Coastal Carolina Community College
Veterans Education
Assistance Guide
A Reference Guide for Using Your VA Educational Benefits
2017
Foreword
Coastal is committed to helping you achieve a successful educational experience. The staff of our Veterans
Affairs Office are here to communicate with you, provide veterans educational benefit assistance, and
streamline the administrative process. We look forward to serving you while attending Coastal Carolina
Community College on your educational journey.
As a veteran or dependent beneficiary, you are entitled to select benefits and to participate in certain
educational programs. Our goals are to enroll veterans, participants, military, and other eligible persons
under the provisions of Title 38, United States Code, and Section 3675; and to certify veteran students for
their educational benefits with the Department of Veterans’ Affairs on enrollment. Veteran students are
accorded the same rights; must meet all admittance, academic, and attendance requirements; and maintain
the same academic standards as any student attending Coastal Carolina Community College.
The information contained in this publication serves as an overview and guide of these programs and
benefits. The veterans benefits certified for educational programs offered at Coastal are approved through
the North Carolina State Approving Agency. Veterans and beneficiaries are encouraged to contact the VA
certifying official for detailed information. Sincerely,
Christopher Sabin
Director of Veterans Services
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Please read this guide
thoroughly.
Sign and return the back page, Student Contract. Communication between the student and the Office of
Veterans Programs minimizes misinformation and expedites the administrative process. This information
will assist you in using your veterans educational benefits, reducing confusion and misunderstanding. We
encourage you to keep this guide so you can refer to it often. We recommend you begin and maintain an
organized filing system used as a tool for keeping paperwork and letters you receive from us and the VA.
A sample filing system may contain folders labeled as follows.
1. Admissions – Place a copy of your admissions application, your acceptance letter, and a copy of the
academic curriculum outline.
2. Coastal’s Office of Veterans Programs – File copies of enrollment certifications, this guide, and
other correspondence you receive from Coastal.
3. Department of Veteran Affairs (DVA) Education Letters – Place your Certificate of Eligibility
(COE), your award letter, and all correspondence you receive regarding your educational benefits.
4. Disability Compensation and Pension (DC&P) – Here you would find letters regarding your
Disability Compensation and Pension (DC&P) benefits and any changes made to your DC&P
benefits.
We ask that you maintain all documentation you receive from the DVA. This documentation will assist us in
determining actions needed in the event of a problem such as an overpayment or termination of benefits.
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Glossary of Terms and
Abbreviations
Cash Collection Voucher – a receipt of money paid by you into your Montgomery GI Bill.
COE – Certificate of Eligibility
DC&P – Disability Compensation and Pension
DD214 – Discharge paper of a Veteran
Dependent – Spouse or child of a Veteran
DEA – Dependent Educational Assistance
DVA – Department of Veterans Affairs
Enrollment Certification – Form 22-1999 is submitted electronically to the DVA reporting credit
hours enrolled.
LES – Leave and Earnings Statement
NOBE – Notice of Basic Eligibility (Chapter 1606)
Notice of Change in Student Status – Form 22-1999b is submitted electronically to the DVA when
enrollment changes, either at the beginning of a semester or during the semester.
Payment Rates – The rates at which a student is paid, based on hours enrolled and the benefit chapter.
REAP – Reserve Education Assistance Program (Chapter 1607)
REPS – Restored Entitlement Program for Survivors (Chapter 35)
SAA – State Approving Agency, North Carolina
TA – Tuition Assistance Program (not VA)
TOE – Transfer of Entitlement
Voc Rehab – Vocational Rehabilitation or Chapter 31
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Introduction
Veterans Affairs (VA) Educational Benefits are designed to provide eligible individuals with an opportunity
for educational and career growth. It is one of the most valuable benefits afforded to veterans and qualifying
dependents when used appropriately. Veterans have earned the right to use their educational benefits for
the purpose intended, and Coastal Carolina Community College is both pleased and honored to support
you in using your VA educational benefits in accordance with the regulations. We welcome you to our
campus and hope your educational experience is enjoyable.
The purpose of this guide is to assist students using VA Educational Benefits at Coastal. A student must
understand how to use their benefits in accordance with the local community college, state and federal VA
policies, and administrative procedures.
The Office of Veterans Programs is not attached to the Federal Department of Veterans Affairs (DVA);
we serve as state employees of Coastal. Our responsibility is to interpret, explain, and administer VA
regulations as they apply to you while attending Coastal.
The Office of Veterans Programs is open 8:00 a.m. – 5:00 p.m., Monday through Friday. The office will be
closed on weekends and on all holidays observed by the College.
The agency that processes
your enrollment and
compensation is the
Department of Veterans
Affairs, Atlanta Regional
Processing Office.
The physical address is
VA Regional Processing Office
1700 Clairmont Road
Decatur, GA 30333
The mailing address is
VA Regional Processing Office
PO Box 100022
Decatur, GA 30031-7022
888-GIBill1 (888-442-4551)
www.gibill.va.gov
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Important Information
Regarding Tuition, Fees and
Books Expenses Before
Admittance to Coastal Carolina
Community College
Tuition, Fees, Books for Post 9/11 GI Bill participants
For students using the Post 9/11 GI Bill, the VA will pay the College a percentage of the in-state tuition and
fees. The percentage is relevant to the number of months of active duty service after September 10, 2001.
See page 18 for more information regarding the percentage calculations. If a student is receiving 100% of
the benefit, then the VA would pay 100% of the in-state tuition and fees. If a student is receiving a lower
percentage of benefits, then the VA would pay only that percentage and the student would be responsible to
pay the difference.
For example, a student certified for 13 credit hours at the in-state rate would be charged $749.50. If the
student was receiving the benefits at the 80% rate, the VA would pay the school as follows: $749.50 x 80%
= 599.60 and the student would have to pay the difference of $149.90.
The VA will also send the student a book allowance. However, the book allowance may not come until after
the start of the semester. In that case, the student would have to buy the books up front with either their
personal funds or, if they qualify, their financial aid award. The book allowance would then act as a partial
or full reimbursement. The book allowance is determined using the following formula: $41.67 x percentage x
credit hours certified.
For example, a student who was approved for 100% of the benefit and who has been certified for 13 credits
would receive a book allowance as follows: $41.67 x 100% x 13 credit hours = $541.71. This amount may
be more or less than what the student actually spent on books. The student does not have to send a receipt
to the VA to show their actual book expenses.
The VA will pay up to $1000 per academic year for books or a percentage thereof. The academic year is
typically the fall and spring semesters. However, if a student has not used all of their yearly allowance, they
can get some of it for the summer semester if they enroll. If a student starts school in the spring semester,
their academic year would consist of the spring and summer semesters.
For example, a student enrolled in fall semester for 13 credits at 100% benefit would receive $541.71 as
illustrated above. Same student enrolls for spring with 12 credits. While they would otherwise be eligible to
receive a book allowance of $500.04, the student would only receive $458.29 for books because he would
reach the $1000 maximum for the year. The student would not then receive any book allowance for the
summer semester.
The $1000 yearly book allowance is also subject to the percentage. A student who is eligible for 100%
of the benefit would also be eligible to receive the $1000 yearly maximum. However, if a student is only
receiving 80% of the benefit, their yearly maximum would only be $800.
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Tuition, Fees and Books for Vocational Rehabilitation Participants
The VA Vocational Rehabilitation benefit pays the school for tuition and fees for courses certified and
students can charge their books and supplies to Voc Rehab. Veterans must apply for and be approved for
Voc Rehab before they can charge any books or supplies.
Tuition, Fees and Books for all other benefit programs
For all other benefit programs including Montgomery GI Bill, Dependents Educational Assistance, or
Selected Reserves, the student is responsible for all school expenses such as tuition, fees and books. The
VA simply provides compensation to the student for their attendance. The student enrolls, pays tuition and
fees, buy books, starts classes and attends for the first month of the semester, earning their VA payment.
The student should then get paid by the VA in the second month of the semester for the first.
For example, a student registers in July for the fall semester which begins in August. The student will pay
the tuition when they register and will buy the books before the classes start using their personal funds or
their financial aid. They will attend classes in August, earning the VA payment, and then receive payment in
September for attendance in August.
Annual Certification Cycle
VA regulations require enrollment certifications not to exceed a period of 12 months. Generally, all VA
certifications at Coastal are planned for termination at the end of the spring semester.
You can expect a decreased payment in June and a delay in the
receipt of the next payment as a result of the annual certification
cycle.
Your summer semester enrollment certification is usually not prepared or submitted to the VA until after the
first week of class. In most cases, the VA will not have processed your enrollment certification by the time
you complete your verification of enrollment for the month of May. You should receive a decreased benefit
payment for the last few days of the spring semester. This period is approximately 10–11 days. Once the
VA processes the enrollment certification for the summer and beyond, you will be asked to verify your
attendance for the rest of the month or the VA will automatically make a payment to you.
It will take some time for the VA to process this information. You can expect to wait at least 30 days to
receive payment for the rest of May. If you have not received payment for this period within 30 days from
the submission date of the enrollment certification, we can assist you in receipt of your payment.
Please make financial plans to prepare for the end of the annual
certification cycle.
If you do not register for the summer semester but plan on returning in the fall, you may be eligible for an
advance payment of your educational benefits. See Advance Payment on page 14 of this guide.
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VA Educational Benefit
Programs
What is Required to Apply?
You may apply for VA GI Bill Educational Benefits before, during, or after being admitted or attending
classes. The VA application package can be submitted to the DVA at any time. However, you must be
fully admitted to the school before we can submit your enrollment certification to the VA for processing
and payment of your benefit. The requirements for full admission are described on page 12 of this guide.
All forms necessary for application for educational benefits are available through the Office of Veterans
Programs. Once you have all of the forms and documents necessary for application, you can meet
with the staff. The staff will answer any questions concerning the application process and review your
application package. This step is critical to ensure your application is complete, accurate, and all required
documentation is provided for initiating your educational benefits.
Application requirements for educational benefits may vary between chapters. Your application package
must be complete. Partial application packages will not be accepted. An authorized VA Coastal staff
member will accept the completed application package from you.
Listed below are the forms and documents you will need to submit to make application for VA educational
benefits.
Chapter 30 – Montgomery GI Bill
There are three categories of Chapter 30 Montgomery GI Bill students. Their application
packages vary only slightly.
• Category I – This is for those veterans who started on active duty after June 30, 1985.
• Category II – This is for those veterans who have remaining entitlement under the Vietnam Era
GI Bill.
• Category III – This is for those veterans who initially bought into
VEAP and converted to Montgomery GI Bill before being involuntarily separated after
February 2, 1991.
Category I students need to provide the following.
1. Form 22-1990 – Application for Educational Benefits
2. Original DD214 – Personnel in the Office of Veterans Programs will make copies of your original
DD214 and return the original to you.
3. Additional $600 Contribution (aka “The Buy-Up” or “Kicker”): If you made an additional $600
contribution in a lump-sum payment, you may need a copy of your Cash Collection Voucher. If you
made the additional $600 contribution by allotments, you may need copies of each LES from which
the money was taken.
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Category II students need to provide the following.
1. Form 22-1990 – Application for Educational Benefits
2. Original DD214 – Personnel in the Office of Veterans Programs will make copies of your original
DD214 and return the original to you.
3. Form 21-686C – Declaration of Status of Dependents. This is used by the DVA to determine the
number of dependents for which you can be paid.
4. If you signed a Delayed Entry Contract before January 1, 1977 and began active duty prior to
January 2, 1978, you must provide a copy of your DD 4C Delayed Entry Contract.
5. If you have children between the ages of 18 and 23 who are still in high school or college, submit a
21-674 to claim children as dependents.
Category III students need to provide the following.
1. Form 22-1990 – Application for Educational Benefits
2. Original DD214 – Personnel in the Office of Veterans Programs will make copies of your original
DD214 and return the original to you.
Chapter 33 – Post 9/11 GI Bill
This benefit is for veterans with active duty service after September 10, 2001. The VA pays a percentage of
the benefit relevant to the number of months of active duty service after 09/10/01. Please see page 18 for a
chart showing percentages and for more information on the Post 9/11 GI Bill.
1. Form 22-1990 – application for educational benefits
2. Original DD214’s – Personnel in the Office of Veterans Programs will make copies of your original
DD214 and return the original to you.
It is crucial that you talk with the Office of Veterans Programs about the differences between Montgomery
GI Bill and the Post 9/11 GI Bill before applying for the Post 9/11 GI Bill.
Chapter 33 – Post 9/11 GI Bill Transfer of Entitlement
This benefit allows some active duty servicemembers to transfer Post 9/11 GI Bill benefits to their
dependents, meaning spouse and/or children. The servicemember must have completed at least 6 years
of service and be obligated for another 4 years of active duty service. The servicemember must first
apply to transfer benefits through the DOD website: www.dmdc.osd.mil/TEB. The servicemember does
not have to transfer all 36 months of benefits. They can divide their 36 months between their dependents
and even keep some of the benefit for their own education. Once their request is approved, they print the
approval and provide a copy to the dependent to whom benefits have been transferred to accompany their
application for the benefit.
The dependent student would then complete the 22-1990E and submit it along with the servicemember’s
approval to transfer benefits. Please see page 20 for more information on the Transfer of Entitlement
program.
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Fry Scholarship
Effective August 1, 2009. The Fry Scholarship added a new eligibility criterion to Chapter 33. It provides
benefit eligibility for children of active duty members of the Armed Forces who died in the line of duty after
September 10, 2001.
An information sheet about the Fry Scholarship is available at http://www.gibill.va.gov/documents/
factsheets/fry_scholarship.pdf
Eligible children:
• May be married or over 23 and still be eligible
• Are entitled to 36 months of benefits at the 100% level
• Have 15 years to use the benefit beginning on their 18th birthday
• May use the benefit until their 33rd birthday
Effective for terms beginning on or after January 1, 2015. Section 701 of the Veterans Access, Choice, and
Accountablility act of 2014 (Public Law113-146) expanded the Marine Gunnery Sergeant John David Fry
Scholarship to also provide benefits for surviving spouse.
Eligible spouses:
• Are entitled to 36 months of benefits at the 100% level
• Have 15 years to use the benefit beginning on the date of the Servicemember’s death
• Lose eligibility if they remary
• Must make an irrevocable election of which benefit he or she wishes to receive for any and all
enrollments beginning after January 1, 2014, if eligible for both Dependents’ Educational Assistance
(DEA) and Fry Scholarship benefits.
Identify Fry students as Chapter 33 and use their social security number as their file number. Certify Fry
students like any other Chapter 33 student, except for Yellow Ribbon. Students who are not eligible will be
mailed a disallowance letter that explains the reason for their disallowance and that explains the appeal
process.
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Chapter 31 – VA Vocational Rehabilitation
This benefit is designed to assist veterans who have a service-connected disability to obtain and maintain
suitable employment. This may be done through education, job placement, adaptive equipment, or
substance abuse counseling. If approved for an education program under Vocational Rehab, the VA will
pay your tuition and fees and allow you to charge the cost of your books and required materials to the VA as
well. A service-connected disability rating is required as part of the eligibility requirements. Students can be
eligible for both GI Bill and Vocational Rehab; however, they must choose which benefit to use.
Interested veterans should contact the County Veterans Service Office. Students will receive guidance from
the Vocational Rehabilitation and Counseling Division of the DVA regarding when to apply for admission
and meet acceptance requirements. Vocational Rehab plans must be approved.
Chapter 32 – Post-Vietnam Era Veterans Educational Assistance
Program (VEAP)
This benefit is for those veterans who served between the Vietnam Era GI Bill period and the Montgomery
GI Bill. Generally, this period covers anyone who served between January 1, 1977 and June 1985. VA
eligibility is for up to 36 months of entitlement.
Chapter 32 students must provide the following.
1. Form 22-1990 – Application for Educational Benefits
2. Original DD214 – Personnel in the Office of Veterans Programs will make copies of your original
DD214 and return the original to you.
Chapter 35 – Survivor’s and Dependent’s Educational Assistance
(DEA)
This benefit is for surviving spouses and children of veterans who died of a service-connected death,
surviving spouses and children of veterans who died as a result of a service-connected disability, or for
spouses and children of a veteran who has a 100% total and permanent service-connected disability.
Chapter 35 students must provide the following.
1. Form 22-5490 – Application for Survivor’s and Dependent’s Educational Assistance
2. A DVA letter which indicates that the veteran is totally and permanently disabled (also referred to as
a Rating Decision) or a copy of the veteran’s death certificate. Your application package can be sent
without this letter; however, it may delay the processing of your application and the determination of
your eligibility.
3. If you are the child of the veteran, you must provide a copy of your birth certificate.
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Chapter 1606 – Montgomery GI Bill – National Guard/Selected Reserve
This benefit is for those who are currently serving in the Selected Reserves or National Guard. These
servicemembers drill one weekend a month and 2 weeks during the summer.
Chapter 1606 students must provide the following.
1. Form 22-1990 – Application for Educational Assistance
2. DOD Form 2384 – Notice of Basic Eligibility (NOBE). This form is issued through the Reserve Unit
or National Guard.
Chapter 1607 – Reserve Educational Assistance Program (REAP)
Chapter 1607 is a Department of Defense (DOD) or Department of Homeland Security (Coast Guard)
educational benefit developed to provide educational assistance to members of the Selected Reserves or
National Guard who were called or ordered to active duty after September 11, 2001 or other authorized
contingency. Eligibility requires servicemembers to have deployed for 90 consecutive days or more.
However, service-disabled members released before completing the 90 consecutive days are eligible.
Although it is a DOD benefit, the DVA has agreed to administer payment of the benefit.
Members may not use the same period of service to qualify for benefits under CH 1607 and CH 30. Member
must make an irrevocable decision as to which program service will be credited toward. Military services will
obtain these elections.
Chapter 1607 students must provide the following.
1. Form 22-1990 – Application for Educational Assistance
2. Form 22-1995 – Request for Change of Program or Training Claimant should annotate “Chapter
1607” in block 1 of the application and on all correspondence and documents, and a statement “I
request payment of REAP benefits.” If available, submit DOD issued Notice of Basic Eligibility
(NOBE) and kicker contract with original application, but if not available, application can still
be submitted.
3. Copy of DD214 showing period of service.
National Guard members may be eligible after serving 90 consecutive days on active duty if the service is
under U.S. Code Title 32 section 502(f), is supported by federal funds, and authorized by the President or
Secretary of Defense for a national emergency.
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The Office of Veterans Programs has more information that
can be provided to you, or you can visit the VA website,
www.gibill.va.gov, for more information.
NOTE: Although you can apply online by yourself for most of these benefits, we do not endorse it. The
benefit process is much more efficient by involving the local certifying official before starting the VA
educational benefit process. Applying online may result in delays in your benefit payment rather than
expediting the process. If you do apply online, it is important that you print a copy of the application. Coastal
will need a copy for its files.
Returning Students
If you have previously used your VA education entitlement and received education or training elsewhere, we
will simply need a Request for Change of Program or Place of Training Form. This form is mailed to the VA
instead of the above listed new student requirements.
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What Happens to Your VA
Application Package?
Your VA application package will be forwarded to the DVA for processing as soon as possible. You should
receive correspondence from the DVA. The first will be a notice of receipt of your application package. The
letter should state, “We have received your application for educational benefits. We are in the process of
reviewing your claim and trying to determine if we need anything further from you.” If you applied online, you
should also receive this letter.
The average time for VA to process an Original Claim for benefits is 11–13 weeks. If after 45 days you
have not heard anything, contact the DVA to inquire on the status of your application. If the DVA determines
that you are eligible for benefits, you will receive two copies of a Certificate of Eligibility. Bring one copy
to Coastal and keep the other for yourself. If, however, the DVA determines that you are not eligible for
benefits, they will usually tell you why in the letter of denial. You can always appeal a decision and there will
be instructions for doing so in the letter. It may be that they did not have enough information or are missing
some document, which proves eligibility.
When Will My Enrollment
Information be Submitted to
the DVA?
The North Carolina State Approving Agency policy requires that students applying for VA Educational
Benefits be fully accepted into an approved college catalog curriculum (program of study) before a
certification of enrollment can be sent to the DVA.
Coastal requires the following admission enrollment steps before a
student can be fully accepted.
1. Student completes and submits an application for admission. This is done before any other steps
toward admission are taken.
2. Student requests official transcripts from high school, college or applicable training to be sent to the
Registrar’s Office. If a student did not graduate from high school, but received a GED or Adult High
School Diploma, submit certificate and official scores.
3. Student ensures official transcripts from any/all other colleges attended are sent to the
Admissions Office.
4. Student must take a placement test. This requirement can be waived if the student has previous
college credit. Your placement test scores will be available within two working days after taking the
placement test.
5. Student must meet with an academic counselor.
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New VA Student Guidance
1. An academic counselor may admit you to the school as a provisional student. This allows you to
register and attend classes while waiting for a transcript to arrive. This does not constitute full
admission to the College, and we cannot certify or submit your enrollment information to the DVA.
2. If you are applying for admission to one of Coastal’s allied health programs, there may be additional
admission requirements that you must complete.
3. If you have attended college in the past, we must wait until the Registrar’s Office evaluates your
transcripts for prior credit.
Once you are fully admitted to the College, an academic transcript evaluation is completed (if necessary),
and you have registered for classes, then your enrollment certification will be submitted to the DVA. A copy
of the enrollment certification will be sent to you so please ensure that your address is correct. The VA Form
22-1999-6 Enrollment Certification contains important information.
• It tells you that your certification has been submitted to the DVA with a date printed on the left hand
side of the signature area.
• What comments were submitted to the VA. Review the information carefully (name, social security
number, address) and report any changes or updates needed.
• You should see the term dates and the credit hours reported. R/D equals Remedial or Deficiency
hours. If you are taking MAT 070, for example, there should be a 4 under this column to report the
number of credit hours of R/D hours you are enrolled in.
If any of the information is incorrect or appears incorrect, please contact Coastal’s Office of Veterans
Programs immediately. Failure to do so can result in reduced payments, overpayments, and zero payments.
Once the DVA processes your application package and the enrollment certification (this could take 11–13
weeks), you should receive your award letter. The correspondence will state, “You have been awarded
educational benefits under the Chapter 30 program. Your monthly allowance is as follows….”
The award letter discusses Verification of Attendance. You must verify your enrollment on the last day of
each month. When you receive this letter, you should contact Coastal’s Office of Veterans Programs for
further guidance on completing your monthly verification of enrollment.
Again, there are some exceptions to verification of attendance. Students using Chapter 31 (Vocational
Rehab) can expect to receive their money automatically without verification of attendance. However, if
you have reduced your training time, be aware that you may have to pay back some of it. Students using
Chapter 35 (Dependent’s Educational Assistance) can also expect to receive their payments without having
to verify attendance unless you are enrolled in a diploma or certificate program. If you have reduced your
training time, you may have to pay back some of it. If you are unsure whether or not you have to verify your
enrollment, please ask the staff for clarification. Chapter 33 and Transfer of Entitlement students should
receive payments automatically. However, if you have reduced your enrollment, you may owe money back
to the DVA.
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Your First VA Payment
Once you have completed verification of attendance, you should expect to see your payment in 3–5
business days if you have set up direct deposit. If you have not, you can expect to wait 7–10 business days
to receive your check in the mail.
There are three ways to set up direct deposit. The first and easiest way is to provide the information on your
application for educational benefits. If you did not include direct deposit information on your application,
after you have received your award letter, you can call 877-838-2778 and provide the name and address of
your bank, your routing number, and account number. You may also go to www.gibill.va.gov, log in to the
Web Automated Verification of Enrollment (WAVE), and set up direct deposit using the link provided. You
will not be able to log in to WAVE until you have received your award letter.
Your first payment may be less than what you expected. The VA pays for days attended; therefore, the
payment will be prorated for the part of the month that you attended. For example, if you are enrolled fulltime, your monthly rate is $900, and the term starts on August 18, you can expect your first payment to
be $390.
900
÷ 30 days = 30.00 (daily rate) x 13 days = 390.
The VA does not pay for breaks between semesters, so these periods will also be prorated. For example,
if you are enrolled for the summer semester which ends on August 6, and you are enrolled for the fall
semester which starts on August 16, you will be paid for two periods: August 1 – August 6 and August 16 –
August 31 for a total of 21 days for the month.
You will not receive VA benefit payment for the first month until the second month of the semester, after you
have earned it. In the example above, the payment for August will be issued in September.
Advance Payment
The VA makes special provisions for students requesting advance payment of educational benefits. In order
to be eligible for advance payment, students must meet all admission requirements and have a complete
educational benefit package on file in the Office of Veterans Programs. Advance payment requests are
made between 30 and 120 days prior to the start of the term. The process requires the student to request
advance pay, sign, and date Section 16 of VA Form 22-1999 available in the Office of Veterans Programs.
Unlike other checks, the advance payment is sent directly to the school before the first day of the term, not
necessarily before your registration. In most cases, the student must pay tuition before receiving advance
payment.
The Office of Veterans Programs can release the payment to the student no earlier than 30 days prior to
the first day of the term. The Office of Veterans Programs will not release the payment to the student unless
the student can provide proof that he/she has registered for appropriate coursework. The advance payment
must be signed by the student before release.
The advance payment will pay for the initial month or partial month and the following month. You will not
be due a payment again until the end of the third month. Since payment is made at the end of the month,
payment for the third month will arrive during the fourth month of enrollment. For example, if the term runs
from January to May, the advance payment will pay for January and February. At the end of March, you
submit your verification of enrollment and receive your next payment in April.
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Please make financial plans accordingly. Requesting an advance payment does not relieve the student of
his/her obligation to pay tuition and student fees if the advance payment does not arrive prior to registration
or prior to the first date of the term. Students using Vocational Rehabilitation, Post 911 GI Bill or Transfer of
Entitlement are not eligible for advanced payment.
Supplemental Educational
Benefits
There are two forms of supplemental educational benefits that the DVA provides for students using VA
Educational Assistance. These are Tutorial Assistance and the VA Work-Study Program.
Tutorial Assistance
Tutorial assistance may be arranged for eligible persons training under Chapter 30, 31, 32, 33 and Chapter
35 to offset the cost incurred by their need for tutoring. This allowance is considered a supplement to the
claimant’s monthly educational assistance check and it is paid without any charge to entitlements for those
training under Chapters 31 and 35. However, for those persons utilizing Chapter 30 or Chapter 32 benefits,
an individual’s period of entitlement will be charged with respect to the amount of tutorial assistance paid in
excess of $600.
The DVA will reimburse up to $10 per hour and a maximum of $100 per month for tutorial assistance. If
expenses total more than $100, the student must pay the additional cost. The maximum assistance to which
a claimant will be eligible throughout the duration of his/her entitlement is $1200.
Tutorial payment for Chapters 30, 32, and 35 – The student is responsible for paying the tutor. The VA will
reimburse the student for what he/she has paid the tutor up to $10 per hour. If the tutor charges more than
$10 per hour, the student must pay the difference without reimbursement from the DVA.
Tutorial Payment for Chapter 31 – Coastal’s Accounting Office bills the DVA for tutorial services. The DVA
sends payment to the College. The College then issues payment directly to the tutor.
If you are interested in obtaining a tutor, please contact the Office of Veterans Programs.
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VA Work-Study
The DVA Work-Study program permits eligible veterans to perform specific part-time work/services in return
for a monthly monetary allowance equal to the prevailing federal minimum wage. Work-study payments are
non-taxable. Eligible veterans may be hired, sign a contract for a minimum of 25 hours per week, and a total
of 1300 hours per fiscal year.
Veteran students are employed in the Office of Veterans Programs and in various places in the Jacksonville
local area, aboard Camp Lejeune, and MCAS New River. If you are interested, you should complete an
Application for Work-Study Allowance in the Office of Veterans Programs.
Other Financial Assistance
There are several other sources of financial aid that you may want to pursue. These include Federal Pell
Grants, and other federal, state, and local programs.
Pell Grant
1.Visit www.fafsa.gov
2. There are other federal grants and aid available. You should contact the Office of Financial Aid for
more details.
Scholarships
1. Coastal’s College Foundation Office can be reached by telephone at (910) 938-6792 or visit the office
in the Henderson Administration Building for further information.
2. Contact Amelia Grissett in the Onslow County Veterans Services Office at (910) 347-3309, located at
521 Mill Avenue.
3. Search online at www.cfnc.org for other scholarships.
4. Visit a Coastal financial aid counselor.
SPECIAL NOTE: It is permissible to use select scholarships and financial aid in conjunction with your DVA
educational assistance.
You should not rely on receiving your first VA educational benefit check to make the payment due upon
registration or prior to the first class attendance. Expecting VA educational benefits does not relieve your
obligation to pay tuition. Failure to pay may result in being administratively dropped from classes.
visit the VA website
www.gibill.va.gov
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Hour Requirements
It is important that all students utilizing VA educational assistance be aware of credit and semester hour
requirements for each pay status. For Post 9/11 and Transfer of Entitlement students, hour requirements
vary. Please see page 19 for information on credit hour requirements.
Hour Requirements for Technical, College Transfer, and
Vocational Programs
For training attendance below ½ time, the VA will pay you for your tuition and student fee only. In some
cases, students may receive a lump sum payment. Students may receive a portion of your tuition and fees
for the month. The cost of your books is not included in the payment. Registered classes must be in your
approved curriculum program. You cannot receive payment for classes not required for graduation. For
example, if you are enrolled in Business Administration and register for a biology course, you cannot be
certified for the biology course. You will be certified and paid for only those courses in your curriculum.
Exceptions include substitutions and any remedial courses required based on placement test scores.
Automatic substitutions are listed in the College Catalog. However, if you wish to substitute one class for
another, you should speak with the Registrar’s Office and submit appropriate application. If your placement
test scores suggest that you start with Math 070 and you register for Math 050, you will not be paid for that
course.
You cannot be certified for any course that is considered a repeat. These are courses that were transferred
to Coastal from a college previously attended or a course you have already successfully completed at
Coastal. A “D” is considered successful completion. If you retake a course in which you received a “D,” you
will not be certified for that course.
Furthermore, if you challenge a course and are successful, you will not be certified for that course.
Guidelines for challenging a course are listed in the College Catalog.
If you audit a course, be aware that you cannot be certified for that course. You do not get credits for
courses audited; therefore, the VA will not pay for those courses. Guidelines for auditing courses are listed
in the College Catalog. To ensure classes you registered for are appropriate, refer to the College Catalog or
see an academic counselor.
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Important Information
Regarding Post 9/11 GI Bill and
Transfer of Entitlement
Post 9/11 GI Bill
The VA pays a percentage of the benefit relevant to the number of months of active duty service after
September 10, 2001. You can use the following chart to determine what percentage of the benefit you
should receive. However, the VA may determine differently.
36 months or more
100%
At least 30 continuous days and discharged
due to service-connected disability
100%
At least 30 months but less than 36
90%
At least 24 months but less than 30 80%
At least 18 months but less than 24
70%
At least 12 months but less than 18
60%
At least 6 months but less than 12
50%
At least 90 days but less than 6 months
40%
The percentage applies to your tuition, book allowance, yearly maximum book allowance and the monthly
compensation. The monthly compensation is equal to the BAH for an E5 with dependents in the school’s zip
code.
For example, a veteran student who discharged September 15, 2002 would be eligible to receive the
benefits at the 60% level. This means that the student would receive 60% of the BAH. If the BAH for the
school’s zip code was $1200, the student’s monthly payments would be $720.
If the student is certified for 8 credit hours, the book allowance would be figured as $41.67 x 60% x 8 credit
hours = $200.02.
If the student’s tuition was $457.00, the VA would pay 60% of that to the school ($274.20) and the student
would pay the difference ($182.80)
19
Be Aware:
1. Once you apply for (switch to) the Post 9/11 GI Bill, you cannot go back to the Montgomery because,
as part of the application process, you relinquish any Montgomery GI Bill benefits so there is nothing
to switch back to.
2. If you apply for Post 9/11 GI Bill before exhausting your Montgomery GI Bill (MGIB), your Post 9/11
will be limited to the number of months you had remaining under MGIB. For example, if you have 36
months of MGIB and switch to Post 9/11, you will get the Post 9/11 for only 36 months.
3. However, if you exhaust your MGIB and then apply for Post 9/11, you can get up to an additional 12
months of benefits for a total of 48 months of benefits.
Notes Concerning Monthly Housing Allowance
1. You must be enrolled at greater than 50% of full-time. For the full 16-week semester, full-time is
defined as 12 credit hours. If you enroll for only 6 credit hours, you will not get the monthly benefit
payments because 6 credit hours is exactly 50% of full time, not greater than 50%. However, if you
enroll for 7 credit hours, it is 58% of full time and therefore greater than 50% and you would be
eligible for the monthly compensation. Remember, these courses must be in your curriculum
and certified.
2. If you are not enrolled at the full-time rate, the VA will also adjust your monthly housing allowance
based on rate of pursuit rounded to the nearest whole multiple of 10. Your benefit percentage based
on amount of active duty service still applies. If 12 credit hours is full-time and you are only enrolled
for 9 hours, you are at 75% which the VA will round to 80% and will apply that percentage to the
monthly housing allowance.
3. In order to be eligible for the monthly housing allowance based on the school’s zip code, you must
have at least one (1) traditional seated on-campus course. If you register for all online courses, you
would only be eligible for 1/2 of the national average BAH.
4. If you take online courses for the full 16-week semester and an on-campus course for the irregular
8-week session, you will be eligible for the monthly benefit payment only for the duration of the on campus irregular 8-week course. After that, you would not be eligible.
5. If you withdraw from a course or the instructor drops you for excessive absences and it reduces your
hours to the point at which you are no longer eligible for the monthly benefit payments, the VA may
require you to repay some or all of the payments you have already received.
6. If you withdraw from a course or the instructor drops you for excessive absences and it reduces your
hours but you are still eligible for the monthly benefit payments, you may still incur an overpayment
due to the book allowance. For example, a student receiving benefits at the 100% level enrolls for 12
credit hours and should receive a book allowance of $500. If the student then withdraws from a
course and reduces their enrollment to 9 credit hours, they are still eligible for the monthly benefit
payment but their book allowance should have only been $375 and the student would have to repay
the difference to the VA.
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Transfer of Entitlement
The active duty servicemember must first apply to transfer entitlement and, once approved, provide
copies of the approval to the dependent wishing to use the benefit. Servicemembers should also talk with
their command about any additional requirements they must meet before the Transfer of Entitlement can
be approved. The servicemember can go to www.dmdc.osd.mil/TEB to apply to transfer benefits. The
dependent/student must then apply to use the benefit that has been transferred to them. Applications
are available in the Office of Veterans Programs. A copy of the servicemember’s approval to transfer
entitlement should accompany the student’s application for the benefit.
The servicemember must have completed 6 years of service and obligate to serve another 4 years unless
excluded from doing so by the service. The servicemember generally has 36 months of benefits to divide
between their dependents. For example, a servicemember with a spouse and 2 children may elect to
give 9 months of benefits to each of the dependents and keep 9 months for their own education. The
servicemember might elect to give 18 months of benefits to each of the children, no benefits to their spouse
and keep nothing for their own education.
There are different benefits available to the children and spouses of servicemembers who use the Transfer
of Entitlement (TOE) benefit.
Under the Transfer of Entitlement program, children receive tuition and fee payments, monthly housing
allowance payments, and the book allowance payment. However, for spouses who use transferred
entitlement while the service member remains on active duty, the VA will pay the tuition and fees and
provide the books and supplies stipend. The spouse will NOT receive monthly housing allowance payments.
If the spouse has entitlement remaining after the service member discharges/retires, the spouse would then
receive monthly benefit payments.
Hour requirements for those TOE students receiving monthly housing allowance payments are the same as
described above under Post 9/11.
Adult High School Diploma and
General Educational Development
(GED) Training
VA Benefit payments for the Adult High School Diploma or GED training are not approved for prospective
students per the North Carolina State Approving Agency and Coastal Carolina Community College Catalog.
A Special Note Concerning Split Sessions for Degree, Diploma, and
Certificate Seeking Students
Coastal offers classes in split sessions. These special terms are referred to as “irregular sessions” by the
VA. These courses are typically offered at extension sites located at Marine Corps Base Camp Lejeune
and Marine Corps Air Station New River. The summer semester at the main community college campus is
an irregular term as well. You should check with the Office of Veterans Programs before registering for any
irregular term courses.
21
For example, a student enrolled in the full fall semester (16 weeks) on campus will need to have 12 hours
or more to be considered full-time. A student enrolled in an irregular term (8 weeks) aboard Camp Lejeune
must only have 6 hours to be considered full-time.
Caution: If you enroll for 9 hours in a 16-week term and 3 hours in one of the irregular terms, you will be
full-time only for the duration of the irregular session. After that term, you will have 9 hours only and will be
considered ¾ time.
The summer term on campus is an irregular term. For this reason, if you register for less than 12 hours in
your curriculum, you may still be eligible for full-time payments. Please check with the Office of Veterans
Programs to determine the number of credit hours you must register for during the summer semester.
NOTE: The number of hours required to be considered full-time for financial aid may differ from the VA
requirement.
Be sure to check with a financial aid counselor and the Registrar’s Office regarding credit hours required for
full-time status.
Making Changes
Any changes made after your initial application or certification is forwarded to the VA must be brought to the
attention of the Office of Veterans Programs. Failure to notify the Office of Veterans Programs can result in
overpayment, late payment, no payment, no certification, or misdirected mail.
The most common changes include
1. Change in status of dependents
2. Change in mailing address
3. Change in program, degree major
4. Anticipated changes in place of training
Status of Dependents
Students using Chapter 30, Category II (Vietnam Era GI Bill) and Chapter 31 (Federal Vocational
Rehabilitation) are paid additional allowances for dependents. If the number of your dependents changes,
you must submit a VA Form 21-686C, available in the Office of Veterans Programs. Report changes in the
number of dependents if a child is born (birth certificate required), a child reaches the age of 18, the student
marries (marriage license required) or divorces (divorce decree required). If the number of dependents
changes because a child has reached age 18 but the child is still in high school or enrolled in college, you
can continue to claim that child as a dependent until age 23 by completing a VA form 21-674 Request for
Approval of School Attendance.
Change of Address
If you change your address, you must report the change to both the College and the VA. You should submit
a Change of Information notice in the Registrar’s Office. To report an address change to the VA, you can
either call them at 1-888-442-4551 or log in to your VA WAVE system record via the Internet and report
the change. Change of address notifications are required and notification is critical to the certification and
admission process.
22
Change of Curriculum
If you decide to change your curriculum or program, you should be aware that there are College and VA
forms to complete. The College’s curriculum change form is available from the Registrar’s Office.
Anticipated Change in Place of Training
If you are moving away from the local area, you should notify Coastal’s Office of Veterans Programs as
soon as possible before you move. We can provide documentation to assist your future enrollment at the
next location. Our staff will also terminate your enrollment certification at Coastal. Failure to notify Coastal
can result in an overpayment, which you will have to pay back to the VA.
NOTE: We recommend you see a staff member in the Office of Veterans Programs to guide you in
completing forms. Failure to submit change of major notices with the College and the Office of Veterans
Programs can result in delayed payments or no payments.
Drop, Add, or Withdrawal from
Courses
If you need to drop, add, or withdraw from one or more courses or all courses, you must complete the
appropriate form in the Registrar’s Office and obtain the appropriate signatures. There are two types of
grades you can receive as a result of withdrawing: punitive and non-punitive. A punitive grade of “F” is
calculated into your GPA; non-punitive grades are Withdrawal “W,” Drop “D,” and In Progress “IP. ” Failure
to be aware of and understand this policy is the most common cause of overpayments and non-payments.
You can receive a punitive grade as a result of withdrawing or as a result of being dropped by the instructor
for excessive absences. A punitive grade counts toward your GPA (unless it is a remedial course);
therefore, the VA will normally pay you through the last date of attendance for that class and reduce your
monthly rate accordingly afterwards. If the VA pays more money than you were entitled after the last date of
attendance, you will have an overpayment and must repay the VA.
You can receive a non-punitive grade as a result of withdrawing or as a result of being dropped by the
instructor for excessive absences. Non-punitive grades are not figured into your GPA; they do not count
toward graduation. The VA normally treats a non-punitive grade as if you never attended that class. If the
withdrawal reduces your training time, the VA will require repayment of any amount you have received for
attending that class unless you have mitigating circumstances. If you feel that you have a valid reason for
withdrawing from the class, you can write to the VA and submit your reasons.
If you claim mitigating circumstances, the VA will require in-depth statements and supporting documentation
before allowing payment for a course from which you withdrew or were dropped by the instructor. Mitigating
circumstances that the VA may accept include, but are not limited to, the following.
1. Illness of or injury to the student (doctor’s note)
2. Death of, illness of, or injury to a family member (doctor’s note, death certificate)
3. Relocation due to employment (letter from employer)
4. Work schedule conflict (letter from employer stating change in work hours)
5. Hardship
23
Withdrawing from a course to avoid a failing grade is normally not considered a valid reason. If you have
reasons other than these for withdrawing or ceasing attendance, you should write to the VA and provide
them with a statement of mitigating circumstances along with any supporting documentation.
NOTE: If you withdraw from one or more courses or withdraw from all courses, you must report these
changes when you complete your monthly verification of enrollment. If you verify that nothing has changed,
you will be held responsible for repayment of any overpayment assigned. If you need assistance changing
your verification to reflect the reduction in hours, please see the Office of Veterans Programs.
KEEP THIS PAGE HANDY and REVIEW REGULARLY.
Academic Performance,
Attendance, and Conduct
All students using VA educational benefits must maintain required Satisfactory Academic Progress (SAP)
as detailed in the Coastal College Catalog. VA regulations do not specify a minimum GPA and does not
mandate a probationary period; however, the College is required to report termination of VA educational
benefits when a student fails to maintain SAP. This is in accordance with proscribed policies published in
the College Catalog approved by the North Carolina State Approving Agency. Federal regulations require
the College to establish and monitor SAP in three areas: cumulative GPA, hours earned, and program
completion time limits. Students receiving VA educational benefits will not be certified to receive veteran
educational benefit payments after the second consecutive semester of academic probation for failing to
meet SAP. You may also be denied educational benefits if you fail to maintain satisfactory attendance, and
the conduct policy. Federal law (38 U.S.C. 3684) requires you to notify VA at once of any change in your
student status that would affect your entitlement to VA educational benefits.
Developmental Courses
Based on placement test scores, you may need to take a remedial course. A remedial class is a class
needed before taking a curriculum level course. A remedial class can be certified if the placement test
shows a need for it. For example, you might have to take Math (MAT 070) Introductory Algebra to improve
your mathematical skills before taking college level Algebra. Coastal uses test placement as a tool to help
guide you to successful completion of the courses required for your degree curriculum.
A deficiency course is a course that you need to take before you can be accepted to one of our allied health
courses. The most common example is Chemistry 090.
Most VA educational benefit programs allow students to take remedial or deficiency courses. Students
utilizing the Chapter 1606 (Selected Reserves) benefit are allowed compensation for remedial/deficiency
level courses only if they signed a 6-year enlistment contract on or after November 1, 1990.
Electives
Students pursuing associate level college transfer degrees should be aware that there is a definite limit to
the number of elective credit hours that can be certified for VA educational benefits. All three of the transfer
programs (Associate in Arts, Associate in Science, and Associate in Fine Arts) are designed so that general
education and elective credit requirements combine and total 64/65 semester credit hours of coursework
leading to these degrees. Normally, any course taken from one of the general education core areas in
excess of the requirement for that area is considered an elective.
24
For example, a transfer student is required to take 12 credit hours in humanities and fine arts. If a student
takes more than 12 credit hours from the humanities and fine arts classes, the extra course/courses would
count as electives provided that the student had not already met the elective credit requirement.
If the elective credit requirement has already been met, the course would not be certified to the VA for
payment. So the student might be registered for full-time hours but would only be certified for ¾ time.
Registering for courses that exceed credit hour requirements is a common cause of reduced payments.
NOTE: VA educational entitlements will not be provided for audited courses, credit by examination courses,
repeated courses previously completed with a grade of “D” or better, courses for which transfer credit has
been granted, or courses not in the veteran student’s designated curriculum, except required developmental
courses.
VA Student References
How do you contact the VA?
The VA Regional Processing Office, Atlanta (general inquiries and information) is located in Decatur, GA at
1-888-GI-Bill-1 (1-888-442-4551). VA representatives can answer questions about your educational
benefits, address changes, and requests to establish benefits.
To verify monthly student enrollment not using the WAVE system, call the VA at 1-877-823-2378. WAVE is
the Montgomery GI Bill online system to verify student class and school enrollment each month to receive
benefits, set up and manage direct deposit accounts, change address and other contact information, or
check status of pending documents and remaining entitlement. The online web address is www.gibill.va.gov
and click on WAVE.
• VA Direct Deposit Center for Education 1-877-838-2778 can be used to set up, stop or change direct
deposit.
• The VA Call Line at 1-888-442-4551 is for specific VA claim questions
• VA Regional Office in Winston-Salem, NC at 1-800-827-1000 is for questions about other VA benefits
such as career planning assistance, home loans, disability compensation and pension information
• For Vocational Rehabilitation Chapter 31 (Voc Rehab) applications and other VA benefits, contact the
Onslow County Veterans Services Office located downtown at 521 Mill Avenue, Jacksonville, NC.
• County Veteran Service Officer - Amelia Grissett (910) 347-3309
25
Internet Web References
Where can you go to get additional general information?
1. Go to www.gibill.va.gov
2. For monthly student verification of enrollment, go to www.gibill.va.gov and click on WAVE.
3. Veterans Online Application (VONAPP) website www.gibill.va.gov and click Apply Online.
4. Coastal Carolina Community College website www.coastalcarolina.edu
5. Sailor Marine American Council on Education (ACE) Military Programs: SMARTS Registry Transcript
System (Sailor and Marine) https://smart.navy.mil
6. AART Transcript (Army, National Guard Reserve) https://aartstranscript.army.mil
Air Force and Coast Guard transcripts must be requested in writing.
26
Reminder
The best way to get started is to complete and submit an application for admission; request your high
school and college transcripts; take the placement test; and meet with an academic counselor to discuss
test scores, application, tuition, classes, registration, and any related matters of interest or concern.
Please ask questions you may have regarding material in the Coastal Veterans Education Assistance Guide
during your appointment or counseling session with the staff.
Notes:
27
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Coastal Carolina Community College
444 Western Boulevard • Jacksonville, NC 28546
910.455.1221 • www.coastalcarolina.edu
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UNCW Offices
James Leroy Henderson, Jr. Administration Building
A.D. Guy Business Technology Building
Classroom Building A
Classroom Building B
Kenneth B. Hurst Continuing Education Building
Fine Arts Building (Bodenhamer Auditorium)
Health Occupational Science Building
C. Louis Shields Learning Resources Center
Multipurpose Building
W.D. “Billy” Mills Math and Science Technology Building
Hugh A. Ragsdale Building
James S. Melton Vocational Skills Center
Student Center
Lloyd P. Respass Trades Building
Institutional Support Services Building
Covered Walkways
Sidewalks
College Vehicle Zone
Training Vehicle Zone
Construction Zone
Service Road
Jogging Track
Parking Codes
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Student Contract
The purpose of this contract is to identify and inform students of those things for which they are responsible. Each student is
required to read each of these statements and sign at the bottom.
1. I am responsible for ensuring all requirements for full admission to the school are complete.
2. I acknowledge my enrollment will not be submitted to the DVA until all requirements for full admission are complete.
3. I am responsible for ensuring all VA forms and documents necessary for application for educational benefits are
completed accurately.
4. I am responsible for making payment of tuition and fees to the College in a timely and appropriate manner whether
or not I have received advance payment of VA educational benefits.
5. I am responsible for informing Coastal’s Student Services Division, the DVA, and the Office of Veterans Programs of
any changes in address, program of study, attendance, or enrollment status.
6. I am responsible for validating and seeking confirmation of registered courses payable by the DVA through an
academic counseling session with an academic counselor.
7. I acknowledge that if I seek scheduling assistance with other academic counselors, and register for any class Not in
Curriculum (NIC), the VA Certifying Official will not certify for payment to the DVA.
8. I acknowledge if registered for courses without seeking guidance/approval, I am responsible for any courses not
certifiable for payment from the DVA.
9. I am responsible for notifying the Office of Veterans Programs of any errors found on an enrollment certification and
changes in student status.
10.I am responsible for verifying my monthly enrollment, adjustments, or making changes if the benefit program requires
it, at the end of each month.
11.I am responsible for notifying the Office of Veterans Programs of any changes to credit hours scheduled during the
term through withdrawal from any courses.
12.I am responsible for being aware of the consequences of withdrawing from any courses or being dropped by the
instructor(s) from any courses.
13.I am responsible for notifying the Office of Veterans Programs of any mitigating circumstances surrounding my
withdrawal from any courses during the semester.
14.I am responsible for being aware of and adhering to all policies and guidelines in the Coastal Carolina Community
College Catalog and Veterans Education Assistance Guide.
By signing below, I confirm that I have read the current edition of the Coastal Carolina Community College Veterans
Education Assistance Guide. I acknowledge that I have received a copy of the student contract and agree to adhere to
all rules, regulations and guidelines as set forth. I have read the conditions of the student contract and agree to be held
responsible as set forth above.
Print Name Signature Date Coastal Carolina Community College
444 Western Boulevard
Jacksonville, North Carolina 28546
www.coastalcarolina.edu