ShenZhen Foscam Intelligent Technology Co., Limited How to fix the PT issue of FI8620 If the FI8620 cannot Pan/Tilt after working for a period of time. You can follow this guide to open the camera to check if it is the issue that the plastic pillar was broken. NOTE: If you have only one FI8620, please remember where the boards and cables connected when you take apart them, in order to install them back correctly. Steps to take apart FI8620: 1. Loosen the four screws and open the glass cover. Figure 1 Figure 2 www.foscam.com ShenZhen Foscam Intelligent Technology Co., Limited 2. Loosen the four screws which used to fix the head of the camera. Figure 3 Figure 4 3. Unplug the cables on the bottom board carefully. (Figure 5) www.foscam.com ShenZhen Foscam Intelligent Technology Co., Limited Figure 5 4. Loosen the three screws on the bottom board and take apart the board. Please get rid of the red gum which covered on the screws firstly. Figure 6 www.foscam.com ShenZhen Foscam Intelligent Technology Co., Limited 5. Loosen the screws which used to fix the lens cover and take off it. Figure 7 6. Loosen the two screws used to fix the lens board. (Figure 8) Figure 8 www.foscam.com ShenZhen Foscam Intelligent Technology Co., Limited 7. Take off the conveyor belt on the gear and fetch out the lens board. Unplug these cables on the board under the lens. (get rid of the red gum firstly.) Figure 9 Figure 10 www.foscam.com ShenZhen Foscam Intelligent Technology Co., Limited 8. Loosen the four screws as following picture and take apart the board from the base. Figure 11 Figure 12 www.foscam.com ShenZhen Foscam Intelligent Technology Co., Limited 9. Take apart the small board at the side of the plastic. Figure 13 10. Take off the motor. Figure 14 www.foscam.com ShenZhen Foscam Intelligent Technology Co., Limited 11. Loosen these screws as below picture and take apart these small plastic gasket. Figure 15 Figure 16 www.foscam.com ShenZhen Foscam Intelligent Technology Co., Limited Figure 17 12. Take out the ring. If the camera cannot PT, it mainly because the plastic pillar is broken as Figure 19. Figure 18 www.foscam.com ShenZhen Foscam Intelligent Technology Co., Limited Figure 19 13. Just change the plastic will solve the issue. We have made the plastic stronger and it will not be easily broken now. Figure 20 14. When you install back the plastic pillar into the ring, just push by hand and the pillar will be stuck. www.foscam.com ShenZhen Foscam Intelligent Technology Co., Limited 15. Install back all the parts in order when you take apart them. Finished. www.foscam.com
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