January 17, 2014 1 Summary of Changes EDI Chargebacks EDI Chargebacks Page 28 Sec. a Page 29 Sec. p, q & r 2 Table of Contents 1. Summary of Changes 2. Terms and Conditions of purchase order. 3. EDI. 4. Procedures for Shipping Authorization. 5. Pre-shipment Authorization Forms. 6. Shipping & Packing Instructions. 7. Shipping Documentation. 8. International Import Shipments. 9. Returns to Vendor. 10. Ticketing and Hanger Program. 11. Chargeback Policy. 12. Chargeback Rates. 13. Primary Contacts. 14. Vendor Acknowledgement. Page 2 Pages 4-5 Pages 4-7 Pages 8, 11-12 Pages 9-10 Pages 13-17 Pages 18-22 Page 23 Page 24 Pages 24-26 Page 28 Pages 28-30 Page 31 Page 32 Overview This Distribution and Routing Guide Manual contains comprehensive information explaining standardized procedures for shipments to our Distribution Center. It is our aim to assure that your merchandise flows to our stores in a smooth, efficient manner at the right time, at the right cost. Therefore, it is imperative that you comply with these instructions, so that we avoid, to the maximum extent possible, refusal of shipment(s), which will cause additional paperwork, costly delays and/or chargebacks to your company. Enclosed are forms that can be used to request shipping authorization, with names and telephone numbers to help answer any questions you may have. As you know, supply-chain efficiencies are more critical than ever in satisfying customer needs and remaining competitive. Smooth operations between the Vendor community and Modell’s II, Inc. d/b/a Modell’s Sporting Goods (“Modell’s or sometimes ‘Company”) are absolutely critical for our mutual success. To this end Modell’s Buyers do not have the authority to approve exceptions to any of the policies established in these guidelines. Any exceptions to policies contained in this Guideline must be approved by the Logistics Department in writing prior to shipping. 3 A. Terms and Conditions Any delivery of goods or any purchase order is given upon the following express terms and conditions. 1. All merchandise shipped to the Company must be packed and shipped in accordance with the Consolidated Freight Classification and in the lightest possible containers authorized therein. Merchandise of different classes must be shipped in different containers. Any deviation causing an increase in charges will be charged to Vendor. 2. Split shipments and back orders must be prepaid. Excess transportation charges due to split shipments or back orders or failure to comply with freight charges on shipping or delivery instructions will be charged back to the Vendor including cost of handling. 3. Merchandise for two or more departments or for different purchase order numbers must be packed/cartoned and billed separately and plainly marked for the separate departments. However all such shipment for the same address must be combined and shipped on one bill of lading to the address indicated. 4. By delivery of any merchandise or by accepting the purchase order, Vendor warrants and represents that the goods or materials ordered pursuant to a Company purchase order have been or shall be manufactured in compliance with all federal, state and local laws, rules and regulations, and that Vendor’s prices therefore do not exceed the permissible maximums under applicable government price regulations. Vendor warrants and represents that all goods and materials delivered conform to, and are not misbranded, falsely invoiced, or falsely advertised, and comply in all respects with federal, state or local laws, rules or regulations, including but not limited to federal and international child labor laws, the Tariff Act of 1930, the Magnuson Moss Warranty Act, the Fair Labor Standards Act of 1938, the Fur Products Labeling Act, the Federal Textile Fiber Products Identification Act of 1958, the Consumer Products Safety Act, the Wools Products Labeling Act, Federal Hazardous Substances Act, Federal Food, Drug, and Cosmetic Act, Child Safety Protection Act, Labeling of Hazardous Arts Materials Act, California’s Safe Drinking Water and Toxic Enforcement Act, and any foam/upholstered furniture flammability standards, and all amendments to any of the foregoing. Vendor further warrants and represents, that tests of such goods and materials have been conducted under the procedures provided for in the above laws and regulations, including but not limited to the Consumer Product Safety Improvements Act and the Flammable Fabrics Act. Vendor further warrants and represents that its products are not flammable as to be dangerous when worn by individuals, and that any electrical appliance or component complies with the standards of the Underwriters Laboratories. Vendor further warrants and represents that all goods and materials are properly labeled as required by any federal, state or local law, rule or regulation, and Vendor shall furnish to Company such written guarantee or certification as required by said law, rule, or regulation. Vendor shall also supply those certificates setting forth test results as required by any statute, rule, or law, or otherwise requested by the Company, with regards to the goods, products, or services supplied to Company. Whenever possible or required by law, the manufacturer’s FTC Registration Number must be shown on the label rather than the manufacturer’s name. 5. Vendor warrants and represents that all goods and materials shipped under a Company purchase order is of merchantable quality, free from defects in material and applicable specifications, drawings, samples or other descriptions given, and that articles and materials of Vendor design will also be free from defects. All warranties and service guarantees of Vendor shall run both to the Company, to its customers and the ultimate user(s) of the product, or any other company in the chain of title. 6. If this purchase order comprises a carload to be shipped by railroad on the same date, shipment must be by carload or less than carload, depending upon whichever basis of 4 transportation is cheaper. Routing instructions, if stated in this purchase order, must be strictly complied with. If transportation conditions require a “permit” before a carload lot can be shipped, Vendor must advise the company and await instructions. 7. Upon shipment for Company account, an itemized shipping memorandum and packing list is to be promptly sent to 1780 Eastchester Road, Bronx, NY 10461. All invoices must be sent to Modell’s II, Inc, 498 7 Avenue, 20 Floor, New York, NY 10018-8701. An itemized shipping memorandum and packing list is not required for merchandise Company requests to be shipped to 498 7th Ave., 20 floor, New York, NY 10018-6701 8. Vendors can download copies of the Modell’s Routing Guide at http://www.modells.com/category/vendors.do 9. In the event of any conflict between the terms on the back of any purchase order, the Vendor Agreement, or this Vendor and Compliance Guide (the “Guide”), the terms of the Vendor Agreement shall control. By accepting a purchase order or by delivery of merchandise or services or materials pursuant thereto, Vendor agrees to be bound by the terms of the purchase order, Vendor Agreement and this Guide. No modifications or additions shall be binding on Company unless agreed to in writing. 10. Ensure you have a valid purchase order prior to shipping merchandise to Company. Valid purchase orders are received via EDI transmission or system generated hard copy purchase orders only. 11. All goods ordered will be shipped complete NO LATER than the “CANCEL if not SHIPPED by DATE” on the purchase order. The goods should NOT BE SHIPPED before the “DO NOT SHIP BEFORE DATE” on the order unless otherwise authorized. The “do not ship before” date on the order is defined as the earliest date that you, the Vendor will tender the shipment to the designated carrier. Shipping prior to the “do not ship before date” or shipping after the “cancel” will result in a noncompliance charge, and possible return of goods at the vendor’s expense. 12. All purchase orders must be shipped complete. Complete being defined as a minimum of 85% of the ordered product must be shipped. The balance of the order must then be cancelled. Subsequent shipments against the same purchase order must be shipped prepaid at the Vendors expense or a noncompliance charge will result. All purchase orders must be shipped as written. Substitutions, quantity changes or ship dates must be obtained from the Company in writing in the form of an updated valid purchase order. A verbal approval or confirmation is not accepted. B. EDI Requirements and Logistics Our technology strategy is committed to supporting the Universal Product Code (UPC), Electronic data Interchange (EDI), Voluntary Inter-industry Commerce Standards (VICS) and GS1 US formerly known as the Uniform Code Council (UCC) standards. By implementing these standards and technologies, Modell’s can expedite the movement of merchandise through the Supply Chain ensuring a smooth flow from trading partners to the selling floor, better management of inventories, increased sales and enhanced customer service. Modell’s requires full EDI participation on all required VICS documents for all Vendors. The amount of business that our companies transact may be affected by your ability, or inability, to partner with Modell’s on EDI. 5 1. Modell’s requires these EDI Documents: a. 850 purchase order (Bulk and Spreadsheet) b. 856 ASN Advanced shipping notification (ASN must be accurate and linked to UCC-128 Shipping container labels attached to every carton) c. 997 Functional Acknowledgement 2. Modell’s supports these EDI documents: a. 855 purchase order Acknowledgement-Only for Vendors participating in a VMI program b. 852 Sales/Activity Report c. 860 PO Cancellation d. 810 Invoice 3. Summary of Standards a. Inovis is Modell’s Value Added Network (VAN) for all inbound and outbound files b. Modell’s does not pay interconnect fees for users. c. Modell’s must be able to access your UPC’s via the UPC catalog. d. All new Vendors will be added using the 4010 VICS version of the EDI standard. 4. The following information is required on the 810 invoice: a. Your Vendor number and NAME b. Your invoice number c. Modell purchase order number and department # d. The exact quantity in units by style, color and size e. The unit cost must match the unit cost on our purchase order f. The line item total must equal the invoice total 5. The following information is required on the 856 ASN: a. Your Vendor number and NAME b. Modell purchase order number c. The number of cartons in your shipment by purchase order and shipment total d. The exact quantity in units by style, color and size e. Bill of lading number (this number must be assigned at shipment level). If the shipment is so large that it will not fit on one truck, then you must create a unique BOL and ASN for each truck. f. Carton detail information g. Ultimate store destination when applicable. 6. If shipping via LTL(less than truckload carrier), or Parcel carrier then the entire pickup at your shipping location is considered one shipment. All ASN’s transmitted against this shipment should display the same BOL number. 7. The 856 ASN must match the shipment. 8. The 856 ASN must be transmitted and received prior to the arrival of the shipment. If the product arrives prior to the 856 ASN Vendor will receive a non-compliance chargeback. Below are some scenarios that you should pay special attention to when determining the appropriate time to transmit the 856 ASN. 6 i. If the Vendor’s shipping facility is located within 4 hours of our Distribution Center in Bronx, New York. ii. If the shipment is being sent via Air. iii. Shipments leaving your facility on Friday. Most shipments that leave your facility on Friday arrive at our facility over the weekend. In this scenario please make sure the 856 ASN is sent on Friday. Please do not wait until the following Monday to transmit. 9. The 810 Invoice must be sent within 24 hours of shipment pickup from vendors warehouse. 10. The 810 Invoice should only include merchandise line items transmitted at their actual costs. The merchandise line items should not be reduced to compensate for new store discounts, damage or distribution charges. No charges or allowances should be included in the 810 invoice line items. Invoices transmitted with these additional charges and allowances will be rejected, and subject to a non-compliance charge. 11. All Vendors must respond to the 850 purchase order with an accurate 997 Functional Acknowledgement within 48 hours of receipt of the 850 purchase order. 12. You must be capable of retransmitting all EDI documents within 24 hours of request. Vendors who are not able to comply with EDI requirements should consider outsourcing an EDI program. We recommend using the Inovis services, which enables a non-EDI Vendor to be capable of sending and receiving electronic documents. Inovis will send the electronic purchase order to the Inovis Managed Services, who will translate the electronic purchase order into a fax for the Vendor. The Vendor faxes the invoice to the Inovis Managed Services and they translate them into the appropriate documents and send to Modell’s electronically. If you need further assistance in this area please contact the EDI Coordinator at Modells 212 822 1000 X 403. 13. Shipments received without the associated EDI transaction sets for Advance Shipment Notifications (856ASN) and Electronic Invoices (810 Invoice) will be considered noncompliant and will be subject to noncompliance charges. 14. Outside resources Phone # Website address GS1 US 1sync.org www.gs1us.org 866 280 4013 [email protected] (formerly Uniform Code Council) VICS Inovis 609 620 4590 877 446 6847 www.vics.org 7 C. Procedures for Shipment Authorization All Vendors must provide Modell’s Traffic Department with the information detailed in the body of this document. This information must be provided regardless of the size of the shipment involved. (i.e.: One carton via FedEx, Multiple truckload, Pre-Paid, Collect, Domestic, or P.O.E.). Shipments arriving at Modell’s Distribution Center without advance authorization may be returned at the Vendor’s expense. Information provided by the Vendor will be verified against the actual receiving reports. Variations from the original shipment information will result in either, a chargeback to the Vendor that reflects the cost to Modell’s Sporting Goods in processing the merchandise, or return of said merchandise. 1. Shipment Authorization Numbers: a. b. c. d. e. f. Transmittal of shipment information must be sent to our Traffic Dept. via Email to [email protected] or via FAX (718-319-7735). The Vendor must email a copy of the actual packing list(s), providing all required information. (See “Pre-shipment Authorization Form”). NonEDI vendors must provide a packing list with the shipment. Each time an email or fax is received from the Vendor, Modell’s Traffic Department will issue a SHIPMENT AUTHORIZATION NUMBER. THIS NUMBER MUST BE GIVEN TO THE CARRIER THAT MAKES THE DELIVERY TO OUR DISTRIBUTION CENTER. The MODELL’S SHIPMENT AUTHORIZATION NUMBER must be included in the “DESCRIPTION” section of the Bill Of Lading. The purchase order number is not to be used as an Authorization Number but must be noted on the Bill of Lading. To ship back orders, the Vendor must request a new authorization number. Immediately upon completion of truck loading of the Carrier’s vehicle, the Vendor must email Modell’s Traffic Department, a detailed packing list per container. INCLUDE PRO NUMBER, CARRIER & COMPLETE BILL OF LADING 8 FORM # 1 Pre-shipment Authorization Form MODELL’S SPORTING GOODS FAX REQUEST FOR SHIPMENT AUTHORIZATION NUMBER EMAIL [email protected] FAX # (718) 319-7735 VENDOR INFORMATION COMPANY CONTACT NAME PHONE # FAX # EMAIL ADDRESS SHIPPING POINT EXPECTED SHIP DATE PREPAID/COLLECT CARRIER GENERAL SHIPMENT INFORMATION: TOTAL CARTONS TOTAL WEIGHT CUBIC FEET PALLET? Y/N # OF PALLETS DETAILED PURCHASE ORDER INFORMATION: MODELL’S P.O. # STYLE # MODELL’S SKU# / UPC TOTAL MASTER CTNS. THIS SKU. # OF INNER CTNS WITHIN EACH MASTER. # OF UNITS PER CARTON TOTAL UNITS THIS SKU. MODELL’S TRAFFIC DEPT. USE ONLY: AUTHORIZATION # ASSIGNED CARRIER AMOUNT CARRIER / RATE DATE ADVISED VENDOR 9 FORM # 2 MODELL’S SPORTING GOODS MARKED FOR STORE SHIPMENTS Vendor Cartons PO # Dept# Ctl# STORE# STORE# STORE# STORE# 03______ 04______ 06______ 07______ 08______ 09______ 12______ 14______ 19______ 20______ 21______ 22______ 23______ 24______ 25______ 26______ 27______ 28______ 29______ 33______ 34______ 35______ 36______ 37______ 38______ 39______ 40______ 41______ 43______ 44______ 45______ 46______ 47______ 48______ 49______ 50______ 51______ 53______ 54______ 55______ 56______ 57______ 58______ 59______ 60______ 61______ 62______ 63______ 64______ 65______ 66______ 67______ 68______ 69______ 71______ 72______ 73______ 75______ 76______ 77______ 78______ 79______ 80______ 81______ 82______ 83______ 84______ 85______ 86______ 87______ 88______ 89______ 90______ 92______ 93______ 94______ 95______ 96______ 98______ 99______ 101______ 102______ 103______ 104______ 105______ 106______ 107______ 108______ 109______ 110______ 111______ 112______ 113______ 114______ 115______ 116______ 117______ 118______ 119______ 120______ 121______ 122______ 123______ 124______ 125______ 126______ 127______ 128______ 129______ 130______ 131______ 132______ 133______ 134______ 135______ 136______ 137______ 138______ 139______ 140______ 141______ 142______ 143______ 144______ 145______ 146______ 147______ 148______ 149______ 150______ 151______ 152______ 153______ 154______ 155______ 156______ 157______ 158______ 159______ 160______ 161______ 162______ 163______ 164______ Truck Date STORE# STORE# 165______ 166______ 167______ 168______ 169______ 170______ 171______ 172______ 173______ 174______ 175______ 176______ 177______ 178______ 179______ 180______ 182______ 183______ 184______ 185______ 186______ 187______ 188______ 189______ 190______ 191______ 192______ 193______ 194______ 195______ 196______ 197______ 198______ 199______ 200______ 201______ 201______ 202______ 203______ 204______ 205______ 206______ 207______ 208______ 209______ 210______ 211______ 212______ 213______ 214______ 215______ 216______ 217______ 218______ 219______ 220______ 221______ 222______ 223______ 224______ 225______ 226______ 227______ 228______ 229______ 230______ 231______ 232______ 233______ 234______ 235______ 236______ REGARDLESS OF THE SIZE OF EACH SHIPMENT THE VENDOR MUST PROVIDE TO MODELL’S SPORTING GOODS THE INFORMATION AS FOLLOWS: 10 2. Required Pre-shipment Information: a. b. c. d. e. f. g. h. i. j. k. Vendor Name Shipping Location Vendor Contact Name Vendor Contact Phone Number Vendor Contact Email address VENDOR CONTACT FAX# Total Number of Cartons Total Weight Total Cubic Feet # of pallets Modell’s purchase order Information Including: A.) SKU Numbers. B.) UPC Numbers. C.) Number of Cartons for Each SKU. D.) Pack Quantity for Each SKU E.) Vendor Style. l. In The Case of Master Cartons, the number of Inner Pack Cartons and Quantities within must be detailed on the outside of each Master Carton m. Expected Date of Shipment NOTE: CARRIER TO BE ASSIGNED BY MODELL’S TRAFFIC DEPARTMENT ONLY (Unless prepaid by Vendor). FOR ALL CARTONS THAT ARE MARKED FOR STORES, VENDOR MUST PROVIDE A CARTON BREAKDOWN BY STORE BY COMPLETING FORM # 2 (Page 10) 3. All information is to be provided from actual packing list information. Detailed shipping information must match exactly. Shipments received by Modell’s Distribution Center that do not match pre-shipment information or failure to receive information prior to receipt of goods will incur a chargeback that reflects the cost of lost time and expenses to Modell’s Sporting Goods. It is not the intention or desire of Modell’s to impose arbitrary penalties on our vendors. These chargeback policies are meant to help insure a better flow of merchandise through our Distribution Center. 4. Shipment and Authorization: Requests for shipment authorization must be made via email to [email protected] (see Pre-shipment Authorization Form # 1, Page 9) or Fax # (718) 319-7735. Requests made prior to 1 P.M. Eastern Time will be responded to before the end of the following business day. If you have not received an appointment within 48 hours please call or email our Traffic Manager, Radha Sooklall at (718) 319-7738, [email protected] or our Director of Transportation, Rich Chrzanowski at (718) 319-7710, [email protected]. 11 *** SHIPMENTS WILL NOT BE ACCEPTED AT MODELL’S DISTRIBUTION CENTER WITHOUT A VALID AUTHORIZATION NUMBER. *** Modell’s believes that working with our Vendors to meet our Transportation requirements will be mutually beneficial to the enterprise. Our goal is to move your merchandise into our stores in the most timely and efficient manner possible. 5. Delivery Appointments: a. Carrier must call Modell’s Traffic Department for delivery appointments to our Dstribution Center upon pick up from the Vendor. Requests for Delivery appointments will be accepted Monday -Friday from 7:30 A.M. -3:30 P.M. Phone # (718) 319-7731, 7732, 7736 or 7738. b. Modell’s Sporting Goods has negotiated a volume rate with our LTL (Less Than Trailer load) carrier, which allows us to pass substantial savings on to our customers. Contact Modell’s Traffic Department for LTL carrier selection. c. All shipments must be made in concert with the purchase order shipping terms. Do not prepay freight and add the charges to the Merchandise Invoice. d. Shipments under eight cartons or 200 lbs. can be shipped via FedEx Standard Ground Service. These shipments must be authorized by the Modell’s Traffic Department prior to shipping. e. All LTL shipments are to be given to the carrier presorted by SKU, UPC number, style, size, color, and purchase order. (Refer to Palletizing Instructions page 17). f. All collect shipments must be assigned a carrier by Modell’s Traffic Department. Carriers not approved by Modell’s Traffic Department will result in the Vendor being charged back for 100% of the freight charges + 5% handling costs. g. All LTL shipments shipped in a 72 hour period from a single carrier location to a single Modell’s Facility must be combined on one Master Bill of Lading, purchase order Number, Carton Count by P.O. #, and Carton Count by Shipment must be included on the Master Bill of Lading. h. All shipments originating from within the New York City Commercial Zone will be prepaid by the Vendor to the Distribution Center. Vendors who wish to use Modell’s trucks for a backhaul will be charged a nominal fee. The maximum cost for a pickup within a 25 mile radius of the Bronx Distribution Center will be $425.00 depending on shipment size and shipping point. i. Additionally, all shipments originating within the Los Angeles Commercial Zone will be prepaid by the Vendor to our consolidator. We have negotiated special rates with our carriers, which will be extended to all Vendors on these pick-ups. 12 6. Shipping Instructions 1. Freight Terms: a. No C.O.D. shipments will be authorized. C.O.D. shipments will be refused and returned at the expense of the vendor. Freight charges added to merchandise invoices would be deducted if freight terms indicate “collect”. b. No Fed Ex or UPS next day or second day shipments allowed without authorization from our Modell’s Traffic department in conjunction with a Modell’s VP GMM. An exception is allowed for hot market purchase orders. Please contact Modell’s traffic dept for clarification of Hot Market Purchase Orders. c. “Pre Pay plus Add” shipments are not permitted including UPS or Fed Ex shipments. d. Freight charges that are paid by the Vendor must be shipped: “Freight Pre-Paid”. 2. Packing Instructions: a. Merchandise that is packed in cartons must be shipped in no less than 200 lb. test corrugated cartons. b. In addition, cartons packed within a master carton must be shipped in no less than 200 lb. test corrugated cartons. Cartons should meet the following dimensions: Carton sizes Length Width Height Weight Maximum 40” x 16” x 24” 50lbs. 36” x 20” x 24” 50lbs. 32” x 26” x 24” 50lbs. Minimum 15” x 6” x 4” 5lbs. c. Cartons must be securely sealed. d. Merchandise must be packed in accordance with purchase order instructions to include the following: i) Pre Pack merchandise must show quantities of colors and sizes packaged as per instructions on purchase orders. ***ALL PREPACK CARTONS MUST BE PACKED UNIFORMLY. NO SUBSTITUTION OF SIZE, COLOR OR STYLE.*** ii) Non Pre Pack (non assorted) one size, one color is to be packed per carton. ONE SKU PER CARTON. iii) Inner Pack merchandise - quantities of inner packs within master cartons must be consistent throughout all master cartons. e. Cartons are not to be banded or taped together unless for the purpose of securing cartons to a pallet. f. Pre-ticketed merchandise must have a sample Modell’s price ticket or Vendor UPC ticket affixed to the outside of each carton. 13 3. Marking Cartons: All cartons, (including inner pack cartons) must be marked in bold easily readable lettering with the following information as well as the number of cartons for each purchase order on the LENGTH SIDE of the carton with the following information: a. Distribution Center Address: MODELL’S SPORTING GOODS 1780 EASTCHESTER RD. (Bassett Ave.) BRONX, N.Y. 10461 b. Modell’s purchase order number c. Modell’s department number d. Modell’s SKU (all 8 or 9 digits) number or product UPC number (12 digits) e. Vendor style number f. UCC-128 Bar Code g. Vendor name h. Size, color, quantity breakdown contained in each carton by SKU i. Direct to stores shipments (U-RECEIVES) that are sent through Modell’s Distribution Center, must be CLEARLY marked with the receiving store number, number of cartons, and store address on each carton. j. Shipment of sample merchandise must be marked “Samples” and Attn.: (Buyer’s Name) k. Merchandise in multiple cartons set must be labeled and color coded by set, (i.e., 1 of 3, 2 of 3). NOTE: ALL MARKINGS OF INFORMATION MUST BE ON THE LENGTH SIDE OF THE CARTON IN SUCH A MANNER THAT ALL LABELS FACE OUT FROM THE PALLET. ABSOLUTELY NO MARKINGS ARE TO BE PLACED ON THE TOP OR BOTTOM OF THE CARTON. 14 ( EXTERNAL CODE SOURCE 98) UCC/EAN-128 SERIAL SHIPPING CONTAINER CODE (00) 2 DIGITS UCC/EAN 128 Serial shipping container code 0 1 DIGIT shipping container type. Identifies the type of serialized shipping container packaging STANDARD UPC - A 00 2 DIGITS UPC number system character or EAN Country 28028 5 DIGITS UPC/EAN manufacturers ID number 000000100 9 DIGITS unique shipping container serial number identifier. identifies each shipping container. 7 1 DIGIT modulus 10 check character THIS LINE IS TO BE IDENTICAL TO THE MAN SEGMENT SENT IN THE 856 ASN DOCUMENT. SSCC BARCODE MUST HAVE 20 DIGITS INCLUDING 2 LEADING ZEROS. SHOULD HAVE symbol of Subset C function 1(ucc/ean-128) PLEASE FAX A COPY OF YOUR 128 LABEL SAMPLE TO 917 351-3454 15 Modell’s UCC-128 Label Requirements UCC/EAN 128 format Zone A: Ship from Address - Must include Company Name and complete address. Zone B: Ship to Address - Must include “Modells Sporting Goods” the service center #(002) and address. Zone C: Postal Barcode - Must have qualifier 420 in parenthesis and the 5-digit zip code of ship to address. Zone D: Carrier/BOL/Pro number - Carrier name must be present; Bill of lading number OR PRO number must be present (one or the other). Zone E: Box number/PO number - Box number of the ENTIRE shipment must be present PO number must be present. Zone F: UPC Barcode - UPC-A barcode is optional. If standard case (1 carton same style/size/color) place UPC on label. Zone G: Description/quantity - Style, size color and quantity must be present. If shipping multiple items in one shipping container indicate MIXED in either style/size/color. Zone H: Store information - Modells three-digit store number and complete address must be present. Zone I: SSCC Barcode - Serial Shipping Container Code must have 20-digit code, including two leading zeros with the Qualifier in Parenthesis. ALL QUIET ZONES MUST BE AT LEAST ¼” WIDE. THE OUTERMOST BAR OF THE BARCODE SHOULD BE A MINIMUM OF 1.23” FROM THE VERTICAL EDGE. Label size - The perimeter of the label should be 4 inches (105 mm) wide by 6 inches (148 mm) tall. Label Zones - The label should be formatted into several information zones. Zones include both human readable information and UCC/EAN-128 information. *** UCC128 label must match with ASN (man segments) at all times. *** 16 4. Palletizing: a. Domestic Shipments of heavy apparatus including but not limited to: Treadmills, Bikes, Ellipticals, Benches, Cast Iron, Table games, and Backboards must be palletized at all times. A Standard 40” x 48” pallet should be used. Merchandise should not extend over the pallet. A larger pallet may be used to accommodate oversize product. Pallets must be capable of handling the weight of the product. b. Floor loaded shipments of heavy apparatus will be refused and returned for redelivery AT THE VENDOR’S EXPENSE c. LTL shipment must be shipped palletized at all times. d. All merchandise must be securely stretch wrapped or banded to pallets. e. Build pallets in consistent block/tiers by Style/SKU to speed counting of cartons. All carton labels must face the outside of the pallet. f. Bills of lading must be clearly marked with total number of cartons and number of pallets. g. DO NOT MIX STYLE/ SIZE /COLOR /SKU’S OR PURCHASE ORDERS ON A PALLET. IF MODELL’S AUTHORIZES MIXED SKIDS, VENDOR MUST IDENTIFY EACH PALLET WITH A LABEL “MIXED SKID”, AND SEPARATE EACH SKU OR P.O. BY A SHEET OF CARDBOARD TODISTINGUISH ONE ITEM FROM ANOTHER. h. WAREHOUSE ORDERS MUST BE CLEARLY SEPARATED FROM CARTONS THAT ARE “MARKED FOR STORES”. i. Label each pallet with our P.O. number and the number of cartons. Note: THE ABOVE INFORMATION WILL BE USED BY MODELL’S TO RECEIVE YOUR MERCHANDISE. INFORMATION USED WILL BE FROM YOUR PACKING LIST. DETAILED RECEIVING BY MODELL’S MUST MATCH EXACTLY TO YOUR PACKING LIST. 17 5. Cross Dock: Modell’s is currently implementing the newest technologies to improve the distribution process. We believe the speed in moving merchandise through our distribution center and reducing cycle time will improve our competitive advantage in the market place. Cross docking your merchandise will help to reduce cycle time. The Cross Docking of your merchandise requires that we receive sales floor ready merchandise ticketed with UPC and correct retail. *** We must receive an A.S.N. ship notice in advance of the actual receipt of your merchandise, including the UCC-128 Shipping Container data. *** NOTE: FAILURE TO PROVIDE THE ABOVE REQUESTED INFORMATION WLL RESULT IN A CHARGEBACKS TO THE VENDOR (Page 29). 6. Shipping Documentation A. Bills of Lading (BOL): In the body of the Bill of Lading show: 1. Description of Merchandise and NMFC classification. 2. Total number of cartons, weight, cube and number of pallets when applicable. 3. Purchase Order numbers (purchase order numbers are nine digits in length) and PRO numbers. Merchandise must be listed by style number under the proper purchase order Number. 4. Merchandise Department Numbers 5. Authorization Number(s). 6. Number of cartons for each PO # (See example below) PO # 541234567 544567890 Total Cartons 1500 200 1700 18 TWO COPIES OF THE BILL OF LADING MUST BE GIVEN TO THE CARRIER. NOTE: No shipment will be accepted without a Purchase Order number. Any multiple P.O. shipments containing an unauthorized P.O. WILL RESULT IN THE ENTIRE SHIPMENT BEING RETURNED AT THE VENDOR’S EXPENSE. Carrier’s terminal of origin must be made aware by the vendor that the shipment will not be accepted by Modell’s Sporting Goods unless the shipment number can be provided when the carrier calls to make a delivery appointment. SHIPMENTS WITHOUT THE ABOVE REQUESTED INFORMATION INCLUDED ON THE BILL OF LADING WILL BE REFUSED AT THE EXPENSE OF THE VENDOR. 19 20 21 B. Packing Lists: Vendors not approved by Modell’s on EDI with ASN must prepare packing lists as follows: 1. 2. 3. 4. 5. 6. 7. 8. 9. Prepare one packing slip for each purchase order / Store. Include the following information on each packing list: The nine digit Modell’s purchase order number Modell’s P.O. number and Store name and number. Number of cartons per P.O. by sku. Carton identification or lot number (i.e.: 3 of 5 etc.). Style, size, color, and quantity by P.O./ store. Total units by P.O./ store. Insert the packing slips into a removable pouch and place it on the outside of, the lead carton for each purchase order. Indicate, in bold letters “LEAD CARTON” on all sides of the box. 10. If the order is sent in full trailer loads, the packing lists must be placed on the last lead carton loaded on the truck for easy access at our Distribution Center. C. Vendor direct deliveries to Modell’s Distribution Center (Ship To Mark For) 1. Vendor Direct Deliveries are to be handled in the same manner as shipments that are delivered to the Distribution Center via Trucking Companies. 2. The Vendor may deliver if they are pre-paying the freight expense. 3. The Vendor must obtain a pre-shipment Authorization number. 4. Prior to delivery the Vendor must obtain an appointment from Modell’s Traffic Department. (718) 319-7731, 7732, 7736 or 7738. D. Vendor direct deliveries to stores • These shipments do not require authorization. Any collect shipments must be routed through the Modell’s traffic department. E. Air Freight Shipments: 1. Air Freight Shipments must be 100% prepaid by the Shipper unless a written approval has been issued by Modell’s traffic department in conjunction with a Modell’s VP GMM. Failure to comply with this policy will result in the entire cost of Air Freight being charged to the shipper. Additionally, if Air Freight is authorized to be shipped collect, the difference in Air Freight versus Ground Freight will be charged to the Shipper. 2. Air Freight Shipments require an Authorization Number and Delivery appointment prior to delivery. 22 F. International Import Shipments 1. A detailed Packing list as laid out below must be submitted for each container. The Company’s name, address, phone number, fax number and the Export Registration number must be included on the packing list. It should also indicate the following information in no specific order of layout: 1) For the account of: Modell’s II, Inc. 498 Seventh Avenue 20th Floor New York, N.Y. 10018-6701 2) The Notify Party (as indicated in the Letter of Credit) 3) The Port of Loading 4) The Carrier 5) Final Destination New York, New York 6) Insurance covered by 7) Invoiced for (the number of cartons of type of product) 8) The Commercial invoice must have a full description of goods shipped, in order for it to be classified properly to pay the correct customs duties. The invoice must have included both, the Modell’s style number and the Vendors style number 9) Sailing date (on or about) 10) Net weight 11) Gross weight 12) Shipping marks 13) The inspection certificate and the packing list must be stamped (Company stamp) and signed by an Authorized officer or representative of the company. 14) All documents required by the Letter of Credit must be received by personnel listed in the Letter of Credit ten days prior to the arrival of the shipment. PackingList Vendor Name____________ Container#______________ Seal#__________________ # of units per PO# 15) Style# Color Size carton # of cartons Each Container must have a packing list. 23 G. Return To Vendor Unauthorized Merchandise: Unauthorized substitutions, invalid orders, canceled orders, early shipments, past cancellation date shipments, over shipments, and duplicate shipments will be returned to the Vendor. Modell’s Sporting Goods will return shipments at the Vendors expense. In the event that unauthorized merchandise is accepted by Modell’s Sporting Goods, an administrative charge of $100.00 will be assessed to the Vendor in addition to 5% of the cost value of the merchandise, plus transportation. H. Ticketing and Hanger Program Ticketing Program 1. Modell’s requires all merchandise to be “Pre-ticketed” upon receipt. The following accurate information is required on tickets: a. b. c. d. e. f. g. Department number/SKU (as shown on our purchase order) Vendor style number (as shown on our purchase order) Vendor #, Dept, sub-Dept and class Retail amount (as shown on our purchase order) Size (as shown on our purchase order) if applicable Color (as shown on our purchase order) if applicable UPC barcode printed on ticket must be scannable with human readable data that complies with the industry standard. h. Season code (2 characters) Vendor Generated Ticket Samples: (not to scale) Baby Gum 1” x 1” Hang Tag 1.5” x 2 7/8” Gum 1.5” x 2.25” Note: each Vendor generated ticket MUST contain a “V” as depicted on the above samples. 24 2. In the event you are unable to comply with the above requirements you can contact the Buyer at Modell’s, and we will arrange to supply the tickets. A $75.00 fee will be assessed to cover the cost of tickets and shipping. Ticket placement guidelines: 3. Modell’s appreciates your effort to provide Floor Ready Merchandise for distribution to our stores. As you apply tickets to merchandise destined for Modell’s, please follow the following placement guidelines: Category Coats/Outerwear Hanging Tops/Shirts/Vests Sleeveless Tops and Tank Tops Packaged/Folded Tops Sweaters/Sweatshirts Folded Knit Turtlenecks/Polos/Tees Bottoms, Pants/Shorts 2 pc warm up suits Swimwear Hats/Headwear Shoes Gloves Scarves Belts Backpacks/gym bags Sporting Goods, boxed goods Ticket location Bottom of left sleeve at the seam Bottom of left sleeve at the seam Through manufacturer’s label at neck Through manufacturer’s label at neck Through manufacturer’s label at neck Through manufacturer’s label at neck On the waistband at the left side seam At the bottom of the left sleeve Through underarm seam at the left side At the back of the head Front right top of shoebox Inside cuff, in seam Through manufacturer’s label Swift attached to the first belt hole Apply ticket to Vendor hang tag Apply ticket to upper right hand corner of box. Do not cover any Brand, product or size information. *** Clear Size Strips are required on all flat packed apparel *** Packaged/Folded Tops Right hand side of garment Pants/Bottoms Upper section of the leg facing out Gum labels should not be placed directly on merchandise. They can be affixed to product packaging or hangtag. Tickets should not cover the UPC barcode, or any other required information. Random ticket errors found within a style on a shipment will result in a vendor compliance charge of $1.00 for every piece within that style. This charge covers the expense to audit every unit within that style and fix the tickets that contain errors. 25 Hanger Program 4. The following merchandise must be shipped on hangers with size rings: a. Any product that the Vendor would normally place on hangers. b. Any product that the Buyer requests to be put on hangers on a purchase order. c. All Hangers* must meet the following specifications: i. VICS Approved ii. Clear resin iii. Swivel metal hook iv. The size of the hanger should be appropriate for the garment (Page 27) for our suggested sizes outlined by department. * Uniplast is the exclusive Hanger and Size Ring supplier for Modell’s. For Uniplast worldwide locations or to place an order please visit their website at www.uniplastindustries.com or call (201) 288 4540. 26 Floor Ready Hanger Program Effective January 1, 2012 *** All black hangers must be Matte finish. Family of Business Style# Description Color*** Children's (Infant/Toddler) Tops 498 12" Top Black Children's( Girls 4-16) (Boys 4-20) 485 15" Top Black 484 17" Top Black 479 19" Top Black 6008 8" Bottom Black All children's Pants, Shorts, 2 piece swimwear 6010 10" Bottom Black Men's, Women's, Yg Men's, Juniors 6012 12" Bottom Black 6014 14" Bottom Black All Children's Outerwear 3316 15" Coat Black Women's, Men's, Yg Men's, Juniors Outerwear 3329 17" Coat Black All Large Size Men's Outerwear 3320 19" Coat Black GS19 10" Intimate Clear Hanger Style Tops, 1 piece Swimwear All Men's, Yg Men's, Juniors, Women's Tops,1 piece Swimwear All Large Size Men's and Women's Tops All children's (If 6010 is too large) Pants, Shorts, 2 piece swimwear Pants, Shorts, 2 piece swimwear All Large Size Men's Pants, Shorts Women's Sport bras, panties Size Ring White w/black letters * Use a combination of top and bottom hangers for all 2-piece men's, women's and children’s coordinates/sets. * Size Rings must be used on all hung merchandise except for hanger style # GS-19. * Non-compliance may result in applicable offset charges. * For any questions call Deborah Thomas @ Modell's 718-319-7780 or e-mail [email protected] * Uniplast is the exclusive Hanger and Size Ring supplier for Modell's. * For Uniplast worldwide locations or to place an order please visit www.uniplastindustries.com or call (201) 288-4540. 27 I. Modell’s Chargeback Policy 1. The following Vendor Non-Compliance issues will result in a charge back to the Vendor or Carrier based on expenses incurred by Modell’s Sporting Goods. a. Receipt of merchandise improperly packaged by the Vendor or not shipped as ordered; b. Processing of merchandise shipped not meeting Modell’s shipping policies; c. Sorting of merchandise that has been poorly loaded and shipped either by the Vendor or Carrier. (i.e.: mixed styles, colors, or sizes etc.); d. Failure by the Vendor to ship merchandise through the carrier assigned by the Modell’s Traffic Department; e. Failure by the Vendor or Carrier to provide the proper packing lists or Bill of Ladings; f. Failure by the Vendor to side mark cartons; g. Unauthorized style, color, or size substitutions; h. Failure by the Vendor to use a UPC label; or i. Failure by the vendor to use a 128 bar code on all cartons. Note: The above is not an all inclusive list of non-compliance issues that can result in chargebacks. There may be additional situations that will result in Vendor chargebacks. Any questions about chargebacks assessed to the Vendor can be answered by calling Jackie Collins (Vendor Compliance Manager) at 718-319-7812. J. Modell’s Chargeback Rates Modell’s Sporting Goods’ chargeback policies are intended to improve the flow of merchandise through our Distribution Center and to defer the cost of unnecessary cost due to non-compliance on the part of the Vendor. Below is a list of noncompliance issues and chargeback fees. Please note that other charges may be added to this table from time to time, as Modell’s Sporting Goods deems necessary. These charges will be assessed effective within 30 days of the release of this document. 1. EDI Chargebacks: a. No ASN at time of receipt at Distribution Center b. c. d. e. f. g. h. i. Inaccurate ASN/Carton contents do not match ASN Carton Label not scannable/Defective No UCC 128 label on carton Carton Label does not match ASN ASN does not include Carton detail ASN sent in bulk and ordered as prepack Relabeling of cartons to match ASN Incorrect Electronic Invoices j. No electronic Invoice k. Manual correction of electronic invoice $750.00 (or 10% of received mdse if lower than $750.00) $500.00 $500.00 $500.00 $500.00 $500.00 $500.00 $50.00 per label $150 per PO or $10 per invoice (no greater than $500) $500.00 per PO $100 per PO 28 l. m. n. o. p. q. r. Paper invoices requested (810 uncorrectable) EDI ASN data errors/manual correction of ASN Duplicate carton # used within ASN/within 18 months Incorrect Prepack = ASN vs. PO transmission Late ASN Shipping a B1 PO # with NO store distributions Shipping a B1 PO # with store distributions $100 per PO $500.00 per ASN $500.00 $50.00 per ctn/max $700.00 $375.00 PER ASN $1,000.00 $500.00 2. Distribution Chargebacks a. b. c. d. Packing slip errors $100.00 per incident/plus receiving cost Missing packing slip $100.00 per incident/plus receiving cost Packing slip not on lead carton $100.00 per incident Inaccurate or insufficient itemized data on bill of Lading $100.00 per incident/plus $1.00 per unit e. Carton Identification errors $25.00 per carton f. Failure to comply with purchase order specifications $1.00 per unit or minimum of $500.00 per incident. 1. merchandise not hung 2. merchandise not ticketed 3. merchandise not packed as ordered 4. inconsistent pre-packs 5. mis-ticketed (wrong retail) 6. substitutions 7. UPC issues i. poor quality ii. no UPC on ticket iii. wrong Symbology 8. no mixed styles, sizes or colors in the same carton Modell’s reserves the right to double or triple the minimum chargeback amount for repeated violations. g. Unauthorized or damaged merchandise $100.00 per incident/plus $1.00 per unit 3. Transportation Chargebacks: a. Use of unauthorized Carrier $100.00 plus full freight charges b. Failure to notify Modell’s traffic department of changes in shipment, including weight, cartons, cube, pallets or PO information on trailer load shipment $100.00 plus full freight charges c. Shipment via airfreight without authorization $100.00 plus full freight charges d. Direct shipment to stores without authorization $100.00 plus full freight charges e. Failure to consolidate shipments within 72 hours $100.00 plus full freight charges 29 4. Return to Vendor Handling Charges: There will be an administrative charge of $100.00 plus the following charges: a. Unauthorized merchandise - 5% of cost plus transportation. b. Defective/damaged/unsaleable merchandise - 5% of cost plus transportation. 5. Accounts Payable Chargebacks (IF APPLICABLE): a. Printed invoice format not followed $50.00 per invoice b. Request for research on item over 6 months old $100.00 per aged item Every purchase order and Routing Guide deviation or violation per shipment will result in a minimum chargeback of $500.00 Repeat offenders of the same violations will be subject to additional charges. Violation may result in refusal or return of merchandise at Vendor’s expense. 30 Modell’s Sporting Goods Primary Contacts The following is a list of Modell’s Sporting Goods Primary Contacts, including names and departments. These individuals will have the answers to any questions regarding their respective areas of expertise. Please feel free to call with any questions you may have. Department Director of Distribution Contact Joseph Long Phone 718-319-7777 Fax 718-319-7775 Vendor Compliance Manager Jackie Collins 718-319-7812 917-351-3445 [email protected] Rich Chrzanowski 718-319-7710 718-319-7735 [email protected] Steve Ondrejack 718-319-7800 718-319-7805 [email protected] VP of Information Technology Hans Kantor 212-822-1000 EXT.400 212-822-1082 [email protected] EDI Coordinator Yvonne Perez 917-351-3454 [email protected] Accounts Payable Manager Stephen Budhu 212-822 1000 EXT 403 212-822-1000 EXT. 220 917-351-3424 [email protected] Director of Transportation V.P. of Logistics Email Address [email protected] 31 ACKNOWLEDGMENT OF RECEIPT OF MODELL’S VENDOR COMPLIANCE AND ROUTING GUIDE Be sure to forward these routing and vendor compliance instructions to your Associate in charge of Distribution. UPON RECEIPT OF THIS MANUAL PLEASE DETACH THIS PAGE AND RETURN TO: MODELL’S SPORTING GOODS 1780 Eastchester Road (off Bassett Ave.) BRONX, N.Y. 10461 ATTN: Jackie Collins The Vendor Agreement and this Guide contains a complete statement of all arrangements between the parties with respect to purchase orders issued by Modell’s to Vendor, and supersedes all previous agreements. We the undersigned have received and reviewed the Modell’s Sporting Goods Routing and Vendor Compliance Guide. We understand that all terms and conditions described within take effect immediately upon our receipt of this document: ____________________________________________ ___________________ VENDOR DATE AUTHORIZED OFFICER ___________________________________________ PRINT NAME _____________________________________________ SIGNATURE TRAFFIC. MGR _________________________________________________ PRINT NAME ________________________________________________ SIGNATURE PHONE#_______________ FAX#_______________ EMAIL ADDRESS_________________ 32
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