PROJECT COORDINATOR - NATIONAL ENERGY ACTION PLAN ST VINCENT’S HEALTH AUSTRALIA POSITION DESCRIPTION POSITION TITLE: Project Coordinator – National Energy Action Plan (NEAP) REPORTS TO: Project Director – National Energy Action Plan KEY RELATIONSHIPS (INTERNAL): Group General Manager People and Communications Facility Executives (GMs, CEOs) Facility Infrastructure Managers KEY RELATIONSHIPS (EXTERNAL): Third Party Vendors and Service Providers KEY RESPONSIBILITY: The key responsibility of the project coordinator is to provide project support, coordination and document coordination for the implementation of the NEAP. LOCATION: SVHA Group Office, Sydney DATE REVIEWED: Sept 2016 PURPOSE: The purpose of this position is to provide project support, coordination and document coordination for the implementation of the NEAP. This will involve working closely with the Project Director, facility infrastructure managers and internal/external stakeholders, and Contractors to achieve the goals and objectives of the project. The successful candidate will be involved in the documentation, communication, project scheduling and configuration management aspects of the Project. The role will also provide support in the coordination of project control group and working party meetings, status update collection and reporting. All positions contribute to the provision of quality and sustainable health services within the ethos of the philosophy, mission, values and ethics of St Vincent’s Health Australia. ST VINCENT’S HEALTH AUSTRALIA: IDENTITY Our organisational values are relevant to all positions. All employees are required to consistently demonstrate behaviours that support the Mission, Vision, Creed and Values of St Vincent’s Health Australia and promote an ethical environment in accordance with the St Vincent’s Health Australia Code of Conduct. OUR MISSION As a Catholic healthcare service we bring God’s love to those in need through the healing ministry of Jesus. We are especially committed to people who are poor or vulnerable OUR VISION We lead through research driven, excellent and compassionate health and aged care OUR CREED We believe in the dignity of all people because each one is created in God’s image. We are committed to justice and compassionate care for all OUR VALUES Our values, based on the Gospels, reflect the healing ministry of Jesus, and act as a point of reference for our decision making which is fundamental to our Catholic identity. Our values provide direction as to the type of organisation we aspire to be and the kind of behaviours we regard as appropriate to help achieve our aspirations. Our values underpin all that we do and are demonstrated through our everyday actions, giving our mission and vision life. Compassion: Our care is an act of love. We are present and accompany people when they are most in need Justice: To act with courage and speak in pursuit of what is right and just Integrity: Ensuring our actions and decisions are transparent and aligned with our values Excellence: Our care is safe evidence based and continually seeking to improve OUR CARE Our Care is: Provided in an environment underpinned by our mission and values Holistic and centred on the needs of each patient and resident High quality, safe, and continuously improved to ensure best practice Innovative and informed by current research using contemporary techniques and technology Delivered by a team of dedicated people who are supported in a continuing development of their skills and knowledge Committed to a respect for life in accordance with the Gospels RESPONSIBILITIES: MISSION AND CATHOLIC IDENTITY Work with the Mission, Vision, Creed and Values of SVHA as outlined in the Mission Framework and SVHA Code of Conduct ensuring that these principles are effectively integrated in all areas of responsibility; Maintain confidentiality and act professionally within ethical boundaries; Support the mission, goals, values and behaviours of SVHA and Mary Aikenhead Ministries. PROJECT MANAGEMENT Project Management Support Underake project coordination and support services, under the direction of the Project Director, across the SVHA portfolio sites where technology projects will be undertaken; Administer and assist in project meetings and the compilation of status, exception and highlight reports through out the project implememtation; Assist in the identification and prioritisation of work demands for the project team, and management of project deliverables and objectives; Monitor and report back to the internal customer/s or function leads on project status / performance against defined objectives and outcomes. Ensure that controls, records, systems and processes used to track and report on progress are recorded as per SVHA procedures, well maintained and include high quality, meaningful information relating to the NEAP; Provide feedback to the Project Director in relation to ongoing review and communication with Contractors in maintaining health, safety and security standards and principles and identification and reporting of potential risks including implementation and adherence to access protocols and plans. Identify and document potential risks, opportunities and lessons learnt for project components and develop effective strategies to mitigate risks and enhance opportunities to full fill the successful implementation of the NEAP; Page 2 of 5 Project Scheduling and Financial Management Track and manage project activities and deliverables towards agreed outcomes, and identify and develop mitigation strategies to manage project interdependencies. Plan, monitor, control and report projected versus current project timelines and milestones, assisting the Project Director to execute projects to budget and timeframes; Maintain overall administration of the group project schedule and monitor progress of individual project teams in the delivery of Works. Provide feedback as to the financial management or status of projects in this portfolio, tracking budget and identifying variance or the risk of budget variance; Compile required project related reporting for review by Group Manager – Business Systems and Projects. Measurement and Verification Administer and assist in the management of measurement and verification (M&V) processes across all projects including reporting and review of performance based on utilisation of M&V systems and plans and in liaison with SVHA’s contracted certificate generator. Adminster and support the contracted certificate provider in the development of supporting information to assist in the securing of certificates and related offsets for all project solutions. Produce ongoing measurement and verification reporting to support engagement with senior executives across the group in terms of providing information showing impact and progress in energy reductions. Stakeholder Engagement Consult widely with key stakeholders to identify and confirm project collateral and schedules; Set and continually highlight project expectations with team members and other stakeholders; Provide advice to the Project Director to ensure that they are able to brief the Group Executive and other key stakeholders on a regular basis. COMPLIANCE: Work within the St Vincent’s Health Australia Code of Conduct, relevant legislation, standards and industrial instruments; Model the values and code of conduct of SVHA and promote an ethical work environment; Promote the Mission, Vision & Values of SVHA and the healing ministry of the Catholic Church; Ensure relevant personal qualifications, registrations and memberships are maintained as required; Demonstrate understanding of workplace health and safety requirements; Operate within the delegated responsibilities and authorities as set by the Project Director or Group Executive; Maintain a workplace that is safe, appropriate for work, mitigates risk to one’s health and one that promotes personal wellbeing; Maintain compliance with mandatory training requirements; Take immediate action to rectify any unsafe situations or acts, report all hazards, incidents and near misses according to relevant policies/procedures; Comply with the Privacy Act by maintaining confidentiality and ensuring that staff and health service information records are not disclosed or misused in any way. INCUMBENT CAPABILITY REQUIREMENTS (Level 2): Page 3 of 5 The incumbent of this position will be expected to possess the following core capabilities: Personal Capability Personal effectiveness Learning Agility Outcomes Patient/Resident/client centred Innovation and Improvement Strategy Driving Results Organisational Acumen People Working with and Managing others Collaboration Demonstrated Behavior Plans & Organises – Takes responsibility for accurate, timely work results Adaptability – Identifies personal development needs and seeks information from a range of sources Patient Focused – Strives to meet and exceed expectations, demonstrating sound judgement Identifies Issues – Contributes to improvement by reviewing strengths and weaknesses of current processes Delivers Results – Manages own work load to deliver results Understands Interdependencies – Understands the interdependencies between departments Monitors Others – Takes responsibility for ensuring productive, efficient teamwork Collaborates – Works collaboratively within and outside the team EXPERIENCE: Essential Proven record of administering the project planning, resourcing, scheduling, controlling and reporting functions of a complex project; Prior position in a project support officer or coordination role, preferably in healthcare; Demonstrated knowledge and understanding of the functionality of base building services preferably within a healthcare setting Previous exposure to a healthcare environment including broad knowledge of healthcare workflows, both clinical and corporate related; Demonstrated effectiveness in the support and execution of measurement and verifications methodology (i.e. IPMVP) particularly in the application of energy efficiency programs in the built environment Demonstrated effectiveness in the support and execution of project communications plans; Former success working with people in a project environment to achieve stated objectives; Demonstrated high level of computer literacy. Desirable Knowledge of project management protocols within a healthcare context; Experience in change management, quality management and/or business analysis in a healthcare setting; Experience in project planning and scheduling of multiple project scenarios. QUALIFICATIONS: Essential A tertiary qualification (or equivalent) in Project Management, Engineering, Building Sciences or related Minimum 2 years relevant technical and business experience in organisations where project management and project disciplines were a demonstrable part of the job specification Understanding of project scheduling methodologies and project progess assessment Demonstrated experience in the use Microsoft Project application Understanding of measurement and verifications methodologies and approaches and their application Desirable Certification in a project management methodology / standard, e.g., PRINCE2 Foundation Page 4 of 5 A healthcare qualification would be highly regarded. Experience in coordinating a project from initiation to completion SKILLS: PEOPLE AND LEADERSHIP Personal behaviours and attributes that include self-motivation, delivery focus and the ability to deal with uncertainty and frequent change; Highly developed interpersonal skills including listening and consultation skills; The ability to work both autonomously and collaboratively in a team environment; Excellent written and verbal communication skills and the ability to communicate with project stakeholders both internally and externally; Strong organisational and time management skills with the ability to prioritise workload to meet project objectives; Excellent customer service and facilitation skills with the ability to engage people and influence change; The ability to act in a decisive and energetic manner and convey information in a direct and meaningfully way. STRATEGIC AND ANALYTICAL THINKING Strong analytical and problem solving skills – demonstrated ability to apply logic and structure to resolve complex problems; Ability to understand and navigate complex stakeholder environments; Comprehends the healthcare environment and the impact of technologies on workflows. TECHNICAL Understanding of project methodology standards such as PMBOK, SP within large and complex organisations; preferably within healthcare; Advanced skills in the use of project scheduling methodologies and systems (e.g. Microsoft Project). Strong understanding of building services functionality and the application of technologies to address energy use; Advanced skills in the Microsoft suite of products (Word, Excel, PowerPoint, Project and Visio); Competency in project documentation, communication, change and configuration management support; Skills in the creation, upkeep and closure of project documents, business cases, correspondence, product registers and work plans for business proposals and projects; Page 5 of 5
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