Terms and Conditions
In order to protect your interests you should read these Conditions carefully before placing an order with us. If you
require any changes to these Conditions you should ask us to put these in writing.
1. Definitions
1.
In these Conditions the following expressions have the following meanings unless inconsistent with the context:
o “Conditions” - these terms and conditions;
o “Contract” - any agreement for the sale and purchase of Goods from us to you in accordance with Condition 2.2;
o “Cooling Off Period” - means as described in Condition 8.3.1;
o “Delivery Address” - the address for delivery of the Goods within the United Kingdom as set out in the Order Acknowledgment or as may have been agreed between you and us in writing from time to time;
o “Goods” - all goods supplied by us to you under the Contract;
o “mainland Great Britain” - England, Scotland and Wales;
o “Notice of Cancellation” - any notice of your intention to cancel the Contract provided by you to us in accordance with Condition 8;
o “Order Acknowledgment” - written confirmation by us of our acceptance of your order;
o “Price” - the price payable by you for the Goods;
o “Site” - www.wattbike.com; www.wattbikeranking.com
o “Working Day” any day from Monday to Friday other than a statutory holiday or public holiday in England; and
o “we”, “us” or “our” - Wattbike Limited, a company registered in England and Wales with company number 5554245 whose registered office is at Vermont House, Unit 5, Nottingham South and Wilford Industrial Estate, Ruddington Lane, Wilford, Nottingham, NG11 7HQ and whose VAT registration number is 897912165;
o “you” or “your” - the person who has accepted these Conditions.
2.
References to any statute or statutory provision include, unless the context otherwise requires, a reference to the statute or statutory provision as modified or re-enacted and in force from time to time and any subordinate legislation made from time to time under the relevant statute or statutory provision.
3.
References to persons include natural persons, firms, partnerships, companies, corporations, associations and organisations (in each case whether or not having separate legal personality).
4.
Words in the singular include the plural and words in the plural include the singular.
5.
Any reference to “writing” includes communications by post, facsimile and e-mail but excludes text messages.
6.
The headings to Conditions do not affect the meaning interpretation of these Conditions.
7.
Any phrase introduced by the term “include”, “including”, “in particular” or any similar expression is illustrative and does not limit the sense of the words preceding that term.
2. Basis of Contract
1.
These Conditions shall apply to the sale by us of all Goods purchased by you.
2.
The contract only applies in the country the Goods were purchased in.
3.
Each Contract shall be made when we issue an Order Acknowledgement to you by e-mail and not before.
4.
We shall not be responsible for any promises or claims concerning the Goods which are not made by us, our employees or agents.
5.
Any error or omission in any information or document issued by us shall be liable to correction provided that such correction does not materially affect the Contract.
6.
We may, from time to time and without notice, change the Goods in order to comply with any applicable statutory requirements provided that such changes do not materially affect the nature or the Price of the Goods.
7.
If Goods ordered by you are not available we shall contact you and offer you the option of either ordering alternative Goods or cancelling your order. In the event that we are unable to contact you within 28 Working Days the Contract will be deemed cancelled and any sums you have already paid to us in respect of the Goods shall be refunded to you.
3. Price
1.
2.
3.
4.
The Price to be paid by you is that displayed on the Site as at the time when your order is received by us.
In the event that we discover a genuine error in the Price for the Goods ordered by you as displayed on the Site, we shall notify you as soon as possible providing you the option of either reconfirming the order at the correct Price or cancelling the order. If we are unable to contact you for the purposes of this Condition 3.2 within 10 Working Days or if you fail to either reconfirm or cancel the order within this period, your order shall be deemed cancelled and where you have already made payment for the Goods this shall be refunded to you in full.
All Prices are quoted inclusive of VAT unless otherwise stated.
The costs of standard working day delivery to mainland Great Britain shall be charged in addition to the Price and will be as displayed on the Site at the time your order is received by us. There will be an additional charge for the following;
1.
delivery of any Goods to Delivery Addresses outside mainland Great Britain; and
2.
delivery of any Goods on non-Working Days to any location
4. Payment
1.
Payment for the Goods shall be due at the time of order placement, payment is to be made by one of the following credit or debit cards: MasterCard, Visa, Maestro, or Solo.
2.
Payments for Goods shall only be accepted in sterling. Unless otherwise agreed in writing any payment received from you in any other currency will not be deemed to be payment for the Goods in question.
5. Packaging
1.
The packaging of the Goods shall be entirely at our discretion. We shall have the right to pack all the Goods in such manner and in such quantities as we think fit and we shall not be obliged to comply with any packaging requests or instructions from you.
6. Delivery
1.
The Goods shall be delivered when they are delivered to the Delivery Address.
2.
We shall reasonably endeavour to deliver the Goods on the date(s) set out in the Order Acknowledgement or as otherwise agreed between you and us in writing or on the phone from time to time (“the Anticipated Delivery Date”), but we shall not be held responsible for any delays in delivery caused by circumstances beyond our reasonable control. If delivery is delayed for more than 30 Working Days you shall be entitled to cancel the Contract and recover your reasonable losses from us.
3.
We shall have the right to deliver Goods in instalments.
4.
If you fail to accept any delivery of the Goods, unless this is due to our fault, we shall be entitled to:
1.
store the Goods until actual delivery and charge you for the reasonable costs of storage (including insurance) and redelivery; and/or
2.
charge you for the wasted delivery costs and any other expenses reasonably incurred by us in
respect of each repeat delivery where we or our courier leave the Delivery Address and subsequently return to the Delivery Address with the Goods.
5.
Unless we agree to a longer time period in writing you must advise us of any damage to the Goods which is apparent on delivery or any shortage of the Goods in writing within 7 Working Days following delivery.
6.
On delivery it is your responsibility to ensure that the total number of packages signed for is the same as the number of packages delivered.
7.
All persons at the Delivery Address shall be deemed to have authority to sign the delivery note issued by us or our courier, which once signed shall be conclusive evidence that delivery has taken place.
8.
Assembled delivery is delivery to door and does not include installation or setup.
7. Risk and Title of Goods
1.
Risk of damage to or loss of the Goods shall pass to you:
1.
at the time of delivery to the Delivery Address; or
2.
if you wrongfully fail to take delivery then risk shall pass to you at the time when we have tendered delivery of the Goods, but you shall not be responsible for any damage to the Goods caused by our negligence.
2.
Ownership of the Goods shall pass to you on delivery.
8. Cancellations
1.
Unless the Goods have been personalised or otherwise made to your specification you may cancel the Contract at any time after you place your order to 30 days from delivery of the Goods.
2.
If you wish to cancel the Contract you must:
1.
provide us with a Notice of Cancellation;
2.
either arrange for pickup by Wattbike at a price to be quoted on request or return the Goods at your own expense to us at Vermont House, Unit 5, Nottingham South and Wilford Industrial Estate, Ruddington Lane, Wilford, Nottingham, NG11 7HQ; and
3.
keep the Goods in your possession and take reasonable care of them before you return them to us.
3.
Where Condition 8.1 applies, we will, subject to Condition 8.4, refund the Price paid for the Goods:
1.
in full, within 30 days from the date of your Notice of Cancellation if your Notice of Cancellation is dated at any time between order placement to 7 Working Days from the day after delivery of the Goods (“Cooling Off Period”); or
2.
in all other cases subject to any deduction made under Condition 8.5 and within a reasonable period from when the Goods are received by us from you.
4.
Where you fail to return the Goods to us or where you return the Goods at our expense we shall, where appropriate, be entitled to make our own arrangements for collection of the Goods and shall in either case be entitled to deduct the direct costs of collection or return from any refund due to you under Condition 8.3.
5.
Where you fail to:
1.
take reasonable care of the Goods; or
2.
take reasonable care to ensure that we receive the Goods and to see that they are not damaged in transit
6.
we may take legal proceedings to recover any damages, costs or other expenses which we incur as a result. In cases where Condition 8.3.2 applies we shall be entitled to deduct any damages, costs or other expenses reasonably incurred by us from any sums refunded to you.
7.
Contracts may only be cancelled after 30 days from delivery of the Goods with our agreement and on the basis that you will pay to us a sum equivalent to any damages, charges and expenses reasonably incurred by us as a result of the cancellation.
9. Complaints, Warranties and the Return of Goods
1.
Any complaint should be sent to us to the addresses set out in the Order Acknowledgment.
2.
We provide a fully transferable parts only warranty in respect of Goods which are Wattbikes that such Goods will be free from material defects in materials or workmanship for:
New Wattbikes
1.
6 Months from the date of delivery for consumable parts*
2.
1 Year from the date of delivery for moving parts and wearing parts*
3.
2 Years from date of delivery for other parts and the Monitor*
4.
5 Years from the date of delivery on the frame*
* For a full list of parts and their warranty please see Appendix 1. in the download below
Re-conditioned Wattbikes
5.
6 Months from the date of delivery for consumable parts*
6.
1 Year from the date of delivery for moving parts and wearing parts*
7.
1 Years from date of delivery for other parts and the Monitor*
8.
5 Years from the date of delivery on the frame*
* For a full list of parts and their warranty please see Appendix 1. in the download below
3.
In respect of all other Goods which are not Wattbikes we shall use our reasonable endeavours to transfer to you the benefit of any warranty or guarantee given to us by the manufacturer.
4.
If you make a claim of damaged or defective Goods under the warranty provided at Condition 9.2 we ask that:
1.
you tell us about any fault or damage as soon as is reasonably possible; and
2.
you give us a reasonable opportunity to inspect the Goods in the same condition as they were after discovery of the defect and at our option either return the Goods to us at your cost, or alternatively allow us to collect the Goods, for examination to take place at our premises. The reasonable cost of
packaging and carriage of Goods returned by you will be reimbursed by us if the Goods are found to be damaged or defective and you shall be liable to pay us for any reasonable costs incurred by us collecting Goods found not to be defective.
5.
We shall not be liable for any breach of warranty provided at Condition 9.2 where:
1.
you make further use of the Goods after giving notice to us under Condition 9.4.1;
2.
the defect arises because you have failed to follow our or the manufacturer’s instructions (whether oral or in writing) as to the storage, installation, proper use and maintenance of the Goods; and
3.
you alter or repair the Goods without our consent.
6.
Where you have a valid claim in respect of the Goods we shall be entitled to:
1.
replace the Goods (or the part in question) found to be defective at our cost however we will not be responsible for the costs of installing any replacement Goods or parts; or
2.
at our option refund to you the Price (or a proportionate part of the Price) of the relevant part of the Goods found not to conform to warranty.
7.
For the purposes of Condition 9.4.1 we ask you to examine the Goods as soon as is reasonably possible after delivery.
8.
Subject as expressly provided in these Conditions, all warranties conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law. This Condition 9.8 shall not affect your statutory rights as a consumer.
10. Liability
1.
2.
Nothing in these Conditions excludes or limits our liability for negligence.
Subject to Condition 10.1 we shall not be liable for any losses under the Contract which:
1.
were not foreseeable to us at the time when the Contract was made;
2.
relate to any business undertaken by you; and/or
3.
were not caused by any breach of the Contract by us, our agents or employees.
11. Force Majeure
1.
We shall be not liable to you or deemed to be in breach of this Contract by reason of any delay in performing, or any failure to perform, any of our obligations in relation to the Contract, if the delay or failure was due to any cause beyond our reasonable control such as (but without limitation) any strike, lock-out or other form of industrial action, failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or government order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of supplier or sub-contractors or inability to obtain materials required for performance of the Contract.
12. Assignment
1.
2.
We may assign the Contract or any part of it to any person.
You shall not be entitled to assign the Contract or any part of it without our prior written consent which we shall not refuse to give without good reason.
13. Third party rights
1.
A person who is not a party to the Contract will not have any rights under or in connection with it by virtue of the Contracts (Rights of Third Parties) Act 1999.
14. Severance
1.
If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions shall remain in full force and effect.
15. Waiver
1.
If either you or us fail or delay or compromise in exercising a right or remedy under the Contract, the right or remedy is not to be treated as having been waived, restricted or varied and any agreement by either you or us to refrain from exercising a right in one particular instance will not prevent you or us from exercising it in full in the future.
16. Cumulative remedies
1.
All rights and remedies available to either you or us under the terms of the Contract or under the general law are to be cumulative, and no exercise by either you or us of any such right or remedy is to restrict or prejudice the exercise of any other right or remedy granted by the Contract or otherwise available to you or us.
17. Governing law and jurisdiction
1.
The Contract shall be governed by the laws of England and Wales and any court proceedings in relation to the Contract are to be brought in the English Courts.
Appendix
1. Warranty Parts
A
Frame Set
Warranty Period
New Bike
Warranty Period
Reconditioned Bike
A1
Wattbike frame
5 years
5 years
A2
Handle Bar sleeve (156mm)
2 years
1 year
A3
Saddle Stem Plastic Sleeve (216mm)
2 years
1 year
B
Console Assembly
B1-B-2
Wattbike Monitor B (New connector)
2 years
1 year
B2
Monitor Thumb Screw x 2
2 years
1 year
B3
Signal Harness - Data cable (New connector)
2 years
1 year
B4
Monitor connector adaptor - A to B connection Original connector
2 years
1 year
B4-B-2
Monitor connector adaptor - A to B connection New connector
2 years
1 year
B1-K
B type Console foil/key pad
2 years
1 year
C
Wattbike Handle Bar & Stem Assembly
C1
2013 Handle Bars (w/racing drops)
2 years
1 year
C2
2013 Handle Bar Block Dimple Plate
2 years
1 year
C3
Spring Washer (M10 STL) for Adjustment Lever
2 years
1 year
C6
2013 Handle Bar Stem
2 years
1 year
V4
2013 Extra Long Handle Bar Stem
2 years
1 year
C7
Lock Lever M12 stainless Nut & screw w\”V”Block
1 year
1 year
C8
Adjustment Set Screw for lock lever C7
1 year
1 year
D
Pro & Trainer Seat Assembly
D1
Comfort Saddle
6 months
6 months
D1-R
Racing Saddle
6 months
6 months
D2
Saddle Clamp
2 years
1 year
D3
2013 Saddle Slider
2 years
1 year
D4
2013 Saddle Stem
2 years
1 year
V5
2013 Extra Long Saddle Stem
2 years
1 year
D5
2013 Saddle Block Dimple Plate
2 years
1 year
C3
Spring Washer for Adjustment Lever C5
1 year
1 year
C5
2013 Adjustment Lever
1 year
1 year
C7
Lock Lever M12 stainless Nut & screw w\”V”Block
1 year
1 year
C8
Adjustment Set Screw for lock lever C7
1 year
1 year
F
Crank Assembly
E1
Bottom Bracket
2 years
1 year
F1
Left Crank - 170 mm
2 years
1 year
F2
Right Crank - 170mm (w/48 Tooth Chain Ring)
2 years
1 year
F3
Allen key Crank Bolt M12
2 years
1 year
F4
Magnet N35 for Chain Ring
2 years
1 year
F5
Chain - 1/2x1/8x76L
2 years
1 year
F6-1
Wellgo E14 pedal (Shimano SPD & flat cage w/toe clip)
6 months
6 months
F6-2
Wellgo E148 pedal (Shimano SPD & Look Keo)
6 months
6 months
F6-3
Shimano PD-M324 pedal (Shimano SPD & flat cage w/toe clip) Silver
6 months
6 months
G
Chain Tensioner Assembly
G1
Chain tensioner BED
2 years
1 year
G2
Chain tensioner eccentric wheel
2 years
1 year
G3
Felt for eccentric wheel
2 years
1 year
G4
Washer for tensioner bolt
2 years
1 year
G5
Chain Tensoiner Bolt M6x1xL30
2 years
1 year
H
Large Pulley Assembly
H1-1
Middle/Large Pulley Axle
2 years
1 year
H1-2-1
Pro Middle/Large Pulley - 220mm diameter
2 years
1 year
H1-2-2
Trainer Middle/large Pulley - 206mm diameter
2 years
1 year
H1-3
Allen Key M5 Blots - pulley to axle x4
2 years
1 year
H2
Bearing (6904 VVCM/NS7S/012)
2 years
1 year
H3
Bearing Seat/Cup
2 years
1 year
H4
Allen Key M8 Axle bolt
2 years
1 year
H5
Washer M8
2 years
1 year
H6
Middle Axle BED for bearing cup
2 years
1 year
H7
Allen Key M5 bolts for H6
2 years
1 year
H8
Ribbed Drive Belt
2 years
1 year
J
Sprocket Assembly
J1
Sprocket 13T Black
2 years
1 year
J2
Sprocket BED
2 years
1 year
K
Full Bridge Strain Gauge w/ PCB Assembly
K1
Full Bridge Strain Gauge - For Mod B monitor
2 years
1 year
K2
Allen Key M3 Bolt for K3
2 years
1 year
K3
Reed Switch
2 years
1 year
K5
Tapping Screw for ABS Box K17
2 years
1 year
K10
Chain Guide - Touch Pad
2 years
1 year
K11
Washer for K10
2 years
1 year
K12
Bush for K10
2 years
1 year
K13
E.RING - K14
2 years
1 year
K14
Pin/axle for K10
2 years
1 year
K17
ABS box for circuit board
2 years
1 year
L
Tension Arm Assembly
L1-A
Pro Tension Arm
2 years
1 year
L1-A-1
Pro Roller
2 years
1 year
L1-B
Trainer Tension Arm
2 years
1 year
L1-B-1
Trainer Roller
2 years
1 year
L2-A
Pro Spring
2 years
1 year
L2-B
Trainer Spring
2 years
1 year
L3
Allen Key M8 Shoulder Bolt
2 years
1 year
M
Small Pulley Assembly
M1
Front/Small Flywheel Axle
2 years
1 year
H1-3
Allen Key M5 Blots - pulley to axle x4
2 years
1 year
M2-1
Pro Small/Front pulley 71.6mm diameter
2 years
1 year
M2-2
Trainer Front/Small pulley 83.6mm diameter
2 years
1 year
H2
Bearing (6904 VVCM/NS7S/012)
2 years
1 year
H3
Bearing Seat/Cup
2 years
1 year
M2
Circlip for Front/Small Flywheel Axle
2 years
1 year
N
Fan Assembly
N1
Lock Pin/Key for M1 axle
2 years
1 year
N2
Air Fan Flywheel
2 years
1 year
H4
Allen Key M8 Axle bolt
2 years
1 year
H5
Axle Washer (M8)
2 years
1 year
O
Bracket Assembly, Generator
O1-A
A Generator Bracket
2 years
1 year
O1-B
B Generator Bracket
2 years
1 year
O3-A
A Generator
2 years
1 year
O3-B
B Generator
2 years
1 year
O4
Washer (M3) For O5
2 years
1 year
O5
Allen Key Bolt M3 for generator x2
2 years
1 year
P
Flywheel Assembly
P1
Magnetic Flywheel
2 years
1 year
P2
Magnets N45 for P1 and Q1 x16 flywheel
2 years
1 year
1 year
P3
Aluminium Ring for P1
2 years
1 year
P4
Allen Key Bolt M6 for Alu ring P3 x3
2 years
1 year
H5
Allen Key M8 Axle bolt
2 years
1 year
H4-P
Washer for P1
2 years
1 year
Q
Resistance Adjuster Assembly
Q1
Magnetic Resistance Column
2 years
1 year
Q1-1
Magnetic Resistance knob only
2 years
1 year
Q2
Nylock Nut M8 for Q3
2 years
1 year
Q3
Allen Key M8 Bolt to attach Mag Column to Frame
2 years
1 year
Q4
Washer M8 for Q3
2 years
1 year
P2
Magnets N42 For P1 and Q1 x10 resistance
2 years
1 year
Q5
1-7 Sticker for Q1-1
2 years
1 year
R
Stabilizing (F & R)
R1-1-3
2013 Front Foot/Stabilizer
2 years
1 year
R1-2
Nylock Nut M6 for R1-4 x2
2 years
1 year
R1-3
Washer M6 for R1-4 x4
2 years
1 year
R1-4
Allen key bolt M6 for Caster Wheel R1-5 x2
2 years
1 year
R1-5
Caster Wheel x2
2 years
1 year
R1-6
Lock Washer for R1-7
2 years
1 year
R1-7
Rubber Foot x2
2 years
1 year
R1-8
10.5/22XT2.5 SPCC BK ZINK(FS1) x2
2 years
1 year
R1-9
Allen Key Bolt M10 for Front & Rear Foot R1-1-2 & x2
2 years
1 year
R1-10
Cap Nut M10 for R1-9 x2
2 years
1 year
R2-1-3
Rear Foot/Stabilizer
2 years
1 year
R2-1-2
Rear Stabilizer
2 years
1 year
R2-1-1
Rear Foot Bar + Bush
2 years
1 year
R1-6
Lock Washer for R1-7 x2
2 years
1 year
R1-7
Rubber Foot x2
2 years
1 year
R1-8
10.5/22XT2.5 SPCC BK ZINK(FS1) x2
2 years
1 year
R1-10
Cap Nut M10 for R1-9 x2
2 years
1 year
S
WATTBIKE Turbine Assembly
S1-1
Fan Turbine
2 years
1 year
S1-2
Fan Door
2 years
1 year
S1-3
Fan Collector
2 years
1 year
S1-4
Fan Fixing Set
2 years
1 year
S7
WB Logo Badge
2 years
1 year
S
WATTBIKE Left Cover Assembly
S3
Left Side Cover
2 years
1 year
S3-1
Left Side Cover Fixing Set
2 years
1 year
S
WATTBIKE Right Cover Assembly
S5
Right Side Cover
2 years
1 year
S5-1
Right Side Cover Fixing Set
2 years
1 year
T
Electric Parts
T1
A to B Type USB 2.0 Cable 3M
2 years
1 year
T2
Data Cable Frame Plug Rubber
2 years
1 year
T3
Switching power supply DC12V/1A
T3-1
SW power supply DC12V/1A/1.8M for UK
2 years
1 year
T3-2
SW power supply DC12V/1A/1.8M for USA
2 years
1 year
T3-3
SW power supply DC12V/1A/1.8M for AU
2 years
1 year
T3-4
SW power supply DC12V/1A/1.8M for EURO
2 years
1 year
U
Other Parts
U1
Water Bottle Cage w/hardware(NH-BC185P)
6 months
6 months
U2
Water Bottle w/Wattbike Logo
6 months
6 months
U3
Owner’s Manual For Wattbike
6 months
6 months
U4
ST-210 WATTBIKE ASSEBMLY TOOL KIT 6mm CRMO
6 months
6 months
W
Arm Pad Kit - metal assembly
2 years
1 year
W-1
Arm Pad Kit - Velcro pads
6 months
6 months
W-2
Arm Pad Kit
2 years
1 year
W-3
Arm Pad Handle Bar Attachment Bracket
2 years
1 year