BACP Children & Young People For counsellors and psychotherapists working with young people 04 Challenging the CBT verdict on depression in young people 20 Cybertrauma 25 How do I look? 39 Evaluating a service December 2014 02 BACP Children & Young People is the quarterly professional journal for counsellors and psychotherapists working with children and young people. Publisher BACP, 15 St John’s Business Park, Lutterworth LE17 4HB T 01455 883300 F 01455 550243 www.bacp.co.uk BACP Children & Young People | December 2014 | Welcome | 03 Case studies All case studies in this journal, whether noted individually or not, are permissioned, disguised, adapted or composites, with all names and identifying features changed, in order to protect confidentiality. Copyright Contributions are welcomed, subject to approval and editing. Please email the editor. 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For membership and subscription enquiries, call BACP’s Customer Services department on 01455 883300 or email [email protected]. Editor Eleanor Patrick [email protected] Contributions For rates, contact Jinny Hughes T 01455 883314 [email protected] www.bacp.co.uk/advertising Publication of advertisements in BACP Children & Young People does not constitute endorsement by this journal or by BACP. Design Steers McGillan Eves T 01225 465546 Print Newnorth Print Ltd Editorial deadlines 8 January for the March issue 8 April for the June issue Disclaimer Views expressed in this journal are not necessarily those of the BACP Children & Young People division or of BACP. Publication does not imply endorsement of the writer’s views. Reasonable care has been taken to avoid error in the publication but no liability will be accepted for any errors that may occur. © BACP 2014 ISSN 2050-1897 Cathy Bell (Chair) [email protected] BACP contact Karen Cromarty Senior lead advisor [email protected] For any divisional enquiries, please email [email protected] CONTENTS Features Issues 04 | What prize for curing Alice’s tears? Pieter Nel reviews the quality of the evidence for using CBT for depression in young people 09 | Priming the pump in supervision Ged King on group supervision of groupwork 20 | Trauma in cyberspace Cath Knibbs explains possible online sources of presenting issues 14 | Children adapted to adversity Sarah Sutton writes about children who feel ‘taken in’ and tricked 25 | How do I look? How important is a counsellor’s physical appearance? Nick Luxmoore writes 32 | New framework for supervisor training Helen Coles introduces the BACP training curriculum In practice 34 | Working with families Judith Sonnenberg describes her work 18 | Online jottings Emma Yates offers help for working via chat Regulars 28 | Founding a service: the nuts and bolts Pauline Culliney paves the way 12 | Reflecting on… Operation Yewtree Jeanine Connor 39 | Young people evaluating… …their service. Sarah Perry and Simon Carpenter report on a BACP-funded pilot 12 | Thinking about… being new to supervision Anna Jacobs 13 | Considering… talking about sex Nick Luxmoore 43 | Reviews 50 | From the Chair WELCOME M ost of us are confronted daily with the misery endured by children as they try to negotiate the world we adults have set up. A not particularly good metaphor might be the slug as it slowly circles the sharp, broken gravel around a plant to get at the nourishment it wants and needs. Mike Shooter, President of BACP and a seasoned child and adolescent professional, writes of needing ‘the most eclectic of approaches’ to deal with the problem: ‘Children ... rarely compartmentalise their lives. What misery they face in one bit spreads throughout. To tackle it, we must offer a package of approaches, tailored to the child’s needs, not cram the child into what “ism” suits us best.’ And that package, he states, ‘should be set within a holistic, multidisciplinary context that tackles the problems from every angle – home, school, peer group and community.’1 This is the reason I try to commission a wide variety of articles for this journal – to address issues and inspire ideas from several different angles, in the hopes that some of us will find some of the thinking the very thing we needed to become aware of. I do find in life in general that the specific piece of information I need tends to turn up in my mind from somewhere else at the moment I need it. And so we range in this issue from challenging the supremacy of CBT to setting up and managing a service ourselves so that we can run it in the way we believe necessary; from sharing group supervision of groupwork with a social worker colleague to allowing young people to work out how to evaluate the service they have been offered; from realising again how (often uninhibited) cyberspace activities may lie behind seemingly unconnected presenting issues in our therapy rooms to asking ourselves whether how we dress and appear in front of our clients actually matters. Can we bring families together for face-to-face experiential groupwork in schools? Can we – at the opposite end of the spectrum – work synchronously with invisible clients online? Our nine book reviews this time also represent a broad spectrum of areas that may well feed into our work with children and young people. I do ask reviewers not to specifically critique the book in comparison to other similar books that are available but rather to give us sufficient information and personal opinion that we can consider whether we might want to buy it when funds permit. Our reading of such book reviews (and articles, of course) is not intended to add to the misery we experience vicariously each day, but rather increase our awareness of the eclectic approaches for dealing with it that Mike Shooter recommends. As a result, I hope we may enrich our own practice by seeing more clearly how we might help young clients surmount the gravel in their world with the least further injury possible. Eleanor Patrick Editor References 1 Pattison S, Robson M, Beynon A (eds). The handbook of counselling children and young people. BACP/Sage; 2014. Upcoming Professional Development Days How to ethically set up, market and develop a successful private practice Martin Hogg 12 December 2014 Newcastle Legal issues in therapeutic work with children and young people Peter Jenkins 9 March 2015 Exeter Working with children facing loss and bereavement Sally Flatteau Taylor 23 January 2015 Edinburgh Skills, dilemmas and challenges for experienced supervisors Sally Despenser 12 March 2015 London 04 | The CBT question | BACP Children & Young People | December 2014 BACP Children & Young People | December 2014 | The CBT question | 05 WHAT PRIZE FOR CURING ALICE’S TEARS? Pieter Nel asks what we should make of the claim that CBT is more effective than other recognised psychological therapies in the treatment of depression in young people. Having recently reviewed the quality of the evidence and its interpretation, he offers us his thoughts T here is a captivating story in Alice’s Adventures in Wonderland1 where the young Alice is confronted by sudden and unexpected changes in her appearance. She sits down and begins to cry. Her best efforts to talk herself out of her distress come to nothing. Instead, frightened and distraught, she goes on to shed gallons of tears, until there is a large pool all round her. Her sadness is quite overwhelming and eventually she exclaims: ‘Who in the world am I?’ followed by ‘I am so very tired of being all alone here!’ Alice soon becomes worried that she might be punished for crying too much, and tries to find her way out of her pool of tears. When she comes across a mouse, Alice asks it for help. The mouse looks at her rather inquisitively, but initially says nothing. When Alice inadvertently starts talking fondly about her cat, Dinah, the mouse is startled and forbids her to mention her name again. Alice agrees, ‘We won’t talk about her any more if you’d rather not,’ and tries to change the subject by talking about a nice little dog near her house. This time, the mouse has had enough and swims away as fast as it can go. Alice quickly promises not to talk about cats and dogs anymore, and the mouse returns slowly to her. By this time the pool (of tears) is getting quite crowded with birds, animals and other ‘curious creatures’ that have fallen into it. Eventually, the whole party swims to the shore. Upon arrival, they are dripping wet, cross and uncomfortable. Nevertheless, the most pressing issue is how to get dry from swimming in the pool of tears. The group starts to quarrel about the best way to do this. Initially, the Lory bird argues that it is older and must therefore know better than the others. But soon the mouse stamps its authority on the group, exclaiming: ‘Sit down, all of you, and listen to me! I’ll soon make you dry enough!’ The mouse delivers his remedy with aplomb, not allowing any interruptions or questions. When, as psychotherapists, we encounter a child or a young person who is sad and depressed like Alice, we can hear the advocates of different psychological therapy models telling us what is best to do. It could be an advocate of an older model, appealing to our sense of respect for the wisdom of our elders. Or it could be an advocate of a newer model, speaking with the confidence of the young. At present, one model – CBT – is heavily promoted to dry children and young people from swimming in their pools of tears. What works for a child in tears? When asked why CBT should be used rather than any other recognised form of psychological therapy, its advocates regularly point to its ‘superior evidence base’. It is claimed that empirical studies using randomised controlled trials (RCTs) show that CBT is more effective 06 | The CBT question | BACP Children & Young People | December 2014 than other recognised psychological therapies for treating children and young people who have been diagnosed with depression. What should we make of these claims? Do these studies really provide the unequivocal ‘evidence’ that CBT advocates like to claim? I recently published a paper based on my own efforts to review the quality of the evidence and its interpretation.2 I looked specifically at the 2005 National Institute for Health and Care Excellence (NICE) guideline on Depression in Children and Young People,3 as this document continues to form the basis of what treatments should be available on the NHS in England and Wales. Since the guideline was published, a dominant narrative has developed that individual CBT is superior to other psychological therapies and that it should be provided to all children and young people in CAMHS who have been diagnosed with depression. As in Alice’s story, we are often told to accept this narrative without questioning or interrupting. The NICE guideline references four RCTs where individual CBT was compared to another psychological therapy intervention, a non-specific control intervention and/or wait-list.4–7 I considered these trials separately before looking at the overall evidence that they provide when the findings are considered as a whole. A trial comparing individual CBT to a nonpsychological intervention (medication) was also cited by NICE, and I considered this trial separately from the other four.8 The interpretation of statistical data as evidence is a crucial issue in experimental research. In the full guideline, NICE concluded that the overall evidence for the effectiveness of individual CBT was ‘inconclusive’. This is an acknowledgement that the evidence base that underpins the guideline is limited, and what evidence there is, is weak. To get around the problem of the lack of significant evidence for individual CBT in the four RCTs, NICE chooses to talk of ‘clinically important improvement’ rather than ‘statistically significant improvement’. The problem here is not so much the use of the concept ‘clinically important improvement’. However, if you want to base the superiority of your evidence claims on the fact that you employ ‘gold standard’ RCTs, then you also have to accept if this method of inquiry does not yield the results that you might want. There are numerous other problems with these four trials and how their results were interpreted. None of the trials included a single child under the age of eight years, with the majority of participants at least 13 years old. Although the full NICE guideline cautions readers against assuming that their conclusions apply to younger children, this advice is clearly not heeded by those responsible for the initial CYP-IAPT training curriculum.9 The first training manual states that CYP-IAPT workers will be trained in the NICE guidance to deliver CBT for children and young people, and that they will learn to adapt a CBT approach to younger children presenting with depression. All four trials had small sample sizes. While this is not unusual for these sorts of trials, they nevertheless suffered from a lack of power. Although all four studies used the DSM-III-R to decide who could be included in their trials, what qualified as ‘depression’ and how it could be determined varied from study to study. Similarly, all four studies used different exclusion criteria and, perhaps more importantly, excluded children and young people with other co-morbid problems. This matters, because in all the years that I have worked as a clinician, I have rarely come across a child or young person who presents with a single, uncomplicated problem. The four studies all purport to have used individual CBT as the intervention for which efficacy was being evaluated. However, a closer look reveals that the ‘CBT’ that was used varied from study to study. Each version of CBT had its own unique protocol. Also, there was no consistency across the four studies regarding the instruments and protocols used to measure the effectiveness of the individual CBT that was provided. Finally, two of the four trials were conducted outside the UK, raising some issues relating to the ecological validity of the findings for a UK context. The Treatment for Adolescents with Depression Study (TADS)8 is an altogether more robust piece of research with a large trial and a sound design. However, there are a number of problems with this study as well. For example, a significant number of participants (56%) were volunteers recruited through advertisements rather than from actual clinical settings. There was a large dropout rate (28%) from the CBT group in the trial. No child under the age of 12 was included. Most strikingly, when CBT on its own was compared to a blinded pill-placebo at a 12-week interval, no statistically significant difference was found. Nevertheless, the authors conclude that CBT should be the treatment of choice for adolescents who have been As we can see from taking a closer look, the clinical effectiveness of individual CBT for children and adolescents who have been diagnosed with depression is clearly overstated BACP Children & Young People | December 2014 | The CBT question | 07 diagnosed with depression. This is in stark contrast to a comprehensive recent Cochrane review which concluded that, based on the available evidence, the effectiveness of interventions for treating ‘depressive disorders’ in children and adolescents (including individual CBT) cannot be established.10 The wisdom of the Dodo bird Let’s return to Alice’s pool of tears. After the mouse confidently delivered his remedy, he asked Alice how she was now getting on, to which she replied in a melancholy tone: ‘As wet as ever, it doesn’t seem to dry me at all.’ At this point, the Dodo proposed that they immediately adopt more energetic remedies. He proposed that the best thing to get them dry would be for everyone to participate in a ‘Caucus-race’. He marked out a racecourse, with everyone placed here and there along the course. However, it was a curious race: ‘There was no “One, two, three, and away”, but they began running when they liked, and left off when they liked, so that it was not easy to know when the race was over.’ Nevertheless, after a while everybody was quite dry again and the Dodo declared that the race was over. But who had won? The Dodo thought about it carefully for a long time, and at last declared: ‘Everybody has won, and all must have prizes.’ In 1936 the psychologist Saul Rosenzweig, a friend and classmate of the behaviourist BF Skinner, published a paper discussing ‘common factors’ underlying a range of popular and competing approaches to psychotherapy. He argued that all forms of psychotherapy, when competently employed, could be equally effective.11 This idea, that positive psychotherapy outcomes are likely to be due to competent therapists sharing common factors, rather than specific techniques, became known as the Dodo bird hypothesis. Three decades later another psychologist, Lester Luborsky, led a team using modern statistical methods to test the validity of the Dodo bird hypothesis. They determined that most of the positive effect that is gained from psychotherapy is due to factors that different approaches have in common, namely the therapeutic effect of having a relationship with a therapist who is warm, respectful and friendly.12 This conclusion became known as the Dodo bird effect. Luborsky et al13 showed that the effect size that can be attributed to specific therapy techniques is only 0.20 (Cohen’s d). This small and non-significant effect size, based on 17 meta-analyses, shrank even further when corrected for the therapeutic allegiance of the researchers involved in comparing the different psychological therapies.12 Their findings are in line with another large-scale review of treatment comparisons of active treatments that found a similar effect size: (Pearson’s r=0.19).14 Based on these findings, one might conclude that all bona fide psychological therapies can be equally effective and therefore ‘all must have prizes’. It is claimed that empirical studies using randomised controlled trials show that CBT is more effective than other recognised psychological therapies for treating children and young people who have been diagnosed with depression. What should we make of these claims? Making tears pay So why are so many CBT therapists not content with their prizes, but work so hard to position CBT as the most-prized psychological therapy? There is no single answer to this question, but it is worth briefly looking at the wider context. Much has been written about the medicalisation of misery through the production of psychiatric diagnoses (for example, see Moncrieff et al).15 However, the production of psychiatric diagnoses is not only a medical activity – it has also become a lucrative commercial activity, a marketplace if you like. Treating psychiatric ‘disorders’ has developed into a big business, and the monetary prizes are equally big. IMS Health, a market research company, estimated that by 2006 antidepressants had become the most commonly prescribed class of drugs in the US, accounting for $13.6 billion of sales in the US alone and $19.7 billion globally. By 2007 three of the 10 best-selling medications worldwide were psychiatric medicines. According to IMS Health,16 the combined global sales of antidepressants and antipsychotics in 2011 were $48.4 billion, roughly £30.1 billion in today’s rates. To put this in some perspective: according to the Office of Health Economics,17 the total UK NHS spend on medicines (GP and hospital) in 2011 was £13.6 billion (at list prices), so £30.1 billion would have funded all medical drugs in the NHS for more than two years. To compete for a share in this lucrative market, it is essential to convince buyers and consumers not only of the superior efficacy of your product (through effective marketing campaigns), but also its cost effectiveness compared to other rival products. And this is CBT’s pitch when it comes to the treatment of children and young people who have been diagnosed with depression: ‘Our treatment is superior to other (psychological) interventions, and is more cost effective (than medication).’ But as we can see from taking a closer look, the clinical effectiveness of individual CBT 08 | The CBT question | BACP Children & Young People | December 2014 for children and adolescents who have been diagnosed with depression is clearly overstated.2 Is it more cost effective? I don’t know, but in this commercialised context of mental distress, it helps, of course, if you can recruit an eminent economist as your main cheerleader. Lord Richard Layard makes a passionate case for the use of evidence-based psychological therapy (rather than psychiatric drugs) to reduce the economic costs of child, adolescent and adult mental health problems. And he likes to refer to the NICE guidelines when proposing which psychological therapy has won the evidence race and should be awarded all the prizes. Of course, he would not take the advice of a fictional Dodo bird seriously, but perhaps he should take the evidence, or lack thereof, more seriously. Pieter W Nel is Reader in Clinical Psychology Training at the University of Hertfordshire, UK, and also practises as a consultant clinical psychologist in CAMHS. He has a broad interest in alternatives to more orthodox approaches to clinical psychology education and practice, including non-pathologising models of working with children and families in psychological distress. BACP Children & Young People | December 2014 | Group supervision | 09 Will it all end in tears? I agree with those who point to the tenacious veracity of the Dodo bird verdict. We should invest less effort in trying to prove that one specific psychological therapy model wins every time, and more effort in systematically applying the common factors inherent in a relational model of therapist competence. This, in my view, is also true in relation to the treatment of children and adolescents who have been diagnosed with depression. Finally, the Dodo bird cautions us to beware ambition, hubris and greed around one model of psychotherapy getting all the prizes. It may yet end in tears, a pool of tears, regardless of our preferred models. And who would dry these tears? References 1 Carrol L. Alice’s adventures in wonderland. London: Macmillan; 1908. 2 Nel PW. The NICE guideline on the treatment of child and adolescent depression: a meta-review of the evidence for individual CBT. European Journal of Psychotherapy & Counselling 2014; 16(3): 267–287. 3 National Institute for Health and Clinical Excellence (NICE). Depression in children and young people: identification and management in primary, community and secondary care. Clinical Practice Guideline No. 28. London: British Psychological Society and Royal College of Psychiatrists; 2005. 4 Brent DA, Holder D, Kolko D et al. A clinical psychotherapy trial for adolescent depression comparing cognitive, family, and supportive therapy. Archives of General Psychiatry 1997; 54: 877–885. 5 Rossellό J, Bernal G. The efficacy of cognitive-behavioural and interpersonal treatments for depression in Puerto Rican adolescents. Journal of Consulting and Clinical Psychology 1999; 67: 734–745. 6 Vostanis P, Feehan C, Grattan E et al. A randomised controlled trial of cognitive-behavioural treatment for children and adolescents with depression: 9-month follow-up. Journal of Affective Disorders 1996; 40: 105–116. 7 Wood A, Harrington R, Moore A. Controlled trial of a brief cognitivebehavioural intervention in adolescent patients with depressive disorders. Journal of Child Psychology and Psychiatry 1996; 37: 737–746. 8 Treatment for adolescents with depression study team (TADS). Fluoxetine, cognitive-behavioural therapy, and their combination for adolescents with depression: treatment for adolescents with depression study (TADS) randomized controlled trial. JAMA 2004; 292(7): 807–820. 9 www.cypiapt.org/docs/CYP_ Curriculum_December_2013.pdf (p35) (accessed 18 November 2014). 10 Cox GR, Callahan P, Churchill R et al. Psychological therapies versus antidepressant medication, alone and in combination for depression in children and adolescents. The Cochrane Library 2012; Issue 11. 11 Rosenzweig S. Some implicit common factors in diverse methods of psychotherapy. American Journal of Orthopsychiatry 1936; 6(3): 412–415. 12 Luborsky L, Singer B, Luborsky L. Comparative studies of psychotherapies: is it true that ‘Everyone has won and all must have prizes’? Archives of General Psychology 1975; 32: 995–1008. 13 Luborsky L, Rosenthal R, Diguer L et al. The Dodo bird verdict is alive and well – mostly. Clinical Psychology: Science and Practice 2002; 9(1): 2–12. 14 Wampold BE, Mondin GW, Moody M et al. A meta-analysis of outcome studies comparing bona fide psychotherapies: empirically, ‘all must have prizes’. Psychological Bulletin 1997; 122: 203–225. 15 Moncrieff J, Rapley M, Dillon J. De-medicalizing misery: psychiatry, psychology and the human condition. Basingstoke, Hampshire: Palgrave Macmillan; 2011. 16 www.imshealth.com/ deployedfiles/ims/Global/Content/ Corporate/Press%20Room/ Top-Line%20Market%20Data%20 &%20Trends/2011%20Top-line%20 Market%20Data/Top_20_Global_ Therapeutic_Classes.pdf (accessed 13 October 2014). 17 www.abpi.org.uk/our-work/ library/industry/Documents/ OHE%20ABPI%20Medicines%20 Bill%20Forecast.pdf (accessed 13 October 2014). Priming the pump in supervision Ged King undergoes supervision of her young people’s therapeutic groupwork alongside her co-facilitator – a social worker – and explains how her organisation uses joint supervision of groupworkers to enhance both the particular group’s process and their own personal and professional development T herapists are accustomed to the concept of individual clinical supervision – something many other professionals in complex roles view with envy. I am currently working as a therapist at the Young Person’s Advisory Service (YPAS) in Liverpool, where we have also introduced group supervision for groupwork projects. This evolved in connection with the anger awareness project I cofacilitate, but has also been used for the facilitators of the self-injury groupwork and a communication group (the Talk Don’t Walk project). The ethos behind our group supervision is to enable the group facilitators to explore their working relationship in the context of each group they deliver, so as to enhance their own professional development and encourage the continual evolution of the groupwork. The counsellor role is an individual one, but the group co-facilitator role is a public one and as such is more exposing. Thus group supervision allows us to process some of the difficulties that a public role can produce. In theory, this sounds like a very tidy process, but due to the fact that practitioners are human beings working with human young people, it is much messier in practice. This article is a joint attempt by our group supervisor and me to share some of the learning we have experienced over the years. How our group supervision is organised Each group’s facilitators will organise their own supervision, and there is obviously a certain amount of flexibility around the practitioners’ availability. But the guidelines suggest that supervision should be planned to happen within two weeks of the end of a group. This enables the facilitators to recall the individual group participants and any issues that may have occurred. The sessions last two hours to give sufficient time for the facilitators to process and explore their feelings around the group and any issues that may have arisen with each other. The group supervisor is selected by the facilitators rather than by the organisation, which has an impact on how we see her – as an independent person rather than part of the organisation. However, one of the interesting features of the groupwork at YPAS is that group facilitators are not necessarily trained therapists. Both the anger awareness groups and the Talk Don’t Walk groups have been cofacilitated by both a qualified therapist and a trained social worker. As a result of these professional differences in both practice and theoretical outlook, it has been important, in the early sessions of supervision, that the facilitators agree on the style/ model of supervision they feel would be of most benefit to them. Social workers often have a different view to therapists about the use of supervision, so some exploration and discussion is supported by the supervisor to establish what facilitators want to use the supervision sessions for – whether this is for processing issues that have arisen with group members, or whether it has more of a personal development aspect to it, to explore the dynamics of the relationship between the facilitators. In practice, it has often become a mixture of both elements, as issues in the group often highlight the dynamics between the facilitators. The reality of working within an organisational context means that wider issues from outside the groupwork can be explored in supervision, in terms of their impact on the facilitators. Funding cuts, job insecurities and workplace dynamics have all been explored with the supervisor, and it is this freedom and flexibility that YPAS allows us as an organisation, that enables us to grow and develop as professionals. 10 | Group supervision | BACP Children & Young People | December 2014 The reality of working within an organisational context means that wider issues from outside the groupwork can be explored in supervision, in terms of their impact on the facilitators Types of issues explored in groupwork supervision Groupwork supervision has been embedded in YPAS for more than seven years, involving many different groups and individual young people. As a result, every issue that we can think of has probably been covered. Group supervision allows us the time and space to explore issues that may have impacted on us individually or as co-facilitators, enhancing our awareness of them and how they affect our work. During one of our anger awareness groups, we had a young person attending who was consistently sabotaging the group through disruptive and challenging behaviour. Due to their initial referral and one-to-one assessment for the group, I was aware of their complex and difficult background, so was prepared to extend some flexibility around their involvement in the group. However, this culminated in the group behaviour becoming increasingly challenging, and led to us asking this young person to permanently leave the group. At our group supervision session, I was able to explore my reasons for allowing this person to become involved in the group, despite my previous experiences telling me that they were not a suitable participant. Through the supervision process, I was able to identify and understand my own ‘rescuer’ syndrome – not unusual for many therapists, I think – which enabled us to tighten up our assessment process and gently steer potentially disruptive participants towards individual work rather than trying to rescue them in a group setting. This event also highlighted the need to establish and maintain boundaries, and the importance of containment, to keep the group and the facilitators safe. Nurturing the groupwork through supervision All groupwork programmes that we run at YPAS have evolved into organic processes, in which we as facilitators try to structure the programmes around the needs of the individual young people. This is obviously restricted to some extent by the constraints of the funding and the outcomes expected, but we do try to reflect the young people’s needs in each group. So group supervision will often involve an exploration of which parts of the programme worked for the young people and which parts were difficult. The Talk Don’t Walk project, for example, involved a Lifeline exercise, in which the group members were invited to plot some of the challenging events of their life, and some of the positive ones, sharing these with the other group members. We had found that this helped the group to bond – through sharing their stories, they quickly became a closer group and more supportive of each other. However, we are also aware that this sharing can encourage young people to reveal very difficult and complex issues that the groupwork is not intended for, and not funded to do. At groupwork supervision, we were able to explore the reasoning behind the Lifeline exercise, discuss its relevance to our intended work, and as co-facilitators evaluate its impact on the young people we were working with. Training for groupwork The experience and training of the facilitators in the groupwork projects varies. Some have been trained in specific groupwork techniques such as CBT, and some have had more generalised training in how to create a safe nurturing group, such as the Family Links BACP Children & Young People | December 2014 | Group supervision | 11 Nurturing Programme.1 The facilitators are either qualified social workers or qualified therapists, but much of our learning is done on the job, which is where groupwork supervision is really useful. The group supervisor is an experienced group facilitator who has been involved with personal development groups in a university setting for many years. As a result of her experience and input, we have been able to develop and refine the group programmes within YPAS, incorporating techniques and activities that we have discussed in supervision. For example, our anger awareness group needed to involve some aspect of future planning, in order for the young people to take forward and remember the parts of the group programme that had resonated with them. We discussed this in supervision and decided that at the end of the group programme we would set the members a task of writing a letter, in which they would remind themselves of what they had felt was important to them from the two-day programme. The letters would then be sealed up and put away until the young people revisited us for the catch-up group six weeks later, when we would return the letters to them and they could revisit their personal statements. This aspect of the programme was particularly important for group members, and might not have been developed without the reflective space and input of the groupwork supervision. Personal development as well as professional development When I began working with groups, I was a newly qualified counsellor fresh out of university and feeling very unsure about my ability to co-facilitate groups of young people in any sort of meaningful way. Fortunately, YPAS trusted me to learn and grow into this role, and invested in the groupwork supervision to support and develop my practice. I was initially co-facilitating with a more experienced practitioner, who was remarkably patient and ‘giving’ with me and was a big part of my professional development. The group supervision, however, also enabled me to explore with my co-facilitator some of my feelings about being the ‘new girl’, about feeling inexperienced and occasionally useless, and helped me to recognise my own abilities and strengths. As I currently cofacilitate groups with other professionals who are now the ‘new girl’ or ‘new boy’, I am able in our group supervision sessions to help them, too, to recognise their own unique strengths and abilities – continuing the cycle of personal and professional development that started in our first supervision sessions all those years ago. Tips for group supervision of groupwork Our supervisor, Caro Marsh, came up with these tips that reflect what we have learnt from our past experiences. My hope is that they will help inspire more groupwork projects that can grow and develop under good supervision. • Remember that with good groupwork supervision in place, groupwork can become a valuable alternative to individual one-to-one work, especially but not exclusively in cash-strapped times. • Choose a supervisor with experience of group dynamics and not just one-to-one clinical practice. • Make sure your funding bids include provision of professional supervision/support. • Have a warm, pleasant place for groupwork supervision – in-house is good and cuts down on travel time. • Prepare to be surprised at how challenging groupwork and co-facilitation can be in practice – but also how rewarding it is if there is a reflective and accepting place for the team to consider the group process and content. Ged King completed her PG diploma in person-centred counselling and psychotherapy in 2006 at Liverpool John Moores University, and has been a counsellor and group facilitator in the Young Person’s Advisory Service since then. She completed a graduate diploma in child and adolescent mental health at the University of Central Lancashire. Email [email protected] Reference 1 www.familylinks.org.uk/ The-Nurturing-Programme 12 | Opinion | BACP Children & Young People | December 2014 BACP Children & Young People | December 2014 | Opinion | 13 OPINION JEANINE CONNOR ANNA JACOBS Reflecting on... Thinking about... OPERATION YEWTREE Jimmy Savile, Rolf Harris, Gary Glitter – household names of a 1980s childhood. Men who found notoriety on the roll-call of Operation Yewtree. Publicity surrounding police investigations has led to terms such as grooming, paedophilia and child pornography entering the vernacular, often inaccurately. It has also led to widespread mistrust and mislabelling, and it’s time to set the record straight. ‘Paedophilic disorder’ is a paraphilia characterised by sexual fantasies and urges towards prepubescent children (DSM-5).¹ Diagnostic criteria require that symptoms are present for at least six months and include: the presence of sexually arousing urges, fantasies or behaviour towards prepubescent children in individuals aged 16+, and that the fantasised children are at least five years younger than the perpetrator. Not all individuals who molest children are psychiatrically unwell paedophiles. Nor are older adolescents who engage in sexual activity with younger adolescents. Psychiatric classification systems exempt them, and rightly so. Grooming is a criminal offence whereby an adult with sexual intentions towards a child elicits a meeting. The objective is sexual contact, trafficking, prostitution or the production of explicit images. So called ‘stranger danger’ has been drummed so vehemently into so many children that every adult is viewed with suspicion. This is a terrible shame. The act of befriending a child does not equate to grooming and the majority of adults have benign intentions towards them. Child pornography is a misnomer. Images labelled as such are representations of child sexual abuse. Furthermore, research suggests that an extensive collection of such images is a strong indicator of sexual fantasy and intent. The creation, storage and circulation of sexually explicit images of children is a crime. The growing trend of sharing sexually explicit ‘selfies’ with same-aged peers is imprudent and ill advised, but it isn’t criminal and nor is it paedophilic. Operation Yewtree has highlighted historical and truly heinous sexual crimes and this has led to the conviction of guilty men. But there have also been a number of highand low-profile investigations that have not resulted in convictions. Some say there is no smoke without fire. What I say is, let’s educate ourselves and others so that we are at least speaking the same language. Let’s equip young people with the capacity for safe decision making with regard to their sexual behaviour. Let’s continue to implement professional curiosity. But please let’s not forget to exercise our common sense. Jeanine Connor MBACP works as a child and adolescent psychodynamic psychotherapist in private practice and in specialist Tier 3 CAMHS, and is also a writer. www.seapsychotherapy.co.uk Reference 1 DSM-5. Diagnostic and statistical manual of mental disorders. Fifth edition. American Psychiatric Association; 2013. BEING NEW TO SUPERVISION When I meet a new supervisee for the first time, whether new to the profession or a seasoned traveller, I hold a few key things in mind. I like to hear about their needs; their theoretical stance; how open they are to more personal insights; if they need therapeutic goals; if they love a vibrant discussion; whether they’re willing to play with my creative tools; need support for work situations; have ethical dilemmas; or indeed are looking for a challenge. And if they prepare. They need to hear about me too. After all, supervision is a key relationship, the backbone of counselling, especially when working with children and young people. When we meet for the first time, we do our first dance of engagement and sense each other’s awarenesses and needs – much as the first session between client and therapist is that same dance of heightened awareness. Ours is a mutual dance, I believe. When meeting Barbara for the first time, I heard her need for clear support, especially for her complex young clients in care. I also heard both fear and intrigue concerning my tools of play. Our first two sessions were spent talking – but then she touched on an issue related to boundaries and I felt an opening of opportunity, as the sandtray can be perfect for this with its very physical boundary of the edges. NICK LUXMOORE Barbara felt the sand’s substance and texture and tentatively placed two items in the sandtray, carefully choosing where they went. ‘Aha,’ she said. ‘I know this from my childhood.’ Wonderful, I thought. That recognition of familiarity is the beginning of safety. She proceeded to explore safety and containment metaphorically, her movements mirroring the over-familiarity her abused client had shown her. Afterwards, we made sense of her dilemmas verbally, making space also to practise new responses. Our trust had begun. From these gentle beginnings, our supervisory relationship meandered in and out of creativity, discussion, insights, systems issues and other challenges for more than two years. Barbara gained an ease in how to use supervision for her own needs. She knew when to ask for a creative tool, when to simply talk, and she trusted my insights (as I trusted hers) to guide and ask. She became empowered to use supervision for her differing needs. Ours was a vibrant relationship, based on respect, exploration, some challenge and much growth. From tentative beginnings, our dance became truly a tango of transformation. Anna Jacobs is a counsellor, creative arts/play therapist, supervisor and author based in the South West. Considering... Like other subjects that we instinctively avoid, we usually avoid the subject of sex because of our own anxiety, including – probably – our paedophilic anxiety. Does asking about sex mean that I’m being weird? Or prurient? Or nosey? Am I over-reaching myself? On the one hand, we’re deterred by the spectre of Jimmy Savile, but on the other hand, we’re aware of the collusive secrecy of sexual exploitation in Rotherham, Oxford It’s not the only issue and, for many young people, may not be the most urgent issue. But and who knows where else. Most young people won’t initiate sex is always one of the important issues for conversations about sex any more than young people, regardless of whether or not they’ll initiate conversations about other they’re in sexual relationships or on the cusp difficult subjects. Instead, they rely on us to of sexual relationships. They’re surrounded anticipate and understand their unspoken by sexual images, by talk of sex, by other need. They rely on us to do the asking. people’s sex lives. Their bodies are changing We have to find ways of initiating the in readiness for sex. Other people, including conversation, and to do that, we probably their parents, are increasingly reacting to have to think carefully and rehearse our them according to all this and yet… and yet questions in supervision. There’s huge I suspect that we don’t talk about sex much pressure to leave the subject alone, to leave in counselling with young people. it to someone else. But when we do that, Of course, it depends on what we mean whose need are we really serving? by ‘sex’. We certainly do talk a lot about romantic relationships and we might talk a bit about sexual orientation. But what about the sex bit itself? What will sex by like? Will I Nick Luxmoore is a school counsellor, psychotherapist and author. be any good at it? What will people expect See www.nickluxmoore.com of me? What about the things I don’t know or don’t understand? What if I don’t like sex? Who can young people talk with about these things? Their parents? Unlikely. Their friends? Possibly, but friends can be unreliable witnesses. What if young people want to talk about sex with their counsellors but sense that it’s somehow off-limits? What if they sense an unease in their counsellor? Who do they talk with then? Or are they obliged to muddle through, learning that this most intimate, personal and confidenceaffecting part of their lives is to be negotiated alone? TALKING ABOUT SEX 14 | Deprived children | BACP Children & Young People | December 2014 Being taken in Sarah Sutton explains how we make meaning of what we perceive as truth – and the challenge of working with children adapted to adversity, who display a deeply embedded sense of being taken in by some horrible trick, despite wanting to find a ‘home’ with the therapist T he trouble with a disturbed start in life is that you bring it with you. Detention centres and prisons are full of children who had disturbing early experience, and couldn’t leave it behind as they grew up. How many of us working with such children have been puzzled and frustrated at their apparent refusal to ‘know a good thing when they see it’? Recent neuroscience explains the predicament. Research demonstrates that what we think we see is what we get. Even at an everyday level, we see what we expect to see – witness the invisible gorilla experiment, a selective attention test.1 A powerful truth is expressed in the old saying, seeing is believing. However, if we look even briefly at perception and ‘the evidence of our eyes’, it turns out to be much less straightforward than it sounds. What you see is what you get You may well have seen Shepard’s so-called impossible elephant, officially the L’egs-istential Quandary,2 where the elephant’s legs seem to be the background and vice versa. Or how about the McGurk effect?3 Type www.youtube.com/watch?v=G- lN8vWm3m0 into a search engine, watch and listen, and then close your eyes and listen again. What we take in from the world around us, what is presented to our senses, is not so much a presentation as a re-presentation. We are unconsciously working out what we could be hearing in the context of what we are seeing. This itself is influenced by what we have known in the past. In the McGurk effect, we know that the shape of the mouth cannot be making the baba sound, and so we do not hear it, but hear what would fit with the evidence of our eyes. This is central to the problem for children with adverse early experience. The mind’s task is to find out what could be happening, on the basis of past experience. Meaning is not a given, even in things we see with our own eyes; it’s what we make of it that matters. This depends entirely on context. In our earliest days, we use the mind of our mother for cues about meaning, through the emotional responses we read in her face and body. We continue to develop our own context – specific ways of understanding what happens to us – even, as we have seen, the ‘evidence’ of our own eyes. The mind is excellent at filling in the gaps – for example, take peripheral vision. We have no perceptual cone cells for colour in our peripheral vision; instead we have rod cells there, which are good at picking up movement but unable to distinguish colour, and so what we should see is grayscale at the edges of our visual field. We don’t. We see the colours we expect. Furthermore, we actively exclude contradictory evidence – like the actual sound of the baba clip, or the actual shape of the impossible elephant. The basis for this is the neuronal plasticity of the brain, which adapts to our own particular environment. This way, we learn how to fit in and belong, and so get protection and improve our chances of growing and flourishing. As we know from our own personal and clinical experience, past experiences are essential in shaping our perception of the world and our relation to it. In the psychoanalytic world, it is called transference. Siegel,4 among others, gives us the neurobiology of transference. He explains how we actually seek particular kinds of relationships to match our expectations. The cues about how to relate in our early world set us up in later life to notice and respond to particular situations and not to others. This bias leads us to perceive, process and act in a particular way, laid down in neural connections from our earliest years. These pathways are repeatedly reinforced, and the bias of our system gets stronger and stronger as we grow. No wonder it’s so hard to change. We are continually seeking out confirming evidence and mentally deleting any evidence to the contrary. Studies5 have shown that a type of cognitive coherence – we might just call it recognition – is necessary for the brain to process all the daily sensory input, to prevent overload. But this recognition actually gets in the way of really noticing. Looking at BACP Children & Young People | December 2014 | Deprived children | 15 Shepard’s impossible elephant, the brain sees a roughly elephant-shaped object, and recognises it as an elephant, rather than bothering to work out why the legs are weird. The longer we’ve been doing something, the more likely we are to feel we know what we’re doing – although this is likely to make us miss things we are not expecting. So although we can be all too sure of what we see, we cannot be sure what this very certainty may disguise – like the impossible elephant. Certainty blinds us to new possibilities. This makes evolutionary sense: see an elephant and move quickly – better wrong than dead. This has huge implications for therapy with children who have had a troubled start in life. They see what they know, just as we all do, but what they know is to be on guard for danger. The framing relationship Over the past two decades, neuroscience has moved us some way towards a fuller grasp of how early experience shapes our brain6 and our emotional responses.7 Balbernie explains that a baby’s emotional environment influences the neurobiology that is the basis of mind: ‘From the infant’s point of view, the most vital part of the surrounding world is the emotional connection with his caregiver. It is this that he is genetically pre-programmed to immediately seek out, register and exuberantly respond to.8 Children’s first relationships set a frame of reference, a way of understanding the world. In my book, Being Taken In, I have called this a framing relationship9 to emphasise the set-up. Some things feel possible, and others not; they are outside the frame of awareness. Deprived, abused and neglected children are aware of a depriving, abusing, neglectful world, and, if things have been really bad, are not aware of other possibilities. It makes sense, given what we now know about perception, that this is how they will experience relationships in general, even when something different might be on offer.10 They simply will not see it that way, just as what we saw distorted what we heard in the McGurk effect. For neglected, abused and deprived children, the early worldview is unconsciously transferred to the world of the therapy relationship, which is experienced by the child in just the same way as people related to them in their early world. It might feel unpredictable, conflicting, confusing, depriving, neglectful or abusive, and also at times exciting, and even perhaps pleasurable. Much of this worldview is not conscious, not available to think and talk about, having been laid down in body memory in the earliest years of life. This makes for a significant challenge in work with children whose early experience has been disturbing. The question is, how can a child take in something new? The problem is how to build new ways of relating, when the very process of relating is itself often frightening. It would make sense for the child not to take the risk, and to act a part, perhaps, while the real fears are kept hidden from view. The task of the therapist, like that of the new mother, is to offer a world into which the child can be truly taken, with all his or her impulses and force of feeling – paradoxically including the child’s fear of being taken in by the therapist. The challenge is how to do this without triggering panic and flight/fright/ fight reactions and thus reinforcing the wired-in connections. Ideas from child development studies and neuroscience about emotional regulation4 and attunement11 are critically important here, as are psychoanalytic ideas about temperature, distance12 and levels of work.13 Children who have had a troubled start in life see what they know, just as we all do, but what they know is to be on guard for danger 16 | Deprived children | BACP Children & Young People | December 2014 Central, too, is the feeling of being taken in, which for disturbed children seems to involve the feeling of a horrible trick, as well as the hope of finding some kind of home, and being taken in in a good way. These contradictory, puzzling feelings seem to link to the confusion and fear felt by children with a disorganised attachment, where the caregiver can be unpredictably a source of fear as well as good feelings. Learning the body language How to address this clinically? In Being Taken In, I describe work with a boy whom I have called Dan, in which these difficulties were central. Dan’s start in life was very disturbing, and it was clear as we worked together that the complicated and conflicted feelings of his early world were communicated chiefly through body language. He couldn’t tell me about them. He needed me to tune into these wordless feelings, so that I could first begin to understand them in myself. In a game of hide and seek we often played, he would say, ‘Don’t look – just feel!’ Finding him through feeling was the way it had to be done. He needed me to first feel and then slowly begin to put words to unthinkable feelings of despair of ever having something good to hold onto, and of fear that this whole thing might be some horrible trick, in which I might pretend to care, make him dependent on me and then laugh at his need and leave him. Putting words to these painful states of mind was inflammatory, and needed to be done very cautiously. It was a delicate business. I needed to try and take account of what he could bear, while not allowing those feelings to be altogether denied and suppressed, nor to trample over the good feelings that were emerging. Any talking I did, and he wanted very little, had to be attuned to his state of mind/body, chiefly through reflecting on mine. That was how he communicated. I would ‘get the feeling’ of something frightening and panicky in the room, or of something oppressive and domineering and hostile, and eventually, of something very very sad. I had to ask myself what he was making me feel, and what that might be about. Over the three years we worked together, we did, very gradually and with lots of setbacks, begin to establish a new way of relating, in which he had a hope that he could be cared for and could begin to trust that someone could be alongside him, interested in how it felt for him. I do not think the process of therapy removed the old template, but our relationship did perhaps wire in the possibility of something new, alongside the old. The therapy relationship acted, I think, as a kind of bridge. He could experience some of the old fears and confusion in relation to me so that I could resonate with them, feel them in myself and then help begin to make sense of them. If this sounds touchy-feely, even woolly, it’s not. It’s hard science. It has emerged in recent years that the emotional connection with another person has a home Central is the feeling of being taken in, which for disturbed children seems to involve the feeling of a horrible trick, as well as the hope of finding some kind of home, and being taken in in a good way in our right brains. The ‘right mind’,14 which leads the way in the first three years, is dominant for the perception and expression of nonverbal communications.15 Schore16 tells us that the process of emotional regulation happens between right brains in the mother-infant pair, as they pick up on each other’s emotional states micro-second by micro-second. This same process plays an essential role in the communication of emotional experience in later life, too. Changing minds: what works When we are able to be sensitive to the child’s emotional state, how things happen feels different for the child. This relates to procedural memory, laid down in the body. We remember in our bodies not just what happened, but how it felt. In thinking about how memory works, we have to picture it not as taking a document out of a mental filing cabinet, but rather drawing an artist’s impression at speed. Pally17 tells us that memory ‘is constructed on the spot’, together with all the sensory and emotional impressions of what it feels like now, as we remember the past. It is not an exact replica of what happened then. The new impressions include the emotional qualities of the present relationship. For example, the fact that someone has asked gently, when the time is right, ‘I wonder if it feels frightening for you in here sometimes?’ becomes associated with the feeling of danger, softening it, though not removing it. Likewise, suggesting ‘I think you feel very alone sometimes’, in itself can mean that someone might now be alongside you, understanding the loneliness. Provided our timing is right, and our tone and body language conveys empathy, we are doing something scientifically sound; this process opens new neural pathways alongside old connections. The therapy relationship, then, can be a reframing relationship, using the very process that wired our minds in the first place as a mechanism for change. BACP Children & Young People | December 2014 | Deprived children | 17 With careful attunement, constellations of new mind-brain connections can be made, and a new world of possible ways of relating is built between us and the child. The early framing relationship is brought into the world of the therapy relationship, chiefly through body language. The therapist feels his or her way into it. I had to gradually get to know what it was like for Dan when he was little, by asking, What is he making me feel? and taking this as a communication about how it felt for him then. Supervision is a vital part of this process, helping to sort out the tangle of feelings and what they might mean. There is then the question of how to convey this new understanding. The dangerous feeling of the old connections for abused and deprived children in therapy Sarah Sutton is a director of the Learning Studio, has an independent practice as a psychotherapist, and teaches on the Tavistock’s Psychoanalytic Studies and Infant Mental Health programmes. Her book Being Taken In: the framing relationship is published by Karnac. She is currently working on her next book, Missing People. sarahsutton@ understandingchildren.org References 1 Simons DJ, Chabris CF. Gorillas in our midst: sustained inattentional blindness for dynamic events. Perception 1999; 28(9): 1059–1074. [Also online.] http://www. theinvisiblegorilla.com (accessed 21 August 2014). 2 Shepard R. Mind sights: original visual illusions, ambiguities, and other anomalies. NY: Freeman; 1990. [Also online.] http://www. anopticalillusion.com/2012/03/ impossible-elephant/#sthash. T6ATf1GA.dpuf (accessed 14 October 2014). 3 McGurk H, MacDonald J. Hearing lips and seeing voices. Nature 1976; 264(5588): 746–748. 4 Siegel DJ. The developing mind: toward a neurobiology of interpersonal experience. NY: Guilford Press; 1999. 5 Brochet F. Tasting: chemical object representation in the field of consciousness. Application presented for the grand prix of the Académie Amorim following work carried out towards a doctorate from the University of Bordeaux. [Online.] http://web.archive.org/ web/20070928231853/http://www. academie-amorim.com/us/ laureat_2001/brochet.pdf (accessed 21 August 2014). has to be crept up to gently. In my work with Dan, I had to find a way to bring this feeling of danger into awareness, without destroying the simultaneous experience of new emotional qualities. Talking too soon about his experience did not help; in fact it triggered him into panic. He taught me that it is not about the words themselves – certainly to begin with; it is about the way things are said, the timing, tone, pitch and intensity of the way we talk. We might call it the music of emotional connection. It is this process that in itself helps make a new road so that we can begin to draw a new map, which can help children, if not to leave their pasts behind, at least to see them in a new light, alongside new possibilities, and set off in a new direction. © Sarah Sutton 6 Schore AN. Affect regulation and the origin of the self. NJ: Erlbaum; 1994. 7 Perry BD, Pollard R, Blakley T et al. Childhood trauma, the neurobiology of adaptation and use-dependent development of the brain: how ‘states’ become ‘traits’. Infant Mental Health Journal 1995; 16(4): 271–291. 8 Balbernie R. Circuits and circumstances. Journal of Child Psychotherapy 2001; 27(3): 237–255. 9 Sutton S. Being taken in: the framing relationship. London: Karnac; 2014. 10 [Both these papers develop this idea from a psychoanalytic point of view] Williams G. Double deprivation. Internal landscapes and foreign bodies: eating disorders and other pathologies. London: Duckworth/Tavistock Clinic Series; 1997. Emanuel L. Deprivation x 3. The contribution of organizational dynamics to the ‘triple deprivation’ of looked-after children. Journal of Child Psychotherapy 2002; 28(2): 163–179. 11 Schore AN. Affect regulation and the repair of the self. NY: Norton; 2003. 12 Meltzer D. Temperature and distance as technical dimensions of interpretation. In: Hahn A (ed). Sincerity and other works: collected papers of Donald Meltzer. London: Karnac; 1997 (pp374–86). 13 Alvarez A. The thinking heart: three levels of psychoanalytic therapy with disturbed children. London: Routledge; 2012. 14 Ornstein R. The right mind: making sense of the hemispheres. Florida: Harcourt Brace; 1997. 15 Blonder L et al. The role of the right hemisphere in emotional communication. Brain 1991; 114: 1115–1127. 16 Schore AN. The right brain as the neurobiological substratum of Freud’s dynamic unconscious. In: Scharff D. The psychoanalytic century: Freud’s legacy for the future. NY: Other Press; 2001 (pp61–88). 17 Pally R. Memory: brain systems that link past, present and future. International Journal of PsychoAnalysis 1997; 78: 1223. 18 | Online synchronous work | BACP Children & Young People | December 2014 Online jottings Following from her first article about how she set up working via live chat,1 Emma Yates offers tips and hints to help others who wish to take this route T his article should not be read as a how-to guide to online working; it should be approached cautiously, just as you would a marathon runner extolling the benefits and joys of completing their first race. What you have to remember is that behind the evangelical joy of success is the unseen sweat, mistakes, cursing and self-doubt. I shall not really touch on technical/systems issues or recommendations, nor discuss the even more challenging issue of data protection – all of which require separate articles. And I have not covered email counselling for the same reason. But I had the privilege of managing a committed and experienced team of counsellors while implementing the introduction of an online counselling service for young people, so, while I will not regale you with all the nightmare scenarios narrowly avoided, the moments of ‘what are we doing?’ and the frantic calls for tech support, what I will try to do is draw your attention to a number of areas that will enable you to avoid some of the potential difficulties of online chat work. In addition, I will also include some of my ‘advice to self’ that I use when counselling young people online. Setting up an online service There is as much involved in setting up online working as there is in actually doing it, and if that isn’t done well enough, in my experience it backfires upon both you and the client. I’m addressing here the relational elements that I believe set the foundations for the service. Of course, much of what I think is important is inherent in establishing any service, so I will focus only on the issues that especially pertain to online working. One of the most important areas to attend to is the preparation with the referrer. Whoever is enabling the young person to access therapy online needs to have a good understanding of how it will work, as it will not be suitable for some young people. You need to be able to ‘sell’ online counselling in the same way you may sell face-to-face counselling. As I was never present in a venue to do this (such as a school or youth centre), I had to rely solely on the referrer understanding both counselling and the online version of it. A big ask. I would therefore recommend the following be considered: • Demonstrate the system to referrers so that they can see how it works, ask questions and work through their own doubts and fears about online working. • Demonstrate the system to potential clients if in an organisation – consider a drop-in, or a ‘chat to a counsellor’ type of session. • Ensure referrers know what counselling is like with you, and that they know how to pass on the key points of that to the young person. • Be clear about the requirements of the room where the young person will be online at their end. If possible check it out. • How will you explain to those at the client’s end why the client should still be in a room on their own despite working online? And why they shouldn’t share the transcript with others? Or will you even mention that this is possible? • Be realistic about the snags and difficulties that may occur with technology, and plan for this. • Think about contracting – how will you do this when you are not face to face? • How will you receive referrals securely and confidentially if you are not physically present? • What will you do with the transcripts, and how will they be stored securely? When and why might you print them out? What are the potential consequences of printing them? • Revisit your safeguarding procedures – how will they still work if you are not present, and how will you communicate with the client if they are not present? So, having addressed the key organisational issues, it then comes down to you and your computer. Here, I’m considering synchronous working, which is often called live chat. Pre-session preparation • What will you do if there are connection problems for you or your client? Do you have a plan B in case this happens – which it will! • You may want to consider a quick test run a couple of days before, just to ensure that the client’s computer can access whatever system you may be using. (Some schools will need their IT people to BACP Children & Young People | December 2014 | Online synchronous work | 19 sort this out, as unauthorised sites, and particularly ones involving live chat, are sometimes blocked.) • I used to offer a brief ‘come online and chat to see if you like it’ meeting, which allowed the young person to try out the system and see if they felt it might work for them. • I put notices up on my front door to ask visitors not to knock or disturb. • I take time to consider my work space. After all, I will be sitting there for an hour. Do I need a table? Can I sit in an armchair and type? Am I warm enough? Do I need a brew? •S et up and connect early. At first, I used to set up an hour before the session to ensure all my connections worked and that I could get online with plenty of time to sort out any technical problems. • If you have a choice of typeface, which will you use? What size font will you use? Can you use colour? Consider seeking guidance with regard to dyslexia and colour blindness (you can easily check this out online). Once the client is online • Ensure that you can type reasonably quickly. If you can’t, this may not be the medium for you. • Don’t worry about spelling – it can be reassuring for the client to see you make errors too. • Try to hit the return key fairly frequently (this sends your message) or clients can be waiting for what may seem like ages for your reply. • If you are pausing to think or read, tell them that. I sometimes type (thinking) or (hang on… I’m just reading this). In my experience, young people tend to write reams and then hit return. • You may have smileys and pictures on your system, and some young people use them regularly, so it’s fairly accepted to use these. But I usually wait for the young person to start using them first. • Remember silences do not work. • Remember, simple reflection of their comment just looks stupid. I had a young person once who told me that the last counsellor she had worked with online just typed back what she had written. She was furious with the counsellor – and so would I have been. Revisit your safeguarding procedures – how will they still work if you are not present, and how will you communicate with the client if they are not present? • It helps to be familiar enough with your own technology that if the client mentions a song or lyrics or similar, you can open another window and check it out there and then. • Use cut and paste. I use it for stock phrases that I use in most sessions, for web links and for recommending other organisations such as ChildLine or rd4u.1 This may be possible on your system or you may need to create a document that you can access instantly. • Be as real as you can online. The best online counsellors we’ve had have been people whose online presence was really visible and tangible. Their humanity shone through. Probably the most valuable aspect of my learning has been the training and practice sessions I had with colleagues. This allowed me to experiment with many of the aspects discussed above, it enabled me to become familiar and at ease with the system, and it allowed me to develop my online presence. I would recommend that any counsellor who wishes to work online with clients should practise with a colleague or any willing volunteer who can give genuinely honest and constructive feedback. Receiving feedback not only about the therapeutic elements but also about how you present yourself online is crucial. After all, if it turns out that we have the online persona of a dead leaf, then maybe we need not inflict that upon our clients! Emma Yates is a dry stone waller, a motorcyclist and an adventurer in the world of counselling. Having counselled for 14 years, she has developed special interests in working with children and young people and the LGBT community. Currently working in private practice, offering counselling supervision and training, she is particularly interested in using the outdoors in her practice. References 1 Yates E. Ready to enter the online world? BACP Children & Young People 2014; September: 35–37. 2 www.rd4u.org.uk 20 | Cybertrauma | BACP Children & Young People | December 2014 BACP Children & Young People | December 2014 | Cybertrauma | 21 CYBERTRAUMA What does cybertrauma look like when it enters the therapy room? Cath Knibbs offers practical examples and pointers to help us think about how cyberspace can be the unnamed source behind presentations of trauma, acute anxiety and developmental issues Cyberbullying Chloe is in high school and ‘knows for sure’ that people are writing negative things about her on the internet, which means for her that ‘everyone will see it!’ She stresses the everyone – and she is correct to some extent, as technically anyone can see what has been written about her if they know how to use social media. This is cyberbullying. Cyberbullying is rife on the internet and via mobile phone, and most young people will experience it at some time. It is a huge and traumatic issue for Chloe and not at all a grandiose view to take when you consider the scenario. I myself cannot comprehend fully what this is like for Chloe or anyone else. I’m sure Chloe is struggling too. Anyone that you care to think of is capable of seeing this information. How would that be for us to have some information about us in a space that is infinite by definition and a place we have no control over? Currently, in the UK, cyberbullying is a crime, but one that is not easily prosecuted. Police are often called into school to warn perpetrators – the best they can do. Chloe is lost for words about how to describe this. This space that we cannot see, touch or hear, feels as big as the universe to Chloe and other young people. She is traumatised by what has happened. Chloe works in the sand tray and shows me the space that surrounds her. The sand tray isn’t big enough to accommodate all of the people who see this information. It’s not big enough to contain her worry about what people think of her. People in the sand tray can shout to people outside of the sand tray about ‘the things they’ve read about me’. She is upset, saddened, and despises this. She tells me she is not ‘a drama queen’ (one of the things written about her). She uses the word ‘numb’ to describe this large space that’s both empty and full (of people) at the same time. This space follows her around and is in her head. It’s large and heavy. She doesn’t like herself and feels ‘they must be right’. She is angry, ashamed and overwhelmed and feels as if she cannot express this to an adult: ‘They don’t understand what it’s like. They say just ignore it, and it’s like, you know, not as easy as that.’ This space that we cannot see, touch or hear, feels as big as the universe to Chloe and other young people. She is traumatised by what has happened For illustration purposes: posed by model I have been researching cybertrauma. This covers various aspects of trauma-based referrals that are connected to the use of, and interaction in, cyberspace. Cybertrauma is a large area encompassing extreme, violent and graphic material, sexual content, bullying, stalking, grooming and exploitation. I will describe only a small number of examples in this article due to space constraints, but hope to help us think more about what might be going on for our young clients. (All the vignettes are a mixture of clients both real and fictitious to protect confidentiality and identities.) 22 | Cybertrauma | BACP Children & Young People | December 2014 BACP Children & Young People | December 2014 | Cybertrauma | 23 It is obviously horrifying for a five year old to see and hear a zombie being shot in half and still crawling towards the camera where I heard the noise – 10 years ago on a PlayStation game. Sam says that he’s watched his dad play this game and he doesn’t like it, although he only saw glimpses of the animal on the screen. He tells me that when he goes to bed he can hear his dad playing the game and he can hear the noise the animal makes. Sam cannot and does not understand that this animal is fictional. Moreover, as we spend more time in the room, Sam draws other fictional game and horror movie characters. All from 18-rated material. Useful pointers to identifying where background cybertrauma may be an issue Whenever she is alone she thinks about what has been written. It intrudes into her brain. She feels numb again. She takes a blade (the most commonly used one is from a pencil sharpener, freely available in schools) and she cuts her skin. She knows where to cut and how deep to go because she’s searched online and read up on aftercare. This is the very space that causes her anguish but is the space that provides a solution to it. However, now she feels something, and this is her way to express herself. When someone sees the visible scars in school, negative virtual comments and gossip start the cycle again. Chloe is a victim of cyberbullying and is also part of recent statistics: 12 per cent of bullying is carried out online rather than face to face. Even though this is a fairly small percentage in terms of an actual figure, it is on average one in every 10 clients and this figure has increased since last year.1 In other research, the figure is put at 21 per cent.2 The important thing here is that the vignette of Chloe is based on referrals for self-harm that were not initially linked to cyberbullying. Only after some time in the room, and an exploration of the client’s reasons for self-harming behaviour, has it emerged that cyberbullying seems to be the cause. Are we, as therapists, missing this by not initially asking questions about cyberspace or cyberbullying? It strikes me as a form of bullying that has increased in occurrence over the last few years and is not yet fully understood by some of us working with children. The concept of the bullying being permanently in print, recyclable and accessible to any and all other bullies means that it is a longer-lasting form of intrusion, terror and hurt for these young people, and I feel that we need to provide a space that holds our clients and contains this. Metaphorically, our therapy walls need to be ‘cyberproof’. Gaming, cognitive development and night terrors Eddie is five years old. He presents with bereavement issues and seems very sad. He makes a town in the sand. There are zombies – ‘loads of zombies get cut in half and then they get you’, ‘the zombies are baddies that you shoot’, ‘sometimes these zombies are in my dreams and they are scary’. Eddie introduces a few toy cars to the story and explains: ‘These are stolen off a mister that I just shot.’ He tells me this car is one he designed at home on his Xbox. He tells me it’s a Bugatti and that when he stole it, he drove over some people to get away. Eddie has used his sand tray story to tell me about two games that I instantly recognise – a parallel with the storyline of Call Of Duty: Nazi Zombies and Grand Theft Auto. These games are rated PEGI 18. In our next session, Eddie draws a picture. It is orange and green, and words like ‘scream’ and ‘scary’ and ‘die zombie’ are scribbled on it. He tells me this is what his dreams are like. He doesn’t like the zombies and they make scary noises. Sam, nine, has a different story to tell. He is really good at drawing. He presents with family issues and as we work together, he draws me his favourite cartoon character. This character is a ‘Digimon’ (similar to a Pokémon) and it’s called ‘slice and dice’. It holds a hammer and knife in its hand. Sam explains that this is to protect him from the animal that has a forked tongue coming out of its mouth and makes a sound like this… (he makes the most horrific and terrifying noise). I am genuinely shocked, and yet I know that I have heard this somewhere before; I just can’t place it as we work together. I say that I think the noise is scary and that I feel scared like he does. As we explore the noise and what this ‘animal’ might be doing, Sam says, ‘It looks like this,’ and draws the animal so accurately for me that I instantly recognise 1 Ask parents/clients about the client’s use of cyberspace at assessment, whatever the presenting issues, but especially where trauma with a small or big T seems present in order to learn about a client’s relationship with cyberspace. Is it daily? Is it into the night? Which applications does the client use and how (eg Xbox, Facebook etc on a computer/phone/ tablet)? This is important because Facebook on a phone will automatically play videos in the newsfeed unless settings are changed. 2 Ask parents how many ‘friends’ the client has on social media and if they know which sites/apps the friends use. Friends are about popularity, but ignore safety. This can be very important for client safeguarding because children add unknown people to increase their so-called popularity. 3 Ask the parents/carers about whether the privacy filters/settings on the house computer/tablets are set to block adult content – again, for safeguarding reasons and access to underage material. 4 In general conversations about cyberspace, ask clients about the kinds of thing they see or the games they play. It can create rapport between you and the client, but also provides knowledge about what they do in this space. 5 Research these games yourself so that you are able to chat intelligently with the client about the content. 6 Research ‘text speak’ and trends in order to better understand the client’s world and what they might be referring to. Some acronyms and words are common at certain ages and nuances of their external world. Words like ‘sick’ do not mean ill in the 9+ world, and acronyms change regularly (try www.netlingo.com/acronyms.php). 7 Use social media and/or the apps for yourself so that you can learn what they are like and do. Learn about their privacy settings too. 8 Do not get a child to show you how to use these in a therapy setting – for ethical and safeguarding reasons. Sam and Eddie are both traumatised and terrified to go to sleep at night, and their worries and anxieties are linked to material they have seen in inappropriate and age-restricted games. This does not come as a surprise to me. In both of these cases, I am left with ethical questions about the use and viewing of these games and the clients’ ages. However, society seems to have made this an acceptable situation, with many parents claiming that this is normal and keeps their children quiet. Or perhaps the truth is that pester power has overcome their common sense or they wish only to silence the nagging. Furthermore, it seems these games and consoles are used as rewards for good behaviour or doing chores. This means that I have to go against the grain of society’s seemingly entrenched belief that it’s just a game, they know it’s not real, what harm can it do? I have had to speak with the parents about the use of this material in the home and offer some education around the possibly traumatic impact this is having on their children – these games are not suitable for the children, nor is it OK for them to be bystanders or distant listeners. These clients are cognitively and developmentally unable to tell what is real or fantasy, and, due to the increasing technical skills of the gaming industry and enhanced computergenerated images (CGI), I will also suggest that this is going to be visually harder for even adults to distinguish from reality in future. What is really interesting about these two boys is how a normal element of child development for both ages, ie becoming scared of, and resolving, scary thoughts and feelings at night, has seemingly evolved into a new level of terror that includes disturbed sleep patterns and anxiety about the games’ content – it is obviously horrifying for a five year old to see and hear a zombie being shot in half and still crawling towards the camera. Our job as therapists is somewhat terrifying too, helping to sort out a type of trauma and damage that never used to occur from picture book reading. I have had to speak with the parents about the use of this material in the home and offer some education around the possibly traumatic impact this is having on their children – these games are not suitable for the children, nor is it OK for them to be bystanders or distant listeners I now wonder if the fear and stress response may have changed for these children who are witnessing these images in today’s virtual reality – and how this compares to what older people witnessed before the development of the games console. What is it like to be a four, five or six year old seeing these images? What is it like for a slightly older child, cognitively more aware, with a well-developed imagination and possibly a greater understanding of death, to watch or play these games? And worse, in many of these games, death itself is not the end, as there is the ability to ‘respawn’ (come back to life elsewhere in the game) or ‘glitch’ (cheat death in some way). Many of my clients have said that their understanding of life and death is that ‘you respawn’ or ‘find a glitch to help’. Child sexual exploitation (CSE) The rise of social media use by young people, especially synchronous applications that offer instant responses such as Snapchat, Kik (17+) and Omegle (18+), has meant that the level to which they are exposed to sexual material can be very high, unless restrictions are put in place. Many adults – parents, teachers and other professionals – are not as aware or as tech-savvy as young people, and many do not know how to do this. Young people use these apps and behave as they normally would among friends. They take risks, and react very quickly instead of waiting and then responding. This is quite normal behaviour for adolescents, but in a world that is not inhabited solely by other adolescents, the worrying aspect about these apps is that the technology can be misused by hebephiles and paedophiles to exploit young people sexually. In turn, this is leading to a rise in clients who are being referred to us for the Cath Knibbs is a psychotherapeutic counsellor (MBACP registered, awaiting accreditation) and supervisor, working with children and adults. She has a PG diploma in integrative child psychotherapy and is currently studying for an MSc related to providing therapy for victims of cybertrauma. She owns PEER Support Yorkshire CIC and is a consultant in cybertrauma, running workshops on cybertrauma for professionals and parents. BACP Children & Young People | December 2014 | Counsellor appearance | 25 aftermath of sexual exploitation. Clients can be reluctant to disclose about this, due to the shame, blackmail and safeguarding issues that are attached to it. Recent media coverage of Operation Yewtree and the Rotherham scandal highlights the ‘taboo and distanced’ approach of professionals to this subject matter. CSE via cyberspace is a new area of investigation and as such there is limited information that we as therapists can share at this stage. Jane and John are both primary school children and have been exploited in and via cyberspace. Their work in the therapy room mirrors that of the process of grooming: they expect that soon they will have to ‘do something’ for an adult – perhaps there will be blackmail and a threat to those they love. They expect that their story will be shared, and I suppose I am indeed doing that very thing as I write this article, except that they are disguised and unrecognisable composite clients. Sexual abuse that occurs via a webcam, phone camera or any other method, eg explicit videos and images being shared, is abusive and intrusive in a different way to that of the physically abusive touch. This makes it difficult for a child or parent to comprehend what has actually happened. Some professionals involved have appeared to take an attitude of ‘Well, what was actually done to this child?’ In the therapy room, I wonder how this feels for the child. The act of child sexual abuse is one that brings about its own transference in the therapy room and I ask myself at what level this changes when it’s happened via a space that can be considered real, virtual (generated by a computer or hypothetical) and not real all at the same time. But nonetheless, when CSE enters the therapy room, even hidden behind another presenting issue, we need to remember that it is equally traumatic for the child. References 1 Livingstone S, Haddon L, Vincent J et al. Net children go mobile: the UK report. London: London School of Economics and Political Science; 2014. 2 www.ditchthelabel.org/ downloads/Annual-BullyingSurvey-2013b.pdf For illustration purposes: posed by model 24 | Cybertrauma | BACP Children & Young People | December 2014 How do I look? Nick Luxmoore explores the importance of a counsellor’s physical appearance. Can the erotic transference become idealised or demonised and thus unavailable for discussion? 26 | Counsellor appearance | BACP Children & Young People | December 2014 L ucas and I were together in our supervision meeting, trying to understand what made 15-year-old Jade decide to end her counselling meetings with him. She’d recently split up with her much older boyfriend, which may have had some bearing on things, but she’d been reluctant to meet with Lucas long before that, needing to be fetched from classrooms and, finally, sending messages through teachers to say that she no longer wanted to see him. Lucas was a good counsellor, a thoughtful and honest counsellor. He was also a counsellor with straggly dreadlocks and a wild, blond beard he never bothered to trim. Despite wearing conventional clothes for work, he still managed to look like a hippie. I imagined Jade’s friends saying to her, ‘Are you going to see that bloke? The weird one?’ and I imagined her feeling embarrassed because, however much she may have felt appreciated by Lucas, he probably did look weird to her, and his appearance probably was hard to see past. Struggling to understand and not quite sure of the implications of my question, I asked, ‘Was it sexual, Lucas?’ Immediately, he asked what I meant. But explaining was difficult. I was embarrassed, afraid of hurting someone whose dreadlocks and beard probably meant a lot to him. Commenting on my supervisee’s physical appearance seemed entirely unfair, but I ploughed on, hoping that he’d cope with what I was trying to say, but worrying all the while in case I was saying more about myself and about my own response to his appearance than about Jade and whatever might have been going on between the two of them. ‘There are girls who have a strong sense of how men look,’ I said, clumsily. ‘They’re keen on men with slick haircuts, on fashionable townie-boys. By “sexual”, I don’t mean “Did Jade want to have sex with you?”, but I was wondering how comfortable she might have felt with you, physically?’ I squirmed. ‘Are you saying that I’m different from what she’s used to?’ That’s it, I thought, on stronger ground now, happy to argue that, in homogenous schools, it’s important to promote difference but that if a counsellor is too different, it potentially jeopardises the relationship. I knew that some young people in school jokingly referred to Lucas as ‘Gandalf’ and I’d heard him called ruder names behind his back. But still I was on shaky ground. If Lucas was black and Jade was white, would he be too different? Of course not! If he was gay and she was straight, would that be too different? Certainly not! So what exactly was I saying? I once supervised a counsellor who wore black all the time. He was well built and wore his black clothes very tightly, with shirt buttons undone at the top so that his chest hair was visible. There were tattoos on his arms and, typically, he sat with his legs apart, the outline of his balls visible inside extremely tight black trousers. Commenting on my supervisee’s physical appearance seemed entirely unfair, but I ploughed on, hoping that he’d cope with what I was trying to say I remember saying to him that it might be hard for a 13-year-old girl to relax, alone in a room with him and obliged to sit opposite such a frightening sight! I said that he needed to think about his appearance because appearances do matter in counselling and he’d lose young people if they couldn’t relax with him. He could have said that appearances shouldn’t matter, that he was being himself and was entitled to wear whatever he wanted. He could have said that unless I was prepared to ask his clients what they thought, I was probably only voicing some prejudice of my own about black clothes and expressing my own jealousy of his physique (I was jealous!). Fortunately, he didn’t say any of these things and we were able to talk more interestingly. Stepping back to consider I think there’s a level at which all relationships – including counselling relationships – are sexual in the broadest sense. We can’t help noticing and reacting to the physical appearance of the other person. We sit there with all of the person: not only with her words and internal life, about which we’ll talk a lot, but also with her clothes, colours, hairstyle, smell, the sound of her voice, the way her body shifts in the chair. In counselling with young people, difficulties arise when the erotic transference between client and counsellor becomes idealised or demonised, when we fancy the other person or find the other person repugnant. Our reaction will be informed by earlier relationships in our lives and by all sorts of unconscious processes, which is why erotic transference needs to be a regular topic of conversation in supervision. But our reaction to the person will also be informed by our objective as well as subjective experience and that’s why Lucas’s appearance seemed worth discussing. In my experience, counselling with young people requires a benign attraction to the other person and that attraction can take many forms. We might find the other person intellectually or emotionally attractive. We might enjoy their humour. We might find them physically attractive in a way that’s unthreatening, unarousing and yet enjoyable – in the way that a parent finds his or her child physically attractive. Schwartz writes that ‘in cases where strong erotic feelings are BACP Children & Young People | December 2014 | Counsellor appearance | 27 present in the consulting room, it is essential to be able to enjoy erotic feelings in the countertransference without conflict or need’.1 If the erotic transference and countertransference are idealised (we fancy the other person) or demonised (we find them repugnant), it’ll be too dangerous for sexuality to become part of the conversation for fear that these feelings will be acted out in some way. The subject of sexuality will be sublimated, avoided at all costs by the two people in the room. Yet it’ll always be there. And that was the issue for Lucas. Jade had just split up from her much older boyfriend with whom she was probably having a sexual relationship. It might have been her first sexual relationship. It would be hard for a 15-year-old girl to talk with her counsellor about this at the best of times (assuming she wanted to), but impossible if there was a sexual uneasiness between them. Young people only talk about the things and only talk at the level that they think their counsellor can bear. If they sense a physical or sexual unease in the counsellor, they’ll avoid the topic of sex and sexuality. I imagine that for Jade, as for most 15-year-old young people, how she looked and whether or not she felt sexually attractive was a hugely important part of her life. But it would have felt impossible to talk to Lucas about this if she felt that he looked strange or seemed uneasy in his own body. And he did look uneasy, his conventional shirt and tie at odds with his straggly dreadlocks and wild, blond beard. He was younger than his old man’s beard made him look, tugging at a stray lock and tucking it behind his ear as if anxious, uncertain about something. Looking for a good fit In choosing a counsellor, we look for people who are like ourselves in some way, imagining – rightly or wrongly – that we’ll be able to attach to these people, that they’ll keep us safe and understand us. Staunton2 identifies a ‘somatic’ kind of transference and countertransference in therapy, while Holmes3 proposes the notion of ‘hedonic intersubjectivity… a playful, self-affirming, interactive sensuality’ between the two people in the room. Of course, a counsellor’s physical appearance isn’t the only thing that we take into account in making our choice. We look for other identifications as well, for a rapport that can become Nick Luxmoore is a school counsellor, psychotherapist and author. See www.nickluxmoore. com His latest book, Essential Listening Skills for Busy School Staff: what to say when you don’t know what to say, has just been published (Jessica Kingsley, 2014). a therapeutic alliance. But how the counsellor looks is certainly one of the factors that we take into account. And if the counsellor looks odd in some way, then that’s not necessarily the end of the relationship because, so long as the counsellor seems comfortable in his or her oddness, we can relax. A counsellor might be sporting a bright green Mohican haircut: that in itself matters less than our sense of the counsellor’s ease or unease with the haircut. A Mohican haircut exuding anger is likely to disconcert. A Mohican somehow expressing a counsellor’s need to be noticed is likely to leave clients feeling anxious. Would Jade have felt better able to talk about sex and sexuality with a female counsellor? Possibly, but gender is only one of many factors when it comes to choosing a counsellor, and female counsellors are just as capable of disconcerting girls with their appearance. I’ve supervised excellent female counsellors who have lost girl clients because something made the girl uneasy: the counsellor’s vocabulary perhaps, or reticence, or low-cut top, or choice of middle-class clothes. Inevitably, there will be unconscious factors at play: a female counsellor might look more like a mother than a father and Jade might have all sorts of reasons to mistrust mothers. But appearances will also be important. An obese counsellor might find herself working with an anorexic girl. A pregnant counsellor might find herself working with a girl who’s had an abortion. Another counsellor’s wedding ring might be significant, or her piercings, or her sudden change of hairstyle. None of these things mean that the relationship is necessarily doomed, but they’ll almost certainly need to be acknowledged and thought about. They’ll matter. ‘How do I look?’ isn’t a question that we ask our supervisors. But perhaps we should. Robust, honest feedback might tell us important things about ourselves and our likely effect on clients. It was precisely this robust kind of feedback that I avoided giving Lucas. I could have said, ‘Lucas, you look a mess! You look like someone pretending to be a counsellor. Your hair and beard are at odds with your conventional clothes and that makes you look confusing.’ He might have hated me for saying this but could have taken it to his own therapy and thought about why someone might say these things. I think I’d have been doing Lucas a favour if I’d had the courage to say what I was thinking. References 1 Schwartz J. Attachment and sexuality. In: White K, Schwartz J (eds). Sexuality and attachment in clinical practice. London: Karnac Books; 2007 (pp49–56). 2 Staunton T. Sexuality and body psychotherapy. In: Staunton T (ed). Body psychotherapy. Hove: Routledge; 2002 (pp56–77). 3 Holmes J. Exploring in security: towards an attachment-informed psychoanalytic psychotherapy. Hove: Routledge; 2010. 28 | Service provision | BACP Children & Young People | December 2014 Founding a service: the nuts and bolts BACP Children & Young People | December 2014 | Service provision | 29 It has always been, and continues to be, an aim of ours to pay all qualified counsellors, and we continue to work towards that. Brainstorming first, acting second – don’t rush The all-important ‘to do’ list – some might call it a business plan – was critical for us as we sifted through a raft of ideas, needs and actions. We spent a considerable amount of time talking and planning before we were in a position to act on anything. Jane and I seemed to fall into roles – perhaps because we each felt they were the least scary for us. Jane is great at networking and ‘asking’, whereas my comfort zone is researching and writing. Building our structure with a mantra: ‘What is the purpose?’ What is the reality of founding a local counselling service? What do you need to consider before going that route? Pauline Culliney shares the story of setting up Community Counselling HP16 – with the intention of offering practical value to anyone thinking about starting such a service or who is in the process of doing so B efore I recount the journey, some wise words from hindsight: if you decide to undertake such a project, you will need energy, patience and courage – lots of courage in these difficult financial times – plus a dose of humour. I’m not sure I started out with all these but I acquired them pretty quickly. I’d taken a break from counselling during 2010 following a personal tragedy and some consequent therapy, so I was delighted to be asked by my colleague, Jane, to join her in her vision of setting up a local, affordable counselling service. However, I felt I needed to consult with someone who really knew me, my strengths and my weaknesses and that was my very first supervisor – who had nurtured me through my training. My biggest question for her was ‘Am I OK to do this?’ followed by ‘Should I do this?’ This opportunity highlighted the importance of having a good supervisor/supervisee relationship in which I was able to be open and honest, disclosing both the good and the bad. My supervisor and therapist have been pivotal in building my courage and self-belief, along with a dear friend who has stayed with me throughout. Jane had already begun the process of bringing her thoughts about the service into reality with two other counsellors. I came on board at the point where: • f unding from a charitable trust had been established • t he name chosen •a logo created and •m arketing cards and posters begun. I was initially asked if I would offer three hours of counselling a week, which seemed a gentle way for me to get back into the counselling world. But at the same time the other two founders discontinued their involvement due to other commitments and I ended up in the position of working with Jane to set up the service. As we already had significant funding established from a charitable trust, we secured accountancy services for advice, and ultimately registered as a Company Limited by Guarantee. This was the best option at the time and also protected us financially. We did look into becoming a charity and felt that this was something to establish further down the line – so we are now at that point and are exploring how best to move forward with charitable status. Of all the ‘setting up’ processes, what felt the most responsible and valuable task was putting together our own policies and good practice (P&GP) document – how we work. It provides us, and our clients, with a stable foundation to work from. Creating P&GP took time and focus – it certainly tests what you know versus what you think you know, but also what you clearly don’t. Although I did the research and put the wording together for our P&GP, it was very much a collaborative effort – important when developing such a pivotal framework for a service. We mulled over meanings, legislation and guidance for many days, making an early decision to avoid jargon. We wanted to understand exactly what we were writing, in the belief that those who then read it would also find it clear. For us, it was important that there was no doubt about the meaning of, for example, confidentiality, significant harm or competence. Everything had to be clear, concise and backed up with sound reasoning. Our mantra thus became ‘What is the purpose?’ – a mantra we still follow closely today. Our P&GP document encompasses the BACP Ethical Framework together with law and government guidance – the latter two researched and checked thoroughly. Part of my work is to keep us up to date with legislative and/or guidance change that could affect our service, particularly with regard to safeguarding and child protection. Good sources for this are: •C ASPAR – an update service run by the NSPCC1 • Coram Children’s Legal Centre2 • The local authority in the appropriate area. From a practical perspective, we were fortunate in finding a supportive local pharmacy whose owners are extremely active and forward thinking in what they provide to the local community. We rent a room at a low, negotiated rate and we have been allowed to furnish it ourselves – turning a very clinical room into a welcoming space for our clients. We also have a working arrangement whereby we don’t pay for cancelled or non-attended appointments – a set-up we truly appreciate. For evening appointments, we have a separate venue and also offer the facility to see clients in their homes if they are unable to travel for health and/or mobility reasons. Community Counselling HP16 So, here I am in 2014, Deputy Director of CCHP16 and responsible for children and young people who use our service, as well as for safeguarding issues and a multitude of other jobs. We are at present offering an average of 38 counselling hours each month, but have the potential to provide 156 hours as we gradually recruit more counsellors. In the three years we have been up and running, we have seen clients from age 11 to 80+ years and feel proud we have reached so many generations. To maintain our affordable counselling vision, we have a fee scale that offers clients guidance in deciding what to pay, based on household income and circumstances (they may not have access to household income). We also offer free counselling to those unable to pay, allocating two free places at any one time. Our intention is to turn no one away, whatever their circumstances. The foundation we painstakingly built over many months is what has created the stability and care we enjoy for ourselves and our clients today 30 | Service provision | BACP Children & Young People | December 2014 Marketing – beyond word of mouth We began by putting up posters, distributing information cards about us and networking with anyone and everyone who cared to listen. Networking has been an extremely valuable way of both promoting ourselves by word of mouth and becoming part of the community. We were invited by the local food bank to become one of the care professionals who can identify people in crisis. Early on, we placed an advertorial – a written piece about counselling – in a local paper. From this, we gained several client enquiries. We began with a very simple website that was created without charge by an acquaintance; this was a good place to start and one less thing for us to do. But we soon realised we wanted to change certain words, expressions… well, actually the entire thing! We now use a web service through which we are able to create what we want and have full control at all times over changes we might need to make. It took some time to take the leap into this, as it was another job added to our ongoing list. But it was one we knew was critical to getting our message out there and creating an accessible platform for clients – especially young people who research online by default. This transition has brought with it an increased number of client enquiries, particularly from young adults aged 18 to 25. We continue to think about where we can generate interest and how we can get our message to potential clients. With that in mind, we have joined Twitter and are working on a Facebook page to connect in a relaxed and personable way. While it remains early days, our vision is to create a mix of informative and supportive content for clients, counsellors or anyone interested in what our service has to offer. We are learning to keep up with the times. It is said that it takes a business around two years to really become established. That certainly rings true with our experience. Although the idea of the service was very well verbally supported by local GP practices, the support initially stopped there. We had, perhaps Creating a policies and good practice document took time and focus – it certainly tests what you know versus what you think you know, but also what you clearly don’t naively, thought that GPs would refer some of their patients to us, as Healthy Minds3 always had a long waiting list. This was not to be the case. We did, however, manage to get an advert on one of the surgery’s rolling information boards, together with their agreement to have our information cards in reception. With regular reminders that ‘we are here’, over the last year we have not only begun to receive GP referrals but also referrals from Healthy Minds – we can’t help but feel accepted and valued at long last as professionals. The lesson is to never give up promoting. Where do our clients come from and what can we offer that is different? Policies written, venue secured, insurance sorted, marketing printed – we were ready to roll, but with a ‘chicken or egg’ question – do we need more counsellors on board for all the clients that might ring? What if no clients ring? We referred back to our mantra ‘What is the purpose?’ which threw up the answer that we needed sufficient counsellors on board to offer counselling support to vulnerable people in need. It would be unethical to begin the service and not be able to accommodate clients. So we recruited two counsellors who were in their final months of training. At the same time we welcomed on board a supervisor willing to provide monthly group supervision and support for them. What transpired was a service with four counsellors, a group supervisor and no clients for several months. From now on, however, we’ll expand recruitment as the client portfolio increases, although we’re under no illusion that the plan might have to change at some point. We have become very accustomed to change. Being aware, through GP referrals, of generally long waiting lists and short-term therapy as the default model, we wanted to offer clients a choice – short- or long-term therapy at the moment someone wanted or needed it. Being able to offer open-ended counselling at weekly or other intervals where necessary feels like truly giving the client choices to suit them. At present we have the luxury of being able to give as much time as is wanted, needed or useful – facilitating a journey for our clients that can clean emotional wounds far beyond the surface. What we also offer is a ‘beyond school’ service – for holidays and those clients who feel safer seeking help outside of the school environment. School counselling is vital, but with many schools only having one parttime counsellor (with a waiting list) and a common concern (of both teachers and pupils) about missing lessons, it can only be a good thing for young people to have the option of another place to go. We were fortunate, early on, to have been signposted from two local secondary schools as a service for children on their waiting list. It is an area of work we wish to expand, as we feel we can be of particular use to those young BACP Children & Young People | December 2014 | Service provision | 31 people whose parents are involved in them accessing counselling. However, it remains imperative that school counselling continues to grow for those young people who do not want any parental involvement. How involved should parents/carers be? It became clear quite early on that parental inclusion to some extent would be beneficial for the child – particularly as there is usually a fairly lengthy telephone conversation with that parent or carer expressing concerns about their child. Where a parent or carer contacts us about their child, we ask them to attend for part of the first free session – the main aim being to establish clarity about confidentiality and the independence of the child in the counselling room. We strongly believe this shouldn’t be left to the child to explain to a questioning parent after the session, nor is it enough to explain to a parent over the telephone. We back this conversation up with leaflets for both young clients and their parents. Our set-up appears to help the parent or carer feel connected and supported rather than excluded – and it makes sense that they would want to meet the person to whom they are entrusting the wellbeing of their child. Where appropriate, we offer an alternative counsellor for the parent, which has been taken up on occasion. While we do not offer family therapy, working with parents or carers when needed is important. We have not ruled out offering family therapy in the future, as we have had adult clients whose issues have been around serious breakdown in relationships with their teenage child, but at present, we can only hope that the children of these adults have also benefitted in some way from the changes in their parents. Our young clients have come with issues around bereavement, domestic violence and extreme anxiety, all of which have had a huge effect on their happiness or attendance at school – often due to the addition of either their anger in school, being bullied or nonattendance. It became clear that, for these clients, counselling out of school was helpful – talking about their difficulties away from the school environment seemed to separate the problems of school (often the parental concern) from their actual emotional difficulties of bereavement, domestic violence or anxiety. Some of these young people have expressed the opinion that counselling outside of school has felt more confidential and contained. My journey has been mentally challenging, fulfilling and educational all at once. It is something I remain proud of and that has been, and continues to be, a thorough CPD experience. There have been times when the organisational needs have felt overwhelming, and Jane and I have both said ‘we just want to be counselling clients’. But what I have come to appreciate is that the foundation we painstakingly built over many months is what has created the stability and care we enjoy for ourselves and our clients today. One other thing I’ve come to appreciate is that the process of counsellors ‘pooling together’ – whether you wish to call that a ‘service’ or otherwise – creates a supportive experience for counsellors, makes it easier to raise a profile among other professionals, and ultimately gives prospective clients a real choice. Strength in numbers springs to mind. In this climate of cuts in services, perhaps this is a way forward? If you’re about to head down a similar path, I’d like to leave you with a few thoughts: • Give yourself a good 9-12 months just to set the service up. • Build a solid, well-researched foundation that will carry you through the growing service, and have the courage of your convictions. • Our mantra – ‘What is the purpose?’ – may be helpful in clarifying the ‘why’ behind thoughts and/or decisions. • If you are already managing an established service, be sure that the requirements on you don’t conflict with the law or your own ethics and way of working. If they do, challenge them. Pauline Culliney is a personcentred counsellor, Deputy Director of CCHP16, and a sessional lecturer at Amersham and Wycombe College, where she co-delivers a course in counselling children and young people, developed by herself and a colleague. She provides workshops/training for local organisations working with CYP and has previously worked as a counsellor in a youth agency, local primary and secondary schools and Place2Be. References 1 The NSPCC Information Service’s weekly CASPAR email alert can be subscribed to via [email protected] 2 www.childrenslegalcentre.com 3 Healthy Minds is an NHS primary care psychological therapies service. 32 | Supervision | BACP Children & Young People | December 2014 BACP Children & Young People | December 2014 | Supervision | 33 New framework for supervisor training To provide consistent standards for supervisor training and link training to evidence-based practice, BACP has launched a new supervision training curriculum. Helen Coles reports B ACP has launched a new Counselling Supervision Training Curriculum, which offers training providers a framework for the delivery of supervisor training. The new curriculum can be taught at certificate and diploma level to post-qualified counsellors and the suggested minimum assessment standards can be adapted to be taught in higher/further education and by private training providers. The curriculum is based upon A Competence Framework for the Supervision of Psychological Therapies, which was developed through a comprehensive research review overseen by an Expert Reference Group led by Professor Tony Roth. Building on this, BACP commissioned a research report from the University of Leicester in 2011 on the applicability of the supervision competences to practice. The report confirmed that the competences are representative of supervision practice in the field and made some recommendations for additional competences. To ensure best practice, the new BACP curriculum has incorporated those recommendations, including input on the role of independent consultancy supervision. Consultancy supervision, also known as ‘supervision of supervision’ is a requirement of the BACP Ethical Framework and provides a developmental and supportive function to supervisors. Purpose of the curriculum A recent internet search for information on counselling supervision courses in the UK returned 464,000 results, with courses being taught by a range of providers across the education and private training sectors, at varying academic levels, for different durations and across a range of modalities. There are many different awards and qualifications used for supervision training and these can be confusing for the trainee. A BACP internal report, Counselling and Psychotherapy Supervision Training in the United Kingdom 2008, confirms the problems of making an informed choice about training to be a supervisor. According to the report, the most common awards are at certificate and diploma level in supervision. The majority of supervision trainings take place within the private training sector, with the diploma in supervision being the most popular. In higher education, the postgraduate certificate in supervision is the most common training. However, distinguishing what the awards and levels of qualification mean is further complicated, as some of the courses in the private sector do not link in with the Qualifications and Curriculum Authority’s National Qualifications Framework or the Quality Assurance Agency for Higher Education, and as many as 40 per cent of private providers who participated in the study at that time did not respond to the question about external validation, or stated that they had no external validation. Some of the shorter courses did not offer an award. Methods of study Supervision courses vary widely in duration of training and tutor contact hours, which can range from 12 to 500 hours. Almost all supervision training is done on a part-time basis with the most popular option being modular courses delivered over weekends. In 2008 only one course had a formal distance-learning component. It would be interesting to revisit the r eport today to see if advances in technology and the increasing availability of online training and e-learning have enabled a more blended approach to learning. For example, the recently launched Counselling MindEd e-portal (http://counsellingminded.com), developed by Health Education England in collaboration with BACP, provides access free of charge to e-learning sessions for counsellors who wish to develop their skills to work with children, young people and young adults (CYPYA). There are also specific sessions for supervisors who wish to develop their skills to work with counsellors of CYPYA. Counselling MindEd is not only aimed at individual learners but also at counselling training providers, who can use the resources to supplement existing training. What does it mean for training providers? To date the feedback from training providers on the BACP curriculum has been very positive. Some training providers may have concerns about adapting their current format or fear losing their autonomy or creativity. The curriculum is not, however, intended to be prescriptive but is designed to be flexible and can be taught to students with differing abilities at different academic levels. Its purpose is to provide consistent standards of supervisor training and to link training to the evidence base for supervision practice. The curriculum covers the range of topics needed for comprehensive supervision training and consists of nine units or sessions and a session-by-session guide that connects the session to A Competence Framework for the Supervision of Psychological Therapies. The curriculum suggests pathways for both post-qualification certificate and diploma level and is consistent with the National Qualifications Framework. Training providers can also adapt it to meet the needs of their particular awarding body. Trainers can choose to select and teach the units in the order that best suits them and the needs of their students and they can also elect to omit one or more of the sessions on theoretical models to match the approach to the primary model of their institution or their students. Trainers are encouraged to use their creativity in the development and delivery of the practice sessions that accompany each unit, bringing theory to life by connecting it to practice. Training providers who use the curriculum and want to have their supervision training courses recognised by BACP can currently apply to do this through the BACP Continued Professional Development (CPD) Endorsement Scheme. BACP accreditation is however currently under review as we recognise the need to develop the means to recognise specialist postqualification training, like supervision training that exceeds the current 60-hour limit of the CPD Endorsement Scheme. In future, aspiring supervisors will be reassured that a course teaching the BACP curriculum is comprehensive and contains the elements required for competent supervision practice. The curriculum can be used to meet the knowledge requirements of BACP Senior Accreditation (Supervisor). The current revision of the BACP Ethical Framework may in time impact upon the role of supervision and members are encouraged to keep up to date with the progress of the revision. Helen Coles is Head of Professional Standards at BACP. FIND OUT MORE The new BACP Counselling Supervision Training Curriculum is available for members to download free of charge from www.bacp. co.uk/research/resources/ index.php. For further information or to give feedback on the curriculum, email: [email protected] 34 | Families | BACP Children & Young People | December 2014 BACP Children & Young People | December 2014 | Families | 35 B Working with families efore becoming a child and young person’s counsellor, I was a mainstream teacher. What convinced me to change direction was OFSTED’s assumption that all children should follow the same curriculum and structure in the hope that a universal standard of excellence would be reached. I began to wonder if I was the only one who thought the idea preposterous. Children are not factory products to be moulded and processed until fit for purpose. Many fall off the educational conveyor belt along the way or remain close to the edge, desperately clinging on. Even those who pass through the system with credit can arrive at the other end and still be unemployable. So I took it upon myself to step in and listen to the children along the way. I wanted to give them space to learn about themselves and think about their feelings and actions in order that they might survive and find a measure of success. Since then, however, I have found counselling work to be valuable and rewarding. But I have kept realising that my focus has needed to shift from working in isolation with the child to embracing the context of the whole family. Like Mones, in his book Transforming Troubled Children, Teens and their Families,1 I realised that the family is better considered as a whole organism than the sum of its parts. Working one to one with children is useful, if not vital, for exploring their internal world. Yet it is also rather tantalising in that I can only ever link their revelations to their subjective view of the outside world. Not only that, but I find myself drawn in, becoming prejudiced and biased towards their interpretations and agreeing or, even worse, feeling indignant on their behalf about all the injustices and slights that they report to me. I have ended up suspicious of teachers and parents or carers. They have sometimes become monstrous in my mind. Usually, however, after a few sessions of getting to know the child, I have always contacted the parents or carers to meet with them, and most often ended up feeling ashamed. How can parents be involved in their child’s therapy so that feelings are shared where they need to be heard? Judith Sonnenberg describes her groupwork with families © Oleg Golovnev / Shutterstock.com Balancing various truths Leshai* complains that her mother loads her with too much responsibility for her younger siblings, who, she claims, are wild. She feels that her mother ignores her needs and is preoccupied with her own life. Mother is invited in and I already feel angry. Yet there before me sits a slightly built, timid woman, at her wits’ end. She is a single mother of four children. Her husband has been diagnosed with a mental illness and lives in sheltered accommodation. Her children have become tyrants. In his absence, she battles constantly with them, which is why they see her as an ogre. She thinks she is being a good disciplinarian by shouting at them until they do as they are told or run away. She attempts to be both caring mother and firm father, but she cannot see that she is gradually alienating them from her. Anthony* claims that his father never speaks to him. Always on his computer, Dad even works in computers, which monopolises his time. The only time Dad spends with Anthony is when he takes him to a fast-food outlet. Even then, neither of them speaks to the other. But when Dad arrives at the session, he does not stop talking. It is as though a tap has been turned on. I sit there in disbelief. I have been expecting awkward silences and passive aggression. He tells me how his first wife, the boy’s mother, is living in another country. He feels guilty because he is responsible for the split and the boy misses her terribly. The silence between Anthony and his father is made up of unspoken accusations and resentment on both sides. Clearly there is a lack of direct communication of feelings between the generations as parents and children move ever further apart. Both parties feel misunderstood and not safe enough to express how they are feeling. Parents bring their baggage from their own traumatic pasts, which they cannot bear to unleash, while children try to work out what is going on and why they feel the way they do. This observation was again clarified for me by Mones,1 who states that ‘children are immersed in the present family drama’ whereas ‘parents suffer from the residue of their past childhood suffering’. Often, the parents of those who act out cannot face the needs of their children. The children remind them too painfully of their own unresolved losses and traumas. So they avoid them and attempt to compensate with material objects, money or food. They cannot then understand why their children break their toys, fritter the money or develop anorexia. Children thrive on a loving emotional attachment to their parents or caregivers. According to Bowlby,2 they develop an ‘internal working model of predictable and loving behaviour’ and interact with the outside world accordingly. How can children attach to a parent who is cut off from feelings? This does not make the parent a baddie, just a parent who, according to Winnicott,3 is not able to be ‘good enough’ and unconscious of it. It creates havoc, and the problems compound as the children work their way through school. I began to wonder what I could do to bring parents and children together in a sympathetic atmosphere of mutual appreciation and safety 36 | Families | BACP Children & Young People | December 2014 The way I was tempted to react to parents at first is apparently not unusual, according to Shemmings and Shemmings in their book Assessing Disorganised Attachment Behaviour in Children.4 There, they demonstrate an empathic model of working with parents to combat these feelings of disapproval that might emerge. It was formulated to help child protection practitioners keep a level head when dealing with parents of disturbed children. When interviewing parents, they are reminded to stand back and think beforehand in order to remain neutral, and to employ ‘non-directive curiosity’ rather than being tempted to burst in with direct judgments. BACP Children & Young People | December 2014 | Families | 37 The whole six-week scheme has a theme such as ‘Feelings’, which is then broken down into different topics. As an example, in one session we examine famous portraits such as the Mona Lisa to talk about how she might be thinking or feeling (see figure 1). We ask children and parents to comment on the picture. We ask open questions such as ‘How do you think she is feeling and why?’ ‘Do you think she is rich or poor?’ ‘Do you think she has any children?’ ‘What job does she do?’ ‘Where was she born?’ and ‘Does she have any brothers or sisters?’ Many of the children think she is wealthy. Some think she looks sad because she has left her children behind. Taking things forward in a practical way As a counsellor, I seriously considered this approach. I began to wonder what I could do to bring parents and children together in a sympathetic atmosphere without it being too obvious. I wanted to create a climate of mutual appreciation and safety. I wanted to break down the barriers of communication using my own skills, knowledge and experience, determined that if I was comfortable and enthusiastic, my group would be too. As a teacher, I had encouraged the children to express themselves through creative media. I insisted that there was no such thing as right or wrong when it came to self-expression. This seemed to unleash a torrent of creativity in my pupils. It was also fascinating to discover what children could tell me through their creative work. For example, Caroline* was an exemplary student – sweet and mild mannered, kind to everyone. For her coursework, she designed a moving tiger in minute detail. Its jaws snapped shut when the tail moved. She laughed heartily at this dangerous creature. Caroline’s father was overprotective. He loved his teenage daughter and thought he showed it by keeping her in at night even though her friends were allowed more freedom. As an eminent member of the local community, he also had an image to uphold. Caroline had to stay in and complete her schoolwork to gain the results that would reflect well on him. He imposed strict limitations, making her feel stifled and extremely angry. Her tiger’s sharp teeth snapped away as she demonstrated to me just how cross she was with the situation. Thinking about all these aspects, I have formulated a six-week project in school for parents, carers and children, which I call ‘Talking Through Art’. There are funds in schools for work such as this, but head teachers and special educational needs co-ordinators (SENCOs) have to attach sufficient importance to it. The SENCO selects the children. Usually, there is a specific issue, such as children who are too quiet or children from chaotic backgrounds, and children are gradually selected throughout the term rather than being plucked immediately from the middle of a crisis, which could prove counter-productive. Figure 1 Mona Lisa © Oleg Golovnev / Shutterstock.com Mones1 uses a model of direct questioning to ascertain a child’s ‘strategies for survival’ and ‘attitude to family’. He brings out children’s feelings by making them feel safe and complimenting them when they speak at length. He feels that creative activity can be too openended, making it too vague. However, I find that by referring to feelings through a third person, such as the subject of the portrait, the process can be focused yet not too personal or intimidating. The child is naturally less defensive, in most cases eager to speak about the subject, and indirectly revealing information about how they or others in their family might be feeling. When a child comments that the lady in the portrait is feeling very sad, it triggers a response in her mother about her own sadness. We explore in front of the group why she is feeling that way. In turn, the child feels free to release her feelings of resentment about her mother’s preoccupation with her depression. Both sides communicate and become sympathetic towards each other. Reparation takes place between them. To further explore relationships, parents and children paint each other’s portrait by observing each other. In the large group, we come back and discuss the paintings. Children paint their parents’ faces in colour. One mother is given a blue face and looks as though she is having apoplexy. This is a mother of particularly hyperactive children. Often, children paint pictures of their mothers with smiles on their faces because that is their wish. Janey* paints her mother with a hint of a smile on her face, like the Mona Lisa, but tears are rolling down her cheeks (see figure 2). Ryan* refuses to paint his mother at all. He just sits there crying. Ryan was fostered by his grandmother at birth, as his mother’s partner abandoned her. When his mother remarried, she promised her son that she would take him back. That was the plan but it did not come to fruition and the boy is furious. We invited his mother to the session and he was able to show her just how hurt he was feeling. Another topic I use is ‘Bedtime’. The children paint monsters under the bed or peeping from behind moonlit curtains. We discover as a group that unresolved issues from the day culminate in frightening feelings and phantasies at bedtime. Unless time is spent unravelling these before sleep, problems arise. Gemma* never gives way to sleep at night. In the session, she is able to appreciate the effect this is having on her father. He paints a picture of his daughter crying on the stairs and himself crying at the bottom of the stairs. She feels safe enough in the room to discuss her fears at bedtime, and both she and her father agree to spend more time listening to each other before bed. We discuss just about everything in the group, reinforcing the code of confidentiality at all times. Children become brave enough to tell mothers to spend less time on their phones. They tell us that parents don’t play with them or take them to the park. In the safe environment of the room, parents are able to take these criticisms and think about their actions. This way of working is a much more powerful and resonating tool than any counsellor or teacher informing the parents of their children’s needs. On the other hand, children are privy to sides of their parents never witnessed before. Simon* feels undermined by his father’s strict rules and discipline. He is withdrawn and cowed. In the session, his father tells us that he was a general in the army and was very proud of his rank and achievements. Simon listens in wonder as his father regales us with stories of army life. A new respect evolves on both sides after that and father becomes more forgiving as he realises the effect his training has been having on his son. Pushing his son away from him was the last thing he intended. These are sample topics. Every time we set up the project we have a different emphasis to keep it alive and current. We might refer to the latest computer game characters and create scenarios with plasticine. This is a method promoted by George Enfield5 in the book Engaging Boys in Treatment, in which he says that ‘less powerful boys can transcend their limitations’ by referring to their super-heroes. As a facilitator, I often become the forgiving female figure and the SENCO takes the more direct male approach. This works for us in the role of a supportive parental couple. It proves to be supportive especially as we are able to recognise when the other might be reverting to becoming judgmental and biased. It keeps the group safe. Rather than using a form of negative persuasion, we have to work hard to convince those parents that they are needed to contribute to the mix in a positive and inclusive way 38 | Families | BACP Children & Young People | December 2014 Groups as creative, non-judgmental containers I have chosen this method to work with families as I am from a creative background. Another method used by the school is called ‘Talking Together’. This is based on an informative lecture to parents by a psychotherapist, followed by the parents talking with their children using the strategies learned. This makes parents feel worthwhile and brings them into school without making them feel judged. Children appreciate that we can relate to their need to keep their ‘good object’ safe – as described by Melanie Klein6 – and they will open up far more without fear of destroying it. Any future sessions with the child then become deeper and more rewarding. I think that groups can offer a containing structure so that families don’t feel so singled out. Nevertheless, some parents feel that simply being selected implies criticism. Rather than using a form of negative persuasion, we have to work hard to convince those parents that they are needed to contribute to the mix in a positive and inclusive way. In the words of Bion: ‘The neurosis displayed as a problem of the individual, in treatment of a group it must be displayed as a problem of the group.’7 I feel that this is particularly so for the family as a group, and furthermore I apply this philosophy to groups of families. Thinking in this way prevents the problem being the sole responsibility of the child. Once the child is relieved of that burden, thinking can take place. The child has room to breathe and consider what is going on for them. According to Freud,8 traumatic events are repressed into the unconscious in the individual. Thinking of the family as a whole organism, I believe the family also represses painful feelings from the past, obliterating them from the collective consciousness. Any attempt to retrieve them is met with fierce resistance. Mones1 calls these powers of resistance the ‘fire fighters’. By BACP Children & Young People | December 2014 | Research project | 39 sharing feelings in the group, resistant defences break down. Quite often, tears emerge. As facilitators we allow and respect the tears while the family member explains to all of us what is on their mind. When we listen and show that we empathise, they realise they are not alone and healing begins. *The above cases are based on an amalgam of cases, and any identifiable details have been carefully removed. Permission has been granted for the publication of the portrait of ‘The tears behind the smile’. Evaluating a service Figure 2 The Tears Behind the Smile* Sarah Perry and Simon Carpenter introduce a pilot project that received BACP seed-corn funding to support the young people themselves in evaluating a counselling service for children and young people who have experienced abusive relationships W e would like to provide an overview of a pilot project that encouraged young people to consider how they would evaluate the effectiveness of a counselling service. We will explain why we wanted to do this project, the practicalities of carrying out such a research project and what we learned from the process. We hope this overview will provide a good insight into what is entailed in doing research with rather than on young people and service users. Measuring outcomes Judith Sonnenberg was a senior teacher for 25 years and trained as a counsellor for children in educational settings at the Tavistock Clinic. She now practises in schools in Ealing and Harrow at both primary and secondary level specialising in working with families. As an accredited counsellor, she has developed her private practice to include young people in Harrow with autism. judithsonnenberg@ googlemail.com References 1 Mones AG. Transforming troubled children, teens and their families. New York: Routledge; 2014. 2 Bowlby J. Cited in: Silberg J. The child survivor. London: Routledge; 2013 (p17). 3 Winnicott DW. Theory of the parent-infant relationship. International Journal of Psychoanalysis 1960; 41: 585–595. 4 Shemmings D, Shemmings Y. Assessing disorganised attachment behaviour in children. London: Jessica Kingsley; 2014. 5 Enfield G. From virtual to real. In: Haen C (ed). Engaging boys in treatment. London: Routledge; 2014 (pp135–151). 6 Klein M. The psychoanalysis of children. New York: Free Press; 1932. 7 Bion WR. Experiences in groups. London: Tavistock Publications; 1961. 8 Freud S. Five lectures on psychoanalysis. London: Hogarth Press; 1910. It is hard to imagine working in mental health services without some awareness of evidence-based practice (eg guidelines from the National Institute for Health and Care Excellence – NICE) and practice-based evidence (eg guidelines from IAPT). As professionals, we are encouraged to refer to the evidence base to inform our practice and what we deliver, and in turn collect our own evidence to demonstrate the effectiveness of our own services. In addition, commissioners of services have become more interested in outcomes as well as outputs. However, there is a substantial gap between research and practice, particularly in terms of how to best measure outcomes, wellbeing and the effectiveness of a service. Consequently there is much cynicism around measuring outcomes. We can all feel manipulated by statistics and personal accounts. Personal accounts provide a snapshot of an unfolding story, and statistics raise awareness rather than explain complex interactions between personal, social and cultural factors in an individual’s life. The extent to which service evaluation and research projects raise questions and encourage reflection or are reductive and involve some deception, or perhaps a mixture of the two, is open to debate.1 Participation research As professionals working in both statutory and voluntary sectors and in private practice, we have increasingly become aware of the importance of evaluating our practice and being able to demonstrate that what we do makes an important difference to people. However, we have also felt constrained by how we gather evidence for our practice, which is very much determined by scientific models for acquiring knowledge and set ways of carrying out research. We both worked for a charity (CLEAR – see www.clearsupport.net) that provided counselling and therapy to children and young people who have experienced abusive relationships, and this charity regarded itself first and foremost as a service for children and young people. We began to wonder what children and young people would consider important if they had more input into the evaluation process, beyond completing standardised questionnaires and feedback forms. The Department of Health’s report Quality Criteria for Young People Friendly Health Services, commonly referred to as ‘You’re welcome’2 refers specifically to ‘young people’s involvement in monitoring and evaluation of patient experience’. Again the focus is on capturing young people’s experiences and collecting their views of the services they have received. However, professionals and services tend to remain in charge of the evaluation process and there is less attention paid to whether the evaluation process itself needs evaluating. We were aware that therapists who worked within CLEAR were not always very positive about the outcome measures used, and they, too, had reasonable 40 | Research project | BACP Children & Young People | December 2014 We considered what the alternatives might be, particularly if young people were involved in the selection and development of measures and more involved in the evaluation process reservations about outcome measures and their strengths and limitations. This resulted in us considering what the alternatives might be, particularly if young people were involved in the selection and development of measures and more involved in the evaluation process. There are a number of useful guidelines produced by charities that deal with how best to involve young people in research, development and evaluation.3-5 Distinctions are made between involving young people as active partners or participants and seeing them as mere subjects of research. There are different levels of involvement in research, from consultation to collaboration to user-control or ownership of the research, with the former being the most frequently applied and easily arranged and the latter the least frequently applied and most challenging. These guidelines raise important questions, not only about asking an organisation how committed they are to user empowerment, but also about how best to train young people so that they are able to carry out good-quality research themselves and complete a project within time and resource restraints. It is recognised that involving service users and the public in research can improve the quality of the research itself in terms of making research more relevant and robust, but there are power, development and resource issues that frequently hinder such involvement.6 This project entailed a collaboration between young people and therapists who were involved with CLEAR, and a clinical psychologist who worked independently of the organisation and was involved in the evaluation of the service as a whole. The project invited therapists and young people representing CLEAR to reach a consensus on in-house evaluation procedures, with the aim of testing these out in the next phase of the project. It was also hoped that the participatory aspect of this project would help to empower children and young people and further develop their confidence, knowledge and skills. Overview of the project The young people who took part in the project were part of CLEAR IDEAS, a consultation group made up of members aged between 10 and 18 years. These members were young people who had experienced therapy with CLEAR or who had a family member with connections to the service. Membership for this group varied but generally involved between six and 12 young people between the ages of 11 and 16 years. Initially we anticipated that participation in the project would involve attending two-hour meetings on a monthly basis. However, arranging regular meetings of this frequency proved problematic. Consequently, meetings tended to be bi-monthly, during school holidays or on Saturdays during term time, and either lasted two hours or a whole day (10am to 3pm). Participants received vouchers of their choice for attendance at each of the workshops (£20-£30 equivalent) as an acknowledgement that they were making a valuable contribution to the running of the organisation and its development. During the course of the project, we trained young people in research methods, involved them in evaluating a number of standardised measures routinely used in children’s and young people’s mental health services, including those used by CLEAR, and encouraged them to think what outcome measures they would use themselves to demonstrate the effectiveness of therapy. BACP Children & Young People | December 2014 | Research project | 41 The development of a new questionnaire The young people compared their preferred questionnaires with those used by CLEAR in order to consider current practices and how they might be improved. We then encouraged them to think about the strengths and limitations of these questionnaires. Although the young people were aware that each of the questionnaires captured a different aspect of wellbeing and experience of services, they felt that all the standardised questionnaires were limited in terms of measuring the direct benefits and drawbacks of counselling and therapy, which they had explored at the beginning of the research project. The measure that best captured this aspect of effectiveness within CLEAR was the feedback form, which consisted of three open-ended questions asking clients to comment on what had been helpful about counselling and how it could be made better. We all decided that it would be useful to look at the confidential comments that children and young people had written on the feedback form over the last three years. The young people cut out each of the comments and then arranged them under themes in order to capture the main ways in which clients felt counselling had helped – as recorded at the end of counselling. There were a number of recurring themes, indicating improvements in several areas: • Feelings (eg happier, calmer, more relaxed) • Self-confidence (eg feel better about myself, talking about things and what I do) • Understanding (eg of self, others and situations) • Communication skills (eg better at expressing myself and managing difficult feelings) • Relationships (eg can connect with others, share experiences, confidentiality). The young people selected the comments that they felt best reflected these themes. They decided that they did not want to lose the young people’s voice and thus developed a questionnaire that included 16 verbatim statements alongside a rating scale in which young people could indicate how much they agreed with these comments, based on their own experience of counselling. Examples of these statements are as follows: Therapy makes me feel like I’m not alone. I was able to express myself more than usual. It has helped me to forget all the stuff that’s happened and kept it from the front of my mind. It helped me to open up more about my past and feel more confident when speaking about it. They decided that they would also like to include three open-ended questions to ensure that children and young people were still able to feed back in their own words what their experience of therapy had been. They gave this questionnaire a name, It’s Hard to Put Into Words, based on a comment made by a client, which they felt captured how young people often felt when talking about difficult experiences. They felt that the questionnaire would be suitable for young people aged between 11 and 16 years. The young people were also responsible for designing how the questionnaire would look in print. They felt it was different from many other questionnaires because it was based on young people’s views and experiences and focused explicitly on how therapy might help. The questionnaire was then shared with CLEAR’s counsellors and therapists, some minor amendments were made, and everyone agreed that it would be piloted for four months. To date, 25 young people have completed the questionnaire and the responses to it have been encouraging. The next phase of this project will entail further amendments to the questionnaire, taking into account the quality of data collected. Young people’s feedback on being involved in the project The young people were positive about the research project as a whole, and the comments below are typical of those made during the final session of the project: ‘This project helped me to view therapy in an unbiased way. Looking through feedback of children’s views of therapy, we were able to notice how therapy helped and which elements helped the children the most. It was nice to see the progress of the project at our monthly meetings and how everybody’s input had come together to produce the final questionnaire.’ ‘Being part of this project has been really interesting, as it has helped me to understand how therapy can help a child/young person. The sorting of all the feedback and comments gave me an insight into how young people feel after therapy. The questionnaire we have made is quite easy to understand and to complete for the age range we have chosen, and the method of answering (smiley faces) makes it accessible to everyone.’ Professionals’ reflection on being involved in the project We wanted to involve young people in service evaluation as active participants in the research process. Although the focus on the project was to improve on service evaluation and practice-based evidence procedures within CLEAR, we hope that the lessons learnt will be of wider interest and encourage other services to consider how children and young people may be more involved in the research process rather than simply being consulted and asked to rate more aspects of their wellbeing and levels of satisfaction. In this way, service evaluation models may become more relevant and sensitive to children’s and young people’s experiences of therapy. There were difficulties and limitations with doing participatory research, primarily in terms of resources 42 | Research project | BACP Children & Young People | December 2014 (time and funding) to carry out such projects and to respectfully consider young people’s own priorities, commitments, abilities and goals. For example, attendance over the course of the project changed from workshop to workshop. It was important to build on learning from previous workshops as well as have the flexibility to adapt to changing interests and goals without losing sight of the focus of the project. The different uses of young people’s ‘voices’ in action research (ie authoritative, critical and therapeutic) have been identified7 and these were explored by the young people and therapists within CLEAR. The young people who were part of the CLEAR IDEAS consultation group were generally very supportive of the organisation and may therefore be regarded as having less of a critical or objective voice. Their motivation to be a part of the research project was often altruistic and based on wanting to give something back to an organisation they valued and trusted. Indeed, at the outset, the group wanted to know how this project would help children and young people. They also wanted to know how they would benefit from the project themselves, and reiterated the importance of learning new skills, being more knowledgeable and meeting new people. As stated, it is often difficult to do justice to the principles of action and participatory research when References 1 Duncan BL, Miller SD, Wampold BE et al. The heart and soul of change: delivering what works in therapy. 2nd edition. Washington DC: American Psychological Association; 2010. 2 Department of Health. Quality criteria for young people friendly health services. London: Crown; 2011. 3 Save the Children. Young people as researchers. London: Save the Children; 2000. 4 Kirby P. A guide to actively involving young people in research: for researchers, research commissioners and managers. Eastleigh: INVOLVE; 2004. BACP Children & Young People | December 2014 | Reviews | 43 there are constraints (eg resources and commissioning or funding arrangements) that both support and discourage creative practices. For example, the authors of this report took a lead in both instigating and writing up the project. In hindsight, more consideration could have been given to making this a more ‘young person owned’ project than a collaborative enquiry from conception to presentation of findings. For CLEAR IDEAS, then, reciprocity appeared to be an important motivator, whereby there was an opportunity to both give and receive something in return, ensuring everyone benefitted from the project. These sorts of arrangements can make the development of evaluation procedures even more complex as the ownership of procedures, limits around making changes and making compromises are explored (eg recognising the sometimes competing needs of service users, therapists, trustees and funders). There was general appreciation, however, that this project encouraged a dialogue between therapists and young people about how to best evaluate a counselling service, and this will need to be continually reviewed to ensure the voices of young people remain central to the organisation. The development of a new questionnaire was just one option for ensuring that the experiences of young people were not lost and that the chosen project was achievable within the resources available. 5 Shaw C, Brady L-M, Davey C. Guidelines for research with children and young people. London: NCB Research Centre; 2011. 6 Stayley K. Exploring impact: public involvement in NHS, public health and social care research. Eastleigh: INVOLVE; 2009. 7 Hadfield M, Haw K. ‘Voice’, young people and action research. Educational Action Research 2001; 9: 485–499. Sarah Perry is a chartered clinical psychologist who works in private practice and for statutory services. She has a particular interest in mental health, service-user experiences, research and evaluation. Simon Carpenter is CEO and founder of CLEAR and a member of BACP. He has considerable experience working as a therapist with children and young people and in particular where they have witnessed or experienced abusive relationships. REVIEWS The handbook of counselling children and young people Sue Pattison, Maggie Robson, Ann Beynon (eds) BACP/Sage Publications 2014 ISBN 978-1446252994 £29.99 There are books on special issues, books on skills and books on theory devoted to counselling children and young people. Occasionally even one book on aspects of all that. I am unaware of any, however, that cover all that ground in such detail and with such interlinking between the chapters as this one. Considering the number of contributors, this is an achievement. Each chapter (and there are many) tends towards a holistic approach. For instance, ethical issues are brought in by many authors, as are risk considerations, modality issues, different work contexts and age of client. The result is two things: the sense of being able to grasp worthwhile learning without having to assemble all the considerations oneself, and the feeling that this tome represents an excellent way of revising one’s whole work stance – for, perhaps, CPD or discussion in supervision. For trainers and trainees, it is the complete works. The range and reach is excellent, although I do have a reservation here. The references are pleasingly up to date, but it saddens me that online resources listed at the end of chapters are mostly limited to BACP CYP and MindEd. There are many good online resources that could have been included, and their frequent omission is a missed opportunity. However, there are many things I do like about this volume. First and foremost is that, although I half expected the book to be all guidelines, policies, procedures, strategies and thresholds, the child’s voice is championed and heard throughout and the art of good therapy is uppermost – while still grounded both in official research and sensible, from-the-therapy-room knowledge. Chapters that stand out for me include the one on preparation for therapy and its seven collaborative assessment tasks to prepare the map; the very valuable chapter on groupwork, which highlights many appropriate methods and ethical considerations and offers a run-down on what further research is needed in this area; and the chapter on endings, with its recognition of so many different types, along with an emphasis on endings for different ages, development levels and issues. But every chapter in the book offers rich insight and commentary that is invaluable to both new and seasoned professionals working with children. And this brings me to my other slight gripe. There are both reflective exercises and learning activities after each chapter summary. Whereas the learning activities allow us to think and apply from our own experience and from what we have just read, nearly all the reflective questions supply the answers right there. This prevented me thinking for myself. Such a layout implies that trainers will have the manual and its prompts, and that students won’t. Qualified readers will just read on from question to answer as if this content were simply part of the preceding sections. This is another missed opportunity that a change of order would resolve. In addition, some of the reflective questions are simply too dense and would benefit from being in chart or bullet form. Perhaps in the final book (this is a pre-publication copy) this will have been spotted. The questions themselves, however, are excellent and real enough for us to bother doing them for our own self-development as practitioners. Overall, there is no question but that I recommend this volume to all of us in the field. It is articulate, real, down-to-earth and complete in its coverage of theory and practical approaches, counselling practices and processes, practice issues and practice settings. The price seems justified within the norms for counselling books, although it still represents a serious outlay even for this number of quality pages. Eleanor Patrick is a counsellor of children and young people, a coach-therapist and editor of this journal. Sage is offering a 25 per cent saving on this book to BACP CYP journal readers. Just add code UK14AF80 at checkout on Sage’s website: www.sagepub.co.uk 44 | Reviews | BACP Children & Young People | December 2014 that parents seem to know that there is ‘something wrong’ with their child but struggle to make sense of the unique way in which their child’s brain is wired. The author advises on how to help parents and professionals to accommodate the child’s diagnosis. It draws in the community around the child and emphasises the need for a group approach to helping the child to achieve their potential, alongside a reduction in distress. There is good advice here, too, on understanding the child’s mindset, combined with suggestions for beginning to change their behaviour, attending to problem-solving skills and dealing with angry and frustrated children. In further chapters, the book describes and clarifies ADHD, specific learning disorders, autism spectrum disorder, Martin L Kutscher, anxiety and obsessive compulsive disorders, Jessica Kingsley 2014 sensory integration dysfunction, tics and ISBN 978-1849059671 £13.99 Tourette’s, depression, bipolar disorder, oppositional defiant disorder and I have been waiting for this book. Subtitled intermittent explosive disorder, and central The one stop guide for parents, teachers auditory processing disorders. The last and other professionals, it finally gave me chapter looks at medication for these the chance to define and conceptualise autistic spectrum tendencies and clarify the conditions. It is like a mini DSM for disorders in children – and therefore useful as a child’s mindset with advice from an expert reference book. in the field. I think it is an excellent book for It is inevitable that if you are working both trainees and seasoned professionals in any setting with children, you will come who want to take the time to hone their across these disorders. You will help parents thinking on this range of disorders now and children to save time, struggle and so prevalent in our work with children. distress if, as a practitioner, you are able to Parents with children whose behaviours are identify these disorders and direct parents associated with these disorders really need on management as well as refer on for the solid advice of professionals when they come for counselling and therapy – they are professional assessment. All trainings for counselling and psychotherapy with children so often frustrated and bewildered by their should include this book on their book list. child’s behaviour. A consequence of this is It gives straightforward and helpful that children suffer unnecessarily and feel lost and misunderstood. This book will help information and is also a great reference book once you have read and digested the professionals provide that advice so that first two chapters. I recommend it highly parents get help more quickly. The book outlines in the first two chapters as a contribution to improving mental health services for children. ‘General Principles of Diagnosis’ and ‘General Principles of Treatment’. So often, children on the spectrum get described in Joanna North is a BACP accredited negative terms such as ‘lazy, lacking in motivation and lacking in interest’. The book psychotherapist, a chartered psychologist and an observes these common pitfalls and the way expert witness. She runs an Ofsted Registered Kids in the syndrome mix of ADHD, LD, autism spectrum, Tourette’s, anxiety, and more! Adoption Support Agency. BACP Children & Young People | December 2014 | Reviews | 45 Being taken in: the framing relationship Sarah Sutton Karnac Books 2014 ISBN 978-1782200710 £17.79 Being Taken In is based on the science of intersubjectivity and combines psychoanalytical theory with the latest thinking in the field of neuroscience. The book details the author’s psychotherapy with a neglected child and relates theory to practice, providing the reader with an interesting insight into psychoanalytic therapy with children. I found the first two chapters of this book quite heavy going and not at all what I was expecting having read the reviews on the back cover. Maybe my difficulty was because my training is not psychoanalytical and the author begins with an overview of psychoanalytic theory, linking it to modern neurobiology. Initially, I thought that there was nothing new here because Sutton explores the impact of the baby’s early experience of the parents, considering the work of, for example, Bion, Winnicott and Stern – also focusing on research into intersubjectivity in the 1990s. While I found the revision interesting and well written, I had to read slowly and thoroughly in order to fully understand what the author was saying. The book really came to life for me in Chapter 3 where Sutton details her work with a child called Dan. While this has real similarities with Winnicott’s The Piggle and Axline’s Dibs in Search of Self, I always find these detailed accounts of therapeutic work interesting and informative. I usually find myself comparing what I might have done or said in the same situation. The final chapter then puts the theory into practice and I found this much easier to read and digest. What I really liked about this book was the author’s challenging of the status quo. She considers that the NICE guidelines seek to ‘objectify excellent clinical practice in order to spread it more widely, and possibly speed it up. In the attempt, it may be that the effort to be, and be seen as, “scientific” means that the relational and the emotional are overlooked.’ (p31) In the final chapter, Sutton states: ‘The naughty step approach is likewise unhelpful for children who have suffered adversity. It leaves them without another body and mind to help process the strong emotions […] and so deskills them further… These measures are thus more likely to reinforce than to ameliorate wired-in responses that are adapted to previous circumstances.’ (p105) Lynn Martin is a certified integrative psychotherapist and certified transactional analyst working in private practice in Devon. Much of her work is with children and young people. Skills in counselling and psychotherapy with children and young people Lorraine Sherman Sage Publications 2014 ISBN 978-1446260173 £22.76 Parts of Lorraine Sherman’s background are similar to my own, in that she has extensive knowledge and many years’ experience of working therapeutically with children and young people and providing supervision to counsellors working with young people. My reason for mentioning my background is to give you an idea of where I am coming from when reviewing this book. The book covers a wide range of learning, from how to engage and develop empathy with the young person through to overcoming ethical and professional dilemmas that emerge along the way. The sections are well arranged and easy to read and Sherman avoids using long blocks of text, which, in my opinion, makes the information clearer and easier to absorb. What I find particularly refreshing here is that I get a feel for the author’s passion and belief in the words she is writing, as though she is sharing herself. There are some skills books that I have read that are very informative but lack this feeling of personal passion. The contents of the book have emerged, in part, from conversations and dialogues with young people, and I consider this an organic approach to engaging and working with young people. The author has a genuine empathy with how the young person might be feeling during the counselling process with an adult – for example the power dynamics, vulnerability, powerlessness and fear. She puts across just how important the therapeutic alliance is to the success of the work with young people. I particularly warmed to the section on self-care as a practitioner. Working with young people can be a lonely and mentally draining place at times, and it is important to maintain awareness of this. The book gives suggestions about how to look after ourselves. For example, by accessing supervision and attending to physical health, exercise, good food and sleep. Sherman highlights the importance of being professionally qualified to work with children and young people, which is a view I strongly share. She also offers suggestions about how to liaise with parents, carers and teachers of the young people we are counselling. This part is where I gained most of my learning from in the book. At times, in my own practice, I find myself reflecting on how I am going to match up the parental views with the needs of the young person. I found some useful learning when reading the case studies and considering the solutions offered for the challenges that a young person and the counsellor face within the therapeutic process. Altogether, I found the book brilliant. It resonated with my own thoughts and feelings about the minds of young people and therefore engaged and excited me, making me want to read on and learn more and continue to develop my own practice. If I had to make any suggestions, they would be to include more about how to involve/not involve parents/carers in the process of healing for their young person, and perhaps also to learn more about how the author would consider working with some of the cases she describes. Nevertheless, the book is ideal as an aid for trainee counsellors and for other professionals working therapeutically with young people. Julie Griffin MA MBACP Counselling/psychotherapy for young people in Lincolnshire, Leicestershire and Rutland Email [email protected] 46 | Reviews | BACP Children & Young People | December 2014 wonderful experience of self-discovery’. (p30) They advocate the use of art, board games, cartoons and superheroes when working therapeutically with children, as all are easily accessible and translate readily into therapeutic metaphor. The book is full of case studies and children’s drawings that illustrate how the principles of therapeutic metaphor have been used effectively in practice. I welcomed the refreshing approach of emphasising the positive with a de-emphasis on diagnostic labelling. In many examples, children are asked to draw/ describe/illustrate the ‘problem’ as well as the ‘problem all better’. The child can be encouraged to create the bridge between ‘problem’ and ‘problem all better’ by thinking about their favourite superhero or Joyce C Mills and Richard J Crowley remembering/imagining a time when things Routledge 2014 were/will be better. We can see how, by ISBN 978-0415708104 £26.99 utilising these techniques, children can be offered the opportunity to heal themselves. Coincidentally, I began reading this book Chapter 5 – ‘Learning the Language for review when I was also reading Philip of the Child’ – outlines rather more Pullman’s Grimm Tales. The two sophisticated techniques for interpreting complement each other nicely and have much in common. All three authors are great children’s presenting symptoms as out-ofstorytellers with an easy ability to enthral the conscious communication (psychodynamic therapists might call it unconscious reader. The stories told aren’t necessarily communication). Examples are provided new: Pullman retells the fairy stories told according to three domains: out-ofto the Brothers Grimm, and Mills and conscious visual ie lack of co-ordination, Crowley recount narratives collected from or psychosomatic complaints such as therapeutic encounters and/or literature. excessive blinking; out-of-conscious But that matters little. The authors invite auditory ie not hearing instructions, or us to engage with their stories and, psychosomatic complaints such as tinnitus; implicitly, to re-engage with childhood. and out-of-conscious kinaesthetic ie lack of Mills and Crowley make a link between bodily sensations to do with bladder control metaphor and literature in general and or hunger, or psychosomatic complaints fairy tales in particular, but they highlight a difference between literary and therapeutic such as pain and sensitivity. The chapter also illustrates how a child’s verbal metaphor. They propose that the function communication can provide literal cues of literary metaphor is purely descriptive, about out-of-conscious sensory systems whereas the function of therapeutic such as ‘I can’t see myself doing that’ or metaphor is to reframe, reinterpret and ‘I never hear what I’m told’ or ‘I can’t feel alter. I grappled with this distinction but anything since it happened’. Remaining I do agree that for metaphor to mean attuned to the child’s out-of-conscious anything, it has to be personally resonant, systems allows the therapist to facilitate and I think that children are very good at metaphors that emphasise those systems creating metaphor. The authors posit that children possess a that are blocked, and thus aid healing. The authors make a distinction between ‘natural ability to use whatever is available directive, non-directive and indirective – an image, a sound, a texture – to create a Therapeutic metaphors for children and the child within BACP Children & Young People | December 2014 | Reviews | 47 approaches and advocate the latter. They suggest that, rather than directing the child (directive) or reflecting back what they are doing or saying (non-directive), the therapist who uses an indirective model communicates at an unconscious level to facilitate treatment. We might say something like ‘it’s interesting that you know how you want it to look when it’s all together’. (p210) I can see the benefits of this subtle change in how therapeutic observations are communicated indirectly. The use of metaphor in the authors’ work has evolved into StoryPlay Therapy® (chapter 10). Techniques are rooted in the principles of Milton H Erikson with healthy doses of play and art therapy, stories from real life and fantasy, the natural world and cross-cultural philosophies, all of which are woven together throughout this wonderful book from which I have learnt plenty. Jeanine Connor MBACP works as a specialist child and adolescent psychodynamic psychotherapist in private practice and specialist Tier 3 CAMHS, and is also a writer. Working therapeutically with families Tonia Caselman and Kimberly Hill Jessica Kingsley 2014 ISBN 978-1849059626 £19.99 This is a book written by practitioners for practitioners – indeed, the subtitle is Creative activities for diverse family structures. Tonia Caselman is experienced at working with families as both clinical social worker and counsellor, and is Associate Professor in Social Work at the University of Oklahoma, US. Kimberly Hill has experience working therapeutically with families as a qualified social worker, and is Assistant County Office Administrator at Grand Lake Mental Health Centre in Oklahoma, US. The publishers have put a lot of effort into the design and layout of this book. Almost A4 in size, it is not dense but easy to read, with large text giving it the feel of a practical manual, which appeals to me. The first two chapters – ‘Introduction’ and ‘Family Assessment’ – are followed by 10 chapters, each covering one type of family issue: single-parent families with an absent parent, divorced/separated/ unmarried families with both parents available, blended families, and a chapter each on families with grandparents as caregivers, with an incarcerated loved one, a substance-abusing child, a substanceabusing parent, a mentally ill parent, a chronically ill child or in grief. Ten photocopiable appendices support some of the therapeutic activities detailed in the book and there is a subject index. Every chapter is self-contained and laid out in the same way, including, among other things, possible challenges, possible strengths, questions to help thinking, empirical support for treatment, suggested homework and suitable activities. In this way, the chapters are designed to increase knowledge of the subject area, prepare you for unique issues that particular client groups/families present with and equip counsellors with plenty of ideas to work with families. Anyone from parents and young people through to teachers and therapists could read portions of the book and find something useful. I am a qualified counsellor with experience of working therapeutically with children and young people, and although I recognise many of the issues highlighted in this book, I have found myself both informed and resourced by it. The book’s strength is its readability and its repetition of layout, which makes it easy to use when finding subjects, resources or information within it. I particularly like the evidence-based theory and practices covered in the book, and the demonstration of how theory is linked with practice. I really like the way the authors recognise that they do not hold all the answers, nor can they present an exhaustive coverage of a particular issue, and that research and statistics change continually. So their inclusion of other resources is appreciated. I love the way each therapeutic activity – there are nine or 10 per chapter – is laid out to include which family members they are aimed at, the purpose of the activity, the materials you will need and the description of how to carry out the intervention. I would have liked to have seen a chapter on looked after children (non-family), and on young carers, but I realise not all subjects can be covered. And although the statistics were enlightening, I found them less useful as they are from the US. I understand that issues are universal and circumstances affect families in similar ways in spite of their cultural differences, but statistics may not be so transferable. That said, they are true for one country and therefore valid as examples. All in all, I would recommend this book to anyone working with children, and in particular to counsellors and therapists. I will certainly be using it and will promote the book to my colleagues. Rachel Eastop MBACP (Accred) 48 | Reviews | BACP Children & Young People | December 2014 further into ‘What do we know?’ and ‘What does this mean for counselling?’ Each ‘What do we know’ section focuses on the scientific facts, and the biological and physiological reasoning. And while these can be substantial, they are written in an accessible way, with the neuroscience being further demystified by their application in the ‘What does this mean for counselling?’ section that follows immediately afterwards. Initially, I found difficulty in the oscillation between detailed neuroscience and the (for me) less intense implications for practical application, but this soon settled down Rachal Zara Wilson once new concepts and neuroscientific Jessica Kingsley 2014 language became more familiar to me. I ISBN 978-1849054881 £24.99 also feel that the author’s use of metaphor throughout the book served to make this This book is structured in seven main learning easier to integrate. sections: Introduction, Plasticity and How As a counsellor and supervisor, I found the Brain Works (plasticity, neuron activity, the chapters dedicated to specific disorders gene transcription, left/right brain and to be the most intriguing, tempting me to myelination); Learning and Memory bypass the others and go straight to them. (learning and attention, memory, false memory, memory and self); Other Workings However, it is the initial chapters that provide the foundations from which to build of the Brain (mirror neurons, emotion, knowledge, and this is invaluable. It can attachment, addiction, stress); Specific sometimes seem that information is being Dysfunctions (PTSD, dissociation, repeated from some of these earlier chapters depression, bi-polar disorder, anxiety, attention-deficit disorders, autism spectrum and while this would usually be a frustration disorders, obsessive compulsive disorders, for me, I found on this occasion that it was useful for reinforcing the salient points. personality disorders, psychosis and In considering the practical application schizophrenia, and eating disorders); of the book, I feel that it offers not only a What Can We Recommend? (exercise, way of creating new perspectives in case sleep, relaxation and healthy eating); conceptualisation and hypothesising, but and Conclusion (future uses of what also an alternative view when considering we now know). There is also a useful and the neuroscientific base for cognitive comprehensive glossary of the most behavioural, narrative and solution-focused frequently used scientific terms. therapy, with all of which it concurs strongly. As its subtitle title suggests, this is This is a book that I shall no doubt refer to a practical book aimed at those working again, but it is already a book that I hold in with people in a therapeutic or helping mind both when working with my clients capacity, namely counsellors, therapists and when reflecting upon clinical work, and mental health practitioners – although and is also one that I would recommend to it would likely be a useful resource for qualified practitioners and students alike. those studying biological and counselling psychology. At first glance, some of the contents can Alison Smyth (MBACP Accred) give the impression that the read will be Counsellor and clinical supervisor weighty and arduous. However, each chapter within the sections, and indeed each chapter subsection itself, is divided Neuroscience for counsellors BACP Children & Young People | December 2014 | Reviews | 49 The good life Graham Music Routledge 2014 ISBN 978-1848722279 £16.99 Have you ever wondered if people are getting more selfish or does it just feel that way? This well-written, interesting and thoroughly researched book looks at this question and why this might be the case. Music asks the questions in his introduction: ‘What predisposes us to act kindly? Have we evolved to be selfish or co-operative? How do our moral senses form? What undermines this? How do parenting and family life shape how moral we are? What is the role of our biology or genes? What is the influence of the particular culture that we are born into? Is contemporary Western society with its individualistic values leading us to become less moral, impulsive and selfish? In the chapters that follow, he goes on to answer these questions using examples from his own practice as a consultant child and adolescent psychotherapist at the Tavistock and Portman Clinic, and up-to-the-minute research. Music’s premise is that we are primed to help others and are rewarded by improved health and prolonged life, but that poor attachment and parenting in early years can affect this priming, preventing the growth of empathy and altruism. He suggests that to be good to each other in a caring and supportive way, we need plenty of love and caring support in childhood. Without this, can we care about others? Music argues that stress, especially in childhood, affects the nervous system. Even in small doses, stress makes us less caring of others, but he suggests that it is not just inadequate upbringing that causes this, but that social trends such as insecurity in employment and financial worries can also make us less caring. Of interest to those of us working with young people, linked to this is impulsiveness – possibly, the author suggests, a learned reaction caused by, among other things, poor parenting. No point in waiting if nothing good is coming. The chapter titled ‘A Battle Between Emotion and Reason’ is fascinating. Is our society, which places such a high value on rationality, causing a decline in our capacity for empathy? Music also investigates the effect of hormones on co-operation and competition. There appears to be a connection between the amount of certain hormones in our body and our levels of empathy and altruism, and vice versa. This is a relatively new area of study that will in future give us more understanding of the complex effects of upbringing and environment on our hormones and thus our behaviours. Those of us working with young people cannot be unaware of their frequent obsession with consumerism. Music points out that young people with less nurturing in their past tend to place a higher value on consumerism, and, perhaps worryingly, he quotes studies that suggest that sellers have a vested interest in keeping things this way. It is possible that, although we evolved to be co-operative, our modern market economy may prefer a more individualistic approach. In his conclusion, Music stresses the importance both to society and to the individual of having high levels of altruism and empathy. Studies show that this results in living longer, happier lives. However, he says that perhaps our present capitalist society is working against this, begging the question ‘Is poor mental health good for profit?’ A really fascinating, evocative and readable book – highly recommended. Caroline Anstiss School counsellor Essential listening skills for busy school staff Nick Luxmoore Jessica Kingsley 2014 ISBN 978-1849055659 £10.99 Nick Luxmoore subtitles his book What to say when you don’t know what to say, and highlights the fact that everyone in school, no matter what their role, has an obligation to listen. He states: ‘This book is about becoming more confident and effective in that daily work of listening, listening, listening. It’s a book about the different kinds of listening you’re obliged to do and about what exactly it is that you’re listening for. It’s about what to say when you don’t know what to say and about how to listen when there’s never enough time.’ (p12) The premise of this book is as follows: ‘Good listening isn’t about how much time you’ve got. What matters is the quality rather than the quantity of your time.’ (p17) Luxmoore gives some useful tips for managing conversations when there is very little time, such as not asking how someone is if you haven’t time to listen to their response, and being very clear with people by stating how long you have before you need to be somewhere else: ‘I’ve got four minutes…’ (p18) At the heart of this short book is a practitioner and writer with a wealth of experience of working in schools with young people. I, too, have spent many years working in a variety of roles within education and I was filled with anticipation when I received this book. Chapter 2, ‘Yes, but’, promises answers or commentary on questions that I have heard on many occasions, such as ‘What if I don’t know what to say?’ and ‘Should I talk about my own experiences?’ Similarly, Chapter 3, ‘Helping people …who are angry …who are stubborn …who self-harm’, brought to mind several conversations I have had with colleagues over the years and numerous questions I have been asked during training courses. Unfortunately, however, I did not find the answers Luxmoore offers to be of sufficient depth for the target audience. There appears to be some ambiguity that concerns me. For example, in the sections relating to people who talk of suicide (p55) and people who self-harm (p61), he invites the reader to make judgments about a situation – which may assume a degree of knowledge and/or experience the reader does not have. He suggests that ‘some cuts are so light that to tell other people would be to overreact’. (p64) This sentence is wide open to individual interpretation and could result in people making potentially harmful autonomous decisions. This book promises a lot, but unfortunately does not deliver for me. It is short and succinct, but it tries to cover too many subjects, resulting in it being superficial and leaving more questions unanswered than answered. I also did not enjoy the tone of the book, which at times felt patronising. For example, I found myself wincing when I read Luxmoore’s description of attachment, making references to ‘lucky babies’ and ‘unlucky babies’. (p57) This may be because the author was attempting to condense complex ideas into one or two sentences, but for me, this did not do justice to the theories he was trying to convey. Overall, I would not recommend this book to fellow counsellors, and I would hesitate to recommend it to colleagues in school – which is a very difficult statement to write because I really wanted to like the book. I read it three times. Emma Pilling Counsellor, teacher and tutor 50 | From the Chair | BACP Children & Young People | December 2014 FROM THE CHAIR I often find myself thinking of lyrics from various types of songs. If I’m on my own, I will belt out the words. The one buzzing in my head over these last days and weeks has been What a diff’rence a day makes. Perhaps some of you know it? It was originally written in Spanish by María Grever in 1934 and has been translated and popularised by many singers. As a therapist, I know only too well how events in our lives can have a major influence, sometimes for the good but sometimes for the ‘not so good’, causing uncertainty and bewilderment. The reality for me, since I last wrote in this journal, has been that in the space of four different 24-hour periods I have known the bewilderment that arises from death and loss. I spent time with a dear uncle, listening in awe as he spoke of the journeys he wanted to embark on with my aunt in retirement and the jobs he was going to tackle. I left them in the early hours of a Saturday morning, and within 24 hours he was dead. What a diff’rence a day makes. In the days that followed, two members of my extended family also passed away. What a diff’rence a day makes. I then found all my plans for the summer months disappearing into the ether as my doctor signed me off from work due to the flare-up of a long-term condition. Reports due to be written and muchlonged-for holiday plans had to be postponed. Everything had to be put out of my mind for the foreseeable future. What a diff’rence a day makes. You may be wondering (that is, if you haven’t turned the page already) what this has to do with our lives as members of BACP CYP who interact with children and young people. I think that, because of the work we do – seeking to make a difference in the lives of those young people who enter our therapy rooms – we need to know when it’s time to acknowledge a change in our circumstances. Maybe there is then a need to refresh our minds about the theoretical ways in which we work, a need to learn new skills, or a need to spend time with those who are close to our hearts. When 24 hours has made a significant change in our lives, belonging to the BACP CYP division provides opportunities to refresh you, maybe through the journal, maybe through courses offered during the year. And of course, our annual conference gives you theory, skills and fun as well. In addition, there is information available from BACP online via the MindEd programme, and other links on the BACP website. All these can equip us to continue to make a difference. From time to time you may be asked to participate in online surveys or asked what you think should be the top priorities for your BACP CYP Executive Committee. For instance, comments on the BACP Ethical Framework are being sought as I write. I wonder, too, if, because of the difference a day has made in your life, you have something special to add to the many discussions taking place within BACP, or you have developed a tool in your work that others would find useful, or maybe your empathic ability has grown because of a sudden experience you have had. You might want to tell us about the reality of being employed in a local authority on Monday and made redundant on Friday, or your concern about our profession not being treated as other professionals are in relation to pay scales and training opportunities. And do let us know if there are particular areas you would like to see addressed at our conferences over the next two years. As your Chair, I have the privilege of being aware of the extraordinary therapeutic interventions you deliver day in and day out, and that you are – for some of our young clients – the catalyst that makes a difference in their own lives, perhaps even over 24 hours. I want to thank you for all the work you do. I am now back at work having learnt some valuable lessons while I was out of circulation, and am looking forward to a holiday somewhere warm. My other favourite song at the moment is I Will Survive – written by Freddie Perren and Dino Fekaris and also covered by many artists. Lyrics are powerful memes. Cathy Bell
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