A Review of PayPal’s Acquisition History PayPal’s announcement on February 14th of its agreement to acquire TIO Networks, follows a series of acquisitions PayPal has made over the past four years. From small, technology shops like Stackmob to large established players like Xoom and Braintree, PayPal has attempted to address key elements of its growth strategy via acquisitions. Some of the transactions have been high profile and are integral to PayPal’s product and technology strategy, while others seem to have served as “acquihire” plays where PayPal brings in talent through smaller company buyouts. Below, we review some of the rationale and commentary provided by PayPal and others at the time of the acquisitions. We also look at what PayPal or industry stakeholders have said about the acquired companies over time. Date Transaction 2/14/17 Comments/Rationale What acquisition does TIO Networks is a cloud-based multi-channel bill payment processor delivering access to secure bill pay via kiosk, walk-in, mobile, and web solutions. What they were saying then Dan Schulman, President and CEO of PayPal, said, “By acquiring TIO and integrating bill payment into our global payments platform, PayPal adds another key service in our efforts to become a part of a consumer’s everyday financial life… TIO’s digital platform, and physical network of agent locations make paying bills simpler, faster, and more affordable. We are excited by the opportunity to extend this valuable service to our existing customers and welcome new billers and customers to PayPal.” Comments and developments This will help the company reach the “underserved” chunk of North Americans who are living paycheck-to-paycheck, some who even lack bank accounts. “There’s a chance to create a bridge for those users into the digital world,” Bill Ready, PayPal COO told TechCrunch.1 What acquisition does Modest enables contextual commerce by providing a mobile commerce platform that lets merchants create a customized store, integrate stores with other apps and use buy buttons to sell. What they were saying then Bill Ready, SVP Global Head of Merchant and Next-Generation Commerce, PayPal: “Contextual commerce is an exciting opportunity for PayPal, representing a new frontier for commerce that is rapidly growing. The acquisition of Modest will help us do amazing things in this area, faster than ever before. For merchants, this means PayPal will be able to offer a complete commerce solution (payments and order management) to help them add contextual commerce channels to the ways that they sell to their customers. For consumers it will mean seamless, simpler, and safer ways to buy the things they want, anywhere they discover them.” “So why sell to PayPal? [Harper Reed, co-founder of Modest] told VentureBeat in an interview that both he and his cofounder had a set of goals when they founded Modest: “This won’t be any fun if we’re not able to scale. If we can build a great product, but can’t push this out to millions, then it’s boring…we found this amazing cheat code to get to scale.” PayPal buys TIO Networks 8/19/15 PayPal acquires mobile payment start-up Modest Dan Schulman (4/27/16): “We introduced PayPal Commerce, a set of tools and APIs which are currently in beta that make it easier for merchants to securely Comments sell across multiple context; e-mail, social share, blogs, articles, ads, in-app, and anywhere consumers are online or on their mobile devices. This new offering is the and result of the rapid integration of the technology and the team we gained through the developments acquisition of Modest in August 2015. It is a critical element of the full service suite of capabilities we are building into our merchant platform as we help retailers move fully into digital commerce.” 1 A Review of PayPal’s Acquisition History TechCrunch “PayPal buys TIO Networks for $233 million” (2/14/2017). 1 of 4 © 2017 First Annapolis Consulting, Inc. A Review of PayPal’s Acquisition History Date 7/2/15 Transaction PayPal agrees to acquire digital money transfer provider Xoom for $890M 3/5/15 PayPal acquires Israeli cyber security startup CyActive Comments/Rationale What acquisition does Xoom is a digital money transfer company focused on international remittances. What they were saying then Dan Schulman: “Expanding into international money transfer and remittances aligns with our strategic vision to democratize the movement and management of money. Acquiring Xoom allows PayPal to offer a broader range of services to our global customer base, increase customer engagement and enter an important and growing adjacent marketplace.” “Xoom is a digital disruptor and like PayPal it is big on mobile, which is expected to play a major role for all types of payments in the future. While 30% of PayPal payments originate from mobile devices, already significantly higher than competitors, Xoom claims 60% of its transactions as mobile.”2 Dan Schulman (7/22/16): “Xoom’s U.S. customers can now send money to loved ones in 53 countries, and it continues to redefine global remittances through mobile technology, ending the quarter with more than 70% of transactions originating on a mobile device. We continue to see the benefits of our integration efforts, with Xoom adding more than double the number of net new actives this quarter versus Comments a year ago. I’m pleased to say we’re executing on how to position the business case, and and I have high hopes what Xoom can offer to PayPal consumers in the years ahead. developments All of these innovative new experiences are driving PayPal’s leadership in mobile payments.” Schulman (9/22/16): “We think about reimagining the movement of money for the entire world,” Schulman said. “We used to be a button on a website, but we aspire to be so much more.” What acquisition does CyActive provides software and services that predict how malicious software will develop and offer companies detection and prevention. What they were saying then “We’ve made the strategic decision to expand our security efforts by establishing a security center in Israel. Located in one of the world’s top cybersecurity hubs, this new security center will allow us to tap into the country’s cutting-edge technology and top cybersecurity talent,” James Barrese, chief technology officer for PayPal, said in a blog. Comments The company now serves as PayPal’s global cybersecurity R&D center, making and PayPal the latest multinational to call Be’er Sheva its Israeli cybersecurity home.3 developments 3 VentureBeat: “Meet Israel’s new cybersecurity hub” (7/23/2016). 2 A Review of PayPal’s Acquisition History Finextra “PayPal’s Acquisition of Xoom” (7/6/2015). 2 of 4 © 2017 First Annapolis Consulting, Inc. A Review of PayPal’s Acquisition History Date 3/2/15 12/17/13 Transaction PayPal acquires mobile payment startup Paydiant PayPal Acquires Mobile Backend Provider StackMob Comments/Rationale What acquisition does Paydiant provides a white label platform enabling merchants to integrate mobile payments and loyalty into their own branded mobile app. What they were saying then “PayPal describes Paydiant as “another great company that is focused on reinventing mobile payments.” Anuj Nayar, PayPal’s senior director of global initiatives, explained that his company is getting Paydiant’s expertise in store-branded credit cards, gift cards, and loyalty offers. “[PayPal SVP and Global Head of Merchant and Next Gen Commerce] Bill Ready. We believe this will accelerate mobile-in-store payments for these merchants and drive consumer engagement through loyalty, offers and the prioritization of preferred payment types, such as store branded credit cards and gift cards…Similar to PayPal, Paydiant’s technology agnostic approach means that merchants can use the mobile payment technology that best suits their business, whether that is QR code or NFC, and they can do so across major operating systems and platforms.” Rob Harper, Director of Mobile Commerce, PayPal UK (9/5/16): “We’re focused on helping more retailers grow their businesses across all channels. Last year, we acquired Paydiant, which enables retailers to create their own secure mobile wallet solutions under their own brands, in their own apps. In the future, we expect to see more retailers pursuing contextual commerce – a new category of shopping that Comments enables consumers to buy things where they find them, whether that’s in an email, and on Pinterest or in a messenger app.” developments Dan Schulman, President & CEO (4/27/16): “Paydiant is part of our fundamental underlying platform. So when you think about the piece parts that we’ve started to put together, we had PayPal that was obviously very strong and online market. Braintree is extremely strong in the mobile and in app marketplace. And Paydiant, very strong in the instore environment.” What acquisition does StackMob began as a complete developer stack for app builders to tie their software to cloud-based backend systems. What they were saying then “By joining PayPal, the StackMob team will maintain its focus on developers and extending innovative mobile technologies that aim to allow consumers to access the rich capabilities of the PayPal global network,” StackMob CEO Ty Amell added in a statement. “We believe that our work at PayPal will make it easier for developers to create seamless payment solutions that span online, mobile, and in-store experiences.” “They’ve proven the ability to build really flexible and solid platforms,” [PayPal CTO] James Barrese said. “When you look up and down at PayPal, we are rapidly expanding and in many case rewriting parts of our backend. Given our need to have really amazing services, both for internal engineers as well as our external experience, we need experience on how you build these things out at scale.” Company email sent to Stackmob customers (2/12/14): “We’ve decided to Comments close the StackMob Backend-as-a-Service and shut down the StackMob brand to make it easier for our integrated StackMob and PayPal teams to focus on helping and developments developers create seamless payment solutions that span online, mobile, and in-store experiences.”4 4 VentureBeat: “PayPal closing down backend service StackMob mere months after buying it” (2/12/2014). A Review of PayPal’s Acquisition History 3 of 4 © 2017 First Annapolis Consulting, Inc. A Review of PayPal’s Acquisition History Date Transaction 9/26/13 EBay’s PayPal Acquires Payments Gateway Braintree For $800M 5 6 Comments/Rationale What acquisition does Braintree is a payment facilitator with mobile capabilities focused on online merchants. Includes the p2p payments service Venmo acquired by Braintree in 2012. What they were saying then “Braintree is a perfect fit with PayPal,” said eBay Inc. President and CEO John Donahoe in a statement. “Bill Ready [CEO of Braintree] and his team add complementary talent and technology that we believe will help accelerate PayPal’s global leadership in mobile payments. Together, we expect that PayPal and Braintree also will accelerate our leadership in supporting developers who are creating innovative solutions for next generation commerce startups.” “We wanted to go startup fast,” John Lunn, global director of the PayPal Developer Network, told ReadWrite. “Braintree is going to be the platform for developers. We’re not going to change anything… we’re going to use this new Braintree platform as the new outward-facing platform for developers.” “Braintree reports huge growth three years after PayPal acquisition.”5 Transaction volume has grown 25x, nearly tripling every year since it was acquired. Last year Braintree said it surpassed $50B in payment volume. Growth because mobile payments have skyrocketed and Braintree has powered the payment processing technology for a range of popular apps like Uber, Airbnb, StubHub, and Fan Duel. “From our early days, we’ve had a vision for what commerce could be and continue to take every step necessary to bring this vision to life,” Braintree CTO Juan Benitez said in a statement. “Innovation in e-commerce and mobile commerce happens when merchants and consumers are given unique new ways Comments to connect. PayPal’s vast global network combined with Braintree’s platform and allows us to deliver experiences that only we can offer together.” developments John Rainey, CFO (4/27/16): “We generated more than $2.5 billion of revenue in the first quarter, up 23% on a currency-neutral basis. Of that, transaction revenue increased 21%, which benefited from rising engagement as reflected by the increase in the number of payment transactions for active customer account. This increase also reflects the growing relevancy of Braintree as we move from a payment button to a full services payment partner where we capture all of the merchants’ processing volumes.” Dan Schulman, CEO6 (7/20/15): “Venmo is growing by leaps and bounds…Our strategy is to provide even more value to users and tie the Venmo community into the PayPal merchant marketplace so that they can use Venmo to buy things. That could happen potentially as soon as later this year or in the early part of next year (2016).” Chicago Business Journal “Braintree reports huge growth three years after PayPal acquisition” (10/3/2016). Forbes “As PayPal Goes Public Again, CEO Hints At Working With Amazon And Sets Sights On Acquisitions” (7/20/15). Sources: Company press releases, Financial Times. For more information, please contact: Omid Tofigh, Principal, [email protected] U.S. Headquarters Three Park Place, Suite 200 Annapolis, Maryland 21401, USA U.S. Office +1 (410) 855 8500 www.firstannapolis.com A Review of PayPal’s Acquisition History Europe Office Keizersgracht 313-I 1016 EE Amsterdam, The Netherlands Europe Office +31 (0) 20 530 0360 [email protected] 4 of 4 © 2017 First Annapolis Consulting, Inc.
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