loyalty is rewarded - Club Med Travel Agent

loyalty is rewarded
PRIORITY. EXCLUSIVITY. PRIVILEGE.
Welcome to the
CLUB MED GREAT MEMBERS PROGRAM
Our idea of happiness is giving you, our most loyal clients, special rewards to show our appreciation for
your continued loyalty. It is with great pleasure that we would like to welcome you to the 2016 Club Med
Great Members rewards program.
In the pages of this booklet, you’ll discover the many exclusive privileges and comforts that
Silver and Gold Great Members enjoy.
Your 2016 Loyalty Status
ENTITLES YOU TO THE FOLLOWING BENEFITS
MR SMITH
MR SMITH
Gold loyalty status valid thru: 10/31/2016
Silver loyalty status valid thru: 10/31/2016
321456987
321456987


Priority airport transfers to any 4- or 5-Trident Club Med resort**  Priority check-in upon arrival to resort Late check-out*  Unbeatable private sales events and advance notice on special offers 
Priority service and bookings on a special reservation line: 1-800-426-4549

Priority reservations at specialty restaurants*
Gifts
Priority
Priority access to an Academy Director at Club Med Sandpiper Bay, Florida*



Special in-resort events and in-room gifts FREE Internet and Wi-Fi


A 10% discount on L’Occitane® and Comfort Zone® spa products

A 15% discount in resort boutiques on all Club Med-branded boutique items

A 10% discount on select excursions A 15% discount on suite upgrades* Savings
An automatic FREE upgrade to a superior room or preferred location (suites not included)*
A 10% discount on select bottles of premium wines†




For details, please review the descriptions on the following pages.
*Based on availability of resort upon time of check-in
**Offered only if air is booked by Club Med and is based on availability
†Not available at Ixtapa Pacific, Mexico or Cancún Yucatán, Mexico
Unless otherwise noted, these offerings are valid through October 31, 2016 and apply exclusively to Club Med’s North American destinations: Cancún Yucatán, Mexico; Columbus Isle, Bahamas;
Ixtapa Pacific, Mexico; Punta Cana, Dominican Republic; Sandpiper Bay, Florida; Turkoise, Turks & Caicos; Caravelle, Guadeloupe; Buccaneer’s Creek, Martinique
INDIGO BEACH LOUNGE
PUNTA CANA, DOMINICAN REPUBLIC
PRIORITY ACCESS TO CLUB MED ACADEMY DIRECTORS**
SANDPIPER BAY, FLORIDA
EXCLUSIVE COCKTAIL PARTIES
CANCÚN YUCATÁN, MEXICO
The Convenience of
PRIORITY SERVICES
Silver and Gold Great Members will receive private sales and advance notice on Club Med’s most attractive offers. To take
advantage, call your dedicated phone line at 1-800-426-4549, or contact your preferred travel professional.
Gold Great Members also enjoy these priority services:
•
•
•
•
•
Priority airport transfers to any 4∑ or 5∑ resorts – saving you time and money*
Accelerated resort check-ins, with a G.O. ready and waiting for you
Late check-outs – keep the room until your departure, so you can have a little extra time to pack or relax**
Preferential reservations at specialty restaurants**
Priority access to the on-site directors of the Club Med Academies at Sandpiper Bay, Florida, a premium sports resort**
The Reward of
GIFTS & EXCLUSIVITY
Gold Great Members will receive
•
•
•
Free Wi-Fi Internet access†
Exclusive in-resort events
Special in-room welcome gifts
*Offered only if air is booked by Club Med and is based on availability
†
Exclusive to Club Med's North American destinations
**Based on availability of resort upon time of check-in
Take Advantage of
BIG DISCOUNTS AND EVEN BIGGER SAVINGS
Room Upgrades:
• Gold Great Members will save big with an automatic FREE upgrade to either a superior room or preferred location. * For your
convenience, rooms are upgraded before you arrive. A note will be placed in your room, confirming that you’ve received
your upgrade.
•
Gold and Silver Great Members can take advantage of a 15% discount on suite upgrades**
Discounts & Savings:
• 15% discount in resort boutiques on all Club Med-branded boutique items
•
10% discount on select excursions
•
10% discount on select bottles of premium wine (Gold Great Members)†
•
10% discount on all of the luxurious L’Occitane® (Punta Cana, Columbus Isle, and Sandpiper Bay) and Comfort Zone® (Ixtapa Pacific and
Cancún Yucatán) retail spa products
*
This refers to rooms with enhanced views, such as a garden or oceanfront rooms – it does not include suites. All room upgrades are based on availability of resort upon time of check-in.
**Not
†Not
available at Caravelle, Guadeloupe or Buccaneer's Creek, Martinique
available at Ixtapa Pacific, Mexico or Cancún Yucatán, Mexico.
FPO
SAVE ON SUITE UPGRADES
JADE 5∑ SUITE, CANCÚN YUCATÁN, MEXICO
SAVE ON L'OCCITANE® SPA PRODUCTS,
PUNTA CANA, DOMINICAN REPUBLIC
DISCOUNTS ON SELECT EXCURSIONS
REFER CLUB MED & EVERYONE WINS!
We know you’re already telling everyone about how much fun you have on your Club Med vacations. Now, with the referral rewards program,
you can give your nearest and dearest yet another reason to come discover Club Med: a generous discount. And you’ll be rewarded too! At Club
Med, friendship pays off.
EMBER
GREAT M
R
SPONSO
$200 OFF
Your next vacation Valid for all destinations throughout the year*
and combinable with other available offers.**
(1)
EXTRA NIGHTS
Upon returning from vacation, each night your
friend spent at Club Med will be automatically
added to your Great Member account.
Credited to your
Geat Members account (2)
ENDED
RECOMM
FRIEND
$100 OFF
Their first Club Med vacation (3)
Valid for all destinations throughout the year*
and combinable with other available offers.**
TO RECOMMEND A FRIEND, IT’S SIMPLE !
Your friend only needs to provide your membership number and name when booking their first Club Med vacation. Then, to track
your rewards and benefits, visit www.clubmed.com/referral.
*Blackout dates apply, including holidays and other dates; ** Excluding Friends and Family, Interline, or if otherwise stipulated in the terms and conditions of the offer concerned; (1) The Referral Reward Credit is available for redemption 29 days before
the recommended friend’s departure date and is valid for a period of 12 months from this date. The sponsor GM will be informed of this by email. Only one Referral Reward Credit can be used per booking. By “sponsor Great Member” (or “sponsor GM”), we
mean any household made up of no more than 2 adults and their respective underage children, declaring residence in the United States at the same address, at least one of whom has stayed to Club Med in the past 10 years. Only one Referral Reward Credit
is redeemable per booking. Offer valid only through the Club Med Contact Center or approved Travel Agents (Club Med maintains the right to refuse this program to anyone at our discretion). Offer valid for new individual bookings only. Offer requires a
5-night minimum stay. Offer not combinable with Friends and Family, Interline or if otherwise stipulated in the terms and conditions of an offer. Offer subject to capacity control. Club Med reserves the right to change these terms and conditions at any time.
Blackout dates apply, including holidays and other dates. The recommended friend and the sponsor must not live in the same house or be married and the booking must be in the sponsor’s name. Recommended friend and sponsor must both be resident in
the United States. (2)The number of hotel nights the recommended friend spends at Club Med are automatically added to the sponsor GM’s account on the month following the return of the recommended friend, limited to no more than 10 recommended
friends per sponsor GM and per year. The sponsor GM will only receive the cumulated nights of one member (with the highest number of nights) from each of his recommended friends’ households. (3) The recommended friend can use his $100 discount at
the time of their first reservation, this is limited to one discount per booking. By ‘recommended friend’ we mean any household made up of no more than 2 adults and their respective underage children, declaring residence in the United States at the same
address, all of whom are “new customers” of Club Med (namely without a Club Med membership number or having a membership number but not having stayed at Club Med in the past 10 years). By recommending a friend, the sponsor agrees to communicate
their first name, last name and GM number to his recommended friend so that the recommended friend can benefit from his discount. Offer valid only through the Club Med Contact Center or approved Travel Agents (Club Med maintains the right to refuse
this program to anyone at our discretion). Offer valid for new individual bookings only. Offer requires a 5-night minimum stay. Offer not combinable with Friends and Family, Interline or if otherwise stipulated in the terms and conditions of an offer. Offer
subject to capacity control. Club Med reserves the right to change these terms and conditions at any time. Blackout dates apply, including holidays and other dates. The recommended friend and the sponsor must not live in the same house or be married and
the booking must be in the recommended friend’s name. Recommended friend and sponsor must both be resident in the United States. CST#: 2020955-50.
Here's How Your
GREAT MEMBERS STATUS WORKS:
There are three levels of the Club Med Great Members program: Turquoise, Silver and Gold. Your status
level is determined by the cumulative number of stays enjoyed by all members of your household over a
three year period, in consideration of both total vacation days and the amount spent.
Statuses are recalculated at the beginning of each year and updated monthly. If you upgrade to a higher
status before the annual renewal, you may enjoy your new benefits right away; however, should your
status decrease, you will not be impacted until the following year's program. Every visit you make to
Club Med means you're one step closer to achieving a higher status. And if you refer friends, you may
get there even faster. (See previous page for details.)
In the upper right corner of the
“My Club Med” section of the website,
a box will display your status information
and summarize what’s needed to achieve
the Gold Great Member status.
This is an example to illustrate what
information is available online.
Check your status and discover special offers by logging on to your personal account on the “My Club Med”
section of www.clubmed.com/greatmembers. Call center representatives on the dedicated Gold and
Silver Great Member line (1-800-426-4549) may also help you calculate your status.
MY STATUS IS SILVER
At a glance, here's the criterion for status thresholds :
You are at 60% of the amount needed
to achieve a Gold Member status.
1
Days Spent at Club Med2
Dollars Spent at Club Med
Gold Level
≥ 110
or
≥ $18,000
Silver Level
≥ 50
or
≥ $8,000
Turquoise Level
Your GM number is:
lients that have traveled to Club Med
C
within the past 3 years.3
Please note: This year's loyalty program is valid through 10/31/2016; beginning 11/01/2016, a new and
improved program will take effect.
Great Member statuses are renewed annually and consider a time period of three years. If your status is upgraded in
the middle of the year, you’ll be notified so you can begin enjoying the enhanced benefits right away – prior to
the annual renewal. For a complete list of terms and conditions, visit www.clubmed.com/greatmembers.
2
Paid days spent at Club Med are valued at half for children between the ages of 0-12 years; unpaid days are not
included in the calculation
3
January 2013 – December 2015
1
60%
MR SMITH
321456987
Silver loyalty status valid thru: 10/31/2016
MY BENEFITS
Reminder: Your status is updated
on the second day of each month.
CONGRATULATIONS ON YOUR GREAT MEMBER STATUS.
YOU’VE EARNED IT. NOW ENJOY IT.
Book your next rewards-filled Club Med getaway today
by calling 1-800-426-4549 or by visiting www.clubmed.us.
For a complete list of the Great Members terms and conditions, visit www.clubmed.com/greatmembers.