Vol. 7, No 2, 2003 GATSBY Promoting Micro Enterprise in AFRICA Inter Trust Newsletter Produced by: MidWest Digital P.O. Box 7064 Dar es Salaam, Tanzania. Tel: +255 22 266 8732 Cel: +255 744 568171 Fax: +255 22 266 8732 E-mail: [email protected] The Gatsby Inter Trust Newsletter is published twice a year by Tanzania Gatsby Trust, P. O Box 8695, Dar es Salaam in association with the Kenya Gatsby Trust, Uganda Gatsby Trust, Cameroon Gatsby Trust and Gatsby Charitable Foundation, U.K. It is registered in, and coordinated from, Dar es Salaam, Tanzania by the Tanzania Gatsby Trust General Manager Mrs. Olive Luena. For contributions, advertising and subscription, contact: Cameroom Gatsby Trust Tanzania Gatsby Trust BP 3487, Douala, Cameroon Tel. : 237 426800 Fax : 237 427902 E-mail : [email protected] Contact : Susan Elango General Manager P O Box 8695, Dar es Salaam, Tanzania Tel. : 255 22 2112900 Mobile : 255 742 781129 Fax : 255 22 2112899 e-mail : [email protected] Contact : Olive Luena General Manager Kenya Gatsby Trust Uganda Gatsby Trust ACK Garden House, 6th Floor Wing D, 1st Ngong Ave., P O Box 44817, 00100 GPO NAIROBI, KENYA Tel. :254 2 2720711,2720703,2720571 Fax :254 2 2721707 E-mail : [email protected] Contact : Timothy Nzioka Chief Executive Officer P O Box 7062, Kampala, Uganda Tel. : 256 51 531048 Fax : 256 41 531048/542377 E-mail : [email protected] Contact : Dr. J. K. Byaruhanga General Manager In this Issue . . . . 1. Philanthropy in Theory and Practice . . . . .4 2. Philanthropy and Volunteerism in East Africa . . . . . . . . . . . . . . . . . . . . . . . .6 3. Rewarding Competence . . . . . . . . . . . . . .8 4. A New Look, New Programme Focus . . . .10 5. Innovative Philanthropic Socio-Economic Projects in Cameroon . . . . . . . . . . . . . . .16 6. Technology Transfer and Financial Services for the Small Scale Industrial Sector in Uganda . . . . . . . . . . .17 7. UGT Clients’ Success Stories . . . . . . . . . . 19 8 Product Development & Design Improvement . . . . . . . . . . . . . . . . . . . . .21 8. President's Choice - My Story . . . . . . . .22 Volume 7, No 2 2003 - Inter Trust Newsletter Gatsby Charitable Foundation & Sainsbury’s Family Charitable Trust Allington House 1st Floor, 150 Victoria St. London S.W.1E Tel. (Dir) : 020 7410 7044 Tel.(Gen) : 020 7410 0330 Fax : 020 7410 0332 E-mail : [email protected] Contact : Victoria Hornby/ Laurence Cockcroft Cover Pictures Suzie Laizer in front of her products in Shoprite Supermarket in Dar-es-Salaam, Tanzania. Gatsby Women win first prize in Textiles on the International Day of the Woman in Limbe, South West Province, Cameroon. 3 VIEW POINT Philanthropy in Theory and Practice By Faith Kisinga, Programme Officer - Research, at the Centre for Philanthropy and Social Responsibility, known in Kiswahili as Ufadhili Definition Philanthropy literally means "love of mankind". The word originates from the Greek word philanthropia; where philos means love and anthropos, man. Greek anthropos also gives us words such as misanthrope, one who hates mankind and anthropoid, resembling man. By definition, philanthropy denotes more than simply giving and volunteering. Along with the action of giving, there must be the mental component, which is the love of mankind. Hence, the act of giving and volunteering must be geared at reaching a certain end - transforming the beneficiary's life for the better. fundamental in African societies, has also played a key role in shaping philanthropy in Africa. It needs to be woven into the definition, in order to promote an appreciation for the responsibility each and every member of society has towards others. The definition will also have to be situated in today's reality if African philanthropy is to be effective in today's society. Cross-sectoral giving, for example, where the formally organised profit-making sector gives to the non-profitmaking sector, for their use in enhancing the well-being of the less endowed members of the community, is one aspect of contemporary giving.2 Crafting a definition for philanthropy for Africa Unfortunately, popular perceptions of the meaning of "philanthropy" as currently understood and practised lie in stereotypical associations of the word with charity. Indeed, philanthropy is often misconstrued to mean routine, comfortable charity, where the less needy donate to the more needy. There is need, however, for a wider perspective of philanthropy, for example, one which will help to ensure support for empowerment of the disadvantaged, and which will ensure that the concept is understood in the broadest sense, to include all forms of resources-human, time and material-and not be limited to financial resources. With such a definition, philanthropy will be positioned to play a transformational role of critical intervention in a dynamic society. Part of the reason why philanthropy could have come to be associated with charity may stem from the fact that there is a tendency to view the west as the standard setter for contemporary procedures. Philanthropy however, is not new to Africa. It has been practiced successfully for years and has in many communities become part and parcel of the way of life. There is need to craft an operational definition for philanthropy in Africa; one that incorporates aspects of societal life, while retaining the characteristics that have sustained the practice on the continent. There are, no doubt, aspects of African philanthropy that are well integrated into African social contexts and every day reality, which have sustained local philanthropy. One example is commonality of purpose. This aspect is revealed in the practice of "horizontal giving, where members of the same social strata combine their resources for the common good"1 . The concept of social solidarity, which is Purpose Of Philanthropy The prevailing social, cultural, economic and political environment calls for a reorientation of commonly held perceptions regarding philanthropy. Widespread and increasing poverty, reduction in social sector spending and government funding, and rising social and economic inequalities pose a challenge to today's African societies. Increasingly, more and more countries are seeking solutions to these challenges. Those that have relied on external support in meeting societal demands and needs are now searching for effective means of tapping or mobilizing local resources for development. Philanthropy plays an important role in mobilizing local resources for development. Of more significance though, is the role philanthropy plays in transforming communities that were dependent on external funding. As philanthropy begins to lift people from the level of inertia and dependency, to the level of empowerment, where they begin to take control of their development, take advantage of whatever resources are available and realize what they had set out to do, a transformation begins to take place. Society begins to look at the government less as the provider of their every need, and more as a partner in development. The more successful initiatives undertaken by communities, the more confidence communities will have in managing their own development. As a result, philanthropy will be woven more tightly into the canvas of a society's social and economic development. Eventually, the growth of the scope and quality of philanthropy may serve as an indicator of societal progress. The economic value of philanthropy is usually underestimated. Indeed, whenever the question of how 1 Connie Ngondi-Houghton Laws, Policies and Attitudes Influencing Local Philanthropy In Kenya- A Report Commissioned by the Africa Philanthropy Initiative (Unpublished, Nairobi, 1999), p..5. 4 2 Ibid Volume 7, No 2 2003 - Inter Trust Newsletter VIEW POINT much is contributed by philanthropy is raised, the tendency is to limit the answer to cash and in-kind (where these have a value) contributions. Rarely do time, skills and other nonmaterial resources get computed as part of the contribution made by individuals and the private sector towards development. Yet, these resources constitute an important and substantial proportion of philanthropic contributions. Consider the following example: A recent survey3 on giving and volunteering in Kenya established that respondents volunteered a substantial amount of their time monthly. 6517 hours were contributed to Social Services, 5428 hours went to Religion, and 3104 hrs were given to Education and Research. The corporate sector has also played a visible role in volunteering. Last year, employees of Barclays Bank of Africa volunteered an equivalent of 465 years. If these hours were to be converted to cash, the economy could be said to have received a tremendous boost. Indeed, the estimation of the economic value of non-material benefits that accrue to the economy from material and nonmaterial philanthropic efforts. Ufadhili's Role In Promoting Philanthropy Vision and Mission of Ufadhili Ufadhili, the Centre for Philanthropy and Social Responsibility, is based in Nairobi. The Centre plays a crucial role in promoting philanthropy in East Africa. Ufadhili's vision is "East Africans in control of their development". Ufadhili believes strongly that the reduction of poverty in East Africa will to a large extent depend on the society's willingness and capacity to create wealth and mobilize and manage existing resources effectively. Ufadhili's mission is "to promote philanthropy and the use of local resources to improve people's lives". The mission of Ufadhili has evolved over the past year or so but has focused primarily on increasing the quantity and quality of resources available to support the work of civil society organizations (CSOs). The Vision and Mission statement reflect the concept of "philanthropy", which is not a new concept in the region. Ufadhili seeks to re-kindle the spirit of philanthropy within the community, encourage the extension of philanthropic acts beyond the immediate family and ensure that the concept is also understood in more than just monetary terms. Purpose and Programmes Information Resource Centre Ufadhili's purpose is to become the organization that East Africans seek for guidance, capacity building, training and information on philanthropy and local resource mobilization. Ufadhili is also focused on contributing new knowledge, lessons learned, information and linkages on a regional and international basis, through training and information dissemination. In light of this goal, Ufadhili, through its Resource Centre, maintains the largest regional library and data-base of materials on philanthropy, volunteerism, corporate involvement in social development and resource mobilization. In addition, Ufadhili has embarked on an exploration to identify studies and surveys that have been conducted, or papers that have been written on philanthropy, with the intention of facilitating the publication or dissemination of the findings. Facilitating Cross Sector Partnerships Ufadhili also endeavours to promote and facilitate collaborative links within and between communities, individuals, local businesses, non-profit organizations and government to increase efforts in releasing resources from various local sources. Currently its pilot initiative of crosssector partnerships is comprised of five cross sector partnership models. Creating an Enabling Environment for Philanthropy Ufadhili is working with Government, the Private Sector and Civil Society to create an enabling legal and policy environment for giving in East Africa. Currently, the work in this programme is geared at improving the tax regime to ensure increased mobilization of resources. Recognition of Philanthropy and Volunteerism Through conferences, seminars, and award giving ceremonies, Ufadhili provides a forum for the discussion, celebration, recognition and growth of philanthropy and volunteering in the East African region. In June, last year, the Centre held a regional conference on philanthropy and volunteering. Participants from Tanzania and Uganda were in attendance. The Centre held another Conference in June this year, whose theme was "Kujitegemea". Professional Organizations The Center engages professional organizations in discussions on how their membership can volunteer their professional expertise to the communities in which they conduct their work. Enhancing the effectiveness, credibility and image of Non-profits While Ufadhili appreciates the fact that one of the greatest challenges facing civil society over the next few decades is that of mobilizing adequate resources to support sustainable development work, it also recognizes the value of a good image if non-profits are to gain and retain the public's confidence in, and support for, their work in furthering development. Through extending training and support in the areas of local resource mobilization, leadership, management, governance and effective communication, Ufadhili enhances the effectiveness, credibility and image of nonprofits. 3 The Kenyan Component of the Johns Hopkins Comparative Non-Profit Sector Project Volume 7, No 2 2003 - Inter Trust Newsletter 5 VIEW POINT Philanthropy and Volunteerism in East Africa The Centre for Philanthropy and Social Responsibility, known in Kiswahili as Ufadhili hosted the Second East Africa Conference on Philanthropy and Volunteerism on 11th to 13th July 2003 at the Kenya School of Monetary Studies in Nairobi. This article by Sella Ouma of Ufadhili Trust highlights the major issues raised at the conference. The planning of the regional conference was done in partnership with the Kenya Medical Women Association, Maendeleo ya Wanawake, Media and Development Association, Nairobi Central Business District Association, Southern Volunteer Programme - Kenya, Ungana and Young Muslim Association. The theme of the conference, "Kujitegemea", was well chosen as the conference intended to raise awareness on the value of philanthropy and volunteerism in enhancing self-reliance for development in the East Africa region. The Chief Economist, Mr. Nelson Muturi, on behalf of the Kenyan Minister for Planning and National Development, read the keynote speech. The speech acknowledged the need for the government to create and promote an enabling environment for philanthropy and volunteerism, as a means of enhancing self-reliance and the use of local resources for development. He said "we, recognize that it is not sustainable for Kenya to continue on the path of high dependency on external resources". The conference ,which generated a lot of discussions and useful contributions, had very well chosen speakers. It attracted people from the civil society, the private sector, the public sector and individuals. The representation from Uganda and Tanzania was much lower than from Kenya. There was a suggestion that the conference venue should move from country to country to give a chance for more contribution by people from Uganda and Tanzania. Dr. Kiarie Mwaura, who spoke on the Director's Role in Social Responsibility, urged the government to develop a legal framework to ensure good corporate governance. He advocated for reform in the law to provide an enabling environment for transparent channeling of corporate philanthropy and ensure directors embrace corporate social responsibility. He called for inept directors being disqualified from continuing to serve as directors. According to Gladys Kimanzi of YWCA some reasons why people give include: desire to use special knowledge and Ufadhili Team and Trustees: (front row, L-R) Elkanah Odembo-Director, Christine S. Kilalo-Trustee, John H. Mramba-Chairman, Olive D. Luena-Trustee, Dr. Variner Singh Sur-Trustee. (Back row, L-R) Faith KisingaResearch Assistant, Sheila Muthoka-Admin. Assitant, Amb. Matiya Lubega-Trustee, Mumo Kivuitu-Programme Officer, P.L.O Lumumba-Trustee, Sonia Rasugu-Research Assistant. 6 Volume 7, No 2 2003 - Inter Trust Newsletter VIEW POINT skills; the need to be part of activities that have neighbourhood, community, regional or national importance; the desire to help others; the desire for recognition; the need for a sense of security that results from feeling ones life has purpose, meaning and significance. She felt that volunteerism may be more productive when done in a structured way, particularly when it is in terms of skill and time. Patrick Ochieng of Ujamaa Centre spoke on Community Philanthropy at the coast of Kenya. He observed that in Mombasa organizations such as Venus Tea Brokers, A.O. Bayusuf, Van Leer (EA) Ltd., BP/Shell (K) Ltd. and Mombasa City Council are increasingly getting more philanthropic and interested in the community driven activities. Ochieng said "May be the leaderships of these companies have given enterprises a hard look and they know the future depends on how best the corporate sector builds bridges with society in a manner that for the first time compromises neither the aims of profit nor the long-term development goals of communities. Monica Mutuku (KCDF) emphasized the need for building endowment so that the value of good deeds of any philanthropic organizations could be carried into the longterm future without these organizations continuing to be dependent on external funding which could become unreliable. Ms Nilu Khan represented her father, Dogo Khan of Shabana Hardware in Kisii. Dogo's guiding philosophy is "The beauty of life doesn't depend on how happy you are, but on how happy others can be because of you." Shabana hardware employs 29 disabled people and this enables them to earn a living. The disabled work with a lot of gratitude as the jobs make them self-reliant in a society in which they would have otherwise been just dependents. Dogo also supports community members financially in the area of healthcare and education. He supports community initiatives, for example sponsoring Shabana Football Club, a renown team in Kenya. Nilu highlighted the hard economic times, which posed great challenge to corporate philanthropy. The marketing manager of KTN/East African Standard, Ann Njagi, said that it was the media's corporate responsibility to draw attention to irresponsible corporate and individual practices. KTN Baraza is active in relief campaigns and a variety of other philanthropic practices. Volume 7, No 2 2003 - Inter Trust Newsletter Thematic group discussions, which generated a lot of debate, were on the topics community based volunteering; professionals volunteering and giving; corporate social responsibility and volunteer management. The Corporate Social Responsibility group noted that the concept was broad and not entirely understood by a number of corporate executives in East Africa. Some organizations had an interest in gaining publicity mileage from philanthropy, a showy practice that may be even sideline the recipient's interest. The group felt that linking corporate philanthropy and credible beneficiaries in East Africa was also a key issue that needs follow up. Professional Volunteerism was identified as a good tool for engaging in social development, enhancing corporate image, motivating employees and enlarging the experience and networks of volunteers. There was a common feeling among participants in the area of volunteerism that there exists a gap between volunteers and potential beneficiaries. It was noted that it is necessary to have a database that facilitates identification of volunteer needs and provides a link to the potential volunteers. The conference ended with a Gala Dinner at which outstanding philanthropists and volunteers selected from East Africa were honoured and given awards for positive service in their communities. Those awarded included: Tanzania 4-H Organisation, Tanzania Kigali Institute of Science, Technology and Management (KIST), Rwanda Mathare Youth Sports Association (MYSA), Kenya Mkomani Clinic Society, Kenya Childlife Trust, Kenya Monica Ngumi, Kenya Rose N. Kuloba, Kenya Pius Masiga Azunga, Kenya Annabelle Iraki, Kenya Sugu Salim Ajarwalla, Kenya Lule Ssenkungo Mary Theopista, Uganda Robert Mbatia, Kenya Meera Shah, Kenya Salome Kimata, Kenya Mr. Ramji Patel, Kenya Pastor Righton Kyomba, Tanzania Aids Orphans Education Trust, Uganda 7 COUNTRY INITIATIVES TANZANIA Johns Hopkins University International Philanthropy Fellows Programme Rewarding Competence The Johns Hopkins Institute for policy studies, centre for civil society studies-USA, selected Mrs. Olive D. Luena, the General Manager of Tanzania Gatsby Trust for its international Fellows in philanthropy program for the spring of 2003. The fellowship was funded by the Ford Foundation. "The award is given to people who have demonstrated a high degree of interest, experience, and professional competence in research, management, or general leadership related to the voluntary, nongovernmental, nonprofit, or philanthropic sector; or to people who play a role in linking with nonprofit organizations through Mrs. Olive D. Luena project partnerships, legal reform initiatives, and a variety of other activities." Mrs. Luena was joined by two other fellows who had been nominated for the Award as International Fellows from Ukraine and Chile. Each fellow was expected to complete a study project related to the role or operations of private nonprofit, voluntary or philanthropic organizations in the U.S. to include a comparative analysis of how the nonprofit functions in the fellows' country of residence. Finally each fellow was to produce a research paper on the topic that she he had chosen. Mrs. Luena's topic was, "Building and Managing Endowment Funds for the Non Profit Work in Tanzania." In the course of the study several foundations were identified and visited. The interviews and discussions were carried out based on questionnaires sent to the participants prior to the visits. The study also included review of the literature and of reports collected during the visits. The issues that were studied include the historical background, their evolution, cumulative assets, governance, management of the asset/endowment funds, policy issues and the challenges that they face in the process of building and managing their endowment funds. The following considerations determined the choices of the foundations that were visited: Foundations that have or operate endowment funds e.g. The Baltimore Community Fund , United Way of Central Maryland, The Abell Foundation, the 8 Association of Baltimore area Grantmakers, etc. The similarities of their mission and objectives compared to those of the NGOs in Tanzania e.g. foundations addressing socio-economic issues, poverty, community needs, health and education The foundations should have been in existence for at least ten years. This criterion was deliberately arrived at given the age of many NGOs in Tanzania. (The majority of the 2000 NGOs referred to in the background information in Tanzania were incorporated in the late 1980 have achieved in the past 10 to 20 years compared to the Tanzania NGOs in terms of local resources mobilization. The diversity in their historical background e.g. family/individual based foundations, (the Abell Foundation), community foundations, (The Baltimore Community Foundation) coalitions/councils of foundation (The Association of Baltimore Area Grant makers), Religious foundations (The Jewish Community Foundation). The study on foundations that have built or are continually building endowment funds was limited to Baltimore in Maryland. The size of the foundations: most of those selected to be visited are among the largest in Baltimore. The study also took into account the availability of literature on the field of study including the internet where there is a wide range of information regarding the subject. The other dimension of the study take into account of the emerging opportunities presented by unique "one-off" opportunity for tapping a large private sector asset from privatization or debt swap in the sector that can be capitalized in Tanzania for resource mobilization for building endowments are from the privatization of the parastatals. A good example, from the Czech Republic, was revealed in a discussion with Andrew Green of the Institute of Policy Studies and later on verified through literature and as confirmed in the discussions with the IMF officials. The Czech Republic was chosen in this study because of some similarities to the Tanzania scene. Like the Czech Republic Tanzania was for 30 years a socialist state whereby all the major sources of its economy was run or operated by the state through parastatals or government corporations. Like the Czech Republic Tanzania is in the process of privatizing all such parastatals and corporations. Volume 7, No 2 2003 - Inter Trust Newsletter TANZANIA Equally, opportunities derived from and possibilities of the debt swap proceeds, going into building endowments for the non -profit sector in Tanzania as the case of Mozambique. To this end, literature review on how the Mozambique Community Development Foundation managed to raise its endowment fund through debt swap, together with meetings with the IMF and World Bank officials, enriched the study. Summary of the study findings According to the Chronicle of Philanthropy of February 2003,i over the years Americans have grown more interested in setting up endowment foundations. From 1990 to 2000 the number of such foundations in the United States rose to more than 56,000. Some observers say that as Americans seek more control over their charitable dollars, they will continue to create foundations, which allow them and their heirs to say where donations should go, and when they should be distributed.ii Foundations are the structures through which the endowments are built, channeled to and managed legally. Individuals give money to build up endowments, and they volunteer in the nonprofit sector so much time that if translated into money the same could have created a huge endowment fund or funds. The Independent Sector survey in the web reveals that 89 percent of households give and the average annual contribution for contributors is $1,620. The study revealed that most of the foundations visited within Baltimore decided to build their endowment at one stage of their lifetime (between 5-10 years). The reasons for establishing or deciding to build endowment funds commonly fall within the following categories: Perpetual financial independence, Changes in priorities of the organization and its environment, Enhance existing programs by supporting their current needs, Expansion of new programs and growth of the organization, To cover unforeseen short term stresses, Acquisition, improvement, replacement and ongoing maintenance of facilities, Replace and an income stream that is drying up, Support a particular programmes etc. Steps for building endowment funds Most foundations generally start with a large gift and increase it by re- investing earnings, asset appreciation etc. The emphasis from the onset is to put into place sound policies for legal and accounting issues. Endowment policies are narrower and relate solely to the creation and COUNTRY INITIATIVES the operation of the endowment fund. These can be broken in five parts. Each of these steps must be taken in sequence to effectively build a well-thought through fund. The written expression of the intent and the implementation of these thoughts is the embodiment of the endowment policy or that which the organization promises the donor it will do with the contributed funds. The five steps are: 1. Determine the purpose for which the organization will hold the endowment; 2. From the stated purpose, develop a board resolution; 3. From the purpose, set an investment objective that can attain the income or growth necessary to achieve that purpose; 4. From the investment objective and actual performance, establish a spending rule, including both distribution for program as well as charges against the fund if any, for administrative expenses; and 5. Create a documentation that governs the fund.iii Indeed in most cases the foundations board policies that were studied, included acknowledgement, and commitment by the board agreeing to play a role of asking, commitment to production of materials that convey the organization's vision, mission, values and management capacity etc. Nevertheless endowment funds are built not only from individual giving but also from various means and ways and for various activities within the USA as demonstrated in the State of Maryland. Many organizations and entities end up building endowment funds as a means of either long term sustainability of the various causes they are involved in or to cushion endowment funds. Cross-cutting governance Issues In all the study cases the role of the board was seen as very crucial, and diversity in the board composition is also very vital. The broader the composition drawing expertise from the corporate, non-profit and the public sector, the better for the foundation, especially in mobilizing resources for endowment building , investments and good governance in terms of accountability to the stakeholders. The Cross-cutting challenges. All foundations mentioned the increase in demand for their resources, due to increased community needs of the target group. On the other hand, all the foundations that were visited are facing a decline in their assets (between 10-15%) due to the stocks market down turn as a result of the September 11 events. The study identifies also the strengths, weakness, threats and opportunities for Tanzania in building and managing endowment funds and concludes with several proposals on the way forward .The detailed study paper is available for a fee at Tanzania Gatsby Trust. i Page 6 of Chronicle of Phlantrhopy, February 6, 2003 Ibid page 8. ii Volume 7, No 2 2003 - Inter Trust Newsletter 9 K COUNTRY INITIATIVES E N Y A Promoting Sustainable Wealth Creation A New Look, New Programme Focus By Timothy Nzioka - CEO Kenya Gatsby Trust OVERVIEW OF KGT PROGRAMMES AND ACHIEVEMENTS INTRODUCTION Background Kenya Gatsby Trust (KGT) underwent major restructuring between 2001 and 2002 culminating to the current programme focus. Current strategic goal of KGT is to facilitate wealth creation (improving living standards) for the Kenyan population through support to the Micro and Small Enterprise (MSE) sector. The current programme focus of KGT is to Timothy Nzioka facilitate access and Chief Executive sustainability of markets for Officer, KGT local products through a three-tier approach that is Business Development Services, Micro Finance Services and technology based services. Business Development Services (BDS) Through this arm, KGT identifies local products with potential for growth and that involve a large number of micro and small producers. The next steps involve understanding the supply chain through the identification of constraints and leverage points within the supply chain, together with appropriate intermediaries and business service providers (those with strong backward linkages). The process also involves developing markets and facilitating appropriate local, regional and international market linkages. Micro Finance Services Some of the emerging local markets (the government as well as the large private sector eg supermarkets, hotels, industries) purchase on credit the terms of which micro and small scale producers cannot sustain due to their limited working capital and inability to access finance from both the commercial banks as well as conventional micro finance institutions (most micro finance institutions provide group loans that do not cater for those with specific individual financial needs). Once the micro and small producers (including traditional Jua Kali as well as farmers) have sold their products on credit to larger outlets, KGT gives them the option of converting their receivables (invoices) into cash ahead of due dates thereby removing uncertainty in cash flow. 10 Technology development and transfer For some products to access certain markets, they require technological interventions to ensure quality, standardization, economies of scale etc. In this regard, KGT is collaborating with Jomo Kenyatta University of Agriculture and Technology (JKUAT) and the Kenya Bureau of Standards (KeBS) to facilitate this process. The role of JKUAT is to develop affordable and commercially viable technologies required for value adding, quality enhancement and standardization of products. It is envisaged that, the technologies will be appropriate to the needs of the producers and the demands of the markets. KBS on its part is expected to undertake laboratory sample analysis and develop necessary standards to enhance and guarantee customer confidence. BUSINESS DEVELOPMENT SERVICES (BDS) INTRODUCTION Current interventions under the Business Development Services are divided into three broad areas including Food processing (The lead person is Thomas Obiero a Business Advisor) Good woods (The lead person is Constantine Kandie - a Business Advisor) Fair trade, policy and advocacy. (The lead person is Mary Onyango - the BDS Manager) The three technical staff receive back-up support from Susan Lusega who is the Market Information Coordinator. FOOD PROCESSING SUB SECTOR The activities in the food-processing sector have been geared towards establishment of market linkages between large and small enterprises. Following in-depth assessment a number of food products were chosen and activities geared towards accessing their markets commenced as highlighted below. Fresh Fruit processing sub-sector A survey undertaken by KGT confirmed that there were a very limited number of fresh fruit juice processors selling their products to the hotel industry. However majority of Volume 7, No 2 2003 - Inter Trust Newsletter K COUNTRY INITIATIVES E N Y A Thomas Obiero Business Advisor MSEs were not able to pack and sell their products directly to retail outlets because one, their products have a short shelf life and two, due to lack of customer confidence specifically on the hygiene. The shelf life could only be increased through pasteurization, which is quite an expensive process for the MSEs, or through adding chemical preservatives, which again, takes away the products' unique selling point. KGT is working with the Kenya Bureau of Standards (KeBS) to develop standards for different fruit juice products and a system of providing quality stamps for those meeting the set standards. Other key stakeholders in this project will include the Department of Micro and Small Enterprise Sector in the Ministry of Labour and Human Resource Development, Nairobi City Council (NCC), the Department of Public Health, and a Media House. The media house will undertake to promote the concept and the respective products; NCC will ensure security and infrastructural facilities for the new enterprises selling the fresh juice. Selected Small and Micro entrepreneurs in this project will be trained and graded on the developed systems to ensure quality both in production as well as packaging. A system will also be put in place to constantly monitor each enterprise to ensure continued compliance. This will increase customer confidence and loyalty and MSEs will be able to sell their juice products within the city and town streets, which is huge market as majority of potential customers either purchase bottled mineral water or soda. This process will potentially absorb the surplus fruits that go to waste in the glut seasons. KGT is in addition collaborating with Jomo Kenyatta University of Agriculture and Technology to develop appropriate and affordable equipment in this sector for both processing and marketing the final products. Improving quality of mangoes in the Coast Province KGT has identified women mango farmers in Watamu in Kilifi District who are in need of agricultural extension services. Consequently, KGT is exploring the potential of an innovative approach to deliver the services in a cost effective manner to the farmers. The intervention involves building the capacity of a local youth group1 in the area to carry out the extension services. The stakeholders in this initiative include KARI in Kilifi to provide technical input; KWETU an NGO that shall assist in mobilization; Watamu Volume 7, No 2 2003 - Inter Trust Newsletter Dried Fruits who shall offer the market to the farmers and Debaso Youth Group1 who shall provide the extension services to the mango farmers. Herbs Sub-sector. Companies processing herbs, vegetables and spices to produce food additives for both local and regional markets, are growing to reach all classes of the society. Among other Unilever Kenya Ltd uses dried and ground coriander and tomatoes in large quantities as ingredients for a popular product called "Roiko Muchuzi Mix". KGT has linked up with Unilever Kenya Ltd to source part of these ingredients from farmer groups since currently Unilever sources most of these ingredients from large factories. As a first step, KGT has sourced sample ground coriander from the farmer groups and taken it to both KBS as well as the food processing department of the Nairobi University for microbiological analysis. Once the quality is ascertained, KGT will facilitate linkage of the farmer groups to Unilever who have promised to guarantee a specified quota from the groups. A random survey in the supermarkets has shown that most curry and masala powders amongst other spices have the grounded coriander seeds powder as an ingredient, and therefore the project has the potential to attract other buyers besides Uniliver. The success of this linkage will be replicated to other products and benefit immensely the farmers who for a long time have been exploited by cartels of brokers. E-toolbox Kenya Gatsby Trust (KGT) is currently working with Post Harvest International, a partner in the UK, on a project known as the e-tool box. The project is funded by DFID's Enterprise Development Initiative Fund in the UK, and involves collecting and collating information that will go towards developing a database of institutions, /organizations e.g. co-operatives, CBOs and others, involved in agroprocessing and especially those that are a linked to support or have strong backward linkages to small enterprises and producers. KGT has been charged with the responsibility of compiling this information in Kenya, Uganda and Tanzania. Of major importance to the project is to collect relevant information concerning value adding agricultural activities encompassing aspects of processing, nature of products, quality, product development, markets, trading, marketing, exporting, fair trade, business development, and market information. 1 Debaso youth group currently provides extension services to cashew nut farmers in the area. 11 COUNTRY INITIATIVES This information shall end up in an interactive CD ROM that shall be integrated with a dynamic web site, whose main purpose shall be to assist the potential users assess the potential and possibilities to create, expand, diversify or strengthen Micro Small and Medium Enterprises. The potential users shall be a wide range of BDS providers, NGOs, and other related organizations that seek to promote MSEs, income generating, business and trading activities both explicitly and implicitly The first phase of the project which involved identifying and setting up a database of stakeholders working with the small and micro enterprises in food processing has come to an end, and the next phase which began in April 2003 is concern with documenting unique successful food processing MSEs case studies on an interactive CD ROM. THE 'GOOD WOOD' SUB-SECTOR Background There is no doubt that environmental degradation exacerbates poverty and reduces the quality of life. Our environment in Kenya continues to be degraded, notably through forest loss, soil erosion, loss of biodiversity and lack of clean water. Indeed, as a general rule, less forest means less rain. The country is currently facing serious threats in terms of Constantine Kandie Business Advisor unsustainable harvesting of wood for carving, timber, fuelwood, charcoal production, poles, among other end uses. As a direct and/or indirect consequence of this degradation and obviously in combination with other contributing factors, serious and negative impacts are emerging: erratic rainfall patterns, scarcity of wood, soil erosion, siltation and drying up of rivers and boreholes. Effective sustainable development should help poor people, particularly those living adjacent to forest resources and hill-tops, to pursue sustainable livelihoods with continued access to the natural resources on which they depend including clean water, logs for timber and carving purposes, fuel wood for energy, pasture for livestock, fertile soils, traditional medicines, etc. KGT has focused on three main areas under 'goodwoods', namely: Carving industry Furniture making industry Forest Herbs such as Neem 12 K E N Y A Carving industry The wood carvers in Kenya, have for a very long time had preference for a limited number of indigenous hardwood species for carving. A current campaign to have certified forest products sold on the international market (to ensure that the logs are from sustainable forests) has resulted in the loss of three quarters of the Kenya's export market for woodcarvings in the last three years. This is due to the fact that, the past 10 to 25 years has witnessed vast depletion and in some cases total extinction of these traditional trees used as source of logs for carving. Indeed the European market is increasingly becoming sceptical of the source of woodcarvings and more and more inclined to purchase products from sustainable good woods. Consequently, the business that used to earn $20 million every year for the country is now making less than $5 million and the value is still dropping. The effect is felt country wide as wood carvings make up to 25% of the timber business, employing 80,000 directly and half a million others indirectly. The BDS's contributions in this sub sector has been through 3 co-operatives, the Akamba Handicraft Society from Mombasa town in the coast which has more than five thousand carvers, Malindi Handicrafts Society with over 2,400 members and Machakos District Co-operative Union from Eastern Province which has a membership of 8 Carvers Co-operatives totalling to 2,300 members. Akamba Handicraft Society in Mombasa Coast Province. The society is currently using Neem tree as a major source of Good wood. However the Neem tree has different properties when compared to the other traditional carving woods. Due to the unique properties, carving products made from Neem normally crack and mould. KGT in collaboration with World Wildlife Fund, Oxfam (UK), Costal Forest Conservation Unit and Kenya Forestry Research Institute are working on a programme to assess the existing conditions and appropriateness of current methods used to dry Neem, establish appropriate drying techniques to ensure recommended moisture levels, recommend proper handling and storage methods for Neem logs to reduce checking and develop a manual for use by the society to ensure products don't crack and/or mould and eventually link them to markets. Several activities have been carried out and the manual is almost complete before testing and dissemination can be undertaken. Malindi Handicraft Co-operative Society Following a Business Counseling and assessment carried out by the Kenya Gatsby Trust BDS Advisors in October Volume 7, No 2 2003 - Inter Trust Newsletter K E N Y A 2002, this cooperative has made tremendous improvement including paying off an old bank loan, staff salary arrears, improved roads and security leading to the co-operative. The cooperative. is now prepared to undertake certification and KGT will work with WWF to assist the cooperative to improve their approach to product development and marketing. Machakos District Co-operative Union (MDCU) Eventually, several prototypes were developed as a result of this intervention and KGT is now in the process of developing a strategy that will include among other activities a local buyer matchmaking event to introduce the new products to local exporters of handcrafts and display of the new products in European exhibitions by MDCU. Susan Lusega Market Information Co-ordinator KGT will work with WWF and UNESCO in the certification of carvings from MDCU. Already the cooperative has an ambitious plan to purchase land for tree planting and encourage its members to plant 1million trees within the next five years. Furniture making In the year 2002, KGT made a Business linkage between selected carpenters and Project Furniture which is a leading furniture manufacturer in this country with far reaching networks and supply contracts. The linkage has continued to date and has provided much needed business to the carpenters who have been able to meet the high quality standards demanded by Project Furniture customers. Their latest supply of chair frames for delivery to the ultra modern Continental Building now occupied by Kenya's MPs is just one example of the business that has been successful. KGT is looking at ways in which this and other linkages can be strengthened to ensure that MSE's can be mainstreamed and it is expected that through KGT's intervention, many MSE's will be able to do business with larger organisations. Forest Herbs Neem Soap Making Under the 'goodwoods' sub sector, the uses of the Neem tree have been explored, and one such use is the traditional 'muarubaini' soap that is made by several women groups in the coastal area using the neem oil, leaves and bark. In August 2002, KGT carried out an advanced technical skills training for over 15 women's groups in Kwale and Kilifi. At the time there was no Kenyan Standard for Neem soap. A task force was set up and the first meeting with the Kenya Volume 7, No 2 2003 - Inter Trust Newsletter COUNTRY INITIATIVES Bureau of Standards (KeBS) was held in August 2002. In July 2003, the last meeting of the task force was held and now we expect that a KeBS standard for Neem soap making will be available by December of this year. The women's groups have expressed a need to work together to market and develop the soap to a quality that will ensure competiveness in the formal markets. They would like to work together in ensuring the achievement of the KeBS Diamond Mark of quality. KGT will work with the Coast Development Authority and KWETU Training Centre in Kilifi district in facilitating the formation of an association of the groups. It is expected that KWETU will provide facilities and training on a continuous basis and act as a quality assurance facilitator for the products from all the groups. Fairer Terms of Trade in Herbal Products KGT together with Traidcraft Exchange and ITDG East Africa and with support from the Ford Foundation are working to develop sustainable trade in herbal products. The purpose is to promote/enable more beneficial terms of trade for the communities producing herbal products and link them with opportunities that will increase their livelihood options, in particular by building their capacity to engage and link with markets. The 1st phase of this project will start in September 2003. Traidcraft will lead on the international generic trade issues including market research, market access and trade policies. ITDG will lead in creating awareness at the community level, advocacy and community capacity building while KGT will lead on local trade issues and on delivery of enterprise development inputs including market research, market access information and product development. FAIR TRADE, POLICY AND ADVOCACY Promotion of Fair Trade Fair trade is gaining new and vibrant impetus with more and more consumers, especially from the west, inclining to purchase fair traded products. Indeed most consumers are willing to pay a premium as a way of promoting fair trade. The premium in some instances does not benefit individual producers directly, but benefits the Mary Onyango community within which the BDS Manager produce comes from. KGT is working in collaboration with Traidcraft Exchange, Tea Direct (UK) And Fair Trade Labelling Organisation to facilitate Kenyan tea factories sales, using the fair trade 13 COUNTRY INITIATIVES principles, high quality tea for blending with other teas from Tanzania and Uganda. As a pilot, Kiegoi Tea factory in Maua in Meru was selected mainly because it is on the leeward side of Mt. Kenya and suffers from extremities posed by very dry conditions. The areas was also found to have problems with access to clean water and health facilities. Fairly traded tea attracts a premium price above market prices. This premium (sales earned over and above total market prices) is sent back to the community that has grown the tea for community projects. A premium committee was set up and a premium bank account opened to receive the premium from the Tea Direct. A workshop facilitated by Traidcraft and BDS assisted the community to understand their roles as well as prioritise community needs. To date one shipment earned the Kiegoi community more than Kshs. 2.3 Million. The representatives of the community identified upgrading of roads and piping of water as their most urgent needs. Way Forward BDS and Traidcraft have facilitated Kenya Tea Development Agency (KTDA) to be registered as a Fair Trade Exporter. This means that social audits will be conducted on KTDA by the Fair Trade Labelling Organisation annually. Further, other factories can now be registered as Fair Trade Tea Producers and be able to sell tea to Fair Trade buyers so long as they meet Fair Trade standards. Kenya Federation of Alternative Trade In addition, KGT has spearheaded the registration of Kenya Federation of Alternative Trade (KEFAT) as the local representative of International Federation of Alternative Trade (IFAT) of which KGT is a member and was consequently appointed as the secretariat. It has eight members with recruitment going on. Among the major goals of KEFAT are to: Co-operate in local, regional, and international marketing with the aim of increasing the market share of Kenyan fair traded products. Encourage fair trading practices by organizations towards the common goal of raising economic self reliance as a strategy of wealth creation and poverty alleviation. Recruit additional members so that more MSEs can get a fair and just reward in return for their labour, and the Federation encourages the building of sustainable future on peoples own abilities. MICRO FINANCE SERVICES INTRODUCTION The pressure for small enterprises to increase their participation in mass markets is increasing as markets 14 K E N Y A integrate and liberalise in developing countries. The participation of small-scale producers in mainstream mass markets is however significantly restricted because channels for mass marketing (or accessing prime markets) demand reliable supplies in relatively large volumes of consistent quality products within tightly defined time limits which many MSEs Alex Kimanzi acting individually cannot meet. FSD Manager Many MSEs lack the financial capacity to enable them maintain healthy cash flows such that they could take advantage of new and profitable orders from large traders, be they local supermarkets chains, or fair trade overseas buyers. To address the specific working capital needs of these small scale producers, KGT developed an innovative micro finance product, Factoring, that has already been piloted with great success. FACTORING FACILITY KGT's factoring facility is still in its pilot testing stage and is becoming increasingly popular among the target group. Members of the public have come to learn about it and the list of enquirers is getting longer by the day. Our factoring facility is an innovative micro financing arrangement aimed at that market segment of the microfinance sector whose financial needs cannot be met by the mainstream micro finance institutions who use the group guarantee system of lending and the commercial banks cannot lend to them owing to lack of credit history, collateral security etc. The factoring facility is focused on supporting small scale producers to sustain their market. KGT is serving the financial needs of producers of all sorts who sell their products to buyers whose buying practices include a credit period which the small producers cannot sustain. To facilitate this support, KGT is working with buyer institutions who have a strong backward linkage with small producers by offering them steady markets for their produce/products. Current buyers Currently KGT is working with 5 buyers who provide market avenues for a large number of small scale producers. The five buyers include Njoro Canning Factory Ltd. in Njoro area of Nakuru who buy fruits and vegetables from small scale farmers in Njoro to produce canned fruit juices and other food products to sell locally and internationally, Volume 7, No 2 2003 - Inter Trust Newsletter K E N Y A CRISSAM ACRES LTD who buy fruits from small scale farmer in Embu, Muranga and Machakos to produce fresh fruit juice for sale in tourist hotel in Nairobi. Others include Fimbo Secury/printers and stationary ltd and Creative Cleaning Ltd. As at July 31, 2003 KGT had factored invoices valued Kshs.13,033,614. New Buyers Hermes Dairy One more new buyer by the name HERMES DAIRY has been admitted. This is a small milk processing plant situated at satelite market of Nairobi. This business has a strong backward linkage with milk producers as they buy most of their milk from farmers in Kinangop area in Nyandarua district. They buy an average of 1,000 litres daily which they process to add value and make final products such fresh milk, yoghart, maziwa mala etc. Aberdare Multipurpose SACCO Another buyer which has applied for factoring facility is ABERDARE MILK PROCESSING SACCO of Engineer township of Kinangop who also buy their milk from the area and process in their milk processing plant at Uplands area and sell the milk in Uchumi Supermarket using Uchumi brand name. We are evaluating their application and would soon be admitted as a buyer under factoring as they are working with our target group. PROJECT MANAGEMENT SERVICES KGT has developed capacity to provide a home for national, regional and international projects for donors and other development agencies with programmes to implement in Africa. COUNTRY INITIATIVES is characteristic of setting up office in a foreign country. KGT provides a legal umbrella for such projects and runs them as part of its own. It enters into legal contracts, takes up all associated legal liabilities, contracts staff for the project as well as take up registration for them with all necessary statutory bodies, including obtaining work permits and payroll processing. Peter Githinji On the financial aspect, KGT Finance & Admin opens separate bank accounts for Manager the projects and operate them as per the mandate specified by the donors. On a quarterly basis, KGT prepares financial management accounts to the donors and also contracts external auditor to audit the projects on an annual basis. In addition, KGT provides an internal audit function to ensure that the projects' operations are carried out in compliance with internationally accepted accounting and reporting standards. Since 1998, KGT has provided the above service for Microsave Africa, a Programme which is mainly funded by the World Bank through the Consultative Group to Assist the Poorest (CGAP), the British Department for International Development (DFID) and other donors including United Nation Development Programme, Ford Foundation and the Austrian Regional Bureau. KGT also provided similar programme management for the Microfinance Capacity Building Programme in Africa (AFCAP), funded by both CGAP and DFID. KGT's Project Management Service consists of KGT's providing a fully integrated administrative and financial function to donor funded projects, especially those that would prefer to avoid the long and bureaucratic process that Gatsby Charitable Foundation's financial support to the Tree Biotechnology Project in Kenya is also administered and managed by KGT. KGT Board. Standing L to R, CEO - Timothy Nzioka, Chairman the Board Mr. Aleke Dondo, Mr. Harris Mule Ms. Sunita Kapila, Mr. Isaac Awuondo. Seated L to R , Mr. Laurence Cockcroft, Mr. Joseph Kibe, Professor Mohamed Hyder The Chairman Mr. Aleke Dondo, CEO Mr. Timothy Nzioka and Mr. Harris Mule during a Board meeting Volume 7, No 2 2003 - Inter Trust Newsletter This function of KGT will be expanded in line with KGT's experience in order to extend our capacity for networking and enhance the sustainability of our other projects. 15 COUNTRY INITIATIVES C A M E R O O N Innovative Philanthropic Socio-Economic Projects in Cameroon Cameroon Gatsby Trust (CGT) has joined the Development efforts in Cameroon through innovative philanthropic socioeconomic projects initiated by Gatsby Women's Association:1. Lelem Mouantong : Creation of a Handicraft Centre for female school dropouts 2. Melong : Distribution Centre for R & W King Textiles to serve the local population 3. Penda-Mboko : Palm oil processing unit to facilitate the production of this essential food commodity 4. Lelem : Cassava transformation plant for manufacturing water fufu for Douala and Gabonesse markets. The equipment which includes a cassava grinding mill was donated to the Association by European Institute for Co-operation and Development. 5. Ekombe : Construction of a women's Multipurpose Hall started on a piece of land donated by the traditional ruler of Ekombe in support of the women's self-help efforts in his village. 6. Melong II and Loum : Drying of fruits and vegetables in gas dryers constructed locally by CFAPP and financed by the French Technical Cooperation Mission in Cameroon. CGT gets in the Control Committee of the Cameroon National Association of Micro-Finance Institution (ANEM-CAM) formed on May 23rd, 2003 in Yaoundé. 16 Gatsby Women win first prize in Textiles on the International Day of the Woman in Limbe, South West Province. Ekombe Traditional ruler supports activities in his village by donating land for a Women's Development Centre. CGT joins Presidents of Rural Micro Banks (MC2), African Women Savings and Credit Co-operative (MUFFA) to reflect on philantropic activities by way of socio-economic projects which help the poor rural populations to help themselves. Volume 7, No 2 2003 - Inter Trust Newsletter U G A N D A COUNTRY INITIATIVES Technology Transfer and Financial Services for The Small Scale Industrial Sector in Uganda UGANDA GATSBY TRUST FINANCIAL SERVICES TO THE SMALL SCALE INDUSTRIAL SECTOR 1.0 MISSION STATEMENT OF UGT Uganda Gatsby Trust (UGT) was launched by the Faculty of Technology, Makerere University to act as an institutional framework through which linkages with the SSE sector could be established and maintained. UGT therefore has the following mission. needs. Finding financial support for machinery and working capital was particularly difficult because the sector was viewed as very risky. The money market, which is mainly composed of commercial banks, development banks and most recently the micro finance industry did not meet the needs of this sector "To assist in developing the technological base of the small enterprise sector in Uganda and enabling the growth of such enterprises". The sector is considered very risky and with small financial demands such that the commercial banks are not interested in them and the micro finance industry finds their demand too big for them to handle. This situation creates what has come to be known as the missing middle, which is not targeted by financial institutions. Reasons being that: UGT started in 1994 with seed funding from the GCF which has continued to support UGT although they have encouraged UGT to generate income and seek other donors so as to diverse funding sources. 2.0 SMALL AND MICRO ENTERPRISE SECTOR IN UGANDA The Small and Micro Enterprise Sector is very crucial for economic development and poverty alleviation. In the Ugandan case SSEs: Contribute over 20% of the GDP second to agriculture. Employs over 20% of the workforce Produces about 80% of the manufactured output. 3.0 THE MISSING MIDDLE SSE sector in Uganda has not received adequate technical and financial support in the past from both government and other support agencies. This is mainly because it has been perceived as very unorganized, undependable and risky. In order for this sector to grow, there was need for a betterplaced agency to act on behalf of this sector in order to make sure that its needs were met. A needs assessment of the sector carried out by UGT revealed that the sector faced a number of problems, which varied from sector to sector. UGT therefore designed her interventions to solve as may of these problems as possible. Poor managerial skills Lack of working capital Lack of up-to-date machinery and equipment Lack of technical skills Inadequate working spaces Frequent power cuts, etc. UGT offered training opportunities to solve SSEs managerial problems but it was realized that training alone was not adequate in solving the problems of the sector. The enterprises continued having machinery and working capital Volume 7, No 2 2003 - Inter Trust Newsletter SSE and SME sector is considered a risky area since it is susceptible to both economic and social conditions. Clients from this sector lack collateral, which are required to access loans. The sector has been very fragile since it is informal, with no strong voice, and no sustainability. Clients in this sector have no or a poor credit history. The poor debt repayment culture makes it a very risky area for investment However, when compared with the micro-enterprise sector, the missing middle has greater potential for growth. UGT thus considered this a good area to target. Commercial banks 10 Loan Size (Shs m) Missing Middle 1 0 Micro-finance Institutions 4.0 FOCUS ON THE SSE SECTOR UGT initially focused on small-scale enterprises with the following characteristics. Involved in transformation of materials and value addition through application of technology. Must be on-going businesses not start-ups Have potential to contribute to employment creation. 17 U COUNTRY INITIATIVES 5.0 POSSIBLE SOLUTIONS Uganda Gatsby Trust sought to improve this situation by putting in place the followings: Business development services - This service would 1. help the SME sector to solve heir managerial problems. 2. Market Promotion. This would help expend the SMEs market share. 3. Technology transfer to SSEs through various avenues. This service would develop and disseminate affordable and appropriate technology to the sector. 4. Financial Services-The sector would benefit from credit and leasing products that are tailored to suit the needs of these clients. 6.0 THE GATSBY ENTERPRISE CLUB IDEA UGT desired to offer services to SSEs in a such a way that: They were demand-driven Services were paid for by the receivers They led to improvement in performance A clear path to sustainability could be developed They led to a continuous interaction between UGT and the clients and among themselves. This led to the Gatsby Enterprise Club idea. A Gatsby Club comprises of members who are usually entrepreneurs in the small manufacturing sector. The members pay a joining fee of Shs 100,000/= and an annual subscription of Shs 50,000/=. This ensures that only serious enterprises join Gatsby Clubs. 7.0 MANAGEMENT OF CLUBS The club is managed by an executive elected from among members. This establishes ownership of the club and ensures full participation in its affairs by members. The executive comprises of: Chairman Vice Chairman Secretary Treasurer Committee Members. The executive is responsible for liaising with UGT Headquarters about service delivery to the members. The club may have some committees such as: Loans Committee Development Committee. These assist the executive to implement various activities. As the membership grows, there arises a need for a contact office. Such an office is manned by a full time administrator since the executive is comprises of busy business people. The administrator's main duties include: Receiving visitors and handing out promotional materials about the club and UGT. Delivering messages to members. 18 G A N D A Assisting members fill in application forms, business plan outline forms etc. Running the office affairs including bookkeeping, receipt and banking of funds, drafting minutes and reports for the Executive. The Clubs provide an institutional framework through which services are provided to paid-up members. In return the members make their payments through the club. 8.0 GATSBY LOAN SCHEMES Uganda Gatsby Trust (UGT) has two loan schemes: Those run at club level, commonly known as the local saving and credit scheme. Those run at national level by the UGT Loans Committee, commonly known as the UGT Loan. The club level loan scheme is run by the members themselves to alleviate their emergency financial needs. The loans are made from members' savings and are usually less than Shs 1,000,000/=. UGT plays a role of guidance and sometimes provides top-up finance to boost the scheme. The UGT Loan Scheme is meant for Small Scale Enterprises (SSEs) in the missing middle and enables firms to purchase some equipment and increase their working capital. Characteristics The scheme is four-tier so as to cater for growing of enterprises. Loan No. 1st Loan 2nd Loan 3rd Loan 4th Loan Maximum Shs 3m/= Shs 6m/= Shs 10m/= Shs 15m/= Charges Processing fee Insurance - Grace Period 2 months 2 months 2 months 2 months Loan Period 12 months 15 months 18 months 24 months 2% 1% for loans below 6m/= 1.5% for loans above 6m/= 20% p.a. flat Interest Rate Security/Collateral Post-dated cheques Peer group (4 members per group) 20% cash deposit Land/buildings Machinery Vehicles etc. Current Performance of UGT Loan Number of Loans : 250 Value : 800,000,000/= Repayment Rate : 93% and improving. Volume 7, No 2 2003 - Inter Trust Newsletter U COUNTRY INITIATIVES G A N D A 9.0 TECHNOLOGY TRANSFER The GCEP was set up with the following objectives: To develop student prototypes into marketable technologies To develop new appropriate technologies on a demanddriven basis Link up with SMEs to develop and transfer technology 10.0 ACHIEVEMENTS This has resulted in the following achievements: Year Achieved Achieved Achieved By 2000 By 2002 By 2003 No. of Gatsby Clubs 11 15 18 No. of Club Members 500 1,000 1,200 Enterprises Assisted To Grow 250 400 600 0 1 2 3,000 10,000 15,000 200 300 400 700 1,000 1,200 Mentorship Visits 100 3,000 6,000 Student Projects Sponsored 130 170 200 4 6 8 1 2 3 Shs 300 million Shs 500 million Shs 800 million 1 Volume 6 8 Small Industrial Park Courses/Seminar Participants (Cumulative) Members Sponsored to Trade Fairs Members Receiving 11.0 FUTURE PLANS To supplement the existing UGT efforts at SME development, a new project to be called "Economies of Scale Project" will soon be launched. The project will assist sub-sector groups to form joint companies, which will have a large capital base thereby be able to participate in business ventures, which individually the subsector members could not afford to. Such ventures include: Large stocking of raw materials (at lower cost) Tendering for large jobs/contracts. UGT will participate through equity holding and extending loans to the group. This new project is likely to utilize the opportunities of economies of scale hence leading to increased turnover, higher profitability and growth of the subsector groups. Extension Services Appropriate Technologies Developed Training Manuals Developed Loan Portfolio Newsletters Produced JUA KALI FORUM UGT Clients’ Success Stories NUMA Feeds Limited, Kabwohe - Mbarara Gatsby Club NUMA Feeds was established in 1995 as a family business between Mr. and Mrs. Robert Matsiko to process animal feeds and millet flour for human consumption. The firm was later in 1997 registered as a Limited Liability Company. The member joined the Gatsby Club of Mbarara in 1998 as a Gold Card member and one of the good benefits the entrepreneurs recalls is a loan of 6.5 m/- through the defunct Co-operative Bank. UGT was again around to assist him in drawing a business plan, which recommended a loan of Shs. 5m/- and from this the company would acquire a millet mill besides boosting its working capital to stock enough raw materials. In October 2001 the firm requested for another loan of 6m/- to improve its distribution aspect by getting own truck. Due to the company's good credit history, they have acquired a 10,000,000/= loan from UGT which they are servicing on time Volume 7, No 2 2003 - Inter Trust Newsletter Besides loans the member has also got UGT promotion support through exhibition of his products during local, regional and international trade fairs. The member has participated in shows in; Lugogo UMA shows, Jua Kali in Kenya, Tanzania and Uganda, local shows in Mbarara, Jinja and Masaka. He was also able to connect a mobile phone that enables him co-ordinate his businesses from Kabwohe. Finally, the Manager NUMA Feeds has this to thank UGT: The training in management has helped him improve business management skills. UGT has promoted his products through market exposure in the club showroom, trade fares, interaction with other clubs, etc. The loans got have made his business grow, now he has a big market and can supply many big orders prior to any deposits. 19 JUA KALI FORUM With expansion of his business he has now a big collateral and employs about 15 people. Ms Edith Night - Hotel Complex -Kabarole Gatsby Club Ms Edith Night runs a small hotel called Rwatanite. The hotel is located in Fort portal, Kabarole District. She joined Kabarole Gatsby Club in 1999 at its inception. She went through all the training seminars that UGT organized and benefited by having a consultant to assist her develop a business plan for her business. During 2000, she accessed a loan of Shs 3 million from the UGT credit scheme. The main purpose of the loan was to improve on the rooms, beddings and catering utensils. She has used the funds carefully and has been able to attract more customers to stay at her hotel. This has led to improved income which she has ploughed back to make the business grow. She now employs 10 people up from 3 before the loan. She has since paid off the loan and started on an expansion programme by adding a storeyed complex for executive rooms, which will attract a higher class of clientele. UGT appreciated her efforts and extended a second loan of Shs 6 million to ensure that her expansion programme is successful. This loan has been fully serviced and the enterprise expanded. Baseje Enterprises - Masindi Gatsby Club Mrs. Jennifer Byeitima is a member of the Masindi Gatsby Club dealing in tailoring and embroidery. She joined Masindi Gatsby Club in 1999 and has been acting as Treasurer. Like all members, she accessed all UGT services like training and extension services. She particularly took up the idea of specialization in a niche market of embroidery by purchasing an embroidery and design machine. Since she was the only one with this machine in Masindi, all tailors in Masindi and Hoima started bringing their clothes to her shop for designing and finishing. She was more convenient than going to Kampala some 200kms away. U G A N D A Africa, which is facing severe drought and famine. The exporters want large quantities of dry maize grain containing less than 14% moisture. (It transpires that maize millers would also like to dry the maize especially after soaking and hulling). So Mr. Kyokuhaire who has worked with the Uganda Seed Company in Masindi approached UGT with the idea of constructing a dryer, which can handle over 10 tonnes per day. While he had a process flow chart, he needed the technical advice and funding to construct the dryer. UGT staff visited him to offer extension services and held discussions about the dryer. In addition UGT advanced a loan of Shs 3m/= to Mr. Kyokuhaire to construct his dryer. Now Mr. Kyokuhaire has a dryer whose main fuel is maize cobs (agricultural residues)and can dry up to 18 tonnes per day at Shs 20/= per kg. In future UGT plans to link Mr. Kyokuhaire to other maize millers who require to dry their hulled maize so as to speed up the milling process and therefore productivity and profitability. He has since constructed over five dryers for maize exporters. Charles Lwanga -LEEM 40 - 50 Kva Voltage Stabilizer Kampala Gatsby Club Charles Lwanga, holder of a Higher Technical Diploma, is a successful manager of his small scale enterprise, Lwanga Electronic and Electrical Machines (LEEM). The firm's products include voltage stabilizers, DC/AC inverters, AC/DC adapters, step-up and step-down transformers, automatic voltage sensors, battery chargers, DC bulb and tube igniters and many other related electronic and electrical machines. Immediately after completing his studies in 1985 Charles Lwanga opted for self-employment with an initial capital of Uganda shillings 20,000/= (about $20). He started by rewinding transformers in a small compartment in a friend's shop on Luwum Street in Kampala. UGT came again to assist her improve on the capital base by giving her a loan of Shs 1 million which has now been followed by another of 3,000,000/=. These loans have been well utilized and she is servicing the second one on schedule. Her shop has grown and she now employs five people up from two. We understand that she has put up a building in which she will do maize milling with another entrepreneur. From 1994 onwards, LEEM became a beneficiary of the UGT project activities and participated in training courses, extension services and student attachments In December 1996 through the UGT credit scheme, LEEM was extended a loan facility of Uganda shillings 4,000,000/= (about US $4,000) which enhanced the company to bid for bigger contracts and expand its capital base. Having paid off the first loan well, the company accessed another loan of 6,000,000/= and most recently one of 10,000,000/= which have all been serviced on schedule. Mr. William Kyokuhaire, Biomas Fired Grain Dryer Mr. Kyokuhaire, a Masindi Gatsby Club member wanted to take advantage of a recent business opportunity whereby Ugandan business people want to export maize to Southern Since the disbursement of the loan, LEEM has registered remarkable growth. This has not only made LEEM increase its share of the market of electronic and electrical machines but also to employ an Electrical Engineer and about 15 technicians. 20 Volume 7, No 2 2003 - Inter Trust Newsletter VIEW K E N POINT Y A JUA KALI FORUM Product Development & Design Improvement By Susan Lusega Market Information Co-ordinator, KGT. Through the Community Aid UK, and in collaboration with Traidcraft Exchange UK, the KGT's Business Development Services (BDS) Centre developed a 'Technical Inputs' project, highlighted in the flowchart below; 1. Product Development - Storyboard Production & Digital Imaging The BDS initiated the project by making storyboards and forwarding the same to the co-operative for sample production. A Digital Imaging exercise followed where samples made from the storyboards were forwarded to Traidcraft for a 'market-led' feedback on the salad bowls. 2. Feedback, Training & Sample Production Traidcraft Exchange engaged a Consultant who gave feedback on the digital images. A second exercise 'Technical Inputs' involved the Consultant coming up with new 'market-led designs. The consultant spent 3 days with the carvers on a 'Design Development and Improvement Training.' The Consultant, a skilled and experienced Industrial Designer has been involved in designing products for IKEA with several major outlets in Europe) as well as other outlets in the European Market. The carvers at work during the Design Development & Improvement Training 3. Local Buyer Matchmaking These salad bowls and spoons are made from the Jacaranda tree - the Jacaranda tree is a 'good wood' tree. The salad bowls and spoons are among a range of other good woods products that have been handcrafted by carvers working with the Machakos District Co-operative Union. The craftsmen model each form using simple hand tools. No machinery is used in transforming a tree-trunk into these functional products. To the Market The bowls will be displayed for a Buyer Matchmaking Event where local buyers will be invited to discuss business with several intermediaries representing over 10,000 carvers and give feedback on these new products. Volume 7, No 2 2003 - Inter Trust Newsletter 21 JUA KALI FORUM T A N Z A N I A President's Choice - My Story By Suzie Laizer I got training on food processing, vegetables and fruits from SIDO/UNIDO WED Program, from September to December 1998. I had to add some more products such as Vinegar, Orange marmalade, and Garlic paste. In the year 2002, I succeeded to repay my loan of Tshs.5 million. In January 1999, I obtained the Business License and register my business as "PRESIDENT'S CHOICE AND BEVERAGE CO." I received a large order from the Shoprite Supermarkets in Dar es Salaam and Arusha, just to find that my capital was not enough. I decided to go to TGT again whereby they welcomed me with a friendly hand and helped me to get a loan of Tshs.10 million. I really thank TGT for enabling me to do business with the Shoprite as without TGT I would have failed. I now get orders frequent from Shoprite and get paid in 30 days. I started food processing in one room with only two assistants. We began processing Mango pickle, Peanut butter, Tomato sauce and Fruit juices of various kinds. I sent the products to the National Chemist for checkup and they got certified. I had to struggle to get the market as my products were not known to many customers. At first I got a big loss due to expiry dates of the products, also I met some Suzie Laizer in front of her unfaithful shop owners products in Shoprite whereby I lost the whole Supermarket in Dar-escapital I had at that time. Salaam. Thanks to my husband who encouraged me and provided me with fresh capital to restart the production. I bought raw materials and packaging materials and put some more effort on selling. Problems I face My problem now is not the market but the production and capital which can help me to meet the growing demand and satisfy my customers. In solving this problem, I have employed more assistants and laborers to reach a total number of 26 employees. What I need now is to add more small machinery and exposure to the SME industries in India, Malaysia, and Philippines and be enabled to standardize my products. I am ready to contribute to the training trip if I get a sponsor for the exposure and hopefully TGT will support me in this endeavor too. In the year 2000, due to TGT and SIDO sponsored trade fairs my products gained popularity and I started to get orders from Arusha and Dar es Salaam and I got the bigger premises for my business and registered it with the Health Office. In the year 2001, I got a loan from TGT/TAFOPA Credit Scheme. The loan helped me a lot and I even managed to buy raw materials and packaging materials from Nairobi. 22 Assorted President’s Choice Products on Shoprite Supermarket’s shelves in Dar-es-Salaam. Volume 7, No 2 2003 - Inter Trust Newsletter
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