Category 35 Ticketing Combinations Across Public & Private Fares August 2011 Agenda Ticketing Combinations across Public & Private fares • • • • • • Introduction Industry Guidelines Overview Examples Exception Features and Benefits Appendix • 2 Industry Guidelines Detail value Introduction value Prior to this implementation Category 10 was the sole Rule Category used to control the fares combinable for pricing. However, the increase of Cat 35 Negotiated Fares in markets highlighted a challenge in ticketing these fares as Category 35 stores information pertinent to ticketing including: • Net and/or Selling fare levels • Tour codes • Commission/mark up values • Baggage Allowance As more carriers deployed Category 35 it became evident that combining Category 35 fares with other Category 35/15 private fares or standard public fares created conflicts in the data for ticketing. Therefore both Category 10 and Category 35 must be validated so prices are returned that can be consistently ticketed at the same level without surprise. 3 Enhancement value Effective 07 September 2011 Sabre will implement the ATPCO ticketing guidelines for Category 35 Ticketing Combinations agreed to by the carriers. Sabre Air will return fares in pricing and shopping applicable for autoticketing. Sabre may bypass previously allowed pricing combinations to return the next best fare option which can be auto-ticketed. Sabre will follow the guideline using a series of four steps to address fare combination and ticketing conflicts. • The fare combination must pass these additional 4 steps The combination of fares must pass the Category 10 Combination Rules for pricing before passing into the 4 Step check list for ticketing 4 ATPCo Industry Guidelines Overview value The four steps to address allowable combinations for ticketing are: Step 1 - Validate the allowable combinations between; Category 15 private fares, Category 35 Negotiated fares with security, Net Remit ticketing details or Net (IT/BT) Ticketing with other public fares. Step 2 - Validate the allowable combination of Net Remit Method types with the same or different carriers Sabre does not process Net Remit ticketing at this time, however we will continue to return the price in this case so ticketing can be completed manually Step 3 - Validate the allowable combination of Tour codes with the same or different carriers Step 4 - Validate the allowable combination of IT, BT or standard ticket results with the same or different carriers and the resulting output in the Fare Calculation section of the ticket. The detail of the 4 steps are in the Appendix at the end of this PowerPoint 5 Pricing Changes value This implementation will impact your pricing results in these possible ways: Before Negative Result •If the fare was 2 half round trip fares that could not be issued separately a new, possibly higher, fare had to be used causing an unexpected change in the final quote A round trip price returned a message to; “Issue Separate Tickets” 6 •If the fare was 2 one way fares the taxes were usually slightly different when issued separately causing an unexpected change in the final quote After implementation Sabre will only return fares in pricing that passes Cat 10 & Negotiated Fare ticketing checks. Ensuring fares returned can be ticketed at the same price. Best Practice In today’s world there exists an increased presence of low cost carriers, One Way Branded fares and carriers who understandably require their lowest fares to be validated on their airline. Therefore, the lowest fare combination for the journey is not always the one that can be ticketed together on a single ticket. For the inventive Travel Agent advantage and best practice: 1. Check Round Trip pricing for the best fare on one ticket. 7 2. Check One Way fares in separate pricing requests to see if 2 or more fares/tickets produce the best option for your client. 3. Discuss the impacts on Baggage allowances and reissue challenges with your client and proceed with the best option value Example 1 – Previous pricing response *IA« 1 X1 529B 20NOV 5 MAASIN HK1 2 X1 860B 21NOV 6 SINHKG HK1 3 X1 128J 27NOV 5 HKGSYD HK1 2315 0830 2020 0550 1215 0815 21NOV 6 /DCSQ*MYJDH4 /E /DCSQ*MYJDH4 /E 28NOV 6 /DCQF*5T7F79 /E WP« BASE FARE EQUIV AMT TAXES TOTAL 1INR153100 EUR2197.00 117.70XT EUR2314.70ADT XT 3.82WO 10.37HK 14.87WY 88.64YQ 153100 2197.00 117.70 2314.70TTL ADT-01 BE320C35 JOW MAA X1 X/SIN X1 HKG25M519.08X1 SYD Q4.25 2625.67NUC3149.00 END ROE48.618 SABRE TEST FARE/NOT VALID FOR GENERAL SALE ISSUE SEPARATE TICKETS PRIVATE FARE APPLIED - CHECK RULES FOR CORRECT TICKETING VALIDATING CARRIER – X1 value In the PNR the first fare component from MAA-HKG is a Cat 35 fare with IT Net ticketing instructions and the second is a public fare that is issued as a standard ticket. Prior to this project Sabre priced the PNR but returned a trailer message to issue separate tickets as there were conflicts in the ticketing instructions A single ticket could not be issued. The example used is a Sabre created Test Filing 8 Example 1- New pricing response *IA« 1 X1 529B 20NOV 5 MAASIN HK1 2 X1 860B 21NOV 6 SINHKG HK1 3 X1 128J 27NOV 5 HKGSYD HK1 2315 0830 2020 0550 1215 0815 21NOV 6 /DCSQ*MYJDH4 /E /DCSQ*MYJDH4 /E 28NOV 6 /DCQF*5T7F79 /E WP« BASE FARE EQUIV AMT TAXES TOTAL 1INR153100 EUR2197.00 117.70XT EUR2314.70ADT XT 3.82WO 10.37HK 14.87WY 88.64YQ 153100 2197.00 117.70 2314.70TTL ADT-01 BE320C35 JOW MAA X1 X/SIN X1 HKG25M519.08X1 SYD Q4.25 2625.67NUC3149.00 END ROE48.618 SABRE TEST FARE/NOT VALID FOR GENERAL SALE PRIVATE FARE APPLIED - CHECK RULES FOR CORRECT TICKETING VALIDATING CARRIER – X1 9 value With this project the system now processes the 4 steps 1. A Cat 35 IT Net Ticket and a public fare = pass 2. Same carrier but neither fares have Net Remit instructions =pass 3. Same carrier, one with a tour code (TESTTOUR) and one without =pass 4. Same carrier one with IT text and one with the fare = pass In this case the combination passes and a single ticket can be issued Example 1- E-Ticket result value An automated ticket is issued with; WETR*2« ELECTRONIC TICKET RECORD INV: CUST: PNR:HUNVSJ TKT:6185775366110 ISSUED:12NOV09 PCC:6XXX IATA:96199999 NAME:TEST/E MR NAME REF: TOUR ID:TESTTOUR FOP: CASH CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT 1 X1 0529 B 20NOV MAASIN 2315 OK BE320C35 OPEN 2 X1 0860 B 21NOV SINHKG 0830 OK BE320C35 OPEN 3 X1 0128 J 27NOV HKGSYD 2020 OK JOW OPEN CF00487870586 PI00906551007 SABRE TEST FARE/NOT VALID FOR GENERAL SALE FARE INRIT TAX 3.82WO TAX 10.37HK TAX 85.29YQ TAX 3.35YQ TOTAL EURIT EQUIV FARE PD TAX 14.87WY EURIT MAA X1 X/SIN X1 HKG25M/IT SYD Q4.25 /IT END VAT EXEMPT 10 •IT in the fare box • Tour code =TESTTOUR Effectively the combination of the Negotiated Cat 35 and the public fare is accepted and the Cat 35 ticketing instructions are applied to the ticket. Example 1- Ticket database result WETR*2« ELECTRONIC TICKET RECORD INV: CUST: PNR:HUNVSJ TKT:6185775366110 ISSUED:12NOV09 PCC:6XXX IATA:96199999 NAME:TEST/E MR NAME REF: TOUR ID:TESTTOUR FOP: CASH CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT 1 X1 0529 B 20NOV MAASIN 2315 OK BE320C35 OPEN 2 X1 0860 B 21NOV SINHKG 0830 OK BE320C35 OPEN 3 X1 0128 J 27NOV HKGSYD 2020 OK JOW OPEN CF00487870586 PI00906551007 SABRE TEST FARE/NOT VALID FOR GENERAL SALE FARE INRIT TAX 3.82WO TAX 10.37HK TAX 85.29YQ TAX 3.35YQ TOTAL EURIT EQUIV FARE PD TAX 14.87WY EURIT MAA X1 X/SIN X1 HKG25M/IT SYD Q4.25 /IT END VAT EXEMPT 11 value The Sabre Ticket database shows the fare level even though to the airline it is shown as an IT only •Tour code =TESTTOUR Effectively the combination of the Negotiated Cat 35 and the public fare is accepted and the Cat 35 ticketing instructions are applied to the ticket to the airline with fare data shown to the agent view in the WTDB* . Example 2- Previous pricing response *IA« 1 X1 990C 20NOV 5 BOSJFK HK1 2 X1 80C 21NOV 6 JFKICN HK1 3 X1 600C 22NOV 7 ICNCGK HK1 4 X1 601C 28NOV 6 CGKICN HK1 5 X1 45C 29NOV 7 ICNORD HK1 1426 0050 1520 2335 1140 1600 0520 2030 0830 0905 /E 22NOV 7 /E /E 29NOV 7 /E /E WP« BASE FARE EQUIV AMT TAXES TOTAL 1USD2359.00 EUR1579.00 43.03XT EUR1622.03ADT XT 21.56US 3.68YC 4.69XY 3.68XA 3.35AY 3.05YQ 3.02XF 2359.00 1579.00 43.03 1622.03TTL ADT-01 C1SRT/CAT35 C1SOW/JPS1 BOS X1 X/NYC X1 X/SEL X1 JKT M1150.05 X1 X/SEL X1 CHI M1134.24 3S75.00NUC2359.29END ROE1.00 XFJFK4.5 SABRE TEST FARE/NOT VALID FOR GENERAL SALE UNABLE TO AUTO TICKET – MULTIPLE TOUR CODES. VALIDATING CARRIER – X1 12 value Previous to this project Sabre would return the lowest applicable price using the rules in Category 10 that allowed these combinations. With this project Sabre processes the Industry guidelines for Ticketing and reporting of these Cat 35 Negotiated fare combinations In this example – underneath are 2 different Category 35 fares with 2 different tour codes in the ticketing instructions that are in conflict. Example 2- New pricing response *IA« 1 X1 990C 20NOV 5 BOSJFK HK1 2 X1 80C 21NOV 6 JFKICN HK1 3 X1 600C 22NOV 7 ICNCGK HK1 4 X1 601C 28NOV 6 CGKICN HK1 5 X1 45C 29NOV 7 ICNORD HK1 1426 0050 1520 2335 1140 1600 0520 2030 0830 0905 /E 22NOV 7 /E /E 29NOV 7 /E /E WP« BASE FARE EQUIV AMT TAXES TOTAL USD11087.00 EUR16495.00 94.81XT EUR16589.81ADT XT 47.92US 8.19YC 10.42XY 7.44XA 7.44AY 6.70YQ 6.70XF 11087.00 16495.00 94.81 16589.81TTL ADT-01 CWRT C CXRT BOS X1 X/NYC X1 SEL Q70.00M4655.50 X1 JKT Q10.00 1013.67 X1 SEL Q10.00 1013.67 X1 CHI Q70.00 4244.00NUC11086.84END ROE1.00 XF JFK4.5 VALIDATING CARRIER - X1 1- 13 value The previous Cat 35 combination is no longer applicable to pricing and ticketing and therefore Sabre bypasses that invalid combination and returns the next best fare option which can be auto-ticketed. As in this case the Round trip fare is considerably higher than was previously returned prior to the implementation. Best Practice – check one way fares for lower fares – perhaps 2 tickets are best for your customer Command Pricing responses If you are expecting a combination that Sabre did not return, the command price trailer message will describe why the combination is invalid. UNABLE TO AUTO TICKET - COMMISSIONS NOT COMBINABLE OR UNABLE TO AUTO TICKET – MULTIPLE TOUR CODES Or UNABLE TO AUTO-TICKET - INVALID NET REMIT FARE OR ‡NO COMBINABLE FARES FOR CLASS USED‡53. 14 value Re-Filing Options value With this implementation fares that previously combined under the Cat 10 check may not be returned at all when ticketing conflicts are found. If the carriers agree that the fares can be on the same ticket, the fare rules can be refiled to achieve this alignment. Otherwise the Best Practice to check one way pricing options should be followed. 15 Exception value Cat 35 Net Remit ticketing continues to be processed manually in Sabre either by Phase IV or command price to the public fare. Each country has their own method and you can find these in Format Finder : • • (netov003) General Net Remit Information (nettp001) by country If the Cat 35 fare is filed with a BSP Method Type of 1,2,3 or 5 for Net Remit ticketing, as Sabre cannot process this data automatically at this time we will continue to return this trailer message: NET REMIT FARE - PHASE 4 AND USE NET/ FOR TKT ISSUANCE 16 New Flexible Content value Prior to this implementation Sabre’s processing of Category 35 was very controlled. We are pleased to relax many of our current edits and requirements to provide flexible solutions. Sabre will allow all Category 35 fare type content to result in an IT or BT type ticket, with or without the Tour Code if filed by the carrier. This will increase the fare content applicable for auto-ticketing 17 Other IT/BT Manual Ticketing Options value Golden Rule: • If the priced fare has a filed Tour Code in Cat 27 or Cat 35 this cannot be overridden on ticketing. Sabre will always return the filed data to protect your Fare Guarantee. 18 Tour code manual Ticketing Input Formats Displayed in the Ticket Fare Box; •fare amount or •IT or BT text only Tour Code Box output if the Cat 27 or Cat 35 of the ticketed fare is filed with Tour code XYZ123 W¥UABC123 This manual qualifier prints a standard ticket with the fare showing and the tour code prefixed with IT in the tour box ITXYZ123 W¥UI*ABC12 not applicable in the USA This manual qualifier masks the fare amount and places “IT” in the Fare Box. The code in the tour code box is preceded with “IT” ITXYZ123 W¥UB*ABC123 This manual qualifier masks the fare amounts and places “BT” in the Fare Box. The code in the tour code box is preceded with “BT” BTXYZ123 W¥UN*ABC123 This manual qualifier prints a standard ticket with the fare showing. The code in the tour code box is not preceded with “IT Effectively this will print the same as a standard driven ticket without this code if a Cat 27 or Cat 35 tour code is filed XYZ123 Features fully implemented by 7 September 2011 19 Feature Benefit Following Industry Guidelines for Negotiated fare combinations Returned shopping and pricing results will carry through to autoticketing Following Industry Guidelines Combinations that are invalid for ticketing will not be returned in pricing Following Industry Guidelines Returns consistent results for agents to meet carrier expectations Following Industry Guidelines More price-able and auto-ticketable content without inbuilt restrictions for IT or BT ticketing. value Appendix Step 1 - Fares in Combination 1st Fare is a; Cat15 (Private) Cat15 (Private) Cat15 (Private) Cat15 (Private) Cat15 (Private) Cat35 (Security) Cat35 (Security) Cat35 (Security) Cat35 (Security) Cat35 (Net Remit) Cat35 (Net Remit) Cat35 (Net Remit) Cat35 (Net Ticketing) Cat35 (Net Ticketing) 21 2nd Fare is a; Public Cat15 (Private) Cat35 (Security) Cat35 (Net Remit) Cat35 (Net Ticketing) Public Cat35 (Security) Cat35 (Net Remit) Cat35 (Net Ticketing) Public Cat35 (Net Remit) Cat35 (Net Ticketing) Public Cat35 (Net Ticketing) AUTO TICKET? If YES then go to Chart 2 Yes Yes Yes No Yes Yes Yes No Yes No Yes No Yes Yes •This step displays all possible combinations of private fares (Category 15 or 35 fares) with other private fares or public fares. For each combination, a decision is made on whether the transaction must autoticket. •If a step is No, then processing stops and Sabre will check the next combination until the lowest fare combination is found that can be ticketed. Step 2 - Net Remit Method Types This step displays a grid of net remit method types and carriers in combination being the same or different. For each fares combination, a decision is made on whether the transaction must auto-ticket. If there are no Net Remit instructions we pass to Step 3 Are the 2 fares owned by the same or Different Carriers? Same carrier Different carrier Same carrier Different carrier 22 Net Remit Method Type Same Same Different Different AUTO TICKET? If YES then go to table 3 Yes Yes Yes No Step 3 - Tour Code, Value Code, Contract Code This step displays a grid of tour codes and carriers in combination as being the same or different. For each combination, a decision is made on whether the transaction must auto-ticket. Are the 2 fares owned by the same or Different Carriers? Same carrier Different carrier Same carrier Different carrier Same carrier Different carrier 23 1st Fare 2nd FARE Same Tour Code Same Tour Code Tour Code Tour Code Tour Code = ABC Tour Code = ABC Same Tour Code Same Tour Code No Tour Code No Tour Code Tour Code = XYZ Tour Code = XYZ AUTO TICKET? If YES then go to table 4 Yes Yes Yes Yes No No Step 4 - Fare Calculation This step assesses the data used for the Fare Calculation section of the ticket. The chart shows carriers being the same or different, information in the fare box being text or fare amounts, and the results in the fare box Are the 2 fares owned by the st same or Different 1 Fare Carriers? Same Same Text 2nd FARE Same Text Yes Text Fare Calculation on the ticket Text Same Same Same Different Different Different Different Text = BT Fare Fare Same Text Text = BT Fare Same Fare Yes Yes Yes Yes Yes Yes Yes First Text Total Fare Text First Text Total Fare First * First * FC Text First* First * FC Text = IT Text Fare Same Text Text = IT Text Same Fare AUTO TICKET? Fare Box Results * Note- Sabre has made the decision to return the first text in the fare calc line of the ticket, rather than applying a mixture of both fare amounts and text ( “IT” or “BT”). 24 Thank you Sabre Red -- your total travel solution to drive customer loyalty and power business performance 25
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