Category 35 Ticketing Combinations Across Public

Category 35 Ticketing
Combinations Across
Public & Private Fares
August 2011
Agenda
Ticketing Combinations across Public & Private fares
•
•
•
•
•
•
Introduction
Industry Guidelines Overview
Examples
Exception
Features and Benefits
Appendix
•
2
Industry Guidelines Detail
value
Introduction
value
Prior to this implementation Category 10 was the sole Rule Category used
to control the fares combinable for pricing.
However, the increase of Cat 35 Negotiated Fares in markets highlighted a
challenge in ticketing these fares as Category 35 stores information
pertinent to ticketing including:
• Net and/or Selling fare levels
• Tour codes
• Commission/mark up values
• Baggage Allowance
As more carriers deployed Category 35 it became evident that combining
Category 35 fares with other Category 35/15 private fares or standard public
fares created conflicts in the data for ticketing.
Therefore both Category 10 and Category 35 must be validated so prices are
returned that can be consistently ticketed at the same level without surprise.
3
Enhancement
value
Effective 07 September 2011
Sabre will implement the ATPCO ticketing guidelines for Category 35
Ticketing Combinations agreed to by the carriers.
Sabre Air will return fares in pricing and shopping applicable for autoticketing.
Sabre may bypass previously allowed pricing combinations to return the
next best fare option which can be auto-ticketed.
Sabre will follow the guideline using a series of four steps to address fare
combination and ticketing conflicts.
•
The fare combination must pass these additional 4 steps
The combination of fares must pass the Category 10 Combination Rules for pricing before
passing into the 4 Step check list for ticketing
4
ATPCo Industry Guidelines Overview
value
The four steps to address allowable combinations for ticketing are:
Step 1 - Validate the allowable combinations between; Category 15 private fares,
Category 35 Negotiated fares with security, Net Remit ticketing details or Net
(IT/BT) Ticketing with other public fares.
Step 2 - Validate the allowable combination of Net Remit Method types with the
same or different carriers
Sabre does not process Net Remit ticketing at this time, however we will
continue to return the price in this case so ticketing can be completed manually
Step 3 - Validate the allowable combination of Tour codes with the same or
different carriers
Step 4 - Validate the allowable combination of IT, BT or standard ticket results with
the same or different carriers and the resulting output in the Fare
Calculation section of the ticket.
The detail of the 4 steps are in the Appendix at the end of this PowerPoint
5
Pricing Changes
value
This implementation will impact your pricing results in these
possible ways:
Before
Negative Result
•If the fare was 2 half round trip fares
that could not be issued separately a
new, possibly higher, fare had to be
used causing an unexpected change in
the final quote
A round trip price
returned a message to;
“Issue Separate Tickets”
6
•If the fare was 2 one way fares the
taxes were usually slightly different
when issued separately causing an
unexpected change in the final quote
After
implementation
Sabre will only return
fares in pricing that
passes Cat 10 &
Negotiated Fare
ticketing checks.
Ensuring fares
returned can be
ticketed at the same
price.
Best Practice
In today’s world there exists an increased presence of low cost carriers,
One Way Branded fares and carriers who understandably require their
lowest fares to be validated on their airline. Therefore, the lowest fare
combination for the journey is not always the one that can be ticketed
together on a single ticket.
For the inventive Travel Agent advantage and best practice:
1.
Check Round Trip pricing for the best fare on one ticket.
7
2.
Check One Way fares in separate pricing requests to see if 2 or
more fares/tickets produce the best option for your client.
3.
Discuss the impacts on Baggage allowances and reissue
challenges with your client and proceed with the best option
value
Example 1 – Previous pricing response
*IA«
1 X1 529B 20NOV 5 MAASIN HK1
2 X1 860B 21NOV 6 SINHKG HK1
3 X1 128J 27NOV 5 HKGSYD HK1
2315
0830
2020
0550
1215
0815
21NOV 6 /DCSQ*MYJDH4 /E
/DCSQ*MYJDH4 /E
28NOV 6 /DCQF*5T7F79 /E
WP«
BASE FARE
EQUIV AMT
TAXES
TOTAL
1INR153100
EUR2197.00
117.70XT
EUR2314.70ADT
XT
3.82WO
10.37HK
14.87WY
88.64YQ
153100
2197.00
117.70
2314.70TTL
ADT-01 BE320C35 JOW
MAA X1 X/SIN X1 HKG25M519.08X1 SYD Q4.25 2625.67NUC3149.00
END ROE48.618
SABRE TEST FARE/NOT VALID FOR GENERAL SALE
ISSUE SEPARATE TICKETS
PRIVATE FARE APPLIED - CHECK RULES FOR CORRECT TICKETING
VALIDATING CARRIER – X1
value
In the PNR the first fare
component from
MAA-HKG is a Cat 35
fare with IT Net
ticketing instructions
and the second is a
public fare that is
issued as a standard
ticket.
Prior to this project
Sabre priced the PNR
but returned a trailer
message to issue
separate tickets as
there were conflicts
in the ticketing
instructions
A single ticket could
not be issued.
The example used is a Sabre created Test Filing
8
Example 1- New pricing response
*IA«
1 X1 529B 20NOV 5 MAASIN HK1
2 X1 860B 21NOV 6 SINHKG HK1
3 X1 128J 27NOV 5 HKGSYD HK1
2315
0830
2020
0550
1215
0815
21NOV 6 /DCSQ*MYJDH4 /E
/DCSQ*MYJDH4 /E
28NOV 6 /DCQF*5T7F79 /E
WP«
BASE FARE
EQUIV AMT
TAXES
TOTAL
1INR153100
EUR2197.00
117.70XT
EUR2314.70ADT
XT
3.82WO
10.37HK
14.87WY
88.64YQ
153100
2197.00
117.70
2314.70TTL
ADT-01 BE320C35 JOW
MAA X1 X/SIN X1 HKG25M519.08X1 SYD Q4.25 2625.67NUC3149.00
END ROE48.618
SABRE TEST FARE/NOT VALID FOR GENERAL SALE
PRIVATE FARE APPLIED - CHECK RULES FOR CORRECT TICKETING
VALIDATING CARRIER – X1
9
value
With this project the
system now processes
the 4 steps
1. A Cat 35 IT Net
Ticket and a public
fare = pass
2. Same carrier but
neither fares have Net
Remit instructions
=pass
3. Same carrier, one
with a tour code
(TESTTOUR) and one
without =pass
4. Same carrier one
with IT text and one
with the fare = pass
In this case the
combination passes
and a single ticket
can be issued
Example 1- E-Ticket result
value
An automated ticket is
issued with;
WETR*2«
ELECTRONIC TICKET RECORD
INV:
CUST:
PNR:HUNVSJ
TKT:6185775366110
ISSUED:12NOV09
PCC:6XXX
IATA:96199999
NAME:TEST/E MR
NAME REF:
TOUR ID:TESTTOUR
FOP: CASH
CPN A/L FLT CLS DATE
BRDOFF TIME ST F/B
STAT
1
X1
0529 B 20NOV MAASIN 2315
OK BE320C35
OPEN
2
X1
0860 B 21NOV SINHKG 0830
OK BE320C35
OPEN
3
X1
0128 J 27NOV HKGSYD 2020
OK JOW
OPEN
CF00487870586 PI00906551007
SABRE TEST FARE/NOT VALID FOR GENERAL SALE
FARE
INRIT TAX
3.82WO TAX
10.37HK
TAX
85.29YQ TAX
3.35YQ
TOTAL
EURIT
EQUIV FARE PD
TAX
14.87WY
EURIT
MAA X1 X/SIN X1 HKG25M/IT SYD Q4.25 /IT END VAT EXEMPT
10
•IT in the fare box
• Tour code
=TESTTOUR
Effectively the
combination of the
Negotiated Cat 35 and
the public fare is
accepted and the Cat
35 ticketing instructions
are applied to the
ticket.
Example 1- Ticket database result
WETR*2«
ELECTRONIC TICKET RECORD
INV:
CUST:
PNR:HUNVSJ
TKT:6185775366110
ISSUED:12NOV09
PCC:6XXX
IATA:96199999
NAME:TEST/E MR
NAME REF:
TOUR ID:TESTTOUR
FOP: CASH
CPN A/L FLT CLS DATE
BRDOFF TIME ST F/B
STAT
1
X1
0529 B 20NOV MAASIN 2315
OK BE320C35
OPEN
2
X1
0860 B 21NOV SINHKG 0830
OK BE320C35
OPEN
3
X1
0128 J 27NOV HKGSYD 2020
OK JOW
OPEN
CF00487870586 PI00906551007
SABRE TEST FARE/NOT VALID FOR GENERAL SALE
FARE
INRIT TAX
3.82WO TAX
10.37HK
TAX
85.29YQ TAX
3.35YQ
TOTAL
EURIT
EQUIV FARE PD
TAX
14.87WY
EURIT
MAA X1 X/SIN X1 HKG25M/IT SYD Q4.25 /IT END VAT EXEMPT
11
value
The Sabre Ticket
database shows the
fare level even though
to the airline it is shown
as an IT only
•Tour code
=TESTTOUR
Effectively the
combination of the
Negotiated Cat 35 and
the public fare is
accepted and the Cat
35 ticketing instructions
are applied to the ticket
to the airline with fare
data shown to the
agent view in the
WTDB*
.
Example 2- Previous pricing response
*IA«
1 X1 990C 20NOV 5 BOSJFK HK1
2 X1 80C 21NOV 6 JFKICN HK1
3 X1 600C 22NOV 7 ICNCGK HK1
4 X1 601C 28NOV 6 CGKICN HK1
5 X1 45C 29NOV 7 ICNORD HK1
1426
0050
1520
2335
1140
1600
0520
2030
0830
0905
/E
22NOV 7 /E
/E
29NOV 7 /E
/E
WP«
BASE FARE
EQUIV AMT
TAXES
TOTAL
1USD2359.00
EUR1579.00
43.03XT
EUR1622.03ADT
XT
21.56US
3.68YC
4.69XY
3.68XA
3.35AY
3.05YQ
3.02XF
2359.00
1579.00
43.03
1622.03TTL
ADT-01 C1SRT/CAT35 C1SOW/JPS1
BOS X1 X/NYC X1 X/SEL X1 JKT M1150.05 X1 X/SEL X1 CHI M1134.24
3S75.00NUC2359.29END ROE1.00 XFJFK4.5
SABRE TEST FARE/NOT VALID FOR GENERAL SALE
UNABLE TO AUTO TICKET – MULTIPLE TOUR CODES.
VALIDATING CARRIER – X1
12
value
Previous to this project
Sabre would return the
lowest applicable price
using the rules in
Category 10 that
allowed these
combinations.
With this project Sabre
processes the Industry
guidelines for Ticketing
and reporting of these
Cat 35 Negotiated fare
combinations
In this example –
underneath are 2
different Category 35
fares with 2 different
tour codes in the
ticketing instructions
that are in conflict.
Example 2- New pricing response
*IA«
1 X1 990C 20NOV 5 BOSJFK HK1
2 X1 80C 21NOV 6 JFKICN HK1
3 X1 600C 22NOV 7 ICNCGK HK1
4 X1 601C 28NOV 6 CGKICN HK1
5 X1 45C 29NOV 7 ICNORD HK1
1426
0050
1520
2335
1140
1600
0520
2030
0830
0905
/E
22NOV 7 /E
/E
29NOV 7 /E
/E
WP«
BASE FARE
EQUIV AMT
TAXES
TOTAL
USD11087.00
EUR16495.00
94.81XT
EUR16589.81ADT
XT
47.92US
8.19YC
10.42XY
7.44XA
7.44AY
6.70YQ
6.70XF
11087.00
16495.00
94.81
16589.81TTL
ADT-01 CWRT C CXRT
BOS X1 X/NYC X1 SEL Q70.00M4655.50 X1 JKT Q10.00 1013.67 X1 SEL
Q10.00 1013.67 X1 CHI Q70.00 4244.00NUC11086.84END ROE1.00 XF
JFK4.5
VALIDATING CARRIER - X1
1-
13
value
The previous Cat 35
combination is no
longer applicable to
pricing and ticketing
and therefore Sabre
bypasses that invalid
combination and
returns the next best
fare option which can
be auto-ticketed.
As in this case the
Round trip fare is
considerably higher
than was previously
returned prior to the
implementation.
Best Practice –
check one way fares
for lower fares –
perhaps 2 tickets are
best for your
customer
Command Pricing responses
If you are expecting a combination that Sabre did not return,
the command price trailer message will describe why the
combination is invalid.
UNABLE TO AUTO TICKET - COMMISSIONS NOT COMBINABLE
OR
UNABLE TO AUTO TICKET – MULTIPLE TOUR CODES
Or
UNABLE TO AUTO-TICKET - INVALID NET REMIT FARE
OR
‡NO COMBINABLE FARES FOR CLASS USED‡53.
14
value
Re-Filing Options
value
With this implementation fares that previously combined under
the Cat 10 check may not be returned at all when ticketing
conflicts are found.
If the carriers agree that the fares can be on the same ticket,
the fare rules can be refiled to achieve this alignment.
Otherwise the Best Practice to check one way pricing options
should be followed.
15
Exception
value
Cat 35 Net Remit ticketing continues to be processed manually
in Sabre either by Phase IV or command price to the public
fare.
Each country has their own method and you can find these in
Format Finder :
•
•
(netov003) General Net Remit Information
(nettp001) by country
If the Cat 35 fare is filed with a BSP Method Type of 1,2,3 or 5
for Net Remit ticketing, as Sabre cannot process this data
automatically at this time we will continue to return this trailer
message:
NET REMIT FARE - PHASE 4 AND USE NET/ FOR TKT ISSUANCE
16
New Flexible Content
value
Prior to this implementation Sabre’s processing of Category 35
was very controlled. We are pleased to relax many of our
current edits and requirements to provide flexible solutions.
Sabre will allow all Category 35 fare type content to result in
an IT or BT type ticket, with or without the Tour Code if filed by
the carrier.
This will increase the fare content
applicable for auto-ticketing
17
Other IT/BT Manual Ticketing Options
value
Golden Rule:
• If the priced fare has a filed Tour Code in Cat 27 or Cat 35 this cannot be
overridden on ticketing. Sabre will always return the filed data to protect your
Fare Guarantee.
18
Tour code
manual
Ticketing Input
Formats
Displayed in the Ticket Fare Box;
•fare amount or
•IT or BT text only
Tour Code Box output if
the Cat 27 or Cat 35 of
the ticketed fare is filed
with Tour code XYZ123
W¥UABC123
This manual qualifier prints a standard ticket with the fare showing
and the tour code prefixed with IT in the tour box
ITXYZ123
W¥UI*ABC12
not applicable
in the USA
This manual qualifier masks the fare amount and places “IT” in the
Fare Box.
The code in the tour code box is preceded with “IT”
ITXYZ123
W¥UB*ABC123
This manual qualifier masks the fare amounts and places “BT” in
the Fare Box.
The code in the tour code box is preceded with “BT”
BTXYZ123
W¥UN*ABC123
This manual qualifier prints a standard ticket with the fare showing.
The code in the tour code box is not preceded with “IT
Effectively this will print the same as a standard driven ticket
without this code if a Cat 27 or Cat 35 tour code is filed
XYZ123
Features fully implemented by 7 September 2011
19
Feature
Benefit
Following Industry
Guidelines
for Negotiated fare
combinations
Returned shopping and pricing
results will carry through to autoticketing
Following Industry
Guidelines
Combinations that are invalid for
ticketing will not be returned in
pricing
Following Industry
Guidelines
Returns consistent results for
agents to meet carrier
expectations
Following Industry
Guidelines
More price-able and auto-ticketable content without inbuilt
restrictions for IT or BT ticketing.
value
Appendix
Step 1 - Fares in Combination
1st
Fare is a;
Cat15 (Private)
Cat15 (Private)
Cat15 (Private)
Cat15 (Private)
Cat15 (Private)
Cat35 (Security)
Cat35 (Security)
Cat35 (Security)
Cat35 (Security)
Cat35 (Net Remit)
Cat35 (Net Remit)
Cat35 (Net Remit)
Cat35 (Net Ticketing)
Cat35 (Net Ticketing)
21
2nd
Fare is a;
Public
Cat15 (Private)
Cat35 (Security)
Cat35 (Net Remit)
Cat35 (Net Ticketing)
Public
Cat35 (Security)
Cat35 (Net Remit)
Cat35 (Net Ticketing)
Public
Cat35 (Net Remit)
Cat35 (Net Ticketing)
Public
Cat35 (Net Ticketing)
AUTO TICKET?
If YES then go
to Chart 2
Yes
Yes
Yes
No
Yes
Yes
Yes
No
Yes
No
Yes
No
Yes
Yes
•This step displays all
possible combinations of
private fares (Category
15 or 35 fares) with other
private fares or public
fares. For each
combination, a decision
is made on whether the
transaction must autoticket.
•If a step is No, then
processing stops and
Sabre will check the next
combination until the
lowest fare combination
is found that can be
ticketed.
Step 2 - Net Remit Method Types
This step displays a grid of net remit method types and carriers in
combination being the same or different. For each fares combination, a
decision is made on whether the transaction must auto-ticket.
If there are no Net Remit instructions we pass to Step 3
Are the 2 fares
owned by the same
or Different
Carriers?
Same carrier
Different carrier
Same carrier
Different carrier
22
Net Remit
Method Type
Same
Same
Different
Different
AUTO TICKET?
If YES then go to
table 3
Yes
Yes
Yes
No
Step 3 - Tour Code, Value Code, Contract Code
This step displays a grid of tour codes and carriers in combination as being
the same or different. For each combination, a decision is made on whether
the transaction must auto-ticket.
Are the 2 fares
owned by the
same or Different
Carriers?
Same carrier
Different carrier
Same carrier
Different carrier
Same carrier
Different carrier
23
1st Fare
2nd FARE
Same Tour Code
Same Tour Code
Tour Code
Tour Code
Tour Code = ABC
Tour Code = ABC
Same Tour Code
Same Tour Code
No Tour Code
No Tour Code
Tour Code = XYZ
Tour Code = XYZ
AUTO TICKET?
If YES then go to
table 4
Yes
Yes
Yes
Yes
No
No
Step 4 - Fare Calculation
This step assesses the data used for the Fare Calculation section of the
ticket.
The chart shows carriers being the same or different, information in the fare
box being text or fare amounts, and the results in the fare box
Are the 2 fares
owned by the
st
same or Different 1 Fare
Carriers?
Same
Same Text
2nd FARE
Same Text
Yes
Text
Fare
Calculation
on the
ticket
Text
Same
Same
Same
Different
Different
Different
Different
Text = BT
Fare
Fare
Same Text
Text = BT
Fare
Same Fare
Yes
Yes
Yes
Yes
Yes
Yes
Yes
First
Text
Total Fare
Text
First
Text
Total Fare
First *
First *
FC
Text
First*
First *
FC
Text = IT
Text
Fare
Same Text
Text = IT
Text
Same Fare
AUTO
TICKET?
Fare Box
Results
* Note- Sabre has made the decision to return the first text in the fare calc
line of the ticket, rather than applying a mixture of both fare amounts and
text ( “IT” or “BT”).
24
Thank you
Sabre Red -- your total travel solution to drive customer
loyalty and power business performance
25