Charters Close News
Your estate update
May 2013
Showers over the
weekend didn’t stop
local residents
enjoying a fun day
to brighten up the
estate.
If you were out on Saturday
11 May you would have
noticed a hive of activity
taking place around the
main entrance of the estate.
We worked with your local
tenants’ and residents’
association who enlisted the
support of our contractors,
Keepmoat and Pinnacle, to
bring some life back in the
two circular flower beds.
Children, dressed for the
occasion in hard hats, hi-vis
jackets and gloves, planted
a variety of shrubs and
bedding plants to bring
some colour back to the
flower beds.
Activities for children and
young people were also on
offer and older residents
had an opportunity to enjoy
some tasty refreshments
and chat with their
neighbours.
Local children from the estate are helped by staff and our contractors to plant up
the new flower bed
keen to make use of the watering
cans donated by the contractors.
Passers by walking along Gipsy
Hill stopped to admire the new
plants and commented on how
much they had improved the
local environment.
We would like to thank the
Charters Close tenants’ and
residents’ association for
organising such a successful
event and we hope everyone
who came along had an
enjoyable few hours in the fresh
air.
To find out about upcoming
events visit
www.lambethliving.org.uk/events
The newly planted flower
beds brighten up the estate
and young people were
The new flower bed planted by Charters Hill residents with the help of our staff and
contractors
Contact us
Your Estate services team
Resident participation officer: Joanne Hall
Email: [email protected]
Call: 020 7926 1687 or 07903 933930
Tenancy enforcement officer: Laurel Williams
Call: 020 7926 0594
Email: [email protected]
The Estate services team work with our contractors to
manage cleaning, grounds maintenance and
communal repairs.
Estate housing officer: Jason Newton
Call: 07984 631871
Email: [email protected]
Estate housing assistant: Eamon Maguire
Call: 07535 647746
Central income team
Call: 020 7926 6000
Email: [email protected]
Report repairs
Call: 020 7926 6000, Monday to Friday, 9am to
5pm
Online: www.lambethliving.org.uk/repairs
Emergency repairs and out-of-hours:
Call: 020 7926 6666
Your cleaning schedule
Area
Helpful guidance
Frequency
Communal
entrances
Exits
Stairs
Doors
Floors
Landings
Hallways
Areas outside flats
Removal and disposal of all papers, junk mail, leaflets, litter
Daily
Clean of lift and lobby (where applicable)
Daily
Clean all communal floors/stairwells, removing marks and
hazardous deposits; sweep and spot clean balconies (where
applicable).
Clean glass in the main doors, internally and externally, and
internal glass doors
Remove cobwebs from communal areas, dust fixtures/fittings,
ledges, balustrades, ledges and skirting boards.
Check bin chutes are unobstructed and clean.
Clean bin chambers
Weekly
Bin rooms/areas
External hard, gravel
and horticultural
areas
Litter pick external hard, gravel and grassed/shrub areas
including removing bottles, cans, and general rubbish.
Jet washing of bin areas
Periodic tasks
Weekly
Weekly
Daily
Weekly
Weekly
Quarterly
Cleaning of communal external windows (up to third floor
externally)
Quarterly
Deep clean of floors
Annual
Your gardening schedule
Area
Helpful guidance
Hedges and shrubs
Grassed areas to be cut – fortnightly, March to November; monthly,
December to February
Pruned and cut as appropriate - three times a year
Planted areas
To be kept weed free, cultivated and free from litter
Lawns