Connect Pricing Guide

Connect
Product Pricing and Rewards Guide
November 2016
New rewards and month to month Voice and Data Top Up packages will be available from 1 July 2016.
First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).
V3.0-08-12-2016
CONNECT
Why Connect?
Connect from FNB is our innovative cellular offering that lets you manage your cellular spend as easily
as you manage your banking. Choose a SIM and/or a device that suits your individual needs.
Rewards*
Flexibility
Control
Spend at least R150 every
month on FNB Connect
to move up a reward level
AND/ OR
Up to 40% back in eBucks
on your SIM spend.
Choose from a range of
packages from Prepaid to
Postpaid. Connect Flexi is our
flagship product and allows you
to change your voice, data and
SMS bundles monthly.
Manage your cellular spend
on all your SIMs easily on FNB’s
Digital channels as you do your
banking and have complete
control of your monthly usage.
Click to see your SIMs all of them
My
Accounts
My SIM Cards
Click to decide: device or no device
My SIM
Cards
My
Cards
Installment p.m.
ZAR 499.00
Installment p.m.
ZAR 120.00
Contract
Name
Airtime
Voice
SMS
Data
Celeste’s Phone
2781***4423
-
50 MIN
50 SMS
50.00 MB
Top Up
Liam’s iPhone
2761***1304
-
57 MIN
159 SMS
158.57 MB
Top Up
Mika’s Phone
2761***3249
-
149 MIN
100 SMS
98.18 MB
Top Up
Create your own
Add a SIM Card - you can port here
Bundle 100SMS
Change
Remove
Apple iPhone 6 Plus 16GB
ZAR R35.00
Bundle 50MB
ZAR R15.00
Bundle 100MIN
ZAR R90.00
See and manage all your SIMs from one central place,
just like you do with your bank accounts.
Choose any device on any package, and keep track
of your device repayments like you do with your bank
loans.
Never run out of airtime or data again
Click to create your own Flexi
package and adjust it monthly
Add Auto Top Up
Connect Flexi Month to Month
You decide how much you want
Top up when I reach
A Date
VOICE
An Amount
200
Voucher Type
0
Airtime
30MIN
50MIN
100MIN
100MB
500MB
200MIN
350MIN
500MIN
1000MIN
2000MIN
DATA
How much? (recharge amount)
1GB
7.00
0
Please note
This top up will take effect as soon as your airtime reaches R5.00
50MB
1GB
5GB
10GB
20GB
50GB
100GB
SMS
Maximum Limit
100
50.00
0
50SMS
100SMS
150SMS
250SMS
400SMS
600SMS
Auto Top Up automatically tops you up with airtime
and data when you’re running low - to a chosen
amount, and you can set a monthly limit.
Adjust your voice, data and SMS bundles from month
to month, as your needs change.
Click to avoid bill shock, forever
Click to manage your SIMs like you
manage your bank accounts
FNB Connect
Transaction
History
Settings
Connect 200-2761***1304
08 Oct 2015
05:34:08
DATA
FNB INTERNET
0.08 MB
08 Oct 2015
05:34:08
DATA
FNB INTERNET
0.35 MB
0.00
08 Oct 2015
05:34:08
INTERNATIONAL
VOICE
91799005524
00:00:24
-0.35
My SIM
Nickname
CONNECT 200
SIM Status
Active
Subscription Type
Contract
Active
0.00
View your balances and real time transaction history,
at any time, at no extra cost, just like you do with your
bank statements.
*Subject to your account type and reward level
SIM Management
View PUK
View
Order Replacement SIM
Order
SIM Swap
Swap
View your PUK number, block or unblock a SIM,
order replacement SIMs or do a SIM swap.
CONNECT
Package options
Which package is for me?
Unlimited Voice
• Unlimited Voice Calls to any network in South Africa
Flexi Voice
• Month to month package – no strings attached
• Build your own voice, data and SMS package
• Change your voice, data and SMS bundles monthly
VOICE
200
0
30MIN
50MIN
100MIN
100MB
500MB
200MIN
350MIN
500MIN
1000MIN
2000MIN
DATA
1GB
0
50MB
1GB
5GB
10GB
20GB
50GB
100GB
SMS
100
0
50SMS
100SMS
150SMS
250SMS
400SMS
600SMS
Flexi Data
• Month to month package – no strings attached
• Build your own data package
• Change your data bundle monthly
VOICE
0
30MIN
50MIN
100MIN
100MB
500MB
200MIN
350MIN
500MIN
1000MIN
2000MIN
DATA
500MB
0
50MB
1GB
5GB
10GB
20GB
50GB
100GB
SMS
0
50SMS
100SMS
150SMS
250SMS
400SMS
600SMS
Top Up Voice
• Month to month voice package – no strings attached
• Choose from our Top Up 30, 50 and 100 packages that comes with pre-selected voice, data and SMS
• Limit your spend plus have the flexibility to top up when needed
Top Up Data
• Month to month data package – no strings attached
• Choose from our Top Up 500MB,1GB, 2GB and 5GB packages that comes with pre-selected data
• Limit your spend plus have the flexibility to top up when needed
Prepaid
• Top up with airtime, data or SMS bundles as you need through FNB’s Digital Channels anytime anywhere
• Set up Auto Top Up and never run out of airtime while on a call
CONNECT
Unlimited Voice
How to build your Voice package.
You get:
You choose:
+
Connect SIM
Monthly voice, data and SMS bundles
Unlimited voice calls to national numbers*.
Plus no data/usage charges when accessing
FNB’s Digital Channels
NOTE: *Unlimited voice is subject to a fair usage policy.
Package
Price
Connect Unlimited Voice (Postpaid)
R399
Connect Unlimited Voice Top Up
R399
PREMIER, PRIVATE CLIENTS AND PRIVATE WEALTH CUSTOMERS
Optional Recurring Data Bundles (For Unlimited Voice (Postpaid) customers only)
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 MB
R 15,00
R 12,75
R 12,00
R 11,25
R 10,50
R 9,00
100 MB
R 28,00
R 23,80
R 22,40
R 21,00
R 19,60
R 16,80
500 MB
R 35,00
R 29,75
R 28,00
R 26,25
R 24,50
R 21,00
1 GB
R 65,00
R 55,25
R 52,00
R 48,75
R 45,50
R 39,00
2 GB
R 95,00
R 80,75
R 76,00
R 71,25
R 66,50
R 57,00
5 GB
R 245,00
R 208,25
R 196,00
R 183,75
R 171,50
R 147,00
10 GB
R 465,00
R 395,25
R 372,00
R 348,75
R 325,50
R 279,00
20 GB
R 925,00
R 786,25
R 740,00
R 693,75
R 647,50
R 555,00
50 GB
R 2 199,00
R 2 049,00
R 1 999,00
R 1 949,00
R 1 899,00
R 1 799,00
Out-of-Bundle Rate
Data/SMS
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Data (per MB)
R 1,00
R 0,85
R 0,80
R 0,75
R 0,70
R 0,60
SMS (per SMS)
R 0,50
R 0,43
R 0,40
R 0,38
R 0,35
R 0,30
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
GOLD CUSTOMERS
Optional Recurring Data Bundles (For Unlimited Voice (Postpaid) customers only)
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 MB
R 15,00
R 14,25
R 13,50
R 12,75
R 11,25
R 9,00
100 MB
R 28,00
R 26,60
R 25,20
R 23,80
R 21,00
R 16,80
500 MB
R 35,00
R 33,25
R 31,50
R 29,75
R 26,25
R 21,00
1 GB
R 65,00
R 61,75
R 58,50
R 55,25
R 48,75
R 39,00
2 GB
R 95,00
R 90,25
R 85,50
R 80,75
R 71,25
R 57,00
5 GB
R 245,00
R 232,75
R 220,50
R 208,25
R 183,75
R 147,00
10 GB
R 465,00
R 441,75
R 418,50
R 395,25
R 348,75
R 279,00
20 GB
R 925,00
R 878,75
R 832,50
R 786,25
R 693,75
R 555,00
50 GB
R 2 199,00
R 2 149,00
R 2 099,00
R 2 049,00
R 1 949,00
R 1 799,00
Out-of-Bundle Rate
Data/ SMS
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Data (per MB)
R 1,00
R 0,95
R 0,90
R 0,85
R 0,75
R 0,60
SMS (per SMS)
R 0,50
R 0,48
R 0,45
R 0,43
R 0,38
R 0,30
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
CONNECT
Flexi Voice and Data
How to build your Flexi package.
You get:
You choose:
+
Connect SIM
Monthly voice, data and SMS bundles
Spend at least R150 every month on FNB
Connect to move up a reward level*
AND/ OR
Up to 40% back in eBucks for Gold, Premier,
Private and Private Wealth clients on your total
SIM spend.
Plus no data/usage charges when accessing
FNB’s Digital Channels
NOTE: *Subject to your account type and reward level.
PREMIER, PRIVATE CLIENTS AND PRIVATE WEALTH CUSTOMERS
Flexi Voice Bundles*
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
30 minutes
R 28.00
R 23.80
R 22.40
R 21.00
R 19.60
R 16.80
50 minutes
R 46.00
R 39.10
R 36.80
R 34.50
R 32.20
R 27.60
100 minutes
R 90.00
R 76.50
R 72.00
R 67.50
R 63.00
R 54.00
200 minutes
R 172.00
R 146.20
R 137.60
R 129.00
R 120.40
R 103.20
350 minutes
R 287.00
R 243.95
R 229.60
R 215.25
R 200.90
R 172.20
500 minutes
R 390.00
R 331.50
R 312.00
R 292.50
R 273.00
R 234.00
1000 minutes
R 750.00
R 637.50
R 600.00
R 562.50
R 525.00
R 450.00
2000 minutes
R 1 400.00
R 1 250.00
R 1 200.00
R 1 150.00
R 1 100.00
R 1 000.00
Flexi Data Bundles
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 MB
R 15.00
R 12.75
R 12.00
R 11.25
R 10.50
R 9.00
100 MB
R 28.00
R 23.80
R 22.40
R 21.00
R 19.60
R 16.80
500 MB
R 35.00
R 29.75
R 28.00
R 26 .25
R 24.50
R 21.00
1 GB
R 65.00
R 55.25
R 52.00
R 48.75
R 45.50
R 39.00
2 GB
R 95.00
R 80.75
R 76.00
R 71.25
R 66.50
R 57.00
5 GB
R 245.00
R 208.25
R 196.00
R 183.75
R 171.50
R 147.00
10 GB
R 465.00
R 395.25
R 372.00
R 348.75
R 325.50
R 279.00
20 GB
R 925.00
R 786.25
R 740.00
R 693.75
R 647.50
R 555.00
50 GB
R 2 199.00
R 2 049.00
R 1 999.00
R 1 949.00
R 1 899.00
R 1 799.00
Flexi SMS Bundles
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 SMS
R 20.00
R 17.00
R 16.00
R 15.00
R 14.00
R 12.00
100 SMS
R 35.00
R 29.75
R 28.00
R 26.25
R 24.50
R 21.00
150 SMS
R 45.00
R 38.25
R 36.00
R 33.75
R 31.50
R 27.00
250 SMS
R 65.00
R 55.25
R 52.00
R 48.75
R 45.50
R 39.00
400 SMS
R 85.00
R 72.25
R 68.00
R 63.75
R 59.50
R 51.00
600 SMS
R 115.00
R 97.75
R 92.00
R 86.25
R 80.50
R 69.00
Out-of-bundle Rates
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Voice* (per min)
R 0.95
R 0.81
R 0.76
R 0.71
R 0.67
R 0.57
Data (per MB)
R 1.00
R 0.85
R 0.80
R 0.75
R 0.70
R 0.60
SMS (per SMS)
R 0.50
R 0.43
R 0.40
R 0.38
R 0.35
R 0.30
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
*Voice calls are billed on a per second basis.
GOLD CUSTOMERS
Flexi Voice Bundles*
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
30 minutes
R 28.00
R 26.60
R 25.20
R 23.80
R 21.00
R 16.80
50 minutes
R 46.00
R 43.70
R 41.40
R 39.10
R 34.50
R 27.60
100 minutes
R 90.00
R 85.50
R 81.00
R 76.50
R 67.50
R 54.00
200 minutes
R 172.00
R 163.40
R 154.80
R 146.20
R 129.00
R 103.20
350 minutes
R 287.00
R 272.65
R 258.30
R 243.95
R 215.25
R 172.20
500 minutes
R 390.00
R 370.50
R 351.00
R 331.50
R 292.50
R 234.00
1000 minutes
R 750.00
R 712.50
R 675.00
R 637.50
R 562.50
R 450.00
2000 minutes
R 1 400.00
R 1 350.00
R 1 300.00
R 1 250.00
R 1 150.00
R 1 000.00
Flexi Data Bundles*
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 MB
R 15.00
R 14.25
R 13.50
R 12.75
R 11.25
R 9.00
100 MB
R 28.00
R 26.60
R 25.20
R 23.80
R 21.00
R 16.80
500 MB
R 35.00
R 33.25
R 31.50
R 29.75
R 26.25
R 21.00
1 GB
R 65.00
R 61.75
R 58.50
R 55.25
R 48.75
R 39.00
2 GB
R 95.00
R 90.25
R 85.50
R 80.75
R 71.25
R 57.00
5 GB
R 245.00
R 232.75
R 220.50
R 208.25
R 183.75
R 147.00
10 GB
R 465.00
R 441.75
R 418.50
R 395.25
R 348.75
R 279.00
20 GB
R 925.00
R 878.75
R 832.50
R 786.25
R 693.75
R 555.00
50 GB
R 2 199.00
R 2 149.00
R 2 099.00
R 2 049.00
R 1 949.00
R 1 799.00
Flexi SMS Bundles
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 SMS
R 20.00
R 19.00
R 18.00
R 17.00
R 15.00
R 12.00
100 SMS
R 35.00
R 33.25
R 31.50
R 29.75
R 26.25
R 21.00
150 SMS
R 45.00
R 42.75
R 40.50
R 38.25
R 33.75
R 27.00
250 SMS
R 65.00
R 61.75
R 58.50
R 55.25
R 48.75
R 39.00
400 SMS
R 85.00
R 80.75
R 76.50
R 72.25
R 63.75
R 51.00
600 SMS
R 115.00
R 109.25
R 103.50
R 97.75
R 86.25
R 69.00
Out-of-bundle Rates
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Voice* (per min)
R 0.95
R 0.90
R 0.86
R 0.81
R 0.71
R 0.57
Data (per MB)
R 1.00
R 0.95
R 0.90
R 0.85
R 0.75
R 0.60
SMS (per SMS)
R 0.50
R 0.48
R 0.45
R 0.43
R 0.38
R 0.30
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
*Voice calls are billed on a per second basis.
General information
Expiry
Flexi bundles
Expire after 30 days
Once off bundles
Expire after 30 days
Please note:
1. You will need to be scored for Flexi products.
2. You can choose to be billed on the 20th, 25th or the 1st of the next month and allocation of inclusive bundles takes place on the 1st of the next month. For example, for the month of April, a customer is billed on the 25th of March and receives their Voice, Data and SMS on the 1st of April.
3. As a Flexi customer you are billed for your usage in arrears (that is, you use first and pay later).
4. If your SIM was activated during the middle of the month, you will be allocated pro-rata Voice, Data and SMS and you will be charged on your selected debit order date for your pro-rata cost.
5. Connect Flexi Contracts – go to www.fnb.co.za (Online Banking) to take up this product.
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
*Voice calls are billed on a per second basis.
CONNECT
Top Up Voice
How to build your Top Up package.
You get:
+
Connect SIM
Monthly voice, data and SMS bundles
Spend at least R150 every month on FNB
Connect to move up a reward level*
AND/ OR
Up to 40% back in eBucks for Gold, Premier,
Private and Private Wealth clients on your
total SIM spend
Plus no data/usage charges when accessing
FNB’s Digital Channels
NOTE: *Subject to your account type and reward level.
PREMIER, PRIVATE CLIENTS AND PRIVATE WEALTH CUSTOMERS
Top Up
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Connect Top Up 30
R 30.00
R 25.50
R 24.00
R 22.50
R 21.00
R 18.00
Connect Top Up 50
R 50.00
R 42.50
R 40.00
R 37.50
R 35.00
R 30.00
Connect Top Up 100
R 100.00
R 85.00
R 80.00
R 75.00
R 70.00
R 60.00
30 min | 30 MB | 30 SMS
50 min | 50 MB | 50 SMS
100 min | 100 MB | 100 SMS
Out-of-bundle Rates
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Voice* (per min)
R 0.95
R 0.81
R 0.76
R 0.71
R 0.67
R 0.57
Data (per MB)
R 1.00
R 0.85
R 0.80
R 0.75
R 0.70
R 0.60
SMS (per SMS)
R 0.50
R 0.43
R 0.40
R 0.38
R 0.35
R 0.30
GOLD CUSTOMERS
Top Up
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Connect Top Up 30
R 30.00
R 28.50
R 27.00
R 25.50
R 22.50
R 18.00
Connect Top Up 50
R 50.00
R 47.50
R 45.00
R 42.50
R 37.50
R 30.00
Connect Top Up 100
R 100.00
R 95.00
R 90.00
R 85.00
R 75.00
R 60.00
30 min | 30 MB | 30 SMS
50 min | 50 MB | 50 SMS
100 min | 100 MB | 100 SMS
Out-of-bundle Rates
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Voice* (per min)
R 0.95
R 0.90
R 0.86
R 0.81
R 0.71
R 0.57
Data (per MB)
R 1.00
R 0.95
R 0.90
R 0.85
R 0.75
R 0.60
SMS (per SMS)
R 0.50
R 0.48
R 0.45
R 0.43
R 0.38
R 0.30
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
Top Up packages do not have any carry over for the monthly allocations.
*Voice calls are billed on a per second basis.
General information
Expiry
Once off bundles
Expire after 30 days
Please note:
The following available debit order dates for Voice & Data contracts and Top Up packages:
• 20th of the month
• 25th of the month
• last day of the month
(In the event of a debit order failing, debit order dates may be adjusted)
The following for the first debit order for Top Up packages:
• If your SIM is activated before the 15th of the month, you will be charged a pro-rated amount for that month
• If your SIM is activated after the 15th of the month, you will be charged in arrears on the pre-selected debit order date
(You will be charged for the next month as well as the month you activated your SIM)
CONNECT
Top Up Data
How to build your Top Up package.
You get:
+
Connect SIM
Monthly data bundles
Spend at least R150 every month on FNB
Connect to move up a reward level*
AND/ OR
Up to 40% back in eBucks for Gold, Premier,
Private and Private Wealth clients on your
total SIM spend.
Plus no data/usage charges when accessing
FNB’s Digital Channels
NOTE: *Subject to your account type and reward level.
PREMIER, PRIVATE CLIENTS AND PRIVATE WEALTH CUSTOMERS
Top Up Data
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Connect Top Up 500MB
R 35.00
R 29.75
R 28.00
R 26.25
R 24.50
R 21.00
Connect Top Up 1 GB
R 65.00
R 55.25
R 52.00
R 48.75
R 45.50
R 39.00
Connect Top Up 2 GB
R 95.00
R 80.75
R 76.00
R 71.25
R 66.50
R 57.00
Connect Top Up 5 GB
R 245.00
R 208.25
R 196.00
R 183.75
R 171.50
R 147.00
Top Up Out-of-bundle Rates
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Voice* (per min)
R 2.50
R 2.13
R 2.00
R 1.88
R 1.75
R 1.50
Data (per MB)
R 1.00
R 0.85
R 0.80
R 0.75
R 0.70
R 0.60
SMS (per SMS)
R 0.50
R 0.43
R 0.40
R 0.38
R 0.35
R 0.30
GOLD CUSTOMERS
Top Up Data
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Connect Top Up 500MB
R 35.00
R 33.25
R 31.50
R 29.75
R 26.25
R 21.00
Connect Top Up 1 GB
R 65.00
R 61.75
R 58.50
R 55.25
R 48.75
R 39.00
Connect Top Up 2 GB
R 95.00
R 90.25
R 85.50
R 80.75
R 71.25
R 57.00
Connect Top Up 5 GB
R 245.00
R 232.75
R 220.50
R 208.25
R 183.75
R 147.00
Top Up Out-of-bundle Rates
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Voice* (per min)
R 2.50
R 2.38
R 2.25
R 2.13
R 1.88
R 1 .50
Data (per MB)
R 1.00
R 0.95
R 0.90
R 0.85
R 0.75
R 0.60
SMS (per SMS)
R 0.50
R 0.48
R 0.45
R 0.43
R 0.38
R 0.30
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
Top Up packages do not have any carry over for the monthly allocations.
*Voice calls are billed on a per second basis.
General information
Expiry
Once off bundles
Expire after 30 days
Please note:
The following available debit order dates for Voice & Data contracts and Top Up packages:
• 20th of the month
• 25th of the month
• last day of the month
(In the event of a debit order failing, debit order dates may be adjusted)
The following for the first debit order for Top Up packages:
• If your SIM is activated before the 15th of the month, you will be charged a pro-rated amount for that month
• If your SIM is activated after the 15th of the month, you will be charged in arrears on the pre-selected debit order date
(You will be charged for the next month as well as the month you activated your SIM)
CONNECT
Prepaid
Complete control over your airtime, voice, data and SMS spend.
How to build your Prepaid package.
You get:
+
+
Connect SIM
Monthly voice, data and SMS bundles
Spend at least R150 every month
on FNB Connect to move up
a reward level*
AND/ OR
Up to 40% back in eBucks for
Gold, Premier, Private and Private
Wealth clients on your total
SIM spend.
Plus no data/usage charges when accessing FNB’s
Digital Channels
NOTE: *Subject to your account type and reward level.
PREMIER, PRIVATE CLIENTS AND PRIVATE WEALTH CUSTOMERS
Prepaid out-of-bundle Rates
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Voice* (per min)
R 0.95
R 0.81
R 0.76
R 0.71
R 0.67
R 0.57
Data (per MB)
R 1.00
R 0.85
R 0.80
R 0.75
R 0.70
R 0.60
SMS (per SMS)
R 0.50
R 0.43
R 0.40
R 0.38
R 0.35
R 0.30
GOLD CUSTOMERS
Prepaid out-of-bundle Rates
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Voice* (per min)
R 0.95
R 0.90
R 0.86
R 0.81
R 0.71
R 0.57
Data (per MB)
R 1.00
R 0.95
R 0.90
R 0.85
R 0.75
R 0.60
SMS (per SMS)
R 0.50
R 0.48
R 0.45
R 0.43
R 0.38
R 0.30
General information
Expiry
Once off bundles
Expire after 30 days
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
*Voice calls are billed on a per second basis.
CONNECT
SIM and Device Deals
Order your SIM & Device deal by logging into FNB Online Banking
You get:
+
A Smart Device
Connect SIM
FREE Monthly Voice/Data/ SMS bundles
Plus no data/ usage charges when accessing
FNB’s Digital Channels
NOTE: *Subject to your account type and reward level.
Package
Price
Connect Top Up Easy
Notes
No subscription fees for the Promotional
Connect SIM
(Pay only for the device)
FREE 15 min|50 MB x 24 Months
Connect Top Up Gold
FREE 25 min|100 MB x 24 Months
FREE with ConeXis A1
FREE with ConeXis X1
Connect 50MIN-100MB
FREE with selected devices
Promo Unlimited Voice
FREE with selected devices
Promo Connect 150MB
FREE with selected devices
Connect Data 500MB
FREE with selected devices
FREE 50 min|100 MB x 24 Months
FREE Unlimited Min|100 MB|50 SMS
FREE Once off 500 MB + 150 MB x 24 Months
FREE 500 MB x 24 Months
Out-Of-Bundle Rate
PREMIER, PRIVATE CLIENTS AND PRIVATE WEALTH CUSTOMERS
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Voice* (per min)
R 1.50
R 1.28
R 1.20
R 1.13
R 1.05
R 0.90
Data (per MB)
R 1.00
R 0.85
R 0.80
R 0.75
R 0.70
R 0.60
SMS (per SMS)
R 0.50
R 0.43
R 0.40
R 0.38
R 0.35
R 0.30
GOLD CUSTOMERS
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Voice* (per min)
R 1.50
R 1.43
R 1.35
R 1.28
R 1.20
R 0.90
Data (per MB)
R 1.00
R 0.95
R 0.90
R 0.85
R 0.80
R 0.60
SMS (per SMS)
R 0.50
R 0.48
R 0.45
R 0.43
R 0.40
R 0.30
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
*Voice calls are billed on a per second basis.
CONNECT
Once off Bundles
PREMIER, PRIVATE CLIENTS AND PRIVATE WEALTH CUSTOMERS
Voice*
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
R 28.00
R 23.80
R 22.40
R 21.00
R 19.60
R 16.80
50 minutes
R 46.00
R 39.10
R 36.80
R 34.50
R 32.20
R 27.60
100 minutes
R 90.00
R 76.50
R 72.00
R 67.50
R 63.00
R 54.00
30 minutes
200 minutes
R 172.00
R 146.20
R 137.60
R 129.00
R 120.40
R 103.20
350 minutes
R 287.00
R 243.95
R 229.60
R 215.25
R 200.90
R 172.20
500 minutes
R 390.00
R 331.50
R 312.00
R 292.50
R 273.00
R 234.00
1000 minutes
R 750.00
R 637.50
R 600.00
R 562.50
R 525.00
R 450.00
2000 minutes
R 1 400.00
R 1 250.00
R 1 200.00
R 1 150.00
R 1 100.00
R 1 000.00
Data
Package
50 MB
Price
R 15.00
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
R 12.75
R 12.00
R 11.25
R 10.50
R 9.00
100 MB
R 28.00
R 23.80
R 22.40
R 21.00
R 19.60
R 16.80
300 MB
R 60.00
R 51.00
R 48.00
R 45.00
R 42.00
R 36.00
500 MB
R 89.00
R 75.65
R 71.20
R 66.75
R 62.30
R 53.40
1 GB
R 139.00
R 118.15
R 111.20
R 104.25
R 97.30
R 83.40
2 GB
R 245.00
R 208.25
R 196.00
R 183.75
R 171.50
R 147.00
5 GB
R 399.00
R 339.15
R 319.20
R 299.25
R 279.30
R 239.40
10 GB
R 699.00
R 594.15
R 559.20
R 524.25
R 489.30
R 419.40
20 GB
R 1 099.00
R 949.00
R 899.00
R 849.00
R 799.00
R 699.00
SMS
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 SMS
R 20.00
R 17.00
R 16.00
R 15.00
R 14.00
R 12.00
100 SMS
R 35.00
R 29.75
R 28.00
R 26.25
R 24.50
R 21.00
150 SMS
R 45.00
R 38.25
R 36.00
R 33.75
R 31.50
R 27.00
250 SMS
R 65.00
R 55.25
R 52.00
R 48.75
R 45.50
R 39.00
400 SMS
R 85.00
R 72.25
R 68.00
R 63.75
R 59.50
R 51.00
600 SMS
R 115.00
R 97.75
R 92.00
R 86.25
R 80.50
R 69.00
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
*Voice calls are billed on a per second basis.
GOLD CUSTOMERS
Voice*
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
30 minutes
R 28.00
R 26.60
R 25.20
R 23.80
R 21.00
R 16.80
50 minutes
R 46.00
R 43.70
R 41.40
R 39.10
R 34.50
R 27.60
100 minutes
R 90.00
R 85.50
R 81.00
R 76.50
R 67.50
R 54.00
200 minutes
R 172.00
R 163.40
R 154.80
R 146.20
R 129.00
R 103.20
350 minutes
R 287.00
R 272.65
R 258.30
R 243.95
R 215.25
R 172.20
500 minutes
R 390.00
R 370.50
R 351.00
R 331.50
R 292.50
R 234.00
1000 minutes
R 750.00
R 712.50
R 675.00
R 637.50
R 562.50
R 450.00
2000 minutes
R 1 400.00
R 1 350.00
R 1 300.00
R 1 250.00
R 1 150.00
R 1 000.00
Data
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 MB
R 15.00
R 14.25
R 13.50
R 12.75
R 11.25
R 9.00
100 MB
R 28.00
R 26.60
R 25.20
R 23.80
R 21.00
R 16.80
300 MB
R 60.00
R 57.00
R 54.00
R 51.00
R 45.00
R 36.00
500 MB
R 89.00
R 84.55
R 80.10
R 75.65
R 66.75
R 53.40
1 GB
R 139.00
R 132.05
R 125.10
R 118.15
R 104.25
R 83.40
2 GB
R 245.00
R 232.75
R 220.50
R 208.25
R 183.75
R 147.00
5 GB
R 399.00
R 379.05
R 359.10
R 339.15
R 299.25
R 239.40
10 GB
R 699.00
R 664.05
R 629.10
R 594.15
R 524.25
R 419.40
20 GB
R 1 099.00
R 1 049.00
R 999.00
R 949.00
R 849.00
R 699.00
SMS
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 SMS
R20.00
R 19.00
R 18.00
R 17.00
R 15.00
R 12.00
100 SMS
R 35.00
R 33.25
R 31.50
R 29.75
R 26.25
R 21.00
150 SMS
R 45.00
R 42.75
R 40.50
R 38.25
R 33.75
R 27.00
250 SMS
R 65.00
R 61.75
R 58.50
R 55.25
R 48.75
R 39.00
400 SMS
R 85.00
R 80.75
R 76.50
R 72.25
R 63.75
R 51.00
600 SMS
R 115.00
R 109.25
R 103.50
R 97.75
R 86.25
R 69.00
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
*Voice calls are billed on a per second basis
CONNECT
Recurring Bundles
PREMIER, PRIVATE CLIENTS AND PRIVATE WEALTH CUSTOMERS
Voice*
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
30 minutes
R 28.00
R 23.80
R 22.40
R 21.00
R 19.60
R 16.80
50 minutes
R 46.00
R 39.10
R 36.80
R 34.50
R 32.20
R 27.60
100 minutes
R 90.00
R 76.50
R 72.00
R 67.50
R 63.00
R 54.00
200 minutes
R 172.00
R 146.20
R 137.60
R 129.00
R 120.40
R 103.20
350 minutes
R 287.00
R 243.95
R 229.60
R 215.25
R 200.90
R 172.20
500 minutes
R 390.00
R 331.50
R 312.00
R 292.50
R 273.00
R 234.00
1000 minutes
R 750.00
R 637.50
R 600.00
R 562.50
R 525.00
R 450.00
2000 minutes
R 1 400.00
R 1 250.00
R 1 200.00
R 1 150.00
R 1 100.00
R 1 000.00
Data
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 MB
R 15.00
R 12.75
R 12.00
R 11.25
R 10.50
R 9.00
100 MB
R 28.00
R 23.80
R 22.40
R 21.00
R 19.60
R 16.80
500 MB
R 35.00
R 29.75
R 28.00
R 26 .25
R 24.50
R 21.00
1 GB
R 65.00
R 55.25
R 52.00
R 48.75
R 45.50
R 39.00
2 GB
R 95.00
R 80.75
R 76.00
R 71.25
R 66.50
R 57.00
5 GB
R 245.00
R 208.25
R 196.00
R 183.75
R 171.50
R 147.00
10 GB
R 465.00
R 395.25
R 372.00
R 348.75
R 325.50
R 279.00
20 GB
R 925.00
R 786.25
R 740.00
R 693.75
R 647.50
R 555.00
50 GB
R 2 199.00
R 2 049.00
R 1 999.00
R 1 949.00
R 1 899.00
R 1 799.00
SMS
Package
Price
eBucks Reward Level
LEVEL 1: 15%
LEVEL 2: 20%
LEVEL 3: 25%
LEVEL 4: 30%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 SMS
R 20.00
R 17.00
R 16.00
R 15.00
R 14.00
R 12.00
100 SMS
R 35.00
R 29.75
R 28.00
R 26.25
R 24.50
R 21.00
150 SMS
R 45.00
R 38.25
R 36.00
R 33.75
R 31.50
R 27.00
250 SMS
R 65.00
R 55.25
R 52.00
R 48.75
R 45.50
R 39.00
400 SMS
R 85.00
R 72.25
R 68.00
R 63.75
R 59.50
R 51.00
600 SMS
R 115.00
R 97.75
R 92.00
R 86.25
R 80.50
R 69.00
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
*Voice calls are billed on a per second basis.
GOLD CUSTOMERS
Voice*
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
30 minutes
R 28.00
R 26.60
R 25.20
R 23.80
R 21.00
R 16.80
50 minutes
R 46.00
R 43.70
R 41.40
R 39.10
R 34.50
R 27.60
100 minutes
R 90.00
R 85.50
R 81.00
R 76.50
R 67.50
R 54.00
200 minutes
R 172.00
R 163.40
R 154.80
R 146.20
R 129.00
R 103.20
350 minutes
R 287.00
R 272.65
R 258.30
R 243.95
R 215.25
R 172.20
500 minutes
R 390.00
R 370.50
R 351.00
R 331.50
R 292.50
R 234.00
1000 minutes
R 750.00
R 712.50
R 675.00
R 637.50
R 562.50
R 450.00
2000 minutes
R 1 400.00
R 1 350.00
R 1 300.00
R 1 250.00
R 1 150.00
R 1 000.00
Data
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 MB
R 15.00
R 14.25
R 13.50
R 12.75
R 11.25
R 9.00
100 MB
R 28.00
R 26.60
R 25.20
R 23.80
R 21.00
R 16.80
500 MB
R 35.00
R 33.25
R 31.50
R 29.75
R 26.25
R 21.00
1 GB
R 65.00
R 61.75
R 58.50
R 55.25
R 48.75
R 39.00
2 GB
R 95.00
R 90.25
R 85.50
R 80.75
R 71.25
R 57.00
5 GB
R 245.00
R 232.75
R 220.50
R 208.25
R 183.75
R 147.00
10 GB
R 465.00
R 441.75
R 418.50
R 395.25
R 348.75
R 279.00
20 GB
R 925.00
R 878.75
R 832.50
R 786.25
R 693.75
R 555.00
50 GB
R 2 199.00
R 2 149.00
R 2 099.00
R 2 049.00
R 1 949.00
R 1799.00
SMS
Package
Price
eBucks Reward Level
LEVEL 1: 5%
LEVEL 2: 10%
LEVEL 3: 15%
LEVEL 4: 25%
LEVEL 5 : 40%
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
Effectively Pay
50 SMS
R20.00
R 19.00
R 18.00
R 17.00
R 15.00
R 12.00
100 SMS
R 35.00
R 33.25
R 31.50
R 29.75
R 26.25
R 21.00
150 SMS
R 45.00
R 42.75
R 40.50
R 38.25
R 33.75
R 27.00
250 SMS
R 65.00
R 61.75
R 58.50
R 55.25
R 48.75
R 39.00
400 SMS
R 85.00
R 80.75
R 76.50
R 72.25
R 63.75
R 51.00
600 SMS
R 115.00
R 109.25
R 103.50
R 97.75
R 86.25
R 69.00
NOTE: Effective rates and prices are calculated taking into account eBucks rewards paid out monthly.
*Voice calls are billed on a per second basis.
CONNECT
Handy Numbers
These are numbers you need to know from balance enquiries to customer service enquiries.
Customer care numbers
Customer service
147 from an FNB SIM or 087 575 0147 from a non-FNB SIM, alternatively email [email protected]
Self-service
*147# (USSD), Cellphone Banking, the FNB APP and Online Banking
Recharge
*130*321# or *120*321# (Cellphone Banking), FNB.mobi, ATM, FNB App
Balance enquiry
*111#
Block SIM
Please call me
Voice mail
087 575 0147
*140*cellphone number#
144
Terms and conditions:
1. You need to qualify for the airtime or eBucks reward programme in order to earn rewards specified in this package and reward guide.
2. eBucks reward calculations were done by using a spend cap of R1 000.
3. Voice calls are billed on a per second basis.