Faces of ABLE
ABILITY BASED ON LONG EXPERIENCE
Fiscal Year 2016
A Few of Our Success Stories
Paul Benford-Bruce
Administrative
Coordinator,
Boston Children’s
Hospital Cardiac
Research Lab
Susan Goldman
Program and
Communications
Coordinator,
Arlington Council
on Aging
Elizabeth Tinsley
Receptionist,
Operation A.B.L.E.
Farah Diba Sahnoun
Communications
Analyst,
Board of Trustees of
Fidelity Investments
Timothy Conant
Access Services
Coordinator,
The Harvard Library
Suku Menon
Customer Service
Associate,
Walgreens
GETTING WORKERS 45+ BACK TO WORK SINCE 1982
Coaching & Counseling | Training | ABLE Job Board | Resource Room | Internships
Apprenticeships | Professional Networking | Job Clubs | Job Seeker Events
September 2016
To Our Wonderful Friends of Operation A.B.L.E.,
FY 2016 has been an exciting and productive time,
filled with new opportunities and challenges.
When Governor Baker vetoed funding for Operation A.B.L.E., we turned to our many supporters in
the community for help in getting the state legislature to override his decision. Twice we emailed you,
asking you to write or call the House Speaker to express your concern. Your response was very gratifying.
As the clock ticked down to the final moments, the House and Senate voted to restore the cuts. A major
challenge was averted. Thanks to all of you who made the calls!
Here is some more of what the year brought:
To help meet its goals in 2016, Operation A.B.L.E. received both a Community Development Block Grant,
as well as a Neighborhood Jobs Trust Grant from The Mayor’s Office of Workforce Development (OWD).
We began a unique program designed to provide innovative services to professionals, managers and
executives over 45 called ABLE AgeWorks. With support from our always helpful professional friends
in the community, the program is offering Professional Career Networking Clubs, Career Advancement
Boot Camps, Connections to ABLE Friendly Employers, Career Coaching From Experts, and Mastering the
Digital Divide.
Our 2016 graduates numbered 92, a sizable increase over last year’s total of 63. And this year, we had
620 participants in our programs, another big increase over last year’s 450.
Our annual Starfish Gala honored Jim Brett, President and Chief Executive Officer of The New England
Council. As usual, it was a most festive evening, with touching speeches from two of our Operation
A.B.L.E. graduates, and spirited participation in the Gala auction by the audience. Thanks to our
Excellence Through Experience Sponsors: Amica Insurance Company, Eastern Bank and Tufts Health Plan.
We are proud of what we accomplished. But we know well that none of this has been, or would be
possible, without your support, your encouragement, your direct involvement. We saw you at our events,
we heard you speak to our classes, watched you as you mentored one of our program participants.You
were there to offer internships and to hire our students. Words do not suffice for how thankful we are
for all that you do for us. We look forward to building on the success of our past year with a vibrant and
even more successful future.
Best regards,
Ann Anderson
Board Chair
Joan Cirillo
President & CEO
81% of every dollar we spend goes toward our programs and services,
far exceeding the 65% minimum standard set by the Better Business Bureau Wise Giving Alliance.
30,820
Number of MA job seekers 45+
who filed for unemployment
in May 2016
1.3 Million
Number of unemployed job
seekers 45+ as of May 2016
297
Number of employees
trained in computer skills
through our Workforce
Training Fund’s Direct
Access Program
37.4 Weeks
Average duration
of unemployment for
job seekers 45+
A.B.L.E.
620
By The
Number of job seekers
served in A.B.L.E.’s
employment and training
programs
Numbers
194
Number of job seekers
receiving coaching
112
Number of professional and
managerial job seekers 45+
enrolled in our newly launched
ABLE AgeWorks program
51%
Total percentage of open
unemployment claims
by people 45+ in May, 2016
168
Number of low income job seekers
served in A.B.L.E.’s Senior Community
Service Employment Program (SCSEP)
FY’ 16 Expenditures
FY’ 16 Revenue Sources
Fundraising & Administration
Employment Services
United Way
19%
Contributions & Special Events
3%
15%
Fee for Services
6%
4%
Training Programs
23%
Employment Programs
52%
Government Grants for
Training Programs
24%
Government Grants for
Employment Programs
54%
Empowering Job Seekers 45+ 1
Faces of ABLE
ABILITY BASED ON LONG EXPERIENCE
Operation A.B.L.E. is celebrating its 34th Anniversary.
It all started May 19, 1982, when Ezra Merrill, who had
recently retired as president of H.P. Hood & Company,
founded Careers for Later Years, a non-profit dedicated
to recruiting retired executives who would help other
non-profits better manage their
operations. That organization later
became Operation A.B.L.E.
The task Operation A.B.L.E. has undertaken has become
more complex and more necessary with every passing year,
as the unemployed older workforce expands in numbers
and in needs. We are proud to say over the past 34 years,
we have helped more than 34,000 job
seekers from economically, racially and
occupationally diverse backgrounds
prepare to return to the workplace.
Ezra Merrill, Founder of Careers for Later
Years and later, Operation A.B.L.E.
Caleb Loring, Jr., one of three
incorporators of Operation A.B.L.E.
Our job seekers represent the heart and soul of what we do.
We call them the “Faces of ABLE.”
Here, seven of them share their ABLE experience.
Elizabeth Tinsley
Receptionist,
Operation A.B.L.E.
“I’d been home for years feeling useless. I found an OA flyer, came there,
interviewed and, by the time I got home they’d accepted me. I’ve been the
receptionist at OA for 10 years. I truly feel OA saved my life.”
Farah Diba Sahnoun
Communications Analyst,
Board of Trustees of Fidelity Investments, Boston
and the recipient of the 2016 A.B.L.E. Outstanding Worker Award
“Operation A.B.L.E. allowed me to obtain the experience necessary in the
Financial Services industry by making a fusion between my skill set and a
competitive role in this sector. It was undoubtedly a life changing experience.”
Susan Goldman
Program and Communications Coordinator,
Arlington Council on Aging (COA)
“I have had opportunities I would not otherwise have had to build on my
existing communications skills and create new ones. I feel very strongly
about my SCSEP placement at the COA, and the need for more services and
attention to the long-term underemployed and unemployed who are over 45
years old.”
Paul Benford-Bruce
Administrative Coordinator,
Boston Children’s Hospital Cardiac Research Lab
“On my first day at A.B.L.E., I knew that I belonged there. A.B.L.E was just what I
needed to jump start my efforts to get back to work. I owe a great deal to A.B.L.E.,
which recognized my skills and determination, and assisted me with landing
the position at Boston Children’s Hospital Cardiac Research Lab. I was recently
promoted to Administrative Coordinator. I highly recommend A.B.L.E.!”
Suku Menon
Customer Service Associate,
Walgreens
“I am indebted to Operation A.B.L.E. for several reasons. I had approached
them for on-the job-training; I got that. I was an empowered employee, and
I acquired several new sets of skills. There were great opportunities to serve
the cause of training and to develop employment opportunities for the
unemployed. I found a very supportive and caring staff and officers.”
Timothy Conant
Access Services Coordinator,
The Harvard Library
“I was laid off in 2002. I found OA then and haven’t looked back since.
My layoff was transformed into a position at Harvard University due to
Operation A.B.L.E.’s training and support, and I am still here today.
Operation A.B.L.E. works tirelessly to get the fastest growing population,
mature workers, back into the workforce.”
Irina Rackman:
Institute for Community Health, CHA
“My experience with Operation A.B.L.E was positive, happy, and very hopeful
and helpful.With the help of the SCSEP program, I received a stipend, and I
started working as a volunteer at the Institute for Community Health at CHA.
Eventually, I obtained a paying job here. This was a lifesaving experience…
when I needed it the most.”
Empowering Job Seekers 45+
3
Faces of ABLE
EMPLOYERS
Our employer partners are the key to our success in getting
job seekers 45+ back to work! They hire our candidates,
provide internships, tours of their companies, mentorships,
mock interviews and so much more.
Gary J. DuPont
Director, Telecommunications and Call Center Operations,
MASCO Services, Inc.
“My experiences with Operation A.B.L.E. have been great! The staff has been
extremely helpful and responsive in identifying qualified applicants to work
at our medical call center. The candidates are reliable and committed to
doing a professional job.”
Chad Cotter
Manager, HR Operations,
Office of the President and Chief Executive Officer,
Boston Children’s Hospital
“The partnership with Operation A.B.L.E. has been an excellent relationship
over the past few years... whereby I have had the opportunity to meet,
connect and speak with many great candidates who have been willing to
share their experiences and where their strongest skills and assets might lay.
This is one of the most important aspects about what Operation A.B.L.E. does.
Not only do they train and re-tool candidates who are re-entering the workforce, or who are re-engaging it from a different angle, Operation A.B.L.E.
prepares and guides those candidates to the best avenues for employment...
I have found that the individuals who Boston Children’s Hospital has hired
from Operation A.B.L.E.’s program come to their roles prepared, focused and,
most importantly, motivated.”
4 Operation A.B.L.E. of Greater Boston
Thanks to Our Supportive Employer Partners!
Ace Employment Services, Inc.
Harvard University
Northeastern University
Adecco
Hire Partnership
Rockland Trust
Atrius Health
InterContinental Boston
Blue Cross Blue Shield of MA
John Hancock Financial Services
South End Community Health
Center
Boston Children’s Hospital
KNF&T
South Shore Hospital
Boston University
Lahey Clinic
South Shore Savings Bank
Brigham & Women’s Hospital
Manpower
Santander Bank
BMC HealthNet Plan/Well Sense Health Plan
MASCO Services Inc.
State Street Corporation
CVS Caremark
MassDevelopment
Superior Talent Resources, Inc.
East Boston Neighborhood Health Center
Massachusetts Eye & Ear Infirmary
The TJX Companies, Inc.
Eastern Bank
Massachusetts General Hospital
Tufts Health Plan
Employment & Training Resources
Massachusetts Institute of Technology
Unitarian Universalist Association
Fiduciary Trust Company
Metropolitan Boston Housing Partnership
VNA of Boston
GE Healthcare
New England Baptist Hospital
Juanita Allen
Recruitment and Outreach Manager,
Commonwealth of Massachusetts,
Office of Diversity and Opportunity
“Operation A.B.L.E. continues to provide the highest quality, well
trained candidates who are seeking re-entry into the job market.
OA graduates are confident and have the professional skills that
empower their success.”
Kaye Wild
Vice President,
Massachusetts Housing and Shelter Alliance
“A former Operation A.B.L.E. intern whom we eventually hired
now trains new interns sent to us. It’s a really nice circle.”
Fatima Omer
Office Manager,
Massachusetts Housing and Shelter Alliance
“…and I am the former Operation A.B.L.E. intern hired by the Massachusetts
Housing and Shelter Alliance. I had a wonderful experience with A.B.L.E.,
and I am very happy to be helping to train new volunteers.
Empowering Job Seekers 45+ 5
Since 1982, Operation A.B.L.E. has been the only organization in the state whose sole
mission has been to get job seekers 45 years of age and older back to work. From its
beginnings, the cornerstone of Operation A.B.L.E. has been its Programs and its Services.
So far, we have assisted 34,000 individuals, and counting.
Our Programs
ABLE AgeWorks
ABLE AgeWorks is a new and unique Operation A.B.L.E. program
designed to provide innovative services to professionals, managers,
and executives over 45. ABLE AgeWorks offers them: Professional
Career Networking Clubs, Career Advancement Boot Camps,
Connections to A.B.L.E. Friendly Employers, Career Coaching
from Experts, and Mastering the Digital Divide.
Skills2Work
This 12-week office and customer service training program offer
classes in MS 2013 Word, Excel, PowerPoint, Access, Outlook,
and Quick Books, and also focuses on customer relations and
communication skills. Skills2Work students are assigned to a
6-week internship at a host agency, and on-going job search
assistance is provided weekly.
ABLE Beginnings
This 6-week program is for those who want to learn basic computer
and job search skills, take charge of their job search, and increase
employability. Those in class are taught computer fundamentals,
how to apply for on-line jobs, type resumes and cover letters, and
to prepare for interviews.
Personalized Computer & Job Search Training
This program is available to Boston Neighborhood residents who
already have a working knowledge of technology, but want to brush
up on their existing skills. Participants call up for an appointment,
come in, receive the appropriate available services, and leave when
done. The subject matter is tailored to individual needs.
Medical and Healthcare Office Training
This 12-week medical office and customer service training
program prepares participants for jobs in medical office registration/
administration, such as Patient Service Coordinator, Patient Access
Representative, and Medical Office Administrator. Students are
assigned to a six week internship, and ongoing job search
assistance is also provided, weekly.
Senior Community Service Employment Program (SCSEP)
This program is for unemployed job seekers 55 and older from
Essex, Middlesex, Suffolk, Norfolk, and Worcester Counties who
are committed to finding a job. The goal is to find unsubsidized
employment within a year. Participants meeting federal lowincome guidelines start earning right away in their own community for up to 20-hours a week. SCSEP is a U.S. Department of
Labor equal opportunity employer program.
Short-term Training Classes
For a modest fee, short-term training/tutoring is available for
the Microsoft Office Suite, LinkedIn, QuickBooks, social media,
as well as training in file management. Medical Terminology is
also available.
6 Operation A.B.L.E. of Greater Boston
Our Resources
Coaching and Counseling
Sometimes a job seeker just needs a few hours with a good coach
to get focused on a job search strategy. For them, we offer a skilled
job coach.
Internships
Paid internships for professionals midway through their careers
are available to candidates who do not require training.
Job Opportunities
Participating companies post active jobs daily on the A.B.L.E.Friendly Employers page in the For Job Seekers section on
A.B.L.E.’s website.
Job Seeker Events
As the conduit between job seekers 45+ and employers, we host
events throughout the year to bring them together. Some events
include: Job Fairs for Job Seekers 45 and Older, ABLE Showcases,
Networking Events, Job Search Workshops, Industry Panels, and
Starting Your Own Business.
Professional Networking and Job Clubs
Professional Networking Groups and Job Clubs provide a venue
for an exchange of information. They make the job seeker
accountable to the group for keeping up his/her job search and
offer some important structure to the job search work week.
Our Website:
Our website, www.operationable.net, has been significantly
updated. Visitor growth has more than doubled since January.
Resource Room
Operation A.B.L.E. has an active Resource Room located at our
headquarters at 174 Portland Street. It is open every day to job
seekers 45+ from 2-5 PM. Work stations are available to update
resumes, apply for jobs, or test Microsoft Office skills on our
Kenexa software, which is the same testing software used in many
staffing agencies. Users see immediate results and know which
programs will need more study.
Empowering Job Seekers 45+
7
O P E R AT I O N A . B . L . E . O F G R E AT E R B O S T O N
2016
Each year, Operation A.B.L.E. celebrates a Massachusetts leader who has provided
significant service to the community. On May 9, 2016, Jim Brett, President and Chief
Executive Officer of The New England Council, received the 13th annual Operation
A.B.L.E. Starfish Thrower Award. Brett has long been a leading voice in advocating
for public policy issues such as health care, education, financial services and energy
throughout New England, and beyond.
In addition to the award to Brett, two individuals that Operation A.B.L.E. helped
to transition back into the workforce were also honored: Elizabeth Merz and Farah
Diba Sahnoun.
Funds raised at the Gala help provide scholarships for our various programs.
Farah Diba Sahnoun, 2016 Recipient
for Outstanding Worker
Representative Kevin Honan, Joan Cirillo, President & CEO of Operation
A.B.L.E. and 2016 Honoree Jim Brett, President & Chief Executive Officer
for the New England Council
Lydia Greene, Vice Chair of Operation A.B.L.E.’s Board of Directors
and Senior Vice President & Chief
Human Resources Officer at Tufts
Health Plan
Elizabeth Merz, 2016 Scholarship Recipient with Ruth Ann “Rickie”
Moriarty, President & CEO of Operation A.B.L.E. (1992-2000)
Jim Roosevelt, former CEO of Tufts
Health Plan and 2012 Starfish Thrower
Recipient
SAVE THE DATE! Join us Monday, May 8, 2017, at our 2017 Starfish Thrower
Award Gala, as we honor Eric H. Schultz, President and Chief Executive Officer, Harvard Pilgrim
Health Care, Inc. The celebration will take place at the Seaport Hotel from 5:30 until 8:30 PM.
A.B.L.E. in the News
Spreading the word about the mission and the work of Operation A.B.L.E. remains one of our key
objectives. We send out and deliver our current program fliers throughout our service area often,
email an update of our activities monthly, and regularly send out information to a wide-ranging
list of friends, supporters, and interested connections. Often it is the media itself that picks up
our message and gets it out:
led
RP Bulletin schedu
In September, the AA
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ol
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fo
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in
in
t job retra
a major article abou
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workers featuring ou
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one of our graduate
JOB TRAINING
(May 8, 2016:
Letter to the Boston Globe
Magazine)
tion A.B.L.E.
Joan Cirillo, Opera
featured in
President & CEO,
article:
is part of the
“Operation A.B.L.E.
lping workers 45
solution today of he
to work.”
and older get back
B.L.E. graduate
Rosanne Kerry, A.
:
featured in article
st my job after 25
“I unexpectedly lo
er employer ...
years with my form
Boston recCareer Solutions in
ing Operation
ommended explor
r Medical and
A.B.L.E. I took thei
aining program.
Healthcare Office Tr
prove my MS
I was was able to im
refresh my knowlOffice Suite skills,
rminology, and
edge of medical te
ith the EHR office
become familiar w
assisted us with
program. OA also
resumes and
strengthening our
interviewing skills.”
We were very pleased to
be featured in “Career Changin
g? Look
for Helping Hands”....We
want to
emphasize that training
and finding employment for (olde
r) workers
remain among the great
challenges
and opportunities here in
Massachusetts. For 34 years, Op
eration
A.B.L.E. has done just tha
t for more
than 34,000 job seekers
45 and
older from economically,
racially,
and occupationally divers
e backgrounds. We are delighte
d that
Governor Baker has earm
arked $5
million for job training ini
tiatives
for Massachusetts reside
nts, but,
unfortunately, that amou
nt barely
scratches the surface...
Joan Cirillo, President an
d CEO,
Operation A.B.L.E.
Boston career
changers can find
plenty of helping
hands...
an
HAPPENS more th
CAREER CHANGE
e
uc
ul Benford-Br
ever these days: Pa
ration A.B.L.E.
retrained at an Ope
d is
rs 45 and older an
program for worke
s
at Boston Children’
now a coordinator
Benford-Bruce, who
Hospital. In 2012,
k
d in the Skills2Wor
is in his 60s, enrolle
er
om
st
cuses on cu
program, which fo
ter skills. After he
pu
service and com
m
n A.B.L.E. helped hi
finished, Operatio
nt
ta
inistrative assis
get a job as an adm
ston Children’s
in a laboratory at Bo
an administrative
Hospital; he’s now
ted to go back and
coordinator. “I wan
says, “but I needed
be productive,” he
to get me there,
some kind of vehicle
B.L.E. was.”
and that’s what A.
OPERATION A.B.L.E. RECEIVES MA
JOR GRANT FROM
BOSTON MAYOR’S OFFICE OF WORK
FORCE DEVELOPMENT
Boston (March 8, 2016) - Operation
A.B.L.E. of Greater Boston, which offer
s employment and training opportunities for
job seekers 45+ from economically,
racially, and
occupationally diverse backgrounds,
has received a major grant from The
Mayor’s
Office of Workforce Development (OW
D). In making the announcement, May
or
Martin J. Walsh commented, “We mus
t ensure that all Boston residents have
a fair
shot at realizing their full economic pote
ntial....
Empowering Job Seekers 45+ 9
Operation A.B.L.E. Gives Thanks to:
Government Funders
City of Boston - Neighborhood
Jobs Trust
City of Boston - Mayor’s Office
of Workforce Development
Commonwealth Corporation
Commonwealth of MA Executive
Office of Elder Affairs
Commonwealth of MA
Department of Elementary &
Secondary Education
Economic Development & Industrial
Corporation of Boston
Massachusetts Rehabilitation
Commission
Corporate, Foundation &
Individual Donors
$501 - $1,000
Blue Cross Blue Shield of MA
Blue Hills Bank
$50,001 - $150,000
Brookline Bank
United Way of Massachusetts Bay
and Merrimack Valley
Sheila Buckley
David and Joan Cirillo
Citizens Bank
$10,001 - $50,000
Curry College
Cummings Foundation
Mr. & Mrs. James C. Curvey
Liberty Mutual Insurance
CVS Health
Pitney Bowes Foundation
EMC Corporation
State Street Foundation
Express Scripts
$5,001 - $10,000
Fidelity Investments
Action for Boston Community
Development
Associated Industries of
Massachusetts
Jeanne Benoit
Blackbaud Corporate Philanthropy
Patricia Blake
BMC HealthNet Plan
Boston Children’s Hospital
Cambridge Savings Foundation
Cambridge Trust Company
Comcast
Russell Conn
Metro South-West Employment &
Training Administration
A.C. Ratshesky Foundation
Greater Boston Chamber of
Commerce
Alice Willard Dorr Foundation
Greenberg Traurig, LLP
Dewey Square Group
North Shore Workforce Investment
Board
Amica Mutual Insurance Company
Lydia Greene
Robert DiGiovanni
Bank of America’s Frank W. and
Carl S. Adams Memorial Fund
John Hancock Financial Services
Robert DiMuccio
Harvard Pilgrim Health Care
Bushrod H. Campbell and
Adah F. Hall Charity Fund
Massachusetts General Hospital
Edward M. Kennedy Institute
for the U.S. Senate
South Coastal Career Development
Administration
USDA SNAP Employment & Training
Program - UMass Medical School
Deluxe Corporation Foundation
Eastern Bank
Phyllis W. McGillicuddy Charitable
Foundation
MAXIMUS Foundation
Carole McDonough
Morgan, Brown & Joy, LLP
Ruth A. Moriarty
Delta Dental
Fiduciary Trust Company
Lawrence K. and Atsuko T. Fish
Fred Foulkes
Gazelle Strategic Partners
Harvard University
Clinton H. and Wilma T. Shattuck
Charitable Trust
Laura J. Niles Foundation
S.S. Pierce Company Employees
Aid Fund
People’s United Community
Foundation
The Adelaide Breed Bayrd
Foundation
Professional Staffing Group
Jean F. MacCormack
Santander Bank
Jarrod Mandozzi
The Frederick E. Weber Charities
Bob & Jean Sheridan Family Fund
Maura McLaughlin
Tufts Health Plan
State Street Corporation
Sheryl Monteiro
Wells Fargo Foundation
Glenn and Bridget Stewart
Natixis Global Asset Management
Optum
Brian J. Honan Charitable Fund
Lahey Health Shared Services
Stephen & Mary Jane Lenhardt
Steven Taranto
Nellie Mae Education Foundation
$1,001 - $5,000
Jean C. Tempel
AARP Massachusetts
The Cruz Companies
New Hampshire Healthy Families /
CeltiCare Health Plan
Aigner-Prensky Marketing Group
Altegra Health
The Hamilton Company Charitable
Foundation
Richard & Ann Anderson
The Agnes M. Lindsay Trust
The Boston Foundation
Anonymous
The New England Council
The Drew Company
Atrius Health
The TJX Foundation, Inc.
Sean Welch
David & Linda Austin
Richard and Joan Tufenkjian
Bank of America
Marianne J. H. Whitherby
Foundation
Bank of New York Mellon
Kevin Barrett
10 Operation A.B.L.E. of Greater Boston
PricewaterhouseCoopers LLP
Saltmarsh Insurance Agency
Our Government, Corporate, Foundation and Individual Contributors!
$250 - $500
Under $250
AAA Northeast
Evelyn Abayaah
Yvonne Kizner
Emily Stanford
Anonymous (5)
Anna Maria Altimari
Mary Ann Kozlowski
Lynn Stewart
Marc Backon
Kenneth Arruda
Donika Kreste
Bob Ogand and Bake’n Joy Foods
Patrice Ball
Linda Lerner
Harold W. Taylor (in remembrance
of what A.B.L.E. did for me)
Arthur E. and Janet E. Banks
J. Mark Bemis
Claire Levesque
Kim Taylor
Edgar P. Benjamin Healthcare
Center
Sylvia Beville
Jay M. Levin & Katherine Burnes
Elizabeth Tinsley
Helen Bickford
Lisa M. Tracy
Kenneth Brown
Virginia Biggs
Mark L. Luckman & Margaret A.
Mahoney
Megan Bradley
Rick Ludwig
Misako Uda
Valeda Britton
Gary MacDonald
Joan Whitaker
D. Clark & Sheila H. Willmott
Sandra Casey Buford
John Cover
Sharon Tucker Brown
Mark Brown
Margaret Mall
Robert L. Gevirtz
Elizabeth Chace-Marino
Mary McCallam
Jordan Young
Gilbane Building Company
George and Ellen Jaffee Zeller
Peter Drogan
Debbie Conboy
Pete Menger
Becca Gould
Ann Conners
Marilyn S. Morgan
George & Margaret Gray
Katherine Cotter
Carmine Guarino
Thomas A. Croswell
Joel A. & Sherri M. Nemirow
(in honor of Joan Cirillo)
In-Kind Goods and Services
Barefoot Wines
Home for Little Wanderers
Richard Curtis
Daniel Neri
Boston Herald
Linda O’Connor
Charles Schoonover Photography
Kathleen Oliver
Massachusetts General Hospital
John O’Reilly
Tiffany & Co.
Judy Parisella
Tufts Health Plan
Christie Jacobs
Kearney, Donovan & McGee, P.C.
Fran Lipson & Associates
(in honor of the work A.B.L.E. does)
Rick Lord
David Loring
Ellen Manning
MASCO Services, Inc.
MassMEP
James E. McDermott
Michael Dasaro
Laurence J. Donoghue
Francis and Elaine Donovan
Gary DuPont
Mark Estrada
Selma Ferhatbegovic
Michael Festa
Martha Fields
Lewis M. Finfer
Steven Pascal
Lynn A. Perrone
Gregory Pierce
Debra Poskanzer
Steven Powell
Eileen Pyne
Paul J. Murphy
Sister Eileen Finnigan
(in memory of Enery Martinez)
Ted Murphy
Myriam Forero
Alice Ramsey
Andrew J. Thurnauer &
Maureen Murray Thurnauer
Thomas Forster
James E. Rooney
Jack Walsh & Kathy Gallery
Kenneth R. Rossano
Barry Gold
Dierdre Savage
Neil R. & Barbara G. Gold
Charles Schwab Foundation
Aaron Green
Jeff Schiffman
Patricia Griffin-Carty
April Seiz
(in memory of Edward Seiz)
Michael Nacey
Neighborhood Health Plan
Northeastern University
Paul Pyne
Mary Ellen Radtke
Rockland Trust
James Roosevelt Jr.
Thomas Samoluk
South Middlesex Opportunity
Council
Robert Suglia
Miriam Sullivan
Mark Gyurina
Laila A. Habib
William & Lisa Hawley
Ruth L. Hertz
Phyllis L Hewson
John Quintal
Judith M. Serode
Paul & Gail E. Shew
(in honor of Joan Cirillo)
Robert R. & Eileen Spellman (in
honor of Lydia Greene)
Diana Ivans
Wayne F. Jones
U.A. Plumbers & Gasfitters Local
Union
Empowering Job Seekers 45+ 11
And thanks to all of our Community Partners:
And to Our Wonderful
Volunteers
ABCD, Inc.
Malden Senior Center
ACEDONE
Massachusetts Citizens for Children
African Community Education
Massachusetts Cultural Council
American Consumer Credit Counseling
Arlington Community Media Inc.
Massachusetts Education and Career
Opportunities, Inc.
Arlington Council on Aging
Medford Family Network
Boston Women’s Fund
Museum of Fine Arts, Boston
Arthur Berarducci
Cambridge Health Alliance
Network Technology Academy Institute
Cambridge Public Access Corporation
North Cambridge Council on Aging
Career Center of North Central MA
North Central Career Center
John Bray
Talent Acquisition,
Boston University
Central Mass Workforce Investment Board
North Shore Elder Services
Christian Community Church
Osher Lifelong Learning Institute at
Tufts University
Christopher House of Worcester
Community Action Agency of Somerville
Community Work Services
Cradles to Crayons
Employment and Training Resources - Framingham
Employment and Training Resources- Norwood
Ethiopian Dream Center
Executive Office of Elder Affairs
First Church in Salem, Unitarian
Greater Boston Nazarene Compassionate Center, Inc.
Green Island Neighborhood Community Center
Habitat for Humanity Restore
Highlands Coalition
Hyde Park Art Association
Interlock Media Inc.
Kit Clark Senior Services
Latino Health Insurance Program Inc.
Leominster Recreation Department
Lincoln Council on Aging
Lynn Community Connections Coalition
Professional Development Collaborative
Quinsigamond Village Community Center
River House Inc.
Rose Baker Senior Center
Roxbury Multi-Service Center
SEIU Local 888
Senior Action Center Inc.
South End Technology Center at Tent City
South Middlesex Opportunity Council
Spanish American Center Inc.
St. Francis House
The Salvation Army Boston Central
United Way of Tri County
Veterans Inc.
WHEAT Community Connections
Worcester Public Schools
Workforce Central Career Center
Workforce Central of Milford
Workforce Central of Southbridge
Workforce Central of Worcester
Juanita D. Allen
DHR, Commonwealth of Massachusetts
Beth Baker
Mayor’s Office,
Boston Public Health Commission
Tim Conant
Harvard University
Chad Cotter
Boston Children’s Hospital
Richard Curtis
State Street Corporation
Sister Eileen Finnegan
Patricia Griffin-Carty
Griffin-Carty Communications
Stephanie Legatos
Michelle Mitchell
Manpower
Dan Neri
PHR, Staffing Specialist,
Human Resources,
Massachusetts General Hospital
Annette Peels
Executive Office of Elder Affairs
Janial Robinson
Dress For Success, Boston MA
Barry Rock
BMC HealthNet Plan
Sara Sezun
ABLE AgeWorks Intern
Lynn Stewart
New England Baptist Hospital
12 Operation A.B.L.E. of Greater Boston
Operation A.B.L.E. of Greater Boston, Inc.
Board of Directors
A.B.L.E. Staff
FOUNDER
Ezra Merrill (1909 - 1985)
Esmael Abdulkerim
IT Systems Administrator
Mark Gyurina
Chief Program Officer
HONORARY CHAIRMAN
James C. Curvey*
Fidelity Investments
Patrice Ball
Program Manager,
ABLE Job Resource Center
Denise Hurley
Leominster, SCSEP Employment
Specialist
BOARD CHAIR
Ann Anderson
Blue Cross Blue Shield of MA
Retired
Brenda Bullock
Program Assistant,
ABLE Workforce Training
Wayne Jones
Program Manager,
A.B.L.E. Beginnings
Barbara Chervin
Training Specialist, Skills2Work
Richard Ludwig
Chief Financial Officer
Joan Cirillo
President & CEO
Marcia Manong
Program Assistant,
ABLE AgeWorks
BOARD VICE CHAIR
Lydia Greene
Tufts Health Plan
TREASURER
Robert DiGiovanni
Eastern Bank
SECRETARY
Linda B. Austin
The PFE Group
DIRECTORS
James K. Brown
Sheila Buckley
Blue Cross Blue Shield of MA
Sandra Casey Buford, PhD
Synergy Resources Consulting Group
Richard W. Curtis
State Street Corporation
Paul H. Lesser
Fidelity Investments
Carmine M. Guarino
Citizens Bank
Maura D. McLaughlin, Esq.
Morgan, Brown & Joy, LLP
Ruth Ann Moriarty
Operation A.B.L.E. of Greater Boston, Inc.,
Retired
Janet Prensky
Aigner/Prensky Marketing Group
Bridget Stewart
Elliot Hospital
Steven Taranto
Massachusetts General Hospital
D. Richard Tufenkjian*
Sweetheart Plastics, Retired
PRESIDENT & CEO
Joan Cirillo
*Past Board Chair
Robert T. Crews
IT Tech Assistant
John Cross
Database Analyst and Skills2Work
Assistant
Steve Currier
Job Developer
Anne Mathieu
Southbridge, SCSEP Employment
Specialist
Mary McDonald
Outreach Coordinator
Anne Marie Cusack
SCSEP Program Assistant
Luis Morales
Employment Counselor,
Rosie’s Place at Franklin Field
Margie DiMonte
Middlesex County,
SCSEP Employment Specialist
William Nadler
Senior Training Specialist
& IT Manager
Bob Edwards
Danvers, SCSEP Employment
Specialist
Robert Phillips
Business Development Coordinator
Jill Fainberg
Framingham, SCSEP Employment
Specialist
Shirley Fickett
Program Manager, Skills2Work
& Medical Office Training
Tee Provost
SCSEP Project Manager
Hyacinth Sankey
Training Specialist,
A.B.L.E. Beginnings
Jeff Schiffman
Communications Coordinator
Martha Fields
Program Manager,
ABLE AgeWorks
Karen Sowsy
Norfolk County, SCSEP
Employment Specialist
Myriam Forero
Accounting Assistant
Elizabeth Tinsley
Receptionist
LaVerne Freeman
Job Coach & Business Development
Rachel Weber
Program Assistant, Skills2Work
& Healthcare Office Training
Ron Genzale
Boston, SCSEP Employment
Specialist
Deborah Gonzalez
Worcester, SCSEP Employment
Specialist
Diane Wiffin
Communications Coordinator
Regina Wright
IT Tech Assistant
Claudine Guerrier
Classroom Training Admissions
Specialist
Empowering Job Seekers 45+
13
Headquarters
SCSEP Office Locations:
Operation A.B.L.E.
of Greater Boston, Inc.
174 Portland Street, 5th Floor
Boston, MA 02114
Tel: 617.542.4180
Career Center
of North Central MA
100 Erdman Way
Leominster, MA 01453
Tel: 978.534.1481 X261
E: [email protected]
W: www.operationable.net
South Middlesex
Opportunity Council
300 Howard Street
Framingham, MA 01702
Tel: 508.626.7142
North Shore Elder Services
152 Sylvan Street
Danvers, MA 01923
Tel: 978.624.2272
Malden Senior Center
7 Washington Street
Malden, MA 02148
Tel: 781.397.7144
Workforce Central
5 Optical Drive
Southbridge, MA 01550
Tel: 508.765.6430 X312
Workforce Central
44 Front Street
Worcester, MA 01608
Tel: 508.373.7684