FRIEND AND FAMILY RESULTS – FEBRUARY 2016
How likely are you to recommend our GP practice to friends and family if they needed similar
care or treatment?
30
25
20
15
10
5
0
Extremely Likely
Likely
Neither Likely nor Unlikely
Unlikely
Extremely Unlikely
Don't Know
Selection of Comments Received
“Very helpful, friendly and made me feel totally comfortable”, “Good doctors and nurses but very hard to get an appointment”
“Very patient receptionist. Always polite”
“Staff brilliant, helpful”
“Made to feel very relaxed and at ease”
“this lady was very understanding and put me at my ease, explained everything clearly and left me feeling positive”
“Very helpful reception. Received an appointment for the next day. Staff so friendly”
had chest infections and had home visits as well. Very friendly”
nurse which makes having these checks no problem”
“……. We were looked after extremely well when we both
“Easily contactable and booked appointment easily, friendly and approachable
“Appointment on time – nurse made you feel very relaxed”
knowledgeable nurse”
“……….Amazing treatment by a