the event FAQs

Trinity Hall – FAQs for College Events
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Please see below answers to questions which you might have when booking or attending an alumni
event at Trinity Hall. If you cannot find the information you are looking for, please contact us on
+44 (0) 1223 332550 or email [email protected]
Alumni Events
1. How often will my year group be invited back for a Reunion or Anniversary Dinner?
2. How can I find out when my next Reunion or Anniversary Dinner will take place?
3. Can I bring a guest to a Reunion or Anniversary Dinner?
4. Can I bring a guest to other Alumni events?
5. Can I bring my child (under 18) to Alumni events as my guest?
6. I am experiencing difficulties booking online, what should I do?
7. The event is full, do you have a waiting list?
8. I am attending an event, please can I have my friends' contact information to see if they
are coming?
9. When will the guest list be available and how do I view it?
10. I have booked for a guest to attend an event, so why does their name not appear on the
guest list?
11. What is the dress code for College events?
12. Can I get a refund if I cancel my booking?
Accommodation
13. Can I stay in College accommodation if I am attending a College event?
14. Do you have rooms available during term time OR if I am not attending an event in
College?
15. Are there any ensuite rooms available in College?
16. Are there any double rooms available?
17. Is breakfast available at Wychfield and WYNG Gardens?
18. What time is breakfast served?
19. What time is check-in and check-out and where do I check-in
20. Can my child (under 18) stay in College accommodation?
Other
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25.
Can I leave my luggage?
Do you cater for dietary requirements?
What is the provision for disabled facilities?
Do you have parking in College?
Will photos be taken at events and what are they used for?
For any other questions, please contact the Alumni and Development Office on
+44 (0) 1223 332550 or email [email protected]
Alumni Events
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1. How often will my year group be invited back for a Reunion or Anniversary Dinner?
We aim to invite alumni to a College reunion every ten years. Anniversary dinners are organised for
those years celebrating their 10th, 25th, 50th and 60th anniversaries, but we are happy to mark other
anniversaries as well; please email [email protected] if you would like to organise an event for
your year.
For more information visit www.trinhall.cam.ac.uk/alumni/events/reunions
2. How can I find out when my next Reunion or Anniversary Dinner will take place?
Please contact the Alumni Office who will be able to tell you the year, if not the actual date for your
next Reunion or Anniversary. Alumni events take place in the Easter vacation, the first half of July,
the first half of September, and occasionally in the Christmas vacation.
3. Can I bring a guest to a Reunion or Anniversary Dinner?
Reunion dinners are formal dinners in College for two or three year groups at a time. Whilst we would
love to welcome guests to these dinners, due to limited space in Hall we are regrettably unable to
accommodate guests unless they are also Trinity Hall alumni.
Anniversary dinners are organised for just one year group, and were added to the events programme
to allow guests to be invited.
4. Can I bring a guest to other Alumni events?
We hold a range of events throughout the year which partners and guests are welcome to attend.
Events include; concerts, lectures, overseas dinners and Trinity Hall Association events. Please always
check the event webpage which will confirm whether guests or partners are invited.
For any other questions, please contact the Alumni and Development Office on
+44 (0) 1223 332550 or email [email protected]
5. Can I bring my child (under 18) to Alumni events as my guest?
We do not usually allow children under the age of 18 to attend alumni dinners in College; however, in
exceptional circumstances it may be permitted. Please email [email protected]
Trinity Hall hosts a Family Day which takes place every three years and is open to alumni and their
family members.
6. I am experiencing difficulties booking online, what should I do?
Please email [email protected] to notify the Alumni Office of the issue you are
experiencing. You may also book for events over the phone (tel. +44 (0) 1223 332550) or
alternatively, you will find details on how to pay by cheque on the event webpage.
7. The event is full, do you have a waiting list?
We keep waiting lists for all of our events. If you would like your name to be added to the list, please
email [email protected] specifying which event you would like to attend and how many
tickets you require.
8. I am attending an event, please can I have my friends' contact information to see if
they are coming?
Due to data protection we are unable to share personal contact details of any of our alumni. We are
however happy to forward correspondence on your behalf. Please email
[email protected]
Alternatively you may wish to contact your year rep. If you do not know who your year rep is, a list is
available online at www.trinhall.cam.ac.uk/alumni/keeping-in-touch/reps
9. When will the guest list be available and how do I view it?
We aim to have a guest list available online approximately four weeks prior to the event. The guest list
will be available on the event webpage, but to keep it secure, you will need to login to
www.thalumni.net to see it. If you experience difficulty viewing the guest list, please email
[email protected]
For any other questions, please contact the Alumni and Development Office on
+44 (0) 1223 332550 or email [email protected]
10. I have booked for a guest to attend an event, so why does their name not appear on the
guest list?
We do not include non-Trinity Hall members on our guest lists. If you are concerned that the booking
for your guest was not successfully made, please email [email protected] who will be
able to confirm.
11. What is the dress code for College events?
The dress code for formal dinners including Reunions, Anniversaries and the THA Cambridge Dinner
is black tie/ball gown or cocktail dress. For certain other events, we use lounge suits/cocktail dresses.
Concerts and lectures do not have a dress code unless you are attending High Table after an event.
The dress code for High Table is smart.
Please always check the event webpage for confirmation of the dress code.
12. Can I get a refund if I cancel my booking?
We are happy to offer refunds; however, please note that we are unable to offer a refund for bookings
cancelled within five working days of the event, except in exceptional circumstances. Please email
[email protected] if you need to cancel a booking.
Please note that an admin fee will be charged for cancellations to student society events and Varsity
Rugby.
For any other questions, please contact the Alumni and Development Office on
+44 (0) 1223 332550 or email [email protected]
Accommodation
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13. Can I stay in College accommodation if I am attending a College event?
For events taking place outside of term time (when the students are not in residence), we have
rooms available at Central Site, Wychfield and WYNG Gardens which alumni are welcome to book.
Rooms are allocated on a first-come, first-served basis and you will be asked to book your room at the
time of booking for the event. Details including cost will be available on the event webpage.
For events taking place during term time, accommodation is very limited however, we have a
number guest rooms available. If you would like to enquire about booking a guest room please email
[email protected]
14. Do you have rooms available during term time OR if I am not attending a College
event?
Alumni are welcome to book accommodation in College at any time depending on availability.
Accommodation is very limited during term time; however, we have a number guest rooms available.
If you would like to enquire about booking a guest room, please contact the Conference Office on
+44 (0) 1223 332554 or email [email protected] to make a booking enquiry.
15. Are there any ensuite rooms available in College?
Rooms on Central Site have shared bathroom facilities; however, there are a limited number of ensuite
guest rooms available. If you would like to enquire about a guest room, please email
[email protected]. Rooms at Wychfield and WYNG Gardens have ensuite facilities.
16. Are there any double rooms available?
Double guest rooms are available at WYNG Gardens.
Most rooms on Central Site are for single occupancy; however, we have a limited number of sets (two
rooms with an adjoining lounge area) and a limited number of double guest rooms. If you would like
to enquire about a set or a guest room, please email [email protected]
Rooms at Wychfield are for single occupancy only. For more information on College accommodation
visit www.trinhall.cam.ac.uk/conferences/accommodation
For any other questions, please contact the Alumni and Development Office on
+44 (0) 1223 332550 or email [email protected]
17. Is breakfast available at Wychfield and WYNG Gardens?
You are able to specify when booking if you would like breakfast to be included; however, please note
that breakfast will be served in the Dining Hall at Central Site.
18. What time is breakfast served?
Breakfast is served in the Dining Hall from 8.15am until 9am Monday to Saturday and 8.45am until
9.30am on Sundays.
19. What time is check-in and check-out and where do I check-in?
Check-in is possible from 2pm. Please arrive at the appropriate Porters’ Lodge on arrival where they
will issue you with your room key. We ask guests to vacate their rooms by 10am.
If you are staying at Wychfield or WYNG Gardens, you do not need to check-in on Central Site; there
will be a porter on duty at all accommodation sites.
20. Can my child (under 16) stay in College accommodation?
It is College policy that children under 16 cannot stay in our accommodation. Due to the nature of the
historic buildings, the location of and access to many of the rooms is not suitable for families.
For any other questions, please contact the Alumni and Development Office on
+44 (0) 1223 332550 or email [email protected]
Other Questions
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21. Can I leave my luggage?
You are welcome to leave luggage at the Porters’ Lodge on Central Site, Wychfield and WYNG
Gardens. Please speak to the Porter on duty.
22. Do you cater for dietary requirements?
Yes. If you have any dietary requirements please notify us when booking for an event.
23. What is the provision for disabled facilities?
There is disabled access to all main areas of College; however, there are only a limited number of
easily accessible bedrooms. Please inform us when booking if you have any special requirements.
If you need to park on Central Site or you need to access Central Site by car, please contact
[email protected] so we can make the necessary arrangements for you. Access by car is
only possible before 10am and after 4pm Monday-Saturday, but is possible at any time on Sunday.
24. Do you have parking in College?
Unfortunately we cannot offer parking on Central Site except in exceptional circumstances. There is a
car park available at Wychfield; however, spaces are limited. We recommend using the Park and Ride
as Cambridge City Centre can get very congested and the cost of car parks is quite high.
Cambridge Park and Ride: www.cambridgeshire.gov.uk/info/20149/park_and_ride Cambridge car
parks: www.cambridge.gov.uk/parking
25. Will photos be taken at events and what are they used for?
We like to take photos at our alumni events to use in our digital and print communications. If you do
not wish to have your photo taken at an event, please let a member of staff know in advance or on the
evening.
For any other questions, please contact the Alumni and Development Office on
+44 (0) 1223 332550 or email [email protected]