service and meter guidelines

Service Line, Tap and Meter Installation
Timeframes:
Service Line and Tap
Columbia Gas of Kentucky (Columbia) will install the service line, tap and meter setting. Please contact the New
Business Team at 800-440-6111 at least 30 days prior to needing gas service.
Meter
Once the service line and tap are installed, please contact the New Business Team to schedule the meter installation.
How to Get a Tap:
House line piping must be stubbed out of the exterior wall as follows:
o 4-6 inches outside the building wall, with a threaded end for piping smaller than 2 inches,
o 6-8 inches outside the building wall for piping 2 inches and larger if the connection to the meter setting will
be threaded, or
o 10 inches outside the building wall for piping 2 inches and larger if the connection to the meter
setting will be welded.
Note: House lines that will be tied into large volume meter settings should terminate 18 inches above
finished grade. The meter size will be determined and communicated by the New Business Team during
the application process.
The area near the service line and tap needs to be clear of debris and physical obstructions and within 6” of the final
grade.
Note: Columbia’s crew will install the service line, tap and meter setting. They will test the service line up to the
prefabricated meter setting and leave the gas off.
How to Get a Meter:
A house line with at least one connected appliance must be installed. All appliance drops and branch connections
shall terminate with shutoff valves that are capped or plugged.
IMPORTANT: We are required to inspect and test all INSTALLED gas piping and appliances at the time the meter is set. If
piping enters the building, access is required and all piping and appliances must be visible and accessible. Piping must be
inspected prior to drywall or backfill of buried house lines.
All house line piping must be sealed to be rain and be insect resistant.
Additional metallic house line requirements: Columbia requires that the piping used on the section of house
lines that extends through exterior walls to connect to the meter setting be a minimum of Schedule 40 steel pipe.
This section must be securely anchored inside the structure, which will enhance the stability of the meter setting. It
will also simplify the placement of bonding clamps when using CSST products.
Important: House line(s) and appliance(s) must have been installed in accordance with the “National Fuel Gas
Code”; and manufactured home installations shall be in accordance with Title 42, Code of Federal Regulations,
Part 3280, Subpart H.
Multiple Meter Installations
On multiple meter installations, each house line stub must be plainly and properly identified with a weatherproof
tag or other approved means of designating the apartment or the part of the building it supplies.
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When the house line(s) and one natural gas appliance have been installed, inspected, and tested, the party responsible
for the payment of the gas bill should call our New Business Team at 1-800-440-6111 to schedule a meter installation.
The required Columbia Gas inspection and testing will be done at the time the meter is installed.
Note: All material must be on Columbia’s approved material list.
The Meter Drawings are available at www.columbiagasky.com.
Customer Charges:
The first inspection and/or test are done at no charge. If a return trip is necessary due to failure to comply with the
requirements detailed above, a tag will be left at the premise stating the reason and the appropriate fee will be charged for
each subsequent trip.
The provisions in this document are subject to change and are not intended to be all-inclusive. Local codes, ordinances,
and governmental regulations will govern when they are more stringent than the requirements contained herein. When in
doubt as to the proper procedure, please contact Columbia’s New Business Team at 1-800-440-6111 before proceeding
with the work.
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