I.
Identifying Information:
Job Title:
Family Resources Program Assistant,
Bilingual Spanish - Full time, 2 year contract
(renewal based on funding availability)
Program/Dept.
Family Resources
Location:
Twin Cities Metro
Reports To:
Executive Director
II.
Grade:
Non-Exempt
Exempt
Revised:
X
Job Summary:
The family navigator of Sabathani Family Resources Homeless Prevention program will provide
community outreach, assessment, and case management to assist families with maintaining
permanent housing solutions.
The Homeless Prevention Program provides rental assistance utility assistance, and supportive
services directly related to the prevention of homelessness to eligible families who are in
danger of eviction, foreclosure, or homelessness. The program is designed to stabilize families
in their existing homes or find more affordable housing.
Core hours for this position are Monday through Friday from 8 to 4 pm
III.
Core Job Functions:
Duties and Responsibilities:






Provides assessment, case management, evaluation, and relocation services. Assessments focus
on families’ strengths and barriers including employment, behavioral health, criminal history,
and substance use and refer households to appropriate levels of housing and rental assistance.
Assist families with establishing and meeting housing goals and identifying appropriate steps
towards achieving goals, including modifying goals as needed and evaluation of progress.
Maintain collaborations with Housing Link and other community resources serving families at
risk for homelessness
Maintain a precise and accurate documentation of caseload and case management services.
Maintains participant files, statistics, and weekly reports.
Cultivate relationships with landlords and property management companies serving low income
families.
Set and observe appropriate boundaries with clients; observe client confidentiality
IV.
Position Requirements:
Qualifications, Skills, Abilities:









Bilingual, Bicultural (English/Spanish)
Experience in case management
Knowledge and experience with local housing laws, regulations, and available community
resources
Knowledge of community resources and services serving the Latino community in Minneapolis
Ability to work with diverse communities. Experience and knowledge with the challenges of and
resources for families, survivors of domestic violence, and transitioning youth
Excellent written and verbal communication (Spanish/English), culturally competent people skills
Computer literate – experience with MS Office: Word, Excel, Outlook, creating publications, and
using the internet
Ability to identify key issues in problem solving and implement effective and creative solutions
Ability to work under pressure, address multiple priorities and meet deadlines
Required Education and Experience
Bachelor’s Degree in relevant field required. Minimum of 3-5 years’ experience working on self-reliance
in a social service agency. Track record of assisting clients in a social service agency. Superior
communication (written and oral), planning and organizational skills. Ability to multi-task in a fast-paced
and changing environment. Strong understanding of working with individuals of differing ages, races,
and socio-economic backgrounds.
Responsibilities for Quantifiable Measures
Major Responsibility
(50%) Services achieve results
(20%) Results accurately documented/reported by
deadline
(10%) Strong team player
(10%) Customer Service
(10%) Adherence to Company policies
V.
Quantifiable Measure
At a minimum serve 110 individuals monthly,
Monthly Reports turned in by the 5th of every month
Attends 80% of Dept. and Agency monthly
meetings
Acts in a manner that reflects Sabathani’s
Customers Come First Policy.
Adheres and enforces Sabathani’s personnel
policies
Working Conditions and Environment:
All agency employees must be able to work effectively in a mission-driven agency whose clients
and staff exhibit significant diversity with respect to race, ethnicity, gender orientation, socioeconomic status, nationality, and religion.
Note: Nothing in this job description restricts management’s right to assign or reassign
duties and responsibilities to this job at any time.
How to apply:
Please identify position code HPCM in order to be considered for this position. Also, in order to
be considered a formal applicant you must send 1) your resume and 2) a letter of interest to
Cindy Booker at [email protected]