C H I N A B U S I N E S S (MGNT4510A) Fall 2016 Thursday, 2:30 PM – 5:15 PM CHEN KOU BUN BLDG UG03 PROFESSOR: OFFICE HOURS: OFFICE: EMAIL: DR. WENDONG LI TEACHING ASSISTANT: OFFICE HOURS: BY APPT (SCHEDULE VIA EMAIL) 820 CHUNG YU TUNG BUILDING [email protected] OFFICE: EMAIL: MR. HUANCHEN LIU BY APPT (SCHEDULE VIA EMAIL) 847 CHUNG YU TUNG BUILDING [email protected] COURSE OVERVIEW Course Description: In today's business world, more and more organizations and managers start to realize that a (if not the) key to business success is through knowing about people. This course is accordingly designed as a selective survey of micro organizational behavior/human resource management and particularly the applications in the Chinese context. Topics include: individual differences, job design, well-being, work motivation, teamwork, leadership, and cross-cultural issues. Learning Objectives: Students in this course are expected to: (1) garner a solid understanding of the basic concepts and theories in course related topics and their applications in the Chinese context and (2) obtain practical implications of the above topics in the Chinese context in order to improve the performance and wellbeing for both individuals (e.g., employees) and organizations. Course Format: We meet once a week. At the heart of my teaching philosophy is that more knowledge can be acquired and retained in interactive classes and when applied in real life. During my lectures, you are encouraged to ask questions. We will be engaging in discussions, debates, and/or other active learning tasks. You will be asked to do some of these active learning tasks outside the classroom in teams (see the ZOE project). CUSIS and E-learning: We will use CUSIS and E-learning for our course. Here, you can obtain copies of the syllabus, class notes, and messages from me. Therefore you are encouraged to check them regularly. RECOMMENDED TEXTBOOK No specific textbook will be used for this course. Instead, we will use two Harvard cases and additional materials. You can purchase the two Harvard cases online from Harvard Business Publishing (http://cb.hbsp.harvard.edu/cbmp/access/53340326). Additional materials can be downloaded from E-learning. Eccles, R.G, Serafeim, G. & Cheng, B. (2013). Foxconn Technology Group (A). Harvard Business Publishing, Product #: 112002-PDF-ENG. McFarlan, F.W., Zheng, X. & Zhao, Z. (2011) The Haidilao Company, Harvard Business Publishing, Product #: TU0021-PDF-ENG. GRADING Points System: The point system used in this course is the following: Assignments Team project Tests Class participation Peer evaluation Self reflection Total = = = = = = = 60 pts (2 worth 30 points each) 60 pts (each team member gets the same score in most circumstances) 50 pts (2 worth 25 points each) 10 pts 10 pts 10 pts 200 pts 1 GRADE COMPONENTS Assignments: You will have 2 assignments worth 30 points each. Descriptions and due dates for each assignment will be announced in class. Each assignment should be printed out with no more than two singlespace typed pages with 1 inch margins and 12 pt Times New Roman font. All assignments must be submitted in class. Do NOT submit assignments by email unless you have received permission beforehand. ANY LATE ASSIGNMENTS WILL NOT BE ACCEPTED unless you have a valid excused absence (e.g., physician's letter or police report). o Assignments: # 1: Job/Life Crafting (assigned when covering job design) # 2: Three Good Things Journal (assigned when covering well-being and motivation) Zoe project: You will form groups/teams with 4-5 team members in the first week. The mission for your group is simple (and complex at the same time!): using your strengths and the knowledge you learn in this course to improve the life of someone else in the Chinese context. Strength is broadly defined. It could be your abilities, skills, knowledge, expertise, psychological or physical characteristics, or some form of "social capital" (e.g., some people or organization you know) you have access to. This someone else can be a friend or an enemy, a child or an elder, an acquaintance or a stranger, an individual or a group, or an organization. There are no restrictions other than that this someone else must be outside your group. Your mission is to use your strengths to improve their life. But do not just improve their bios or their psyche. Improve their ZOE. o You will hand in your team charter (on Oct. 13 and a revised version on Oct. 20 if needed) and present your idea and action plan for the project in class on Oct. 13 (10 pts). o You will create a 10-minute film that consists of two segments (50 pts). The first segment will document the life you improved, how you used your strengths to improve it, and the amount of impact you had (like story telling!). The second segment will share the lesson(s) your group has leaned throughout your teamwork. The lesson should be related to concepts, theories, or principles (broadly defined) covered in the class. Each group will hand in a disc and upload the video Youtube. The deadline is the class on Nov. 24. Each group member will receive the same grade except in extenuating circumstances of severely imbalanced contributions (although I do NOT expect this to happen, come talk to me at least 2 weeks [ by Nov. 10] before the deadline if this is the case). Tests: You will have two tests with multiple choice questions and one short-answer question each on Sep. 29 and Oct. 27. Peer evaluation: Donald O. Clifton (1924-2003), The Father of Strengths Psychology, argued that people have much more potential for growth when they invest in their strengths than when they spend all of their time trying to correct their weaknesses or deficiencies. In the meantime, psychological and management research suggests that feedback facilitates human development. Thus, at the end of this semester, you will provide feedback to each of your teammates on their greatest strength, how to further build the strength, and possible blind spots related to the strength. Your grade is dependent on the feedback you provide to your team members, NOT the feedback you received. The deadline is the class on Nov. 17. Self reflection: Last but not least, you will reflect on your experiences in this class (e.g., lectures and team project) and hand in your reflection (no more than two single-spaced typed pages with 1 inch margins and 12 pt Times New Roman font). The deadline is the class on Nov. 17. MISCELLANEOUS POLICY INFORMATION Policy on Academic Honesty and Plagiarism: The Chinese University of Hong Kong places very high importance on honesty in academic work submitted by students, and adopts a policy of zero tolerance on cheating and plagiarism. 2 Any related offence will lead to disciplinary action including termination of studies at the University. Attention is drawn to University policy and regulations on honesty in academic work, and to the disciplinary guidelines and procedures applicable to breaches of such policy and regulations. Details may be found at http://www.cuhk.edu.hk/policy/academichonesty/. With each assignment, students will be required to submit a signed declaration that they are aware of these policies, regulations, guidelines and procedures. In the case of group projects, all students of the same group should be asked to sign the declaration, each of whom is responsible should there be any plagiarized contents in the group project, irrespective of whether he/she has signed the declaration and whether he/she has contributed directly or indirectly to the plagiarized contents. For assignments in the form of a computer-generated document that is principally text-based and submitted via VeriGuide, the statement, in the form of a receipt, will be issued by the system upon students' uploading of the soft copy of the assignment. Assignments without the properly signed declaration will not be graded by teachers. Only the final version of the assignment should be submitted via VeriGuide. The submission of a piece of work, or a part of a piece of work, for more than one purpose (e.g. to satisfy the requirements in two different courses) without declaration to this effect shall be regarded as having committed undeclared multiple submission. It is common and acceptable to reuse a turn of phrase or a sentence or two from one’s own work; but wholesale reuse is problematic. In any case, agreement from the course teacher(s) concerned should be obtained prior to the submission of the piece of work. Classroom Behavior: Please remember that there are many students with different experiences and needs in one room. This class does not tolerate remarks that are sexist, racist, homophobic, or otherwise ridicule people. Further, it is important that we all respect what others are saying in class; therefore, please do not talk while others are speaking. All cell phones should be turned off during class. Students who do not follow these guidelines may be asked to leave class. Any contact with communication devices during an exam will result in a failing grade of the exam. Attendance: Attendance is strongly encouraged. You are adults and responsible for your own behaviors. I would like to see you in class because you are willing to, not because you have to. Most of the material (e.g., for exams) will only be presented in the lecture. COURSE OUTLINE AND READINGS (SUBJECT TO CHANGE) Week 1: Introduction Pfeffer, J. & Sutton, B. (September, 3, 2011), Trust the Evidence, Not Your Instincts, New York Times Elliott, M. (May 3, 2015). 5 Skills College Grads Need to Get a Job. USA Today Weeks 2 & 3: Individual Differences Casciaro, T., & Sousa-Lobo, M. (2005). Competent Jerks, Lovable Fools, and the Formation of Social Networks. Harvard Business Review, 83(6), 92-99. Amabile, T. & Kramer S. (September 3, 2011). Do Happier People Work Harder? New York Times Bear, D. (May 21, 2015). The Moment When I Understood the Untranslatable Chinese Word “Guanxi”. Business Insider Gelfand, M. J., Raver, J. L., Nishii, L., Leslie, L. M., Lun, J., Lim, B. C., Duan, L., Almaliach, A., Ang, S., & Arnadottir, J. 2011. Differences between tight and loose cultures: A 33-nation study. Science, 332: 1100-1104. Week 4: The First Test (Sep. 29) and Job Design (Traditional Views) Case Analysis: Foxconn Technology Group (A) Week 5: Job Design (Emerging Perspectives) Wrzesniewski, A., Berg, J.M., & Dutton, J.E. (2010). Turn the Job You Have into the Job You Want. Harvard Business Review, 88(6), 114-117. 3 Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. (November 2014) "Cooks Make Tastier Food When They Can See Their Customers." Harvard Business Review 92(11): 34–35. Week 6: Project Idea and Action Plan Presentation (15 mins for each team) Week 7: Well-Being Kahneman, D., Krueger, A. B., Schkade, D., Schwarz, N., & Stone, A. A. (2006). Would you be happier if you were richer? A focusing illusion. Science, 312(5782), 1908-1910. Panda, A. (December 21, 2013). India and China Lead Global Rankings on Materialism, Economic Optimism. The Diplomat Weeks 8 and 9: The Second Test (Oct. 27) and Work Motivation Levitt, S. D., & Dubner, S. J. (2005). What do School Teachers and Sumo Wrestlers Have in Common? In Freakonomics: A rogue economist explores the hidden side of everything (pp. 19-51). New York: William Morrow Case Analysis: The Haidilao Company Week 10: Teams and Groups Surowiecki, J. (2004). The wisdom of crowds. In The wisdom of crowds: Why the many are smarter than the few and how collective wisdom shapes business, economies, societies, and nations (pp. 3-22). New York: Doubleday. Weeks 11 & 12: Leadership and Leader Development The Look of a Leader: Getting to The Top is as Much to do With How You Look as What You Achieve, The Economist, Sep. 27, 2014 Chen, X. P. (2013) Company Culture and Values are the Lifelines of Alibaba—An interview with Jack Ma, Founder and Executive Chairman of Alibaba Group, Chinese Management Insights, 2, 1-21 Week 13: Final presentation 4
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