NOTE: Should you have landed here as a result of a search engine (or other) link, be advised that these files contain material that is copyrighted by the American Medical Association. You are forbidden to download the files unless you read, agree to, and abide by the provisions of the copyright statement. Read the copyright statement now and you will be linked back to here. JM Part A Medicare Advisory What’s Inside... Latest Medicare News for JM Part A CMS e-News...................................................................................................................2 CMS Proposes 2018 Payment and Policy Updates for Medicare Hospital Admissions, Releases a Request for Information.......................................3 Multiple Provider Information.....................................................................................4 There is Still Time to Evaluate Our Services!...........................................................4 July 2017 Quarterly Average Sales Price (ASP) Medicare Part B Drug Pricing Files and Revision to Prior Quarterly Pricing Files..................................................5 FISS Implementation of the Restructured Clinical Lab Fee Schedule......................7 eAudit to Generate Reports for Claims under Complex Medical Review!...............8 Action Needed: Due to Increased CMS Security Requirements, eServices Portal Users Must Sign Up for Multi-Factor Authentication (MFA) by July 1, 2017.........9 We’d Love Your Feedback!..................................................................................... 11 eServices Makes Asking a Medicare Question Easier!...........................................12 Managing Multiple eService Accounts Just Got Easier with Account Linking!.....13 Get Your Medicare News Electronically.................................................................13 Medicare Learning Network® (MLN)....................................................................14 CallBack Assist........................................................................................................15 Hospital Information...................................................................................................15 Payment for Moderate Sedation Services...............................................................15 Update to Common Working File (CWF) Blood Editing on Medicare Advantage (MA) Enrollees’ Inpatient Claims for Indirect Medical Education (IME) Payment........................................................................................................17 Next Generation Accountable Care Organization (NG ACO) – All Inclusive Population Based Payment (AIPBP) Implementation.............................................18 Learning and Education Information........................................................................19 Innovation Today for Success Tomorrow Workshop..................19 Educational Events Where You Can Ask Questions and Get Answers from Palmetto GBA.................................................................................................21 Medical Policy Information........................................................................................22 Part A Local Coverage Determinations (LCDs) Updates........................................22 Part A/B Medicare Administrative Contractor (MAC) Local Coverage Determinations (LCDs) Updates.............................................................................23 palmettogba.com/jma The JM Part A Medicare Advisory contains coverage, billing and other information for Jurisdiction M Part A. This information is not intended to constitute legal advice. It is our official notice to those we serve concerning their responsibilities and obligations as mandated by Medicare regulations and guidelines. This information is readily available at no cost on the Palmetto GBA website. It is the responsibility of each facility to obtain this information and to follow the guidelines. The JM Part A Medicare Advisory includes information provided by the Centers for Medicare & Medicaid Services (CMS) and is current at the time of publication. The information is subject to change at any time. This bulletin should be shared with all health care practitioners and managerial members of the provider staff. Bulletins are available at no-cost from our website at http://www.PalmettoGBA.com/Medicare. CPT only copyright 2015 American Medical Association. All rights reserved. CPT is a registered trademark of the American Medical Association. Applicable FARS\DFARS Restrictions Apply to Government Use. Fee schedules, relative value units, conversion factors and/or related components are not assigned by the AMA, are not part of CPT®, and the AMA is not recommending their use. The AMA does not directly or indirectly practice medicine or dispense medical services. The AMA assumes no liability for data contained or not contained herein. The Code on Dental Procedures and Nomenclature is published in Current Dental Terminology (CDT), Copyright © 2012 American Dental Association (ADA). All rights reserved. May 2017 Volume 2017, Issue 05 Medical Policy Information (Continued) Response to Comments for the Somatosensory Testing Local Coverage Determination (LCD) – LCD Number: L33471......................................................24 Part A/B Local Coverage Determinations (LCDs) Article Updates........................25 Provider Enrollment Information..............................................................................27 Provider Enrollment Revalidation – Cycle 2..........................................................27 Tools That You Can Use...............................................................................................35 Medicare Credit Balance Report Module................................................................35 Split Billing Module................................................................................................36 Helpful Information.....................................................................................................37 Contact Information for Palmetto GBA Part A.......................................................37 Innovation Today for Success Tomorrow Workshop Palmetto GBA - JM A/B MAC will present an informative workshop in Virginia and West Virginia that will provide information related to the most common errors identified through a variety of data analysis and tips to avoid them. This workshop sessions will held on Wednesday, Mary 24, 2017 in Charleston, West Virginia and on Thursday, May 25, 2017 in Roanoke, Virginia. For more information and registration instructions to attend these workshop session, please go to Page 19 of this issue. CMS E-NEWS CMS e-News will contain a week’s worth of Medicare-related messages from the Centers of Medicare & Medicaid Services (CMS). These messages ensure planned, coordinated messages are delivered timely about Medicare-related topics. Please share with appropriate staff. To view the most recent issues, please copy and paste the following links into your Web browser: April 20, 2017 https://www.cms.gov/Outreach-and-Education/Outreach/FFSProvPartProg/Downloads/2017-04-20-eNews. pdf April 13, 2017 https://www.cms.gov/Outreach-and-Education/Outreach/FFSProvPartProg/Downloads/2017-04-13-eNews. pdf April 6, 2017 https://www.cms.gov/Outreach-and-Education/Outreach/FFSProvPartProg/Downloads/2017-04-06-eNews. pdf March 30, 2017 https://www.cms.gov/Outreach-and-Education/Outreach/FFSProvPartProg/Downloads/2017-03-23-eNews. pdf CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 2 05/2017 CMS Proposes 2018 Payment and Policy Updates for Medicare Hospital Admissions, Releases a Request for Information Proposed rule seeks transparency, flexibility, program simplification and innovation to transform the Medicare program. On April 14, CMS issued a proposed rule external link (https://www.federalregister.gov/ documents/2017/04/28/2017-07800/medicare-program-hospital-inpatient-prospective-paymentsystems-for-acute-care-hospitals-and-long) that would update 2018 Medicare payment and polices when patients are admitted into hospitals. The proposed rule aims to relieve regulatory burdens for providers; supports the patient-doctor relationship in health care; and promotes transparency, flexibility, and innovation in the delivery of care. “Through this proposed rule we want to reduce burdens for hospitals so they can focus on providing high quality care for patients,” said CMS Administrator Seema Verma. “Medicare is better able to support the work of dedicated hospitals and clinicians who provide the care that people need with these more flexible and simplified approaches.” CMS is committed to transforming the health care delivery system – and the Medicare program – by putting a strong focus on patient-centered care, so providers can direct their time and resources to patients and improve outcomes. In addition to the payment and policy proposals, CMS is releasing a Request for Information to solicit ideas for regulatory, policy, practice and procedural changes to better achieve transparency, flexibility, program simplification and innovation. This will inform the discussion on future regulatory action related to inpatient and long-term hospitals. In relieving providers of administrative burdens and encouraging patient choice, CMS is proposing: • a one year regulatory moratorium on the payment policy threshold for patient admissions in long-term care hospitals while CMS continues to evaluate long-term care hospital policies • to reduce clinical quality measure reporting requirements for hospitals that have implemented electronic health records Due to the combination of proposed payment rate increases and other proposed policies and payment adjustments, CMS projects that hospitals would see a total increase in inpatient operating prospective payments of 2.9 percent in fiscal year 2018. CMS also projects that, based on the changes included in the proposed rule, payments to long-term care hospitals would decrease by approximately 3.75 percent in fiscal year 2018. For More Information: • Full text of this excerpted CMS press release external link (issued April 14) (https://www.cms.gov/ Newsroom/MediaReleaseDatabase/Press-releases/2017-Press-releases-items/2017-04-14.html) CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 3 05/2017 • CMS fact sheet external link (https://www.cms.gov/Newsroom/ MediaReleaseDatabase/Fact-sheets/2017-Fact-Sheet-items/2017-04-14. html?DLPage=1&DLEntries=10&DLSort=0&DLSortDir=descending) MULTIPLE PROVIDER INFORMATION There is Still Time to Evaluate Our Services! There is still time to share your experiences about the services we provide. Please complete the MAC Satisfaction Indicator (MSI) survey. These survey results will help us find ways to better serve you. To take the survey, go to: https://cfigroup.qualtrics.com/jfe/form/SV_3WeVjGWpc5NQXOJ?MAC_BRNC=11&MAC=JM – Palmetto Thank you for the feedback provided to us throughout 2016. We made a lot of improvements to our services and have more planned in the coming months. In response to the provider feedback we created the following educational resources and enhancements: • Developed Part A EDI Enrollment Instructions Guide Module • Developed Provider Enrollment Training Modules o Part A Provider Enrollment 101 Module o Part A Provider Enrollment – PECOS Module • Enhanced the Website Search Feature: Updated the web content manager algorithm to assure the newest postings display first as new items are posted Computer Telephony Integration (CTI) or ‘screen pop’ was implemented in January of 2017. This technology enables our Interactive Voice Response Unit (IVR) to interact with our inquiry tracking system. Providers using the IVR enter their NPI, PTAN and tax identification number along with beneficiary information for claim specific inquiries. Your provider and claim specific information auto-populates the CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 4 05/2017 Customer Service Associate’s (CSA) inquiry record eliminating the need for you to repeat the information to the CSA. Please ensure you provide this information as prompted each and every time to call our consolidated toll-free number. You are able to press ‘0’ at any time in the IVR to reach a CSA. This ‘opt-out’ feature allows the caller to speak directly with a CSA when the inquiry is complex or the caller knows the information needed is not available in the IVR. It is important to note that the caller will be referred back to the IVR for information that is available in the IVR. When you opt-out of the IVR, you will be prompted to provide your provider specific and claim information. It is important to supply all information when prompted so the CSA receives your information as soon as your call is answered. We continue to streamline the IVR messages to reduce the number of messages and to provide options for bypassing the message. This is an ongoing effort that is projected for completion by the end of June. Our Outreach and Education Team heard the provider community feedback about wanting more opportunities for questions and answers and as a result, we have started highlighting these monthly offerings in our Medicare Advisory in a section called ‘Educational Events Where You Can Ask Questions and Get Answers from Palmetto GBA’. We hope you will consider attending some of our events this year. Thank you for your feedback. July 2017 Quarterly Average Sales Price (ASP) Medicare Part B Drug Pricing Files and Revision to Prior Quarterly Pricing Files MLN Matters® Number: MM10016 Related CR Release Date: April 7, 2017 Related CR Transmittal Number: R3746CP Related Change Request (CR) Number: 10016 Effective Date: July 1, 2017 Implementation Date: July 3, 2017 Provider Type Affected This MLN Matters® Article is intended for physicians, providers, and suppliers submitting claims to Medicare Administrative Contractors (MACs) for services provided to Medicare beneficiaries. Provider Action Needed Change Request (CR) 9945 provides the July 2017 quarterly update and instructs MACs to download and implement the July 2017 ASP drug pricing files and, if released by the Centers for Medicare & Medicaid Services (CMS), the revised April 2017, January 2017, October 2016, and July 2016 Average Sales Price (ASP) drug pricing files for Medicare Part B drugs. Medicare will use these files to determine the payment limit for claims for separately payable Medicare Part B drugs processed or reprocessed on or after July 3, 2017, with dates of service July 1, 2017, through September 30, 2017. MACs will not search and adjust claims previously processed unless brought to their attention. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 5 05/2017 Background The ASP methodology is based on quarterly data submitted to CMS by manufacturers. CMS will supply contractors with the ASP and Not Otherwise Classified (NOC) drug-pricing files for Medicare Part B drugs on a quarterly basis. Payment allowance limits under the OPPS are incorporated into the Outpatient Code Editor (OCE) through separate instructions. The following files are related to this most recent update: • July 2017 ASP and ASP NOC – Effective Dates of Service: July 1, 2017, through September 30, 2017 • April 2017 ASP and ASP NOC – Effective Dates of Service: April 1, 2017, through June 30, 2017 • January 2017 ASP and ASP NOC – Effective Dates of Service: January 1, 2017, through March 31, 2017 • October 2016 ASP and ASP NOC – Effective Dates of Services: October 1, 2016, through December 31, 2016 • July 2016 ASP and ASP NOC – Effective Dates of Service: July 1, 2016, through September 30, 2016 For any drug or biological not listed in the ASP or NOC drug-pricing files, MACs will determine the payment allowance limits in accordance with the policy described in the “Medicare Claims Processing Manual,” Chapter 17, Section 20.1.3, which is available at https://www.cms.gov/Regulations-andGuidance/Guidance/Manuals/Downloads/clm104c17.pdf. For any drug or biological not listed in the ASP or NOC drug-pricing files that is billed with the KD modifier, contractors shall determine the payment allowance limits in accordance with instructions for pricing and payment changes for infusion drugs furnished through an item of Durable Medical Equipment (DME) on or after January 1, 2017, associated with the passage of the 21st Century Cures Act. Additional Information The official instruction issued to your MAC regarding this change is available at https://www.cms.gov/ Regulations-and-Guidance/Guidance/Transmittals/2017Downloads/R3746CP.pdf. If you have any questions, please contact your MAC at their toll-free number. That number is available at https://www.cms.gov/Research-Statistics-Data-and-Systems/Monitoring-Programs/Medicare-FFSCompliance-Programs/Review-Contractor-Directory-Interactive-Map/. Document History Date of Change April 7, 2017 Description Initial Article Released CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 6 05/2017 FISS Implementation of the Restructured Clinical Lab Fee Schedule MLN Matters® Number: MM9837 Revised Related Change Request (CR) #: CR 9837 Related CR Release Date: March 23, 2017 Effective Date: January 1, 2018 Related CR Transmittal #: R3740CP Implementation Date: July 3, 2017 Note: This article was revised on March 23, 2017, to reflect the revised CR9837 issued that day. In the article, the CR release date, transmittal number, and the Web address for accessing CR9837 are revised. All other information remains the same. Provider Types Affected This MLN Matters® Article is intended for clinical laboratory providers submitting claims to Medicare Administrative Contractors (MACs) for services paid under the Clinical Lab Fee Schedule (CLFS) and provided to Medicare beneficiaries. Provider Action Needed Change Request (CR) 9837 informs MACs about the changes to the Fiscal Intermediary Shared System (FISS) to incorporate the revised CLFS containing the National fee schedule rates. Make sure that your billing staffs are aware of these changes. Background Section 216 of Public Law 113-93, the “Protecting Access to Medicare Act of 2014,” added Section 1834A to the Social Security Act (the Act). This provision requires extensive revisions to the payment and coverage methodologies for clinical laboratory tests paid under the CLFS. The Centers for Medicare & Medicaid Services (CMS) published the CLFS final rule “Medicare Clinical Diagnostic Laboratory Tests Payment System Final Rule” (https://www.gpo.gov/fdsys/pkg/FR-2016-06-23/pdf/2016-14531.pdf) (CMS1621-F) was displayed in the Federal Register on June 17, 2016, and was published on June 23, 2016, which implemented the provisions of the new legislation. The final rule set forth new policies for how CMS sets rates for tests on the CLFS and is effective for dates of service on and after January 1, 2018. Beginning on January 1, 2017, applicable laboratories will be required to submit private payor rate data to CMS. (See MLN Matters Article SE1619 (https://www.cms. gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNMattersArticles/Downloads/ SE1619.pdf) for further details of the laboratory data reporting requirements.) In general, with certain designated exceptions, the payment amount for a test on the CLFS furnished on or after January 1, 2018, will be equal to the weighted median of private payer rates determined for the test, based on data collected from laboratories during a specified data collection period. In addition, a subset of tests on the CLFS, Advanced Diagnostic Laboratory Tests (ADLTs), will have different data, reporting, and payment policies associated with them. In particular, the final rule discusses CMS’ proposals regarding: • Definition of “applicable laboratory” (who must report data under Section 1834A of the Act) • Definition of “applicable information” (what data will be reported) CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 7 05/2017 • Data collection period • Schedule for reporting data to CMS • Definition of ADLT • Data Integrity • Confidentiality and public release of limited data • Coding for new tests on the CLFS • Phased in payment reduction Additional Information The official instruction, CR9837, issued to your MAC regarding this change is available at https://www. cms.gov/Regulations-and-Guidance/Guidance/Transmittals/2017Downloads/R3740CP.pdf. MLN Matters Article SE1619 has more details at https://www.cms.gov/Outreach-and-Education/ Medicare-Learning-Network-MLN/MLNMattersArticles/Downloads/SE1619.pdf. The final regulation for the revised CLFS is available at https://www.gpo.gov/fdsys/pkg/FR-2016-06-23/ pdf/2016-14531.pdf. If you have any questions, please contact your MAC at their toll-free number. That number is available at https://www.cms.gov/Research-Statistics-Data-and-Systems/Monitoring-Programs/Medicare-FFSCompliance-Programs/Review-Contractor-Directory-Interactive-Map/. Document History • November 10, 2016 - Initial article released • March 23, 2017 - Article revised to reflect revised CR9837. In the article, the CR release date, transmittal number, and the Web address of the CR are revised. All other information remains the same. eAudit to Generate Reports for Claims under Complex Medical Review! Electronic Audit (eAudit) is a new function available in the eServices online portal, which allows providers the ability to access personal reports of audit results for claims which have been chosen for Complex Medical Review by various Medicare review contractors. eAudit gives providers the opportunity to see what claims may be pending Complex Medical Review currently and the results of any recent review decisions. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 8 05/2017 This information can be used for self-assessment of provider performance on Medicare audits utilizing a dashboard which contains the most common denial reasons. The eAudit tool currently features CERT contractor claim review data with JM Medicare Administrative Contractor (MAC) Medical Review and JM Appeal review data coming soon! How do I use the eAudit function? To get started, log into the eServices portal using your user ID and select the eAudit tab, which is located under the eReview tab. The screen will automatically populate with a summary table of your CERT audit data by error code category. Full details can be found in the eServices User Guide. If you don’t already have an eService account, register for one today. Example of eAudit in eServices Action Needed: Due to Increased CMS Security Requirements, eServices Portal Users Must Sign Up for Multi-Factor Authentication (MFA) by July 1, 2017 Why You Need It: It’s easier than you might think for someone to steal your password. Multi-factor authentication (MFA) can help your eServices account remain secure even if someone manages to obtain your password without your knowledge. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 9 05/2017 How It Works: The eServices MFA is an extra layer of security. Users may log into eServices and access the “My Account” tab in order to turn on this optional feature. Once activated, signing into your eServices account will work a little differently: 1. You’ll enter your password as usual 2. Then, you’ll select your preferred method of delivery between email or a text message CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 10 05/2017 3. Once you receive your verification code, you will enter it in the verification box and you’re in Deadline to Sign Up: • Providers have from now through March 31, 2017, to sign up for multi-factor authentication for each active user ID voluntarily. • April 1, 2017 to June 31, 2017, providers will be required to sign up for multi-factor authentication at enrollment, password reset and recertification. • Effective July 1, 2017, if you have not yet signed up for MFA, your account will automatically be set to MFA with the email address associated with the user ID. Note: Providers who have linked their accounts will only need to sign up for MFA for their default account. eServices User Manual: Please see the eServices User Manual for more information. We’d Love Your Feedback! Palmetto GBA is committed to continuously improve your customer experience. We welcome your feedback on your experiences with the PalmettoGBA.com website and the eServices portal. As a visitor to the Palmetto GBA’s website, you may be presented with an opportunity to take the website satisfaction survey. The next time the survey is offered to you, please agree to participate and provide us with your feedback. You have the opportunity to explain your comments, share your honest opinions, and tell us what you like and what you would like to see us improve. If you find a feature or tool specifically helpful, let us know including any suggestions for making them simpler to use. We continuously analyze your feedback and develop enhancements plans to better assist you with your experience. We value your opinion and look forward to hearing from you. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 11 05/2017 eServices Makes Asking a Medicare Question Easier! Palmetto GBA is pleased to announce the newest addition to our eService options---Secure eChat! This innovative feature allows providers to interact with designated Palmetto GBA staff so they can receive realtime assistance locating information on any topics or specialties they are searching for on the Palmetto GBA website or within the eServices online portal. The Secure eChat feature also allows users to dialogue with an online operator who can assist with patient or provider specific inquires or address questions that require the sharing of PHI information! Using Secure eChat is simple! This free portal is available to all Medicare providers as long as you have a signed Electronic Data Interchange (EDI) Enrollment Agreement on file with Palmetto GBA. Once in the eServices portal, from the bottom right corner select either Medicare Inquiries or eServices Help. If you do not have an eServices account, you can get started by clicking this eServices link https://www.onlineproviderservices.com/ecx_improvev2/. The Secure eChat feature is available during business hours to assist providers. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 12 05/2017 Managing Multiple eService Accounts Just Got Easier with Account Linking! Palmetto GBA is excited to announce the highly anticipated eService enhancement- Account Linking! No longer will providers need a separate login for each PTAN and NPI combination. Palmetto GBA now gives users the ability to link their previously assigned eServices user IDs under one default ID. Getting started is simple! Users should log into eServices with the user ID that they wish to designate as their default login ID. This is the user ID that will be used to access the linked accounts. Once the user has successfully logged into eServices, they will select the My Account Tab and then access the Account Linking sub-tab. This will allow the provider to choose the accounts they wish to link. Note: Providers are only able to link active eServices accounts. Once your accounts are linked you will be able to log in, click a drop down menu that lists all your linked NPI and PTAN combinations attached to your ID, and select the individual account you’d like to view. For complete step-by-step instructions, please view the eServices User Guide external link (http://www. palmettogba.com/eServicesuserguide). Get Your Medicare News Electronically The Palmetto GBA Medicare listserv is a wonderful communication tool that offers its members the opportunity to stay informed about: • • • • Medicare incentive programs Fee Schedule changes New legislation concerning Medicare And so much more! How to register to receive the Palmetto GBA Medicare Listserv: Go to http://tinyurl.com/PalmettoGBAListserv and select “Register Now.” Complete and submit the online form. Be sure to select the specialties that interest you so information can be sent. Note: Once the registration information is entered, you will receive a confirmation/welcome message informing you that you’ve been successfully added to our listserv. You must acknowledge this confirmation within three days of your registration. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 13 05/2017 Medicare Learning Network® (MLN) Want to stay informed about the latest changes to the Medicare Program? Get connected with the Medicare Learning Network® (MLN) – the home for education, information, and resources for health care professionals. The Medicare Learning Network® is a registered trademark of the Centers for Medicare & Medicaid Services (CMS) and the brand name for official CMS education and information for health care professionals. It provides educational products on Medicare-related topics, such as provider enrollment, preventive services, claims processing, provider compliance, and Medicare payment policies. MLN products are offered in a variety of formats, including training guides, articles, educational tools, booklets, fact sheets, web-based training courses (many of which offer continuing education credits) – all available to you free of charge! The following items may be found on the CMS web page at: https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/ index.html • MLN Catalog: is a free interactive downloadable document that lists all MLN products by media format. To access the catalog, scroll to the “Downloads” section and select “MLN Catalog.” Once you have opened the catalog, you may either click on the title of a product or you can click on the type of “Formats Available.” This will link you to an online version of the product or the Product Ordering Page. • MLN Product Ordering Page: allows you to order hard copy versions of various products. These products are available to you for free. To access the MLN Product Ordering Page, scroll to the “Related Links” and select “MLN Product Ordering Page.” • MLN Product of the Month: highlights a Medicare provider education product or set of products each month along with some teaching aids, such as crossword puzzles, to help you learn more while having fun! Other resources: • MLN Publications List: contains the electronic versions of the downloadable publications. These products are available to you for free. To access the MLN Publications go to: https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/MLN-Publications.html. You will then be able to use the “Filter On” feature to search by topic or key word or you can sort by date, topic, title, or format. MLN Educational Products Electronic Mailing List To stay up-to-date on the latest news about new and revised MLN products and services, subscribe to the MLN Educational Products electronic mailing list! This service is free of charge. Once you subscribe, you will receive an e-mail when new and revised MLN products are released. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 14 05/2017 To subscribe to the service: 1. Go to https://list.nih.gov/cgi-bin/wa.exe?A0=mln_education_products-l and select the ‘Subscribe or Unsubscribe’ link under the ‘Options’ tab on the right side of the page. 2. Follow the instructions to set up an account and start receiving updates immediately – it’s that easy! If you would like to contact the MLN, please email CMS at [email protected]. CallBack Assist CallBack Assist was implemented to improve the wait times during peak calling periods of the day. CallBack Assist allows providers to opt out for a same-day callback from a customer service representative (CSR). Typically, the callback occurs within one hour. This feature is a contact center best practice among the industry. Providers are encouraged to try this new option when offered to avoid long wait times for assistance. HOSPITAL INFORMATION Payment for Moderate Sedation Services MLN Matters® Number: MM 10001 Related Change Request (CR) #: CR 10001 Related CR Release Date: April 14, 2017 Effective Date: January 1, 2017 Related CR Transmittal #: R3747CP Implementation Date: May 15, 2017 Provider Types Affected This MLN Matters® Article is intended for physicians and other providers submitting claims to Medicare Administrative Contractors (MACs) for moderate sedation and anesthesia services provided to Medicare beneficiaries. What You Need to Know Change Request (CR) 10001 revises existing Medicare Claims Processing Manual language to bring the manual in line with current payment policy for moderate sedation and anesthesia services. Providers should refer to the revised Medicare Claims Processing Manual, Chapter 12 (Physicians/Nonphysician Practitioners), Sections 50 and 140 for information regarding the reporting of moderate sedation and anesthesia services. The revision is attached to CR10001. Make sure your billing staff is aware of these revisions. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 15 05/2017 Key Manual Changes General Payment Rule The fee schedule amount for physician anesthesia services furnished is, with the exceptions noted, based on allowable base and time units multiplied by an anesthesia conversion factor specific to that locality. The base unit for each anesthesia procedure is communicated to the MACs by means of the Healthcare Common Procedure Coding System (HCPCS) file released annually. The Centers for Medicare & Medicaid Services (CMS) releases the conversion factor annually. The base units and conversion factor are available at https:// www.cms.gov/Center/Provider-Type/Anesthesiologists-Center.html. Moderate Sedation Services Furnished in Conjunction with and in Support of Procedural Services Anesthesia services range in complexity. The continuum of anesthesia services, from least intense to most intense in complexity is as follows: local or topical anesthesia, moderate (conscious) sedation, regional anesthesia and general anesthesia. Moderate sedation is a drug induced depression of consciousness during which the patient responds purposefully to verbal commands, either alone or accompanied by light tactile stimulation. Moderate sedation does not include minimal sedation, deep sedation or monitored anesthesia care. Practitioners will report the appropriate CPT and/or HCPCS code that accurately describes the moderate sedation services performed during a patient encounter, which are performed in conjunction with and in support of a procedural service, consistent with CPT guidance. Other Manual Revisions to Sections 50 and 140 There are other minor revisions to these manual sections and those revised manual sections are attached to CR10001. Additional Information Your MAC will not search their files to either retract payment for claims already paid or to retroactively pay claims. They will adjust impacted claims that you bring to their attention. To view the official instruction, CR 10001 issued to your MAC regarding this change, refer to https://www. cms.gov/Regulations-and-Guidance/Guidance/Transmittals/2017Downloads/R3747CP.pdf. If you have any questions, please contact your MAC at their toll-free number. That number is available at https://www.cms.gov/Research-Statistics-Data-and-Systems/Monitoring-Programs/Medicare-FFSCompliance-Programs/Review-Contractor-Directory-Interactive-Map/. Document History Date 04-14-2017 Description Initial article released. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 16 05/2017 Update to Common Working File (CWF) Blood Editing on Medicare Advantage (MA) Enrollees’ Inpatient Claims for Indirect Medical Education (IME) Payment MLN Matters® Number: MM10012 Related Change Request (CR) #: CR 10012 Related CR Release Date: April 7, 2017 Effective Date: October 1, 2017 Related CR Transmittal #: R1819OTN Implementation Date: October 2, 2017 Provider Types Affected This MLN Matters® Article is intended for approved teaching hospitals submitting claims to Medicare Administrative Contractors (MACs) for services provided to Medicare beneficiaries. What You Need to Know Change Request (CR) 10012 informs MACs about the changes to the Common Working File (CWF) to bypass blood services editing on claims submitted by approved teaching hospitals for Medicare Advantage (MA) enrollees for Indirect Medicare Education (IME) payment (Type of Bill (TOB) 11x, Prospective Payment System (PPS) indicator Y, condition code 04 and condition code 69). CR10012 contains no new policy. It improves the implementation of existing Medicare payment policies. Make sure that your billing staffs are aware of these changes. Background Approved teaching hospitals submit inpatient claims for MA beneficiaries to their MAC to receive an IME payment and so Original Medicare Part A can include the inpatient days in the Medicare/Supplemental Security Income fraction. Original Medicare Part A does not track utilization of benefits for beneficiaries enrolled in an MA plan. Therefore utilization edits should not apply to an IME only inpatient claim. The Centers for Medicare & Medicaid Services was notified that when an inpatient claim from a teaching hospital for an MA beneficiary is submitted with blood revenue codes, the CWF is setting blood related edits. CR10012 corrects this problem. Additional Information To view the official instruction, CR10012, issued to your MAC regarding this change, refer to https://www. cms.gov/Regulations-and-Guidance/Guidance/Transmittals/2017Downloads/R1819OTN.pdf. If you have any questions, please contact your MAC at their toll-free number. That number is available at https://www.cms.gov/Research-Statistics-Data-and-Systems/Monitoring-Programs/Medicare-FFSCompliance-Programs/Review-Contractor-Directory-Interactive-Map/. Document History Date of Change April 7, 2017 Description Initial article released CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 17 05/2017 Next Generation Accountable Care Organization (NG ACO) – All Inclusive Population Based Payment (AIPBP) Implementation MLN Matters Number: SE17011 Article Release Date: April 20, 2017 Related CR Transmittal Number: N/A Related Change Request (CR) Number: N/A Effective Date: January 1, 2017 Implementation Date: January 3, 2017 Provider Types Affected This MLN Matters Article is intended for physicians, hospitals, and other providers who are participating in Next Generation Accountable Care Organization (NGACOs) Model and submitting claims to Medicare Administrative Contractors (MACs) under the All-Inclusive Population Based Payment (AIPBP) alternate payment mechanism for certain services for Medicare beneficiaries. Provider Action Needed Special Edition (SE) article SE17011 reminds providers of the implementation of the AIPBP payment mechanism for participating ACOs. Background The NGACO Model offers ACOs the option to participate in a payment mechanism called AIPBP under which the ACO takes on responsibility for entering into payment arrangements with its providers and paying claims, in place of claims being paid by Medicare’s Fee-For-Service (FFS) systems. The goal of AIPBP is to establish a monthly cash flow for AIPBP-participating ACOs and a mechanism for ACOs to enter payment arrangements with Next Generation Participants and Preferred Providers. Conceptually, AIPBP builds on population-based payments (PBP) in the Pioneer ACO Model and available in the NGACO Model, but enables even greater flexibility in establishing payment relationships between the ACO and its providers. Under AIPBP, participating ACOs will receive a monthly lump-sum payment outside of the FFS system and be responsible for paying Next Generation Participants and Preferred Providers with whom they have entered into written AIPBP Payment Arrangement agreements. The monthly payment will be based on an estimation of the care that will be provided to aligned beneficiaries in the performance year by AIPBPparticipating providers. Reconciliation will occur following the performance year to true up the monthly payments (based on estimation) versus what AIPBP-participating providers would have been paid under FFS. All participating providers will continue to submit FFS claims to CMS, which will fully adjudicate the claims, but will not make payment to providers who have agreed to participate in AIPBP except for add-on payments for inpatient hospitals (specifically operating outlier payments, operating disproportionate share hospital [DSH] payments, operating indirect medical education [IME] payments, Medicare new technology payments, and Islet isolation cell transplantation payments.). CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 18 05/2017 ACOs had an annual election to participate in AIPBP from among three alternate payment mechanisms in 2017; the ACO’s Providers/Suppliers and Preferred Providers will agree to participate on a provider-byprovider basis (that is, not all Providers/Suppliers, or Preferred Providers will have claims reduced up to 100 percent). All AIPBP-participating providers will receive a 100-percent reduction to their claims if they see an aligned beneficiary, unless that aligned beneficiary has opted out of medical claims data sharing with the ACO or if the claim is for substance abuse-related services. If an AIPBP-participating provider sees a beneficiary not aligned to an ACO, they would not receive the reduction. Providers who do not have an AIPBP Payment Arrangement with an ACO, whether in the ACO or not, will continue to receive normal FFS reimbursements for all the beneficiaries they treat, including aligned beneficiaries. Medicare systems will continue to view providers and beneficiaries as being FFS. As mentioned, providers continue to submit all FFS claims to CMS, which will make coverage and liability determinations and assess beneficiary liability. Beneficiary liabilities will be calculated based on what Medicare would have paid in absence of AIPBP, and Medicare Summary Notices (MSNs) should reflect the amount that would have been paid (as is currently done for PBP). Similarly, Medicare will continue to send remittance notices to AIPBP-participating providers (just as they would receive remittance notices if not participating in AIPBP). If you have any questions, please contact your MAC at their toll-free number. That number is available at https://www.cms.gov/Research-Statistics-Data-and-Systems/Monitoring-Programs/Medicare-FFSCompliance-Programs/Review-Contractor-Directory-Interactive-Map/. Document History Date of Change April 20, 2017 Description Initial article release. LEARNING AND EDUCATION INFORMATION Innovation Today for Success Tomorrow Workshop Palmetto GBA - JM A/B MAC will present an informative workshop in Virginia and West Virginia that will provide information related to the most common errors identified through a variety of data analysis and tips to avoid them. Palmetto GBA’s ultimate goal is to have educated and compliant providers who know how to accurately and skillfully apply the information they learn to their documentation and billing practices. These workshops are intended to keep providers apprised of Medicare guidelines as well as using technology for better results. The recommended participants are administrators, billers, nurses and other healthcare professionals that submit claims to Medicare. Part A: These workshops are tailored for Medicare providers and their staff that bill Palmetto GBA for Part A claims on the CMS UB-04 claim electronic equivalent. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 19 05/2017 Each Part A session will include: • Electronic Data Interchange (EDI) Updates • Medicare A Updates • eServices Online Secure Portal • Data Analysis Driven Topics • Provider Enrollment Revalidations • Clinical Focus: Medical Review Strategy and Denials Part A: Charleston, WV Registration: 7:30 - 8 a.m. ET Time: 8 a.m. - 12 p.m. ET Date: May 24, 2017 Location: West Virginia University Auditorium at Charleston Area Medical Center (CAMC) 3110 MacCorkle Avenue SE Charleston, WV 25304 Parking: There is a visitor parking garage at the hospital next to the auditorium. Hourly fees apply ($1 per ½ hour; $4 maximum). Valet parking is also available at the main entrance of the hospital during regular business hours for a $7 fee. The workshop will be held at the West Virginia University auditorium, which is a building to the left of the hospital (if you are facing the hospital). Please plan to arrive early to allow time for parking and walking to the auditorium. Part A: Roanoke, VA Registration: 7:30 - 8 a.m. ET Time: 8 a.m. - 12 p.m. ET Date: May 25, 2017 Location: Holiday Inn Tanglewood – Roanoke 4468 Starkey Road Roanoke, VA 24018 CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 20 05/2017 Educational Events Where You Can Ask Questions and Get Answers from Palmetto GBA Don’t Miss this Wonderful Opportunity! If you are in search of an opportunity to interact with and get answers to your Medicare billing, coverage and documentation questions from Palmetto GBA’s Provider Outreach and Education (POE) department, please see these educational offerings which have a question and answer session: Quarterly Ask the Contractor Teleconferences (ACTs) ACTs are intended to open the communication channels between providers and Palmetto GBA, which allows for timely identification of problems and information-sharing in an informal and interactive atmosphere. These teleconferences will be held at least quarterly via teleconference. Quarterly Updates Webcasts Preceding the presentation, providers are given an opportunity to ask questions both on the topics discussed as well as any other question they may have. While we encourage providers to submit questions prior to the call, this is not required. Just fill out the Ask the Contractor Teleconference (ACT): Submit A Question form). Once the form is completed, please fax it to (803) 935-0140, Attention: Ask-the-Contractor Teleconference The Quarterly Update Webcasts are intended to provide ongoing, scheduled opportunities for providers to stay up to date on Medicare requirements. Event Registration Portal Providers are able to type a question and have it responded to by the POE department throughout the webcast. At the end of the presentation the moderator will also read and respond to questions submitted by attendees in order to share the responses with the group at large. Visit our Event Registration Portal to find information on upcoming educational events and seminars. This is a complete listing of both our face-to-face outreach opportunities as well as our teleconference and webcast listings. Providers are able to dialogue with POE and get answers to their questions at all of these educational events. If you have a question that you need an answer to today or a claims specific question which requires the disclosure of PII or PHI for response, please contact the Provider Contact Center (PCC) at 1-855-696-0705. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 21 05/2017 MEDICAL POLICY INFORMATION Part A Local Coverage Determinations (LCDs) Updates Revised ICD-10 LCDs The table below provides a summary of recent Part A/B MAC ICD-10 LCD revisions/updates. To view these revised LCDs, go to www.PalmettoGBA.com/jma/lcd. Under the Medical Policies section, select Active LCD Policies. Scroll down to the LCDs for Contractor Browser section and make sure the Active LCDs category is selected. Then select the Submit button. The LCDs are listed in alphabetical order. Title LCD Number Revision Number Stretta Procedure LCD Number: L34553 Revision Number: 4 Changes/Additions/Deletions Effective Date Under Coverage Indications, Limitations and/or Medical Necessity – Limitations removed the words “and safety” from the third bullet and revised the verbiage to read “significant long-term studies confirming efficacy have not been carried out”. 04/13/2017 CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 22 05/2017 Part A/B Medicare Administrative Contractor (MAC) Local Coverage Determinations (LCDs) Updates Revised ICD-10 LCDs The table below provides a summary of recent Part A/B MAC ICD-10 LCD revisions/updates. To view these revised LCDs, go to www.PalmettoGBA.com/jma/lcd. Under the Medical Policies section, select Active LCD Policies. Scroll down to the LCDs for Contractor Browser section and make sure the Active LCDs category is selected. Then select the Submit button. The LCDs are listed in alphabetical order. Title LCD Number Revision Number Application of Skin Substitutes LCD Number: L36466 Revision Number: 3 Changes/Additions/Deletions Effective Date Under CMS National Coverage Policy - Added the title “Reasonable and Necessary Provisions in LCDs” to CMS Internet-Only Manual Publication 100-08 Chapter 13 Section 13.5.1 and added the word “Application” to CMS Ruling 95-1 (V). Under Coverage Indications, Limitations and/or Medical Necessity - Revised the sentence in the second paragraph to read “This LCD is applicable to the use of Skin Substitutes or Cellular and/or Tissue Based Products (CTPs) for treatment of Lower Extremity (lower extremity encompasses the region of the body from the hip to the toes) Non-Healing Wounds”. For Regulatory Status, 1. Human Cells, Tissues, and Cellular and Tissue-Based Products, revised the sentence to read “Establishments producing HCT/Ps must register with the FDA and list their HCT/Ps”. For Limitations bullet eight added the word “an” to the sentence to now read “…will require the use of an appropriate wound preparation…” Under Associated Information-Documentation Requirements revised the verbiage for item 10, second bullet to read “Name of skin substitute and how the product is supplied” and for the second sentence in the sixth bullet revised the verbiage to read “When the manufacturer does not supply the unit identification, the record must document such.” Under Utilization Guidelines fifth paragraph changed the word from “used” to “uses”. Under Sources of Information and Basis for Decision-corrected spelling, added article titles, added supplement numbers and author initials to various references. 04/22/2017 CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 23 05/2017 Corneal Pachymetry Under Coverage Indications, Limitations and/or Medical 4/23/2017 LCD Number: L34512 Necessity –Indications and Limitations revised the verbiage Revision Number: 8 in the second paragraph to read “The lifetime limit ONLY applies for measurements done to assess corneal thickness in conjunction with a glaucoma diagnosis. The limit does not apply in cases where the assessment of corneal thickness is required after ocular trauma (surgical or accidental) has been sustained, including the management of bullous keratopathy resulting from surgical or accidental trauma, or in Fuch’s dystrophy.” Under ICD-10 Codes That Support Medical Necessity- deleted the following unspecified eye ICD-10 codes: H40.1190, H40.1191, H40.1192, H40.1193, H40.1194, H40.1290, H40.1291, H40.1292, H40.1293, H40.1294, H40.1390, H40.1391, H40.1392, H40.1393, H40.1394, H40.159, H40.249 and H40.60X0. Total Joint Arthroplasty Under Coverage Indications, Limitations and/or Medical 04/13/2017 LCD Number: L33456 Necessity- added a sixth paragraph to read “Occasionally, there Revision Number: 11 may be a need to perform a reoperation on a previous total hip or total knee replacement. This is often referred to as a revision total knee or revision total hip. Circumstances that lead to the need for a revision total hip or knee are continued disabling pain and/or continued decline in function which can be attributed to failure of the primary joint replacement. Failure can be due to infection involving the joint, substantial bone loss in the structures supporting the prosthesis, fracture, aseptic loosening of the components and wear of the prosthetic components”. Under Sources of Information and Basis for Decisioncorrected the title of the second reference to read “Total Knee Replacement” and formatted the fourth reference in the AMA manual citation format. Wireless Capsule 05/05/2017 Under ICD-10 Codes that Support Medical Necessity - added Endoscopy Q85.8 to Group 1. LCD Number: L36427 Revision Number: 3 Response to Comments for the Somatosensory Testing Local Coverage Determination (LCD) – LCD Number: L33471 The comment period for the Somatosensory Testing Local Coverage Determination (LCD) L34433 began on 2/6/17 and ended on 3/23/17. No comments were received from the provider community. The Effective Date for this LCD is 05/29/2017. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 24 05/2017 Part A/B Local Coverage Determinations (LCDs) Article Updates Revised ICD-10 LCD Article Updates The table below provides a summary of a recent Part A/B MAC ICD-10 LCD article revision/update. To view these revised LCD articles, go to www.PalmettoGBA.com/jma/lcd. In the Articles section select Coverage Articles. Under the Articles for Contractor Browser section, make sure the Active Articles category is selected and the click on the Submit button. The LCD articles are listed in alphabetical order. Title LCD Article ID Number Revision Number Corneal Pachymetry Once in a Lifetime Limit LCD Article Number: A54556 Revision Number: 3 Changes/Additions/Deletions Effective Date Under Article Text revised the verbiage in the second sentence 04/21/2017 to read “The following diagnoses indicate corneal trauma, optical surgery or other corneal indications such as keratoconus, bullous keratopathy or other corneal dystrophies” and added ICD-10 codes H18.11, H18.12 and H18.13. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 25 05/2017 Self-Administered Drug Exclusion List LCD Article Number: A53066 Revision Number: 7 Self-Administered Drug Exclusion List LCD Article Number: A53066 Revision Number: 6 Under Article Text – The first paragraph was corrected to read 05/07/2017 “The Medicare program provides limited benefits for outpatient prescription drugs. The program covers drugs that are furnished “incident-to” a physician’s service provided that the drugs are not “usually self-administered” by the patient. Section 112 of the Benefits, Improvements & Protection Act of 2000 (BIPA), amended §§1861(s)(2)(A) and 1861(s)(2)(B) of the Social Security Act (SSA) to redefine this exclusion. The prior statutory language referred to those drugs “which cannot be selfadministered”. Implementation of the BIPA provision requires interpretation of the phrase “not usually self-administered” by the patient” and revised the third paragraph to read “For purpose of this exclusion, the term ‘usually’ means more than 50 percent of the time for all Medicare beneficiaries who use the drug. Therefore, if a drug is self-administered by more than 50 percent of Medicare beneficiaries, the drug is excluded from coverage and this A/B MAC may not make any Medicare payment for it”. For Self-Administered Drug Process Flow revised the verbiage in the sixth bullet to read “Assess all information to determine whether the drug is covered under the benefit category and notify providers via the Palmetto GBA website”. Under Excluded CPT/HCPCS Codes – Table Format – added the following: exclusion end date to J1562 Injection, Immune Globulin (Vivaglobin), 100mg, Lantus ® to Descriptor Brand Name for code J1815, “Protropin” to Descriptor Brand Name for J2940 and Biotropin ®. Corrected the spelling of Zorbtive® under Descriptor Brand Name for J2941, corrected the spelling to “Tesamorelin” under Descriptor Brand Name for J3490. A registered trademark symbol was added to “SymlinPen 60®” and “SymlinPen 120®” for Descriptor Brand Name for J3490. The spelling of “Alirocumab” corrected under Descriptor Brand Name for J3590. The trademark symbol was changed to the Registered Trademark symbol on Repatha® for J3590. Lantus® from Descriptor Brand Name for J3590 was deleted and Lupron® was removed from Descriptor Brand Name for J9218 as this medication is administered by a physician. An exclusion end date was added for Q0515 Injection, Sermorelin Acetate, 1 mcg. Under Non-Excluded CPT-HCPCS Codes – Table Format 05/07/2017 - the Exclusion End Date for Sermorelin Acetate, 1mcg and Injection, Immune Globulin (Vivaglobin), 100mg should read 05/07/2017. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 26 05/2017 PROVIDER ENROLLMENT INFORMATION Provider Enrollment Revalidation – Cycle 2 MLN Matters® Number: SE1605 Revised Related Change Request (CR) #: N/A Related CR Release Date: N/A Effective Date: N/A Related CR Transmittal #: N/A Implementation Date: N/A Note: This article was revised on April 10, 2017, to correct the table on page 6. The last row should have stated the date as “November 29 – December 14, 2017.” All other information is unchanged. Provider Types Affected This Medicare Learning Network (MLN) Matters® Special Edition Article is intended for all providers and suppliers who are enrolled in Medicare and required to revalidate through their Medicare Administrative Contractors (MACs), including Home Health & Hospice MACs (HH&H MACs), Medicare Carriers, Fiscal Intermediaries, and the National Supplier Clearinghouse (NSC)). These contractors are collectively referred to as MACs in this article. Provider Action Needed STOP – Impact to You Section 6401 (a) of the Affordable Care Act established a requirement for all enrolled providers/suppliers to revalidate their Medicare enrollment information under new enrollment screening criteria. The Centers for Medicare & Medicaid Services (CMS) has completed its initial round of revalidations and will be resuming regular revalidation cycles in accordance with 42 CFR §424.515. In an effort to streamline the revalidation process and reduce provider/supplier burden, CMS has implemented several revalidation processing improvements that are captured within this article. CAUTION – What You Need to Know Special Note: The Medicare provider enrollment revalidation effort does not change other aspects of the enrollment process. Providers/suppliers should continue to submit changes (for example, changes of ownership, change in practice location or reassignments, final adverse action, changes in authorized or delegated officials or, any other changes) as they always have. If you also receive a request for revalidation from the MAC, respond separately to that request. GO – What You Need to Do 1. Check http://go.cms.gov/MedicareRevalidation for the provider/suppliers due for revalidation; CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 27 05/2017 2. If the provider/supplier has a due date listed, CMS encourages you to submit your revalidation within six months of your due date or when you receive notification from your MAC to revalidate. When either of these occur: • Submit a revalidation application through Internet-based PECOS located at https://pecos.cms.hhs. gov/pecos/login.do, the fastest and most efficient way to submit your revalidation information. Electronically sign the revalidation application and upload your supporting documentation or sign the paper certification statement and mail it along with your supporting documentation to your MAC; or • Complete the appropriate CMS-855 application available at https://www.cms.gov/Medicare/ Provider-Enrollment-and-Certification/MedicareProviderSupEnroll/EnrollmentApplications. html; • If applicable, pay your fee by going to https://pecos.cms.hhs.gov/pecos/feePaymentWelcome.do; and • Respond to all development requests from your MAC timely to avoid a hold on your Medicare payments and possible deactivation of your Medicare billing privileges. Background Section 6401 (a) of the Affordable Care Act established a requirement for all enrolled providers/suppliers to revalidate their Medicare enrollment information under new enrollment screening criteria. CMS has completed its initial round of revalidations and will be resuming regular revalidation cycles in accordance with 42 CFR §424.515. This cycle of revalidation applies to those providers/suppliers that are currently and actively enrolled. What’s ahead for your next Medicare enrollment revalidation? Established Due Dates for Revalidation CMS has established due dates by which the provider/supplier’s revalidation application must reach the MAC in order for them to remain in compliance with Medicare’s provider enrollment requirements. The due dates will generally be on the last day of a month (for example, June 30, July 31 or August 31). Submit your revalidation application to your MAC within 6 months of your due date to avoid a hold on your Medicare payments and possible deactivation of your Medicare billing privileges. Generally, this due date will remain with the provider/supplier throughout subsequent revalidation cycles. • The list will be available at http://go.cms.gov/MedicareRevalidation and will include all enrolled providers/suppliers. Those due for revalidation will display a revalidation due date, all other providers/ suppliers not up for revalidation will display a “TBD” (To Be Determined) in the due date field. In addition, a crosswalk to the organizations that the individual provider reassigns benefits will also be available at http://go.cms.gov/MedicareRevalidation on the CMS website. IMPORTANT: The list identifies billing providers/suppliers only that are required to revalidate. If you are enrolled solely to order, certify, and/or prescribe via the CMS-855O application or have opted out of Medicare, you will not be asked to revalidate and will not be reflected on the list. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 28 05/2017 • Due dates are established based on your last successful revalidation or initial enrollment (approximately 3 years for DME suppliers and 5 years for all other providers/suppliers). • In addition, the MAC will send a revalidation notice within 2-3 months prior to your revalidation due date either by email (to email addresses reported on your prior applications) or regular mail (at least two of your reported addresses: correspondence, special payments and/or your primary practice address) indicating the provider/supplier’s due date. Revalidation notices sent via email will indicate “URGENT: Medicare Provider Enrollment Revalidation Request” in the subject line to differentiate from other emails. If all of the emails addresses on file are returned as undeliverable, your MAC will send a paper revalidation notice to at least two of your reported addresses: correspondence, special payments and/or primary practice address. NOTE: Providers/suppliers who are within 2 months of their listed due dates on http://go.cms.gov/ MedicareRevalidation but have not received a notice from their MAC to revalidate, are encouraged to submit their revalidation application. • To assist with submitting complete revalidation applications, revalidation notices for individual group members, will list the identifying information of the organizations that the individual reassigns benefits. Large Group Coordination Large groups (200+ members) accepting reassigned benefits from providers/suppliers identified on the CMS list will receive a letter from their MACs listing the providers linked to their group that are required to revalidate for the upcoming 6 month period. A spreadsheet detailing the applicable provider’s Name, National Provider Identifier (NPI) and Specialty will also be provided. CMS encourages the groups to work with their practicing practitioners to ensure that the revalidation application is submitted prior to the due date. We encourage all groups to work together as only one application from each provider/supplier is required, but the provider must list all groups they are reassigning to on the revalidation application submitted for processing. MACs will have dedicated provider enrollment staff to assist in the large group revalidations. Groups with less than 200 reassignments will not receive a letter or spreadsheet from their MAC, but can utilize PECOS or the CMS list available on http://go.cms.gov/MedicareRevalidation to determine their provider/supplier’s revalidation due dates. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 29 05/2017 Unsolicited Revalidation Submissions All unsolicited revalidation applications submitted more than 6 months in advance of the provider/supplier’s due date will be returned. • What is an unsolicited revalidation? o If you are not due for revalidation in the current 6 month period, your due date will be listed as “TBD” (To Be Determined). This means that you do not yet have a due date for revalidation. Please do not submit a revalidation application if there is NOT a listed due date. o Any off-cycle or ad hoc revalidations specifically requested by CMS or the MAC are not considered unsolicited revalidations. • If your intention is to submit a change to your provider enrollment record, you must submit a ‘change of information’ application using the appropriate CMS-855 form. Submitting Your Revalidation Application IMPORTANT: Each provider/supplier is required to revalidate their entire Medicare enrollment record. A provider/supplier’s enrollment record includes information such as the provider’s individual practice locations and every group that benefits are reassigned (that is, the group submits claims and receives payments directly for services provided). This means the provider/supplier is recertifying and revalidating all of the information in the enrollment record, including all assigned NPIs and Provider Transaction Access Numbers (PTANs). If you are an individual who reassigns benefits to more than one group or entity, you must include all organizations to which you reassign your benefits on one revalidation application. If you have someone else completing your revalidation application for you, encourage coordination with all entities to which you reassign benefits to ensure your reassignments remain intact. The fastest and most efficient way to submit your revalidation information is by using the Internetbased PECOS. To revalidate via the Internet-based PECOS, go to https://pecos.cms.hhs.gov/pecos/login.do. PECOS allows you to review information currently on file and update and submit your revalidation via the Internet. Once completed, YOU MUST electronically sign the revalidation application and upload any supporting documents or print, sign, date, and mail the paper certification statement along with all required supporting documentation to your appropriate MAC IMMEDIATELY. PECOS ensures accurate and timelier processing of all types of enrollment applications, including revalidation applications. It provides a far superior alternative to the antiquated paper application process. To locate the paper enrollment applications, refer to https://www.cms.gov/Medicare/ProviderEnrollment-and-Certification/MedicareProviderSupEnroll/EnrollmentApplications.html on the CMS website. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 30 05/2017 Getting Access to PECOS: To use PECOS, you must get approved to access the system with the proper credentials which are obtained through the Identity and Access Management System, commonly referred to as “I&A”. The I&A system ensures you are properly set up to submit PECOS applications. Once you have established an I&A account you can then use PECOS to submit your revalidation application as well as other enrollment application submissions. To learn more about establishing an I&A account or to verify your ability to submit applications using PECOS, please refer to https://www.cms.gov/Outreach-and-Education/Medicare-Learning-NetworkMLN/MLNProducts/Downloads/MedEnroll_PECOS_PhysNonPhys_FactSheet_ICN903764.pdf. If you have questions regarding filling out your application via PECOS, please contact the MAC that sent you the revalidation notice. You may also find a list of MAC’s at https://www.cms.gov/Medicare/ Provider-Enrollment-and-Certification/MedicareProviderSupEnroll/downloads/contact_list.pdf. For questions about accessing PECOS (such as login, forgot username/password) or I&A, contact the External User Services (EUS) help desk at 1-866-484-8049 or at [email protected]. Deactivations Due to Non-Response to Revalidation or Development Requests It is important that you submit a complete revalidation application by your requested due date and you respond to all development requests from your MACs timely. Failure to submit a complete revalidation application or respond timely to development requests will result in possible deactivation of your Medicare enrollment. If your application is received substantially after the due date, or if you provide additional requested information substantially after the due date (including an allotted time period for US or other mail receipt) your provider enrollment record may be deactivated. Providers/suppliers deactivated will be required to submit a new full and complete application in order to reestablish their provider enrollment record and related Medicare billing privileges. The provider/supplier will maintain their original PTAN; however, an interruption in billing will occur during the period of deactivation resulting in a gap in coverage. NOTE: The reactivation date after a period of deactivation will be based on the receipt date of the new full and complete application. Retroactive billing privileges back to the period of deactivation will not be granted. Services provided to Medicare patients during the period between deactivation and reactivation are the provider’s liability. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 31 05/2017 Revalidation Timeline and Example Providers/suppliers may use the following table /chart as a guide for the sequence of events through the revalidation progression. Action Revalidation list posted Issue large group notifications MAC sends email/letter notification MAC sends letter for undeliverable emails Revalidation due date Apply payment hold/issue reminder letter (group members) Deactivate Timeframe Approximately 6 months prior to due date Approximately 6 months prior to due date 75 – 90 days prior to due date Example March 30, 2017 75 – 90 days prior to due date July 2 - 17, 2017 Within 25 days after due date September 30, 2017 October 25, 2017 60 – 75 days after due date March 30, 2017 July 2 - 17, 2017 November 29 – December 14, 2017 Deactivations Due to Non-Billing Providers/suppliers that have not billed Medicare for the previous 12 consecutive months will have their Medicare billing privileges deactivated in accordance with 42 CFR §424.540. The effective date of deactivation will be 5 days from the date of the corresponding deactivation letter issued by the MACs notifying the providers/suppliers of the deactivation action. Providers/suppliers who Medicare billing privileges are deactivated will be required to submit a new full and complete application in order to reestablish their provider enrollment record and related Medicare billing privileges. The provider/supplier will maintain their original PTAN; however, an interruption in billing will occur during the period of deactivation resulting in a gap in coverage. Application Fees Institutional providers of medical or other items or services and suppliers are required to submit an application fee for revalidations. The application fee is $560.00 for Calendar Year (CY) 2017. CMS has defined “institutional provider” to mean any provider or supplier that submits an application via PECOS or a paper Medicare enrollment application using the CMS-855A, CMS-855B (except physician and nonphysician practitioner organizations), or CMS-855S forms. All institutional providers (that is, all providers except physicians, non-physicians practitioners, physician group practices and non-physician practitioner group practices) and suppliers who respond to a revalidation request must submit the 2017 enrollment fee (reference 42 CFR 424.514) with their revalidation application. You may submit your fee by ACH debit, or credit card. To pay your application fee, go to https://pecos. cms.hhs.gov/pecos/feePaymentWelcome.do and submit payment as directed. A confirmation screen will display indicating that payment was successfully made. This confirmation screen is your receipt and you should print it for your records. CMS strongly recommends that you include this receipt with your uploaded CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 32 05/2017 documents on PECOS or mail it to the MAC along with the Certification Statement for the enrollment application. CMS will notify the MAC that the application fee has been paid. Revalidations are processed only when fees have cleared. SUMMARY: • CMS will post the revalidation due dates for the upcoming revalidation cycle on http://go.cms.gov/ MedicareRevalidation for all providers/suppliers. This list will be refreshed periodically. Check this list regularly for updates. • MACs will continue to send revalidation notices (either by email or mail) within 2-3 months prior to your revalidation due date. When responding to revalidation requests, be sure to revalidate your entire Medicare enrollment record, including all reassignment and practice locations. If you have multiple reassignments/billing structures, you must coordinate the revalidation application submission with all parties. • If a revalidation application is received but incomplete, the MACs will develop for the missing information. If the missing information is not received within 30 days of the request, the MACs will deactivate the provider/supplier’s billing privileges. • If a revalidation application is not received by the due date, the MAC may place a hold on your Medicare payments and deactivate your Medicare billing privileges. • If the provider/supplier has not billed Medicare for the previous 12 consecutive months, the MAC will deactivate their Medicare billing privileges. • If billing privileges are deactivated, a reactivation will result in the same PTAN but an interruption in billing during the period of deactivation. This will result in a gap in coverage. • If the revalidation application is approved, the provider/supplier will be revalidated and no further action is needed. Additional Information To find out whether a provider/supplier has been mailed a revalidation notice go to http://go.cms.gov/ MedicareRevalidation on the CMS website. A sample revalidation letter is available at http://www.cms.gov/Medicare/Provider-Enrollment-andCertification/MedicareProviderSupEnroll/downloads/SampleRevalidationLetter.pdf on the CMS website. A revalidation checklist is available at http://www.cms.gov/Medicare/Provider-Enrollment-andCertification/MedicareProviderSupEnroll/Revalidations.html on the CMS website. For more information about the enrollment process and required fees, refer to MLN Matters® Article MM7350, which is available at http://www.cms.gov/Outreach-and-Education/Medicare-LearningNetwork-MLN/MLNMattersArticles/downloads/MM7350.pdf on the CMS website. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 33 05/2017 For more information about the application fee payment process, refer to MLN Matters Article SE1130, which is available at http://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/ MLNMattersArticles/downloads/SE1130.pdf on the CMS website. The MLN fact sheet titled “The Basics of Internet-based Provider Enrollment, Chain and Ownership System (PECOS) for Provider and Supplier Organizations” is designed to provide education to provider and supplier organizations on how to use Internet-based PECOS to enroll in the Medicare Program and is available at http://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/ downloads/MedEnroll_PECOS_ProviderSup_FactSheet_ICN903767.pdf on the CMS website. To access PECOS, your Authorized Official must register with the PECOS Identification and Authentication system. To register for the first time go to https://pecos.cms.hhs.gov/pecos/PecosIAConfirm. do?transferReason=CreateLogin to create an account. For additional information about the enrollment process and Internet-based PECOS, please visit the Medicare Provider-Supplier Enrollment webpage at http://www.cms.gov/Medicare/Provider-Enrollmentand-Certification/MedicareProviderSupEnroll/index.html. If you have questions, contact your MAC. Medicare provider enrollment contact information for each State can be found at https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/ MedicareProviderSupEnroll/Downloads/contact_list.pdf. Document History Date of Change April 10, 2017 March 15, 2017 February 22, 2016 Description The article was revised to correct the table on page 6. The last row should have stated the date as “November 29 – December 14, 2017.” The updated article revised the table on page 6 and added additional information after that table. Initial article released This advisory should be shared with all health care practitioners and managerial members of the provider/ supplier staff. Medicare Advisories are available at no cost from the Palmetto GBA website at www. PalmettoGBA.com/jma. Address Changes Have you changed your address or other significant information recently? To update this information, please complete and submit a CMS 855A form. The most efficient way to submit your information is by Internet-based Provider Enrollment, Chain and Ownership System (PECOS). To make a change in your Medicare enrollment information via the Internet-based PECOS, go to https://pecos.cms.hhs.gov on the CMS website. To obtain the hard copy form plus information on how to complete and submit it – visit the Palmetto GBA website (www.PalmettoGBA.com/jma). CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 34 05/2017 TOOLS THAT YOU CAN USE Medicare Credit Balance Report Module This interactive module provides assistance with completing the Medicare Credit Balance Report (CMS838). A credit balance is an improper or excess payment made to a provider as a result of patient billing or claims processing errors. Providers must submit this report quarterly. Failure to submit the report, within 30 days of each quarter end, may result in suspension of payments and your eligibility to participate in the Medicare program. To access the Medicare Credit Balance Report Module on the Palmetto GBA website, select the link below: http://www.palmgba.com/elearn/CreditBalanceReport/story.html CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 35 05/2017 Split Billing Module To determine if split billing is required for your claim submission to Medicare, you can use the Split Billing Module. To access this module from the Palmetto GBA website select the link below: http://palmgba.com/elearn/SplitBilling/story.html CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 36 05/2017 HELPFUL INFORMATION Contact Information for Palmetto GBA Part A Department Appeals Contact Information Palmetto GBA Part A Appeals Mail Code: AG-630 P.O. Box 100238 Columbia, SC 29202-3238 Fax: (803) 699-2425 Type of Inquiry • Request for Redeterminations • Redetermination Form For Fed Ex/UPS/Certified Mail Palmetto GBA Part A Appeals Mail Code: AG-630 Building One 2300 Springdale Drive Camden, SC 29020 CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 37 05/2017 Contact Center (Provider) Palmetto GBA Part A PCC Mail Code: AG-840 P.O. Box 100238 Columbia, SC 29202-3238 • General coverage and Medicare-related questions • Crossover questions • Questions regarding claim filing requirements • Explanation of denial Provider Contact Center: 855-696-0705 reasons • IVR resources Our PCC Representatives are ready to answer your questions about billing problems and other issues. Please • MSP resources see the following links for more guidance about the Part A • Modifier guidelines Interactive Voice Response (IVR) and contacting the Call • Medical record documentation questions Center. • Written Inquiries IVR Flowchart http://www.palmettogba.com/Palmetto/Providers.Nsf/ files/IVR_Part_A_Flowchart.pdf/$File/IVR_Part_A_ Flowchart.pdf Call Flowchart http://www.palmettogba.com/Palmetto/Providers.Nsf/ files/IVR_Flowchart.pdf/$File/IVR_Flowchart.pdf IVR Conversion Tool http://www.palmettogba.com/palmetto/ivrt.nsf/ Main?OpenForm Part A PCC Hours: 8 a.m. to 4:30 p.m. ET Email Email Part A to have your inquiry answered. Please do not include any Protected Health Information. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 38 05/2017 Cost Report Cost Report Filing • Cost Reports Mailing Address Palmetto GBA Attn: Cost Report Acceptance Mail Code: AG-330 P.O. Box 100144 Columbia, SC 29202-3144 • Checks Fed Ex/UPS/Certified Mail Address Palmetto GBA Attn: Cost Report Acceptance Mail Code: AG-330 2300 Springdale Drive Building One Camden, SC 29020-1728 Credit Balance Reporting for NC Cost Report Overpayment Address (checks only) Palmetto GBA Medicare Finance Mail Code: AG-260 P.O. Box 100277 Columbia, SC 29202-3277 Regular and Certified Mail Palmetto GBA Attn: Credit Balance Reporting P.O. Box 100278 Columbia, SC 29202-3278 • Questions or concerns regarding credit balance reports Fed Ex/UPS/Overnight Courier Palmetto GBA Credit Balance Reporting 2300 Springdale Drive Building One Camden, SC 29020 Reports may be faxed to: MCBR Receipts Attn: Credit Balance Reporting (803) 419-3277 If you have questions about your Credit Balance Report, please call the Provider Contact Center at: 855-696-0705 All email inquiries may be sent to Credit.Balance@ PalmettoGBA.com CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 39 05/2017 Credit Balance Reporting for SC Regular and Certified Mail Palmetto GBA Attn: Credit Balance Reporting P.O. Box 100277 Columbia, SC 29202-3278 • Questions or concerns regarding credit balance reports Fed Ex/UPS/Overnight Courier Palmetto GBA Credit Balance Reporting 2300 Springdale Drive Building One Camden, SC 29020 Reports may be faxed to: MCBR Receipts Attn: Credit Balance Reporting (803) 419-3277 If you have questions about your Credit Balance Report, please call the Provider Contact Center at: 855-696-0705 All email inquiries may be sent to Credit.Balance@ PalmettoGBA.com Credit Balance Regular and Certified Mail Reporting for VA and Palmetto GBA WV Attn: Credit Balance Reporting P.O. Box 100109 Columbia, SC 29202-3278 • Questions or concerns regarding credit balance reports Fed Ex/UPS/Overnight Courier Palmetto GBA Credit Balance Reporting 2300 Springdale Drive Building One Camden, SC 29020 Reports may be faxed to: MCBR Receipts Attn: Credit Balance Reporting (803) 419-3277 If you have questions about your Credit Balance Report, please call the Provider Contact Center at: 855-696-0705 Customer Service Center (Beneficiary) All email inquiries may be sent to Credit.Balance@ PalmettoGBA.com 1-800-Medicare (1-800-633-4227) TTY: 877-486-2048 • All questions related to the Medicare program Visit the Medicare website at www.medicare.gov CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 40 05/2017 Electronic Data Interchange (EDI) for NC and SC Palmetto GBA Part A EDI Mail Code: AG-420 P.O. Box 100145 Columbia, SC 29202-3145 • EDI enrollment Provider Contact Center: 855-696-0705 • Electronic Remittance Advice (ERA) • Administrative Simplification and Compliance Act (ASCA) • PC-ACE Pro 32 (billing software) • Direct Data Entry (billing software) • Other EDI-related issues • Monday to Friday 6 a.m. – 8 p.m. ET • Saturday 6 a.m. - 4 p.m. ET • Sunday: Not Available • EDI enrollment DDE Hours of Availability Electronic Data Interchange (EDI) for VA and WV NGS EDI Help Desk: 855-696-0705 • Electronic Remittance Advice (ERA) • PC-ACE Pro 32 (billing software) • Direct Data Entry (billing software) Freedom of Information Act (FOIA) Requests Medical Affairs • Other EDI-related issues • FOIA requests Palmetto GBA FOIA Coordinator Mail Code: AG-615 P.O. Box 100190 Columbia, SC 29202-3190 Palmetto GBA Part A Medical Affairs Mail Code: AG-300 P.O. Box 100238 Columbia, SC 29202-3238 • Local coverage determinations (LCDs) Send emails to [email protected] CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 41 05/2017 Medical Review Palmetto GBA Part A Medical Review Mail Code: AG-230 P.O. Box 100238 Columbia, SC 29202-3238 • Responding to Additional Documentation Requests (ADRs) • Responses to our requests for medical records Please call the Provider Contact Center (PCC) at 855696-0705 for Medical Review questions. Medicare Secondary Payer (MSP) Fed Ex/UPS/Overnight Courier Palmetto GBA MAC Mail Code: AG-230 2300 Springdale Drive, Building One Camden, SC 29020 Fax: (803) 699-2432 For questions/concerns related to MSP records, contact the Benefits Coordination & Recovery Center (BCRC) at: 855-798-2627 (TTY/TDD at 855-797-2627 for the hearing and speech impaired). Customer Service Representatives are available to provide you with quality service Monday through Friday from 8 a.m. to 8 p.m. ET, except holidays. • MSP questions • Questions regarding beneficiary’s primary or secondary records Mailing addresses are available on the CMS website. (https://www.cms.gov/Medicare/Coordination-ofBenefits-and-Recovery/Coordination-of-Benefits-andRecovery-Overview/Contacts/Contacts-page.html) CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 42 05/2017 Overpayments NC Part A Providers Palmetto GBA Medicare Part A Overpayments Mail Code: AG-340 P.O. Box 100278 Columbia, SC 29202-3277 • Overpayments • Checks for cost report and credit balances SC Part A Providers Palmetto GBA Medicare Part A Overpayments Mail Code: AG-340 P.O. Box 100277 Columbia, SC 29202-3277 VA and WV Part A Providers Palmetto GBA Medicare Part A Overpayments Mail Code: AG-340 P.O. Box 100109 Columbia, SC 29202-3109 Provider Inquiries: For inquiries regarding overpayments, please call the Provider Contact Center at 855-696-0705. Fax Numbers: • To send any financial correspondence to the overpayment department by fax, please fax this information to (803) 419-3275. Provider Audit To request an immediate offset, fax your request to (803) 462-2574. Palmetto GBA Provider Audit Mail Code: AG-320 P.O. Box 100144 Columbia, SC 29202-3144 Palmetto GBA Cost Report Appeals and Reopenings Mail Code: AG-380 P.O. Box 100144 Columbia, SC 29202-3144 • Issues related to cost reports, desk reviews, audits and settlements • Issues related to the filing of cost report appeals and reopenings Email: Filing of Cost Report Appeals [email protected] Filing of Cost Report Reopenings [email protected] CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 43 05/2017 Provider Enrollment Palmetto GBA Part A Provider Enrollment Mail Code: AG-331 P.O. Box 100144 Columbia, SC 29202-3144 • Enrollment (credentialing) questions For inquiries regarding provider enrollment, please call the PCC at 855-696-0705. • Change address, add a location or add a new member to a provider group • Request CMS-855 B, I or R forms • Independent Diagnostic Testing Facility (IDTF) enrollment • Electronic Funds Transfer (EFT) CMS 588 form • Medicare Participating Physician or Supplier Agreement (PAR) CMS 460 form • How to obtain a National Provider Identifier (NPI) • Participation corrections • IRS 1099 tax form corrections • Consent forms • Educational training requests Provider Outreach Palmetto GBA and Education (POE) Part A POE Mail Code: AG-830 P.O. Box 100238 Columbia, SC 29202-3238 Provider Reimbursement • Request a speaker for association meetings in your state For education, please complete the Education Request Form. To access this document, go to the Forms Web page at www.PalmettoGBA.com/jma/forms Palmetto GBA • Submission of interim rate Provider Reimbursement information Mail Code: AG-330 • Reimbursement issues P.O. Box 100144 Columbia, SC 29202-3144 • Reimbursement specialist Phone Number: (803) 382-6104 • Submission of certificates Fax updated certificates for diabetes education, mammography and PET scan to the reimbursement department at (803) 935-0262. CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 44 05/2017 Zone Program Integrity Contractor (ZPIC) AdvancedMed, an NCI Company 520 Royal Parkway, Suite 100 Nashville, TN 37214 Phone Number: (615) 871-2361 Website: www.nciinc.com/about-us/advancemed • Fraud • Abuse • Questionable billing practices CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 45 05/2017 NOTES CPT codes, descriptors and other data only are copyright 2015 American Medical Association (or such other date of publication of CPT). All Rights Reserved. Applicable FARS/DFARS apply. Current Dental Terminology, fourth edition (CDT) (including procedure codes, nomenclature, descriptors and other data contained therein) is copyright by the American Dental Association. ©2002, 2004 American Dental Association. All rights reserved. Applicable FARS/DFARS apply. 46 05/2017
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