EPICenter 7.1 Getting Started Guide Part Number: 100379-00 Rev. 02 Published: July 2010 Extreme Networks 3585 Monroe Street Santa Clara, CA 95051 United States www.extremenetworks.com AccessAdapt, Alpine, Altitude, BlackDiamond, EPICenter, Essentials, Ethernet Everywhere, Extreme Enabled, Extreme Ethernet Everywhere, Extreme Networks, Extreme Standby Router Protocol, Extreme Turbodrive, Extreme Velocity, ExtremeWare, ExtremeWorks, ExtremeXOS, Go Purple Extreme Solution, Ridgeline, ScreenPlay, Sentriant, ServiceWatch, Summit, SummitStack, Triumph, Unified Access Architecture, Unified Access RF Manager, UniStack, the Extreme Networks logo, the Alpine logo, the BlackDiamond logo, the Extreme Turbodrive logo, the Summit logos, and the Powered by ExtremeXOS logo are trademarks or registered trademarks of Extreme Networks, Inc. or its subsidiaries in the United States and/or other countries. sFlow is a registered trademark of InMon Corporation. All other registered trademarks and service marks are property of their respective owners. © 2010 Extreme Networks, Inc. All Rights Reserved. 2 EPICenter Getting Started Guide Contents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installing EPICenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Sun Microsystems Solaris 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Red Hat Enterprise Linux 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Java Runtime Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 The EPICenter Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Installing the EPICenter Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Adding or Upgrading a License Key. . . . . . . . . . . . . . . . . . . . . . . . . .19 Starting and Stopping the EPICenter Server . . . . . . . . . . . . . . . . . . .22 Starting the Server on Windows . . . . . . . . . . . . . . . . . . . . . . . . .22 Starting the Server on Linux or Solaris. . . . . . . . . . . . . . . . . . . .22 Stopping the Server on Windows . . . . . . . . . . . . . . . . . . . . . . . .23 Stopping the Server on Linux or Solaris . . . . . . . . . . . . . . . . . . .23 3 Uninstalling the EPICenter Server Software . . . . . . . . . . . . . . . . . . . 24 Uninstalling the Server on Windows. . . . . . . . . . . . . . . . . . . . . . 24 Uninstalling the Server on Linux or Solaris . . . . . . . . . . . . . . . . 25 Launching EPICenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 About the Client Initialization Process . . . . . . . . . . . . . . . . . . . . . . . . 27 Launching the EPICenter Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Working with EPICenter Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Creating Your Device Inventory . . . . . . . . . . . . . . . . . . . . . . . . 37 Using Discovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Adding Devices Individually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Setting Up Default Device Contact Information . . . . . . . . . . . . . . . . . 42 What Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 4 EPICenter Getting Started Guide Introduction EPICenter is a powerful, flexible and easy-to-use application for provisioning, centralizing configuration, troubleshooting, and status monitoring of IP-based networks of Extreme Networks switches and selected third-party devices, regardless of the network size. This document, the EPICenter Getting Started Guide, provides installation instructions for the EPICenter software, as well as procedures for connecting to a EPICenter server and launching the EPICenter client application. It also provides instructions for adding devices to the EPICenter database so they can be managed by the software. For information about how to use the features of EPICenter, see the following documents, which are included on the product CD: ■ EPICenter Reference Guide ■ EPICenter Concepts and Solutions Guide ■ EPICenter Installation and Upgrade Guide ■ EPICenter Release Notes 5 6 EPICenter Getting Started Guide Installing EPICenter This chapter describes the installation process for EPICenter. It includes the following topics: ■ System requirements for the EPICenter server and client ■ Installation procedure for the EPICenter server ■ Using the License Manager to add license keys ■ Starting and stopping the EPICenter server ■ Uninstalling the EPICenter server software For other installation-related topics that may be relevant to your network, see the EPICenter Installation and Upgrade Guide, which includes procedures for the following: ■ Configuring the EPICenter server for NATed client connections ■ Installing EPICenter on a multi-homed server ■ Enabling SSH for secure communications ■ Upgrading the EPICenter software The EPICenter Installation and Upgrade Guide is included on the product CD. 7 System Requirements Please check the most current EPICenter Release Notes for any additional or changed requirements for the release you are installing. NOTE: Additional disk space may be needed to hold alarm logs and other runtime data. The amount of space depends on the number of devices and the number of traps and syslog messages generated by the managed devices. Microsoft Windows The system requirements for the EPICenter server under Microsoft Windows are as follows: ■ Microsoft Windows Vista, Windows XP Professional with SP1 or later, Windows 2003 server, or Windows 2008 server running on an Intel Pentium-compatible CPU. Both 32-bit and 64-bit versions of the Windows operating system are supported. ■ 2 GB RAM minimum, 4 GB recommended. Up to 4 GB may be needed to manage very large numbers of devices (1000 or more). ■ 2 GB disk space available, NTFS filesystem recommended. ■ Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you should have 1 GB of swap space. 8 EPICenter Getting Started Guide ■ 1 GHz or greater Pentium-compatible processor (2 GHz or greater recommended). A browser (Mozilla Firefox or Microsoft Internet Explorer) is required to launch the EPICenter client, display reports, and view the EPICenter online help. Sun Microsystems Solaris 10 The EPICenter server software is supported under the Sun Solaris Operating Environment on SPARC workstations. The system requirements are as follows: ■ 2 GB RAM minimum, 4 GB recommended. Up to 4 GB may be needed for very large numbers of devices (1000 or more). ■ 400 MHz or better processor ■ 2 GB disk space available. ■ Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you should have 1 GB of swap space. A browser (Mozilla Firefox) is required to launch the EPICenter client, display reports, and view the EPICenter online help. Installing EPICenter 9 Red Hat Enterprise Linux 5 The EPICenter server software is supported under Red Hat Enterprise Linux version 5. Both the 32-bit and 64-bit versions are supported, only on X-86 based platforms. The system requirements are as follows: ■ 2 GB RAM minimum, 4 GB recommended. Up to 4 GB may be needed for very large numbers of devices (1000 or more). ■ 1 GHz or greater Pentium-compatible processor (2 GHz recommended). ■ 2 GB disk space available. ■ Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you should have 1 GB of swap space. The system requirements for the EPICenter client under Red Hat Enterprise Linux are as follows: ■ A monitor that supports at least 1024 x 768 resolution, and 16-bit color. Your system display settings must be set for at least 65536 colors. ■ 512 MB RAM minimum (1 GB recommended). ■ 256 MB disk space available. ■ Swap space equal to double the amount of memory. For example, if you have 512 MB of RAM, you should have 1 GB of swap space. A browser (Mozilla Firefox 1.5 or higher) is required to display reports and view the EPICenter online help. 10 EPICenter Getting Started Guide Java Runtime Package The EPICenter server software requires the 1.6.0_10 Java runtime package, which is included in the server installation. No separate installation is needed. The EPICenter Client The EPICenter client is an application that is launched from a Microsoft Internet Explorer or Mozilla Firefox browser. A browser is also required to display EPICenter reports and to view the EPICenter online help. The EPICenter client can run on a different type of system from the server—for example, you can run the client on a Windows system connected to a EPICenter server installed on a Linux system. No software installation is required for a client to connect to the EPICenter server; however, the Java 1.6.0_10 plug-in is required, and you will be prompted to install it on the client system if it is not already present. There is no separate installation package for the EPICenter client. When you connect to the EPICenter server with a browser and launch the EPICenter client, any required files are downloaded and installed on your system automatically. No license is needed to run the EPICenter client; however, the EPICenter server must have a valid license installed before any client connections are allowed. Installing EPICenter 11 Installing the EPICenter Server The EPICenter server installation process is very similar under all three operating environments. the few differences are noted as appropriate during the description of the process. To install the EPICenter server, you will need the following information: ■ The port that the EPICenter server will use to communicate with the database (default is 10553) ■ The HTTP port for communication with EPICenter clients (default is 8080) You can use any port numbers (numbers between 1024 and 65535 are recommended), except port numbers already in use by another process, or ports 3873, 8083, 10554, 10555, and 10556, which are used by EPICenter for internal functions. During the installation process, if you specify a port that EPICenter uses internally, you are prompted to select a different port number. ■ The 14-character permanent or evaluation license key (or you can skip the license key step and add it later). The installation will succeed without a license key, but the EPICenter client cannot connect to the server unless a license is installed. ■ See the EPICenter Installation and Upgrade Guide for more information. After your installation is complete, you must run the License Manager to install your EPICenter license key(s). Clients will not be able to connect to the EPICenter server until that is done. 12 EPICenter Getting Started Guide Installation Notes ■ To install the EPICenter software components as services under Microsoft Windows, or as daemons under Solaris/Linux, you must have Administrator privileges on that system. In addition, if you want to be able to import user and host information from a Windows Domain Controller, the EPICenter server must run with permissions that allow it to get user information from the Domain Controller. ■ The system on which EPICenter is installed must be able to resolve both its own local name and its domain name. For example if you install EPICenter on a system named system1, then it must be able to resolve both system1 and its domain name, such as system1.company.com. You can test for this by attempting to ping the system using both the local name and the domain name. If there are problems resolving either of these names, make sure the hosts file contains the correct information. ■ The Solaris operating environment may require patches for the EPICenter software to function properly. Make certain these patches have been installed before you install the EPICenter server software. For the most current information on required patches, see the EPICenter Release Notes that accompanies your EPICenter software, or go to the Extreme Networks web site at www.extremenetworks.com. ■ On Linux systems, in order for the EPICenter database and server components to start automatically at system boot, the run level on the server must be set to 5. Installing EPICenter 13 ■ If you intend to keep multiple versions of the EPICenter server on the same computer, to avoid a port conflict each EPICenter server must be configured to use a unique port number to communicate with the database, or all but one of the EPICenter servers must be disabled. Installation Procedure 1 Insert the EPICenter server installation CD into your CD drive. or Download the EPICenter 7.1 server software for your chosen platform (Windows, Linux or Solaris) from the Extreme Networks software download page, and extract the contents of the zip or tar file into a temporary directory. 2 If you are installing from CD, you will find installation executables for each platform (Windows 32-bit and 64-bit, Linux 32-bit and 64-bit, and Solaris). If you downloaded from the web site, only the executable for your platform will be included. 3 Start the installation wizard as follows: For Windows, run EPICenter_7-1_win32.exe or EPICenter_7-1_winx64.exe, depending on your version of the operating system. 14 EPICenter Getting Started Guide For Linux: a) If you downloaded the installation from the web site, change the permissions on the Linux bin file as follows: chmod 755 EPICenter_7-1_linux32.bin or chmod 755 EPICenter_7-1_linux64.bin (Skip this if you are installing from the CD). b) Run the executable EPICenter_7-1_linux32.bin or EPICenter_7-1_linux64.bin, depending on your version of the operating system. For Solaris: a) If you downloaded the installation from the web site, change the permissions on the Solaris bin file: chmod 755 EPICenter_7-1_solarisSPARC.bin (Skip this if you are installing from the CD). b) Run the executable EPICenter_7-1_solarisSPARC.bin InstallShield will extract the EPICenter installation wizard. This may take a few minutes. 4 The EPICenter Installer Welcome screen appears. Click Next to continue. Installing EPICenter 15 5 If a previous version of EPICenter is detected, you are notified that the existing EPICenter services must be stopped. On Windows systems, if the EPICenter components were installed as services, select one of the following options: — Select Yes to have the installer shut down the EPICenter services (if they are running), or — Select No to exit the installation process. Click Next to continue. On Solaris/Linux systems, you must exit the installation process and stop the EPICenter database and server manually. See Stopping the Server on Linux or Solaris on page 23. 6 Next, the EPICenter software license agreement is presented; after you read the agreement, click the Accept button to accept the agreement, and click Next to proceed. 7 Verify or enter a location for the EPICenter installation. By default the Windows directory is \Program Files\Extreme Networks\EPICenter 7.1 The Linux and Solaris directory is /opt/ExtremeNetworks/EPICenter7.1 You can type a different directory path or browse to find the directory in which you want to install the software. Click Next to continue. 16 EPICenter Getting Started Guide 8 You are next asked to specify (verify or change) the ports to be used for communication between the EPICenter server and the database (default is 10553) and between the server and EPICenter clients via HTTP (default is 8080). You can use any port numbers (numbers between 1024 and 65535 are recommended), except port numbers already in use by another process, or ports 3873, 8083, 10554, 10555, and 10556, which are used by EPICenter for internal functions. 9 A dialog box appears asking about several options you can enable: — Enable Automatic Updates. This feature configures EPICenter to automatically retrieve the most current information about device and slot software and BootROM images from the Extreme Networks web site each time you connect the client to the EPICenter server. If you enable this feature, EPICenter will connect to the Extreme Networks web site at server startup and once every 24 hours to obtain a list of the current software releases, and a list of any available EPICenter patches. No information is sent to Extreme Installing EPICenter 17 Networks except an indication that you are running with an evaluation license, if that is the case. NOTE: If you disable this feature, you will not be able to obtain software update information through the Software Update feature in the Firmware Manager. You can enable this feature at a later time through EPICenter Administration, Server Properties tab, under the External Connections area. Click the checkbox to allow connection to the Extreme Networks web site. — Install as Services (Windows)/Install as Daemons (Linux/ Solaris). Enable this option to install the EPICenter database and web server components as Windows services or a Solaris/Linux daemons. In Windows, when the EPICenter components run as services, they are started automatically on system boot, and will persist across user logins and logouts. For Windows installations, you can select whether to run the EPICenter services automatically at startup or start them manually. NOTE: You must have administrator or root permissions to install as services or daemons. 18 EPICenter Getting Started Guide 10 The next panel asks you to verify the components and installation directory. Click Install to proceed with the installation, and follow the onscreen instructions. 11 If the installation was successful, the final dialog box displays a summary message. If there were any problems, they will be noted here. Click Finish to continue. 12 EPICenter prompts you to restart your system. You must either restart your system or start the EPICenter services manually before a client can connect to the EPICenter server. Click Finish to complete the installation process. 13 Launch the License Manager and install your EPICenter licenses. You can do this at any time after you have installed the EPICenter server. The server can be running while you do this, but this is not required. See the next section, Adding or Upgrading a License Key, for more detailed instructions. Adding or Upgrading a License Key To install an evaluation or permanent license for EPICenter, or to upgrade an evaluation license to a permanent license you must run the License Manager. Until you install a license, no client will be able to connect to the EPICenter server. Installing EPICenter 19 See the EPICenter Release Notes for additional information about licensing considerations for EPICenter. To install or upgrade a license, do the following: 1 Run the License Manager: — In Windows, from the Start menu, select Start > Programs > Extreme Networks > EPICenter 7.1 > License Manager — In Linux or Solaris, go to the EPICenter installation directory (by default /opt/ExtremeNetworks/EPICenter7.1) and run instlic.bin You must have write permission for the EPICenter installation directory. In Linux, the License Manager is also available in the Startup menu. Select Others > License Manager. In Solaris, the License Manager is also available in Administrative Tools. Select Administrative Tools > Extreme Networks > EPICenter > License Manager. 20 EPICenter Getting Started Guide The License Manager window opens: Figure 1 2 License Key Installation Enter the 14-character license key(s) in the appropriate fields, and click Install License. A pop-up window tells you whether the installation was successful or not. Installing EPICenter 21 Starting and Stopping the EPICenter Server By default, the EPICenter server components installed as services (in Windows) or daemons (in Linux or Solaris) are started automatically when you start or restart your computer. If you elected not to restart your computer at the end of the installation process, then you must start the EPICenter database and server manually. In Windows, if you selected the option to start the EPICenter server components manually, then you must start them before running EPICenter. Starting the Server on Windows To start or restart the EPICenter services manually, do the following in the specified order: 1 Open the Services window (found under Administrative Tools in the Control Panel). 2 Highlight EPICenter 7.1 Database Engine, right-click and select Start from the pop-up menu to start the EPICenterdatabase. 3 Start the EPICenter 7.1 Server in the same manner. Starting the Server on Linux or Solaris To start or restart the EPICenter daemons manually, do the following: ■ Enter the following commands in the order shown: /etc/init.d/EPICenterDB71 start 22 EPICenter Getting Started Guide /etc/init.d/EPICenterServer71 start You must have administrative rights to access init.d files. Stopping the Server on Windows To stop the EPICenter server: 1 Open the Services window (found in Administrative Tools in the Control Panel). 2 Highlight EPICenter 7.1 Server, right-click and select Stop to stop the EPICenter server. This should be done while the database is still running. 3 Highlight the EPICenter 7.1 Database Engine in the same manner, right-click and select Stop to stop the EPICenter database engine. Stopping the Server on Linux or Solaris To stop the EPICenter server, enter the following commands: /etc/init.d/EPICenterServer71 stop /etc/init.d/EPICenterDB71 stop Installing EPICenter 23 Uninstalling the EPICenter Server Software The following sections describe how to uninstall the EPICenter server software. Uninstalling the Server on Windows An Uninstall utility is provided in the Windows Start menu. This utility removes all the currently installed components of the EPICenter server. It also removes some of the supporting files, and asks about removing files that have been modified since installation. To uninstall the server components, do the following: 1 Shut down the EPICenter server components if they are still running (see Stopping the Server on Windows on page 23 for instructions). 2 Exit all clients. 3 From the Start Menu, select Programs > Extreme Networks > EPICenter 7.1 > Uninstall to start the uninstall wizard. 4 Follow the instructions displayed on the screen to uninstall the software. If you plan to re-install EPICenter, you should restart your system before you attempt to re-install the software. 24 EPICenter Getting Started Guide Uninstalling the Server on Linux or Solaris To remove the EPICenter server software, follow these steps: 1 Stop the EPICenter server components if they are running. See Stopping the Server on Linux or Solaris on page 23. 2 Exit all clients. 3 Start the uninstall wizard: a) Go to the following EPICenter directory: cd <install_dir>/_uninst <install_dir> is the directory (path) where you installed the EPICenter components. If you installed in the default directory, the path is /opt/ExtremeNetworks/EPICenter7.1. b) Execute uninstaller.bin. In Linux, the uninstall wizard is also available in the Startup menu. Select Others > Uninstall EPICenter. In Solaris, the EPICenter uninstall wizard is also available under Administrative Tools. Select Administrative Tools > Extreme Networks > EPICenter > Uninstall EPICenter. 4 Follow the onscreen instructions to uninstall the software. If you plan to re-install the EPICenter server, you should restart your system before you attempt to re-install the software. Installing EPICenter 25 26 EPICenter Getting Started Guide Launching EPICenter EPICenter consists of a server component that runs on a Windows, Solaris, or Red Hat Enterprise Linux server, and a client component, which can be launched from a web browser. Once the EPICenter server is running, multiple clients can connect to it. The EPICenter software supports multiple administrator users, with different roles that determine the EPICenter functions each user can perform. This chapter explains how to connect to a EPICenter server and launch the EPICenter client. It assumes you have successfully installed (or upgraded to) the current EPICenter software version and that the EPICenter server is running. It also contains an overview of the components of the EPICenter user interface and provides information about where to find additional information about EPICenter features. About the Client Initialization Process The EPICenter client initialization process makes use of Java Web Start technology. Java Web Start allows you to obtain files necessary to run the EPICenter client directly from the EPICenter server by pointing a browser to the EPICenter server and clicking on a hyperlink. The download and installation of the EPICenter software on the client system takes place automatically. 27 Each time you launch the client, EPICenter checks whether you have the most current version. If you do not, EPICenter automatically updates the client files on your system. Client initialization using Java Web Start requires that the client system have a certain version of the Java plug-in installed. If the client system does not have this required Java version, then you are directed to a location where you can download the correct version. Launching the EPICenter Client The EPICenter client application can be launched on systems running Microsoft Windows, Solaris 10, or Red Hat Enterprise Linux Version 5: The EPICenter client requires a monitor that supports 1024 x 768 resolution, and at least 16-bit color. Your system display settings must be set for at least 65536 colors. NOTE: There is no separate installation for the EPICenter client. When you launch the client, any software updates are downloaded from the EPICenter server and installed automatically. To launch the EPICenter client, you need to have the following information: ■ 28 The name or IP address of the EPICenter server to which the client should connect. EPICenter Getting Started Guide ■ The HTTP port that the EPICenter client uses to communicate with the server (the default is 8080). This is the HTTP port you entered when you installed the EPICenter server. To launch the EPICenter client, do the following: 1 Launch your web browser. 2 Enter the URL for your EPICenter server, in the form: http://<host>:<port>/ Replace <host> with the name or IP address of the system where the EPICenter server is running. Note that if this is the local system, do not specify localhost for the <host>. Replace <port> with the TCP port number that you assigned to the EPICenter web server during installation. NOTE: If you configured your EPICenter server to use the default web server port 80, you do not need to include the port number. However, the port used by EPICenter is 8080 by default, so in most cases you do need to include the port. Launching EPICenter 29 3 The EPICenter Welcome page appears. Figure 2 4 30 EPICenter Welcome Page Click the Log on to EPICenter link. EPICenter Getting Started Guide 5 EPICenter checks if your system is running the correct version of the Java plug-in. If you are not running the correct version, you are directed to a page where you can download the correct version. If you are running the correct version of the Java plug-in, the EPICenter client software is downloaded from the EPICenter server and installed on the local system. 6 After the software is downloaded, you are prompted whether you want to run the application. Click Run to continue. 7 The EPICenter Log On screen appears, and you are prompted for a username and password. Figure 3 EPICenter Log On Screen Launching EPICenter 31 8 If this is the first time you are logging in to EPICenter, enter admin in both the Username field and the Password field. Click Log on to connect to the EPICenter server. 9 After a successful login, the EPICenter Home screen appears displaying the Network Summary Report, as shown in Figure 4. Figure 4 32 EPICenter Home Screen EPICenter Getting Started Guide Working with EPICenter Windows Windows in the EPICenter user interface are made up of a number of frames. Figure 5 on page 34 shows the components that comprise a typical window in EPICenter. Launching EPICenter 33 Figure 5 Components of the EPICenter GUI (Network Views Window) Menu Bar Icon Bar Tabbed Windows Map View Folders Navigation Frame Navigation Table 34 Device Details Frame EPICenter Getting Started Guide The main components of the EPICenter user interface are the following: Menu Bar Options and commands available in EPICenter. The items shown in the menu bar vary based on the folder that is selected in the Navigation Frame. Icon Bar Icons for functions available in EPICenter, based on the selected item. You can move your mouse over an icon to view text describing what the icon does. Navigation Frame Tree view of the of folders and subfolders in EPICenter. You can click on items in the Navigation Frame to show items lower in the hierarchy. EPICenter has five main folders: Home, Network Users, Network Views, Network Administration, and System Administration. Clicking on a main folder reveals the subfolders below it. The subfolders contain links to device groups and EPICenter applications. Tabbed Windows When you click one of the main folders or a device group folder, it opens a tabbed window for that folder above the Navigation Table. Tabbed windows are dockable, meaning that they can be moved around in the main EPICenter window. Navigation Table Table of information about the objects displayed in the selected folder. Selecting a device in the Navigation Table displays detailed information about the selected device in the Device Details Frame. Details Frame Detailed information about the object selected in the Navigation Table. Map View For a selected device group, the graphical representation of the devices and links in the group. Selecting a device in the Map View causes the corresponding row in the Navigation Table to be selected. Launching EPICenter 35 Getting Help For detailed help on specific features, EPICenter provides context-sensitive online help, accessible through the Help menu located in the EPICenter menu bar. From the Help menu, you can view HTML-based help on the feature you are using, presented in a browser window. In the Reports feature, there is a Help link in the introductory paragraph on the Main reports page. From the Help menu, the EPICenter help selection displays the table of contents for the complete help system. EPICenter also provides the EPICenter Reference Guide, which also describes how to use the EPICenter features. This guide can be accessed from the docs subdirectory under the EPICenter installation directory. In the Windows environment this is \Program Files\Extreme Networks\EPICenter 7.1\extreme.war\helptext\docs. In a Linux or Solaris environment this is /opt/ExtremeNetworks/ EPICenter7.1/extreme.war/helptext/docs. It can also be downloaded from the Extreme web site at http://www.extremenetworks.com, under the Support area. You must have a version of Adobe Acrobat Reader installed (version 4 or later) to view the PDF file. (Acrobat Reader is available for download from Adobe Systems at http://www.adobe.com. 36 EPICenter Getting Started Guide Creating Your Device Inventory The first step in using EPICenter is to collect information about the devices in the network to populate the EPICenter database. EPICenter provides a discovery function that can automatically find and retrieve information about the devices on your network. You can also add devices to the database individually. Using Discovery When you first install EPICenter, the device inventory is empty. The easiest way to populate the inventory database is to use the Discovery feature (select New > Discover device from the File menu) to automatically detect the devices on your network. With Discovery you can: ■ Search for devices by specific IP addresses or ranges of IP address, including using wildcard search parameters to specify the IP address sets you want to query. ■ Limit your search to Extreme Networks devices only, or include all discovered MIB-2 devices regardless of manufacturer. ■ Specify a search range using CIDR format. ■ Enable the discovery to use SNMPv3 in its search. Figure 6 on page 38 shows an example of a discovery specification. You can add multiple address range specifications to be executed in a single discovery operation. 37 Figure 6 Discovering Devices to Add to the EPICenter Database Note that you must provide the SNMP read community string to enable EPICenter to get information from the devices it finds. If your devices do not all use the same read community string, you will need to add each set of devices as a separate specification, as shown in the example. When you run the discovery, EPICenter returns a list of all the devices it has found within the parameters you provided, as shown in Figure 7. It does not automatically add these devices to the EPICenter inventory; you must select and add the devices either individually or in groups. 38 EPICenter Getting Started Guide Figure 7 Results of a Discovery To add devices to the database, select the set of devices you want to add and click the Add button. For each device or set of devices you add to the inventory database, EPICenter first asks you to provide contact information for those devices: ■ The device login name and password Creating Your Device Inventory 39 ■ The SNMP write community string (for SNMP v1 devices) ■ The protocol used for communicating with the device (HTTP or HTTPS) ■ The User Name, Privacy and Authentication protocols and passwords for SNMP V3 devices EPICenter pops up a dialog box where you can provide this information. It pre-fills the fields with a default set of communication information that you can change as appropriate to the specific devices you are adding. The information you provide in the pop-up dialog is used for all the devices in the set you have selected to add. Therefore, if you have devices that use different passwords, protocols, or community strings, you must add them to the database in separate Add operations. Adding Devices Individually There may be a number of situations in which you want to add an individual device to EPICenter without doing a discovery. In this case you can use the Add Device function to add a device to the inventory. Select New > Device from the File menu. Figure 8 shows an example of adding individual devices to EPICenter. For each device you want to add, enter the device’s IP address and click New. 40 EPICenter Getting Started Guide Figure 8 Adding Devices to EPICenter Individually EPICenter pre-fills the fields in the window with the default communication information. You can change it as appropriate. Creating Your Device Inventory 41 Setting Up Default Device Contact Information For simplicity in managing multiple devices in large networks, administrators typically use the same logins, passwords, community strings and so on, for multiple devices. Therefore, to save time when adding new devices, EPICenter provides default values for these communication parameters. To save time when you add your own network devices to the EPICenter inventory, you can configure the default values to those used in your own network. To change the default communication values, select Default communications settings from the Tools menu. EPICenter uses the Extreme Networks switch default values: ■ Login as admin with no password ■ SSH2 disabled ■ For Cisco devices only, the default Cisco enable password (none) ■ Default SNMP v1 community strings public (for read) and private (for write) ■ SNMP V3 user initialmd5 ■ SNMP V3 privacy set to No Privacy, with no password ■ SNMP V3 authentication set to MD5 Authentication, with password initialmd5 42 EPICenter Getting Started Guide You can change any of these as appropriate for your network installation. You can also override the defaults for any individual device or set of devices when you initially add the devices to EPICenter, or by selecting the device in Network Views and selecting Modify communications settings from the Device menu. What Next? After you add devices to EPICenter, they appear in EPICenter Network Views. Network Views provide at-a-glance displays of the devices, device groups, ports, and port groups in your network. You can view summary information about the devices or ports, links between devices, VLANs, and EAPS domains, and you can select individual devices in tables or maps to view detailed information about them. You can use EPICenter’s resource provisioning feature to configure VLANs in your network. The Configuration Manager provides an interface for uploading and saving backup configurations from your devices. The Firmware Manager helps you manage the versions of firmware installed on your devices. EPICenter will check the Extreme web site to find the most current versions of the device, slot and BootROM software, and will download it to the EPICenter server if you so choose. The Alarm Manager provides fault detection and alarm handling for the network devices monitored by EPICenter. Creating Your Device Inventory 43 For information about these features, as well as all of the functionality built into EPICenter, see the online help or the EPICenter Reference Guide. 44 EPICenter Getting Started Guide
© Copyright 2026 Paperzz