of incompatibility
between platforms which are case-sensitive (e.g. UNIX) and those which are
not (e.g. DOS, Windows...). The size of the folder name must not be larger
than 255k.
Filenames for different language versions of the same Web document are assigned
as following:
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
Filename must be written in English (even for linguistic versions).
Unless there is a specific reason, “base-name” of all files will be “index”.
The 'base-name' for each version is exactly the same, and expressed in
English.
A suffix is added to the 'base-name', preceded by an underscore character '_',
indicating the language of the document.
The 'standard suffix' uses the ISO (see official list of ISO 639) abbreviation for
the language in question (_da, _de, _el, _en, _es, _fi, _fr, _it, _nl, _pt, _sv).
The multilingual index page used as default has to be named without any
language suffix.
All filenames must be in lower case to avoid problems of compatibility
between platforms which are case-sensitive (e.g. UNIX) and those which are
not (e.g. DOS/Windows).
15/09/2005 - Page 146