WORKSHOP T4 Tuesday, November 8 10:30 a.m.–12:10 p.m. MAKING YOUR MARK BY MENTORING Presented by Daniel S. McGarvey Having a mentor is one of the most significant influences on the trajectory of a young professional’s career. A good mentor will not only offer feedback on questions the mentee asks but will also help create a development plan and provide encouragement and accountability in following that plan. In this session, learn the key characteristics of an effective mentor, as well as get advice on how to choose a mentor. Whether you are looking for a mentor or are interested in giving back to the industry by being a mentor, this session will put you well on your way to reaching your goal. To print on both sides of the page, set your printer for duplex printing. Copyright ©2016 International Risk Management Institute, Inc. www. IRMI. com 1 Workshop T4 Managing Director Marsh C M Y CM MY CY SPONS D L Join us at the OR GO Ad 080316.pdf 1 8/3/2016 7:15:52 PM Monday Social IR 4:30 PM MI 2016 CMY K Coverages • WC • GL • Auto Offices • Pasadena • New York • Chicago • Atlanta • Dallas • Kansas City www.orcpg.com Specialized Insurance and Unmatched Construction Industry Expertise. For over 20 years, ORCPG has been a trusted leader in the US Construction Insurance Industry with a national platform; localized service through six regional offices across the country; and specialized Underwriting, Risk Control and Claims expertise to meet the unique needs of commercial contractors. We partner with our clients to understand their unique needs and design the right solutions for each. Our parent company, Old Republic International Corporation, is one of the nation’s 50 largest publicly held insurance organizations. Insuring the Building of America. Old Republic Construction Insurance Agency, Inc. CLS#0799319 Old Republic Construction Insurance Agency of New York, Inc. LS#668042 Daniel S. McGarvey Managing Director Marsh Mr. McGarvey is managing director of Marsh’s U.S. Power and Utility practice, with responsibility for the service of more than 250 utility clients. He graduated from the U.S. Naval Academy and served in the nuclear surface ship community, attaining the designation of Naval Nuclear Chief Engineer and retiring with the rank of Commander. As a nuclear risk management consultant, his experience included the service of large public sector, utility, and construction accounts. He has subsequently served as casualty unit manager; account manager; regional resource for utility, construction, and public sector opportunities; and office head. As a Chartered Property Casualty Underwriter (CPCU) instructor, he has taught the CPCU Finance and Accounting course, Economics course, Introduction to Risk Management, Business Law, and all three courses of the Associate in Risk Management (ARM) curriculum. Mr. McGarvey also received Naval Nuclear Power Training and Naval Nuclear Chief Engineer Certification and in 1989 earned a master of business administration degree with honors in finance from the University of Rhode Island. Workshop T4 3 Notes 4 Footsteps: Making Your Mark by Mentoring Dan McGarvey Managing Director Marsh Workshop T4 “They’re Still Gonna Know We Were Here” Jason Aldean - 2015 Old Road, New Dirt 2 5 What Do I Know For Sure About the Future??? 3 Key Messages from “About Schmidt”: One day your work life will come to an end Ironically – when you have all the time in the world to mentor your help may not be sought The greatest joy and reward you may obtain could well revolve around the encouragement and support you give to others It may not be wholly apparent the extent to which you may have impacted a life – sometimes small efforts can make all the difference 4 6 Your Legacy… 5 Workshop T4 Mentoring – Not a New Concept The word itself is taken from the name of a character in The Odyssey Biblical: Barnabas and Saul, Moses and Pharaoh, Socrates and Plato Aristotle and Alexander the Great Galileo and Kepler George Mason and Thomas Jefferson Sidney Poitier and Denzel Washington Larry Page and Marissa Mayer Jeb Bush and Marco Rubio 6 7 Mentoring – Not a New Concept Referenced in the Bible: “As iron sharpens iron, so one person sharpens another” Proverbs 27:17 NIV 7 Mentoring and Leadership “A good leader inspires people to have confidence in the leader. A great leader inspires people to have confidence in themselves.” Eleanor Roosevelt 8 8 Mentoring and Inspiration “So when a great man dies years beyond our ken, the light he leaves behind him lies on the paths of men.” Johann Henrich Pestalozzi 9 Workshop T4 Mentoring and Popular Culture Examples include: Star Wars – Yoda and Luke Skywalker Karate Kid – Mr. Myabi and Daniel Creed – Rocky and Apollo Creed’s son Finding Forester – Forester and his young protege 10 9 The Heart of Mentoring “The heart of mentoring is helping people reach their fullest potential in life, not just teaching them how to perform a task the right way, to carry out the responsibilities of a position, or to acquire knowledge – even though these all have value. We can’t separate our professional lives from our private lives. If our private lives suffer, our professional ones will, and vice versa. When we mentor we mentor the whole person.” David Stoddard 11 Mentoring is a Journey Mentoring is a journey that requires perseverance Mentoring concentrates on the needs of the protégé – including emotional and spiritual needs Mentors help their protégés determine their priorities, uncover their passions, and honestly address their challenges Mentoring focuses on changing people from the inside out Mentoring is one of the best ways for an individual to have a significant personal aspect on society – even over generations 12 10 Mentoring Defined “Mentoring is a brain to pick, an ear to listen, and a push in the right John Crosby direction” 13 Workshop T4 Myths of Mentoring 1. It only happens on a long term, face to face basis. 2. Mentors need to be older and more experienced. 3. Only the person being mentored benefits. 4. Taking the time to mentor decreases productivity 14 11 How Can I Provide Support? Exposure &KDOOHQJLQJ 0RGHOLQJ &RXQVHOLQJ 6SRQVRUVKLS &RDFKLQJ 3URWHFWLRQ )ULHQGVKLS 15 Many Ways to Mentor ‘The Guide’ Hands on guidance, explaining how and why; creating opportunities to learn ‘The Challenger’ ‘Making Waves’; challenging, stimulating, questioning, probing ‘The Role Model’ Unseen, largely unfelt. The Mentee unconsciously adopts aspects of the mentor’s thinking behaviors and/or style 16 12 Characteristics of a Good Mentoring Relationship Genuine interest from both the mentor and the mentee. Time to participate. Commitment. Confidentiality. Clear, open, two-way communication. Excellent listening skills. Self-motivation. Mutually established and clear goals 17 Workshop T4 Hints for Effective Mentoring Recognize that not everyone feels comfortable asking for help – you may have to break the ice Stay in your zone of expertise and experience, but don’t hesitate to recommend resources Be clear that your protégé has freedom to set the pace of your relationship Advise – don’t manage No “cloning” 18 13 See Your Protégés as “10s” See them as who they can become Let them borrow your belief in them Catch them doing something right Believe the best – give them the benefit of a doubt Believe that “10” has many definitions Play to their strengths 19 Mentoring and Monitoring Being a Mentor doesn’t mean you need to steer the process blindly… 20 14 The Hard Conversation Confront self-defeating, unprofessional, or career inhibiting behavior without delay Temper confrontation with realistic affirmation Confront personal distress with empathy Recognize that appropriate confrontation builds trust “A single conversation with a wise man is more valuable than ten years of study” Chinese proverb 21 Workshop T4 You Can’t Help Everyone… 22 15 Mentoring “Don’ts” Listen a lot – speak a little Resist the temptation to solve each problem Listen actively and with an open mind Criticize the behavior – not the person Don’t lose control of your emotions Don’t fail to be a good role model 23 The Importance of “Modeling” “Do as I say, not as I do” – is clearly not an effective strategy 24 16 The Importance of “Modeling” “What you do speaks so loud that I cannot hear what you say” Ralph Waldo Emerson 25 Workshop T4 So What Does this Have to Do With: SAFETY QUALITY At your jobsite? 26 17 Closing the Loop Many relationships come to a natural end when a protégé learns enough to be independent from a specific mentor New mentoring relationships with others may be more beneficial than continuing an exhausted relationship Formal end may not mean the end of the relationship – informal mentoring can continue if both parties agree 27 Mentoring and Societal Impact “The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already.” John Buchan It matters that we improve those around us By changing the nature of our relationships, we will change our own lives Focus on wisdom, not on answers Experiment: coach, do role plays, get experiential learning, brainstorm, network 28 18 You’re Wiser Than You Imagine Focus on wisdom, not answers Nobody expects you to have all the solutions It’s OK to call in assistance (“phone a friend”) Socratic style of teaching 29 Workshop T4 The Rewards You have never really lived until you have done something for someone who can never repay you Anonymous 30 19 Commitment Going Forward Thank a Mentor today! 31 Thank You For Your Kind Attention 32 20
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