Mutual Interests NEWS AND INSIGHT FOR FRIENDS OF MUTUAL SAVINGS BANK FALL 2016 Employee community involvement Mutual Moments Mutual Savings Bank employees are actively involved in the community by serving as board members for many organizations. Our employees volunteer their free time, including nights and weekends, to a greater cause. From the Boys & Girls Club of Franklin to the United Way of Johnson County, Mutual Savings Bank employees immerse themselves in community involvement to serve a greater purpose in life beyond the workweek. Mutual Savings Bank would like to recognize our employees’ board involvement in the community: • Amanda Hendershot – Beats for Bristol. Beats for Bristol works to ease the anxiety of expectant mothers, especially those who have experienced a prenatal loss or highrisk pregnancy. Beats provides free fetal doppler rentals as well as other support to pregnant women across the United States. The local organization for which Amanda volunteers hosts an annual “Touch a Truck” event in Franklin. • Kim Henderson – Franklin Chamber of Commerce. Kim works with the Franklin Chamber of Commerce to further its efforts to advance the economic growth and quality of life within the Franklin community. • Rob Henderson – Johnson County Council representing District 2; Johnson County Solid Waste District. Besides serving on the board of the Solid Waste District, Rob serves on the Johnson County Council, where he works with council members to set the county budget and ensure each county department has adequate revenue to perform its duties. • Bob Heuchan – Franklin Redevelopment Commission; Indiana Masonic Home Foundation; Franklin College Alumni Council. Bob’s dedication to serving his community runs deep. Besides serving as president of the redevelopment commission, he invests his free time in supporting Franklin College in any way he can. • Lisa Jones – Leadership Johnson County; Boys & Girls Club of Franklin; Franklin Development Corporation. When she’s not dedicating herself to Leadership Johnson County and the Franklin Development Corp., Lisa is striving to impact the lives of children at the Boys & Girls Club. Franklin Chamber Member Appreciation Picnic in July: Lisa Jones, Commercial Loan Officer and Mortgage Loan Manager; Deb Morrison, Mortgage and Construction Loan Officer •C hris Schaefer – Kiwanis Club of Franklin. Along with serving on the board of Kiwanis, Chris can also be found working at the Kiwanis food booth during the Johnson County Fair. • Pam Spencer – United Way of Johnson County. When it comes to community involvement, Pam has done it all across Johnson County. She serves as a board member of the United Way of Johnson County and contributes to programs such as Christmas Angels, in which volunteers distribute Christmas gifts to underprivileged children. Mutual’s employees answer the call to serve in their community. Here are more organizations that receive our team’s attentions: Franklin Elks Lodge 1818, Kappa Kappa Sigma Sorority-Upsilon Chapter, Habitat for Humanity of Johnson County, Scrap Pink Ball, Franklin Little League, Nineveh Heritage, Discover Downtown Franklin, Good Cheer Fund, Hopewell Presbyterian Church, Hopewell Cemetery Association, JCCOAD. Franklin Chamber Golf Outing in June: Mutual Savings Bank was the title sponsor for this event. Mutual’s Deb Morrison joined Smythe & Co. Real Estate at the event. Pictured from left to right, Candy McClean (Columbus Managing Broker), Tanya Smythe (Owner, Realtor), Deb Morrison (MSB Mortgage Loan Officer), Janna Long (Real Estate Broker), Hannah Smythe (Marketing and Client Care Coordinator). Have you moved? Let us know! New Business Customer: Barn at Bay Horse Inn Maybe you recently received an awesome rate on a mortgage from Mutual and soon plan to move into your forever home. Or maybe you received a pay raise and recently moved to a new apartment. Whenever our customers move, it is vital that they update their information at one of our five locations. Whenever your phone number, mailing address, email or name changes, we’d like to know at your earliest convenience. Not only do we want to continue to provide you with the highest level of customer service, we also need your contact information to inform you of changes to your account or other information that may be important to know. We appreciate your loyalty to Mutual Savings Bank. Pictured: Bob Heuchan, Rob Henderson, Amanda Cottingham, Lisa Jones Always read the fine print Trial offers arrive in the mail or in your inbox every day. They might be magazine subscriptions, software offers or fitness club memberships. Regardless, it’s important to read the fine print before you commit. It is especially critical to learn what will happen when the trial period ends. Oftentimes, you will find that your account will be charged if you don’t cancel the offer within a certain period of time. There are many great deals out there. Just be fully informed when considering any trial offer. The demand for event centers, banquet halls and other locations that offer hospitality services for weddings and reunions is rapidly growing south of Indianapolis. Earlier this year, Greenwood resident Amanda Cottingham capitalized on that demand and broke ground at The Barn at Bay Horse Inn in February. They opened for business on September 15. When Cottingham knew it was time to turn her idea into a successful business venture, she called Mutual Savings Bank and met with our team of financial experts to bring her idea to life. Like Cottingham, Mutual saw the demand for venues such as Bay Horse Inn and worked with her to achieve her goal. “We were thrilled to partner with Mutual Savings Bank and to support a local bank here in Johnson County,” she said. “Of all of the banks we met with, they took a genuine interest in our business. They even came out to the property to view the space and get to know us and our business plan. We look forward to this partnership.” For more information on Bay Horse Inn, please visit: http://barnatbayhorse.com/ Presidential Perspectives Robert D. Heuchan President and CEO Historically, Mutual Savings Bank has deep roots in the residential mortgage business. Founded in 1890 as Mutual Building and Loan Association, this institution has provided families over the decades with a safe, friendly and reliable place to finance the purchase of a home. In 1994, we converted from a federally chartered building and loan to a state-chartered savings bank. A primary reason for converting was so we could more easily offer other services to our residential customers, such as consumer loans, commercial loans for businesses and trust services. Since that time, we have grown as a bank that offers all of the traditional banking services you expect while retaining our expertise in residential mortgage lending. I am reminded from time to time of how important residential lending is to our customers and community. Recently a friend came to see me at the bank, stating that he had inquired with one of the online mortgage lenders (whom you see so frequently on TV) and wondered how we would compare in terms of pricing. After comparing our pricing with that of the online lender, there was no comparison. Our rate beat their rate, and our fees were considerably less as well. This Come and see the new sign at our main office! friend saw the difference immediately, and by the end of the day he was working with Mutual. Another reminder came recently. A customer of the bank came to me and said, “Let me give you a hug.” I replied sure, but what was the occasion? She reminded me that Mutual had approved their construction loan and permanent mortgage. Theirs was a unique situation: The builder of their home included a group of local firefighters. While many mortgage institutions would not consider this type of arrangement, we knew the customers as well as the local firefighters who were assisting in the construction, so the deal was approved. “We are now getting our new home built,” she said. Speaking of online mortgage services, Mutual customers can now submit mortgage applications online. Recently introduced, we are pleased to say that we have received and approved an impressive number of residential mortgage loan requests. Don’t forget the value of working with a local institution should you ever have a question about your mortgage. We service practically all of the residential mortgage loans we originate, which means you aren’t having to call an out-ofthe-area 800 number to who-knows-where. Again, Mutual is deeply rooted with a history of residential mortgage lending. We remain committed to serving those in our area with a competitive, friendly and efficient process for providing financing for the construction and purchase of homes. That is why we have financed homes for generations! Mutual Interests Presorted STD US Postage PAID Indianapolis, IN Permit #9395 Editor: Kim Henderson Franklin/Downtown 80 East Jefferson Street • 736-7151 Franklin/Main Street 1124 North Main Street • 736-5313 Franklin/Methodist Community 1070 West Jefferson Street • 738-2970 Mortgage Center 1124 North Main Street • 736-1747 Trafalgar 2 Trafalgar Square • 878-9484 Nineveh 7459 South Nineveh Road • 933-2419 www.mutualsavingsbank.net ©2016 MSB All Rights Reserved Mutual Friend: Rob Henderson ROB IS A SENIOR VICE PRESIDENT AND OUR COMMERCIAL LOAN OFFICER. Rob Henderson is a Franklin man through and through. Born and raised here, he says, “There’s no other place I’ve ever wanted to be.” That’s lucky for us because since October 2015, Rob has been a Senior Vice President of Mutual Savings Bank and our Commercial Loan Officer. He is our featured employee. Rob did move away once, to attend Indiana University in Bloomington. He graduated in December 1993 with a B.S. from the School of Public and Environmental Affairs. He went to work for another bank in this market, specializing in commercial lending, and became involved in an array of Johnson County community organizations, such as Franklin Lodge F & AM #107, Franklin Rotary, the Johnson County Council and Johnson County Solid Waste Management District. Through his involvement, he became acquainted with various movers and shakers in the Johnson County community, including our own Bob Heuchan. Through the years their relationship grew, eventually leading to his employment here. “Joining Mutual Savings Bank was never planned. Bob and I just had a great business relationship. But when an opportunity to be Mutual’s commercial lender unexpectedly presented itself, I knew it was a great move to a tremendous bank. I wanted to return to a community-focused bank with local decision-making,” he said. Rob prizes the people-focused service at Mutual and the collegial atmosphere among management. “We provide outstanding customer service – at all levels – and the dedication to delivering that is only further motivated by the people we are serving every day. From our senior management to our board, everyone is actively involved in operations,” he explained. Rob is committed to Mutual and to his lovely family: wife, Brandi; son, Jack; and daughter, Abbie. He likes to attend Sunday services at Hopewell Presbyterian Church, take long walks with Brandi and root for his children at their sporting events. Life is good at the Henderson home, especially when the Colts are winning. “I’m an avid Hoosiers, Colts and Pacers fan. So, many weekends are spent donning my team colors and cheering on my teams from my couch.”
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