BarterPays! Inc. Members-Only Red Book Replacement Pages These are the updated pages of the BarterPays! new member red binder. January 2015 BarterPays! Inc. 2587 Route 9 North Howell, NJ 07731 (732) 364-4614 GENERAL WEBSITE: barterpays.com MEMBERS WEBSITE: barterpays.biz Dear Member: Welcome to BarterPays! BarterPays! values your membership and looks forward to working with your company. Our goal is to refer additional business to you, while bringing you the services and products you desire. Our staff is here for you, and we promise to work hard to service your account. Together we will work on a monthly budget with the goal of maximizing your business’s growth while utilizing your barter dollars. As soon as you join, your BarterPays! broker will call you to learn more about your business so she can market you effectively and accurately to other members. We believe this service will prove invaluable to you; you will now have another company promoting and selling your company. We are very happy you have decided to join the BarterPays! family of traders. Call us: we really want to hear from you... ... before you pay cash for anything. Make the Network your first call. If we have it available on trade, you just saved your cash! Use your cash when something is not available on trade. ...when you want a product or service not available in our membership. We aggressively pursue business prospects that we know can best serve our membership. Let us know it’s on your Wish List — and we’ll go after it. ...with barter problems. Your problems are of great concern to us and we aim to satisfy our membership’s needs. ...with referrals. Your referrals of prospective members help you and your membership. A larger Network will bring you more shopping selections and increased opportunity for more business. And we pay a referral fee for every business you help us recruit. ...to authorize every purchase. BarterPays! is open Monday to Friday. You may call us during business hours or if you prefer, use our 24-hour online system for transaction processing. Do not release merchandise or perform a service without getting an authorization number. If you have not already done so, please register your company at the members-only BarterPays.biz website. With warmest regards, Faye Alba Director 1.1 Rev. January 2015 Key Policies The BarterPays! Rules are part of your Membership Agreement. They are the policies and regulations of our Network. Below we list the key policies of the BarterPays! Rules, in non-legalspeak. Please review the actual BarterPays! Rules online (See Terms and Conditions) for the policies in full. • Identify yourself as a member of BarterPays!. • Get your referrals for purchases from your BarterPays! broker, not other members. • BarterPays! does not guarantee to bring you new business; you need to take advantage of the marketing tools we offer and promote yourself. • BarterPays! is not responsible if a product or service you want is unavailable. • Members that sell more in the Network get to purchase items that are in limited supply and greater demand. • Sell at 100% BarterPays!; no part-cash deals or only-cash deals are permitted. • Do not exclude, restrict or limit your offerings without written approval from BarterPays!. • If a member refuses to service you on barter, do not pay cash to the business. Let us know immediately. • Do not refuse business or go “on hold” without advising BarterPays!. • If you can’t barter it, you can’t sell it to a member for cash. • Do not price gouge or charge more than normal, everyday prices. • Do not ask a member to honor a coupon or discount when purchasing. • There are surcharge fees for some purchases at high-demand members and categories, determined by your own sales volume and performance in BarterPays!, and your own business’s offerings and category. • Do not switch a deal originated from BarterPays! to direct trades. • Do not switch a deal originated from BarterPays! to other barter networks. • Do not give out our confidential member names or anything printed or distributed by BarterPays! to other barter groups. • BarterPays! will freeze your barter dollars if your account is past-due in paying fees, your account is overdrawn, or you have violated member policy. • BarterPays! will freeze your barter dollars if you have disputed a credit card payment to us, until the dispute is resolved. • Broker’s fee is due at time of sale for any purchase of $500 or more. • BarterPays! is not responsible for problem transactions. • Members that have terminated accounts must pay their negative trade balance in US Funds. More member information is online. Please register at members-only BarterPays.BIZ so you can review your accounting activity, place free business listings in the membership Directory, and browse the member listings. 1.2 Rev. January 2015 Please contact your BarterPays! broker for referrals. Restaurants and select other member categories are online at BarterPays.biz. Advertising & Marketing •Quick Copy Shops •Full-Service Printing •Graphic Design •Promotional Items •Ad Specialties •Website Design •Website Hosting •Search Engine Optimization •Social Media Maintenance •Copywriting •Direct Mail Advertising •Coupon Advertising •Mobile Billboards •Newspaper Advertising •Magazine Advertising •Radio Advertising •Commercial Photography •Commercial Videography •Online Advertising •Marketing to select markets including Latino, Jewish, Adults, Family, Location Business •Airport Transportation •Accounting •Auto/Fleet Maintenance •Payroll and Bookkeeping •Answering Services •Legal Services •Sales Training •Chamber-of-Commerce Memberships •Fire Suppression •Client Gift Baskets •Food Deliveries •Store & Office Leases •Building & Exterior Maintenance •Building Repairs •Water/Coffee/Vending •Professional Services •Cleaning Supplies •Trucking •Commercial Cleaning •Computer Services •Copy Machines •Decorating •Awnings •Electrical Services •Employee Benefits •Flooring •Florists & Gift Baskets •Glass & Mirrors •Healthcare Products •Beauty Products & Makeup •Hotel Accommodations •Office Furniture •Legal Services •Limousine Transportation •Meeting Rooms •Music-on-Hold •Office Equipment •Office Supplies •Computer Services •Painting •Parking Lot Maintenance •Pest Control •Signage •Shoe Stores •Car Rentals •Chocolate & Candy Shops •Chiropractic •Contact Lenses •Day Care Facilities •Dental Care •Orthodontia •Medical Services •Health Services •Dry Cleaning •Eyecare/Glasses •Hearing Aids •Legal Services Home Care & Construction •Florists •Engineers, Surveyors, Architects •Gifts •Pools & Spas Sales & Supplies •Sports Memorabilia •Roofing & Siding •Fine Jewelry •Windows & Doors •Activities: Swim, Tennis, Golf •Retractable Screens •Kids: Karate, Music, Art Lessons •Home Window Tinting •Kids: College Counseling, Tutoring •Landscaping & Lawn Service •Moving Vans & Services •Stairs •Leather Goods: Handbags, Wallets •Heating/Air Conditioning Services •Diving Equipment & Lessons •Plumbing •Musical Instruments •Septic, Sewer & Drain •Fitness, Personal Training •Decorator Items •Moving Vans, Storage, Packing Supplies •Beauty Salons & Spas •Weight Loss •Custom Picture Framing •Hotels •Patio Furniture •Ladies Accessories •Barbecue Grills •Fine Jewelry & Watches •Fireplace Sales/Maintenance •Limousine Companies •Mattresses, Bedroom Furniture •Massage Therapy •Home Furniture & Accessories •Pet Care & Supplies •Gutter Repair •Schools: Driving, Boat •Heating/ Air Conditioning Service •Daycare •Painting & Powerwashing •Day Camp •Asphalt Paving & Seal Coating •Restaurants •Lighting, Interior/Exterior •Delis •Landscaping: Cuts, Maintenance, •Bakeries Nurseries •Catering •Snow Removal •Vacations: Pocono Rentals, Worldwide •Cleanout Services Resorts, Jersey Shore Inns •Dumpster Rentals •Broadway & Local Theatre •Electrical & Lighting •Concerts •Marble & Granite •Sporting Events •Stone, Tile, Sales/Installation •Travel •Antiques •Tuxedo Rentals •Electronics Sales/Repairs •Party Planning •Appliances/Vacuums Sales/Repairs •Party Rentals •Security & Surveillance Systems •Entertainment for Hire •Carpet Cleaning •Party Supplies & Decorations •Art, Murals •Bar Mitzvahs, Weddings, Sweet Sixteens •Pest Control •Anniversary, Engagement Parties •Home Maintenance •Kids’ Birthday Parties •Home Remodeling •Social Photography •Water Purification/Softeners •Cosmetic Surgery & Treatments •Floor Care •Carpet, Tile, Wood Flooring Vehicle Maintenance •Carpet, Upholstery, Air Duct Cleaning •Auto/Fleet Maintenance •Window Washing •Auto Body & Paint •Window Treatments •Auto Detailing •Auto Glass Tinting Personal •Windshield Replacement •Tailoring/Alterations •Transmission Service •Auto Repairs •Oil Changes •Birthday Parties •Tune-ups •Bait & Tackle •Phone Services •Phone Wiring •Printing •Rental Cars •Restaurants •Catering •Screen Printing and Embroidery •Security Systems •Trade Show Expos •Business Seminars •Video Production •Photography 2.1 Rev. January 2015 Check out the interactive barter website. We have a members-only section at www.BarterPays.biz. Please register your account to access the BarterPays! interactive website. You’ll be able to navigate member listings in select categories, and to place classified listings, last minute deals, and more. You can review travel, shop the TradeMart, and purchase tickets and gift certificates. You can review your account history and get your monthly statements online. You so not have to register to do authorizations online. Live help during business hours. Your barter reps are here to help you navigate your way around the BarterPays! Network. The main way you will get information on member availability is by emailing or calling the barter gals for referrals. When you are looking to spend, we start by referring the members that offer the greatest availability in our Network, and usually the best values, too. We will refer by phone in most cases so we can discuss your needs (but sometimes by email or text, if you prefer). We refer initially the members that make up the majority of our membership. We suggest limousines, accountants, carpet cleaners, photographers, day camp, dry cleaning, advertising and marketing opportunities. For more complex referrals, such as home improvement projects, an advertising campaign, or wedding plans, we do not refer via email; we need to talk! In most cases, we will place your florist orders, gift basket deliveries and limousine transportation for you. We select the companies that best match your needs. Call us to place your home delivery of plants and floral arrangements, and to book your car service. And, if a small glitch occurs with any of the referrals the brokers have given you, or from the Directory listings online, you can call us and we’ll help you through the process of connecting with the original referral, or finding an alternate source for your needs. We want to know how the referrals we gave you panned out. We want to know if you’re satisfied. More member information is online. Please register at members-only BarterPays.BIZ so you can review your accounting activity, place free business listings in the membership Directory, and browse the member listings. 2.2 Rev. January 2015 How to authorize your sales transactions To record your sales. • Use the online system on BarterPays.biz, or • Call the BarterPays! office during business hours for live help. The Seller is responsible for calling in his/her own sales. An employee can run an authorization as you don’t have to be logged in or be a registered user to access the Authorizations screen online. • Go to www.barterpays.com or www.barterpays.biz and click on Authorizations. • Enter the Buyer’s seven-digit account number (the main account number is five-digits, plus the twodigit individual for a Member; seven digits for a non-member Diners/Plus card), • Then enter your five-digit Seller’s account number. • Enter the amount of transaction including cents. • Add an optional description line. • Authorize transaction. If the Member gets declined, you may call the BarterPays! office during business hours at (732) 364-4614 to see if we can override the barter purchase, or you may get a credit card for backup payment. • Optional: You may use the supplied BarterPays! two-part Transaction Form to record the transaction. The Seller and Buyer each retain a copy for their records. You can also record the authorization number on a contract, receipt, etc. • The barter dollars will be available to the Seller’s account the following morning after we update. BarterPays! reserves the right to withhold barter dollars for work not yet completed. • Call a barter rep during business hours to process a refund or credit adjustment. The online system cannot process refunds. Monthly Statements and Fee Processing Your BarterPays! monthly Statement is available online for review by the second business day of the month (except in emergency situation). You will need to register on BarterPays.biz. If you are set up for automatic credit card payments, your credit card will be billed on or about the tenth of the month. You have thirty (30) days from Statement date to review for errors. If you discover an error, please notify BarterPays! immediately. If you handle your own credit card processing, or pay by check or cash, please ensure payment is received by the fifteenth of the month to avoid late fees and account freeze. If you pay your fees by credit card and discover an error: Do not dispute the transaction fee with your credit card company, but please call BarterPays!. If you are due a refund for any charge, the cash credit will be applied towards future cash fees due to BarterPays!. Disputing credit card payments may result in a freeze of your BarterPays! account until the dispute is settled. The BarterPays! software will retain twelve (12) months of Statements online. We recommend you print them out to ensure you have a hard copy for your tax records. More member information is online. Please register at members-only BarterPays.BIZ so you can review your accounting activity, place free business listings in the membership Directory, and browse the member listings. 3.1 Rev. January 2015 Your membership cards Your BarterPays! membership card is your identification card and credit card for the BarterPays! system. Each membership card has its own individual identification number; you can track purchases by cardholder on your account. Your account number has five digits. However, each member has its own two-digit number to differentiate cardholders. Please bring your cards with you when you are purchasing with a BarterPays! vendor. Membership cards are required for identification and are not transferable. Please do not give your BarterPays! card to anyone other than the name assigned on the card. This is for your security and protection. We recommend issuing a card for each person who has authority to use your barter account on an ongoing basis. For short-term or one-time use, we suggest you accompany the person making a barter purchase, or buy a non-member DinersPlus card, as described below. All forms, including Member Card modifications form, are online. Give Diners/Plus cards (originally Debit Cards) ... and save your cash! • Holiday Gifts to Family and Friends • Bonuses and Sales Commissions to Employees and Reps • Payments to Vendors and Contractors • Charitable Contributions • Perfect Gift! The recipient chooses from an online listing of SELECT member restaurants, delis, and entertainment, and the Plus card is also valid at many other member non-construction services, including SELECT: beauty care, limousines, healthcare, carpet cleaning, extermination, professional services, jewelry stores, party planning, and lots more! • Security and Protection for You: There’s no exposure of your private account information; Diners/Plus allow you to distribute barter dollars safely and securely. • Easy to get started • Make Additional Deposits any Time You Want. Deposit barter dollars into the Diners/Plus online. (This is a great way to pay sales commissions and bonuses to employees.) All forms, including purchasing Diners/Plus cards, are online. More member information is online. Please register at members-only BarterPays.BIZ so you can review your accounting activity, place free business listings in the membership Directory, and browse the member listings. 3.2 Rev. January 2015 Tipping and Restaurant Policies We are happy to make your dinner reservations and recommend dining in your area. Call us! To sign for a meal, bring your membership card with you to participating restaurants. Restaurants accept member card, with exceptions noted on restaurant listing online. We recommend you call first to ensure restaurant is currently accepting BarterPays!. Please call office immediately if you are refused. Most member restaurants do NOT sell gift certificates or gift cards. Instead, order BarterPays! DinersCards, ideal for gift-giving. We do have a small amount of gift certificates from select members who wish us to sell them. Call the office for current inventory or check the BarterPays.biz for available gift certificates in stock. Eating at Restaurants on Weekends and Big Holidays Please be respectful of our restaurant members and keep in mind that weekends and special occasions are the main time the average restaurant makes money for the week. If you have a party over six, need catering or a private room, or wish to dine during peak periods such as Valentine’s Day, Mother’s Day or graduation nights, please contact BarterPays! for assistance in scheduling. When possible, make an effort to patronize your favorite eateries on weekdays or during off hours. Most of our small restaurants that offer fine dining require reservations; please mention BarterPays!. Gratuity Policies at Restaurants 20% minimum tip is required (depending on establishment). Larger parties, particularly those that sit awhile, require a larger percentage. Remember to include an additional 7% for NJ State sales tax. 10% tip for takeout orders or delivery at restaurants (not delis). Tip and tax must be left in cash (not credit card, check or barter dollars) on the table or given to the server. BarterPays! maintains a large, quality selection of restaurants with your cooperation. Do not risk your restaurant trading privileges by tipping short. If you receive poor service and feel an 20% tip is not appropriate, please advise the manager why you are tipping short. Celebrations and Special Events. We have great caterers who can do off-premises catering for you at all price points. Our caterers are NOT listed on our Restaurant List. When you are planning a cocktail party, summer pool party, buffet dinner, corporate lunch, elegant brunch, graduation celebration, engagement party, or dessert party, call us! We also have DJs, casino nights, rentals, invitations and decorations. Tipping Guidelines Other Industries: • Limo service: 20% cash gratuity plus tolls and tax • DJs, performers: 10-20% • Beauty professionals, massage therapists, dog groomers: 20% (plus NJ sales tax). It’s customary to tip owners. • Takeout/delivery at restaurants (not delis): 10% tip More member information is online. Please register at members-only BarterPays.BIZ so you can review your accounting activity, place free business listings in the membership Directory, and browse the member listings. 3.3 Rev. January 2015 We pay for referrals... double payout during your first days as a Member! Your referrals help to make BarterPays! a stronger and more effective Network. As our membership grows, so does your business, because we can provide you with more companies who want to use your products and services. We appreciate these referrals and pay up $100, $250, even $500 BP for qualified referrals that lead to new memberships. We double the referral bonus during your first 30 days of membership! Here’s what you can do: 1 Tell the prospect to check out the BarterPays.com website, and that someone from BarterPays! will call them. 2 And then you give us their info, either by filling out form below or online, or calling the barter gals. That is all you have to do to earn $100 to $1,000 BP. Thank you, in advance, for spreading the word about BarterPays!. Please give us the information below of companies you know that want more business, or use our online Referral Form. We will contact them about joining BarterPays!. Company ____________________________________________ Contact Name ________________________________________ Company ____________________________________________ Contact Name ________________________________________ Position _______________________________________________ Position _______________________________________________ Daytime Phone or Cell_________________________________ Daytime Phone or Cell_________________________________ Location______________________________________________ Location______________________________________________ Type of Biz ____________________________________________ Type of Biz ____________________________________________ ________________________________________________ ________________________________________________ (We pay $100-$500 BP when the new member sells $500 BP in six months.) (We pay $100-$500 BP when the new member sells $500 BP in six months.) BARTER BUZZ: I know this new member, and I was helpful by spreading the good Barter Buzz. Please credit me up to $25 BP. _____ BARTER BUZZ: I know this new member, and I was helpful by spreading the good Barter Buzz. Please credit me up to $25 BP. REFERRAL: What/when did you talk to decisionmaker about BPI? _________________________ _____ ________________________________________________ LEAD: I didn’t talk to this business but would like for my own use; this company could benefit from a BarterPays! membership. (BarterPays! doesn’t pay for leads, but we’ll try hard to get any requests on your Wish List.) _____ _____ REFERRAL: What/when did you talk to decisionmaker about BPI? _________________________ _____ ________________________________________________ LEAD: I didn’t talk to this business but would like for my own use; this company could benefit from a BarterPays! membership. (BarterPays! doesn’t pay for leads, but we’ll try hard to get any requests on your Wish List.) _____ Member _______________________________________________________________ Date____________________________________________ Thank you for your referrals! More member information, including all forms, is now online. 4.1 Rev. January 2015 First 30, 90 Days During your first 30 days of membership, we offer free printing and double the referral bonuses; after 90 days we want to make sure you are happy with the program... and we’ll refund your initial membership fee if you’re not completely satisfied. 1 First 30: Your First Flyer Printed FREE! We’ll print and distribute your flyer in our monthly mailing for FREE, when you supply your flyer for printing during the first 30 days of membership. We’ll need your camera-ready advertisement on white background with black print, 8-1/2 x 11 inches. No gray screens, photographs or heavy reverses, please. Email to [email protected] or drop off a hard copy at the office. Hurry! Offer expires 30 days from Membership Join Date! If you prefer to supply us with at least 500 printed trifolds, flyer or postcard, you can use your free flyer printing credit anytime during the next 12 months of membership. 2 First 30: Thank you for recommending us; earn double on referrals! We appreciate these referrals and pay up to $500 BP for qualified referrals that lead to new memberships — we double the referral bonus during your first 30 days of membership, so you can earn up to $1,000BP per referral. 3 At 90 Days: Money-Back Guarantee. Members may terminate their account anytime. However, we will refund the initial membership fee at 90-100 days of fair trading. Notify us by phone, email, mail, or in person. Any fees due are deducted from the initial membership fee. Member cards and red book must be returned. Any earned trade balance is paid in a BarterPays! DinersCard. A new member will not qualify for membership fee refund if s/he: • Refuses to serve other members during the trial period, or ignores member requests to serve. • Violates fair-trading policies, including, but not limited to: Solicits members to do business outside of BarterPays!, part-cash transactions, price gouging, or otherwise violates the Member policies. • Fails to provide the BarterPays! marketing team advertising flyer during the first 30 days of membership, that BarterPays! prints and distributes at no charge to the current member base. • Terminates account before or after trial period. More member information is online. Please register at members-only BarterPays.BIZ so you can review your accounting activity, place free business listings in the membership Directory, and browse the member listings. 5.1 Rev. January 2015
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