Our man meets the Governor ....3 Farewell ..................................4 Government regains control ........6 New Deputy D-G has hands-on experience THE DEPARTMENT’S new Deputy Director-General, Ms Anne Dutney, is no stranger to corrections, having served more than 15 years in the custodial and community arms of the service in both the public and private sectors. Ms Dutney, who holds a BA with double majors in psychology from the University of Queensland and a Certificate of Management from the Australian Management College at Mt Eliza, Victoria, joined the former Queensland Probation and Parole Service in 1984 as a Probation and Parole Officer. Within 13 years she had been promoted to a senior executive position Anne Dutney with the first private sector provider of correctional services to operate a secure centre anywhere in the Western world outside the United States. That company, Corrections Corporation of Australia (CCA) entered into a contract with the former Queensland Corrective Services Commission in 1989 to run the Borallon Correctional Centre north of Ipswich. It has since extended its operations to other parts of Australia. As CCA Director Operations since 1997, Ms Dutney had been responsible for overseeing all the company’s operational contracts nationally and developing new business. She reported directly to the managing director and deputised for him in his absence. During her time with CCA, the company’s gross revenue doubled within 18 months through the securing two major contracts. Her early career took her from community corrections to juvenile detention and back to adult custodial corrections. She transferred from Probation and Parole to the Department of Family Services where she worked as a Resource Officer and later Deputy Manager of the John Oxley Youth Centre. In 1990 Ms Dutney joined the Queensland Corrective Services Commission as Programs Manager at Brisbane Correctional Centre (Boggo Road) and in the following year was appointed General Manager of Moreton Correctional Centre (now Moreton B) at Wacol. During her two years at this “special needs” prison which places emphasis on intensive therapeutic programs such as sex offender rehabilitation, there were no escapes, no deaths in custody, no assaults on staff and no time lost to industrial action. During 1993-94 Ms Dutney served as Director Operations Support with the QCSC Executive Management and was responsible for the oversight of all prisons within Queensland. From there she was promoted to her most senior post within the organisation - Director Offender Development. In this Senior Executive Service role she was responsible for the overall development of all offender management policy for community and custodial corrections in both public sector and private sector corrections. In this time before the QCSC - Queensland Corrections split, Ms Dutney was one of a number of executives who reported directly to the Director-General, while all prison general managers and community corrections regional managers reported directly to her. She was also responsible for providing strategic leadership for the development of best practices responses for rehabilitation and management of offenders in custody and under community supervision and developing standards for offender services. She left the public sector to take up her position with CCA in 1997. Ms Dutney said she was delighted with her new appointment and was looking forward to working with the Director-General, managers and staff to achieve the goals of the new department. “There will be enormous challenges which come with the position, but it is these challenges that will also provide the opportunity to make significant achievements,” she said. “I believe the department has a significant role to play in enhancing community safety and reducing the rate of reoffending. I see these objectives as critical to the department’s success.” Ms Dutney, who took up her new position on September 13, lists her interests as reading, swimming and travel. NEWS Prison’s no bar to artistic flair ART EXHIBITIONS are nothing unusual in Cairns, Queensland’s far northern tourist city which each year draws thousands of international holidaymakers keen on a reef and rainforest experience. Artists are well aware they have a captive market among local and oveerseas visitors and rarely miss an opportunity to exhibit their works. However, what was different about one exhibition in the far north recently was the non-attendance of the artists - they were all safely locked away at Lotus Glen on the Atherton Tableland. In its coverage of Bar’D Art exhibition at Tanks Art Centre, the Cairns Post newspaper noted that through the ages prisoners turned to art in some form to ease the rigours of their incarceration. Confinement often drew out the creative spirit in people who otherwise might not have shown any artistic flair. Those in custody at Lotus Glen are no exception and courses in painting and craft activities regularly bring out their creativity. Those enrolled at the Tropical North Queensland Institute of TAFE have tried their hands at several genres. “Landscapes remind prisoners of the world outside the barbed wire, while fantasy art is often based on the body tattoos that are a popular part of the prison subculture,” the Post reported. More than half the population at the state’s most northerly correctional centre is Aboriginal or Torres Strait Islander, resulting in the importance of indigenous images to keep prisoners in touch with their culture. Lotus Glen holds at least one art exhibition a year and works are available for sale. Proceeds go to the artists’ families or are held in trust, with a proportion going to Victims of Crime. Prisoners buy their own materials. Educational staff at Lotus Glen realise the rehabilitation potential of art and encourage prisoners to develop their talents. Feedback from community and custodial staff rolls in following strategy sessions MOST of the consultation sessions for the department’s Strategic Plan have now been completed, with staff from custodial centres and community corrections regions contributing to the feedback. These forums have been conducted by Board of Management executives, coordinated by staff from the Strategic Planning and Policy Co-ordination Unit. Manager Therese Ellis-Smith said discussion on the draft document circulated in early August had raised a number of issues for consideration for the final plan. Some of the additional key issues suggested included: • over-representation of Aboriginal and Torres Strait Islanders and other minority groups in custody • the need to provide effective rehabilitation options for offenders • security across custodial correctional centres • improving the public image of the department and • staff recognition, morale and training. Irene Webb, Principal Adviser Inter-governmental Relations, has been involved in several sessions and said most groups consulted made only minor changes to the purpose statement, such as the inclusion of “supervision” or the addition of “reintegration”. Some groups however, suggested that “crime prevention” be excluded from the department’s purpose. Continued Page 2 Education Officer Rowen Partridge from Lotus Glen Correctional Centre hangs a striking artwork by prisoner Kevin Barnes Picture courtesy The Cairns Post A DEPARTMENT OF CORRECTIVE SERVICES PUBLICATION Corrections SEPTEMBER 15, 1999 culture that I intend to pursue for this department. They include strong, transformational leadership, integration of functions and services, and supportive people management. These three approaches must be implemented together if we are to achieve sustainable change. Transformational leadership From the CDirector-General Department’s learning culture IN Corrections in the Balance, I identified that one of the major challenges for this department over the next few years would be to develop a culture that values continuous learning, openness and transparency. Over the past few months I have heard ‘learning organisation’ used in many conversations, be it within the executive team, or as I visit some of our regional sites around the state. In this column I outline my thoughts on what being a learning organisation will mean for the Department of Corrective Services. Being an organisation that is committed to learning will have implications for both the way we do our business and the way we manage and lead our people. It represents both a distinct shift from the often punitive culture of the past and a willingness to reexamine the way we will lead corrections into the future. Three key themes underpin the learning Have your say during Code of Conduct review THE DEPARTMENT is currently reviewing the Code of Conduct for all employees as part of the transition process. As public officials, staff are in a position of trust and have been allocated powers and resources to use in the public interest. The Code of Conduct establishes standards of behaviour required when exercising these powers or allocating resources. It is intended that the Code of Conduct developed by Queensland Corrections will serve as the basis for the department’s code. That document complies with the Public Sector Ethics Act and was issued to staff of Queensland Corrections early last year. It is organisationally specific and cites examples of behaviour relevant to the corrections industry to illustrate appropriate behavioural standards. Department staff are invited to comment on this important document during the consultation period. All offices should have copies available for examination, and staff can find copies in the Human Resources policy manual (issued by Queensland Corrections) and on the Queensland Corrections intranet site (via the Human Resources component of the Corporate section). Unions representing DCS staff have also been invited to comment on the code before its finalisation. This review is being coordinated by David Aberdeen of the Human Resource Services Branch. Comments and suggestions can be forwarded to David before September 30, 1999 via email (perabed), fax (3239 0602) or in written form (C/- Human Resource Services). 2 – Corrections News, September 15, 1999 In a competitive and constantly changing environment it is easy for us to become lost in our daily activities and within the rules, policies and practices that have existed for years, without stopping to ask ourselves if they not only meet our needs today, but more importantly if they will meet our needs for the future. The role of our leaders will be to continually pursue the future, challenging and questioning the way we do business and building scenarios for better management of corrective services in Queensland, creating a new and even better organisation for the future. The Board of Management and other members of the executive management team will play a critical role in communicating and inspiring a shared vision across the department and in ensuring that individuals at all levels have the opportunity to contribute. Accountability for outcomes will be reinforced through a new model of executive performance management and supported via dedicated resources for executive development. Building this foundation will be a priority for the next 12 months. Leadership will be pursued and encouraged at all levels and across all employment categories within the department. Leadership is not, and can not be, the privilege of the executive management team. I expect that leadership opportunities will be provided not only on a team or work site level, but also for significant departmental initiatives. A good example of this is our recent statewide consultation process for the new Strategic Plan. Integration of functions and services When designing the new organisational structure for the department, consideration was given not only to ensuring that it would meet the department’s business needs, but that it also facilitated integration and cooperation between functional areas. Improving communication and alignment between directorates and branches will be integral to our pursuit of organisational learning. The role of Anne Dutney as our new Deputy Director-General will be critical in this regard, as one of the major accountabilities of her position will be to broker stronger partnerships between the community and custodial arms of our department. Planning process feedback (Continued from Page 1) There have been many suggestions for inclusions to the vision statement, such as: • staff who co-operate and respect one another • a cost-effective service • appropriately resourced service • innovative and effective programs, and • best practice (rather than world leader). Nicole Duke, Principal Adviser Policy Co-ordination, said groups tended to concentrate on the goals and strategies from one specific program area ie secure custody, open custody, community custody or community supervision, depending upon where they worked. “Some correctional centre staff were concerned that ‘crime prevention’ was inappropriate to their role in the correctional system, whereas community corrections staff emphasised this as an integral component of their role,” Nicole said. Acting Senior Executive Officer Peter Hollis said custodial staff also suggested that “minimisation of illicit drug use” should be replaced by “prevention of illicit drug use”. He also referred to the significant interest this Greater integration of our functions and services will strengthen two-way communication and provide us with opportunities to learn from each other. Information collected in our investigation of critical incidents should be used to not only identify where we went wrong, but also to identify what we can do to ensure that not only does not occur again, but that other work sites will not be placed at similar risk. We should take every opportunity to support and promote opportunities for sharing strategies, information and approaches among colleagues Supportive people management Finally, a learning organisation also treats its employees differently. Punitive and militaristic cultures have no place in a learning organisation. This does not mean that individuals will not be disciplined or dismissed where it is apparent that their behavior represents a blatant disregard for the organisation, its policies and values. Instead, we will be pursuing and encouraging a culture within which people are supported and feel comfortable to try new and innovative ways of performing their work. This new culture recognises that we grow and improve through learning from the things that don’t go right. Where performance deficiencies are identified, individuals will be given the opportunity to further develop their skills and competencies. Technical, professional and experiential development opportunities will be made available in line with the department’s operational priorities. Our new strategic training and development framework which is currently being developed will ensure both equity of access and shared accountability for training and development across the department. Substantial funding has been allocated in the provisional budget to support this initiative. Although the term learning organisation is often seen as a management fad, I genuinely believe that the principles that underlie it are little more than good management practice. I acknowledge that some of the themes that I have outlined represent a shift from the past and that change will not occur instantly. However, I am sure you will agree, they present for us both an exciting and challenging time as we work together to create a learning organisation that is recognised as world class. Frank Peach Director-General process had generated from all staff and signalled a huge job for the Strategic Planning Unit over the next few weeks. Some additional goals put forward for consideration include: • increased access to health and medical services in accordance with services available in the community • meaningful employment for prisoners in custody • promotion of the provision of information from, and the provision of timely advice to, agencies in the criminal justice system • successful reintegration processes: focus on pre-release, and • provision of effective rehabilitation opportunities for all offenders. The issue of whether this agency should develop its role in crime prevention is one generating significant debate. Senior executive staff will no doubt continue the discussion at the Strategic Planning Conference to be held on September 21-22. Staff are invited to ensure their thoughts and views are conveyed to either their Regional Director or General Manager who will represent them at this conference. Any staff member unable to attend a consultation session who would like to have direct input to the senior execs’ conference can e-mail or fax their comments to Therese Ellis-Smith. The Strategic Planning and Policy Coordination Unit, which will co-ordinate the conference, can be contacted on: email: [email protected] facsimile: (07) 3239 9377 DEADLINES: NEXT ISSUE Members of the Strategic Planning and Policy Co-ordination Unit, from left, Peter Hollis, Nicole Duke, Therese Ellis-Smith and Irene Webb. Corrections News is published by the Queensland Department of Corrective Services for its staff and stakeholders. The next two issues will be made available on September 29, 1999 and October 13, 1999. Deadlines for contributions are September 21 and October 5 respectively. Please send disks, hard copy and photographs to Roger Carstens, Department of Corrective Services Media and Communications Unit, GPO Box 1054, Brisbane, 4001, or e-mail EXECARR. Legal Services staff are really on the ball ■ BY SHARYN FISHER Working on new strategies are (clockwise from left) Senior Legal Advisor Danny Matthias, Manager Legal Services John Stacheel, Acting Manager Legal Services Jo Cameron, FOI Officer Cameron Thomas, Legal Coordinator Annie Little, Acting Court Process Coordinator Verna Young, and Graham Miller from Legal Aid. FOI Coordinator Patricia Cabaniuk was absent Our man meets the Governor THE previous issue of Corrections News carried a front page report on Darcy Turgeon being awarded a Churchill Fellowship to travel to the United States and Canada next year. This time we provide picture of our Manager, Aboriginal and Torres Strait Islander Policy Unit, meeting the Governor, Major General Peter Arnison, AO at Government House and receiving the award The fellowship is named in honour of Britain’s World War II Prime Minister, Sir Winston Churchill. Darcy will travel to North America next July and August and will visit correctional facilities in the Canadian capital, Ottawa, and the provinces of New Brunswick, Quebec, Saskatchewan, Alberta and Prince Edward Island.. Darcy said he would like to investigate programs where Aboriginal men and women in custody in Queensland were able to more fully participate in programs to help them spiritually and culturally come to terms with their problems which had resulted in contact with the criminal justice system. “It may be possible that during a time in custody is the only time my people have ‘time out’ to evaluate themselves as members of their communities and to associate themselves with true aspects of their culture and spirituality,” he said. The Churchill Trust’s aim is to give opportunity, by the provision of financial support, to enable Australians from New ruling on serving papers all walks of life to undertake overseas study, or an investigative project, of a kind that is not fully available in Australia. There are no prescribed qualifications, academic or otherwise, for the award of most Churchill Fellowships. Merit is the primary test, whether based on past achievements or demonstrated ability for future achievement in any walk of life. Benefit to Australia is a significant factor. New head for Media Unit JOHN Deal has been appointed as the new head of the department’s Media and Communications Unit. A former journalist with local, national and contract publishing experience, he has spent the past nine years in senior media/public relations roles with the police service in both the UK and Australia. He was the youngest ever Head of Information for the UK’s Association of Chief Police Officers and in 1996 became the first civilian to manage the Media Services Department of one of the country’s largest police forces, Merseyside, based in Liverpool. While there STAFF in Legal Services recently took time out of the office to participate in a strategic planning day at the department’s training centre at Wacol - and even though they had trouble in the “catching ball activity” the many ideas they came up with made the day a success. Legal Services is presently being managed by Jo Cameron, on a secondment from Crown Law, while the department’s senior legal person, John Stacheel, is working on the Corrective Services Legislation Review Project. Legal Services provides legal advice to the department on a broad range of issues. Jo said the idea of having a strategic planning day came from John and the aim was to find ways Legal Services could better serve the department. “We are a very new unit, so it gave us an opportunity to get to know each other out of the office and work out strategies to manage the workload,” Jo said. The strategic planning activity was a first for Legal Services and it was seen as a vital tool to manage their workload. The day unfolded with a lot of talking and working out plans and time lines of projects. Thoughts and ideas were written on many sheets of butcher’s paper and at the end of the day the ideas were condensed and a suitable strategic plan was structured. “I received really positive feedback from the team, saying the activity gave them a lot of drive and enthusiasm,” Jo said. “As a result of the strategic plan we will be setting up meetings with the executive directors to talk about how we can provide a better service. “In Legal Services it’s important we keep on top of what’s happening and identify problems. We also need to act as an interface with the legal profession and other government departments.” Jo said the unit was not completely settled yet and one full-time position still had to be filled. “Even though the workload is constant, I am confident that the strategic planning day has put the team on track for a positive future,” she said. he managed the media, public relations and internal communication issues during and after the 1997 evacuation of 60,000 people from the Grand National race meeting at Aintree following a terrorist bomb alert. Since moving to Australia, John has worked in the Media and Public Relations Branch of Queensland Police’s Brisbane headquarters before joining Queensland Corrections as Senior Adviser, Media in May. He then joined the Department of Corrective Services and took up his current position on August 23. He succeeds Hamish McLean who has gone to work in THE DIRECTOR-GENERAL has recently approved that service for subpoenas and notices requiring non-party disclosure be served on the Legal Services Unit, Level 19, State Law Building, Brisbane. The Director-General is the only person who is authorised to release documents to the court under these processes. All legal documents requiring documents to be produced in court, or copied for parties, should name him in his capacity as DirectorGeneral, Department of Corrective Services. Subpoenas requiring production of documents should not be addressed to, or served on any other officer of the Department. Solicitors or process servers attempting service upon individual officers or centres should be advised that service will not be accepted, and should be directed to the Legal Services Unit.. If you have any questions about services documentation, please feel free to call the Legal Unit. Annual awards program for all staff remains The department is to carry on a custom begun by Queensland Corrections last year and once again hold an annual awards program throughout the entire organisation. Details of this program will be made available to all areas in the near future. A distinct feature of this new program will be that every centre, region and area of the department will have a local employee of the year award. From these local winners an overall departmental employee of the year will be chosen. A prize for innovation will also be included in the new suite of awards. It is hoped that interest in this year’s awards will outstrip that of 1998. Details regarding the specifics will be included in the next issue of Corrections News. In the meantime any inquiries regarding this program can be directed to Tony Roper, Senior Adviser, Protocol on 3227 8438. Corrections News, September 15, 1999 – 3 One of our true and long-serving characters hangs up his spurs ■ BY PAUL SAMUEL MANAGEMENT, staff and fellow Field Supervisors gathered for lunch at the WORC Program headquarters at Wacol to farewell Les Pointon, one of the department’s true characters and personalities. The long and eventful career in corrective services began for Les in March 1976 after he spent some time in the Queensland Police. Les worked at the old Woodford jail for 16 years and after its closure he transferred to the Sir David Longland Correctional Centre. During the 19 years Les spent in the demanding environment of secure custody, he achieved a very high level of respect both from his fellow officers and the prisoners under his care. His many life skills and his ability to communicate at all levels diffused many potential crises during the custodial years of his career. An opportunity to transfer to the WORC program in October 1994 was too appealing for this ex-bush boy. Les spent time at the Mitchell, Charleville, Winton and Blackall camps, where his natural affiliation with the bush and country people was a bonus for the prisoners under his supervision. It is even said some hard core heavy metal rock music-induced prisoners were converted to country music through their association with Les. Recent ill health forced Les to take some time off work and the decision to retire was a hard one. In his own words; “I enjoy the work and I’ll miss it. It’s in my bones, but a man’s gotta do what a man’s gotta do”. At his farewell, Les was accompanied by his wife Theresa and daughter Sonya. WORC program Director Andrew Leese presented him with an imported westernstyle black leather wallet and a matching leather knife holder. Les remarked that the family tradition would be carried on in the service with his brother Tiger at Woodford, son Shane at SDL and Sonya with the WORC program. We wish you well, Les, in your retirement. Your characteristic gait into the office with hat and boots will be missed, along with the quick wit and ready sense of humour. The following verses, composed by work colleague Bert Jacka, was written and presented to Les: LES WE FORGET Cowboy Les is riding out, hanging up his spurs, I think it’s the gout But whenever you think of Les the man, he was always fun to have about We’ll miss those boots, the belt and of course the hat Along with the astute comments, observations, and always time for a chat His trusty steed the Rambler, used to enjoy the roster induced break Now it will constantly canter around Kilcoy with Les in its wake The WORC program and the name Pointon, have quite a history together And with Sonia it will continue, probably forever Its his health that’s causing Les to depart the scheme He wore himself out at Blackall, well he did in his dream He is well respected by staff and prisoners and the folks of the west Only yesterday, at Westbrook, Shane Stephens asked me to pass on his best We will miss the Chad Morgan impressions, and the pocket and finger trick The facial impressions, the tall tales, the dress code, bit like a country hick But it will be fondly remembered, and looked back on in pleasure Enjoy your retirement Les, and your new life of leisure. That’s Les, flanked by wife Theresa and daughter Sonya, with Andrew Leese at his farewell } Sixteen receive awards for their long and distinguished service Far North rally against cancer THERE’S no shortage of support for a good cause in the Far North. Community Corrections Coordinators Linda Davie and Korina Hoare of the Cairns Community Corrections Office have taken every opportunity over the past four years to raise funds for medical research and other needy endeavours. Among their successful ventures are Jeans for Genes Day, Australia’s Biggest Morning Tea and the Leukaemia Foundation Special Children’s Christmas Party. This year’s Biggest Morning Tea at the workplace raised $70 for cancer research, with all the goodies supplied by Cairns office staff members. In our picture Linda (standing) and Korina look on as Senior Area Manager Rod Daniels tucks in. 4 – Corrections News, September 15, 1999 SIXTEEN “old and bold dinosaurs” with long careers in corrections in Queensland have been recognised by the department for their long and distinguished service. At a recent ceremony in Central Office the group - Bill Kennedy, Trevor Ingham, Don Willis, Bob McGrath, Chris White, Don Wallis, Carol Duggan, Marilyn Sinn, Ian Stewart, Kel Olsen, Gavin Wright, Tracy Hepburn, Julie Medlen, Kathy Turner, Ian McLain and Ron Butel - were presented with badges to mark their achievements. With the exception of Ron Butel, all in the group were part of the Queensland Corrective Services Commission at the time of the new department’s formation. Ron was with Queensland Corrections and received a QCORR award. David Scott, Director of the Office of the DirectorGeneral, officiated at the ceremony and remarked that between this small group there was more than 400 years’ experience in corrections. One of the most ancient of “dinosaurs”, Peter Roylance, former Secretary of the Queensland Corrective Services Commission Board who retired a few years back because of ill health, received his 15 and 25 year badge in the mail. Peter joined the Prisons Department in May 1959 and would have eclipsed all staff in the organisation for length of service had he attended this function. Peter is still on our books as an external consultant and may yet receive the 35 year award once new departmental badges are struck and the calculations are concluded. If there is anyone out there who believes he or she is due for a long service award and have as yet not received the recognition please either give me a call and I will be pleased to discuss your case or get a form from your HR people and nominate. Our picture shows the recipients proudly displaying their awards. - Tony Roper, Senior Adviser, Protocol, Ph 3227 8434. o This is I.T. Y2K project more than 90% complete THIS is the first of what will be a regular monthly column in Corrections News on Information Technology issues. Watch this space for topical information on IT plus a forum for questions and answers. Last issue carried a report on the heavy workload presently being faced by our Information Management staff, partly as a result of the millennium bug. Here’s the latest on that issue: Y2K PROJECT With the close of 1999 rapidly approaching, the Director General would like to inform all staff of the current Y2K project status. The Department of Corrective Services Y2K project officially started in August last year and is 90% complete according to Government report guidelines. One of the major issues reflected in Y2K investigations is to recognise that the Y2K project is a whole of business issue rather than just an Information Technology issue. The Y2K project includes three major actions: • assessment of systems • rectification of systems and • contingency planning. These actions will be taken for each of the following areas within the Department of Corrective Services: BOM arrangements look to the future THE DIRECTOR-GENERAL has announced the department’s new organisational arrangements which have been designed to refocus on future challenges. However, Mr Peach said these would have little effect unless senior executives were able to act strategically and provide the leadership needed to reposition the department for the future. The following senior staff sit on the Board of Management: Director-General ........................................ Frank Peach Deputy Director-General .......................... Anne Dutney Executive Director, Corporate Services ........ Peter Rule Executive Director, Custodial Corrections .. Steve Gray Executive Director, Community Corrections.................... Angela Musumeci Executive Director, Policy and Programs Services .................................... Alison Hunter Executive Director, Operational Support Services .................. Peter Severin Director, Office of the Director-General ............ David Scott and Manager, Aboriginal and Torres Strait Islander Unit .................... Darcy Turgeon Before an issue is included on a Board agenda, it is signed off by the Manager, Strategic Planning and Policy Coordination and the accountable Board member. The deadlines for submission are to be strictly adhered to, and papers will not be accepted unless specifically agreed to by the Director-General. The closing dates for submissions as well as the dates on which papers will be distributed to Board members are provided below. To facilitate more effective administration of Board meetings, advance notice of submissions must be made, similar to the Cabinet submission process. Once it is determined that a paper is to be written, the Senior Executive Officer should be contacted. This officer will allocate a place on the appropriate Board of Management meeting agenda. The role is currently occupied by Peter Hollis who can be contacted on 3227 8586. The remaining Board of Management meetings for the year are as follows: Meeting date: ......................................October 11, 1999 Submission deadline: ............................October 4, 1999 Distribution to Board members: ........ October 6, 1999 Meeting date: .................................... November 8, 1999 Submission deadline: ........................ November 1, 1999 Distribution to Board members: ...... November 3, 1999 Meeting date: .................................. December 13, 1999 Submission deadline: ........................ December 6, 1999 • • • • • • the supply chain (specifically foodstuffs) external electronic interfaces security systems (eg surveillance) embedded systems (eg safety systems) the corporate network and Information Technology systems. Contingency planning takes into account that despite the fact DCS will assess and rectify systems over which it has control, failure of DCS systems may occur due to failure of outside systems - electricity, water, sewerage and supply of foodstuffs for example. Contingency planning aims to put into place procedures to deal with system failures whether they are DCS or external systems. Staff training and publishing of contingency procedures will occur once the Board of Management has approved the plans. CIS DATA REQUESTS Owing to the number of requests for the immediate production of reports and statistical data required from the Correctional Information System (CIS) it has been decided to issue the following procedure for officers with CIS data requests. 1. Ensure that the CIS system does not already produce the data required. If the data is still required: 2. Document the information required and the order in which it is required. 3. Obtain approval for the data request from your Director. 4. Send the approved data request to the Acting Director, Information Management. Depending upon the complexity of the data request, the information will be available within two to three weeks. This procedure is requested due to the time and resources required to process ‘one off’ data requests. NETSCAPE UPDATE The huge task of training all Department of Corrective Services head office staff in the use of Netscape began on July 16 at the State Library. An intensive four weeks of instruction, presented by Jill McTaggart and Dana Kennedy of the State Library of Queensland Training Centre, concluded on August 12. Netscape training was well received by DCS staff and it is expected that all staff will experience a steep learning curve over the next couple of weeks in becoming familiar with the new system. All staff should becoming familiar with using Calendar and manually transferring appointments from Groupwise to Netscape Calendar. If any assistance is required with using Netscape, please direct your enquiries to the Help Desk, ph 77660. Requests for Netscape resources, such as conference rooms, should be directed to Greg Kaloutsis, ph 77333. As Netscape conversion is now complete, please note that Groupwise will cease being used on Monday August 30. Following are some hints on Netscape: • When searching for names in the Address Book, single click on Group then in the Search field enter the Christian name or Surname of the person required. All matching names are displayed in the Target area. • What used to be known as Proxy in Groupwise, is known as Designates when using Calendar. Designates is located under the File menu option. • Designate rights are set by the user. Here now is our first question and answer forum: Q: I am at a correctional centre, how do I send my Groupwise e-mail to head office ? A: Using Groupwise, prefix the normal address with PRIMARY.CORPORATE: and send as normal. Bird Women of Numinbah - it doesn’t sound quite the same FILM buffs would be “I think it’s good for the familiar with the Burt girls and the birds,” Lancaster classic Bird Man of Ms Bangay said. Alcatraz, the true story of a The initial setting up of a long-term prisoner at the refuge centre for birds notorious (and now closed) required a lot of work at the penitentiary in San centre, but once this was Francisco Bay who became a done the nurturing of the recognised authority on our birds could begin. feathered fauna. “Fleay’s Wildlife Park and While Bird Women of Currumbin Sanctuary are Numinbah does not have the working with Parks and same ring to it, potential Wildlife to educate exists for such a story to (prisoners) in the care of become a reality. sick, injured and orphaned Sick, injured and wildlife,” Ms Bangay said. orphaned birds will soon be The community was also Two inmates on an unusual community service project prepare the only ones behind bars at the aviary for occupation getting behind the project by the department’s low/open donating hot water bottles, security Numinbah Corrseed and other ectional Centre female requirements. annex in the Gold Coast Inmate Karine, who was hinterland. And it will be a helping to assemble the challenge for inmates to 3.6m by 1.8m cage, said just nurse them back to health putting the enclosure up had and set them free. a been a challenge in itself. Operations Officer Sue After that came the creation Noordink said women of wind breaks, preparing needed to be able to medicine and breeding nurture, so she thought sick worms. animals would be perfect. “More than 30 different “We approached Currspecies of birds will be cared umbin Sanctuary and from for and there will be three that we were given a cage separate enclosures for the and tutors who are coming sick and injured. One part out to train women in bird will be a flight aviary,” Karine and fauna care,” she said. explained. “We’re going to be given The picturesque setting of Numinbah Correctional Centre A Gold Coast-based ranger in the Gold Coast hinterland - an ideal setting to nurse some hospital boxes because in charge of wildlife at the native fauna back to health the birds may require 24 hour Queensland Parks and care and we’ll have to take Wildlife Service, Marion them into our rooms at night.” Bangay, said from time to time the service received “a lot” Sue said the opportunity for the inmates involved a lot of young birds in need of care. She also realised there were of hard work, but it was also exciting. Now everyone was people with spare time on their hands who could help. just waiting for the first recruits. Corrections News, September 15, 1999 – 5 Government “has the levers” D-G tells Council for Civil Liberties THE GOVERNMENT has been able to “regain control of the levers” under the new departmental structure for Corrective Services, the Director-General has told the Queensland Council of Civil Liberties. Addressing the council’s annual general meeting in Brisbane on June 15, Mr Peach said the Department of Corrective Services allowed for direct lines of accountability to the Minister without allowing the prison system to return to the old “out of sight, out of mind” days. Public input and public scrutiny would continue, eliminating the danger of a return to the pre-1989 ways. Following is an edited version of the Director-General’s address. He was asked to address three topics: 1. His review of the Queensland Corrective Services Commission; 2. The implementation process to transfer the former QCSC back to a government department; and 3. The future of corrections in Queensland. He began by providing some background on last year’s review. He told delegates: In August last year the incoming Minister for Police and Corrective Services in the new Beattie Government, the Honourable Tom Barton, MLA, announced my appointment to head a review of the Queensland Corrective Services Commission. This agency had been set up almost 10 years earlier following a comprehensive review of corrective services by Jim Kennedy, a Queensland identity well known to everyone here, I’m sure. It was a legislative requirement that the QCSC be reviewed every five years to gauge the effectiveness of the agency and the Acts under which it operated - the Corrective Services Act and the Corrective Services (Administration) Act. The first review was carried out by the PSMC in 1993 and further reforms to the management of corrective services were put in place as a result of this. Last year’s review had wider terms of reference and came up with more far-reaching conclusions. In addition to the terms of reference specified by the Act, Mr Barton added some additional issues for the review’s consideration. These were: • the purchaser and provider division which had been in place since the previous September • the oversight of privately-managed correctional centres • the sufficiency of accountability mechanisms • the provision for Aboriginal and Torres Strait Islander offenders • the interface with other elements of the criminal justice system and • the profile of community corrections. The review was required to report on the effectiveness of the operation of the two Acts and to recommend ways in which they might be improved. My report, entitled Corrections in the Balance - A Review of Corrective Services in Queensland, made 58 recommendations to the Government. All but one have been approved by the government or the Minister The review was formally established as a Commission of Inquiry to provide various powers and protection as specified by the Commission of Inquiry Act 1950. My report acknowledged the tremendous gains made in the management of corrective services in Queensland since the QCSC, with its community-based Board, came Corrective Services bears the brunt of the community’s demand for law and order - Director-General into being in December 1988. It is hard to imagine now that when Jim Kennedy carried out his review only a little over a decade ago there were prisoners living in unsewered cells built in the nineteenth century, bread and water punishment diets were still in force and the notorious “black holes” at Boggo Road had only been closed for the last time less than a year earlier. Townsville Correctional Centre and the red brick No. 2 Division at Boggo Road stood not only as interesting relics Recognise him? HERE’S a face from the past, no doubt well known to long-serving Community Corrections staff in central Queensland and elsewhere in the state. Steve Guttridge, who established the Central Region Community Corrections Office in Rockhampton in the early days of the Queensland Corrective Services Commission, caught up with former colleagues while attending at the official opening of the new Hervey Bay office in July. Steve left Corrective Services more than seven years ago after being admitted as a barrister to the Supreme Court of Queensland, but is still in demand from time to time as an external investigator. He joined the former Queensland Probation and Parole Service in Brisbane in 1980 after leaving a career in the police service to enter university as a mature age student. Following service in the Redcliffe and Mount Isa Probation and Parole offices he was appointed Area Manager in Toowoomba following the creation of the QCSC. 6 – Corrections News, September 15, 1999 of Victorian era British penal architecture in a tropical and sub-tropical setting, but operating correctional facilities and I use the word “correctional” with reservation. The entire Queensland prison system was stuck in the horse and buggy days. In addition to Boggo Road and Townsville we had ageing and inadequate secure infrastructure for male prisoners at Wacol, Woodford and Townsville, a relatively new but poorly designed women’s prison at Dutton Park, an 18-cell female division at Townsville and two open security farms for men at Numinbah and Palen Creek. A massive injection of capital to build new facilities was needed urgently. By the time the PSMC carried out its review of the Commission in 1993 reform was well under way and more was to follow. The gains achieved over the past 10 years occurred not only in corrective services - the era of change and reform impacted almost everywhere - public accountability, the From there, in 1991 he was promoted to Regional Manager, Central, then based at Bundaberg and moved the office to Rockhampton to serve a larger client base. Since leaving Corrective Services he has served as a legal adviser to the police commissioner and as a lawyer for the Criminal Justice Commission. He is now in private practice in Hervey Bay. environment, law enforcement .... the list goes on. The recommendations of last year’s Commission of Inquiry had the aim of building on the foundation of a decade of progress with a suite of proposals aimed at further developing and refining management arrangements at the State level. As the Minister recently acknowledged in Parliament, times have changed. Today there are more opportunities for community input into the system and public accountability than there have ever been. Freedom of Information, judicial review, the Ombudsman, the CJC and regular stakeholder meetings are just some examples of this. Under the new departmental structure the Minister will still receive direct advice from the community through a ministerial advisory council, which will be broadly representative of stakeholders. The new structure reinstates clear lines of accountability between the Director-General representing the corrective services system and the person sitting at the Cabinet table who is ultimately responsible. As Mr Barton said, the people of Queensland hold him as Minister responsible. In the event of an escape or death in custody the policy makers on the Board were not held responsible, he was. He has to face the electors every three years. The departmental structure allows the government to regain control of the levers and restore direct lines of accountability to the Minister without allowing the prison system to return to the old out of sight, out of mind days. Public input and public scrutiny will continue, eliminating the danger the system will revert to the pre-1989 situation. Keep an eye out in the next issue of Corrections News for more on the Director-General’s address to the NAIDOC memorable across the state IN ITS FIRST issue, Corrections News reported on NAIDOC week celebrations in Brisbane and the surprise appearance of comedian Ernie Dingo. This time our contributors in Woodford, Rockhampton and the two northern correctional centres tell their story. W oodford NAIDOC week at Woodford was a huge success. The flag-raising ceremony, sport and other activities and art competitions leading up to the family day took a concerted effort by many staff. It was pleasing to note the lack of visitor complaints and the effective management by staff of the large volume of visitors and prisoner movement. Donna Lacey, Karan Lawrence and Maria Durey deserve congratulations for their efforts in planning, organising and facilitating the NAIDOC week celebrations. Alan Preston and his team of custodial staff for the family day are further acknowledged for a job well done, as are Support Services and Visits processing. Rockhampton The family day was held on Thursday, July 8. The Mackay, Rockhampton and Woorabinda Elders were invited as guests and provided musical instruments such as the didgeridoo so that inmates could show their talents. Because of the increased numbers of inmates we had a split family day, with the Woorabinda families attending in the afternoon and all other families in the morning. Families travelling a fair distance were able to attend both sessions. We were not able to have traditional food, but there was entertainment in the form of a one-man band and the inmates enjoyed taking over the guitar and microphone. Next day Rockhampton Correctional Centre staff attended the NAIDOC march, with everyone looking smart in their uniforms. We were given permission to make our own career pamphlets and these were given out during and after the march. Our General Manager gave permission for all Aboriginal and Torres Strait Islander staff to attend the march and supported us with the pamphlets. A planned football match against local community teams had to be cancelled several times because of wet weather and players attending training camps. Instead the A team played the B team and drew the match 8-all. After a full-time drop off Kevin Henry scored and won the match for the B side. Townsville NAIDOC celebrations were held at Townsville Correctional Centre from Friday, July 9 to 11, with inmates in the women’s secure division receiving visitors in the visits area. A karoake machine was provided which proved to be very popular once a couple of women took the plunge and sang some songs. Eddie Albert (Family Support Correctional Counsellor) showed his hidden talents on the day and entertained with a couple of numbers. A most enjoyable barbecue lunch with assistance to cook being provided by one of the inmates, a visitor and staff. On Saturday the inmates were split up into three areas according to security classifications - one for protection, one for the male residential and one for the female residential. A barbecue and juke box machine were provided for the female residential area. A band and dancers from within the prison provided the entertainment for the male residential inmates and their visitors in the regular visits area. Next day, inmates and their visitors from the Harold Gregg Units and the annexes were also entertained by a band and dancers provided by the inmates before lunch. An art exhibition with works supplied by the inmates and arranged by Sandra Tutti was popular, with some pieces being purchased by the visitors. Lotus Glen NAIDOC Day celebrations at Lotus Glen Correctional Centre began on July 31 at the secure prison and culminated as an Elders day. Elders from the Cape York and Torres Strait Islander community also attended. Traditional dancing, performances from inmate and visitors bands, a flag raising ceremony, and traditional food were all part of the day’s activities. On the farm, celebrations began the next day and culminated as a family get-together. Traditional dancing, performances from inmate and visitors bands, a flag raising ceremony, and barbecue were part of the celebrations. The Aboriginal and Torres Strait Islander inmates who are currently completing the Caring for Country TAFE course module - Organising a Function were involved in the food preparation, making grass skirts, displaying advertisements around the centres, sending out of invitations and the painting of signs. Queenslanders represent all of Australia at Canada conference QUEENSLAND was the only Australian correctional jurisdiction represented at an international conference in Canada earlier this year. Darcy Turgeon, General Manager of the department’s Aboriginal and Torres Strait Islander Policy Unit, Lyn Cullinane, Senior Adviser, Human Resources, and Boni Robertson, a former member of the Board of Queensland Corrections represented the state at the Effective Corrections through Indigenous Wisdom Conference at Vancouver, British Columbia in March. The conference was hosted by the Sto:lo Nation and sponsored by Correctional Service Canada to identify common correctional issues among Aboriginal people and to share ideas, experiences and correctional innovations. As well as these goals, the conference initiated partnerships for more correctional interventions on behalf of indigenous offenders between the delegates from countries including New Zealand, Mexico, the Democratic Republic of Congo, the Czech Republic, Australia, Canada and the USA. As Queensland was the only Australian state which sent representatives specifically involved in corrections, Darcy said the Queensland delegates were expected to speak on indigenous incarceration not only for Queensland but for all of Australia. The delegates were welcomed to the conference by a Traditional Coast Salish Welcome Ceremony at the Tsawwassen First Nation Long House. According to Darcy the hospitality and generosity shown by the First Nations people to the Aboriginal people from Australia was warm and sincere. “The First Nations People of North America made us feel very welcome in their country. They of course experience the same problems associated with dispossession of their land and are struggling with the same issues of overrepresentation in the correctional system as with Aboriginal people in Australia,” Darcy said. “Delegates from New Zealand, Australia and Canada established comradeship linked to the same struggles and progress made by the indigenous inhabitants of all these nations. The stories told at the conference could refer to the Maoris, the Aboriginal people of Australia and the First Nations people of North America. We all told the same story, and all experience incredible numbers of our people in the correctional system.” The most senior officer representing the Correctional Service of Canada, Mr Ole M. Ingstrup, Commissioner, attended the conference for the entire program, demonstrating the importance placed on indigenous incarceration issues in that country. Senior indigenous people working in corrections - both secure custody and community supervision - spoke at the venue. Due to the success of this inaugural event, Mr Ingstrup will lobby the International Corrections and Prisons Association for the Advancement of Professional Corrections to include indigenous incarceration as part of their agenda. It was proposed for the next conference focusing on indigenous incarceration to be held in New Zealand next year and possibly in Australia in 2001. Darcy Turgeon has been invited to visit New Zealand later this year to evaluate the appropriateness of Maori programs in corrections for indigenous people in custody in Queensland. Darcy has also been awarded the Churchill Fellowship to travel to Canada in 2000 to evaluate the First Nations’ program in corrections. October 8 and 9 at the Wacol Bowls Club ld Who can take the shie from Moreton A? These are the contenders: SDL Woodford Moreton A/WORC Scheme Moreton B Family Services and Youth Detention Borallon Arthur Gorrie Brisbane Women’s Wolston Combined Services (includes T&E, Dog Squad, Head Office, Darling Downs, Palen Creek and TDC) • Golf • Netball • Shooting • Darts/Pool • Tug-of-war • Touch football • Soccer (indoor rules) • Four persons 2.3km relay (new event) This year we have nine spor ts: There will also be a “red faces” competition. Interest has been shown from Wolston, Brisbane Women’s, Moreton B, Arthur Gorrie, Head Office and Woodford. The competition looks fierce. Don’t miss out on the chance to have the spotlight on you! Put pen to paper and see your centre’s Sport Co-ordinator. For all other enquiries contact the committee members: Ben Kappa Mike Buhagiar Tracy Doyle Henry Purcell Moreton B Wolston Wolston Wolston 3406 3271 3271 3271 6361 9403 9492 9492 Corrections News, September 15, 1999 – 7 Vacancies W elcome to the Department of Corrective Services vacancy schedule. The following positions are vacant as of last Friday, September 10. If you are interested in applying for any of the vacancies listed in this schedule please ensure that you obtain a copy of the application form, a copy of the guide to applying for vacancies as well as a copy of the position description or expression of interest document. All required documents can be accessed from the departments Intranet site. The position description/expression of interest document can be downloaded electronically by clicking on the vacancy reference number (VRN) within the Vacancy Schedule. The VRN number is electronically linked to a copy of the position description or relevant expression of interest document. The application form and a copy of the application guide can be obtained by selecting the options boxes at the top of this schedule. Applicants should submit the application blank with their application. All job applications should include a resume and should address any specified selection criteria. Three copies of your application should be submitted (an original and two copies) unless otherwise specified. APPLICATIONS ARE INVITED FOR THE FILLING OF THE UNDERMENTIONED POSITIONS: Ref No Vacancy Locality Salary Per Annum Min Max Classification Symbol Closing Date For Application Contact No. Brisbane Brisbane $77,886 to $81,535 $56,070 to $60,187 SO1 AO7 13.09.99 13.09.99 (07) 3239 0573 (07) 3239 0573 Brisbane $71,195 to $74,237 SO2 27.09.99 (07) 3239 0573 Brisbane $15,747 to $29,370 AO1/AO2 17.09.99 (07) 3239 0573 Brisbane Brisbane Brisbane $56,070 to $60,187 $43,471 to $47,322 $50,009 to $53,570 AO7 AO5 AO6 13.09.99 20.09.99 27.09.99 (07) 3239 0573 (07) 3239 0573 (07) 3239 0573 Brisbane $50,009 to $53,570 AO6 13.09.99 (07) 3239 0573 Brisbane $43,471 to $47,322 AO5 20.09.99 (07) 3239 0573 Brisbane and Regional Boards $37,384 to $41,203 AO4 13.09.99 (07) 3239 0573 20.09.99 (07) 3271 9409 27.09.99 (07) 4630 6201 20.09.99 20.09.99 20.09.99 (07) 4093 3911 (07) 4093 3911 (07) 4093 3911 20.09.99 20.09.99 (07) 4093 3911 (07) 4093 3911 13.09.99 (07) 5544 3115 27.09.99 (07) 4934 2256 27.09.99 (07) 3406 8712 20.09.99 (07) 4778 2244 20.09.99 (07) 3271 9409 20.09.99 (07) 5422 5230 CORPORATE OFFICE Corporate Services Directorate 264/99 Director, Finance and Administrative Services (a)(d)(h) 265/99 Senior Adviser, Facilities Services Branch (d)(h) 284/99 Manager, Performance Measurement and Analysis Information Management Branch (a) (d) (h) Internal Audit Unit 289/99 Expression of Interest Administrative Officer (temporary/secondment for period 04/10/99 to 05/11/99) (d) Office of the Director-General 229/99 Senior Adviser, Strategic Planning, Strategic Planning and Policy Co-ordination Unit (a)(d)(h) 269/99 Court Process Co-ordinator, Legal Services Unit (a)(d)(h) 285/99 Communications Officer, Media and Communications Unit (a) (d) (h) Operational Support Services Directorate 260/99 Manager, Intelligence Operations Proactive Intelligence Network (a) (d) (h) Aboriginal and Torres Strait Islander Unit 282/99 Adviser, Aboriginal and Torres Strait Islander Training and Prisoner Program Delivery (a)(d)(h) Community Corrections Directorate 266/99 Expression of Interest Temporary/Secondment Secretary to Community Corrections Boards (e) Training and Development Centre No Positions Advertised CORRECTIONAL CENTRES Brisbane Women’s/SEQW Correctional Centre 271/99 Expression of Interest Temporary/Secondment for up to 3 months Industries Supervisor (e) Wacol $35,069 to $40,500 CO2 Darling Downs Correctional Centre 286/99 Correctional Counsellor (a) (e) (h) Westbrook $27,617 to $40,500 CO1/CO2 Lotus Glen Correctional Centre 273/99 Correctional Counsellor (a)(e)(h)(3 positions) Mareeba $27,617 to $40,500 CO1/CO2 274/99 Administrative Officer (e)(h) (5 positions) Mareeba $15,747 to $29,370 AO1/AO2 276/99 Psychologist (a)(e)(h) (2 positions) Mareeba $27,617 to $40,500 CO1/CO2 277/99 Expression of Interest Temporary/Secondment for up to 12 months Trust Accounts Officer (e) Mareeba $31,481 to $35,214 AO3 278/99 Custodial Correctional Officer Trade Instructor (Light Industries) (a)(e)(h) Mareeba $32,389 to $36,882 CO1-7 to CO2-2 Moreton Correctional Centre No Positions Advertised Numinbah Correctional Centre No Positions Advertised Palen Creek Correctional Centre 262/99 Operations Officer, MAYGIC (a)(e)(h) Rathdowney $43,471 to $47,322 AO5 Rockhampton Correctional Centre 287/99 Clinical Nurse (Consultations) (a) (e) (h) Rockhampton $39,847 to $42,692 NO2 Sir David Longland Correctional Centre 283/99 Aboriginal and Torres Strait Islander Counsellor (Family Support) (a) (e) (h) Wacol $27,617 to $40,500 CO1/CO2 Townsville Correctional Centre 263/99 Sentence Management Co-ordinator (e)(h) Townsville $49,662 to $49,662 CO4-1 Transport & Escort Service No Positions Advertised Wolston Correctional Centre 261/99 Re-advertised Expression of Interest Temporary Administrative Officer (2 positions) (temporary/secondment for a period of up to three months) (e) (g) Wacol $15,747 to $29,370 AO1/AO2 Woodford Correctional Centre (Note: Salary Rates and conditions are subject to the Woodford Correctional Centre Employees’ Industrial Agreement) 281/99 Part-Time Clinical Nurse (38 hours p/f) (a)(e)(h) Woodford $19,923.50 to $21,346 Based on WNO2 COMMUNITY CORRECTIONS Central Region 268/99 Area Manager(e)(h) Gympie $49,662 to $49,662 CO4-1 20.09.99 (07) 4938 4837 Metropolitan Region No Positions Advertised Northern Region 247/99 Re-advertised Senior Community Correctional Officer (Assessment Unit) (2 positions) (a) (e) (g) (h) Townsville $45,259 to $46,593 CO3-03 to CO3-04 27.09.99 (07) 4760 7581 Southern Region 270/99 Senior Area Manager (e)(h) Toowoomba $56,070 to $56,070 CO5-1 20.09.99 (07) 3849 6533 WORC Program No positions advertised NOTE: (a) Also advertised externally. (b) Subject to contract of employment. (c) Closing Date has been extended. (d) Applications are to be forwarded to Human Resources. (e) Applications are to be forwarded to Centre/Region in which vacancy exists (f) Closed Merit Selection Process due to an organisational restructuring process. (g) Previous applicants need not re-apply. (h) Also advertised in Goverment Gazette (i) Expression of Interest for Equal Transfer Only. APPLICATIONS ARE TO ARRIVE BY NO LATER THAN 5.00 PM ON THE CLOSING DATE Recurrent vacancies occurring in a particular class of position are to be filled by a merit based selection process from the pool of applicants recruited. Corrections News, September 15, 1999 – 8
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