ANSWER BOOK 2015-16 NeighborImpact’s Self-Help Guide to Agencies and Services in Crook, Deschutes and Jef ferson Counties EMERGENCY SERVICES FOOD SHELTER CHILDREN & FAMILIES EDUCATION EMPLOYMENT HEALTH SERVICES HOUSING LEGAL ASSISTANCE HOTLINES ANSWER BOOK 2015-16 Published By: NEIGHBORIMPACT 2303 SW First St. Redmond, OR 97756 541-548-2380 www.neighborimpact.org Published Spring 2015 Acknowledgements Special thanks goes to those who worked hard to make the 2015-16 Answer Book possible. TABLE OF CONTENTS DIRECT SERVICES ......................................................................................................................................... 3 EMERGENCY SERVICES................................................................................................................... 3 FOOD .................................................................................................................................................... 6 SHELTER ............................................................................................................................................ 11 CHILDREN & FAMILIES.............................................................................................................................. 14 EDUCATION .................................................................................................................................................. 19 EMPLOYMENT.............................................................................................................................................. 22 HEALTH SERVICES ..................................................................................................................................... 24 HOUSING ....................................................................................................................................................... 34 LEGAL ASSISTANCE ................................................................................................................................... 37 HOTLINE & OTHER RESOURCE NUMBERS ........................................................................................... 40 HEALTH SERVICES ........................................................................................................................ 40 LEGAL RESOURCES ........................................................................................................................ 41 MISCELLANEOUS RESOURCES .................................................................................................... 41 PREGNANCY & INFANT CARE RESOURCES ............................................................................. 41 SENIOR CITIZENS RESOURCES .................................................................................................... 40 This publication is for informational purposes only. The information in this book does not constitute a recommendation by NeighborImpact. Agency programs and services can change frequently. We recommend that you call agencies to confirm that the information is up to date. 2 DIRECT ASSISTANCE Emergency Services, Food, Shelter EMERGENCY SERVICES AMERICAN RED CROSS, MOUNTAIN RIVER CHAPTER ARC Description ARC helps people prepare for and respond to emergencies through disaster preparedness and health & safety classes. SERVICES Eligibility Must have a special need. Requirements Languages English 815 SW Bond Ste 110 Bend 97702 541-382-2142 M-F 8:30AM-4:30PM Offices Service Area • • • • • Services to military & families Blood services Disaster relief services Classes in CPR & First Aid Disaster education classes Crook, Deschutes, Jefferson, Grant, Harney, Wheeler, Umatilla, Morrow, Union, Baker, & Wallowa Counties ENERGY ASSISTANCE PROGRAM (NeighborImpact) Description Helping low-income families with their heating needs during the winter months. SERVICES Eligibility Must meet income guidelines. Requirements Languages Offices Service Area English, Spanish NeighborImpact Call for appointment 541-504-2155 or 541-536-8511 - La Pine • Assistance with any heating source, including gas, propane, oil, electric, or wood Crook, Deschutes, & Jefferson Counties 3 SALVATION ARMY, DESCHUTES COUNTY Description Eligibility Requirements Languages Helps low income persons in emergency situations. Based on income guidelines English 515 NE Dekalb Ave. Bend 97701 541-389-8888 M-F 1PM-4PM Offices Service Area SERVICES • Food boxes Oregon ST. VINCENT DE PAUL Description Provides emergency assistance to low income individuals & families. SERVICES Eligibility Based on need Requirements Languages Offices All locations do not provide all services English Social Services 950 SE 3rd Bend 97701 541-389-6643 M-TH 10AM-2PM Social Services 51484 Morson La Pine 97739 541-536-6135 M-TH 10AM-3PM (closed 12-1) 1610 SW Veterans Way Redmond 97756 541-923-5264 W, TH 10AM-2PM 904 NE Court St Prineville 97754 541-447-7662 M -TH 2-4:30PM • • • • • • • Service Area Crook & Deschutes Counties Limited funds for rent assistance (Redmond & Prineville Only) Utility assistance Food pantry Clothing and household items Information & referral to area resources All assistance is dependent on program funding Call for information specific to each location FULL CIRCLE OUTREACH Description Provides emergency supplies to families and individuals in need SERVICES Eligibility Delivered services based on need. Call for more information Requirements Languages Offices Service Area English 1055 SW Deschutes Ave Redmond 97756 541-548-5940 Call for hours • • • • • • • Emergency Food Clothing Household items Hygiene items Referrals Minimal case management Resources for agencies and clients Crook, Deschutes, & Jefferson Counties 4 CITY of REDMOND UTILITY ASSISTANCE PROGRAM Description Provides reduced utility payments on water, garbage, and sewer bills to eligible residents of Redmond. SERVICES Eligibility Must meet income eligibility and/or Requirements Aged 62 or older Languages English 716 SW Evergreen Ave Redmond 97756 541-923-7765 Offices Service Area • • Reduced payments for residents that meet income criteria Separate program for seniors facing hardship City of Redmond WARM SPRINGS TRIBAL SOCIAL SERVICES Description Supports tribal members in the community who are low income or have no income SERVICES Eligibility Must meet income eligibility. Requirements Any Federally recognized Native American Languages Offices Service Area • • • • English USDA Commodities Program Energy Assistance Help navigating Social Security Referrals 541-553-3415 Warm Springs Reservation 5 FOOD NEIGHBORIMPACT FOOD BANK Description Distributes food to area food pantries, meal sites, and other supplemental food locations. NeighborImpact does not distribute food directly to clients. SERVICES Eligibility Low income population. Requirements • Languages English, Spanish • 2303 SW First St. Redmond 97756 541-548-2380 Offices Service Area • • Local Agency network Distributes >30,000 food boxes per year Delivers food to various outreach social service agencies, food banks, and kitchens Coordinates local food drives Referrals and information Crook, Deschutes, & Jefferson Counties DEPARTMENT OF HUMAN SERVICES - SELF SUFFICIENCY PROGRAM DHS Description Helps low income families become self-supporting while assisting them in meeting their basic needs. Eligibility Eligibility guidelines vary according to program. Household Requirements income is one of the basic requirements which must be met for each program. SERVICES • • Languages English, Spanish • Bend Office 1300 NW Wall St Suite 101 Bend 97701 541-388-6010 M-F 8AM-5PM La Pine Office 16493 Bluewood Pl. Suite 3 La Pine 97739 541-536-5380 M-F 7:30AM-5PM Madras Office 678 NE Hwy. 97 Suite C Madras 97741 541-475-6131 M-F 8AM-5PM • • Offices Service Area Prineville Office 457 NE Ochoco Plaza Dr. Prineville 97754 541-447-3851 M-F 8AM-5PM Central Oregon Redmond Office 2158 SE College Lp. Suite A Redmond 97756 541-548-5547 M-F 7:30AM-5PM Warm Springs Office 1144 Warm Springs St Warm Springs 97761 541-553-1626 M- F 9AM-4PM • Food Stamps-Food benefits for low income households Medical Programs-medical card; preventative care Temporary Assistance to Needy Families (TANF)-cash assistance to families with children while they work toward self-sufficiency Child Care-assists low income employed families in paying child care costs. Child care Work Assistance Programs (JOBS, JOB Plus, and Workfare)-programs to provide skill development, work training opportunities and supports necessary to help participants get and keep employment Domestic Violence Grants— Limited financial aid for men/ women with children having safety issues 6 SENIORS & PEOPLE WITH DISABILITIES (State of Oregon) Description SPD helps seniors function in their own homes & communities by strengthening individual abilities and by providing community support services designed to meet individual needs. SERVICES Must be a senior, 60 years of age or older, or a person over 18 receiving Eligibility SSI benefits. Income and resources eligibility vary according to Requirements program. Functional assessment is required for long term care services. Languages • • English, Spanish Bend Office 1300 NW Wall St Suite 102 Bend 97701 541-388-6240 M-F 8AM-5PM La Pine Office 16493 Bluewood Pl. Suite 1 La Pine 97739 541-536-8919 7:30AM-5PM Madras Office • 678 NE Hwy. 97 Ste. D Madras 97741 • 541-475-6773 • M-F 8AM-5PM Offices Redmond Office 1135 SW Highland Redmond 97756 541-548-2206 M-F 8AM-5PM Service Area Prineville Office 457 NE Ochoco Plaza Drive, Ste. C Prineville 97754 541-447-4511 M-F 8AM-5PM Food Stamps (SNAP) Employed Persons with Disabilities Information & referrals for senior services Medical & cash assistance Medicaid & long term care (nursing facilities, assisted living, residential care, adult foster care, in-home services), Adult protective services (facility abuse, elder abuse, protective services, risk intervention) Crook, Deschutes, & Jefferson Counties 7 FOOD BOXES/BAGS Bend Community of Christ Church 20380 Cooley Road Last Sat of each month 10AM - Noon 541-388-1011 St Vincent De Paul 950 SE 3rd St Mon - Thurs 10AM - 2PM 541-389-6643 The Salvation Army 515 NE Dekalb Ave. Mon - Fri 1- 4PM 541-389-8888 Nativity Lutheran 60850 Brosterhous Rd Tuesday 1 - 3PM 541-388-0765 The Giving Plate 1245 SE 3rd Ste. C7 Thurs & Fri 10AM - 4PM Sat 10AM - 2PM 541-410-3621 La Pine / Sunriver St Vincent De Paul 51484 Morson La Pine Mon - Thurs 10AM - 12PM & 1-3PM 541-536-6135 La Pine Community Pantry 16480 Finlay Butte Rd La Pine Mon, Wed, Fri 1 - 2PM Fresh produce & dairy Wed & Fri Noon - 1PM 541-536-1312 Holy Trinity Care & Share 56850 Enterprise Dr. Last Friday of each month 2:45 - 5:45PM For current site info call 541-593-5990 Prineville St Vincent De Paul 904 NE Court Mon - Thurs 2 - 4:30PM 541-447-7662 First Baptist Church 450 SE Fairview Last two Wed of month 1 - 2:30PM 541-447-7717 Redmond / Terrebonne St Vincent De Paul 1610 SW Veterans Way Wed & Thurs 10AM - 2PM 541-923-5264 Seventh Day Adventist Center 945 SW Glacier Tuesday 10AM - 2PM 541-923-0301 Redmond Community Church 237 NW 9th St Use Cedar Entrance Tues & Thurs 1 - 3PM 541-923-3023 FISH—Redmond Christian Church 533 SW 9th St Mon, Thurs, Fri Call 8:30 - 11:30AM Pick up 12 - 12:30 PM 541-350-2871 Faith Harvest Helpers 640 SW Evergreen St Sunday 1 - 3PM Friday (bread only)1- 2PM (no phone) Smith Rock Community Church 8344 11th St Terrebonne Tuesday 9AM - Noon 541-548-1315 Sisters Kiwanis 225 N Oak St Thursday 9AM - 2PM (no phone) Bread of Life Food Distribution 442 N Trinity Way Monday 5:30 - 6PM Thursday 12:45 - 1:30PM 541-382-7504 Sisters Madras Jefferson County Food Bank Seventh Day Adventist Center 556 SE 7th St Tuesday 1:30 - 5PM 541-475-3344 United Methodist Church 49 NE 12th St Mon - Thurs 10AM - Noon 541-475-2150 8 MEALS Location Hours Telephone BEND Bend’s Community Center 1036 NE 5th St Sunday Breakfast 7 - 11AM Lunch Noon - 3:30PM 541-312-2069 Family Kitchen Trinity Episcopal Church 231 NW Idaho Tues, Thurs, Fri 5 - 6:30pm Mon, Wed, Fri 11AM-12:30PM Sat 11:30AM-12:30PM 541-382-5542 Shepherd House 854 NE Division Mon-Sat lunch 12-1PM dinner 6-7PM 541-388-2096 REDMOND Shepherd’s Table City Center Foursquare Church 549 SW 8th St. 2nd & 4th Friday 6-7PM 541-548-7128 Jericho Table Church of God 205 N 4th St Mon - Thurs & 1st/3rd/5th Friday 5-6 PM 541-548-3367 LA PINE La Pine Community Kitchen 16480 Finley Butte Mon - Fri Noon - 2pm 541-536-1312 PRINEVILLE No meal services currently available in Prineville JEFFERSON COUNTY United Methodist Church 49 NE 12th St Madras Tuesday 6PM 541- 475-2150 Metolious Friends Church 570 Hood Ave Metolious Thursday 6 PM 541-546-4974 9 BROWN BAG PROGRAMS (General Information— Information—541541-548548-2380 x148 Location Distribution Day/Time BEND Newport Ave Church of Christ 554 NW Newport Ave. Monday 3:15 PM REDMOND No site currently operating in Redmond La Pine 4th Friday of the month 4 PM Little Deschutes Grange 51518 Morson St TERREBONNE / CROOKED RIVER RANCH Terrebonne Grange Intersection of 11th & NW Smith Rock Way 3rd Wednesday of the month 5:00 PM Old Fire Station at Crooker River Ranch Intersection of Shadd & Hill Sts. 1st Wednesday of the month 5:00 PM Sisters Bread of Life (Three Sisters Fellowship) 442 Trinity Way 2nd Friday of the month 4:30 PM PRINEVILLE 3rd & 5th Friday of the month 5:00 PM St Joseph’s Catholic Parish Hall 200 E First St. MADRAS United Methodist Church 49 NE 12th 2nd & 4th Wednesday of the month 4:30 PM 10 SHELTER BETHLEHEM INN Description Single: Shelter and r esour ces for individuals exper iencing homelessness. Dorm style rooms with up to six residents per room . Families: Shelter and r esour ces for par ent/legal guar dian(s) with children 17 years or younger experiencing homelessness. Five private sleeping areas and bathroom for five families. 30 Day program Eligibility Single: Single adults 18 year s or older , clean and sober , r esidents Requirements are required to be off premises Monday-Friday from 8:30am to 4:00pm. Will be drug and alcohol screened. Residents given initial 7 day stay. Must apply for extension. Family: Par ent/legal guar dian(s) with childr en 17 year s or younger, clean and sober, must agree and adhere to program rules and guidelines. Will be drug and alcohol screened. Languages Offices Service Area SERVICES • • • • • English 3705 N Highway 97 Bend 97701 541-389-2820 • Nightly shelter Case management Support services Personal hygiene products and clothing Families have access to limited space for food storage 3 meals a day (breakfast/dinner on site) for Singles Crook, Deschutes, & Jefferson counties CASCADE YOUTH & FAMILY CENTER Description Support, intervention, and problem solving for troubled youth and their families. SERVICES Eligibility Any homeless or at-risk youth, ages 12-20, in need of assistance. Requirements Call for more information. Languages Offices Service Area English Office 2125 NE Daggett Ln. Shelter 19 SW Century Drive Bend 97702 541-318-3436 1-800-660-0934 24 hour hotlines • • • • • • • • Crisis intervention/support Intake & needs assessment Mediations/behavior contracts Emergency & transitional shelter Advocacy Street outreach services Information & referral Self Esteem Building Activities Deschutes (hotlines serve Crook, Deschutes, & Jefferson Counties) 11 SAVING GRACE Description Confidential & free help for all victims of domestic violence & sexual assault, stalking & human trafficking including men, women, & children. Eligibility To stay in a shelter, you must be a recent (last 6 months) victim of Requirements domestic violence or sexual assault. Do not take victims who are under the influence of alcohol or drugs. Languages English, Spanish, Russian, Ukrainian 1004 NW Milwaukee #100 Bend 97701 541-389-7021 Emergency 24 hour hotline 1-866-504-8992 Offices Service Area Crook, Deschutes, & Jefferson Counties SERVICES Open to Domestic Violence Victims • • • • • • • • • Safe shelter including on site kitchen and food Individual counseling Weekly support group Legal advocacy 24 hour hotline Children’s services Community education Support for families of victims Limited transportation NEIGHBORIMPACT FAMILY SHELTER (Nancy’s House) Description Short term shelter for homeless families with children and women in the final month of pregnancy. Eligibility Homeless families with children. Drug & alcohol free facility. Call Requirements for further eligibility Languages English /interpreter provided as needed Offices Service Area Confidential location Intake Number is 541-385-0301 SERVICES • • • • Located in Bend Short term shelter Case management Information & referral Central Oregon area GRANDMA’S HOUSE Description Provides safe home for homeless, pregnant, and/or parenting teens 12-19 years old in need of a safe, nurturing environment. Eligibility Call for eligibility requirements. Requirements Female residents only accepted Languages English, Spanish PO Box 6372 Bend 97708 541-383-3515 Offices Service Area Central Oregon area SERVICES • • • • • • • • Group home Certified childbirth educators Advocacy Grandma's closet clothing Teen parent program or GED for older teens Referrals Educational programs Extended services 12 MADRAS GOSPEL MISSION Description Eligibility Requirements Languages Overnight emergency shelter, meals. clothing Any homeless person in need of assistance Each case evaluated on individual basis English Offices Service Area SERVICES Madras Gospel Mission 164 SE D St. Madras 97741 541-475-2064 • • • • • • Emergency Shelter Short term, long term stay, depending upon situation Free showers Free Meals Free Laundry Coats Central Oregon, mainly Jefferson County & Warm Springs THE SHEPHERD’S HOUSE Description Eligibility Requirements Languages Offices Service Area Overnight emergency shelter, meals, clothing, showers SERVICES 18 years or older; Male English, Spanish 1854 NE Division St. Bend 97701 541-388-2096 Crook, Deschutes, Jefferson Counties • • • • • • • Nightly Shelter Day Room Meals Case Management Support Groups Clothing Showers - Male (and female, only when female attendant is available) 13 CHILDREN & FAMILIES BOYS & GIRLS CLUBS OF CENTRAL OREGON Description A positive place for kids to engage in a variety of activities & programs during the summer & throughout the school year. SERVICES Eligibility For youth ages 6 (and entering 1st grade) -18. Requirements Annual membership fee. Scholarships available Languages • • English 500 NW Wall St Bend 97701 541-617-2877 Main administration - Call for hours and individual club locations Offices • • • • • Service Area Educational tutoring program Computer lab & educational resource center Game room Arts & crafts projects Indoor/outdoor activities Youth citizenship & leadership clubs Teen center Deschutes EARLY INTERVENTION & EARLY CHILDHOOD SPECIAL EDUCATION EI/ECSE Description Special education services to qualified children birth-school age. Eligibility Call for eligibility requirements. Languages English, Spanish in certain locations Offices Service Area Alyce Hatch Center 1406 NW Juniper Bend 97701 541-389-5437 M-TH 8AM-5PM Fri 8AM-12PM Referrals Deschutes & Crook Counties Evaluation 541-312-1195 Madras 541-693-5740 Warm Springs 541-553-3241 SERVICES • • • • • • • • Parent, infant & toddler groups Home visits Preschool Physical & occupational therapy Speech/language services Hearing/vision specialist Audiology Service coordination Crook, Deschutes, & Jefferson Counties 14 CASCADE YOUTH & FAMILY CENTER CYFC Description Support, intervention, and problem solving for troubled youth and their families. SERVICES Eligibility Any homeless or at-risk youth, ages 11-20, in need of assistance. Requirements Please call for more information. Languages English Office 2125 NE Daggett Ln Shelter 19 SW Century Dr. Bend 97702 541-318-3436 1-800-660-0934 24 hour hotlines Offices Service Area • • • • • • • • Crisis intervention/support Intake & needs assessment Mediations/case management Emergency & transitional shelter Self-esteem building activities Advocacy Street outreach services Information & referral Deschutes & Jefferson Counties (hotlines serve Crook, Deschutes, & Jefferson Counties) CENTRAL OREGON FAMILY RESOURCE CENTER Description Offers parenting & family skills classes, Community Helpline SERVICES Eligibility None Requirements Languages English, and some classes available in Spanish 1130 NW Harriman St. Suite B Bend 97701 541-389-5468 Offices Service Area • • • Parent & family skills training classes birth to 18 Free parent and family lending library 211 Central Oregon NEIGHBORIMPACT CHILD CARE RESOURCES CCR Description Dedicated to promoting and recruiting quality, affordable child care. SERVICES Eligibility Call for information. Requirements Languages Offices Service Area English, Spanish NeighborImpact 404 SW 7th St Redmond 97756 Office 541-323-6519 541-323-6518 for providers, 541-323-6513 for parents, 541-323-6521 for Spanish Crook, Deschutes, & Jefferson Counties For Providers: • Training, individual consultation, and referrals. Technical assistance in starting up a child care business For Parents: • Information on selecting quality care for children and child care referral For Employers: • Offers consultations on employersponsored child care, current workforce trends, and tax credits 15 DEPARTMENT OF HUMAN SERVICES-SELF SUFFICIENCY PROGRAM DHS Description Helps low income families become self-supporting while assisting them in meeting their basic needs. Eligibility Eligibility guidelines vary according to program. Household Requirements income is one of the basic requirements which must be met for each program. Languages SERVICES • • English, Spanish Bend Office 1300 NW Wall St Suite 101 Bend 97701 541-388-6010 M-F 8AM-5PM La Pine Office 16493 Bluewood Pl. Suite 3 La Pine 97739 541-536-5380 M-F 7:30AM-5PM Prineville Office 457 NE Ochoco Plaza Dr. Prineville 97754 541-447-3851 M-F 8AM-5PM Redmond Office 2158 SE College Lp. Suite A Redmond 97756 541-548-5547 M-F 7:30AM-5PM Madras Office 678 NE Hwy. 97 Suite C Madras 97741 541-475-6131 M-F 8AM-5PM • • Offices Service Area Warm Springs Office • 1144 Warm Springs St Warm Springs 97761 541-553-1626 M-F 9AM-4PM Food Stamps-food benefits for low income households Medical Programs-medical card; preventative care Temporary Assistance to Needy Families (TANF)-cash assistance to families with children while they work toward self-sufficiency Child Care-assists low income employed families in paying child care costs. Classes are also available to educate parents on child care issues Work Assistance Programs (JOBS, JOB Plus, and Workfare)-programs to provide skill development, work training opportunities and supports necessary to help participants get and keep employment Central Oregon 16 FAMILY ACCESS NETWORK (FAN) Description Improve lives by ensuring all children in Deschutes County have access to basic-need services Eligibility Must have school age child(ren) enrolled in public school system Languages English (Spanish interpreter as needed) • See below. Main Office Number—541-693-5675 (individual sites can change—call main number for current site contact information). • • Offices Service Area SERVICES Referrals to food, shelter, clothing and health insurance resources Wellness clinic School supplies Deschutes County Early Childhood Sites Pilot Butte Middle School 541-355-7471 Redmond 0-5 yrs 541-693-5732 REALMs MS 541-355-4316 Bend 0-5 yrs 541-355-1615 Pine Ridge Elementary 541-355-2716 LaPine 0-5 yrs 541-693-5732 Ponderosa Elementary 541-355-4316 Skyview Middle School 541-355-7715 Rosland ES 541-355-8117 Tamarack Middle/High 541-355-3525 Bend-La Pine School District Amity Creek 541-355-4211 Summit High School 541-355-4211 Bear Creek Elementary 541-355-1483 Three Rivers Elementary 541-355-3067 Bend High 541-355-3883 Westside Village 541-355-2408 Buckingham Elementary 541-355-2625 Cascade Middle School 541-355-7106 Edwin Brown Center 541-977-6923 Elk Meadow Elementary 541-355-1508 Elton Gregory Middle 541-526-6440 Ensworth Elementary 541-355-1606 John Tuck Elementary 541-923-4884 High Desert Middle School 541-355-7343 MA Lynch Elementary 541-548-1109 High Lakes Elementary 541-355-1715 Obsidian Middle School 541-923-4900 Highland Elementary 541-355-1483 Redmond High School 541-504-5653 Jewell Elementary 541-355-2123 Redmond Proficiency Academy 541-504-5653 Juniper Elementary 541-355-1858 Ridgeview High School 541-977-6923 La Pine Elementary 541-355-8075 Sage ES 541-316-2830 La Pine High School 541-355-8460 Terrebonne 541-923-4856 La Pine Middle School 541-355-8272 Tom McCall Elementary 541-526-6400 Lava Ridge Elementary 541-355-2408 Tumalo Elementary 541-382-2853 Marshall High School 541-355-3525 Vern Patrick Elementary 541-923-4831 Miller ES 541-355-2517 Mountain View High School 541-355-4611 Second Chance M/H School 541-355-1037 Redmond School District Sisters School District Sisters Community 541-549-0155 17 KIDS INTERVENTION & DIAGNOSTIC SERVICE CENTER (KIDS Center) Description Kids Intervention and Diagnostic Service (KIDS) Center is a child abuse intervention center serving Central Oregon. This organization is a non-profit 501 (c) 3 organization dedicated to the prevention, evaluation and treatment of child abuse. SERVICES Eligibility Serving children 0-18 years old and their families. Requirements Languages • English, Spanish 1375 NW Kingston Bend 97701 541-383-5958 M-F 8AM-5PM Kidscenter.org Offices Service Area • • • • Child friendly forensic interview and medical exam Family support Therapy for children and their families Prevention trainings and educational resources To report suspicions of child abuse call 541-548-9499 or 911. Crook, Deschutes, & Jefferson Counties MOUNTAINSTAR FAMILY RELIEF NURSERY Description Supports families with children ages 6 weeks to 4 years who are experiencing high stress. Eligibility Call for eligibility requirements. Requirements Languages English, Spanish Offices Service Area 2125 NE Daggett Lane Bend 97701 541-322-6820 Deschutes, Crook, & Jefferson Counties SERVICES • • • • • • • • • • Therapeutic early childhood programs Infant classes Parent support & education Home visits Food bank Clothing closet Respite Care Healthy Kids Insurance Mental Health Services RBV– Relationship based visitation SISTERS PARK AND RECREATION DISTRICT Description Recreation District. Eligibility No eligibility requirements. Requirements Languages English Offices Service Area 1750 W. McKinney Butte Rd. Sisters 97759 541-549-2091 Deschutes County SERVICES • • • • • • • • • • • Sports & fitness Arts & cultural programs Educational tutoring Tae kwon do Pre-school program Teen center Teen clubs Wilderness programs Adult programs Kindergarten Skate Park 18 EDUCATION CENTRAL OREGON COMMUNITY COLLEGE COCC Description Community College SERVICES Eligibility Call for information. Requirements Languages Offices Service Area English, Spanish Bend Office 2600 College Way Bend 97701 541-383-7700 Redmond Office 2030 SE College Loop Rd Redmond 97756 541-504-2900 Prineville Office 510 SE Linn Blvd Prineville 97754 541-447-9233 Madras Office 1170 E Ashwood Rd Madras 97741 541-550-4100 Warm Springs 1110 Wasco Warm Springs 97761 541-504-2950 ABE only • • • • • • • • • • GED Adult Basic Education (ABE) College preparation Career counseling Tutoring Student advisors Associate Degree Programs Transfer programs Certificate programs English as Second Language (ESL) Crook, Deschutes, & Jefferson Counties THE CHILDREN’S LEARNING CENTER Description Programs for children. SERVICES Eligibility Call for income eligibility requirements (depends on family size) Requirements Languages Offices Service Area English, Spanish 650 NE A St. Madras 97741 541-475-3628 M-F 7AM-5:30PM • • • Child Care (1-5 years) Head Start Preschool Madras, Culver, Metolious 19 NEIGHBORIMPACT HEAD START Description Preschool & family support program for 3-4 year olds at no cost to qualifying families. Eligibility Low income children (ages 3 & 4). Must meet federal income Requirements guidelines. Serves those with the highest need. Languages English, Spanish Offices Service Area 2303 SW First St. Redmond 97756 541-323-6527 Crook & Deschutes Counties SERVICES • • • • • • • • • • • 4 days of preschool each week 2 nutritious meals each day Parent leadership opportunities Transportation provided in most areas Free parenting classes Support with health services Family support services Services for children of all abilities Builds child & family assets School readiness Waitlist open all year MID COLUMBIA HEADSTART Description Preschool child development program. Eligibility Low income and disabled children (Prenatal - 5) Must meet federal Requirements income guidelines. Languages SERVICES • • English, Spanish • Mid-Columbia Children’s Council Call 541-386-2010 Offices Service Area Jefferson , Wasco, & Hood River Counties • • • • Preschool child development programs for children ages 0-5 yrs. Social, emotional, educational, health, and nutritional support Provides community resources & referrals Family home visits Birth– 3 services Mental Health Prenatal MIGRANT HEADSTART Description Preschool child development program. SERVICES Eligibility Must meet 51% of Agricultural Income Guidelines. Requirements Prenatal - Kindergarten Contact Heather or Daisy (541-475-6232) with questions • Languages English, Spanish • 659 NE “A” St Madras 97741 541-475-6232 Offices • • • Service Area Programs for children 6 weeks to 5 years Migrant Seasonal Program runs March to Oct Early Childhood Program Family services: health, education, nutrition, social services Early Headstart Jefferson County 20 OREGON STATE UNIVERSITY EXTENSION SERVICE Description An off-campus arm of Oregon State University, intended to help Oregonians apply scientific knowledge on the job & at home. SERVICES Eligibility Call for information. Requirements Languages Offices Service Area English Crook County 498 SE Lynn Blvd. Prineville 97754 541-447-6228 Deschutes County 3893 SW Airport Way Redmond 97756 541-548-6088 • • • Jefferson County • 850 NW Dogwood Ln • Madras 97741 • 541-475-7107 • 1 day workshops 4-H (Year round & monthly) Learn-at-Home programs Pamphlets & video tapes Nutritional trainings Field Trips Oregon Open Campus Crook, Deschutes, & Jefferson Counties TOGETHER FOR CHILDREN Description Educational program designed to provide practical help for families of young children. SERVICES Eligibility For parents, partners, and extended family members who have a child Requirements or children ages 0-3. Fee required / Scholarships available. • Languages English Offices Service Area 160 S. Oak #139 Sisters 97759 541-280-9686 Call and leave message for return call www.together-for-children.org Services Child care during meetings Library Play Groups Home Visits New program for Latino families Separate monthly program for fathers • • • • • • Sisters Year long curriculum for families with components including • Parent/Child Classes • Parenting Classes • Parenting Forum • Family Activities/ Support OREGON STATE UNIVERSITY CASCADES Description A campus of Oregon State University providing four year degree programs in affiliation with both Central Oregon Community College and the University of Oregon SERVICES Eligibility Call for information. Requirements Languages Offices Service Area English, Spanish Cascades Hall Central Oregon Community College Campus 2600 College Way Bend 97701 541-322-3100 • • 18 accredited undergraduate degree programs 4 graduate degree programs No service boundary 21 EMPLOYMENT CENTRAL OREGON INTERGOVERNMENTAL COUNCIL COIC Description Helps low income persons, high school drop outs, and dislocated workers with educational, employment, and job training programs. Eligibility Call for eligibility requirements. Languages English, Spanish Bend Office Worksource 1645 NE Forbes Rd Suite 101 Bend 97701 541-389-9661 M-F 8AM-5PM Crook County 2321 NE 3rd St. Prineville 97754 541-447-3119 M-F 8AM-5PM Offices Service Area Redmond Office 2158 SE College Loop Suite C Redmond 97756 541-504-2955 M-F 8AM-5PM Jefferson County 243 SW 3rd Suite A Madras 97741 541-475-7118 M-F 8AM-5PM La Pine Office 16493 Bluewood Pl. La Pine 97739 541-536-5380 ext 217 M-F 8AM-5PM Bend Administrative Office 334 NE Hawthorne Ave Bend 97701 541-548-8163 M-F 8AM-5PM SERVICES • • • • • • • • • • Skills assessments Pre-Employment training workshops Summer youth employment & training program English as a second language (with COCC) GED (with COCC) Computer classes Job search assistance Youth Alternative Education Program Interviewing training Resume training Crook, Deschutes, & Jefferson Counties 22 JOB CORPS Description For young adults ages 16-24 with limited job skills & financial resources. Free academic, vocational, & social skills training in a residential environment. Eligibility Must meet federal income guidelines, age requirement and have a Requirements commitment to completing the program. Languages English MTC Job Corps 1-800-733-5627 www.jobcorps.gov No local offices—6 located around the state Service Area State of Oregon SERVICES Training: • Lasts up to 2 years; during that time all living expenses are paid (bus tickets to training center, dormitory, medical, dental, & clothing allowance) Trades to be trained include: • Heavy equipment operation & repair, landscape gardening, carpentry, culinary arts, drafting, accounting, & business occupation • High School diplomas & GED • Job placement OREGON EMPLOYMENT DEPARTMENT Description Coordinates employment information and unemployment insurance. SERVICES Eligibility Call for eligibility requirements. Requirements Languages English, Spanish Crook County 2321 NE 3rd St Prineville 97754 541-447-8076 M-F 8AM-5PM Deschutes County 1645 NE Forbes Rd Bend 97701 541-388-6070 M-F 8AM-5PM Deschutes County 2158 SE College Lp. Ste B Redmond 97756 541-548-8196 M-F 8AM-5PM Jefferson County 243 SW 3rd St. Ste B Madras 97741 541-475-2382 M-F 8AM-12PM, 1PM-5PM Offices Service Area • • • • • Job opening listings Labor market information Job placement & counseling services Veterans’ services department Unemployment insurance services Crook, Deschutes, & Jefferson Counties WARMS SPRINGS VOCATIONAL REHABILITATION PROGRAM Description A federally funded program to assist Native Americans with disabilities to obtain, maintain, or become promoted in employment. Eligibility Must be disabled & enrolled in a federally recognized Native Requirements American Tribe. Call for additional eligibility requirements. Languages Offices Service Area English Call for location information 541-553-3415 Warm Springs Reservation & area within 65 mile radius of reservation boundaries. SERVICES • • • • • Vocation counseling & guidance Transportation to training or job sites Tools, equipment, & licenses Resumes & job direction On the job training, job search assistance, or job interview skills. 23 HEALTH SERVICES DESCHUTES COUNTY BEHAVIORAL MENTAL HEALTH Description Eligibility Requirements Languages Outpatient alcohol/drug program and mental health. SERVICES Call for eligibility requirements. English • Offices Service Area Deschutes County Health Services 2577 NE Courtney Dr. Bend 97701 541-322-7500 M-F 8AM-5PM • • Alcohol & drug abuse/ dependency program Individual, group, & family counseling Intake evaluation Deschutes County BESTCARE TREATMENT SERVICES Description Eligibility Requirements Languages Best Care is committed to advocating & providing compassionate care in the treatment & prevention of addiction & mental illness. In need of services. English, Spanish Administration & Residential Treatment 676 NE Negus Way Redmond 97756 541-504-9577 Offices Service Area SERVICES Madras Mental Health & Addiction Services 125 SW C St. Madras 97741 541-475-6575 Programa de Recuperacion 236 SE D St. Madras 97741 541-475-5300 • Bend Outpatient • 461 NE Greenwood • Suite A • Bend 97701 541-617-7365 • Redmond Outpatient 340 NW 5th St • Suite 202 Redmond 97756 • 541-504-2218 Full continuum of care Out patient addiction treatment Detoxification center in Redmond Clean & sober transitional housing for women Programa de Recuperacion de Madras—the only Hispanic residential treatment program in the State Addiction free pain management Mental Health Deschutes & Jefferson Counties 24 CACOON Description A home visit program for families with children, ages 0-20, who have special health needs. Eligibility Call for eligibility requirements. Requirements Languages Service Area • • • English, Spanish Crook County Health Department 375 NW Beaver St Suite 100 Prineville 97754 541-447-5165 M-F 8AM-5PM Offices SERVICES Crook County • • • • • • Screening & monitoring for at-risk children Medical & legal information Training of special techniques for care of the child Finding care services as close to home as possible Provide support in times of stress & crisis Family Planning WIC Immunizations Home visits ABILITREE Description Programs designed to assist people who experience disabilities help themselves toward greater personal independence and a better quality of life. Eligibility Must have a disability Requirements Call with questions regarding eligibility Languages Offices Service Area English 2680 NE Twin Knolls #150 Bend 97701 541-388-8103 M-F 8AM-4PM and by appointment SERVICES • • • • • • • • • Information & referral Self-advocacy training Individual & systems advocacy Independent living skills training Peer counseling Social & recreational opportunities Cognitive retraining Resume building Job development & placement Crook, Deschutes, & Jefferson Counties HEALTHY START PRENATAL SERVICE Description To help low income mothers overcome some of the difficulties of maintaining a healthy pregnancy & delivering a healthy baby by providing a range of prenatal care services. SERVICES Eligibility Must be at or below 200% of federal poverty guidelines; fees based Requirements on a sliding scale. Languages Offices Service Area English, Spanish—Other languages supported as needed via translation service Deschutes County Human Services 2577 NE Courtney Dr. Bend 97701 541-322-7448 Tues & Fri 8AM-4:30PM Deschutes County • • • • • • • • Prenatal physical exams Routine prenatal lab work Prenatal education WIC certification and nutrition counseling Family planning Childbirth preparation classes Referrals Hospital delivery 25 DEPARTMENT OF HUMAN SERVICES-SELF SUFFICIENCY PROGRAM DHS Description Helps low income families become self-supporting while assisting them in meeting their basic needs. Eligibility Eligibility guidelines vary according to program. Household income • Requirements is one of the basic requirements which must be met for each program. • Languages English, Spanish • Bend Office La Pine Office Madras Office 1300 NW Wall St 16493 Bluewood Pl. 678 NE Hwy. 97 Suite 101 Suite 3 Suite C Bend 97701 La Pine 97739 Madras 97741 • 541-388-6010 541-536-5380 541-475-6131 M-F 8AM-5PM M-F 7:30AM-5PM M-F 8AM-5PM • Offices Prineville Office Redmond Office Warm Springs Office 457 NE Ochoco 2158 SE College Lp. 1144 Warm Springs St Plaza Dr. Suite A Warm Springs 97761 Prineville 97754 Redmond 97756 541-553-1626 541-447-3851 541-548-5547 M-F 9:00AM-4PM • M-F 8AM-5PM M-F 7:30AM-5PM Service Area Central Oregon SERVICES Food Stamps-Food benefits for low income households Medical Programs-medical card; preventative care Temporary Assistance to Needy Families (TANF)-cash assistance to families with children while they work toward self-sufficiency Child Care-assists low income employed families in paying child care costs. Child care Work Assistance Programs (JOBS, JOB Plus, and Workfare)-programs to provide skill development, work training opportunities and supports necessary to help participants get and keep employment Domestic Violence Grants— Limited financial aid for men/ women with children having safety issues 26 SCHOOL BASED HEALTH CLINICS Description Affordable, convenient health care and health education. SERVICES Eligibility Children 0-18 Requirements Languages Offices Service Area English, Spanish Ensworth Elementary 2150 NE Daggett Ln Bend 97701 541-323-3850 51633 Coach Rd La Pine 97739 541-536-3435 1680 W McKinney Butte Rd Sisters 97759 541-526-6623 1314 SW Kalama Ave Redmond 97756 541-923-5800 Seeing Adults & Children Children only on Thurs Bend Senior High 230 NE 6th St Bend 97702 541-383-3005 Redmond High School 675 Rimrock Drive Redmond 97756 541-923-8920 Deschutes County • • • • • • Includes Wellness check-ups Sick-child care Immunizations Sports physicals Asthma clinics Mental Health Services - Call individual locations for hours HEALTH DEPARTMENTS Description Provides a variety of programs & information related to health & preventative care. Eligibility Require- Fees based on sliding scale. Please schedule an appointment. No one denied services if unable to pay. Languages English, Spanish Crook County 375 NW Beaver St Suite 100 Prineville 97754 541-447-5165 M-F 8AM-5PM La Pine Community Campus 51605 Coach Rd La Pine 97739 541-322-7400 M-F 8AM-5PM Bend Office 2577 NE Courtney Dr. Bend 97701 541-322-7400 M-F 8AM-5PM Offices Becky Johnson Center 412 SW 8th St. Redmond 97756 541-617-4775 M,W,TH 7:30AM5:30PM Jefferson County 715 SW 4th St. Suite C Madras 97741 541-475-4456 M-F 8AM-12:30PM, 1:30PM-5PM SERVICES • • • • • • • • • • Immunizations Child health clinics HIV testing & counseling Limited lab tests Pregnancy tests Prenatal care Support services for high risk infants, toddlers, & children Oregon Health Plan enrollment Family planning Maternity case management Service Area Crook, Deschutes, & Jefferson Counties HEALTHY BEGINNINGS Description Provides health & developmental screening for children age birth through five. Eligibility All children are welcome. Services are free, however donations are Requirements welcome. Languages Offices Service Area SERVICES • English, Spanish 1029 NW 14th St Ste 102 Bend 97701 541-383-6357 M-F 8AM-5PM Deschutes, Crook, & Jefferson Counties • • • Screening/consultation for: health, vision, hearing, nutrition, dental, behavior, speech/language, developmental Referrals and follow up Parental training, information and support Connect uninsured families with resources 27 HOSPICE SERVICES Description Provides medical care & support to people who are terminally ill & their families. SERVICES Eligibility Call for eligibility requirements. Requirements Languages English St Charles Hospice 1201 NE Elm St. Prineville 97754 541-447-2510 Partners In Care 2075 NE Wyatt Ct Bend 97701 541-382-5882, 1-800-383-5882 Redmond: 541-504-2800 La Pine: 541-536-5990 Offices Jefferson County St Charles Hospital 470 NE A St. Madras 97741 541-475-3882 M-F 8AM-5PM Hospice of Redmond 732 SW 23rd Ave. Redmond 97756 541-548-7483 Service Area • • • • • • • • • Medical services for the terminally ill Counseling & bereavement Nursing, home health aides Pastoral counseling Pain control Short term inpatient care Educational workshops Support groups Non-denominational pastoral care Crook, Deschutes, & Jefferson Counties LUTHERAN COMMUNITY SERVICES, NORTHWEST Description Provides counseling & support to those in need. Eligibility Call for eligibility requirements. Requirements Languages English, Spanish via translator 365 NE Court Prineville 97754 541-447-7441 M-F 8:30AM-5PM Offices Service Area SERVICES Counseling on: • Alcohol & drugs (adults only) • Mental health including: depression, anxiety, severe & persistent mental illness • Children and family • Domestic violence • Problem gambling Turning Point—Lunch site for clients in mental health treatment Transitional housing for mental health clients Crook County 28 MENTAL HEALTH DEPARTMENTS Description Provides a variety of programs & information for mentally ill individuals & persons in crisis. SERVICES Eligibility Fees based on a sliding scale. Requirements Languages Offices Service Area • English, Spanish available Crook County 365 NE Court St. Prineville 97754 541-323-5330 M-F 8AM-5PM Evening Hours by Appointment Deschutes County 2577 NE Courtney Dr. Bend 97701 541-322-7500 M-F 8AM-5PM Jefferson County 125 SW “C” St. Madras 97741 541-475-6575 M-F 8AM-5PM • • • • Counseling for mentally ill individuals& persons in crisis Rainbow Clubhouse (Deschutes County) Turning Point Clubhouse (Crook County) Best Club (Jefferson County) Crisis line 1-888-232-7192 Crook, Deschutes, & Jefferson Counties MOSAIC MEDICAL Description Not for profit organization offering comprehensive primary care & mental health. Flexible payment plans available. SERVICES Eligibility All insurances accepted. Patients below 200% of Federal Poverty Requirements Level are eligible for discounted fees. Call for eligibility information. Languages Offices No walk ins - call for appointment Service Area English & Spanish 375 NW Beaver St Ste. 101 Prineville 97754 541-447-0707 M, T, TH, F 8AM-5PM W 8AM-8PM 2084 NE Professional Ct Bend 97701 541-383-3005 M & F 8AM-5PM T,W,TH 8AM-8PM 111 NW Larch Av Redmond 97754 541-923-4462 M-F 8AM-5PM 757 NE 1st Street Prineville 97754 541-323-4272 M,W,Th,F 8AM-5PM Tues 8AM-7PM Ages 0-18 Only 910 SW Highway 97 Suite 101 Madras 97741 541-475-7800 M-F 8AM-5PM Mosaic Medical Mobile Community Clinic Schedule and locations available at mosaicmedical.org • • • • Primary care services Mental health services Prenatal services Dental services - limited to established patients or emergency/ urgent needs only Crook, Deschutes, & Jefferson Counties 29 PLANNED PARENTHOOD OF THE COLUMBIA/WILLAMETTE Description Education & resource center. SERVICES Eligibility Call for eligibility requirements. Requirements Languages • • • English & Spanish 2330 NE Division St. Suite 7 Bend 97701 541-389-9973 Call for hours Offices • • • • Service Area Crook, Deschutes, & Jefferson Counties • Low cost birth control services & supplies Emergency contraception pills Pregnancy testing & options counseling Annual checkups Testing & treatment of sexually transmitted infections First trimester abortion care, education, & support Referrals for prenatal care, parenting, abortion & adoption services Workshops for teens, parents PREGNANCY RESOURCE CENTER Description Offers hope, help, & healing to women & teens who are facing a pregnancy. SERVICES None Eligibility Requirements Languages Offices (Admin) 318-1949 Service Area English, Spanish (Jefferson County) • Crook County 399 NW Deer St. Prineville 97754 541-447-2420 M-W 10AM-5PM TH 10AM-1PM Deschutes County 131 NE Hawthorne Ste. 207 Bend 97701 541-385-5334 M-W 9AM-5PM TH 9AM-1PM Deschutes County 950 Veterans Way Ste. 103 Redmond 97756 541-504-8919 M-W 9AM-5PM TH 9AM-3PM Jefferson County 291 SE 7th St. Madras 97741 541-475-5338 TH 9:30AM-1PM M-W 9AM-5PM • • • • • • • • Intervention-counseling & resources Prevention-abstinence education, speakers bureau, resource library Reconciliation-support groups, evangelism, healing & restoration Parenting Classes Maternity & baby clothes Free pregnancy tests Education First Trimester sonograms All services free and confidential Crook, Deschutes, & Jefferson Counties HEALTHY FAMILIES of the HIGH DESERT Description Services are offered to families of newborns. SERVICES Eligibility Call for eligibility requirements. Requirements Languages 2125 NE Daggett Bend 97701 541-749-2133 Offices Service Area • English • • • • Promote positive parent/child interaction Assessments of child development Promote child health & development Parent education & support Resource referrals Deschutes County 30 AGING AND PEOPLE WITH DISABILITIES (State of Oregon) Description SPD helps seniors function in their own homes & communities by strengthening individual abilities and by providing community support services designed to meet individual needs SERVICES Must be a senior, 65 years of age or older, or a person over 18 Eligibility living with a disability. Income and resources eligibility vary Requirements according to program. Functional assessment is required for long term care services. Languages Bend Office 1300 NW Wall St Ste. 102 Bend 97701 541-388-6240 M-F 8AM-5PM Food Stamps Employment for person with disabilities Information & referrals for senior services Medical Medicaid & long term care (nursing facilities, assisted living, residential care, adult foster care, in-home services), Adult protective services (facility abuse, elderly abuse, protective services, risk intervention) • • English, Spanish La Pine Office Madras Office • 16493 Bluewood 678 NE Hwy. 97 #D Pl. Suite 1 Madras 97741 • La Pine 97739 541-475-6773 • 541-536-8919 M-F 8AM-5PM 7:30AM-5PM Offices Redmond Office 1135 SW Highland Redmond 97756 541-548-2206 M-F 8AM-5PM Service Area Prineville Office 457 NE Ochoco Plaza Drive, Ste. C Prineville 97754 541-447-4511 M-F 8AM-5PM Crook, Deschutes, & Jefferson Counties RIMROCK TRAILS Description Eligibility Requirements Languages Offices (Call main clinic for information) Service Area Adolescent alcohol & drug treatment center. SERVICES Adolescents 12-17 (call for information) English & others on request Main Clinic 1333 NW 9th St. Prineville 97754 541-447-2631 Outpatient 850 SW Antler Ave Redmond 97756 Outpatient 63360 Britta St Bend 97701 • • • • • Residential treatment Outpatient treatment Early intervention Prevention & intervention program Education Crook, Deschutes, & Jefferson Counties 31 WOMEN, INFANTS & CHILDREN WIC Description A free health & nutrition program for pregnant women, nursing mothers, infants, & children up to the age of 5. SERVICES Eligibility Must be eligible under Oregon WIC income guidelines & have Requirements nutritional/health need. Languages Offices Service Area English, Spanish Crook County 375 NW Beaver St Suite 100 Prineville 97754 541-447-5165 M-F 8AM-5PM 1680 W McKinney Butte Rd Sisters 97759 541-322-7400 1st & 3rd Fri 9AM12PM,1PM-4PM Jefferson County 715 SW 4th St. Suite C Madras 97741 541-475-4456 M-F 8-5 • Becky Johnson Center 412 SW 8th Redmond 97756 541-317-3149 M,T,W,F 8AM-12PM, 1PM5PM 2577 NE Courtney Dr. Bend 97701 541-322-7400 M-F 8-12, 1-5 La Pine Community Campus 51633 Coach Road La Pine 97739 541-322-7400 T 9-12, 1-4 • • • • • Voucher program for free healthy food Including juice, milk, eggs, cereal, & infant formula Information & referral services Growth & developmental evaluations for children Goal setting & behavior change counseling Breastfeeding support Health & diet/nutritional counseling Crook, Deschutes, & Jefferson Counties CITY CARE CLINIC Description The clinic works with local providers to offer no cost basic health care to those who qualify. The program does not include prescriptions, visits to specialists, or surgery. SERVICES Eligibility Clients cannot have any kind of insurance, including Medicare or Requirements Medicaid, nor can they qualify for the Oregon Health Plan. Languages Offices Service Area English 818 SW Forest Ave. Redmond 97756 541-316-2582 CALL FOR CLINIC SCHEDULE • Basic health screenings and prevention visits Crook, Deschutes, & Jefferson Counties 32 VOLUNTEERS IN MEDICINE VIM Description The clinic provides health care to residents of Deschutes County who have no medical insurance and meet the Clinic’s eligibility criteria. Eligibility Clients cannot have any kind of insurance, including Medicare or Requirements Medicaid, nor can they qualify for the Oregon Health Plan. Household income must be below 200% of the federal poverty level. Languages English (Interpreters available if arrangements made in advance) 541-330-9001 Please call for appointments Walk-ins not accepted M (1-5), T (4-8), TH (8:30-12:30), F (8:30-12:30) (Not all services available during all open hours) Offices Service Area SERVICES • • • • • • • Primary Care Outpatient GYN services Prevention and some cancer screenings Mental health assessment Minor procedures Outpatient lab testing (blood & urine) Prescription assistance with generics and samples Deschutes County Residents (minimum 6 months) ADVANTAGE SMILES FOR KIDS ASK Description Provides orthodontics and related dental care to low income, at risk children SERVICES Eligibility Must be under 16 years of age. Contact for other eligibility criteria. Requirements Include income level, referrals, at risk determination. Languages English • • Offices Service Area Must be referred 1-866-268-9616 for information Orthodontic care (braces) Related dental care needed for orthodontics Crook, Deschutes, and Jefferson Counties 33 HOUSING NEIGHBORIMPACT HOUSING STABILIZATION PROGRAMS Description Rental assistance program for homeless and at-risk families. SERVICES Homeless families with children. Must have some income to pay Eligibility Requirements a portion of monthly rent. • Languages English, Spanish For all services 541-318-7506 ext 304 Service Area Crook, Deschutes, & Jefferson Counties • • • Provides housing for homeless families Help individuals receive training and support to become selfsufficient Work on short and long term goals and define steps needed to reach them Resources and Referrals HOUSING WORKS Description Provides opportunity for success to low income to moderate income families. Eligibility Please call for information. Requirements Languages Offices Service Area English, Spanish 405 SW 6th St. Redmond 97756 541-923-1018 M-F 8AM-5PM Crook, Deschutes, & Jefferson Counties SERVICES • • • • • • • • • • • • Section 8 Housing Choice Voucher Program Mainstream housing opportunities Family Self-Sufficiency Program Homeownership Opportunities Non-Elderly disabled voucher program Veteran Affairs Housing Vouchers VIDA Ready to rent Workforce clothing STEPS Program Youth Opportunities Asset building 34 HABITAT FOR HUMANITY Description Works in partnership with low income families to build their own homes. SERVICES Eligibility Income eligibility, must provide 500 hours of “sweat equity.” Requirements Languages English Offices Service Area Deschutes County 1860 NE. 4th St. Bend 97701 541-385-5387 M-F 8-5 Deschutes County Sunriver 541-593-5005 Redmond 541-548-1406 Sisters 541-549-1193 Jefferson County 49 SE 12th St. Madras 97741 541-475-6650 Crook County Contact Bend office • • • New home construction for families Educational services www.bendhabitat.org Crook, Deschutes, & Jefferson Counties NEIGHBORIMPACT HOMESOURCE DEPT Description The Housing Center offers classes, coaching, and programs to strengthen household finances and obtain, maintain, and sustain home ownership. SERVICES Eligibility All income levels are welcome. Please call for more information Requirements regarding specific programs. Languages Offices Service Area English, Spanish 20310 Empire Ave Ste. A100 Bend 97703 541-323-6567 2602 SW 1st St Redmond 97756 541-410-3409 Madras 97741 541-475-0442 422 NW Beaver St. Prineville 97754 541-416-0107 • • • • • • • Home buyer education & counseling Foreclosure prevention counseling Reverse mortgage counseling Credit and budget counseling Financial fitness classes Educational workshops Home rehabilitation Crook, Deschutes, & Jefferson Counties RURAL DEVELOPMENT Description Provides housing finance loans in rural areas. SERVICES Eligibility Must be in rural area and low to very low income households. Requirements Languages Offices Service Area English 625 SE Salmon Ave. Suite 5 Redmond 97756 541-923-4358 ext. 4 8AM-4:30PM • • • • Housing Purchase loans Home repair loans and grants Information on housing services Services to low, very low, & moderate income families Crook, Deschutes, Harney, Hood River, Jefferson, Klamath, Lake, Sherman, & Wasco Counties 35 NEIGHBORIMPACT HOME REHABILITATION PROGRAM Description The Home Rehabilitation Program offers low cost deferred loans for health and safety improvements. Examples of improvement include, but are not limited to, new roofing, exterior paint, heating systems, septic systems, and flooring. The program operates a specific project for residents of South Deschutes County who need help with their septic system. Eligibility Requirements Based on household size, income, and county location. Also included in the eligibility evaluation is status of finances, mortgage, and property tax. Languages English, Spanish 2659 SW 4th St Redmond, Oregon 97756 541-323-6560 Offices SERVICES • • • • • Deferred loans for needed home improvements, at very low interest rates No monthly payments Down payment assistance Small business loans Septic loans Service Area Crook, Deschutes, & Jefferson Counties NEIGHBORIMPACT WEATHERIZATION PROGRAM Description The Weatherization program offers no cost energy efficiency and health and safety improvements to home owners and renters. Typical improvements include insulation, duct repair, air sealing, ventilation, and repair/replacement of heating systems. The goal is to reduce energy usage and utility bills and improve the livability of the home. Eligibility Requirements Income qualification based on household size. Services are available to owner occupied homes or renters with landlord participation. Please call for more information. Languages English, Spanish Offices Service Area SERVICES • 20310 Empire Avenue Ste. A100 Bend 97703 541-316-2034 • • Energy efficiency improvements to reduce energy and utility bills Health and safety improvements Educational resources that improve understanding of how energy is used in the home and ways to save Crook, Deschutes, & Jefferson Counties 36 LEGAL ASSISTANCE CENTRAL OREGON MEDIATION Description Provides mediation services & educational workshops on conflict resolution. Eligibility Please call for eligibility requirements. Requirements Languages • English, Spanish available Deschutes County 1029 NW 14th St. Ste. 104 Bend 97701 541-383-0187 M-Th 8:30AM-1:30PM Offices Service Area SERVICES • Mediation services-neutral third party for neighborhood, family & relationship, organization & job, consumer, landlord/tenant, land use, money issues, school, & personal property conflicts Education workshops on conflict resolution & communication skills Crook, Deschutes, & Jefferson Counties COURT APPOINTED SPECIAL ADVOCATES for CHILDREN CASA Description Provides volunteers to advocate for abused and neglected children and to ensure children have a voice in the court system. SERVICES Eligibility Please call for eligibility requirements. Requirements Languages Offices Service Area English, Spanish available 1130 NW Harriman Bend 541-389-1618 M-F 8AM-5PM 210 NE 3rd St. Prineville 541-447-7220 Jefferson County 35SE C St. 541-475-9426 • • Train volunteers to advocate for children in court Advocate for abused and neglected children Crook, Deschutes, & Jefferson Counties 37 LEGAL AID SERVICES of OREGON Description Provides legal assistance to low income people SERVICES Eligibility Please call for eligibility requirements. Requirements Languages English, Spanish available 20360 Empire Ave. Ste B3 Bend 97703 541-385-6944 1-800-678-6944 M 10AM-2PM T & TH 10AM-12PM 1PM-3PM Offices Service Area • Legal assistance to low income people in the areas of • Family Law • Housing • Administrative Law • Consumer Law Crook, Deschutes, & Jefferson Counties OREGON STATE BAR Description Provides referral service matching low income residents with attorneys willing to work for reduced fees. SERVICES Eligibility Please call for eligibility requirements. Requirements Languages English, Spanish available 503-684-3763 1-800-452-7636 M-F 9AM-5PM Offices Service Area • Provides legal service in the areas of • Landlord/Tenant • Criminal Law • Family Law Crook, Deschutes, & Jefferson Counties CROOK COUNTY VICTIMS ASSISTANCE Description Crime victim assistance. Immediate & ongoing support to victims of crime. SERVICES Eligibility Any victim of crime in Crook County. Requirements Languages English District Attorney Crook County Courthouse 300 E. 3rd St. Rm. 34 Prineville 97754 541-447-4158 Offices Service Area • • • • Advocates for victims Provides information about rights Provides assistance with property return & restitution Provides referrals Crook County 38 DESCHUTES COUNTY VICTIMS ASSISTANCE Description Crime victim assistance. Immediate & ongoing support to victims of crime. SERVICES Eligibility Any victim of crime in Deschutes County. Requirements Languages English District Attorney 1164 NW Bond St. Bend 97701 541-388-6525 Offices Service Area • • • • • Advocates for victim Provides information about rights Referrals Provides support through criminal justice process Provides assistance with crime victim compensation Deschutes County JEFFERSON COUNTY VICTIMS ASSISTANCE Description Assists victims of crime with informational & emotional support through the court process. Emergency on call. SERVICES Eligibility Call for eligibility requirements. Handle criminal cases & civil cases Requirements involving restraining orders. • Languages English (Spanish interpreter as needed) • Jefferson County Courthouse 75 SE C St. Ste. B Madras 97741 541-475-4463 M-F 8AM-5PM, 24 hour on-call Offices Service Area • • Personal contact & follow up support to victims Assists with property return & restitution Victim written notification of case status, hearing dates, & compensation Victim impact statement and/or support during sentencing Jefferson County 39 HOTLINE & OTHER RESOURCE NUMBERS HEALTH SERVICES AIDS/HIV/STD’s/Immunizations/Disease outbreaks/ Autism Hotline 1-800-CDC-INFO Child and Family Mental Health Line 24 hour crisis hotline call 541-322-7500 or 1-888-232-7192 Alcohol and Drug HELPLINE (Oregon Partnership, Inc) 1-800-923-HELP The Family Health Insurance Assistance Program (FHIAP) 1-888-564-9669 Alcohol and Drug Services ( Service unit of Deschutes County Human Services) 24 hr crisis hotline 541-322-7500 after 5 PM 1-800-875-7364, 1-888-232-7192, 1-800-843-7274 Oregon Health Plan 1-800-359-9517 American Cancer Society 1-800-227-2345 Portland Oregon Youth Line 1-877-553-8336 (English) 7-888-628-9454 (Spanish) Oregon SafeNet Maternal and Child Health Hotline 1-800-723-3638 SENIOR RESOURCES AARP 1-800-687-2277 Central Oregon Council on Aging (COCOA) 541-548-8817 Senior Centers Bend 541-382-3008 La Pine 541-536-6237 Redmond 541-548-6325 Sisters 541-549-4112 Dial-a-Ride 541-385-8680 Senior Help Line 1-877-704-4567 Volunteers in Action Bend 541-598-7280 Redmond 541-548-7018 Meals-on-Wheels 541-678-5483 Crooked River Ranch 504-8236 Madras 541-475-6494 Prineville 541-447-6844 Warm Springs 541-553-3313 Social Security Administration 1-800-772-1213 Warm Springs Senior Transportation 541-553-3313 Senior and Disabled Services (State of Oregon) Bend 541-388-6240 Redmond 541-548-2206 Prineville 541-447-4511 Madras 541-475-6773 La Pine 541-536-8919 Sisters 541-678-5483 40 MISCELLANEOUS RESOURCES Cascade Youth and Family Center Crisis Hotline 1-800-660-0934 Saving Grace 541-389-7021 Bend, or 1-866-504-8992 Disabled Veterans Outreach Program 541-388-6455 Family Resource Center 541-389-5468 –hotline Numbers available Central Oregon Veterans Outreach 541-383-2793 Latino Community Association 541-382-4366 Crippled Children/ Child Development & Rehabilitation Center Northwest ADA Center 1-800-637-0700 1-800-949-4232 Oregon Disabilities Commission 1-800-282-8096 Oregon Mothers Care 1-800-Safenet Sexaholics Anonymous 1-503-224-9840 Veteran’s Service Offices Bend 541-385-3214 Madras 541-475-5228 Prineville 541-447-5304 PREGNANCY & INFANT CARE RESOURCES Birthright 1-800-550-4900 New Hope Child & Family Agency 1-800-228-3150 Boys & Girls Aid Society 24 Hour emergency line 1-877-932-2734 Oregon Mothers Care 541-322-7448 1-800-safenet Downtown Women’s Center 503-224-3435 800-742-9202 Oregon Safenet Maternal and Child Health Hotline 1-800-723-3638 1-800-safenet Planned Parenthood of the Columbia/Willamette 541-389-9973 Pregnancy Resource Center Of Central Oregon Bend 541-385-5334 Madras 541-475-5338 Prineville 541-447-2420 Healthy Start Prenatal 541-322-7400 541-322-7444 LEGAL RESOURCES Central Oregon Mediation Deschutes County 541-383-0187 Consumer Credit Counseling Service of Central Oregon 541-389-6181 1-800-285-4605 Court Appointed Special Advocates for Children Crook County 541-447-7220 Deschutes County 541-389-1618 Jefferson County 541-475-9426 Department of Justice-Support Enforcement Division 541-388-6141 County Victim’s Assistance Deschutes 541-388-6525 Crook 541-447-4158 Jefferson 541-475-4463 Legal Aid Services of Oregon 541-385-6944 Oregon State Bar—Law Referral Services/Modest Means 1-800-452-7636 Human Dignity Coalition 541-385-3320 Larson Immigration Group, P.C. 541-749-2102 ` 41 INDEX Alcohol & Drug Treatment Program, 24 .............................................................................................................. 541-322-7500 American Red Cross, 3 ......................................................................................................................................... 541-382-2142 Abilitree, 25 …………………………………………………………………………………………………… 541-388-8103 Advantage Smiles for Kids, 33 .......................................................................................................................... 1-866-268-9616 Best Care Treatment Services, 24 ......................................................................................................................... 541-504-9577 Bethlehem Inn, 11 ................................................................................................................................................. 541-389-2820 Boys & Girls Clubs of Central Oregon, 14 ........................................................................................................... 541-617-2877 CACOON, 25 ....................................................................................................................................................... 541-447-5165 Cascade Youth & Family Center, 11, 15 ........................................................................................................... 1-800-660-0934 Central Oregon Community College, 19 .....................................................................................................Bend 541-383-7700 Redmond 541-504-2900 Warm Springs 541-504-2950 Central Oregon Family Resource Center, 15 ...............................................................................................Bend 541-389-5468 Central Oregon Intergovernmental Council, 22 ....................................................................................... Admin 541-548-8163 Bend 541-389-9661 Madras 541-475-7118 Prineville 541-447-3119 La Pine 541-536-5380 Redmond 541-504-2955 Central Oregon Mediation, 37 .....................................................................................................................Bend 541-383-0187 Child Care Resources NeighborImpact, 15........................................................................................................... 541-323-6519 Children’s Learning Center, 19............................................................................................................................. 541-475-3628 City Care Clinic , 32 ............................................................................................................................................. 541-316-2582 Court Appointed Special Advocates for Children, 37 ................................................................. Deschutes Cty. 541-389-1618 Crook Cty. 541-447-7220 Jefferson Cty.541-475-9426 Crook County Victims Assistance, 38 .................................................................................................................. 541-447-4158 Department of Human Services (DHS), 6, 16, 26 .......................................................................................Bend 541-388-6010 Bend (Child Welfare) 541-388-6161 La Pine 541-536-5380 Madras 541-475-6131 Prineville 541-447-3851 Warm Springs 541-553-1626 Redmond 541-548-5547 Deschutes County Behavioral Mental Health, 24…………….………………………………………………..… 541-322-7500 Deschutes County Victims Assistance, 39 Bend 541-388-6525 Early Intervention & Early Childhood Special Education, 14............................................................................... 541-389-5437 Family Access Network, 17 .......................................................................................................... Admin. Office 541-693-5675 see pg. 18 for sites Full Circle Outreach, 4.......................................................................................................................................... 541-548-5940 Grandma’s House, 12 ........................................................................................................................................... 541-383-3515 42 Habitat For Humanity, 35 ............................................................................................................................Bend 541-385-5387 Madras 541-475-6650 Redmond 541-548-1406 Sisters 541-549-1193 Sunriver 541-593-5005 Head Start, NeighborImpact, 20 ........................................................................................................................... 541-323-6527 Health Departments, 27 ..............................................................................................................................Bend 541-322-7400 La Pine 541-322-7400 Madras 541-475-4456 Prineville 541-447-5165 Redmond 541-617-4775 Healthy Beginnings, 27......................................................................................................................................... 541-383-6357 Healthy Families of the High Desert, 30……………………………………………………………………… 541-749-2133 Healthy Start, 25 ................................................................................................................................................... 541-322-7448 Hospice Services, 28 ....................................................................................................................................Bend 541-382-5882 La Pine 541-536-5990 Madras 541-475-3882 Prineville 541-447-2510 Redmond 541-548-7483 Redmond 541-504-2800 Housing Works, 34 ............................................................................................................................................... 541-923-1018 Jefferson County Victims Assistance, 39 ............................................................................................................. 541-475-4463 Job Corps, 23 ..................................................................................................................................................... 1-800-733-5627 Kids Intervention & Diagnostic Service Center, 18.............................................................................................. 541-383-5958 Legal Aid, 38 ........................................................................................................................................................ 541-385-6944 Low Income Home Energy Assistance Program (LIHEAP), 3 ............................................................................ 541-504-2155 Lutheran Community Services, NW, 28 ............................................................................................................... 541-447-7441 Madras Gospel Mission, 13……………………………………………………………… ………………………541-475-2064 Mental Health Department, 29................................................................................................................... Crook 541-323-5330 Deschutes 541-322-7500 Jefferson 541-475-6575 Mid Columbia Head Start, 20 ............................................................................................................................... 541 386-2010 Migrant Head Start, 20.......................................................................................................................................... 541-475-6232 Mosaic Medical, 29 ……………………………………………………………………………………Prineville 541-447-0707 Madras 541-475-7800 Bend 541-383-3005 Redmond 541-923-4462 Mt. Star Family Relief Nursery, 18 ...................................................................................................................... 541-322-6820 NeighborImpact Family Shelter, 12 ...................................................................................................................... 541-385-0301 NeighborImpact Food Bank, 6.............................................................................................................................. 541-548-2380 NeighborImpact Homesource Dept., 35 .....................................................................................................Bend 541-323-6567 ..............................................................................................................................................................Prineville 541-416-0107 Redmond 541-410-3409 Madras 541-475-0442 43 NeighborImpact Home Rehabilitation Program, 36 ............................................................................................. 541-316-2034 NeighborImpact Housing Stabilization Programs, 34 .......................................................................................... 541-318-7506 NeighborImpact Weatherization Program, 36 541-316-2034 Oregon Employment Department, 23 .......................................................................................................... Bend 541-388-6070 Redmond 541-548-8196 Madras 541-475-2382 Prineville 541-447-8076 Oregon State Bar, 38 ..........................................................................................................................................1 800 452-7636 Oregon State University Extension Service, 21......................................................................................... Crook 541-447-6228 Deschutes 541-548-6088 Jefferson 541-475-7107 Oregon State University Cascades Campus, 21.................................................................................................... 541-322-3100 Planned Parenthood of the Columbia-Willamette, 30 .......................................................................................... 541-389-9973 Pregnancy Resource Center, 30…………………………………………………………………………… Bend 541-385-5334 Prineville 541-447-2420 Madras 541-475-5338 Redmond 541-504-8919 Redmond Utility Assistance Program, 5 .............................................................................................................. 541-923-7765 Rimrock Trails, 31 ................................................................................................................................................ 541-447-2631 Rural Development, 35 ......................................................................................................................................... 541-923-4358 Saving Grace, 12 …………………………………………………………………………………………………541-389-7021 1 866 504-8992 Salvation Army, 4 ........................................................................................................................................ Bend 541-389-8888 School Based Health, 27……………………………………………………………………………………Bend 541-323-3850 Redmond 541-923-5800 Redmond 541-923-8920 La Pine 541-536-3435 Sisters 541-526-6623 Seniors & People with Disabilities, 7, 31 .................................................................................................... Bend 541-388-6240 La Pine 541-536-8919 Madras 541-475-6773 Prineville 541-447-4511 Redmond 541-548-2206 The Shepherd’s House, 13 .................................................................................................................................... 541-388-2096 Sisters Parks & Recreation District, 18 ................................................................................................................ 541-549-2091 St. Vincent de Paul, 4 .................................................................................................................................. Bend 541-389-6643 La Pine 541-536-6135 Prineville 541-447-7662 Redmond 541-923-5264 Together for Children, 21 ..................................................................................................................................... 541-280-9686 Volunteers in Medicine, 33 .................................................................................................................................. 541-330-9001 Warm Springs Tribal Social Services, 5 ……………………………………………………………………541-553-3415 Warm Springs Vocational Rehab Program, 23 ............................................................................................ 541-553-3415 Women, Infants, & Children (WIC), 32…………………………………………………………… Crook 541-447-5165 Bend 541-322-7400 Jefferson 541-475-4456 La Pine 541-322-7400 Redmond 541-317-3149 Sisters 541-322-7400 44 Notes: 45 Notes: 46 2015-16 ANSWER BOOK NeighborImpact's Self-Help Guide to Agencies and Services in Crook, Deschutes, & Jefferson Counties. 2303 SW First Street Redmond, OR 97756 541-548-2380 www.neighborimpact.org If you require accommodation for impairment, disability, language barrier, etc., please contact NeighborImpact reception at 541-548-2380 or by emailing [email protected]. If you are hearing impaired please dial 7-1-1 or 1-800735-2900. NeighborImpact is an equal opportunity employer 47
© Copyright 2026 Paperzz